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| communication tools in nursing: Communication in Nursing and Healthcare Iris Gault, Jean Shapcott, Armin Luthi, Graeme Reid, 2016-10-18 Communication is an essential skill for nurses, midwives and allied health professionals when delivering care to patients and their families. With its unique and practical approach, this new textbook will support students throughout the three years of their degree programme and on into practice, focussing on how to develop person-centredness and compassionate and collaborative care. Key features include: * students′ experiences and stories from service users and patients to help readers relate theory to practice * reflective exercises to help students think critically about their communication skills * learning objectives and chapter summaries for revision * interactive activities directly linked to the Values Exchange Community website |
| communication tools in nursing: Communication in Nursing - E-Book Julia Balzer Riley, 2014-03-12 Go beyond theory and start to master the essential communication skills and techniques you’ll need throughout all areas of nursing practice. Communication in Nursing, 7th Edition uses a personal and empathetic approach, along with unique artistic features, to help you develop a deeper understanding of the importance of communication. Comprehensive, step-by-step guidelines teach you how to establish patient relationships, and new QSEN-specific exercises help you learn to connect more effectively with patients, co-workers, and managers for better clinical outcomes. Real-life clinical scenarios, chapter exercises, and a new writing tutorial also offer endless opportunities to hone your skills. Moments of Connection boxes highlight the outcomes and benefits of successful communication. Wit & Wisdom boxes provide a humorous, personal approach to communication theory and application. Reflections On... boxes give you a specific task to help you integrate chapter material into the broader scope of nursing practice. Exercises throughout the book help you master chapter techniques and strengthen your communication skills. QSEN-specific exercises developed by a leading expert highlight how safety and improved care can result from better communication. UNIQUE! Online writing tutorial on Evolve helps you review and improve your technical writing skills. Case studies on Evolve give you practice using proper communication skills in a variety of real-life case scenarios. The latest information on compassion fatigue, language use, client preconceived ideas about health care, transcultural issues, technology, and the demands of electronic medical record systems provide you with the most up-to-date and relevant information needed to excel in today’s nursing field. |
| communication tools in nursing: Effective Communication for Nursing Associates Kerry Welch, 2022-04-26 Communication is central to providing high quality, person-centred care as a Nursing Associate. This book will help you to communicate effectively with patients, families, carers and your interprofessional team, encouraging you to develop your own unique voice. Covering important topics such as professional communication, tackling difficult conversations, communicating with emotional intelligence and tailoring communication across diverse settings, this book will enable you to communicate confidently in any situation. Key features - Fully mapped to the NMC Standards of Proficiency for Nursing Associates (2018) - Case studies, activities and other learning features help you master your skills - Focussed specifically on the Nursing Associate role, helping you develop into a confident professional practitioner |
| communication tools in nursing: Therapeutic Communication Jurgen Ruesch, 1961 This volume deals with universal processes of therapeutic communication, a term which covers whatever exchange goes on between people who have a therapeutic intent, with an emphasis upon the empirical observation of the communicative process. -- Preface. |
| communication tools in nursing: Communication in Nursing Practice (CN-53): Passbooks Study Guide National Learning Corporation, 2019-02 The Certified Nurse Examination Series prepares individuals for licensing and certification conducted by the American Nurses Credentialing Center (ANCC), the National Certification Corporation (NCC), the National League for Nursing (NLN), and other organizations. |
| communication tools in nursing: The Art of Communication in Nursing and Health Care Theresa Raphael-Grimm, PhD, CNS, 2014-10-10 A handy guide to tackling difficult patient and professional interactions with confidence and compassion In this age of increasing reliance on technology, it is essential that the fundamentals of compassion and good communication—the art of patient care—remain at the heart of health care. This clear, concise guide to professional communication strategies helps nurses and other health care clinicians to build effective patient relationships and navigate a wide variety of difficult patient and professional interactions. Written by a practicing psychotherapist who has devoted nearly 30 years of study to clinician—patient relationships, the book tackles such complex issues as dealing with demanding patients, maintaining professional boundaries, overcoming biases and stereotypes, managing clinician emotions, communicating bad news, challenging a colleague’s clinical opinion, and other common scenarios. The book guides the reader through a conceptual framework for building effective relationships that is based on the principles of mindfulness. These principles are embedded in discussions of the fundamental elements of interpersonal effectiveness, such as hope, empathy, and listening. Chapters apply mindfulness principles to specific challenging situations with concrete examples that describe effective clinical behaviors as well as situations depicting pitfalls that may impede compassionate care. From a focus on everyday manners in difficult situations to beneficial approaches with challenging populations, the guide helps health care professionals confidently resolve common problems. Brief, to-the-point chapters help clinicians channel their clinical knowledge and good intentions into caring behaviors that allow the patient to more fully experience empathy and compassion. With the guiding theme of “using words as precision instruments,” this is a resource that will be referred to again and again. Key Features: • Helps health care professionals and nurses communicate effectively in challenging clinical and professional situations • Uses the principles of mindfulness to build satisfying relationships and resolve problems • Addresses such difficult issues as demanding patients, maintaining boundaries, overcoming biases, managing clinician emotions, and much more • Provides special tips for communicating with family members and caregivers • Authored by a practicing psychotherapist specializing in clinician—patient relationships for nearly 30 years |
| communication tools in nursing: Communication Skills in Nursing Practice Lucy Webb, 2019-11-25 Written specifically for student nurses developing their communication and interpersonal skills in any field of nursing. The book addresses all the competencies for communication skills outlined in the 2018 NMC standards and features insightful contributions from experienced nurses and healthcare leaders across different clinical fields. As communication and interpersonal skills have become essential to modern nursing, this book will focus on demonstrating how the theory behind these skills can be successfully applied in practice. Helping students to become confident, assured communicators when interacting with patients, whilst on placement and into their post-registration nursing career. The new edition includes the following updates: · A new chapter on person-centred care and intercultural communication. · Further content on modern forms of communication such as social media and other new technologies. · A new theme ‘Emotional intelligence’ integrated throughout the book. |
| communication tools in nursing: Communication Skills Kay Norman, 2019-09-25 Communication Skills is an accessible textbook for nursing and healthcare students seeking to understand the concept of communication and to develop their communication skills. Through clear explanations, case studies and activities, the book will help you to understand the principles of communication and develop your own skills for your healthcare practice. You will learn: Why communication is fundamental to nursing and health care How to communicate in assessing, planning, providing and managing care How to communicate in promoting health and in therapeutic interventions How to communicate in difficult situations How to communicate with a diverse range of people How communication is used to improve patient safety This book will help you to demonstrate your communication skills and develop your proficiency in nursing and health care. Essentials is a series of accessible, introductory textbooks for students in nursing, health and social care. New and forthcoming titles in the series: The Care Process Communication Skills Leadership Mental Health Promoting Health and Wellbeing Study Skills |
| communication tools in nursing: Manual for Nursing Communication Observation Tool (Ncot) Bonnie W. Battey, 2010-06-17 The purpose of this tool, the Nursing Communication Observation Tool (NCOT), is to assist you as an observer in collecting and analyzing data about interpersonal communications. It is patterned after the work of Robert Freed Bales of the Center for the Behavioral Sciences at Harvard University and designed for observing any interpersonal communication occurring in nursing practice contexts in which you, as a nurse, interact with your clients, peers, leaders, and colleagues of nursing and other health care professions. |
| communication tools in nursing: Communication in Clinical Settings Paul Crawford, Brian Brown, Paul Bonham, 2006 This UK text offers clear guidelines on the key skills behind effective health communication and it presents a realistic account of how nurses and related health professionals can enhance their communications in brief, ordinary, and effective ways. Key theories and approaches to health communication are discussed, drawing on relevant material from a variety of health contexts and settings. Real-life interaction and transcription is used to promote data-driven learning. Strategies for brief and effective communication in clinical situations are explored. The book gives suggestions and examples throughout on how to communicate with clients, empowering the student to adopt these approaches within a clinical situation. |
| communication tools in nursing: Communication and Interpersonal Skills in Nursing Alec Grant, Benny Goodman, 2018-12-03 The new edition of this well regarded book introduces the underpinning theory and concepts required for the development of first class communication and interpersonal skills in nursing. By providing a simple to read overview of the central topics, students are able to quickly gain a solid, evidence-based grounding in the subject. Topics covered include: empathy; building therapeutic relationships; using a variety of communication methods; compassion and dignity; communicating in different environments; and culture and diversity issues. Three new chapters have been added that point readers towards further ways of approaching their communication skills that are less model and technique driven and focusing more on therapeutic considerations, as well as looking at the politics of communication. |
| communication tools in nursing: Textbook of Palliative Care Communication Elaine Wittenberg, Betty R. Ferrell, Joy Goldsmith, Thomas Smith, Sandra L. Ragan, George Handzo, 2015-11-20 'The Textbook of Palliative Care Communication' is the authoritative text on communication in palliative care. Uniquely developed by an interdisciplinary editorial team to address an array of providers including physicians, nurses, social workers, and chaplains, it unites clinicians and academic researchers interested in the study of communication. |
| communication tools in nursing: Leadership Roles and Management Functions in Nursing Bessie L. Marquis, Carol Jorgensen Huston, 2009 Now in its Sixth Edition, this foremost leadership and management text incorporates application with theory and emphasizes critical thinking, problem solving, and decision making. More than 225 case studies and learning exercises promote critical thinking and interactive discussion. Case studies cover a variety of settings, including acute care, ambulatory care, long-term care, and community health. The book addresses timely issues such as leadership development, staffing, delegation, ethics and law, organizational, political, and personal power, management and technology, and more. Web links and learning exercises appear in each chapter. An Instructor's CD-ROM includes a testbank and PowerPoint slides. |
| communication tools in nursing: Patient Safety and Quality Ronda Hughes, 2008 Nurses play a vital role in improving the safety and quality of patient car -- not only in the hospital or ambulatory treatment facility, but also of community-based care and the care performed by family members. Nurses need know what proven techniques and interventions they can use to enhance patient outcomes. To address this need, the Agency for Healthcare Research and Quality (AHRQ), with additional funding from the Robert Wood Johnson Foundation, has prepared this comprehensive, 1,400-page, handbook for nurses on patient safety and quality -- Patient Safety and Quality: An Evidence-Based Handbook for Nurses. (AHRQ Publication No. 08-0043). - online AHRQ blurb, http://www.ahrq.gov/qual/nurseshdbk/ |
| communication tools in nursing: Communication in Palliative Nursing Elaine Wittenberg, Joy V. Goldsmith, Sandra L. Ragan, Terri Ann Parnell, 2019-12-24 Communication in Palliative Nursing presents the COMFORT Model, a theoretically-grounded and empirically-based model of palliative care communication. Built on over a decade of communication research with patients, families, and interdisciplinary providers, and reworked based on feedback from hundreds of nurses nationwide, the chapters outline a revised COMFORT curriculum: Connect, Options, Making Meaning, Family caregivers, Openings, Relating, and Team communication. Based on a narrative approach to communication, which addresses communication skill development, this volume teaches nurses to consider a universal model of communication that aligns with the holistic nature of palliative care. This work moves beyond the traditional and singular view of the nurse as patient and family educator, to embrace highly complex communication challenges present in palliative care-namely, providing care and comfort through communication at a time when patients, families, and nurses themselves are suffering. In light of the vast changes in the palliative care landscape and the increasingly pivotal role of nurses in advancing those changes, this second edition provides an evidence-based approach to the practice of palliative nursing. Communication in Palliative Nursing integrates communication theory and health literacy constructs throughout, and provides clinical tools and teaching resources to help nurses enhance their own communication and create comfort for themselves, as well as for patients and their families. |
| communication tools in nursing: Engagement and Therapeutic Communication in Mental Health Nursing Sandra Walker, 2014-05-16 Being able to engage with service users and communicate effectively is a fundamental skill identified by the NMC and required of all mental health nurses. The reality is that building rapport and developing therapeutic relationships does not come instinctively for everyone. The authors have responded to this with a book that explains the different communication theories and models and goes on to show students how they work in the real world. Innovative exercises encourage reflection and enable students to practice their developing communication skills as they progress. Throughout the book the authors are focussed on promoting recovery and have put the service user at the centre of the discussion, ensuring that their voice is heard. Key features: - Covers the communication content of the new NMC Standards and Essential Skills Clusters for pre-registration degree-level nursing education - Focussed on promoting recovery and adopts a person-centred approach - Interactive style using realistic scenarios and case studies making theory easy to apply to practice - Includes a chapter co-authored by a service user offering a unique insight. |
| communication tools in nursing: Communication in Nursing - E-Book Julia Balzer Riley, 2019-10-09 Immerse yourself in the ideas, theories, and techniques of effective communication in the workplace! Communication in Nursing, 9th Edition adopts a uniquely practical and personal approach to the demands of today's nursing practice, providing extensive examples, exercises, and techniques that help you to apply communication skills in a variety of clinical settings. Using a conversational tone, this relatable text takes you beyond theory to show you how to understand important concepts and use communication as a tool to limit stress in your nursing practice. The 9th edition includes a new chapter which focuses on the foundation of communication and personality assessment. It also includes a new Putting it into Practice feature to help you apply your new communication skills in the work environment. In addition, updates on the topics of mindfulness, resilience, and inter-collaborative communication highlight the importance of implementing these tools in practice. - Active Learning features in every chapter promotes active, goal-directed reading. - Wit & Wisdom boxes present selected verses and quotations relevant to chapter topics, adding interest and humor. These boxes provide moments of relief from serious topics and a-ha moments when theory becomes linked to practice. - End-of-chapter exercises help you to master chapter techniques and strengthen your communication skills. - QSEN preface and exercises stress how communication impacts safety and quality of care. - Discusses the importance of interprofessional education and communication in the healthcare environment. - Addresses the importance of presence in nursing — being present for clients, families, colleagues, and self. - NEW! Starting with You chapter focuses on personality assessment using the Gallup CliftonStrengths among additional assessment methods. - Two chapters have been combined to create a new one titled, Communicating Assertively and Responsibly with Difficult Clients and Colleagues, to help you better address aggressive and difficult clients and colleagues. - UPDATED! Navigating the Expanding World of Digital Communication and Understanding Each Other chapters have been extensively updated to reflect most recent information. - NEW! Chapter exercises incorporate teaching strategies such as cinemeducation and medical improvisation to help facilitate various learning types. - UPDATED! Topics of mindfulness, resilience, and inter-collaborative communication have been incorporated throughout. - NEW! Additional examples incorporated into Moments of Connection boxes highlight beneficial outcomes of successful communication and provide concrete examples of how communication techniques work. |
| communication tools in nursing: Interpersonal Relationships Elizabeth C. Arnold, Kathleen Underman Boggs, 2019-02 |
| communication tools in nursing: Nursing Supervision Stephen Power, 1999-09-22 Addressing the practicalities of clinical supervision, this informative book follows the course of the supervision process, illustrating each stage with an absorbing blend of information, opinion, academic theory, anecdotal material, serious comment and thought-provoking exercises. Emphasis is placed on the purpose and value of clinincal supervision, but also on the potential pitfalls those involved may encounter, and how they can be avoided. A number of theories and models are discussed with reference to each stage of supervision, providing a thought-provoking basis for the practical issues raised. Written in a lively and engaging style, this book will enable both supervisors and supervisees to get the best they can from the supervisory experience. |
| communication tools in nursing: Professional and Therapeutic Communication Melanie Birks, Ysanne Chapman, 2020 Title -- Copyright -- Contents -- List of Figures -- List of Tables -- Preface -- About the authors -- Acknowledgments -- Part 1: Communication professionally and therapeutically -- 1 An introduction to professional and therapeutic communication -- Introduction -- What is professional and therapeutic communication? -- Why do we need to study professional and therapeutic communication? -- How do we ensure communication is professional and therapeutic? -- Who are we communicating with? -- Conclusion -- 2 Principles and practices in communication -- Introduction -- Three models of communication -- Verbal and non-verbal communication -- Compassionate intention -- Conclusion -- 3 Communication and self -- Introduction -- Self-awareness -- Emotional intelligence -- Empathy -- Mindfulness -- Professional presence -- Self-care in communication -- Conclusion -- 4 Reflection and clinical supervision -- Introduction -- Professional self-awareness -- Reflection -- Reflective practice -- Supervision -- Giving and receiving feedback -- Resilience -- Conclusion -- Part 2: Professional and Therapeutic Communication In Context -- 5 Interprofessional communication -- What is interprofessional communication? -- Why is interprofessional communication important? -- What are the elements of effective interprofessional communication? -- Strengthening interprofessional practice through communication skills -- Stereotyping as a shortcut to knowing -- Maximising communication effectiveness -- Interprofessional practice and the liminal space -- Ways forward -- Conclusion -- 6 Communicating in culturally diverse contexts -- Introduction -- What is culture? -- Communication and cultural diversity -- Viewing culture -- Cultural competence -- Culture, context and communication -- Cultural value dimensions -- Language barriers and the use of interpreters. |
| communication tools in nursing: Therapeutic Interaction in Nursing Christine L. Williams, Carol M. Davis, 2004 This multifaceted text not only provides the skill development required to communicate therapeutically in these difficult situations, it offers communication strategies and self-awareness exercises that will assist in the inner growth necessary to develop effective outer behavior. Applying fundamental concepts from the best seller Patient Practitioner Interaction, Therapeutic Interaction in Nursing is an important text for the nursing field.--BOOK JACKET. |
| communication tools in nursing: Nursing Nilgun Ulutasdemir, 2018-09-19 This book covers topics from nursing history and philosophy, communication and ethics in nursing, nursingand culture. Thus, it can be used as a guide by student nurses and working nurses to recognize the nursing profession and to keep up with current developments. In this book, you will find all aspects of nursing profession. |
| communication tools in nursing: Analysing Health Communication Gavin Brookes, Daniel Hunt, 2021-05-19 This edited book showcases original research in the study of healthcare and health communication, while also providing a detailed overview of contemporary methods of discourse analysis. Discourse approaches remain under-represented in the field of health communication, despite their potential for affording detailed understanding of health-related text and talk across an array of contexts, for example in face-to-face and digital healthcare encounters, health promotion, and patients’ accounts of illness experiences. This book aims to address this gap in the literature by offering the first book-length treatment of different approaches to discourse analysis in health(care) and illness contexts, and it will appeal both to linguists and to researchers in nursing and health sciences, sociology and anthropology. |
| communication tools in nursing: From Silence to Voice Bernice Buresh, Suzanne Gordon, 2003 As nurses face the ongoing challenges of an increasing need for their services combined with economic pressures, members of the largest profession in health care must become more visible, vocal, and influential. The first communication guidebook designed expressly for nurses, From Silence to Voice helps nurses understand and overcome the self-silencing that often leads RNs to downplay their own expertise and their contributions to the care of the sick and the health of the public. Bernice Buresh and Suzanne Gordon teach nurses, nurse educators, and nurse researchers critical skills they can use to explain their work to other health-care professionals, journalists, policymakers, and political representatives. From Silence to Voice features stories about nurses who ensure that patients receive appropriate, timely, and even life-saving care, nurses who make all the difference while crises are underway but whose contributions are neglected in medical charts and thank-you notes, nurses who are left out altogether or obscured by the generic nurse. However, the book also provides detailed accounts of nurses who do make their voices heard, who do make their concerns public-- and it shows how those successes can be duplicated. Buresh and Gordon draw on real-world examples that will help nurses to - gain respect for themselves as professionals, - communicate well with both patients and health-care colleagues, - understand how the news media work, - collaborate with public relations professionals, - write effective letters to the editor and publish op-ed pieces, - appear on television and radio, and - promote research on nursing. |
| communication tools in nursing: Qualitative Techniques for Workplace Data Analysis Gupta, Manish, Shaheen, Musarrat, Reddy, K. Prathap, 2018-07-13 In businesses and organizations, understanding the social reality of individuals, groups, and cultures allows for in-depth understanding and rich analysis of multiple research areas to improve practices. Qualitative research provides important insight into the interactions of the workplace. Qualitative Techniques for Workplace Data Analysis is an essential reference source that discusses the qualitative methods used to analyze workplace data, as well as what measures should be adopted to ensure the credibility and dependability of qualitative findings in the workplace. Featuring research on topics such as collection methods, content analysis, and sampling, this book is ideally designed for academicians, development practitioners, business managers, and analytic professionals seeking coverage on quality measurement techniques in the occupational settings of emerging markets. |
| communication tools in nursing: Technology for Adaptive Aging National Research Council, Division of Behavioral and Social Sciences and Education, Board on Behavioral, Cognitive, and Sensory Sciences, Steering Committee for the Workshop on Technology for Adaptive Aging, 2004-04-25 Emerging and currently available technologies offer great promise for helping older adults, even those without serious disabilities, to live healthy, comfortable, and productive lives. What technologies offer the most potential benefit? What challenges must be overcome, what problems must be solved, for this promise to be fulfilled? How can federal agencies like the National Institute on Aging best use their resources to support the translation from laboratory findings to useful, marketable products and services? Technology for Adaptive Aging is the product of a workshop that brought together distinguished experts in aging research and in technology to discuss applications of technology to communication, education and learning, employment, health, living environments, and transportation for older adults. It includes all of the workshop papers and the report of the committee that organized the workshop. The committee report synthesizes and evaluates the points made in the workshop papers and recommends priorities for federal support of translational research in technology for older adults. |
| communication tools in nursing: Effective Communication in Clinical Handover Suzanne Eggins, Diana Slade, Fiona Geddes, 2016-03-21 Based on detailed multi-disciplinary analyses of more than 800 recorded handover interactions, audits of written handover documentation, interviews and survey responses, the contributing authors identify features of effective and ineffective clinical handovers in diverse hospital contexts. The authors then translate their descriptive findings into practical protocols, communication strategies and checklists that clinicians, managers and policy makers can apply to improve the safety and quality of clinical handovers. All the contributors are affiliated with the International Research Centre for Communication in Healthcare (IRCCH), an international multidisciplinary organisation of over 90 healthcare professionals from more than 17 countries committed to improving improving communication in healthcare systems around the world. 'The authors have created a new and tightly woven systems safety net that will, if implemented, significantly reduce the occurrence of errors resulting from cumulative communication failures.' -H. Esterbrook Longmaid III, MD, FACR, President of Medical Staff, Beth Israel Deaconess-Milton Hospital, Milton, MA USA 'Uncommonly valuable for the rigorous, original communication research it reports and for the careful translation of the research findings into practical strategies that actually improve clinical handovers in the real world of practice.' -Professor Suzanne Kurtz, Washington State University 'This clear, plain English book is an outstanding resource for the training of all involved in healthcare.' -Elizabeth Trickett, (Former) Director of Safety and Quality, ACT Health, Australia |
| communication tools in nursing: Communication Skills in Nursing, Health and Social Care Bernard Moss, 2020-03-30 Presented in a unique and easy-to-use dictionary format, this practical guide will help students and practitioners understand and apply the principles of effective communication. |
| communication tools in nursing: EBOOK: Communication Skills For Adult Nurses Abayomi McEwen, Sarah Kraszewski, 2010-09-16 This book is a real gem - useful not only for nurses, but for all healthcare professionals, students and educators wanting to develop their communication skills. One is reminded that it is not always about 'what' is said, but 'how' it is said. This book will be a great resource for those advocating interprofessional working, while keeping the patient's perspective in the reader's mind throughout. Dr Susanne Lindqvist, Senior Lecturer in Interprofessional Education, University of East Anglia, Norwich, UK. This book is slim line and concise but covers a lot of vital points that all nurses and students of nursing should be aware of. It is well laid out with activities, case studies and vignettes to illustrate key issues... I thoroughly recommend this book to nursing students and those who work with people in any context. Jo Parham, third year adult nursing student at the University of the West of England. From a Nursing Student perspective this book is excellent. It deals with every aspect of communication from the fundamental skills, through the use of technology, challenging situations, communication in teams, to the legal and ethical aspects of communication. Conor Hamilton, Nursing student. Queens University, Belfast. An essential guide for all nurses!! With an emphasis on practical application, this lively and accessible guide will help nurses to hone and develop their communication skills. Full of examples from both a patient and a nurse perspective, the book covers: Barriers to communication Communication in teams The patient's perspective Making good use of email and phone Managing difficult conversations How good communication underpins the essence of care Examples of both good and poor practice, taken from the real-life experiences of the authors, are included to encourage reflection and integration of theory and practice. The book includes common scenarios, activity points and suggestions for practice, to give nurses the tools to continue to develop and apply effective communication skills. Communication Skills for Adult Nurses will support both student nurses learning their craft and also offer a suitable handy reference for qualified nurses undertaking continuing professional development, or acting as mentors. Contributors: Bernard Anderson, Jayne Crow, Graham Harris, Vivian Jellis, Mary Northrop, Paula Sobiechowska, Jill Toocaram |
| communication tools in nursing: Transformational Tool Kit for Front Line Nurses, An Issue of Nursing Clinics of North America Francisca Cisneros Farrar, 2015-04-07 Nurses are faced with unprecedented challenges and opportunities. Healthcare delivery models are transforming that require adaptive and flexible nurses. The primary role of the frontline nurse is providing patient care. To be successful in this role it requires numerous competencies supported by evidence-based data. Frontline bedside nurses are fundamental to the success of value-based care delivery models. These transformational models rely on robust nursing contributions for success. Most frontline nurses don't understand value-based care models and their role in promoting positive outcomes for reimbursement. This issue is a tool kit to empower our frontline nurses for challenges they are facing with transformations occurring at their bedside practice site. The articles will be a best practice handbook for frontline nurses by providing resources to develop clinical skills to provide safe, quality, and accountable patient care needed for new healthcare delivery models. |
| communication tools in nursing: Interpersonal Relations In Nursing Hildegard E. Peplau, RN, 1991-06-20 Originally published in 1952 by a towering figure in nursing history, this book stresses the then novel theory of interpersonal relations as it was relevant to the work of nurses. Her framework suggested that interaction phenomena that occur during patient-nurse relationships have qualitative impact on patient outcomes. While the past four decades have seen a substantial expansion in the use and understanding of interpersonal theory, such as cognitive development and general systems theory, this classic book remains a useful foundation for all nurses as so much subsequent work used this work as its starting point. Springer Publishing Company is delighted to make this book available again. |
| communication tools in nursing: Potter & Perry's Fundamentals of Nursing - Australian Version - E-Book Catherine Taylor, Jackie Crisp, 2008-11-01 Please note that this eBook does not include the DVD accompaniment. If you would like to have access to the DVD content, please purchase the print copy of this title. Now in its 3rd edition, Potter & Perry's Fundamentals of Nursing continues to be the definitive text for nursing students in our region. The new edition builds on the strengths of the highly successful previous editions with greater authorship, increased local research, evidence and concepts particular to the health care systems of Australia and New Zealand. Fully revised and updated by leading Australian and New Zealand nurse educators. It presents essential nursing skills in a clear format consistent with Australian and New Zealand practice, placing greater emphasis on critical thinking skill explanations, revised procedural recommendations, infection control considerations and updated medications information. Health Care Delivery System (Chapter 2) – now includes New Zealand content and walks the student through the evolution of health care delivery systems in our region. Engaging in Clinical Inquiry and Practice Development (Chapter 5) written by Jackie Crisp and Professor Brendan McCormack provides a contemporary perspective on the processes underpinning nursing knowledge development, utilisation and their role in the ongoing advancement of nursing practice. Managing Client Care (Chapter 20) is an exciting newly revised chapter that engages the student in exploring nursing issues in managing client care within the context of contemporary health care systems. New Chapter on Caring for the Cancer Survivor New Zealand Supplement Legal Implications of Nursing Practice Now includes evolve e-books Now students can search across Potter & Perry’s Fundamentals of Nursing 3E electronically via a fully searchable online version. Students can take notes, highlight material and more. The e-book is included with this edition at no extra cost. New Resources for Instructors on Evolve New Exam View is fully customisable test manager, generator and assessment tool. New Power Point Presentations to assist with the delivery and presentation of lectures. New Resources for Students and Instructors on Evolve: Nursing Skills Online for Fundamentals of Nursing provides students with 17 interactive modules which expand on textbook concepts, through the use of media rich animations. It encourages decision-making and critical-thinking skills through case-based and problem-oriented lessons. Nursing Skills Online for Fundamentals of Nursing may be purchased separately as a User guide & Access code (ISBN: 9780729539388) Online Study guide for students is an ideal supplement with Skills Performance Check lists designed to challenge students’ abilities. Clinical knowledge can be further tested through additional short answer and review questions. |
| communication tools in nursing: Patient Safety Institute of Medicine, Board on Health Care Services, Committee on Data Standards for Patient Safety, 2003-12-20 Americans should be able to count on receiving health care that is safe. To achieve this, a new health care delivery system is needed †a system that both prevents errors from occurring, and learns from them when they do occur. The development of such a system requires a commitment by all stakeholders to a culture of safety and to the development of improved information systems for the delivery of health care. This national health information infrastructure is needed to provide immediate access to complete patient information and decision-support tools for clinicians and their patients. In addition, this infrastructure must capture patient safety information as a by-product of care and use this information to design even safer delivery systems. Health data standards are both a critical and time-sensitive building block of the national health information infrastructure. Building on the Institute of Medicine reports To Err Is Human and Crossing the Quality Chasm, Patient Safety puts forward a road map for the development and adoption of key health care data standards to support both information exchange and the reporting and analysis of patient safety data. |
| communication tools in nursing: Communication in Palliative Nursing Elaine Wittenberg, Joy V. Goldsmith, Sandra L. Ragan, Terri Ann Parnell, 2020 Introduction to Communication Approach -- C- Connect -- O-Options -- M-Making Meaning -- F-Family -- O-Openings -- R-Relating -- T-Team. |
| communication tools in nursing: Telephone Triage for Oncology Nurses Margaret Hickey, Susan Newton, 2005 |
| communication tools in nursing: Essence of Care 2010 Great Britain. Department of Health, 2011-01-11 Essence of Care was first introduced in 2001, designed to support and address the fundamentals of care which are still at the heart of its 12 benchmarks. Essence of Care 2010 is ideal for frontline staff in health and social care settings. This title provides benchmarks for all aspects of bladder, bowel and continence care and also contains best practice guidelines based on 'Agreed person-focused outcomes'. This title must be read in conjunction with 'How to use Essence of Care 2010' (ISBN 9780113228720). It should also be noted that all of the benchmarks are interrelated. |
| communication tools in nursing: Communication and Education Skills Betsy B. Holli, Richard J. Calabrese, 1991 Abstract: This book is intended to help both current practitioners and students improve their communication with their patients, clients, employees and others. The author includes activities which reinforce skills. |
| communication tools in nursing: How to Communicate Effectively in Health and Social Care Moi Ali, 2017-03 How to Communicate Effectively in Health and Social Care is a handbook aimed at professionals to help improve their communication skills. |
| communication tools in nursing: Alfaro's Clinical Judgment in Nursing: A How-To Practice Approach - E-Book Donna D. Ignatavicius, Susan Andersen, 2024-08-10 Develop the multiple types of thinking you need to make safe, appropriate clinical judgments! Alfaro's Clinical Judgment in Nursing: A How-To Practice Approach, 8th Edition, brings these concepts to life through engaging, easy-to-understand language, diverse learning activities, and real-life clinical scenarios. This edition emphasizes readiness for nursing practice and the Next-Generation NCLEX® exam, with a focus on the six cognitive (thinking) skills needed to make evidence-based clinical judgments. - UPDATED! Restructured coverage reflects the latest research and trends related to the multiple types of thinking needed to make effective clinical judgments in nursing. - Thinking Exercises throughout each chapter, and again at the end of each chapter, enable you to apply clear examples of clinical judgment cognitive skills that measure: - Recognize Cues - Analyze Cues - Prioritize Hypotheses - Generate Solutions - Take Actions - Evaluate Outcomes - UPDATED! Next-Generation NCLEX® (NGN) thinking exercises prepare you for the significant changes to the exam. - NEW! Additional NGN-Style Unfolding Case Studies and Standalone Items on the companion Evolve website give you valuable practice answering these new question types. - Clear, straightforward approach and motivational writing style provides real-life clinical scenarios that illustrate how to make effective clinical judgments in nursing practice. - Highlighted features and sections promote deep learning, including: - This Chapter at a Glance - Learning Outcomes - Key Terms - Clinical Judgment Tip boxes - Thinking Exercise boxesHow to Make Safe Clinical Judgments chapter provides full examples of both Standalone Items and Unfolding Case Studies to help you prepare for the newest NGN test items on the NCLEX® exam.Updated throughout to reflect the latest research and thinking related to critical thinking in nursing, clinical reasoning in nursing, and clinical nursing judgment. Includes significant updates related to the Next-Generation NCLEX® Exam (NGN), the 2021 AACN Essentials, and the 2021 Future of Nursing Report. Includes new NGN-style case studies on Evolve: NGN Case Studies for Faculty: 5 unfolding 10 single-episode NGN Case Studies for Students: 5 unfolding 10 single-episode |
| communication tools in nursing: Patient & Person Jane Stein-Parbury, 2021-04-16 Patient and Person: Interpersonal Skills in Nursing offers guidance on the skills needed to interact with patients as people – an essential component of building an effective therapeutic relationship and providing quality care. Author Jane Stein-Parbury explains key concepts in simple language, without assuming any prior knowledge. The book includes empathy, dealing with challenging behaviours, advocating for a patient and admitting a patient. Nurses will learn to build trusting relationships and support patients in their health journey. The seventh edition of this highly regarded text has been fully updated to incorporate the most current literature relating to interpersonal skills in nursing. - Narratives and stories to explain practical application of theoretical concepts - Forty-two learning activities to enable students to understand the content and practise skills in a focused manner - Person-centred approach throughout - Online scenario-based videos to demonstrate the use of specific skills - All theoretical concepts mapped against Australian Registered Nurse Standards for Practice and Australia National Safety and Quality Health Service Standards - Fully updated with latest research evidence - Focus on t the importance of interdisciplinary interactions in maintaining quality and safety in health care - Renewed emphasis about the importance of reflection in culture care - Elsevier Adaptive Quizzing for Patient and Person, 7e, included in all print purchases. Corresponding chapter-by-chapter to the core text, EAQ prepares students for tutorials, lectures and exams, with access to hundreds of exam-style questions at your fingertips |
Communication | Definition, Types, Examples, & Facts | Britannica
May 8, 2025 · Communication, the exchange of meanings between individuals through a common system of symbols. This article treats the functions, types, and psychology of communication. …
Communication - Wikipedia
There are many forms of communication, including human linguistic communication using sounds, sign language, and writing as well as animals exchanging information and attempts to …
What Is Communication? How to Use It Effectively
Communication is sharing messages through words, signs, and more to create and exchange meaning. Feedback is a key part of communication, and can be given through words or body …
What is Communication? Verbal, Non-Verbal & Written
Communication is simply the act of transferring information from one place, person or group to another. Every communication involves (at least) one sender, a message and a recipient. This …
What is Communication? The Definition of Communication
Apr 30, 2011 · Communication is the act of conveying information for the purpose of creating a shared understanding. It’s something that humans do every day. The word “communication” …
What is Communication? Types, Meaning and Importance
In simple terms, communication is the process of exchanging information between individuals or groups. It involves the transmission of ideas, feelings, or facts from one person (the sender) to …
1.1 What is Communication: Types and Forms
Communication generates meaning by sending and receiving symbolic cues influenced by multiple contexts. There are three types of communication: verbal, nonverbal, and written. …
Effective Communication Improving Your Interpersonal Skills
Mar 13, 2025 · Whether you’re trying to improve communication with your romantic partner, kids, boss, or coworkers, learning the following communication skills can help strengthen your …
What is Communication? - National Communication Association
At its foundation, Communication focuses on how people use messages to generate meanings within and across various contexts, and is the discipline that studies all forms, modes, media, …
12 Types of Communication (2025) - Helpful Professor
Sep 21, 2023 · Generally, we categorize it into the four main mediums of communication: verbal, nonverbal, written, and visual. However, we can also look at other ways to distil …
Communication | Definition, Types, Examples, & Facts | Britannica
May 8, 2025 · Communication, the exchange of meanings between individuals through a common system of symbols. This article treats the functions, types, and psychology of communication. …
Communication - Wikipedia
There are many forms of communication, including human linguistic communication using sounds, sign language, and writing as well as animals exchanging information and attempts to …
What Is Communication? How to Use It Effectively
Communication is sharing messages through words, signs, and more to create and exchange meaning. Feedback is a key part of communication, and can be given through words or body …
What is Communication? Verbal, Non-Verbal & Written
Communication is simply the act of transferring information from one place, person or group to another. Every communication involves (at least) one sender, a message and a recipient. This …
What is Communication? The Definition of Communication
Apr 30, 2011 · Communication is the act of conveying information for the purpose of creating a shared understanding. It’s something that humans do every day. The word “communication” …
What is Communication? Types, Meaning and Importance
In simple terms, communication is the process of exchanging information between individuals or groups. It involves the transmission of ideas, feelings, or facts from one person (the sender) to …
1.1 What is Communication: Types and Forms
Communication generates meaning by sending and receiving symbolic cues influenced by multiple contexts. There are three types of communication: verbal, nonverbal, and written. …
Effective Communication Improving Your Interpersonal Skills
Mar 13, 2025 · Whether you’re trying to improve communication with your romantic partner, kids, boss, or coworkers, learning the following communication skills can help strengthen your …
What is Communication? - National Communication Association
At its foundation, Communication focuses on how people use messages to generate meanings within and across various contexts, and is the discipline that studies all forms, modes, media, …
12 Types of Communication (2025) - Helpful Professor
Sep 21, 2023 · Generally, we categorize it into the four main mediums of communication: verbal, nonverbal, written, and visual. However, we can also look at other ways to distil …
