| business capability map examples: Organization Design Naomi Stanford, 2012-06-14 Organization Design looks at how you need to change the ways your organization does things in order to increase productivity, performance, and profit. Providing the knowledge and method to handle the kind of recurring organisational change that all businesses face, those which do not involve transforming the entire enterprise but which necessitate significant change at the business unit, divisional, functional, facility or local levels. The problem lies in knowing what needs to change and how to change it. Taking the organisation as a designed system, it describes four major elements of organizations: the work - the basic tasks to be done by the organisation and its parts, the people - characteristics of individuals in the organization, formal organization - structures eg the organisation hierarchy, processes, and methods that are formally created to get individuals to perform tasks, informal organization - emerging arrangements including variations to the norm, processes, and relationships, commonly described as the culture or 'the way we do things round here'. The way these four elements relate, combine and interact affects productivity, performance and profit. Most books on this subject target a wide management audience rather than HR, this is specifically written for HR practitioners and line managers working together to achieve the goal. It clarifies why and how organisations need to be in a state of readiness to design or redesign and emphasises that people as well as business processes must be part of design considerations. |
| business capability map examples: ArchiMate® 3.0.1 Specification The Open Group, 2017-09-28 The ArchiMate® Specification, an Open Group Standard, defines an open and independent modeling language for Enterprise Architecture that is supported by different tool vendors and consulting firms. The ArchiMate language enables Enterprise Architects to describe, analyze, and visualize the relationships among business domains in an unambiguous way. This book is the official specification of the ArchiMate 3.0.1 modeling language from The Open Group. ArchiMate 3.0.1 is a minor update to ArchiMate 3.0, containing the set of corrections from ArchiMate 3.0 Technical Corrigendum No. 1 (U172). This addresses inconsistencies and errors identified since the publication of Version 3.0 in June 2016. The ArchiMate Specification supports modeling throughout the TOGAF® Architecture Development Method (ADM). New features in Version 3 include elements for modeling the enterprise at a strategic level, such as capability, resource, and outcome. It also includes support to model the physical world of materials and equipment. Furthermore, the consistency and structure of the language have been improved, definitions have been aligned with other standards, and its usability has been enhanced in various other ways. The intended audience is threefold: • Enterprise Architecture practitioners, such as architects (e.g., business, application, information, process, infrastructure, and, obviously, enterprise architects), senior and operational management, project leaders, and anyone committed to work within the reference framework defined by the Enterprise Architecture. • Those who intend to implement the ArchiMate language in a software tool; they will find a complete and detailed description of the language in this book. • The academic community, on which we rely for amending and improving the language, based on state-of-the-art research results in the Enterprise Architecture field. |
| business capability map examples: Operating Model Canvas (OMC) Mark Lancelott, Mikel Gutierrez, Andrew Campbell, 2017-03-16 The journey from strategy to operating success depends on creating an organization that can deliver the chosen strategy. This book, explaining the Operating Model Canvas, shows you how to do this. It teaches you how to define the main work processes, choose an organization structure, develop a high-level blueprint of the IT systems, decide where to locate and how to lay out floor plans, set up relationships with suppliers and design a management system and scorecard with which to run the new organization. The Operating Model Canvas helps you to create a target operating model aligned to your strategy. The book contains more than 20 examples ranging from large multi-nationals to government departments to small charities and from an operating model for a business to an operating model for a department of five people. The book describes more than 15 tools, including new tools such as the value chain map, the organization model and the high-level IT blueprint. Most importantly, the book contains two fully worked examples showing how the tools can be used to develop a new operating model. This book should be on the desk of every consultant, every strategist, every leader of transformation, every functional business partner, every business or enterprise architect, every Lean expert or business improvement champion, in fact everyone who wants to help their organization be successful. For trainers free additional material of this book is available. This can be found under the Training Material tab. Log in with your trainer account to access the material.Additional content can be found on the website for the Operational Model Canvas: https://www.operatingmodelcanvas.com |
| business capability map examples: Applying Business Capabilities in a Corporate Buyer M&A Process Andreas Freitag, 2014-10-01 As a first step towards applying Enterprise Architecture Management (EAM) in Mergers and Acquisitions (M&A), Andreas Freitag investigates the end-to-end applicability of business capabilities in the M&A process of a corporate buyer organization. Enterprises still struggle to manage M&A efficiently. A significant number of merger projects do not reach the expected goals or fail completely. Therefore, companies attempt to improve their M&A capability by establishing the required skills, organization, processes and methods. EAM is an approach for business and IT planning, promising to contribute to the success of business transformation challenges such as M&A. Business capability models are an essential element of a state of the art EAM approach. They are frequently used as a starting point to work collaboratively with business and IT stakeholders. |
| business capability map examples: Business Architecture Pierre Hadaya, Bernard Gagnon, 2017-03-23 History has shown that having a competitive advantage is critical to the success and long-term viability of all organizations. However, creating and sustaining such an advantage is a challenge. Organizations must formulate a winning strategy, surpass competitors at implementing and executing it, and excel at adapting in response to internal and external events. Although organizations have applied numerous best practices to help them succeed in their strategic endeavors, they still face serious difficulties, which they can only surmount by adopting business architecture. The goal of this book is to describe what business architecture is; how it can help meet the challenge of formulating, implementing and executing an organization’s strategy; and how to build and exploit a superior strategy management system that leverages business architecture. |
| business capability map examples: SOA Source Book The Open Group, 2020-06-11 Software services are established as a programming concept, but their impact on the overall architecture of enterprise IT and business operations is not well-understood. This has led to problems in deploying SOA, and some disillusionment. The SOA Source Book adds to this a collection of reference material for SOA. It is an invaluable resource for enterprise architects working with SOA.The SOA Source Book will help enterprise architects to use SOA effectively. It explains: What SOA is How to evaluate SOA features in business terms How to model SOA How to use The Open Group Architecture Framework (TOGAF ) for SOA SOA governance This book explains how TOGAF can help to make an Enterprise Architecture. Enterprise Architecture is an approach that can help management to understand this growing complexity. |
| business capability map examples: Playing to Win Alan G. Lafley, Roger L. Martin, 2013 Explains how companies must pinpoint business strategies to a few critically important choices, identifying common blunders while outlining simple exercises and questions that can guide day-to-day and long-term decisions. |
| business capability map examples: User Story Mapping Jeff Patton, Peter Economy, 2014-09-05 User story mapping is a valuable tool for software development, once you understand why and how to use it. This insightful book examines how this often misunderstood technique can help your team stay focused on users and their needs without getting lost in the enthusiasm for individual product features. Author Jeff Patton shows you how changeable story maps enable your team to hold better conversations about the project throughout the development process. Your team will learn to come away with a shared understanding of what you’re attempting to build and why. Get a high-level view of story mapping, with an exercise to learn key concepts quickly Understand how stories really work, and how they come to life in Agile and Lean projects Dive into a story’s lifecycle, starting with opportunities and moving deeper into discovery Prepare your stories, pay attention while they’re built, and learn from those you convert to working software |
| business capability map examples: Enterprise Architecture as Strategy Jeanne W. Ross, Peter Weill, David Robertson, 2006 Enterprise architecture defines a firm's needs for standardized tasks, job roles, systems, infrastructure, and data in core business processes. This book explains enterprise architecture's vital role in enabling - or constraining - the execution of business strategy. It provides frameworks, case examples, and more. |
| business capability map examples: From Strategy to Execution Daniel Pantaleo, Nirmal Pal, 2008-02-22 This insightful book presents new and innovative business models that are increasingly becoming a key to business success in a rapidly changing world. It details new and appropriate analytics, frameworks, insights, and forecasts for strategy and execution. At the intersection of disruptive and accelerated change, business leaders around the world are trying to embrace change and incorporate innovative business models in the basics of their businesses. Increasing emphasis is being placed on rethinking how customer value is developed and delivered, rethinking the profit formula and the financial model, and making corresponding changes to the core resources. |
| business capability map examples: Sustainable Growth Through Strategic Innovation Mitsuru Kodama, 2018 From detailed reviews of existing dynamic capabilities, this book presents a theoretical model of a strategic innovation system as a corporate system capability to enable a large company to achieve strategic innovation. The book includes in-depth case studies to illustrate the importance of strategic innovation capabilities. |
| business capability map examples: Enterprise Business Architecture Ralph Whittle, Conrad B. Myrick, 2016-04-19 A critical part of any company's successful strategic planning is the creation of an Enterprise Business Architecture (EBA) with its formal linkages. Strategic research and analysis firms have recognized the importance of an integrated enterprise architecture and they have frequently reported on its increasing value to successful companies. Enterpr |
| business capability map examples: Building IBM Business Process Management Solutions Using WebSphere V7 and Business Space Martin Keen, Bryan Brown, Andy Garratt, Benjamin Käckenmeister, Ahmed Khairy, Kevin O'Mahony, Lei Yu, IBM Redbooks, 2011-01-17 IBM® Business Space powered by IBM WebSphere® is a common user interface framework for aggregating content and delivering it via a browser. A is a collection of related Web content that provides you with insight into your business. Part 1 of this IBM Redbooks® publication introduces Business Space and provides Business Process Management (BPM) usage patterns for it. Part 2 of this book use a fictional business scenario to show how business space widgets can be used to solve a variety of business problems, using products such as IBM WebSphere Process Server, IBM WebSphere Enterprise Service Bus, IBM WebSphere Business Monitor, IBM WebSphere Business Compass, and IBM WebSphere Business Services Fabric. Part 3 shows how to build custom Business Space widgets, and how to build clients and servers for these custom widgets. This book addresses Business Space powered by IBM WebSphere Version 7.0. |
| business capability map examples: The Measurement of Scientific, Technological and Innovation Activities Oslo Manual 2018 Guidelines for Collecting, Reporting and Using Data on Innovation, 4th Edition OECD, Eurostat, 2018-10-22 What is innovation and how should it be measured? Understanding the scale of innovation activities, the characteristics of innovative firms and the internal and systemic factors that can influence innovation is a prerequisite for the pursuit and analysis of policies aimed at fostering innovation. |
| business capability map examples: The TOGAF® Standard, Version 9.2 The Open Group, 2018-04-16 The TOGAF standard is a framework - a detailed method and a set of supporting tools - for developing an Enterprise Architecture, developed by members of The Open Group Architecture Forum. The TOGAF Standard, Version 9.2 is an update providing additional guidance, correcting errors, introducing structural changes to support the TOGAF Library (an extensive collection of reference material), and removing obsolete content. It may be used freely by any organization wishing to develop an Enterprise Architecture for use within that organization (subject to the Conditions of Use). This Book is divided into six parts: • Part I - Introduction This part provides a high-level introduction to the key concepts of Enterprise Architecture and in particular the TOGAF approach. It contains the definitions of terms used throughout the standard. • Part II - Architecture Development Method This is the core of the TOGAF framework. It describes the TOGAF Architecture Development Method (ADM) – a step-by-step approach to developing an Enterprise Architecture. • Part III - ADM Guidelines & Techniques This part contains a collection of guidelines and techniques available for use in applying the TOGAF framework and the TOGAF ADM. Additional guidelines and techniques are also in the TOGAF Library (available online from The Open Group). • Part IV - Architecture Content Framework This part describes the TOGAF content framework, including a structured metamodel for architectural artifacts, the use of re-usable architecture building blocks, and an overview of typical architecture deliverables. • Part V - Enterprise Continuum & Tools This part discusses appropriate taxonomies and tools to categorize and store the outputs of architecture activity within an enterprise. • Part VI Architecture Capability Framework This part discusses the organization, processes, skills, roles, and responsibilities required to establish and operate an architecture practice within an enterprise. |
| business capability map examples: Business Process Mapping J. Mike Jacka, Paulette J. Keller, 2009-07-07 Praise for Business Process Mapping IMPROVING Customer Satisfaction SECOND EDITION A must-read for anyone performing business process mapping! This treasure shares step-by-step approaches and critical success factors, based on years of practical, customer-focused experience. A real winner! Timothy R. Holmes, CPA, former General Auditor, American Red Cross Paulette and Mike make extensive use of anecdotes and real-life examples to bring alive the topic of business process mapping. From the outset, this book will engage you and draw you into the world of business process mapping. Who would have thought that reading about business process mapping could make you smile? Well, Mike and Paulette can make it happen! Within each chapter, the authors provide detailed examples and exhibits used to document a process. Each chapter also includes a 'Recap' and 'Key Analysis Points' which enable the reader to distill the highlights of the chapter. Barbara J. Muller, CPA, CFE, Senior Lecturer, School of Accountancy, W. P. Carey School of Business, Arizona State University Keller and Jacka cut through the drudgery of process mapping with a path-breaking approach that enables the reader to better understand processes, how they work and how they work together toward successful achievement of business objectives. With great style and flair, this book will provide you with a different way of thinking and new tools to assist you in process analysis and improvement. This book is a must-read for auditors, risk managers, quality improvement management, and business process engineers. Dean Bahrman, VP and Internal Audit Director (Retired), Global Financial Services Companies Mike Jacka and Paulette Keller show their expertise with the application of business process mapping in increasing customer service and satisfaction in this updated and expanded edition of this popular book. With clear, practical examples and applications, this book shows the writing talents of both authors, and it will be used over and over by those from all lines of industries and professions. Kudos for a job well done! Joan Pastor, PhD, Founding Partner, Licensed Industrial-Organizational Psychologist, JPA International, Inc., Beverly Hills, California |
| business capability map examples: The TOGAF® Standard, 10th Edition - Business Architecture The Open Group, 2022-04-26 This document is a compilation of TOGAF Series Guides addressing Business Architecture. It has been developed and approved by The Open Group and is part of the TOGAF Standard, 10th Edition. It consists of the following documents: TOGAF® Series Guide: Business Models This document provides a basis for Enterprise Architects to understand and utilize business models, which describe the rationale of how an organization creates, delivers, and captures value. It covers the concept and purpose of business models and highlights the Business Model CanvasTM technique. TOGAF® Series Guide: Business Capabilities, Version 2 This document answers key questions about what a business capability is, and how it is used to enhance business analysis and planning. It addresses how to provide the architect with a means to create a capability map and align it with other Business Architecture viewpoints in support of business planning processes. TOGAF® Series Guide: Value Streams Value streams are one of the core elements of a Business Architecture. This document provides an architected approach to developing a business value model. It addresses how to identify, define, model, and map a value stream to other key components of an enterprise’s Business Architecture. TOGAF® Series Guide: Information Mapping This document describes how to develop an Information Map that articulates, characterizes, and visually represents information that is critical to the business. It provides architects with a framework to help understand what information matters most to a business before developing or proposing solutions. TOGAF® Series Guide: Organization Mapping This document shows how organization mapping provides the organizational context to an Enterprise Architecture. While capability mapping exposes what a business does and value stream mapping exposes how it delivers value to specific stakeholders, the organization map identifies the business units or third parties that possess or use those capabilities, and which participate in the value streams. TOGAF® Series Guide: Business Scenarios This document describes the Business Scenarios technique, which provides a mechanism to fully understand the requirements of information technology and align it with business needs. It shows how Business Scenarios can be used to develop resonating business requirements and how they support and enable the enterprise to achieve its business objectives. |
| business capability map examples: Outside in Harley Manning, Kerry Bodine, 2012 For readers of Delivering Happiness and The New Gold Standard--a revolutionary approach to understanding and mastering the customer experience from Forrester Research. |
| business capability map examples: Masterclass Enterprise Architecture Management Jürgen Jung, Bardo Fraunholz, 2021-09-06 This textbook provides a hands-on introduction to enterprise architecture management. It guides the reader through the applications of methods and tools to typical business problems by presenting enterprise architecture frameworks and by sharing experiences from industry. The structure of the book represents the typical stages of the journey of an enterprise architect. Chapter 1 addresses the central question of what to achieve with the introduction of an enterprise architecture. Chapter 2 then introduces concepts and visualizations for business architecture that help with understanding the business. In chapter 3 the development of an application architecture is outlined, which provides transparency on information systems and their business context. Next, chapter 4 presents visual tools to analyze, improve and eventually optimize the application landscape. Chapter 5 discusses both traditional organizational as well as collaborative approaches to enterprise architecture management. Eventually, several established enterprise architecture frameworks like TOGAF, Zachmann, ArchiMate, and IAF are described in chapter 6. The book concludes with a summary and an outlook on future research potential in chapter 7. Based on their experiences through several years of teaching, the authors introduce students step-by-step to enterprise architecture development and management. Their book is intended as a guide for master classes at universities and includes lots of exercises and references for further reading. |
| business capability map examples: Your Strategy Needs a Strategy Martin Reeves, Knut Haanaes, 2015-05-19 You think you have a winning strategy. But do you? Executives are bombarded with bestselling ideas and best practices for achieving competitive advantage, but many of these ideas and practices contradict each other. Should you aim to be big or fast? Should you create a blue ocean, be adaptive, play to win—or forget about a sustainable competitive advantage altogether? In a business environment that is changing faster and becoming more uncertain and complex almost by the day, it’s never been more important—or more difficult—to choose the right approach to strategy. In this book, The Boston Consulting Group’s Martin Reeves, Knut Haanæs, and Janmejaya Sinha offer a proven method to determine the strategy approach that is best for your company. They start by helping you assess your business environment—how unpredictable it is, how much power you have to change it, and how harsh it is—a critical component of getting strategy right. They show how existing strategy approaches sort into five categories—Be Big, Be Fast, Be First, Be the Orchestrator, or simply Be Viable—depending on the extent of predictability, malleability, and harshness. In-depth explanations of each of these approaches will provide critical insight to help you match your approach to strategy to your environment, determine when and how to execute each one, and avoid a potentially fatal mismatch. Addressing your most pressing strategic challenges, you’ll be able to answer questions such as: • What replaces planning when the annual cycle is obsolete? • When can we—and when should we—shape the game to our advantage? • How do we simultaneously implement different strategic approaches for different business units? • How do we manage the inherent contradictions in formulating and executing different strategies across multiple businesses and geographies? Until now, no book brings it all together and offers a practical tool for understanding which strategic approach to apply. Get started today. |
| business capability map examples: Business Process Change Paul Harmon, 2014-04-26 Business Process Change, 3rd Edition provides a balanced view of the field of business process change. Bestselling author Paul Harmon offers concepts, methods, cases for all aspects and phases of successful business process improvement. Updated and added for this edition is new material on the development of business models and business process architecture development, on integrating decision management models and business rules, on service processes and on dynamic case management, and on integrating various approaches in a broad business process management approach. New to this edition: - How to develop business models and business process architecture - How to integrate decision management models and business rules - New material on service processes and on dynamic case management - Learn to integrate various approaches in a broad business process management approach - Extensive revision and update addresses Business Process Management Systems, and the integration of process redesign and Six Sigma - Learn how all the different process elements fit together in this best first book on business process, now completely updated - Tailor the presented methodology, which is based on best practices, to your organization's specific needs - Understand the human aspects of process redesign - Benefit from all new detailed case studies showing how these methods are implemented |
| business capability map examples: Surviving Supply Chain Integration National Research Council, Commission on Engineering and Technical Systems, Board on Manufacturing and Engineering Design, Committee on Supply Chain Integration, 2000-03-23 The managed flow of goods and information from raw material to final sale also known as a supply chain affects everythingâ€from the U.S. gross domestic product to where you can buy your jeans. The nature of a company's supply chain has a significant effect on its success or failureâ€as in the success of Dell Computer's make-to-order system and the failure of General Motor's vertical integration during the 1998 United Auto Workers strike. Supply Chain Integration looks at this crucial component of business at a time when product design, manufacture, and delivery are changing radically and globally. This book explores the benefits of continuously improving the relationship between the firm, its suppliers, and its customers to ensure the highest added value. This book identifies the state-of-the-art developments that contribute to the success of vertical tiers of suppliers and relates these developments to the capabilities that small and medium-sized manufacturers must have to be viable participants in this system. Strategies for attaining these capabilities through manufacturing extension centers and other technical assistance providers at the national, state, and local level are suggested. This book identifies action steps for small and medium-sized manufacturersâ€the seed corn of business start-up and developmentâ€to improve supply chain management. The book examines supply chain models from consultant firms, universities, manufacturers, and associations. Topics include the roles of suppliers and other supply chain participants, the rise of outsourcing, the importance of information management, the natural tension between buyer and seller, sources of assistance to small and medium-sized firms, and a host of other issues. Supply Chain Integration will be of interest to industry policymakers, economists, researchers, business leaders, and forward-thinking executives. |
| business capability map examples: The ACORD Capability Model David Jones, David Schmitz, Nicholas France, Mark Orlandi, 2010-11-02 |
| business capability map examples: Information Systems Transformation William M. Ulrich, Philip Newcomb, 2010-02-04 Every major enterprise has a significant installed base of existing software systems that reflect the tangled IT architectures that result from decades of patches and failed replacements. Most of these systems were designed to support business architectures that have changed dramatically. At best, these systems hinder agility and competitiveness and, at worst, can bring critical business functions to a halt. Architecture-Driven Modernization (ADM) restores the value of entrenched systems by capturing and retooling various aspects of existing application environments, allowing old infrastructures to deliver renewed value and align effectively with enterprise strategies and business architectures. Information Systems Transformation provides a practical guide to organizations seeking ways to understand and leverage existing systems as part of their information management strategies. It includes an introduction to ADM disciplines, tools, and standards as well as a series of scenarios outlining how ADM is applied to various initiatives. Drawing upon lessons learned from real modernization projects, it distills the theory and explains principles, processes, and best practices for every industry. Acts as a one-stop shopping reference and complete guide for implementing various modernization models in myriad industries and departments Every concept is illustrated with real-life examples from various modernization projects, allowing you to immediately apply tested solutions and see results Authored by the Co-chair of the Object Management Group (OMG) Architecture-Driven Modernization (ADM) Task Force, which sets definitive systems modernization standards for the entire IT industry A web site supports the book with up to date coverage of evolving ADM Specifications, Tutorials, and Whitepapers, allowing you to remain up to date on modernization topics as they develop |
| business capability map examples: Strategic Management (color) , 2020-08-18 Strategic Management (2020) is a 325-page open educational resource designed as an introduction to the key topics and themes of strategic management. The open textbook is intended for a senior capstone course in an undergraduate business program and suitable for a wide range of undergraduate business students including those majoring in marketing, management, business administration, accounting, finance, real estate, business information technology, and hospitality and tourism. The text presents examples of familiar companies and personalities to illustrate the different strategies used by today's firms and how they go about implementing those strategies. It includes case studies, end of section key takeaways, exercises, and links to external videos, and an end-of-book glossary. The text is ideal for courses which focus on how organizations operate at the strategic level to be successful. Students will learn how to conduct case analyses, measure organizational performance, and conduct external and internal analyses. |
| business capability map examples: The HR Scorecard Brian E. Becker, David Ulrich, Mark A. Huselid, 2001-04-11 Three experts in Human Resources introduce a measurement system that convincingly showcases how HR impacts business performance. Drawing from the authors' ongoing study of nearly 3,000 firms, this book describes a seven-step process for embedding HR systems within the firm's overall strategy—what the authors describe as an HR Scorecard—and measuring its activities in terms that line managers and CEOs will find compelling. Analyzing how each element of the HR system can be designed to enhance firm performance and maximize the overall quality of human capital, this important book heralds the emergence of HR as a strategic powerhouse in today's organizations. |
| business capability map examples: The Essential Advantage Paul Leinwand, Cesare Mainardi, 2011 Conventional wisdom on strategy is no longer a reliable guide. In Essential Advantage, Booz & Company's Cesare Mainardi and Paul Leinwand maintain that success in any market accrues to firms with coherence: a tight match between their strategic direction and the capabilities that make them unique. Achieving this clarity takes a sharpness of focus that only exceptional companies have mastered. This book helps you identify your firm's blend of strategic direction and distinctive capabilities that give it the right to win in its chosen markets. Based on extensive research and filled with company examples--including Amazon.com, Johnson & Johnson, Tata Sons, and Procter & Gamble--Essential Advantage helps you construct a coherent company in which the pieces reinforce each other instead of working at cross-purposes. The authors reveal: · Why you should focus on a system of a few aligned capabilities · How to identify the way to play in your market · How to design a strategy for well-modulated growth · How to align a portfolio of businesses behind your capability system · How your strategy clarifies growth, costs, and people decisions Few companies achieve a capability-driven right to win in their market. This book helps you position your firm to be among them. |
| business capability map examples: 77 Building Blocks of Digital Transformation Jace An, 2019-04-11 In 2018, '77 Building Blocks of Digital Transformation: The Digital Capability Model' was published to help 'digital practitioners' working in the digital space. Since then, quite a few readers have suggested writing a book about digital transformation for 'the general public' interested in learning more than basics of digital transformation. That is how the book '77 Building Blocks of Digital Transformation: Simply Explained' has been created.This book is intended to deliver the key messages of 'the 77 Building Blocks' to the general public. It aims to help the general public understand 'actual practices' in the digital space. This is not a theory book that discusses the academical ideas and concepts of digital transformation, but a 'practical' field book that describes the proven digital capabilities as the building blocks of digital transformation. This book does however not fully cover the technical detail of the Maturity Model described in '77 Building Blocks of Digital transformation: The Digital Capability Model' that aims to help digital practitioners with measuring digital maturity. Instead, this book provides examples of higher maturity indicators as an introduction to the Maturity Model. If you are looking for a deep dive into the Maturity Model, refer to '77 Building Blocks of Digital transformation: The Digital Capability Model'.This book covers:1. Digital Customer Experience Management -Digital Customer Journey Management -User Research -Usability Analysis -User Experience Designing -User Experience Testing 2. Social Interaction -Social Listening -Social Media Marketing -Social Media Servicing -Online Community Management -Rating & Review Management -Content Moderation -Social Crisis Management3. Digital Marketing -Digital Brand Marketing -Search Engine Optimization -Paid Search -Content Targeting -Affiliate Marketing -Online Advertising -Digital Campaign Management -Lead Management -Marketing Offer Management -Email Marketing -Mobile Marketing -Marketing Automation -Conversion Rate Optimization4. Digital Commerce -Online Merchandising -Shopping Cart & Checkout -Payments & Reconciliation -Order Management & Fulfillment -Account Management & Self-Service5. Digital Channel Management -Channel Mix & Optimization -Cross-Business Integration -Cross-Channel Integration -Multi-Device Presentation6. Knowledge & Content Management -Knowledge Collaboration -Knowledge Base Management -Content Lifecycle Management -Digital Asset Management -Content Aggregation & Syndication -Web Content Management7. Customization & Personalization -Customer Preference Management -Customer Communication Management -Social Behaviour Management -Interaction Tracking & Management -Customer Loyalty Management -Digital Customer Services8. Digital Intelligence -Product Similarity Analytics -Customer Insights -Customer Segmentation -Conversion Analytics -Digital Marketing Effectiveness -Big Data Analytics -Web Analytics -Reporting & Dashboard9. Digital Data Management -Non-relational Data Management -Distributed Data Store Management -Enterprise Search -Master Data Management -Data Quality Management -Digital Data Policy Management10. Digital Infrastructure Management -On-Demand Provisioning -User Interaction Services -Process Integration Services -Parallel Processing Services -Federated Access Management -Digital Continuity Management11. Digital Alignment -Digital Innovation -Digital Planning -Digital Governance -Cross-Boundary Collaboration -Digital Journey Readiness12. Digital Development & Operations -Digital Program & Project Management -Digital Design Authority -Digital Capability Development -Digital Capability Introduction -Digital Service Operations -Digital Quality Management |
| business capability map examples: Performance Dashboards Wayne W. Eckerson, 2005-10-27 Tips, techniques, and trends on how to use dashboard technology to optimize business performance Business performance management is a hot new management discipline that delivers tremendous value when supported by information technology. Through case studies and industry research, this book shows how leading companies are using performance dashboards to execute strategy, optimize business processes, and improve performance. Wayne W. Eckerson (Hingham, MA) is the Director of Research for The Data Warehousing Institute (TDWI), the leading association of business intelligence and data warehousing professionals worldwide that provide high-quality, in-depth education, training, and research. He is a columnist for SearchCIO.com, DM Review, Application Development Trends, the Business Intelligence Journal, and TDWI Case Studies & Solution. |
| business capability map examples: Harvard Business Review on Rebuilding Your Business Model Harvard Business Review, 2011-05-10 Revise your game plan--and profit from the change. If you need the best practices and ideas for creating business models that drive growth--but don't have time to find them--this book is for you. Here are 10 inspiring and useful perspectives, all in one place. This collection of HBR articles will help you: - Reinvent your business profitably - Set your model up for success with a winning competitive strategy - Test and change your assumptions about customers - Spot trends that could transform your business - Exploit disruptive technologies - Give traditional offerings a shot in the arm - Produce game changers for your industry or market - Build a new business in an established organization |
| business capability map examples: Business Architecture William Ulrich, Neal McWhorter, 2010 |
| business capability map examples: Jobs to Be Done Anthony W. Ulwick, 2016-10-25 Why do some innovation projects succeed where others fail? The book reveals the business implications of Jobs Theory and explains how to put Jobs Theory into practice using Outcome-Driven Innovation. |
| business capability map examples: ADKAR Jeff Hiatt, 2006 In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to build awareness, create desire, develop knowledge, foster ability and reinforce changes in your organization. The ADKAR Model is changing how we think about managing the people side of change, and provides a powerful foundation to help you succeed at change. |
| business capability map examples: Business Modeling and Software Design Boris Shishkov, |
| business capability map examples: Impact Mapping Gojko Adzic, 2012-10 A practical guide to impact mapping, a simple yet incredibly effective method for collaborative strategic planning that helps organizations make an impact with software. |
| business capability map examples: Capability Cases Irene Polikoff, Robert Coyne, Ralph Hodgson, 2006 This book introduces Capability Cases -- a solution-based technique to building viable enterprise and commercial software. [UNK] Help your organization bridge the gap between business and ITI [UNK] Empowers the reader to better grasp business needs and more quickly solve problems by leveraging the promise of emerging technologies [UNK] Optimize the enterprise by envisioning solutions and taking advantage of the emerging practice of capability cases In today's climate of breakneck business pace, enterprise computing practitioners have to be results-oriented. This insightful new book lays our a clear path to achieving solutions. It describes an innovative and powerful new approach to envisioning, planning, designing, and building contemporary business software system solutions, using best practices captured in the form of Capability Cases. The authors help the reader align business strategy and required results to successful technology implementations. They demonstrate how to build a reliable bridge from the organization's business needs to optimal technology solutions that assure the long term viability of the enterprise, and maximize return on institutional investments. and design patterns, and this book is the first to show you how to make them work for your organization. |
| business capability map examples: Business Process Management Design Guide: Using IBM Business Process Manager Dr. Ali Arsanjani, Nakul Bharade, Magnus Borgenstrand, Philipp Schume, J. Keith Wood, Vyacheslav Zheltonogov, IBM Redbooks, 2015-04-27 IBM® Business Process Manager (IBM BPM) is a comprehensive business process management (BPM) suite that provides visibility and management of your business processes. IBM BPM supports the whole BPM lifecycle approach: Discover and document Plan Implement Deploy Manage Optimize Process owners and business owners can use this solution to engage directly in the improvement of their business processes. IBM BPM excels in integrating role-based process design, and provides a social BPM experience. It enables asset sharing and creating versions through its Process Center. The Process Center acts as a unified repository, making it possible to manage changes to the business processes with confidence. IBM BPM supports a wide range of standards for process modeling and exchange. Built-in analytics and search capabilities help to further improve and optimize the business processes. This IBM Redbooks® publication provides valuable information for project teams and business people that are involved in projects using IBM BPM. It describes the important design decisions that you face as a team. These decisions invariably have an effect on the success of your project. These decisions range from the more business-centric decisions, such as which should be your first process, to the more technical decisions, such as solution analysis and architectural considerations. |
| business capability map examples: Outcome-Driven Business Architecture Amit Tiwary, Bhuvan Unhelkar, 2018-08-06 This book discusses business architecture as a basis for aligning efforts with outcomes. It views BA as complementary to enterprise architecture, where the focus of technological initiatives and inventories is to understand and improve business organization, business direction, and business decision-making. This book provides a practical, long-term view on BA. Based on the authors' consulting experience and industrial research, the material in this book is a valuable addition to the thought processes around BA and EA. The lead author has direct and practical experience with large clients in applying APQC capability framework for undertaking multiple enterprise-wide capability assessments. |
| business capability map examples: Mastering the Rockefeller Habits Verne Harnish, 2023-09-20 A Detailed Roadmap for Companies at Various Stages of Development on How to Get to the Next Level. Leaders and employees of growing firms want ideas and tools they can implement immediately to improve some aspect of their business. Verne Harnish, serial entrepreneur, advisor, and venture investor, brings to business leaders the fundamentals that produce real wealth—the same habits that typified American business magnate John D. Rockefeller’s disciplined approach to business. Harnish masterfully intertwines the legendary business philosophy of Rockefeller with lessons to be learned from ten extraordinary organizations. Aiming to empower present-day business leaders, this remarkably successful book includes invaluable lessons from real-world case studies. A treasure trove of practical situations teeming with insights and actionable recommendations, Mastering the Rockefeller Habits will help you unlock the secrets to scaling up your enterprise while simultaneously sidestepping the pitfalls that plague new ventures. From seasoned industry titans to ambitious start-up founders, anyone can swiftly implement these teachings for immediate impact. |
| business capability map examples: Digital Enterprise Transformation Axel Uhl, Lars Alexander Gollenia, 2016-04-22 The integration of technological innovations, such as In-Memory Analytics, Cloud Computing, Mobile Connectivity, and Social Media, with business practice can enable significant competitive advantage. In order to embrace recent challenges and changes in the governance of IT strategies, SAP and its think tank - the Business Transformation Academy (BTA) - have jointly developed the Digital Capability Framework (DCF). Digital Enterprise Transformation: A Business-Driven Approach to Leveraging Innovative IT by Axel Uhl and Lars Alexander Gollenia outlines the DCF which comprises six specific capabilities: Innovation Management, Transformation Management, IT Excellence, Customer Centricity, Effective Knowledge Worker, and Operational Excellence. In cooperation with the University of Applied Sciences and Arts Northwestern Switzerland, University of St. Gallen (Switzerland), Queensland University of Technology (Australia), University of Liechtenstein (Principality of Liechtenstein), and Karlsruhe Institute of Technology (Germany), SAP and the BTA have been validating each capability and the corresponding maturity models based on analyzing several ’lighthouse’ case studies comprising: SAMSUNG, IBM, Finanz Informatik, The Walt Disney Company, Google Inc., HILTI AG. Digital Enterprise Transformation presents how these companies take advantage of innovative IT and how they develop their digital capabilities. On top the authors also develop and present a range of novel yet hands-on Digital Use Cases for a number of different industries which have emerged from innovative technological trends such as: Big Data, Cloud Computing, 3D Printing and Internet of Things. |
BUSINESS | English meaning - Cambridge Dictionary
BUSINESS definition: 1. the activity of buying and selling goods and services: 2. a particular company that buys and….
VENTURE | English meaning - Cambridge Dictionary
VENTURE definition: 1. a new activity, usually in business, that involves risk or uncertainty: 2. to risk going….
ENTERPRISE | English meaning - Cambridge Dictionary
ENTERPRISE definition: 1. an organization, especially a business, or a difficult and important plan, especially one that….
INCUMBENT | English meaning - Cambridge Dictionary
INCUMBENT definition: 1. officially having the named position: 2. to be necessary for someone: 3. the person who has or….
AD HOC | English meaning - Cambridge Dictionary
AD HOC definition: 1. made or happening only for a particular purpose or need, not planned before it happens: 2. made….
LEVERAGE | English meaning - Cambridge Dictionary
LEVERAGE definition: 1. the action or advantage of using a lever: 2. power to influence people and get the results you….
ENTREPRENEUR | English meaning - Cambridge Dictionary
ENTREPRENEUR definition: 1. someone who starts their own business, especially when this involves seeing a new opportunity….
CULTIVATE | English meaning - Cambridge Dictionary
CULTIVATE definition: 1. to prepare land and grow crops on it, or to grow a particular crop: 2. to try to develop and….
EQUITY | English meaning - Cambridge Dictionary
EQUITY definition: 1. the value of a company, divided into many equal parts owned by the shareholders, or one of the….
LIAISE | English meaning - Cambridge Dictionary
LIAISE definition: 1. to speak to people in other organizations, etc. in order to work with them or exchange….
4- MITA Business Architecture - Centers for Medicare
May 8, 2006 · Business Capability Matrix Beneficiaries enroll at multiple locations for different benefit plans. Treatment is not coordinated across programs. ... States map their business …
Federal Financial Management System Requirements (FFM …
• Defined as federal government unique financial management data input, business process, and data output; • Applicable to both administrative systems as well as program operation systems …
Capability-based planning with TOGAF and ArchiMate
master thesis capability-based planning with togaf and archimate papazoglou anastasios business information technology school of management and governance
Packaged Business Capabilities V1-A - Sage IT
According to Gartner, a packaged business capability is an: ‘encapsulated software components that represent a well-defined business capability, recognizable as such by a business user and …
How to Build an Enterprise Architecture Roadmap
Bubble charts can show scoring for elements such as Business Fit versus Technical Fit. The size and color of bubbles can also be used to represent the strength or weakness of additional …
SIMILAR YET DIFFERENT: VALUE STREAMS AND BUSINESS …
Figure 1 below illustrates examples of level 3 business processes that would be cross-mapped to the ‘Check In’ value stream stage as seen by a customer. Similar Yet Different: Value Streams …
ArchiMate Modeling Language - Sparx Systems
Oct 3, 2022 · Technology Examples 66 Physical Layer Elements 68 Physical Examples70 ... Capability Map Viewpoint143 Value Stream Viewpoint144 Outcome Realization Viewpoint145 …
BUSINESS CAPABILITIES VS BUSINESS AND TECHNOLOGY …
A 27 Business Capabilities VS Business and Technology Services 6 Figure 2 provides a different perspective on the business capabilities and services, and enables business capabilities to be …
Business Capability-Based Investment Optimization (BCM …
strategic business capability model within an implementation project. • Establish guidance on transition from business capability modeling to business process modeling within an …
ArchiMate Modeling Language - Sparx Systems
This illustration shows the documentation for one of the most important Strategy Viewpoints - the Capability Map viewpoint, which allows Business Architects to create a structured overview of …
Reference Business and Solution Architecture – Content …
Business Capability Model Business Process Model The Value Chain of an Enterprise can be described by 8 Generic Business Processes, defining the building blocks and structure to …
Building an Analytical Roadmap: A Real Life Example - SAS
Establish business priorities 2. Create support & urgency 3. Create partnership structure 4. Align organisation Analytics Business Partners Business Sponsors Business Owners 2. Analytics …
Advancement of Business Architecture in the TOGAF® …
– Transition business models, if available, are valuable inputs to creating transition Business Architectures and business roadmaps » Phases C – H – Business models help keep initiatives …
ENHANCING VALUE STREAM MAP EFFECTIVENESS …
examples, we demonstrate that mapping each stage of the value stream to its supporting business capabilities is ... Business Capability Map, Business Architecture I. INTRODUCTION …
Leadership capability modeling Introducing the next …
some representative examples we’ve found in the offerings of “competency library” providers: Fin-Tech 5 competencies “Competency library” examples Strategic thinking Global mindset, …
California Enterprise Architecture Framework Views
documents the architecture of one or more lines of business or business service capability. Segment components describe core mission areas, supporting processes, and distinct, …
Common Services Data Model (CSDM) Primer
examples, a common data model ensures that visibility data collected by your operations ... map using ServiceNow Service Mapping to identify all of the underlying infrastructure CIs and …
NTT DATA’s Guide to CSDM
with Business Capability and Business Application, it wasn’t until New York that CSDM included what we are going to cover in the rest of this book. The framework ... capabilities ensures that …
BUSINESS ARCHITECTURE: SETTING THE RECORD STRAIGHT
2. The business architecture capability map is the deliverable. • The capability map is only one business architecture blueprint and of limited value when not incorporated with other aspects of …
Building an integrated technology road map to drive …
Budli ni g an integrated technology road map comprsi es two major phases: the initia l setup of the road map and the refni ement. Companei s can improve the odds of a . successful outcome by …
QGEA | Business Capability Reference Model
QGEA | Business Capability Reference Model (Version 1.0 - July 2024) Strategic Servicing Supporting Information Management Compliance Management Enterprise Risk Management …
TOGAF Business Scenarios Guide - Governance Foundation
vi ® TOGAF Series Guide (2017) About the TOGAF® Series Guides The TOGAF® Series Guides contain guidance on how to use the TOGAF framework. They form part of the TOGAF Body of …
Integrating Business Architecture and BIAN into a whole …
BIAN. Strategic business scenarios are defined at this level. Business objects are high level constructs that provide scope for the business capabilities. The business objects states define …
The IT Roadmap for Digital Business Transformation
This map shows the sequence of objectives and desired outcomes and is useful for aligning all stakeholders. ... planning and strategy; focus on alignment of decision-making capability to …
ArchiMate® Cookbook - Hosiaisluoma.fi
A Capability Map View, the Capability Model, is valuable to identify the following: 1) the strategic core capabilities, which constitute the fundaments of the existence of the organization (incl. …
Nuclear Baseline and the Management of Organisational …
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Understanding TOGAF
Capability = Function + Target Qualities + Resources Needed Variations of "Capability" appear in “Capability maturity models” and “Capability based planning”, and in TOGAF (with various …
Explanatory comments Challenging comments
Business Footprint Layered Viewpoint Introductory Business Functional Decomposition Capability Map Viewpoint Business Function Organization Decomposition Organization Viewpoint Actor …
Creating an Effective Capability Statement - HUD.gov
Capability Statement: Definition and Uses In its simplest form, a capability statement is a promotional or marketing statement about your business and its capabilities and skills that …
KPMG Mining Operational Excellence Framework
tempering their way of working in line with the business environment. This inertia leads to either missed opportunities or over-reaction. ... view department heads and above to assess …
HRCI Capability Model
Audience The Capability model targets and benefits: • Business Leaders seeking a more up-to-date, dynamic, outcomes-based model of HR • HR Practitioners seeking a relevant and …
Map Your Land Resources - beeflambnz.com
farm business. The Land Resource Inventory technique maps your farm based on a field assessment. The resulting information is presented as a Land Use Capability map, which helps …
Insurance - S&P Global
Contact Us: Sales: +1 877 863 1306 Support: +1 888 275 2822 Email: support.MI@spglobal.com User Settings/Templates
Why Business Capabilities are the cornerstone to your …
Capability Model, allocate a primary support role for each business capability to each outcome. Mapping your projects and initiatives to each capability then confirms if you will achieve your …
UML PROFILE FOR BIZBOK “BIZBOK Architecture Modeling”
Jan 30, 2019 · Examples of using the tool set. 1 5. ORGANIZATION –EXAMPLES 16. CAPABILITY MAPPING –DIAGRAM TYPES 17. CAPABILITY MAP ... BIZBOK, A Guide to the …
Delivery remodelled The capability approach - deloitte.com
The capability framework provides a ‘hierarchy’ from vision and values through to functional implementation, and alignment to capabilities should occur at each one of these design levels. …
Capabitliies: Budli ni g the basis for successful product …
4. Map competencies. Next, the company identifies the competencies that it . will need to deveol p. A competency map supports the process by pol tting each com - petency accordni g to its …
Business Architecture: Strategy Execution’s Secret Weapon
Nov 7, 2019 · •A business capability defines the organization’s capacity to successfully perform a unique business activity. Capabilities: ... –apture the business’ interests •A business capability …
DAY3: FINANCIAL SERVICES ADVANCED REFERENCE …
Capability map Capability map Level 1 -3 for Customer -facing, Strategic and Supporting tiers Value Streams Core Value Streams to deliver a business value for Commercial Banking …
Application Portfolio Management Success Map - ServiceNow
capability hierarchy. • Build a process for retirement. • Build a process for measurement. Application Portfolio Management Success Map An overview of implementing, maintaining, …
IBM Industry Models for Insurance
specific business content to accelerate the projects that result from moving to an On Demand Business and pick up the definition of the components that take you there. IAA describes the …
The Critical Scrutiny of TOGAF - Kotusev
this conclusion is the EA artefact typically called the Business Capability Map/Model (BCM) [14, 15, 16], which is widely used in the vast majority of the studied organizations, but is not even …
The Now Platform Reference Guide - ServiceNow
your business needs in one place. That’s why it’s the platform for digital business. Configuration Management Database (CMDB) CMDB is an easy-to-use, cloud-based single system of record …
Fake and Real Tools for Enterprise Architecture: The Zachman …
Zachman Framework and Business Capability Model Svyatoslav Kotusev (kotusev@kotusev.com) Enterprise Architecture Professional Journal (EAPJ), August 2019 ...
Foundations of Capability Maps – A Conceptual Comparison
a capability map analysis model. Using the analysis model, we highlight the dif-ferences in how the capability maps are integrated into enterprise architecture frameworks and linked to …
Shaping the Digital Capability Driven Architecture - PwC
For this purpose, the current capability map must first be analyzed. If this is not yet available, industry-specific best practice models could be used and adapted to the specific circumstances …
UCISA Enterprise Architecture Group Introduction to the …
examples of practice with the UCISA EA community • ‘Open-mic’ meetings with group members to enable collaboration and ... •Gartner: Lowendahl, J-M. (2020) Use Business Capability …
Assurance Mapping - KPMG
exhaustive examples of assurance activities in each line. Local operations. Group operations. 1st Line of defence. Management controls run by business. Control excellence. Risk. Compliance. …
The Open Group Architecture Framework (TOGAF) - Sparx …
Data Map Toolbox Pages107 Service Model Toolbox Page108 ... from the business goals and drivers through to Cloud-based infrastructure services. In this topic you will learn how to model …
DoD Business Process Reengineering Assessment Guidance
management, control scope changes, and reduce the cost of fielding business capability. This document supersedes the memorandum, guidance and BPR assessment form issued on April …
