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| books on volunteer management: The Volunteer Management Handbook Tracy D. Connors, 2011-11-01 Completely revised and expanded, the ultimate guide to starting—and keeping—an active and effective volunteer program Drawing on the experience and expertise of recognized authorities on nonprofit organizations, The Volunteer Management Handbook, Second Edition is the only guide you need for establishing and maintaining an active and effective volunteer program. Written by nonprofit leader Tracy Connors, this handy reference offers practical guidance on such essential issues as motivating people to volunteer their time and services, recruitment, and more. Up-to-date and practical, this is the essential guide to managing your nonprofit's most important resource: its volunteers. Now covers volunteer demographics, volunteer program leaders and managers, policy making and implementation, planning and staff analysis, recruiting, interviewing and screening volunteers, orienting and training volunteers, and much more Up-to-date, practical guidance for the major areas of volunteer leadership and management Explores volunteers and the law: liabilities, immunities, and responsibilities Designed to help nonprofit organizations survive and thrive, The Volunteer Management Handbook, Second Edition is an indispensable reference that is unsurpassed in both the breadth and depth of its coverage. |
| books on volunteer management: The Book on Volunteer Management: Organize. Engage. Motivate. Eric Burger, 2018-09-08 Is your organization getting the most from its volunteers? Volunteers are an essential part of many nonprofits' day-to-day operations. Yet, a large number of organizations continue to struggle with engaging, managing, and retaining volunteers. Today's successful nonprofits are changing the face of volunteerism by adopting modern best practices, tools, and technologies to evolve management strategies that keep up with developing trends. This book will help you: |
| books on volunteer management: Essential Volunteer Management Stephen McCurley, Rick Lynch, 1989 |
| books on volunteer management: Volunteer Management Steve McCurley, Stephen McCurley, Richard Lynch, 1996 A manual of the volunteer management process. |
| books on volunteer management: Volunteer Management Jaclyn S. Piatak, Jessica E. Sowa, 2024-11-11 Volunteers play a critical role in serving communities and delivering public services. Volunteers serve across many areas — in schools, human service organizations, emergency services, and more. By providing services to those in need, volunteers expand the capacity of organizations and can devote extra time to the populations they serve. While research on volunteering has shifted from a focus on recruitment and motivation to management and retention, the focus is largely on universal, one-size-fits-all prescriptions. Volunteer management only recently moved to a contingency perspective focused on organizational needs. However, volunteer management should adapt to meet the needs of organizations and volunteers. Taking a strategic approach, this book provides an overview of volunteer management from planning and recruitment to engagement and evaluation, considering both organizational and volunteer needs and capacity. We develop a strategic volunteer management approach for volunteering to benefit not only the organizations and communities served, but also volunteers and society more broadly. This book advances research on volunteer management by combining the organizational and volunteer perspectives, provides a guide for volunteer administrators and coordinators, and serves well as a text for courses in volunteer management, nonprofit management, and human resource management. |
| books on volunteer management: The Complete Volunteer Management Handbook Stephen McCurley, Rick Lynch, Rob Jackson, 2012 Fully revised and updated, The Complete Volunteer Management Handbook has been the leading resource on volunteering since it was first published in 1994. Extremely familiar in volunteering circles by its original title, Essential Volunteer Management, the remit of this renamed edition is has been broadened and extended with the addition of a third author - UK volunteering expert and consultant Rob Jackson. |
| books on volunteer management: Essential Volunteer Management Steve McCurley, Rick Lynch, 1998 This handbook covers an introduction to volunteer management, planning for a volunteer programme, creating motivating volunteer jobs, recruitment, screening and interviewing, orientation and training, supervision, and volunteer and staff relations. |
| books on volunteer management: Challenges in Volunteer Management Matthew Liao-Troth, 2008-09-01 Volunteer management has many challenges, not the least of which is how we study it and view it. Academics examine it from a variety of disciplines and practitioners experience it in a variety of contexts. However both approaches have limitations. In academia we go to public administration schools to learn about public and nonprofit management, to business schools to apply the principles of private enterprise to nonprofit management, to sociology departments to study the phenomena of volunteerism, to psychology departments to understand the motives of volunteers, and economics departments to examine the value or economic worth of volunteerism. The liability of the academic approach is the segmentation of study and research into departmental areas. The study of volunteers and volunteerism needs to cross all of these organizational and discipline boundaries to be fully appreciated and understood as a field of interest. In contrast, practitioners view volunteer management from their own unique experiences. They try to gauge success in volunteer management based on what they have encountered in particular organizations, towns, cultures, and countries in which they work. As important as these insights are, they are difficult to generalize beyond local settings. Just because an individual has been successful in working with volunteers, it does not mean that the lessons learned in one situation can be translated to others under all conditions. The target audience for this volume is anyone who manages volunteers. The goal of the volume is to demonstrate the breadth of thought on volunteer management, both across disciplines and a wide range of settings in which volunteers work. |
| books on volunteer management: Essential Volunteer Management Stephen McCurley, Rick Lynch, 1994-01-01 |
| books on volunteer management: Volunteer Engagement 2.0 Robert J. Rosenthal, 2015-05-26 VolunteerMatch taps expert knowledge from today's volunteerism professionals to help nonprofits take a more inventive approach to volunteer engagement Volunteer Engagement 2.0: Ideas and Insights Changing the World shows you many of the innovative approaches to engaging volunteers that are reshaping nonprofits, volunteer programs, and communities around the world — and how you can bring these changes to your own organization. Curated and edited by VolunteerMatch, the Web's most popular volunteer engagement network, these transformative strategies and practices are already being used by innovative nonprofit, government, and business sector leaders in volunteering — and they represent many of the future trends in volunteerism. This insightful collection contains actionable advice on strengthening volunteering at your organization as well as broader explorations on the nature of opening organizations to volunteers to show you how to create a new volunteerism model that supports your organization's mission and programs. Among other things, you'll learn how to attract millennials and baby boomers to your cause, the best ways to partner with corporate and pro bono volunteer programs, why micro volunteering may be the future of online giving, what's new in national service, why your supporters are a largely untapped goldmine of fundraising success, and what trends will drive volunteering in the future. For more than 15 years VolunteerMatch has had unprecedented access to leading innovators in the nonprofit, government, and corporate sectors. In this book, you'll share that access as you explore the ideas, strategies, and insights that will boost volunteer engagement today and in the future. Learn what trends and ideas are reshaping volunteer engagement today Reconsider your volunteer model to reflect your organization's mission Find out what the leading thinkers predict will drive volunteering in the future Optimize volunteer recruitment, screening, orientation, and training Understand and cater to the motivations of your volunteers The world of volunteering is changing and there has never been a better moment to engage the time and talent of those who support your cause. How will your nonprofit grow and thrive with the help of volunteers? Volunteer Engagement 2.0: Ideas and Insights Changing the World provides the innovation and inspiration, you just need to supply the action. |
| books on volunteer management: The Complete Idiot's Guide to Recruiting and Managing Volunteers John L. Lipp, 2009-10-06 Advice on the unique challenges of managing a volunteer workforce Volunteers provide vital services to millions of people each year. However, because of their work's special nature, they're one of the most challenging work forces to manage and retain. Lipp has managed these workers for over 20 years and shares his experience in recruiting, balancing paid and volunteer staff, creating schedules that work, addressing the transient nature of volunteers, motivation, and retention. • Expert author in the field • There is a growing need for volunteer workers as budgets are cut • Most current book on the subject • Clear, jargon-free text full of anecdotes and step-by-step advice |
| books on volunteer management: The LAST Virtual Volunteering Guidebook Jayne Cravens, Susan J. Ellis, 2014-01-15 What is virtual volunteering? It’s work done by volunteers online, via computers, smartphones or other hand-held devices, and often from afar. More and more organizations around the world are engaging people who want to contribute their skills via the Internet. The service may be done virtually, but the volunteers are real! In The LAST Virtual Volunteering Guidebook, international volunteerism consultants Jayne Cravens and Susan J. Ellis emphasize that online service should be integrated into an organization’s overall strategy for involving volunteers. They maintain that the basic principles of volunteer management should apply equally to volunteers working online or onsite. Whether you’re tech-savvy or still a newbie in cyberspace, this book will show you how to lead online volunteers successfully by: -Overcoming resistance to online volunteer service and the myths surrounding it; -Designing virtual volunteering assignments, from micro-volunteering to long-term projects, from Web research to working directly with clients via the Internet; -Adding a virtual component to any volunteer’s service; -Interviewing and screening online volunteers; -Managing risk and protecting confidentiality in online interactions; -Creating online communities for volunteers; -Offering orientation and training via Internet tools; -Recruiting new volunteers successfully through the Web and social media; and -Assuring accessibility and diversity among online volunteers. Cravens and Ellis fervently believe that future volunteer management practitioners will automatically incorporate online service into community engagement, making this book the last virtual volunteering guidebook that anyone has to write! |
| books on volunteer management: Recruiting and Managing Volunteers in Museums Kristy Van Hoven, Loni Wellman, 2016-01-07 We are in the middle of a museum paradigm shift and a new type of museum volunteer is emerging from the community. Non-profit volunteers are looking for unique and satisfying ways to engage in their communities and museums are primed to offer just the experiences these volunteers are looking for. Here’s a practical exploration of the differences between the “then” and “now” volunteers and solid advice on volunteer recruitment, communication, and retention strategies. Kristy Van Hoven and Loni Wellman will help you answer the questions: What are new volunteers looking for? What is their motivation? How can you spot the hidden gems in your local community? How can you develop a successful relationship with potential volunteers? How do you keep the museum volunteer motivated and happy? What can teens, adults and retiring professionals bring to your organization? How can your museum support a robust and active volunteer program? How do you reward volunteers and keep them for the long term? and, most importantly, How can you meet volunteer’s needs and still benefit from their work? The Guide highlights successful projects, incentives, and general museum culture which support volunteer activities and includes examples of Volunteer Job Descriptions, Calls for Volunteers, Evaluation forms, as well as volunteer project outlines. Written in a light hearted spirit, Recruiting and Managing Volunteers in Museums: A Handbook to Volunteer Management will engage and inform any professional tasked with developing and managing a volunteer program at their institution. Museums offer an amazing array of volunteer opportunities that help create a greater sense of belonging and purpose for the volunteer. With a growing number of retiring professionals and students looking for professional experiences, now is the time to embark on developing a volunteer program that will thrive in the years to come. |
| books on volunteer management: Forces for Good Leslie R. Crutchfield, Heather McLeod Grant, 2012-05-01 An updated edition of a groundbreaking book on best practices for nonprofits What makes great nonprofits great? In the original book, authors Crutchfield and McLeod Grant employed a rigorous research methodology derived from for-profit books like Built to Last. They studied 12 nonprofits that have achieved extraordinary levels of impact—from Habitat for Humanity to the Heritage Foundation—and distilled six counterintuitive practices that these organizations use to change the world. Features a new introduction that explores the new context in which nonprofits operate and the consequences for these organizations Includes a new chapter on applying the Six Practices to small, local nonprofits, including some examples of these organizations Contains an update on the 12 organizations featured in the original book—how they have fared, what they've learned, and where they are now in their growth trajectory This book has lessons for all readers interested in creating significant social change, including nonprofit managers, donors, and volunteers. |
| books on volunteer management: The (Help!) I Don't-have-enough-time Guide to Volunteer Management Katherine Noyes Campbell, Susan J. Ellis, 1995 Shows how to organize and build a volunteer management team and effectively accomplish the goals of a volunteer program. |
| books on volunteer management: Measuring the Impact of Volunteers Christine Burych, Alison Caird, Joanne Fine Schwebel, Michael Fliess, Heather Hardie, 2016-02-02 Measuring the Impact of Volunteers: A Balanced and Strategic Approach focuses on the long-accepted principle that simply counting “heads” and hours served does NOT give a full picture of the value of volunteer engagement in an organization. The authors adapt the concepts of the “balanced scorecard” performance measurement tool (developed by Kaplan and Norton in the 1990s) to the needs and challenges of volunteer resources management, creating a unique Volunteer Resources Balanced Scorecard (VRBSc). What results is a method for evaluating and planning a volunteer engagement strategy that aligns with the priorities and goals of the organization and the needs of its clients. As a planning tool, the VRBSc helps leaders of volunteers ensure that volunteer service is in sync with the overall goals of the organization. As an evaluation tool, the VRBSc allows decision makers to take an honest look at all aspects of volunteer involvement, balancing four different perspectives that, together, lead to success. Directors of volunteer resources can assess where volunteers are having the most impact and what they should be doing next. As a reporting tool, the VRBSc shows progress and achievements to stakeholders in concrete ways that are meaningful to them. Using illustrations, worksheets, and a comprehensive appendix including survey tools, this book takes readers step by step through the process of creating and using their own VRBSc. Readers will: • See how traditional measurement tools for volunteer engagement do not effectively demonstrate the value and extent of volunteer service • Follow the evolution of the balanced scorecard concept from businesses, to nonprofits, and now to volunteer resources • Develop their own Volunteer Resources Balanced Scorecard • Write meaningful reports that spark action from organization leaders |
| books on volunteer management: Volunteer Management for Non-Profit Organizations Bryan Yeager, 2017-05-03 Volunteering time to benefit others is one of life's greatest rewards. With the help of a small but incredible team, we recruited and managed volunteers who helped in over sixty events that were filled to capacity in some of the largest football stadiums and arenas in North America. One of these events was held in Washington D.C., and it had over one million men in attendance. To successfully conduct these events literally required tens of thousands of volunteers. Through the years, our team learned the right ways and sometimes painfully, the wrong ways of recruiting and managing volunteers. This book explores the key elements of managing volunteers, not only for events but also for the everyday volunteer assignments within non-profit organizations and condenses practical volunteer management principles into this 100-page book. |
| books on volunteer management: The (Help!) I-Don't-Have-Enough-Time Guide to Volunteer Management Katherine Noyes Campbell, Susan J. Ellis, 2004 Shows how to organize and build a volunteer management team and effectively accomplish the goals of a volunteer program. |
| books on volunteer management: The Volunteer Management Handbook Tracy D. Connors, 1995-11-16 Basic management practices, including recruiting, training, and integrating volunteers into the general organizational structure, are described by experienced professionals in the nonprofit sector. |
| books on volunteer management: COMPLETE VOLUNTEER MANAGEMENT HANDBOOK. ROB. LOCKE JACKSON (MIKE. HOGG, DR EDDY.), 2019 |
| books on volunteer management: Volunteer Administration Keith E. Seel, 2013 |
| books on volunteer management: The Routledge Handbook of Volunteering in Events, Sport and Tourism Kirsten Holmes, Leonie Lockstone-Binney, Karen A. Smith, Richard Shipway, 2021-11-29 This timely handbook examines the most contemporary, controversial and cutting-edge issues related to the involvement of volunteers in the fields of events, sport and tourism. Split into thematic sections, the primary areas covered include: key disciplinary approaches to understanding volunteerism, international contexts, managing volunteers, the impacts and legacies of volunteering and future trends in these sectors including online and digital volunteering. Commonalities and differences of volunteering in these sectors are drawn out throughout the volume. A diverse range of case studies are examined including the 2007 UEFA Under 21 Championship hosted by Poland, the development of the Appalachian National Scenic Trail, the Vancouver, London and Pyeong Chang Olympic Games, Belgium’s National Day in 2019, the Puffing Billy railway in Australia, as well as many other examples looking at destination services organizations, museums, grassroots associations, corporate events, community events and visitor attractions. Drawing on the academic and practical expertise of over 50 authors from across the globe, the handbook provides an invaluable resource for all those with an interest in volunteering in these sectors, encouraging dialogue across disciplinary boundaries and areas of study in order to advance volunteering research and practice in the fields of events, sport and tourism. |
| books on volunteer management: The Nonprofit Human Resource Management Handbook Jessica Word, Jessica Sowa, 2017-06-26 Cover -- Title Page -- Copyright Page -- Table of Contents -- List of Figures -- List of Tables -- Notes on Contributors -- Acknowledgments -- 1 Introduction -- PART I Working in the Sector -- 2 Theories of the Nonprofit Sector -- 3 Trends in Nonprofit Employment -- 4 Legal Aspects of Nonprofit Employment -- PART II Building an HRM Infrastructure in a Nonprofit Organization -- 5 Strategic Human Resource Management -- 6 Recruitment and Selection for Nonprofit Organizations -- 7 Succession Planning and Management in Nonprofit Organizations -- 8 Talent Management -- 9 Compensation Practices in Nonprofit Organizations: Examining Practices Adopted by High Performing Nonprofits -- 10 Labor Relations in Nonprofit Organizations -- 11 Engagement, Satisfaction, and Nonprofit Organizations -- 12 Volunteer Management: It All Depends -- 13 Training and Development in Nonprofit Organizations -- 14 Making Nonprofits More Effective: Performance Management and Performance Appraisals -- PART III Emergent Challenges in Nonprofit Human Resource Management -- 15 Interchangeability of Labor: Managing a Mixed Paid and Volunteer Workforce -- 16 Managing Human Resources in International NGOs -- 17 Managing Generational Differences in Nonprofit Organizations -- 18 Diversity and Diversity Management in Nonprofit Organizations -- 19 Technology and Human Resource Management in Nonprofit Organizations -- 20 Conclusion: Toward a Research Agenda for Nonprofit Human Resource Management -- Index |
| books on volunteer management: Managing Volunteers in Tourism Kirsten Holmes, Karen Smith, 2012-05-16 Recent years have seen an explosion in research on tourism volunteering. Volunteers are an essential part of tourism, whether they are volunteering in their local museum, at a sporting mega-event, as an airport ambassador, or travelling the global as a volunteer tourist. Managing Volunteers in Tourism reviews the latest research to highlight the key management issues and relate them to the tourism volunteering context. It includes previously under-researched forms of tourism volunteering such as meet-and-greeters, surf life-savers, conservation, festival, and information centre volunteers and volunTourists. The book develops through three distinct sections, the first of which begins by introducing the concept of volunteering and considering the variety of volunteer forms and settings within tourism. The next part picks up the organisational approach and examines volunteer program design and planning, volunteer motivation, recruitment and selection, training and development, reward and retention, and diversity management. The final part consists of ten case studies from leading international researchers and practitioners identifying best practice and key management challenges. Real-life examples and case studies throughout this book provide an in-depth examination of the challenges facing those managing tourism volunteers, making this book indispensible for current and future managers in the tourism industry. |
| books on volunteer management: The Palgrave Handbook of Volunteering, Civic Participation, and Nonprofit Associations David Horton Smith, Robert A. Stebbins, Jurgen Grotz, 2017-01-18 Written by over 200 leading experts from over seventy countries, this handbook provides a comprehensive, state-of-the-art overview of the latest theory and research on volunteering, civic participation and nonprofit membership associations. The first handbook on the subject to be truly multinational and interdisciplinary in its authorship, it represents a major milestone for the discipline. Each chapter follows a rigorous theoretical structure examining definitions, historical background, key analytical issues, usable knowledge, and future trends and required research. The nine parts of the handbook cover the historical and conceptual background of the discipline; special types of volunteering; the major activity areas of volunteering and associations; influences on volunteering and association participation; the internal structures of associations; the internal processes of associations; the external environments of associations; the scope and impacts of volunteering and associations; and conclusions and future prospects. This handbook provides an essential reference work for third-sector research and practice, including a valuable glossary of terms defining over eighty key concepts. Sponsored by the International Council of Voluntarism, Civil Society, and Social Economy Researcher Associations (ICSERA; www.icsera.org), it will appeal to scholars, policymakers and practitioners, and helps to define the emergent academic discipline of voluntaristics. |
| books on volunteer management: No Surprises Melanie L. Herman, Peggy M. Jackson, Barbara B. Oliver, 2006 |
| books on volunteer management: Herding Cats John A. Feudo, 2014-05 |
| books on volunteer management: Sports Volunteers Around the Globe Kirstin Hallmann, Sheranne Fairley, 2019-01-30 This book provides an overview of perspectives and approaches to the cultural meaning of sport volunteering in different countries. The main objective is to reflect on the diversity of meanings with regard to volunteering in different cultures and societies. Additionally, this book will shed light on volunteering practices and the impact of volunteering from both an economic and a sociological perspective. The book begins with an introductory section that gives an overview of the rationale of the text and the diversity of sport volunteers in general. From there, the book's 25 chapters each discuss a specific country case study provided by researchers from the respective country. These studies provide a comprehensive overview of volunteering in each country, such as motivations of volunteers, satisfaction of volunteers, their perceived cost and benefits, and many other areas related to the overall study. By having twenty-five different countries represented and a native of each country authoring the respective chapters, this book serves as a comprehensive and diverse review of sports volunteering around the world and can be incorporated into courses in economics - particularly those dealing with sports economics - and can also be used as a reference for volunteer organizations and sports economists worldwide. |
| books on volunteer management: The New Breed Jonathan Ray McKee, Thomas W. McKee, Group Youth Ministry Resources, 2012 Across the country, volunteer ranks continue to grow, but people are volunteering differently. They're working online, seeking flexible schedules, and pursuing a role in defining how projects should be completed. They want to feel a sense of responsibility for your organization's overall mission. Put simply, these volunteers don't want to simply make a contribution; they want to make a difference! Help to recruit, manage, and lead the new breed of volunteers. Authors guide you to a clearer understanding of what today's volunteers look like, how they want to get involved, and how you can most effectively attract, train, and unleash them within your organization. |
| books on volunteer management: Volunteer Management , 2000 The Read It Write It Australasia series presents carefully scaffolded texts for adult English language learners. The texts and accompanying activities introduce and practise literacy skills needed both for general language purposes and for success on an academic pathway, including examinations such IELTS in the future. |
| books on volunteer management: The Jossey-Bass Handbook of Nonprofit Leadership and Management David O. Renz, 2016-08-15 The go-to nonprofit handbook, updated and expanded for today's leader The Jossey-Bass Handbook of Nonprofit Leadership and Management is the bestselling professional reference and leading text on the functions, processes, and strategies that are integral to the effective leadership and management of nonprofit and nongovernmental organizations. Now in its fourth edition, this handbook presents the most current research, theory, and practice in the field of nonprofit leadership and management. This practical, relevant guide is invaluable to the effective practice of nonprofit leadership and management, with expanded attention to accountability, transparency, and organizational effectiveness. It also extensively covers the practice of social entrepreneurship, presented via an integrative perspective that helps the reader make practical sense of how to bring it all together. Nonprofit organizations present unique opportunities and challenges for meeting the needs of societies and their communities, yet nonprofit management is more complex and challenging than ever. This Handbook provides a framework to help you lead and manage efficiently and effectively in this new environment. Building on solid current scholarship, the handbook provides candid, practical guidance from nationally-recognized leaders who share their insights on: The relationship between board performance and organizational effectiveness Managing internal and external stakeholder relationships Financial viability and sustainability and how to enhance both for the long term Strategies to successfully attract, retain, and mobilize the very best of staff and volunteers The fourth edition of the handbook also includes content relevant to associations and membership organizations. The content of the handbook is supplemented and enriched by an extensive set of online supplements and tools, including reading lists, web references, checklists, PowerPoint slides, discussion guides, and sample exams. Running your nonprofit or nongovernmental organization effectively in today's complex and challenging environment demands more knowledge and skill than ever, deployed in a thoughtful and pragmatic way. Grounded in the most useful modern scholarship and theory, and explained from the perspective of effective practice, The Jossey-Bass Handbook of Nonprofit Leadership and Management is a pivotal resource for successful nonprofit leaders in these turbulent times. |
| books on volunteer management: Volunteer Management 101 Allen Madding, Dan King, 2018-08-10 An employee needs the paycheck to pay the rent, the mortgage, the car payment, student debt, the credit car bill, the utilities, and a host of other bills. Volunteers, on the other hand are not motivated by a paycheck to stick it out when the manger is chewing someone out or things get uncomfortable. The volunteer is simply motivated by making a difference and being a part of the organization. Their commitment hinges on how vested they are with the vision and purpose of the organization. When it gets to be too much of a hassle to serve, when they begin to feel unappreciated, when they feel the commitment is too demanding, they will walk away - usually without any warning or explanation. With several decades of experience between them, Madding and King share insights on how to manage these valuable resources in your organization. |
| books on volunteer management: Best of All Linda L. Graff, 2005 |
| books on volunteer management: The Values of Volunteering Paul Dekker, Loek Halman, 2003-07-31 This book examines volunteering in detail from a civil society perspective, using empirical data garnered from various sources for countries all over the globe. The contributions deal with a broad spectrum of questions, ranging from the diversity, social and cultural determinants and organizational settings of volunteering, to its possible individual, social, and political effects. |
| books on volunteer management: From the Top Down Susan J. Ellis, 2010 The only book that addresses the senior decision-maker's role in developing a strategy and resources for high-quality volunteer engagement. It explains fundamental subjects that must be considered at the top executive level, including developing a vision for volunteer involvement, creating policies and setting expectations, budgeting and finding funds to support volunteers, hiring the best staff leader, assessing the impact of volunteer contributions, and dealing with legal, risk management, and insurance issues. The new 2010 edition includes information on managing volunteer involvement during an economic downturn, dealing with resistance by middle managers, the evolving vocabulary of volunteerism, new types of volunteering such as online service and voluntourism, the difference between a wage equivalency calculation and the true value of volunteers to an organization, and much more. |
| books on volunteer management: Leadership and Management of Volunteer Programs James C. Fisher, Kathleen M. Cole, 1993-05-07 Describes the knowledge, skills, and abilities required of professional managers to effectively involve volunteers in the work of organizations. Offers thorough guidance on how to perform key tasks such as staffing, recruitment, motivation, program evaluation, and managing relationships between paid staff and volunteers. |
| books on volunteer management: From the Top Down Susan J. Ellis, 1996 A best seller since the first edition was published in 1986, this is the first and only book that addresses the top decision-maker's role in a volunteer program. It clearly illuminates the issues necessary to facilitate volunteer program success, including an overall vision, policy questions, budgeting, staffing, employee/volunteer relations, the role of the board of directors, and assessing the impact of volunteer contributions. This new, fully-revised edition is packed with updated information regarding legal, risk management, and insurance changes; new regulations on accounting practices covering donated time; the growing trend of mergers; and the new categories of stipended and mandated community service participants. |
| books on volunteer management: From the Top Down, UK Edition Susan J. Ellis, Rob Jackson, 2015-11-16 |
| books on volunteer management: Practical Project Management for Agile Nonprofits Karen R.J. White, 2013-06-24 Practical Project Management for Agile Nonprofits introduces nonprofit managers to the basic concepts of project management and provides dozens of templates to help you quickly implement practices to effectively manage your limited resources, financial and volunteer. The book emphasizes using appropriate project management practices, those that are not burdensome but rather agile in their approach. In keeping with this theme, the book explores how you can use social media to assist in the management of time-sensitive projects. You will learn how to apply just enough project management to: Be an active leader and a superior project manager; Respond with agility to change and the unexpected; Focus efforts on what truly matters; Recruit and engage a new generation of volunteers; Build a framework that ensures project success; Keep all stakeholders involved with the project satisfied. The book also addresses nonprofit governance and shows you how project portfolio management can be used to assist in communicating with boards of directors and other governing entities when crucial resource decisions need to be made. Finally, real-world case studies on project planning, portfolio management, and volunteer-managed projects will show you how others have achieved project |
| books on volunteer management: Recruiting and Managing Volunteers in Museums Kristy Van Hoven, Loni Wellman, 2016 We are in the middle of a museum paradigm shift and a new type of museum volunteer is emerging from the community. Non-profit volunteers are looking for unique and satisfying ways to engage in their communities and museums are primed to offer just the experiences these volunteers are looking for. Here's a practical exploration of the differences between the then and now volunteers and solid advice on volunteer recruitment, communication, and retention strategies. Kristy Van Hoven and Loni Wellman will help you answer the questions: -What are new volunteers looking for? -What is their motivation? -How can you spot the hidden gems in your local community? -How can you develop a successful relationship with potential volunteers? -How do you keep the museum volunteer motivated and happy? -What can teens, adults and retiring professionals bring to your organization? -How can your museum support a robust and active volunteer program? -How do you reward volunteers and keep them for the long term? and, most importantly, -How can you meet volunteer's needs and still benefit from their work? The Guide highlights successful projects, incentives, and general museum culture which support volunteer activities and includes examples of Volunteer Job Descriptions, Calls for Volunteers, Evaluation forms, as well as volunteer project outlines. Written in a light hearted spirit, Recruiting and Managing Volunteers in Museums: A Handbook to Volunteer Management will engage and inform any professional tasked with developing and managing a volunteer program at their institution. Museums offer an amazing array of volunteer opportunities that help create a greater sense of belonging and purpose for the volunteer. With a growing number of retiring professionals and students looking for professional experiences, now is the time to embark on developing a volunteer program that will thrive in the years to come. |
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