Advertisement
| communication during emergency situations: Effective Communication During Disasters Girish Bobby Kapur, Sarah Bezek, Jonathan Dyal, 2016-12-08 This title includes a number of Open Access chapters. In today’s world, there are new opportunities for disaster communications through modern technology and social media. Social network applications such as Facebook, Twitter, and Instagram can connect friends, family, first responders, and those providing relief and assistance. However, social media and other modern communication tools have their limitations. They can be affected by disaster situations where there are power outages or interrupted cellular service. The research contained in this valuable compendium offers much-needed information for emergency responders, utility companies, relief organizations, and governments as they invest in infrastructure to support post-disaster communications. In order to make use of modern communication methods, as well as fully utilize more traditional communication networks, it is imperative that we understand how people actually communicate in the wake of a disaster situation and how various communication strategies can best be utilized. Communication during and immediately after a disaster situation is a vital component of response and recovery. Effective communication connects first responders, support systems, and family members with the communities and individuals immersed in the disaster. Reliable communication also plays a key role in a community’s resilience. With research from internationally recognized experts, this volume provides an overview of communication challenges and best-practice analyses, looks at the internet and social media and mobile phones and other technology for disaster communication, and explores the challenges to effective communication. Presents a quality improvement project that gathered expert consensus on best practices used to improve disaster communication Analyzes the information dissemination mechanisms of different media to establish an efficient information dissemination plan for disaster pre-warning, including short message service (SMS), microblogs, news portals, cell phones, television, and oral communication Gauges the effectiveness of disaster risk communication Looks at the future of social media use during emergencies and afterwards Proposes a disaster resilient network that integrates various wireless networks into a cognitive wireless network in the event of disaster occurrences Effective Communication During Disasters: Making Use of Technology, Media, and Human Resources is an informative, multi-faceted resource on preparedness planning for effective communication before, during, and after a disaster occurs. |
| communication during emergency situations: Communicating Risk in Public Health Emergencies World Health Organization, 2017 During public health emergencies, people need to know what health risks they face, and what actions they can take to protect their health and lives. Accurate information provided early, often, and in languages and channels that people understand, trust and use, enables individuals to make choices and take actions to protect themselves, their families and communities from threatening health hazards. -- Publisher's description. |
| communication during emergency situations: Digital Services in Crisis, Disaster, and Emergency Situations Oliveira, Lídia, Tajariol, Federico, Gonçalves, Liliana Baptista, 2021-01-29 The contemporary world is characterized by the massive use of digital communication platforms and services that allow people to stay in touch with each other and their organizations. On the other hand, it is also a world with great challenges in terms of crisis, disaster, and emergency situations of various kinds. Thus, it is crucial to understand the role of digital platforms/services in the context of crisis, disaster, and emergency situations. Digital Services in Crisis, Disaster, and Emergency Situations presents recent studies on crisis, disaster, and emergency situations in which digital technologies are considered as a key mediator. Featuring multi- and interdisciplinary research findings, this comprehensive reference work highlights the relevance of society’s digitization and its usefulness and contribution to the different phases and types of risk scenarios. Thus, the book investigates the design of digital services that are specifically developed for use in crisis situations and examines services such as online social networks that can be used for communication purposes in emergency events. Highlighting themes that include crisis management communication, risk monitoring, digital crisis intervention, and smartphone applications, this book is of particular use to governments, institutions, corporations, and professionals who deal with crisis, disaster, and emergency scenarios, as well as researchers, academicians, and students working in fields such as communications, multimedia, sociology, political science, and engineering. |
| communication during emergency situations: Communication in Emergency Medicine Maria E. Moreira, Andrew J. French, 2019 Communication in Emergency Medicine highlights key challenges to effective communication in Emergency Medicine that may be experienced by healthcare providers, students, nurses, and even hospital administrators. The text addresses these pitfalls by demonstrating how a mix of foundational communication techniques and leadership skills can be used to successfully overcome barriers in information exchange highlighted by real-life clinical scenarios with an emphasis on avoidable pitfalls. This text is an ideal resource for Emergency Medicine providers, with lessons which can also be applied in many other settings as well. |
| communication during emergency situations: Hypnotic Communication in Emergency Medical Settings Don Trent Jacobs (Four Arrows), Bram Duffee, 2023-09-01 This fascinating book demonstrates how hypnotic communication has the potential to improve patient outcomes in emergency care, integrating insights on the connection between mind and body for paramedics and other first responders. Providing a step-by-step guide to using these skills around a range of contexts, from managing pain to cardiovascular emergencies to burns to respiratory distress, the book asks paramedics and first responders to become aware of what they say to patients, as well as how they say it. It offers ways to allow targeted communication to complement standard medical procedures, creating a symbiotic rapport that will provide the basis for an improved outcome for the patient. Fully referenced and based on a robust range of evidence, the book is written by an active paramedic with over 20 years’ experience with a Ph.D. in Human Development with a focus on paramedic decision-making; and a professor with doctorates in Health Psychology and Education who field tested the skills as a professional EMT. This book will interest any professional working in emergency care, including paramedics, EMTs, trauma nurses, and psychiatric nurses. |
| communication during emergency situations: Effective Media Communication During Public Health Emergencies Randall N. Hyer, Vincent T. Covello, 2007 Effective communication through the media is an essential responsibility of public health officials, particularly during emergencies. Urgent high-concern situations present a unique communication challenge. Recent outbreaks of severe acute respiratory syndrome (SARS) and avian influenza, releases of anthrax and sarin, and the tsunami disaster in South-east Asia underline the importance of communication during public health emergencies. Poor communication can erode public support, fan emotions, undermine confidence, and amplify social and economic costs. Effective communication can rally support calm a nervous public provide much-needed information encourage cooperative behaviors and help save lives. This handbook presents an integrated, principle-based approach to media communication for those dealing with public health emergencies. Topics covered include how journalists gather and process information about public health emergencies, steps for planning and implementing an effective media communication program, identifying and reaching target audiences, media interviews, avoiding traps and pitfalls, and preparing key messages. It is designed to improve those skills needed for preparing and delivering public health messages during an emergency. It will be useful to public health and government officials, senior managers in public and private sector organizations, hospital managers, public information officers, and experts responsible for communicating with the media. The Field Guide produced as a separate book summarizes the practical steps that can be taken to strengthen and enhance efforts made in this area. The target audiences for the Field Guide are WHO offices, field personnel, and public health officials who are unfamiliar with media interactions or who wish to sharpen their skills in this area. Companion volume link: Handbook |
| communication during emergency situations: Handbook of Emergency Response Adedeji B. Badiru, LeeAnn Racz, 2013-08-22 Despite preemptive preparations, disasters can and do occur. Whether natural disasters, catastrophic accidents, or terrorist attacks, the risk cannot be completely eliminated. A carefully prepared response is your best defense. Handbook of Emergency Response: A Human Factors and Systems Engineering Approach presents practical advice and guidelines on how to plan the coordinated execution of emergency response. A useful tool to mitigate logistical problems that often follow disasters or extreme events, the core of this guide is the role of human factors in emergency response project management. The handbook provides a systematic structure for communication, cooperation, and coordination. It highlights what must be done and when, and how to identify the resources required for each effort. The book tackles cutting-edge research in topics such as evacuation planning, chemical agent sensor placement, and riverflow prediction. It offers strategies for establishing an effective training program for first responders and insightful advice in managing waste associated with disasters. Managing a project in the wake of a tragedy is complicated and involves various emotional, sentimental, reactive, and chaotic responses. This is the time that a structured communication model is most needed. Having a guiding model for emergency response can help put things in proper focus. This book provides that model. It guides you through planning for and responding to various emergencies and in overcoming the challenges in these tasks. |
| communication during emergency situations: Social Media, Crisis Communication, and Emergency Management Connie M. White, 2011-09-20 Although recent global disasters have clearly demonstrated the power of social media to communicate critical information in real-time, its true potential has yet to be unleashed. Social Media, Crisis Communication, and Emergency Management: Leveraging Web 2.0 Technologies teaches emergency management professionals how to use social media to improve emergency planning, preparedness, and response capabilities. It provides a set of guidelines and safe practices for using social media effectively across a range of emergency management applications. Explaining how emergency management agencies can take advantage of the extended reach these technologies offer, the book supplies cutting-edge methods for leveraging these technologies to manage information more efficiently, reduce information overload, inform the public, and ultimately save lives. Filled with real-world examples and case studies, it is an ideal self-study resource. Its easy-to-navigate structure and numerous exercises also make it suitable for courses at both the undergraduate and graduate levels. From crowdsourcing and digital volunteers to mapping and collective intelligence, Social Media, Crisis Communication, and Emergency Management: Leveraging Web 2.0 Technologies facilitates a clear understanding of the essential principles of social media. Each chapter includes an example of a local-level practitioner, organization, or agency using social media that demonstrates the transformative power of social media in the real world. The book also includes numerous exercises that supply readers with models for building their own social media sites and groups—making it a must-read for anyone who wants to learn more about the communication and information structures supported by social media. Visit the author’s homepage: http://sites.google.com/site/conniemwhite/Home |
| communication during emergency situations: ARRANGEMENTS FOR PUBLIC COMMUNICATION IN PREPAREDNESS AND RESPONSE FOR A NUCLEAR OR... RADIOLOGICAL EMERGENCY. IAEA., 2023 |
| communication during emergency situations: Communicating in a Crisis Robert DeMartino, 2009-02 A resource for public officials on the basic tenets of effective communications generally and on working with the news media specifically. Focuses on providing public officials with a brief orientation and perspective on the media and how they think and work, and on the public as the end-recipient of info.; concise presentations of techniques for responding to and cooperating with the media in conveying info. and delivering messages, before, during, and after a public health crisis; a practical guide to the tools of the trade of media relations and public communications; and strategies and tactics for addressing the probable opportunities and the possible challenges that are likely to arise as a consequence of such communication initiatives. Ill. |
| communication during emergency situations: Political Leadership in Disaster and Crisis Communication and Management Hamish McLean, Jacqui Ewart, 2020-08-17 This book explores the role of elected leaders in disaster management. Filling a significant gap in disaster literature, the authors take a pragmatic approach to the relationships between the public under threat, the operational response, and the interests and actions of elected officials. Key tactics are explored, from the ways operational managers strategically deal with unreasonable political demands to what disaster officials argue is the responsibility of elected officials at all levels of government – that is, to ensure vital life-saving information reaches the people who need it most. The book draws on case studies such as the mismanagement of public perceptions by President George W. Bush during Hurricane Katrina in the United States and the widely acclaimed, heartfelt messages delivered by Queensland Premier Anna Bligh during the 2010–11 South-East Queensland floods in Australia. Drawing on a series of interviews with senior disaster managers in ten countries, this book is highly relevant for students, scholars and practitioners interested in disaster communication. |
| communication during emergency situations: Disaster Management and Human Health Risk Kirsty Duncan, C. A. Brebbia, 2009 Today the world faces unparalleled threats from human-made disasters that can be attributed to failure of industrial and energy installation as well as to terrorism. Added to this is the unparalleled threat of emerging and re-emerging diseases, with scientists predicting events such as an influenza pandemic. |
| communication during emergency situations: Social Media Use In Crisis and Risk Communication Harald Hornmoen, Klas Backholm, 2018-10-01 The ebook edition of this title is Open Access and is freely available to read online. Presenting research on social media use in crisis and risk cases: a terrorist attack, a natural disaster and an infectious disease of international concern, this book investigates how social media plays a crucial role in mitigating or preventing crises. |
| communication during emergency situations: Effective Media Communication During Public Health Emergencies World Health Organization, 2007 Effective communication through the media is an essential responsibility of public health officials, particularly during emergencies. Urgent high-concern situations present a unique communication challenge. Recent outbreaks of severe acute respiratory syndrome (SARS) and avian influenza, releases of anthrax and sarin, and the tsunami disaster in South-east Asia underline the importance of communication during public health emergencies. Poor communication can erode public support, fan emotions, undermine confidence, and amplify social and economic costs. Effective communication can rally support, calm a nervous public, provide much-needed information, encourage cooperative behaviors, and help save lives. This handbook presents an integrated principle-based approach to media communication for those dealing with public health emergencies. Topics covered include how journalists gather and process information about public health emergencies, steps for planning and implementing an effective media communication program, identifying and reaching target audiences, conducting media interviews, avoiding traps and pitfalls, and preparing key messages. It is designed to improve those skills needed for preparing and delivering public health messages during an emergency. It will be useful to public health and government officials, senior managers in public and private sector organizations, hospital managers, public information officers, and experts responsible for communicating with the media. The Field Guide produced as a separate book summarizes the practical steps that can be taken to strengthen and enhance efforts made in this area. The target audiences for the Field Guide are WHO offices field personnel and public health officials who are unfamiliar with media interactions or who wish to sharpen their skills in this area. Companion volume link: Field Guide |
| communication during emergency situations: Emergency Ethics Bruce Jennings, John D. Arras, Drue H. Barrett, Barbara A. Ellis, 2016 Leading scholars in bioethics and public health ethics clarify the key values and norms of emergency planning and response and address ethical issues relating to the allocation of scarce resources, research in the context of emergencies, community participation in preparedness planning, the protection of those with special needs, and the duties public health professionals. |
| communication during emergency situations: Personal Emergency Communications Andrew Baze, 2012-04 Whether you're hit by a natural disaster or power outage, you can expect this problem: your cell phones, landline phones and Internet eventually stop working. What will you do? How will you communicate with your family or friends? While you may have set aside food and water for an emergency, what about a pair of radios with batteries? Have you considered long-range options? Do you know what your best options are? This book will walk you through modern communications technologies, pros and cons of each, and recommendations to implement a realistic backup communications system. Options reviewed include: - AM/FM, NOAA, FRS/GMRS and Other Radios - eXRS and Other Unusual Gear - Satellite Phones and Personal Locator Beacons - Amateur Radio - the King of Emergency Communications Using the clear and simple recommendations in this book, you'll be able to reliably communicate with others in your region, without a cell phone, landline service, Internet, or need for grid power. When others can only wonder if their loved ones are safe, you will be able to talk with yours! One area often overlooked in disaster preparedness is the need for communication. Whether it is to let distant loved ones know that all is well, signal for help from a stranded vehicle, or call for emergency medical assistance, the ability to reach out when conventional services have failed is crucial. This book fills an important gap and should be part of everyone's library. -Arthur Bradley, author of Handbook to Practical Disaster Preparedness for the Family For additional emergency communications information, plan templates and other free resources, visit www.EmergencyCommunicationsBlog.com. Andrew Baze is the author of the novel The Road Home, speaker, and certified disaster recovery planner for a multi-billion-dollar business in the Pacific Northwest. |
| communication during emergency situations: Large-scale Disasters Organisation for Economic Co-operation and Development, 2004-04-30 Analyses the economic and social impacts of recent large-scale disasters, and draws some initial lessons for the monitoring and the management of future disasters. - introduction. |
| communication during emergency situations: Information Systems for Emergency Management Bartel Van De Walle, Murray Turoff, Starr Roxanne Hiltz, 2014-12-18 This book provides the most current and comprehensive overview available today of the critical role of information systems in emergency response and preparedness. It includes contributions from leading scholars, practitioners, and industry researchers, and covers all phases of disaster management - mitigation, preparedness, response, and recovery. 'Foundational' chapters provide a design framework and review ethical issues. 'Context' chapters describe the characteristics of individuals and organizations in which EMIS are designed and studied. 'Case Study' chapters include systems for distributed microbiology laboratory diagnostics to detect possible epidemics or bioterrorism, humanitarian MIS, and response coordination systems. 'Systems Design and Technology' chapters cover simulation, geocollaborative systems, global disaster impact analysis, and environmental risk analysis. Throughout the book, the editors and contributors give special emphasis to the importance of assessing the practical usefulness of new information systems for supporting emergency preparedness and response, rather than drawing conclusions from a theoretical understanding of the potential benefits of new technologies. |
| communication during emergency situations: Public Response to Alerts and Warnings Using Social Media National Research Council, Division on Engineering and Physical Sciences, Computer Science and Telecommunications Board, Committee on Public Response to Alerts and Warnings Using Social Media: Current Knowledge and Research Gaps, 2013-02-04 Following an earlier NRC workshop on public response to alerts and warnings delivered to mobile devices, a related workshop was held on February 28 and 29, 2012 to look at the role of social media in disaster response. This was one of the first workshops convened to look systematically at the use of social media for alerts and warnings-an event that brought together social science researchers, technologists, emergency management professionals, and other experts on how the public and emergency managers use social media in disasters.In addition to exploring how officials monitor social media, as well as the resulting privacy considerations, the workshop focused on such topics as: what is known about how the public responds to alerts and warnings; the implications of what is known about such public responses for the use of social media to provide alerts and warnings to the public; and approaches to enhancing the situational awareness of emergency managers. Public Response to Alerts and Warnings Using Social Media: Report of a Workshop on Current Knowledge and Research Gaps summarizes presentations made by invited speakers, other remarks by workshop participants, and discussions during parallel breakout sessions. It also points to potential topics for future research, as well as possible areas for future research investment, and it describes some of the challenges facing disaster managers who are seeking to incorporate social media into regular practice. |
| communication during emergency situations: Disaster Communications in a Changing Media World George Haddow, Kim S Haddow, 2013-12-14 Communications are key to the success of disaster mitigation, preparedness, response, and recovery. Accurate information disseminated to the general public, to elected officials and community leaders, as well as to the media, reduces risk, saves lives and property, and speeds recovery. Disaster Communications in a Changing Media World, Second Edition, provides valuable information for navigating these priorities in the age of evolving media. The emergence of new media like the Internet, email, blogs, text messaging, cell phone photos, and the increasing influence of first informers are redefining the roles of government and media. The tools and rules of communications are evolving, and disaster communications must also evolve to accommodate these changes and exploit the opportunities they provide. Disaster Communications in a Changing Media World, Second Edition, illuminates the path to effective disaster communication, including the need for transparency, increased accessibility, trustworthiness and reliability, and partnerships with the media. - Includes case studies from recent disasters including Hurricane Sandy, the 2011 tsunami in Japan, and the Boston Marathon bombings - Demonstrates how to use blogs, text messages, and cell phone cameras, as well as government channels and traditional media, to communicate during a crisis - Examines current social media programs conducted by FEMA, the American Red Cross, state and local emergency managers, and the private sector - Updated information in each chapter, especially on how social media has emerged as a force in disaster communications |
| communication during emergency situations: Communicating Effectively During a Health Crisis Devjani Sen, Rukhsana Ahmed, 2024-07-31 Exploring how and why communication breakdowns occur during pandemics and world disasters, this book offers solutions for improving communication and managing future public health crises. A compilation of evidence-based lessons learned, this book shows how to effectively convey critical lifesaving information during a pandemic. It assesses how trust in leaders and governments during a public health crisis is formed and the impact this has on how information is perceived by the public. Using the COVID-19 pandemic as a case study, the book demonstrates how informative policy decisions and health risk messages can be better communicated for the handling of future pandemics. At a macro-level, the book looks at issues concerning situational awareness, how different countries managed or mismanaged the pandemic, and the lessons readers can learn from those occurrences. At a micro-level, it examines individual differences in public health message perceptions and corresponding actions taken or not taken. An interdisciplinary critique of the delivery and reception of messages during global disasters, this text is suitable for undergraduate and graduate courses in Communication Studies, Health Communication, Risk Communication and Public Health, Psychology, Sociology, and Disaster Management. |
| communication during emergency situations: Hospital and Healthcare Security Tony W York, Russell Colling, 2009-10-12 Hospital and Healthcare Security, Fifth Edition, examines the issues inherent to healthcare and hospital security, including licensing, regulatory requirements, litigation, and accreditation standards. Building on the solid foundation laid down in the first four editions, the book looks at the changes that have occurred in healthcare security since the last edition was published in 2001. It consists of 25 chapters and presents examples from Canada, the UK, and the United States. It first provides an overview of the healthcare environment, including categories of healthcare, types of hospitals, the nonhospital side of healthcare, and the different stakeholders. It then describes basic healthcare security risks/vulnerabilities and offers tips on security management planning. The book also discusses security department organization and staffing, management and supervision of the security force, training of security personnel, security force deployment and patrol activities, employee involvement and awareness of security issues, implementation of physical security safeguards, parking control and security, and emergency preparedness. Healthcare security practitioners and hospital administrators will find this book invaluable. - Practical support for healthcare security professionals, including operationally proven policies, and procedures - Specific assistance in preparing plans and materials tailored to healthcare security programs - Summary tables and sample forms bring together key data, facilitating ROI discussions with administrators and other departments - General principles clearly laid out so readers can apply the industry standards most appropriate to their own environment NEW TO THIS EDITION: - Quick-start section for hospital administrators who need an overview of security issues and best practices |
| communication during emergency situations: National Emergency Communications Plan U. s. Department of Homeland Security, 2012-12-11 Every day in cities and towns across the Nation, emergency response personnel respond to incidents of varying scope and magnitude. Their ability to communicate in real time is critical to establishing command and control at the scene of an emergency, to maintaining event situational awareness, and to operating overall within a broad range of incidents. However, as numerous after-action reports and national assessments have revealed, there are still communications deficiencies that affect the ability of responders to manage routine incidents and support responses to natural disasters, acts of terrorism, and other incidents. Recognizing the need for an overarching emergency communications strategy to address these shortfalls, Congress directed the Department of Homeland Security's (DHS) Office of Emergency Communications (OEC) to develop the first National Emergency Communications Plan (NECP). Title XVIII of the Homeland Security Act of 2002 (6 United States Code 101 et seq.), as amended, calls for the NECP to be developed in coordination with stakeholders from all levels of government and from the private sector. In response, DHS worked with stakeholders from Federal, State, local, and tribal agencies to develop the NECP—a strategic plan that establishes a national vision for the future state of emergency communications. To realize this national vision and meet these goals, the NECP established the following seven objectives for improving emergency communications for the Nation's Federal, State, local, and tribal emergency responders: 1. Formal decision-making structures and clearly defined leadership roles coordinate emergency communications capabilities. 2. Federal emergency communications programs and initiatives are collaborative across agencies and aligned to achieve national goals. 3. Emergency responders employ common planning and operational protocols to effectively use their resources and personnel. 4. Emerging technologies are integrated with current emergency communications capabilities through standards implementation, research and development, and testing and evaluation. 5. Emergency responders have shared approaches to training and exercises, improved technical expertise, and enhanced response capabilities. 6. All levels of government drive long-term advancements in emergency communications through integrated strategic planning procedures, appropriate resource allocations, and public-private partnerships. 7. The Nation has integrated preparedness, mitigation, response, and recovery capabilities to communicate during significant events. The NECP also provides recommended initiatives and milestones to guide emergency response providers and relevant government officials in making measurable improvements in emergency communications capabilities. The NECP recommendations help to guide, but do not dictate, the distribution of homeland security funds to improve emergency communications at the Federal, State, and local levels, and to support the NECP implementation. Communications investments are among the most significant, substantial, and long-lasting capital investments that agencies make; in addition, technological innovations for emergency communications are constantly evolving at a rapid pace. With these realities in mind, DHS recognizes that the emergency response community will realize this national vision in stages, as agencies invest in new communications systems and as new technologies emerge. |
| communication during emergency situations: Effective communication , 2002 |
| communication during emergency situations: Emergency Public Health Girish Kapur, Jeffrey Smith, 2010-10-25 Health Sciences & Professions |
| communication during emergency situations: Health Emergency Preparedness and Response Andy Wapling, Chloe Sellwood, 2016-08-22 Intensely practical and down to earth, this timely new text covers the breadth of health emergency preparedness, resilience and response topics in the context of inter-disciplinary and whole society responses to a range of threats. It includes public, private and third sector roles in preparation for and in response to natural and man-made events, such as: major incident planning; infectious disease epidemics and pandemics; natural disasters; terrorist threats; and business and service continuity management. The book builds upon the basics of risk assessment and writing an emergency plan, and then covers inter-agency working, command and control, communication, personal impact and business continuity as well as training, exercises and post-incident follow up. Detailing the full emergency preparedness and civil protection planning cycle, the book is illustrated throughout with real-life examples and case studies from global experts in the field for countries with both advanced and developing healthcare systems. This practical handbook covering the essential aspects of major incident and disaster management is ideal for undergraduate and master's students in emergency management and public health, as well as for practitioners in emergency preparedness and civil protection. It will be valuable to all health practitioners from ambulance, hospital, primary and community care, mental health and public health backgrounds. |
| communication during emergency situations: Evidence-Based Practice for Public Health Emergency Preparedness and Response National Academies of Sciences, Engineering, and Medicine, Health and Medicine Division, Board on Population Health and Public Health Practice, Board on Health Sciences Policy, Committee on Evidence-Based Practices for Public Health Emergency Preparedness and Response, 2020-11-28 When communities face complex public health emergencies, state local, tribal, and territorial public health agencies must make difficult decisions regarding how to effectively respond. The public health emergency preparedness and response (PHEPR) system, with its multifaceted mission to prevent, protect against, quickly respond to, and recover from public health emergencies, is inherently complex and encompasses policies, organizations, and programs. Since the events of September 11, 2001, the United States has invested billions of dollars and immeasurable amounts of human capital to develop and enhance public health emergency preparedness and infrastructure to respond to a wide range of public health threats, including infectious diseases, natural disasters, and chemical, biological, radiological, and nuclear events. Despite the investments in research and the growing body of empirical literature on a range of preparedness and response capabilities and functions, there has been no national-level, comprehensive review and grading of evidence for public health emergency preparedness and response practices comparable to those utilized in medicine and other public health fields. Evidence-Based Practice for Public Health Emergency Preparedness and Response reviews the state of the evidence on PHEPR practices and the improvements necessary to move the field forward and to strengthen the PHEPR system. This publication evaluates PHEPR evidence to understand the balance of benefits and harms of PHEPR practices, with a focus on four main areas of PHEPR: engagement with and training of community-based partners to improve the outcomes of at-risk populations after public health emergencies; activation of a public health emergency operations center; communication of public health alerts and guidance to technical audiences during a public health emergency; and implementation of quarantine to reduce the spread of contagious illness. |
| communication during emergency situations: Strategic Issues Management Robert L. Heath, Michael J. Palenchar, 2008-09-23 Strategic Issues Management explores the strategic planning options that organizations can employ to address crucial public policy issues, engage in collaborative decision making, get the organization′s house in order, engage in tough defense and smart offense, and monitor opinion changes that affect public policy. In this fully updated Second Edition, authors Robert L. Heath and Michael J. Palenchar offer practical, actionable guidance that readers can apply to organizations from large Fortune 500 companies to nongovernmental organizations and start-up high tech companies. Features Includes a NEW chapter on brand equity, updated examples, theories and cases throughout, new information on activists and activism, and increased attention to the role that technology plays in issues management Explores ways public relations, risk communication, and crisis communication can be used to address crucial public policy options Advises managers on ways to lessen the chance of a crisis becoming an issue through an examination of crisis preparation and responses Addresses the topic of reputation management by exploring the connection between issues management and brand equity using examples from McDonald′s and Wal-Mart Challenges managers to engage in collaborative decision making with community leaders and residents to reduce the chance that undue fear will translate into unnecessary regulation or legislation Opens each chapter with case study vignettes and closes with summary questions and issues management challenges Strategic Issues Management is appropriate for courses in Corporate/Strategic Communications, Public Relations Management, Crisis/Risk Communication, Strategic Management, Public Relations Management, Organizational Communication, and Public Policy and Administration. |
| communication during emergency situations: A Safer Future National Research Council, Division on Earth and Life Studies, Commission on Geosciences, Environment and Resources, U.S. National Committee for the Decade for Natural Disaster Reduction, 1991-02-01 Initial priorities for U.S. participation in the International Decade for Natural Disaster Reduction, declared by the United Nations, are contained in this volume. It focuses on seven issues: hazard and risk assessment; awareness and education; mitigation; preparedness for emergency response; recovery and reconstruction; prediction and warning; learning from disasters; and U.S. participation internationally. The committee presents its philosophy of calls for broad public and private participation to reduce the toll of disasters. |
| communication during emergency situations: Technical guidelines on rapid risk assessment for animal health threats Food and Agriculture Organization of the United Nations , 2021-03-23 The occurrence and spread of an animal health threat can be prevented when a timely assessment of the risk is carried out to inform prevention, response and control measures. These technical guidelines on rapid risk assessment (RRA) are designed as a simple and practical tool to be used by veterinary services to build risk assessment capacities and assist decision-makers in conducting qualitative RRA on the emergence, occurrence and/or spread of animal health threats. Using available evidence, data and information, a multidisciplinary team can conduct an RRA in a short time (within two weeks). The publication provides a simple and flexible methodology for conducting a RRA when facing a disease event. Eight steps in the RRA process are described and detailed examples are provided. The final outcomes of the RRA provide robust evidence and guidance for decision-makers in designing timely prevention, control and eradication measures that contribute to sustainable livelihoods, animal health, public health and enhanced food security. |
| communication during emergency situations: Handbook of Research on New Media Applications in Public Relations and Advertising Esiyok, Elif, 2020-08-07 As competition between companies increases, the need for effective public relations and advertising campaigns becomes imperative to the success of the business. However, with the introduction of new media, the nature of these campaigns has changed. Today’s consumers have more awareness and diversified ways to obtain knowledge, and through new media, they can provide feedback. An understanding of how to utilize new media to promote and sustain the reputation of an organization is vital for its continued success. The Handbook of Research on New Media Applications in Public Relations and Advertising is a pivotal reference source that provides vital research on the application of new media tools for running successful public relations and advertising campaigns. While highlighting topics such as digital advertising, online behavior, and social networking, this book is ideally designed for public relations officers, advertisers, marketers, brand managers, communication directors, social media managers, IT consultants, researchers, academicians, students, and industry practitioners. |
| communication during emergency situations: Essentials of Public Health Bernard J. Turnock, 2014-12-11 New edition coming in February 2020. As one of the foundational texts in the Essential Public Health series, Essentials of Public Health is an excellent introduction to the field of public health. Written for senior-level undergraduates or graduate students in public health, health science, nursing, and other health professions, Essentials of Public Health gives special focus to public health careers and the workings of public health agencies. Combining the best elements of Dr. Turnock's other books: Public Health: What It Is and How It Works and Public Health: Career Choices That Make a Difference, Essentials of Public Health, Third Edition, uses clear, reader-friendly language and helpful learning tools such as chapter exercises and discussion questions, making it an ideal text to prepare your students for the profession of public health. New to the Third Edition: Comprehensive new coverage of topics such as: the implementation of the Affordable Care Act, strategic planning, accreditation of public health organizations and credentialing of public health workers Extensive information on state and local public health practice derived from national surveys conducted since 2012 Two separate chapters on Community Public Health Practice and Emergency Preparedness (formerly covered in one single chapter) New conceptual frameworks for the public health system, overall health system, and public health workforce An examination of an additional 16 different public health occupations—a total of 39 covered in all More than 60 new or revised charts and tables and a series of “outside-the-book thinking” exercises appears in each chapter. This book: Defines and describes the public health system Provides concepts and tools for measuring health in populations Characterizes the relationship of the public health system with medical care and other elements of the overall health system Identifies government’s unique contributions through federal, state, and local public health agencies Offers basic information on the size and composition of the public health workforce Addresses careers and jobs in public health administration, epidemiology, public health nursing, health education, and more. |
| communication during emergency situations: Communicating in Risk, Crisis, and High Stress Situations: Evidence-Based Strategies and Practice Vincent T. Covello, 2021-12-10 COMMUNICATING IN R!SK, CRISIS, AND HIGH STRESS SITUATIONS LEARN THE UNIFYING PRINCIPLES BEHIND RISK, CRISIS, AND HIGH STRESS COMMUNICATION WITH THIS STATE-OF-THE-ART REFERENCE WRITTEN BY A MAJOR LEADER IN THE FIELD Communicating in Risk, Crisis, and High Stress Situations: Evidence-Based Strategies and Practice is about communicating with people in the most challenging circumstances: high stress situations characterized by high risks and high stakes. The ability to communicate effectively in a high stress situation is an essential communication competency for managers, engineers, scientists, and professionals in every field who can be thrust into demanding situations complicated by stress. Whether you are confronting an external crisis, an internal emergency, or leading organizational change, this book was written for you. Communicating in Risk, Crisis, and High Stress Situations brings together in one resource proven scientific research with practical, hands-on guidance from a world leader in the field. The book covers such critical topics as trust, stakeholder engagement, misinformation, messaging, and audience perceptions in the context of stress. This book is uniquely readable, thorough, and useful, thanks to features that include: Evidence-based theories and concepts that underlie and guide practice Tools and guidelines for practical and effective planning and application Experience-based advice for facing challenges posed by mainstream and social media Provocative case studies that bring home the key principles and strategies Illuminating case diaries that use the author’s breadth and depth of experience to create extraordinary learning opportunities The book is a necessity for managers, engineers, scientists, and others who must communicate difficult technical concepts to a concerned public. It also belongs on the bookshelves of leaders and communicators in public and private sector organizations looking for a one-stop reference and evidence-based practical guide for communicating effectively in emotionally charged situations. Written by a highly successful academic, consultant, and trainer, the book is also designed as a resource for training and education. |
| communication during emergency situations: Telecommunications in Disaster Areas Nicola Marchetti, 2011-01-29 Coordinated relief to the affected areas needs to be given as soon as possible, so to minimize further nefarious effects. In such scenarios it is vital that communications between interested parties, i.e. relief and security groups, are established as quickly and as easily as possible, ideally in a plug & play or zero configuration fashion. |
| communication during emergency situations: Crisis Management and Emergency Planning Michael J. Fagel, 2013-12-04 Emergency managers and officials have seen a tremendous increase in the planning responsibilities placed on their shoulders over the last decade. Crisis Management and Emergency Planning: Preparing for Today's Challenges supplies time-tested insights to help communities and organizations become better prepared to cope with natural and manmade disasters and their impacts on the areas they serve. Author and editor Michael J. Fagel, PhD, CEM has more than three decades of experience in emergency management and emergency operations. He has been an on-site responder to such disaster events as the Oklahoma City Bombing and the site of the World Trade Center in the aftermath of 9/11. He is an experienced professor, trainer, professional, and consultant and has pretty much seen it all. The book delves into this experience to present advanced emergency management and response concepts to disasters not often covered in other publications. It includes coverage of planning and preparedness, public health considerations, vulnerability and impact assessments, hospital management and planning, sporting venue emergency planning, and community preparedness including volunteer management. Contributions from leading professionals in the field focus on broad responses across the spectrum of public health, emergency management, and mass casualty situations. The book provides detailed, must-read planning and response instruction on a variety of events, identifying long-term solutions for situations where a community or organization must operate outside its normal daily operational windows. This book has been selected as the 2014 ASIS Book of the Year. |
| communication during emergency situations: Handbook of Computational Neurodegeneration Panagiotis Vlamos, Ilias S. Kotsireas, Ioannis Tarnanas, 2023-07-25 The Handbook of Computational Neurodegeneration provides a comprehensive overview of the field and thus bridges the gap between standard textbooks of research on neurodegeneration and dispersed publications for specialists that have a narrowed focus on computational methods to study this complicated process. The handbook reviews the central issues and methodological approaches related to the field for which the reader pursues a thorough overview. It also conveys more advanced knowledge, thus serving both as an introductory text and as a starting point for an in-depth study of a specific area, as well as a quick reference source for the expert by reflecting the state of the art and future prospects. The book includes topics that are usually missing in standard textbooks and that are only marginally represented in the specific literature. The broad scope of this handbook is reflected by five major parts that facilitate an integration of computational concepts, methods and applications in the study of neurodegeneration. Each part is intended to stand on its own, giving an overview of the topic and the most important problems and approaches, which are supported by examples, practical applications, and proposed methodologies. The basic concepts and knowledge, standard procedures and methods are presented, as well as recent advances and new perspectives. |
| communication during emergency situations: Managing Emergencies and Crises Naim Kapucu, Alpaslan ?zerdem, 2011-10-13 Managing Emergencies and Crisis provides future public administrators and policymakers with a comprehensive understanding of the institutional, socio-cultural, and political dimensions of natural and human-made disasters, as well as providing them with the tools needed for confronting the challenges of preparedness and response.--[book cover] |
| communication during emergency situations: Use of Force in Countering Terrorism M. Ugur Ersen, M. Uğur Ersen, Cinar Özen, 2010 This is a valuable resource for all those interested in multinational efforts to combat the threat of global terrorism --Book Jacket. |
| communication during emergency situations: Library’s Crisis Communications Planner Jan Thenell, 2004-07-26 When emergencies escalate, knowing what to do in advance is the key. Libraries that are equipped with ready contact information, talking points, and spokespeople at hand are prepared to limit damage from big events or ensure small problems don't escalate. |
| communication during emergency situations: Smart Technologies for Emergency Response and Disaster Management Zhi Liu, Kaoru Ota, 2017-05-16 This book address the difficulties, challenges and solution in Smart Technologies for Emergency Response & Disaster Management. The chapters address different aspects of Smart Technologies for Emergency Response & Disaster Management, ranging from network technology for emergency response and disaster management, big data for emergency response and disaster management to robotics emergency response and disaster management-- |
Communication | Definition, Types, Examples, & Facts | Britannica
May 8, 2025 · Communication, the exchange of meanings between individuals through a common system of symbols. This article treats the functions, types, and psychology of communication. …
Communication - Wikipedia
There are many forms of communication, including human linguistic communication using sounds, sign language, and writing as well as animals exchanging information and attempts to …
What Is Communication? How to Use It Effectively
Communication is sharing messages through words, signs, and more to create and exchange meaning. Feedback is a key part of communication, and can be given through words or body …
What is Communication? Verbal, Non-Verbal & Written
Communication is simply the act of transferring information from one place, person or group to another. Every communication involves (at least) one sender, a message and a recipient. This …
What is Communication? The Definition of Communication
Apr 30, 2011 · Communication is the act of conveying information for the purpose of creating a shared understanding. It’s something that humans do every day. The word “communication” …
What is Communication? Types, Meaning and Importance
In simple terms, communication is the process of exchanging information between individuals or groups. It involves the transmission of ideas, feelings, or facts from one person (the sender) to …
1.1 What is Communication: Types and Forms
Communication generates meaning by sending and receiving symbolic cues influenced by multiple contexts. There are three types of communication: verbal, nonverbal, and written. …
Effective Communication Improving Your Interpersonal Skills
Mar 13, 2025 · Whether you’re trying to improve communication with your romantic partner, kids, boss, or coworkers, learning the following communication skills can help strengthen your …
What is Communication? - National Communication Association
At its foundation, Communication focuses on how people use messages to generate meanings within and across various contexts, and is the discipline that studies all forms, modes, media, …
12 Types of Communication (2025) - Helpful Professor
Sep 21, 2023 · Generally, we categorize it into the four main mediums of communication: verbal, nonverbal, written, and visual. However, we can also look at other ways to distil …
Communication | Definition, Types, Examples, & Facts | Britannica
May 8, 2025 · Communication, the exchange of meanings between individuals through a common system of symbols. This article treats the functions, types, and psychology of communication. …
Communication - Wikipedia
There are many forms of communication, including human linguistic communication using sounds, sign language, and writing as well as animals exchanging information and attempts to …
What Is Communication? How to Use It Effectively
Communication is sharing messages through words, signs, and more to create and exchange meaning. Feedback is a key part of communication, and can be given through words or body …
What is Communication? Verbal, Non-Verbal & Written
Communication is simply the act of transferring information from one place, person or group to another. Every communication involves (at least) one sender, a message and a recipient. This …
What is Communication? The Definition of Communication
Apr 30, 2011 · Communication is the act of conveying information for the purpose of creating a shared understanding. It’s something that humans do every day. The word “communication” …
What is Communication? Types, Meaning and Importance - Vedantu
In simple terms, communication is the process of exchanging information between individuals or groups. It involves the transmission of ideas, feelings, or facts from one person (the sender) to …
1.1 What is Communication: Types and Forms
Communication generates meaning by sending and receiving symbolic cues influenced by multiple contexts. There are three types of communication: verbal, nonverbal, and written. Three forms of …
Effective Communication Improving Your Interpersonal Skills
Mar 13, 2025 · Whether you’re trying to improve communication with your romantic partner, kids, boss, or coworkers, learning the following communication skills can help strengthen your …
What is Communication? - National Communication Association
At its foundation, Communication focuses on how people use messages to generate meanings within and across various contexts, and is the discipline that studies all forms, modes, media, and …
12 Types of Communication (2025) - Helpful Professor
Sep 21, 2023 · Generally, we categorize it into the four main mediums of communication: verbal, nonverbal, written, and visual. However, we can also look at other ways to distil communication …
