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| communication in the police: Police Talk Jean Reynolds, Mary Mariani, 2002 A must-have guide for all law enforcement personnel, this state-of-the-art book helps develop and sharpen the verbal skills so important to modern police work. Based on actual situations that bring the realities of the profession to life, it focuses on the challenges faced by today's community police officers, and offers practical and often lifesaving instruction in a wide range of communication skills.KEY TOPICS: Begins each chapter with theory and quickly moves to real-life applications, with many examples of dialogue (both effective and ineffective) between officers and citizens. Covers such skills as interviewing, notetaking, conflict resolution, problem-solving, dealing with handicapped persons, coping with job-related stress, domestic violence, sensitivity and diversity issues, assertiveness, use of authority, sexual harassment, and more. Emphasizes officer safety and shows how effective communication skills can defuse an explosive situation. Features real-world policing scenarios throughout, and helps readers learn to recognize and handle the kinds of manipulative ploys often used by persons who are breaking the law so that they can perform their jobs more effectively and with a higher degree of safety. MARKET: For recruits, veteran police officers, and others in the criminal justice profession. |
| communication in the police: Communication and Law Enforcement Dennis F. Gundersen, Robert Hopper, 1988 This is a book about communication--the process of relating to other human beings--in the context of law enforcement professions. Nearly all law enforcement professionals have in common the need to achieve success in interpersonal communication. No matter how skillful and intelligent they may become, their effectiveness is severely limited if they have not developed good communication skills. Effective communication will not solve all problems, but few problems can be handled effectively without adequate communication. - Preface. |
| communication in the police: Law Enforcement, Communication, and Community Howard Giles, 2002 Given widespread media attention to issues of crime and its prevention, police heroism, and new modes of police-community involvements, this international collection is timely. It is unique in examining ways in which police and citizens communicate across a range of contexts and problem areas. While much attention is afforded the critical roles of communication by police agencies, there has been little recourse to communication science and its theories. Likewise, the latter has not, until recently, concerned itself with analyzing police-citizen interactions. This volume examines the character of such encounters, forging new theoretical frameworks having implications for practice in many instances. Topics include media portrayals of law enforcement, communication and new technologies within police culture, domestic violence, hate crimes, stalking, sexual abuse, and hostage negotiations. This book should be relevant not only to a range of social sciences besides Communication scholars and students, but also to practitioners working in the field. |
| communication in the police: COP Talk Virginia Venable Kidd, Virginia Kidd, Rick Braziel, 1999 This book is intended for police officers who want to improve their communication skills in the context of implementing the goals and objectives of community policing. The first chapter discusses basic communication principles that explain how a message is sent and received. It examines the content and relational message components, communication context, verbal and nonverbal codes, channel, and feedback. Chapter 2 is designed to improve an officer's interpersonal communication, as community policing increases the number of interactions between an officer and the community. Chapter 3 considers the dynamics of work groups. Step-by-step instructions are provided for planning and leading a small, task-oriented group meeting. Chapter 4 focuses on public speaking, as it teaches officers how to prepare and deliver a talk before a group; and Chapter 5 instructs officers in how to prepare for and lead a community meeting. Topics cover selecting a presentation format, planning the details of your meeting, and dealing with a hostile audience. Remaining chapters focus on creative problem-solving techniques, ways to convince others to support a creative solution and become involved in an action plan for change, and ways to publicize a program through the media and other means. |
| communication in the police: The Rowman & Littlefield Handbook of Policing, Communication, and Society Howard Giles, Edward R. Maguire, Shawn L. Hill, 2021-04-15 The Rowman & Littlefield Handbook of Policing, Communication, and Society brings together well-regarded academics and experienced practitioners to explore how communication intersects with policing in areas such as cop-culture, race and ethnicity, terrorism and hate crimes, social media, police reform, crowd violence, and many more. By combining research and theory in criminology, psychology, and communication, this handbook provides a foundation for identifying and understanding many of the issues that challenge police and the public in today’s society. It is an important and comprehensive analysis of the enormous changes in the roles of gender in society, digital technology, social media, and organizational structures have impacted policing and public perceptions about law enforcement. |
| communication in the police: Arresting Communication Jim Glennon, 2013-01-01 Arresting Communication: The Academy Edition was written by Lt. Jim Glennon a 30 year law enforcement veteran who also taught at a Police Academy for 12 years. The book can be used by academies as a blueprint for training as well as by recruit officers looking for the tools necessary to communicate effectively during any type of interaction. It includes subjects such as: body language, proxemics, detecting deception, how to get confessions, developing rapport, avoiding citizen complaints, and understanding the fundamental needs of the Human Animal. In addition, the book advises those entering the profession on how to make it through the Academy as well as the subsequent Probation Period that follows graduation and employment. |
| communication in the police: Police Interviews Luna Filipović, 2021-07-15 This collection breaks new ground in police communication research. It involves the first instance of the same dataset being analysed from different theoretical and methodological perspectives as well as providing original and detailed insights into both monolingual and bilingual UK police interviews and US police interrogations of suspects. The topics include the role of metacommunication and its appropriate vs. inappropriate use in evidence elicitation, assessment of mitigation vs. aggravation strategies in questioning, identification of right vs. wrong empathy and the importance of getting it right, effects on complexity in police speak on quantity and quality of information obtained, and the multiple challenges that affect interpreter-mediated exchanges in this highly sensitive communicative context. All levels of linguistic meaning are covered, words, constructions, sentences, discourse, and contextualised within psycholinguistic and sociolinguistic knowledge about inferencing, emotion, and social interaction. This holistic approach helps us explain where, when and why communicative conflicts arise in this sensitive context and propose concrete practical solutions to resolve them. This volume will be useful and relevant to both academics, students and researchers, and to professionals in the domains of language and the law. Originally published as special issue of Pragmatics and Society 10:1 (2019). |
| communication in the police: Symbolic Communication Peter K. Manning, 1988 This first major empirical work on the semiotics of social action goes a long way toward answering substantive, theoretical and pragmatic questions on how codes actually operate in a specific social setting. It underscores the important yet often ignored role of the police as sign or information workers.Calls to the police represent a rich variety of human troubles, concerns, and needs by focusing on how police handle calls from the public, how they ascertain what a call means and what should be done with it, and how this is transformed through subsystems within the organization, Peter Manning provides a novel way of looking at organizational communication.Symbolic Communication provides examples of how members of an organization interpret their environment - in this instance, how the meaning of a call to the police is transformed as it moves across the boundaries of the organization (a transformation that involves a series of codings and recodings ensuring a continuous loose linkage of organization and environment). Manning shows why the police act in ways that differ from the way citizens and politicians would have them act, revealing the uncertainties that surround a policy agency's responsiveness. And he points out how today's computer technologies constrain the coding process, limiting in particular the effectiveness of the 911 systems used in most of our major cities.Peter K. Manning is a Professor of Psychiatry and of Sociology at Michigan State University and a member of the Centre for Socio-Legal Studies at Oxford. Symbolic Communication brings to fruition themes and ideas introduced in his previous books, Police Work and The Narc's Game. Symbolic Communication is included in the Organization Studies series, edited by John van Maanen. |
| communication in the police: Policing in Practice NA Birch, Herrington, Frederick B. Hoyt, Gavin Moodie, 2011-06-22 Policing in Practice is an edited collection of writings which present a multidisciplinary consideration of historical and contemporary policing practice. With contributions from an array of academics as well as reflections from practitioners, this text provides a comprehensive body of literature which considers the theoretical underpinnings of the practical issues facing a police officer in the modern day. Divided into two parts, this book considers both the operational and organisational environments and details the processes, as well as challenges, facing police officers in both of these sectors. Policing in Practice addresses the policing profession broadly and has been specifically developed for the new or aspiring police officer. |
| communication in the police: Communications in Law Enforcement Silvana Turpin, 2006 This easy step-by-step approach provides students with vital, practical guidance on how to develop and maintain effective communication skills for success in law enforcement careers. The text discusses the general concepts of the communication process, both oral and written, the barriers that interfere with communication, and ways to overcome these barriers. It covers notebooks, memo, email, report-writing and letter-writing skills that police officers must master, as well as interviewing and workshop facilitation. |
| communication in the police: The Foundations of Communication in Criminal Justice Systems Daniel Adrian Doss, William H. Glover, Jr., Rebecca A. Goza, Michael Wigginton, Jr., 2014-10-17 Myriad forms of communication occur within the criminal justice system as judges and attorneys speak to juries, law enforcement officers interact with the public, and the news media presents stories of events in courtrooms. Hindrances abound, however. Law enforcement officers and justice system personnel often encounter challenges that affect their ability to communicate with others, ranging from language barriers, to conflicting accounts of witnessed events, to errors caused by malfunctioning technology. Examining the relevancy of the U.S. Constitution to modern communications, The Foundations of Communication in Criminal Justice Systems demonstrates how information is conveyed from multiple perspectives in a range of scenarios, enabling readers to see how these matters relate to and affect the criminal justice system. Topics covered include: How to use the communications process within the justice system from the crafting of messages through the solicitation of feedback Effective methods for persuading individuals and audiences Federal regulations in the workplace and workplace communications tactics How law enforcement and public safety entities use marketing and advertising to influence the general public How to use multimedia resources when communicating Using multiple communications styles to support effective leadership The book concludes with discussions on innovations in communication technology, natural language processing, cybernetics, and other emerging concepts. With an emphasis on logical reasoning in communication, the book explores the perspectives of numerous players in the justice system, from patrol officers to attorneys. Supplemented by examples of written communication templates that can be adapted within a law enforcement organization, it provides readers with solid theoretical and applied approaches to the subject matter. |
| communication in the police: Critical Thinking Skills for your Policing Degree Jane Bottomley, Martin Wright, Steven Pryjmachuk, 2020-02-12 If you are embarking on a university criminology, policing or other law enforcement professional degree, the books in this series will help you acquire and develop the knowledge, skills and strategies you need to achieve your goals. They provide support in all areas important for university study, including institutional and disciplinary policy and practice, self-management, and research and communication. Tasks and activities are designed to foster aspects of learning which are valued in higher education, including learner autonomy and critical thinking, and to guide you towards reflective practice in your study and work life. Critical Thinking Skills for your Policing Degree provides you with a sound knowledge and understanding of: the nature of critical thinking, and of its relevance and importance in HE how to adopt a critical approach to all aspects of your policing studies the importance of active, critical reading, and how it allows you an efficient, principled, effective assessment of the literature in your field the need to adopt a critical approach to writing, characterised by analytical and evaluative use of sources and the development of your own ‘voice’. |
| communication in the police: Communication Skills for your Policing Degree Jane Bottomley, Martin Wright, Steven Pryjmachuk, 2020-02-12 If you are embarking on a university criminology, policing or other law enforcement professional degree, the books in this series will help you acquire and develop the knowledge, skills and strategies you need to achieve your goals. They provide support in all areas important for university study, including institutional and disciplinary policy and practice, self-management, and research and communication. Tasks and activities are designed to foster aspects of learning which are valued in higher education, including learner autonomy and critical thinking, and to guide you towards reflective practice in your study and work life. Communication Skills for your Policing Degree provides you with a sound knowledge and understanding of: how to improve your oral and written communication skills in a range of academic and professional settings a range of strategies for improving your public speaking, including academic presentations a range of techniques for improving your practical writing and speaking skills. |
| communication in the police: Effective Communication in Criminal Justice Robert E. Grubb, K. Virginia Hemby, 2018-03-16 Effective Communication in Criminal Justice is the perfect companion for any criminal justice course that discusses communication and writing. Authors Robert E. Grubb and K. Virginia Hemby teach you how to be both an effective writer and communicator—essential skills for anyone interested in criminal justice. Going beyond report writing, this book helps you become more confident presenter and digital communicator while encouraging you to adapt your communication style to meet the needs of diverse populations. You will not only improve your communication and writing skills, but also gain specific strategies for succeeding in careers related to policing, courts, corrections, and private security. Key Features Specific coverage of effective communication strategies that relate to each area of criminal justice, offers you a robust overview of all aspects of communication in the criminal justice field. Unique coverage of nonverbal communication, digital communication, conflict resolution, and communication with special populations helps you learn to adapt your communication style to specific situations. Helpful checklists remind you to keep practicing good communication techniques. Real-world examples of effective communication in criminal justice show you how the concepts are relevant to your future career. End-of-chapter discussion questions and ethical issue exercises provide you with the opportunity to practice and apply the concepts covered in each chapter. |
| communication in the police: Inside the Digital Revolution Bridgette Wessels, 2016-05-23 In this work, Bridgette Wessels offers a unique insight into the ways in which core public institutions and powerful organizations develop digital communications and services within the public realm. The book draws on her ethnographic research with the London Metropolitan Police Service during their engagement in an innovative project to improve communication with the public using digital technology. As one of the largest, most advanced and highly respected police services in the world, working in a socially, culturally and demographically complex city, the Metropolitan Police Service offers a highly revealing case study of technology and the human processes which it is designed to serve. The ethnographic research is used to develop a new theoretical and conceptual framework for understanding the relationship between social action and technological change, addressing the way in which technology is socially shaped and culturally informed. The book also discusses the role of ethnography as a tool for researching complex multi-perspective, multi-sited networks of the innovation of digital technologies as forms of communication in late modern western society. |
| communication in the police: Law Enforcement, Communication, and Community Howard Giles, 2002-07-25 Given widespread media attention to issues of crime and its prevention, police heroism, and new modes of police-community involvements, this international collection is timely. It is unique in examining ways in which police and citizens communicate across a range of contexts and problem areas. While much attention is afforded the critical roles of communication by police agencies, there has been little recourse to communication science and its theories. Likewise, the latter has not, until recently, concerned itself with analyzing police-citizen interactions. This volume examines the character of such encounters, forging new theoretical frameworks having implications for practice in many instances. Topics include media portrayals of law enforcement, communication and new technologies within police culture, domestic violence, hate crimes, stalking, sexual abuse, and hostage negotiations. This book should be relevant not only to a range of social sciences besides Communication scholars and students, but also to practitioners working in the field. |
| communication in the police: Law Enforcement Interpersonal Communication and Conflict Management Brian D. Fitch, 2015-09-11 Law Enforcement Interpersonal Communication and Conflict Management: The IMPACT Model provides law enforcement professionals with a comprehensive, easy-to-follow model designed specifically to improve communications with victims, witnesses, subjects, and other members of the public. Harnessing 30 years of front line law enforcement experience, author Brian D. Fitch outlines practical strategies in a six-step model, IMPACT, which asks professionals to: Identify and master emotions Master the story Promote positive behavior Achieve Rapport Control your response Take perspective When used correctly, this model will help readers communicate and connect more effectively with people in virtually any law enforcement environment. |
| communication in the police: Using the Communication of Police Officers to Assess the Relationship Between Self-Talk and Communication Apprehension Fabian Carrillo, 2020-07-13 Doctoral Thesis / Dissertation from the year 2020 in the subject Psychology - Social Psychology, grade: n/a, , language: English, abstract: The purpose of this research study was to assess the relationship between self-talk and communication apprehension among police officers within a western city police department (WCPD). Within the framework of the communication accommodation theory, the researcher expected that police officers would use self-talk to mitigate apprehension by adjusting their communication with the publics they engage with. Topics discussed within the literature review in respect to police officers include gaining public trust, public perceptions, team collaborations, facing stereotypes, mental illness, message diffusion, and social media. The researcher collected data from a convenience sample of 50 police officers from WCPD using the Personal Report of Communication Apprehension and the Self-Talk Scale. The results suggest that high self-talk usage is associated with low scores of communication apprehension and that high scores of self-talk usage are associated with high scores for the public speaking component of communication apprehension. These findings justify further research with larger samples, more representative of WCPD officers, whose results could serve as a basis for developing training for this population. |
| communication in the police: Building Trust, Effective Communication, and Transparency Between Police and Community Members Bush, Christopher Lee, Matthews, Jennifer, 2024-02-14 The criminal justice system is confined to a stagnant past, unable to cope with the effects of change affecting our rapidly evolving world. American citizens have long advocated for a comprehensive transformation of this system, but its archaic practices, policies, and procedures persist despite the advancements that have reshaped every aspect of our lives. The consequence is a deep-seated mistrust among professionals and communities, leaving us at a critical crossroads. The time for change is overdue, and the demand for research, innovation, and a bridge between law enforcement and the community has never been more pressing. Building Trust, Effective Communication, and Transparency Between Police and Community Members offers a much-needed solution to this pressing issue. This book is a comprehensive resource designed to bridge the gap between police and the community, addressing the vital nexus of technology and justice. With a focus on prevention, awareness, and intervention practices deeply entwined with technological advancement, we chart a path forward for a reformed criminal justice system. |
| communication in the police: Studying for your Policing Degree Jane Bottomley, Steven Pryjmachuk, Martin Wright, 2019-06-10 Studying for your Policing Degree is PERFECT for anyone wanting to train to become a police officer. After reading this fully comprehensive guide you will understand: the structure and culture of HE, and how policing fits into it what to expect, and what will be expected of you, as a university student teaching and assessment methods within policing, so that you can perform to the best of your ability in an academic environment how to manage your policing studies in an effective way and make the most of the resources available to you. The books in our Critical Study Skills series will help you gain the knowledge, skills and strategies you need to achieve your goals. They provide support in all areas important for university study, including institutional and disciplinary policy and practice, self-management, and research and communication. Packed with tasks and activities to help you improve your learning, including learner autonomy and critical thinking, and to guide you towards reflective practice in your study and work life. Uniquely, this book is written by a subject specialist and an English for Academic Purposes (EAP) expert. |
| communication in the police: Communication in Investigative and Legal Contexts Gavin Oxburgh, Trond Myklebust, Tim Grant, Rebecca Milne, 2015-09-29 Communication in Forensic Contexts provides in-depth coverage of the complex area of communication in forensic situations. Drawing on expertise from forensic psychology, linguistics and law enforcement worldwide, the text bridges the gap between these fields in a definitive guide to best practice. Offers best practice for understanding and improving communication in forensic contexts, including interviewing of victims, witnesses and suspects, discourse in courtrooms, and discourse via interpreters Bridges the knowledge gaps between forensic psychology, forensic linguistics and law enforcement, with chapters written by teams bringing together expertise from each field Published in collaboration with the International Investigative Interviewing Research Group, dedicated to furthering evidence-based practice and practice-based research amongst researchers and practitioners International, cross-disciplinary team includes contributors from North America, Europe and Asia Pacific, and from psychology, linguistics and forensic practice |
| communication in the police: Poetry and the Police Robert Darnton, 2011-03-15 Listen to An Electronic Cabaret: Paris Street Songs, 1748–50 for songs from Poetry and the PoliceAudio recording copyright © 2010 by the President and Fellows of Harvard College. All rights reserved. In spring 1749, François Bonis, a medical student in Paris, found himself unexpectedly hauled off to the Bastille for distributing an “abominable poem about the king.” So began the Affair of the Fourteen, a police crackdown on ordinary citizens for unauthorized poetry recitals. Why was the official response to these poems so intense? In this captivating book, Robert Darnton follows the poems as they passed through several media: copied on scraps of paper, dictated from one person to another, memorized and declaimed to an audience. But the most effective dispersal occurred through music, when poems were sung to familiar tunes. Lyrics often referred to current events or revealed popular attitudes toward the royal court. The songs provided a running commentary on public affairs, and Darnton brilliantly traces how the lyrics fit into song cycles that carried messages through the streets of Paris during a period of rising discontent. He uncovers a complex communication network, illuminating the way information circulated in a semi-literate society. This lucid and entertaining book reminds us of both the importance of oral exchanges in the history of communication and the power of “viral” networks long before our internet age. |
| communication in the police: Verbal Judo George J. Thompson, PhD, 2010-10-12 Verbal Judo is the martial art of the mind and mouth that can show you how to be better prepared in every verbal encounter. Listen and speak more effectively, engage people through empathy (the most powerful word in the English language), avoid the most common conversational disasters, and use proven strategies that allow you to successfully communicate your point of view and take the upper hand in most disputes. Verbal Judo offers a creative look at conflict that will help you defuse confrontations and generate cooperation from your spouse, your boss, and even your teenager. As the author says, when you react, the event controls you. When you respond, you’re in control. This new edition features a fresh new cover and a foreword demonstrating the legacy of Verbal Judo founder and author George Thompson, as well as a never-before-published final chapter presenting Thompson’s Five Universal Truths of human interaction. |
| communication in the police: Policing and Media Murray Lee, Alyce McGovern, 2013-11-26 This book examines the relationship between police, media and the public and analyses the shifting techniques and technologies through which they communicate. In a critical discussion of contemporary and emerging modes of mediatized police work, Lee and McGovern demonstrate how the police engage with the public through a fluid and quickly expanding assemblage of communications and information technologies. Policing and Media explores the rationalities that are driving police/media relations and asks; how these relationships differ (or not) from the ways they have operated historically; what new technologies are influencing and being deployed by policing organizations and police public relations professionals and why; how operational policing is shaping and being shaped by new technologies of communication; and what forms of resistance are evident to the manufacture of preferred images of police. The authors suggest that new forms of simulated and hyper real policing using platforms such as social media and reality television are increasingly positioning police organisations as media organisations, and in some cases enabling police to bypass the traditional media altogether. The book is informed by empirical research spanning ten years in this field and includes chapters on journalism and police, policing and social media, policing and reality television, and policing resistances. It will be of interest to those researching and teaching in the fields of Criminology, Policing and Media, as well as police and media professionals. |
| communication in the police: Persuasion and Effective Communication for Law Enforcement Ph. D. Randolph D. Hicks II, 2020-02-13 Based on actual street encounters, Randy Hicks offers the reader effective communication methods. Using his 50 years of patrol time, undercover and investigation, academy instruction and university teaching, Hicks has devoted his professional life to learning everything he could about law enforcement's most demanded tool: communication at close range. Hicks provides reliable and proven communication methods to use in some of the most reoccurring scenarios in: - Patrol - Investigation - Under Cover - Survival Threats These methods have been learned and shared from those who passed this way before, Brother Officers. Guidance from members of law enforcement who have offered their analysis, observations, and expensive lessons learned on the job is most valuable part of the conversation in Persuasion and Effective Communication. |
| communication in the police: Interpersonal and Group Skills for Law Enforcement Terri Geerinck, 2000 |
| communication in the police: Tactical Communication Jodi R. Pfarr, 2009 |
| communication in the police: Written and Interpersonal Communication Harvey Wallace, Cliff Roberson, 2012-02-05 For courses in Report Writing, Law Enforcement Communications, Law Enforcement Technical Writing, and Criminal Justice Communications. Written and Interpersonal Communication Methods for Law Enforcement is a practical and easy to read guide to oral and written communications in the law enforcement and criminal justice fields. It helps students master communication skills, theories, and issues; provides practical examples and exercises; and includes helpful guides for improving spelling, vocabulary, and overall writing. The text includes both general theories and techniques to improve communication, and specific guidelines for writing documents common in the field, such as affidavits and search warrants. |
| communication in the police: Communication in Crisis and Hostage Negotiations Arthur A. Slatkin, 2010 This updated and expanded new edition emphasizesthe need for law enforcement and emergency service workers to handle critical incidents in a positive manner when encountering people in public crises. The book's focus is on the approaches, stratagems, difficult circumstances, and the ability to effectively advance the course of the negotiations in the best interests of all concerned. Active listening is presented in an enhanced form with several important objectives and innovations: (1) in addition to basic techniques, advanced techniques are taught to increase the range and variety of negotiator response; (2) the material is geared more specifically to law enforcement and emergency service officers; (3) several means of skills practice are offered to help the trainee become more comfortable and more proficient; (4) explanations, examples, and applications that make the material sensible, practical, and comprehensive; and finally (5) advanced techniques, drawn from many fields, allow both novices and experienced negotiators to find challenge and skills enhancement. As author Slatkin advises: 'Do each exercise thoroughly. Work closely with others in and outside of formal training settings and value the feedback you get so that you can hone your skills. Get to the other side of your unfamiliarity, awkwardness, and insecurity through practice. Make effective communication and active listening not just what you do when you negotiate but something you do in all aspects of your work and home life.' Written exercises and a role-play (with training scenarios) are included to help negotiators acquire and practice the basic communication techniques that appear in the book. This text will be of interest to all police and corrections agencies, fire and rescue emergency personnel, medical service personnel, and chaplains. |
| communication in the police: Police Communications and Language and the Channel Tunnel Edward Johnson, 1993 |
| communication in the police: Police Socialisation, Identity and Culture Sarah Charman, 2017-11-03 This book reinvigorates the debate about the origins and development of police culture within our changing social, economic and political landscape. An in-depth analysis and appreciation of the police socialisation, identity and culture literature is combined with a comprehensive four-year longitudinal study of new recruits to a police force in England. The result offers new insights into the development of, and influences upon, new police recruits who refer to themselves as a “new breed” of police officer. Adding significantly to the police culture literature, this original and empirically based research also provides valuable insights into the challenges of modern policing in an age of austerity. Scholars of policing and criminal justice, as well as police officers themselves will find this compelling reading. |
| communication in the police: Enhancing Police Response to Persons in Mental Health Crisis Don W. Castellano-Hoyt, 2003 This book is written for law enforcement officers in the enhancement of strategies, communication techniques, and crisis intervention preparation when assessing the behavior of those persons considered mentally ill. The public and its institutions continue to demand that law enforcement intervene with persons considered mentally ill by the mental profession. However, the laws enacted are unable to address the deeper philosophic and political controversies within the mental health profession regarding the reality of mental illness, its diagnosis, or its treatment. Officers are in need of a sense of appropriateness when assessing the behavior of someone deemed to be in a mental health crisis; and the sense of appropriateness needs to be grounded in a philosophic outlook that both makes sense and fits today's pluralistic outlook on life and the Nation's premise of the preciousness of civil liberty. This book is written to address these issues. The book is divided into three parts: (1) clinical issues; (2) mental health from a nonclinical perspective; and (3) the national experience in legal terms. Part 1 presents the chapters dealing with assessment and intervention, including strategies, communication techniques, the ideas for overcoming institutional barriers to effective police intervention. Part 2 presents issues of mental health from a nonlegal perspective, and part 3 details the national experience in mental health in legal terms. Each chapter gives an introductory rationale about its usefulness to police. |
| communication in the police: Handbook of Policing Tim Newburn, 2012-08-21 This new edition of the Handbook of Policing updates and expands the highly successful first edition, and now includes a completely new chapter on policing and forensics. It provides a comprehensive, but highly readable overview of policing in the UK, and is an essential reference point, combining the expertise of leading academic experts on policing and policing practitioners themselves. |
| communication in the police: Intermediaries in the Criminal Justice System Plotnikoff, Joyce, Woolfson, Richard, 2015-06-16 Intermediaries are independent communication specialists who assist children and vulnerable adults who are involved with the criminal justice system--for example, during police interviews or at trial. This is the first book to look in depth at the role of intermediaries and the remarkable success that their increasing involvement with the justice system represents. Built on case studies and interviews, the book offers a comprehensive explanation of the work of intermediaries and their place in the larger criminal justice system. |
| communication in the police: Understanding Police Use of Force Geoffrey P. Alpert, Roger G. Dunham, 2004-08-16 Publisher Description |
| communication in the police: Law Enforcement Communication (First Edition) Brian Fitch, 2019-02-20 Law Enforcement Communication: Essential Skills for Solving Crimes, Managing Difficult People, and Improving Officer Safety helps law enforcement officers improve their communication skills with diverse populations and difficult people. The book is founded on the premise that the better an officer is at communicating with others, the safer and more effective the officer will be in all areas of law enforcement. The skills in this book apply equally to all law enforcement professionals, regardless of their rank, assignment, or responsibilities. Officers rely on good human relations skills to deescalate dangerous confrontations, facilitate cooperation, and solve crimes. Readers will learn the skills and attitudes necessary to build trust and rapport, resolve conflict, manage emotions, gain valuable information, and deal more effectively with difficult people. Additional chapters examine persuasive communication, emotional intelligence, and the importance of leadership in creating a culture of communication excellence. Law Enforcement Communication is an enlightening and intellectual resource well suited for courses in policing and law enforcement. It also provides a valuable resource for working law enforcement professionals, trainers, or anyone else interested in improving their personal and career success. |
| communication in the police: Innovation in Law Enforcement National Institute of Law Enforcement and Criminal Justice, 1972 |
| communication in the police: Social Media Strategy in Policing Babak Akhgar, Petra Saskia Bayerl, George Leventakis, 2019-10-11 This book addresses conceptual and practical issues pertinent to the creation and realization of social media strategies within law enforcement agencies. The book provides readers with practical methods, frameworks, and structures for understanding social media discourses within the operational remit of police forces and first responders in communities and areas of concern. This title - bridging the gap in social media and policing literature - explores and explains the role social media can play as a communication, investigation, and direct engagement tool. It is authored by a rich mix of global contributors from across the landscape of academia, policing and experts in government policy and private industry. Presents an applied look into social media strategies within law enforcement; Explores the latest developments in social media as it relates to community policing and cultural intelligence; Includes contributions and case studies from global leaders in academia, industry, and government. |
| communication in the police: Digital Services in Crisis, Disaster, and Emergency Situations Oliveira, Lídia, Tajariol, Federico, Gonçalves, Liliana Baptista, 2021-01-29 The contemporary world is characterized by the massive use of digital communication platforms and services that allow people to stay in touch with each other and their organizations. On the other hand, it is also a world with great challenges in terms of crisis, disaster, and emergency situations of various kinds. Thus, it is crucial to understand the role of digital platforms/services in the context of crisis, disaster, and emergency situations. Digital Services in Crisis, Disaster, and Emergency Situations presents recent studies on crisis, disaster, and emergency situations in which digital technologies are considered as a key mediator. Featuring multi- and interdisciplinary research findings, this comprehensive reference work highlights the relevance of society’s digitization and its usefulness and contribution to the different phases and types of risk scenarios. Thus, the book investigates the design of digital services that are specifically developed for use in crisis situations and examines services such as online social networks that can be used for communication purposes in emergency events. Highlighting themes that include crisis management communication, risk monitoring, digital crisis intervention, and smartphone applications, this book is of particular use to governments, institutions, corporations, and professionals who deal with crisis, disaster, and emergency scenarios, as well as researchers, academicians, and students working in fields such as communications, multimedia, sociology, political science, and engineering. |
| communication in the police: Inside the Digital Revolution Bridgette Wessels, 2016-05-23 In this work, Bridgette Wessels offers a unique insight into the ways in which core public institutions and powerful organizations develop digital communications and services within the public realm. The book draws on her ethnographic research with the London Metropolitan Police Service during their engagement in an innovative project to improve communication with the public using digital technology. As one of the largest, most advanced and highly respected police services in the world, working in a socially, culturally and demographically complex city, the Metropolitan Police Service offers a highly revealing case study of technology and the human processes which it is designed to serve. The ethnographic research is used to develop a new theoretical and conceptual framework for understanding the relationship between social action and technological change, addressing the way in which technology is socially shaped and culturally informed. The book also discusses the role of ethnography as a tool for researching complex multi-perspective, multi-sited networks of the innovation of digital technologies as forms of communication in late modern western society. |
Communication | Definition, Types, Examples, & Facts | Britannica
May 8, 2025 · Communication, the exchange of meanings between individuals through a common system of symbols. This article treats the functions, types, and psychology of communication. …
Communication - Wikipedia
There are many forms of communication, including human linguistic communication using sounds, sign language, and writing as well as animals exchanging information and attempts to …
What Is Communication? How to Use It Effectively
Communication is sharing messages through words, signs, and more to create and exchange meaning. Feedback is a key part of communication, and can be given through words or body …
What is Communication? Verbal, Non-Verbal & Written
Communication is simply the act of transferring information from one place, person or group to another. Every communication involves (at least) one sender, a message and a recipient. This …
What is Communication? The Definition of Communication
Apr 30, 2011 · Communication is the act of conveying information for the purpose of creating a shared understanding. It’s something that humans do every day. The word “communication” …
What is Communication? Types, Meaning and Importance
In simple terms, communication is the process of exchanging information between individuals or groups. It involves the transmission of ideas, feelings, or facts from one person (the sender) to …
1.1 What is Communication: Types and Forms
Communication generates meaning by sending and receiving symbolic cues influenced by multiple contexts. There are three types of communication: verbal, nonverbal, and written. …
Effective Communication Improving Your Interpersonal Skills
Mar 13, 2025 · Whether you’re trying to improve communication with your romantic partner, kids, boss, or coworkers, learning the following communication skills can help strengthen your …
What is Communication? - National Communication Association
At its foundation, Communication focuses on how people use messages to generate meanings within and across various contexts, and is the discipline that studies all forms, modes, media, …
12 Types of Communication (2025) - Helpful Professor
Sep 21, 2023 · Generally, we categorize it into the four main mediums of communication: verbal, nonverbal, written, and visual. However, we can also look at other ways to distil …
Communication | Definition, Types, Examples, & Facts | Britannica
May 8, 2025 · Communication, the exchange of meanings between individuals through a common system of symbols. This article treats the functions, types, and psychology of communication. …
Communication - Wikipedia
There are many forms of communication, including human linguistic communication using sounds, sign language, and writing as well as animals exchanging information and attempts to …
What Is Communication? How to Use It Effectively
Communication is sharing messages through words, signs, and more to create and exchange meaning. Feedback is a key part of communication, and can be given through words or body …
What is Communication? Verbal, Non-Verbal & Written
Communication is simply the act of transferring information from one place, person or group to another. Every communication involves (at least) one sender, a message and a recipient. This …
What is Communication? The Definition of Communication
Apr 30, 2011 · Communication is the act of conveying information for the purpose of creating a shared understanding. It’s something that humans do every day. The word “communication” …
What is Communication? Types, Meaning and Importance
In simple terms, communication is the process of exchanging information between individuals or groups. It involves the transmission of ideas, feelings, or facts from one person (the sender) to …
1.1 What is Communication: Types and Forms
Communication generates meaning by sending and receiving symbolic cues influenced by multiple contexts. There are three types of communication: verbal, nonverbal, and written. …
Effective Communication Improving Your Interpersonal Skills
Mar 13, 2025 · Whether you’re trying to improve communication with your romantic partner, kids, boss, or coworkers, learning the following communication skills can help strengthen your …
What is Communication? - National Communication Association
At its foundation, Communication focuses on how people use messages to generate meanings within and across various contexts, and is the discipline that studies all forms, modes, media, …
12 Types of Communication (2025) - Helpful Professor
Sep 21, 2023 · Generally, we categorize it into the four main mediums of communication: verbal, nonverbal, written, and visual. However, we can also look at other ways to distil …
