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| bs hospitality and tourism management: Foundations of Tourism Norma Polovitz Nickerson, 1996 For introductory courses in Tourism, Hospitality Management, Travel, or Recreation in two and four year and proprietary schools. Unusually comprehensive in scope and depth, this introduction to tourism provides balanced coverage of the WHOLE range of components within the tourism industry. It explores all aspects of both the private and public businesses related to tourism e.g., theories, planning, environmental concerns, operations, and the interrelationships among the many tourism businesses. |
| bs hospitality and tourism management: Adventures in Peru Cecil Herbert Prodgers, 1924 |
| bs hospitality and tourism management: Casino Gaming Technology Jane Bokunewicz, Donald Kneisel, Maria McNichols, 2012 The first of its kind, CASINO GAMING TECHNOLOGY explores the systems and technologies crucial to casino operations. Offering broad coverage, it traces the evolution of technology in slots, tables, casino cage, marketing, security, and miscellaneous systems like race/simulcast and sports book. Written from a business perspective, it focuses on how technology and systems are used to make better decisions, improve customer service and streamline operations. Each chapter includes learning activities and in-class discussions that prompt students to understand the past, present, and future impact of technology on the casino business. |
| bs hospitality and tourism management: Hospitality Career Opportunities Hotelier Tanji, 2014-01-01 Hospitality Career Opportunities: Learn Secrets to Get Jobs in Hotel, Restaurant and Cruise Industry is undoubtedly the BEST Job training manual in the market written only for hospitality management students & workers. This book provides solid information about a variety of careers within the hospitality industry and includes training and education requirements, salary statistics, and professional and Internet resources. You may wonder why I am claiming this manual as the BEST HOTEL and RESTAURANT MANAGEMENT JOB TRAINING GUIDE. Simply because of these following unique features that this book provides: Exclusive List of questions that are asked in Hotel & Restaurant Job Interviews. Most complete & updated list of Hotel, Restaurant & Cruise Industry related web sites, Official career pages, and relevant social networking links for getting Jobs. Detail instructions on how to prepare hospitality industry standard resume, cover letter, thank you letter and many more. Detail descriptions on all proven job hunting strategies. Complete guideline on how to manage both advertised and non-advertised jobs. Detail instructions on how to manage jobs through online resources. Expert Career advice for career advancement. Updated industry Information like latest hiring trends and current salary etc. Covers various carrier options available in hotel, restaurant, cruise ships, airlines etc. |
| bs hospitality and tourism management: Marketing Leadership in Hospitality and Tourism Stowe Shoemaker, Robert C. Lewis, Peter Charles Yesawich, 2007 How do you gain a sustainable competitive advantage in today's global hospitality industry? Are there ways to attract and keep a customer over the course of a lifetime? Marketing Leadership in Hospitality and Tourism, Fourth Edition addresses the marketing strategies and tactics known to be effective in the industry such as strategic pricing and revenue management, customer loyalty programs, proven communication mixes, and more! Each chapter explores how to market services and the hospitality experience from both an academic and industry point of view. Case studies, international examples, web exercises and intriguing interviews help readers learn about marketing and also about the industry itself. |
| bs hospitality and tourism management: Managerial Accounting for the Hospitality Industry Lea R. Dopson, David K. Hayes, 2016-11-16 Following a successful debut edition, this new Second Edition of Managerial Accounting for the Hospitality Industry builds on its strengths of clear organization and the ease with which students work through it. This new edition includes more basic math support for students and a more developed inclusion of ethical considerations and global changes both in accounting systems and in the hospitality industry. |
| bs hospitality and tourism management: Hospitality Strategic Management Cathy A. Enz, 2009-04-07 Updated to include the current models, theories, and hospitality practices, Hospitality Strategic Management: Concept and Cases, Second Edition is a comprehensive guide to strategic management in the international hospitality industry. Author Cathy A. Enz uses the case study approach to cover current topics such as innovation, entrepreneurship, leadership, ethics, and franchising. Eight full case studies with exhibits and documents address the areas of lodging, food service, tourism e-commerce, gaming, cruise lines, and airlines, making this book ideal for executive level training courses or hospitality industry executives interested in developing their strategic management skills. |
| bs hospitality and tourism management: Long-term Education and Training United States. Defense Supply Agency, 1976 |
| bs hospitality and tourism management: Marketing for Hospitality and Tourism Philip Kotler, John T. Bowen, James C. Makens, Seyhmus Baloglu, 2017 Marketing for Hospitality and Tourism, 7/e is the definitive source for hospitality marketing. Taking an integrative approach, this highly visual, four-color book discusses hospitality marketing from a team perspective, examining each hospitality department and its role in the marketing mechanism. These best-selling authors are known as leading marketing educators and their book, a global phenomenon, is the leading resource on hospitality and tourism marketing. The Seventh Edition of this popular book includes new and updated coverage of social media, destination tourism and other current industry trends, authentic industry cases, and hands-on application activities. New to the Seventh Edition: Shows readers the importance of social media. Provides a contemporary overview of destination marketing. Reflects current industry trends. Uses interesting industry examples to entertain and engage students. Provides hands-on application assignments. Supports teaching with comprehensive instructor supplements. |
| bs hospitality and tourism management: Hospitality Financial Management Agnes L. DeFranco, Thomas W. Lattin, 2006-10-20 Real-world advice for quick retention of the most important business concepts and skills of hospitality finance Hospitality Financial Management provides a straightforward, practical approach to help the hospitality manager effectively analyze hospitality industry management reports and financial statements; prepare accurate business forecasts, strategic pricing models, and effective cost-control systems; manage working capital; develop and finance growth strategies; perform investment analysis; prepare investment packages; negotiate and structure business deals; and ultimately increase shareholder value and personal wealth. This comprehensive how-to book includes: Feature Stories--brief histories of famous hospitality leaders highlighting how they have used financial management skills to attain success for their companies and significant financial rewards for themselves Learning Outcomes--a summary of key topics covered in each chapter Finance in Action--scenarios that apply the concepts, skills, and techniques presented in the chapter to real-world situations. A step-by-step solution is provided for each problem to walk the reader through the necessary financial calculations The Real Deal--boxed inserts that emphasize the relevance of the book by linking financial concepts to fun facts associated with situations students either have or will encounter in their everyday lives Concept Checks--case studies that reinforce the materials presented and enable students to practice their analytic and problem-solving skills Hospitality Financial Management is the perfect book for undergraduate and graduate hospitality management students, hospitality industry managers, and owners of small hospitality businesses. |
| bs hospitality and tourism management: Tourism Marketing Alan Fyall, Brian Garrod, 2005 This book provides a thorough and detailed understanding of tourism marketing principles and practice within the context of inter- organisational collaboration. |
| bs hospitality and tourism management: Strategic Management for Hospitality and Tourism Fevzi Okumus, Levent Altinay, Prakash Chathoth, Mehmet Ali Koseoglu, 2019-10-30 Strategic Management for Hospitality and Tourism is an essential text for both intermediate and advanced learners aspiring to build their knowledge related to the theories and perspectives on the topic. The book provides critical and analytical insights on contemporary theoretical models and management practices while enhancing the learning process through worked examples and cases applied to the hospitality and tourism setting. This new edition highlights the rapidly changing socio-economic and political global landscape and addresses the cultural and socio-economic complexities of hospitality and tourism organizations in the new era. It has been fully updated to include: A new chapter on finance, business ethics, corporate social responsibility, and leadership as well as new content on globalisation, experience economy, crisis management, consumer power, developing service quality, innovation and implementation of principles. New features to aid understanding of the application of theory, and spur critical thinking and decision making. New international case studies with reflective questions throughout the book from both SME’s and large-scale businesses. Updated online resources including PowerPoint presentations, additional case studies and exercises, and web links to aid both teaching and learning. Highly illustrated and in full colour design, this book is essential reading for all future hospitality and tourism managers. |
| bs hospitality and tourism management: Event Risk Management and Safety Peter E. Tarlow, 2002-08-01 Rowdy guests at a festival or convention, a riot at a sport event, a bomb at the Atlanta Olympics, a food poisoning outbreak at a company picnic - each year, thousands of accidents resulting in injury, death, and significant financial loss occur at events. This book provides assistance to event organizers, managers, and planners to reduce, in some cases eliminate, these types of losses. |
| bs hospitality and tourism management: Sustainability in Hospitality Miguel Angel Gardetti, Ana Laura Torres, 2017-09-08 This ground-breaking research represents the most complete collection yet on how the hospitality industry is addressing sustainability and ethical issues. Covering supply chain management, innovative sustainability initiatives, CSR programmes, biologically-respectful tourism and Value Creation, Sustainability in Hospitality: How Innovative Hotels are Transforming the Industry presents valuable global viewpoints on embedding sustainability into all aspects of the hospitality industry, and the impact this could have on transforming the sector into an advocate for more sustainable, eco-conscious tourism.The chapters in this edited collection span organizational governance, human rights and labour practices, environment and climate change, fair operating practices, stakeholder engagement, CSR and strategic management. The global reach of the collection brings case studies from China, the US, the UK, Mexico and Italy, while company case studies include Fairmont Luxury Hotels and Sextantio.Sustainability in Hospitality: How Innovative Hotels are Transforming the Industry will be an essential read for academics researching the development of ethically-conscious and sustainable hospitality, and for hotel managers and group CEOs who want to know how sustainability and CSR can be embedded in their day-to-day operations. |
| bs hospitality and tourism management: Managing Hospitality Organizations Robert C. Ford, Michael C. Sturman, 2019-01-02 A perfect book for any Hospitality program, excellent instructor support, and a good resource for students. –Denise A. Braley, Mitchell College Today’s economy is dominated by the rapidly growing service sector. Even businesses primarily selling goods are reinventing their image and positioning themselves as service providers. Managing Hospitality Organizations: Achieving Excellence in the Guest Experience takes students on a journey through the evolving service industry. Each chapter focuses on a core principle of hospitality management and is packed with practical advice, examples, and cases from some of the best companies in the service sector. Authors Robert C. Ford and Michael C. Sturman emphasize the critical importance of focusing on the guest and creating that unforgettable customer experience. Whether your students will be managing a neighborhood café, a convention center, or a high-end resort hotel, they will learn invaluable skills for managing the guest experience in today’s ultracompetitive environment. The Second Edition includes new coverage of technology, sustainability, sexual harassment, diversity and inclusion, and ethical leadership. Give your students the SAGE edge! SAGE edge offers a robust online environment featuring an impressive array of free tools and resources for review, study, and further exploration, keeping both instructors and students on the cutting edge of teaching and learning. |
| bs hospitality and tourism management: The Cornell School of Hotel Administration on Hospitality Michael C. Sturman, Jack B. Corgel, Rohit Verma, 2011-03-31 This cutting edge and comprehensive book with contributions from the star faculty of Cornell University's School of Hotel Administration offers the latest thinking on the best practices and strategies for hospitality management. A must for students and professionals seeking to enter or expand their reach in the hospitality industry, The Cornell School of Hotel Administration on Hospitality delivers the authoritative advice you need to: Develop and manage a multinational career and become a leader in the hospitality industry Maximize profits from franchise agreements, management contracts, and leases Understand and predict customer choices, and motivate your staff to provide outstanding service Manage hospitality businesses and the real estate underlying the businesses Control costs, coordinate branding strategy, and manage operations across multiple locations |
| bs hospitality and tourism management: Wellness Management in Hospitality and Tourism Bendegul Okumus, Heather Linton-Kelly, 2022-10-31 The first text that studies the science behind the trends and look at every aspect of wellness across the tourism and hospitality industries. It provides students with the skills and knowledge to become a leader in the development of this new wave of exciting, nutritious, safe and profitable wellness products, services and practices. |
| bs hospitality and tourism management: Jobs in Tourism and Hospitality Wendy Taylor, 2004 |
| bs hospitality and tourism management: Hospitality Management Lyn Pont, PhD, 2014-12 Competition in the hospitality industry is nonstop, and brands are looking for associates who can handle themselves flawlessly both on and off the job. Modern hospitality professionals are correctly concerned about representing their organizations, and themselves, with polish, politeness, confidence, and authority. Hospitality Management leads the way by showcasing the soft skills that you can use to amaze your guests with your outstanding attention to customer care--Publisher. |
| bs hospitality and tourism management: Hospitality Marketing Management David C. Bojanic, Robert D. Reid, 2016-11-16 Hospitality Marketing Management, 6th Edition explores marketing and themes unique to hospitality and tourism. The 6th edition presents many new ideas along with established marketing principles, exploring not only the foundations of marketing in the hospitality world but also new trends in the industry. |
| bs hospitality and tourism management: Operations Management in the Hospitality Industry Peter Szende, Alec N. Dalton, Michelle (Myongjee) Yoo, 2021-06-10 From restaurants to resorts, the hospitality industry demands strong operations management to delight guests, develop employees, and deliver financial returns. This introductory textbook provides students with fundamental techniques and tools to analyse and improve operational capabilities of any hospitality organization. |
| bs hospitality and tourism management: International Hospitality Management Richard Teare, Michael D. Olsen, 1992-01-01 This book aims to explore the theory and practice of corporate strategy in the international hospitality industry. Divided into four parts for easy reference (The international environment, Competitive strategies, Corporate structures and planning, Corporate systems) each part is introduced by one of the editors in conjunction with a leading international senior executive. This is intended to give the book a blend of theory and practice and demonstrates the real-life applications of corporate strategy. Each chapter includes minicases and assignments and suggestions for further reading. on hotel and catering courses. It should also be useful to practioners at senior management level. |
| bs hospitality and tourism management: Hospitality, Travel, and Tourism: Concepts, Methodologies, Tools, and Applications Management Association, Information Resources, 2014-10-31 Over generations, human society has woven a rich tapestry of culture, art, architecture, and history, personified in artifacts, monuments, and landmarks arrayed across the globe. Individual communities are looking to exploit these local treasures for the benefit of the travelers who come to see them. Hospitality, Travel, and Tourism: Concepts, Methodologies, Tools, and Applications considers the effect of cultural heritage and destinations of interest on the global economy from the viewpoints of both visitor and host. This broadly-focused, multi-volume reference will provide unique insights for travelers, business leaders, sightseers, cultural preservationists, and others interested in the unique variety of human ingenuity and innovation around the world. |
| bs hospitality and tourism management: The Heart of Hospitality Micah Solomon, 2016-10-11 Success in today’s rapidly changing hospitality industry depends on understanding the desires of guests of all ages, from seniors and boomers to the newly dominant millennial generation of travelers. Help has arrived with a compulsively-readable new standard, The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets by Micah Solomon, with a foreword by The Ritz-Carlton Hotel Company’s president and COO Herve Humler. This up-to-the-minute resource delivers the closely guarded customer experience secrets and on-trend customer service insights of today’s top hoteliers, restaurateurs, and masters of hospitality management including: Four Seasons Chairman Isadore Sharp: How to build an unsinkable company culture Union Square Hospitality Group CEO Danny Meyer: His secrets of hiring, onboarding, training, and more Tom Colicchio (Craft Restaurants, Top Chef): How to create a customer-centric customer experience in a chef-centric restaurant Virgin Hotels CEO Raul Leal: How Virgin Hotels created its innovative, future-friendly hospitality approach Ritz-Carlton President and COO Herve Humler: How to engage today’s new breed of luxury travelers Double-five-star chef and hotelier Patrick O’Connell (The Inn at Little Washington) shares the secrets of creating hospitality connections Designer David Rockwell on the secrets of building millennial-friendly restaurants and hotel spaces (W, Nobu, Andaz) that resonate with today’s travelers Restaurateur Traci Des Jardins on building a “narcissism-free” hospitality culture Legendary chef Eric Ripert’s principles of creating a great guest experiences, simultaneously within a single dining room. The Heart of Hospitality is a hospitality management resource like no other, put together by leading customer service expert Micah Solomon. Filled with exclusive, first-hand stories and wisdom from the top professionals in the industry, The Heart of Hospitality is an essential hospitality industry resource. As Ritz-Carlton President and COO Herve Humler says in his foreword to the book, “If you want to create and sustain a level of service so memorable that it becomes an unbeatable competitive advantage, you’ll find the secrets here.” |
| bs hospitality and tourism management: Events and Sustainability Kirsten Holmes, Michael Hughes, Judith Mair, Jack Carlsen, 2015-03-24 Increasing concerns over climate and environmental change, the global economic and financial crisis and impacts on host communities, audiences, participants and destinations has reinforced the need for more sustainable approaches to events. Sustainability now features as part of the bid process for many mega-events, such as the Olympic Games, as well as significant regional and local events, where the event organisers are required by funding bodies and governments to generate broader outcomes for the locality. This book is the first to offer students a comprehensive introduction to the full range of issues and topics relevant to event sustainability including impacts, operating and policy environments, stimulating urban regeneration and creating lasting legacies, as well as practical knowledge on how to achieve a sustainable event. Taking a holistic approach drawing on multidisciplinary theory it offers insight into the economic, socio-cultural and environmental impacts and how these can be adapted or mitigated. Theory and practice are linked through integrated case studies based on a wide range of event types from mega events to community festivals to show impacts, best practice and how better sustainable practice can be achieved in the future. Learning objectives, discussion questions and further reading suggestions are included to aid understanding and further knowledge; additional resources for lecturers and students including power point slides, video and web links are available online. Events and Sustainability is essential reading for all events management students and future managers. |
| bs hospitality and tourism management: Tourism Management Clare Inkson, Lynn Minnaert, 2012-03-22 Electronic Inspection Copy available for instructors here This exciting new text offers all students of Tourism a concise introduction to all the core topics of Tourism Management. Covering both key theory and practice it introduces students to general management issues across the whole tourism sector in an accessible and manageable way. Focusing particularly on the challenges of managing tourism in the 21st Century, it integrates the themes of sustainability, internationalism, technology and globalisation throughout to provide a thoroughly modern approach to the study of Tourism. Key features of this text include: - A specific focus on the management of tourism in the context of economic, social and environmental conditions, avoiding lengthy descriptions of the various components of the sector; - Three main integrated themes focusing on the demand for tourism, the supply of tourism, and the challenge of balancing of the two; - Coverage of how management techniques are developing in response to changing patterns of demand, emerging markets and destinations, globalisation, and the impacts of tourism; - Discussion points, examples and cases studies designed with the broadest cultural and international dimensions in mind for today's diverse student profile. Written specifically for those looking for core topic coverage in a manageable and concise format, this text will be essential reading for those looking for a truly contemporary introduction to Tourism Management. |
| bs hospitality and tourism management: Careers in Hospitality & Tourism Michael Shally-Jensen, 2014 Written for high school and undergraduate students, this series will help students explore their futures, and set goals in these exciting and growing fields. This title examines 20 occupations in hospitality and tourism. Chapters provide an inside-look at the career options within a particular profession. |
| bs hospitality and tourism management: Introduction to Revenue Management for the Hospitality Industry, An: Principles and Practices for the Real World Kimberly A. Tranter, Trevor Stuart-Hill, Juston Parker, 2013-10-03 For courses in Introduction to Revenue Management. The first of its kind, this book was written to address the emerging course in Hospitality focused on revenue management. Based on the authors’ years of industry experience, this book includes a model for understanding the revenue management process and reveals four basic building blocks to revenue management success. With chapters dedicated to consumer behavior, economic principles, and strategic management, it outlines key processes and stages of revenue management planning. Four unique application chapters tailor concepts to specific segments of the industry and professional profiles help students learn about possibilities within the field. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed. |
| bs hospitality and tourism management: Hospitality Management Education Kaye Sung Chon, Clayton W Barrows, Robert H Bosselman, 2013-04-03 Help students succeed now and in the future in any aspect of the hospitality field! Hospitality Management Education focuses on the academic aspect of hospitality--the mechanisms of hospitality education programs, their missions, their constituents, and the outcomes of their efforts. This book examines why people study hospitality management, the vast opportunities the field offers, and ways to best prepare students for a career in the industry or in academia. Within Hospitality Management Education, you'll find exhibits, figures, tables, and insight into innovative practice methods that will strengthen your skills as an educator and contributor to the growing success of this discipline. Containing research and first-hand accounts, Hospitality Management Education offers you insight into qualities and strategies that make educators or employees effective and successful in the industry. You'll find useful information to help you better prepare students and enhance your teaching skills, such as: understanding the history and advances of hospitality management education during the past 75 years stressing the difference between the hospitality industry and other industries to help prospective hospitality students understand the unique rigors of hospitality examining degree programs in the United Kingdom, Australia, and the United States to identify common global teaching trends, differences, and program outcomes enhancing student learning and education programs by linking academic hospitality programs to industry through internships, involvement with industry associations, and advisory councils assuring quality in academic programs through accreditation, certification, outside peer reviews, outside reviews by the industry, and administrative reviews of the faculty preparing for a professional academic career through strategic career planning, networking, and targeting hospitality programs Hospitality Management Education discusses educational trends as a whole over the past decade to give you insight into future directions of hospitality such as increased specialization, growing numbers of faculty, more funding, and increased academic focus on research and scholarship. In this valuable volume, you'll find methods and suggestions that will make you a more knowledgeable and effective educator! |
| bs hospitality and tourism management: Hotel Accommodation Management Roy C. Wood, 2017-10-10 This book offers students a uniquely concise, accessible and comprehensive introduction to hotel accommodation management that covers the range of managerial subjects and disciplines in the sector. The book focuses on enduring aspects of the accommodation management function (front office management, housekeeping, revenue management); the changing context of hotel accommodation provision (the move to ‘asset light’, the supply of accommodation, trends in hotel investment and asset management, the challenges engendered by social media and the collaborative economy to the hotel market); and the role of accommodation in additional and integrated facilities and markets (spas, resorts, MICE markets). International case studies illustrating examples of practice in the industry are integrated throughout, along with study questions and other features to aid understanding and problem solving. This is essential reading for all hospitality and hotel management students. |
| bs hospitality and tourism management: The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company Joseph A. Michelli, 2008-07-01 Discover the secrets of world-class leadership! When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences in world-class settings. Now, for the first time, the leadership secrets behind the company's extraordinary success are revealed. The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company. Granted unprecedented access to the company's executives, staff, and its award-winning Leadership Center training facilities, bestselling author Joseph Michelli explored every level of leadership within the organization. He emerged with the key principles leaders at any company can use to provide a customer experience unlike any other, such as: Understanding the ever-evolving needs of customers Empowering employees by treating them with the utmost respect Anticipating customers' unexpressed needs and concerns Developing and conducting an unsurpassed training regimen Sharing engaging stories from the company's employees--from the corporate office and hotels around the globe--Michelli describes the innovative methods the company uses to create peerless guest experiences and explains how it constantly hones and improves them. The New Gold Standard weaves practical how-to advice, proven leadership tools, and the wisdom of experts to help you create and embed superior customer-service principles, processes, and practices in your own organization. |
| bs hospitality and tourism management: The Practice of Graduate Research in Hospitality and Tourism Kaye Sung Chon, 2014-06-23 Improve your hospitality and tourism research abilities with this impressive collection of research methods! The Practice of Graduate Research in Hospitality and Tourism assists you in gaining insight into different facets of research design, conceptual development, research methods, and conclusions drawn from research in hospitality and tourism. As a professional, researcher, or graduate student in the hospitality and tourism field, you will benefit from this collection of chapters that represent examples of research trials conducted by graduate students in hospitality and tourism and are selected on the basis of the originality of the students’concepts, research methods, and interest of the work to graduate students. This informative volume will provide you and your students with up-to-date and effective ideas for researching topics within the field of hospitality. The Practice of Graduate Research in Hospitality and Tourism is an excellent supplemental textbook for research methods classes in graduate hospitality and tourism programs. The wide variety of chapters will stimulate discussions on research in hospitality and tourism from conceptual, secondary data, and primary data approaches. Some of the research articles you will explore in The Practice of Graduate Research in Hospitality and Tourism are based on different statistical techniques, research designs, and trends of subjects. Topics include: selecting service-oriented employees based on person-organization fit measuring the effectiveness of advertising on the Internet examining factors that affect food expenditures of U.S. tourists when they are away from home explaining the competitive structure of Japanese travelers’overseas destination plans determining the motivational needs of managers in the on-site foodservice segment providing adequate education on HIV and AIDS in the workplace for hospitality managers identifying influential variables of employee turnover in the food and beverage industry The Practice of Graduate Research in Hospitality and Tourism serves as an important forum for initiating research and new ideas internationally. The carefully selected chapters of this essential text will provide you and your students with suggestions that will improve research competency as well as hospitality services to patrons. |
| bs hospitality and tourism management: Setting the Table Danny Meyer, 2009-10-13 The bestselling business book from award-winning restauranteur Danny Meyer, of Union Square Cafe, Gramercy Tavern, and Shake Shack Seventy-five percent of all new restaurant ventures fail, and of those that do stick around, only a few become icons. Danny Meyer started Union Square Cafe when he was 27, with a good idea and hopeful investors. He is now the co-owner of a restaurant empire. How did he do it? How did he beat the odds in one of the toughest trades around? In this landmark book, Danny shares the lessons he learned developing the dynamic philosophy he calls Enlightened Hospitality. The tenets of that philosophy, which emphasize strong in-house relationships as well as customer satisfaction, are applicable to anyone who works in any business. Whether you are a manager, an executive, or a waiter, Danny’s story and philosophy will help you become more effective and productive, while deepening your understanding and appreciation of a job well done. Setting the Table is landmark a motivational work from one of our era’s most gifted and insightful business leaders. |
| bs hospitality and tourism management: Sport Facility Management Rob Ammon, Richard A. Southall, Richard M. Southall, Mark S. Nagel, 2016 An ideal text for students in sport facility and event management courses as well as an invaluable reference for managers and industry professionals. The updates to this third edition include an expanded discussion of naming rights and privatisation and a comprehensive event manual. This edition also features a new chapter entitled Booking & Scheduling. |
| bs hospitality and tourism management: Hospitality Sales and Marketing James R. Abbey, American Hotel & Lodging Association, 2014-08-18 In today's highly-competitive hospitality market, it is essential to have an understanding of sales and marketing. Hospitality Sales and Marketing goes beyond theory to focus on a customer-oriented and practical approach for effectively marketing hotels and restaurants. The book explores the four Ps (price, product, promotion, and place) as they relate to specific market segments, providing a customer-focused perspective. Illustrations and exhibits include industry examples (forms, checklists, advertisements, etc.) that are used by today's industry leaders to effectively market their properties. |
| bs hospitality and tourism management: Strategic Management in the Hospitality Industry Michael D. Olsen, Joseph J. West, Eliza Ching Yick Tse, 2013-10-03 For courses in Strategic Management or Policy in Hospitality Programs. Based on scientific research within the industry, this book outlines a strategic model that can be used to improve decision making and policy within the hospitality field. Combining quality research and experience, it discusses key topics such as: environmental scanning, competitive strategies, structure and implementation, and performance. Placing a responsibility on the learner, the book offers a combination of cumulative learning exercises, simulated decision making settings, and a text specific website. This edition clearly discusses the role of strategy in creating firm value and growth and stresses the relationship between leadership theory, strategic thinking and financial management. |
| bs hospitality and tourism management: Food and Beverage Service Singaravelavan, R., 2016 |
| bs hospitality and tourism management: Marketing Dennis Adcock, Al Halborg, Caroline Ross, 2001 Now revised and updated, this text offers undergraduate students an introduction to the world of marketing. The fourth edition includes new material on areas such as e-commerce, the Internet and relationship marketing. Building on the enormous success of previous editions, this best-selling text has been updated and revised, and continues to provide an up-to-date and student-friendly introduction to marketing. Marketing principles are explained in the context of organisations, business management practice and the changing business environment. Examples and short case studies are used to bring the subject to life, emphasising the practical aspects of the subject as well as the concepts. |
| bs hospitality and tourism management: Be Our Guest Disney Institute, 2003-06 Foreword by Michael D. Eisner. All organisations drive towards the same goal - how best to serve their customers. Walt Disney World has always enjoyed a reputation as a company that set the benchmark for outstanding business practices. Now, for the first time, one critical element of the method behind the magic is revealed: that of quality service. Here, their proven principles and processes are fully outlined, to help your organisation focus its vision and assemble its infrastructure to deliver exceptional customer service. |
| bs hospitality and tourism management: Principles of Tourism Management Johanna Muller, 2016-06-03 There has been a recent upsurge in the tourism sector across the globe. This has facilitated the progress of tourism industry and its contribution to the economy of the world. This book is a collection of recent theories and concepts in the field. It covers a diverse array of topics such as cultural tourism, sustainable tourism, impact of economic and non-economic factors on tourism, importance of marketing, etc. The aim of this text is to bring forth the most innovative case studies to provide the readers with a truly global overview of the subject. It will serve as a resource guide for students, academicians, professionals and anyone else associated with the tourism sector. |
BS in Hospitality and Tourism Management - California State …
The BS in Hospitality and Tourism Management allows students flexibility in the selection of courses related to hospitality and tourism management, commercial recreation, and event …
BACHELOR OF SCIENCE IN TOURISM MANAGEMENT
The BSTM program aims to produce graduates who are equip with competencies needed to execute both operational tasks and management functions in travel and tour services, research …
BS, Hospitality, Tourism, & Event Management - ccga.edu
Hospitality, Tourism, & Event Management…it’s so much more than you think! You can work in traditional hospitality fields like hotels and restaurants, but our students also go on to work in: • …
Hospitality and Tourism Management Program (BBA or BS)
Hospitality and Tourism Management Program (BBA or BS) The following information is a general overview of the program for students in the Fall 21 through Summer 25 catalog. Speak with …
HOSPITALITY AND TOURISM MANAGEMENT, BSHTM
The BSHTM is a 120-credit hour undergraduate degree program designed for students of who want to pursue a career in the hospitality, tourism management and meetings/events industries.
BS Hospitality Management - Liberty University
Bachelor of Science in Hospitality Management 2023-2024 Degree Completion Plan Important: This degree plan is effective for those starting this degree program in fall 2023 through summer …
Hospitality and Tourism Management, Bachelor of Science (BS)
Oct 3, 2023 · Bachelor of Science in Hospitality and Tourism Management (2375) This program is effective as of Summer 2024.
Hospitality and Tourism Management Major - Virginia Tech
Students may choose to concentrate HTM electives in specific areas of emphasis based on career interests. Introduction to Finance, FIN 3054 Legal and Ethical Environment of Business, …
BS in Hospitality and Tourism Management - California State …
Hospitality and tourism are two of California’s fastest growing and most important industries. The BS in Hospitality and Tourism Management allows students flexibility in the selection of …
Bachelor of Science (BS) Hospitality and Tourism …
Bachelor of Science (BS) Hospitality and Tourism Management YEAR ... Accounting and Financial Management for Hospitality C HOST 1301, FINA 3380, and Advanced Standing. 3 …
HOSPITALITY AND TOURISM MANAGEMENT (BS)
HTM 382 Digital Marketing in Hospitality and Tourism 3 HTM 396 HTM Career Planning 3 HTM 410 Sustainable and Eco-Tourism 4 HTM 435 Quality Service Management - W 3 HTM 440 …
Tourism, Hospitality and Event Management BS
The program prepares students for careers in tourism and destination management, hospitality operations, food and beverage, gaming and event leadership and other professional …
Hospitality Management, BS - University of Alabama
The Hospitality Management curriculum offers a variety of courses designed to develop the skills and abilities required for a management career in the hospitality industry.
BACHELOR OF SCIENCE IN HOSPITALITY MANAGEMENT …
HM 211 Entrepreneurship in Tourism and Hospitality 3 - HM 212 Introduction to Meetings, Incentives, Conferences and Events Management (MICE) 3 HM 111 HM 213 Foreign Language …
Hospitality and Tourism Management, Bachelor of Science (BS)
2 Hospitality and Tourism Management, Bachelor of Science (BS) ** This document is meant to serve as a guide. Some planners may show more than 120 credits because faculty have …
Hospitality and Tourism Management, Bachelor of Science …
Business Skills: HTM graduates demonstrate competency in business skills needed to manage related departments within the hospitality/tourism industry. (SRU SLO #2)
Hospitality, Hotel Management and Tourism - BS, Hotel and …
Hospitality, Hotel Management and Tourism - BS, Hotel and Resort ...
Hospitality, Hotel Management and Tourism - BS, Business …
The four-year Bachelor of Science in Hospitality, Hotel Management and Tourism degree prepares professionals to manage organizations and innovate change in a diverse and …
BS in Hospitality and Tourism Management - California State …
The BS in Hospitality and Tourism Management allows students flexibility in the selection of courses related to hospitality and tourism management, commercial recreation, and event …
BACHELOR OF SCIENCE IN TOURISM MANAGEMENT
The BSTM program aims to produce graduates who are equip with competencies needed to execute both operational tasks and management functions in travel and tour services, …
BS, Hospitality, Tourism, & Event Management - ccga.edu
Hospitality, Tourism, & Event Management…it’s so much more than you think! You can work in traditional hospitality fields like hotels and restaurants, but our students also go on to work in: • …
Hospitality and Tourism Management Program (BBA or BS)
Hospitality and Tourism Management Program (BBA or BS) The following information is a general overview of the program for students in the Fall 21 through Summer 25 catalog. Speak with …
HOSPITALITY AND TOURISM MANAGEMENT, BSHTM
The BSHTM is a 120-credit hour undergraduate degree program designed for students of who want to pursue a career in the hospitality, tourism management and meetings/events industries.
BS Hospitality Management - Liberty University
Bachelor of Science in Hospitality Management 2023-2024 Degree Completion Plan Important: This degree plan is effective for those starting this degree program in fall 2023 through …
Hospitality and Tourism Management, Bachelor of Science (BS)
Oct 3, 2023 · Bachelor of Science in Hospitality and Tourism Management (2375) This program is effective as of Summer 2024.
Hospitality and Tourism Management Major - Virginia Tech
Students may choose to concentrate HTM electives in specific areas of emphasis based on career interests. Introduction to Finance, FIN 3054 Legal and Ethical Environment of Business, …
BS in Hospitality and Tourism Management - California State …
Hospitality and tourism are two of California’s fastest growing and most important industries. The BS in Hospitality and Tourism Management allows students flexibility in the selection of …
Bachelor of Science (BS) Hospitality and Tourism …
Bachelor of Science (BS) Hospitality and Tourism Management YEAR ... Accounting and Financial Management for Hospitality C HOST 1301, FINA 3380, and Advanced Standing. 3 …
HOSPITALITY AND TOURISM MANAGEMENT (BS)
HTM 382 Digital Marketing in Hospitality and Tourism 3 HTM 396 HTM Career Planning 3 HTM 410 Sustainable and Eco-Tourism 4 HTM 435 Quality Service Management - W 3 HTM 440 …
Tourism, Hospitality and Event Management BS
The program prepares students for careers in tourism and destination management, hospitality operations, food and beverage, gaming and event leadership and other professional …
Hospitality Management, BS - University of Alabama
The Hospitality Management curriculum offers a variety of courses designed to develop the skills and abilities required for a management career in the hospitality industry.
Hospitality, Hotel Management and Tourism - BS, Hotel and …
The four-year Bachelor of Science in Hospitality, Hotel Management and Tourism degree prepares professionals to manage organizations and innovate change in a diverse and …
BACHELOR OF SCIENCE IN HOSPITALITY …
HM 211 Entrepreneurship in Tourism and Hospitality 3 - HM 212 Introduction to Meetings, Incentives, Conferences and Events Management (MICE) 3 HM 111 HM 213 Foreign …
Hospitality and Tourism Management, Bachelor of Science (BS)
2 Hospitality and Tourism Management, Bachelor of Science (BS) ** This document is meant to serve as a guide. Some planners may show more than 120 credits because faculty have …
Hospitality and Tourism Management, Bachelor of Science …
Business Skills: HTM graduates demonstrate competency in business skills needed to manage related departments within the hospitality/tourism industry. (SRU SLO #2)
Hospitality, Hotel Management and Tourism - BS, Hotel and …
Hospitality, Hotel Management and Tourism - BS, Hotel and Resort ...
Hospitality, Hotel Management and Tourism - BS, Event, …
Through a four-year degree, the Bachelor of Science in Hospitality, Hotel Management and Tourism will prepare professionals to manage organizations and innovate change in a diverse …
