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| business value of automation: The Automation Advantage: Embrace the Future of Productivity and Improve Speed, Quality, and Customer Experience Through AI Bhaskar Ghosh, Rajendra Prasad, Gayathri Pallail, 2021-12-07 From the global automation leaders at Accenture—the first-ever comprehensive blueprint for how to use and scale AI-powered intelligent automation in the enterprise to gain competitive advantage through faster speed to market, improved product quality, higher efficiency, and an elevated customer experience. Many companies were already implementing limited levels of automation when the pandemic hit. But the need to rapidly change business processes and how organizations work resulted in the compression of a decade’s worth of digital transformation into a matter of months. Technology suddenly became the essential element for rapid organizational change and the creation of 360-degree value benefiting all stakeholders. Businesses are faced with the imperative to embrace that change or risk being left behind. In The Automation Advantage, global enterprise technology and automation veterans Bhaskar Ghosh, Rajendra Prasad, and Gayathri Pallail give business leaders and managers the action plan they need to execute a strategic agenda that enables them to quickly and confidently scale their automation and AI initiatives. This practical and highly accessible implementation guide answers leaders’ burning questions, such as: How do I identify and prioritize automation opportunities? How do I assess my legacy systems and data issues? How do I derive full value out of my technology investments and automation efforts? How can I inspire my employees to embrace change and the new opportunities presented by automation? The Automation Advantage goes beyond optimizing process to using AI to transform almost any business activity in any industry to make it faster, more streamlined, cost efficient, and customer-focused—vastly improving overall productivity and performance. Featuring case studies of successful automation solutions, this indispensable road map includes guiding principles for technology, governance, culture, and leadership change. It offers a human-centric approach to AI and automation that leads to sustainable transformation and measurable business results. |
| business value of automation: The Business Value of Computers Paul A. Strassmann, 1990 The book addresses the practical needs of executives responsible for planning, budgeting & justifying information technology expenditures. Written by the former chief information executive (1956-1978) & vice president of strategic planning (1978-1985), author of the widely acclaimed & translated INFORMATION PAYOFF - THE TRANSFORMATION OF WORK IN THE ELECTRONIC AGE (Free Press, 1985), lecturer & university professor. Reviews: A New Bible for Management Information Systems. An eminently readable book made more so by a playful sense of humor -Information Week-; Strips away obfuscation that has concealed the real value of computers. (The Financial Post); A true path to the Holy Grail of business value. (Computer Weekly); Some surprising answers to familiar questions cast new light on investing profitably in computer hardware & software. (The Conference Board); All those either transfixed or baffled by the powers & potential of computers would do well to heed Strassmann's advice. (Daily Telegraph); Measuring managerial productivity is the key to knowing how to invest in information technology. Strassmann's new book sets out the results of his research in detail. His argument comes through clearly. (The Financial Times). |
| business value of automation: Hyperautomation Matt Calkins, Neil Ward-Dutton, George Westerman, Lakshmi N, Sidney Fernandes, Alice Wei, Chris Skinner, Isaac Sacolick, John Rymer, Lisa Heneghan, Darren Blake, Rob Galbraith, Ron Tolido, Michael Beckley, 2020-11-20 HYPERAUTOMATION is a collection of expert essays on low-code development and the future of business process automation. In each chapter, an academic, analyst, implementer, or end-user examines different aspects of low-code and automation in the enterprise, clarifying both value and barriers through personal experiences and insights. With contributions from: Dr. George Westerman, MIT - Neil Ward-Dutton, IDC - Lakshmi N, Tata Consultancy Services - Sidney Fernandes & Alice Wei, University of South Florida - Lisa Heneghan, KPMG - Chris Skinner, FinTech expert - John R. Rymer, Forrester (Emeritus) - Isaac Sacolick, StarCIO - Darren Blake, Bexley Neighbourhood Care - Rob Galbraith, InsureTech expert - Ron Tolido, Capgemini - Michael Beckley, Appian All proceeds from the sale of this book will be donated to Black Girls Code, an organization providing young girls of color opportunities to learn in-demand skills in technology and computer programming. |
| business value of automation: The Reference Guide to Data Center Automation Realtimepublishers.com, 2006 |
| business value of automation: Site Reliability Engineering Niall Richard Murphy, Betsy Beyer, Chris Jones, Jennifer Petoff, 2016-03-23 The overwhelming majority of a software system’s lifespan is spent in use, not in design or implementation. So, why does conventional wisdom insist that software engineers focus primarily on the design and development of large-scale computing systems? In this collection of essays and articles, key members of Google’s Site Reliability Team explain how and why their commitment to the entire lifecycle has enabled the company to successfully build, deploy, monitor, and maintain some of the largest software systems in the world. You’ll learn the principles and practices that enable Google engineers to make systems more scalable, reliable, and efficient—lessons directly applicable to your organization. This book is divided into four sections: Introduction—Learn what site reliability engineering is and why it differs from conventional IT industry practices Principles—Examine the patterns, behaviors, and areas of concern that influence the work of a site reliability engineer (SRE) Practices—Understand the theory and practice of an SRE’s day-to-day work: building and operating large distributed computing systems Management—Explore Google's best practices for training, communication, and meetings that your organization can use |
| business value of automation: In Search of Business Value Robert L. McDowell, William L. Simon, 2004 Offers a practical, close-up examination of how a manager or executive can best determine whether a new technology expenditure is justified by a business need. - cover. |
| business value of automation: The Business Value of Agile Software Methods David F. Rico, Hasan H. Sayani, Saya Sone, 2009-10-15 Whether to continue using traditional cost and benefit analysis methods such as systems and software engineering standards or to use a relatively new family of software development processes known as Agile methods is one of most prevalent questions within the information technology field today. Since each family of methods has its strengths and weaknesses, the question being raised by a growing number of executives and practitioners is: Which family of methods provides the greater business value and return on investment (ROI)? Whereas traditional methods have been in use for many decades, Agile methods are still a new phenomenon and, until now, very little literature has existed on how to quantify the business value of Agile methods in economic terms, such as ROI and net present value (NPV). Using cost of quality, total cost of ownership, and total life cycle cost parameters, The Business Value of Agile Software Methods offers a comprehensive methodology and introduces the industry's initial top-down parametric models for quantifying the costs and benefits of using Agile methods to create innovative software products. Based on real-world data, it illustrates the first simple-to-use parametric models of Real Options for estimating the business value of Agile methods since the inception of the Nobel prize winning Black-Scholes formulas. Numerous examples on how to estimate the costs, benefits, ROI, NPV, and real options of the major types of Agile methods such as Scrum, Extreme Programming and Crystal Methods are also included. In addition, this reference provides the first comprehensive compilation of cost and benefit data on Agile methods from an analysis of hundreds of research studies.The Business Value of Agile Software Methods shatters key myths and misconceptions surrounding the modern-day phenomenon of Agile methods for creating innovative software products. It provides a complete business value comparison between traditional and Agile methods. The keys to maximizing the business value of any method are low costs and high benefits and the business value of Agile methods, when compared to traditional methods, proves to be very impressive. Agile methods are a new model of project management that can be used to improve the success, business value, and ROI of high-risk and highly complex IT projects in today's dynamic, turbulent, and highly uncertain marketplace. If you are an executive, manager, scholar, student, consultant or practitioner currently on the fence, you need to read this book! |
| business value of automation: Maximizing Value with Automation and Digital Transformation Leslie P. Willcocks, John Hindle, Matt Stanton, John Smith, 2024-01-02 This book is an indispensable guide for executives, programme leaders, and business owners on maximising value from automation and digital transformation. It provides a real-world journey map of automation, from RPA through to intelligent automation, with a focus on practical strategy and management principles intended to help seize the trillions of dollars that are still being left on the table by companies that have not yet made this leap. Though grounded on the research and advisory work of the author team, this book offers clear eyed, easy to read advice for avoiding the ‘transformation bog’ where many organisations find themselves, struggling to maintain their strategy in an environment that feels increasingly dynamic and confusing. This book is not blinded by the brilliant new technology and hones in on what works and what distracts. It provides a total value of ownership framework for navigation and identifies seven core digital capabilities required for success. Ultimately a book for realists rather than digital idealists, it will be a vital resource for professionals who must chart a course to verifiable business performance improvement through digital enterprise empowerment amid often conflicting priorities. |
| business value of automation: INTELLIGENT AUTOMATION PASCAL. BARKIN BORNET (IAN. WIRTZ, JOCHEN.), 2020 |
| business value of automation: The Business Value of IT Michael D. S. Harris, David Herron, Stasia Iwanicki, 2008-03-17 In order to maximize IT resources and justify IT expenditures, CIO's and other IT managers must be able to identify meaningful metrics and explain them in a way that management can understand. The Business Value of IT: Managing Risks, Optimizing Performance, and Measuring Results solves this problem by providing practical answers to |
| business value of automation: Reinventing Jobs Ravin Jesuthasan, John Boudreau, 2018-09-18 How to Optimize Human-Machine Work Combinations Your organization has made the decision to adopt automation and artificial intelligence technologies. Now, you face difficult and stubborn questions about how to implement that decision: How, when, and where should we apply automation in our organization? Is it a stark choice between humans versus machines? How do we stay on top of these technological trends as work and automation continue to evolve? Work and human capital experts Ravin Jesuthasan and John Boudreau present leaders with a new set of tools to answer these daunting questions. Transcending the endless debate about humans being replaced by machines, Jesuthasan and Boudreau show how smart leaders instead are optimizing human-automation combinations that are not only more efficient but also generate higher returns on improved performance. Based on groundbreaking primary research, Reinventing Jobs provides an original, structured approach of four distinct steps--deconstruct, optimize, automate, and reconfigure--to help leaders reinvent how work gets bundled into jobs and create optimal human-machine combinations. Jesuthasan and Boudreau show leaders how to continuously reexamine what a job really is, and they provide the tools for identifying the pivotal performance value of tasks within jobs and how these tasks should be reconstructed into new, more optimal combinations. With numerous examples and practical advice for applying the four-step process, Reinventing Jobs gives leaders a more precise, planful, and actionable way to decide how, when, and where to apply and optimize work automation. |
| business value of automation: Artificial Intelligence Harvard Business Review, 2019 Companies that don't use AI to their advantage will soon be left behind. Artificial intelligence and machine learning will drive a massive reshaping of the economy and society. What should you and your company be doing right now to ensure that your business is poised for success? These articles by AI experts and consultants will help you understand today's essential thinking on what AI is capable of now, how to adopt it in your organization, and how the technology is likely to evolve in the near future. Artificial Intelligence: The Insights You Need from Harvard Business Review will help you spearhead important conversations, get going on the right AI initiatives for your company, and capitalize on the opportunity of the machine intelligence revolution. Catch up on current topics and deepen your understanding of them with the Insights You Need series from Harvard Business Review. Featuring some of HBR's best and most recent thinking, Insights You Need titles are both a primer on today's most pressing issues and an extension of the conversation, with interesting research, interviews, case studies, and practical ideas to help you explore how a particular issue will impact your company and what it will mean for you and your business. |
| business value of automation: Achieving Business Value from Technology Tony Murphy, 2002-10-22 PRAISE FOR ACHIEVING BUSINESS VALUE FROM TECHNOLOGY Clearly, IT investments have never before played such a critical part in business growth. The book addresses the weakness existing in most management systems involving the lack of a systematic process to realize the economic benefits of the IT investment and provides a clear A-Z methodology for business to bridge this gap. This book is clearly written for all levels and backgrounds in business management and is a must-do for those whose business involves IT, is considering IT, or would like to significantly tailor IT investments for their economic advantage. —Professor Richard P. Wool, University of Delaware, President and CEO, Cara Plastics Inc. Tony Murphy addresses the difficult question of the value of IT investments head on. He translates an elegant theory into effective practice. The case studies in the book effectively reinforce his key messages. —Dr. Dermot Moynihan, Senior Vice President, World Wide Chemical Development, GlaxoSmithKline This book is the answer to most CIOs' need for a well-structured, pragmatic, and easily implemented set of tools and practices designed to answer the universal problem of managing and measuring IT's contribution to the business. Tony Murphy's unique blend of practical experience, industry best practice, and excellent communication skills provides the reader with a valuable-and highly readable-guide on how best to achieve that elusive objective of reliably realizing the business benefits of IT investments. —Michael Rice, oup Director of IT, Kerry Group plc At Oxfam we are one year into a three-year IT strategy based on the principles Tony Murphy lays out in this book, and there is a real, positive difference in how IT is perceived, and in its real strategic position within the organization. If you have ever wondered just how you can gain strategic alignment for your IT function, and then how to make the practical link to IT investment for the organization, Tony has provided a framework that joins them both. —Simon Jennings, Head of Information Systems, Oxfam GB |
| business value of automation: The Executive's How-To Guide to Automation George E. Danner, 2018-12-17 From driverless cars to pilotless planes, many functions that have previously required human labor can now be performed using artificial intelligence. For businesses, this use of AI results in reduced labor costs and, even more important, creating a competitive advantage. How does one look at any organization and begin the work of automating it in sensible ways? This book provides the blueprint for automating critical business functions of all kinds. It outlines the skills and technologies that must be brought to bear on replicating human-like thinking and judgment in the form of algorithms. Many believe that algorithm design is the exclusive purview of computer scientists and experienced programmers. This book aims to dispel that notion. An algorithm is merely a set of rules, and anyone with the ability to envision how different components of a business can interact with other components already has the ability to work in algorithms. Though many fear that the use of automation in business means human labor will no longer be needed, the author argues that organizations will re-purpose humans into different roles under the banner of automation, not simply get rid of them. He also identifies parts of business that are best targeted for automation. This book will arm business people with the tools needed to automate companies, making them perform better, move faster, operate cheaper, and provide great lasting value to investors. |
| business value of automation: Intelligent Automation Simplified DEBANJANA DASGUPTA, 2021-11-02 A guide to understand the potential of Intelligent Automation across businesses and enterprises. KEY FEATURES ● A comprehensive discussion of key concepts, techniques, and key elements of intelligent automation. ● Expert coverage on combining various technologies, including RPA, AI, Blockchain, and IoT. ● Includes case studies and use cases for successful automation applications. ● Precise guidance on how to scale automation in enterprises. DESCRIPTION 'Intelligent Automation Simplified' guides tech professionals to take a much more simplified and sophisticated step towards developing intelligent automation. This book will explain the basic concepts of smart automation and how to put it into practice for a company. This book explores each stage of automation design and explains how these automation fragments can be brought together in the end-to-end automation of workflow. This book discusses numerous examples and scenarios that will help relate and understand how technology can be used in real life to solve business problems. This book provides a lot of information and insights and helps readers grasp the methodology used to develop an automation solution correctly. With detailed illustrations and real use-cases, you will be able to easily create smart automation solutions and practice how to modify them. Towards the end, the book describes how smart automation expands in a company and discusses the various strategies for large-scale use. The book also highlights the latest trends in intelligent automation and its progress into the future of work. WHAT YOU WILL LEARN ● Learn about the essential and primary components of intelligent automation. ● Investigate the capabilities of RPA and AI in the development of Intelligent Automation solutions. ● Recognize the factors that will help you choose the best processes for automation. ● Learn how to use the framework to create an Intelligent Automation solution. ● Create a blueprint to scale automation in the enterprise. ● Discover the most recent Intelligent Automation trends from industry experts. WHO THIS BOOK IS FOR This book is intended for current and future technical professionals who want to learn about Intelligent Automation, plan, and implement it in an enterprise or consult with clients. Readers should be familiar with the software development workflow and have a basic understanding of advanced technologies such as AI and RPA. TABLE OF CONTENTS 1. Introduction to Intelligent Automation 2. Robotic Process Automation 3. Artificial Intelligence in Automation 4. Other technologies in Automation 5. Intelligent Automation Use cases 6. Enterprise Automation Journey 7. Intelligent Automation – Trends and the future |
| business value of automation: BUSINESS PROCESS AUTOMATION SANJAY MOHAPATRA, 2009-01-01 This book discusses the major trends in Business Process Automation (BPA) and explains how BPA technologies and tools are applied in practice. It introduces the students to the concepts of BPA and describes the need for automation in business process management. The book illustrates live examples of different functions of an enterprise where automation has been successfully implemented to reap business benefits. It elaborates the applications of BPA in various sectors such as HR and payroll, marketing, e-governance, knowledge management and banking. The text also discusses in detail the role of Chief Information Officer (CIO) as a change agent for designing and implementing automation initiatives. Return-on-Investment (ROI) calculations have been shown as a business case for automating business processes. Evaluation criteria for deciding which software package to be implemented have been thoroughly explained. Key Features : Provides case studies at the end of all chapters to help the students for easy understanding of the concepts discussed. Includes chapter-end questions to test students’ comprehension of the subject. Presents a glossary of technical terms. The book is designed for the postgraduate students of management. It would be useful for the professionals and practitioners for implementation of process automation in organizations as well. |
| business value of automation: The New Automation Mindset Vijay Tella, Scott Brinker, Massimo Pezzini, 2023-08-29 **A WALL STREET JOURNAL AND USA TODAY BESTSELLER** Explore the true potential and impact of business automation Digital transformation of the business landscape is well underway, and businesses are being reshaped faster than ever before. Agility and adaptability are now critical components of these business' survival. But building these traits requires a holistic approach with an unrelenting focus on automation. How does one go about developing that focus? In The New Automation Mindset: The Leadership Blueprint for the Era of AI-for-All, renowned entrepreneur and tech strategists Vijay Tella, Scott Brinker, and Massimo Pezzini deliver a guide to implementing automation in the real world, avoiding jargon and vague bromides in favor of concrete examples of the successful integration of automated technologies and descriptions of the positive results they had on the companies that deployed them. In the book, you'll also find: Hands-on advice for C-suite executives, front-line managers, and everyday employees to implement effective automation frameworks Insightful explorations of the innovation and growth advantages of automation Deep treatments of how automation is about more than just RPA—or Robotic Process Automation—and efficiency An inspiring and practical presentation of one of the most essential topics in business today, The New Automation Mindset will earn a place on the bookshelves of founders, entrepreneurs, managers, shareholders, tech enthusiasts, knowledge workers, and anyone else with an interest in digital transformation and commerce. |
| business value of automation: The Art of Business Value Mark Schwartz, 2016-04-07 Do you really understand what business value is? Information technology can and should deliver business value. But the Agile literature has paid scant attention to what business value means—and how to know whether or not you are delivering it. This problem becomes ever more critical as you push value delivery toward autonomous teams and away from requirements “tossed over the wall” by business stakeholders. An empowered team needs to understand its goal! Playful and thought-provoking, The Art of Business Value explores what business value means, why it matters, and how it should affect your software development and delivery practices. More than any other IT delivery approach, DevOps (and Agile thinking in general) makes business value a central concern. This book examines the role of business value in software and makes a compelling case for why a clear understanding of business value will change the way you deliver software. This book will make you think deeply about not only what it means to deliver value but also the relationship of the IT organization to the rest of the enterprise. It will give you the language to discuss value with the business, methods to cut through bureaucracy, and strategies for incorporating Agile teams and culture into the enterprise. Most of all, this book will startle you into new ways of thinking about the cutting-edge of Agile practice and where it may lead. |
| business value of automation: COVID-19, Technology and Marketing Vanessa Ratten, Park Thaichon, 2021-07-10 This book addresses how Covid-19 has damaged businesses and how businesses can adapt to the new normal. In doing so, the book contributes to theories associated with the marketing management, by assessing opportunities and challenges associated with the implementation of technology and marketing management during and post Covid-19. Although there is increasing research in consumer or business management acceptance of new technologies and digital marketing, the impact of these on marketing management during the Covid-19 are not adequately investigated, leading to overstated hypothetical predictions of its future potential. Chapters in the book therefore focus on new economic models such as sharing economy and business structures such as omnichannel, where advancements have enabled firms to build a one-on-one relationship with customers by collecting, storing, aggregating and analysing customer information across various touchpoints. Contributions in the book also focus on new technologies such as blockchain, automation solution, information technology management, and customer relationship management (CRM) in highlighting connections between these new technologies and marketing management. The book will be useful for anyone aiming to gain a better understanding of the current and future technologies that may play a role or have a robust impact on marketing management during Covid-19. |
| business value of automation: Measuring Business Value of Information Technologies ICIT Research Study Team #2, 1988 |
| business value of automation: Intelligent Automation Marie Myers, Carol Brace, Lila Carden, 2023-11-13 Since prehistoric times, humans have invented ways to simplify daily activities to improve productivity. The most recent milestone in this journey is robotic process automation (RPA), helping to build software robots that can be leveraged to automate mundane and repetitive tasks that can be labor-intensive and prone to errors. In recent years, RPA has been integrated with emerging artificial intelligence (AI) and machine learning (ML) technologies to create what is referred to as intelligent automation (IA), emulating human actions and decision-making abilities. This book addresses the critical questions about the rise, usage, and future of IA practices. This book is structured by general personas considered as its primary target audience, ranging from: Early-stage practitioners seeking to learn effective management of IA programs Established IA practitioners seeking to drive maturity and scale Business leaders seeking to understand how to drive business value using IA Practitioners or academicians seeking to collaborate This book is strongly recommended for practitioners seeking to plan, implement, and scale IA practices in their organization and for researchers and students who intend to study strategy, implementation, and management of IA practice to accelerate the digital transformation agenda. |
| business value of automation: Business Process Management Andrea Marrella, |
| business value of automation: Impact of Artificial Intelligence in Business and Society Francesco Paolo Appio, Davide La Torre, Francesca Lazzeri, Hatem Masri, Francesco Schiavone, 2023-07-31 Belonging to the realm of intelligent technologies, it is increasingly accepted that artificial intelligence (AI) has evolved from being merely a development standpoint in computer science. Indeed, recent reports and academic publications show that we are clearly on the path toward pervasive AI in both business and society. Organizations must adopt AI to maintain a competitive advantage and explore opportunities for unprecedented innovation. This book focuses on understanding the wide range of opportunities as well as the spectrum of challenges AI brings in different business contexts and society at large. The book highlights novel and high-quality research in data science and business analytics and examines the current and future impact of AI in business and society. The authors bridge the gap between business and technical perspectives and demonstrate the potential (and actual) impact on society. Embracing applied, qualitative, and quantitative research as well as field experiments and data analysis, the book covers a broad range of topics including but not limited to human-centered AI, product and process innovation, corporate governance, AI and ethics, organizational performance, and entrepreneurship. This comprehensive book will be a valuable resource for researchers, academics, and postgraduate students across AI, technology and innovation management, and a wide range of business disciplines. |
| business value of automation: Digital Services and Platforms. Considerations for Sourcing Julia Kotlarsky, Ilan Oshri, Leslie Willcocks, 2019-03-06 This book constitutes revised selected papers from the 12th international Global Sourcing Workshop 2018, held in La Thuile, Italy, in February 2018. The 9 contributions included were carefully reviewed and selected from 40 submissions. The book offers a review of the key topics in sourcing of services, populated with practical frameworks that serve as a tool kit to students and managers. The range of topics covered in this book is wide and diverse, offering micro and macro perspectives on successful sourcing of services. Case studies from various organizations, industries and countries are used extensively throughout the book, giving it a unique position within the current literature offering. |
| business value of automation: The Secrets of AI Value Creation Michael Proksch, Nisha Paliwal, Wilhelm Bielert, 2024-03-04 Unlock unprecedented levels of value at your firm by implementing artificial intelligence In The Secrets of AI Value Creation: Practical Guide to Business Value Creation with Artificial Intelligence from Strategy to Execution, a team of renowned artificial intelligence leaders and experts delivers an insightful blueprint for unlocking the value of AI in your company. This book presents a comprehensive framework that can be applied to your organisation, exploring the value drivers and challenges you might face throughout your AI journey. You will uncover effective strategies and tactics utilised by successful artificial intelligence (AI) achievers to propel business growth. In the book, you’ll explore critical value drivers and key capabilities that will determine the success or failure of your company’s AI initiatives. The authors examine the subject from multiple perspectives, including business, technology, data, algorithmics, and psychology. Organized into four parts and fourteen insightful chapters, the book includes: Concrete examples and real-world case studies illustrating the practical impact of the ideas discussed within Best practices used and common challenges encountered when first incorporating AI into your company’s operations A comprehensive framework you can use to navigate the complexities of AI implementation and value creation An indispensable blueprint for artificial intelligence implementation at your organisation, The Secrets of AI Value Creation is a can’t-miss resource for managers, executives, directors, entrepreneurs, founders, data analysts, and business- and tech-side professionals looking for ways to unlock new forms of value in their company. The authors, who are industry leaders, assemble the puzzle pieces into a comprehensive framework for AI value creation: Michael Proksch is an expert on the subject of AI strategy and value creation. He worked with various Fortune 2000 organisations and focuses on optimising business operations building customised AI solutions, and driving organisational adoption of AI through the creation of value and trust. Nisha Paliwal is a senior technology executive. She is known for her expertise in various technology services, focusing on the importance of bringing AI technology, computing resources, data, and talent together in a synchronous and organic way. Wilhelm Bielert is a seasoned senior executive with an extensive of experience in digital transformation, program and project management, and corporate restructuring. With a proven track record, he has successfully led transformative initiatives in multinational corporations, specialising in harnessing the power of AI and other cutting-edge technologies to drive substantial value creation. |
| business value of automation: Intelligent Automation with IBM Cloud Pak for Business Automation Allen Chan, Kevin Trinh, Guilhem Molines, Suzette Samoojh, Stephen Kinder, 2022-12-09 Leverage the low-code/no-code approach in IBM Cloud Pak for business automation to accelerate your organization's digital transformation Purchase of the print or Kindle book includes a free eBook PDF Key FeaturesGet a comprehensive understanding of IBM Cloud Pak for Business AutomationTake a deep dive into insights on RPA, workflow automation, and automated decisionsDeploy and manage production-grade automated solutions for scalability, stability, and performanceBook Description COVID-19 has made many businesses change how they work, change how they engage their customers, and even change their products. Several of these businesses have also recognized the need to make these changes within days as opposed to months or weeks. This has resulted in an unprecedented pace of digital transformation; and success, in many cases, depends on how quickly an organization can react to real-time decisions. This book begins by introducing you to IBM Cloud Pak for Business Automation, providing a hands-on approach to project implementation. As you progress through the chapters, you'll learn to take on business problems and identify the relevant technology and starting point. Next, you'll find out how to engage both the business and IT community to better understand business problems, as well as explore practical ways to start implementing your first automation project. In addition, the book will show you how to create task automation, interactive chatbots, workflow automation, and document processing. Finally, you'll discover deployment best practices that'll help you support highly available and resilient solutions. By the end of this book, you'll have a firm grasp on the types of business problems that can be solved with IBM Cloud Pak for Business Automation. What you will learnUnderstand key IBM automation technologies and learn how to apply them Cover the end-to-end journey of creating an automation solution from concept to deploymentUnderstand the features and capabilities of workflow, decisions, RPA, business applications, and document processing with AIAnalyze your business processes and discover automation opportunities with process miningSet up content management solutions that meet business, regulatory, and compliance needsUnderstand deployment environments supported by IBM Cloud Pak for Business AutomationWho this book is for This book is for robotic process automation (RPA) professionals and automation consultants who want to accelerate the digital transformation of their businesses using IBM automation. This book is also useful for solutions architects or enterprise architects looking for best practices to build resilient and scalable AI-driven automation solutions. A basic understanding of business processes, low-code visual modeling techniques, RPA, and AI concepts is assumed. |
| business value of automation: Mastering VMware Aria Automation Aditya Pratap Bhuyan, 2024-07-23 Mastering VMware Aria Automation: Streamline Cloud Infrastructure with Installation, Configuration, Management and Administration is an essential resource for IT professionals seeking to leverage the full potential of VMware's powerful cloud automation platform. Authored by an industry expert with over a decade of experience, this book provides an in-depth exploration of VMware Aria Automation, offering readers a detailed roadmap to mastering its features and capabilities. Starting with the fundamentals, the book introduces readers to the concepts of cloud automation and the specific benefits of VMware Aria Automation. It then delves into the architecture and components of the platform, setting the stage for a comprehensive understanding of its functionalities. The installation and configuration section provides step-by-step guides and best practices, ensuring a smooth setup process. Readers will learn how to create and manage blueprints and templates, essential for streamlining IT operations and achieving consistency across deployments. Advanced topics such as automation and orchestration are covered in detail, with practical examples and real-world scenarios illustrating how to build and manage workflows effectively. The book also explores integration with third-party tools, extending the functionality of VMware Aria Automation through APIs and plug-ins. Management and maintenance of the environment are crucial for long-term success, and this guide covers monitoring, reporting, backup, disaster recovery, and scaling. Security and compliance best practices are also discussed, ensuring readers can implement robust and secure solutions. The final chapters present common use cases, industry-specific implementations, and troubleshooting tips, making it a valuable reference for everyday challenges. With appendices including a glossary of terms and an API reference, this book is a comprehensive guide for anyone looking to master VMware Aria Automation. Whether you are a seasoned professional or new to cloud automation, Mastering VMware Aria Automation: Streamline Cloud Infrastructure with Installation, Configuration, Management and Administration equips you with the knowledge and skills to optimize and manage your IT environment effectively. |
| business value of automation: DevOps Master Courseware Alejandro Pestchanker, 2019-10-25 Besides the DevOps Master Courseware (ISBN: 978 94 018 313 7) publication you are advised to obtain the publication The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations (ISBN: 978 19 427 8800 3). The word DevOps is a contraction of ‘Development’ and ‘Operations’. DevOps is a set of best practices that emphasize the collaboration and communication of IT-professionals (developers, operators, and support staff) in the lifecycle of applications and services, leading to: • Continuous Integration: merging all developed working copies to a shared mainline severBesides the DevOps Master Courseware (ISBN: 978 94 018 362 5) publication you are advised to obtain the publication The DevOps Handbook: How to Create World-Class Agility, Reliability, and Security in Technology Organizations (ISBN: 978 19 427 8800 3). The word DevOps is a contraction of ‘Development’ and ‘Operations’. DevOps is a set of best practices that emphasize the collaboration and communication of IT-professionals (developers, operators, and support staff) in the lifecycle of applications and services, leading to: • Continuous Integration: merging all developed working copies to a shared mainline several times a day • Continuous Deployment: release continuously or as often as possible • Continuous Feedback: seek feedback from stakeholders during all lifecycle stages The DevOps practices covered in this certification are derived from the Three Ways: - The First Way is to enable the work to move fast from left to right, from Development to Operations to the customer. - The Second Way is to enable feedback to go fast from right to left, from all stakeholders back into the value stream. - The Third Way is to enable learning by creating a high-trust culture of experimentation and risk-taking. Moreover, the crucial subjects of security in all stages, and maintaining compliance during change are covered. The certification has been developed in cooperation with experts in the DevOps work field. Recommended per knowledge: Pre-knowledge of Agile, Lean and/or IT Service Management, for instance through the EXIN Agile Scrum Foundation exam, LITA Lean IT Foundation exam or EXIN IT Service Management Foundation based on ISO/IEC 20000 exam, is recommended. al times a day • Continuous Deployment: release continuously or as often as possible • Continuous Feedback: seek feedback from stakeholders during all lifecycle stages The DevOps practices covered in this certification are derived from the Three Ways: - The First Way is to enable the work to move fast from left to right, from Development to Operations to the customer. - The Second Way is to enable feedback to go fast from right to left, from all stakeholders back into the value stream. - The Third Way is to enable learning by creating a high-trust culture of experimentation and risk-taking. Moreover, the crucial subjects of security in all stages, and maintaining compliance during change are covered. The certification has been developed in cooperation with experts in the DevOps work field. Recommended per knowledge: Pre-knowledge of Agile, Lean and/or IT Service Management, for instance through the EXIN Agile Scrum Foundation exam, LITA Lean IT Foundation exam or EXIN IT Service Management Foundation based on ISO/IEC 20000 exam, is recommended. |
| business value of automation: Strive Scott Amyx, 2018-03-23 Has success eluded you, no matter how hard you try? Are you frustrated by trying to achieve your dreams by copying others? Internationally-acclaimed speaker and founder of the cutting-edge venture capital Amyx Ventures, Scott Amyx reveals how you can attain real success in your life, your way. His theory of Strive is a challenge to the conventional wisdom that has held so many people back from achieving their goals and enjoying lasting happiness. Scott rose from obscure poverty to globe-trotting success, and he invites you to share in his journey by adopting a new mindset towards your personal challenges: embrace them. Scott shows you how through stories of the most unlikely individuals who embraced difficult personal change to become outrageously successful. He helps you take stock of your own habits and practices to identify how your routine and misconceptions are holding you back. Fascinating insights from throughout history up through today’s cutting-edge research show how embracing discomfort fuels lasting success. Shape your life in new, exciting ways. You can have control over your career, your outlook, your actions, and your priorities. This book helps you get a fresh start to begin building the successful life you want. Discover what really drives success---and how conventional wisdom is wrong Clearly identify your own personal challenges---and how to overcome them Delve into the latest research on high performance to create a better you Learn how high-achievers approach challenge, change, and success Strive is an unconventional approach to attaining your dreams because it takes what makes you unique and turns it to your advantage. Have you been duped by common myths of success? Are you disappointed by the constant struggle in life? Scott reveals how only you have the power to change your trajectory. Strive is your handbook for getting comfortable with discomfort, embracing and enjoying new challenges, and achieving real, lasting success. |
| business value of automation: Discovering the Decisions within Your Business Processes using IBM Blueworks Live Margaret Thorpe, Juliana Holm, Genevieve van den Boer, IBM Redbooks, 2014-01-30 In today's competitive, always-on global marketplace, businesses need to be able to make better decisions more quickly. And they need to be able to change those decisions immediately in order to adapt to this increasingly dynamic business environment. Whether it is a regulatory change in your industry, a new product introduction by a competitor that your organization needs to react to, or a new market opportunity that you want to quickly capture by changing your product pricing. Decisions like these lie at the heart of your organization's key business processes. In this IBM® RedpaperTM publication, we explore the benefits of identifying and documenting decisions within the context of your business processes. We describe a straightforward approach for doing this by using a business process and decision discovery tool called IBM Blueworks LiveTM, and we apply these techniques to a fictitious example from the auto insurance industry to help you better understand the concepts. This paper was written with a non-technical audience in mind. It is intended to help business users, subject matter experts, business analysts, and business managers get started discovering and documenting the decisions that are key to their company's business operations. |
| business value of automation: Moving Up The Value Chain K R Kashyap, 2014-02 The book explains the way forward during 2014 and beyond for Indian IT Exporters in what the author refers to as a multi-speed global economy. The book covers several trends and industry shifts affecting Indian IT exporters from a business perspective. The primary focus is on multinational corporations (MNCs) and global banks based in the US and in Europe. The author leverages his industry experience to discuss strategies and new business models for Indian IT exporters. He also explains how the industry as well as Indian IT professionals can move up the value chain. Many topics are also relevant to India based captive units of MNCs in the Indian IT industry. The book is in three parts. Part 1 (chapters 2 to 4) introduces what the author describes as a multi-speed global economy. The theme of Part 2 (chapters 5, 6 and 7) is how to get closer to global clients from a business perspective. Part 3 (chapters 8 to 10) covers implications for Indian IT exporters. The topics are intended to ignite the minds of readers, especially young Indian IT professionals. This book will provide them the necessary insight move up the value chain in the years ahead. |
| business value of automation: Introduction to Supply Chain Management Technologies David Frederick Ross, 2010-10-12 It is almost impossible to conceive of the concept and practical application of supply chain management (SCM) without linking it to the enabling power of today‘s information technologies. Building upon the foundations of the first edition, Introduction to Supply Chain Management Technologies, Second Edition details the software toolsets and suites |
| business value of automation: Creating Business Value with Information Technology Namchul Shin, 2003-01-01 Addressing questions raised by managers and researchers over the last decade on the business value of information technology (IT), this book provides business professionals with a more precise rationale for making IT investments by detailing how computerization does not automatically create business value, but is one essential component that should be coupled with organizational changes such as new strategies, new business processes, and new organizational structures. |
| business value of automation: Information Technology Consulting Services Ron Legarski, 2024-08-31 Information Technology Consulting Services: Strategies for the Modern Enterprise is an essential guide for business leaders, IT professionals, and consultants seeking to navigate the complexities of the digital age. Authored by Ron Legarski, a seasoned expert in telecommunications and IT services, this book offers a comprehensive exploration of the strategies, tools, and best practices that are critical for success in today’s technology-driven world. As organizations increasingly rely on advanced technologies to maintain a competitive edge, the demand for effective IT consulting has never been greater. This book delves into the core areas of IT consulting, including cloud computing, cybersecurity, data analytics, project management, and digital transformation. Each chapter provides practical insights, real-world case studies, and actionable strategies that readers can apply directly to their own consulting engagements or IT operations. Ron Legarski draws on his extensive experience to illuminate the challenges and opportunities that arise in the field of IT consulting. From understanding client needs and managing complex projects to implementing cutting-edge technologies and ensuring regulatory compliance, this book covers it all. Readers will gain a deep understanding of how to deliver high-impact IT solutions that align with business goals, drive innovation, and enhance operational efficiency. Whether you are an IT consultant, a business executive, or an IT manager, Information Technology Consulting Services: Strategies for the Modern Enterprise equips you with the knowledge and tools to succeed in an increasingly complex and competitive landscape. This book is a must-read for anyone involved in or considering IT consulting, offering a roadmap to achieving excellence in the ever-evolving world of information technology. |
| business value of automation: Enterprise Guide to Gaining Business Value from Mobile Technologies Adam Kornak, Jorn Teutloff, Michael Welin-Berger, 2004-04-14 This is the first book to deliver specific guidelines for integrating mobile and wireless technologies into a business organization to enhance business processes, reduce operating expenses, or produce additional revenue streams Builds off the material from Cap Gemini Ernst & Young Guide to Wireless Enterprise Application Architecture (0-471-20951-1), which described how to build a wireless enterprise application architecture for optimum performance Presents a proprietary, step-by-step methodology that shows how to identify opportunities to integrate mobile technologies into an organization Describes the strategic framework and development approach used by experienced project teams for building a mobile technology solution Features extensive real case studies from Microsoft and Cap Gemini Ernst & Young's extensive business portfolio |
| business value of automation: Comprehensive Guide to Robotic Process Automation (RPA): Tips, Recommendations, and Strategies for Success Rick Spair, Welcome to the Comprehensive Guide to Robotic Process Automation (RPA). In today's rapidly evolving digital landscape, organizations are increasingly turning to automation technologies to streamline processes, improve efficiency, and drive digital transformation. Among these technologies, Robotic Process Automation (RPA) stands out as a powerful tool for automating repetitive, rule-based tasks, freeing up human resources to focus on more strategic and value-added activities. This comprehensive guide aims to provide you with a deep understanding of RPA and equip you with the knowledge and strategies needed for successful RPA implementation. Whether you are a business leader, an IT professional, or an individual looking to explore the world of automation, this guide will serve as a valuable resource to navigate the complexities of RPA. In this guide, we will start by laying the foundation with an introduction to RPA, its benefits, and common misconceptions. We will then guide you through the process of assessing process suitability, selecting the right RPA tool, and building a strong foundation for RPA implementation. You will learn about establishing a dedicated RPA team, developing a roadmap, and setting realistic goals and expectations. As we delve into the core chapters, we will explore RPA design principles, process flow, decision points, and efficient automation workflows. We will address important considerations such as error handling and exception management, data and system integration, and managing security and access controls. Furthermore, this guide will provide insights into RPA implementation best practices, including creating reusable automation components, ensuring version control and documentation, and implementing proper testing and debugging processes. We will also explore the crucial aspects of governance, control, change management, and the role of RPA in business process reengineering. To enhance your understanding of RPA, we will delve into advanced topics such as cognitive automation, artificial intelligence (AI) integration, and leveraging machine learning and natural language processing capabilities. We will discuss scaling RPA implementations, managing multiple automation projects, and overcoming challenges in large-scale deployments. Throughout this guide, we will share real-world case studies, highlighting successful RPA implementations and extracting key learnings from each. These case studies will provide practical insights into how organizations have leveraged RPA to transform their operations, achieve cost savings, and enhance customer experiences. Lastly, we will explore the future of RPA and the emerging trends that will shape the landscape of automation. We will discuss evolving capabilities, the impact of AI and machine learning on RPA, and predictions for the future of automation. With each chapter, you will find tips, recommendations, and strategies to address common challenges, mitigate risks, and drive successful RPA adoption within your organization. We understand that every organization is unique, and the journey to RPA implementation will vary. However, by following the guidance provided in this guide, you will be equipped with the necessary knowledge and tools to embark on a successful RPA journey. We hope that this comprehensive guide serves as a valuable resource and reference throughout your RPA implementation. So let's dive in and unlock the transformative power of Robotic Process Automation! |
| business value of automation: Robotic Process Automation and Risk Mitigation Mary Cecelia Lacity, Leslie Willcocks, 2017 |
| business value of automation: Automation 2018 Roman Szewczyk, Cezary Zieliński, Małgorzata Kaliczyńska, 2018-03-07 This book consists of papers presented at Automation 2018, an international conference held in Warsaw from March 21 to 23, 2018. It discusses the radical technological changes occurring due to the INDUSTRY 4.0, with a focus on offering a better understanding of the Fourth Industrial Revolution. Each chapter presents a detailed analysis of interdisciplinary knowledge, numerical modeling and simulation as well as the application of cyber-physical systems, where information technology and physical devices create synergic systems leading to unprecedented efficiency. The theoretical results, practical solutions and guidelines presented are valuable for both researchers working in the area of engineering sciences and practitioners looking for solutions to industrial problems. |
| business value of automation: Business Process Management: Blockchain and Central and Eastern Europe Forum Claudio Di Ciccio, Renata Gabryelczyk, Luciano García-Bañuelos, Tomislav Hernaus, Rick Hull, Mojca Indihar Štemberger, Andrea Kő, Mark Staples, 2019-08-26 This book constitutes the contributions presented at the Blockchain Forum and the Central and Eastern Europe Forum (CEE Forum) held at the 17th International Conference on Business Process Management, BPM 2019, which took place in Vienna, Austria, in September 2019. The Blockchain Forum deals with the use of blockchain for collaborative information systems. Conceptual, technical and application-oriented contributions are pursued within the scope of this theme. The Blockchain Forum received a total of 31 submissions; 10 full and 1 short paper were accepted for publication in this book. The objective of the CEE Forum is to foster discussion for BPM academics from Central and Eastern Europe to disseminate their research, compare results and share experiences. For the CEE Forum 16 submissions were received and 6 full and 2 short papers were accepted for publication. The book also contains one invited talk in full-paper length and 6 poster papers from the CEE Forum. |
| business value of automation: The Shortcut Guide to IT Service Management and Automation Rebecca Herold, 2008 |
Accelerating Business Value With Intelligent Automation
Intelligent Automation platforms enable enterprises to build bots that automate critical business processes that are menial, redundant and boring for human workers. Beyond that, Intelligent …
The imperatives for automation success - McKinsey & Company
We define business-process automation as the use of general-purpose technologies (for example, bots and algorithms) to perform work that was previously done manually, in order to improve the …
The automation edgeforHighTech - Accenture
The value potential of automation is determined by the level of trust and adoption among the decision-makers and investors of a company. While automation has many benefits, research …
A Simple Guide to Successful Business Process Automation
Business process automation (BPA) projects can seem complex, but when done correctly, they are straightforward exercises that can deliver incredible improvements and value to your …
How to increase the scale and business value of automation in …
value creation and capture Aware Developing Practicing Leading Evolution of value drivers Stage 1: Aware. This is the starting point for most FSIs: an early stage of exploration that aims to prove …
Automation’s Value in the New Economy
Automation’s value Automation provides three value levers: • Productivity: reduction in non-value-added labor • Quality: reduction in error rates, and • Speed: improvements in cycle times. These …
RPA + AI = COMPETITIVE EDGE - Automation Anywhere
Robotic Process Automation (RPA) has made a big impact on business. When RPA was calculated across four priority areas—productivity and quality improvement, higher-value work, and cost …
STATE OF PROCESS AUTOMATION REPORT 2022 - Camunda
Respondents see process automation as a key driver of transformative business value, particularly when it comes to improving customer service. They support increases in investment in process …
The state of AI - McKinsey & Company
The value of AI comes from rewiring how companies run , and the latest survey shows that, out of 25 attributes tested for organizations of all sizes, the redesign of workflows has the biggest …
The Impact of Automation on Business Process Efficiency and …
automation goes beyond mere convenience—it offers a measurable boost to both productivity and accuracy. This paper examines the impact of automation by using real-world case studies and …
Automation Center - ServiceNow
Get real-time insights into automation ROI across vendors and track business goals. Detailed insights include business goals and progress, time and cost savings , automations deployed and …
The Business Value of Red Hat Ansible Automation Platform
ools including analytics and certified, reusable content. Study participants described achieving strong value with the Ansible Automation Platform by empowering DevOps and development …
IBM Automation Portfolio Evolution - firstdistribution.com
Build a resilient business with automation and AI. Business drivers: 1. Increase employee productivity by automating repetitive and mundane human tasks 2. Reduce cost by streamlining …
Automation The benefits - McKinsey & Company
dedicated to new tasks with the highest business value, which often enables new consumer-facing business models. In this paper, we discuss six topics payers should consider if they are …
How to Build a Business Case for Automating SaaS …
Armed with the basics of a business case for automating SaaS management, let’s get to work on quantifying the value of automation and operational efficiency. Quantify the value of automation …
THE STATE OF PROCESS AUTOMATION - Camunda
business value that process automation delivers for a majority of organizations, enabling them to deliver new levels of service and expand business opportunities.
Managing the risks and returns of intelligent automation
Establish an automation/AI risk-return center of excellence: ensure that AI and automation solutions drive performance and value across business processes, and within risk limits
The business benefits of network automation-as-a-service
Automation has always been a key strategic priority for CSPs, and advanced vendors are now beginning to release SaaS-based automation solutions in order to accelerate automation …
Winning in automation requires a focus on humans - McKinsey …
assessed the automation programs of more than 35 companies, we found that those seeing the greatest returns from their automation investments are significantly more likely to have a bold …
Operations management, reshaped by robotic automation
automation activities by business value, ease of implementation, and risk. Usually, prioritization is more effective when done within functional “domains” comprising 50 to 200 people rather than …
Accelerating Business Value With Intelligent Automation
Intelligent Automation platforms enable enterprises to build bots that automate critical business processes that are menial, redundant and boring for human workers. Beyond that, Intelligent …
The imperatives for automation success - McKinsey & …
We define business-process automation as the use of general-purpose technologies (for example, bots and algorithms) to perform work that was previously done manually, in order to improve …
The automation edgeforHighTech - Accenture
The value potential of automation is determined by the level of trust and adoption among the decision-makers and investors of a company. While automation has many benefits, research …
A Simple Guide to Successful Business Process Automation
Business process automation (BPA) projects can seem complex, but when done correctly, they are straightforward exercises that can deliver incredible improvements and value to your …
How to increase the scale and business value of automation …
value creation and capture Aware Developing Practicing Leading Evolution of value drivers Stage 1: Aware. This is the starting point for most FSIs: an early stage of exploration that aims to …
Automation’s Value in the New Economy
Automation’s value Automation provides three value levers: • Productivity: reduction in non-value-added labor • Quality: reduction in error rates, and • Speed: improvements in cycle times. …
RPA + AI = COMPETITIVE EDGE - Automation Anywhere
Robotic Process Automation (RPA) has made a big impact on business. When RPA was calculated across four priority areas—productivity and quality improvement, higher-value work, …
STATE OF PROCESS AUTOMATION REPORT 2022 - Camunda
Respondents see process automation as a key driver of transformative business value, particularly when it comes to improving customer service. They support increases in …
The state of AI - McKinsey & Company
The value of AI comes from rewiring how companies run , and the latest survey shows that, out of 25 attributes tested for organizations of all sizes, the redesign of workflows has the biggest …
The Impact of Automation on Business Process Efficiency …
automation goes beyond mere convenience—it offers a measurable boost to both productivity and accuracy. This paper examines the impact of automation by using real-world case studies and …
Automation Center - ServiceNow
Get real-time insights into automation ROI across vendors and track business goals. Detailed insights include business goals and progress, time and cost savings , automations deployed …
The Business Value of Red Hat Ansible Automation Platform
ools including analytics and certified, reusable content. Study participants described achieving strong value with the Ansible Automation Platform by empowering DevOps and development …
IBM Automation Portfolio Evolution - firstdistribution.com
Build a resilient business with automation and AI. Business drivers: 1. Increase employee productivity by automating repetitive and mundane human tasks 2. Reduce cost by …
Automation The benefits - McKinsey & Company
dedicated to new tasks with the highest business value, which often enables new consumer-facing business models. In this paper, we discuss six topics payers should consider if they are …
How to Build a Business Case for Automating SaaS …
Armed with the basics of a business case for automating SaaS management, let’s get to work on quantifying the value of automation and operational efficiency. Quantify the value of …
THE STATE OF PROCESS AUTOMATION - Camunda
business value that process automation delivers for a majority of organizations, enabling them to deliver new levels of service and expand business opportunities.
Managing the risks and returns of intelligent automation
Establish an automation/AI risk-return center of excellence: ensure that AI and automation solutions drive performance and value across business processes, and within risk limits
The business benefits of network automation-as-a-service
Automation has always been a key strategic priority for CSPs, and advanced vendors are now beginning to release SaaS-based automation solutions in order to accelerate automation …
Winning in automation requires a focus on humans
assessed the automation programs of more than 35 companies, we found that those seeing the greatest returns from their automation investments are significantly more likely to have a bold …
Operations management, reshaped by robotic automation
automation activities by business value, ease of implementation, and risk. Usually, prioritization is more effective when done within functional “domains” comprising 50 to 200 people rather than …
