| client centered case management: Delivering Person Centred Services: A Case Management Approach Geoff Arnott, Eva Bowers, Stacey Murray, 2020-12-01 Overview Delivering Person-centred Services: A Case Management Approach is designed for community service workers to acquire the knowledge and skills needed to manage, coordinate and deliver services to individuals, groups and communities in response to their needs and future goals. The text addresses all core competency units of the Diploma of Community Services, as well as all the competencies in the case management specialisation. Five chapters also address the general electives: advocacy, crisis situations, research, collaboration and networking. All cases are contextualised to the practice environment and address specialty areas such as youth work, family violence, child protection, mental health, disability and social housing. Features such as reflective practice, research activities and industry insights are integrated throughout the text. |
| client centered case management: CMSA's Integrated Case Management Kathleen Fraser, MSN, MHA, RN-BC, CCM, CRRN, Rebecca Perez, MSN, RN, CCM, FCM, Corine Latour, PhD, RN, 2018-01-28 Written by case managers for case managers, this reference manual for nurses and other health professionals presents a CMSA tested approach towards systematically integrating physical and mental health case management principles and assessment tools. Since the health care field has undergone major changes such as the passing of the Patient Protection and Affordable Care Act, Mental Health Parity, Transition of Care & Chronic Care Management and the Medicare Act and CHIP Authorization Act (MACRA), health care workers must competently know how to integrate those new regulations, describe alternative payment options, and implement requirements for greater patient and family assessment, care planning, and care coordination in their practice. CMSA’s Integrated Case Management delves into the role of the case manager and unpacks how case managers assess and treat complex patients. These are patients who may be challenged with medical and behavioral conditions, poor access to care services, as well as chronic illnesses and disabilities, and require multidisciplinary care to regain health and function. With a wealth of information on regulatory requirements, new models of care, integration of services, digital and telemedicine, and new performance measures that are clearly defined for nurses in nursing terminology, chapters outline the steps needed to begin, implement, and use the interventions of the Integrated Case Management approach. All content aligns with the newly revised 2017 Model Care Act, CMSA Standards of Practice 2016 as well as the CMSA Core Curriculum for Case Management Third Edition. |
| client centered case management: The Client-Centered Law Firm Jack Newton, 2020-01-28 The legal industry has long been risk averse, but when it comes to adapting to the experience-driven world created by companies like Netflix, Uber, and Airbnb, adherence to the old status quo could be the death knell for today's law firms. In The Client-Centered Law Firm, Clio cofounder Jack Newton offers a clear-eyed and timely look at how providing a client-centered experience and running an efficient, profitable law firm aren't opposing ideas. With this approach, they drive each other. Covering the what, why, and how of running a client-centered practice, with examples from law firms leading this revolution as well as practical strategies for implementation, The Client-Centered Law Firm is a rallying call to unlock the enormous latent demand in the legal market by providing client-centered experiences, improving internal processes, and raising the bottom line. |
| client centered case management: Person-Centered Diagnosis and Treatment in Mental Health Peter D. Ladd, AnnMarie Churchill, 2012 Clients with mental health conditions are often diagnosed and treated using a strictly medical model of diagnosis, with little input from the client themselves.This reference manual takes a person-centered, holistic approach to diagnosis and treatment, seeing the client as the unrecognized expert on their condition and encouraging their collaboration. Designed to complement the DSM-IV, the manual covers several different conditions including ADHD, depression, bulimia, and OCD, as well as mental health 'patterns' such as abuse, bullying, violence and loss. In each case, the client is involved in the diagnosis and treatment plan. the book features extended case studies, sample questions and treatment plans throughout.This will be an essential reference book for all those involved in mental health diagnosis and treatment, including psychologists, psychiatrists, mental health counselors, clinical social workers, school counselors and therapists. |
| client centered case management: Solution-Focused Case Management Robert G. Blundo, PhD, LCSW, Joel K Simon, MSW, ACSW, BCD, 2015-11-06 “Blundo and Simon have successfully outlined how a solution-focused perspective can be a powerful tool for case managers. Their understanding and presentation is based upon practice scenarios that are real and applied...They clearly demonstrate the impact of ‘thinking and language’ and the importance of building a collaborative relationship with clients. Their work challenges the traditional theory-driven interventions that focus on problems and arrive at a diagnosis . They encourage a ‘shift’ to a co-constructive partnership that requires a practitioner to respect that clients are ‘experts of their own lives’...They provide a clear step-wise discussion of techniques and strategies that can be employed working with individuals and families in case management settings. This book is a must read.” -Lawrence T. Force, PhD. LCSW-R Professor of Psychology, Mount Saint Mary College, Newburgh, NY From the Foreword Solution-focused practice is a paradigm that stresses client abilities, strengths, and individual goals rather than disability. Written by a team of educator/practitioners noted for their expertise in solution-focused therapy, this “how-to” text for social work, counseling, and psychology students guides current and future case managers in learning this strengths-based, collaborative approach to case management. It discusses both the philosophical basis for solution-focused casework and demonstrates how it is ideally suited for the case management process. The book is based on teaching materials the authors have developed and used in their classes and workshops with undergraduate and graduate students and professionals. The text incorporates new research and theoretical developments in solution-focused therapy as well as actual practice scenarios demonstrating the process of building a collaborative relationship with individual clients and families. Replete with strategies and tools for practicing solution-focused case management, the text describes such essential skills as identifying goals, monitoring progress, working with other agencies, and transitioning out of treatment. It discusses issues related to ethical practice and presents strategies for self-care. Additionally, the book addresses diversity and social justice and their relationships to solution-focused practice. Student exercises help to reinforce knowledge. The text will assist case managers in a variety of settings—hospitals, nursing homes, rehabilitation facilities, community-based mental health agencies, schools, prisons, court systems, and shelters for the homeless and victims of domestic violence—to partner with their clients towards finding strengths-based and solution-focused approaches to resolving issues in a positive way. Key Features: Authored by noted experts in solution-focused education and practice Facilitates a reframing of casework and case management around client strengths and resources Provides specific case examples that allow readers to troubleshoot and apply solution-focused principles to practice Includes student exercises throughout the book |
| client centered case management: Social Work Case Management Betsy Vourlekis, 2017-07-05 This new practice text provides a series of readings focusing on case management in a number of fields and in a variety of settings with different client populations. Each chapter examines a major component of case management practice by presenting information about an innovative program from a different location around the country. In conjunction, these readings provide a road map to social work case management.In addition to offering up-to-date practice approaches and examining the functions and skills of case management in depth, the authors provide the policy information needed for putting this traditional form of social work practice into today's service delivery context. |
| client centered case management: Health and Human Services Issues United States. General Accounting Office, 1993 Discussing major policy, management, and program issues facing Congress and the Clinton administration in the area of health and human services, this pamphlet provides recommendations for the Department of Health and Human Services (HHS) regarding the social security system, the welfare system, preventing child abuse, and safeguarding the nation's food supply. Following an overview of important issues facing the nation, the second section suggests steps to bolster public confidence in the social security system, including building the system's trust fund by increasing contribution levels and modernizing computer systems. The next section provides recommendations for continuing the welfare reform movement and the implementation of the Family Support Act, such as developing automated data systems to effectively manage caseloads, setting goal-oriented program performance standards, and identifying and sharing effective initiatives between states. The fourth section suggests that HHS provide states with greater flexibility in using government funds to prevent child abuse through early intervention and that a national foster care system be developed to provide outcome-oriented data on child welfare services. The final section proposes that an agency-wide system for tracking regulation development be implemented in the Food and Drug Administration to improve agency effectiveness and better allocate existing resources. Includes references for 22 related GAO products. (BCY). |
| client centered case management: Evaluation of the Department of Veterans Affairs Mental Health Services National Academies of Sciences, Engineering, and Medicine, Health and Medicine Division, Board on Health Care Services, Committee to Evaluate the Department of Veterans Affairs Mental Health Services, 2018-03-29 Approximately 4 million U.S. service members took part in the wars in Afghanistan and Iraq. Shortly after troops started returning from their deployments, some active-duty service members and veterans began experiencing mental health problems. Given the stressors associated with war, it is not surprising that some service members developed such mental health conditions as posttraumatic stress disorder, depression, and substance use disorder. Subsequent epidemiologic studies conducted on military and veteran populations that served in the operations in Afghanistan and Iraq provided scientific evidence that those who fought were in fact being diagnosed with mental illnesses and experiencing mental healthâ€related outcomesâ€in particular, suicideâ€at a higher rate than the general population. This report provides a comprehensive assessment of the quality, capacity, and access to mental health care services for veterans who served in the Armed Forces in Operation Enduring Freedom/Operation Iraqi Freedom/Operation New Dawn. It includes an analysis of not only the quality and capacity of mental health care services within the Department of Veterans Affairs, but also barriers faced by patients in utilizing those services. |
| client centered case management: Patient-Centered Medicine Moira Stewart, Judith Belle Brown, Wayne Weston, Ian R. McWhinney, Carol L. McWilliam, Thomas Freeman, 2013-12-28 This long awaited Third Edition fully illuminates the patient-centered model of medicine, continuing to provide the foundation for the Patient-Centered Care series. It redefines the principles underpinning the patient-centered method using four major components - clarifying its evolution and consequent development - to bring the reader fully up-to- |
| client centered case management: Social Work Case Management Michael J. Holosko, 2017-01-30 Social Work Case Management: Case Studies From the Frontlines by Michael J. Holosko is an innovative book that equips readers with the knowledge and skills they need to be effective case management practitioners in a variety of health and human service organizations. A must-read for students and professionals in social work, this important work introduces a unique Task-Centered Case Management Model built around the unifying principles of the profession—person-in-environment, strengths-based work, and ecological perspective. Over twenty case studies by case managers and professionals offer innovative practice insights, illustrating the practice roles and responsibilities of today's case managers and the realities of conducting case management in today’s growing, exciting, and challenging field. |
| client centered case management: Consultation Jonell H. Kirby, 1985 |
| client centered case management: Case Management Mary Hubbard Linz, Patricia L. McAnally, Colleen Ann Wieck, 1989 |
| client centered case management: Person-centred Nursing Brendan McCormack, Tanya McCance, 2011-06-09 The concept of 'person-centredness' has become established in approaches to the delivery of healthcare, particularly with nursing, and is embedded in many international healthcare policy frameworks and strategic plans. This book explores person-centred nursing using a framework that has been derived from research and practice. Person-centred Nursing is a theoretically rigorous and practically applied text that aims to increase nurses' understanding of the principles and practices of person-centred nursing in a multiprofessional context. It advances new understandings of person-centred nursing concepts and theories through the presentation of an inductively derived and tested framework for person-centred nursing. In addition it explores a variety of strategies for developing person-centred nursing and presents case examples of the concept in action. This is a practical resource for all nurses who want to develop person-centred ways of working. |
| client centered case management: Dying in America Institute of Medicine, Committee on Approaching Death: Addressing Key End-of-Life Issues, 2015-03-19 For patients and their loved ones, no care decisions are more profound than those made near the end of life. Unfortunately, the experience of dying in the United States is often characterized by fragmented care, inadequate treatment of distressing symptoms, frequent transitions among care settings, and enormous care responsibilities for families. According to this report, the current health care system of rendering more intensive services than are necessary and desired by patients, and the lack of coordination among programs increases risks to patients and creates avoidable burdens on them and their families. Dying in America is a study of the current state of health care for persons of all ages who are nearing the end of life. Death is not a strictly medical event. Ideally, health care for those nearing the end of life harmonizes with social, psychological, and spiritual support. All people with advanced illnesses who may be approaching the end of life are entitled to access to high-quality, compassionate, evidence-based care, consistent with their wishes. Dying in America evaluates strategies to integrate care into a person- and family-centered, team-based framework, and makes recommendations to create a system that coordinates care and supports and respects the choices of patients and their families. The findings and recommendations of this report will address the needs of patients and their families and assist policy makers, clinicians and their educational and credentialing bodies, leaders of health care delivery and financing organizations, researchers, public and private funders, religious and community leaders, advocates of better care, journalists, and the public to provide the best care possible for people nearing the end of life. |
| client centered case management: A National Trauma Care System National Academies of Sciences, Engineering, and Medicine, Health and Medicine Division, Board on the Health of Select Populations, Board on Health Sciences Policy, Committee on Military Trauma Care's Learning Health System and Its Translation to the Civilian Sector, 2016-10-12 Advances in trauma care have accelerated over the past decade, spurred by the significant burden of injury from the wars in Afghanistan and Iraq. Between 2005 and 2013, the case fatality rate for United States service members injured in Afghanistan decreased by nearly 50 percent, despite an increase in the severity of injury among U.S. troops during the same period of time. But as the war in Afghanistan ends, knowledge and advances in trauma care developed by the Department of Defense (DoD) over the past decade from experiences in Afghanistan and Iraq may be lost. This would have implications for the quality of trauma care both within the DoD and in the civilian setting, where adoption of military advances in trauma care has become increasingly common and necessary to improve the response to multiple civilian casualty events. Intentional steps to codify and harvest the lessons learned within the military's trauma system are needed to ensure a ready military medical force for future combat and to prevent death from survivable injuries in both military and civilian systems. This will require partnership across military and civilian sectors and a sustained commitment from trauma system leaders at all levels to assure that the necessary knowledge and tools are not lost. A National Trauma Care System defines the components of a learning health system necessary to enable continued improvement in trauma care in both the civilian and the military sectors. This report provides recommendations to ensure that lessons learned over the past decade from the military's experiences in Afghanistan and Iraq are sustained and built upon for future combat operations and translated into the U.S. civilian system. |
| client centered case management: Treatment Alternatives to Street Crime James A. Inciardi, Duane C. McBride, 1994-03 Treatment Alternatives to Street Crime (TASC) provides an objective bridge between two separate institutions: the criminal justice system and the drug treatment community. Under TASC, community-based supervision is made available to drug-involved individuals who would otherwise burden the justice system with their persistent drug-associated criminality. TASC operates in more than 100 jurisdictions. Covers: empirical and theoretical foundations of TASC; early years of TASC; early TASC evaluations; the current structure of TASC; and the future of TASC. References. |
| client centered case management: Client-centered Therapy Carl R. Rogers, 2003-07 Presenting the non-directive and related points of view in counselling and therapy, Rogers gives a clear exposition of procedures by which individuals who are being counselled may be assisted in achieving for themselves new and more effective personality adjustments. |
| client centered case management: Practice Development in Nursing and Healthcare Brendan McCormack, Kim Manley, Angie Titchen, 2013-01-08 In its first edition, Practice Development in Nursing made an important contribution to understanding practice development and its core components. Now fully updated to take into account the many developments in the field, the second edition continues to fill an important gap in the market for an accessible, practical text on what remains a key issue for all members of the healthcare team globally. Practice Development in Nursing and Healthcare explores the basis of practice development and its aims, implementation and impact on healthcare, to enable readers to be confident in their approaches to practice development. It is aimed at healthcare professionals in a variety of roles (for example clinical practice, education, research and quality improvement) and students, as well as those with a primary practice development role, in order to enable them to effectively and knowledgeably develop practice and the practice of others. Key features: New updated edition of a seminal text in the field, including significant new material Relevance to the entire healthcare team Accessible and practical in style, with case studies, scenarios and examples throughout Edited by and with contributions from experts in the field Fully updated to include the latest research Supported by a strong evidence base |
| client centered case management: Crossing the Quality Chasm Institute of Medicine, Committee on Quality of Health Care in America, 2001-07-19 Second in a series of publications from the Institute of Medicine's Quality of Health Care in America project Today's health care providers have more research findings and more technology available to them than ever before. Yet recent reports have raised serious doubts about the quality of health care in America. Crossing the Quality Chasm makes an urgent call for fundamental change to close the quality gap. This book recommends a sweeping redesign of the American health care system and provides overarching principles for specific direction for policymakers, health care leaders, clinicians, regulators, purchasers, and others. In this comprehensive volume the committee offers: A set of performance expectations for the 21st century health care system. A set of 10 new rules to guide patient-clinician relationships. A suggested organizing framework to better align the incentives inherent in payment and accountability with improvements in quality. Key steps to promote evidence-based practice and strengthen clinical information systems. Analyzing health care organizations as complex systems, Crossing the Quality Chasm also documents the causes of the quality gap, identifies current practices that impede quality care, and explores how systems approaches can be used to implement change. |
| client centered case management: CMSA’s Integrated Case Management Rebecca Perez, MSN, RN, CCM, FCM, 2023-09-15 Developed by the Case Management Society of America (CMSA), this manual provides case managers with the essential tools necessary to successfully support quality patient care within today's complex healthcare system. This updated and revised second edition addresses the role of the case manager and unpacks how to assess and treat patients with complex issues; including those who are challenged with medical and behavioural conditions and poor access to care services, as well as chronic illnesses and disabilities, and require multidisciplinary care to regain health and function. With a wealth of information on regulatory requirements, new models of care, integration of services, and new performance measures, chapters outline the steps needed to begin, implement, and use the interventions of the Integrated Case Management approach. Written by case managers for case managers, this practical manual presents the CMSA--tested approach toward systematically integrating physical and mental health case management principles and assessment tools. As the healthcare field continues to increase in complexity and given the constantly changing regulatory environment, healthcare workers must know how to integrate those new regulations, describe alternative payment options, and implement requirements for greater patient and family assessment, care planning, and care coordination in their practice. New to This Edition: Increased coverage and focus on Social Determinants of Health New chapters on support specialty populations including veterans, trauma survivors, maternal child health, children with special healthcare needs Simplified terminology and presentation of CMSA Assessment Grid and process Key Features Aligned with the Model Care Act, the CMSA Standards of Practice, and the CMSA Core Curriculum for Case Management Assists case managers enhance their ability to work with complex patients and learn how to apply new evidence-based assessments, as it fosters safe and high-quality care Teaches case managers to evaluate patients for medical and mental health barriers in order to coordinate appropriate integrated interventions and treatment planning Integrates biological, psychological, social and health system assessment Supports care of adult, elderly, and pediatric patient populations with complex issues |
| client centered case management: Case Management Arthur J. Frankel, Sheldon Gelman, Diane K. Pastor, 2019 Over the course of twenty years and across three editions, this text has approached case management as both an art and a science by providing students and practitioners with the basics of case management theory, skills, and applications. This fourth edition, which focuses on both the social work and nursing professions, offers trainers, instructors, and students detailed information about how case management is delivered, major issues encountered in practice, how services are affected by different populations, and the unique skills that are required by case managers in order to be effective. Chapter exercises and numerous case examples help readers practice some of the skills associated with the content offered.Case Management is unique in that it brings together the major professions that conduct case management in the United States. It is focused on skill learning more than on theory, and discusses not only the importance of case management in the current social work and medical milieu, but also the challenges that case managers face in helping clients. In addition, the text offers a model for integrated case management between professions and in numerous settings, including nursing centers, community mental health facilities, and criminal justice centers. |
| client centered case management: The Leader's Guide to Hospital Case Management Stefani Daniels, Marianne Ramey, 2005 This text will address the role of the hospital case manager from a busniess perspective rather than a nursing perspective. Will engage all areas that are involved with the health care system, in pursuit of global objectives on behalf of every stakeholder. |
| client centered case management: Managing to Care Ann Dill, 2017-09-04 The point of departure for Managing to Care is widespread concern that the present delivery of health and social welfare services is fragmented, uncoordinated, inefficient, costly, wasteful, and ultimately detrimental to clients' health and wellbeing. Dill traces the evolution of case management from its start as a tool for integrating services on the level of the individual client to its current role as a force behind the most significant trends in health care. Those trends include the entrenchment of bureaucracy, the challenges of once dominant professions, and the rise of corporate control. The author's purpose in adopting this analysis is to invite further scrutiny of the case management profession, and at the same time to identify new possibilities for its application.This volume brings together thoughts developed over many years of observing and participating in case management programs. It provides a multilayered perspective of case management, showing linkages among its social and historical contexts and the ways it is practiced today in diverse service settings. The author emerged convinced about the essential need for care coordination, and that present ways of providing care can work against our highest objectives in doing so. The paradoxes and contraindications embedded in case management practice became a major theme of the book.Managing to Care is highly critical of the ways case management has come to absorb and reflect the organizational flaws of the very service systems it was intended to reform. Too often management of the case comes to dominate care. The author does not call for a rejection of professional systems in favor of a resurrected informal community. While much can and should be done to strengthen our ties to one another, there will always be people whose problems require more expert help. Dill argues here that case management can provide such help, and provide it well, but only if it is grounded in the human dimension of a caring relatio |
| client centered case management: Sickle Cell Disease Case Management Model: Principles, Practice, & Evaluation Jackson de Carvalho, 2012-03-27 This book is a model for sickle cell case management programs focusing on three main areas: Case Management Program Implementation, Counseling and Evaluation. It aims to offer the professional supports case managers need to overcome barriers while connecting clients with resources, and services. |
| client centered case management: Foundations for Community Health Workers Tim Berthold, Alma Avila, Jennifer Miller, 2009-08-13 Foundations for Community Health Workers Foundations for Community Health Workers is a training resource for client- and community-centered public health practitioners, with an emphasis on promoting health equality. Based on City College of San Francisco's CHW Certificate Program, it begins with an overview of the historic and political context informing the practice of community health workers. The second section of the book addresses core competencies for working with individual clients, such as behavior change counseling and case management, and practitioner development topics such as ethics, stress management, and conflict resolution. The book's final section covers skills for practice at the group and community levels, such as conducting health outreach and facilitating community organizing and advocacy. Praise for Foundations for Community Health Workers This book is the first of its kind: a manual of core competencies and curricula for training community health workers. Covering topics from health inequalities to patient-centered counseling, this book is a tremendous resource for both scholars of and practitioners in the field of community-based medicine. It also marks a great step forward in any setting, rich or poor, in which it is imperative to reduce health disparities and promote genuine health and well-being. Paul E. Farmer, MD., PhD, Maude and Lillian Presley Professor of Social Medicine in the Department of Global Health and Social Medicine at Harvard Medical School; founding director, Partners In Health. This book is based on the contributions of experienced CHWs and advocates of the field. I am confident that it will serve as an inspiration for many CHW training programs. Yvonne Lacey, CHW, former coordinator, Black Infant Health Program, City of Berkeley Health Department; former chair, CHW Special Interest Group for the APHA. This book masterfully integrates the knowledge, skills, and abilities required of a CHW through storytelling and real life case examples. This simple and elegant approach brings to life the intricacies of the work and espouses the spirit of the role that is so critical to eliminating disparities a true model educational approach to emulate. Gayle Tang, MSN, RN., director, National Linguistic and Cultural Programs, National Diversity, Kaiser Permanente Finally, we have a competency-based textbook for community health worker education well informed by seasoned CHWs themselves as well as expert contributors. Donald E. Proulx, CHW National Education Collaborative, University of Arizona |
| client centered case management: CMSA Core Curriculum for Case Management Hussein M. Tahan, Teresa M. Treiger, 2016-07-05 The fully updated CMSA Core Curriculum for Case Management, 3rd edition, is the definitive roadmap to an informed, effective, collaborative case management practice. This comprehensive, expertly-written guide provides those directly or indirectly involved in case management with information about best practices, descriptions of key terms, essential skills, and tools that fulfill the current Case Management Society of America’s (CMSA) standards and requirements. Addressing the full spectrum of healthcare professional roles and environments, this is both a crucial certification study guide and vital clinical resource for the case management professionals in all specialty areas, from students to veteran case managers. This unique resource provides the core knowledge needed for safe, cost-effective case management with the following features ... NEW text boxes highlighting key information and vital practices in each chapter NEW and updated Standards of Practice implications in each chapter NEW and updated content on transitions of care, community-based care, care coordination, Value-Based Purchasing, ethics and social media, the impacts of health care reform, and digital technology NEW and updated content on accreditation in case management NEW chapter that lists key additional resources, by topic Official publication of the Case Management Society of America, connecting CMSA core curriculum to current CMSA Standards of Practice Easy-to-grasp, detailed topical outline format for quick scan of topics Complete, updated core knowledge required of case managers, with expert descriptions and direction on areas including: Case management roles, functions, tools, and processes Plans, clinical pathways, and use of technology Transitional planning Utilization management and resource management Leadership skills and concepts Quality and outcomes management; legal and ethical issues Education, training, and certification Health care insurance, benefits, and reimbursement systems Practice settings and throughput Interdisciplinary teams’ needs in: hospitals, community clinics, private practice, acute care, home care, long-term care and rehab settings, palliative care, and hospice settings Up-to-date guidance on case management specialty practices, including: nursing, life care planning, workers’ compensation, disability management, care of the elderly, behavioral health, transitions of care, subacute and long-term care, utilization review/management, primary care and medical/health home, and more Essential content for academic reference, training, certification study, case management models design, performance or program evaluation |
| client centered case management: Case Management Suzanne K. Powell, 2000 The Second Edition of this comprehensive how to text has been completely revised and updated. This text outlines the basics of case management and illustrates some of the pitfalls encountered in the field of case management. The book provides information on the new Case Management Standards, supplies standard definitions and guidelines of case management for the practicing case manager, and presents information on caring for clients in a wide variety of health care settings. New to this edition--chapters focusing on Quality Reviews and Risk Management with a strong emphasis on Continuous Quality Improvement (CQI), ethical and legal issues, and various case studies. |
| client centered case management: Through the Patient's Eyes Margaret Gerteis, Susan Edgman-Levitan, Jennifer Daley, Thomas L. Delbanco, 2002-05-03 Sponsored by the Picker/Commonwealth Program for Patient-Centered Care In this comprehensive, research-based look at the experiences and needs of patients, the authors explore models of care that can make hospitalization more humane. Through the Patient's Eyes provides insights into why some hospitals are more patient-centered than others; how physicians can become more involved in patient-centered quality efforts; and how patient-centered quality can be integrated into health care policy, standards, and regulations. The authors show how, by bringing the patient's perspective to the design and delivery of health services, providers can improve their ability to meet patient's needs and enhance the quality of care. |
| client centered case management: Developments in Aging United States. Congress. Senate. Special Committee on Aging, 1984 |
| client centered case management: Occupational Therapy Essentials for Clinical Competence Karen Sladyk, Karen Jacobs, Nancy MacRae, 2010 This text begins by linking the ACOTE Accreditation Standards with current practice in chapters for students and educators, and sets the stage with two foundational concepts vital to the study of occupation: flow and culture. It presents a summary of interconnected constructs that define and direct occupational therapy practice. Inside are included: Basic tenets of occupational therapy; Occupational therapy theoretical perspectives; Screening, evaluation, and referral; Formulation and implementation of an intervention plan; Context of service delivery; Context of delivery service; Management of occupational therapy services; Professional ethics, values, and responsibilities; Culture and its role in occupational choice and performance. It also includes student activities at the end of each chapter, as well as on-line material that consists of multiple choice questions, chapter objectives, teacher activities, and PowerPoint slides. Some additional features Include: Examples as viewed and analyzed from multiple perspectives; Evidence-based practice reviews that provide a starting point to have each topic explored in depth; Evaluation of the mastery of application and self-assessment exercises; Integration throughout the text of Occupational Therapy Practice Framework: Domain and Process, Second Edition. The text overall incorporates adult learning theory as its basis to assist in establishing cognitive interest, using the organization format of grouping concepts together to reinforce and facilitate learning. |
| client centered case management: Leadership and Nursing Care Management Jean Nagelkerk, 2005-11-01 This Study Guide corresponds to the new 3rd edition of Huber: Leadership and Nursing Care Management. Chapter summariesLearning Tools, such as individual and group activities and case studiesLearning ResourcesDiscussion questions (short answer)Study questions (true/false, multiple-choice, matching)Supplemental ReadingsAnswers to Chapter Study Questions This Study Guide corresponds to the new 3rd edition of Huber: Leadership and Nursing Care Management. |
| client centered case management: Encyclopedia of Health Services Research Ross M. Mullner, 2009-05-20 Within two volumes, more than 400 signed entries and their associated bibliographies and recommended readings authoritatively cover issues in both the historical and contemporary context of health services research. |
| client centered case management: A Case Manager’s Study Guide Nancy E. Skinner, Stefany H. Almaden, 2018-03-20 A Case Manager's Study Guide: Preparing for Certification, Fifth Edition is an essential study guide for case managers preparing to take the Certified Case Manager (CCM) exam offered by the Commission for Case Manager Certification (CCMC). Based on the five knowledge domains and eight essential activities from the CCMC, it contains hundreds of questions and answers with comprehensive rationales. Completely updated and revised, the Fifth Edition reflects the latest CCM exam blueprint. |
| client centered case management: Progress and Issues in Case Management Rebecca Sager Ashery, 1992 |
| client centered case management: Social Work Case Management Michael J. Holosko, 2017-01-30 Written by a social worker for social workers! This innovative book equips readers with the knowledge and skills they need to be effective case management practitioners in a variety of health and human service organizations. A must-read for students and professionals in social work, this important work introduces a unique Task-Centered Case Management Model built around the unifying principles of the profession—person-in-environment, strengths-based work, and ecological perspective. Over twenty case studies by case managers and professionals offer innovative practice insights, illustrating the practice roles and responsibilities of today′s case managers and the realities of conducting case management in today’s growing, exciting, and challenging field. |
| client centered case management: Foundations for Population Health in Community/Public Health Nursing - E-Book Marcia Stanhope, Jeanette Lancaster, 2017-09-20 Get the essential information you need to know about population health and community health nursing! Foundations for Population Health in Community/Public Health Nursing, 5th Edition includes concise, focused coverage of community health nursing — from nursing roles and care settings to vulnerable population groups. The book uses a practical, community-oriented approach and places an emphasis on health promotion and disease prevention. Practical application of concepts is highlighted throughout the text in case studies, critical thinking activities, QSEN competencies, and Healthy People 2020 objectives. - QSEN boxes illustrate how quality and safety goals, competencies, objectives, knowledge, skills, and attitudes can be applied in nursing practice in the community. - Healthy People 2020 objectives in every chapter address the health priorities and emerging health issues expected in the next decade. - Genomics coverage provides a history of genetics and genomics and how they impact public/community health nursing care. - Focus on health promotion throughout the text emphasizes initiatives, strategies, and interventions that promote the health of the community. - Clinical Application scenarios present practice situations with questions and answers to help you apply chapter concepts to practice in the community. - Evidence-Based Practice boxes highlight current research findings, their application to practice, and how community/public health nurses can apply the study results. - Levels of Prevention boxes identify specific nursing interventions at the primary, secondary, and tertiary levels, to reinforce the concept of prevention as it pertains to community and public health care. - Feature box on Linking Content to Practice highlights how chapter content is applied in the role of public/community health nursing. - NEW! Coverage of health care reform includes discussions of the impact of The Patient Protection and Affordable Care Act of 2010 (ACA) on public health nursing and the potential implications of its repeal. - NEW! Check Your Practice boxes feature scenarios and discussion questions to promote active learning. |
| client centered case management: Comprehensive Case Management for Substance Abuse Treatment - TIP 27 U.S. Department of Health and Human Services, 2019-11-23 Case management has been variously classified as a skill group, a core function, service coordination, or a network of friendly neighbors. Although it defies precise definition, case management generally can be described as a coordinated approach to the delivery of health, substance abuse, mental health, and social services, linking clients with appropriate services to address specific needs and achieve stated goals. The Consensus Panel that developed this TIP believes that case management lends itself to the treatment of substance abuse, particularly for clients with other disorders and conditions who require multiple services over extended periods of time and who face difficulty in gaining access to those services. This document details the factors that programs should consider as they decide to implement case management or modify their current case management activities. This summary is excerpted from the main text, in which references to the research appear. |
| client centered case management: The Handbook of Child and Adolescent Systems of Care Andres J. Pumariega, Nancy C. Winters, 2003-02-17 The Handbook of Child and Adolescent Systems of Care is a groundbreaking volume that presents the latest thinking in the field of child and adolescent psychiatry written by a stellar panel of child and adolescent psychiatrists. The Handbook shows that the best way to help at-risk children is not in isolated doctor and patient treatment rooms but with community-based systems of care (SOC) that incorporate an interagency integration of services based on a client-centered and family empowering orientation. This important resource offers psychiatrists, psychologists, social workers, counselors, pediatricians, nurses, educators, lawyers and judges, politicians, child advocates, parents, and families a guide to this dynamic new theory and practice. Comprehensive in scope, The Handbook of Child and Adolescent Systems of Care includes vital information on a wide variety of topics including Developmental and cognitive psychology in systems of care (SOCs) Social sciences, neurobiology, and prevention in SOC The best way to use psychopharmacology Family- and community-based interventions Culturally diverse populations Youth in juvenile justice and child welfare, school-based services Partnerships among parents, consumers, and clinicians |
| client centered case management: Foundations of Nursing in the Community - E-Book Marcia Stanhope, Jeanette Lancaster, 2013-10-15 With concise, focused coverage of community health nursing, Foundations of Nursing in the Community: Community-Oriented Practice, 4th Edition provides essential information for community practice — from nursing roles and care settings to vulnerable population groups. The book uses a practical, community-oriented approach and places an emphasis on health promotion and disease prevention. Practical application of concepts is highlighted throughout the text in case studies, critical thinking activities, QSEN competencies, and Healthy People 2020 objectives. Evidence-Based Practice boxes highlight current research findings, their application to practice, and how community/public health nurses can apply the study results. Levels of Prevention boxes identify specific nursing interventions at the primary, secondary, and tertiary levels, to reinforce the concept of prevention as it pertains to community and public health care. Focus on health promotion throughout the text emphasizes initiatives, strategies, and interventions that promote the health of the community. Clinical Application scenarios offer realistic situations with questions and answers to help you apply chapter concepts to practice in the community. Case Studies provide client scenarios within the community/public health setting to help you develop assessment and critical thinking skills. What Would You Do? boxes present problem-solving challenges that encourage both independent and collaborative thinking required in community settings. How To boxes offer specific instructions on nursing interventions. NEW! QSEN boxes illustrate how quality and safety goals, competencies, objectives, knowledge, skills, and attitudes can be applied in nursing practice in the community. NEW! Feature box on Linking Content to Practice highlights how chapter content is applied in the role of public/community health nursing. NEW! Healthy People 2020 objectives in every chapter address the health priorities and emerging health issues expected in the next decade. |
| client centered case management: The Professional Practice of Rehabilitation Counseling Dennis R. Maki, PhD, CRC, NCC, 2011-07-28 Based on the Handbook of Rehabilitation Counseling (Rigger/Maki 2004), this new volume has been completely revised and updated to accommodate the overarching changes that have recently occurred in the field. It reflects the new, accepted definition of rehabilitation counseling as a specialization within the field of counseling and demonstrates how the knowledge, skills and attitudes of rehabilitation counseling complement those of mental health counseling. The volume now includes an increased emphasis on education in general counseling, and mental health and substance abuse counseling; empirically supported practice; and a focus on the globalization of professional practice in rehabilitation counseling. It has been organized within a new conceptual framework for ease of use, and is based on the authors' ecological model that is a core framework for the book and the field itself. Key Features: Places rehabilitation counseling firmly within the profession of counseling Imparts the essence of the transformative rehabilitation practice Compatible with both CORE and CACREP standards for basic professional identity content Authored by nationally recognized experts in specialized topics who are acknowledge leaders in their field Designed for the practical use of students and instructors of introductory courses, as well as practicing professionals New to This Edition: Learning objectives for each chapter Content review and discussion questions for each chapter to enhance active learning PowerPoint presentations for instructors' use Model syllabus for an introduction to rehabilitation counseling course for instructors Exhaustive in scope, The Professional Practice of Rehabilitation Counseling will provide the expertise necessary for new graduates and practicing professionals who need to gain licensure and employment opportunities. |
Best Practices for Person-Centred Case Management
Person-centred case management requires a flexible and responsive approach to meet a client’s needs and changing circumstances at the system, organisational, professional and individual …
Mediation, Motivational Interviewing, and Coaching - NCHV
What is client-centered case management? Why is client-centered case management important and why does it work? Conflict Resolution is a group of tactics designed to resolve dispute …
Standards of Practice for Case Management - NCESD
These Standards of Practice identify and address important foundational knowledge, skills, and competencies for the professional case manager within a spectrum of case management …
CLIENT-CENTERED HIV CASE MANAGEMENT MANUAL - Fast …
A service guide to the delivery of client-centered support, case management and ‘in-reach’ services for people living with HIV Step One: First contact, immediately aer HIV diagnosis Step …
CASE MANAGEMENT STANDARDS OF CARE - ochealthinfo.com
Case management is a client-centered process. This means respecting the client’s perception of their needs and developing service plans in collaboration with them. This also means …
INTEGRATED CASE MANAGEMENT (ICM) WRAPAROUND …
ICM/WRAP involves community service providers and individuals/families in a team process that focuses on client centered, strength-based action planning. Who can be part of the ICM/WRAP …
Standards for Medical Case Management - New York State …
Sep 18, 2010 · Medical Case Management is a range of client-centered services that link clients with health care, psychosocial, and other services. The coordination and follow-up of medical …
Case Management, Home-Based Services - LA County …
What is Case Management, Home-Based Services? •Client-centered case management and social work activities provided in the client’s home •Focus on clients who are functionally …
Case Management Putting the Pieces Together - CMSA Chicago
CMSA Standards of Practice for Case Management • Case Management is a collaborative process that assesses, plans, implements, coordinates, monitors, and evaluates the options …
Case Management Best Practices & Ethical Decision Making
Case Management Definitions (Cont.) In pursuit of health equity, priorities include identifying needs, ensuring appropriate access to resources/services, addressing social ... Client-centered …
Florida Department of Health HIV Case Management Guidelines
Medical case management has the goal of improving client health outcomes in support of the HIV care continuum, which is achieved by the provision of a range of client-centered activities. …
Intensive Case Management Team Model of Care Standards …
Integrated case management is a form of case management that meets the needs of clients with problematic or chronic dependent substance use, concurrent disorders and/or mental illness, …
Definition of Case Management Philosophy of Case …
Case management is a collaborative process that assesses, plans, implements, coordinates, monitors, and evaluates the options and services required to meet the client's health and …
Three Key Principles for Effective Case Management
an important principle for social workers and case managers to remember and apply. EBP is a process case managers use to guide and inform the delivery of services, integrating the …
CASE MANAGEMENT, SUPPORTS AND SERVICES - City of …
Shelter providers will provide housing, case management and other support services to clients in a safe and non-judgmental environment, free from harassment, abuse, discrimination and …
CASE MANAGEMENT FOR EFFECTIVE SERVICE DELIVERY
Mar 1, 2018 · Case Management (CM) is a client-centered collaborative process of assessment, planning, facilitation, service coordination, evaluation, support and advocacy for options and …
Case Management - Illinois Department of Human Services
Management-Client Centered Consultation, if you are contacting the courts/teachers after providing services to determine if they are seeing changes within the client and to see how the …
HIV/AIDS Medical Case Management Standards - MCHACP
Jul 14, 2020 · Medical Case Management is the provision of a range of client -centered activities focused on improving health outcomes in support of the HIV care continuum. Activities may be …
Definition of Case Management - ccmcertification.org
Case management facilitates the achievement of client wellness and autonomy through advocacy, assessment, planning, communication, education, resource management, and service facilitation.
Best Practices for Person-Centred Case Management
Person-centred case management requires a flexible and responsive approach to meet a client’s needs and changing circumstances at the system, organisational, professional and individual …
Mediation, Motivational Interviewing, and Coaching - NCHV
What is client-centered case management? Why is client-centered case management important and why does it work? Conflict Resolution is a group of tactics designed to resolve dispute …
Standards of Practice for Case Management - NCESD
These Standards of Practice identify and address important foundational knowledge, skills, and competencies for the professional case manager within a spectrum of case management …
CLIENT-CENTERED HIV CASE MANAGEMENT MANUAL
A service guide to the delivery of client-centered support, case management and ‘in-reach’ services for people living with HIV Step One: First contact, immediately aer HIV diagnosis Step …
FactSheet - John Howard Society of Ontario
Client-centered case management is an approach to client engagement that aims for effective, humane and individualized coordination of, and continuity in, service delivery. Client-centered …
CASE MANAGEMENT STANDARDS OF CARE
Case management is a client-centered process. This means respecting the client’s perception of their needs and developing service plans in collaboration with them. This also means …
INTEGRATED CASE MANAGEMENT (ICM) WRAPAROUND …
ICM/WRAP involves community service providers and individuals/families in a team process that focuses on client centered, strength-based action planning. Who can be part of the …
Standards for Medical Case Management - New York State …
Sep 18, 2010 · Medical Case Management is a range of client-centered services that link clients with health care, psychosocial, and other services. The coordination and follow-up of medical …
Case Management, Home-Based Services - LA County …
What is Case Management, Home-Based Services? •Client-centered case management and social work activities provided in the client’s home •Focus on clients who are functionally …
Case Management Putting the Pieces Together - CMSA …
CMSA Standards of Practice for Case Management • Case Management is a collaborative process that assesses, plans, implements, coordinates, monitors, and evaluates the options …
Case Management Best Practices & Ethical Decision Making
Case Management Definitions (Cont.) In pursuit of health equity, priorities include identifying needs, ensuring appropriate access to resources/services, addressing social ... Client …
Florida Department of Health HIV Case Management …
Medical case management has the goal of improving client health outcomes in support of the HIV care continuum, which is achieved by the provision of a range of client-centered activities. …
Intensive Case Management Team Model of Care Standards …
Integrated case management is a form of case management that meets the needs of clients with problematic or chronic dependent substance use, concurrent disorders and/or mental illness, …
Definition of Case Management Philosophy of Case …
Case management is a collaborative process that assesses, plans, implements, coordinates, monitors, and evaluates the options and services required to meet the client's health and …
Three Key Principles for Effective Case Management
an important principle for social workers and case managers to remember and apply. EBP is a process case managers use to guide and inform the delivery of services, integrating the …
CASE MANAGEMENT, SUPPORTS AND SERVICES - City of …
Shelter providers will provide housing, case management and other support services to clients in a safe and non-judgmental environment, free from harassment, abuse, discrimination and …
CASE MANAGEMENT FOR EFFECTIVE SERVICE DELIVERY
Mar 1, 2018 · Case Management (CM) is a client-centered collaborative process of assessment, planning, facilitation, service coordination, evaluation, support and advocacy for options and …
Case Management - Illinois Department of Human Services
Management-Client Centered Consultation, if you are contacting the courts/teachers after providing services to determine if they are seeing changes within the client and to see how the …
HIV/AIDS Medical Case Management Standards - MCHACP
Jul 14, 2020 · Medical Case Management is the provision of a range of client -centered activities focused on improving health outcomes in support of the HIV care continuum. Activities may be …
Definition of Case Management - ccmcertification.org
Case management facilitates the achievement of client wellness and autonomy through advocacy, assessment, planning, communication, education, resource management, and service facilitation.
