Chief Communication Officer Job Description

Advertisement



  chief communication officer job description: Chief Crisis Officer James F. Haggerty, 2017 This timely new book explains why every company and organization needs to identify a Chief Crisis Officer, and provide the proper tools to enable the Chief Crisis Officer to assemble his or her team, and respond--effectively and efficiently--when the crisis occurs. Using a mixture of real life examples, strategies, and tactics, the book will break down crises into their component parts and provide both a strategic approach to effectively dealing with those issues.
  chief communication officer job description: Talk Is Chief Jack Modzelewski, 2019-11-19 A public relations expert shares inspirational stories and smart strategies for successful business communication and crisis management. Business leaders spend up to 90 percent of each day communicating with colleagues, customers, shareowners, creditors, regulators, advocates, and competitors. The style and success of those communications has a vital influence on their organization’s culture, opportunity, and reputation. In this age of heightened transparency, no leader can afford to undervalue to importance of communication—especially during a crisis. With more than three decades of experience working with many Fortune 500 companies, communications consultant Jack Modzelewski teaches leaders to see themselves as chief credibility officers. In Talk Is Chief, he provides sound advice and concrete examples of effective communication. He also shares the “10 Commandments of Crisis Management”—essential communication tools for avoiding crises or averting worst-case scenarios when confronted with an existential threat.
  chief communication officer job description: Spin Sucks Gini Dietrich, 2014 Go beyond PR spin! Master better ways to communicate honestly and regain the trust of your customers and stakeholders with this book.
  chief communication officer job description: The New Era of the CCO Roger Bolton, Don W. Stacks, Eliot Mizrachi, 2018-01-24 The role of the chief communication officer (CCO) in today’s enterprise has dramatically changed over the past 30 years. Once focused on getting news out to media outlets, today’s CCO has become an integral part of any enterprise—company, corporation, governmental, and nongovernmental entity. Today’s CCO is responsible for internal and external communication, with creating and implementing communication strategies that help mold enterprise mission, vision, value, and character, and with building enterprise reputation through stakeholder engagement. As a part of the “C-Suite,” the CCO must understand not only the psychology and sociology of the business, but also the role that she has in informing the C-Suite and the chief executive officer what internal and external stakeholders are thinking and how this may affect corporate image in terms of credibility, confidence, trust, relationship, and reputation. In short, the new CCO must understand both the science and the art of communication and apply that knowledge to advancing her enterprise’s goals and objectives through a faster and ever-larger-reaching set of media.
  chief communication officer job description: Creative Destruction Richard Foster, Sarah Kaplan, 2011-04-20 Turning conventional wisdom on its head, a Senior Partner and an Innovation Specialist from McKinsey & Company debunk the myth that high-octane, built-to-last companies can continue to excel year after year and reveal the dynamic strategies of discontinuity and creative destruction these corporations must adopt in order to maintain excellence and remain competitive. In striking contrast to such bibles of business literature as In Search of Excellence and Built to Last, Richard N. Foster and Sarah Kaplan draw on research they conducted at McKinsey & Company of more than one thousand corporations in fifteen industries over a thirty-six-year period. The industries they examined included old-economy industries such as pulp and paper and chemicals, and new-economy industries like semiconductors and software. Using this enormous fact base, Foster and Kaplan show that even the best-run and most widely admired companies included in their sample are unable to sustain their market-beating levels of performance for more than ten to fifteen years. Foster and Kaplan's long-term studies of corporate birth, survival, and death in America show that the corporate equivalent of El Dorado, the golden company that continually outperforms the market, has never existed. It is a myth. Corporations operate with management philosophies based on the assumption of continuity; as a result, in the long term, they cannot change or create value at the pace and scale of the markets. Their control processes, the very processes that enable them to survive over the long haul, deaden them to the vital and constant need for change. Proposing a radical new business paradigm, Foster and Kaplan argue that redesigning the corporation to change at the pace and scale of the capital markets rather than merely operate well will require more than simple adjustments. They explain how companies like Johnson and Johnson , Enron, Corning, and GE are overcoming cultural lock-in by transforming rather than incrementally improving their companies. They are doing this by creating new businesses, selling off or closing down businesses or divisions whose growth is slowing down, as well as abandoning outdated, ingrown structures and rules and adopting new decision-making processes, control systems, and mental models. Corporations, they argue, must learn to be as dynamic and responsive as the market itself if they are to sustain superior returns and thrive over the long term. In a book that is sure to shake the business world to its foundations, Creative Destruction, like Re-Engineering the Corporation before it, offers a new paradigm that will change the way we think about business.
  chief communication officer job description: Catholic Common Ground Initiative Joseph Bernardin, Oscar H. Lipscomb, 2002-10-10 All the basic documents describing the Catholic Common Ground Inititative are here gathered together in one volume, from the original statement Called To Be Catholic: Church in a Time of Peril to Archbishop Lipscomb's address at the first Catholic Common Ground Initiative conference in March, 1997. In a very useful introduction, Msgr. Philip J. Murnion explains the history and development of the initiative. American Catholics must reconstitute the conditions for addressing our differences contructively - a common ground centered on faith in Jesus, marked by accountability to the living Catholic tradition, and ruled by a renewed spirit of civility, dialogue, generosity, and broad and serious consultation. -from Called To Be Catholic: Church in a Time of Peril
  chief communication officer job description: Strategic Sport Communication Paul M. Pedersen, Pamela C. Laucella, Edward (Ted) M. Kian, Andrea N. Geurin, 2024-04-29 Strategic Sport Communication explores the multifaceted segment of sport communication. This text presents a standard framework that introduces readers to the many ways in which individuals, media outlets, and sport organizations work to create, disseminate, and manage messages to their constituents--
  chief communication officer job description: Chief Customer Officer 2.0 Jeanne Bliss, 2015-06-15 A Customer Experience Roadmap to Transform Your Business and Culture Chief Customer Officer 2.0 will give you a proven framework that has launched and advanced the customer experience transformation in businesses in every vertical around the world. And it will take years off your learning curve. Written by Jeanne Bliss, worldwide authority on customer experience, and preeminent thought leader on the role of the Customer Leadership Executive (such as Chief Customer Officer, Vice President of Customer Experience, etc.) this book follows the five-competency model she uses to coach the C-Suite and Chief Customer Officers. 1. Manage and Honor Customers as Assets 2. Align Around Experience 3. Build a Customer Listening Path 4. Proactive Experience Reliability and Innovation 5. One Company Accountability, Leadership & Decision Making Chief Customer Officer 2.0 will get you into action quickly with a united leadership team, and will shift your business intent to earning the right to growth by improving customers’ lives. Jeanne Bliss fearlessly shares her tools and leadership ‘recipe cards’ for leading and enabling your business transformation. And she provides practical guidance on how embed the five competencies into how your company develops products, goes to market, enables and rewards people, and conducts annual planning. Including over forty accounts of actions by Customer Leadership Executives around the world, this is the book you have been waiting for that tells it like it is and gives you the framework to build your customer-driven growth engine. Jeanne Bliss pioneered the Customer Leadership Executive position, holding the role for twenty years at Lands’ End, Allstate, Coldwell Banker, Mazda and Microsoft Corporations. Since 2002 she has led CustomerBliss, a preeminent customer experience transformation company where she helps companies achieve customer-driven growth. She is a worldwide keynote speaker, and sought frequently by major media for her point of view. Jeanne is the co-founder of the Customer Experience Professionals Association, established to advance the worldwide discipline of customer experience and customer experience practitioners. She is also the best-selling author of Chief Customer Officer: Getting Past Lip Service to Passionate Action (2006), and I Love You More than My Dog: Five Decisions to Drive Extreme Customer Loyalty in Good Times and Bad (2011).
  chief communication officer job description: Chief Customer Officer Jeanne Bliss, 2011-01-06 Drawing on her first-hand experience at top companies as diverse as Lands’ End and Microsoft, Jeanne Bliss explains why even great corporations can drift to delivering mediocrity to customers, and she offers a proven solution to break the cycle. Different divisions and departments in corporations can fail to communicate and act as a team—they create silos instead of a superior customer experience. Jeanne Bliss shows in stark detail how profits suffer when businesses focus on their organizational charts and not their customer relationships. This book provides leaders the tools and information they need to overcome organizational inertia and deliver a meaningful customer experience. The author includes diagnostics to determine if a company’s core strengths, metrics, and systems improve or harm customer relationships. With all these tools, leaders can address the organizational challenges they face with an exhaustive review of the Chief Customer Officer role and an evaluation to determine the right solution for their culture and company.
  chief communication officer job description: Hindsight Zac Rantz, Stephen Kleinsmith, 2013-11 On May 22, 2011, Joplin, Missouri, was changed forever by an EF5 tornado. The Joplin school district was hit hard by this event, but through the chaos, many lessons for schools can be learned. Looking back at the days, weeks, and months after the tornado, as well as other crisis events, this book asks questions and gives answers to help schools better prepare for a crisis. A portion of the proceeds from this book will go to Joplin Schools to help with their recovery.
  chief communication officer job description: Job Types of Communications Officers, DAFSC 3034 , 1966
  chief communication officer job description: All the King's Traitors: Highwings Book One Keylin Rivers, 2019-09-26 Over a thousand years have passed since the first Godstones ripped through the skies and mangled the earth. With their fall came centuries of chaos and destruction, but also immense power. Power that separates humans from Gods. Now, in the Kingdom of Azanthea, two adoptive brothers flee from unjust conscription. A fugitive heiress of a slaughtered people struggles to truly be free. A double-crossing warrior must choose where his allegiances lie; with his wife or with his daughter. A traitorous heir to the Kingdom's throne roams the lands in search of an army to call his own. A prodigy in the House of Historian competes in a grueling trial to prove her loyalty. And one God-King rules over them all.
  chief communication officer job description: Fresh Perspectives: Professional Communication for Business , 2007
  chief communication officer job description: Today's Public Relations Robert L. Heath, W. Timothy Coombs, 2006 'Today's Public Relations' works to redefine the teaching of public relations by discussing it's connection to mass communication, but also linking it to it's rhetorical heritage.
  chief communication officer job description: Be Your Own Best Publicist Jessica Kleiman, Meryl Weinsaft Cooper, 2011-01-20 In one of the toughest job markets in more than 20 years, applying the art of self-promotion is more vital than ever. Be Your Own Best Publicist shows anyone looking to land a new job, attract freelance assignments, stay essential in a current position, or get that coveted promotion, how they can use public relations skills to achieve his or her goals. Written by seasoned public relations pros Jessica Kleiman and Meryl Weinsaft Cooper, this helpful, easy-to-follow guide breaks down the fundamentals of PR and how to implement them to successfully promote yourself. Be Your Own Best Publicist will teach you how to: Set a personal PR strategy that gets results Build key message points and deliver them with style Craft the perfect pitch for each situation Network and develop relationships that will help you get ahead Use creativity to stand out from the competition Through humorous, informative anecdotes plus user-friendly tips and exercises, Be Your Own Best Publicist will arm you with the confidence, knowledge and tactics to help you market yourself in the workplace. Jessica Kleiman and Meryl Weinsaft Cooper have a combined 30-plus years experience in the public relations industry, having worked both in-house and on the agency side.
  chief communication officer job description: Ask a Manager Alison Green, 2018-05-01 From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together
  chief communication officer job description: The Gift of Peace ,
  chief communication officer job description: Licensing of Marine Radiotelegraph Operators United States. Congress. Senate. Comm. on Interstate and Foreign Commerce, 1948
  chief communication officer job description: Chief Joy Officer Richard Sheridan, 2018-12-04 A 2018 Nautilus Book Award Winner for Business and Leadership! The founder of Menlo Innovations and author of the business culture cult classic Joy, Inc offers an inspirational guide to leaders seeking joy in the challenge of leading others. Rich Sheridan's Joy, Inc. told the story of how his tiny software company in Ann Arbor, Michigan achieved success and renown by embracing offbeat culture and human-centered values. In Chief Joy Officer, he turns his attention from culture to leadership, and draws on his experience running Menlo and consulting elsewhere to offer a wise, provocative guide on how anyone can build leadership capacity for joy within their own organization. Chief Joy Officer offers sage, hard-won advice to any manager or leader who yearns to make more of an impact on the lives of others, including: * Self-understanding is the cornerstone for every virtue of leadership: authenticity, trust, humility, and optimism. * Good leaders make more leaders: Learn to judge your performance not on whether people are doing what they're told, but whether they're developing independent leadership capacity. * Influencing up is just as important is influencing down: how to encourage different thinking in those above you in your organizations. Filled with colorful anecdotes from Sheridan's personal journey and wisdom from many leadership mentors, Chief Joy Officer offers an approachable, down-to-earth philosophy and practice that will help even the most disillusioned of middle managers bring a renewed sense of purpose to their work building others.
  chief communication officer job description: Chief Inspiration Officer: How to Lead the Team Everyone Wants to Be on Val Ries, 2021-12-07 Whether you're gifting it to your ladder-climbing best friend or sliding it under the door of your least favorite manager, Chief Inspiration Officer is a thought-provoking guide filled with stories, strategies, and techniques to achieve your leadership vision. With modern, real-world advice culled from years of experience in the corporate workforce, Val Ries coaches you on how to lead a high-performing team everyone wants to be on. Discover how to... Inspire yourself so you can inspire others Encourage employees to push past their own limitations Guide your team to reach their full potential Communicate with confidence, calm, and ease Create a microculture that thrives no matter the challenges.
  chief communication officer job description: FSH. ,
  chief communication officer job description: The Handbook of Strategic Public Relations and Integrated Communications Clarke Caywood, 1997-05 As the media grows more ruthless, the role of public relations has become increasingly complex and critical. Savvy businesspeople know that how a company conveys and maintains its image has never been more important­­or more challenging. The Handbook of Strategic Public Relations & Integrated Communications is the definitive guide for communications professionals. Featuring the expertise of the world's foremost public relations and marketing authorities, it is the first book of its kind to combine the art and science of marketing, public relations and communications in one single resource. An indispensable reference guide to the best practices in every industry, this handbook features more than 40 information-packed chapters authored by the best minds in the business and covers cutting-edge tips, topics and techniques such as: Crisis management Marketing public relations Client-agency relationships Environmental public relations High-tech PR And more!
  chief communication officer job description: Communicating Science in Times of Crisis H. Dan O'Hair, Mary John O'Hair, 2021-07-06 Learn more about how people communicate during crises with this insightful collection of resources In Communicating Science in Times of Crisis: COVID-19 Pandemic, distinguished academics and editors H. Dan O’Hair and Mary John O’Hair have delivered an insightful collection of resources designed to shed light on the implications of attempting to communicate science to the public in times of crisis. Using the recent and ongoing coronavirus outbreak as a case study, the authors explain how to balance scientific findings with social and cultural issues, the ability of media to facilitate science and mitigate the impact of adverse events, and the ethical repercussions of communication during unpredictable, ongoing events. The first volume in a set of two, Communicating Science in Times of Crisis: COVID-19 Pandemic isolates a particular issue or concern in each chapter and exposes the difficult choices and processes facing communicators in times of crisis or upheaval. The book connects scientific issues with public policy and creates a coherent fabric across several communication studies and disciplines. The subjects addressed include: A detailed background discussion of historical medical crises and how they were handled by the scientific and political communities of the time Cognitive and emotional responses to communications during a crisis Social media communication during a crisis, and the use of social media by authority figures during crises Communications about health care-related subjects Data strategies undertaken by people in authority during the coronavirus crisis Perfect for communication scholars and researchers who focus on media and communication, Communicating Science in Times of Crisis: COVID-19 Pandemic also has a place on the bookshelves of those who specialize in particular aspects of the contexts raised in each of the chapters: social media communication, public policy, and health care.
  chief communication officer job description: Infantry , 1974
  chief communication officer job description: Nautical Jobs Hunter Sérgio Constantino, 2021-08-30 This pocket book was projected initially during a conversation with one of my best friends which name is sandro pizarro (restaurant manager in uk) which known’s my life and career at sea, land, hotels, restaurants, bars, clubs, etc and give it to me the idea to publish a initial step career at sea / land which i acepted straight away, as i never heard about a book like this one, a book which is providing information of all the positions onboard luxury ocean cruises, yachts, ferries, hotels, information which certificates, diplomas, courses each person as to take before starting a carrer at sea / land, in hospitality departments, deck departments, information how to look for jobs safetly without been catch in the middle of a scam in the internet, my advise is never pay to anyone to get a job, all the companies have them career website areas, they provide information which agents they have in each single country and agencies plus concessionaires. Here on this book you can learn how to proceed with your career safefly and easily. All the certificates can be taked in any country, normally the schools are located more near the sea, but there’s a few in the center of the countries also. Don’t forget, when you are applying, send your cv to as many contacts as you have, if they delay to answer, keep trying, show your interest. When onboard, be responsible, on time on service always, the job is hard but gratefull and you have the gift to visit many countries and get payed for it, think about, but the most important is that you love what you do and you will do anything to suceed in your career. I wish you now very good luck in your future and please also check for the nautical jobs hunter 2- cruise career guide book which as thousands of company contacts all over the world. Www.Authorhouse.Co.Uk / www.Authorhouse.Com (Usa) God bless you all. Sergio constantino
  chief communication officer job description: Licensing of Marine Radiotelegraph Operators United States. Congress. Senate. Committee on Interstate and Foreign Commerce, 1948
  chief communication officer job description: Mastering Business for Strategic Communicators Matthew W. Ragas, Ron Culp, 2017-11-14 Mastering Business for Strategic Communicators provides strategic communication students and professionals with expert insights on the various major business functions and areas from an assemblage of top strategic communication leaders.
  chief communication officer job description: Unleashed Frances Frei, Anne Morriss, 2020-06-02 Unleashed is worth an afternoon of your time, whether or not you are already a leader. It is sparkily written and personal, drawing on the experiences of co-authors (and spouses) Frei and Morriss.— Financial Times Leadership isn't easy. It takes grit, courage, and vision, among other things, that can be hard to come by on your toughest days. When leaders and aspiring leaders seek out advice, they're often told to try harder. Dig deeper. Look in the mirror and own your natural-born strengths and fix any real or perceived career-limiting deficiencies. Frances Frei and Anne Morriss offer a different worldview. They argue that this popular leadership advice glosses over the most important thing you do as a leader: build others up. Leadership isn't about you. It's about how effective you are at empowering other people—and making sure this impact endures even in your absence. As Frei and Morriss show through inspiring stories from ancient Rome to present-day Silicon Valley, the origins of great leadership are found, paradoxically, not in worrying about your own status and advancement, but in the unrelenting focus on other people's potential. Unleashed provides radical advice for the practice of leadership today. Showing how the boldest, most effective leaders use a special combination of trust, love, and belonging to create an environment in which other people can excel, Frei and Morriss offer practical, battle-tested tools—based on their work with companies such as Uber, Riot Games, WeWork, and others—along with interviews and stories from their own personal experience, to make these ideas come alive. This book is your indispensable guide for unleashing greatness in other people . . . and, ultimately, in yourself. To learn more, please visit theleadersguide.com.
  chief communication officer job description: Health Industry Communication Nancy J. Hicks, Christina M. Nicols, 2016-03-01 The Second Edition of Health Industry Communication: New Media, New Methods, New Message is a thorough revision fills a critical gap in the literature for communications students as well as students of health administration and public health. Featuring best practices and case studies from notable practitioners, the chapters offer a 360-degree view of the world of health communications from a business and promotions outlook as well as a look at special topics that impact health communicators.
  chief communication officer job description: Leader-managers in the Public Sector Michael S. Dukakis, Highlights the skills and practices necessary for effective leader-managers in the public sector. It begins by clarifying the differences between leadership and management. It then draws on in-depth interviews with seven successful leader-managers in different policy fields to identify six critical skills and practices that are necessary for good leadership and good management in the public sector.
  chief communication officer job description: Chief Officer: Principles and Practice includes Navigate Advantage Access David Purchase, 2019-12-06 The National Fire Protection Association (NFPA) and the International Association of Fire Chiefs (IAFC) are pleased to present you with the third edition of Chief Officer: Principles and Practice. The Third Edition addresses both Fire Officer III and Fire Officer IV levels of the 2020 Edition of NFPA 1021: Standard for Fire Officer Professional Qualifications and is designed to help future chief officers as they transition from company officer and become problem-solving leaders for their organization. Good leadership is an essential element in the successful operational management of any organization. Today’s chief officers must prepare themselves and the staff they lead to navigate powerful trends—including political, ethical, legal, and sociological—that are likely to shape the fire service, impacting department structures and roles in the community, and altering the demands placed not only on fire service leaders but also on the personnel they lead. The Third Edition features exceptional content to prepare today’s fire service leaders to develop the leadership skills necessary to excel in their position and motivate their department members to become an efficient, effective, and safe response force. New to the Third Edition: A section on media relations programs that addresses communication methods, policy development, and crisis management A discussion of department risk management, including the importance of creating a risk management plan, taking an inventory of potential risks faced by department employees, and implementing control measures to correct deficiencies A section on preparing to deal with an active shooter or hostile event situation A discussion of the ways generational differences may influence a department member’s workplace expectations and preferences Expanded coverage of diversity policies and practices and consideration of LGBTQ rights to reflect the current workforce Information on long-range planning, including how to create a capital improvement plan and meet training needs The Third Edition features: A clear division of Fire Officer III and IV content After-Action Review sections that include detailed chapter summaries, key terms, and Chief Officer in Action case scenarios designed to reinforce chapter content New Deputy Chief and Fire Chief Activities that encourage students to take what they have learned about the Job Performance Requirements covered in the chapters and apply it to their own departments New case study continued from Fire Officer: Principles and Practice, Fourth Edition that addresses the progression of responsibility from Fire Officer I to Fire Officer IV
  chief communication officer job description: Fireline Handbook United States. Forest Service, 1971
  chief communication officer job description: Principles of Organization for Forest Fire Suppression United States. Forest Service, 1953
  chief communication officer job description: The Customer Century Anders Grönstedt, 2000 Based on in-depth interviews with senior marketing managers from top companies such as Federal Express and Hewlett-Packard, Gronstedt advises businesses to thrive in the upcoming customer century by improving communications with key customers and across departments. 10 line drawings.
  chief communication officer job description: Pristine Seas Enric Sala, Leonardo DiCaprio, 2015 National Geographic Explorer-in-Residence Enric Sala takes readers on an unforgettable journey to 10 places where the ocean is virtually untouched by man, offering a fascinating glimpse into our past and an inspiring vision for the future. From the shark-rich waters surrounding Coco Island, Costa Rica, to the iceberg-studded sea off Franz Josef Land, Russia, this incredible photographic collection showcases the thriving marine ecosystems that Sala is working to protect. Offering a rare glimpse into the world's underwater Edens, more than 200 images take you to the frontier of the Pristine Seas expeditions, where Sala's teams explore the breathtaking wildlife and habitats from the depths to the surface--thriving ecosystems with healthy corals and a kaleidoscopic variety of colorful fish and stunning creatures that have been protected from human interference. With this dazzling array of photographs that capture the beauty of the water and the incredible wildlife within it, this book shows us the brilliance of the sea in its natural state.--
  chief communication officer job description: Crisis Communication Finn Frandsen, Winni Johansen, 2020-08-24 Finn Frandsen and Winni Johansen have won the 2019 Danish communication prize (KOM-pris) for their world-class research in organisational crises, crisis management and crisis communication. This prize is awarded by The Danish Union of Journalists (Dansk Journalistforbund) and Kforum. http://mgmt.au.dk/nyheder/nyheder/news-item/artikel/finn-frandsen-and-winni-johansen-win-the-kom-pris-2019/ The aim of this handbook is to provide an up-to-date introduction to the discipline of crisis communication. Based on the most recent international research and through a series of levels (from the textual to the inter-societal level), this handbook introduces the reader to the most important concepts, models, theories and debates within the field of crisis communication. Crisis communication is a young and very vibrant field of research and practice. It is therefore crucial that researchers, students and practitioners have access to presentations and discussions of the most recent research. Like the other handbooks in the HOCS series, this handbook contains a general introduction, a chapter on the history of crisis communication research, a series of thematic chapters on crisis communication research at various levels, a chapter perspectives, a glossary of key terms, and lists of further reading for each chapter (with references to publications in English, German, and French). Overview Section I – Introducing the field General introduction A brief history of crisis management and crisis communication: From organizational practice to academic discipline Reframing the field: Public crisis management, political crisis management, and corporate crisis management Section II – Between text and context Image repair theory Situational crisis communication theory: Influences, provenance, evolution, and prospects Contingency theory: Evolution from a public relations theory to a theory of strategic conflict management Discourse of renewal: Understanding the theory’s implications for the field of crisis communication Making sense of crisis sensemaking theory: Weick’s contributions to the study of crisis communication Arenas and voices in organizational crisis communication: How far have we come? Visual crisis communication Section III – Organizational level To minimize or mobilize? The trade-offs associated with the crisis communication process Internal crisis communication: On current and future research Whistleblowing in organizations Employee reactions to negative media coverage Crisis communication and organizational resilience Section IV – Interorganizational level Fixing the broken link: Communication strategies for supply chain crises Reputational interdependence and spillover: Exploring the contextual challenges of spillover crisis response Crisis management consulting: An emerging field of study Section V – Societal level Crisis and emergency risk communication: Past, present, and future Crisis communication in public organizations Communicating and managing crisis in the world of politics Crisis communication and the political scandal Crisis communication and social media: Short history of the evolution of social media in crisis communication Mass media and their symbiotic relationship with crisis Section VI – Intersocietal level Should CEOs of multinationals be spokespersons during an overseas product harm crisis? Intercultural and multicultural approaches to crisis communication Section VII – Critical approaches Ethics in crisis communication Section VIII – The future The future of organizational crises, crisis management and crisis communication For a detailed table of contents, please see here.
  chief communication officer job description: Naval Orientation United States. Bureau of Naval Personnel, 1961
  chief communication officer job description: Chief Officer: Principles and Practice David J. Purchase, 2015-12-18 Chief officers need to know how to make the transition from company officer to chief officer. Chief Officer: Principles and Practice is designed to help make the transition from company officer to chief officer a smooth evolution. Covering the entire scope of Levels III and IV from the 2014 Edition of NFPA 1021, Standard for Fire Officer Professional Qualifications, Chief Officer: Principles and Practice is your complete Fire Officer III & IV training solution
  chief communication officer job description: Workplace Communication for the 21st Century Jason S. Wrench Ph.D., 2013-01-09 Written in clear, non-technical language, this book explains how employees and employers can maximize internal and external organizational communication—for both personal benefit and to the entity as a whole. Workplace Communication for the 21st Century: Tools and Strategies That Impact the Bottom Line explains and simplifies what organizational communication scholars have learned, presenting this knowledge so that it can be easily applied to generate tangible benefits to employees and employers as they face everyday challenges in the real world. This two-volume work discusses internal organizational and external organizational communication separately, first explaining how communication functions within the confines of a modern organization, then addressing how organizations interact with various stakeholders, such as customers, clients, and regulatory agencies. The expert contributors provide a thorough and insightful view on organizational communication and supply a range of strategies that will be useful to practitioners and academics alike.
  chief communication officer job description: Regulations for the United States Coast Guard United States. Coast Guard, 1940
Chief | Professional Network for Women Executives
Chief is a leading professional network for women executives, giving members access to leadership insights & tools that influence today's business environment.

CHIEF Definition & Meaning - Merriam-Webster
The meaning of CHIEF is accorded highest rank or office. How to use chief in a sentence.

Chief - Wikipedia
Look up chief or chiefs in Wiktionary, the free dictionary. Six Nations Chiefs, a senior lacrosse team in Six Nations of the Grand River, Ontario.

CHIEF | English meaning - Cambridge Dictionary
CHIEF definition: 1. most important or main: 2. highest in rank: 3. the person in charge of a group or…. Learn more.

CHIEF Definition & Meaning | Dictionary.com
Chief, U.S. Army. a title of some advisers to the Chief of Staff, who do not, in most instances, command the troop units of their arms or services: Chief of Engineers; Chief Signal Officer.

Chief - definition of chief by The Free Dictionary
1. the head or leader of an organized body: the chief of police. 2. the ruler of a tribe or clan: an Indian chief. 3. boss 1. 4. the upper area of a heraldic field. 5. highest in rank or authority. 6. …

CHIEF definition in American English | Collins English Dictionary
The chief of an organization or department is its leader or the person in charge of it.

Cheif vs Chief – Which is Correct? - Two Minute English
Mar 25, 2025 · Have you ever wondered about the right spelling when you see “chief” and “cheif”? Which one do you think is correct? Let’s clear up this confusion together. The correct spelling …

chief - definition and meaning - Wordnik
noun Synonyms Chief, Chieftain, Commander, Leader, Head, Chief, literally the head, is applied to one who occupies the highest rank in military or civil matters: as, an Indian chief; a military …

CHIEF - Definition & Meaning - Reverso English Dictionary
Chief definition: leader or head of a group or organization. Check meanings, examples, usage tips, pronunciation, domains, and related words. Discover expressions like "chief information …

Chief | Professional Network for Women Executives
Chief is a leading professional network for women executives, giving members access to leadership insights & tools that influence today's business environment.

CHIEF Definition & Meaning - Merriam-Webster
The meaning of CHIEF is accorded highest rank or office. How to use chief in a sentence.

Chief - Wikipedia
Look up chief or chiefs in Wiktionary, the free dictionary. Six Nations Chiefs, a senior lacrosse team in Six Nations of the Grand River, Ontario.

CHIEF | English meaning - Cambridge Dictionary
CHIEF definition: 1. most important or main: 2. highest in rank: 3. the person in charge of a group or…. Learn more.

CHIEF Definition & Meaning | Dictionary.com
Chief, U.S. Army. a title of some advisers to the Chief of Staff, who do not, in most instances, command the troop units of their arms or services: Chief of Engineers; Chief Signal Officer.

Chief - definition of chief by The Free Dictionary
1. the head or leader of an organized body: the chief of police. 2. the ruler of a tribe or clan: an Indian chief. 3. boss 1. 4. the upper area of a heraldic field. 5. highest in rank or authority. 6. …

CHIEF definition in American English | Collins English Dictionary
The chief of an organization or department is its leader or the person in charge of it.

Cheif vs Chief – Which is Correct? - Two Minute English
Mar 25, 2025 · Have you ever wondered about the right spelling when you see “chief” and “cheif”? Which one do you think is correct? Let’s clear up this confusion together. The correct spelling …

chief - definition and meaning - Wordnik
noun Synonyms Chief, Chieftain, Commander, Leader, Head, Chief, literally the head, is applied to one who occupies the highest rank in military or civil matters: as, an Indian chief; a military …

CHIEF - Definition & Meaning - Reverso English Dictionary
Chief definition: leader or head of a group or organization. Check meanings, examples, usage tips, pronunciation, domains, and related words. Discover expressions like "chief information …