Calculating Roi For Technology Investments

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  calculating roi for technology investments: ROI for Technology Projects Brian Roulstone, Jack J. Phillips, 2007-09-10 This is the first book focusing on the ROI for technology investments written by a technology executive for technology decision makers with the support and guidance of the foremost authority in the discipline of Return on Investment. This book leverages the talents of both authors to provide a framework and methodology that can ensure greater success in mobilizing technology initiatives. There is no other book on the market that specifically addresses the critical need to prove ROI on resource intensive technology projects with a time-tested and industry leading methodology. To date, most ROI books have focused in the areas of human performance, training, marketing, and other human capital related disciplines. With increased scrutiny of technology spending by the most complex organizations in the world, technology leaders need a 'tool kit' to help them prepare for hard-hitting discussions with their organization's CFO, president, CEO, or chairman about the return they should expect from critical technology projects. Rather than focusing top managers' attention on cutting, challenging, and controlling expenditures (as many C-level accountants prefer to do), this approach guides technology managers in providing executives with more comprehensive, balanced information that helps all involved make better business decisions. Along the way, it helps technology managers communicate more effectively with the financial decision makers in their organizations. The book also shows executives how partnering with IT leaders can help top management understand the return these technology projects can provide to the organization in increased human efficiency, automation of manual processes, unified organizational data, and other high-return results from complex and critical technology initiatives. At the same time, executives and IT professionals need to have their projects measured with a balanced perspective. While the ROI itself is very important, it's also important to capture intangibles related to the project, as well as information about application and implementation of the project. Even earlier in the cycle, it's important to capture reaction to the technology and the extent to which individuals have learned the technology. Together, these data sets represent a balanced profile of success, with ROI at the pinnacle.
  calculating roi for technology investments: Making Technology Investments Profitable Jack M. Keen, 2011-03-31 A guide to getting the crucial business case right?every time Showing professionals how to calculate the value of typical budgeting and funding requests quickly and easily, Making Technology Investments Profitable, Second Edition applies the Value Realization process, using proven strategies that maximize the business payoff from IT projects. Filled with case studies, this innovative book enables managers to confidently quantify, in a matter of minutes, the true business value of funding a desired project. New edition explains how to proactively manage the conversion of a business case's value promise to its value realization Includes dozens of new case studies on realizing maximum value from IT enabled investments from various industries and around the world New checklists and tables A dedicated Web site containing additional material, case studies, chat rooms, and blogs on the value-realization process The Second Edition provides senior executives, project managers, and technical staff with new insights on how to get the crucial business case right, while also explaining how to proactively manage the conversion of the business case's value promise into the value reality of a completed project.
  calculating roi for technology investments: Service Oriented Architecture Field Guide for Executives Kyle Gabhart, Bibhas Bhattacharya, 2008-06-30 Service Oriented Architecture Field Guide for Executives is a fundamental breakthrough in the business and technology perspectives of service oriented architecture (SOA). A valuable resource to help you understand and realize the benefits of SOA in today's companies, this guide will show you how to plan, implement, and achieve SOA value. Use a prescriptive approach to help you clearly understand SOA and to determine its applications for your business. Applicable to all industries, technology platforms, and operating environments, this innovative book will provide you with essential strategies.
  calculating roi for technology investments: Cost-Justifying Usability Randolph G. Bias, Deborah J. Mayhew, 2005-04-04 Advice from the experts on how to justify time and money spent on usability!
  calculating roi for technology investments: Measuring Return on Investment Jack J. Phillips, 1994 This title presents numerous case studies on how to prove the dollar-for-dollar ROI and worth of training and development programs.
  calculating roi for technology investments: Small Business Decision Making , 1990
  calculating roi for technology investments: Open Source for the Enterprise Dan Woods, Gautam Guliani, 2005-07-27 Open source software is changing the world of Information Technology. But making it work for your company is far more complicated than simply installing a copy of Linux. If you are serious about using open source to cut costs, accelerate development, and reduce vendor lock-in, you must institutionalize skills and create new ways of working. You must understand how open source is different from commercial software and what responsibilities and risks it brings. Open Source for the Enterprise is a sober guide to putting open source to work in the modern IT department. Open source software is software whose code is freely available to anyone who wants to change and redistribute it. New commercial support services, smaller licensing fees, increased collaboration, and a friendlier platform to sell products and services are just a few of the reasons open source is so attractive to IT departments. Some of the open source projects that are in current, widespread use in businesses large and small include Linux, FreeBSD, Apache, MySQL, PostgreSQL, JBOSS, and Perl. These have been used to such great effect by Google, Amazon, Yahoo!, and major commercial and financial firms, that a wave of publicity has resulted in recent years, bordering on hype. Large vendors such as IBM, Novell, and Hewlett Packard have made open source a lynchpin of their offerings. Open source has entered a new area where it is being used as a marketing device, a collaborative software development methodology, and a business model. This book provides something far more valuable than either the cheerleading or the fear-mongering one hears about open source. The authors are Dan Woods, former CTO of TheStreet.com and a consultant and author of several books about IT, and Gautam Guliani, Director of Software Architecture at Kaplan Test Prep & Admissions. Each has used open source software for some 15 years at IT departments large and small. They have collected the wisdom of a host of experts from IT departments, open source communities, and software companies. Open Source for the Enterprise provides a top to bottom view not only of the technology, but of the skills required to manage it and the organizational issues that must be addressed. Here are the sorts of questions answered in the book: Why is there a productization gap in most open source projects? How can the maturity of open source be evaluated? How can the ROI of open source be calculated? What skills are needed to use open source? What sorts of open source projects are appropriate for IT departments at the beginner, intermediate, advanced, and expert levels? What questions need to be answered by an open source strategy? What policies for governance can be instituted to control the adoption of open source? What new commercial services can help manage the risks of open source? Do differences in open source licenses matter? How will using open source transform an IT department? Praise for Open Source for the Enterprise:Open Source has become a strategic business issue; decisions on how andwhere to choose to use Open Source now have a major impact on theoverall direction of IT abilities to support the business both withcapabilities and by controlling costs. This is a new game and onegenerally not covered in existing books on Open Source which continue toassume that the readers are 'deep dive' technologists, Open Source for the Enterprise provides everyone from business managers to technologistswith the balanced view that has been missing. Well worth the time toread, and also worth encouraging others in your enterprise to read as well. ----Andy Mulholland - Global CTO Capgemini Open Source for the Enterprise is required reading for anyone workingwith or looking to adopt open source technologies in a corporateenvironment. Its practical, no-BS approach will make sure you're armedwith the information you need to deploy applications successfully (aswell as helping you know when to say no). If you're trying to sell opensource to management, this book will give you the ammunition you need.If you're a manager trying to drive down cost using open source, thisbook will tell you what questions to ask your staff. In short, it's aclear, concise explanation of how to successfully leverage open sourcewithout making the big mistakes that can get you fired. ----Kevin Bedell - founding editor of LinuxWorld Magazine
  calculating roi for technology investments: Proving the Value of Soft Skills Patricia Pulliam Phillips, Jack J. Phillips, Rebecca Ray, 2020-08-04 A Step-by-Step Guide to Showing the Value of Soft Skill Programs As organizations rise to meet the challenges of technological innovation, globalization, changing customer needs and perspectives, demographic shifts, and new work arrangements, their mastery of soft skills will likely be the defining difference between thriving and merely surviving. Yet few executives champion the expenditure of resources to develop these critical skills. Why is that and what can be done to change this thinking? For years, managers convinced executives that soft skills could not be measured and that the value of these programs should be taken on faith. Executives no longer buy that argument but demand the same financial impact and accountability from these functions as they do from all other areas of the organization. In Proving the Value of Soft Skills, measurement and evaluation experts Patti Phillips, Jack Phillips, and Rebecca Ray contend that efforts can and should be made to demonstrate the effect of soft skills. They also claim that a proven methodology exists to help practitioners articulate those effects so that stakeholders’ hearts and minds are shifted toward securing support for future efforts. This book reveals how to use the ROI Methodology to clearly show the impact and ROI of soft skills programs. The authors guide readers through an easy-to-apply process that includes: business alignment design evaluation data collection isolation of the program effects cost capture ROI calculations results communication. Use this book to align your programs with organizational strategy, justify or enhance budgets, and build productive business partnerships. Included are job aids, sample plans, and detailed case studies.
  calculating roi for technology investments: Time Horizons and Technology Investments National Academy of Engineering, Committee on Time Horizons and Technology Investments, 1992-02-01 It is frequently argued that U.S. corporations have shorter time horizons for planning and investment than their Japanese and German competitors. This argument, though widely accepted in studies of U.S. competitiveness, has rarely been examined in depth. Time Horizons and Technology Investments explores the evidence that some U.S. corporations consistently select projects biased toward short-term return and addresses factors influencing the time-related preferences of U.S. corporate managers in selecting projects for investment. It makes recommendations to policymakers and managers about policies to mitigate negative external influences and about strategies to remove internal biases toward noncompetitive decisions.
  calculating roi for technology investments: How to Measure Anything in Cybersecurity Risk Douglas W. Hubbard, Richard Seiersen, 2016-07-25 A ground shaking exposé on the failure of popular cyber risk management methods How to Measure Anything in Cybersecurity Risk exposes the shortcomings of current risk management practices, and offers a series of improvement techniques that help you fill the holes and ramp up security. In his bestselling book How to Measure Anything, author Douglas W. Hubbard opened the business world's eyes to the critical need for better measurement. This book expands upon that premise and draws from The Failure of Risk Management to sound the alarm in the cybersecurity realm. Some of the field's premier risk management approaches actually create more risk than they mitigate, and questionable methods have been duplicated across industries and embedded in the products accepted as gospel. This book sheds light on these blatant risks, and provides alternate techniques that can help improve your current situation. You'll also learn which approaches are too risky to save, and are actually more damaging than a total lack of any security. Dangerous risk management methods abound; there is no industry more critically in need of solutions than cybersecurity. This book provides solutions where they exist, and advises when to change tracks entirely. Discover the shortcomings of cybersecurity's best practices Learn which risk management approaches actually create risk Improve your current practices with practical alterations Learn which methods are beyond saving, and worse than doing nothing Insightful and enlightening, this book will inspire a closer examination of your company's own risk management practices in the context of cybersecurity. The end goal is airtight data protection, so finding cracks in the vault is a positive thing—as long as you get there before the bad guys do. How to Measure Anything in Cybersecurity Risk is your guide to more robust protection through better quantitative processes, approaches, and techniques.
  calculating roi for technology investments: The Strait Path to Real Estate Wealth Kris Krohn, REIC., 2010 A powerful and practical book that shows how to get started and achieve financial independence as a real estate investor.
  calculating roi for technology investments: ROI for Technology Projects D. Brian Roulstone, Jack J. Phillips, 2008 With increased scrutiny of technology spending by the most complex organizations in the world, technology leaders need a 'tool kit' to help them prepare for hard-hitting discussions with their organization's CFO, president, CEO, or chairman about the return they should expect from critical technology projects. Rather than focusing top managers' attention on cutting, challenging, and controlling expenditures (as many C-level accountants prefer to do), this approach guides technology managers in providing executives with more comprehensive, balanced information that helps all involved make better business decisions. Along the way, it helps technology managers communicate more effectively with the financial decision makers in their organizations.-
  calculating roi for technology investments: Information Technology Investment Marc J. Schniederjans, Jamie L. Hamaker, Ashlyn M. Schniederjans, 2010 From the individual to the largest organization, everyone today has to make investments in IT. Making a smart investment that will best satisfy all the necessary decision-making criteria requires careful and inclusive analysis. This textbook provides an up-to-date, in-depth understanding of the methodologies available to aid in this complex process of multi-criteria decision-making. It guides readers on the process of technology acquisition ? what methods to use to make IT investment decisions, how to choose the technology and justify its selection, and how the decision will impact the organization.Unique to this textbook are both financial investment models and more complex decision-making models from the field of management science so that readers can extend the analysis benefits to enhance and confirm their IT investment choices. The wide range of methodologies featured in the book gives readers the opportunity to customize their best-fit solutions for their unique IT decision situation. This textbook is especially ideal for educators and students involved in programs dealing with technology management, operations management, applied finance, operations research, and industrial engineering.A complimentary copy of the ?Instructor's Manual and Test Bank? and the PowerPoint presentations of the text materials are available for all instructors who adopt this book as a course text. Please send your request to sales@wspc.com.
  calculating roi for technology investments: The IT Payoff Sarv Devaraj, Rajiv Kohli, 2002 In an era when IT budgets are being cut as indiscriminately as they were once increased, this book offers the first systematic guide to measuring the true impact of IT spending--and making rational decisions about which projects to fund.
  calculating roi for technology investments: Evaluating Information Technology Investments , 1995
  calculating roi for technology investments: Maximizing Return on Investment Using ERP Applications Arthur J. Worster, Thomas R. Weirich, Frank J. C. Andera, 2012-08-24 Step-by-step guidance to achieving maximum return on investment for your company Written by Arthur Worster, Thomas Weirich, and Frank Andera, industry experts at the forefront of the business processes arena, Maximizing Return on Investment Using ERP Applications provides accountants, IT executives, and finance professionals with a new way of looking at enterprise resource planning (ERP)-driven business improvement programs. This timely book explores how leadership can view its organization as an integrated enterprise and what this change in perception might suggest. It considers various aspects of running a business and how a different approach may present new insight. Incorporates all aspects of gaining Return on Investment from ERP investments Considers change management from all angles, including working with the executive levels on defining return on investment cases, working through political and cultural issues at the executive leadership level Includes a companion website featuring exercises, reference materials, and case studies With the rapid implementation of ERP systems worldwide, business executives often have difficulty in determining the return on investment from such systems. Along with a companion website featuring exercises, reference materials, and case studies, Maximizing Return on Investment Using ERP Applications offers straightforward and hands-on guidance to lead your organization through the change process and ensure that the intended benefits can be achieved.
  calculating roi for technology investments: Rule #1 Phil Town, 2010-03-11 Who's going to provide for your future? There's a crisis looming in pensions. Investing in property is time-consuming and risky. Savings accounts yield very little return. If you're not careful, you could be looking at a very uncomfortable retirement. But surely the alternative - investing in the stock market - is risky, complicated and best left to the professionals? Phil Town doesn't think so. He made a fortune, and in Rule #1 he'll show you how he did it. Rule #1: - Sets out the five key numbers that really count when you're buying stocks and shares - Explains how to use new Internet tools to simplify research - Shows how to exploit the advantages of being an individual investor - Demonstrates how to pay fifty pence for every pound's worth of business This simple and straightforward method will guide you to 15% or better annual returns - in only 15 minutes a week. It's money in the bank!
  calculating roi for technology investments: Measuring the Success of Learning Through Technology: A Step-by-step Guide for Measuring Impact and ROI on E-learning, Blended Learning, and Mobile Learning Tamar Elkeles, 2014
  calculating roi for technology investments: Mergers and Acquisitions For Dummies Bill R. Snow, 2011-05-09 The easy way to make smart business transactions Are you a business owner, investor, venture capitalist, or member of a private equity firm looking to grow your business by getting involved in a merger with, or acquisition of, another company? Are you looking for a plain-English guide to how mergers and acquisitions can affect your investments? Look no further. Mergers & Acquisitions For Dummies explains the entire process step by step?from the different types of transactions and structures to raising funds and partnering. Plus, you'll get expert advice on identifying targets, business valuation, doing due diligence, closing the purchase agreement, and integrating new employees and new ways of doing business. Step-by-step techniques and real-world advice for making successful mergers and acquisitions Covers international laws and regulations How to take advantage of high-value deals Going beyond the case studies of other books, Mergers & Acquisitions For Dummies is your one-stop reference for making business growth a success.
  calculating roi for technology investments: Marketing ROI James Lenskold, 2003-08-22 ROI (Return on Investment) is today's key business tool for measuring how effectively money was spent--yet few marketing managers receive any ROI training at all. Marketing ROIchanges all that, showing marketing pros at every level how to use ROI and other financial metrics to support their strategic decision making. This comprehensive book details how an accurate working knowledge of ROI is essential for using the latest marketing measurements, and provides insights for gaining the greatest competitive advantage from the skilled use and understanding of ROI concepts.
  calculating roi for technology investments: Information Technology Investment: Decision-making Methodology (2nd Edition) Marc J Schniederjans, Jamie L Hamaker, Ashlyn M Schniederjans, 2010-03-24 From the individual to the largest organization, everyone today has to make investments in IT. Making a smart investment that will best satisfy all the necessary decision-making criteria requires careful and inclusive analysis. This textbook provides an up-to-date, in-depth understanding of the methodologies available to aid in this complex process of multi-criteria decision-making. It guides readers on the process of technology acquisition — what methods to use to make IT investment decisions, how to choose the technology and justify its selection, and how the decision will impact the organization.Unique to this textbook are both financial investment models and more complex decision-making models from the field of management science so that readers can extend the analysis benefits to enhance and confirm their IT investment choices. The wide range of methodologies featured in the book gives readers the opportunity to customize their best-fit solutions for their unique IT decision situation. This textbook is especially ideal for educators and students involved in programs dealing with technology management, operations management, applied finance, operations research, and industrial engineering.A complimentary copy of the ‘Instructor's Manual and Test Bank’ and the PowerPoint presentations of the text materials are available for all instructors who adopt this book as a course text. Please send your request to sales@wspc.com.
  calculating roi for technology investments: Evaluating Information Systems Zahir Irani, Peter Love, 2008-05-12 The adoption of Information Technology (IT) and Information Systems (IS) represents significant financial investments, with alternative perspectives to the evaluation domain coming from both the public and private sectors. As a result of increasing IT/IS budgets and their growing significance within the development of an organizational infrastructure, the evaluation and performance measurement of new technology remains a perennial issue for management. This book offers a refreshing and updated insight into the social fabric and technical dimensions of IT/IS evaluation together with insights into approaches used to measure the impact of information systems on its stakeholders. In doing so, it describes the portfolio of appraisal techniques that support the justification of IT/IS investments. Evaluating Information Systems explores the concept of evaluation as an evolutionary and dynamic process that takes into account the ability of enterprise technologies to integrate information systems within and between organisations. In particular, when set against a backdrop of organisational learning. It examines the changing portfolio of benefits, costs and risks associated with the adoption and diffusion of technology in today's global marketplace. Finally approaches to impact assessment through performance management and benchmarking is discussed.
  calculating roi for technology investments: The ROI of Pricing Stephan Liozu, Andreas Hinterhuber, 2014-01-24 As with executives and managers in so many other business functions, pricing specialists are being challenged more and more to substantiate the added value of their activities. Pricing is a core function of every business, and needs not only to contribute positively to short- and long-term results, but also to document its impact to the bottom line. A fundamental part of this is the pricing ROI calculations. This book, edited by globally renowned thought leaders Andreas Hinterhuber and Stephan Liozu, is the first to outline contemporary theories and best practices of documenting pricing ROI. It provides proven methods, practices and theories on how to calculate the impact of pricing activities on performance. Marketing ROI is now a common concept: this collection proves to do the same for pricing. Hinterhuber & Liozu introduce the concept of pricing ROI, documenting and quantifying the return on pricing activities and on the pricing function itself is of increasing relevance today and in the future – in times of budget constraints. 20 world class specialists explore the concept of pricing ROI under both a theoretical perspective and a managerial perspective to shed much-needed light on how to measure and increase pricing ROI. This groundbreaking book will enlighten students and specialists of marketing and sales, pricing managers and executives alike.
  calculating roi for technology investments: The ASTD Handbook of Measuring and Evaluating Training Patricia Pulliam Phillips, 2010-06-16 A follow-on to ASTD's best-selling ASTD Handbook for Workplace Learning Professionals, the ASTD Handbook of Measuring and Evaluating Training includes more than 20 chapters written by preeminent practitioners in the learning evaluation field. This practical, how-to handbook covers best practices of learning evaluation and includes information about using technology and evaluating e-learning. Broad subject areas are evaluation planning, data collection, data analysis, and measurement and evaluation at work.
  calculating roi for technology investments: How Venture Capital Works Phillip Ryan, 2012-07-01 Explanations to the inner workings of one of the least understood, but arguably most important, areas of business finance is offered to readers in this engaging volume: venture capital. Venture capitalists provide necessary investment to seed (or startup) companies, but the startup is only the beginning, there is much more to be explored. These savvy investors help guide young entrepreneurs, who likely have little experience, to turn their businesses into the Googles, Facebooks, and Groupons of the world. This book explains the often-complex methods venture capitalists use to value companies and to get the most return on their investments, or ROI. This book is a must-have for any reader interested in the business world.
  calculating roi for technology investments: The Non Nonprofit Steve Rothschild, 2012-01-11 A top business leader shares the business principles he used to launch both a top company and a thriving nonprofit Nonprofit leaders know that solving pervasive social problems requires passion and creativity as well as tangible results. The Non Nonprofit shares the same business principles that drive the world's best companies, showing how they can (and should) be applied to the realm of nonprofits. Steve Rothschild personally crossed sectors when he left corporate America to found Twin Cities RISE!, a highly successful poverty reduction program. His honest story, and success and missteps, create an essential roadmap for any social venture looking to prove and boost its impact. Distills essential nonprofit principles such as having a clear and appropriate purpose, creating economic value from social benefit, and establishing mutual accountability Shares successful approaches from innovative organizations such as Grameen Bank, Playworks, Common Ground, Habitat for Humanity, Lumni, Caring Bridge, College Summit and RISE! Draws from the author's success in founding and building Twin Cities RISE!, which trains unemployed Minnesotans for living wage jobs. RISE! serves 1,500 participants each year As insightful as it is inspiring, The Non Nonprofit can help maximize the positive impact of any nonprofit.
  calculating roi for technology investments: Information Technology Investment: Decision Making Methodology Jamie L Hamaker, Marc J Schniederjans, Ashlyn M Schniederjans, 2004-02-06 From the individual to the largest organization, everyone today has to make investments in information technology. Making a good investment that will best satisfy all the necessary decision criteria requires a careful and inclusive analysis. Information Technology Investment: Decision-Making Methodology is a textbook that will provide the understanding of methodologies available to aid in this area of complex, multi-criterion decision-making. It presents a detailed, step-by-step set of procedures and methodologies that readers can use immediately to improve their IT investment decision-making. Unique to this textbook are both financial investment models and more complex decision-making models from management science, so users can extend the analysis benefits to confirm and enhance the ideal IT investment choices.A complimentary copy of the ‘Instructor's Manual and Test Bank’ and the PowerPoint presentations of the text materials are available for all instructors who adopt this book as a course text. Please send your request to sales@wspc.com.
  calculating roi for technology investments: Social Media ROI Olivier Blanchard, 2011-02-22 Use Social and Viral Technologies to Supercharge Your Customer Service! Use this book to bring true business discipline to your social media program and align with your organization’s goals. Top branding and marketing expert Olivier Blanchard brings together new best practices for strategy, planning, execution, measurement, analysis, and optimization. You will learn how to define the financial and nonfinancial business impacts you are aiming for--and achieve them. Social Media ROI delivers practical solutions for everything from structuring programs to attracting followers, defining metrics to managing crises. Whether you are in a startup or a global enterprise, this book will help you gain more value from every dime you invest in social media. You’ll learn how to: Align social communications with broader business goals and functions Plan for effective performance measurement Establish clarity of vision, purpose, and execution Implement guidelines and operations for effectively managing social media Get started by “listening before talking” Integrate social media into long-term marketing programs, short-term campaigns, and brand initiatives Use social media to deliver real-time, optimized customer support Leverage mobility and the “on-the-fly” social media culture Measure FRY (Frequency, Reach, and Yield) Includes a foreword by Brian Solis.
  calculating roi for technology investments: Key Performance Indicators (KPI) Bernard Marr, 2012-06-21
  calculating roi for technology investments: Cloud Data Centers and Cost Modeling Caesar Wu, Rajkumar Buyya, 2015-02-27 Cloud Data Centers and Cost Modeling establishes a framework for strategic decision-makers to facilitate the development of cloud data centers. Just as building a house requires a clear understanding of the blueprints, architecture, and costs of the project; building a cloud-based data center requires similar knowledge. The authors take a theoretical and practical approach, starting with the key questions to help uncover needs and clarify project scope. They then demonstrate probability tools to test and support decisions, and provide processes that resolve key issues. After laying a foundation of cloud concepts and definitions, the book addresses data center creation, infrastructure development, cost modeling, and simulations in decision-making, each part building on the previous. In this way the authors bridge technology, management, and infrastructure as a service, in one complete guide to data centers that facilitates educated decision making. - Explains how to balance cloud computing functionality with data center efficiency - Covers key requirements for power management, cooling, server planning, virtualization, and storage management - Describes advanced methods for modeling cloud computing cost including Real Option Theory and Monte Carlo Simulations - Blends theoretical and practical discussions with insights for developers, consultants, and analysts considering data center development
  calculating roi for technology investments: Encyclopedia of Sport Management Pedersen, Paul M., 2021-12-14 Bringing together preeminent international researchers, emerging scholars and practitioners, Paul M. Pedersen presents the comprehensive Encyclopedia of Sport Management, offering detailed entries for the critical concepts and topics in the field.
  calculating roi for technology investments: Customer Education Adam Avramescu, 2019-01-10 Today's software companies can't afford to be passive with their customers. As software moves to the web and becomes more consumerized, software companies can only grow if their current customers renew and grow over time. Otherwise those customers will leave, creating a leaky bucket of revenue.So, what are smart, innovative companies doing before they end up with severe churn problems? Forward-thinking companies invest in Customer Education early as a way to drive customer growth and maximize lifetime value in a scalable way. Over time, this function has the potential to differentiate a company in the market.Consider this book a survival guide to investing in a Customer Education function, including: -How to drive a Customer Education strategy across your customer lifecycle-Tips for creating killer content that will actually lead to customer performance-What tools to implement as part of your technology stack-Measurement strategies for improving your content and showing ROI-And more...
  calculating roi for technology investments: Essentials of Corporate Performance Measurement George T. Friedlob, Lydia L. F. Schleifer, Franklin J. Plewa, Jr., 2002-10-01 Shows how managers can structure their activities and investment base to obtain the highest possible ROI. * Examines essential concepts of ROI, including the advantages of using certain techniques and the limitations associated with them. * Shows how to calculate and use EVA, MVA and other residual measures. * Suggests procedures to evaluate ROIT and other high-tech investment options. * Written in a user-friendly style with many real-world examples and best practices.
  calculating roi for technology investments: What Sticks Rex Briggs, Greg Stuart, 2006-09-01 What Sticks is the one book that explains exactly how marketing and advertising works today! Based on new insights from analysis of over $1 billion worth of advertising. Decades ago it was okay to believe, as retail magnate John Wanamaker did, that “Half the money I spend on advertising is wasted; the trouble is, I don’t know which half.” However, today the stakes are much higher. Marketing thought leaders Rex Briggs and Greg Stuart estimate that $112 billion in advertising spending in the U.S. alone is wasted, cutting deeply into company profits. What Sticks uncovers bold new insights from the largest-ever global marketing research project among 30 Fortune 200 companies, including: Procter & Gamble, Johnson & Johnson, Kraft, McDonalds, Unilever, Ford and others. This is a comprehensive and solutions-oriented book that outlines how any marketer, at any level, can guarantee their advertising succeeds. Marketers cannot ignore the findings or the solutions revealed in What Sticks, such as: * Why 47% of the advertising campaigns studied didn’t work and what you can do to guarantee yours does * How to spend the same advertising budget, but get better results * How to get your CFO and CEO to eagerly increase your marketing & advertising budget * How to forecast next year’s advertising budget (Hint: It’s not by using last year’s spending!) * How to immediately fix your advertising by applying these principles and real nuggets of wisdom Revitalize your advertising and join the new marketing revolution at www.whatsticks.NET
  calculating roi for technology investments: The Trainer's Balanced Scorecard Ajay Pangarkar, Teresa Kirkwood, 2012-06-29 The balanced scorecard (BSC) is increasingly the strategic business tool of choice for many organizations. One of the four components of the BSC, ?learning and growth,? is largely misunderstood, underutilized, and ineffectively applied. The BSC framework provides an opportunity for management and workplace learning and performance professionals to communicate through a common language, establish realistic and measurable targets, and align and support the rest of the organization in a strategic way. This book provides proven guidance and customizable tools to measure the role of learning and performance, link it to organizational objectives, and communicate to management results in a common language.
  calculating roi for technology investments: Accounting For Dummies John A. Tracy, 2011-04-08 Learn the basics of practical accounting easily and painlessly with Accounting For Dummies, 4th Edition, which features new information on accounting methods and standards to keep you up to date. With this guide, you can avoid accounting fraud, minimize confusion, maximize profits, and make sense of accounting basics with this plain-English guide to your accountant’s language. Understand how to manage inventory, report income and expenses for public or private companies, evaluate profit margins, analyze business strengths and weaknesses, and manage budgets for a better bottom line.
  calculating roi for technology investments: The Little Book That Still Beats the Market Joel Greenblatt, 2010-09-07 In 2005, Joel Greenblatt published a book that is already considered one of the classics of finance literature. In The Little Book that Beats the Market—a New York Times bestseller with 300,000 copies in print—Greenblatt explained how investors can outperform the popular market averages by simply and systematically applying a formula that seeks out good businesses when they are available at bargain prices. Now, with a new Introduction and Afterword for 2010, The Little Book that Still Beats the Market updates and expands upon the research findings from the original book. Included are data and analysis covering the recent financial crisis and model performance through the end of 2009. In a straightforward and accessible style, the book explores the basic principles of successful stock market investing and then reveals the author’s time-tested formula that makes buying above average companies at below average prices automatic. Though the formula has been extensively tested and is a breakthrough in the academic and professional world, Greenblatt explains it using 6th grade math, plain language and humor. He shows how to use his method to beat both the market and professional managers by a wide margin. You’ll also learn why success eludes almost all individual and professional investors, and why the formula will continue to work even after everyone “knows” it. While the formula may be simple, understanding why the formula works is the true key to success for investors. The book will take readers on a step-by-step journey so that they can learn the principles of value investing in a way that will provide them with a long term strategy that they can understand and stick with through both good and bad periods for the stock market. As the Wall Street Journal stated about the original edition, “Mr. Greenblatt…says his goal was to provide advice that, while sophisticated, could be understood and followed by his five children, ages 6 to 15. They are in luck. His ‘Little Book’ is one of the best, clearest guides to value investing out there.”
  calculating roi for technology investments: Sales Technology Nikolaos Panagopoulos, 2010-07-20 Contemporary sales organizations are spending billions of dollars or euros on sales technologies with the objective of streamlining the sales process, enhancing sales force productivity, and improving customer relationships. A variety of sales technologies exist such as customer relationship management (CRM) software, mobile sales force automation (SFA) applications, contact management software, and territory planning applications, to name just a few. In spite of the amount being invested in such technologies, however, few firms can claim to be enjoying performance improvements. In fact, the majority of companies are struggling to gain salesperson buy-ins and are failing to realize the intended return on investment (ROI). In addition, the introduction of such technological applications may cause stress to the sales force or disturb customer relationships. Against this backdrop, this textbook is concerned with how executives can effectively manage a complex and costly sales technology initiative in order to get the most out of it. In particular, the textbook begins by providing the reader with a detailed discussion on the various technologies that are being used by sales organizations. It then provides an exhaustive review of the factors that might lead to effective sales technology implementation and presents a managerially relevant conceptual framework, which illuminates the mediating pathways from using the system to salesperson productivity. Moreover, the textbook offers a wide array of key performance indicators (KPIs) that can be readily employed in order to monitor the progress and success of the implementation effort. Next, it offers a comprehensive method that executives can use to calculate the return on sales technology investment (ROSTI) in order to substantiate the business case for the technology. Finally, the textbook provides executives with a detailed three-stage process of sales technology implementation and discusses what essential work should be conducted in each stage.
  calculating roi for technology investments: Customer Relationship Management V. Kumar, Werner Reinartz, 2018-05-15 This book presents an extensive discussion of the strategic and tactical aspects of customer relationship management as we know it today. It helps readers obtain a comprehensive grasp of CRM strategy, concepts and tools and provides all the necessary steps in managing profitable customer relationships. Throughout, the book stresses a clear understanding of economic customer value as the guiding concept for marketing decisions. Exhaustive case studies, mini cases and real-world illustrations under the title “CRM at Work” all ensure that the material is both highly accessible and applicable, and help to address key managerial issues, stimulate thinking, and encourage problem solving. The book is a comprehensive and up-to-date learning companion for advanced undergraduate students, master's degree students, and executives who want a detailed and conceptually sound insight into the field of CRM. The new edition provides an updated perspective on the latest research results and incorporates the impact of the digital transformation on the CRM domain.
  calculating roi for technology investments: The 5 Years Before You Retire, Updated Edition Emily Guy Birken, 2021-05-11 Learn everything you need to do in the next five years to create a realistic plan for your retirement with clear, practical advice that is sure to set your future up for success. Most people don’t realize they haven’t saved enough for their retirement until their sixties and by then, it’s often too late to save enough for a comfortable retirement. The 5 Years Before You Retire has helped thousands of people prepare for retirement—even if they waited until the last minute. In this new and updated edition, you’ll find out everything you need to do in the next five years to maximize your current savings and create a realistic plan for your future. Including recent changes in financial planning, taxes, Social Security, healthcare, insurance, and more, this book is the all-inclusive guide to each financial, medial, and familial decision. From taking advantage of the employer match your company offers for your 401k to enrolling in Medicare to discussing housing options with your family, you are completely covered on every aspect of retirement planning. These straightforward strategies explain in detail how you can make the most of your last few years in the workforce and prepare for the future you’ve always wanted. Whether you just started devising a plan or have been saving since your first job, The 5 Years Before You Retire, Updated Edition, will tell you exactly what you need to know to ensure you live comfortably in the years to come.
Microsoft Word - mjeffery Handbook ROI Chapter v3.0.doc
New technology projects must often show a good return on investment (ROI) in order to be funded. This chapter will give the reader the key concepts necessary to understand and …

How to calculate return on investment for equipment or …
CALCULATE THE NET BENEFIT/LOSS OF INVESTING IN NEW EQUIPMENT. A major piece of ROI calculations is the total dollar amount you expect to gain or lose if you purchase the new …

Return on Investment Tool
A return on investment (ROI) analysis is a way to calculate your net financial gains (or losses), taking into account all the resources invested and all the amounts gained through increased …

Calculating Roi For Technology Investments
calculating roi for technology investments: Measuring Return on Investment Jack J. Phillips, 1994 This title presents numerous case studies on how to prove the dollar-for-dollar ROI and worth …

ROI FOR TECHNOLOGY
ROI is not a fad. As long as a need for accountability of IT expenditures exists and the concept of an investment payoff is desired, the ROI Methodology will be used to evaluate major …

ROI and the Architect - damassets.autodesk.net
Calculating your return on investment (ROI) is one way to determine whether expected returns outweigh, and justify, the costs. returns exceed costs. You can perform the basic ROI …

Evaluating the ROI of Major Tech Investments
To do this, we asked which technology investments are delivering the best ROI and which are delivering the lowest ROI. When assessing the former, three categories of technology rose to …

Microsoft Word - EconomicJustification_ROI-CBA-Tutorial_v2 …
A popular economic calculation for the attractiveness of an investment is “Return on Investment” (ROI). ROI is a calculation of the most tangible financial gains or benefits that can be expected …

May 2021 Pulling Back the Curtain - LexisNexis Intellectual …
Note that this could be calculated for a whole company, or a single technology; however, the ROI for the company (80%) is not the average of the ROIs for each technology (82%).

Return on Investment (ROI) Analysis for ERP Replacement
ROI Methodology: How to Calculate Return on Investment ... Method 1 is to divide Total Benefits by Total Costs Return on Investment (ROI) = Total Benefits / Total Costs Total benefits = …

Return on Investment Measures Success - ROI Institute
The ROI analysis plan details how the initiative is isolated from other influences, how data are converted to monetary values, the appropriate cost categories, the expected intangible …

9.Man-Calculating Return for Investment in Information …
Financial ROI in reality, most organizations use one or more “financial metrics” which they refer to individually or collectively as “ROI”. These metrics include: Payback Period. The amount of …

Calculating real ROI on intelligent automation (IA)
Calculating real ROI on intelligent automation (IA) Organizations across every sector and geography are grappling with what automation is and how to best use automated technologies …

What’s your digital ROI? - Strategy&
The key to the digital ROI framework lies in balancing, and measuring, digital investments across six strategic focus areas, including customers, employees, operations, safety and soundness, …

CalCulating RetuRn on investment foR u.s. DepaRtment of …
As budgets decrease, it becomes increasingly important to determine the most effective ways to invest in modeling and simulation (M&S). This article discusses an approach to comparing …

Evaluating Return On Information Technology Investment
To identify the key factors in evaluating the profitability of an IT investment, the theory section explored literature studies and articles, the concept of productivity and its relation to the Return …

CALCULATING RETURN ON INVESTMENT IN A DEPARTMENT …
the performance of defense acquisitions in cutting-edge technology. By adapting the best practices of the private sector and non-DoD public sector’s ROI calculations to reflect the …

Addressing ROI in Internet of Things Solutions
In this paper, Microsoft offers a simplified approach for determining the ROI of an IoT investment, using an example of a firm implementing a remote monitoring solution. It starts with defining a …

Incubator Report_Calculating Return on Investment in a …
This preliminary research explores the challenges of assessing return on investment (ROI) in the context of source selections for contracts in defense acquisition. It explores some key barriers …

final document post print.p65 - University at Albany, SUNY
how the ROI analysis fits in the overall decision context for IT investments. Understanding the strategic objectives of an ROI analysis will determine how the analysis is ultimately done and …

Microsoft Word - mjeffery Handbook ROI Chapter v3.0.doc
New technology projects must often show a good return on investment (ROI) in order to be funded. This chapter will give the reader the key concepts necessary to understand and …

How to calculate return on investment for equipment or …
CALCULATE THE NET BENEFIT/LOSS OF INVESTING IN NEW EQUIPMENT. A major piece of ROI calculations is the total dollar amount you expect to gain or lose if you purchase the new …

Return on Investment Tool
A return on investment (ROI) analysis is a way to calculate your net financial gains (or losses), taking into account all the resources invested and all the amounts gained through increased …

Calculating Roi For Technology Investments
calculating roi for technology investments: Measuring Return on Investment Jack J. Phillips, 1994 This title presents numerous case studies on how to prove the dollar-for-dollar ROI and worth …

ROI FOR TECHNOLOGY
ROI is not a fad. As long as a need for accountability of IT expenditures exists and the concept of an investment payoff is desired, the ROI Methodology will be used to evaluate major …

ROI and the Architect - damassets.autodesk.net
Calculating your return on investment (ROI) is one way to determine whether expected returns outweigh, and justify, the costs. returns exceed costs. You can perform the basic ROI …

Evaluating the ROI of Major Tech Investments
To do this, we asked which technology investments are delivering the best ROI and which are delivering the lowest ROI. When assessing the former, three categories of technology rose to …

Microsoft Word - EconomicJustification_ROI-CBA …
A popular economic calculation for the attractiveness of an investment is “Return on Investment” (ROI). ROI is a calculation of the most tangible financial gains or benefits that can be expected …

May 2021 Pulling Back the Curtain - LexisNexis Intellectual …
Note that this could be calculated for a whole company, or a single technology; however, the ROI for the company (80%) is not the average of the ROIs for each technology (82%).

Return on Investment (ROI) Analysis for ERP Replacement
ROI Methodology: How to Calculate Return on Investment ... Method 1 is to divide Total Benefits by Total Costs Return on Investment (ROI) = Total Benefits / Total Costs Total benefits = …

Return on Investment Measures Success - ROI Institute
The ROI analysis plan details how the initiative is isolated from other influences, how data are converted to monetary values, the appropriate cost categories, the expected intangible …

9.Man-Calculating Return for Investment in Information …
Financial ROI in reality, most organizations use one or more “financial metrics” which they refer to individually or collectively as “ROI”. These metrics include: Payback Period. The amount of …

Calculating real ROI on intelligent automation (IA)
Calculating real ROI on intelligent automation (IA) Organizations across every sector and geography are grappling with what automation is and how to best use automated technologies …

What’s your digital ROI? - Strategy&
The key to the digital ROI framework lies in balancing, and measuring, digital investments across six strategic focus areas, including customers, employees, operations, safety and soundness, …

CalCulating RetuRn on investment foR u.s. DepaRtment of …
As budgets decrease, it becomes increasingly important to determine the most effective ways to invest in modeling and simulation (M&S). This article discusses an approach to comparing …

Evaluating Return On Information Technology Investment
To identify the key factors in evaluating the profitability of an IT investment, the theory section explored literature studies and articles, the concept of productivity and its relation to the Return …

CALCULATING RETURN ON INVESTMENT IN A …
the performance of defense acquisitions in cutting-edge technology. By adapting the best practices of the private sector and non-DoD public sector’s ROI calculations to reflect the …

Addressing ROI in Internet of Things Solutions
In this paper, Microsoft offers a simplified approach for determining the ROI of an IoT investment, using an example of a firm implementing a remote monitoring solution. It starts with defining a …

Incubator Report_Calculating Return on Investment in a …
This preliminary research explores the challenges of assessing return on investment (ROI) in the context of source selections for contracts in defense acquisition. It explores some key barriers …

final document post print.p65 - University at Albany, SUNY
how the ROI analysis fits in the overall decision context for IT investments. Understanding the strategic objectives of an ROI analysis will determine how the analysis is ultimately done and …