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| communication as a nurse: Communication for Nurses: Talking with Patients Lisa Kennedy Sheldon, 2008-12-17 Communication for Nurses offers direct, effective techniques that are delivered in a concise, user-friendly format that enables readers to develop a professional communication style. Topics include nursing, communication, and developmental theories; issues of cultural diversity and patient rights; concepts and interviewing techniques are presented for starting and developing the nurse-patient relationship; communicating with specific groups, including patients of different ages, patients with physical impairments, and patients in crisis. The Second Edition has been completely revised and updated with new, enhanced sections on emotional work in nursing, working with unmotivated patients, and communicating with colleagues. In addition, Web sites have been included throughout to provide additional learning resources. |
| communication as a nurse: Communication in Nursing and Healthcare Iris Gault, Jean Shapcott, Armin Luthi, Graeme Reid, 2016-10-18 Communication is an essential skill for nurses, midwives and allied health professionals when delivering care to patients and their families. With its unique and practical approach, this new textbook will support students throughout the three years of their degree programme and on into practice, focussing on how to develop person-centredness and compassionate and collaborative care. Key features include: * students′ experiences and stories from service users and patients to help readers relate theory to practice * reflective exercises to help students think critically about their communication skills * learning objectives and chapter summaries for revision * interactive activities directly linked to the Values Exchange Community website |
| communication as a nurse: Communication in Nursing and Healthcare Iris Gault, Jean Shapcott, Armin Luthi, Graeme Reid, 2016-10-18 Communication is an essential skill for nurses, midwives and allied health professionals when delivering care to patients and their families. With its unique and practical approach, this new textbook will support students throughout the three years of their degree programme and on into practice, focussing on how to develop person-centredness and compassionate and collaborative care. Key features include: * students′ experiences and stories from service users and patients to help readers relate theory to practice * reflective exercises to help students think critically about their communication skills * learning objectives and chapter summaries for revision * interactive activities directly linked to the Values Exchange Community website |
| communication as a nurse: Communication Skills in Nursing Practice Lucy Webb, 2019-11-25 Written specifically for student nurses developing their communication and interpersonal skills in any field of nursing. The book addresses all the competencies for communication skills outlined in the 2018 NMC standards and features insightful contributions from experienced nurses and healthcare leaders across different clinical fields. As communication and interpersonal skills have become essential to modern nursing, this book will focus on demonstrating how the theory behind these skills can be successfully applied in practice. Helping students to become confident, assured communicators when interacting with patients, whilst on placement and into their post-registration nursing career. The new edition includes the following updates: · A new chapter on person-centred care and intercultural communication. · Further content on modern forms of communication such as social media and other new technologies. · A new theme ‘Emotional intelligence’ integrated throughout the book. |
| communication as a nurse: EBOOK: Communication Skills For Adult Nurses Abayomi McEwen, Sarah Kraszewski, 2010-09-16 This book is a real gem - useful not only for nurses, but for all healthcare professionals, students and educators wanting to develop their communication skills. One is reminded that it is not always about 'what' is said, but 'how' it is said. This book will be a great resource for those advocating interprofessional working, while keeping the patient's perspective in the reader's mind throughout. Dr Susanne Lindqvist, Senior Lecturer in Interprofessional Education, University of East Anglia, Norwich, UK. This book is slim line and concise but covers a lot of vital points that all nurses and students of nursing should be aware of. It is well laid out with activities, case studies and vignettes to illustrate key issues... I thoroughly recommend this book to nursing students and those who work with people in any context. Jo Parham, third year adult nursing student at the University of the West of England. From a Nursing Student perspective this book is excellent. It deals with every aspect of communication from the fundamental skills, through the use of technology, challenging situations, communication in teams, to the legal and ethical aspects of communication. Conor Hamilton, Nursing student. Queens University, Belfast. An essential guide for all nurses!! With an emphasis on practical application, this lively and accessible guide will help nurses to hone and develop their communication skills. Full of examples from both a patient and a nurse perspective, the book covers: Barriers to communication Communication in teams The patient's perspective Making good use of email and phone Managing difficult conversations How good communication underpins the essence of care Examples of both good and poor practice, taken from the real-life experiences of the authors, are included to encourage reflection and integration of theory and practice. The book includes common scenarios, activity points and suggestions for practice, to give nurses the tools to continue to develop and apply effective communication skills. Communication Skills for Adult Nurses will support both student nurses learning their craft and also offer a suitable handy reference for qualified nurses undertaking continuing professional development, or acting as mentors. Contributors: Bernard Anderson, Jayne Crow, Graham Harris, Vivian Jellis, Mary Northrop, Paula Sobiechowska, Jill Toocaram |
| communication as a nurse: Effective Communication for Nursing Associates Kerry Welch, 2022-04-26 Communication is central to providing high quality, person-centred care as a Nursing Associate. This book will help you to communicate effectively with patients, families, carers and your interprofessional team, encouraging you to develop your own unique voice. Covering important topics such as professional communication, tackling difficult conversations, communicating with emotional intelligence and tailoring communication across diverse settings, this book will enable you to communicate confidently in any situation. Key features - Fully mapped to the NMC Standards of Proficiency for Nursing Associates (2018) - Case studies, activities and other learning features help you master your skills - Focussed specifically on the Nursing Associate role, helping you develop into a confident professional practitioner |
| communication as a nurse: Communication and Interpersonal Skills in Nursing Alec Grant, Benny Goodman, 2018-12-03 The new edition of this well regarded book introduces the underpinning theory and concepts required for the development of first class communication and interpersonal skills in nursing. By providing a simple to read overview of the central topics, students are able to quickly gain a solid, evidence-based grounding in the subject. Topics covered include: empathy; building therapeutic relationships; using a variety of communication methods; compassion and dignity; communicating in different environments; and culture and diversity issues. Three new chapters have been added that point readers towards further ways of approaching their communication skills that are less model and technique driven and focusing more on therapeutic considerations, as well as looking at the politics of communication. |
| communication as a nurse: Communication Skills for Nurses Claire Boyd, Janet Dare, 2014-10-20 Survive placements and practice with this essential guide for all student nurses. Providing words of wisdom and advice from real-life student nurses, Communication Skills for Nurses is a handy, portable, and fun introduction to the key communication and interpersonal skills you’ll need on placement and as a registered nurse. Special features: Developed by students, for students Clear, straightforward, and jargon-free Explains how to use your interpersonal skills effectively, communicate with patients with specific conditions, and handle both criticisms and compliments Features tips and advice from real life nursing students Examples and questions based on real life nursing and healthcare situations |
| communication as a nurse: Communication in Nursing - E-Book Julia Balzer Riley, 2019-10-09 Immerse yourself in the ideas, theories, and techniques of effective communication in the workplace! Communication in Nursing, 9th Edition adopts a uniquely practical and personal approach to the demands of today's nursing practice, providing extensive examples, exercises, and techniques that help you to apply communication skills in a variety of clinical settings. Using a conversational tone, this relatable text takes you beyond theory to show you how to understand important concepts and use communication as a tool to limit stress in your nursing practice. The 9th edition includes a new chapter which focuses on the foundation of communication and personality assessment. It also includes a new Putting it into Practice feature to help you apply your new communication skills in the work environment. In addition, updates on the topics of mindfulness, resilience, and inter-collaborative communication highlight the importance of implementing these tools in practice. - Active Learning features in every chapter promotes active, goal-directed reading. - Wit & Wisdom boxes present selected verses and quotations relevant to chapter topics, adding interest and humor. These boxes provide moments of relief from serious topics and a-ha moments when theory becomes linked to practice. - End-of-chapter exercises help you to master chapter techniques and strengthen your communication skills. - QSEN preface and exercises stress how communication impacts safety and quality of care. - Discusses the importance of interprofessional education and communication in the healthcare environment. - Addresses the importance of presence in nursing — being present for clients, families, colleagues, and self. - NEW! Starting with You chapter focuses on personality assessment using the Gallup CliftonStrengths among additional assessment methods. - Two chapters have been combined to create a new one titled, Communicating Assertively and Responsibly with Difficult Clients and Colleagues, to help you better address aggressive and difficult clients and colleagues. - UPDATED! Navigating the Expanding World of Digital Communication and Understanding Each Other chapters have been extensively updated to reflect most recent information. - NEW! Chapter exercises incorporate teaching strategies such as cinemeducation and medical improvisation to help facilitate various learning types. - UPDATED! Topics of mindfulness, resilience, and inter-collaborative communication have been incorporated throughout. - NEW! Additional examples incorporated into Moments of Connection boxes highlight beneficial outcomes of successful communication and provide concrete examples of how communication techniques work. |
| communication as a nurse: Communication in Nursing - E-Book Julia Balzer Riley, 2014-03-12 Go beyond theory and start to master the essential communication skills and techniques you’ll need throughout all areas of nursing practice. Communication in Nursing, 7th Edition uses a personal and empathetic approach, along with unique artistic features, to help you develop a deeper understanding of the importance of communication. Comprehensive, step-by-step guidelines teach you how to establish patient relationships, and new QSEN-specific exercises help you learn to connect more effectively with patients, co-workers, and managers for better clinical outcomes. Real-life clinical scenarios, chapter exercises, and a new writing tutorial also offer endless opportunities to hone your skills. Moments of Connection boxes highlight the outcomes and benefits of successful communication. Wit & Wisdom boxes provide a humorous, personal approach to communication theory and application. Reflections On... boxes give you a specific task to help you integrate chapter material into the broader scope of nursing practice. Exercises throughout the book help you master chapter techniques and strengthen your communication skills. QSEN-specific exercises developed by a leading expert highlight how safety and improved care can result from better communication. UNIQUE! Online writing tutorial on Evolve helps you review and improve your technical writing skills. Case studies on Evolve give you practice using proper communication skills in a variety of real-life case scenarios. The latest information on compassion fatigue, language use, client preconceived ideas about health care, transcultural issues, technology, and the demands of electronic medical record systems provide you with the most up-to-date and relevant information needed to excel in today’s nursing field. |
| communication as a nurse: Communication Skills for Mental Health Nurses Jean Morrissey, Patrick Callaghan, 2011-04-16 An extremely informative and useable book covering many aspects of communication ... highly recommended for students and practitioners in the mental health field, whether nurses or not. Mental Health Practice Learning to communicate effectively is vital for all nurses ... This exciting new book, with an accessible and engaging style, provides nurses working in mental health, with a valuable and comprehensive introduction to successful communication. Martina Mc Guinness, Nurse Practice Development Co-ordinator, HSE Dublin, Ireland The book is thought provoking and provides examples not only of what we should be doing but also examples of what we should not to be doing. It is a text that I would have loved to have had access to in my student days and early practice and would therefore strongly recommend this book to students and indeed beginner mental health practitioners of any discipline. Sinead Frain, Clinical Nurse Specialist - Home CareBallyfermot/Lucan Mental Health Service This accessible book takes you through the core communications skills required as a novice through to a more advanced level... The inclusion of clinical scenarios and practice exercises demonstrate clearly how to apply theoretical elements whilst working in a clinical situation ... It is a very good read and a valuable tool for anyone stepping out into the world of mental health nursing! Antony Johnson, Mental Health Nursing Student, University of Salford, UK The combination of knowledgeable discussion and richly illustrated case examples makes this an innovative text and an essential resource for those who are challenged with delivering mental health care. A must read for all students. Allison Tennant, Nurse Consultant and Psychotherapist, Rampton Hospital, UK This useful book focuses on the skills that are absolutely central and essential to all mental health nursing, from basic communication skills to specific interventions and approaches. Dr Neil Brimblecombe, Director of Nursing/Chief Operating Officer, South Staffordshire & Shropshire Healthcare NHS Foundation Trust This is a fantastic book, absolutely packed with just about everything a mental health nurse needs to know about communication skills ... The succinctly written chapters cover a wide range of key communications skills and each provides clear explanations, examples from 'everyday' life and clinical practice, with opportunities to reflect on your own experiences. Highly recommended. Alan Simpson, Professor of Collaborative Mental Health Nursing, City University London, UK This practical book provides a comprehensive guide to communication in mental health nursing, with an emphasis on demonstrating the use of different skills in various clinical settings. Written by experienced mental health professionals, the book is richly illustrated with a range of clinical case examples that will be recognisable to all nurses. Centred on the communication process as a whole, the topics are carefully presented through the use of patient-nurse dialogues and exchanges which bring the subject to life. This will help you to: Develop essential communication skills Communicate confidently Use phatic communication effectively Use self-reflection in your practice Develop the ability to deal with conflict Develop empathic helping relationships Draw upon various therapeutic models of communication Communication Skills for Mental Health Nurses is ideal for all nurses and healthcare professionals seeking to improve the skills required to communicate confidently and effectively with patients, their carers and other key people involved within the care environment. |
| communication as a nurse: Communication in Nursing Practice (CN-53): Passbooks Study Guide National Learning Corporation, 2019-02 The Certified Nurse Examination Series prepares individuals for licensing and certification conducted by the American Nurses Credentialing Center (ANCC), the National Certification Corporation (NCC), the National League for Nursing (NLN), and other organizations. |
| communication as a nurse: Communication Skills for your Policing Degree Jane Bottomley, Martin Wright, Steven Pryjmachuk, 2020-02-12 If you are embarking on a university criminology, policing or other law enforcement professional degree, the books in this series will help you acquire and develop the knowledge, skills and strategies you need to achieve your goals. They provide support in all areas important for university study, including institutional and disciplinary policy and practice, self-management, and research and communication. Tasks and activities are designed to foster aspects of learning which are valued in higher education, including learner autonomy and critical thinking, and to guide you towards reflective practice in your study and work life. Communication Skills for your Policing Degree provides you with a sound knowledge and understanding of: how to improve your oral and written communication skills in a range of academic and professional settings a range of strategies for improving your public speaking, including academic presentations a range of techniques for improving your practical writing and speaking skills. |
| communication as a nurse: Communication Skills For Children'S Nurses Lambert, Veronica, Long, Tony, Kelleher, Deirdre, 2012-10-01 This guide will help children's nurses to communicate with confidence, sensitivity and effectiveness; to meet the individual needs of children and their families. The book explores different aspects of communicating in this challenging environment using vignettes, examples, practice insights and tips. The book emphasises the importance of listening to and respecting children's views and rights, in addition to respecting parent responsibility, rights and duty to act in the child's best interests. The authors show how a balance between protective exclusion and facilitated inclusion is core to communicating with children and families. |
| communication as a nurse: Successful Nurse Communication Safe Care, Health Workplaces & Rewarding Careers Beth Boynton, 2015-08-26 Develop the skills and techniques you need to communicate effectively with patients, families, and colleagues while examining the critical role communication plays in assuring the safe and ethical practice of nursing. You’ll explore all of the critical ways your ability to communicate successfully can positively impact not only nurse-client, nurse-family, and colleague-colleague relationships, but also your ability to make the work environment less stressful and to manage professional and personal challenges. |
| communication as a nurse: Communication Skills Kay Norman, 2019-09-25 Communication Skills is an accessible textbook for nursing and healthcare students seeking to understand the concept of communication and to develop their communication skills. Through clear explanations, case studies and activities, the book will help you to understand the principles of communication and develop your own skills for your healthcare practice. You will learn: Why communication is fundamental to nursing and health care How to communicate in assessing, planning, providing and managing care How to communicate in promoting health and in therapeutic interventions How to communicate in difficult situations How to communicate with a diverse range of people How communication is used to improve patient safety This book will help you to demonstrate your communication skills and develop your proficiency in nursing and health care. Essentials is a series of accessible, introductory textbooks for students in nursing, health and social care. New and forthcoming titles in the series: The Care Process Communication Skills Leadership Mental Health Promoting Health and Wellbeing Study Skills |
| communication as a nurse: Nurse-client Communication Deborah Antai-Otong, 2007 Nurse-Client Communication presents an overview of effective communication and its influence on therapeutic relationships across the life span. Nursing students, novice, and experienced nurses will find this unique book refreshing, informative, and essential in working with clients, families, and professional colleagues in various practice settings. In addition, this text focuses on the impact of culture, ethnicity, and the impact of the nurse's own culture on communication, empathy, and understanding. |
| communication as a nurse: Essential Communication Skills for Nursing and Midwifery Philippa Sully, Joan Dallas, 2010-05-19 Effective communication skills are crucial in all aspects of nursing and midwifery practice - this book will enable readers to communicate effectively and with confidence in their professional practice. It focuses on the communication skills needed for the development of effective professional and therapeutic relationships. It is a 'how to do it' book that relates the theory of effective and ethical communication to the practice of nursing and midwifery and provides a framework for developing communication skills to meet a variety of situations. Approx.256 pagesAll the chapters have been revised in line with up-to-date literature, professional practice guidelines and research |
| communication as a nurse: Therapeutic Communication Jurgen Ruesch, 1961 This volume deals with universal processes of therapeutic communication, a term which covers whatever exchange goes on between people who have a therapeutic intent, with an emphasis upon the empirical observation of the communicative process. -- Preface. |
| communication as a nurse: Communication for Nurses Pamela McHugh Schuster, 2010-02-24 This exceptional book for nurses and nursing students guides the development of the comprehensive, professional communication skills to prevent errors that result in patient injuries and death. With a patient-safety focus, thorough coverage of communication and extensive, interactive ancillaries, it demonstrates how communication is tied to desired clinical outcomes. |
| communication as a nurse: Textbook of Palliative Care Communication Elaine Wittenberg, Betty R. Ferrell, Joy Goldsmith, Thomas Smith, Sandra L. Ragan, George Handzo, 2015-11-20 'The Textbook of Palliative Care Communication' is the authoritative text on communication in palliative care. Uniquely developed by an interdisciplinary editorial team to address an array of providers including physicians, nurses, social workers, and chaplains, it unites clinicians and academic researchers interested in the study of communication. |
| communication as a nurse: The Art of Communication in Nursing and Health Care Theresa Raphael-Grimm, PhD, CNS, 2014-10-10 A handy guide to tackling difficult patient and professional interactions with confidence and compassion In this age of increasing reliance on technology, it is essential that the fundamentals of compassion and good communication—the art of patient care—remain at the heart of health care. This clear, concise guide to professional communication strategies helps nurses and other health care clinicians to build effective patient relationships and navigate a wide variety of difficult patient and professional interactions. Written by a practicing psychotherapist who has devoted nearly 30 years of study to clinician—patient relationships, the book tackles such complex issues as dealing with demanding patients, maintaining professional boundaries, overcoming biases and stereotypes, managing clinician emotions, communicating bad news, challenging a colleague’s clinical opinion, and other common scenarios. The book guides the reader through a conceptual framework for building effective relationships that is based on the principles of mindfulness. These principles are embedded in discussions of the fundamental elements of interpersonal effectiveness, such as hope, empathy, and listening. Chapters apply mindfulness principles to specific challenging situations with concrete examples that describe effective clinical behaviors as well as situations depicting pitfalls that may impede compassionate care. From a focus on everyday manners in difficult situations to beneficial approaches with challenging populations, the guide helps health care professionals confidently resolve common problems. Brief, to-the-point chapters help clinicians channel their clinical knowledge and good intentions into caring behaviors that allow the patient to more fully experience empathy and compassion. With the guiding theme of “using words as precision instruments,” this is a resource that will be referred to again and again. Key Features: • Helps health care professionals and nurses communicate effectively in challenging clinical and professional situations • Uses the principles of mindfulness to build satisfying relationships and resolve problems • Addresses such difficult issues as demanding patients, maintaining boundaries, overcoming biases, managing clinician emotions, and much more • Provides special tips for communicating with family members and caregivers • Authored by a practicing psychotherapist specializing in clinician—patient relationships for nearly 30 years |
| communication as a nurse: Communication Skills in Nursing, Health and Social Care Bernard Moss, 2020-03-30 Presented in a unique and easy-to-use dictionary format, this practical guide will help students and practitioners understand and apply the principles of effective communication. |
| communication as a nurse: Engagement and Therapeutic Communication in Mental Health Nursing Sandra Walker, 2014-05-16 Being able to engage with service users and communicate effectively is a fundamental skill identified by the NMC and required of all mental health nurses. The reality is that building rapport and developing therapeutic relationships does not come instinctively for everyone. The authors have responded to this with a book that explains the different communication theories and models and goes on to show students how they work in the real world. Innovative exercises encourage reflection and enable students to practice their developing communication skills as they progress. Throughout the book the authors are focussed on promoting recovery and have put the service user at the centre of the discussion, ensuring that their voice is heard. Key features: - Covers the communication content of the new NMC Standards and Essential Skills Clusters for pre-registration degree-level nursing education - Focussed on promoting recovery and adopts a person-centred approach - Interactive style using realistic scenarios and case studies making theory easy to apply to practice - Includes a chapter co-authored by a service user offering a unique insight. |
| communication as a nurse: Culture, Communication and Nursing Philip Burnard, Paul Gill, 2014-01-14 Good communication is an essential part of delivering effective nursing care. Nursing students work in a variety of multicultural settings and therefore it is imperative that they fully understand their own cultural context and that of others. This text illustrates the important differences between cultures and how these differences can enhance practical nursing. Through the comprehensive use of case studies and interactive exercises, the book invites students to reflect on their own knowledge and skills about culture so that they can learn to communicate in a more effective and culturally sensitive way. All theory is applied to nursing practice to demonstrate how situations can arise and be dealt with appropriately whilst working on clinical placement. This text is written for students studying the CFP at Year 1. Communication will be studied either as part of a Professional Issues module, or Nursing Practice. |
| communication as a nurse: Interpersonal Relationships Elizabeth C. Arnold, Kathleen Underman Boggs, 2019-02 |
| communication as a nurse: Nursing Supervision Stephen Power, 1999-09-22 Addressing the practicalities of clinical supervision, this informative book follows the course of the supervision process, illustrating each stage with an absorbing blend of information, opinion, academic theory, anecdotal material, serious comment and thought-provoking exercises. Emphasis is placed on the purpose and value of clinincal supervision, but also on the potential pitfalls those involved may encounter, and how they can be avoided. A number of theories and models are discussed with reference to each stage of supervision, providing a thought-provoking basis for the practical issues raised. Written in a lively and engaging style, this book will enable both supervisors and supervisees to get the best they can from the supervisory experience. |
| communication as a nurse: Communication Lyn Porritt, 1984 |
| communication as a nurse: Health Behavior Change E-Book Stephen Rollnick, Pip Mason, Christopher C Butler, 2010-04-23 Engagingly written by experts with worldwide reputations in the field, Health Behavior Change presents an exciting method which can be used to helps patients change their behaviour in both hospital and community settings. The method is applicable to any behaviour, such as overeating, physical inactivity and smoking or with patients struggling with the consequences of chronic conditions like diabetes and heart disease. Using brief, structured consultations with the client, the practitioner encourages the patient to take charge of decision-making concerning their health. It relies upon partnership between professional and patient rather than dominance of one over the other and is carried out in a spirit of negotiation rather than confrontation. The text clearly outlines the fundamental principles behind the method while applying it to practice. Problems of resistance and lack of motivation are explored and practical strategies to manage them are suggested. The patient is at the centre throughout. Short case examples and dilemmas from clinical settings ground the method in the reality of practice. Well accepted method. Reflects professionals' current concerns with health promotion and effective use of time. Highly respected authors. Community focus. Genuine international market. Particularly relevant to US practice. US spellings throughout. text revised and updated throughout to reflect developments in the field e.g. new studies that have been conducted since the first edition published improved appearance with addition of a second colour and more modern page design to increase appeal chapter summaries added to aid assimilation more material relating to obesity |
| communication as a nurse: Communication in Palliative Nursing Elaine Wittenberg, Joy V. Goldsmith, Sandra L. Ragan, Terri Ann Parnell, 2019-12-24 Communication in Palliative Nursing presents the COMFORT Model, a theoretically-grounded and empirically-based model of palliative care communication. Built on over a decade of communication research with patients, families, and interdisciplinary providers, and reworked based on feedback from hundreds of nurses nationwide, the chapters outline a revised COMFORT curriculum: Connect, Options, Making Meaning, Family caregivers, Openings, Relating, and Team communication. Based on a narrative approach to communication, which addresses communication skill development, this volume teaches nurses to consider a universal model of communication that aligns with the holistic nature of palliative care. This work moves beyond the traditional and singular view of the nurse as patient and family educator, to embrace highly complex communication challenges present in palliative care-namely, providing care and comfort through communication at a time when patients, families, and nurses themselves are suffering. In light of the vast changes in the palliative care landscape and the increasingly pivotal role of nurses in advancing those changes, this second edition provides an evidence-based approach to the practice of palliative nursing. Communication in Palliative Nursing integrates communication theory and health literacy constructs throughout, and provides clinical tools and teaching resources to help nurses enhance their own communication and create comfort for themselves, as well as for patients and their families. |
| communication as a nurse: From Silence to Voice Bernice Buresh, Suzanne Gordon, 2003 As nurses face the ongoing challenges of an increasing need for their services combined with economic pressures, members of the largest profession in health care must become more visible, vocal, and influential. The first communication guidebook designed expressly for nurses, From Silence to Voice helps nurses understand and overcome the self-silencing that often leads RNs to downplay their own expertise and their contributions to the care of the sick and the health of the public. Bernice Buresh and Suzanne Gordon teach nurses, nurse educators, and nurse researchers critical skills they can use to explain their work to other health-care professionals, journalists, policymakers, and political representatives. From Silence to Voice features stories about nurses who ensure that patients receive appropriate, timely, and even life-saving care, nurses who make all the difference while crises are underway but whose contributions are neglected in medical charts and thank-you notes, nurses who are left out altogether or obscured by the generic nurse. However, the book also provides detailed accounts of nurses who do make their voices heard, who do make their concerns public-- and it shows how those successes can be duplicated. Buresh and Gordon draw on real-world examples that will help nurses to - gain respect for themselves as professionals, - communicate well with both patients and health-care colleagues, - understand how the news media work, - collaborate with public relations professionals, - write effective letters to the editor and publish op-ed pieces, - appear on television and radio, and - promote research on nursing. |
| communication as a nurse: Communication in Emergency Medicine Maria E. Moreira, Andrew J. French, 2019 Communication in Emergency Medicine highlights key challenges to effective communication in Emergency Medicine that may be experienced by healthcare providers, students, nurses, and even hospital administrators. The text addresses these pitfalls by demonstrating how a mix of foundational communication techniques and leadership skills can be used to successfully overcome barriers in information exchange highlighted by real-life clinical scenarios with an emphasis on avoidable pitfalls. This text is an ideal resource for Emergency Medicine providers, with lessons which can also be applied in many other settings as well. |
| communication as a nurse: Nursing Nilgun Ulutasdemir, 2018-09-19 This book covers topics from nursing history and philosophy, communication and ethics in nursing, nursingand culture. Thus, it can be used as a guide by student nurses and working nurses to recognize the nursing profession and to keep up with current developments. In this book, you will find all aspects of nursing profession. |
| communication as a nurse: Communication Skills for Nurses Marilyn Edwards, 2014-11-19 Over a third of all consultations in general practice are now conducted by nurses. The consultation is the key element of primary care, with patients being more satisfied with the care given by clinicians who have good communication skills. Poor communication or dissatisfaction with a consultation is reported to be one reason why patients decide not to attend or do not take a prescribed treatment. Patients need to be satisfied with the consultation, understand their condition and understand the reasons for their treatment or management plan. This book has been written to reinforce good consultation and communication skills and highlights areas where readers might wish to to review and improve their own consultation techniques. This is done though case studies and scenarios that are likely to be common in many practices. Although the text and scenarios relate to practice nurse consultations, the content can be transferred to all primary care nursing settings. |
| communication as a nurse: Interpersonal Relationships - E-Book Elizabeth C. Arnold, Kathleen Underman Boggs, 2013-09-27 Acclaimed for its strong theoretical framework and consistent organization, Arnold and Boggs' Interpersonal Relationships: Professional Communication Skills for Nurses, 6th Edition, remains the definitive resource in developing effective communication with clients, families, and colleagues in order to achieve treatment goals in health care. This two-time AJN Book of the Year award-winner is thoroughly updated and includes current references describing how to modify communications strategies for various populations and situations including children, the elderly, end of life, health teaching, stress, crisis, and colleagues. Two new chapters address issues in contemporary health care related to promoting health safety and supporting continuity of care. Not only does this book present proven communications strategies and principles in nursing, psychology, and related theoretical frameworks, but also it challenges you to apply these strategies and principles to numerous exercises and practical nursing case studies. Written in terms of the nurse-client relationship, the cutting-edge communications strategies presented are key for nursing students and professional nurses. Covers all mandated topics for nursing professionals, from beginning students to staff development in a variety of settings, including professional collaboration, health team communication, patient-centered care, safety, and hand-off communication. Discusses nursing, behavioral, developmental, family, and communication theories, providing an essential foundation and a theoretical perspective of effective communication. Offers basic concepts first, followed by applications with emphasis on assessment, providing a sound framework as you prepare for nurse-client interactions. Experiential exercises offer the opportunity to practice, observe and critically evaluate your professional communication skills in a safe learning environment. Critical Thinking Exercises promote critical thinking processes essential for effective communication in nursing practice. Includes case examples throughout, creating empathy for clients' perspectives and needs. Offers Ethical Dilemma and Developing an Evidence-Based Practice boxes in each chapter. Describes how best to use the electronic health record for clear communication with current information on classification systems, standards of documentation, and telehealth technologies used in nursing. Acknowledges humor, gender, and touch as important means of communication in interpersonal relationships. Increases awareness of the issues involved in communicating with individuals of various stages of life, clients with special needs, and colleagues in all areas of health care. Provides learning objectives, chapter overviews, and a detailed glossary -- all designed to focus your learning and help you organize key content. |
| communication as a nurse: Effective Communication Skills for Health Professionals Philip Burnard, 2013-12-14 |
| communication as a nurse: Health Assessment Anna T. Crouch, Clency Meurier, 2015-08-12 Health assessment is central to effective planning, implementation and evaluation of nursing care. All nurses are accountable for the care they provide and need to be able to accurately determine patient needs in order to plan and deliver evidence-based care. Vital notes for nurses: Health assessment provides students with the knowledge required to consider the many different factors which can influence patient’s health, comfort, well-being and recovery and to confidently assess patient needs. Vital notes for nurses: Health assessment explores concepts of holism, health and illness, factors to consider when assessing patients, communication skills needed for assessment, and all aspects of holistic assessment including physical, psychological, social, cultural and spiritual factors and nutritional needs. * Provides a concise, accessible introduction to health assessment * Includes physical, psychological, social, cultural and spiritual health assessment * Explores essential concepts in assessment and care planning * Within the Vital Notes for Nurses series * Adopts a holistic approach |
| communication as a nurse: Building Professional Nursing Communication Skills Jill Lawrence, Cheryl Perrin, Eleanor Kiernan, 2015-07-03 This essential resource guides nursing students through the concepts integral to successful communication for the duration of their degree. |
| communication as a nurse: Professional and Therapeutic Communication Melanie Birks, Ysanne Chapman, 2020 Title -- Copyright -- Contents -- List of Figures -- List of Tables -- Preface -- About the authors -- Acknowledgments -- Part 1: Communication professionally and therapeutically -- 1 An introduction to professional and therapeutic communication -- Introduction -- What is professional and therapeutic communication? -- Why do we need to study professional and therapeutic communication? -- How do we ensure communication is professional and therapeutic? -- Who are we communicating with? -- Conclusion -- 2 Principles and practices in communication -- Introduction -- Three models of communication -- Verbal and non-verbal communication -- Compassionate intention -- Conclusion -- 3 Communication and self -- Introduction -- Self-awareness -- Emotional intelligence -- Empathy -- Mindfulness -- Professional presence -- Self-care in communication -- Conclusion -- 4 Reflection and clinical supervision -- Introduction -- Professional self-awareness -- Reflection -- Reflective practice -- Supervision -- Giving and receiving feedback -- Resilience -- Conclusion -- Part 2: Professional and Therapeutic Communication In Context -- 5 Interprofessional communication -- What is interprofessional communication? -- Why is interprofessional communication important? -- What are the elements of effective interprofessional communication? -- Strengthening interprofessional practice through communication skills -- Stereotyping as a shortcut to knowing -- Maximising communication effectiveness -- Interprofessional practice and the liminal space -- Ways forward -- Conclusion -- 6 Communicating in culturally diverse contexts -- Introduction -- What is culture? -- Communication and cultural diversity -- Viewing culture -- Cultural competence -- Culture, context and communication -- Cultural value dimensions -- Language barriers and the use of interpreters. |
| communication as a nurse: Advances in Patient Safety Kerm Henriksen, 2005 v. 1. Research findings -- v. 2. Concepts and methodology -- v. 3. Implementation issues -- v. 4. Programs, tools and products. |
Communication | Definition, Types, Examples, & Facts | Britannica
May 8, 2025 · Communication, the exchange of meanings between individuals through a common system of symbols. This article treats the functions, types, and psychology of communication. …
Communication - Wikipedia
There are many forms of communication, including human linguistic communication using sounds, sign language, and writing as well as animals exchanging information and attempts to …
What Is Communication? How to Use It Effectively
Communication is sharing messages through words, signs, and more to create and exchange meaning. Feedback is a key part of communication, and can be given through words or body …
What is Communication? Verbal, Non-Verbal & Written
Communication is simply the act of transferring information from one place, person or group to another. Every communication involves (at least) one sender, a message and a recipient. This …
What is Communication? The Definition of Communication
Apr 30, 2011 · Communication is the act of conveying information for the purpose of creating a shared understanding. It’s something that humans do every day. The word “communication” …
What is Communication? Types, Meaning and Importance - Vedantu
In simple terms, communication is the process of exchanging information between individuals or groups. It involves the transmission of ideas, feelings, or facts from one person (the sender) to …
1.1 What is Communication: Types and Forms
Communication generates meaning by sending and receiving symbolic cues influenced by multiple contexts. There are three types of communication: verbal, nonverbal, and written. …
Effective Communication Improving Your Interpersonal Skills
Mar 13, 2025 · Whether you’re trying to improve communication with your romantic partner, kids, boss, or coworkers, learning the following communication skills can help strengthen your …
What is Communication? - National Communication Association
At its foundation, Communication focuses on how people use messages to generate meanings within and across various contexts, and is the discipline that studies all forms, modes, media, …
12 Types of Communication (2025) - Helpful Professor
Sep 21, 2023 · Generally, we categorize it into the four main mediums of communication: verbal, nonverbal, written, and visual. However, we can also look at other ways to distil …
