Bmc Enterprise Service Management



  bmc enterprise service management: BMC Control-M 7 Qiang Ding, 2012-10-10 Master one of the world?s most powerful enterprise workload automation tools? BMC Control-M 7 - using this book and eBook.
  bmc enterprise service management: Signal , 2009
  bmc enterprise service management: CIO , 2004-02-15
  bmc enterprise service management: CIO , 2004-02-15
  bmc enterprise service management: CIO , 2004-02-15
  bmc enterprise service management: InfoWorld , 2003-07-07 InfoWorld is targeted to Senior IT professionals. Content is segmented into Channels and Topic Centers. InfoWorld also celebrates people, companies, and projects.
  bmc enterprise service management: Business Model Generation Alexander Osterwalder, Yves Pigneur, 2013-02-01 Business Model Generation is a handbook for visionaries, game changers, and challengers striving to defy outmoded business models and design tomorrow's enterprises. If your organization needs to adapt to harsh new realities, but you don't yet have a strategy that will get you out in front of your competitors, you need Business Model Generation. Co-created by 470 Business Model Canvas practitioners from 45 countries, the book features a beautiful, highly visual, 4-color design that takes powerful strategic ideas and tools, and makes them easy to implement in your organization. It explains the most common Business Model patterns, based on concepts from leading business thinkers, and helps you reinterpret them for your own context. You will learn how to systematically understand, design, and implement a game-changing business model--or analyze and renovate an old one. Along the way, you'll understand at a much deeper level your customers, distribution channels, partners, revenue streams, costs, and your core value proposition. Business Model Generation features practical innovation techniques used today by leading consultants and companies worldwide, including 3M, Ericsson, Capgemini, Deloitte, and others. Designed for doers, it is for those ready to abandon outmoded thinking and embrace new models of value creation: for executives, consultants, entrepreneurs, and leaders of all organizations. If you're ready to change the rules, you belong to the business model generation!
  bmc enterprise service management: Project to Product Mik Kersten, 2018-11-20 As tech giants and startups disrupt every market, those who master large-scale software delivery will define the economic landscape of the 21st century, just as the masters of mass production defined the landscape in the 20th. Unfortunately, business and technology leaders are woefully ill-equipped to solve the problems posed by digital transformation. At the current rate of disruption, half of S&P 500 companies will be replaced in the next ten years. A new approach is needed. In Project to Product, Value Stream Network pioneer and technology business leader Dr. Mik Kersten introduces the Flow Framework—a new way of seeing, measuring, and managing software delivery. The Flow Framework will enable your company’s evolution from project-oriented dinosaur to product-centric innovator that thrives in the Age of Software. If you’re driving your organization’s transformation at any level, this is the book for you.
  bmc enterprise service management: InfoWorld , 2005-11-21 InfoWorld is targeted to Senior IT professionals. Content is segmented into Channels and Topic Centers. InfoWorld also celebrates people, companies, and projects.
  bmc enterprise service management: Service Management John R. Bryson, Jon Sundbo, Lars Fuglsang, Peter Daniels, 2020-11-26 This textbook offers a fully integrated approach to the theory and practice of service management, exploring the operational dynamics, management issues and business models deployed by service firms. It builds on recent developments in service science as an interdisciplinary research area with emphasis on integration, adaptability, optimization, sustainability and rapid technological adoption. The book explores seven fundamental processes that are key to successfully managing service businesses, helping students gain insights into: how to manage service businesses, with coverage of both small firms and large transnationals service business models, operations and productivity managing service employees how service firms engage in product and process innovation marketing, customers and service experiences internationalization of service businesses the ongoing servitization of manufacturing This unique textbook is an ideal resource for upper undergraduate and postgraduate students studying service businesses and practitioners.
  bmc enterprise service management: Larstan's the Black Book on Corporate Security Tony Alagna, 2005 The statistics are staggering: security losses in the billions, unauthorized computer usage in 50 percent of businesses, $2 million spent per company on a single virus attack. The Black Book on Corporate Security offers a wide range of solutions to these challenging problems. Written by the brightest minds in the field, each of the essays in this book takes on a different aspect of corporate security. Individual chapters cover such topics as maintaining data safety, fighting online identity theft, managing and protecting intellectual property in a shared information environment, securing content, and much more. Written in clear, intelligible language, the book is designed around a spy motif that presents advanced information in a simple, entertaining format. Each spread features an Insider Notes sidebar, while the research conducted specifically for the book is displayed in easy-to-read charts accompanied by author analysis. Case studies, a glossary, and a resource index multiply the book's utility.
  bmc enterprise service management: Whiteboard Selling Corey Sommers, David Jenkins, 2013-03-20 Create compelling whiteboard presentations to engage your customers and win their business Whiteboard Selling offers a step-by-step approach to transforming your message and selling style by using powerful visual stories that inspire and engage customers and prospects. Free your sales force from relying on slides and other static sales tools during the sales process. Whiteboard Selling offers practical guidance and skills to enable marketing and sales teams to quickly adopt visual story telling practices that apply to today's fast-moving, competitive selling environment. Explains how to take a sales message inventory Illustrates how to design your visual stories Empowers your sales force to tell the story and extend the reach of visual storytelling Through the power of technology and effective storytelling, you and your team can create and deliver effective presentations that engage your customers, hold their attention, and win their business. Whiteboard Selling shows you how.
  bmc enterprise service management: InfoWorld , 2003-08-18 InfoWorld is targeted to Senior IT professionals. Content is segmented into Channels and Topic Centers. InfoWorld also celebrates people, companies, and projects.
  bmc enterprise service management: InfoWorld , 2003-08-18 InfoWorld is targeted to Senior IT professionals. Content is segmented into Channels and Topic Centers. InfoWorld also celebrates people, companies, and projects.
  bmc enterprise service management: CIO , 2005-03-15
  bmc enterprise service management: CIO , 2004-03-15
  bmc enterprise service management: Plunkett's E-Commerce & Internet Business Almanac 2008: E-Commerce & Internet Business Industry Market Research, Statistics, Trends & Leading Companie Plunkett Research Ltd, 2007-03 This new almanac will be your ready-reference guide to the E-Commerce & Internet Business worldwide! In one carefully-researched volume, you'll get all of the data you need on E-Commerce & Internet Industries, including: complete E-Commerce statistics and trends; Internet research and development; Internet growth companies; online services and markets; bricks & clicks and other online retailing strategies; emerging e-commerce technologies; Internet and World Wide Web usage trends; PLUS, in-depth profiles of over 400 E-Commerce & Internet companies: our own unique list of companies that are the leaders in this field. Here you'll find complete profiles of the hot companies that are making news today, the largest, most successful corporations in all facets of the E-Commerce Business, from online retailers, to manufacturers of software and equipment for Internet communications, to Internet services providers and much more. Our corporate profiles include executive contacts, growth plans, financial records, address, phone, fax, and much more. This innovative book offers unique information, all indexed and cross-indexed. Our industry analysis section covers business to consumer, business to business, online financial services, and technologies as well as Internet access and usage trends. The book includes numerous statistical tables covering such topics as e-commerce revenues, access trends, global Internet users, etc. Purchasers of either the book or PDF version can receive a free copy of the company profiles database on CD-ROM, enabling key word search and export of key information, addresses, phone numbers and executive names with titles for every company profiled.
  bmc enterprise service management: Plunkett's InfoTech Industry Almanac Jack W. Plunkett, 2008-02 Plunkett's InfoTech Industry Almanac presents a complete analysis of the technology business, including the convergence of hardware, software, entertainment and telecommunications. This market research tool includes our analysis of the major trends affecting the industry, from the rebound of the global PC and server market, to consumer and enterprise software, to super computers, open systems such as Linux, web services and network equipment. In addition, we provide major statistical tables covering the industry, from computer sector revenues to broadband subscribers to semiconductor industry production. No other source provides this book's easy-to-understand comparisons of growth, expenditures, technologies, imports/exports, corporations, research and other vital subjects. The corporate profile section provides in-depth, one-page profiles on each of the top 500 InfoTech companies. We have used our massive databases to provide you with unique, objective analysis of the largest and most exciting companies in: Computer Hardware, Computer Software, Internet Services, E-Commerce, Networking, Semiconductors, Memory, Storage, Information Management and Data Processing. We've been working harder than ever to gather data on all the latest trends in information technology. Our research effort includes an exhaustive study of new technologies and discussions with experts at dozens of innovative tech companies. Purchasers of the printed book or PDF version may receive a free CD-ROM database of the corporate profiles, enabling export of vital corporate data for mail merge and other uses.
  bmc enterprise service management: CIO , 2004-02-01
  bmc enterprise service management: Plunkett's Engineering & Research Industry Almanac 2008 Jack W. Plunkett, 2008-05 A guide to the trends and leading companies in the engineering, research, design, innovation and development business fields: those firms that are dominant in engineering-based design and development, as well leaders in technology-based research and development.
  bmc enterprise service management: Basic Service Management Rob England, 2011-08-26 Service Management is the potent idea that could change your business. This useful little book is a pocket guide on how to operate any enterprise, described from the point of view of the services it delivers. After all, delivery is what success is all about. It describes the basics, in realistic pragmatic terms. And it is brief - we limited ourselves to 50 pages. Whether you are in manufacturing, trades, retail, IT, not-for-profit...; whether you provide service internally to the rest of your organisation or externally to paying customers; whether you work anywhere from a small business to a government department; this book introduces you to service management. It will get you started, get you up and running, and it will set you on the path to the advanced concepts if that is where you need to be.
  bmc enterprise service management: CIO , 2004-02-15
  bmc enterprise service management: Cloud Enterprise Architecture Pethuru Raj, 2012-10-24 Cloud Enterprise Architecture examines enterprise architecture (EA) in the context of the surging popularity of Cloud computing. It explains the different kinds of desired transformations the architectural blocks of EA undergo in light of this strategically significant convergence. Chapters cover each of the contributing architectures of EA-business, information, application, integration, security, and technology-illustrating the current and impending implications of the Cloud on each. Discussing the implications of the Cloud paradigm on EA, the book details the perceptible and positive changes that will affect EA design, governance, strategy, management, and sustenance. The author ties these topics together with chapters on Cloud integration and composition architecture. He also examines the Enterprise Cloud, Federated Clouds, and the vision to establish the InterCloud. Laying out a comprehensive strategy for planning and executing Cloud-inspired transformations, the book: Explains how the Cloud changes and affects enterprise architecture design, governance, strategy, management, and sustenance Presents helpful information on next-generation Cloud computing Describes additional architectural types such as enterprise-scale integration, security, management, and governance architectures This book is an ideal resource for enterprise architects, Cloud evangelists and enthusiasts, and Cloud application and service architects. Cloud center administrators, Cloud business executives, managers, and analysts will also find the book helpful and inspirational while formulating appropriate mechanisms and schemes for sound modernization and migration of traditional applications to Cloud infrastructures and platforms.
  bmc enterprise service management: CIO , 2004-04-15
  bmc enterprise service management: Computerworld , 2006-11-20 For more than 40 years, Computerworld has been the leading source of technology news and information for IT influencers worldwide. Computerworld's award-winning Web site (Computerworld.com), twice-monthly publication, focused conference series and custom research form the hub of the world's largest global IT media network.
  bmc enterprise service management: CIO , 2003-11-15
  bmc enterprise service management: InfoWorld , 2004-01-05 InfoWorld is targeted to Senior IT professionals. Content is segmented into Channels and Topic Centers. InfoWorld also celebrates people, companies, and projects.
  bmc enterprise service management: Computerworld , 2004-02-02 For more than 40 years, Computerworld has been the leading source of technology news and information for IT influencers worldwide. Computerworld's award-winning Web site (Computerworld.com), twice-monthly publication, focused conference series and custom research form the hub of the world's largest global IT media network.
  bmc enterprise service management: Computerworld , 2004-01-12 For more than 40 years, Computerworld has been the leading source of technology news and information for IT influencers worldwide. Computerworld's award-winning Web site (Computerworld.com), twice-monthly publication, focused conference series and custom research form the hub of the world's largest global IT media network.
  bmc enterprise service management: Computerworld , 2004-03-08 For more than 40 years, Computerworld has been the leading source of technology news and information for IT influencers worldwide. Computerworld's award-winning Web site (Computerworld.com), twice-monthly publication, focused conference series and custom research form the hub of the world's largest global IT media network.
  bmc enterprise service management: Plus! The Standard+Case Approach Rob England, 2013-05-21 If your customers see your group as bureaucratic and inflexible... If your staff feel process bound... If your process doesn't adapt to a changing world... See service response in a new light. Standard+Case is an exciting new approach to categorising and resolving any sort of response activity, such as service desk, tech support, public safety, social welfare, or health. If you have anything to do with responding to situations when providing a service, read this. It will change your view of how responses are handled. Standard+Case applies to anything that requires a human response: there's either a standard response or there isn't. Standard+Case is a new paradigm for categorising and resolving any sort of response tickets, such as service desk requests (including incidents), problems, or operational changes. The phrase a new paradigm gets much over-used but this time it applies. This approach changes the way we think about everything to do with response. Standard+Case is a universal approach to responding to situations. It offers the following tangible benefits: -better utilisation of staff resources through greater throughput of responses because of more effective and efficient resolution of unknown and unfamiliar situations -reduced user down-time and time spent waiting on responses -fewer errors in complex and complicated situations. Standard+Case offers the following intangible benefits: -greater flexibility in responding to user needs -higher customer and user satisfaction -improved staff morale -better metrics: greater predictability of Standard responses and more meaningful monitoring of Case responses Much of our thinking in providing service is drawn from manufacturing, and focuses on standardisation (definition, repeatability) and statistical improvement of repeated tasks. But we no longer live in an industrial economy; we live in a service economy. We no longer manage industrial production lines; we manage the delivery of services to people. People cannot to be standardised. Much of our traditional approach tries to make them be standardised: to engage users in a standard manner, to respond back to them in equally standard ways. We pretend the world is standardised. When it is not - when non-standard things happen - we treat them as exceptions, and as failures of the system. Think of long-running incidents, or requests that do not fall into any defined category. As a consequence, non-standard responses are poorly controlled, misleadingly reported, and no formal practices exist; so there is minimal structured improvement of how we deal with them. Standard+Case acknowledges reality: much of our service activity will always be non-standard and has to be dealt with in a formalised way in order to manage, report and improve it as we do for the standardised part. We do that by treating non-standard responses as cases. Standard+Case accepts that much of the service world is non-standard. It is not a new way of responding to situations; it is simply a new way of looking at what we do now. We do respond to non-standard situations now, but we have little rigour around who and how. Standard+Case formalises and brings rigour to our ad-hoc response, so that all instances of service response are managed, reported and improved, not just the standard ones.
  bmc enterprise service management: InfoWorld , 2003-10-20 InfoWorld is targeted to Senior IT professionals. Content is segmented into Channels and Topic Centers. InfoWorld also celebrates people, companies, and projects.
  bmc enterprise service management: T Bytes Agile & AI Operations IT Shades.com, 2020-12-02 This document brings together a set of latest data points and publicly available information relevant for Agile & AI Operations Industry. We are very excited to share this content and believe that readers will benefit from this periodic publication immensely.
  bmc enterprise service management: Computerworld , 2003-10-20 For more than 40 years, Computerworld has been the leading source of technology news and information for IT influencers worldwide. Computerworld's award-winning Web site (Computerworld.com), twice-monthly publication, focused conference series and custom research form the hub of the world's largest global IT media network.
  bmc enterprise service management: Network World , 2003-10-20 For more than 20 years, Network World has been the premier provider of information, intelligence and insight for network and IT executives responsible for the digital nervous systems of large organizations. Readers are responsible for designing, implementing and managing the voice, data and video systems their companies use to support everything from business critical applications to employee collaboration and electronic commerce.
  bmc enterprise service management: CIO , 2004-01-15 CIO magazine, launched in 1987, provides business technology leaders with award-winning analysis and insight on information technology trends and a keen understanding of IT’s role in achieving business goals.
  bmc enterprise service management: Network World , 2003-10-27 For more than 20 years, Network World has been the premier provider of information, intelligence and insight for network and IT executives responsible for the digital nervous systems of large organizations. Readers are responsible for designing, implementing and managing the voice, data and video systems their companies use to support everything from business critical applications to employee collaboration and electronic commerce.
  bmc enterprise service management: CIO , 2003-11-01
  bmc enterprise service management: InfoWorld , 2004-01-12 InfoWorld is targeted to Senior IT professionals. Content is segmented into Channels and Topic Centers. InfoWorld also celebrates people, companies, and projects.
  bmc enterprise service management: CIO , 2004-02-15
United States Contacts - BMC Software
Santa Clara Santa Clara 2755 Great America Way Suite 501 Santa Clara California 95054-1170 Telephone : +1 (800) 793-4262 Fax : +1 (408) 965-0353 Pacific Daylight Time (GMT -07:00, …

Business Development Representative - Houston, TX - 43980 - BMC
Mar 6, 2025 · BMC Software Digital Sales professionals have the power to transform entire organizations. Our Sales Academy is designed to help you onboard, learn and experience the …

Automation, ITSM, ITOM, Observability, Mainframe – BMC Software
Optimize technology and accelerate digital transformation with BMC’s solutions for automation, operations, service management, and enterprise-scale AI

Solution Engineer - Remote - 44714 - BMC
May 8, 2025 · The annual base salary range represents the low and high end of the BMC salary range for this position. Actual salaries depend on a wide range of factors that are considered …

BMC Helix Leadership Team - BMC Software
Meet our company's leadership team. BMC Helix Leadership Meet the people charting the path forward for AI-driven ServiceOps.

CICS Application Performance Analysis - BMC Documentation
Analyzing the CICS Service Time Report. On the CICS Service Time report, look for transactions with large values in the CPU % Time or Mean Service Time: Total columns to determine which …

Control-M for Kubernetes Overview - documents.bmc.com
The back-end part of the Kubernetes plug-in, which is powered by Control-M Application Integrator. Java 21 (OpenJDK), provided in the default BMC-provided container image.

Careers - BMC Software
It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, sex, age, national origin, physical or mental disability, history of …

Leadership Team - BMC Software
BMC Leadership Meet the BMC leadership teams that are charting the path forward.

Configuring credentials - BMC Documentation
Filter Options for exportFormat You can navigate through the options using arrow keys, the home and end keys. Select the currently highlighted option by pressing enter or space. Right and left …

United States Contacts - BMC Software
Santa Clara Santa Clara 2755 Great America Way Suite 501 Santa Clara California 95054-1170 Telephone : +1 (800) 793-4262 Fax : +1 (408) 965-0353 Pacific Daylight Time (GMT -07:00, …

Business Development Representative - Houston, TX - 43980 - BMC
Mar 6, 2025 · BMC Software Digital Sales professionals have the power to transform entire organizations. Our Sales Academy is designed to help you onboard, learn and experience the …

Automation, ITSM, ITOM, Observability, Mainframe – BMC Software
Optimize technology and accelerate digital transformation with BMC’s solutions for automation, operations, service management, and enterprise-scale AI

Solution Engineer - Remote - 44714 - BMC
May 8, 2025 · The annual base salary range represents the low and high end of the BMC salary range for this position. Actual salaries depend on a wide range of factors that are considered in …

BMC Helix Leadership Team - BMC Software
Meet our company's leadership team. BMC Helix Leadership Meet the people charting the path forward for AI-driven ServiceOps.

CICS Application Performance Analysis - BMC Documentation
Analyzing the CICS Service Time Report. On the CICS Service Time report, look for transactions with large values in the CPU % Time or Mean Service Time: Total columns to determine which …

Control-M for Kubernetes Overview - documents.bmc.com
The back-end part of the Kubernetes plug-in, which is powered by Control-M Application Integrator. Java 21 (OpenJDK), provided in the default BMC-provided container image.

Careers - BMC Software
It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, sex, age, national origin, physical or mental disability, history of …

Leadership Team - BMC Software
BMC Leadership Meet the BMC leadership teams that are charting the path forward.

Configuring credentials - BMC Documentation
Filter Options for exportFormat You can navigate through the options using arrow keys, the home and end keys. Select the currently highlighted option by pressing enter or space. Right and left …