| business process levels 1 5: Fundamentals of Business Process Management Marlon Dumas, Marcello La Rosa, Jan Mendling, Hajo A. Reijers, 2018-03-23 This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide. In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 230 exercises – many with solutions – and numerous suggestions for further reading. This second edition includes extended and completely revised chapters on process identification, process discovery, qualitative process analysis, process redesign, process automation and process monitoring. A new chapter on BPM as an enterprise capability has been added, which expands the scope of the book to encompass topics such as the strategic alignment and governance of BPM initiatives. The textbook is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website. |
| business process levels 1 5: The Complete Business Process Handbook Mark Von Rosing, Henrik von Scheel, August-Wilhelm Scheer, 2014-12-06 The Complete Business Process Handbook is the most comprehensive body of knowledge on business processes with revealing new research. Written as a practical guide for Executives, Practitioners, Managers and Students by the authorities that have shaped the way we think and work with process today. It stands out as a masterpiece, being part of the BPM bachelor and master degree curriculum at universities around the world, with revealing academic research and insight from the leaders in the market. This book provides everything you need to know about the processes and frameworks, methods, and approaches to implement BPM. Through real-world examples, best practices, LEADing practices and advice from experts, readers will understand how BPM works and how to best use it to their advantage. Cases from industry leaders and innovators show how early adopters of LEADing Practices improved their businesses by using BPM technology and methodology. As the first of three volumes, this book represents the most comprehensive body of knowledge published on business process. Following closely behind, the second volume uniquely bridges theory with how BPM is applied today with the most extensive information on extended BPM. The third volume will explore award winning real-life examples of leading business process practices and how it can be replaced to your advantage. Learn what Business Process is and how to get started Comprehensive historical process evolution In-depth look at the Process Anatomy, Semantics and Ontology Find out how to link Strategy to Operation with value driven BPM Uncover how to establish a way of Thinking, Working, Modelling and Implementation Explore comprehensive Frameworks, Methods and Approaches How to build BPM competencies and establish a Center of Excellence Discover how to apply Social BPM, Sustainable and Evidence based BPM Learn how Value & Performance Measurement and Management Learn how to roll-out and deploy process Explore how to enable Process Owners, Roles and Knowledge Workers Discover how to Process and Application Modelling Uncover Process Lifecycle, Maturity, Alignment and Continuous Improvement Practical continuous improvement with the way of Governance Future BPM trends that will affect business Explore the BPM Body of Knowledge |
| business process levels 1 5: Handbook on Business Process Management 1 Jan vom Brocke, Michael Rosemann, 2014-08-29 Business Process Management (BPM) has become one of the most widely used approaches for the design of modern organizational and information systems. The conscious treatment of business processes as significant corporate assets has facilitated substantial improvements in organizational performance but is also used to ensure the conformance of corporate activities. This Handbook presents in two volumes the contemporary body of knowledge as articulated by the world' s leading BPM thought leaders. This first volume focuses on arriving at a sound definition of BPM approaches and examines BPM methods and process-aware information systems. As such, it provides guidance for the integration of BPM into corporate methodologies and information systems. Each chapter has been contributed by leading international experts. Selected case studies complement their views and lead to a summary of BPM expertise that is unique in its coverage of the most critical success factors of BPM. The second edition of this handbook has been significantly revised and extended. Each chapter has been updated to reflect the most current developments. This includes in particular new technologies such as in-memory data and process management, social media and networks. A further focus of this revised and extended edition is on the actual deployment of the proposed theoretical concepts. This volume includes a number of entire new chapters from some of the world's leading experts in the domain of BPM. |
| business process levels 1 5: Business Process Change Paul Harmon, 2014-04-26 Business Process Change, 3rd Edition provides a balanced view of the field of business process change. Bestselling author Paul Harmon offers concepts, methods, cases for all aspects and phases of successful business process improvement. Updated and added for this edition is new material on the development of business models and business process architecture development, on integrating decision management models and business rules, on service processes and on dynamic case management, and on integrating various approaches in a broad business process management approach. New to this edition: - How to develop business models and business process architecture - How to integrate decision management models and business rules - New material on service processes and on dynamic case management - Learn to integrate various approaches in a broad business process management approach - Extensive revision and update addresses Business Process Management Systems, and the integration of process redesign and Six Sigma - Learn how all the different process elements fit together in this best first book on business process, now completely updated - Tailor the presented methodology, which is based on best practices, to your organization's specific needs - Understand the human aspects of process redesign - Benefit from all new detailed case studies showing how these methods are implemented |
| business process levels 1 5: Business Process Management John Jeston, Johan Nelis, 2014-01-21 This textbook provides organisational leadership with an understanding of business process management and its benefits to an organisation. It provides a practical framework, complete with a set of tools and techniques, to successfully implement business process management projects. |
| business process levels 1 5: Business Process Change Paul Harmon, 2019-02-28 Business Process Change: A Business Process Management Guide for Managers and Process Professionals, Fourth Edition, provides a balanced view of the field of business process change. Bestselling author and renowned expert in the field Paul Harmon offers concepts, methods, cases for all aspects, and phases of successful business process improvement. Students and professionals alike will benefit from the comprehensive coverage and customizable, integrated approach to broad business process management that focuses on improving efficiency and productivity. In this updated Edition, particular attention is paid to the impact of disruptive technology on business and the need for agile transformation. - Covers Business Process Management Systems and the integration of process redesign and Six Sigma - Explores how different process elements fit together, including the human aspects of process redesign - Presents best-practice methodologies that can be applied and tailored to an organization's specific needs - Offers invaluable, detailed case studies demonstrating how these key methods are implemented |
| business process levels 1 5: CISA Certified Information Systems Auditor Study Guide David L. Cannon, 2009-10-06 Prepare for CISA certification and improve your job skills with the training you'll receive in this valuable book. Covering the very latest version of the exam, it's packed with instruction on all exam content areas, including the most up-to-date regulations, IS auditing best practices, and compliances. You'll find practical exercises and plenty of real-world scenarios—just what you need for the CISA exam, and beyond. Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file. |
| business process levels 1 5: Business Process Management Design Guide: Using IBM Business Process Manager Dr. Ali Arsanjani, Nakul Bharade, Magnus Borgenstrand, Philipp Schume, J. Keith Wood, Vyacheslav Zheltonogov, IBM Redbooks, 2015-04-27 IBM® Business Process Manager (IBM BPM) is a comprehensive business process management (BPM) suite that provides visibility and management of your business processes. IBM BPM supports the whole BPM lifecycle approach: Discover and document Plan Implement Deploy Manage Optimize Process owners and business owners can use this solution to engage directly in the improvement of their business processes. IBM BPM excels in integrating role-based process design, and provides a social BPM experience. It enables asset sharing and creating versions through its Process Center. The Process Center acts as a unified repository, making it possible to manage changes to the business processes with confidence. IBM BPM supports a wide range of standards for process modeling and exchange. Built-in analytics and search capabilities help to further improve and optimize the business processes. This IBM Redbooks® publication provides valuable information for project teams and business people that are involved in projects using IBM BPM. It describes the important design decisions that you face as a team. These decisions invariably have an effect on the success of your project. These decisions range from the more business-centric decisions, such as which should be your first process, to the more technical decisions, such as solution analysis and architectural considerations. |
| business process levels 1 5: Managing Business Process Flows Ravi Anupindi, Sunil Chopra, Sudhakar D. Deshmukh, Jan A. Van Mieghem, Eitan Zemel, 2013-07-30 For graduate level courses in Operations Management or Business Processes. A structured, data-driven approach to understanding core operations management concepts. Anupindi shows how managers can design and manage process structure and process drivers to improve the performance of any business process. The third edition retains the general process view paradigm while providing a sharper, more streamlined presentation of the development of ideas in each chapter-all of which are illustrated with contemporary examples from practice. |
| business process levels 1 5: The Complete Guide to Business Process Management Jean-Noël Gillot, 2008 |
| business process levels 1 5: Information Systems for Small and Medium-sized Enterprises Jan Devos, Hendrik van Landeghem, Dirk Deschoolmeester, 2013-10-04 This book establishes and explores existing and emerging theories on Small and Medium-sized Enterprises (SMEs) and the adoption of IT/IS. It presents the latest empirical research findings in that area of IS research and explores new technologies and practices. The book is written for researchers and professionals working in the field of IS research or the research of SMEs. Moreover, the book will be a reference for researchers, professionals and students in management information systems science and related fields. |
| business process levels 1 5: COBIT Process Assessment Model (PAM) Isaca, 2011-12-31 |
| business process levels 1 5: Business Process Management Alistair Barros, Avigdor Gal, Ekkart Kindler, 2012-08-27 This book constitutes the proceedings of the 10th International Conference on Business Process Management, BPM 2012, held in Tallinn, Estonia, in September 2012. The 17 regular papers and 7 short papers included in this volume were carefully reviewed and selected from 126 submissions. The book also features two keynote lectures which were given at the conference. The papers are organized in topical sections named: process quality; conformance and compliance; BPM applications; process model analysis; BPM and the cloud; requirements and performance; process mining; and refactoring and optimization. |
| business process levels 1 5: Run Grow Transform Steven C Bell, 2012-09-06 Your customers want innovation and value, and they want it now. How can you apply Lean principles and practices throughout your enterprise to drive operational excellence, reduce costs while improving quality, enable efficient growth, and accelerate idea-to-value innovation? Shingo Prize-winning author Steve Bell and other thought leaders show you how—guiding you to more effectively align people and purpose, promote enterprise agility, and leverage transformative IT capabilities to create market-differentiating value for your customers. Combining research and insight with practical examples and in-depth case studies that can be put to immediate use, Run Grow Transform: Integrating Business and Lean IT is a must read for leaders and senior managers from all disciplines, showing you how to: Drive enterprise outcomes and strategy through adaptive Business/IT learning Maximize collaboration, leverage the knowledge and skills of your teams Overcome enterprise-wise obstacles commonly encountered by Agile development teams Improve infrastructure reliability and cost, learn how to get the best results from operations frameworks including ITIL, COBIT and ISO 20000 Apply Lean principles to Enterprise Architecture and Business Process Management disciplines Make informed, value-based choices about outsourcing Tap into big data and social media to listen to and interact with the virtual voice of your customers Streamline management, collaboration, and communication systems Identify and measure the right things that lead to customer value What readers are saying: This book focuses on the most critical and challenging issue for any aspect of the development or use of IT: creating a collaborative learning culture. —Jeffrey K. Liker, Shingo Prize-winning Author of The Toyota Way Run Grow Transform takes the next logical step to driving enterprise value. This could be the game-changing playbook for IT 3.0. —Mark Katz, CIO & Senior Vice President, Esselte Corporation A powerful read detailing how companies can leverage their Lean IT transformation to supercharge the business. —Tom Paider, IT Build Capability Leader, Nationwide The consistent application of the practices described in this book has enabled Embraer to reap huge gains. I recommend this book as a desktop companion. —Alexandre Baulé, Vice President Information Systems, Embraer ... takes the reader a leap forward, ready for immediate application to bridge Lean and innovation. —Melissa Barrett, Enterprise Architecture & IT Strategy, Premera Blue Cross ... sets out the principles and practices necessary for success in the new economy. —Jez Humble, Author of Continuous Delivery Steve Bell has hit another home run with this book. Either your organization will adopt the wisdom contained in this book and thrive, or your competitors will do so and put you out of business. —Scott Ambler, Author of Disciplined Agile Delivery It’s rare to see truly new insight added to the Lean discussion. Steve Bell does just that by continuing to push the frontiers of Lean thinking. —Alexander Brown, COO, Scrum Inc. Steve Bell has mapped a new trajectory. I challenge any CIO to read Bell’s breakthrough work and not be compelled to start this journey to become a transformative leader in the creation of real and sustainable value. —Jeffrey Barnes, Society for Information Management (SIM), Regional Director, Advanced Practices Council All too often the IT organization is viewed as an impediment to lean transformation, when it truly can be a catalyst. Steve’s book sorts out all the noise, the jargon, and the hero culture, guiding the reader to what is so obvious, yet so hard to see: build your culture around your customer! —Josh Rapoza, Director of Web Strategy and Operations, Lean Enterprise Institute Aligning Lean and IT is a great challenge with a big payoff. This book really shows how Lean and IT can create a strong enterprise; it’s a great inspiration. —Klaus Lyck Petersen, Solar A/S A must read for any organization that is pursuing continuous improvement. In today’s world, real business improvement cannot be achieved without the IT factor; this book will help any organization achieve the improvement that they are seeking. —Barry J. Brunetto, Vice President, Information Systems, Blount International Precise, concise, and entertaining, this book provides the reader with crucial tips on how IT can help enterprises survive and thrive in a fast-paced technological and economic environment. This is mandatory reading not only for businesses and IT organizations, but also for universities and policy makers. —Fuat Alican, PhD, Vice President, Central American Scientific Research and Education Center Not just for Lean Practitioners, Run Grow Transform is a must-have reference for any IT organization, regardless of size, age or industry, looking to move to the next level of performance. —Sarah Topham, Lean Deployment Leader, Information Technology & Product Management, Paychex, Inc. This is a long overdue book that addresses the key challenges for today's IT organization and puts Lean IT into a context that is too often lacking. —James Finister, Tata Consultancy Services The 'business as usual' scenario is not an option in today’s economy and global challenges. A transformation in methods, tools and frameworks is needed to guide our business decisions. This book is your first step! —Khuloud Odeh, IT Director, Grameen Foundation Delivering beyond the helpful folk wisdom and narrow techniques and technologies found elsewhere, Steve Bell and his contributors provide practical full value stream lifecycle methods for continuous improvement using Lean in an IT and customer (business) setting. —Martin Erb, Director of Professional Services, Pink Elephant Run Grow Transform clarifies the eternal quest of IT: to simply running of the business and to create innovative solutions to grow the business and create sustainable competitive advantage to transform the way customers interact with your business, in plain, actionable advice from one who has been on the front lines. —Tom Foco, Value Stream Solutions |
| business process levels 1 5: Business Process Management Forum Dirk Fahland, Chiara Ghidini, Jörg Becker, Marlon Dumas, 2020-09-03 This book constitutes the proceedings of the BPM Forum of the 18th International Conference on Business Process Management, BPM 2020, which was planned to take place in Seville, Spain, in September 2020. Due to the COVID-19 pandemic the conference took place virtually. The BPM Forum hosts innovative research which has a high potential of stimulating discussions. The papers selected for the forum are expected to showcase fresh ideas from exciting and emerging topics in BPM, even if they are not yet as mature as the regular papers at the conference. The 19 papers presented in this volume were carefully reviewed and selected from a total of 125 submissions to the main conference. They were organized in topical sections named: process modeling; process mining; predictions and recommendations; BPM adoption and maturity; and standardization, change, and handoffs. |
| business process levels 1 5: Business Process Management Jim Hagemann Snabe, 2009 Part I: Business process management: A new strategic context? Part II: The BPM Roadmap. Part III: Business process platform - the enabler for BPM. Part IV: Experience and conclusion. Appendices. |
| business process levels 1 5: Proceedings of the XIII International Symposium SymOrg 2012: Innovative Management and Business Performance , 2012-06-03 |
| business process levels 1 5: Handbook on Business Process Management 2 Jan vom Brocke, Michael Rosemann, 2014-08-28 Business Process Management (BPM) has become one of the most widely used approaches for the design of modern organizational and information systems. The conscious treatment of business processes as significant corporate assets has facilitated substantial improvements in organizational performance but is also used to ensure the conformance of corporate activities. This Handbook presents in two volumes the contemporary body of knowledge as articulated by the world's leading BPM thought leaders. This second volume focuses on the managerial and organizational challenges of BPM such as strategic and cultural alignment, governance and the education of BPM stakeholders. As such, this book provides concepts and methodologies for the integration of BPM. Each chapter has been contributed by leading international experts. Selected case studies complement their views and lead to a summary of BPM expertise that is unique in its coverage of the most critical success factors of BPM. The second edition of this handbook has been significantly revised and extended. Each chapter has been updated to reflect the most current developments. This includes in particular new technologies such as in-memory data and process management, social media and networks. A further focus of this revised and extended edition is on the actual deployment of the proposed theoretical concepts. This volume includes a number of entire new chapters from some of the world's leading experts in the domain of BPM. |
| business process levels 1 5: Business Process Management Applied Charles C. Poirier, Ian Walker, 2005-07-15 Businesses around the world are discovering the improvements possible through a focus on the key process steps contained in an end-to-end supply chain connecting multiple enterprises. Industry leading firms are bringing five to eight points of new profit to their bottom line, while the laggards have failed to generate any return on investment (ROI). This book will help the reader understand how process improvement can add value for firms of any size in any business, and show the way to track those savings to the profit and loss statement. It will introduce a roadmap for achieving success by relating specific process improvements to specific savings and value creation. It begins with a guiding framework and a presentation of the underlying architecture, including the basic elements of optimizing the extended enterprise, applying business process management (BPM) tools and techniques, and bringing value to all constituents of the network enterprise, especially the end consumer. The result is the creation of a truly linked and optimized intelligent business network that delivers greater value than competitors. |
| business process levels 1 5: Lean Six Sigma For Dummies John Morgan, Martin Brenig-Jones, 2012-03-12 Maximize the quality and efficiency of your organization If you want to make your organization or team more productive, you have to change the way it thinks. Combining the leading improvement methods of Six Sigma and Lean, this winning technique drives performance to the next level. But the jargon-packed language and theory of Lean Six Sigma can be intimidating for both beginners and experienced users. Whether you want to manage a project more tightly or fine-tune existing systems and processes, Lean Six Sigma For Dummies gives you plain-English guidance to achieve your business goals. Lean Six Sigma For Dummies outlines the key concepts of this strategy and explains how you can use it to get the very best out of your business. You'll discover lots of tools and techniques for implementing Lean Six Sigma; guidance on policy deployment; information on managing change in your organization; useful methods for choosing which projects to tackle; and much more. Gives you plain-English explanations of complicated jargon Serves as a useful tool for businesspeople looking to make their organization more effective Helps you achieve business goals with ease If you're a project manager or other businessperson looking for new and effective ways to improve your process, Lean Six Sigma For Dummies has you covered. |
| business process levels 1 5: Business Concepts and Models Garth Holloway, 2014-01-10 Garth Holloway has had over twenty years of experience in rapidly contextualizing, separating, and addressing complex business issues. In this book, he helps you to think strategically about some of the key business concepts that you, as a manager, will encounter over the course of your career. In addition to discussing business requirements, business architecture, governance, measuring business performance and growing shareholder value, Garth also addresses: Understanding the culture of your organization and then, if necessary, changing it. How to improve organizational performance. Why there is no such thing as an IT strategy. The difference between policy and rules. The gulf between what businesses want and what customers value. |
| business process levels 1 5: Systems Analysis and Design Alan Dennis, Barbara Haley Wixom, Roberta M. Roth, 2008-12-10 The 4th edition of Systems Analysis and Design continues to offer a hands-on approach to SA&D while focusing on the core set of skills that all analysts must possess. Building on their experience as professional systems analysts and award-winning teachers, authors Dennis, Wixom, and Roth capture the experience of developing and analyzing systems in a way that students can understand and apply. With Systems Analysis and Design, 4th edition, students will leave the course with experience that is a rich foundation for further work as a systems analyst. |
| business process levels 1 5: Collaborative Business Process Engineering and Global Organizations: Frameworks for Service Integration Unhelkar, Bhuvan, Ghanbary, Abbass, Younessi, Houman, 2009-07-31 This book is about achieving organizational synergy in an era of business which is rapidly moving towards electronic collaboration, providing clear definition of the next phase of this collaborative evolution of the Internet--Provided by publisher. |
| business process levels 1 5: Business Information Systems: Concepts, Methodologies, Tools and Applications Management Association, Information Resources, 2010-06-30 Business Information Systems: Concepts, Methodologies, Tools and Applications offers a complete view of current business information systems within organizations and the advancements that technology has provided to the business community. This four-volume reference uncovers how technological advancements have revolutionized financial transactions, management infrastructure, and knowledge workers. |
| business process levels 1 5: Total Quality in Managing Human Resources Joe Petrick, 2017-10-06 Human resource management is a particularly challenging role, both domestically and globally. This challenge can be viewed either as an opportunity or as a threat. As an opportunity, the principles and practices of total quality presented in this book can help human resource professionals or anyone who manages people, transform institutionalized mediocrity into organizational excellence. The focus of this book is on managing the difference TQ makes in human resources. Whereas the traditional nature and scope of responsibility for most human resource professionals has been that of staff support geared to administrative compliance, the total quality approach offered here reveals the keys to developing and sustaining commitment to world-class performance. These keys include strategic input and continual improvement of the human resource system to enhance internal and external customer satisfaction both now and in the future. The full meaning of these new TQ role demands is explored in light of the driving forces reshaping the HR environment into the 21st Century. In addition, this book offers practitioner assessment instruments, practical TQ tools, and specific implementation steps to take in order to make the TQ difference in managing human resources domestically and globally. |
| business process levels 1 5: Enterprise, Business-Process and Information Systems Modeling Terry Halpin, John Krogstie, Selmin Nurcan, Erik Proper, Rainer Schmidt, Pnina Soffer, Roland Ukor, 2009-04-30 This book contains the proceedings of two long-standing workshops: The 10th International Workshop on Business Process Modeling, Development and Support, BPMDS 2009, and the 14th International Conference on Exploring Modeling Methods for Systems Analysis and Design, EMMSAD 2009, held in connection with CAiSE 2009 in Amsterdam, The Netherlands, in June 2009. The 17 papers accepted for BPMDS 2009 were carefully reviewed and selected from 32 submissions. The topics addressed by the BPMDS workshop are business and goal-related drivers; model-driven process change; technological drivers and IT services; technological drivers and process mining; and compliance and awareness. Following an extensive review process, 16 papers out of 36 submissions were accepted for EMMSAD 2009. These papers cover the following topics: use of ontologies; UML and MDA; ORM and rule-oriented modeling; goal-oriented modeling; alignment and understandability; enterprise modeling; and patterns and anti-patterns in enterprise modeling. |
| business process levels 1 5: Advanced Perspectives on Global Industry Transitions and Business Opportunities Saruchera, Fanny, 2021-03-18 As more companies shift their operations between countries to take advantage of lower costs and greater profit, the global market continues to change rapidly, resulting in global hypercompetition that can be detrimental to a business. Firms must remain updated with the latest research as they navigate cultural differences, communication challenges, and inconsistent standards in order to thrive. Advanced Perspectives on Global Industry Transitions and Business Opportunities is an essential, comprehensive reference book that explores the current global business environment and the challenges that have arisen due to contemporary globalization and the resulting global hypercompetition. With a broad scope, the book covers the implications of industry transitions from small and medium-sized companies to multinational businesses and large enterprises and discusses opportunities for both born global and born-again global firms. Featuring topics that deal with innovation, digitalization, disruptive technologies, and international collaboration, this is an ideal source for executives, managers, entrepreneurs, global businesses and businesses looking to transition to the global market, academicians, researchers, and students. |
| business process levels 1 5: Open System Architecture for CIM ESPRIT Consortium AMICE, 2012-12-06 On Integration computer applications have by now entered almost all enterprises, but mostly in an uncoordinated way without long term integration plans or automation strategies. Departments introduced computing equipment and purchased or developed programs to support their department operations. This approach divided an enterprise into small and almost autonomous enterprises, each with the goal to deploy the computer to make their department and its associated activities work more efficiently. Thus many departments acquired computers, developed and installed automation systems and PCs and educated their staff, announcing this was done to make the work force aware of the large benefits that computers bring. In this fashion the most important functions in an enterprise were more or less computerized (accounting more, CAM and CAD less). In 1986 Europe, the level of computerization in descending order of significance was as follows: Accounting, Inventory Control, Order Entry, Production Planning & Control, Purchasing, Distribution, Sales Planning, Shop Floor Control, Process Control, Quality Control, Manufacturing Engineering (including CAM), and finally Design Engineering (with CAD) [1]. The net result (something that dawned upon us after decades) was that the enterprise consisted of many II islands of ll automation • Moreover, these islands could even be found within departments, where specific functions had been computerized without regard to the impact on the remainder. In the late seventies it became clear that smooth transfer of information between enterprise activities and even within departments was a burden, if at all possible. |
| business process levels 1 5: Information and Communication Technologies in Education, Research, and Industrial Applications Andreas Bollin, Vadim Ermolayev, Heinrich C. Mayr, Mykola Nikitchenko, Aleksander Spivakovsky, Mykola Tkachuk, Vitaliy Yakovyna, Grygoriy Zholtkevych, 2021-05-21 This book contains revised and extended versions of the best papers presented at the 16th International Conference on Information and Communication Technologies in Education, Research, and Industrial Applications, ICTERI 2020, held in Kherson, Ukraine, in October 2020. Due to the COVID-19 pandemic the conference was held online. The 8 revised full papers included in this volume were carefully reviewed and selected from 347 initial submissions. The papers are organized in the following topical sections: ICT in education; ICT in research and industry. |
| business process levels 1 5: Analysis of Manufacturing Enterprises N. Viswanadham, 2012-12-06 Analysis of Manufacturing Enterprises presents a unified and systematic treatment of manufacturing enterprises. These enterprises are networks of companies working in partnership. Such networks are a common occurrence in auto, grocery, apparel, computer and other industries; and competition is among enterprises rather than between individual companies. Thus, for these enterprises (global or local) to succeed, there is a need for systematically designing the enterprise-wide value delivery processes such as the order-to-delivery process, supply chain process, and new product development process. This calls for developing systematic analysis methodologies for evaluating the performance of value delivering processes. Analysis of Manufacturing Enterprises fills this vital need. The first part of the book focuses on foundations of manufacturing enterprises: the generic value delivery process, their performance measures and redesign to meet specifications on lead time and defect levels. The second part provides a clear and comprehensive discussion on new product development, order to delivery, and supply chain processes, which are core processes of a manufacturing enterprise. Analysis of Manufacturing Enterprises is an excellent resource for researchers and professionals in the field of manufacturing engineering. |
| business process levels 1 5: Business Process Engineering D. Jack Elzinga, Thomas R. Gulledge, Chung-Yee Lee, 2012-12-06 Due to growing concern about the competitiveness of industry in the international marketplace and the efficiency ofgovernment enterprises, widespread initiatives are currently underway to enhance thecompetitive posture offirms and to streamline government operations. Nearly all enterprises are engaged in assessing ways in which their productivity, product quality and operations can be improved. These efforts canbe described as Business Process Engineering (BPE). BPE had its roots in industry under differing titIes: Process Improvement, Process Simplification, Process Innovation, Reengineering, etc. It has matured to be an important ingredient of successful enterprises in the private and public sectors. After extensive exploitation by industrial and governmental practitioners and consultants, it is attracting increasing attention from academics in the fields of engineering and business. However, even with all of this attention in the popular literature, serious scholarly literature on BPE is in short supply. TItis is somewhat surprising, especially since so many large international organizations have attempted BPE projectswith varied success. |
| business process levels 1 5: Business Process Management Umeshwar Dayal, Johann Eder, Jana Koehler, Hajo A. Reijers, 2009-08-28 This book constitutes the refereed proceedings of the 7th International Conference on Business Process Management, BPM 2009, held in Ulm, Germany, in September 2009. The volume contains 19 revised full research papers carefully reviewed and selected from 116 submissions, as well as 3 invited talks. The conference has a record of attracting innovative research of the highest quality related to all aspects of BPM, including theory, frameworks, methods, techniques, architectures, standards, and empirical findings. |
| business process levels 1 5: Architectures and Frameworks for Developing and Applying Blockchain Technology Shi, Nansi, 2019-06-28 The blockchain revolution has drastically impacted global economics and the strategic practices within different industries. Cryptocurrency specifically has forever changed the face of business and the implementation of business online. While innovative, people are still in the early stages of building and developing blockchain technology and its applications, and it is critical that researchers and practitioners obtain a better understanding of this global phenomenon. Architectures and Frameworks for Developing and Applying Blockchain Technology is an essential reference source that presents the technological foundation, recent research findings, developments, and critical issues associated with blockchain technology from both computer science and social science perspectives. Featuring topics such as artificial intelligence, digital economy, and network technology, this book is ideally designed for academics, researchers, industry leaders, IT consultants, engineers, programmers, practitioners, government officials, policymakers, and students. |
| business process levels 1 5: Business Process Management (BPM) Bernhard Hitpass, 2014-07-07 Nowadays, an organization is expected to be not only effective and efficient, as it was formerly. Now, in addition, it should be able to adapt to the frequent changes driven by globalization, let us say, be agile. This business agility has become more important in these times of globalization. The organization that best respond to the fast-changing market, which is becoming increasingly frequent, will have better competitive advantages than those that fail to sustain the pace imposed by globalization. What are the tools that organizations are using to better achieving agility, effectiveness, and efficiency? The answer is more control and efficiency with the ability to manage change in their business processes, because these can create value for customers. BPM is an integrative discipline that comprises management disciplines and techniques. It involves the business layers and technology, including also management through processes, as an integrated whole. The structure of this book consists of two parts. «Part I, Fundamentals of BPM» describe the state of the art of the major BPM theoretical concepts. «Part II, Implementation for BPM» is dedicated to presenting the concepts of implementation, developed largely by the author. This second part considers the technological support in each of the BPM layers. The author shows how to implement the core principles of the discipline, which differs itself from traditional management. This book is for all professionals, whether they perform in the public, private or non-profits sectors who require or want to learn more about this process management discipline. It is also for students and academics of the industrial and computer sciences, and to all the business and administration Schools. |
| business process levels 1 5: PRINCE 2 For Dummies Three e-book Bundle: Prince 2 For Dummies, Project Management For Dummies & Lean Six Sigma For Dummies Nick Graham, John Morgan, Martin Brenig-Jones, 2013-01-10 Packed with expert advice, this e-book bundle steers you through every step in the PRINCE2 and project management process - from initial planning to risk management and quality control. It also covers the techniques of Lean Six Sigma that will help you achieve your business goals by improving both the quality and efficiency of your projects. PRINCE2 For Dummies is the perfect guide to using this project management method to help ensure its success. It takes you through every step of a project - from planning and establishing roles to closing and reviewing - offering practical and easy-to-understand advice on using PRINCE2. Project Management For Dummies shows business professionals what works and what doesn’t by examining the field’s best practices. Readers will learn how to organise, estimate and schedule projects more efficiently. Lean Six Sigma For Dummies outlines the key concepts of this strategy in plain English and explains how you can use it to get the very best out of your business. Combining the leading improvement methods of Six Sigma and Lean, this winning technique drives performance to the next level. |
| business process levels 1 5: Data Quality Rupa Mahanti, 2019-03-18 This is not the kind of book that youll read one time and be done with. So scan it quickly the first time through to get an idea of its breadth. Then dig in on one topic of special importance to your work. Finally, use it as a reference to guide your next steps, learn details, and broaden your perspective. from the foreword by Thomas C. Redman, Ph.D., the Data Doc Good data is a source of myriad opportunities, while bad data is a tremendous burden. Companies that manage their data effectively are able to achieve a competitive advantage in the marketplace, while bad data, like cancer, can weaken and kill an organization. In this comprehensive book, Rupa Mahanti provides guidance on the different aspects of data quality with the aim to be able to improve data quality. Specifically, the book addresses: -Causes of bad data quality, bad data quality impacts, and importance of data quality to justify the case for data quality-Butterfly effect of data quality-A detailed description of data quality dimensions and their measurement-Data quality strategy approach-Six Sigma - DMAIC approach to data quality-Data quality management techniques-Data quality in relation to data initiatives like data migration, MDM, data governance, etc.-Data quality myths, challenges, and critical success factorsStudents, academicians, professionals, and researchers can all use the content in this book to further their knowledge and get guidance on their own specific projects. It balances technical details (for example, SQL statements, relational database components, data quality dimensions measurements) and higher-level qualitative discussions (cost of data quality, data quality strategy, data quality maturity, the case made for data quality, and so on) with case studies, illustrations, and real-world examples throughout. |
| business process levels 1 5: Cyber Situational Awareness Sushil Jajodia, Peng Liu, Vipin Swarup, Cliff Wang, 2009-10-03 Motivation for the Book This book seeks to establish the state of the art in the cyber situational awareness area and to set the course for future research. A multidisciplinary group of leading researchers from cyber security, cognitive science, and decision science areas elab orate on the fundamental challenges facing the research community and identify promising solution paths. Today, when a security incident occurs, the top three questions security admin istrators would ask are in essence: What has happened? Why did it happen? What should I do? Answers to the ?rst two questions form the core of Cyber Situational Awareness. Whether the last question can be satisfactorily answered is greatly de pendent upon the cyber situational awareness capability of an enterprise. A variety of computer and network security research topics (especially some sys tems security topics) belong to or touch the scope of Cyber Situational Awareness. However, the Cyber Situational Awareness capability of an enterprise is still very limited for several reasons: • Inaccurate and incomplete vulnerability analysis, intrusion detection, and foren sics. • Lack of capability to monitor certain microscopic system/attack behavior. • Limited capability to transform/fuse/distill information into cyber intelligence. • Limited capability to handle uncertainty. • Existing system designs are not very “friendly” to Cyber Situational Awareness. |
| business process levels 1 5: Building the Knowledge Economy Paul M. Cunningham, Miriam Cunningham, Peter Fatelnig, 2003 The importance of the Internet and information and communication technologies to the global economy has never been greater. This volume aims to facilitate knowledge sharing relevant to everyone, irrespective of background, thematic or goegraphic focus. |
| business process levels 1 5: Essential Scrum Kenneth S. Rubin, 2012 This is a comprehensive guide to Scrum for all (team members, managers, and executives). If you want to use Scrum to develop innovative products and services that delight your customers, this is the complete, single-source reference you've been searching for. This book provides a common understanding of Scrum, a shared vocabulary that can be used in applying it, and practical knowledge for deriving maximum value from it. |
| business process levels 1 5: Research Anthology on Blockchain Technology in Business, Healthcare, Education, and Government Management Association, Information Resources, 2020-09-30 Even though blockchain technology was originally created as a ledger system for bitcoin to operate on, using it for areas other than cryptocurrency has become increasingly popular as of late. The transparency and security provided by blockchain technology is challenging innovation in a variety of businesses and is being applied in fields that include accounting and finance, supply chain management, and education. With the ability to perform such tasks as tracking fraud and securing the distribution of medical records, this technology is key to the advancement of many industries. The Research Anthology on Blockchain Technology in Business, Healthcare, Education, and Government is a vital reference source that examines the latest scholarly material on trends, techniques, and uses of blockchain technology applications in a variety of industries, and how this technology can further transparency and security. Highlighting a range of topics such as cryptography, smart contracts, and decentralized blockchain, this multi-volume book is ideally designed for academics, researchers, industry leaders, managers, healthcare professionals, IT consultants, engineers, programmers, practitioners, government officials, policymakers, and students. |
| business process levels 1-5: Fundamentals of Business Process Management Marlon Dumas, Marcello La Rosa, Jan Mendling, Hajo A. Reijers, 2018-03-23 This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide. In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 230 exercises – many with solutions – and numerous suggestions for further reading. This second edition includes extended and completely revised chapters on process identification, process discovery, qualitative process analysis, process redesign, process automation and process monitoring. A new chapter on BPM as an enterprise capability has been added, which expands the scope of the book to encompass topics such as the strategic alignment and governance of BPM initiatives. The textbook is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website. |
| business process levels 1-5: The Complete Business Process Handbook Mark Von Rosing, Henrik von Scheel, August-Wilhelm Scheer, 2014-12-06 The Complete Business Process Handbook is the most comprehensive body of knowledge on business processes with revealing new research. Written as a practical guide for Executives, Practitioners, Managers and Students by the authorities that have shaped the way we think and work with process today. It stands out as a masterpiece, being part of the BPM bachelor and master degree curriculum at universities around the world, with revealing academic research and insight from the leaders in the market. This book provides everything you need to know about the processes and frameworks, methods, and approaches to implement BPM. Through real-world examples, best practices, LEADing practices and advice from experts, readers will understand how BPM works and how to best use it to their advantage. Cases from industry leaders and innovators show how early adopters of LEADing Practices improved their businesses by using BPM technology and methodology. As the first of three volumes, this book represents the most comprehensive body of knowledge published on business process. Following closely behind, the second volume uniquely bridges theory with how BPM is applied today with the most extensive information on extended BPM. The third volume will explore award winning real-life examples of leading business process practices and how it can be replaced to your advantage. Learn what Business Process is and how to get started Comprehensive historical process evolution In-depth look at the Process Anatomy, Semantics and Ontology Find out how to link Strategy to Operation with value driven BPM Uncover how to establish a way of Thinking, Working, Modelling and Implementation Explore comprehensive Frameworks, Methods and Approaches How to build BPM competencies and establish a Center of Excellence Discover how to apply Social BPM, Sustainable and Evidence based BPM Learn how Value & Performance Measurement and Management Learn how to roll-out and deploy process Explore how to enable Process Owners, Roles and Knowledge Workers Discover how to Process and Application Modelling Uncover Process Lifecycle, Maturity, Alignment and Continuous Improvement Practical continuous improvement with the way of Governance Future BPM trends that will affect business Explore the BPM Body of Knowledge |
| business process levels 1-5: Business Process Management Design Guide: Using IBM Business Process Manager Dr. Ali Arsanjani, Nakul Bharade, Magnus Borgenstrand, Philipp Schume, J. Keith Wood, Vyacheslav Zheltonogov, IBM Redbooks, 2015-04-27 IBM® Business Process Manager (IBM BPM) is a comprehensive business process management (BPM) suite that provides visibility and management of your business processes. IBM BPM supports the whole BPM lifecycle approach: Discover and document Plan Implement Deploy Manage Optimize Process owners and business owners can use this solution to engage directly in the improvement of their business processes. IBM BPM excels in integrating role-based process design, and provides a social BPM experience. It enables asset sharing and creating versions through its Process Center. The Process Center acts as a unified repository, making it possible to manage changes to the business processes with confidence. IBM BPM supports a wide range of standards for process modeling and exchange. Built-in analytics and search capabilities help to further improve and optimize the business processes. This IBM Redbooks® publication provides valuable information for project teams and business people that are involved in projects using IBM BPM. It describes the important design decisions that you face as a team. These decisions invariably have an effect on the success of your project. These decisions range from the more business-centric decisions, such as which should be your first process, to the more technical decisions, such as solution analysis and architectural considerations. |
| business process levels 1-5: CISA Certified Information Systems Auditor Study Guide David L. Cannon, 2011-03-22 The industry-leading study guide for the CISA exam, fully updated More than 27,000 IT professionals take the Certified Information Systems Auditor exam each year. SC Magazine lists the CISA as the top certification for security professionals. Compliances, regulations, and best practices for IS auditing are updated twice a year, and this is the most up-to-date book available to prepare aspiring CISAs for the next exam. CISAs are among the five highest-paid IT security professionals; more than 27,000 take the exam each year and the numbers are growing Standards are updated twice a year, and this book offers the most up-to-date coverage as well as the proven Sybex approach that breaks down the content, tasks, and knowledge areas of the exam to cover every detail Covers the IS audit process, IT governance, systems and infrastructure lifecycle management, IT service delivery and support, protecting information assets, disaster recovery, and more Anyone seeking Certified Information Systems Auditor status will be fully prepared for the exam with the detailed information and approach found in this book. CD-ROM/DVD and other supplementary materials are not included as part of the e-book file, but are available for download after purchase |
| business process levels 1-5: Business Process Management Jim Hagemann Snabe, 2009 Part I: Business process management: A new strategic context? Part II: The BPM Roadmap. Part III: Business process platform - the enabler for BPM. Part IV: Experience and conclusion. Appendices. |
| business process levels 1-5: Open System Architecture for CIM ESPRIT Consortium AMICE, 2012-12-06 On Integration computer applications have by now entered almost all enterprises, but mostly in an uncoordinated way without long term integration plans or automation strategies. Departments introduced computing equipment and purchased or developed programs to support their department operations. This approach divided an enterprise into small and almost autonomous enterprises, each with the goal to deploy the computer to make their department and its associated activities work more efficiently. Thus many departments acquired computers, developed and installed automation systems and PCs and educated their staff, announcing this was done to make the work force aware of the large benefits that computers bring. In this fashion the most important functions in an enterprise were more or less computerized (accounting more, CAM and CAD less). In 1986 Europe, the level of computerization in descending order of significance was as follows: Accounting, Inventory Control, Order Entry, Production Planning & Control, Purchasing, Distribution, Sales Planning, Shop Floor Control, Process Control, Quality Control, Manufacturing Engineering (including CAM), and finally Design Engineering (with CAD) [1]. The net result (something that dawned upon us after decades) was that the enterprise consisted of many II islands of ll automation • Moreover, these islands could even be found within departments, where specific functions had been computerized without regard to the impact on the remainder. In the late seventies it became clear that smooth transfer of information between enterprise activities and even within departments was a burden, if at all possible. |
| business process levels 1-5: Analysis of Manufacturing Enterprises N. Viswanadham, 2012-12-06 Analysis of Manufacturing Enterprises presents a unified and systematic treatment of manufacturing enterprises. These enterprises are networks of companies working in partnership. Such networks are a common occurrence in auto, grocery, apparel, computer and other industries; and competition is among enterprises rather than between individual companies. Thus, for these enterprises (global or local) to succeed, there is a need for systematically designing the enterprise-wide value delivery processes such as the order-to-delivery process, supply chain process, and new product development process. This calls for developing systematic analysis methodologies for evaluating the performance of value delivering processes. Analysis of Manufacturing Enterprises fills this vital need. The first part of the book focuses on foundations of manufacturing enterprises: the generic value delivery process, their performance measures and redesign to meet specifications on lead time and defect levels. The second part provides a clear and comprehensive discussion on new product development, order to delivery, and supply chain processes, which are core processes of a manufacturing enterprise. Analysis of Manufacturing Enterprises is an excellent resource for researchers and professionals in the field of manufacturing engineering. |
| business process levels 1-5: Scaling BPM Adoption: From Project to Program with IBM Business Process Manager Lisa Dyer, Flournoy Henry, Ines Lehmann, Guy Lipof, Fahad Osmani, Dennis Parrott, Wim Peeters, Jonas Zahn, IBM Redbooks, 2012-10-04 Your first Business Process Management (BPM) project is a crucial first step on your BPM journey. It is important to begin this journey with a philosophy of change that allows you to avoid common pitfalls that lead to failed BPM projects, and ultimately, poor BPM adoption. This IBM® Redbooks® publication describes the methodology and best practices that lead to a successful project and how to use that success to scale to enterprise-wide BPM adoption. This updated edition contains a new chapter on planning a BPM project. The intended audience for this book includes all people who participate in the discovery, planning, delivery, deployment, and continuous improvement activities for a business process. These roles include process owners, process participants, subject matter experts (SMEs) from the operational business, and technologists responsible for delivery, including BPM analysts, BPM solution architects, BPM administrators, and BPM developers. |
| business process levels 1-5: Business Process Management Umeshwar Dayal, Johann Eder, Jana Koehler, Hajo A. Reijers, 2009-08-28 This book constitutes the refereed proceedings of the 7th International Conference on Business Process Management, BPM 2009, held in Ulm, Germany, in September 2009. The volume contains 19 revised full research papers carefully reviewed and selected from 116 submissions, as well as 3 invited talks. The conference has a record of attracting innovative research of the highest quality related to all aspects of BPM, including theory, frameworks, methods, techniques, architectures, standards, and empirical findings. |
| business process levels 1-5: BUSINESS PROCESS MANAGEMENT KELKAR, S. A., 2021-01-01 Business Process Management (BPM) is about managing all the work that is necessary for delivering an end product or service. This book is well-suited for teaching an academic course as a part of a final year Bachelor and Master Degree programs in ITC, Management, and also, other related disciplines. It can also be used for conducting an equivalent training programme for in-house professionals. Although no book can be a substitute for the wide and varied experience of an instructor, this book will help the instructor to concentrate on teaching rather than worrying about creating the teaching material and assembling the student material. In view of the likely differences in background of the readers, some material has been placed into appendices to enable them to read on a need to know basis. Besides, this book, in its present form, is equally useful for the professionals, who wish to grasp the essentials of BPM without attending a formal instructional course. KEY FEATURES Chapters are appropriately organized as per the process life cycle Written in bullet format for easy grasping Comprises theory and its applications systematically Emphasizes relevant deployment issues Separate chapter on Performance Monitoring Highly illustrative with diagrams and sketches Separate appendix on BPMS TARGET AUDIENCE ME (Computer Science/ Engineering/Technology) MBA (Information Systems) MCA students |
| business process levels 1-5: Process Discovery Best Practices Using IBM Blueworks Live Joshua King, Nachiappan Chidambaram, Peter Lee, Philipp Schume, David Teran, IBM Redbooks, 2014-10-29 Business processes and decisions are the backbone of every company, from the small to the Fortune 50; it is how the business runs. It is these processes and decisions that can create competitive advantage, help a company react more quickly to changing trends, or drag them down because the processes do not serve the business and allow agility. The first step in building business agility is to understand how the business works today; What are my processes? What are the decisions we are making and how do we make them? Understanding these processes and decisions can allow a company to improve, streamline, and increase efficiency. Capturing business processes can be a daunting task. Adding to that burden is learning the tool of choice for capturing those processes. This book helps the audience ramp up more quickly to a fully functional process analyst by explaining all of the features of IBM Blueworks LiveTM and how best to use them. This IBM® RedpaperTM was written with a non-technical audience in mind. It is intended to help business users, subject matter experts, business analysts, and business managers get started with discovering, documenting, and analyzing the processes and decisions that are key to their company's business operations. |
| business process levels 1-5: Handbook on Business Process Management 2 Jan vom Brocke, Michael Rosemann, 2014-08-28 Business Process Management (BPM) has become one of the most widely used approaches for the design of modern organizational and information systems. The conscious treatment of business processes as significant corporate assets has facilitated substantial improvements in organizational performance but is also used to ensure the conformance of corporate activities. This Handbook presents in two volumes the contemporary body of knowledge as articulated by the world's leading BPM thought leaders. This second volume focuses on the managerial and organizational challenges of BPM such as strategic and cultural alignment, governance and the education of BPM stakeholders. As such, this book provides concepts and methodologies for the integration of BPM. Each chapter has been contributed by leading international experts. Selected case studies complement their views and lead to a summary of BPM expertise that is unique in its coverage of the most critical success factors of BPM. The second edition of this handbook has been significantly revised and extended. Each chapter has been updated to reflect the most current developments. This includes in particular new technologies such as in-memory data and process management, social media and networks. A further focus of this revised and extended edition is on the actual deployment of the proposed theoretical concepts. This volume includes a number of entire new chapters from some of the world's leading experts in the domain of BPM. |
| business process levels 1-5: Enterprise, Business-Process and Information Systems Modeling Han van der Aa, |
| business process levels 1-5: The 5 Levels of Leadership John C. Maxwell, 2011-10-04 Use this helpful book to learn about the leadership tools to fuel success, grow your team, and become the visionary you were meant to be. True leadership isn't a matter of having a certain job or title. In fact, being chosen for a position is only the first of the five levels every effective leader achieves. To become more than the boss people follow only because they are required to, you have to master the ability to invest in people and inspire them. To grow further in your role, you must achieve results and build a team that produces. You need to help people to develop their skills to become leaders in their own right. And if you have the skill and dedication, you can reach the pinnacle of leadership—where experience will allow you to extend your influence beyond your immediate reach and time for the benefit of others. The 5 Levels of Leadership are: 1. Position—People follow because they have to. 2. Permission—People follow because they want to. 3. Production—People follow because of what you have done for the organization. 4. People Development—People follow because of what you have done for them personally. 5. Pinnacle—People follow because of who you are and what you represent. Through humor, in-depth insight, and examples, internationally recognized leadership expert John C. Maxwell describes each of these stages of leadership. He shows you how to master each level and rise up to the next to become a more influential, respected, and successful leader. |
| business process levels 1-5: Compendium on Enterprise Resource Planning Siar Sarferaz, 2022-04-01 This book explains the functional scope, the data model, the solution architecture, the underlying engineering concepts, and the programming model of SAP S/4HANA as the most well-known enterprise resource planning (ERP) system. The approach is to start with general concepts and then to proceed step-by-step to concrete implementations in SAP S/4HANA. In the first part the reader learns about the market view of ERP solutions and vendors. The second part deals with the business processes for sales, marketing, finance, supply chain, manufacturing, services, procurement, and human resources which are covered with SAP S/4HANA. In the third part the underlying concepts of SAP S/4HANA are described, for example in-memory storage, analytics and search, artificial intelligence, process and data integration, security and compliance, lifecycle management, performance and scalability, configuration and implementation. The book is concluded with a final chapter explaining how to deploy an appliance to explore SAP S/4HANA. The target audience for the book are managers and business analysts who want to understand the market situation and future ERP trends, end users and process experts who need to comprehend the business processes and the according solution capabilities provided with SAP S/4HANA, architects and developers who have to learn the technical concepts and frameworks for enhancing SAP S/4HANA functionality, and consultants and partners who require to adopt and configure SAP S/4HANA. |
| business process levels 1-5: AQA A-level Business Student Guide 3: Topics 1.7-1.8 Mike Pickerden, 2016-11-28 Exam Board: AQA Level: A-level Subject: Business Written by experienced author Mike Pickerden, this Student Guide for Business focuses on the topic of analysing the strategic direction of a business and choosing strategic direction. The first section, Content Guidance, summarises content needed for the exams, with knowledge-check questions throughout. The second section, Questions and Answers, provides samples of different questions and student answers with examples of how many marks are available for each question. Students can: - Identify key content for the exams with our concise summary of topics - Find out what examiners are looking for with our Questions and Answers section - Test their knowledge with rapid-fire questions and answers - Avoid common pitfalls with clear definitions and exam tips throughout - Reinforce their learning with bullet-list summaries at the end of each section |
| business process levels 1-5: Software Process Change Qing Wang, Dietmar Pfahl, David M. Raffo, Paul Wernick, 2006-07-25 This book constitutes the refereed proceedings of the First joint International Software Process Workshop and the International Workshop on Software Process Simulation and Modeling, SPW/ProSim 2006. The 34 revised full papers presented together with 4 keynote addresses are organized in topical sections on process tailoring and decision-support, process tools and metrics, process management, process representation, analysis and modeling, process simulation modeling, process simulation applications, and experience report. |
| business process levels 1-5: Knowledge Management: Competencies And Professionalism - Proceedings Of The 2008 International Conference Franz Barachini, Kimberly Stauss, Suliman Hawamdeh, 2008-10-13 This edited book contains papers from the 2008 International Conference on Knowledge Management to be held in Columbus, Ohio. The papers represent much of the best and most up-to-date work by researchers and practitioners in the field of knowledge management. It provides insights into the knowledge management practices within organization and discusses issues related to knowledge management competencies and professionalism. It is a good reference source for information and knowledge professionals and can be read by both graduate and undergraduate students. |
| business process levels 1-5: Biologically Inspired Cognitive Architectures 2019 Alexei V. Samsonovich, 2019-07-16 The book focuses on original approaches intended to support the development of biologically inspired cognitive architectures. It bridges together different disciplines, from classical artificial intelligence to linguistics, from neuro- and social sciences to design and creativity, among others. The chapters, based on contributions presented at the Tenth Annual Meeting of the BICA Society, held in on August 15-18, 2019, in Seattle, WA, USA, discuss emerging methods, theories and ideas towards the realization of general-purpose humanlike artificial intelligence or fostering a better understanding of the ways the human mind works. All in all, the book provides engineers, mathematicians, psychologists, computer scientists and other experts with a timely snapshot of recent research and a source of inspiration for future developments in the broadly intended areas of artificial intelligence and biological inspiration. |
| business process levels 1-5: Business Process Management Artem Polyvyanyy, Moe Thandar Wynn, Amy Van Looy, Manfred Reichert, 2021-08-27 This volume constitutes the refereed proceedings of the 19th International Conference on Business Process Management, BPM 2021, held in Rome, Italy, in September 2021. The 23 full papers, one keynote paper, and 4 tutorial papers presented in this volume were carefully reviewed and selected from 92 submissions. The papers are organized in topical sections named: foundations, engineering, and management. |
| business process levels 1-5: Database and Expert Systems Applications A. Hameurlain, A. Min Tjoa, 1997-08-20 This book contains the refereed proceedings of the 8th International Conference on Database and Expert Systems Applications, DEXA '97, held in Toulouse, France, September 1997. The 62 revised full papers presented in the book, together with three invited contributions, were selected from a total of 159 submissions. The papers are organized in sections on modeling, object-oriented databases, active and temporal aspects, images, integrity constraints, multimedia databases, deductive databases and knowledge-based systems, allocation concepts, data interchange, digital libraries, transaction concepts, learning issues, optimization and performance, query languages, maintenance, federated databases, uncertainty handling and qualitative reasoning, and software engineering and reusable software. |
| business process levels 1-5: Enhancing Business Continuity and IT Capability Nijaz Bajgorić, Lejla Turulja, Semir Ibrahimović, Amra Alagić, 2020-12-01 Enterprise servers play a mission-critical role in modern computing environments, especially from a business continuity perspective. Several models of IT capability have been introduced over the last two decades. Enhancing Business Continuity and IT Capability: System Administration and Server Operating Platforms proposes a new model of IT capability. It presents a framework that establishes the relationship between downtime on one side and business continuity and IT capability on the other side, as well as how system administration and modern server operating platforms can help in improving business continuity and IT capability. This book begins by defining business continuity and IT capability and their importance in modern business, as well as by giving an overview of business continuity, disaster recovery planning, contingency planning, and business continuity maturity models. It then explores modern server environments and the role of system administration in ensuring higher levels of system availability, system scalability, and business continuity. Techniques for enhancing availability and business continuity also include Business impact analysis Assessing the downtime impact Designing an optimal business continuity solution IT auditing as a process of gathering data and evidence to evaluate whether the company’s information systems infrastructure is efficient and effective and whether it meets business goals The book concludes with frameworks and guidelines on how to measure and assess IT capability and how IT capability affects a firm’s performances. Cases and white papers describe real-world scenarios illustrating the concepts and techniques presented in the book. |
| business process levels 1-5: Product-Focused Software Process Improvement Frank Bomarius, Markku Oivo, Päivi Jaring, Pekka Abrahamsson, 2009-06-18 On behalf of the PROFES Organizing Committee we are proud to present the proce- th ings of the 10 International Conference on Product Focused Software Process - provement (PROFES 2009), held in Oulu, Finland. Since the first conference in 1999, the conference has established its place in the software engineering community as a respected conference that brings together participants from academia and industry. The roots of PROFES are in professional software process improvement motivated by product and service quality needs. The conference addresses both the solutions found in practice as well as relevant research results from academia. To ensure that PROFES retains its high quality and focus on the most relevant research issues, the conference has actively maintained close collaboration with industry and sub- quently widened its scope to the research areas of collaborative and agile software development. A special focus for 2009 was placed on software business to bridge research and practice in the economics of software engineering. This enabled us to cover software development in a more comprehensive manner and tackle one of the most important current challenges identified by the software industry and software research community – namely, the shift of focus from “products” to “services. ” The current global economic downturn emphasizes the need for new methods and so- tions for fast and business-oriented development of products and services in a gl- ally distributed environment. |
| business process levels 1-5: Run Grow Transform Steven C Bell, 2012-09-06 Your customers want innovation and value, and they want it now. How can you apply Lean principles and practices throughout your enterprise to drive operational excellence, reduce costs while improving quality, enable efficient growth, and accelerate idea-to-value innovation? Shingo Prize-winning author Steve Bell and other thought leaders show you how—guiding you to more effectively align people and purpose, promote enterprise agility, and leverage transformative IT capabilities to create market-differentiating value for your customers. Combining research and insight with practical examples and in-depth case studies that can be put to immediate use, Run Grow Transform: Integrating Business and Lean IT is a must read for leaders and senior managers from all disciplines, showing you how to: Drive enterprise outcomes and strategy through adaptive Business/IT learning Maximize collaboration, leverage the knowledge and skills of your teams Overcome enterprise-wise obstacles commonly encountered by Agile development teams Improve infrastructure reliability and cost, learn how to get the best results from operations frameworks including ITIL, COBIT and ISO 20000 Apply Lean principles to Enterprise Architecture and Business Process Management disciplines Make informed, value-based choices about outsourcing Tap into big data and social media to listen to and interact with the virtual voice of your customers Streamline management, collaboration, and communication systems Identify and measure the right things that lead to customer value What readers are saying: This book focuses on the most critical and challenging issue for any aspect of the development or use of IT: creating a collaborative learning culture. —Jeffrey K. Liker, Shingo Prize-winning Author of The Toyota Way Run Grow Transform takes the next logical step to driving enterprise value. This could be the game-changing playbook for IT 3.0. —Mark Katz, CIO & Senior Vice President, Esselte Corporation A powerful read detailing how companies can leverage their Lean IT transformation to supercharge the business. —Tom Paider, IT Build Capability Leader, Nationwide The consistent application of the practices described in this book has enabled Embraer to reap huge gains. I recommend this book as a desktop companion. —Alexandre Baulé, Vice President Information Systems, Embraer ... takes the reader a leap forward, ready for immediate application to bridge Lean and innovation. —Melissa Barrett, Enterprise Architecture & IT Strategy, Premera Blue Cross ... sets out the principles and practices necessary for success in the new economy. —Jez Humble, Author of Continuous Delivery Steve Bell has hit another home run with this book. Either your organization will adopt the wisdom contained in this book and thrive, or your competitors will do so and put you out of business. —Scott Ambler, Author of Disciplined Agile Delivery It’s rare to see truly new insight added to the Lean discussion. Steve Bell does just that by continuing to push the frontiers of Lean thinking. —Alexander Brown, COO, Scrum Inc. Steve Bell has mapped a new trajectory. I challenge any CIO to read Bell’s breakthrough work and not be compelled to start this journey to become a transformative leader in the creation of real and sustainable value. —Jeffrey Barnes, Society for Information Management (SIM), Regional Director, Advanced Practices Council All too often the IT organization is viewed as an impediment to lean transformation, when it truly can be a catalyst. Steve’s book sorts out all the noise, the jargon, and the hero culture, guiding the reader to what is so obvious, yet so hard to see: build your culture around your customer! —Josh Rapoza, Director of Web Strategy and Operations, Lean Enterprise Institute Aligning Lean and IT is a great challenge with a big payoff. This book really shows how Lean and IT can create a strong enterprise; it’s a great inspiration. —Klaus Lyck Petersen, Solar A/S A must read for any organization that is pursuing continuous improvement. In today’s world, real business improvement cannot be achieved without the IT factor; this book will help any organization achieve the improvement that they are seeking. —Barry J. Brunetto, Vice President, Information Systems, Blount International Precise, concise, and entertaining, this book provides the reader with crucial tips on how IT can help enterprises survive and thrive in a fast-paced technological and economic environment. This is mandatory reading not only for businesses and IT organizations, but also for universities and policy makers. —Fuat Alican, PhD, Vice President, Central American Scientific Research and Education Center Not just for Lean Practitioners, Run Grow Transform is a must-have reference for any IT organization, regardless of size, age or industry, looking to move to the next level of performance. —Sarah Topham, Lean Deployment Leader, Information Technology & Product Management, Paychex, Inc. This is a long overdue book that addresses the key challenges for today's IT organization and puts Lean IT into a context that is too often lacking. —James Finister, Tata Consultancy Services The 'business as usual' scenario is not an option in today’s economy and global challenges. A transformation in methods, tools and frameworks is needed to guide our business decisions. This book is your first step! —Khuloud Odeh, IT Director, Grameen Foundation Delivering beyond the helpful folk wisdom and narrow techniques and technologies found elsewhere, Steve Bell and his contributors provide practical full value stream lifecycle methods for continuous improvement using Lean in an IT and customer (business) setting. —Martin Erb, Director of Professional Services, Pink Elephant Run Grow Transform clarifies the eternal quest of IT: to simply running of the business and to create innovative solutions to grow the business and create sustainable competitive advantage to transform the way customers interact with your business, in plain, actionable advice from one who has been on the front lines. —Tom Foco, Value Stream Solutions |
| business process levels 1-5: Digital Business Engineering Clemente Minonne, 2022-01-27 Digital Business Transformation, Digitalisation, Business Strategy, Business Process, Business Analysis, Business Architecture, Business Models This book serves practitioners as a guide to digital business engineering. It was consciously conceived and prepared from a methodological perspective, thereby avoiding a strongly technological approach, rather focusing on the presentation of methods and instruments. Its basis is a tried and tested framework model that can be understood as the ideal management cycle of digital business engineering. The control loop consists of goal-setting (Chapter 1: Setting a Business Strategy), implementation (Chapters 2–5), and success assessment (Chapter 6: Validating the Success of Business Transformation) and is located in an outer circuit. The operational implementation phases of digital business engineering are part of the inner cycle: Defining a Business Case (Chapter 2), Eliciting the Business Processes (Chapter 3), Deriving the Business Requirements (Chapter 4), and Transforming the Business Architecture (Chapter 5). The book follows a didactic structure: Each chapter includes learning objectives, summaries, and repetition questions with solutions that can help the reader to reassure themselves and strengthen their knowledge. Users who want to familiarise themselves with the field of digital business engineering thus have material at their disposal that is ideal for self-study. But these modules can also help experienced digital business engineers to deepen their knowledge in their organisation and to strengthen their overall methodological competence. |
| business process levels 1-5: Wiley Pathways Introduction to Database Management Mark L. Gillenson, Paulraj Ponniah, Alex Kriegel, Boris M. Trukhnov, Allen G. Taylor, Gavin Powell, 2007-03-16 You can get there Where do you want to go? You might already be working in the information technology field and may be looking to expand your skills. You might be setting out on a new career path. Or, you might want to learn more about exciting opportunities in database management. Wherever you want to go, Introduction to Databases will help you get there. Easy-to-read, practical, and up-to-date, this text not only helps you learn fundamental database design and management concepts, it also helps you master the core competencies and skills you need to succeed in the classroom and in the real world. The book's brief, modular format and variety of built-in learning resources enable you to learn at your own pace and focus your studies. With this book, you will be able to: * Appreciate the key role of data in daily business operations and strategic decisions. * Understand databases, database management systems, and SQL, the software on which they are based, from the ground up. * Know how to gather and organize critical business information, design a database based on this information, and retrieve and modify that information in a useful manner. * Use accepted data modeling procedures to design a relational database. * Master the concept of data normalization and the use of standard normalization rules. * Explore critical real-world issues including application integration and securing data against disclosure and loss. Wiley Pathways helps you achieve your goals Not every student is on the same path, but every student wants to succeed. The Information Technology series in the new Wiley Pathways imprint helps you achieve your goals. The books in this series--Introduction to Databases, Introduction to Programming Using Visual Basic, Introduction to Operating Systems, Networking Basics, Windows Network Administration, Network Security Fundamentals, and PC Hardware Essentials--offer a coordinated information technology curriculum. Learn more at www.wiley.com/go/pathways |
| business process levels 1-5: Practice-Driven Research on Enterprise Transformation Frank Harmsen, Frank Schalkwijk, Joseph Barjis, Sietse Overbeek, 2010-10-29 This volume constitutes the proceedings of the Second Working Conference on Practice-Driven Research on Enterprise Transformation (PRET), held in Delft, The Netherlands, on November 11, 2010. PRET acts as a platform to bridge the gap between theory and practice, and strives for synergy and cross-fertilization between industry and academia. Thus all authors have been asked to combine theory and practice by using real-life case studies and referring to practical experiences. The 9 papers presented were carefully reviewed and selected from 24 submissions, and are grouped in three sections on situational transformation; portfolio, program and project management; and enterprise architecture to align business and IT. |
| business process levels 1-5: Advances in Production Management Systems. Towards Smart Production Management Systems Farhad Ameri, Kathryn E. Stecke, Gregor von Cieminski, Dimitris Kiritsis, 2019-08-23 The two-volume set IFIP AICT 566 and 567 constitutes the refereed proceedings of the International IFIP WG 5.7 Conference on Advances in Production Management Systems, APMS 2019, held in Austin, TX, USA. The 161 revised full papers presented were carefully reviewed and selected from 184 submissions. They discuss globally pressing issues in smart manufacturing, operations management, supply chain management, and Industry 4.0. The papers are organized in the following topical sections: lean production; production management in food supply chains; sustainability and reconfigurability of manufacturing systems; product and asset life cycle management in smart factories of industry 4.0; variety and complexity management in the era of industry 4.0; participatory methods for supporting the career choices in industrial engineering and management education; blockchain in supply chain management; designing and delivering smart services in the digital age; operations management in engineer-to-order manufacturing; the operator 4.0 and the Internet of Things, services and people; intelligent diagnostics and maintenance solutions for smart manufacturing; smart supply networks; production management theory and methodology; data-driven production management; industry 4.0 implementations; smart factory and IIOT; cyber-physical systems; knowledge management in design and manufacturing; collaborative product development; ICT for collaborative manufacturing; collaborative technoloy; applications of machine learning in production management; and collaborative technology. |
| business process levels 1-5: eWork and eBusiness in Architecture, Engineering and Construction Z. Turk, R. Scherer, 2002-01-01 This is a comprehensive review of research related to construction informatics, with a particular focus on the related 5th framework EU projects on product and process technology and the implementation of the new economy technologies and business models in the construction industry. |
| business process levels 1-5: Handbook on Business Process Management 1 Jan vom Brocke, Michael Rosemann, 2010-09-21 Business Process Management (BPM) has become one of the most widely used approaches for the design of modern organizational and information systems. The conscious treatment of business processes as significant corporate assets has facilitated substantial improvements in organizational performance but is also used to ensure the conformance of corporate activities. This Handbook presents in two volumes the contemporary body of knowledge as articulated by the world' s leading BPM thought leaders. This first volume focuses on arriving at a sound definition of Business Process Management approaches and examines BPM methods and process-aware information systems. As such, it provides guidance for the integration of BPM into corporate methodologies and information systems. Each chapter has been contributed by leading international experts. Selected case studies complement these views and lead to a summary of BPM expertise that is unique in its coverage of the most critical success factors of BPM. |
| business process levels 1-5: The Certified Six Sigma Master Black Belt Handbook T.M. Kubiak, 2012-11-19 Organizations are continuously trying to improve by reducing cost, increasing customer satisfaction, and creating an environment of empowered employees who continuously strive for excellence in each process and product. In much the same way, governments are continuously required to do “more with less,” enhance budget and organizational performance, and identify innovative ways to increase their impact. There are challenges to applying the Lean-Six Sigma (LSS) tools in the public sector. Examples of these challenges include hierarchical environments, a lack of common goals, and the complexity of working in the public sector. The information included as part of this book provides over 30 spotlights highlighting project examples, lessons learned, and tips and tricks for using LSS in the public sector. These spotlights are based on interviews facilitated with a robust sampling of senior operations strategy practitioners. The LSS methodology focuses on eliminating waste (lean) and then reducing variation (Six Sigma) in a process or product that contains no waste. The information covered in this book will allow someone to have an immediate impact in any public sector organization. It describes some of the most powerful continuous process improvement tools that can be used, with limited training required. This is further enhanced by showing direct correlations to the LSS tools and the challenges that will be faced. Because the public sector spans such a diverse range of organizational charters (such as transportation, education, and defense), this book does not focus solely on either manufacturing or services. Rather, it provides a balanced approach to utilizing LSS in all environments. |
| business process levels 1-5: Departments of Transportation and Treasury, and Independent Agencies Appropriations for 2004: Independent agencies budget justifications United States. Congress. House. Committee on Appropriations. Subcommittee on the Departments of Transportation and Treasury, and Independent Agencies Appropriations, 2003 |
| business process levels 1-5: Information and Communication Technologies in Education, Research, and Industrial Applications Nick Bassiliades, Vadim Ermolayev, Hans-Georg Fill, Vitaliy Yakovyna, Heinrich C. Mayr, Mykola Nikitchenko, Grygoriy Zholtkevych, Aleksander Spivakovsky, 2018-03-05 This book contains extended versions of the best papers presented at the 13th International Conference on Information and Communication Technologies in Education, Research, and Industrial Applications, ICTERI 2017, held in Kyiv, Ukraine, in May 2017. The 11 revised full papers included in this volume were carefully reviewed and selected from 151 initial submissions during several rounds of reviewing. The papers are organized in the following topical sections: modeling and theoretical frameworks; ICT in teaching, learning, and education management; and ICT evaluation and applications. |
| business process levels 1-5: The International Conference on Integrated Fisheries Monitoring, Sydney, Australia, 1-5 February 1999 , 1999 The conference was co-hosted by the governments of Australia and Canada in co-operation with FAO and the support of the National Oceanographic and Atmospheric Administration (NOAA), USA, and the Department of Fisheries, NSW. The purpose of the conference was to address the challenges and opportunities of fisheries monitoring that are common to many fisheries. |
| business process levels 1-5: Network, Innovation and Competence-based Economy Anna Ujwary-Gil, Natalia R. Potoczek, 2019-01-01 The inspiration for this monograph is the progress in information and IT technologies observed over several decades and the accompanying development of digital competences. The collected results of the research work are grouped into three distinct chapters, which, at the same time, have a common denominator in research perspectives. Network-based economy, innovation-based economy, and competence-based economy are primarily analyzed in relation to technological changes in the ICT area. Each of these perspectives ultimately leads towards Economy 4.0 due to the progressing digital revolution, called the fourth industrial revolution. The contemporary importance of networks, innovations and managerial competences in the economy is analyzed primarily in connection with technological progress. The issue of networks in economic life has been developing for over 30 years. The role of the network in achieving a competitive advantage is unquestioned, while research issues are still being developed. This technological perspective is the most important context for network research today. Contemporary business models are developed based on a skillfully built inter-organizational network and a consciously used intra-organizational network. This applies to both commercial organizations and public entities. These issues are reflected in articles contained in this monograph, in particular in the first chapter. Various research conducted in organizations proves the increasing awareness of the importance of social life by managers and leaders, as well as the increase in the ability to build networks using information and ICT. Research on networks, which allows an understanding of the phenomenon of network formation, leads to the creation of methods and tools supporting network management. Modern network researchers, especially in the field of management sciences, point out that understanding the nature of the network and the possibilities of interacting with the network will determine the competitive position of the organization. This awareness and the complexity of the network are a constant motivation to develop knowledge and use its application character. The concept of an innovation-based economy is included in the second chapter and is also related to technological progress in the field of communication. The studies presented relate to the degree of innovation, skillful differentiation of innovation and imitation, the effectiveness of project financing, and the implementation of innovation. An important contribution to building knowledge on innovation comes from research conducted in individual sectors or regions, where a new, important perspective is gained, and specific, sometimes unique determinants of creating innovation are pointed out. References to regional and sectoral conditions can be found in individual subchapters. The research conclusions drawn have a cognitive and practical value for both researchers and management practitioners. In the third chapter of the monograph, studies that make an important contribution to building or verifying knowledge about the competence-based economy are grouped together. The research refers to the most important management problems and barriers to the development of organizations related to employees’ competences. Reference was made to many research currents in management, e.g. to empower employees, build the image of the employer, and the concept of sustainable development. Due to their long history of development, they would seem to be running out, while researchers prove that in contemporary commercial and non-commercial organizations deficits in managerial competencies are still identified. This applies to both human management and technical competences, especially digital. Therefore, research indicating the reasons for a lack of competence, in an era of strong popularization of these issues, seems to be interesting. The purpose of this monograph was to present current research results and their importance in developing knowledge about the economy based on networks, innovations, and competences. A lot of research was conducted from the perspective of changes in technological progress and the challenges of Economy 4.0. The new possibilities brought by the digital revolution in the field of building and managing networks and developing network-based business models cannot be underestimated. It should be expected that future innovations will be developed mainly thanks to digital progress and will be determined by the digital competences of managers and leaders. Modern research also shows that new generations of employees will compete primarily in the use of modern technological solutions such as data acquisition and processing, analyzes and simulations on large data sets (big data, science data), automation and robotization of production processes, software integration, cloud solutions, and especially the increasingly comprehensive use of the Internet. The importance of scientific research for learning about future phenomena, understanding and taming the future is invaluable. The authors and editors of the book express the hope that the research results presented in it will become an inspiration for new scientific explorations and the implementation of changes in organizations and economics. |
| business process levels 1-5: The Field Guide to Achieving HR Excellence through Six Sigma Daniel Bloom, 2017-07-27 In an environment where many organizations think of human capital assets as little more than expense items that impact the bottom line, this book will help human resource (HR) professionals initiate a shift toward a new culture in which management views employees as true partners in achieving organizational success.The Field Guide to Achieving HR E |
| business process levels 1-5: Business Process Modeling, Simulation and Design Manuel Laguna, Johan Marklund, 2018-12-07 Business Process Modeling, Simulation and Design, Third Edition provides students with a comprehensive coverage of a range of analytical tools used to model, analyze, understand, and ultimately design business processes. The new edition of this very successful textbook includes a wide range of approaches such as graphical flowcharting tools, cycle time and capacity analyses, queuing models, discrete-event simulation, simulation-optimization, and data mining for process analytics. While most textbooks on business process management either focus on the intricacies of computer simulation or managerial aspects of business processes, this textbook does both. It presents the tools to design business processes and management techniques on operating them efficiently. The book focuses on the use of discrete event simulation as the main tool for analyzing, modeling, and designing effective business processes. The integration of graphic user-friendly simulation software enables a systematic approach to create optimal designs. |
| business process levels 1-5: Business Process Modeling, Simulation and Design, Second Edition Manuel Laguna, Johan Marklund, 2013-04-25 Most textbooks on business process management focus on either the nuts and bolts of computer simulation or the managerial aspects of business processes. Covering both technical and managerial aspects of business process management, Business Process Modeling, Simulation and Design, Second Edition presents the tools to design effective business processes and the management techniques to operate them efficiently. New to the Second Edition Three completely revised chapters that incorporate ExtendSim 8 An introduction to simulation A chapter on business process analytics Developed from the authors’ many years of teaching process design and simulation courses, the text provides students with a thorough understanding of numerous analytical tools that can be used to model, analyze, design, manage, and improve business processes. It covers a wide range of approaches, including discrete event simulation, graphical flowcharting tools, deterministic models for cycle time analysis and capacity decisions, analytical queuing methods, and data mining. Unlike other operations management books, this one emphasizes user-friendly simulation software as well as business processes, rather than only manufacturing processes or general operations management problems. Taking an analytical modeling approach to process design, this book illustrates the power of simulation modeling as a vehicle for analyzing and designing business processes. It teaches how to apply process simulation and discusses the managerial implications of redesigning processes. The ExtendSim software is available online and ancillaries are available for instructors. |
| business process levels 1-5: High Performance in Hospital Management Edda Weimann, Peter Weimann, 2017-05-10 This book provides a broad overview of what is needed to run hospitals and other health care facilities effectively and efficiently. All of the skills and tools required to achieve this aim are elucidated in the book, including business engineering and change management, strategic planning and the Balanced Scorecard, project management, integrative innovation management, social and ethical aspects of human resource management, communication and conflict management, staff development and leadership. The guidance offered is exceptional and applicable in both developed and developing countries. Furthermore, the relevant theoretical background is outlined and instructive case reports are included. Each chapter finishes with a summary and five reflective questions. Excellence can only be achieved when health care professionals show in addition to their medical skills a high level of managerial competence. High performance in Hospital Management assists managers of health care providers as well as doctors and nurses to engage in the successful management of a health care facility. |
| business process levels 1-5: Measuring Business Excellence Gopal K. Kanji, 2012-10-12 Business Excellence and Total Quality Management (TQM) models provide a means of measuring the satisfaction of customers, employees and shareholders simultaneously. A number of such models currently exist, but, the author argues, none of these address all dimensions of TQM. This book introduces the principles of TQM, and establishes their use in measuring Business Excellence in an organisational environment. It comparatively evaluates various TQM and Business Excellence models, and discusses the complexities of measuring success. Presenting important, innovative work by one of the most eminent scholars in the field, this book is essential reading for both academics and professionals working in quality management. |
BUSINESS | English meaning - Cambridge Dictionary
BUSINESS definition: 1. the activity of buying and selling goods and services: 2. a particular company that buys …
VENTURE | English meaning - Cambridge Dictionary
VENTURE definition: 1. a new activity, usually in business, that involves risk or uncertainty: 2. to risk going….
ENTERPRISE | English meaning - Cambridge Dictionary
ENTERPRISE definition: 1. an organization, especially a business, or a difficult and important plan, …
INCUMBENT | English meaning - Cambridge Dictionary
INCUMBENT definition: 1. officially having the named position: 2. to be necessary for someone: 3. the …
AD HOC | English meaning - Cambridge Dictionary
AD HOC definition: 1. made or happening only for a particular purpose or need, not planned …
BUSINESS | English meaning - Cambridge Dictionary
BUSINESS definition: 1. the activity of buying and selling goods and services: 2. a particular company that buys …
VENTURE | English meaning - Cambridge Dictionary
VENTURE definition: 1. a new activity, usually in business, that involves risk or uncertainty: 2. to risk going….
ENTERPRISE | English meaning - Cambridge Dictionary
ENTERPRISE definition: 1. an organization, especially a business, or a difficult and important plan, …
INCUMBENT | English meaning - Cambridge Dictionary
INCUMBENT definition: 1. officially having the named position: 2. to be necessary for someone: 3. the …
AD HOC | English meaning - Cambridge Dictionary
AD HOC definition: 1. made or happening only for a particular purpose or need, not planned …
