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| communication in the dental office: Communicating in Dental Practice Ruth Freeman, Gerry Humphris, 2019-03-19 This book focuses on major communication challenges in clinical practice—that is, communicating effectively with anxious, difficult, or dissatisfied patients; communicating and integrating preventive and oral health messages and education in primary dental care; and finding ways to improve patient care without adding to the stress of frontline clinical practice. Implementing the strategies devised by these international experts can dramatically improve the success of any dental practice. |
| communication in the dental office: Communication in the Dental Office Robert E. Froelich, F. Marian Bishop, Samuel F. Dworkin, 1976 |
| communication in the dental office: Hypnosis and Communication in Dental Practice David Simons, Cath Potter, Graham Temple, 2007 The authors illustrate how to use hypnosis to help in dental treatment. |
| communication in the dental office: Perception of Communication in the Dental Office Shirley Pratt Schwarzrock, 1974 |
| communication in the dental office: Oral Health Literacy Institute of Medicine, Board on Population Health and Public Health Practice, Roundtable on Health Literacy, 2013-02-19 The Institute of Medicine (IOM) Roundtable on Health Literacy focuses on bringing together leaders from the federal government, foundations, health plans, associations, and private companies to address challenges facing health literacy practice and research and to identify approaches to promote health literacy in both the public and private sectors. The roundtable serves to educate the public, press, and policy makers regarding the issues of health literacy, sponsoring workshops to discuss approaches to resolve health literacy challenges. It also builds partnerships to move the field of health literacy forward by translating research findings into practical strategies for implementation. The Roundtable held a workshop March 29, 2012, to explore the field of oral health literacy. The workshop was organized by an independent planning committee in accordance with the procedures of the National Academy of Sciences. The planning group was composed of Sharon Barrett, Benard P. Dreyer, Alice M. Horowitz, Clarence Pearson, and Rima Rudd. The role of the workshop planning committee was limited to planning the workshop. Unlike a consensus committee report, a workshop summary may not contain conclusions and recommendations, except as expressed by and attributed to individual presenters and participants. Therefore, the summary has been prepared by the workshop rapporteur as a factual summary of what occurred at the workshop. |
| communication in the dental office: Dental Communication American Dental Association, 2021-01-04 Helps dental practices correspond with ease with existing patients, potential patients, the community, vendors, staff. Includes more than 150 templates that can be used for many methods of communication, including letters, press releases, newsletter items and social media posts. Formerly called TheADA Practical Guide to Dental Letters, this book has been fully revised, reorganized and updated to reflect the situations dental practices may encounter during closures for large-scale catastrophes such as global pandemics. It still contains the professionally written templates that you have come to know and trust, but also contains new communications for important issues such as: The closing and opening of dental practices due to pandemic events; an overview of a practice’s infection control protocols and assurance of the measures that have been taken; and welcome back messages so patients know you are open for appointments and ready to help get their oral health back on track. Templates are adaptable for many purposes, including: drafting letters for patients, colleagues, vendors, dental benefit plans and more; creating content for social media and the web; developing and customizing forms for patients in your practice; promoting yourself or your practice in the media; and applying for jobs, fellowships and grants, and other volunteer opportunities. Dental Communication helps practices save time crafting formal messages by providing professional templates that can be used in a variety of situations, from conducting everyday business, to office announcements and special occasion messages. Digital letter templates are included for easy customization and in-office printing. |
| communication in the dental office: Communication Skills for Dental Health Care Providers Lance Brendan Young, Cynthia O'Toole, Bianca Wolf, 2015 |
| communication in the dental office: Dental Office Administration Geraldine S Irlbacher, Guy S. Girtel, 2020-03-18 Dental Office Administration is a comprehensive resource that details the responsibilities of the dental office professional, providing practical communication techniques and tips for problem solving. It also provides the necessary clinical background information every dental office professional needs for a successful practice. Hands-on activities within the text require students to practice common tasks, such as dental charting, writing a memo, or conducting a mock telephone call with another student. A free bonus DVD-ROM for Windows includes practice management software called 'DENTRIXG4 practice management' to give students 'real world' experience managing patient data and filing electronic claims. A companion Website includes the full text and a quiz bank. |
| communication in the dental office: The Complete Dentist Barry Polansky, 2017-12-18 The Complete Dentist: Positive Leadership and Communication Skills for Success is a one-of-a-kind guide to starting and running an effective and successful dental practice. Presents tried-and-true ideas and methods for effective communication, blending positive psychology with leadership in dentistry Describes the five elements of success and happiness, offering pathways to a flourishing dental practice Considers the reasons why communication and leadership skills are important for dentists |
| communication in the dental office: Modern Dental Assisting - E-Book Debbie S. Robinson, 2023-04-12 **Selected for Doody's Core Titles® 2024 in Dental Hygiene & Auxiliaries** Easily master all aspects of dental assisting with the most up-to-date and trusted text available. For more than 45 years, students and practitioners alike have relied on Modern Dental Assisting for its cutting-edge content, easy-to-grasp writing style, step-by-step procedures, and top-notch visuals. And the new 14th edition is no exception. With updated content — including the latest technological advancements, clinical photographs, and coverage of cultural diversity and how it relates to patient care — this new edition will guide you from your first day of class all the way to your first job in dental assisting. - Comprehensive, cutting-edge content presented in an approachable writing style aids comprehension. - Step-by-step procedures for general and expanded functions include helpful color-coding and photos. - Chapter features include recall questions throughout; boxes on infection control and CDC practices; and end-of-chapter elements regarding patient education, law and ethics, future trends, and critical thinking. - Key terminology list offers definitions, visual highlights within chapter discussions, and an alphabetized list in the glossary with cross-references to chapter locations. - Learning and performance outcomes address didactic knowledge and clinical skills mastery. - NEW! Expanded coverage of digital technology topics in general dentistry and dental specialties prepares you to work in modern dental settings. - NEW! Additional illustrations enhance an already stellar art program, with more than 1,700 images. - NEW! Consistent chapter organization with modernized learning outcomes help you understand important topics more easily. - UPDATED! Dentrix Learning Edition based on Dentrix G7.3, available for download on the companion Evolve website, gives you experience working with practice management software. - UPDATED! Revised Dentrix exercises on the Evolve companion website correlate with the updated Dentrix Learning Edition software. |
| communication in the dental office: Leadership and Communication in Dentistry Joseph P. Graskemper, 2019-03-06 This book provides practical strategies for dentists to effectively and confidently communicate with many dental insurance issues, as well as with their patients and members of their staff. Providing real-world examples and sample letters, the book includes specific guidance on how to handle common communication scenarios to avoid being caught off-guard or unprepared. Leadership and Communication in Dentistry begins with a unique section discussing communications with insurance companies, including negotiations, PPO contract issues, appeals letters, and more. It then includes chapters on communicating with patients, addressing how to listen to their concerns and motivate them, and staff, emphasizing how to be a better leader and institute office policies. The final section explores how dentists can use leadership and communication skills to improve their practice of dentistry. Provides concrete guidance on how dentists can confidently take the lead on conversations with dental insurance companies, their staff, and their patients Includes real-world examples of how to lead through communications Divided into sections covering communications with insurance companies, dental patients, and staff members Teaches that being mindful of proper communication and leadership skills will create a true balance for the successful dentist leader to become successful at living Leadership and Communication in Dentistry is a must-have resource for any dentist or dental student wishing to improve their communication skills. |
| communication in the dental office: Dental Reception and Supervisory Management Glenys Bridges, 2019-04-15 Dental Reception and Practice Management 2nd Edition is the dental office administrator’s essential companion to all aspects of reception work and supervisory practice management duties. The book covers vital interpersonal skills and the important aspects of business management and marketing relevant to dentistry. In addition, it explains the development of dental care, enhancing the reader’s understanding and awareness of the necessary clinical aspects of dentistry. It also addresses the General Dental Council’s Standards for the Dental Team, which details the nine principals for observing patient rights, and looks at new regulations introduced by the Health and Social Care Act. Provides practical advice for dental receptionists wishing to upgrade their skills Covers all aspects of the receptionist role, from administration and marketing to quality management and patient experience Looks at new standards and regulations put into effect Offers concrete suggestions to improve dental practices and further patient health Includes access to a companion website with case studies and links to useful websites Dental Reception and Practice Management 2nd Edition is designed for use by dental receptionists in practice and for use in dental reception courses. It will also greatly benefit dental nurses, dental hygienists, and dentists. |
| communication in the dental office: Preparing for Dental Practice Trevor Burke, Ruth Freeman, 2004-09-16 This book helps dental students to prepare for the difficult transition into dental primary care. It provides a background to the holistic approach senior students are encouraged to use when identifying treatment needs and covers the integration of treatment and its planning, aspects of dental team building, practice selection and management matters. |
| communication in the dental office: Don’t Wait for the Tooth Fairy Ashley Latter, 2010-12-03 It makes no difference whether you are a National Health Dental Practice, or a top end Cosmetic Dental Practice, if you have a passion for providing excellent communication to your Patients, then you will love this book. You will discover; • How to turn patient enquires to your practice into an appointment • How to create the perfect consultation and patient journey • How to talk money with confidence and achieve the prices your services deserve • The secrets to becoming a true master of the art of persuasion • How to present solutions to patients, so they want to buy from you • How to work together as a team, so that you never drop the baton again • Help more of your patients say YES more often And more “I have known Ashley for a number of years and have attended many of his courses. I have always been impressed by his unique approach to a skill at which many dentists are poor- Sales & Communication. What makes this book different from the rest, is that it concentrates on the patient journey from initial enquiry to completion. With a mix of anecdotes and skills it highlights ways in which practices can move forward. A must for the whole practice team.” John Lewis Ghyllmount Dental |
| communication in the dental office: Power Listening Bernard T. Ferrari, 2012-03-01 Listening is harder than it looks- but it's the difference between business success and failure. Nothing causes bad decisions in organizations as often as poor listening. But Bernard Ferrari, adviser to some of the nation's most influential executives, believes that such missteps can be avoided and that the skills and habits of good listening can be developed and mastered. He offers a step-by-step process that will help readers become active listeners, able to shape and focus any conversation. Ferrari reveals how to turn a tin ear into a platinum ear. His practical insights include: Good listening is hard work, not a passive activity Good listening means asking questions, challenging all assumptions, and understanding the context of every interaction Good listening results in a new clarity of focus, greater efficiency, and an increased likelihood of making better decisions Good listening can be the difference between a long career and a short one |
| communication in the dental office: Leadership and Communication in Dentistry Joseph P. Graskemper, 2019-03-26 This book provides practical strategies for dentists to effectively and confidently communicate with many dental insurance issues, as well as with their patients and members of their staff. Providing real-world examples and sample letters, the book includes specific guidance on how to handle common communication scenarios to avoid being caught off-guard or unprepared. Leadership and Communication in Dentistry begins with a unique section discussing communications with insurance companies, including negotiations, PPO contract issues, appeals letters, and more. It then includes chapters on communicating with patients, addressing how to listen to their concerns and motivate them, and staff, emphasizing how to be a better leader and institute office policies. The final section explores how dentists can use leadership and communication skills to improve their practice of dentistry. Provides concrete guidance on how dentists can confidently take the lead on conversations with dental insurance companies, their staff, and their patients Includes real-world examples of how to lead through communications Divided into sections covering communications with insurance companies, dental patients, and staff members Teaches that being mindful of proper communication and leadership skills will create a true balance for the successful dentist leader to become successful at living Leadership and Communication in Dentistry is a must-have resource for any dentist or dental student wishing to improve their communication skills. |
| communication in the dental office: Modern Dental Assisting - E-Book Doni L. Bird, Debbie S. Robinson, 2020-03-13 Easily master all aspects of dental assisting with the most up-to-date and most trusted text available. For more than 40 years, students and practitioners alike have relied on Modern Dental Assisting for its cutting-edge content, easy-to-grasp writing style, step-by-step procedures, and top-notch visuals. And the new 13th edition is no exception. With updated content — including the latest technological advancements, clinical photographs, and new coverage on cultural diversity and how it relates to patient care — this new edition will guide you from your first day of class all the way to your first job in dental assisting. - UNIQUE! Trusted expert authors Doni Bird and Debbie Robinson present information and procedures in a way that makes it easy for students to understand and apply the material. - Comprehensive, cutting-edge content is presented in approachable writing style. - Step-by-step procedures for general and expanded functions use color coding and clinical photos to demonstrate key dental assisting competencies. - 70 procedural videos include questions and answers correlated to the chapter procedures with closed-captioning in English and Spanish and audio narration in English. - UNIQUE! Interactive Dental Office program provides in-depth case studies integrated with periodontal charting, radiographic mounting, and more. - Dentrix practice management software on Evolve enables students to work with patient data much like they will in the office environment. - Recall and Critical Thinking questions in each chapter provide opportunities for practice and application. - Feature boxes on infection control and CDC practice, patient education, and law and ethics summarize recommendations and key applications in practice. - Key terminology list helps students better comprehend the chapter and how the information applies to dentistry practice. - Learning and performance outcomes set goals for what students will accomplish and serve as checkpoints for comprehension and skills mastery. - NEW! Information on cultural diversity grounds students in this important topic and how it relates to patient care and patient communication. - UPDATED! art program provides vivid original renderings of dental anatomy tooth morphology and dental imaging, along with improved photos of the latest products, equipment, and instruments. - NEW! Coverage of the latest advances in general and specialty dental care covers technological advancements, public health and access to care, teledentistry, infection control guidelines, the Zika virus, Ebola, the oral-systemic health connection, and more. - NEW! Updated critical thinking and recall questions challenge students and provide recollection skills. |
| communication in the dental office: Dental Communications American Dental Association, 2024-08-01 Save time and simplify your patient communication process with easy-to-use templates from Dental Communication: Emails, Templates, and Forms, Second Edition. With these flexible sample emails, you can seamlessly keep in touch with your patients about a variety of topics from appointment reminders to payment policies to highlighting the services you offer. This book includes more than 120 professional and courteous emails, prepopulated with distinct subject lines, that office staff can individualize and customize as much or as little as needed. Online access to digital email templates is included. Templates are adaptable for many purposes, including: • Drafting emails for patients, colleagues, vendors, and more • Creating content for social media and the web • Educating patients about common dental conditions and treatments you offer • Developing and customizing forms for patients in your practice • Promoting yourself or your practice in the media • Applying for jobs, fellowships, grants, and other volunteer opportunities |
| communication in the dental office: The European Patient Of The Future Coulter, Angela, Magee, Helen, 2003-06-01 This book reports the results of a major study carried out in eight different European countries to look at health policy dilemmas through the eyes of the patient. Drawing on literature reviews, focus groups and a survey of 1,000 people in each of the eight countries, the book addresses how patients no longer see themselves as passive recipients of care: increasingly they expect to be involved in all decisions that affect them. |
| communication in the dental office: Fast-track Training American Dental Association, 2007 |
| communication in the dental office: Student Workbook for Practice Management for the Dental Team E-Book Betty Ladley Finkbeiner, Charles Allan Finkbeiner, 2019-09-28 - NEW! Content includes the latest information on alternative workforce models, dental insurance and reimbursement, production, and inventory planning. - NEW! Expanded original Eaglesoft exercises provides you with even more practice. (Access to software provided with purchase of textbook.) |
| communication in the dental office: The New Art of Managing People, Updated and Revised Tony Alessandra, Phillip L. Hunsaker, Anthony J. Alessandra, 2008-12-23 When a manager establishes a friendly yet productive working atmosphere, the benefits to the whole organization are substantial. The Art of Managing People provides practical strategies, guidelines and techniques for * Developing the interpersonal skills necessary to improve relations with employees * Understanding the differences between people, and behaving accordingly * Assessing, and then improving, current working situations * Creating trust between managers and employees. Person-to-person skills are the key to developing an effective team of satisfied, energetic workers. Letting your workers express their own personalities and maximize their potentials will * Reduce stress within the work force, * Create a positive spirit throughout the company, and * Increase the organization's productivity and profitability. |
| communication in the dental office: Managing a Dental Practice the Genghis Khan Way Michael R. Young, 2016-03-23 Managing a Dental Practice the Genghis Khan Way shows you how to turn your practice into a successful business. Being an effective practice manager demands a clear vision, sufficient business knowledge and, above all, wise judgement. Never intended to be a theoretical book, this is a warts-and-all guide to managing a dental practice, written by s |
| communication in the dental office: CDT 2021 American Dental Association, 2020-09-08 To find the most current and correct codes, dentists and their dental teams can trust CDT 2021: Current Dental Terminology, developed by the ADA, the official source for CDT codes. 2021 code changes include 28 new codes, 7 revised codes, and 4 deleted codes. CDT 2021 contains new codes for counseling for the control and prevention of adverse oral, behavioral, and systemic health effects associated with high-risk substance use, including vaping; medicament application for the prevention of caries; image captures done through teledentistry by a licensed practitioner to forward to another dentist for interpretation; testing to identify patients who may be infected with SARS-CoV-2 (aka COVID-19). CDT codes are developed by the ADA and are the only HIPAA-recognized code set for dentistry. CDT 2021 codes go into effect on January 1, 2021. -- American Dental Association |
| communication in the dental office: Dental Practice Strategy Guide Dr. Randall M. LaFrom, 2018-03-26 Dental business strategy book for all phases of running a dental practice. |
| communication in the dental office: Communication, Psychology, Nutrition, and Preventive Dentistry Mary C. George, Eleanor A. Forbes, Clifton E. Crandell, 1980 Abstract: In order to employ techniques of patient management effectively, the dental assistant must master skills in communication and psychology. Insights into patient behavior and motivation, and suggestions for improved patient interactions are presented in a manual and study guide for dental assistants. The direct influence of good nutrition and diet on dental health is also emphasized; dental assistants play an important role in encouraging good nutritional habits in their patients. Thus, the principles of preventive dentistry are often conveyed to patients via the dental auxiliary. Other topics include the epidemiology and etiology of dental disease; fluorides; and oral physiotherapy. All staff on the dental team should practice preventive dentistry and promote dental health education to their patients. |
| communication in the dental office: Practice Management for Dental Hygienists Esther K. Andrews, 2007 This textbook prepares dental hygiene students and dental hygienists to handle the business and operational aspects of the dental office. The book teaches students how a dental office functions from an operational standpoint and how dental hygienists, as licensed professionals, fit into that operation. Major sections cover basics of dentistry and dental law, office management, applied communications, and employability skills. To accommodate a two-credit course, the text is concise and focuses on exercise-based learning. Each chapter includes workbook exercises, study questions, critical thinking activities, case studies, and RDH board practice questions, as well as selected references, Websites, and student activities. |
| communication in the dental office: Review Questions and Answers for Dental Assisting Betty Ladley Finkbeiner, Mosby, 2016-01-22 Provides a steadfast review for the dental assisting student preparing for course review, local or state exams, or national certification. Three comprehensive tests are included in the format, all common to national exams for dental assistants. Tests are divided into the following categories: General Chairside (360 questions total/120 questions per test); Radiation Health and Safety (300 questions total/100 questions per test); Infection Control (300 questions total/100 questions per test). For added convenience, each question is repeated in the answer key with the rationale for the correct choice so the results can be checked.-- From the preface. |
| communication in the dental office: Business Basics for Dentists James L. Harrison, David O. Willis, Charles K. Thieman, 2023-09-21 Business Basics for Dentists Concise yet comprehensive overview of business management principles tailored for dental practices, with strategies to apply the core concepts to achieve success Rather than presenting a rote checklist of steps for success, Business Basics for Dentists, Second Edition describes business, economic, marketing, and management principles and explains how to apply them to dental practice. Now fully updated throughout, this book provides the essential elements of a business course—management principles, economics, business finance, and financial analysis—without getting bogged down in too much detail. Dental students and new practitioners will learn how to use the core strategic and operational business philosophies to develop an effective dental practice. The business management principles are related to various aspects of running and managing a dental practice, including office communications, billing, inventory, and marketing. All aspects of practice transition are approached, including career opportunities, buying a practice, starting a new practice, multi-practitioner arrangements, practice valuation, and planning and developing a practice. The book also covers personal financial planning to ensure that the dentist is also planning for their finances and retirement beyond the bounds of the practice. Business Basics for Dentists, Second Edition covers: Personal money management and insurance needs, reducing the personal tax burden, estate planning, and securing financing Business entities, basic economics, the legal environment of the dental practice, financial statements, and business taxes and tax planning Management principles, planning the dental practice, financial analysis, and control in the dental office, maintaining production and collections, and gaining case acceptance Generating patients for the practice, controlling costs, promoting staff effectiveness, and maintaining daily operations Focusing on the transition period from a dental student, through corporate employee, to ownership, Business Basics for Dentists is a valuable tool for dental students and professionals seeking to further their career path through actionable advice from experts in the field. |
| communication in the dental office: The Administrative Dental Assistant - E-Book Linda J. Gaylor, 2023-11-17 Gain the knowledge and skills you need to manage a modern dental practice! The Administrative Dental Assistant, 6th Edition explains how to perform key office tasks such as patient scheduling, inventory control, basic bookkeeping, and records management. Not only does the book guide you through day-to-day office functions, but it helps you master problem-solving skills and learn communication tools and skills as you become an effective member of the healthcare team. Written by respected Dental Assisting educator Linda J. Gaylor, this practical guide also includes online exercises and downloadable Dentrix practice management software for plenty of realistic, hands-on practice. - Comprehensive coverage and a clear, concise organization make it easier to understand how to organize and operate today's dental office. - Procedures boxes provide step-by-step instructions on a wide variety of dental office duties. - Anatomy of... illustrations help to describe common office functions, computerized forms, and dental office equipment. - Patient Records provide examples of electronic and paper forms with an explanation of how to use and fill out the forms. - What Would You Do?, Food for Thought, and HIPAA boxes highlight key information and help you to apply what you have learned and to develop critical thinking and problem-solving skills. - Career-Ready Practices activities at the end of each chapter provide assignments allowing you to practice the specific skills needed in today's dental office. - NEW! Content addresses managing a dental office during national and worldwide public health emergencies, such as the COVID-19 pandemic, and includes updated information on digital office systems. - NEW! Enhanced coverage of bookkeeping and financial problem-solving skills is added. - NEW! Updated Dentrix Learning Edition based on Dentrix G7.3 provides experience working with practice management software to prepare for externships, and may be downloaded from the Evolve website. - NEW! Updated computer assignments on Evolve correlate with the new Dentrix Learning Edition, providing realistic on-the-job practice. |
| communication in the dental office: Oral Health Psychology Tiril Willumsen, Jostein Paul Årøen Lein, Ronald C. Gorter, Lena Myran, 2022-10-07 This textbook is exceptional in its coverage of modern theories on the patient-centered approach to communication, preventive dentistry, and dental anxiety. It provides the knowledge and tools required in order to implement a trauma-sensitive approach that will enhance the treatment experience for both the patient and the dental practitioner. General psychological aspects of dentistry and behavior management in patients who experience dental fear, anxiety, and pain are considered in detail. Extensive attention is devoted to the effective delivery of preventive care and dental treatment in a wide range of specific patient groups, including fearful and abused children and patients suffering from depression, personality disorders, psychosis, substance abuse disorders, and eating disorders. The importance of interdisciplinary cooperation and self-care in the dental clinic is also discussed. The book is an international collaborative effort between dentists and psychologists who draw on scientific research as well as their personal experiences in clinical practice. It is an excellent educational resource and will help readers to solve challenges in their own clinical settings. |
| communication in the dental office: Practice Management for the Dental Team E-Book Betty Ladley Finkbeiner, Charles Allan Finkbeiner, 2019-08-21 - NEW! Content includes the latest information on alternative workforce models, dental insurance and reimbursement, production, and inventory planning - UPDATED! Art program with modern illustrations and photographs helps you to understand today's office environment, tools, and equipment. - EXPANDED and IMPROVED! Test Bank with cognitive leveling and mapping to the Dental Assisting National Board (DANB) test blueprint. |
| communication in the dental office: Pediatric Dentistry Nikolaos Kotsanos, Haim Sarnat, Kitae Park, 2022-01-28 This textbook provides dental practitioners and students with all the knowledge required in order to treat optimally the oral conditions encountered in children and adolescents and to offer appropriate guidance on subsequent oral health self-care. The opening chapters are designed to assist readers in providing empathic care on the basis of a sound understanding of the processes of physical and psychological maturation. The use of sedation and anesthesia is then discussed, followed by detailed information on such key topics as tooth eruption and shedding, preventive and interceptive orthodontics, and control of dental caries. Restoration procedures and pulp treatment necessitated by dental caries, trauma and/or developmental anomalies are clearly described, with reference to relevant advances in dental technology and materials. Subsequent chapters focus on conditions compromising dental or general oral health in the pediatric age group, such as periodontal diseases, dental wear, dental anomalies, TMJ disorders, and soft tissue lesions. The book concludes by examining treatment approaches in children and adolescents with disabilities, syndromes, chronic diseases, craniofacial abnormalities, and generally advocating children centered dentistry as it affects their quality of life. |
| communication in the dental office: Case Acceptance in the Modern Dental Practice: Break Down Barriers, Increase Referrals and Boost Patient Satisfaction Adam McWethy, Frank Spear, D.D.S., 2017-10-20 Case Acceptance in the Modern Dental Practice focuses on that very issue and clearly outlines a number of scenarios to help you break down barriers through effectively communicating the value of dentistry with each patient. Each individual that sits in your chair will require a unique style of communication, and this is predicated on far more than the patient's personality. You have to know your patient and the many factors involved that may make a successful interaction harder to achieve. The findings and insights in this book - based on Dr. Frank Spear's real-world experience and Adam McWethy's extensive patient-focused research - will become your key to better understanding your patients in your mission to unlock greater case acceptance, improve practice growth and increase profitability. |
| communication in the dental office: Dental Care for Children with Special Needs Travis M. Nelson, Jessica R. Webb, 2019-02-19 This concise manual offers best practice guidance on dental treatment of pediatric patients with special health care needs (CSHCN). The straightforward approaches described will enable clinicians to deliver high-quality, patient-centered care to children with intellectual and developmental disabilities. Readers will find up-to-date information on case-based treatment planning, alternative caries management strategies, the use of behavioral and pharmacological interventions to facilitate delivery of quality treatment, and a team approach to care. Practical clinical tips are provided on how to achieve and maintain oral health, including good oral hygiene and nutrition. A systematic framework for patient assessment and interaction with medical colleagues will assist readers in understanding when dental protocols must be altered. Other important topics include techniques for effective communication with CSHCN, behavioral strategies to improve treatment acceptance, the role of occupational therapy techniques, the sensory adapted dental environment, and the use protective stabilization. |
| communication in the dental office: Pediatric Dentistry: Principles and Practice E-book M. S. Muthu, N Sivakumar, 2022-09-21 • Each chapter will provide PowerPoint slides for the faculties to use as a preliminary version for their UG classes. They can edit as needed and use them • Handy supplementary forms have been included for a few chapters, namely Case history, Protective stabilization, which students and practitioners can use to diagnose the problems and manage a child properly. It regularly allows excellent documentation at the department and clinic level to systematically collect data and write research papers • All the related and integrated specialties of Pediatric Dentistry is extensively covered with the experts in the field under Interdisciplinary Pediatric Dentistry • The terminologies and sections divisions are updated with the American Academy of Pediatric Dentistry (AAPD) and the International Association of Paediatric Dentistry (IAPD) guidelines • Clinician's Corner – Handy, clinical tips were provided at the end of each relevant chapter to understand better the topic for the students and the Practicing Dentists and Pediatric dentists • Chapters on exceptional and innovative topics such as Research Methodology for beginners, Dental Photography, Psychological ownership, Ethics, Ergonomics, which are often expected, have been included • Administering LA to children - one of the most challenging things in Pediatric Dentistry is addressed through a dedicated chapter on The TeDiE Technique • Flowcharts have been included in many chapters to understand the subject or procedures better. • Stepwise clinical images have been provided for specific clinical procedures (viz. ART, Strip crown) |
| communication in the dental office: Dental Care and Oral Health Sourcebook, 6th Ed. James Chambers, 2019-09-01 Provides basic consumer health information about dental hygiene, preventive care, and oral health concerns for children and adults, with facts about surgical, orthodontic, and cosmetic dental procedures, and diseases of the mouth and jaw. Includes index, glossary of related terms, and other resources. |
| communication in the dental office: The Administrative Dental Assistant Linda J Gaylor, 2016-03-01 Prime yourself for a successful career in the modern dental office with The Administrative Dental Assistant, 4th Edition. As it walks through the functions of today s dental business office, you ll learn how to master critical thinking, effective communication, and common tasks such as scheduling, patient records, and insurance processing along the way. This new edition also boasts a variety of new features, including: expanded information on the electronic health record (EHR) and the paperless dental office; professional tips and insights; the most recent HIPAA and OSHA guidelines; important soft skills, including Career-Ready Practice exercises; and all the latest technology, equipment, and procedures in use today. Paired with its companion workbook and online learning tools, The Administrative Dental Assistant is the sure fire way to keep you on top of this ever-changing profession.Comprehensive coverageprovides everything you need to know to manage today s dental office.Approachable writing stylepresentsneed-to-know contentin a way that is easy to grasp, regardless of your reading level or setting.Trusted author Linda Gaylorlends years of experience as a practicing dental assistant, instructor of dental assisting, and curriculum director.Procedureboxesprovide step-by-step instructions on a wide variety of dental office duties.HIPAA boxeskeep you well-versed in the key concepts and applications of the Health Insurance Portability and Accountability Act.Anatomy of images with annotated textbreak down common dental office equipment, forms, and administrative to further comprehension.What Would You Do? boxes present common situations you may face in the work place.Patient file folderwith examples of both electronic and paperclinical forms and recordsprovides you experience working with confidential documents.Art programshowcases images of electronic and traditional paperwork, actual offices, equipment and technology to help reinforce the text.Bolded vocabulary terms and glossarygive you a foundation for effective office communication.Key pointsallow you to ensure that you have grasped key content before graduating to the next chapter.Dental office simulation tool on the Evolve companion website allows you to practice many of the typical office functions in a realistic virtual environment.Did You Know? boxes feature snippets of helpful background information to context or rationales to office processes and procedures.Food for Thought boxes highlight key concepts and call readers attention to various ways the concepts are used in everyday life. NEW! Electronic content more comprehensively addresses the electronic health record (EHR) and the paperless dental office.NEW! Emphasis on 21st century job skills is seen throughout the book as chapters discuss the soft skills like work ethic, collaboration, professionalism, social responsibility, critical thinking, and problem-solving that dental assistants must possess.NEW! Career-Ready Practice exercises are included at the end of each chapter asking readers to recall and assimilate information learned within the chapter and demonstrate its application in the dental office.NEW! Content updates include HIPAA changes, insurance updates (including the new claim form), dental terminology overview, new hazard communication procedures, and more.NEW! Additional artwork incorporates new images focused on technology in the dental office and new, paperless ways to manage the day-to-day functions. |
| communication in the dental office: Health Behavior Change in the Dental Practice Christoph Ramseier, Jean E. Suvan, 2011-06-09 Health Behavior Change in the Dental Practice presents an overview of health behavior change, focusing on the spirit of motivational interviewing. Targeting the clinical application of the principles, the book applies lessons learned from the field of general and behavioral medicine to the dental practice. By presenting a series of clinical examples and accompanying dialogue, the book guides the reader in using motivational interviewing techniques as tools for oral hygiene education, tobacco use cessation, and dietary counseling. Health Behavior Change in the Dental Practice supports the trend towards risk management in oral health care, offering practical guidance to promote health behavior change in patients. |
| communication in the dental office: How To Break Bad News Robert Buckman, 1992-08-08 For many health care professionals and social service providers, the hardest part of the job is breaking bad news. The news may be about a condition that is life-threatening (such as cancer or AIDS), disabling (such as multiple sclerosis or rheumatoid arthritis), or embarrassing (such as genital herpes). To date medical education has done little to train practitioners in coping with such situations. With this guide Robert Buckman and Yvonne Kason provide help. Using plain, intelligible language they outline the basic principles of breaking bad new and present a technique, or protocol, that can be easily learned. It draws on listening and interviewing skills that consider such factors as how much the patient knows and/or wants to know; how to identify the patient's agenda and understanding, and how to respond to his or her feelings about the information. They also discuss reactions of family and friends and of other members of the health care team. Based on Buckman's award-winning training videos and Kason's courses on interviewing skills for medical students, this volume is an indispensable aid for doctors, nurses, psychotherapists, social workers, and all those in related fields. |
Communication | Definition, Types, Examples, & Facts | Britannica
May 8, 2025 · Communication, the exchange of meanings between individuals through a common system of symbols. This article treats the functions, types, and psychology of communication. …
Communication - Wikipedia
There are many forms of communication, including human linguistic communication using sounds, sign language, and writing as well as animals exchanging information and attempts to …
What Is Communication? How to Use It Effectively
Communication is sharing messages through words, signs, and more to create and exchange meaning. Feedback is a key part of communication, and can be given through words or body …
What is Communication? Verbal, Non-Verbal & Written
Communication is simply the act of transferring information from one place, person or group to another. Every communication involves (at least) one sender, a message and a recipient. This …
What is Communication? The Definition of Communication
Apr 30, 2011 · Communication is the act of conveying information for the purpose of creating a shared understanding. It’s something that humans do every day. The word “communication” …
What is Communication? Types, Meaning and Importance
In simple terms, communication is the process of exchanging information between individuals or groups. It involves the transmission of ideas, feelings, or facts from one person (the sender) to …
1.1 What is Communication: Types and Forms
Communication generates meaning by sending and receiving symbolic cues influenced by multiple contexts. There are three types of communication: verbal, nonverbal, and written. …
Effective Communication Improving Your Interpersonal Skills
Mar 13, 2025 · Whether you’re trying to improve communication with your romantic partner, kids, boss, or coworkers, learning the following communication skills can help strengthen your …
What is Communication? - National Communication Association
At its foundation, Communication focuses on how people use messages to generate meanings within and across various contexts, and is the discipline that studies all forms, modes, media, …
12 Types of Communication (2025) - Helpful Professor
Sep 21, 2023 · Generally, we categorize it into the four main mediums of communication: verbal, nonverbal, written, and visual. However, we can also look at other ways to distil …
Communication | Definition, Types, Examples, & Facts | Britannica
May 8, 2025 · Communication, the exchange of meanings between individuals through a common system of symbols. This article treats the functions, types, and psychology of communication. …
Communication - Wikipedia
There are many forms of communication, including human linguistic communication using sounds, sign language, and writing as well as animals exchanging information and attempts to …
What Is Communication? How to Use It Effectively
Communication is sharing messages through words, signs, and more to create and exchange meaning. Feedback is a key part of communication, and can be given through words or body …
What is Communication? Verbal, Non-Verbal & Written
Communication is simply the act of transferring information from one place, person or group to another. Every communication involves (at least) one sender, a message and a recipient. This …
What is Communication? The Definition of Communication
Apr 30, 2011 · Communication is the act of conveying information for the purpose of creating a shared understanding. It’s something that humans do every day. The word “communication” …
What is Communication? Types, Meaning and Importance
In simple terms, communication is the process of exchanging information between individuals or groups. It involves the transmission of ideas, feelings, or facts from one person (the sender) to …
1.1 What is Communication: Types and Forms
Communication generates meaning by sending and receiving symbolic cues influenced by multiple contexts. There are three types of communication: verbal, nonverbal, and written. …
Effective Communication Improving Your Interpersonal Skills
Mar 13, 2025 · Whether you’re trying to improve communication with your romantic partner, kids, boss, or coworkers, learning the following communication skills can help strengthen your …
What is Communication? - National Communication Association
At its foundation, Communication focuses on how people use messages to generate meanings within and across various contexts, and is the discipline that studies all forms, modes, media, …
12 Types of Communication (2025) - Helpful Professor
Sep 21, 2023 · Generally, we categorize it into the four main mediums of communication: verbal, nonverbal, written, and visual. However, we can also look at other ways to distil …
