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| call center sentiment analysis python: Modeling Techniques in Predictive Analytics with Python and R Thomas W. Miller, 2014-09-29 Master predictive analytics, from start to finish Start with strategy and management Master methods and build models Transform your models into highly-effective code—in both Python and R This one-of-a-kind book will help you use predictive analytics, Python, and R to solve real business problems and drive real competitive advantage. You’ll master predictive analytics through realistic case studies, intuitive data visualizations, and up-to-date code for both Python and R—not complex math. Step by step, you’ll walk through defining problems, identifying data, crafting and optimizing models, writing effective Python and R code, interpreting results, and more. Each chapter focuses on one of today’s key applications for predictive analytics, delivering skills and knowledge to put models to work—and maximize their value. Thomas W. Miller, leader of Northwestern University’s pioneering program in predictive analytics, addresses everything you need to succeed: strategy and management, methods and models, and technology and code. If you’re new to predictive analytics, you’ll gain a strong foundation for achieving accurate, actionable results. If you’re already working in the field, you’ll master powerful new skills. If you’re familiar with either Python or R, you’ll discover how these languages complement each other, enabling you to do even more. All data sets, extensive Python and R code, and additional examples available for download at http://www.ftpress.com/miller/ Python and R offer immense power in predictive analytics, data science, and big data. This book will help you leverage that power to solve real business problems, and drive real competitive advantage. Thomas W. Miller’s unique balanced approach combines business context and quantitative tools, illuminating each technique with carefully explained code for the latest versions of Python and R. If you’re new to predictive analytics, Miller gives you a strong foundation for achieving accurate, actionable results. If you’re already a modeler, programmer, or manager, you’ll learn crucial skills you don’t already have. Using Python and R, Miller addresses multiple business challenges, including segmentation, brand positioning, product choice modeling, pricing research, finance, sports, text analytics, sentiment analysis, and social network analysis. He illuminates the use of cross-sectional data, time series, spatial, and spatio-temporal data. You’ll learn why each problem matters, what data are relevant, and how to explore the data you’ve identified. Miller guides you through conceptually modeling each data set with words and figures; and then modeling it again with realistic code that delivers actionable insights. You’ll walk through model construction, explanatory variable subset selection, and validation, mastering best practices for improving out-of-sample predictive performance. Miller employs data visualization and statistical graphics to help you explore data, present models, and evaluate performance. Appendices include five complete case studies, and a detailed primer on modern data science methods. Use Python and R to gain powerful, actionable, profitable insights about: Advertising and promotion Consumer preference and choice Market baskets and related purchases Economic forecasting Operations management Unstructured text and language Customer sentiment Brand and price Sports team performance And much more |
| call center sentiment analysis python: Data Labeling in Machine Learning with Python Vijaya Kumar Suda, 2024-01-31 Take your data preparation, machine learning, and GenAI skills to the next level by learning a range of Python algorithms and tools for data labeling Key Features Generate labels for regression in scenarios with limited training data Apply generative AI and large language models (LLMs) to explore and label text data Leverage Python libraries for image, video, and audio data analysis and data labeling Purchase of the print or Kindle book includes a free PDF eBook Book DescriptionData labeling is the invisible hand that guides the power of artificial intelligence and machine learning. In today’s data-driven world, mastering data labeling is not just an advantage, it’s a necessity. Data Labeling in Machine Learning with Python empowers you to unearth value from raw data, create intelligent systems, and influence the course of technological evolution. With this book, you'll discover the art of employing summary statistics, weak supervision, programmatic rules, and heuristics to assign labels to unlabeled training data programmatically. As you progress, you'll be able to enhance your datasets by mastering the intricacies of semi-supervised learning and data augmentation. Venturing further into the data landscape, you'll immerse yourself in the annotation of image, video, and audio data, harnessing the power of Python libraries such as seaborn, matplotlib, cv2, librosa, openai, and langchain. With hands-on guidance and practical examples, you'll gain proficiency in annotating diverse data types effectively. By the end of this book, you’ll have the practical expertise to programmatically label diverse data types and enhance datasets, unlocking the full potential of your data.What you will learn Excel in exploratory data analysis (EDA) for tabular, text, audio, video, and image data Understand how to use Python libraries to apply rules to label raw data Discover data augmentation techniques for adding classification labels Leverage K-means clustering to classify unsupervised data Explore how hybrid supervised learning is applied to add labels for classification Master text data classification with generative AI Detect objects and classify images with OpenCV and YOLO Uncover a range of techniques and resources for data annotation Who this book is for This book is for machine learning engineers, data scientists, and data engineers who want to learn data labeling methods and algorithms for model training. Data enthusiasts and Python developers will be able to use this book to learn data exploration and annotation using Python libraries. Basic Python knowledge is beneficial but not necessary to get started. |
| call center sentiment analysis python: An Introduction to Data Science With Python Jeffrey S. Saltz, Jeffrey M. Stanton, 2024-05-29 An Introduction to Data Science with Python by Jeffrey S. Saltz and Jeffery M. Stanton provides readers who are new to Python and data science with a step-by-step walkthrough of the tools and techniques used to analyze data and generate predictive models. After introducing the basic concepts of data science, the book builds on these foundations to explain data science techniques using Python-based Jupyter Notebooks. The techniques include making tables and data frames, computing statistics, managing data, creating data visualizations, and building machine learning models. Each chapter breaks down the process into simple steps and components so students with no more than a high school algebra background will still find the concepts and code intelligible. Explanations are reinforced with linked practice questions throughout to check reader understanding. The book also covers advanced topics such as neural networks and deep learning, the basis of many recent and startling advances in machine learning and artificial intelligence. With their trademark humor and clear explanations, Saltz and Stanton provide a gentle introduction to this powerful data science tool. Included with this title: LMS Cartridge: Import this title’s instructor resources into your school’s learning management system (LMS) and save time. Don′t use an LMS? You can still access all of the same online resources for this title via the password-protected Instructor Resource Site. |
| call center sentiment analysis python: Text Analytics with Python Dipanjan Sarkar, 2016-11-30 Derive useful insights from your data using Python. You will learn both basic and advanced concepts, including text and language syntax, structure, and semantics. You will focus on algorithms and techniques, such as text classification, clustering, topic modeling, and text summarization. Text Analytics with Python teaches you the techniques related to natural language processing and text analytics, and you will gain the skills to know which technique is best suited to solve a particular problem. You will look at each technique and algorithm with both a bird's eye view to understand how it can be used as well as with a microscopic view to understand the mathematical concepts and to implement them to solve your own problems. What You Will Learn: Understand the major concepts and techniques of natural language processing (NLP) and text analytics, including syntax and structure Build a text classification system to categorize news articles, analyze app or game reviews using topic modeling and text summarization, and cluster popular movie synopses and analyze the sentiment of movie reviews Implement Python and popular open source libraries in NLP and text analytics, such as the natural language toolkit (nltk), gensim, scikit-learn, spaCy and Pattern Who This Book Is For : IT professionals, analysts, developers, linguistic experts, data scientists, and anyone with a keen interest in linguistics, analytics, and generating insights from textual data |
| call center sentiment analysis python: Python Data Cleaning and Preparation Best Practices Maria Zervou, 2024-09-27 Take your data preparation skills to the next level by converting any type of data asset into a structured, formatted, and readily usable dataset Key Features Maximize the value of your data through effective data cleaning methods Enhance your data skills using strategies for handling structured and unstructured data Elevate the quality of your data products by testing and validating your data pipelines Purchase of the print or Kindle book includes a free PDF eBook Book DescriptionProfessionals face several challenges in effectively leveraging data in today's data-driven world. One of the main challenges is the low quality of data products, often caused by inaccurate, incomplete, or inconsistent data. Another significant challenge is the lack of skills among data professionals to analyze unstructured data, leading to valuable insights being missed that are difficult or impossible to obtain from structured data alone. To help you tackle these challenges, this book will take you on a journey through the upstream data pipeline, which includes the ingestion of data from various sources, the validation and profiling of data for high-quality end tables, and writing data to different sinks. You’ll focus on structured data by performing essential tasks, such as cleaning and encoding datasets and handling missing values and outliers, before learning how to manipulate unstructured data with simple techniques. You’ll also be introduced to a variety of natural language processing techniques, from tokenization to vector models, as well as techniques to structure images, videos, and audio. By the end of this book, you’ll be proficient in data cleaning and preparation techniques for both structured and unstructured data.What you will learn Ingest data from different sources and write it to the required sinks Profile and validate data pipelines for better quality control Get up to speed with grouping, merging, and joining structured data Handle missing values and outliers in structured datasets Implement techniques to manipulate and transform time series data Apply structure to text, image, voice, and other unstructured data Who this book is for Whether you're a data analyst, data engineer, data scientist, or a data professional responsible for data preparation and cleaning, this book is for you. Working knowledge of Python programming is needed to get the most out of this book. |
| call center sentiment analysis python: TEXT PROCESSING AND SENTIMENT ANALYSIS USING MACHINE LEARNING AND DEEP LEARNING WITH PYTHON GUI Vivian Siahaan, Rismon Hasiholan Sianipar, 2023-06-26 In this book, we explored a code implementation for sentiment analysis using machine learning models, including XGBoost, LightGBM, and LSTM. The code aimed to build, train, and evaluate these models on Twitter data to classify sentiments. Throughout the project, we gained insights into the key steps involved and observed the findings and functionalities of the code. Sentiment analysis is a vital task in natural language processing, and the code was to give a comprehensive approach to tackle it. The implementation began by checking if pre-trained models for XGBoost and LightGBM existed. If available, the models were loaded; otherwise, new models were built and trained. This approach allowed for reusability of trained models, saving time and effort in subsequent runs. Similarly, the code checked if preprocessed data for LSTM existed. If not, it performed tokenization and padding on the text data, splitting it into train, test, and validation sets. The preprocessed data was saved for future use. The code also provided a function to build and train the LSTM model. It defined the model architecture using the Keras Sequential API, incorporating layers like embedding, convolutional, max pooling, bidirectional LSTM, dropout, and dense output. The model was compiled with appropriate loss and optimization functions. Training was carried out, with early stopping implemented to prevent overfitting. After training, the model summary was printed, and both the model and training history were saved for future reference. The train_lstm function ensured that the LSTM model was ready for prediction by checking the existence of preprocessed data and trained models. If necessary, it performed the required preprocessing and model building steps. The pred_lstm() function was responsible for loading the LSTM model and generating predictions for the test data. The function returned the predicted sentiment labels, allowing for further analysis and evaluation. To facilitate user interaction, the code included a functionality to choose the LSTM model for prediction. The choose_prediction_lstm() function was triggered when the user selected the LSTM option from a dropdown menu. It called the pred_lstm() function, performed evaluation tasks, and visualized the results. Confusion matrices and true vs. predicted value plots were generated to assess the model's performance. Additionally, the loss and accuracy history from training were plotted, providing insights into the model's learning process. In conclusion, this project provided a comprehensive overview of sentiment analysis using machine learning models. The code implementation showcased the steps involved in building, training, and evaluating models like XGBoost, LightGBM, and LSTM. It emphasized the importance of data preprocessing, model building, and evaluation in sentiment analysis tasks. The code also demonstrated functionalities for reusing pre-trained models and saving preprocessed data, enhancing efficiency and ease of use. Through visualization techniques, such as confusion matrices and accuracy/loss curves, the code enabled a better understanding of the model's performance and learning dynamics. Overall, this project highlighted the practical aspects of sentiment analysis and illustrated how different machine learning models can be employed to tackle this task effectively. |
| call center sentiment analysis python: Natural Language Processing with Python Steven Bird, Ewan Klein, Edward Loper, 2009-06-12 This book offers a highly accessible introduction to natural language processing, the field that supports a variety of language technologies, from predictive text and email filtering to automatic summarization and translation. With it, you'll learn how to write Python programs that work with large collections of unstructured text. You'll access richly annotated datasets using a comprehensive range of linguistic data structures, and you'll understand the main algorithms for analyzing the content and structure of written communication. Packed with examples and exercises, Natural Language Processing with Python will help you: Extract information from unstructured text, either to guess the topic or identify named entities Analyze linguistic structure in text, including parsing and semantic analysis Access popular linguistic databases, including WordNet and treebanks Integrate techniques drawn from fields as diverse as linguistics and artificial intelligence This book will help you gain practical skills in natural language processing using the Python programming language and the Natural Language Toolkit (NLTK) open source library. If you're interested in developing web applications, analyzing multilingual news sources, or documenting endangered languages -- or if you're simply curious to have a programmer's perspective on how human language works -- you'll find Natural Language Processing with Python both fascinating and immensely useful. |
| call center sentiment analysis python: Sentiment Analysis Bing Liu, 2020-10-15 Sentiment analysis is the computational study of people's opinions, sentiments, emotions, moods, and attitudes. This fascinating problem offers numerous research challenges, but promises insight useful to anyone interested in opinion analysis and social media analysis. This comprehensive introduction to the topic takes a natural-language-processing point of view to help readers understand the underlying structure of the problem and the language constructs commonly used to express opinions, sentiments, and emotions. The book covers core areas of sentiment analysis and also includes related topics such as debate analysis, intention mining, and fake-opinion detection. It will be a valuable resource for researchers and practitioners in natural language processing, computer science, management sciences, and the social sciences. In addition to traditional computational methods, this second edition includes recent deep learning methods to analyze and summarize sentiments and opinions, and also new material on emotion and mood analysis techniques, emotion-enhanced dialogues, and multimodal emotion analysis. |
| call center sentiment analysis python: Natural Language Processing with SAS , 2020-08-31 Natural Language Processing (NLP) is a branch of artificial intelligence that helps computers understand, interpret, and emulate written or spoken human language. NLP draws from many disciplines including human-generated linguistic rules, machine learning, and deep learning to fill the gap between human communication and machine understanding. The papers included in this special collection demonstrate how NLP can be used to scale the human act of reading, organizing, and quantifying text data. |
| call center sentiment analysis python: Mastering Machine Learning with Python in Six Steps Manohar Swamynathan, 2019-10-01 Explore fundamental to advanced Python 3 topics in six steps, all designed to make you a worthy practitioner. This updated version’s approach is based on the “six degrees of separation” theory, which states that everyone and everything is a maximum of six steps away and presents each topic in two parts: theoretical concepts and practical implementation using suitable Python 3 packages. You’ll start with the fundamentals of Python 3 programming language, machine learning history, evolution, and the system development frameworks. Key data mining/analysis concepts, such as exploratory analysis, feature dimension reduction, regressions, time series forecasting and their efficient implementation in Scikit-learn are covered as well. You’ll also learn commonly used model diagnostic and tuning techniques. These include optimal probability cutoff point for class creation, variance, bias, bagging, boosting, ensemble voting, grid search, random search, Bayesian optimization, and the noise reduction technique for IoT data. Finally, you’ll review advanced text mining techniques, recommender systems, neural networks, deep learning, reinforcement learning techniques and their implementation. All the code presented in the book will be available in the form of iPython notebooks to enable you to try out these examples and extend them to your advantage. What You'll Learn Understand machine learning development and frameworksAssess model diagnosis and tuning in machine learningExamine text mining, natuarl language processing (NLP), and recommender systemsReview reinforcement learning and CNN Who This Book Is For Python developers, data engineers, and machine learning engineers looking to expand their knowledge or career into machine learning area. |
| call center sentiment analysis python: Applied Text Analysis with Python Benjamin Bengfort, Rebecca Bilbro, Tony Ojeda, 2018-06-11 From news and speeches to informal chatter on social media, natural language is one of the richest and most underutilized sources of data. Not only does it come in a constant stream, always changing and adapting in context; it also contains information that is not conveyed by traditional data sources. The key to unlocking natural language is through the creative application of text analytics. This practical book presents a data scientist’s approach to building language-aware products with applied machine learning. You’ll learn robust, repeatable, and scalable techniques for text analysis with Python, including contextual and linguistic feature engineering, vectorization, classification, topic modeling, entity resolution, graph analysis, and visual steering. By the end of the book, you’ll be equipped with practical methods to solve any number of complex real-world problems. Preprocess and vectorize text into high-dimensional feature representations Perform document classification and topic modeling Steer the model selection process with visual diagnostics Extract key phrases, named entities, and graph structures to reason about data in text Build a dialog framework to enable chatbots and language-driven interaction Use Spark to scale processing power and neural networks to scale model complexity |
| call center sentiment analysis python: Text Analytics with Python Dipanjan Sarkar, 2019-05-21 Leverage Natural Language Processing (NLP) in Python and learn how to set up your own robust environment for performing text analytics. This second edition has gone through a major revamp and introduces several significant changes and new topics based on the recent trends in NLP. You’ll see how to use the latest state-of-the-art frameworks in NLP, coupled with machine learning and deep learning models for supervised sentiment analysis powered by Python to solve actual case studies. Start by reviewing Python for NLP fundamentals on strings and text data and move on to engineering representation methods for text data, including both traditional statistical models and newer deep learning-based embedding models. Improved techniques and new methods around parsing and processing text are discussed as well. Text summarization and topic models have been overhauled so the book showcases how to build, tune, and interpret topic models in the context of an interest dataset on NIPS conference papers. Additionally, the book covers text similarity techniques with a real-world example of movie recommenders, along with sentiment analysis using supervised and unsupervised techniques. There is also a chapter dedicated to semantic analysis where you’ll see how to build your own named entity recognition (NER) system from scratch. While the overall structure of the book remains the same, the entire code base, modules, and chapters has been updated to the latest Python 3.x release. What You'll Learn • Understand NLP and text syntax, semantics and structure• Discover text cleaning and feature engineering• Review text classification and text clustering • Assess text summarization and topic models• Study deep learning for NLP Who This Book Is For IT professionals, data analysts, developers, linguistic experts, data scientists and engineers and basically anyone with a keen interest in linguistics, analytics and generating insights from textual data. |
| call center sentiment analysis python: Multi-Modal Sentiment Analysis Hua Xu, 2023-11-26 The natural interaction ability between human and machine mainly involves human-machine dialogue ability, multi-modal sentiment analysis ability, human-machine cooperation ability, and so on. To enable intelligent computers to have multi-modal sentiment analysis ability, it is necessary to equip them with a strong multi-modal sentiment analysis ability during the process of human-computer interaction. This is one of the key technologies for efficient and intelligent human-computer interaction. This book focuses on the research and practical applications of multi-modal sentiment analysis for human-computer natural interaction, particularly in the areas of multi-modal information feature representation, feature fusion, and sentiment classification. Multi-modal sentiment analysis for natural interaction is a comprehensive research field that involves the integration of natural language processing, computer vision, machine learning, pattern recognition, algorithm, robot intelligent system, human-computer interaction, etc. Currently, research on multi-modal sentiment analysis in natural interaction is developing rapidly. This book can be used as a professional textbook in the fields of natural interaction, intelligent question answering (customer service), natural language processing, human-computer interaction, etc. It can also serve as an important reference book for the development of systems and products in intelligent robots, natural language processing, human-computer interaction, and related fields. |
| call center sentiment analysis python: Pythonic AI Arindam Banerjee, 2023-10-31 Unlock the power of AI with Python: Your Journey from Novice to Neural Nets KEY FEATURES ● Learn to code in Python and use Google Colab's hardware accelerators (GPU and TPU) to train and deploy AI models efficiently. ● Develop Convolutional Neural Networks (CNNs) using the TensorFlow 2 library for computer vision tasks. ● Develop sequence, attention-based, and Transformer models using the TensorFlow 2 library for Natural Language Processing (NLP) tasks. DESCRIPTION “Pythonic AI” is a book that teaches you how to build AI models using Python. It also includes practical projects in different domains so you can see how AI is used in the real world. Besides teaching how to build AI models, the book also teaches how to understand and explore the opportunities that AI presents. It includes several hands-on projects that walk you through successful AI applications, explaining concepts like neural networks, computer vision, natural language processing (NLP), and generative models. Each project in the book also reiterates and reinforces the important aspects of Python scripting. You'll learn Python coding and how it can be used to build cutting-edge AI applications. The author explains each essential line of Python code in detail, taking into account the importance and difficulty of understanding. By the end of the book, you will learn how to develop a portfolio of AI projects that will help you land your dream job in AI. WHAT YOU WILL LEARN ● Create neural network models using the TensorFlow 2 library. ● Develop Convolutional Neural Networks (CNNs) for computer vision tasks. ● Develop Sequence models for Natural Language Processing (NLP) tasks. ● Create Attention-based and Transformer models. ● Learn how to create Generative Adversarial Networks (GANs). WHO THIS BOOK IS FOR This book is for everyone who wants to learn how to build AI applications in Python, regardless of their experience level. Whether you're a student, a tech professional, a non-techie, or a technology enthusiast, this book will teach you the fundamentals of Python and AI, and show you how to apply them to real-world problems. TABLE OF CONTENTS 1. Python Kickstart: Concepts, Libraries, and Coding 2. Setting up AI Lab 3. Design My First Neural Network Model 4. Explore Designing CNN with TensorFlow 5. Develop CNN-based Image Classifier Apps 6. Train and Deploy Object Detection Models 7. Create a Text and Image Reader 8. Explore NLP for Advanced Text Analysis 9. Up and Running with Sequence Models 10. Using Sequence Models for Automated Text Classification 11. Create Attention and Transformer Models 12. Generating Captions for Images 13. Learn to Build GAN Models 14. Generate Artificial Faces Using GAN |
| call center sentiment analysis python: Artificial Intelligence with Python Alberto Artasanchez, Prateek Joshi, 2020-01-31 New edition of the bestselling guide to artificial intelligence with Python, updated to Python 3.x, with seven new chapters that cover RNNs, AI and Big Data, fundamental use cases, chatbots, and more. Key FeaturesCompletely updated and revised to Python 3.xNew chapters for AI on the cloud, recurrent neural networks, deep learning models, and feature selection and engineeringLearn more about deep learning algorithms, machine learning data pipelines, and chatbotsBook Description Artificial Intelligence with Python, Second Edition is an updated and expanded version of the bestselling guide to artificial intelligence using the latest version of Python 3.x. Not only does it provide you an introduction to artificial intelligence, this new edition goes further by giving you the tools you need to explore the amazing world of intelligent apps and create your own applications. This edition also includes seven new chapters on more advanced concepts of Artificial Intelligence, including fundamental use cases of AI; machine learning data pipelines; feature selection and feature engineering; AI on the cloud; the basics of chatbots; RNNs and DL models; and AI and Big Data. Finally, this new edition explores various real-world scenarios and teaches you how to apply relevant AI algorithms to a wide swath of problems, starting with the most basic AI concepts and progressively building from there to solve more difficult challenges so that by the end, you will have gained a solid understanding of, and when best to use, these many artificial intelligence techniques. What you will learnUnderstand what artificial intelligence, machine learning, and data science areExplore the most common artificial intelligence use casesLearn how to build a machine learning pipelineAssimilate the basics of feature selection and feature engineeringIdentify the differences between supervised and unsupervised learningDiscover the most recent advances and tools offered for AI development in the cloudDevelop automatic speech recognition systems and chatbotsApply AI algorithms to time series dataWho this book is for The intended audience for this book is Python developers who want to build real-world Artificial Intelligence applications. Basic Python programming experience and awareness of machine learning concepts and techniques is mandatory. |
| call center sentiment analysis python: Neural Network Projects with Python James Loy, 2019-02-28 Build your Machine Learning portfolio by creating 6 cutting-edge Artificial Intelligence projects using neural networks in Python Key FeaturesDiscover neural network architectures (like CNN and LSTM) that are driving recent advancements in AIBuild expert neural networks in Python using popular libraries such as KerasIncludes projects such as object detection, face identification, sentiment analysis, and moreBook Description Neural networks are at the core of recent AI advances, providing some of the best resolutions to many real-world problems, including image recognition, medical diagnosis, text analysis, and more. This book goes through some basic neural network and deep learning concepts, as well as some popular libraries in Python for implementing them. It contains practical demonstrations of neural networks in domains such as fare prediction, image classification, sentiment analysis, and more. In each case, the book provides a problem statement, the specific neural network architecture required to tackle that problem, the reasoning behind the algorithm used, and the associated Python code to implement the solution from scratch. In the process, you will gain hands-on experience with using popular Python libraries such as Keras to build and train your own neural networks from scratch. By the end of this book, you will have mastered the different neural network architectures and created cutting-edge AI projects in Python that will immediately strengthen your machine learning portfolio. What you will learnLearn various neural network architectures and its advancements in AIMaster deep learning in Python by building and training neural networkMaster neural networks for regression and classificationDiscover convolutional neural networks for image recognitionLearn sentiment analysis on textual data using Long Short-Term MemoryBuild and train a highly accurate facial recognition security systemWho this book is for This book is a perfect match for data scientists, machine learning engineers, and deep learning enthusiasts who wish to create practical neural network projects in Python. Readers should already have some basic knowledge of machine learning and neural networks. |
| call center sentiment analysis python: Natural Computing with Python Zaccone Giancarlo, 2019-09-20 Step-by-step guide to learn and solve complex computational problems with Nature Inspired algorithms Key features Artificial Neural Networks Deep Learning models using Keras Quantum Computers and Programming Genetic Algorithms, CNN and RNNs Swarm Intelligence Systems Reinforcement Learning using OpenAI Artificial Life DNA computing Fractals Description Natural Computing is the field of research inspired by nature, that allows the development of new algorithms to solve complex problems, leads to the synthesis of natural models, and may result in the design of new computing systems. This book exactly aims to educate you with practical examples on topics of importance associated with research field of Natural computing. The initial few chapters will quickly walk you through Neural Networks while describing deep learning architectures such as CNN, RNN and AutoEncoders using Keras. As you progress further, you'll gain understanding to develop genetic algorithm to solve traveling saleman problem, implement swarm intelligence techniques using the SwarmPackagePy and Cellular Automata techniques such as Game of Life, Langton's ant, etc. The latter half of the book will introduce you to the world of Fractals such as such as the Cantor Set and the Mandelbrot Set, develop a quantum program with the QiSkit tool that runs on a real quantum computing platform, namely the IBM Q Machine and a Python simulation of the Adleman experiment that showed for the first time the possibility of performing computations at the molecular level. What will you learn Mastering Artificial Neural Networks Developing Artificial Intelligence systems Resolving complex problems with Genetic Programming and Swarm intelligence algorithms Programming Quantum Computers Exploring the mathematical world of fractals Simulating complex systems by Cellular Automata Understanding the basics of DNA computationWho this book is for This book is for all science enthusiasts, in particular who want to understand what are the links between computer sciences and natural systems. Interested readers should have good skills in math and python programming along with some basic knowledge of physics and biology. . Although, some knowledge of the topics covered in the book will be helpful, it is not essential to have worked with the tools covered in the book.Table of contents1. Neural Networks2. Deep Learning3. Genetic Algorithms and Programming4. Swarm Intelligence5. Cellular Automata6. Fractals7. Quantum Computing8. DNA ComputingAbout the authorGiancarlo Zaccone has over ten years of experience in managing research projects in scientific and industrial areas.He is a Software and Systems Engineer Consultant at European Space Agency (ESTEC).Giancarlo holds a master's degree in Physics and an advanced master's degree in Scientific Computing at La Sapienza of Rome. Her LinkedIn Profile: https://www.linkedin.com/in/giancarlozaccone/ |
| call center sentiment analysis python: The A.I. Marketer Andrew W. Pearson, 2019-04-15 We seem to be living in the age of A.I. Everywhere you look, companies are touting their most recent A.I., machine learning, and deep learning breakthroughs, even when they are far short of anything that could be touted as a “breakthrough.” “A.I.” has eclipsed “Blockchain” and “Crypto” as the buzzword of today. Indeed, one of the best ways to raise VC funding is to stick ‘AI’ or ‘ML’ at the front of your prospectus and “.ai” at the end of your website. Separating fact from fiction is more important than it has ever been. The A.I. Marketer breaks down A.I., machine learning, and deep learning into five unique use cases—sound, time series, text, image, and video—and also reveals how marketing executives can utilize this powerful technology to help them more finely tune their marketing campaigns, better segment their customers, increase lead generation, and foster strong customer loyalty. Today, “Personalization”—the process of utilizing mobile, social, geo-location data, web morphing, context and even affective computing to tailor messages and experiences to an individual interacting with them—is becoming the optimum word in a radically new customer intelligence environment. The A.I. Marketer explains this complex technology in simple to understand terms and then shows how marketers can utilize the psychology of personalization with A.I. to both create more effective marketing campaigns as well as increase customer loyalty. Pearson shows companies how to avoid Adobe’s warning of not using industrial-age technology in the digital era. Pearson also reveals how to create a platform of technology that seamlessly integrates EDW and real-time streaming data with social media content. Analytical models and neural nets can then be built on both commerical and open source technology to better understand the customer, thereby strengthening the brand and, just as importantly, increasing ROI. |
| call center sentiment analysis python: Intelligent Natural Language Processing: Trends and Applications Khaled Shaalan, Aboul Ella Hassanien, Fahmy Tolba, 2017-11-17 This book brings together scientists, researchers, practitioners, and students from academia and industry to present recent and ongoing research activities concerning the latest advances, techniques, and applications of natural language processing systems, and to promote the exchange of new ideas and lessons learned. Taken together, the chapters of this book provide a collection of high-quality research works that address broad challenges in both theoretical and applied aspects of intelligent natural language processing. The book presents the state-of-the-art in research on natural language processing, computational linguistics, applied Arabic linguistics and related areas. New trends in natural language processing systems are rapidly emerging – and finding application in various domains including education, travel and tourism, and healthcare, among others. Many issues encountered during the development of these applications can be resolved by incorporating language technology solutions. The topics covered by the book include: Character and Speech Recognition; Morphological, Syntactic, and Semantic Processing; Information Extraction; Information Retrieval and Question Answering; Text Classification and Text Mining; Text Summarization; Sentiment Analysis; Machine Translation Building and Evaluating Linguistic Resources; and Intelligent Language Tutoring Systems. |
| call center sentiment analysis python: Unstructured Data Analytics Jean Paul Isson, 2018-03-02 Turn unstructured data into valuable business insight Unstructured Data Analytics provides an accessible, non-technical introduction to the analysis of unstructured data. Written by global experts in the analytics space, this book presents unstructured data analysis (UDA) concepts in a practical way, highlighting the broad scope of applications across industries, companies, and business functions. The discussion covers key aspects of UDA implementation, beginning with an explanation of the data and the information it provides, then moving into a holistic framework for implementation. Case studies show how real-world companies are leveraging UDA in security and customer management, and provide clear examples of both traditional business applications and newer, more innovative practices. Roughly 80 percent of today's data is unstructured in the form of emails, chats, social media, audio, and video. These data assets contain a wealth of valuable information that can be used to great advantage, but accessing that data in a meaningful way remains a challenge for many companies. This book provides the baseline knowledge and the practical understanding companies need to put this data to work. Supported by research with several industry leaders and packed with frontline stories from leading organizations such as Google, Amazon, Spotify, LinkedIn, Pfizer Manulife, AXA, Monster Worldwide, Under Armour, the Houston Rockets, DELL, IBM, and SAS Institute, this book provide a framework for building and implementing a successful UDA center of excellence. You will learn: How to increase Customer Acquisition and Customer Retention with UDA The Power of UDA for Fraud Detection and Prevention The Power of UDA in Human Capital Management & Human Resource The Power of UDA in Health Care and Medical Research The Power of UDA in National Security The Power of UDA in Legal Services The Power of UDA for product development The Power of UDA in Sports The future of UDA From small businesses to large multinational organizations, unstructured data provides the opportunity to gain consumer information straight from the source. Data is only as valuable as it is useful, and a robust, effective UDA strategy is the first step toward gaining the full advantage. Unstructured Data Analytics lays this space open for examination, and provides a solid framework for beginning meaningful analysis. |
| call center sentiment analysis python: Text Analysis with Python: A Research Oriented Guide Mamta Mittal, Gopi Battineni, Bhimavarapu Usharani, Lalit Mohan Goyal, 2022-08-12 Text Analysis with Python: A Research-Oriented Guide is a quick and comprehensive reference on text mining using python code. The main objective of the book is to equip the reader with the knowledge to apply various machine learning and deep learning techniques to text data. The book is organized into eight chapters which present the topic in a structured and progressive way. Key Features · Introduces the reader to Python programming and data processing · Introduces the reader to the preliminaries of natural language processing (NLP) · Covers data analysis and visualization using predefined python libraries and datasets · Teaches how to write text mining programs in Python · Includes text classification and clustering techniques · Informs the reader about different types of neural networks for text analysis · Includes advanced analytical techniques such as fuzzy logic and deep learning techniques · Explains concepts in a simplified and structured way that is ideal for learners · Includes References for further reading Text Analysis with Python: A Research-Oriented Guide is an ideal guide for students in data science and computer science courses, and for researchers and analysts who want to work on artificial intelligence projects that require the application of text mining and NLP techniques. |
| call center sentiment analysis python: LIST DATA STRUCTURE: THEORY AND APPLICATIONS WITH PYTHON AND TKINTER Vivian Siahaan, Rismon Hasiholan Sianipar, 2024-05-04 In the rapidly evolving world of technology, understanding foundational concepts like data structures, specifically lists, and their manipulation is essential. This book aims to delve deep into the practicalities of using lists in Python, a versatile and widely-used programming language known for its ease of use and powerful libraries. Coupled with this, the book explores the graphical user interface library, Tkinter, providing a comprehensive guide on how to make Python's capabilities more interactive and user-friendly. The significance of lists in programming cannot be overstated. They are among the most basic and crucial data structures in computer science, essential for storing sequences of data that are dynamically modifiable. In Python, lists are used extensively across simple applications to high-end data processing tasks. This book will start by exploring the anatomy of lists in Python, covering their creation, manipulation, and application in various real-world scenarios. Following the understanding of lists, the discussion will transition to operations on lists. Operations like appending, slicing, sorting, and more are pivotal in handling data efficiently. Through practical examples and detailed explanation, readers will learn how these operations are implemented in Python and how they can be used to solve common programming problems. Moreover, the power of list comprehensions, a distinctive feature of Python that allows for concise and efficient manipulation of lists, will be thoroughly discussed. This feature not only simplifies code but also enhances its readability and efficiency, making Python an appealing choice for developers. However, theoretical knowledge of these operations and their syntax only scratches the surface of their potential. To bridge the gap between theory and practical application, this book incorporates interactive examples using Tkinter, Python’s standard GUI library. Tkinter allows programmers to create graphical interfaces, making software applications accessible to a broader audience, including those who might not be comfortable with command-line interfaces. Integrating list operations into a GUI can significantly enhance the functionality and user-friendliness of applications. For instance, users can interact with the data more intuitively, perform operations in real-time, and see the results immediately, which is crucial for learning and debugging. The chapters dedicated to Tkinter will guide readers through setting up their first GUI applications. Starting from basic windows and widgets, the discussion will evolve to include how list operations can be integrated into these interfaces. Whether it's displaying a list, updating it based on user input, or sorting and filtering data based on user commands, the book will cover a wide range of use cases. One of the core strengths of combining list operations with Tkinter is in educational software, where interactive tools can significantly enhance the learning experience. By allowing students to manipulate data structures in real-time, they can see the immediate impact of their actions, thereby deepening their understanding of the subject matter. Furthermore, this approach has applications in professional software development, where developers need to build applications that are not only functional but also intuitive and responsive. The book will explore several project ideas and real-world applications, showing how the concepts discussed can be used to build meaningful and efficient software. Beyond educational and professional environments, this integration finds relevance in data analysis and visualization tasks. Analysts often need to manipulate large datasets and visualize their results effectively. Here, Python’s list operations and Tkinter’s graphical capabilities come together to offer powerful tools for data manipulation and display. In addition to practical applications, the book also addresses best practices and common pitfalls in both list manipulation and GUI development. Understanding these will help readers avoid common errors and improve the performance of their code. As technology continues to advance, the importance of understanding foundational programming skills and integrating them into user-friendly applications cannot be overstated. This book is designed not just to teach but also to inspire its readers to explore the possibilities of Python and Tkinter, encouraging them to develop applications that are powerful, efficient, and user-centric. In conclusion, this book serves as a comprehensive guide for anyone looking to deepen their understanding of Python’s list operations and GUI development using Tkinter. By the end of this book, readers will not only be proficient in these areas but will also be equipped to apply these skills in practical, innovative, and effective ways.. |
| call center sentiment analysis python: Natural Language Processing: Practical Approach Syed Muzamil Basha, Afifa Salsabil Fathima, 2023-02-26 The Natural Language Processing Practical Approach is a textbook that provides a practical introduction to the field of Natural Language Processing (NLP). The goal of the textbook is to provide a hands-on, practical guide to NLP, with a focus on real-world applications and use cases. The textbook covers a range of NLP topics, including text preprocessing, sentiment analysis, named entity recognition, text classification, and more. The textbook emphasizes the use of algorithms and models to solve NLP problems and provides practical examples and code snippets in various programming languages, including Python. The textbook is designed for students, researchers, and practitioners in NLP who want to gain a deeper understanding of the field and build their own NLP projects. The current state of NLP is rapidly evolving with advancements in machine learning and deep learning techniques. The field has seen a significant increase in research and development efforts in recent years, leading to improved performance and new applications in areas such as sentiment analysis, text classification, language translation, and named entity recognition. The future prospects of NLP are bright, with continued development in areas such as reinforcement learning, transfer learning, and unsupervised learning, which are expected to further improve the performance of NLP models. Additionally, increasing amounts of text data available through the internet and growing demand for human-like conversational interfaces in areas such as customer service and virtual assistants will likely drive further advancements in NLP. The benefits of a hands-on, practical approach to natural language processing include: 1. Improved understanding: Practical approaches allow students to experience the concepts and techniques in action, helping them to better understand how NLP works. 2. Increased motivation: Hands-on approaches to learning can increase student engagement and motivation, making the learning process more enjoyable and effective. 3. Hands-on experience: By working with real data and implementing NLP techniques, students gain hands-on experience in applying NLP techniques to real-world problems. 4. Improved problem-solving skills: Practical approaches help students to develop problem-solving skills by working through real-world problems and challenges. 5. Better retention: When students have hands-on experience with NLP techniques, they are more likely to retain the information and be able to apply it in the future. A comprehensive understanding of NLP would include knowledge of its various tasks, techniques, algorithms, challenges, and applications. It also involves understanding the basics of computational linguistics, natural language understanding, and text representation methods such as tokenization, stemming, and lemmatization. Moreover, hands-on experience with NLP tools and libraries like NLTK, Spacy, and PyTorch would also enhance one's understanding of NLP. |
| call center sentiment analysis python: Advances on Intelligent Informatics and Computing Faisal Saeed, Fathey Mohammed, Fuad Ghaleb, 2022-03-29 This book presents emerging trends in intelligent computing and informatics. This book presents the papers included in the proceedings of the 6th International Conference of Reliable Information and Communication Technology 2021 (IRICT 2021) that was held virtually, on Dec. 22-23, 2021. The main theme of the book is “Advances on Intelligent Informatics and Computing”. A total of 87 papers were submitted to the conference, but only 66 papers were accepted and published in this book. The book presents several hot research topics which include health informatics, artificial intelligence, soft computing, data science, big data analytics, Internet of Things (IoT), intelligent communication systems, cybersecurity, and information systems. |
| call center sentiment analysis python: Natural Language Processing With Python Frank Millstein, 2020-07-06 Natural Language Processing With Python This book is a perfect beginner's guide to natural language processing. It is offering an easy to understand guide to implementing NLP techniques using Python. Natural language processing has been around for more than fifty years, but just recently with greater amounts of data present and better computational powers, it has gained a greater popularity. Given the importance of data, there is no wonder why natural language processing is on the rise. If you are interested in learning more, this book will serve as your best companion on this journey introducing you to this challenging, yet extremely engaging world of automatic manipulation of our human language. It covers all the basics you need to know before you dive deeper into NLP and solving more complex NLP tasks in Python. Here Is a Preview of What You’ll Learn Here… The main challenges of natural language processing The history of natural language processing How natural langauge processing actually works The main natural language processing applications Text preprocessing and noise removal Feature engineering and syntactic parsing Part of speech tagging and named entity extraction Topic modeling and word embedding Text classification problems Working with text data using NLTK Text summarization and sentiment analysis And much, much more... Get this book NOW and learn more about Natural Language Processing With Python! |
| call center sentiment analysis python: Python for Data Analysis Dr. Katta Padmaja, Imran Wadkar, Dr. Uma Patil, Dr. J. Vellingiri, 2024-07-29 Python for Data Analysis for data enthusiasts, scientists, and analysts looking to harness Python’s capabilities in data manipulation, processing, and visualization. Covering essential libraries like Pandas, NumPy, and Matplotlib, this data cleaning, aggregation, and exploratory data analysis techniques. It emphasizes hands-on examples and real-world datasets to build a strong foundation in Python-based data analysis, making it an ideal resource for both beginners and professionals aiming to deepen their data skills in Python's versatile ecosystem. |
| call center sentiment analysis python: Text Mining and Analysis Dr. Goutam Chakraborty, Murali Pagolu, Satish Garla, 2014-11-22 Big data: It's unstructured, it's coming at you fast, and there's lots of it. In fact, the majority of big data is text-oriented, thanks to the proliferation of online sources such as blogs, emails, and social media. However, having big data means little if you can't leverage it with analytics. Now you can explore the large volumes of unstructured text data that your organization has collected with Text Mining and Analysis: Practical Methods, Examples, and Case Studies Using SAS. This hands-on guide to text analytics using SAS provides detailed, step-by-step instructions and explanations on how to mine your text data for valuable insight. Through its comprehensive approach, you'll learn not just how to analyze your data, but how to collect, cleanse, organize, categorize, explore, and interpret it as well. Text Mining and Analysis also features an extensive set of case studies, so you can see examples of how the applications work with real-world data from a variety of industries. Text analytics enables you to gain insights about your customers' behaviors and sentiments. Leverage your organization's text data, and use those insights for making better business decisions with Text Mining and Analysis. This book is part of the SAS Press program. |
| call center sentiment analysis python: Learn Python From an Expert: The Complete Guide: With Artificial Intelligence Edson L P Camacho, 2023-06-08 The Ultimate Guide to Advanced Python and Artificial Intelligence: Unleash the Power of Code! Are you ready to take your Python programming skills to the next level and dive into the exciting world of artificial intelligence? Look no further! We proudly present the comprehensive book written by renowned author Edson L P Camacho: Advanced Python: Mastering AI. In today's rapidly evolving technological landscape, the demand for AI professionals is soaring. Python, with its simplicity and versatility, has become the go-to language for AI development. Whether you are a seasoned Pythonista or a beginner eager to learn, this book is your gateway to mastering AI concepts and enhancing your programming expertise. What sets Advanced Python: Mastering AI apart from other books is its unparalleled combination of in-depth theory and hands-on practicality. Edson L P Camacho, a leading expert in the field, guides you through every step, from laying the foundation of Python fundamentals to implementing cutting-edge AI algorithms. Here's a glimpse of what you'll find within the pages of this comprehensive guide: 1. Python Fundamentals: Review and reinforce your knowledge of Python basics, including data types, control flow, functions, and object-oriented programming. Build a solid foundation to tackle complex AI concepts. 2. Data Manipulation and Visualization: Learn powerful libraries such as NumPy, Pandas, and Matplotlib to handle and analyze data. Understand how to preprocess and visualize data effectively for AI applications. 3. Machine Learning Essentials: Dive into the world of machine learning and explore popular algorithms like linear regression, decision trees, support vector machines, and neural networks. Discover how to train, evaluate, and optimize models for various tasks. 4. Deep Learning and Neural Networks: Delve deeper into neural networks, the backbone of modern AI. Gain insights into deep learning architectures, including convolutional neural networks (CNNs) and recurrent neural networks (RNNs). Implement advanced techniques like transfer learning and generative models. 5. Natural Language Processing (NLP): Explore the fascinating field of NLP and learn how to process and analyze textual data using Python. Discover techniques like sentiment analysis, named entity recognition, and text generation. 6. Computer Vision: Unleash the power of Python for image and video analysis. Build computer vision applications using popular libraries like OpenCV and TensorFlow. Understand concepts like object detection, image segmentation, and image captioning. 7. Reinforcement Learning: Embark on the exciting journey of reinforcement learning. Master the fundamentals of Q-learning, policy gradients, and deep Q-networks. Create intelligent agents that can learn and make decisions in dynamic environments. Advanced Python: Mastering AI not only equips you with the theoretical knowledge but also provides numerous real-world examples and projects to reinforce your understanding. Each chapter is accompanied by practical exercises and coding challenges to sharpen your skills and boost your confidence. Don't miss the opportunity to stay ahead in this AI-driven era. Order your copy of Advanced Python: Mastering AI today and unlock the full potential of Python programming with artificial intelligence. Take your career to new heights and become a proficient AI developer. Get ready to write the code that shapes the future! |
| call center sentiment analysis python: Emerging Technologies in Data Mining and Information Security Ajith Abraham, Paramartha Dutta, Jyotsna Kumar Mandal, Abhishek Bhattacharya, Soumi Dutta, 2018-09-01 The book features research papers presented at the International Conference on Emerging Technologies in Data Mining and Information Security (IEMIS 2018) held at the University of Engineering & Management, Kolkata, India, on February 23–25, 2018. It comprises high-quality research by academics and industrial experts in the field of computing and communication, including full-length papers, research-in-progress papers, case studies related to all the areas of data mining, machine learning, IoT and information security. |
| call center sentiment analysis python: Marketing Data Science Thomas W. Miller, 2015-05-02 Now, a leader of Northwestern University's prestigious analytics program presents a fully-integrated treatment of both the business and academic elements of marketing applications in predictive analytics. Writing for both managers and students, Thomas W. Miller explains essential concepts, principles, and theory in the context of real-world applications. Building on Miller's pioneering program, Marketing Data Science thoroughly addresses segmentation, target marketing, brand and product positioning, new product development, choice modeling, recommender systems, pricing research, retail site selection, demand estimation, sales forecasting, customer retention, and lifetime value analysis. Starting where Miller's widely-praised Modeling Techniques in Predictive Analytics left off, he integrates crucial information and insights that were previously segregated in texts on web analytics, network science, information technology, and programming. Coverage includes: The role of analytics in delivering effective messages on the web Understanding the web by understanding its hidden structures Being recognized on the web – and watching your own competitors Visualizing networks and understanding communities within them Measuring sentiment and making recommendations Leveraging key data science methods: databases/data preparation, classical/Bayesian statistics, regression/classification, machine learning, and text analytics Six complete case studies address exceptionally relevant issues such as: separating legitimate email from spam; identifying legally-relevant information for lawsuit discovery; gleaning insights from anonymous web surfing data, and more. This text's extensive set of web and network problems draw on rich public-domain data sources; many are accompanied by solutions in Python and/or R. Marketing Data Science will be an invaluable resource for all students, faculty, and professional marketers who want to use business analytics to improve marketing performance. |
| call center sentiment analysis python: Mastering spaCy Duygu Altinok, 2021-07-09 Build end-to-end industrial-strength NLP models using advanced morphological and syntactic features in spaCy to create real-world applications with ease Key FeaturesGain an overview of what spaCy offers for natural language processingLearn details of spaCy's features and how to use them effectivelyWork through practical recipes using spaCyBook Description spaCy is an industrial-grade, efficient NLP Python library. It offers various pre-trained models and ready-to-use features. Mastering spaCy provides you with end-to-end coverage of spaCy's features and real-world applications. You'll begin by installing spaCy and downloading models, before progressing to spaCy's features and prototyping real-world NLP apps. Next, you'll get familiar with visualizing with spaCy's popular visualizer displaCy. The book also equips you with practical illustrations for pattern matching and helps you advance into the world of semantics with word vectors. Statistical information extraction methods are also explained in detail. Later, you'll cover an interactive business case study that shows you how to combine all spaCy features for creating a real-world NLP pipeline. You'll implement ML models such as sentiment analysis, intent recognition, and context resolution. The book further focuses on classification with popular frameworks such as TensorFlow's Keras API together with spaCy. You'll cover popular topics, including intent classification and sentiment analysis, and use them on popular datasets and interpret the classification results. By the end of this book, you'll be able to confidently use spaCy, including its linguistic features, word vectors, and classifiers, to create your own NLP apps. What you will learnInstall spaCy, get started easily, and write your first Python scriptUnderstand core linguistic operations of spaCyDiscover how to combine rule-based components with spaCy statistical modelsBecome well-versed with named entity and keyword extractionBuild your own ML pipelines using spaCyApply all the knowledge you've gained to design a chatbot using spaCyWho this book is for This book is for data scientists and machine learners who want to excel in NLP as well as NLP developers who want to master spaCy and build applications with it. Language and speech professionals who want to get hands-on with Python and spaCy and software developers who want to quickly prototype applications with spaCy will also find this book helpful. Beginner-level knowledge of the Python programming language is required to get the most out of this book. A beginner-level understanding of linguistics such as parsing, POS tags, and semantic similarity will also be useful. |
| call center sentiment analysis python: Modern Computational Models of Semantic Discovery in Natural Language Žižka, Jan, 2015-07-17 Language—that is, oral or written content that references abstract concepts in subtle ways—is what sets us apart as a species, and in an age defined by such content, language has become both the fuel and the currency of our modern information society. This has posed a vexing new challenge for linguists and engineers working in the field of language-processing: how do we parse and process not just language itself, but language in vast, overwhelming quantities? Modern Computational Models of Semantic Discovery in Natural Language compiles and reviews the most prominent linguistic theories into a single source that serves as an essential reference for future solutions to one of the most important challenges of our age. This comprehensive publication benefits an audience of students and professionals, researchers, and practitioners of linguistics and language discovery. This book includes a comprehensive range of topics and chapters covering digital media, social interaction in online environments, text and data mining, language processing and translation, and contextual documentation, among others. |
| call center sentiment analysis python: Sentiment Analysis and Opinion Mining Bing Liu, 2012 Sentiment analysis and opinion mining is the field of study that analyzes people's opinions, sentiments, evaluations, attitudes, and emotions from written language. It is one of the most active research areas in natural language processing and is also widely studied in data mining, Web mining, and text mining. In fact, this research has spread outside of computer science to the management sciences and social sciences due to its importance to business and society as a whole. The growing importance of sentiment analysis coincides with the growth of social media such as reviews, forum discussions, blogs, micro-blogs, Twitter, and social networks. For the first time in human history, we now have a huge volume of opinionated data recorded in digital form for analysis. Sentiment analysis systems are being applied in almost every business and social domain because opinions are central to almost all human activities and are key influencers of our behaviors. Our beliefs and perceptions of reality, and the choices we make, are largely conditioned on how others see and evaluate the world. For this reason, when we need to make a decision we often seek out the opinions of others. This is true not only for individuals but also for organizations. This book is a comprehensive introductory and survey text. It covers all important topics and the latest developments in the field with over 400 references. It is suitable for students, researchers and practitioners who are interested in social media analysis in general and sentiment analysis in particular. Lecturers can readily use it in class for courses on natural language processing, social media analysis, text mining, and data mining. Lecture slides are also available online. Table of Contents: Preface / Sentiment Analysis: A Fascinating Problem / The Problem of Sentiment Analysis / Document Sentiment Classification / Sentence Subjectivity and Sentiment Classification / Aspect-Based Sentiment Analysis / Sentiment Lexicon Generation / Opinion Summarization / Analysis of Comparative Opinions / Opinion Search and Retrieval / Opinion Spam Detection / Quality of Reviews / Concluding Remarks / Bibliography / Author Biography |
| call center sentiment analysis python: Blueprints for Text Analytics Using Python Jens Albrecht, Sidharth Ramachandran, Christian Winkler, 2020-12-04 Turning text into valuable information is essential for businesses looking to gain a competitive advantage. With recent improvements in natural language processing (NLP), users now have many options for solving complex challenges. But it's not always clear which NLP tools or libraries would work for a business's needs, or which techniques you should use and in what order. This practical book provides data scientists and developers with blueprints for best practice solutions to common tasks in text analytics and natural language processing. Authors Jens Albrecht, Sidharth Ramachandran, and Christian Winkler provide real-world case studies and detailed code examples in Python to help you get started quickly. Extract data from APIs and web pages Prepare textual data for statistical analysis and machine learning Use machine learning for classification, topic modeling, and summarization Explain AI models and classification results Explore and visualize semantic similarities with word embeddings Identify customer sentiment in product reviews Create a knowledge graph based on named entities and their relations |
| call center sentiment analysis python: Research Anthology on Implementing Sentiment Analysis Across Multiple Disciplines Management Association, Information Resources, 2022-06-10 The rise of internet and social media usage in the past couple of decades has presented a very useful tool for many different industries and fields to utilize. With much of the world’s population writing their opinions on various products and services in public online forums, industries can collect this data through various computational tools and methods. These tools and methods, however, are still being perfected in both collection and implementation. Sentiment analysis can be used for many different industries and for many different purposes, which could better business performance and even society. The Research Anthology on Implementing Sentiment Analysis Across Multiple Disciplines discusses the tools, methodologies, applications, and implementation of sentiment analysis across various disciplines and industries such as the pharmaceutical industry, government, and the tourism industry. It further presents emerging technologies and developments within the field of sentiment analysis and opinion mining. Covering topics such as electronic word of mouth (eWOM), public security, and user similarity, this major reference work is a comprehensive resource for computer scientists, IT professionals, AI scientists, business leaders and managers, marketers, advertising agencies, public administrators, government officials, university administrators, libraries, students and faculty of higher education, researchers, and academicians. |
| call center sentiment analysis python: Industry 5.0 and Emerging Technologies Aziza Chakir, |
| call center sentiment analysis python: Natural Language Processing Recipes Akshay Kulkarni, Adarsha Shivananda, 2019-01-29 Implement natural language processing applications with Python using a problem-solution approach. This book has numerous coding exercises that will help you to quickly deploy natural language processing techniques, such as text classification, parts of speech identification, topic modeling, text summarization, text generation, entity extraction, and sentiment analysis. Natural Language Processing Recipes starts by offering solutions for cleaning and preprocessing text data and ways to analyze it with advanced algorithms. You’ll see practical applications of the semantic as well as syntactic analysis of text, as well as complex natural language processing approaches that involve text normalization, advanced preprocessing, POS tagging, and sentiment analysis. You will also learn various applications of machine learning and deep learning in natural language processing. By using the recipes in this book, you will have a toolbox of solutions to apply to your own projects in the real world, making your development time quicker and more efficient. What You Will LearnApply NLP techniques using Python libraries such as NLTK, TextBlob, spaCy, Stanford CoreNLP, and many more Implement the concepts of information retrieval, text summarization, sentiment analysis, and other advanced natural language processing techniques. Identify machine learning and deep learning techniques for natural language processing and natural language generation problems Who This Book Is ForData scientists who want to refresh and learn various concepts of natural language processing through coding exercises. |
| call center sentiment analysis python: Deep Learning-Based Approaches for Sentiment Analysis Basant Agarwal, Richi Nayak, Namita Mittal, Srikanta Patnaik, 2020-01-24 This book covers deep-learning-based approaches for sentiment analysis, a relatively new, but fast-growing research area, which has significantly changed in the past few years. The book presents a collection of state-of-the-art approaches, focusing on the best-performing, cutting-edge solutions for the most common and difficult challenges faced in sentiment analysis research. Providing detailed explanations of the methodologies, the book is a valuable resource for researchers as well as newcomers to the field. |
| call center sentiment analysis python: Your Future in AI: Navigating the Emerging Landscape of AI-Powered Careers Chris McCormick, 2024-08-16 Your Future in AI: Navigating the Emerging Landscape of AI-Powered Careers, serves as a comprehensive guide to the burgeoning field of artificial intelligence (AI). It provides a detailed overview of the diverse career opportunities available in AI, ranging from technical roles like AI engineers and data scientists to creative and business-oriented positions such as AI product managers and UX designers. The book emphasizes the importance of both technical skills (programming, data analysis, machine learning) and soft skills (critical thinking, communication, adaptability) for success in the AI-powered workforce. It also delves into the ethical considerations surrounding AI and the importance of responsible AI development and deployment. Additionally, the book offers practical advice on career planning, skill development, and navigating the evolving AI landscape, empowering readers to embark on fulfilling and impactful careers in this transformative field. |
| call center sentiment analysis python: Supply Chain Analytics Kurt Y. Liu, 2022-04-07 This innovative new core textbook, written by an experienced professor and practitioner in supply chain management, offers a business-focused overview of the applications of data analytics and machine learning to supply chain management. Accessible yet rigorous, this text introduces students to the relevant concepts and techniques needed for data analysis and decision making in modern supply chains and enables them to develop proficiency in a popular and powerful programming software. Suitable for use on upper-level undergraduate, postgraduate and MBA courses in supply chain management, it covers all of the major supply chain processes, including managing supply and demand, warehousing and inventory control, transportation and route optimization. Each chapter comes with practical real-world examples drawn from a range of business contexts, including Amazon and Starbucks, case study discussion questions, computer-assisted exercises and programming projects. |
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Call emergency services Important : Emergency calling is only available for Voice for Google Workspace accounts managed by your work or school. In the event of a power outage, loss of …
Manage call history & do a reverse phone number look up
See your call history. Open your device's Phone app . Tap Recents . You’ll see one or more of these icons next to each call in your list: Missed calls (incoming) Calls you answered …
How Do I Know If That Is Google Calling?
If you receive an automated call that requests confirmation of sensitive information or asks for payment information, it is NOT Google. As with automated calls, when Google operators …
Google Account Help
Official Google Account Help Center where you can find tips and tutorials on using Google Account and other answers to frequently asked questions.
