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communication tools used in healthcare: Therapeutic Communication Jurgen Ruesch, 1961 This volume deals with universal processes of therapeutic communication, a term which covers whatever exchange goes on between people who have a therapeutic intent, with an emphasis upon the empirical observation of the communicative process. -- Preface. |
communication tools used in healthcare: Communication in Healthcare Settings Alison Pilnick, Jon Hindmarsh, Virginia Teas Gill, 2010-03-19 This book presents an international snapshot of communication inhealthcare settings and examines how policies, procedures andtechnological developments influence day to day practice. Brings together a series of papers describing features ofhealthcare interaction in settings in Australasia, the U.S.A,continental Europe and the UK Contains original research data from previously under-studiedsettings including professions allied to medicine,telephone-mediated interactions and secondary care Contributors draw on the established conversation analyticliterature on healthcare interaction and broaden its scope byapplying it to professionals other than doctors in primarycare Examines how issues relating to policy, procedure or technologyare negotiated and managed throughout daily healthcarepractice |
communication tools used in healthcare: Communication and Presentation Skills for Healthcare Professionals a Simple Guide Dr Syed Raza, 2023-04-06 A little emphasis is made on teaching communication and presentation skills to the healthcare professionals during or after their formal training . These soft skills are however considered to be an integral and important part of professional development. Developing good communication and presentation skills immensely helps anyone to excel in career as well as in social arena. This book despite being a simple guide provides in depth review on how you can learn, develop and polish your communication and presentation skills in healthcare setting. The book is divided in chapters and each chapter focusses on a particular element of these skills. Throughout the book, you will be provided with ample practical tips on how you can improve your skills in communication and medical presentations .Hence this book is very much your guide and companion to help you achieve professional success. |
communication tools used in healthcare: Digital Health Communications Benoit Cordelier, Olivier Galibert, 2021-08-17 ECHNOLOGICAL PROSPECTS AND SOCIAL APPLICATIONS SET Coordinated by Bruno Salgues There are many controversies with respect to health crisis management: the search for information on symptoms, misinformation on emerging treatments, massive use of collaborative tools by healthcare professionals, deployment of applications for tracking infected patients. The Covid-19 crisis is a relevant example about the need for research in digital communications in order to understand current health info communication. After an overview of the challenges of digital healthcare, this book offers a critical look at the organizational and professional limits of ICT uses for patients, their caregivers and healthcare professionals. It analyzes the links between ICT and ethics of care, where health communication is part of a global, humanistic and emancipating care for patients and caregivers. It presents new digitized means of communicating health knowledge that reveal, thanks to the Internet, a competition between biomedical expert knowledge and experiential secular knowledge. |
communication tools used in healthcare: Communication in Medical Care John Heritage, Douglas W. Maynard, 2006-07-06 This 2006 volume provides a comprehensive discussion of communication between doctors and patients in primary care consultations. It brings together a team of leading contributors from the fields of linguistics, sociology and medicine to describe each phase of the primary care consultation, identifying the distinctive tasks, goals and activities that make up each phase of primary care as social interaction. Using conversation analysis techniques, the authors analyze the sequential unfolding of a visit, and describe the dilemmas and conflicts faced by physicians and patients as they work through each of these activities. The result is a view of the medical encounter that takes the perspective of both physicians and patients in a way that is both rigorous and humane. Clear and comprehensive, this book will be essential reading for students and researchers in sociolinguistics, communication studies, sociology, and medicine. |
communication tools used in healthcare: A Guide to Managing Atypical Communication in Healthcare Riya Elizabeth George, Michelle O'Reilly, 2023-04-24 This book presents a supportive and practical guide for healthcare professionals and trainees in a way that considers a wide spectrum of atypical communication conditions, their impact on everyday healthcare interactions, and the social and cultural contexts in which interactions with atypical communicators take place. A growing number of patients have been reporting atypical capacity for communication, creating unique challenges for healthcare professionals and patients in forming meaningful clinical interactions. In this book, leading international scholars from a range of healthcare professions provide insight into optimal management for those with atypical communication conditions. This includes speech, language, and hearing impairments. Chapters provide optimal management strategies, case examples, clinical recommendations, and recommended resources relevant for a range of healthcare professionals. The first collection of its kind, this book supports inter-professional practices and serves as a useful guide for those with an interest in clinical communication, and communication and diversity. This book will be a valuable resource for health and mental healthcare professionals as well as undergraduate and postgraduate students in healthcare and allied healthcare courses. It can be included as recommended reading material in clinical communication curricula. |
communication tools used in healthcare: The Role of Telehealth in an Evolving Health Care Environment Institute of Medicine, Board on Health Care Services, 2012-11-20 In 1996, the Institute of Medicine (IOM) released its report Telemedicine: A Guide to Assessing Telecommunications for Health Care. In that report, the IOM Committee on Evaluating Clinical Applications of Telemedicine found telemedicine is similar in most respects to other technologies for which better evidence of effectiveness is also being demanded. Telemedicine, however, has some special characteristics-shared with information technologies generally-that warrant particular notice from evaluators and decision makers. Since that time, attention to telehealth has continued to grow in both the public and private sectors. Peer-reviewed journals and professional societies are devoted to telehealth, the federal government provides grant funding to promote the use of telehealth, and the private technology industry continues to develop new applications for telehealth. However, barriers remain to the use of telehealth modalities, including issues related to reimbursement, licensure, workforce, and costs. Also, some areas of telehealth have developed a stronger evidence base than others. The Health Resources and Service Administration (HRSA) sponsored the IOM in holding a workshop in Washington, DC, on August 8-9 2012, to examine how the use of telehealth technology can fit into the U.S. health care system. HRSA asked the IOM to focus on the potential for telehealth to serve geographically isolated individuals and extend the reach of scarce resources while also emphasizing the quality and value in the delivery of health care services. This workshop summary discusses the evolution of telehealth since 1996, including the increasing role of the private sector, policies that have promoted or delayed the use of telehealth, and consumer acceptance of telehealth. The Role of Telehealth in an Evolving Health Care Environment: Workshop Summary discusses the current evidence base for telehealth, including available data and gaps in data; discuss how technological developments, including mobile telehealth, electronic intensive care units, remote monitoring, social networking, and wearable devices, in conjunction with the push for electronic health records, is changing the delivery of health care in rural and urban environments. This report also summarizes actions that the U.S. Department of Health and Human Services (HHS) can undertake to further the use of telehealth to improve health care outcomes while controlling costs in the current health care environment. |
communication tools used in healthcare: Healthcare Mario Glowik, Slawomir Smyczek, 2015-05-19 Emerging challenges related to socio-demographics and economics require new approaches for academics, politicians, hospital management, clinical staff, public institutions, and firms doing business in the healthcare industries. This book provides valuable insights for understanding modern and complex healthcare market configurations in Europe. Taking a unique cross-country perspective the authors figure out critical success factors for relevant stakeholders. Mario Glowik is Professor of International Strategic Management at the Berlin School of Economics and Law. He holds a Doctorate in Business Administration from the Freie Universität Berlin in Germany and gained his habilitation (post-doctoral qualification) at the Vienna University of Economics and Business, Austria. Slawomir Smyczek is Marketing Professor at the University of Economics in Katowice (Poland), where he earned his Ph.D. In 2010, the Polish Prime Minister awarded his habilitation thesis as the best in the field of economics in the entire country. |
communication tools used in healthcare: Effective Medical Communication Subhash Chandra Parija, Balachandra V. Adkoli, 2020-06-16 Effective communication is at the heart of medical profession, whether it is patient-doctor communication, interpersonal communication, or communication with the scientific and research community. However, medical professionals are not adequately trained in these skills, and when it comes to presentations, the message is often lost due to inadequate preparation, ineffective slides, and a generally unconvincing performance by the presenter. This book addresses all aspects of the communication skills required by individuals entering medical school as well as professionals farther up the career ladder. Each chapter offers a quote or a statement that captures the essence of the text. Adopting a unique approach known an A, B, C, D and E (Assess Need, Brief, Contextualize, Describe and Evaluate) the book includes abundant illustrations, real-world case scenarios, anecdotes, tables, graphs and cartoons, as well as practical information, and tips on communicating effectively. As such it is a valuable resource for new and experienced clinicians, educators and researchers wanting to improve their communications skills. |
communication tools used in healthcare: Communicating Corporate Social Responsibility Ralph Tench, William Sun, Brian Jones, 2014-02-07 This book offers a groundbreaking collection of themed chapters in the emerging field of Corporate Social Responsibility (CSR) Communication. Via an international approach, these chapters explore the theory, practice, and issues involved in communicating CSR and make for fascinating reading. |
communication tools used in healthcare: Communication in Nursing and Healthcare Iris Gault, Jean Shapcott, Armin Luthi, Graeme Reid, 2016-10-18 Communication is an essential skill for nurses, midwives and allied health professionals when delivering care to patients and their families. With its unique and practical approach, this new textbook will support students throughout the three years of their degree programme and on into practice, focussing on how to develop person-centredness and compassionate and collaborative care. Key features include: * students′ experiences and stories from service users and patients to help readers relate theory to practice * reflective exercises to help students think critically about their communication skills * learning objectives and chapter summaries for revision * interactive activities directly linked to the Values Exchange Community website |
communication tools used in healthcare: Foundations of Interprofessional Collaborative Practice in Health Care Margaret Slusser, Luis I. Garcia, Carole-Rae Reed, Patricia Quinn McGinnis, 2018-07-11 Health care is a team effort, so why keep training for solo sprints? Introducing Foundations of Interprofessional Collaborative Practice in Health Care - a unique new textbook that will equip you to become an effective member of interprofessional healthcare teams. This completely new textbook is the first on the market to introduce the Interprofessional Education Collaborative (IPEC, 2011, 2016) Core Competencies for Interprofessional Collaborative Practice and to provide practice in applying these competencies to everyday practice. Expertly written by an interprofessional team for a wide variety of health professions students, this textbook provides a solid foundation in the four Core Competencies: Values and Ethics for Interprofessional Practice, Roles and Responsibilities, Interprofessional Communication, and Teams and Teamwork. It then elaborates each Core Competency by defining and describing each Sub-Competency. With a variety of interactive Case Studies, Caselets, and Exemplar Case Studies, it then illustrates the contributions and interconnectedness of each provider's role to demonstrate how Core Competencies would be applied and put into action for improved patient outcomes. - UNIQUE! Three-part units each addressing one of the four IPEC Core Competencies to help you to understand the core competencies and learn how to apply them in your own profession. - UNIQUE! Detailed explorations of each Sub-Competency for all four IPEC Core Competencies thoroughly present the essential elements of each Core Competency for deep understanding of how to collaborate with other professions. - UNIQUE! Case Studies, Caselets, and Exemplar Case Studies illustrate each competency and provide opportunities for you to apply your understanding of the material. - A variety of Active Learning activities driven by core content are integrated into each chapter. - UNIQUE! Global Perspectives boxes and additional international resources highlight the important work being done internationally in interprofessional education and interprofessional collaborative practice. - Research Highlights help you to understand the reasoning and knowledge behind the Core Competencies. - Learning Outcomes and Key Points outline and review the main takeaways from each chapter. |
communication tools used in healthcare: A guide to quality improvement methods Healthcare Quality Improvement Partnership (HQIP), 2015-07-29 A guide to quality improvement methods from Healthcare Quality Improvement Partnership (HQIP) brings together twelve quality improvement (QI) methods, providing an overview of each and practical advice on how and when to implement them, with illustrative case examples. QI methods covered include clinical audit; Plan, Do, Study, Act; model for improvement; LEAN/Six Sigma; performance benchmarking, process mapping and statistical process control and it is aimed at all professionals with an interest in QI. The purpose of this guidance is to signpost those working within, leading, commissioning and using healthcare services to a broad range of quality improvement methods. It should be especially useful to those putting together quality improvement programmes. |
communication tools used in healthcare: Public Health and Welfare: Concepts, Methodologies, Tools, and Applications Management Association, Information Resources, 2016-09-12 The prevention and treatment of diseases is a primary concern for any nation in modern society. To maintain an effective public health system, procedures and infrastructure must be analyzed and enhanced accordingly. Public Health and Welfare: Concepts, Methodologies, Tools, and Applications provides a comprehensive overview of the latest research perspectives on public health initiatives and promotion efforts. Highlighting critical analyses and emerging innovations on an international scale, this book is a pivotal reference source for professionals, researchers, academics, practitioners, and students interested in the improvement of public health infrastructures. |
communication tools used in healthcare: Communication in Healthcare Karen Bryan, 2009 Communication within the context of health and social care faces many challenges. Our understanding of how language and communication information is processed by the brain is increasing our awareness of the complexities involved and the influence of normal ageing on communication processing. Care systems are becoming more complex and service users demand more information and choice. At the same time, the range of service users encountered by practitioners includes more people with varied language backgrounds, and greater language and cultural diversity is occurring among health and social care staff. This volume explores current challenges to achieving effective communication in health and social care. It outlines how practitioners communicate, innovative methods for teaching communication skills, and methodologies to include children and people with communication difficulties in research and in consultation processes about healthcare. Particular communication issues, within the context of healthcare, for population groups such as older people, asylum seekers, young offenders and people with mental health problems are also addressed. |
communication tools used in healthcare: Communicating about Risks and Safe Use of Medicines Priya Bahri, 2020-06-17 At the core of this book lies the question how to approach medicines, risks and communication as a researcher - or anybody planning and evaluating a communication intervention, or wanting to understand communication events in private and the media. With a view to tackle current shortcomings of communication systems and processes for improved implementation, patient satisfaction and health outcomes, a multilayered approach is presented. This combines multiple data types and methods to obtain a wider and deeper understanding of the major parties and their interactions, as well as the healthcare, social and political contexts of information flows, how they interfere and which impact they have. Illustrated with real life experiences of safety concerns with medicines, worldwide active experts discuss the methods and contributions their disciplines can offer. With considerations on terminologies, tabulated overviews on communication types and outcomes, a patient-centred vision and plain language for non-medical readers, the book creates a platform for multidisciplinary collaborations amongst researchers as well as practitioners from communications, healthcare, the social sciences and pharmacovigilance. Importantly, it advocates for an active role of patients and highlights the achievements and aspirations of patient organisations. Finally, the book suggests establishing an inclusive discipline of humanities and epidemiology of medicinal product risk communication to realise full research potential. The authors are driven by the curiosity for communication as the most human behaviour, and as good health is amongst the basic human needs, medicinal product risk communication is an exciting research field of high global relevance. |
communication tools used in healthcare: Comprehensive Healthcare Simulation: Implementing Best Practices in Standardized Patient Methodology Gayle Gliva-McConvey, Catherine F. Nicholas, Lou Clark, 2020-10-15 This book brings to life best practices of Human Simulation; maximizing the Standardized Patient (SP) methodology that has played a major role in health professions learning and assessment since the 1960s. Each chapter reflects the Association of SP Educators Standards of Best Practices (SOBPs) and provides guidance for implementation. Multiple insights are offered through embedded interviews with international experts to provide examples illustrating successful strategies. The Human Simulation Continuum Model, a practical and theoretical framework, is introduced to guide educators in decision-making processes associated with the full range of human simulation. The Continuum Model spans improvisations, structured role-play, embedded participants, and simulated-standardized patients. This book also provides the full “how-to” for SP methodology covering topics including; case/scenario development, creating training material, training techniques for case portrayal, training communication and feedback skills, GTA/MUTA/PTA training, SP program administration and professional development for SP Educators. A pragmatic, user-friendly addition to the Comprehensive Healthcare Simulation series, Implementing Best Practices in Standardized Patient Methodology is the first book framed by the ASPE SOBPs, embracing best practices in human simulation and marshaling the vast expertise of a myriad of SP Educators. |
communication tools used in healthcare: Health Communication Models and Practices in Interpersonal and Media Contexts: Emerging Research and Opportunities Belim, Célia, Vaz de Almeida, Cristina, 2021-08-13 Successful communication can help to prevent health problems, promote healthy behaviors and lifestyles, and overcome health challenges. However, various issues have created obstacles for the promotion of health communication, including low health literacy, the reluctance of patients to admit their lack of understanding, the overestimation by health professionals of a patient’s level of understanding, and insufficient health literacy tools, to name a few. It is thus essential to convey the latest communication models and practices being used to increase health literacy and provide adequate health information to society. Health Communication Models and Practices in Interpersonal and Media Contexts: Emerging Research and Opportunities explores and analyzes the fundamentals, models, and dimensions of health communication and offers practical solutions for better communications with direct outcomes in the optimization of citizens’ health literacy. The book also discusses and proposes more effective health communication models and practices as a tool for the construction of more solid and evident health outcomes. Covering topics such as cancer prevention, health professionals’ communication, and models of health communication, this text is essential for health professionals, communication professionals, professors, teachers, researchers, academicians, and students. |
communication tools used in healthcare: Telemedicine Institute of Medicine, Committee on Evaluating Clinical Applications of Telemedicine, 1996-10-08 Telemedicineâ€the use of information and telecommunications technologies to provide and support health care when distance separates the participantsâ€is receiving increasing attention not only in remote areas where health care access is troublesome but also in urban and suburban locations. Yet the benefits and costs of this blend of medicine and digital technologies must be better demonstrated before today's cautious decision-makers invest significant funds in its development. Telemedicine presents a framework for evaluating patient care applications of telemedicine. The book identifies managerial, technical, policy, legal, and human factors that must be taken into account in evaluating a telemedicine program. The committee reviews previous efforts to establish evaluation frameworks and reports on results from several completed studies of image transmission, consulting from remote locations, and other telemedicine programs. The committee also examines basic elements of an evaluation and considers relevant issues of quality, accessibility, and cost of health care. Telemedicine will be of immediate interest to anyone with interest in the clinical application of telemedicine. |
communication tools used in healthcare: Patient Safety and Quality Ronda Hughes, 2008 Nurses play a vital role in improving the safety and quality of patient car -- not only in the hospital or ambulatory treatment facility, but also of community-based care and the care performed by family members. Nurses need know what proven techniques and interventions they can use to enhance patient outcomes. To address this need, the Agency for Healthcare Research and Quality (AHRQ), with additional funding from the Robert Wood Johnson Foundation, has prepared this comprehensive, 1,400-page, handbook for nurses on patient safety and quality -- Patient Safety and Quality: An Evidence-Based Handbook for Nurses. (AHRQ Publication No. 08-0043). - online AHRQ blurb, http://www.ahrq.gov/qual/nurseshdbk/ |
communication tools used in healthcare: The Intelligent Patient's Guide to the Doctor-Patient Relationship Barbara M. Korsch, Caroline Harding, 1998-11-05 Do you feel that your doctor doesn't pay attention to what you say? Does your doctor cut you off when you try to explain how you feel? Do you think your doctor could remember your name without referring to your chart? Does your doctor seem to be in such a hurry that you don't even get a chance to ask your most important questions? Do you spend more time waiting than actually talking to your doctor? Do you understand what your doctor says? At one time or another, we have all had these complaints. This book will teach you how to ask the right questions, understand the answers, and show you how to take more control of your visits to the doctor and your own health. This is the first book in which communication pioneer Barbara M. Korsch, M.D., reveals what she has learned about the doctor-patient relationship dilemma during almost half a century of investigation. In clear, simple language, Dr. Korsch answers most of our common questions: How do I know when I'm sick enough to go to the doctor? How do I know if it's serious enough to go to the emergency room? What do I do if I can't follow the advice my doctor gives me? She walks us through a typical visit to the doctor, showing us how to prepare ourselves so we don't forget the question that has been worrying us for weeks as soon as we walk through the doctor's door. She gives important tips on how to survive the dreaded hospital experience. And she offers insight into the doctor's side of the relationship, showing how doctors are trained to be task-oriented and how their natural human sympathy is discouraged throughout their careers. Finally, she offers patients useful strategies for humanizing the relationship. Korsch's helpful, commonsense recommendations are extensively illustrated with real-life doctor-patient conversations which she recorded on audio and video tape over the course of the last thirty years. She was one of the first medical professionals to emphasize the importance of teaching doctors how to talk to patients as part of their medical training. She serves as consultant and lecturer to medical schools, hospitals, and medical practices throughout the world to help the next generation of doctors communicate with their patients. Above all, after years of research, she has found abundant evidence that the relationship patients form with their doctors directly determines the quality of the care they receive. This is a vital book for anyone who is concerned about their health and who wants to take control of their medical care. So much depends upon asking the right questions and on finding a doctor who will listen to you. This book gives you the tools and the confidence to do just that. |
communication tools used in healthcare: Blockchain, Internet of Things, and Artificial Intelligence Naveen Chilamkurti, T. Poongodi, Balamurugan Balusamy, 2021-04-02 Blockchain, Internet of Things, and Artificial Intelligence provides an integrated overview and technical description of the fundamental concepts of blockchain, IoT, and AI technologies. State-of-the-art techniques are explored in depth to discuss the challenges in each domain. The convergence of these revolutionized technologies has leveraged several areas that receive attention from academicians and industry professionals, which in turn promotes the book's accessibility more extensively. Discussions about an integrated perspective on the influence of blockchain, IoT, and AI for smart cities, healthcare, and other business sectors illuminate the benefits and opportunities in the ecosystems worldwide. The contributors have focused on real-world examples and applications and highlighted the significance of the strengths of blockchain to transform the readers’ thinking toward finding potential solutions. The faster maturity and stability of blockchain is the key differentiator in artificial intelligence and the Internet of Things. This book discusses their potent combination in realizing intelligent systems, services, and environments. The contributors present their technical evaluations and comparisons with existing technologies. Theoretical explanations and experimental case studies related to real-time scenarios are also discussed. FEATURES Discusses the potential of blockchain to significantly increase data while boosting accuracy and integrity in IoT-generated data and AI-processed information Elucidates definitions, concepts, theories, and assumptions involved in smart contracts and distributed ledgers related to IoT systems and AI approaches Offers real-world uses of blockchain technologies in different IoT systems and further studies its influence in supply chains and logistics, the automotive industry, smart homes, the pharmaceutical industry, agriculture, and other areas Presents readers with ways of employing blockchain in IoT and AI, helping them to understand what they can and cannot do with blockchain Provides readers with an awareness of how industry can avoid some of the pitfalls of traditional data-sharing strategies This book is suitable for graduates, academics, researchers, IT professionals, and industry experts. |
communication tools used in healthcare: Cash-Pay Healthcare Stewart Gandolf Mba, Mark J Tager, 2018-11-13 This is a book for every healthcare practitioner-from every discipline-who is seeking to create a more meaningful, direct, and satisfying type of interaction with patients. At its foundation lies cash-pay healthcare and a return to the basic principles of commerce. You deliver services and products, and an experience that patients feel good about paying for with their hard-earned cash. This may involve a new payment structure, such as membership, concierge, hybrid, or direct pay; or it may be augmenting your business by adding new profit streams. It's simple, but not easy.In this breakthrough book, Dr. Mark Tager and Stewart Gandolf provide a practitioner's step-by-step guide to starting, growing and profiting from cash-pay healthcare. You'll find checklists, bulleted lists, helpful examples, and a guide to the best resources to help you along the way. No matter where you are along the continuum of generating additional revenue, you'll come away more confident and committed to growing your practice and serving your patients. |
communication tools used in healthcare: Communication Rx: Transforming Healthcare Through Relationship-Centered Communication Calvin L. Chou, Laura Cooley, 2017-10-06 A proven prescription for effective communication that will empower health professionals to deliver the highest quality care―from the Academy of Communication in Healthcare Research shows that nothing impacts patient experiences more than the quality of communication. While beneficial, the latest in cutting-edge technology and techniques aren’t enough to ensure the best possible care for patients. The key to better healthcare outcomes is communication. Over the past four decades, the Academy of Communication in Healthcare has worked tirelessly with health systems, teaching communication skills that put relationships—between patients and providers, as well as among providers—at the center of care. Now, for the first time, ACH’s proven and effective methodology is detailed in this invaluable step-by-step guide. You’ll learn communication skills that will enable you to: * Provide more accurate diagnoses and effective treatments—and improve patient outcomes * Boost patient adherence and lower hospital readmission rates * Make fewer errors and reduce malpractice risks * Increase patient satisfaction and build teamwork among providers * Further develop your communication skill set—and help others do the same In this practical—and potentially life-saving—volume, you’ll discover special sections on teamwork, coaching, shared decision-making, feedback, conflict engagement, diversity, and communicating through hierarchy. The book also provides institutional initiatives to help you implement change in your organization and outlines a field-tested blueprint for healthier communication across the entire industry. To create effective communication and meaningful connections in healthcare, trust ACH. Communication is literally its middle name. |
communication tools used in healthcare: Patient Safety Institute of Medicine, Board on Health Care Services, Committee on Data Standards for Patient Safety, 2003-12-20 Americans should be able to count on receiving health care that is safe. To achieve this, a new health care delivery system is needed †a system that both prevents errors from occurring, and learns from them when they do occur. The development of such a system requires a commitment by all stakeholders to a culture of safety and to the development of improved information systems for the delivery of health care. This national health information infrastructure is needed to provide immediate access to complete patient information and decision-support tools for clinicians and their patients. In addition, this infrastructure must capture patient safety information as a by-product of care and use this information to design even safer delivery systems. Health data standards are both a critical and time-sensitive building block of the national health information infrastructure. Building on the Institute of Medicine reports To Err Is Human and Crossing the Quality Chasm, Patient Safety puts forward a road map for the development and adoption of key health care data standards to support both information exchange and the reporting and analysis of patient safety data. |
communication tools used in healthcare: Registries for Evaluating Patient Outcomes Agency for Healthcare Research and Quality/AHRQ, 2014-04-01 This User’s Guide is intended to support the design, implementation, analysis, interpretation, and quality evaluation of registries created to increase understanding of patient outcomes. For the purposes of this guide, a patient registry is an organized system that uses observational study methods to collect uniform data (clinical and other) to evaluate specified outcomes for a population defined by a particular disease, condition, or exposure, and that serves one or more predetermined scientific, clinical, or policy purposes. A registry database is a file (or files) derived from the registry. Although registries can serve many purposes, this guide focuses on registries created for one or more of the following purposes: to describe the natural history of disease, to determine clinical effectiveness or cost-effectiveness of health care products and services, to measure or monitor safety and harm, and/or to measure quality of care. Registries are classified according to how their populations are defined. For example, product registries include patients who have been exposed to biopharmaceutical products or medical devices. Health services registries consist of patients who have had a common procedure, clinical encounter, or hospitalization. Disease or condition registries are defined by patients having the same diagnosis, such as cystic fibrosis or heart failure. The User’s Guide was created by researchers affiliated with AHRQ’s Effective Health Care Program, particularly those who participated in AHRQ’s DEcIDE (Developing Evidence to Inform Decisions About Effectiveness) program. Chapters were subject to multiple internal and external independent reviews. |
communication tools used in healthcare: Delivering High-Quality Cancer Care Committee on Improving the Quality of Cancer Care: Addressing the Challenges of an Aging Population, Board on Health Care Services, Institute of Medicine, 2014-01-10 In the United States, approximately 14 million people have had cancer and more than 1.6 million new cases are diagnosed each year. However, more than a decade after the Institute of Medicine (IOM) first studied the quality of cancer care, the barriers to achieving excellent care for all cancer patients remain daunting. Care often is not patient-centered, many patients do not receive palliative care to manage their symptoms and side effects from treatment, and decisions about care often are not based on the latest scientific evidence. The cost of cancer care also is rising faster than many sectors of medicine--having increased to $125 billion in 2010 from $72 billion in 2004--and is projected to reach $173 billion by 2020. Rising costs are making cancer care less affordable for patients and their families and are creating disparities in patients' access to high-quality cancer care. There also are growing shortages of health professionals skilled in providing cancer care, and the number of adults age 65 and older--the group most susceptible to cancer--is expected to double by 2030, contributing to a 45 percent increase in the number of people developing cancer. The current care delivery system is poorly prepared to address the care needs of this population, which are complex due to altered physiology, functional and cognitive impairment, multiple coexisting diseases, increased side effects from treatment, and greater need for social support. Delivering High-Quality Cancer Care: Charting a New Course for a System in Crisis presents a conceptual framework for improving the quality of cancer care. This study proposes improvements to six interconnected components of care: (1) engaged patients; (2) an adequately staffed, trained, and coordinated workforce; (3) evidence-based care; (4) learning health care information technology (IT); (5) translation of evidence into clinical practice, quality measurement and performance improvement; and (6) accessible and affordable care. This report recommends changes across the board in these areas to improve the quality of care. Delivering High-Quality Cancer Care: Charting a New Course for a System in Crisis provides information for cancer care teams, patients and their families, researchers, quality metrics developers, and payers, as well as HHS, other federal agencies, and industry to reevaluate their current roles and responsibilities in cancer care and work together to develop a higher quality care delivery system. By working toward this shared goal, the cancer care community can improve the quality of life and outcomes for people facing a cancer diagnosis. |
communication tools used in healthcare: Artificial Intelligence in Healthcare Adam Bohr, Kaveh Memarzadeh, 2020-06-21 Artificial Intelligence (AI) in Healthcare is more than a comprehensive introduction to artificial intelligence as a tool in the generation and analysis of healthcare data. The book is split into two sections where the first section describes the current healthcare challenges and the rise of AI in this arena. The ten following chapters are written by specialists in each area, covering the whole healthcare ecosystem. First, the AI applications in drug design and drug development are presented followed by its applications in the field of cancer diagnostics, treatment and medical imaging. Subsequently, the application of AI in medical devices and surgery are covered as well as remote patient monitoring. Finally, the book dives into the topics of security, privacy, information sharing, health insurances and legal aspects of AI in healthcare. - Highlights different data techniques in healthcare data analysis, including machine learning and data mining - Illustrates different applications and challenges across the design, implementation and management of intelligent systems and healthcare data networks - Includes applications and case studies across all areas of AI in healthcare data |
communication tools used in healthcare: Evidence-Based Practice for Public Health Emergency Preparedness and Response National Academies of Sciences, Engineering, and Medicine, Health and Medicine Division, Board on Population Health and Public Health Practice, Board on Health Sciences Policy, Committee on Evidence-Based Practices for Public Health Emergency Preparedness and Response, 2020-11-28 When communities face complex public health emergencies, state local, tribal, and territorial public health agencies must make difficult decisions regarding how to effectively respond. The public health emergency preparedness and response (PHEPR) system, with its multifaceted mission to prevent, protect against, quickly respond to, and recover from public health emergencies, is inherently complex and encompasses policies, organizations, and programs. Since the events of September 11, 2001, the United States has invested billions of dollars and immeasurable amounts of human capital to develop and enhance public health emergency preparedness and infrastructure to respond to a wide range of public health threats, including infectious diseases, natural disasters, and chemical, biological, radiological, and nuclear events. Despite the investments in research and the growing body of empirical literature on a range of preparedness and response capabilities and functions, there has been no national-level, comprehensive review and grading of evidence for public health emergency preparedness and response practices comparable to those utilized in medicine and other public health fields. Evidence-Based Practice for Public Health Emergency Preparedness and Response reviews the state of the evidence on PHEPR practices and the improvements necessary to move the field forward and to strengthen the PHEPR system. This publication evaluates PHEPR evidence to understand the balance of benefits and harms of PHEPR practices, with a focus on four main areas of PHEPR: engagement with and training of community-based partners to improve the outcomes of at-risk populations after public health emergencies; activation of a public health emergency operations center; communication of public health alerts and guidance to technical audiences during a public health emergency; and implementation of quarantine to reduce the spread of contagious illness. |
communication tools used in healthcare: Wireless Mobile Communication and Healthcare Gregory M.P. O'Hare, Michael J. O'Grady, John O’Donoghue, Patrick Henn, 2020-05-27 This book constitutes the refereed post-conference proceedings of the 8th International Conference on Mobile Communication and Healthcare, MobiHealth 2019, held in Dublin, Ireland, in November 2019. The 26 revised full papers were reviewed and selected from 45 submissions and are organized in topical sections on mobility and real-time assessment, remote patient monitoring, patient monitoring and assessment of ICT solutions, patient monitoring and robotics, wearable technologies and smart measurement, data management within mHealth environments. |
communication tools used in healthcare: Kozier & Erb's Fundamentals of Nursing Australian Edition Audry Berman, Shirlee J. Snyder, Barbara Kozier, Glenora Lea Erb, Tracy Levett-Jones, Trudy Dwyer, Majella Hales, Nichole Harvey, Lorna Moxham, Tanya Park, Barbara Parker, Kerry Reid-Searl, David Stanley, 2014-12-01 Kozier and Erb’s Fundamentals of Nursing prepares students for practice in a range of diverse clinical settings and help them understand what it means to be a competent professional nurse in the twenty-first century. This third Australian edition has once again undergone a rigorous review and writing process. Contemporary changes in the regulation of nursing are reflected in the chapters and the third edition continues to focus on the three core philosophies: Person-centred care, critical thinking and clinical reasoning and cultural safety. Students will develop the knowledge, critical thinking and clinical reasoning skills to deliver care for their patients in ways that signify respect, acceptance, empathy, connectedness, cultural sensitivity and genuine concern. |
communication tools used in healthcare: Innovative Smart Materials Used in Wireless Communication Technology Krishan, Ram, Kaur, Manpreet, Mehta, Shilpa, 2023-03-03 In recent years, wireless communication has become an integral part of daily life, allowing people across the world to communicate with each other easily, regardless of their geographical location. As these technologies develop, innovations are made in the ways in which they are constructed. Emerging trends in smart material usage in wireless technology requires further investigation for the optimization of next-generation communication technology. Innovative Smart Materials Used in Wireless Communication Technology focuses on the advancements of smart material usage in wireless communication technologies. It analyzes the design, usage, and construction of these smart materials for wireless applications. Covering topics such as millimeter wave antennas, semiconductor materials, and wearable applications, this premier reference source is an essential resource for material engineers and scientists, communications scientists, manufacturers, students and educators of higher education, librarians, researchers, and academicians. |
communication tools used in healthcare: Effective Communication for Nursing Practice Naomi Anna Watson, 2024-04-13 Effective communication is at the heart of the nursing role. From providing person-centred care to collaborating with the multi-disciplinary team, this book will develop your communication and interpersonal skills and support you in finding your own voice. It equips you with key theory and principles and shows how to apply them to practice, from communicating with compassion to overcoming barriers to communication. This is your go to guide for effective communication in your everyday practice. Key features: · Each chapter is mapped to the 2018 NMC Standards · Takes a lifespan approach, covering communication with different groups across all fields of practice · Content and examples explore communication in relation to diversity, equity and inclusion, encouraging culturally competent and emotionally intelligent practice · Filled with activities and case studies to support critical thinking, reflection and application of theory to everyday nursing practice |
communication tools used in healthcare: Comprehensive Healthcare Simulation: Pharmacy Education, Practice and Research Yaser Mohammed Al-Worafi, 2023-08-28 This book provides comprehensive information about simulation in pharmacy education, practice and research. It serves as a source for guiding pharmacy academics, clinicians, researchers, supervisors, trainers, and students who wish to learn more about and introduce simulation in pharmacy education, practice and research. Furthermore, this book describes the current practice, the facilitators and barriers for implementing evidence-based simulation, and provides examples from real simulation practice in education, practice and research. Structured into three sections, the first delves into the different types of simulation and their applications within pharmacy curricula. From patient simulation to computer-based programs, this section highlights the diverse opportunities for experiential learning in pharmacy education. The next discusses the role of simulation in community and hospital pharmacy settings. This section emphasizes the importance of communication skills, patient care, and medication safety, demonstrating how simulation can contribute to improved practice and patient outcomes. The last section explores the use of simulation in drug development and research design. This section also examines the ethical considerations, data analysis, and reporting involved in simulation-based research. Comprehensive and practical, Comprehensive Healthcare Simulation: Pharmacy Education, Practice and Research is an essential resource for anyone interested in the expanding field of pharmacy simulation. |
communication tools used in healthcare: Multi-Sector Analysis of the Digital Healthcare Industry Chatterjee, Lagnajita, Gani, Nidhi, 2024-03-27 In the wake of the digital healthcare revolution, a critical challenge has emerged: the lack of a comprehensive understanding stemming from fragmented research. Despite the industry's meteoric rise, existing literature often compartmentalizes insights, neglecting the intricate multi-sector collaborations that fuel its progress. This gap hinders scholars and industry professionals, leaving them with a myopic view of the digital healthcare landscape. The urgent need for a holistic exploration has never been more apparent. Multi-Sector Analysis of the Digital Healthcare Industry is a groundbreaking book that will uncover the complexities of digital healthcare with a panoramic lens. This carefully curated collection of cross-functional chapters is a beacon guiding academics and industry specialists through the difficulties of the industry's past, present, and future. With experts from fields spanning medicine, technology, business, and regulatory sectors, this book addresses the limitations of current research but serves as a compass for those seeking a more profound comprehension of digital healthcare's collaborative dynamics. |
communication tools used in healthcare: The Wiley Handbook of Healthcare Treatment Engagement Andrew Hadler, Stephen Sutton, Lars Osterberg, 2020-01-30 Winner of the 2021 PROSE Award for CLINICAL PSYCHOLOGY and PSYCHIATRY Against a global backdrop of problematic adherence to medical treatment, this volume addresses and provides practical solutions to the simple question: Why don't patients take treatments that could save their lives? The Wiley handbook of Healthcare Treatment Engagement offers a guide to the theory, research and clinical practice of promoting patient engagement in healthcare treatment at individual, organizational and systems levels. The concept of treatment engagement, as explained within the text, promotes a broader view than the related concept of treatment adherence. Treatment engagement encompasses more readily the lifestyle factors which may impact healthcare outcomes as much as medication-taking, as well as practical, economic and cultural factors which may determine access to treatment. Over a span of 32 chapters, an international panel of expert authors address this far-reaching and fascinating field, describing a broad range of evidence-based approaches which stand to improve clinical services and treatment outcomes, as well as the experience of users of healthcare service and practitioners alike. This comprehensive volume adopts an interdisciplinary approach to offer an understanding of the factors governing our healthcare systems and the motivations and behaviors of patients, clinicians and organizations. Presented in a user-friendly format for quick reference, the text first supports the reader’s understanding by exploring background topics such as the considerable impact of sub-optimal treatment adherence on healthcare outcomes, before describing practical clinical approaches to promote engagement in treatment, including chapters referring to specific patient populations. The text recognizes the support which may be required throughout the depth of each healthcare organization to promote patient engagement, and in the final section of the book, describes approaches to inform the development of healthcare services with which patients will be more likely to seek to engage. This important book: Provides a comprehensive summary of practical approaches developed across a wide range of clinical settings, integrating research findings and clinical literature from a variety of disciplines Introduces and compliments existing approaches to improve communication in healthcare settings and promote patient choice in planning treatment Presents a range of proven clinical solutions that will appeal to those seeking to improve outcomes on a budget Written for health professionals from all disciplines of clinical practice, as well as service planners and policy makers, The Wiley Handbook of Healthcare Treatment Engagement is a comprehensive guide for individual practitioners and organizations alike. 2021 PROSE Biological and Life Sciences Category for Clinical Psychology & Psychiatry |
communication tools used in healthcare: Basic Concepts of Health Care Human Resource Management Nancy J. Niles, 2019-02-05 Basic Concepts of Health Care Human Resource Management, Second Edition is a comprehensive overview of the role of Human Resource Management (HRM) in all aspects of healthcare management. Beginning with a survey of HRM, from its beginnings to present-day trends, the text moves on to cover state and federal healthcare laws, codes of ethics, staffing organizations, training and development, employee relations, and long-term planning. The Second Edition continues to provide the essential tools and strategies for HRM personnel to become empowered custodians of change in any healthcare organization. Taking into account the increasing diversity of patients and employees, the effects of technology and globalization on healthcare delivery, the credentialing of health care providers, and the measurement of labor productivity and much more, this text is an essential resource for HRM students and practitioners alike. |
communication tools used in healthcare: Interpersonal Relations In Nursing Hildegard E. Peplau, RN, 1991-06-20 Originally published in 1952 by a towering figure in nursing history, this book stresses the then novel theory of interpersonal relations as it was relevant to the work of nurses. Her framework suggested that interaction phenomena that occur during patient-nurse relationships have qualitative impact on patient outcomes. While the past four decades have seen a substantial expansion in the use and understanding of interpersonal theory, such as cognitive development and general systems theory, this classic book remains a useful foundation for all nurses as so much subsequent work used this work as its starting point. Springer Publishing Company is delighted to make this book available again. |
communication tools used in healthcare: Potter & Perry's Fundamentals of Nursing - Australian Version - E-Book Catherine Taylor, Jackie Crisp, 2008-11-01 Please note that this eBook does not include the DVD accompaniment. If you would like to have access to the DVD content, please purchase the print copy of this title. Now in its 3rd edition, Potter & Perry's Fundamentals of Nursing continues to be the definitive text for nursing students in our region. The new edition builds on the strengths of the highly successful previous editions with greater authorship, increased local research, evidence and concepts particular to the health care systems of Australia and New Zealand. Fully revised and updated by leading Australian and New Zealand nurse educators. It presents essential nursing skills in a clear format consistent with Australian and New Zealand practice, placing greater emphasis on critical thinking skill explanations, revised procedural recommendations, infection control considerations and updated medications information. Health Care Delivery System (Chapter 2) – now includes New Zealand content and walks the student through the evolution of health care delivery systems in our region. Engaging in Clinical Inquiry and Practice Development (Chapter 5) written by Jackie Crisp and Professor Brendan McCormack provides a contemporary perspective on the processes underpinning nursing knowledge development, utilisation and their role in the ongoing advancement of nursing practice. Managing Client Care (Chapter 20) is an exciting newly revised chapter that engages the student in exploring nursing issues in managing client care within the context of contemporary health care systems. New Chapter on Caring for the Cancer Survivor New Zealand Supplement Legal Implications of Nursing Practice Now includes evolve e-books Now students can search across Potter & Perry’s Fundamentals of Nursing 3E electronically via a fully searchable online version. Students can take notes, highlight material and more. The e-book is included with this edition at no extra cost. New Resources for Instructors on Evolve New Exam View is fully customisable test manager, generator and assessment tool. New Power Point Presentations to assist with the delivery and presentation of lectures. New Resources for Students and Instructors on Evolve: Nursing Skills Online for Fundamentals of Nursing provides students with 17 interactive modules which expand on textbook concepts, through the use of media rich animations. It encourages decision-making and critical-thinking skills through case-based and problem-oriented lessons. Nursing Skills Online for Fundamentals of Nursing may be purchased separately as a User guide & Access code (ISBN: 9780729539388) Online Study guide for students is an ideal supplement with Skills Performance Check lists designed to challenge students’ abilities. Clinical knowledge can be further tested through additional short answer and review questions. |
communication tools used in healthcare: ADKAR Jeff Hiatt, 2006 In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to build awareness, create desire, develop knowledge, foster ability and reinforce changes in your organization. The ADKAR Model is changing how we think about managing the people side of change, and provides a powerful foundation to help you succeed at change. |
A Tool Kit for Improving Communication in Your Healthcare
This article presents an array of evidence-based tools to strengthen leadership skills and drive better, sustainable results for healthcare organizations. E fective communication needs to be a …
Communicating to Improve Quality - Agency for Healthcare …
What are the Communicating to Improve Quality tools? This section provides an overview of the tools included in this strategy. This handout gives information on routine events and highlights …
Safe Communication - NHS England
It introduces and explains some of the most useful transfer of care tools, including standardised communication tools such as SBAR (Situation, Background, Assessment, Recommendation), …
RESOURCES RELATED TO EFFECTIVE COMMUNICATION
This guide is intended to help healthcare organizations implement effective language access services to meet the needs of their limited-English-proficient patients, and increase their …
WHO Strategic Communications Framework for effective …
Communication is a necessary component of any effort to achieve positive health outcomes. WHO must provide accurate health information in a way that encourages audiences to take …
AIDET communication tool - ResearchGate
One of the most effective, evidence-based, comprehensive communication tools used in healthcare setting is based on the acronyms Acknowledge, Introduce, Duration, Explanation, …
Useful Communication Supports for Medical Encounters
To help support patient:provider communication during these often difficult interactions, the Central Coast Children’s Foundation has developed a free downloadable communication …
EBOOK: Why Every Healthcare System Needs a Clinical …
We look at findings from the NIH that document the benefits mobile devices and apps can bring to healthcare professionals and healthcare delivery. We also shine a light on how outdated …
Improving Patient Safety Through Provider Communication …
Drawing on current research, the purpose of this study was to develop, implement, and evaluate a comprehensive team communication strategy, resulting in a toolkit that can be generalized to …
Four Evidence-Based Communication Strategies to Enhance …
By incorporating one or more of these evidence-based communication strategies, you can help bolster your rela-tionship with your patients and improve their satisfaction with care.
Use of Structured Communication Tools to Improve Surgical …
All these communication tools, when understood and used regularly by the surgical team, allow team members to collaborate, mutually support each other, and share a ‘mental model’ of care …
STRATEGIES TO IMPROVE COMMUNICATION IN …
abundant research on the topic of communication in healthcare, there is still a need for further adoption and implementation of various communication strategies, as well as a need for further...
THE STATE OF Healthcare Communications - HIPAA Journal
As healthcare’s most widely adopted communication platform, TigerConnect uniquely modernizes care collaboration and communication among doctors, nurses, patients, and allied health …
mprovIng patIent S Culture through teamwork …
eam Strategies and Tools to Enhance Performance and Patient Safety. This evidence-based patient safety toolkit addresses leading causes of medical errors, and helps organizations …
Tools and techniques to improve teamwork and avoid patient …
Simple tools and techniques, such as those used in the TeamSTEPPS training method, can help improve communication and teamwork, which can in turn decrease the risk of harm to …
Communicating for safety at transitions of care
This information sheet outlines guiding principles and examples of tools and strategies to improve patient-clinician communication at transitions of care.
TeamSTEPPS Pocket Guide - Agency for Healthcare Research …
TeamSTEPPS is an evidence-based framework to optimize team performance across the healthcare delivery system. It requires clearly defined and appropriate team structure and the …
Healthcare Communication Resource
The Healthcare Communication Resource was developed to help nurses, doctors, and other healthcare staff to communicate with patients who have communication difficulties.
Pocket Guide: TeamSTEPPS: Strategies & Tools to Enhance …
TeamSTEPPS has five key principles. It is based on team structure and four teachable-learnable skills: Communication, Leadership, Situation Monitoring, and Mutual Support. The arrows …
Designing tangible tools to support collaboration in the co …
Effective communication tools are therefore needed to bridge the evidence-based culture of the medical world with the working cultures, perspectives and language of the other fields. Co …
A Tool Kit for Improving Communication in Your Healthcare …
This article presents an array of evidence-based tools to strengthen leadership skills and drive better, sustainable results for healthcare organizations. E fective communication needs to be a …
Communicating to Improve Quality - Agency for …
What are the Communicating to Improve Quality tools? This section provides an overview of the tools included in this strategy. This handout gives information on routine events and highlights …
Safe Communication - NHS England
It introduces and explains some of the most useful transfer of care tools, including standardised communication tools such as SBAR (Situation, Background, Assessment, Recommendation), …
RESOURCES RELATED TO EFFECTIVE COMMUNICATION
This guide is intended to help healthcare organizations implement effective language access services to meet the needs of their limited-English-proficient patients, and increase their …
WHO Strategic Communications Framework for effective …
Communication is a necessary component of any effort to achieve positive health outcomes. WHO must provide accurate health information in a way that encourages audiences to take …
AIDET communication tool - ResearchGate
One of the most effective, evidence-based, comprehensive communication tools used in healthcare setting is based on the acronyms Acknowledge, Introduce, Duration, Explanation, …
Useful Communication Supports for Medical Encounters
To help support patient:provider communication during these often difficult interactions, the Central Coast Children’s Foundation has developed a free downloadable communication …
EBOOK: Why Every Healthcare System Needs a Clinical …
We look at findings from the NIH that document the benefits mobile devices and apps can bring to healthcare professionals and healthcare delivery. We also shine a light on how outdated …
Improving Patient Safety Through Provider Communication …
Drawing on current research, the purpose of this study was to develop, implement, and evaluate a comprehensive team communication strategy, resulting in a toolkit that can be generalized to …
Four Evidence-Based Communication Strategies to Enhance …
By incorporating one or more of these evidence-based communication strategies, you can help bolster your rela-tionship with your patients and improve their satisfaction with care.
Use of Structured Communication Tools to Improve …
All these communication tools, when understood and used regularly by the surgical team, allow team members to collaborate, mutually support each other, and share a ‘mental model’ of care …
STRATEGIES TO IMPROVE COMMUNICATION IN …
abundant research on the topic of communication in healthcare, there is still a need for further adoption and implementation of various communication strategies, as well as a need for further...
THE STATE OF Healthcare Communications - HIPAA Journal
As healthcare’s most widely adopted communication platform, TigerConnect uniquely modernizes care collaboration and communication among doctors, nurses, patients, and allied health …
mprovIng patIent S Culture through teamwork …
eam Strategies and Tools to Enhance Performance and Patient Safety. This evidence-based patient safety toolkit addresses leading causes of medical errors, and helps organizations …
Tools and techniques to improve teamwork and avoid …
Simple tools and techniques, such as those used in the TeamSTEPPS training method, can help improve communication and teamwork, which can in turn decrease the risk of harm to …
Communicating for safety at transitions of care
This information sheet outlines guiding principles and examples of tools and strategies to improve patient-clinician communication at transitions of care.
TeamSTEPPS Pocket Guide - Agency for Healthcare …
TeamSTEPPS is an evidence-based framework to optimize team performance across the healthcare delivery system. It requires clearly defined and appropriate team structure and the …
Healthcare Communication Resource
The Healthcare Communication Resource was developed to help nurses, doctors, and other healthcare staff to communicate with patients who have communication difficulties.
Pocket Guide: TeamSTEPPS: Strategies & Tools to Enhance …
TeamSTEPPS has five key principles. It is based on team structure and four teachable-learnable skills: Communication, Leadership, Situation Monitoring, and Mutual Support. The arrows …
Designing tangible tools to support collaboration in the co …
Effective communication tools are therefore needed to bridge the evidence-based culture of the medical world with the working cultures, perspectives and language of the other fields. Co …