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| communication between generations in the workplace: Gentelligence Megan Gerhardt, Josephine Nachemson-Ekwall, Brandon Fogel, 2021-06-08 Vital for any organization with multigenerational staffs, and for marketers, public relations professionals, HRD managers, or executives. Library Journal, Starred Review Gentelligence: The Revolutionary Approach to Leading an Intergenerational Workforce presents a transformative way to end the generational wars once and for all. This book first introduces Gentelligence as a powerful business strategy and shows why it is critical for the future of work. It then presents a practical guide and a call to action for leaders of all ages to unlock the potential strengths of each generation. Readers will learn how an intergenerational workforce can be reframed as a profound business opportunity and discover how Gentelligence can help them win the talent war, create strong, diverse teams, and build adaptable cultures that will flourish in an era of rapid change. Gentelligence shares groundbreaking evidence that will have readers thinking about their generationally diverse workforce in an entirely different way. Readers will discover: Where generational conflict originates, and how it results in both dangerous ageism and reverse ageism in today’s workplaces. Why the generation gap stems from a misunderstanding of shared core values across all generations. How to find essential common ground with colleagues, both older and younger, and recognize the unique needs that come with different generational identities. How generational shaming leads us to view those from other generations as competitors rather than collaborators, further damaging employee engagement, team dynamics, innovation, and organizational culture. How leveraging the unique strengths of each generation at work can lead to a win-win outcome for all. How traditional views on leadership have been turned upside down as a result of new generational dynamics, with many employees currently being led by managers that are younger than themselves, and older leaders struggling to make sense of changing norms around authority and power. Gentelligence reveals the opportunities within an intergenerational workforce and provides actionable tools to help leaders build Gentelligent organizations. Unlike other books on generational leadership, this book rejects common stereotypes assigned to different generations, replacing them with a deep understanding of why those who grew up in different times may behave in unique and valuable, ways. We challenge leaders to go beyond simply accepting generational differences to leverage them proactively to increase engagement, innovation, and organizational success. |
| communication between generations in the workplace: The Multigenerational Workplace Jennifer Abrams, Valerie von Frank, 2013-11-05 Collaboration between professionals of all generations is an essential factor in school success. What do Boomers need from younger generations? What do GenXers and Millennials have to offer Boomers? Each generation wants to contribute and to feel empowered. The youngest generation wants an equal voice; Boomers want to leave a legacy; GenXers want to make a difference. This book, based on a very popular workshop that Abrams has presented across the U.S. and Canada, will address how all educators can look through a generational filter to be more effective communicators, teachers and administrators; to help retain those who may be more easily frustrated at their lack of immediate success; and to plan for succession by future generations of leaders. Concrete tools are key elements of the book, helping readers to define the generations and their needs, to identify themselves on the continuum, and to plan ways to bridge generational differences. |
| communication between generations in the workplace: Multigenerational Communication in Organizations Michael G. Strawser, Stephanie Smith, Bridget Rubenking, 2021-05-11 Multigenerational Communication in Organizations explores generational differences in the changing workplace from a communication perspective. Starting from the reality that a workplace can contain up to five different generations, these chapters examine topics like generational perceptions on the job search process; organizational culture; organizational identification; organizational crises; the dark side of workplace communication; remote working; and future challenges. Outlines of best practices and suggestions for application are provided based on the most recent data and corresponding literature. The authors also develop a data-forward understanding of Generation Z in context. This book is ideal for both scholars and practitioners in organizational communication and management, as well as for workplace managers and supervisors. |
| communication between generations in the workplace: Recruitment, Retention, and Engagement of a Millennial Workforce Stephanie A. Smith, 2018-10-15 The millennial generation is unique in various ways, particularly with regard to their career aspirations and expectations. Due to their reputation as “job hoppers,” recruiting millennials is not enough. Retention of a millennial workforce is imperative for organizational success and longevity. This book explores the expectations held by millennials and the ways in which they differ from those of past generations. It covers a broad range of topics including onboarding, work/life balance, stress, retention after a crisis, boredom, internships, and how employers can best leverage mobile platforms for increased engagement. |
| communication between generations in the workplace: The Remix Lindsey Pollak, 2019-05-07 A Wall Street Journal and Financial Times book of the month Millennials have become the largest generation in the U.S. workforce, and Generation Z workers are right behind them. Leaders and organizations must embrace the new ways of working that appeal to the digital-first generations, while continuing to appeal to Baby Boomers and Generation X, who will likely remain in the workforce for decades to come. Within any organization, team, meeting, or marketing opportunity, you will likely find any combination of generations, each with their own attitudes, expectations, and professional styles. To lead and succeed in business today, you must adjust to how Millennials work, continue to accommodate experienced colleagues and pay attention to the next generations coming up. The Remix shows you how to adapt and win through proven strategies that serve all generations’ needs. The result is a workplace that blends the best of each generation’s ideas and practices to design a smarter, more inclusive work environment for everyone. As a leading expert on the multigenerational workplace, Lindsey Pollak combines the most recent data with her own original research, as well as detailed case studies from Fortune 500 companies and other top organizations. Pollak outlines the ways businesses, executives, mid-level managers, employees, and entrepreneurs can tackle situations that may arise when diverse styles clash and provides clear strategies to turn generational diversity into business opportunity. Generational change is impacting all industries, all types of organizations, and all leaders. The Remix is an essential guide for anyone looking to navigate today’s multigenerational workplace, which is more diverse and varied than ever before. |
| communication between generations in the workplace: Managing the Multi-Generational Workforce Lauren Ashley Knippel, Mr Robert G DelCampo, Ms Lauren A. Haggerty, Ms Meredith Jane Haney, 2012-08-28 For the first time in history, four distinct and very different generations are working together. Generational conflict is one of the last bastions of acceptable discrimination in today's workplace. Each generation has different beliefs, expectations, values, learning styles, and desires. These result in a strong tendency for them to adopt different work habits. Managing employees of several generations is not an easy task, but it is the reality of the business world today. The creation of a culture and coordinating programs that foster communication and collaboration between all of the generations present in the workforce will help to alleviate the difficulties managers may encounter. In order to truly create a cohesive workplace, managers must encourage employees to view generational difference as a valuable strength rather than a weakness. Based on rigorous academic research, Managing the Multi-Generational Workforce identifies the characteristics of the different generations, considers their expectations and values, and how these influence the way they relate to each other. The authors then examine implications for organizational culture and structures, recruitment and retention tactics, training, and management styles and approaches. This book actually tackles the issue of properly integrating the newest generation - the 'Millennials', into the workforce and challenges the unrealistic belief that all that needs to happen is for younger generations to be 'changed' to conform to workforce norms. As younger generations enter the workforce, and eventually dominate it, workforce norms will change. Any firm or manager competing in today's war for top talent will find this book indispensable. |
| communication between generations in the workplace: Gen-Speak(r) Kira Copperman, 2018-03-30 Gen-Speak(r), by generational expert, Kira B Copperman, provides a practical, solution oriented guide for people looking to improve communication and productivity among different generations at work. Gen-Speak(r) explores the generational shift taking place, and provides a playbook for workers, managers, and leaders to take advantage of the opportunities this new mix presents. Baby Boomers, Generation Xers, Millennials, and the newest entry to the workforce, Gen Z, will learn about their similarities and differences at work, and will discover how to bridge common gaps that often cause conflict and challenges. By exploring the formative experiences which lead to the diverse characteristics and traits identifiable in each generation, enlightened organizations and workers can increase their awareness of typical workplace preferences, frustrations, and goals, and apply proven strategies to improve working relationships. The current culmination of technological advances, hiring needs, and economic growth creates great opportunities for individuals and companies willing to invest in cross-generational understanding and communication. This investment will yield job satisfaction, engagement, competitiveness, and productivity for both individuals and organizations.For more information, please visit www.kbcconsult.com. |
| communication between generations in the workplace: Global Applications of Multigenerational Management and Leadership in the Transcultural Era Christiansen, Bryan, 2019-09-27 While much thought has been given to how business leaders and managers can obtain the most productivity from Millennials (Generation Y) and subsequent groups such as Generation Z, the true challenge is far more complex. The workforce of the near future will be a multigenerational one, featuring members from between four and six generations in one organizational setting. This situation is made even more complex and challenging with the effect of today's globalization, which has created worldwide hypercompetition in organizations that often involves members from multiple cultures who speak different languages. How to effectively handle such a diverse population is increasingly a key concern for organizations of all types and sizes. Global Applications of Multigenerational Management and Leadership in the Transcultural Era is a pivotal reference source that provides vital research on the application of applying numerous leadership styles to effectively navigate generational compromise. While highlighting topics such as consumer behavior, leadership management, and workforce diversity, this publication is ideally designed for business scholars, managers, executives, human resources professionals, recruitment agencies, students, business professionals, and international business leaders seeking current research on communication strategies and the most effective ways to handle a diverse workforce. |
| communication between generations in the workplace: Generations at Work Ron Zemke, Claire Raines, Bob Filipczak, 2013-03-13 Written for those struggling to manage a workforce with incompatible ethics, values, and working styles, this book looks at the root causes of professional conflict and offers practical guidelines for navigating multigenerational differences. By exploring the most common causes of conflict--including the Me Generation’s frustration with Gen Yers’ constant desire for feedback and the challenges facing Gen Xers sandwiched between these polarities--Generations at Work offers practical, spot-on guidance for managing the differences with consideration to each generation’s unique needs. Along with the authors’ insights for managing a workforce with different ways of working, communicating, and thinking, this invaluable resources offers: in-depth interviews with members of each generation, tips on best practices from companies successfully bridging the generation gap, and a mentorship field guide to help you support the youngest members of your team. Generations at Work has the tools that are key to helping your workforce interact more positively with one another and thrive in today’s wildly divergent workplace culture. |
| communication between generations in the workplace: Generations and Collective Memory Amy Corning, Howard Schuman, 2015-08-31 When discussing large social trends or experiences, we tend to group people into generations. But what does it mean to be part of a generation, and what gives that group meaning and coherence? It's collective memory, say Amy Corning and Howard Schuman, and in Generations and Collective Memory, they draw on an impressive range of research to show how generations share memories of formative experiences, and how understanding the way those memories form and change can help us understand society and history. Their key finding—built on historical research and interviews in the United States and seven other countries (including China, Japan, Germany, Lithuania, Russia, Israel, and Ukraine)—is that our most powerful generational memories are of shared experiences in adolescence and early adulthood, like the 1963 Kennedy assassination for those born in the 1950s or the fall of the Berlin Wall for young people in 1989. But there are exceptions to that rule, and they're significant: Corning and Schuman find that epochal events in a country, like revolutions, override the expected effects of age, affecting citizens of all ages with a similar power and lasting intensity. The picture Corning and Schuman paint of collective memory and its formation is fascinating on its face, but it also offers intriguing new ways to think about the rise and fall of historical reputations and attitudes toward political issues. |
| communication between generations in the workplace: Managing the Four Different Generations in the Workplace Effectively, Efficiently, and Successfully Dr. Larry Price, 2018-04-24 Tom Brokaw, the former NBC news anchor and bestselling author called the Traditionalist the Greatest Generation. The Baby Boomers had the political consciousness and attitude of We Will Change the World. The advances in technology have profoundly formed the aspect of Gen Xers lives and how they had to transition from the analog past to the digital future. Our time has come Gen X will make their mark. Millennials the most tech savory generation which give them an amazing amount of access to in |
| communication between generations in the workplace: Reframing Generational Stereotypes Rachele FOCARDI, 2020-12-18 With Baby Boomers working past the age of retirement and the arrival of Gen Z, we are seeing for the first time in history four -- sometimes five -- generations working alongside each other. As a result, organizations are experiencing the X-Y-Z Divide Syndrome, where generational diversity is seen as a negative element, making it difficult to build and maintain a happy and productive workplace. Baby Boomers, Gen X, Millennials and Gen Z have different mindsets, expectations and communication styles, yet they have one thing in common: they ALL feel misunderstood. Being aware of each other's needs, challenges, viewpoints, strengths -- even fears, is key to unlocking the power of intergenerational collaboration. Unlike most management books, Reframing Generational Stereotypes uses stories to reveal the origins of workplace conflicts, provide groundbreaking strategies to address them, and share first account best practices from leading global organizations. Whether you are a business leader, HR professional, employee, educator, student, or the founder or heir of a family business, this is a book you must read. |
| communication between generations in the workplace: 10 Answer Keys, Communicating with the 5 Generations in the Workplace Mary L. Erlain, Meredith Bromfield, 2014-02-11 Looking to improve communications in your work force in the coming year? Communicating with the 5 Generations in the Workplace is the book to read.Generational diversity is the root cause of many of the problems in business today that affects growth, productivity, and profitability on the business level, but more importantly it erodes valuable relationships in the workplace. Our culture is diverse in age, heritage, gender, etc. This book was written to help bridge the gaps around generational diversity. Whether you are a solo business owner, large company, or any point in between, Communicating with the 5 Generations in the Workplace will change the way you view your business world (and maybe help you on the home front too).There is a great generational divide that exists in our culture which began around 2011. This causes confusion, conflict, productivity challenges, customer issues, leadership and management gaps, and overall tension in the workplace and loss in revenue and profitability. How can we manage these gaps, and even more importantly, use them to our advantage?* Develop the understanding and skills to work with ALL of your people in business* Understand the negative consequences of taking the you are DIFFERENT, therefore WRONG approach* Reap the rewards of viewing others as you are NOT WRONG, just DIFFERENT* This book will help you move from a place of mediocrity and conflict to a state of organizational excellence! |
| communication between generations in the workplace: Managing Generation Y Bruce Tulgan, Carolyn A. Martin (Ph. D.), 2001 They thrive on challenging work and creative expression, love freedom and flexibility, and hate micromanagement. They are fiercely loyal to managers that are knowledgeable, caring coaches that can mentor them to achieve their goals. What does Gen Y expect from you? Ongoing research indicates that the fourteenth generation has expectations of their bosses such as: Provide challenging work that matters Balance clearly delegated assignments with the freedom and flexibility to produce results in their own way Reward accomplishments with increased responsibility Provide ongoing training and learning opportunities Establish mentoring relationships Managing Genertion Y is for those who want to become the employer of choice for the next cohort of young adults. Discover the Gen Y traits that pose the greatest challenges to managers as well as the best practices you can implement now to keep these upbeat, techno-savvy workers focused and motivated. |
| communication between generations in the workplace: Conflict and Diversity Claire Damken Brown, Charlotte C. Snedeker, Beate Sykes, 1997 This work provides insight into managing different aspects of organizational diversity concerns. Its chapters address different facets of workplace conflicts and help the reader to understand and deal with diversity-related barriers. |
| communication between generations in the workplace: Clash of the Generations Valerie M. Grubb, 2016-10-31 Case studies and strategies for more effective multi-generational management Clash of the Generations explores this new and increasingly common workplace phenomenon, and provides strategies to help managers navigate this ever more complex maze. Traditionally, older workers would retire and make room for the next generation; instead, Baby Boomers are now prolonging their time in the workplace, yet the successive generations are still coming in. Senior leaders are now left to manage a blended workplace comprised of up to four generations—each with their own ideas of work ethic, work/life balance, long-term career goals, and much more. Management is challenging at the best of times, but the new prevalence of generation gaps—sometimes even layered—add an entirely new dimension to an already complex responsibility. This book presents case studies and interviews with representatives of companies with age-diverse workforces, detailing innovative strategies for smoothing out the bumps and helping everyone work together. Managers have long wished that their positions came with an instruction manual, and this book delivers with a host of effective inter-generational management strategies illustrated by real-world companies. Manage the multi-generation workplace more effectively Navigate the generational culture clash Adopt proven strategies for helping everyone get along Promote a more positive culture amidst clashing expectations Every generation in the workplace has value, each has their own strengths, their own weaknesses, and their own unique talents. Each is indispensable, and when they come together as a synergistic force, they can be unstoppable. Effective management means bringing out the best in your workforce, and the strategies presented in Clash of the Generations help you streamline your varied workforce into a team more valuable than the sum of its parts. |
| communication between generations in the workplace: The Handbook of Intergroup Communication Howard Giles, 2012-06-14 The Handbook of Intergroup Communication brings together research, theory and application on traditional as well as innovative intergroup situations, exploring the communication aspect of these groups. The volume is organized into four domains – cross-disciplinary approaches to intergroup study; types/processes of communication between groups; communication between specific group types; and arenas in which intergroup communication takes place. Editor Howard Giles worked with an internationally-based advisory board to develop and review content, and the contributors included here represent those scholars doing innovative and well-regarded work around the globe. The intergroup umbrella integrates and transcends many traditional conceptual boundaries in communication (including media, health, intercultural, organizational); hence the Handbook will appeal to scholars and graduate students not only in the core area of intergroup communication itself, but across varying terrains of study in communication and beyond, including intergroup relations and social psychology. |
| communication between generations in the workplace: Digital Generations David Buckingham, Rebekah Willett, 2013-10-18 Computer games, the Internet, and other new communications media are often seen to pose threats and dangers to young people, but they also provide new opportunities for creativity and self-determination. As we start to look beyond the immediate hopes and fears that new technologies often provoke, there is a growing need for in-depth empirical research. Digital Generations presents a range of exciting and challenging new work on children, young people, and new digital media. The book is organized around four key themes: Play and Gaming, The Internet, Identities and Communities Online, and Learning and Education. The book brings together researchers from a range of academic disciplines – including media and cultural studies, anthropology, sociology, psychology and education – and will be of interest to a wide readership of researchers, students, practitioners in digital media, and educators. |
| communication between generations in the workplace: Sticking Points Haydn Shaw, 2013-07-22 This is the first time in American history that we have had four different generations working side-by-side in the workplace: the Traditionalists (born before 1945), the Baby Boomers (born 1945-1964), Gen X (born 1965-1980), and the Millennials (born 1981-2001). Haydn Shaw, popular business speaker and generational expert, has identified 12 places where the 4 generations typically come apart in the workplace (and in life as well). These sticking points revolve around differing attitudes toward managing one’s own time, texting, social media, organizational structure, and of course, clothing preferences. If we don’t learn to work together and stick together around these 12 sticking points, then we’ll be wasting a lot of time fighting each other instead of enjoying a friendly and productive team. Sticking Points is a must-read book that will help you understand the generational differences you encounter while teaching how we can learn to speak one another’s language and get better results together. |
| communication between generations in the workplace: Leading in a VUCA World Jacobus (Kobus) Kok, Steven C. van den Heuvel, 2018-11-28 This open access book brings together works by specialists from different disciplines and continents to reflect on the nexus between leadership, spirituality and discernment, particularly with regard to a world that is increasingly volatile, uncertain, complex, and ambiguous (VUCA). The book spells out, first of all, what our VUCA world entails, and how it affects businesses, organizations, and societies as a whole. Secondly, the book develops new perspectives on the processes of leadership, spirituality, and discernment, particularly in this VUCA context. These perspectives are interdisciplinary in nature, and are informed by e.g. management studies, leadership theory, philosophy, and theology. |
| communication between generations in the workplace: Everyone Deserves a Great Manager Scott Jeffrey Miller, Todd Davis, Victoria Roos Olsson, 2019-10-08 Learn how to become a great manager in this Wall Street Journal bestseller from the leadership experts at FranklinCovey. The essential guide when you make the challenging yet rewarding leap to manager. Based on nearly a decade of research on what makes managers successful, Everyone Deserves a Great Manager includes field-tested tips, techniques, and the top advice from hundreds of thousands of managers all over the world. Organized by the four main roles every manager fills, this must-read guide focuses on how to lead yourself, people, teams, and change to success. No matter what your current problem or time constraint, pick up a helpful tip in ten minutes or glean an entire skillset by developing people skills and clarity through straightforward advice. Dive into common managerial tasks like one-on-ones, giving feedback, delegating, hiring, building team culture, and leading remote teams, with useful worksheets and a list of questions for your next interview. An approachable, engaging style using real-world stories, Everyone Deserves a Great Manager provides the blueprint for becoming the great manager every team deserves. |
| communication between generations in the workplace: Generation Y Peter Sheahan, 2005 Generation Y are the 4.5 million Australians born between 1978 and 1994, and are the second largest Australian generation. Sheahan provides indepth insight into the mindset of this new generation, as well as practical solutions for the entire employment cycle, from attracting staff, through to training, developing and exiting. |
| communication between generations in the workplace: The Generation Z Guide Ryan Jenkins, 2019-11-26 The Generation Z Guide equips professionals to improve recruitment, enhance engagement, and effectively train and develop the post-Millennial generation. Born after 1998, Generation Z ranges from those entering high school, completing undergraduate college, and starting careers. Generation Z is very different than Millennials and their rapid entrance into the workforce is increasing the complexity of managing and working across generations. In fact, 62 percent of Generation Z anticipate challenges working with Baby Boomers and Generation X. Generation Z has never known a Google-free world. Growing up during the most accelerated and game-changing periods of technological advancements in history has imprinted Generation Z with new behaviors, preferences, and expectations of work, communication, leadership, and much more. The Generation Z Guide's insights are research based and the applications are marketplace tested. Learn from leading companies on how best to attract, engage, and lead Generation Z. |
| communication between generations in the workplace: What Millennials Want from Work: How to Maximize Engagement in Today’s Workforce Jennifer J. Deal, Alec Levenson, 2016-01-01 The most comprehensive, in-depth look at Millennials to date—essential for managers, HR professionals, and global business leaders seeking to align long-term organizational goals with the realities of the new workforce Millennials have been burdened with a reputation as spoiled, lazy, and entitled, but the reality behind the stereotype is far richer and more complex. Who are Millennials and what do they really want? Based on fieldwork and survey data from global research on more than 25,000 Millennials and 29,000 older workers in 22 countries, this book paints a comprehensive, scientifically accurate picture of what really motivates Millennials around the world. Learn how to get the most from Millennials by: • Improving workplace flexibility—because Millennials don’t separate life and work • Providing adequate support and feedback—because Millennials like to learn and grow • Coaching, not micromanaging—because Millennials value autonomy • Designing competitive salary structures—because Millennials know what’s up • Providing opportunities to contribute to society—because Millennials care about doing good Millennials want a satisfying job that pays well, coworkers they like and trust, advancement opportunities, and the occasional pat on the back. Who doesn’t want those things? This essential book explains who Millennials really are, and offers practical advice to help those who manage, lead, and work with Millennials to improve teamwork, increase productivity, strengthen organizational culture, and build a robust talent pipeline. Jennifer J. Deal is a senior research scientist at the Center for Creative Leadership and an affiliated research scientist at the Center for Effective Organizations at the University of Southern California. Alec Levenson is a senior research scientist at the Center for Effective Organizations at the Marshall School of Business at the University of Southern California. |
| communication between generations in the workplace: Gen Z @ Work David Stillman, Jonah Stillman, 2017-03-21 A generations expert and author of When Generations Collide and The M-Factor teams up with his seventeen-year-old son to introduce the next influential demographic group to join the workforce—Generation Z—in this essential study, the first on the subject. They were born between between 1995 and 2012. At 72.8 million strong, Gen Z is about to make its presence known in the workplace in a major way—and employers need to understand the differences that set them apart. They’re radically different than the Millennials, and yet no one seems to be talking about them—until now. This generation has an entirely unique perspective on careers and how to succeed in the workforce. Based on the first national studies of Gen Z’s workplace attitudes; interviews with hundreds of CEOs, celebrities, and thought leaders on generational issues; cutting-edge case studies; and insights from Gen Zers themselves, Gen Z @ Work offers the knowledge today’s leaders need to get ahead of the next gaps in the workplace and how best to recruit, retain, motivate, and manage Gen Zers. Ahead of the curve, Gen Z @ Work is the first comprehensive, serious look at what the next generation of workers looks like, and what that means for the rest of us. |
| communication between generations in the workplace: Role of Human Resources for Inclusive Leadership, Workplace Diversity, and Equity in Organizations Dogru, Caglar, 2023-07-10 Recently there has been a tremendous paradigm shift in diversifying the workforce at both national and international levels. Having roots in the globalization trend that began in the 20th century, the boundaries of many states have been opened to foreign workers in the international business environment. Furthermore, depending on the dynamics of civilized societies around the world, employees from different ethnicities, races, and genders are offered more job positions day after day with the joint contributions of public and private enterprises. However, there is still a need to improve workplace diversity and equity, even if there have been promising developments. Role of Human Resources for Inclusive Leadership, Workplace Diversity, and Equity in Organizations brings together the emerging topics of inclusive leadership, diversity, equity, and inclusion in organizations in the digital transformation context. The book also offers theoretical infrastructure and the latest empirical research findings on inclusive leadership, diversity, equity, and digital transformation. Covering key topics such as social entrepreneurship, employee motivation, and diverse organizations, this premier reference source is ideal for managers, entrepreneurs, business owners, policymakers, researchers, scholars, academicians, practitioners, instructors, and students. |
| communication between generations in the workplace: The Care and Feeding of Your Young Employee Jamie Belinne, 2017-10-17 Frustrated by the expectations and communication styles of your young employees? Stop losing productivity to disengaged, under-performing, unmotivated, young workers. This books gives simple, proven techniques supported by the author's nearly three decades of research and experiences to motivate, develop and retain high-performing young employees. The majority of the workforce is under 30, so this book explains the essentials of managing young people to increase engagement, productivity and results. The author has used her proven techniques with hundreds of corporations and thousands of young employees to improve communication, motivation, recruiting, retention and understanding among diverse, multi-generational populations in the workforce. With the practices outlined in this easy-to-read guide, you can improve profitability, productivity and retention by better leveraging and managing your young employees. Jamie joins together practical experience with thoughtful analytics to not only describe the characteristics of those now entering the workforce, but also empathetically prescribe the disciplines required of others to ensure they flourish. She also adeptly details all five generations currently employed, in compelling fashion reminding the reader of the commercial value diversity of thought brings to any setting or sector regardless of birth year. Mark A. Parrish, President & CEO Igloo Products Corp. Jamie has interviewed thousands of college students and employers to create a book with relevant examples and strategies to engage and retain productive young employees in any organization willing to follow her advice. Her book should be required reading for executive leaders. Suzan Deison, President & CEO Greater Houston Women's Chamber of Commerce As the employer of a great number of Gen Z and Millennials, I thought I understood the psyche of my young employees. This book truly helped me to see my employees in a different light. It gave me an appreciation of strengths that I was overlooking. Jamie's insight and advice have allowed me to make immediate and far reaching improvements to our culture and communications. This book can help anyone become a more effective manager of people, young and old. Juliet Breeze, Chief Executive Officer Next Level Urgent Care Jamie has done an extraordinary job of navigating through the fact vs. fiction of the generational workplace. Her insights have been extremely helpful to me in leading a diverse and multi-generational workforce, and have challenged me to think differently. A must read for every leader! Kelly C. Gauger, Vice President Audit Services CenterPoint Energy, Inc. Jamie's book and wisdom have enabled me to change my actions to adapt to the most creative and productive generations at work. Wendy Nguyen, Audit Partner McConnell & Jones LLP |
| communication between generations in the workplace: The Millennial Manual Ryan Jenkins, 2017-05-22 The Millennial Manual equips leaders to increase productivity, improve retention, and accelerate the development of their Millennial workforce. It is the culmination of five years of research, hundreds of companies and thousands of leaders sharing their best practices for managing and working with Millennials.Since Millennials became a majority of the labor force, leaders have found themselves ill-equipped to successfully manage, develop, and engage this unprecedented generation. As a result, Millennials are the most disengaged and least loyal generation at work contributing to annual costs of $500 billion in lost productivity and $30.5 billion in Millennial turnover.In this book, you will learn:How-To Instill Work Ethic into Millennials.How-To Eliminate Entitlement in a Millennial Workforce.How-To Structure and Deliver Training that Transforms Millennials.How-To Cure (or Curb) Millennials' Career Impatience and Job Hopping.How-To Avoid the Top 2 Reasons Millennials Leave Companies.How-To Attract Millennials with the Right Company Perks.How-To Get Millennials to Answer Your Phone Call.And 40 more proven and practical how-tos!The Millennial Manual serves as a quick reference guide for solving (nearly) all of the challenges managers face when leading Millennials. |
| communication between generations in the workplace: Attracting and Retaining Millennial Workers in the Modern Business Era Tsai, Meng-Shan, 2018-06-13 The millennial generation is rapidly progressing in the workforce. As it does, it brings with it new ways of working and managing efficiency in the workplace. The challenge faced by managers and businesses is how to provide a space that encourages the new ideals of millennials while also balancing the needs and desires of other generational employees. Attracting and Retaining Millennial Workers in the Modern Business Era offers an in-depth discussion on pivotal issues surrounding generational differences and management in the workplace. Featuring extensive coverage on relevant topics such as training and development, promotions, salaries, and career progressions, this book is a vital resource of academic material for business practitioners, managers, professionals, human resources mangers, and researchers who are seeking more information on the emergence of millennial employees. |
| communication between generations in the workplace: Y in the Workplace Nicole A. Lipkin, April J. Perrymore, 2009-07-15 Flip-flops, iPods, MySpace, Dude, Instant Messaging. Whatever happened to dress shoes, sir/ma'am, in-person meetings, and traditional work etiquette? A workplace revolution is underway, one that is stimulating new methods of thinking, behaving, communicating, and doing business as Generation Y continues to infiltrate the workplace and influence corporate culture. This revolution is lead by approximately 60 million Gen Yers, the largest bloc to hit the workforce since the 72 million baby boomers. Company owners and managers are worried, because this generation has created its own unique culture...and demands. Y in the Workplace illustrates how the values, attitudes, and expectations of Generation Y have had an impact on corporate environments, intergenerational functioning, and management strategies. To help this generation successfully transition into the workplace while creating a shared vision, authors Lipkin and Perrymore provide you, the manager, with the following: Psychological insight into the character of this generation. Strengths and challenges that Generation Y is bringing to the workplace. Coaching strategies and ways to harness their strengths, minimize their weaknesses, and illuminate their talents. Hope about their abilities as supervisors and managers, and about their positive impact on the future of your company Whether you are a small business owner, manager, HR professional, or teacher working with Generation Y, this book is a must-read to gain insight into why this generation is the way it is, how to help them become the best they can be, and how to integrate them into your company and work with them. |
| communication between generations in the workplace: Multigenerational Communication in Organizations Michael G. Strawser, Stephanie A. Smith, Bridget Rubenking, 2021-05-10 Multigenerational Communication in Organizations explores generational differences in the changing workplace from a communication perspective. Starting from the reality that a workplace can contain up to five different generations, these chapters examine topics like generational perceptions on the job search process; organizational culture; organizational identification; organizational crises; the dark side of workplace communication; remote working; and future challenges. Outlines of best practices and suggestions for application are provided based on the most recent data and corresponding literature. The authors also develop a data-forward understanding of Generation Z in context. This book is ideal for both scholars and practitioners in organizational communication and management, as well as for workplace managers and supervisors. |
| communication between generations in the workplace: Connecting Generations Hayim Herring, 2019-05-08 Social isolation, loneliness, and suicide are conditions we often associate with the elderly. But in reality, these issues have sharply increased across younger generations. Baby Boomers, Gen X’ers, Millennials, and post-Millennials all report a declining number of friends and an increasing number of health issues associated with loneliness. Even more concerning, it appears that the younger the generation, the greater the feelings of disconnection. Regardless of age, it feels as though we’re living through a period of ongoing disequilibrium because we’re not able to adapt quickly enough to the social and technological changes swirling around us. These powerful changes have not only isolated individuals from their own peers but have contributed to becoming an age-segregated society. And yet we need fulfilling relationships with people our own age and across the generations to lead lives that are rich in meaning and purpose. Even in those rare communities where young and old live near each other, they lack organic settings that encourage intergenerational relationships. In addition, it isn’t technology, but generational diversity that is our best tool for navigating the changes that affect so many aspects of our lives - whether it’s work, entertainment, education, or family dynamics. We can’t restore yesterday’s model of community, where only those who were older transmitted wisdom downward to the generation below. But we can relearn how much members of different generations have to offer each other and recreate intergenerational communities for the 21st century where young, old, and everyone in between is equally valued for their perspectives, and where each generation views itself as having a stake in the other’s success. Here, Hayim Herring focuses more deeply on how Baby Boomers, Gen Xers, and Millennials perceive one another and looks underneath the generational labels that compound isolation. He offers ways we can prepare current and future generations for a world in which ongoing interactions with people from multiple generations become the norm, and re-experience how enriching intergenerational relationships are personally and communally. |
| communication between generations in the workplace: Perspectives on Empowering Intergenerational Relations in Educational Organizations Polat, Soner, Çelik, Ça?lar, 2023-10-12 Perspectives on Empowering Intergenerational Relations in Educational Organizations is a groundbreaking book that addresses the urgent need to build and maintain peace between generations. Edited by Soner Polat and Ça?lar Çelik from Kocaeli University, Turkey, this comprehensive exploration delves into intergenerational relations within educational settings, equipping readers with the knowledge and strategies needed to foster positive interactions between different generations. From intergenerational communication and conflict resolution to empathy development and leadership, this book empowers individuals with the essential skills for peaceful coexistence. With a focus on practical guidance and real-life examples, Perspectives on Empowering Intergenerational Relations in Educational Organizations offers valuable insights for educators, administrators, students, and parents. It serves as a valuable resource for navigating and improving intergenerational dynamics within educational institutions. By engaging with this book, readers gain a deeper understanding of the complexities of intergenerational relations and acquire the competencies necessary to build stronger, more harmonious connections across generations. Through concrete strategies and research-based guidance, it provides a roadmap for promoting empowering intergenerational relations, paving the way for a more inclusive and harmonious future in educational organizations. |
| communication between generations in the workplace: Handbook of Research on Effective Communication, Leadership, and Conflict Resolution Normore, Anthony H., 2016-02-26 In order for an organization to thrive, it is essential to develop key strategies for interaction, leadership, and management within diverse settings. Refining these skills ultimately aids in the arbitration of any potential conflicts that may arise during intra-organizational interactions. The Handbook of Research on Effective Communication, Leadership, and Conflict Resolution evaluates operational strategies and interpersonal skill development for the successful leadership and management of modern organizations. Highlighting various governance and interaction techniques that assist in mediating organizational controversies, this handbook of research is a vital source for professionals, leaders, managers, and human resource specialists interested in developing skills needed to efficiently communicate, collaborate, and negotiate across differences within an organization. |
| communication between generations in the workplace: Serving the Millennial Generation Michael D. Coomes, Robert DeBard, 2011-10-14 By 2012 total college enrollment is projected to exceed 15.8 million, and a new generation of students and their attitudes, beliefs, and behaviors will be in the forefront of this enrollment boom. Now is the time for student affairs practitioners to consider new learning and service strategies, rethink student development theories, and modify educational environments. This volume provides a foundation for understanding the incoming generation of students and to offer suggestions on how to educate and serve them more effectively. This best selling issue is the 106th volume of the Jossey-Bass higher education report New Directions for Student Services. |
| communication between generations in the workplace: Handbook of Research on Strategic Communication, Leadership, and Conflict Management in Modern Organizations Normore, Anthony, Javidi, Mitch, Long, Larry, 2019-03-08 As communication and leadership skills are both essential for personal and organizational success, new approaches and management styles are continuously being sought. Emerging technologies, automation opportunities, and a diverse workforce are just a few of the challenges business professionals must be prepared for in today’s workplace environment. The Handbook of Research on Strategic Communication, Leadership, and Conflict Management in Modern Organizations provides emerging research exploring the theoretical and practical aspects of managing and solving conflicts, and introduces updated approaches for refining communication and leadership skills. Featuring coverage on a broad range of topics such as emotional intelligence, organizational crises, and virtual team management, this book is ideally designed for professionals, leaders, managers, and human resource specialists seeking current research on developing the skills and consciousness needed to effectively communicate, negotiate, and collaborate in diverse organizations. |
| communication between generations in the workplace: The Fourth Industrial Revolution Klaus Schwab, 2017-01-03 The founder and executive chairman of the World Economic Forum on how the impending technological revolution will change our lives We are on the brink of the Fourth Industrial Revolution. And this one will be unlike any other in human history. Characterized by new technologies fusing the physical, digital and biological worlds, the Fourth Industrial Revolution will impact all disciplines, economies and industries - and it will do so at an unprecedented rate. World Economic Forum data predicts that by 2025 we will see: commercial use of nanomaterials 200 times stronger than steel and a million times thinner than human hair; the first transplant of a 3D-printed liver; 10% of all cars on US roads being driverless; and much more besides. In The Fourth Industrial Revolution, Schwab outlines the key technologies driving this revolution, discusses the major impacts on governments, businesses, civil society and individuals, and offers bold ideas for what can be done to shape a better future for all. |
| communication between generations in the workplace: You Can't Google It! Phyllis Weiss Haserot, 2017-11-14 Much of the learning, skills and perspective people of all ages need to succeed long-term in their careers is not found in data on the Internet, but rather in conversations and personal relationships with the people they work with. Tech tools have trained us to search the Internet for answers to everything, but we can’t find most of the non-technical or non-data-based answers we seek there. Learning about perspectives, relationships and experiences comes best from conversations. In most organizations there are three, four, or even five generations working together with differing expectations about how things are done and by whom. People of different generations are increasingly isolated physically, functionally, or emotionally from each other both by communication styles and media and lack of the perspective that would help them understand why people think and act as they do. You Can’t Google It! facilitates action to promote and foster cross-generational conversation in organizations on both the parts of management and the multi-generational teams that are increasingly the key to productivity, profitability and sustainability. You Can’t Google It! is a tool to help organizations and individuals remove the stress, frustration, and negative energy that often arises from working with people of different generations so they understand and are able to accomplish their common goals—faster and profitably. It is about the implications of different generations, and how to move towards closing that gap. |
| communication between generations in the workplace: Great on the Job Jodi Glickman, 2011-05-10 Great on the Job offers a much-needed people skills primer and masterclass in all facets of workplace communication Do you know how to ask for help at work without sounding dumb? Do you know how to get valuable and useful feedback from your colleagues? Have you mastered your professional elevator pitch so that every time you meet someone, they remember and are impressed by you? If you answered no to any of these questions, you need Great on the Job. In 2008, Jodi Glickman launched Great on the Job, a communications consulting firm whose distinguished client list includes Harvard Business School, Wharton, The Stern School of Business, Merrill Lynch, and Citigroup. Now, Glickman's three-step training program is available in book form for the first time. With case studies, micro strategies, and example language, readers will learn communication skills that can be practiced and implemented immediately. In today's economy, it's not typically the smartest, hardest working or most technically savvy who succeed. Instead, the ability to communicate well is often the most important precursor to success in the workplace. So whether you're a star performer or a struggling novice, Great on the Job will give you the building blocks you need for every conversation you'll have at work. |
| communication between generations in the workplace: Work-life Fusion Donna Haeger, Eilysh Haeger, 2017-05-20 Are you managing people who seem emotionally attached to their smartphones? Is an older employee taking too long to learn a new software? With three generations making up the majority of the workforce, relationships with colleagues of different ages can often be tense, frustrating, or just plain confusing. As technology catapults us into the future, the way we manage work and life is changing rapidly. As we move away from the traditional paradigm of work-life balance and enter the era of the fused work environment, there can often be misunderstandings between managers and direct reports as well as among coworkers. This quick and informative read is designed to help people better understand each other so they can experience successful interactions at work. In addition, insight is offered to employers and managers that can help with the development of policies related to technology use in the workplace. Based on several research studies conducted by Donna L. Haeger, Ph.D., this book explores the current shift in the workplace-the shift toward work-life fusion. A Work Environment for Everyone... We guarantee that by reading this book, you will: Learn something new about the current work environment Better understand your coworkers Recognize the needs of your employees and/or people you manage at work It's time to gain a deeper understanding of your technological needs at work and learn how you can experience greater freedom and autonomy. Together, we are all adapting to new digital environments. What's stopping you from embracing generational differences? Scroll to the top and click the buy now button. |
Communication | Definition, Types, Examples, & Facts | Britannica
May 8, 2025 · Communication, the exchange of meanings between individuals through a common system of symbols. This article treats the functions, types, and psychology of communication. …
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Wehrman - Communication Across Generations
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Managing Newer Generations In Workplace: Opportunities And Challenges 3523 The difference between the ideas and behaviours of people from two different generations is referred to as a …
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