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| communication seminars for employees: Say This-Not That! Dan O'Connor, 2011-05-24 This is THE ORIGINAL Say This--Not That Book! Description: Have you ever had one of those I wish I hadn't just said that! moments? In Say This, Not That, expert communication trainer Dan O'Connor gives you the words and phrases you can use to effortlessly hit your communication target every time. With Say This, Not That, you can skip right to the punch and learn the danger phrases to avoid-the ones that are sabotaging your message, and the power phrases to use-the ones that will enable you to deliver your message with clarity and effectiveness-the ones that will move you to a new communication level and put you in the category of savvy communicator. No more skimming through pages to find what you're looking for--every page has useful tools you'll be able to apply immediately, and examples of each phrase in use. Furthermore, this program comes complete with quick-reference reminder cards you can have at-the-ready, so you can really make these techniques your own-not just for one enthusiastic moment, but forever! What will you find in Say This Not That? 1- The words! Most chapters deal with one specific danger phrase to be eliminated from your verbal repertoire and one specific power phrase to replace it. However, since not all phrases we'll be covering have exact opposites, you'll also find chapters that deal solely with danger phrases to be purged from usage, and other chapters that deal solely with power phrases that should be added to your every day communication arsenal, to infuse your speech with punch and power. 2- The theory--A great deal of research has gone into determining the effect of words on the listener. You'll learn the reasons-the why of every lesson. 3- Examples--You'll find examples of situations in which the phrases should or should not be used, as well as variations of the words under discussion. 4- Quick reference cards--The number of the quick-reference card that accompanies each lesson. In the back of this book you'll find the quick-reference card. If you're using an e-reader, you can simply turn to that page and keep it open to your phrase for the day, and if you'd like to print out these cards, simply go to our website www.powerdiversity.com and click on the customer resources section. It's as easy as that to achieve new levels of communication success! Thank you, Dan, for giving me the words! I didn't know it could be so easy to improve my communication skills. I carry your book with me wherever I go, and use the power phrases both at work and at home. Because of your training, I have a better relationship with my boss, my husband, and even my teenagers! I just can't thank you enough. -Marsha Thompson, Washington DC, USA |
| communication seminars for employees: Executive Presence Sylvia Ann Hewlett, 2014-06-03 Are you “leadership material?” More importantly, do others perceive you to be? Sylvia Ann Hewlett, a noted expert on workplace power and influence, shows you how to identify and embody the Executive Presence (EP) that you need to succeed. You can have the experience and qualifications of a leader, but without executive presence, you won't advance. EP is an amalgam of qualities that true leaders exude, a presence that telegraphs you're in charge or deserve to be. Articulating those qualities isn't easy, however. Based on a nationwide survey of college graduates working across a range of sectors and occupations, Sylvia Hewlett and the Center for Talent Innovation discovered that EP is a dynamic, cohesive mix of appearance, communication, and gravitas. While these elements are not equal, to have true EP, you must know how to use all of them to your advantage. Filled with eye-opening insights, analysis, and practical advice for both men and women, mixed with illustrative examples from executives learning to use the EP, Executive Presence will help you make the leap from working like an executive to feeling like an executive. |
| communication seminars for employees: Communicating with IMPACT Patrick Donadio, 2015-10-09 |
| communication seminars for employees: Action Learning for Managers Mr Mike Pedler, 2012-09-01 Action Learning for Managers is a clear, concise and straightforward guide to this well-established approach to problem solving and learning in groups that enables change in individuals, teams, organisations and systems. Through action learning people develop themselves and build the relationships that are the key to improving operations and bringing about innovations. |
| communication seminars for employees: World Class Communication Virgil Scudder, Ken Scudder, 2012-08-21 Proven advice for communicating effectively before the media, customers, employees, and investor relations Many executives focus too narrowly on the financial side of their business and neglect the importance of communicating with their employees, the media, and the public. World Class Communication equips you with crisis lessons, procedures, and examples that could help your company save millions of dollars through proper preparation and response. The must-have book every CEO needs, World Class Communication is packed with examples of good and bad handling of countless situations and expert instruction on how to manage them without breaking into a sweat. Reveals the keys to successful shareholder communication Tips for winning in the media—every time out Expert tips for developing powerful public speaking techniques Discover how to rally employee support and performance through communication There is a great, and often irrational, fear of the media among CEOs, with too few executives truly knowing how to deliver a message effectively in an interview. World Class Communication delivers the necessary tools and techniques you need to communicate your message to your target audience—from shareholder meetings to corporate communications to handling crises. |
| communication seminars for employees: Advanced Communication Skills , |
| communication seminars for employees: Excellence in Internal Communication Management Rita Linjuan Men, Shannon Bowen, 2017-01-03 This book integrates theories, research insights, practices, as well as current issues and cases into a comprehensive guide for internal communication managers and organizational leaders on how to communicate effectively with internal stakeholders. Important topics such as engagement, trust, change communication, new technologies, leadership communication, ethical decision making, transparency and authenticity, and measurement are discussed. The book concludes with predictions of the future of internal communications research, theory development, and practices. |
| communication seminars for employees: NLP Pocketbook Gillian Burn, 2015-09-16 How people think and how they respond to challenges and to other people varies from one individual to another depending on their beliefs, values, memories and past experiences. Some people respond more effectively than others. Understanding how they do this - and how you can follow their example by changing your thinking and beliefs - lies at the heart of neuro-linguistic programming (NLP). NLP will improve the way you interact and communicate with others; it will improve your self-esteem and raise your motivation. In fact, it will impact positively on all aspects of your business and private life. The NLP Pocketbook looks at the key principles of NLP and how it can make a difference to you. It describes how you are limited by your beliefs and thoughts and how you can change them for the better. There are sections on the brain, on language and on how to create your own personal resource bank. |
| communication seminars for employees: Communication Skills for Business Professionals Celeste Lawson, Robert Gill, Angela Feekery, Mieke Witsel, Michael Lewis, Philip Cenere, 2019-06-12 With its emphasis on Australia and New Zealand, this book is a comprehensive and cutting-edge introduction to professional communication. |
| communication seminars for employees: Storytelling with Data Cole Nussbaumer Knaflic, 2015-11-02 Don't simply show your data—tell a story with it! Storytelling with Data teaches you the fundamentals of data visualization and how to communicate effectively with data. You'll discover the power of storytelling and the way to make data a pivotal point in your story. The lessons in this illuminative text are grounded in theory, but made accessible through numerous real-world examples—ready for immediate application to your next graph or presentation. Storytelling is not an inherent skill, especially when it comes to data visualization, and the tools at our disposal don't make it any easier. This book demonstrates how to go beyond conventional tools to reach the root of your data, and how to use your data to create an engaging, informative, compelling story. Specifically, you'll learn how to: Understand the importance of context and audience Determine the appropriate type of graph for your situation Recognize and eliminate the clutter clouding your information Direct your audience's attention to the most important parts of your data Think like a designer and utilize concepts of design in data visualization Leverage the power of storytelling to help your message resonate with your audience Together, the lessons in this book will help you turn your data into high impact visual stories that stick with your audience. Rid your world of ineffective graphs, one exploding 3D pie chart at a time. There is a story in your data—Storytelling with Data will give you the skills and power to tell it! |
| communication seminars for employees: Contextual Communication Organization & Training Diane M. Hoffmann, 1999-12 Hoffman believes better communication is the key to better business relationships. This book is about active sending, active receiving and understanding communications in a new light. |
| communication seminars for employees: The Nonviolent Communication Training Course Marshall Rosenberg, Ph.D., 2006-04-27 Marshall Rosenberg's remarkable process of Nonviolent CommunicationTM has gained worldwide recognition as a tool for turning even the most volatile situations into a natural interchange of compassion, generosity, and mutual enrichment. Modeled after this visionary peacemaker's nine-day international intensive retreats, The Nonviolent Communication Training Course presents the first ever self-guided curriculum for putting Rosenberg's transformative ideas into everyday practice—whether you're at the office, at the dinner table, in a parent-teacher conference—any situation where you want to honor what is alive in yourself and others. Join the pioneering creator of NVC for more than nine hours of in-depth instruction that includes: Nine immersive CDs that teach you how to use NVC to discuss difficult emotions, deepen intimate relationships, mediate impossible conflicts, and much moreWorkbook with more than 50 exercises to strengthen your ability to successfully apply NVC in the fieldSeven Nonviolent Communication training cards you can use on the spot to express yourself and listen to othersCourse objectives: Identify the four steps of the Nonviolent Communication processEmploy the four-step Nonviolent Communication process in every dialogue you engage inUtilize empathy to safely confront anger, fear, and other powerful emotionsDiscover how to overcome the blocks to compassion, and open to our natural desire to enrich the lives of those around us |
| communication seminars for employees: Transforming Communication in Leadership and Teamwork Renate Motschnig, David Ryback, 2016-11-07 This accessible, highly interactive book presents a transformative approach to communication in leadership to meet workplace challenges at both local and global levels. Informed by neuroscience, psychology, as well as leadership science, it explains how integrating and properly balancing two key focal points of management—the tasks at hand and the concerns of others and self—can facilitate decision-making, partnering with diverse colleagues, and handling of crises and conflicts. Case examples, a self-test, friendly calls for reflection, and practical exercises provide readers with varied opportunities to assess, support, and evoke their readiness to apply these real-world concepts to their own style and preferences. Together, these chapters demonstrate the best outcomes of collaborative communication: greater effectiveness, deeper empathy with improved emotional fulfillment, and lasting positive change. Included in the coverage: · As a manager, can I be human? Using the two-agenda approach for more effective—and humane—management. · Being and becoming a person-centered leader and manager in a crisis environment. · Methods for transforming communication: dialogue. · Open Case: A new setting for problem-solving in teams. · Integrating the two agendas in agile management. · Tasks and people: what neuroscience reveals about managing both more effectively. · Transforming communication in multicultural contexts for better understanding across cultures. As a skill-building resource, Transforming Communication in Leadership and Teamwork offers particular value: · to diverse business professionals, including managers, leaders, and team members seeking to become more effective · business consultants and coaches working with people in executive positions and/or teams · leaders and members of multi-national teams · executives, decision makers and organizational developers · instructors and students of courses on effective communication, social and professional skills, human resources, communication and digital media, leadership, teamwork, and related subjects. |
| communication seminars for employees: Effective Communication with People with Learning Disabilities Rorie Fulton, Kate Richardson, 2012 All of us depend on effective communication in order to be able to live our lives to the full. For people with learning disabilities, effective communication is especially important because they often rely on the support of others to live their lives. It is therefore essential that family members, carers, support workers and health and social care practitioners are able to communicate effectively with the individuals whom they support. That way, people with learning disabilities have the best possible chance of securing the rights, inclusion, choice and independence to which they, like anyone else, are entitled. This pack provides a wide-ranging training programme to cover the concepts and techniques which underpin and make possible effective communication with people with learning disabilities. The training programme comprises four sessions that can be delivered together as a day's training or, alternatively, as stand-alone sessions delivered over a series of team meetings or in-house training days. The pack sets out a Total Communication approach and training participants are introduced to an extensive selection of communication techniques that can be used in addition to the spoken word and adapted according to the communication skills of the individual in question. In this way, as well as having the opportunity to develop their communication skills, training participants are given a 'taster' of a range of communication concepts and techniques that can be used to facilitate effective communication with people with learning disabilities. Interactive activities and exercises allow participants to explore the various communication techniques and to discuss and reflect upon ways of incorporating them into their work. The pack provides a broad range of perspectives on communicating with people with learning disabilities and enables training participants to develop a deeper understanding of the communication challenges faced by individuals and the skills and techniques which can be used to overcome them. |
| communication seminars for employees: Energy Vampire Slaying: 101 Dan O'Connor, 2011-05-26 ENERGY VAMPIRE SLAYING:101 How to combat negativity and toxic attitudes in your office, in your home, and in yourself In this program you'll learn: -The secrets master communicators use to keep their cool when dealing with difficult people -What free-style scripting is and how you can use it to defend against verbal assaults -How to use a power phrase and danger phrase list to boost your communication power -How you can prevent conflict from manifesting, using effective communication techniques -Problem-solving verbal patterns and scripts you can use to instantly increase productivity -How to use defusion tactics to slash the time spent dealing with difficult customers -How to respond, rather than react, when you're confronted with negative or difficult behavior -How to use magic phrases to respond quickly and effectively when you're put on the spot -Brain-training techniques such as hemisphere switching you can use to control your emotions when you're under pressure -How to quickly find the right words at the right time during difficult situations, and -Which free tools to use for mastering all of the techniques you'll learn in the program, and the right way to study, so you can develop your skills at lightning speed. I have been using the tactics you taught with great success, not just at work, but at home. I finally had the breakthrough I've been trying for with my daughter. Thank you for giving me the tools I can use to change my life. I thoroughly enjoyed every minute! I'll take any book you have to offer. -Kevin Wahlberg -Dallas, TX |
| communication seminars for employees: Communications in Employment and Unemployment Programs , 1996 |
| communication seminars for employees: Soft Is the New Hard Leah Mether, 2019-03-18 Leaders! Do you have days when you feel like you're communicating with toddlers rather than adults in the workplace?Are you tired of dealing with sulking, tantrums, personality clashes and poor performance?If you are not getting the results you need as a high-performance leader, this book is for you.In it, you will learn a new approach to communication that will radically improve your leadership effectiveness.Communication is the KING of the so-called soft skills that are essential in the modern workplace. Yet most of us have had little or no training in how to communicate effectively, particularly under pressure.We haven't been taught the FOUNDATIONS of GREAT communication.In Soft is the New Hard: How to Communicate Effectively Under Pressure, communications and soft-skills specialist, Leah Mether, gives you the complete solution: a step-by-step process that underpins communication and lays the foundations for success.Mether's proven strategies will help you:· defuse conflict· manage yourself under pressure· inspire individuals and teams to action· influence decisions and outcomes· lead your team through change, restructure or transition· deliver difficult messages· communicate clearly in an emergency or crisisNo-one is a perfect communicator, everyone can improve. And with this book, Mether shows you how. |
| communication seminars for employees: 50 Communications Activities, Icebreakers, and Exercises Peter Garber, 2008-10-01 Have fun presenting these activities and build your employees' communication skills in just minutes. Communication plays such a big part in our lives today. Yet sometimes we get busy and forget just how important communication is to our success, relationships and happiness. 50 Communication Activities, Icebreakers and Activities is a great way to: Increase participants' awareness of how they communicate; Help them to build expertise in a variety of essential skills and competencies; Prepare them to deal effectively with the many types of communication challenges they face every day. Each activity focuses on some facet of communication and includes a description, time guideline, purpose, resources, presentation, debrief, difficulty rating and variations to make implementation easy. Each individual activity takes only minutes to complete. Together this collection contains a wealth of insight, tips and guidance to prepare employees to become confident communicators who enjoy stronger relationships and greater success and satisfaction on the job. |
| communication seminars for employees: Communication Training and Development William E. Arnold, Lynne McClure, 1996 |
| communication seminars for employees: Information security training for employees Cybellium Ltd, 2023-09-05 In today's data-driven world, the safeguarding of sensitive information is of paramount importance. As organizations increasingly rely on digital platforms to operate, the risk of data breaches and security lapses has never been greater. Information Security Training for Employees is an essential guide that equips both employers and staff with the knowledge and skills needed to navigate the complex landscape of information security effectively. About the Book: This comprehensive guide, authored by experts in the field, provides a practical and accessible resource for organizations seeking to enhance their defenses against information security threats. Geared towards CEOs, managers, HR professionals, IT teams, and all employees, this book addresses the critical role each individual plays in upholding information security. Key Features: · Understanding Information Security: Delve into the various dimensions of information security, ranging from data privacy and encryption to access controls and compliance. Gain a clear grasp of the principles that underpin effective information security measures. · Creating a Security-Conscious Culture: Discover strategies for fostering a culture of information security awareness within your organization. Learn how to engage employees at all levels and instill best practices that will empower them to become vigilant defenders of sensitive data. · Practical Training Modules: The book presents a series of pragmatic training modules covering essential topics such as password management, email security, data classification, secure communication, and more. Each module features real-world scenarios, interactive exercises, and actionable tips that can be seamlessly integrated into any organization's training framework. · Real-Life Case Studies: Explore real-world case studies that underscore the consequences of lax information security practices. Analyze the lessons derived from notable breaches and understand how implementing robust security measures could have averted or minimized the impact of these incidents. · Adapting to Evolving Threats: With the ever-changing landscape of information security threats, the book emphasizes the importance of adaptability. Learn how to identify emerging threats, stay updated on the latest security practices, and adjust your organization's strategy accordingly. · Empowering Remote Work Security: As remote work becomes increasingly prevalent, the book addresses the unique security challenges posed by remote work arrangements. Discover strategies for securing remote access, protecting sensitive data in transit, and maintaining secure remote communication channels. · Continuous Improvement: Information security is an ongoing endeavor. The book underscores the necessity of continuous assessment, refinement, and improvement of your organization's information security posture. Learn how to conduct security audits, identify areas for enhancement, and implement proactive measures. · Resources and Tools: Access a range of supplementary resources, including downloadable templates, checklists, and references to reputable security tools. These resources will aid in kickstarting your organization's information security training initiatives and fostering lasting improvements. |
| communication seminars for employees: Communicate to Influence: How to Inspire Your Audience to Action Ben Decker, Kelly Decker, 2015-03-27 The gold standard for communication training programs. —USA Today Business communication sucks. At each meeting and presentation, we are inundated with information, leaving us thirsting for inspiration. Sure, we will check off an action item because we have to . . . but what if we were actually inspired to do something? What if we were so moved that we wanted to do it? Leaders must earn the license to lead. Not by expertise, authority, or title alone, but by influence. In Communicate to Influence, you will learn the secrets of the Decker Method—a framework that has been perfected over the past 36 years. Ben and Kelly Decker add fresh insights to these proven principles so that you can ignite change and inspire action. Discover: The Five White Lies of Communicating: learn which barriers prevent you from getting better The Communicator's Roadmap: use a tool to visually chart what type of communication experience you create The Behaviors of Trust: align what you say with how you say it to better connect with your audience The Decker Grid: shift your message from self-centered, all about me content to relevant, audience-centered content that drives action You are called to communicate well. Not only on the main stage, under bright lights, but every time you speak with your colleagues, your clients, and other stakeholders. It's time to learn how. Stop informing. Start inspiring. BEN DECKER & KELLY DECKER are the leading experts in the field of business communication. They consult on messaging, cultivate executive presence among the leadership of Fortune 500companies and startups alike, and regularly deliver keynotes to large audiences. Together, they run Decker Communications, a global firm that trains and coaches tens of thousands of executives a year. Ben and Kelly live in the San Francisco Bay Area, where they constantly test and refine communication techniques with their most demanding audience, their three boys. |
| communication seminars for employees: Communications James Carberry, 2017-05-15 Improving communication is one of the most important – and challenging – issues that management accountants face. In a global survey of CFOs, Ernst & Young said: Despite two thirds of respondents saying that increasingly they act as the public face of the organization, most point to communication and influencing as the most important area for improvement. In this publication you will learn: How do management accountants know if they are effectively communicating? What are the most effective techniques for improving their communication skills? This book is specifically designed to meet the needs and interests of management accountants. It draws on interviews with finance professionals at every level of corporate accounting, as well as with communication consultants, executive recruiters and educators. It looks at how management accountants communicate inside and outside their organizations, identifies best practices, and gives hands-on strategies that accountants can use right away. Readers will discover how to: Move their current communication skills to a higher level. Recognize the importance of communication within the context of their financial manager function. Understand the right way to deliver bad news and resolve conflicts. Manage the impact of new technologies on traditional communication channels. Develop the skills to use active listening as the foundation for positive communication tactics. |
| communication seminars for employees: Finding, Training, and Keeping Great Service Employees 101 Richard D. Ollek, 2009-06-11 This book is a detailed how to book on finding the career minded GREAT employees you need to move your organization forward in a positive manner. Included in the book are samples of --A hiring process manual --An employee policy manual --Sample job descriptions Using the ideas in this book may just save you a lot of blood, sweat, and tears. No theory here, just proven ideas that have WORKED. |
| communication seminars for employees: Language for Behaviour and Emotions Anna Branagan, Melanie Cross, Stephen Parsons, 2020-10-29 This practical, interactive resource is designed to be used by professionals who work with children and young people who have Social, Emotional and Mental Health needs and Speech, Language and Communication needs. Gaps in language and emotional skills can have a negative impact on behaviour as well as mental health and self-esteem. The Language for Behaviour and Emotions approach provides a systematic approach to developing these skills so that young people can understand and work through social interaction difficulties. Key features include: A focus on specific skills that are linked to behaviour, such as understanding meaning, verbal reasoning and emotional literacy skills. A framework for assessment, as well as a range of downloadable activities, worksheets and resources for supporting students. Sixty illustrated scenarios that can be used flexibly with a wide range of ages and abilities to promote language skills, emotional skills and self-awareness. This invaluable resource is suitable for use with young people with a range of abilities in one to one, small group or whole class settings. It is particularly applicable to children and young people who are aiming to develop wider language, social and emotional skills including those with Developmental Language Disorder and Autism Spectrum Disorder. |
| communication seminars for employees: The Ultimate Employee Training Guide- Training Today, Leading Tomorrow Gerard Assey, 2024-02-21 In an era of constant change and fierce competition, organizations must harness the power of their workforce to thrive. ‘The Ultimate Employee Training Guide: Training Today, Leading Tomorrow’ is your definitive guide to unleashing the true potential of employee training. It explores the evolution of training, from traditional classrooms to cutting-edge technology, and unveils the profound benefits of investing in employee development while illuminating the stark repercussions of neglecting it. Discover training as an investment, measuring its Return on Investment (ROI) through real-life case studies that showcase its undeniable impact. Learn to assess diverse training needs, choose the right vendors, and design, implement, and evaluate training programs effectively. This book takes you on a journey into the future of training, where technology, personalization, and continuous learning reign supreme. It emphasizes the crucial role of HR and corporate leadership in fostering a culture of empowerment and growth. With ethical considerations, legal guidelines, and inspiring case studies, The Ultimate Employee Training Guide equips you to navigate the dynamic landscape of employee training, ensuring success in an ever-evolving world. Here's what you'll find inside: ü Preface ü The Importance of Training Employees ü Investing in Training: Understanding the ROI ü Key Skills, Attributes and Traits of an Effective Trainer ü Assessing Training Needs ü Sample Formats for Assessing Training Needs ü Selecting the Right Training Vendor ü Planning and Implementing Training Programs ü Sample Formats of Planning and Implementing Training Programs ü Measuring the Impact of Training ü Sample Formats for Measuring the Impact of Training ü Legal and Ethical Considerations in Training ü Common Challenges Managers Encounter during Training Initiatives ü Steps a Training Manager/ Trainer Undertakes to Remain Effective and Up-to-date ü Creating a Culture of Continuous Learning ü Training in the Future: Emerging Trends ü International Perspectives on Training- Cultural Differences and Global Best Practices ü Case Studies of Successful Training Programs ü Case Studies from Various Industries ü Formats and Samples of Other Assessments and Forms ü Templates and Checklists for Training Initiatives ü Sample Training Program Outlines ü The Future of Employee Training ü Conclusion |
| communication seminars for employees: Communicating with Your Staff Karla Powell, 2001 Effective communication plays a vital role in every medical practice. Communicating With Your Staff details practical communication techniques that can strengthen the bonds among physicians and staff to enhance organizational effectiveness. Through real-life examples and sample dialogue, physicians and practice managers will learn useful strategies for team-building, delivering criticism, resolving conflict, and increasing staff cohesion. A special chapter on cross-cultural communication is included to maximize exchanges with staff of various ethnic groups. Written for the modern medical practice, the book also covers how new communication technologies can be used to share information and manage staff. Communicating With Your Staff is an indispensable guide for every physician's practice. |
| communication seminars for employees: UNMUTE! Lauren Sergy, 2021-07-07 Have virtual meetings become the most dreaded part of your workday? You open your calendar and feel your heart rate spike as you stare at them. Virtual meeting after virtual meeting, replete with all-to-familiar irritations: technical glitches, awkward conversations, Bob’s nose hairs. (Seriously, doesn’t Bob know his camera is pointed right up his nose?) Like it or not, being able to mug for the webcam is now an important addition to your CV. But there’s more to having a good videoconference than turning on your webcam. And UNMUTE! will show you how to do it. In this hilarious and fast-paced book, communication expert Lauren Sergy takes you on a deep-dive into virtual meetings: what works, what doesn’t, and how to make the most of this communication medium without it taking over your life. With energy, wit, and a bucketful of relatable stories, Lauren will help you - Polish not-so-small on-camera skills like eye contact, gesture, and speaking mannerisms - Set up your virtual meeting space like a pro...without turning your office into a production studio - Boost meeting attendees’ focus and engagement - Manage those annoying technical glitches - Dial down your stress and kick Zoom Fatigue to the curb UNMUTE! is a must-read book for anyone who uses videoconferencing at work. You and your colleagues can master virtual meetings; it’s time to take action! |
| communication seminars for employees: How to Win Friends and Influence People , 2024-02-17 You can go after the job you want…and get it! You can take the job you have…and improve it! You can take any situation you’re in…and make it work for you! Since its release in 1936, How to Win Friends and Influence People has sold more than 30 million copies. Dale Carnegie’s first book is a timeless bestseller, packed with rock-solid advice that has carried thousands of now famous people up the ladder of success in their business and personal lives. As relevant as ever before, Dale Carnegie’s principles endure, and will help you achieve your maximum potential in the complex and competitive modern age. Learn the six ways to make people like you, the twelve ways to win people to your way of thinking, and the nine ways to change people without arousing resentment. |
| communication seminars for employees: Manager-employee Communication a Needs Assessment for Communication Training Saneya Abdel-Fattah Raouf El Galaly, 1983 |
| communication seminars for employees: Crucial Conversations: Tools for Talking When Stakes are High, Third Edition Joseph Grenny, Kerry Patterson, Ron McMillan, Al Switzler, Emily Gregory, 2021-10-26 Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated for today’s workplace. Crucial Conversations provides powerful skills to ensure every conversation—especially difficult ones—leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You’ll learn how to: Respond when someone initiates a crucial conversation with you Identify and address the lag time between identifying a problem and discussing it Communicate more effectively across digital mediums When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, with your coworkers or your spouse, crucial conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again. |
| communication seminars for employees: Effective Business Communications Herta A. Murphy, Herbert W. (Herbert William) Hildebrandt, O'Neill, Sheila A, 1990-01-01 |
| communication seminars for employees: Ask a Manager Alison Green, 2018-05-01 'I'm a HUGE fan of Alison Green's Ask a Manager column. This book is even better' Robert Sutton, author of The No Asshole Rule and The Asshole Survival Guide 'Ask A Manager is the book I wish I'd had in my desk drawer when I was starting out (or even, let's be honest, fifteen years in)' - Sarah Knight, New York Times bestselling author of The Life-Changing Magic of Not Giving a F*ck A witty, practical guide to navigating 200 difficult professional conversations Ten years as a workplace advice columnist has taught Alison Green that people avoid awkward conversations in the office because they don't know what to say. Thankfully, Alison does. In this incredibly helpful book, she takes on the tough discussions you may need to have during your career. You'll learn what to say when: · colleagues push their work on you - then take credit for it · you accidentally trash-talk someone in an email and hit 'reply all' · you're being micromanaged - or not being managed at all · your boss seems unhappy with your work · you got too drunk at the Christmas party With sharp, sage advice and candid letters from real-life readers, Ask a Manager will help you successfully navigate the stormy seas of office life. |
| communication seminars for employees: The Handbook of Interpersonal Skills Training Bob Wall, 2000 The 20 training modules in this volume aim to help trainers teach managers and employees how to improve productivity through better working relationships. Each module includes everyday activities, lecture notes, training designs, reproducible handouts and overheads for a training session on how to improve trust and communication between people who rely on each other to get work done. |
| communication seminars for employees: A Handbook of Corporate Communication and Public Relations Sandra Oliver, 2004-04-22 A bold addition to existing literature, this book provides an excellent overview of corporate communication. Taking a refreshing interdisciplinary approach, it is an essential reference, offering in-depth analysis and contemporary case studies. |
| communication seminars for employees: Communicating for Managerial Effectiveness Phillip G. Clampitt, 2009 With the help of real-world cases, this book enables students and managers alike to clearly view their own communication abilities, organizational dilemmas and challenges. New to the Fourth Edition - Greater emphasis on the problem focused nature of the book - Greater focus on critical thinking issues and skills - A spotlight on the range of organizations that experience the communication problems discussed in the book, and an emphasis on the similarity of communication problems across organizations - The inclusion of new research on ethics in organizations and environmental responsibility - Updated examples throughout, including updated material on how technology influences communication in organizations - A new Instructor's Resource CD-ROM that includes PowerPoint slides, test questions, and sample case studies - A new Companion Study Site that includes short video case studies and questions for each chapter to promote practical problem-solving |
| communication seminars for employees: The Handbook of Communication Skills Owen Hargie, 2018-07-16 The Handbook of Communication Skills is recognised as one of the core texts in the field of communication, offering a state-of-the-art overview of this rapidly evolving field of study. This comprehensively revised and updated fourth edition arrives at a time when the realm of interpersonal communication has attracted immense attention. Recent research showing the potency of communication skills for success in many walks of life has stimulated considerable interest in this area, both from academic researchers, and from practitioners whose day-to-day work is so dependent on effective social skills. Covering topics such as non-verbal behaviour, listening, negotiation and persuasion, the book situates communication in a range of different contexts, from interacting in groups to the counselling interview. Based on the core tenet that interpersonal communication can be conceptualised as a form of skilled activity, and including new chapters on cognitive behavioural therapy and coaching and mentoring, this new edition also places communication in context with advances in digital technology. The Handbook of Communication Skills represents the most significant single contribution to the literature in this domain. Providing a rich mine of information for the neophyte and practising professional, it is perfect for use in a variety of contexts, from theoretical mainstream communication modules on degree programmes to vocational courses in health, business and education. With contributions from an internationally renowned range of scholars, this is the definitive text for students, researchers and professionals alike. |
| communication seminars for employees: Communication in Cognitive Behavioral Therapy Michela Rimondini, 2010-12-03 Research has shown that the therapeutic alliance is a key factor in the success of treatment, and a critical component of establishing this alliance is the communication between therapist and client. The efficacy of treatment depends on the therapist’s ability to collect reliable client information and create the foundation for a good relationship that involves the client in the healing process. Communication in Cognitive Behavioral Therapy provides an overview of the research and theory underlying the importance of therapeutic communication with a specific focus on cognitive behavioral psychotherapy. It brings together an international group of experts from the relevant disciplines of communication, psychotherapy, research and teaching to create an integrated perspective of this crucial area. The book offers a review of the main evidence-based theories, and is highlighted with specific examples and flow charts.Insight for trainers is given by providing learner-centered teaching methods that enhance the acquisition of these communication skills. For researchers, it offers both qualitative and quantitative analyses of the subject as well as a comprehensive review of the main analysis methods adopted in the field. |
| communication seminars for employees: Training Older Workers and Learners James L. Moseley, Joan C. Dessinger, 2007-03-22 Training Older Workers and Learners is a groundbreaking resource that focuses exclusively on age 40-plus workers. This much-needed resource offers trainers expert guidance and practical tools designed to deliver effective training and re-training to older worker-learners (OWLS). Based on sound theory and best practices, the book shows how to maximize the workplace learning and performance potential of late-life learners. |
| communication seminars for employees: Sustainability in Tourism and Regional Development Boštjan Brumen, Mitja Gorenak, Marjetka Rangus, 2017-05-11 The economic and sociocultural significance of tourism today cannot be overstated. With the rapid growth of travel and tourism, more and more research is being undertaken in this field, with particular attention paid to the concept of sustainability. This book broadens the reach of such studies by providing comprehensive and rigorous examinations of many issues and concepts related to sustainable tourism, with particular attention paid to Slovenia. It considers the area broadly, and presents in-depth discussions on many relevant and important tourism issues, covering topics from the sustainable use of cultural heritage in tourism and the development of sustainable jobs and professionalism in the tourism sector to the aspects of systemic management and logistic planning for tourist destinations, as well as the contributions that local governments make towards sustainable development and use of local resources. The collection provides a unique and balanced view of both theoretical issues and practical cases and is a valuable reading for students, researchers and professionals in the field of tourism and sustainability. |
| communication seminars for employees: Employee Relations in Context David Farnham, 2000 This volume analyses the issues surrounding employment today and explores the challenges that lie at the heart of the workplace. This second edition has been thoroughly revised and updated |
Communication | Definition, Types, Examples, & Facts | Britannica
May 8, 2025 · Communication, the exchange of meanings between individuals through a common system of symbols. This article treats the functions, types, and psychology of communication. …
Communication - Wikipedia
There are many forms of communication, including human linguistic communication using sounds, sign language, and writing as well as animals exchanging information and attempts to …
What Is Communication? How to Use It Effectively
Communication is sharing messages through words, signs, and more to create and exchange meaning. Feedback is a key part of communication, and can be given through words or body …
What is Communication? Verbal, Non-Verbal & Written
Communication is simply the act of transferring information from one place, person or group to another. Every communication involves (at least) one sender, a message and a recipient. This …
What is Communication? The Definition of Communication
Apr 30, 2011 · Communication is the act of conveying information for the purpose of creating a shared understanding. It’s something that humans do every day. The word “communication” …
What is Communication? Types, Meaning and Importance
In simple terms, communication is the process of exchanging information between individuals or groups. It involves the transmission of ideas, feelings, or facts from one person (the sender) to …
1.1 What is Communication: Types and Forms
Communication generates meaning by sending and receiving symbolic cues influenced by multiple contexts. There are three types of communication: verbal, nonverbal, and written. …
Effective Communication Improving Your Interpersonal Skills
Mar 13, 2025 · Whether you’re trying to improve communication with your romantic partner, kids, boss, or coworkers, learning the following communication skills can help strengthen your …
What is Communication? - National Communication Association
At its foundation, Communication focuses on how people use messages to generate meanings within and across various contexts, and is the discipline that studies all forms, modes, media, …
12 Types of Communication (2025) - Helpful Professor
Sep 21, 2023 · Generally, we categorize it into the four main mediums of communication: verbal, nonverbal, written, and visual. However, we can also look at other ways to distil communication …
Communication | Definition, Types, Examples, & Facts | Britannica
May 8, 2025 · Communication, the exchange of meanings between individuals through a common system of symbols. This article treats the functions, types, and psychology of communication. …
Communication - Wikipedia
There are many forms of communication, including human linguistic communication using sounds, sign language, and writing as well as animals exchanging information and attempts to …
What Is Communication? How to Use It Effectively
Communication is sharing messages through words, signs, and more to create and exchange meaning. Feedback is a key part of communication, and can be given through words or body …
What is Communication? Verbal, Non-Verbal & Written
Communication is simply the act of transferring information from one place, person or group to another. Every communication involves (at least) one sender, a message and a recipient. This …
What is Communication? The Definition of Communication
Apr 30, 2011 · Communication is the act of conveying information for the purpose of creating a shared understanding. It’s something that humans do every day. The word “communication” …
What is Communication? Types, Meaning and Importance
In simple terms, communication is the process of exchanging information between individuals or groups. It involves the transmission of ideas, feelings, or facts from one person (the sender) to …
1.1 What is Communication: Types and Forms
Communication generates meaning by sending and receiving symbolic cues influenced by multiple contexts. There are three types of communication: verbal, nonverbal, and written. …
Effective Communication Improving Your Interpersonal Skills
Mar 13, 2025 · Whether you’re trying to improve communication with your romantic partner, kids, boss, or coworkers, learning the following communication skills can help strengthen your …
What is Communication? - National Communication Association
At its foundation, Communication focuses on how people use messages to generate meanings within and across various contexts, and is the discipline that studies all forms, modes, media, …
12 Types of Communication (2025) - Helpful Professor
Sep 21, 2023 · Generally, we categorize it into the four main mediums of communication: verbal, nonverbal, written, and visual. However, we can also look at other ways to distil …
