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| communication skills for nursing: Communication Skills in Nursing Practice Lucy Webb, 2019-11-25 Written specifically for student nurses developing their communication and interpersonal skills in any field of nursing. The book addresses all the competencies for communication skills outlined in the 2018 NMC standards and features insightful contributions from experienced nurses and healthcare leaders across different clinical fields. As communication and interpersonal skills have become essential to modern nursing, this book will focus on demonstrating how the theory behind these skills can be successfully applied in practice. Helping students to become confident, assured communicators when interacting with patients, whilst on placement and into their post-registration nursing career. The new edition includes the following updates: · A new chapter on person-centred care and intercultural communication. · Further content on modern forms of communication such as social media and other new technologies. · A new theme ‘Emotional intelligence’ integrated throughout the book. |
| communication skills for nursing: Essential Communication Skills for Nursing and Midwifery Philippa Sully, Joan Dallas, 2010-05-19 Effective communication skills are crucial in all aspects of nursing and midwifery practice - this book will enable readers to communicate effectively and with confidence in their professional practice. It focuses on the communication skills needed for the development of effective professional and therapeutic relationships. It is a 'how to do it' book that relates the theory of effective and ethical communication to the practice of nursing and midwifery and provides a framework for developing communication skills to meet a variety of situations. Approx.256 pagesAll the chapters have been revised in line with up-to-date literature, professional practice guidelines and research |
| communication skills for nursing: Communication Skills for Nurses Claire Boyd, Janet Dare, 2014-08-11 Survive placements and practice with this essential guide for all student nurses. Providing words of wisdom and advice from real-life student nurses, Communication Skills for Nurses is a handy, portable, and fun introduction to the key communication and interpersonal skills you’ll need on placement and as a registered nurse. Special features: Developed by students, for students Clear, straightforward, and jargon-free Explains how to use your interpersonal skills effectively, communicate with patients with specific conditions, and handle both criticisms and compliments Features tips and advice from real life nursing students Examples and questions based on real life nursing and healthcare situations |
| communication skills for nursing: Communication and Interpersonal Skills in Nursing Alec Grant, Benny Goodman, 2018-12-03 The new edition of this well regarded book introduces the underpinning theory and concepts required for the development of first class communication and interpersonal skills in nursing. By providing a simple to read overview of the central topics, students are able to quickly gain a solid, evidence-based grounding in the subject. Topics covered include: empathy; building therapeutic relationships; using a variety of communication methods; compassion and dignity; communicating in different environments; and culture and diversity issues. Three new chapters have been added that point readers towards further ways of approaching their communication skills that are less model and technique driven and focusing more on therapeutic considerations, as well as looking at the politics of communication. |
| communication skills for nursing: Communication Skills For Adult Nurses McEwen, Abayomi, Kraszewski, Sarah, 2010-09-01 A practical book aimed at helping the trainee or qualified nurse to hone and develop their communication skills. Full of vignettes from both patient and nurse perspective, the book includes common scenarios, activity points and suggestions for practice. |
| communication skills for nursing: Nursing: Communication Skills in Practice Lucy Webb, 2011-02-24 Nursing students require a unique guide to communication and interpersonal skills to help them succeed on both placement and in academic work. This text presents the theory and practice of communication for all care settings, and professional needs during the pre-registration course. |
| communication skills for nursing: Communication Skills Kay Norman, 2019-09-25 Communication Skills is an accessible textbook for nursing and healthcare students seeking to understand the concept of communication and to develop their communication skills. Through clear explanations, case studies and activities, the book will help you to understand the principles of communication and develop your own skills for your healthcare practice. You will learn: Why communication is fundamental to nursing and health care How to communicate in assessing, planning, providing and managing care How to communicate in promoting health and in therapeutic interventions How to communicate in difficult situations How to communicate with a diverse range of people How communication is used to improve patient safety This book will help you to demonstrate your communication skills and develop your proficiency in nursing and health care. Essentials is a series of accessible, introductory textbooks for students in nursing, health and social care. New and forthcoming titles in the series: The Care Process Communication Skills Leadership Mental Health Promoting Health and Wellbeing Study Skills |
| communication skills for nursing: Compassion, Caring and Communication Jacqui Baughan, Ann Smith, 2013-11-26 Compassion and caring are at the very heart of nursing – possibly that’s why you were attracted to the nursing profession in the first place. But what does compassionate caring really mean in nursing practice? Compassion, Caring and Communication: Skills for Nursing Practice is a practical book that guides you through the complex dimensions of caring. It considers the ways in which you connect with patients, families and co-workers, and the long-lasting impact of emotions and feelings. Using real-life narratives, case studies and reflection activities, the authors demonstrate how you can develop and maintain the empathy and communication skills you need to create effective, compassionate and caring partnerships. New to the second edition: Comprehensively updated throughout to reflect and highlight current professional pressures and public concerns around nursing practice. Includes a broader range of relevant case studies, discussions and scenarios to engage students and qualified nurses at all levels. Contains new content about the impacts of recent government reports and policies on nursing care, developing an awareness of contemporary issues and debates. The BOND caring framework has been revised and updated alongside new ‘caring indicators’, to support the development of compassionate caring skills. All references have been updated using the latest sources and evidence-based studies. |
| communication skills for nursing: Communication Skills for your Policing Degree Jane Bottomley, Martin Wright, Steven Pryjmachuk, 2020-02-12 If you are embarking on a university criminology, policing or other law enforcement professional degree, the books in this series will help you acquire and develop the knowledge, skills and strategies you need to achieve your goals. They provide support in all areas important for university study, including institutional and disciplinary policy and practice, self-management, and research and communication. Tasks and activities are designed to foster aspects of learning which are valued in higher education, including learner autonomy and critical thinking, and to guide you towards reflective practice in your study and work life. Communication Skills for your Policing Degree provides you with a sound knowledge and understanding of: how to improve your oral and written communication skills in a range of academic and professional settings a range of strategies for improving your public speaking, including academic presentations a range of techniques for improving your practical writing and speaking skills. |
| communication skills for nursing: Communication in Nursing and Healthcare Iris Gault, Jean Shapcott, Armin Luthi, Graeme Reid, 2016-10-18 Communication is an essential skill for nurses, midwives and allied health professionals when delivering care to patients and their families. With its unique and practical approach, this new textbook will support students throughout the three years of their degree programme and on into practice, focussing on how to develop person-centredness and compassionate and collaborative care. Key features include: * students′ experiences and stories from service users and patients to help readers relate theory to practice * reflective exercises to help students think critically about their communication skills * learning objectives and chapter summaries for revision * interactive activities directly linked to the Values Exchange Community website |
| communication skills for nursing: Communication Skills For Children'S Nurses Lambert, Veronica, Long, Tony, Kelleher, Deirdre, 2012-10-01 This guide will help children's nurses to communicate with confidence, sensitivity and effectiveness; to meet the individual needs of children and their families. The book explores different aspects of communicating in this challenging environment using vignettes, examples, practice insights and tips. The book emphasises the importance of listening to and respecting children's views and rights, in addition to respecting parent responsibility, rights and duty to act in the child's best interests. The authors show how a balance between protective exclusion and facilitated inclusion is core to communicating with children and families. |
| communication skills for nursing: Communication Skills For Mental Health Nurses Morrissey, Jean, Callaghan, Patrick, 2011-04-01 A fantastic introductory guide for mental health nursing students who wish to develop and hone their communication skills. |
| communication skills for nursing: Communication Skills in Nursing, Health and Social Care Bernard Moss, 2020-03-30 Presented in a unique and easy-to-use dictionary format, this practical guide will help students and practitioners understand and apply the principles of effective communication. |
| communication skills for nursing: Communication Skills for Nurses Marilyn Edwards, 2014-11-19 Over a third of all consultations in general practice are now conducted by nurses. The consultation is the key element of primary care, with patients being more satisfied with the care given by clinicians who have good communication skills. Poor communication or dissatisfaction with a consultation is reported to be one reason why patients decide not to attend or do not take a prescribed treatment. Patients need to be satisfied with the consultation, understand their condition and understand the reasons for their treatment or management plan. This book has been written to reinforce good consultation and communication skills and highlights areas where readers might wish to to review and improve their own consultation techniques. This is done though case studies and scenarios that are likely to be common in many practices. Although the text and scenarios relate to practice nurse consultations, the content can be transferred to all primary care nursing settings. |
| communication skills for nursing: Effective Communication for Nursing Associates Kerry Welch, 2022-04-26 Communication is central to providing high quality, person-centred care as a Nursing Associate. This book will help you to communicate effectively with patients, families, carers and your interprofessional team, encouraging you to develop your own unique voice. Covering important topics such as professional communication, tackling difficult conversations, communicating with emotional intelligence and tailoring communication across diverse settings, this book will enable you to communicate confidently in any situation. Key features - Fully mapped to the NMC Standards of Proficiency for Nursing Associates (2018) - Case studies, activities and other learning features help you master your skills - Focussed specifically on the Nursing Associate role, helping you develop into a confident professional practitioner |
| communication skills for nursing: Communication Skills for Children's Nurses Veronica Lambert, Tony Long, Deirdre Kelleher, 2012-10-16 This excellent text will help nurses develop an awareness of a range of communication frameworks and how they might be utilised in contemporary child health nursing to communicate with children, their families, fellow healthcare professionals and each other in their day to day working lives... It should be on every student's reading list! Dr Edward Alan Glasper, Professor of Children's and Young People's Nursing, The University of Southampton, UK This is an important and much needed book. Logical and well presented, it has episodes of reflection which can be implemented, and activities that provide exemplars about communication that will enhance learning. I particularly found useful the chapters on the legal and ethical aspects, research and communicating with children using technology. Linda Shields, Professor of Nursing - Tropical Health, James Cook University and Townsville Health Service District, Australia This guide will help children's nurses tocommunicate with confidence, sensitivity and effectiveness; to meet the individual needs of children and their families. The book explores different aspects of communicating in this challenging environment using vignettes, examples, practice insights and tips. The book emphasises the importance of listening to and respecting children’s views and rights, in addition to respecting parent responsibility, rights and duty to act in the child's best interests. The authors show how a balance between protective exclusion and facilitated inclusion is core to communicating with children and families. Key topics covered include: Communicating during challenging and sensitive times The importance of being culturally sensitive and self-aware Meeting the needs of vulnerable and disadvantaged children Engaging with children who experience difficulty in communicating Ethical and legal dimensions of communicating with families Appreciating the nature of ‘voice’ in research with children Contributors: Stacey Atkinson, Frances Binns, Debbie Fallon, Noirín Hayes, Paula Hicks, Philomena Keogh, Ursula Kilkelly, Philip Larkin, Joan Livesley, Emer Murphy, Colman Noctor, Eileen Savage, Joanna Smith, Vicky Stewart and Janet Wray. |
| communication skills for nursing: Interpersonal Relationships Elizabeth C. Arnold, Kathleen Underman Boggs, 2019-02 |
| communication skills for nursing: Health Behavior Change E-Book Stephen Rollnick, Pip Mason, Christopher C Butler, 2010-04-23 Engagingly written by experts with worldwide reputations in the field, Health Behavior Change presents an exciting method which can be used to helps patients change their behaviour in both hospital and community settings. The method is applicable to any behaviour, such as overeating, physical inactivity and smoking or with patients struggling with the consequences of chronic conditions like diabetes and heart disease. Using brief, structured consultations with the client, the practitioner encourages the patient to take charge of decision-making concerning their health. It relies upon partnership between professional and patient rather than dominance of one over the other and is carried out in a spirit of negotiation rather than confrontation. The text clearly outlines the fundamental principles behind the method while applying it to practice. Problems of resistance and lack of motivation are explored and practical strategies to manage them are suggested. The patient is at the centre throughout. Short case examples and dilemmas from clinical settings ground the method in the reality of practice. Well accepted method. Reflects professionals' current concerns with health promotion and effective use of time. Highly respected authors. Community focus. Genuine international market. Particularly relevant to US practice. US spellings throughout. text revised and updated throughout to reflect developments in the field e.g. new studies that have been conducted since the first edition published improved appearance with addition of a second colour and more modern page design to increase appeal chapter summaries added to aid assimilation more material relating to obesity |
| communication skills for nursing: Communication in Nursing - E-Book Julia Balzer Riley, 2014-03-12 Go beyond theory and start to master the essential communication skills and techniques you’ll need throughout all areas of nursing practice. Communication in Nursing, 7th Edition uses a personal and empathetic approach, along with unique artistic features, to help you develop a deeper understanding of the importance of communication. Comprehensive, step-by-step guidelines teach you how to establish patient relationships, and new QSEN-specific exercises help you learn to connect more effectively with patients, co-workers, and managers for better clinical outcomes. Real-life clinical scenarios, chapter exercises, and a new writing tutorial also offer endless opportunities to hone your skills. Moments of Connection boxes highlight the outcomes and benefits of successful communication. Wit & Wisdom boxes provide a humorous, personal approach to communication theory and application. Reflections On... boxes give you a specific task to help you integrate chapter material into the broader scope of nursing practice. Exercises throughout the book help you master chapter techniques and strengthen your communication skills. QSEN-specific exercises developed by a leading expert highlight how safety and improved care can result from better communication. UNIQUE! Online writing tutorial on Evolve helps you review and improve your technical writing skills. Case studies on Evolve give you practice using proper communication skills in a variety of real-life case scenarios. The latest information on compassion fatigue, language use, client preconceived ideas about health care, transcultural issues, technology, and the demands of electronic medical record systems provide you with the most up-to-date and relevant information needed to excel in today’s nursing field. |
| communication skills for nursing: Communication Skills in Nursing, Health and Social Care Bernard Moss, 2020-03-30 Our ability to communicate is a key part of everyday life and is an essential skill, particularly when communicating with vulnerable people in a health and social care setting. Presented in a unique and easy-to-use dictionary format, this practical guide will help students and practitioners understand and apply the principles of effective communication. From the ‘how to’ practicalities through to challenges and honing existing skills, this book will ensure they have the confidence and knowledge to communicate skilfully and successfully in many different contexts and settings. The new edition features: New chapter entries covering empathy, documentation and simulation Group exercises added in each chapter New information on National Accessible Information Standards on learning difficulties Essential reading for anyone working in the helping professions for whom good communication skills are an essential part of their role. |
| communication skills for nursing: Communication and Interpersonal Skills in Nursing Alec Grant, Benny Goodman, 2018-12-03 The new edition of this well regarded book introduces the underpinning theory and concepts required for the development of first class communication and interpersonal skills in nursing. By providing a simple to read overview of the central topics, students are able to quickly gain a solid, evidence-based grounding in the subject. Topics covered include: empathy; building therapeutic relationships; using a variety of communication methods; compassion and dignity; communicating in different environments; and culture and diversity issues. Three new chapters have been added that point readers towards further ways of approaching their communication skills that are less model and technique driven and focusing more on therapeutic considerations, as well as looking at the politics of communication. |
| communication skills for nursing: Engagement and Therapeutic Communication in Mental Health Nursing Sandra Walker, 2014-05-16 Being able to engage with service users and communicate effectively is a fundamental skill identified by the NMC and required of all mental health nurses. The reality is that building rapport and developing therapeutic relationships does not come instinctively for everyone. The authors have responded to this with a book that explains the different communication theories and models and goes on to show students how they work in the real world. Innovative exercises encourage reflection and enable students to practice their developing communication skills as they progress. Throughout the book the authors are focussed on promoting recovery and have put the service user at the centre of the discussion, ensuring that their voice is heard. Key features: - Covers the communication content of the new NMC Standards and Essential Skills Clusters for pre-registration degree-level nursing education - Focussed on promoting recovery and adopts a person-centred approach - Interactive style using realistic scenarios and case studies making theory easy to apply to practice - Includes a chapter co-authored by a service user offering a unique insight. |
| communication skills for nursing: Interpersonal Relationships - E-Book Elizabeth C. Arnold, Kathleen Underman Boggs, 2013-09-27 Acclaimed for its strong theoretical framework and consistent organization, Arnold and Boggs' Interpersonal Relationships: Professional Communication Skills for Nurses, 6th Edition, remains the definitive resource in developing effective communication with clients, families, and colleagues in order to achieve treatment goals in health care. This two-time AJN Book of the Year award-winner is thoroughly updated and includes current references describing how to modify communications strategies for various populations and situations including children, the elderly, end of life, health teaching, stress, crisis, and colleagues. Two new chapters address issues in contemporary health care related to promoting health safety and supporting continuity of care. Not only does this book present proven communications strategies and principles in nursing, psychology, and related theoretical frameworks, but also it challenges you to apply these strategies and principles to numerous exercises and practical nursing case studies. Written in terms of the nurse-client relationship, the cutting-edge communications strategies presented are key for nursing students and professional nurses. Covers all mandated topics for nursing professionals, from beginning students to staff development in a variety of settings, including professional collaboration, health team communication, patient-centered care, safety, and hand-off communication. Discusses nursing, behavioral, developmental, family, and communication theories, providing an essential foundation and a theoretical perspective of effective communication. Offers basic concepts first, followed by applications with emphasis on assessment, providing a sound framework as you prepare for nurse-client interactions. Experiential exercises offer the opportunity to practice, observe and critically evaluate your professional communication skills in a safe learning environment. Critical Thinking Exercises promote critical thinking processes essential for effective communication in nursing practice. Includes case examples throughout, creating empathy for clients' perspectives and needs. Offers Ethical Dilemma and Developing an Evidence-Based Practice boxes in each chapter. Describes how best to use the electronic health record for clear communication with current information on classification systems, standards of documentation, and telehealth technologies used in nursing. Acknowledges humor, gender, and touch as important means of communication in interpersonal relationships. Increases awareness of the issues involved in communicating with individuals of various stages of life, clients with special needs, and colleagues in all areas of health care. Provides learning objectives, chapter overviews, and a detailed glossary -- all designed to focus your learning and help you organize key content. |
| communication skills for nursing: Patient & Person Jane Stein-Parbury, 2021-04-16 Patient and Person: Interpersonal Skills in Nursing offers guidance on the skills needed to interact with patients as people – an essential component of building an effective therapeutic relationship and providing quality care. Author Jane Stein-Parbury explains key concepts in simple language, without assuming any prior knowledge. The book includes empathy, dealing with challenging behaviours, advocating for a patient and admitting a patient. Nurses will learn to build trusting relationships and support patients in their health journey. The seventh edition of this highly regarded text has been fully updated to incorporate the most current literature relating to interpersonal skills in nursing. - Narratives and stories to explain practical application of theoretical concepts - Forty-two learning activities to enable students to understand the content and practise skills in a focused manner - Person-centred approach throughout - Online scenario-based videos to demonstrate the use of specific skills - All theoretical concepts mapped against Australian Registered Nurse Standards for Practice and Australia National Safety and Quality Health Service Standards - Fully updated with latest research evidence - Focus on t the importance of interdisciplinary interactions in maintaining quality and safety in health care - Renewed emphasis about the importance of reflection in culture care - Elsevier Adaptive Quizzing for Patient and Person, 7e, included in all print purchases. Corresponding chapter-by-chapter to the core text, EAQ prepares students for tutorials, lectures and exams, with access to hundreds of exam-style questions at your fingertips |
| communication skills for nursing: Communication Skills for Nurses Marilyn Edwards, 2014-11-19 Over a third of all consultations in general practice are now conducted by nurses. The consultation is the key element of primary care, with patients being more satisfied with the care given by clinicians who have good communication skills. Poor communication or dissatisfaction with a consultation is reported to be one reason why patients decide not to attend or do not take a prescribed treatment. Patients need to be satisfied with the consultation, understand their condition and understand the reasons for their treatment or management plan. This book has been written to reinforce good consultation and communication skills and highlights areas where readers might wish to to review and improve their own consultation techniques. This is done though case studies and scenarios that are likely to be common in many practices. Although the text and scenarios relate to practice nurse consultations, the content can be transferred to all primary care nursing settings. |
| communication skills for nursing: Communication Skills in Health and Social Care Bernard Moss, 2012-04-05 This thoroughly revised and updated Second Edition of Communication Skills for Health and Social Care provides an accessible introduction to the wide range of communication skills needed for contemporary health and social care practice. Presented in a unique and easy-to-use dictionary format, the book acts as a working tool which students can dip in and out of throughout their course, and continue to use once they have qualified for practice. The updated edition includes new chapters on: Groupwork. Interprofessional Collaboration. Emotional Intelligence. Assertiveness. Information and Communication Technologies (ICT). Offering a fresh approach to a core topic on the health and social care curriculum, each chapter suggests group activities and further reading, making this book an ideal resource for students of health, social care, social work and nursing, as well as qualified practitioners. Bernard Moss is Emeritus Professor of Social Work Education and Spirituality at Staffordshire University and Senior Fellow and National Teaching Fellow, Higher Education Academy, UK. |
| communication skills for nursing: Communication Skills for Medicine E-Book Margaret Lloyd, Robert Bor, 2009-03-01 This title was Highly Commended (Basis of Medicine category) in the BMA Awards 2005. A highly practical account of communication for medical students, backed up with numerous case histories. In addition to the clinical interview the book covers other aspects of communication including how to promote healthy behaviour and the need for the doctor to work as part of the health care team. Reflects current importance of communication skills in curriculum. Highly practical approach. Accessible information with summary points. Covers needs for both hospital and general practice setting. Written specifically for medical students, unlike many of the competing books. Additional practical examples. More material on: professionalism; Mental Capacity Act; risk; the 'expert' patient. |
| communication skills for nursing: Communication in Nursing Practice (CN-53): Passbooks Study Guide National Learning Corporation, 2019-02 The Certified Nurse Examination Series prepares individuals for licensing and certification conducted by the American Nurses Credentialing Center (ANCC), the National Certification Corporation (NCC), the National League for Nursing (NLN), and other organizations. |
| communication skills for nursing: Health Behavior Change Pip Mason, Stephen Rollnick, Christopher Butler, 2010 Rev. ed. of: Health behavior change / Stephen Rollnick, Pip Mason, Christopher Butler. 1999. |
| communication skills for nursing: Patient and Person Jane Stein-Parbury, 2009-01-01 To illustrate the importance of promoting interpersonal skill development, the author has systematically addressed the theoretical, practical and personal dimensions of relating to patients, and provides guidelines for determining how and when to act. Author from University of Technology, Sydney, Australia. |
| communication skills for nursing: Communication in Palliative Nursing Elaine Wittenberg-Lyles, 2013 This book unites complementary work in communication studies and nursing research to present a theoretically grounded curriculum for teaching palliative care communication to nurses. The chapters outline the COMFORT curriculum. Central to this curriculum is the need for nurses to practice self-care. |
| communication skills for nursing: Communication for Nurses: Talking with Patients Lisa Kennedy Sheldon, 2009-10-07 Communication for Nurses offers valuable techniques delivered in a concise, user-friendly format that encourages reader's development of a personal, professional communication style. Topics include effective communication in difficult situations, the nurse-patient relationship, working with different patient groups and families, and communicating with other healthcare providers.-- Book Jacket. |
| communication skills for nursing: Culture, Communication and Nursing Philip Burnard, Paul Gill, 2014-01-14 Good communication is an essential part of delivering effective nursing care. Nursing students work in a variety of multicultural settings and therefore it is imperative that they fully understand their own cultural context and that of others. This text illustrates the important differences between cultures and how these differences can enhance practical nursing. Through the comprehensive use of case studies and interactive exercises, the book invites students to reflect on their own knowledge and skills about culture so that they can learn to communicate in a more effective and culturally sensitive way. All theory is applied to nursing practice to demonstrate how situations can arise and be dealt with appropriately whilst working on clinical placement. This text is written for students studying the CFP at Year 1. Communication will be studied either as part of a Professional Issues module, or Nursing Practice. |
| communication skills for nursing: Compassion, Caring and Communication Jacqui Baughan, Ann Smith, 2013 Caring is imperative in nursing and therefore an important element of any nursing course. This text demonstrates, through narratives and real life case studies, how students can become better carers in their own practice. |
| communication skills for nursing: How to Communicate Effectively in Health and Social Care Moi Ali, 2017-03 How to Communicate Effectively in Health and Social Care is a handbook aimed at professionals to help improve their communication skills. |
| communication skills for nursing: Essentials of Nursing Practice Catherine Delves-Yates, 2018-06-30 Introduces all the core topics and essential information that nursing students, in all specialisms, will need to master during the first years of a nursing degree. |
| communication skills for nursing: The Art of Communication in Nursing and Health Care Theresa Raphael-Grimm, PhD, CNS, 2014-10-10 A handy guide to tackling difficult patient and professional interactions with confidence and compassion In this age of increasing reliance on technology, it is essential that the fundamentals of compassion and good communication—the art of patient care—remain at the heart of health care. This clear, concise guide to professional communication strategies helps nurses and other health care clinicians to build effective patient relationships and navigate a wide variety of difficult patient and professional interactions. Written by a practicing psychotherapist who has devoted nearly 30 years of study to clinician—patient relationships, the book tackles such complex issues as dealing with demanding patients, maintaining professional boundaries, overcoming biases and stereotypes, managing clinician emotions, communicating bad news, challenging a colleague’s clinical opinion, and other common scenarios. The book guides the reader through a conceptual framework for building effective relationships that is based on the principles of mindfulness. These principles are embedded in discussions of the fundamental elements of interpersonal effectiveness, such as hope, empathy, and listening. Chapters apply mindfulness principles to specific challenging situations with concrete examples that describe effective clinical behaviors as well as situations depicting pitfalls that may impede compassionate care. From a focus on everyday manners in difficult situations to beneficial approaches with challenging populations, the guide helps health care professionals confidently resolve common problems. Brief, to-the-point chapters help clinicians channel their clinical knowledge and good intentions into caring behaviors that allow the patient to more fully experience empathy and compassion. With the guiding theme of “using words as precision instruments,” this is a resource that will be referred to again and again. Key Features: • Helps health care professionals and nurses communicate effectively in challenging clinical and professional situations • Uses the principles of mindfulness to build satisfying relationships and resolve problems • Addresses such difficult issues as demanding patients, maintaining boundaries, overcoming biases, managing clinician emotions, and much more • Provides special tips for communicating with family members and caregivers • Authored by a practicing psychotherapist specializing in clinician—patient relationships for nearly 30 years |
| communication skills for nursing: Communication in Palliative Nursing Elaine Wittenberg, Joy V. Goldsmith, Sandra L. Ragan, Terri Ann Parnell, 2019-12-24 Communication in Palliative Nursing presents the COMFORT Model, a theoretically-grounded and empirically-based model of palliative care communication. Built on over a decade of communication research with patients, families, and interdisciplinary providers, and reworked based on feedback from hundreds of nurses nationwide, the chapters outline a revised COMFORT curriculum: Connect, Options, Making Meaning, Family caregivers, Openings, Relating, and Team communication. Based on a narrative approach to communication, which addresses communication skill development, this volume teaches nurses to consider a universal model of communication that aligns with the holistic nature of palliative care. This work moves beyond the traditional and singular view of the nurse as patient and family educator, to embrace highly complex communication challenges present in palliative care-namely, providing care and comfort through communication at a time when patients, families, and nurses themselves are suffering. In light of the vast changes in the palliative care landscape and the increasingly pivotal role of nurses in advancing those changes, this second edition provides an evidence-based approach to the practice of palliative nursing. Communication in Palliative Nursing integrates communication theory and health literacy constructs throughout, and provides clinical tools and teaching resources to help nurses enhance their own communication and create comfort for themselves, as well as for patients and their families. |
| communication skills for nursing: Communication and Interpersonal Skills for Nurses Alec Grant, Shirley Bach, 2009-07-30 Good communication and interpersonal skills remain one of the enduring and fundamental characteristics of high-quality nursing and midwifery practice. This is despite major developments in our knowledge of scientific, technological and pharmacological health treatments. However, because communication is viewed as an implicit part of everyday life, the skills required for effective communication and appropriate professional interactions are often overlooked. This book provides student nurses with the essential information on communication and interpersonal skills. It clearly explores the core concepts and evidence base and is practical and accessible, helping students to gain confidence in these skills. |
| communication skills for nursing: Communication and Professional Relationships in Healthcare Practice Sally Candlin, Peter Roger, 2013 Communication and Professional Relationships in Healthcare Practice focuses on the crucial role that spoken interactions play in shaping relationships in contemporary healthcare practice. The authors apply theoretical concepts of communication to the workplace of healthcare, drawing upon scenarios based in the settings of clinical experience. The book presents a wide range of interactions (including consultations, team meetings, dialogues and casual conversations) between health professionals, their colleagues and their clients or patients in a variety of settings. Drawing on the latest research in applied linguistics and professional communication, the authors introduce readers to a number of approaches that can be used to analyse these interactions. Using these techniques, readers will discover exactly how central themes of healthcare practice (including trust, empathy, expertise and breaking bad news) are constructed through the communicative choices that participants make in these interactions. Designed specifically for medical, nursing and allied health practitioners with an interest in communication, the book makes the techniques of discourse analysis accessible and provides ample opportunities for individual practitioners to apply this knowledge to their own professional contexts. Reviews: Refreshingly, the book addresses communication not only in interactions between health professionals and patients, but amongst team members and between health professionals in an array of communicatively challenging real world contexts. It brings home to the reader the complexity of communication in health care, and it offers practitioners many tools for reflecting on their own and others' communicative practices, and for enhancing their professional interactions. Dr Catherine O'Grady, Educator and Applied Linguist -Health Communication |
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Teaching communication skills is one way to improve the quality of care, which through changing the attitude of nurses, improves the clinical condition of the patients and increases their …
30 Top Therapeutic Communication Techniques in Nursing
Nurses who desire to strengthen communication skills can use the 30 top therapeutic communication techniques in nursing + how to use them shared in this article to help develop …
The Importance of Effective Communication in Nursing
May 20, 2024 · Good communication skills are vital to success as a nurse. Read on to learn the common barriers of good communication in nursing and how to overcome them.
How Can Nurses Enhance Their Communication Skills?
Feb 6, 2024 · In this article, we will delve into the significance of good communication in the nursing profession and provide practical tips and techniques for nurses to enhance their …
Chapter 2 Communication - Nursing Fundamentals - NCBI Bookshelf
Communication with other health care team members is professional, organized, accurate, complete, and concise. This chapter will review methods for establishing good communication.
The Importance of Effective Nursing Communication Skills
Jan 31, 2023 · Interested to know why communication is so important in nursing? This guide will explain the importance of communication skills for nurses.
Communication in Nursing: 12 Essential Skills - Purdue …
Dec 6, 2024 · Nurses can build and deepen their communication skills through continued professional development — whether on-the-job training or in a nursing degree program. In this …
Skilled Communication - AACN
Promoting open and effective conversation among team members optimizes patient outcomes and encourages essential collaboration. It also helps newer nurses get up to speed more …
Building Effective Communication Skills: A Guide for Nurses
Oct 31, 2023 · Communication is at the heart of nursing. Whether it's conveying critical information about a patient's condition, collaborating with a multidisciplinary team, or providing comfort to a …
Communication Skills in Nursing: Definition and Examples
Apr 10, 2025 · Communication skills in nursing include nurses' abilities to write and speak clearly and confidently when interacting with patients, families, doctors and clinic staff. Communication …
Communication skills 1: benefits of effective ... - Nursing Times
Nov 20, 2017 · Communication is defined as imparting or exchanging information, thoughts or ideas using speech, writing, or some other medium such as signals or behaviour. Effective …
