| communication skills palliative care: Textbook of Palliative Care Communication Elaine Wittenberg PhD, Betty R. Ferrell RN, PhD, MA, FAAN, FPCN, CHPN, Joy Goldsmith PhD, Thomas Smith MD, Sandra Ragan MD, Myra Glajchen, The Rev. George Handzo, 2015-10-23 The Textbook of Palliative Care Communication is the authoritative text on communication in palliative care, providing a compilation of international and interdisciplinary perspectives. This volume was uniquely developed by an interdisciplinary editorial team to address an array of providers including physicians, nurses, social workers, and chaplains, and it unites clinicians with academic researchers interested in the study of communication. By featuring practical conversation and curriculum tools stemming from research, this text integrates scholarship and inquiry into translatable content that others can use to improve their practice, teach skills to others, and engage in patient-centered communication. The volume begins by defining communication, explicating debatable issues in research, and highlighting specific approaches to studying communication in a palliative care context. Chapters focus on health literacy and cultural communication, patient and family communication, barriers and approaches to discussing palliative care with specific patient populations, pain, life support, advance care planning, and quality of life topics such as sexuality, spirituality, hope, and grief. Team communication in various care settings is outlined, and current research and education for healthcare professionals are summarized. Unique to this volume are chapters on conducting communication research, both qualitatively and quantitatively, to promote further research in palliative care. |
| communication skills palliative care: Communication in Palliative Care Janet Dunphy, 2020-03-26 Janet's skill in this book lies in her ability to combine theory with narrative and natural science with humanity to create a text that resonates deeply.bringing to light the message that intellectual knowledge is nothing if not accompanied by sensitive delivery and humanity. Mary Kiely in the Foreword This practical thought-provoking guide provides the unemotional clear and accurate advice necessary for communicating with patients in a palliative care setting. Completely up to date this book includes new initiatives born of the End of Life Care Strategy (2008) and details the ethics of key issues in palliative care. Crucially it considers the fine art of communication - the pivotal aspect of being a palliative care expert that is so difficult to quantify and teach. It uses genuine anecdotes and case studies to bring theory to life and assist in everyday application. Communication in Palliative Care is a wide-ranging invaluable resource for palliative care professionals across all clinical settings. |
| communication skills palliative care: Communication Skills in Palliative Care Santosh Kumar Chaturvedi, Prabha S. Chandra, Srinagesh Simha, 2008 |
| communication skills palliative care: Communication in Palliative Nursing Elaine Wittenberg-Lyles, Joy Goldsmith, Betty Ferrell, Sandra L. Ragan, 2013-01-01 Communication in Palliative Nursing unites complementary work in communication studies and nursing research to present a theoretically grounded curriculum for teaching palliative care communication to nurses. The chapters outline the COMFORT curriculum, comprised of these elements: Communication, Orientation and opportunity, Mindful presence, Family, Openings, Relating, and Team communication. Central to this curriculum is the need for nurses to practice self-care. Based on a narrative approach to communication, which addresses communication skills development holistically, this volume teaches nurses to consider a holistic model of communication that aligns with the holistic nature of palliative care. This work moves beyond the traditional and singular view of the nurse as patient and family teacher, to embrace more complex communication challenges present in palliative care -- namely, providing care and comfort through communication at a time when patients, families, and nurses themselves are suffering. In addition to collaborating with physicians, the nurse's role involves speaking with patients and families after they have received bad news and often extends to discussions of spiritual and religious concerns. This book covers communication theory, clinical tools, and teaching resources to help nurses enhance their own communication and create comfort for themselves, as well as for patients and their families. |
| communication skills palliative care: Oxford Textbook of Communication in Oncology and Palliative Care David W. Kissane, Barry D. Bultz, Phyllis N. Butow, Carma L. Bylund PhD, Simon Noble, Susie Wilkinson, 2017-02-24 Now in paperback, the Oxford Textbook of Communication in Oncology and Palliative Care integrates clinical wisdom with empirical findings. Written by an international team of authors, it draws upon the history of communication science, providing the reader with a comprehensive curriculum for applied communication skills training. An essential resource, the Oxford Textbook of Communication in Oncology and Palliative Care is filled with tips and strategies for effective communication in difficult and challenging scenarios. In focusing on cancer and the end-of-life, it deals with the existential and spiritual challenges found across all of medicine, providing deep insights into what is at stake and how clinicians might optimally respond. This authoritative and wide-ranging book provides clinicians with state-of-the-art and evidence-based guidelines to achieve effective, patient-centred communication in the clinical settings of oncology and palliative care. This edition includes sections on the curriculum for nurses, the core curriculum, and an introductory section on communication science. The chapters embrace specialty issues across the clinical disciplines, from enrolling in clinical trials, working in teams, and discussing genetic risk, to talking about sexuality, infertility, and intercultural issues. An educational perspective is also provided, with chapters covering communication skills training, how to evaluate courses, and international models of training. |
| communication skills palliative care: Communication in Palliative Nursing Elaine Wittenberg, Joy V. Goldsmith, Sandra L. Ragan, Terri Ann Parnell, 2020 Introduction to Communication Approach -- C- Connect -- O-Options -- M-Making Meaning -- F-Family -- O-Openings -- R-Relating -- T-Team. |
| communication skills palliative care: Community Palliative Care and COVID-19 Tania Blackmore, Georgina Parker, 2020-11-18 This handbook is an essential guide to caring for the community palliative care patient in relation to COVID-19, when the patient’s preferred place of care is at home or the hospice. It will guide you through appropriate care procedures and protocols in managing end-of-life patients who show symptoms of COVID-19. Key features include: Difficult conversations and communication skills Symptom management Advance care planning Caring for stable patients with palliative needs and those who are at end-of-life Supporting the family and friends of the patient Your own well-being as a healthcare professional Supported by applicable case studies from a range of community care settings, this guide will be relevant to anyone affected by the challenges of COVID-19 when managing end-of-life patients or caring for older people, including paramedics, nurses and palliative care providers. |
| communication skills palliative care: Palliative Day Care Ronald Fisher, 1996-03-29 There has been a steady growth in the provision of day care services for people with life-threatening illnesses who live at home. This book includes details of the range of therapies and services that a multi-disciplinary team can provide to address the physical, emotional, psycho-social and spiritual needs of these patients and their families, thus enabling them to remain in their own homes. |
| communication skills palliative care: Handbook of Communication in Oncology and Palliative Care David Kissane, Barry Bultz, Phyllis Butow, Ilora Finlay, 2011-03-31 This comprehensive text provides clinicians with practical and evidence-based guidelines to achieve effective, patient-centered communication in the areas of cancer and palliative care. Written by an outstanding panel of international experts, it integrates empirical findings with clinical wisdom, draws on historical approaches and presents a state-of-the-art curriculum for applied communication skills training for the specialist oncologist, surgeon, nurse and other multi-disciplinary team members involved in cancer care today. In this book communication is broken down into key modules that cover the life-cycle of cancer care. They include coverage of diagnosis and treatment including clinical trials, empathic support in response to distress, transition to survivorship or palliative therapies, discussion of prognosis, conduct of family meetings, and care of the dying. Complementary training of patients in their communication with the doctor completes the interactive dyad. The art of teaching, impact of gender and power in the consultation and the ethical context are carefully considered. Special communication challenges include discussion of genetic risk, rehabilitative and salvage surgery, promotion of treatment adherence, unanticipated adverse outcomes, intercultural issues, fertility and sexuality. The value of decision aides, question prompt lists, audio-recording of consultations and use of the internet is illustrated. By looking across the full spectrum of disciplines involved in the multidisciplinary team, discipline-specific issues are considered by experts in each field. In this manner, the needs of patients and their relatives are evaluated, including paediatric and geriatric populations. To achieve all of this, theoretical models are examined from the medical school to the highly specialized practice, facilitation training and actor training are made explicit, and international approaches to communication skills training are compared and contrasted. Finally, research tools that assist in coding cancer consultations, evaluating training courses, and employing mixed methods in studies aid the reader in providing clear and sensitive communication when handling challenging situations whilst treating cancer sufferers and palliative care patients. |
| communication skills palliative care: Mastering Communication with Seriously Ill Patients Anthony Back, Robert Arnold, 2009-03-02 Physicians who care for patients with life-threatening illnesses face daunting communication challenges. Patients and family members can react to difficult news with sadness, distress, anger, or denial. This book defines the specific communication tasks involved in talking with patients with life-threatening illnesses and their families. Topics include delivering bad news, transition to palliative care, discussing goals of advance-care planning and do-not-resuscitate orders, existential and spiritual issues, family conferences, medical futility, and other conflicts at the end of life. Drs Anthony Back, Robert Arnold, and James Tulsky bring together empirical research as well as their own experience to provide a roadmap through difficult conversations about life-threatening issues. The book offers both a theoretical framework and practical conversational tools that the practising physician and clinician can use to improve communication skills, increase satisfaction, and protect themselves from burnout. |
| communication skills palliative care: Handbook of Communication in Oncology and Palliative Care , 2010 Communication is a core skill for medical professionals when treating patients, and cancer and palliative care present some of the most challenging clinical situations. This book provides a comprehensive curriculum to help oncology specialists optimize their communication skills. |
| communication skills palliative care: Oxford Handbook of Palliative Care Max Watson, Caroline Lucas, Andrew Hoy, Jo Wells, 2009-03-26 Revised throughout with an additional emphasis on nursing care, this handbook is a concise and authoritative guide to modern palliative care. An ideal resource for the busy professional management of patients with end of life care needs. |
| communication skills palliative care: Geriatric Palliative Care R. Sean Morrison, Diane E. Meier, 2003-05-08 Geriatric Palliative Care covers a broad spectrum of issues characterizing care near the end of life for older adults. Beginning with the social and cultural context of old age and frailty, this volume details specific aspects of palliative care relevant to particular disorders (e.g. cancer, strokes, dementia, etc.) as well as individual symptoms (e.g., pain, fatigue, anxiety, etc.). Communication between care-givers and patients, in a variety of settings, is also discussed. The theme of this book is that palliative care is the best approach to the care of chronically ill and frail elderly because of its focus on: quality of life; support for functional independence; and the centrality of the patient's values and experiences in determining the goals of medical care. Indeed, Geriatric Palliative Care provides a comprehensive medical reference for all clinicians who care for older adults. |
| communication skills palliative care: Speaking of Dying Louis Heyse-Moore, 2008-09-15 Good counselling skills are often not taught to the professionals who need them most. Compassionate and tactful communication skills can make the difference between an awkward encounter with a dying patient, and an engaging, empathic bond between two people. Louis Heyse-Moore draws on his wealth of experience as a trained counsellor and palliative medicine specialist. Covering difficult subjects such as breaking the news of terminal illness to a patient, euthanasia and the effect of working with patients on carers, Speaking of Dying is a practical guide to using counselling skills for all clinical disciplines working in palliative care, whether in a hospice, hospital or at home. Complete with a clear explanation of both counselling and medical terminology, this hands-on guide will be an invaluable companion to anyone working in palliative care. |
| communication skills palliative care: Enhanced Palliative Care PRYDE, 2021-11-02 Enhanced Palliative Care A Handbook for Paramedics, Nurses and Doctors. Specifically designed to enhance your knowledge and skills within generalist palliative care, this informative textbook provides a comprehensive overview of the principle areas you may encounter whilst working with adult palliative and end-of-life patients, and their families. The development of the text has been backed by Macmillan Cancer Support and each chapter has been written by a range of specialist and generalist authors. The topics covered include approaches to palliative care and symptom management in a wide range of conditions and populations, with chapters linked to case studies to encourage interactive learning and understanding. Communication skills are also highlighted to help aid confidence when engaging in open and difficult conversations. The text is in line with the Scottish Palliative Care Guidelines and the NES Framework for Palliative and End of Life Care. The book may either be used as course reading for relevant training programmes, such as the Enhanced Palliative Care course, as well as by healthcare professionals hoping to develop their skills and practice. It is aimed at anyone involved in management and prescribing within non-specialist palliative care, both in hospitals and in the community, including paramedics, nurses, doctors, pharmacists, and other key health professionals. |
| communication skills palliative care: Communication in Cancer Care F. Stiefel, 2006-09-13 This book covers all the relevant aspects of communication in cancer care, such as communication in cancer prevention and genetic counseling, communication at different stages of disease and communication with the family and children. In addition, more general topics are discussed, such as the benefits and evidence of communication skills training and the challenges of interdisciplinary and cross-cultural communication. |
| communication skills palliative care: Patient-Centred Ethics and Communication at the End of Life David Jeffrey, 2018-04-17 This book provides the best information available on the ways priorities are currently set for health care around the world. It describes the methods now used in the six countries leading the process, and contrasts the differences between them. It shows how, except in the UK, frameworks have now been developed to set priorities. Making Choices for Health Care sets forth the key issues that need to be tackled in the years ahead. Descriptions of the leading trends are accompanied by suggestions to resolve outstanding difficulties. Topics include: the need for national research and development funding for new treatments, ways to shift resources permanently towards prevention and chronic care, and how DALYs may replace QALYs. While the concepts and values underlying priority setting have been discussed elsewhere, Making Choices for Health Care highlights real current practice. It is a vital tool for policy-makers, health care managers, clinicians, patient organizations, academics, and executives in pharmaceutical and medical supply industries. |
| communication skills palliative care: Palliative Skills for Frontline Clinicians Kate Aberger, David Wang, 2020-06-09 Rooted in everyday hospital medicine, Palliative Skills for Frontline Clinicians addresses the challenges of delivering complex care to patients living with serious illnesses. Spanning emergency medicine, internal medicine, surgery and various subspecialties, each chapter reads like a story, comparing usual care with a step-by-step palliative-based approach. This case-based book features a multidisciplinary, palliative-trained authorship, including neurologists, nephrologists, emergency physicians, surgeons, intensivists, and obstetricians. Divided into four parts, Palliative Skills for Frontline Clinicians outlines common clinical scenarios across settings and specialties to highlight unmet needs of patients with potentially terminal illnesses. Each case is broken down into the usual standard approach, and delves into detail regarding different palliative interventions that can be appropriate in those scenarios. These are meant to be practice changing; down to the actual words used to communicate with patients. In addition to the book’s focus on the principles of palliative care and the “art” of treating the patient, approaches to communication with the patient’s families for the best long-term outcomes are discussed. Concise and pragmatic, Palliative Skills for Frontline Clinicians is meant to be practice changing. It provides readers with both a new conceptual framework, as well as actual words to communicate with patients and medication doses for symptom management. It is an invaluable resource for non-palliative trained clinicians who wish to strengthen their palliative care skills. |
| communication skills palliative care: Principles and Practice of Hospital Medicine Sylvia McKean, John Ross, Daniel D. Dressler, Daniel Brotman, Jeffrey Ginsberg, 2011-12-30 The definitive guide to the knowledge and skills necessary to practice Hospital Medicine Presented in full color and enhanced by more than 700 illustrations, this authoritative text provides a background in all the important clinical, organizational, and administrative areas now required for the practice of hospital medicine. The goal of the book is provide trainees, junior and senior clinicians, and other professionals with a comprehensive resource that they can use to improve care processes and performance in the hospitals that serve their communities. Each chapter opens with boxed Key Clinical Questions that are addressed in the text and hundreds of tables encapsulate important information. Case studies demonstrate how to apply the concepts covered in the text directly to the hospitalized patient. Principles and Practice of Hospital Medicine is divided into six parts: Systems of Care: Introduces key issues in Hospital Medicine, patient safety, quality improvement, leadership and practice management, professionalism and medical ethics, medical legal issues and risk management, teaching and development. Medical Consultation and Co-Management: Reviews core tenets of medical consultation, preoperative assessment and management of post-operative medical problems. Clinical Problem-Solving in Hospital Medicine: Introduces principles of evidence-based medicine, quality of evidence, interpretation of diagnostic tests, systemic reviews and meta-analysis, and knowledge translations to clinical practice. Approach to the Patient at the Bedside: Details the diagnosis, testing, and initial management of common complaints that may either precipitate admission or arise during hospitalization. Hospitalist Skills: Covers the interpretation of common “low tech” tests that are routinely accessible on admission, how to optimize the use of radiology services, and the standardization of the execution of procedures routinely performed by some hospitalists. Clinical Conditions: Reflects the expanding scope of Hospital Medicine by including sections of Emergency Medicine, Critical Care, Geriatrics, Neurology, Palliative Care, Pregnancy, Psychiatry and Addiction, and Wartime Medicine. |
| communication skills palliative care: How To Break Bad News Robert Buckman, 1992-08-08 For many health care professionals and social service providers, the hardest part of the job is breaking bad news. The news may be about a condition that is life-threatening (such as cancer or AIDS), disabling (such as multiple sclerosis or rheumatoid arthritis), or embarrassing (such as genital herpes). To date medical education has done little to train practitioners in coping with such situations. With this guide Robert Buckman and Yvonne Kason provide help. Using plain, intelligible language they outline the basic principles of breaking bad new and present a technique, or protocol, that can be easily learned. It draws on listening and interviewing skills that consider such factors as how much the patient knows and/or wants to know; how to identify the patient's agenda and understanding, and how to respond to his or her feelings about the information. They also discuss reactions of family and friends and of other members of the health care team. Based on Buckman's award-winning training videos and Kason's courses on interviewing skills for medical students, this volume is an indispensable aid for doctors, nurses, psychotherapists, social workers, and all those in related fields. |
| communication skills palliative care: Dying in America Institute of Medicine, Committee on Approaching Death: Addressing Key End-of-Life Issues, 2015-03-19 For patients and their loved ones, no care decisions are more profound than those made near the end of life. Unfortunately, the experience of dying in the United States is often characterized by fragmented care, inadequate treatment of distressing symptoms, frequent transitions among care settings, and enormous care responsibilities for families. According to this report, the current health care system of rendering more intensive services than are necessary and desired by patients, and the lack of coordination among programs increases risks to patients and creates avoidable burdens on them and their families. Dying in America is a study of the current state of health care for persons of all ages who are nearing the end of life. Death is not a strictly medical event. Ideally, health care for those nearing the end of life harmonizes with social, psychological, and spiritual support. All people with advanced illnesses who may be approaching the end of life are entitled to access to high-quality, compassionate, evidence-based care, consistent with their wishes. Dying in America evaluates strategies to integrate care into a person- and family-centered, team-based framework, and makes recommendations to create a system that coordinates care and supports and respects the choices of patients and their families. The findings and recommendations of this report will address the needs of patients and their families and assist policy makers, clinicians and their educational and credentialing bodies, leaders of health care delivery and financing organizations, researchers, public and private funders, religious and community leaders, advocates of better care, journalists, and the public to provide the best care possible for people nearing the end of life. |
| communication skills palliative care: Communication at the End of Life Jon F. Nussbaum, Howard Giles, Amber K. Worthington, 2015 This multi-contextual approach serves to integrate current findings, expand our theoretical understanding of the end of life, prioritize the significance of competent communication for scholars and practitioners, and provide a solid foundation upon which to build pragmatic interventions to assist individuals at the end of life as well as those who care for and grieve for those who are dying. |
| communication skills palliative care: Communication in Palliative Nursing Elaine Wittenberg-Lyles, Joy V. Goldsmith, Sandra L. Ragan, Terri Ann Parnell, 2019 The first edition of Communication in Palliative Nursing was published in 2012 and became the market leader for nurses wanting to learn more about how to improve and teach palliative care communication. For the last 8 years, it has remained the only text solely focused on the vital role of nurses in palliative care. During this time, the COMFORT model was taught to nurses nationwide who brought the curriculum back to their own institutions and taught components of the model to more than 10,000 healthcare providers across the United States (Wittenberg, Ferrell, Goldsmith, Ragan, & Buller, 2017). Numerous journal articles and research studies have been produced to highlight the principle components of the COMFORT model and test its effectiveness among healthcare audiences across a variety of clinical and educational settings. Through this all, as the model was disseminated to clinical audiences of bedside nurses, nurse leaders, nursing students, and interprofessional learners, feedback was captured about COMFORT. Comments revealed major components of the model that were working and weren't working for the nurses and other healthcare providers who utilized the strategies with patients and families, and began using curriculum tools for teaching and integrating palliative care communication instruction. So, much like the model's grounding in a transactional communication approach, which relies on the co-created interaction between parties, it was clear that the COMFORT model was also ebbing and flowing and had to change. More importantly, palliative care has been growing, changing, expanding, and becoming more sophisticated, more wide-spread! Now more than ever before, palliative care is provided in the home, clinic, or inpatient setting and serves patients who are seriously or chronically ill and their families. It became evident that in order to continue improvements to the model and to keep up with the changing landscape of palliative care and palliative patient populations, a new edition was necessary. Before we highlight the changes, it is never too early to overstate our steadfast commitment to the following principles: We believe that communication research and theory can shape palliative care practices, providing tools for a variety of contexts. We believe that palliative care, offering compassionate, holistic treatment for patients and their families, will not be possible without caring for the entire person (body and mind). We believe that communicating about palliative care must begin at diagnosis of serious illness, not just at end-stages. We believe in a patient-centered approach to communication that emphasizes the role of the family caregiver in the illness trajectory. We believe that intentional communication emphasizing team processes among physicians, nurses, social workers, chaplains, and other healthcare professionals improves palliative care practice. We believe that palliative care should be introduced early in the communication education of all health professionals. We believe that education about palliative care and communication must extend to patients and families who can then advocate for and partner more productively in such services. We believe that communication with the family caregiver is essential for the treatment of pain and symptom management. We believe that frequent conversations are needed across the disease/care trajectory, as patients and families encounter ongoing points of decision-making-- |
| communication skills palliative care: Oxford Textbook of Palliative Nursing Betty Rolling Ferrell, Judith A. Paice, 2019-03-04 The Oxford Textbook of Palliative Nursing remains the most comprehensive treatise on the art and science of palliative care nursing available. Dr. Betty Rolling Ferrell and Dr. Judith A. Paice have invited 162 nursing experts to contribute 76 chapters addressing the physical, psychological, social, and spiritual needs pertinent to the successful palliative care team. Organized within 7 Sections, this new edition covers the gamut of principles of care: from the time of initial diagnosis of a serious illness to the end of a patient's life and beyond. This fifth edition features several new chapters, including chapters on advance care planning, organ donation, self-care, global palliative care, and the ethos of palliative nursing. Each chapter is rich with tables and figures, case examples for improved learning, and a strong evidence-based practice to support the highest quality of care. The book offers a valuable and practical resource for students and clinicians across all settings of care. The content is relevant for specialty hospice agencies and palliative care programs, as well as generalist knowledge for schools of nursing, oncology, critical care, and pediatric. Developed with the intention of emphasizing the need to extend palliative care beyond the specialty to be integrated in all settings and by all clinicians caring for the seriously ill, this new edition will continue to serve as the cornerstone of palliative care education. |
| communication skills palliative care: Communication Skills for the Health Care Professional Gwen Marram Van Servellen, 1997 This textbook provides the kind of comprehensive and in-depth preparation your students need to communicate optimally with patients, families, and fellow providers. Combining principles and practical applications, this text shows students how to apply communication techniques to patient care. It contains specific examples from many health care disciplines and is appropriate for all students in medicine, nursing, pharmacy, dentistry, and other allied health professions. Complete with chapter objectives, real-life examples and sample dialogue, and a glossary defining over 100 words and terms essential to the field of communication. |
| communication skills palliative care: Oxford Textbook of Palliative Social Work Terry Altilio MSW, ACSW, LCSW, Shirley Otis-Green MSW, ACSW, LCSW, OSW, 2011-03-23 The Oxford Textbook of Palliative Social Work is a comprehensive, evidence-informed text that addresses the needs of professionals who provide interdisciplinary, culturally sensitive, biopsychosocial-spiritual care for patients and families living with life-threatening illness. Social workers from diverse settings will benefit from its international scope and wealth of patient and family narratives. Unique to this scholarly text is its emphasis on the collaborative nature inherent in palliative care. This definitive resource is edited by two leading palliative social work pioneers who bring together an array of international authors who provide clinicians, researchers, policy-makers, and academics with a broad range of content to enrich the guidelines recommended by the National Consensus Project for Quality Palliative Care. |
| communication skills palliative care: Textbook of Palliative Care Communication Elaine Wittenberg, Betty R. Ferrell, Joy Goldsmith, Thomas Smith, Sandra L. Ragan, George Handzo, 2015-11-20 'The Textbook of Palliative Care Communication' is the authoritative text on communication in palliative care. Uniquely developed by an interdisciplinary editorial team to address an array of providers including physicians, nurses, social workers, and chaplains, it unites clinicians and academic researchers interested in the study of communication. |
| communication skills palliative care: Communication - eBook Gjyn O'Toole, 2020-04-10 Written by Gjyn O'Toole, Communication: Core Interpersonal Skills for Healthcare Professionals 4e is an essential guide to clear and effective communication in a multidisciplinary healthcare setting. Divided into four sections, the fourth edition challenges the reader to reflect upon their personal communication style and habits; introduces strategies and skills to enhance future practice, and encourages the development of confidence through activities, scenarios and case studies. This fully revised fourth edition will appeal to health science students and clinicians seeking to communicate more effectively in an increasingly complex healthcare environment. - Increased focus on digital communication - includes overviews and tips on navigating professional and personal electronic media - Individual and group activities throughout to encourage skill development, reflection and awareness of self and others - An extensive suite of scenarios – practice and apply your communication skills using realistic situations and individuals that healthcare professionals encounter in clinical practice - Chapter 5 The specific goals of communication for healthcare professionals: Effective conclusions of interactions and services: Negotiating closure - Chapter 20 Remote telecommunication or telehealth: The seen, but not-in-the-room healthcare professional - Chapter 23 - Person/s experiencing neurogenic or psychological shock - Chapter 25 - A Person/s fulfilling the role of a grandparent - Chapter 26 - Person/s with a spinal injury - Chapter 27 - A Person/s living in a residential aged care facility - An eBook included in all print purchases |
| communication skills palliative care: Social Aspects of Care Nessa Coyle, 2016 'Social Aspects of Care' provides an overview of financial and mental stress illness places, not just on the patient, but on the family as well. This volume contains information on how to support families in palliative care, cultural considerations important in end-of-life care, sexuality and the impactof illness, planning for the actual death, and bereavement. |
| communication skills palliative care: Palliative Care Nursing Margaret M. O'Connor, Sanchia Aranda, 2003 Palliative care nursing: a guide to practice. |
| communication skills palliative care: Handbook of Palliative Care Christina Faull, Sharon de Caestecker, Alex Nicholson, Fraser Black, 2012-10-16 This handbook offers a practical, thorough approach to the clinical practice of palliative care. Adding North American authors to its roster of UK contributors, the third edition of this award-winning book addresses important changes in the evidence base of palliative care, as well as an emphasis on end-of-life community-based care. It features new chapters on dementia and advance care planning, a simplified lymphoedema discussion, and an ongoing commitment to providing essential guidance for physicians, nurses, and all primary care providers involved in palliative care in hospital, hospice, and community settings. |
| communication skills palliative care: Communication Skills for the Healthcare Professional, Enhanced Edition Laurie Kelly McCorry, Jeff Mason, 2020-06-08 Communication Skills for the Healthcare Professional, Enhanced Second Edition is a practical guide that covers essential verbal and nonverbal communication skills you need to become a strong communicator. |
| communication skills palliative care: Pediatric Palliative Care Betty Ferrell, 2016 Pediatric palliative care is a field of significant growth as health care systems recognize the benefits of palliative care in areas such as neonatal intensive care, pediatric ICU, and chronic pediatric illnesses. Pediatric Palliative Care, the fourth volume in the HPNA Palliative Nursing Manuals series, highlights key issues related to the field. Chapters address pediatric hospice, symptom management, pediatric pain, the neonatal intensive care unit, transitioning goals of care between the emergency department and intensive care unit, and grief and bereavement in pediatric palliative care. The content of the concise, clinically focused volumes in the HPNA Palliative Nursing Manuals series is one resource for nurses preparing for specialty certification exams and provides a quick-reference in daily practice. Plentiful tables and patient teaching points make these volumes useful resources for nurses. |
| communication skills palliative care: Palliative Care: An Integrated Approach Jenny Buckley, 2008-07-31 This evidence-based text brings together the theory and practice of palliative care. It examines at all aspects of palliative care i.e. psycho social, spiritual and physical in a highly practical way. The evidence base for cancer care has been developed within the Hospice Movement over the past 50 years and, in the main, it transfers across to patients dying of diseases other than cancer. The book addresses the palliative needs of any patient with any disease in any care setting, which gives it a generic approach. This is in line with current government directives. Contributions to care and treatment are considered in a multidisciplinary and complementary way. |
| communication skills palliative care: Physical Aspects of Care Betty R. Ferrell, 2015 The second volume in the HPNA Palliative Nursing Series, Physical Aspects of Care: Pain, Nausea and Vomiting, Fatigue and Bowel Management, provides an overview of the principles of symptom assessment and management for symptoms including: pain, fatigue, nausea and vomiting, constipation, diarrhea, obstruction, and ascites. |
| communication skills palliative care: Oxford Textbook of Palliative Medicine Nathan I. Cherny, Marie Fallon, Stein Kaasa, Russell K. Portenoy, David Currow, 2015 Emphasising the multi-disciplinary nature of palliative care the fourth edition of this text also looks at the individual professional roles that contribute to the best-quality palliative care. |
| communication skills palliative care: Communication Gjyn O'Toole, 2012-07-14 This text introduces health sciences students to the various interpersonal communication skills that are commonly used within health settings to establish relationships with clients and fellow professionals, and improve therapeutic outcomes. It focuses on developing self awareness and skills for use in health settings and covers the types of scenarios commonly encountered in health settings that are rarely covered in generic professional communication texts. Perspectives and examples are drawn from a wide range of health professions. The book includes activities that will enable students to reflect on their experiences and practice using the skills. - Ancillary package including MCQs - Scenarios - Reflection questions - Health professions focus - Specific chapters on - - communicating with indigenous peoples - Culturally appropriate communication - Reflective practice - Self awareness |
| communication skills palliative care: Breaking Bad News Peter Kaye, 2023-02-24 Breaking Bad News provides practical guidance on the key principles needed to create a framework for discussions with the patient Key Features: Concise, practical guide Features a simple 10 step approach Clear explanations with key phrases for you to use For doctors, students and healthcare professionals The ability to impart bad news well is an important skill for all doctors and many healthcare professionals. But it is perceived as a particularly stressful part of the job, even though it is a skill that can easily be understood and practised. When handled well it can significantly enhance the relationship with the patient and their relatives. 10 Simple Steps The principles are presented as 10 simple steps which emphasise that the process of breaking bad news is a negotiation with the patient to ensure that you provide them with the correct level of information they need at that time. The steps also encourage the patient to talk and think about their situation. Each of the steps is clearly explained and sample questions and key phrases are provided to help you navigate these discussions effectively and with compassion. If you learn to ask questions of the patient first and then elicit their concerns, you will help them and you will gain their trust. |
| communication skills palliative care: Nursing Patients with Cancer Nora Kearney, Alison Richardson, 2006-01-01 Nursing Patients with Cancer: Principles and Practice is a major new text: a comprehensive evidence-based source book that provides a detailed foundation for adult cancer nursing. It explains the essential social and scientific basis of modern cancer management, and equips nurses with the key skills and knowledge required to work in cancer care teams. The content is based upon assessment and intervention of patient and family needs, and aims to prepare nurses to work with cancer patients and their families across a range of settings. -back cover. |
| communication skills palliative care: Bedside Communication Handbook, The: Speaking With Patients And Families Allyn Hum, Mervyn Koh, 2021-09-28 The art of good communication is an essential skill that every healthcare professional must master in this increasingly demanding and challenging healthcare climate.From medical, nursing and allied health students to experienced doctors, nurses and healthcare professionals, the authors of The Bedside Communication Handbook — with more than 20 years of teaching 'Clinical Communication' — present common and challenging communication scenarios and share important principles and useful phrases which can be used to help busy healthcare professionals communicate better with patients and their relatives.This is probably the only such book set in an Asian context. It will contain practical tips and model statements that would help to guide the readers in improving their communication skills and preventing a communication faux pas. |
Communication | Definition, Types, Examples, & Facts | Britannica
May 8, 2025 · Communication, the exchange of meanings between individuals through a common system of symbols. This article treats the functions, types, and psychology of communication. …
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Communication is sharing messages through words, signs, and more to create and exchange meaning. Feedback is a key part of communication, and can be given through words or body …
What is Communication? Verbal, Non-Verbal & Written
Communication is simply the act of transferring information from one place, person or group to another. Every communication involves (at least) one sender, a message and a recipient. This …
What is Communication? The Definition of Communication
Apr 30, 2011 · Communication is the act of conveying information for the purpose of creating a shared understanding. It’s something that humans do every day. The word “communication” …
What is Communication? Types, Meaning and Importance
In simple terms, communication is the process of exchanging information between individuals or groups. It involves the transmission of ideas, feelings, or facts from one person (the sender) to …
1.1 What is Communication: Types and Forms
Communication generates meaning by sending and receiving symbolic cues influenced by multiple contexts. There are three types of communication: verbal, nonverbal, and written. …
Effective Communication Improving Your Interpersonal Skills
Mar 13, 2025 · Whether you’re trying to improve communication with your romantic partner, kids, boss, or coworkers, learning the following communication skills can help strengthen your …
What is Communication? - National Communication Association
At its foundation, Communication focuses on how people use messages to generate meanings within and across various contexts, and is the discipline that studies all forms, modes, media, …
12 Types of Communication (2025) - Helpful Professor
Sep 21, 2023 · Generally, we categorize it into the four main mediums of communication: verbal, nonverbal, written, and visual. However, we can also look at other ways to distil …
Communication Skills in Palliative Care - nhsrcindia.org
Be ready Listening is key Venting is good Any other reasons Support caregiver Realistic promises No false hope
Facilitating Goals-of-Care Discussions for Patients With Life …
for Quality Palliative Care, a consortium of leaders from five major professional palliative care organizations, em-phasizes the importance of communication in relation to goals of care in …
Overview of Palliative Care - Stanford Medicine
Defining Palliative Care Definition: – Palliative care is specialized health care for . people living with a serious illness. – This type of care is focused on . providing relief from the symptoms …
Tips for nurses: Talking about dying - palliAGED
and talking with the family can improve the care of the person, their family and carers. Effective communication: • allows staff to identify individualised needs and to provide individualised care …
Communication in Palliative Care and About End of Life: A …
Abernethy, 2013). Therefore, developing nonspecialist staff ’s skills in palliative and EoL care is a means to provide more equitable care. This review provides powerful evidence that could be …
Communication in Palliative Care: a Bibliometric Study
Descriptors: Palliative Care, Communication, Bibliometrics. ... the adequate use of communication skills and interpersonal relationships are the basic triad of palliative care. This is
Guide - Hospital Medicine
Feb 17, 2017 · Individual clinicians hoping to improve their communication skills, 2. Clinical champions positioned to lead projects to improve serious illness communication, service and …
ª The Author(s) 2018 Students and Clinicians Palliative Care …
health-care team are replete with objectives focused on devel-oping communication skills; however, curricula that outline specific communication skills needed in palliative and end-of-life …
CDI Clinical Designs - Cover Sheet* - HSE.ie
Document Title Health Service Executive Palliative Care Competence Framework Document Owner (e.g. NCP) NCP Palliative Care NCAGL NCAGL Approved by Palliative Care …
Critical Care Communication (C3) - UCLA Health
bad news. Finally, a Cochrane systematic review of communication skills training for health care professionals working with cancer patients and their families concludes that: (1) it is clear that …
Barriers to effective communication
communication skills course in changing nurses communication skills with cancer/ palliative care patients; a randomized controlled trial. Palliative Medicine 22 365-375 • Wilkinson SM (1991). …
Palliative Empathic Agile Communication Every time PEACE
Palliative Care Communication Skills Training Program for experienced Allied Health and Nursing Clinicians working in ... Palliative are communication skills. Two workshops available, …
Communication Between Nurses and Relatives of Patients in …
care, palliative care, relatives, family member _____ The originality of this thesis has been checked using Turnitin Originality Check service. ... Therefore, nurses’ verbal communication …
Education and training opportunities - Macmillan Cancer …
Psychological care and communication skills 16 3. Leadership and Professional Development 22 4. Palliative and End of Life Care 27 5. Personalised Care and Support Planning 31 6. Primary …
The Case - CAPC
of care, or palliative care.3 The evidence is clear: These skills can be taught, and proper training results in measurably better quality of care, improved patient and family experience, and more …
Palliative Care for the Seriously Ill - The New England …
Aug 20, 2015 · Palliative Care Domains and Recommendations from the National Consensus Panel Guidelines.* n engl j med 373; ... Communication Skills Empirical research that is …
Evaluating the Effectiveness of the SPIKES Model to Break Bad …
of Palliative Care, Department of Family and Community Medicine, 3560 Bathurst Street, North York, ON M6A 2E1, Canada. ... framework in communication skills training among health care …
The Role of Speech-Language Pathology in Palliative Care
cognitive-communication skills including their decision-making capacity ... A Palliative Care Curriculum for Speech-Language Pathology Students. International Journal of Language & …
Skills to support conversations in palliative care - Royal …
For further information Intranet A-Z Palliative Care or End of life care. Contact Palliative care Team ext. 5567 Words Matter Key Card v2 January 2023 Rachel Davis Skills to support …
PALLIATIVE CARE ROTATION GOALS AND OBJECTIVES
Elements of consultation etiquette for providing specialist palliative care . C) Skills for clear and sensitive communication with patients, families and colleagues D) Cultural, spiritual, religious …
Long-Term Care Community of Practice Series
Feb 26, 2025 · palliative care approach. • Taught by local experts who are experienced palliative care clinicians and educators. • Delivered online or in- person. • Ideal for any health care …
The North West End of Life Care Model - NHS England
Is about meeting the supportive and palliative care needs for all those with an advanced progressive incurable illness or frailty, to live as well as possible until they die’. ... care staff: …
COMMUNICATION BARRIERS AND FACILITATORS …
in palliative care; Practicing comprehensive care, co-ordination and interdisciplinary teamwork across all settings where palliative care is offered; Developing interpersonal and …
Essential Palliative Care Skills For Every Clinician
Essential Palliative Care Skills For Every Clinician 03012018 csupalliativecare.org • 760-750-4006 Tools for Assessment and Management of Serious Illness ... communication around difficult …
Guidelines for Communicating Bad News with Patients and …
Teams should ensure that the communication of significant news is normally undertaken by a senior clinician. In addition to having expertise in the disease and treatment options, he or she …
Advanced Communication Skills in Pediatric Serious Illness: …
Jun 6, 2025 · Advanced Communication Skills. in Pediatric Serious Illness: When Speaking with. Compassion Matters. June 11, 2025 | 8:00am - 4:30pm. Kanarek Center for Palliative Care …
Core competencies in palliative care: an EAPC White Paper …
Dec 6, 2018 · to their current palliative care needs. 9. Develop interpersonal and communication skills appropriate to palliative care Effective communication skills are essential to the …
REMAP: A Framework for Goals of Care Conversations - VUMC
MD, Section of Palliative Care and Medical Ethics, Division of General Internal Medicine, University of Pittsburgh, 200 Lothrop Street, 9S, Pittsburgh, PA 15213; ... learn the …
Palliative Care - The New England Journal of Medicine
Palliative Care R. Sean Morrison, M.D., and Diane E. Meier, M.D. From the Hertzberg Palliative Care Institute, ... in communication skills that had cognitive, behav-ioral, and affective …
Facilitating discussions on future and end-of-life care with a …
knowledge, skills, competence and confidence in both dementia and palliative care (7). Palliative dementia care involves supporting the person with dementia and their family to address and …
UT Family Medicine Residency Palliative and End-of-Life …
Communication Skills, Systems-based Practice, Professionalism) v. Facilitate patient autonomy and access to information while providing palliative care throughout the continuum of illness by …
Palliative Care Education Anytime, Anywhere
Feb 14, 2017 · Core Concepts in Palliative Care 16 Primary Palliative Care Skills for Physicians, NPs, and PAs 17 Primary Palliative Care Skills for Physicians, NPs, and PAs Course …
Effective Collaborative Communication in Hospice Care
Effective Collaborative Communication in Hospice Care. Ami Bhatt* and Anne Mitchell. Oakland University, 2200 N Squirrel Rd, Rochester, MI 48309, United States. Research Article. …
ADVANCED COMMUNICATION SKILLS TRAINING
Communication skills training, using evidence-based methods have been shown to have a number of benefits for patient care, professional practice & organisations including improved: - …
Interpersonal Communication Skills and Palliative Care: …
Buckman R. Communication skills in palliative care: A practical guide. Neurol Clin 2001;19:989‑1004. 7. Narayanan V, Bista B, Koshy C. ‘BREAKS’ protocol for breaking bad news.
Communication Issues in End-of-Life Care - Prime Scholars
news communication training to health care providers has largely been limited in Nigeria. An interactive experiential adult learning approach can be effective in communication skills …
Microsoft Word - Communication - UCLA Health
communication skills. TOPICS • Overview of the family meeting • Setting the scene: SPIKES/NURSE • Goal-setting: PERSON • Discussing DNR orders ... Background: End-of-life …
Using communication skills for difficult conversations in …
priority in palliative care, particularly when the patient is cared for at home and is under the care of the primary care doctor. Factors that assist with communication should be considered. …
MODULES ON PALLIATIVE CARE - palliaction.com
Aug 19, 2010 · WHO Collaborating Centre for community participation in palliative care and long term care in India and other palliative care organisations of the country have collaborated to …
Standards of Practice for Pediatric Palliative Care - NHPCO
The palliative care and hospice interdisciplinary team provides family-centered care that includes the child and ... skills, and support for care providers; and ... treatment strategies, …
The Effect of Communication Skills Training for Generalist …
undertaking) specialist palliative care qualifications and generalist course participant results could not be separated were excluded. Interventions. We included studies of training interven …
Palliative Care in Illinois - scorecard.capc.org
non-palliative care clinicians in core skills. This means that thousands of clinicians in your state already have access to training in communication skills, pain and symptom management, …
Practice nurses and palliative care - Irish Hospice Foundation
Teams in providing palliative care and concludes that the delivery of palliative care by community-based nurses requires collaboration and communication. 9 The same work also identiies that …
EAST & NORTH HERTS PALLIATIVE AND END OF LIFE CARE …
Intermediate Communication Skills 2,3 11 Advanced Communication Skills 2,3 12 Learning Zone The Learning Zone – various short sessions ... Advanced Palliative Care Skills Challenging …
Curriculum in Paediatric Palliative Medicine - APPM
in children.Nor is it the intention of this document to suggest that all palliative care in children is palliative medicine. While doctors have an important role in caring for children when cure is no …
Primary Palliative Care Skills For Physicians, NPs, and PAs
Primary Palliative Care Skills For Physicians, NPs, and PAs 03012018 csupalliativecare.org • 760-750-4006 ... Communication and Advance Care Planning This course covers key areas …
SC Palliative Care and Quality of Life Study Committee Report
4 Palliative care teams working in hospitals: Improve patient and family satisfaction with care3 Reduce 30-day readmission rates4 Reduce ICU utilization5 Can save 9-25% of costs for each …
for Compassionate End-of-Life Care - Irish Hospice Foundation
Specialist palliative care services, because of the nature of the needs they are designed to meet, are analogous to secondary or tertiary healthcare services. ˜is toolkit aims to support …
Delivering high quality end of life care for people who have a …
• Staff need to have excellent communication skills and adapt these to the needs of the people they support . Page 49 . Ambition 6 ‘Each community is prepared to help’ ... ‘Palliative care is …
Gold Standards Framework: improving community care
Through the GSF, palliative care skills for cancer patients can now be used to meet the needs of people with other life-limiting conditions. The GSF provides a framework for a ...
