| comcast business mobile customer service: State of Wireless Communications United States. Congress. Senate. Committee on Commerce, Science, and Transportation. Subcommittee on Communications, Technology, and the Internet, 2014 |
| comcast business mobile customer service: Competition in the Video and Broadband Markets United States. Congress. House. Committee on the Judiciary. Subcommittee on Regulatory Reform, Commercial and Antitrust Law, 2014 |
| comcast business mobile customer service: The Ultimate Online Customer Service Guide Marsha Collier, 2010-12-15 Make your online customers happy—and create new ones—with this winning guide Social media gives you an unparalleled vehicle for connecting and engaging with an unlimited number of customers. Yet this vehicle is different than other, more impersonal forms. With social media, reps become part of their customers' lives. They follow back. They handle complaints immediately. They wish customers happy birthday. They grow their brands by involving themselves in communities. The Ultimate Online Customer Service Guide gives you the keys to authentic and engaged service to customers through social media. Using a blend of case studies, a primer on classic online customer service, and instructions on how to execute quality customer service, this book enables you to access the opportunities that social media presents as a means of serving customers. Authentically use social media to connect with customers to boost your bottom line Attract new customers through your online presence Achieve higher GMS (Gross Merchandise Sales) with quality customer service Social media gives you a new and growing realm to distinguish your business. Create a productive presence in this interactive space with The Ultimate Online Customer Service Guide. |
| comcast business mobile customer service: BoogarLists | Directory of Communications Technologies , |
| comcast business mobile customer service: Cases on Enhancing Business Sustainability Through Knowledge Management Systems Russ, Meir, 2023-06-26 Artificial intelligence (AI) is becoming a reality for pioneering organizations while they are facing complex and multifaceted aspects of business sustainability with ambiguous and changing ethical norms and vague or nonexistent legislation. The first quarter of the 21st century was identified as the beginning of the continuous, ongoing, and accelerating wave of simultaneous general purpose technologies revolutions causing accelerated shrinkage of the half-life of knowledge. Cases on Enhancing Business Sustainability Through Knowledge Management Systems presents teaching case studies exploring the formulation and implementation of knowledge management systems (KMS) in organizations. Covering topics such as automation, machine learning, and socio-ecological innovation, this case book is an essential resource for business leaders and managers, IT managers, entrepreneurs, government officials, computer scientists, students and educators of higher education, librarians, researchers, and academicians. |
| comcast business mobile customer service: Social Media Strategy Keith A. Quesenberry, 2018-07-09 Social Media Strategy, Second Edition is a guide to marketing, advertising, and public relations in a world of social media-empowered consumers. The new edition emphasizes connections in all areas of integrated marketing and adds a new chapter on law. Fully updated real world examples and statistics make it a highly accessible text for students. |
| comcast business mobile customer service: Mobile Services Industries, Technologies, and Applications in the Global Economy Lee, In, 2012-08-31 As business paradigms shift from desktop-centric environments to data-centric mobile environments, mobile services create numerous new business opportunities. At the same time, these advances may also challenge many of the basic premises of existing business models. Mobile Services Industries, Technologies, and Applications in the Global Economy fosters a scientific understanding of mobile services, provides a timely publication of current research efforts, and forecasts future trends in the mobile services industry and its important role in the world economy. Written for academics, researchers, government policymakers, and corporate managers, this comprehensive volume will outline the great potential for new business models and applications in mobile commerce. |
| comcast business mobile customer service: Refining Design for Business Michael Krypel, 2014-03-23 Innovation and technology have forever changed what it means to be a business. Some businesses now exist only online; increasingly, companies are being built with new technologies that require new skills; and customers are routinely accessing businesses via interactive visual and audio experiences–through web pages or apps, computers, and mobile devices. These experiences are based on design, which has never been so important to the business world. Customers interact with designs by looking, clicking, typing, listening, speaking to, and touching them. These interactions largely occur where and when the customer chooses: alone on the couch at home, at work, at social events, while traveling on an airplane, and elsewhere. When people say they “read an article,” “bought a friend a gift,” “watched a video,” or “booked a hotel,” they’re talking about engaging with businesses by interacting with their designs. No matter how great a business idea is, or what technology it relies on behind the scenes, a company needs to express itself visually in a way customers will understand and be able to interact with easily in order to be successful. The number of ways to translate an idea into a design is infinite, but which designs will also drive customer value? Michael Krypel’s Refining Design for Business answers this key question, showing you how to build a successful online business by creating engaging and measurable customer experiences. In this book, you will learn how to: • Change the standard design process most companies follow to enhance accountability for generating business and customer value, while creating new opportunities for collaboration and innovation. • Understand customer goals and build a strategic marketing plan to continually realign the business around them. • Use A/B testing and segmentation strategies to personalize experiences across a business. • Develop new approaches through “visual business cases” that show how different companies have solved problems, including before-and-after examples of what the online businesses themselves actually looked like. |
| comcast business mobile customer service: Full Committee Hearing on Small Business and Broadband United States. Congress. House. Committee on Small Business, 2010 |
| comcast business mobile customer service: BoogarLists | Directory of Network Technologies , |
| comcast business mobile customer service: Network World , 2003-08-18 For more than 20 years, Network World has been the premier provider of information, intelligence and insight for network and IT executives responsible for the digital nervous systems of large organizations. Readers are responsible for designing, implementing and managing the voice, data and video systems their companies use to support everything from business critical applications to employee collaboration and electronic commerce. |
| comcast business mobile customer service: Communications Regulation , 2003 |
| comcast business mobile customer service: FCC Record United States. Federal Communications Commission, 2018 |
| comcast business mobile customer service: Plunkett's Entertainment & Media Industry Almanac Jack W. Plunkett, 2009-01-22 Offers profiles on many of firms in film, radio, television, cable, media, and publishing of various types including books, magazines and newspapers. This book contains many contacts for business and industry leaders, industry associations, Internet sites and other resources. It provides profiles of nearly 400 of top entertainment and media firms. |
| comcast business mobile customer service: Plunkett's E-Commerce and Internet Business Almanac 2007 Jack W. Plunkett, 2007-02 Serves as a guide to the E-Commerce and Internet Business worldwide. This volume features data you need on E-Commerce and Internet Industries, including: E-Commerce statistics and trends; Internet research and development; Internet growth companies; online services and markets; online retailing strategies; and more. |
| comcast business mobile customer service: Connecting America Barry Leonard, 2010-11 Broadband is the great infrastructure challenge of the early 21st century. Broadband is a foundation for economic growth, job creation, global competitiveness and a better way of life. The number of Americans who have broadband at home has grown from 8 million in 2000 to nearly 200 million last year. But. 100 million Americans do not have broadband at home. In early 2009, Congress directed the FCC to develop a National Broadband Plan to ensure that every American has ¿access to broadband capability.¿ This plan must also include a strategy for achieving affordability and maximizing use of broadband. The plan presented here ensures that the entire broadband ecosystem ¿ networks, devices, content and applications¿ is healthy. Illus. |
| comcast business mobile customer service: Applied Risk Analysis for Guiding Homeland Security Policy and Decisions Samrat Chatterjee, Robert T. Brigantic, Angela M. Waterworth, 2021-02-09 Presents various challenges faced by security policy makers and risk analysts, and mathematical approaches that inform homeland security policy development and decision support Compiled by a group of highly qualified editors, this book provides a clear connection between risk science and homeland security policy making and includes top-notch contributions that uniquely highlight the role of risk analysis for informing homeland security policy decisions. Featuring discussions on various challenges faced in homeland security risk analysis, the book seamlessly divides the subject of risk analysis for homeland security into manageable chapters, which are organized by the concept of risk-informed decisions, methodology for applying risk analysis, and relevant examples and case studies. Applied Risk Analysis for Guiding Homeland Security Policy and Decisions offers an enlightening overview of risk analysis methods for homeland security. For instance, it presents readers with an exploration of radiological and nuclear risk assessment, along with analysis of uncertainties in radiological and nuclear pathways. It covers the advances in risk analysis for border security, as well as for cyber security. Other topics covered include: strengthening points of entry; systems modeling for rapid containment and casualty mitigation; and disaster preparedness and critical infrastructure resilience. Highlights how risk analysis helps in the decision-making process for homeland security policy Presents specific examples that detail how various risk analysis methods provide decision support for homeland security policy makers and risk analysts Describes numerous case studies from academic, government, and industrial perspectives that apply risk analysis methods for addressing challenges within the U.S. Department of Homeland Security (DHS) Offers detailed information regarding each of the five DHS missions: prevent terrorism and enhance security; secure and manage our borders; enforce and administer our immigration laws; safeguard and secure cyberspace; and strengthen national preparedness and resilience Discusses the various approaches and challenges faced in homeland risk analysis and identifies improvements and methodological advances that influenced DHS to adopt an increasingly risk-informed basis for decision-making Written by top educators and professionals who clearly illustrate the link between risk science and homeland security policy making Applied Risk Analysis for Guiding Homeland Security Policy and Decisions is an excellent textbook and/or supplement for upper-undergraduate and graduate-level courses related to homeland security risk analysis. It will also be an extremely beneficial resource and reference for homeland security policy analysts, risk analysts, and policymakers from private and public sectors, as well as researchers, academics, and practitioners who utilize security risk analysis methods. |
| comcast business mobile customer service: Black Enterprise , 2008 |
| comcast business mobile customer service: Captive Audience Susan P. Crawford, 2013-01-08 Why Americans are paying much more for Internet access,and getting much less |
| comcast business mobile customer service: Wired and Dangerous Chip R. Bell, John R. Patterson, 2011-05-30 Customers today are picky, fickle, and vocal, and all about me vain. They now have an enormous variety of services and products to choose from, with unprecedented access to information and reviews. |
| comcast business mobile customer service: Federal Register , 2013 |
| comcast business mobile customer service: Right-Time Experiences Maribel Lopez, 2014-09-19 Grasp how mobile, big data, and analytics are combining to change business processes Right Experience, Right Results: Improving Profits, Margin, and Engagement with Mobile and Big Data illustrates how businesses can use mobility, big data, and analytics to enhance or change business processes, improve margins through better insight, transform customer experiences, empower employees with real-time, actionable insight, and more. The book depicts how companies can create competitive differentiation using mobile, cloud computing big data, and analytics to improve commerce, customer service, and communications with employees and consumers. In the past, the technologies used to deliver personalized and contextual services were either unavailable, unaffordable, or reserved solely for the consumer market. Today, however, the next wave of computing—mobile, cloud computing. big data, and analytics—has provided the foundation for businesses to create adaptive, personalized applications and services. Delivered point-of-need, these smarter services allow enterprise products and services to meet the burgeoning demand for always-connected, accurate, and real-time information. Right Experience, Right Results: Improving Profits, Margin, and Engagement with Mobile and Big Data is your guide to the new way of doing things. The book includes: Real world examples that illustrate how companies across various industries are creating better business processes by integrating new technologies A three step action plan for getting started and overcoming obstacles An electronic checklist with numerous actions that help get you up and running with incorporating mobile, big data, and analytics A guide to drawing insight from mobile, social, and other sources to create richer experiences If you're a CEO, chief marketing officer, marketing director, or business manager, Right Experience, Right Results gives you everything you need to harness technology to breathe new life into your business. |
| comcast business mobile customer service: At Your Service Frank Eliason, 2012-04-02 A guide to refocusing your business on those who matter most: customers and employees. Technology and social media tools have made it easier than ever for companies to communicate with consumers. They can listen and join in on conversations, solve problems, get instant feedback about their products and services, and more. So why, then, are most companies not doing this? Instead, it seems as if customer service is at an all time low, and that the few companies who are choosing to focus on their customers are experiencing a great competitive advantage. At Your Service explains the importance of refocusing your business on your customers and your employees, and just how to do it. Explains how to create a culture of empowered employees who understand the value of a great customer experience Advises on the need to communicate that experience to their customers and potential customers Frank Eliason, recognized by BusinessWeek as the 'most famous customer service manager in the US, possibly in the world,' has built a reputation for helping large businesses improve the way they connect with customers and enhance their relationships At Your Service will appeal to leaders, managers, business owners, customer service professionals, and anyone who wants to learn how to add value to their organization. |
| comcast business mobile customer service: Mobile Internet Monthly Newsletter November 2010 , |
| comcast business mobile customer service: Broadcasting & Cable , 2008-07 |
| comcast business mobile customer service: Mergers, Acquisitions, and Other Restructuring Activities Donald DePamphilis, 2019-08-13 Mergers, Acquisitions, and Other Restructuring Activities: An Integrated Approach to Process, Tools, Cases, and Solutions, Tenth Edition, is the most comprehensive and cutting-edge text available on the subject. Supported by recent peer-reviewed academic research, this book provides many recent, notable deals, precedent-setting judicial decisions, government policies and regulations, and trends affecting M&As, as well as takeover strategies and tactics. Today's policies, politics and economics are reflected in the book's 40 case studies, 90% of which involve deals either announced or completed during the last several years. These cases represent friendly, hostile, highly leveraged, and cross-border transactions in ten different industries, involving public and private firms and those experiencing financial distress. Sections discuss an overview of M&As, key regulations, common strategies and tactics, how managers may choose a business strategy from available options, valuation methods and basic financial modeling techniques, the negotiating process, how deal structuring and financing are inextricably linked, how consensus is reached during the bargaining process, the role of financial models in closing the deal and strategic growth options as alternatives to domestic M&As. |
| comcast business mobile customer service: The New Community Rules Tamar Weinberg, 2009-07-08 This book offers crucial advice and strategies for marketing products and services on today's social web, with case studies on what really works and what doesn't. |
| comcast business mobile customer service: How to Make Money with Social Media Jamie Turner, Reshma Shah, 2010-09-20 This is an authoritative, up-to-the-minute resource, written by real experts who have made social media marketing work for many of the world's largest companies. This in-the-trenches guide brings together both practical strategies and proven execution techniques for driving maximum value from social media marketing. Drawing on their extensive experience, Jamie Turner and Reshma Shah also show how to avoid crucial pitfalls that other companies have encountered, so you make the most of limited resources, and strengthen your brand instead of placing it at risk. Turner and Shah present comprehensive and realistic coverage of these and many other key topics: What social media is not, why your first campaign failed, and what to do differently next time How to think about social media, plan effectively, and set yourself up for success How to make the most of YouTube, LinkedIn, Facebook, and Twitter and go beyond them How to measure brand sentiment, target market engagement, and return on investment How to identify key strategies, major objectives, and competitive issues, and integrate social media into broader marketing campaigns |
| comcast business mobile customer service: Signal , 2016 |
| comcast business mobile customer service: PC World , 2007 |
| comcast business mobile customer service: Plunkett's Telecommunications Industry Almanac Jack W. Plunkett, 2008-08 A market research guide to the telecommunications industry. It offers a tool for strategic planning, competitive intelligence, employment searches or financial research. It includes a chapter of trends, statistical tables, and an industry-specific glossary. It provides profiles of the 500 biggest, companies in the telecommunications industry. |
| comcast business mobile customer service: F&S Index United States Annual , 1999 |
| comcast business mobile customer service: Who Owns Whom , 2008 |
| comcast business mobile customer service: Mega Mergers and Acquisitions B. Kumar, 2012-11-14 A casebook that discusses all the mega mergers and acquisitions in terms of value, that have happened in different industry sectors such as pharmacy, technology, telecommunications, media and entertainment, electrical and electronics, energy, finance, consumer goods, metals, and automobile and airlines. |
| comcast business mobile customer service: Network Magazine , 2002 |
| comcast business mobile customer service: Strategic Approaches for Human Capital Management and Development in a Turbulent Economy Ordóñez de Pablos, Patricia, 2013-09-30 Companies and organizations are increasingly more aware of the importance of people and their knowledge for dealing with economic scenarios as well as their relationships developed both inside and outside of the company. Strategic Approaches for Human Capital Management and Development in a Turbulent Economy examines the useful information developed by individuals presented within organizational structures, routines, and company policies. This book is an international platform for academics, researchers, lecturers, decision makers, and policy makers in order to enhance their understanding and collaboration in issues of knowledge management and human resource management. |
| comcast business mobile customer service: Pivot to the Future Paul Nunes, Larry Downes, Omar Abbosh, 2019-04-25 Disruption by digital technologies? That's not a new story. But what is new is the wise pivot, a replicable strategy for harnessing disruption to survive, grow, and be relevant to the future. It's a strategy for perpetual reinvention across the old, now, and new elements of any business. Rapid recent advances in technology are forcing leaders in every business to rethink long-held beliefs about how to adapt to emerging technologies and new markets. What has become abundantly clear: in the digital age, conventional wisdom about business transformation no longer works, if it ever did. Based on Accenture's own experience of reinventing itself in the face of disruption, the company's real world client work, and a rigorous two-year study of thousands of businesses across 30 industries, Pivot to the Future reveals methodical and bold moves for finding and releasing new sources of trapped value-unlocked by bridging the gap between what is technologically possible and how technologies are being used. The freed value enables companies to simultaneously reinvent their legacy, and current and new businesses. Pivot to the Future is for leaders who seek to turn the existential threats of today and tomorrow into sustainable growth, with the courage to understand that a wise pivot strategy is not a one-time event, but a commitment to a future of perpetual reinvention, where one pivot is followed by the next and the next. |
| comcast business mobile customer service: Fourth International Congress on Information and Communication Technology Xin-She Yang, Simon Sherratt, Nilanjan Dey, Amit Joshi, 2019-11-30 This book gathers selected high-quality research papers presented at the Fourth International Congress on Information and Communication Technology, held at Brunel University, London, on February 27–28, 2019. It discusses emerging topics pertaining to information and communication technology (ICT) for managerial applications, e-governance, e-agriculture, e-education and computing technologies, the Internet of things (IoT), and e-mining. Written by respected experts and researchers working on ICT, the book offers a valuable asset for young researchers involved in advanced studies. |
| comcast business mobile customer service: Membership Directory & Buyers' Guide Chamber of Commerce of Greater Philadelphia, 1998 |
| comcast business mobile customer service: Philadelphia Telephone Directory Bell of Pennsylvania, 2001 |
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