What The Pumpkin Spice Caf Actually Is

It's a coffee and pastry shop in my neighborhood. Nothing exotic about it. They do a mean espresso and their croissants are decent. I go there maybe twice a week to get work done since the outlets actually work and the baristas don't glare at you when you camp out with a laptop. The seasonal menu hits in September every year. I used to get tripped up by this one detail: they switch the whole menu to pumpkin spice and it stays that way until mid-November, not just October. If you want something off-season that isn't pumpkin-flavored, you're out of luck until December. I learned that after waiting in line once for a plain latte during a busy afternoon and watching them use pumpkin syrup in everything. The workaround was simple. I went back and ordered specifically for an espresso with steamed milk instead. That came out fine. Not everything on the menu gets switched over equally.

What people miss about this place is the timing. They open at 6 AM and by 8:30 the line is out the door if it's a weekday. If you need to be on a call, go after 9:45 when the morning rush dies down. The Wi-Fi is spotty during peak hours, probably because too many laptops flood the router. Not their fault, but something to plan around. One thing to know: their pastry case refreshes at different times. The morning batch goes out by 10 AM. The afternoon restock happens around 2 PM. If you show up at 11 and want anything from the case, you're looking at whatever's left. I've caught myself assuming they'd be fresh at that hour before and settling for a stale scone. Never again. Payment is card only. They stopped taking cash two years ago and put up a sign about it that most people walk past. If you need to pay and only have bills, you're out of luck.

Why People Talk About It

It's not a chain. It's locally owned, which explains both the quirks and the quality. The coffee beans are roasted at a place about twenty minutes away, not shipped in. That's why the flavor profile shifts slightly from batch to batch, which some customers notice and complain about. I've noticed it too and honestly find it more interesting than uniform corporate coffee. The staff turnover is higher than you'd expect for a small shop. New baristas mean variable pour quality. I've had three straight weeks of inconsistent drinks because someone new was on the morning shift. After a while I started asking for "whoever's been here longest" and the drinks got better.

There's no loyalty app either. You collect a paper card, fifteen stamps and the sixteenth drink is free. It's easy to lose those cards. I've replaced three in the past year alone.

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Book Review: The Pumpkin Spice Cafe by Laurie Gilmore - Heidi Dischler
Book Review: The Pumpkin Spice Cafe by Laurie Gilmore - Heidi Dischler