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| confluence vs jira service management: Mastering Jira Ravi Sagar, 2015-05-22 If you are a JIRA administrator managing small-to-medium JIRA instances and want to learn how to manage enterprise-scale instances, then this book will help you expand your knowledge and equip you with advanced skills. Prior understanding of JIRA core concepts is required. |
| confluence vs jira service management: Jira Quick Start Guide Ravi Sagar, 2019-01-24 Leverage Jira's powerful task management and workflow features to better manage your business processes Key FeaturesThe book covers all major applications of Jira, which are Jira Software, Jira Core, Jira Service Desk.Configure project workflows and the fields that will be used in the project with the help of Jira's featuresCreate tickets for issues and manage your projects using the Jira softwareBook Description Jira is an issue tracker and project management system. With their latest release, the Jira team has now expanded their user base to agile teams as well as business teams. This book provides a comprehensive explanation covering all major components of Jira, including Jira Software, Jira Core, and Jira Service Desk. This book starts with an introduction to Jira's unique features and how it can be used as an issue-tracking tool. It will then teach you about how a new project is created by a Jira administrator, what responsibilities there are, and using correct and relevant schemes in your project. You will then learn how to configure project workflows and fields for project screens. You will understand the various permissions used in projects and the importance of project roles in Jira. Then, the book talks about the concepts of versions acting as milestones and using components when handling issues in your projects. It will then focus on analysing data using built-in reports and creating dashboards in Jira. At the end, it will discuss various best practices for users as well as project managers or project administrators. What you will learnImplement Jira as a project administrator or project managerGet familiar with various functionalities of JiraConfigure projects and boards in your organisation's Jira instanceUnderstand how and when to use components and versions in your projectsManage project configurations and Jira schemesLearn the best practices to manage your Jira instanceWho this book is for This book will be especially useful for project managers but it's also intended for other Jira users, including developers, and any other industry besides software development, who would like to use Jira for project management. |
| confluence vs jira service management: Fundamentals of Jira and Confluence Dr. Harjinthar Singh, Djoshkun Diko, Joaquín Antonio, 2022-04-07 Jira is an issue tracking product developed by Atlassian. It helps facilitate bug tracking and agile project management. This book is covers the fundamentals of using Jira, from the best practices to optimise your Jira experience to customisation to fit your needs. |
| confluence vs jira service management: Practical JIRA Administration Matthew Doar, 2011-05-26 If you're familiar with JIRA for issue tracking, bug tracking, and other uses, you know it can sometimes be tricky to set up and manage. In this concise book, software toolsmith Matt Doar clarifies some of the more confusing aspects by answering difficult and frequently asked questions about JIRA administration. Practical JIRA Administration shows you how JIRA is intended to be used, making it an ideal supplement to the extensive documentation already available. The book’s chapters are loosely connected, so you can go straight to the information that best serves your needs. Understand the difference between JIRA groups and JIRA project roles Discover what JIRA schemes do, and learn how to maintain them Use a consistent configuration approach to help you use JIRA as a platform Create a workflow from scratch Add, modify, and deactivate users Prepare for a JIRA upgrade, and troubleshoot if necessary Get remote access to JIRA via email, SQL, REST, and other methods |
| confluence vs jira service management: Ultimate Agile Administration with Jira Yogita Chhaya, 2023-11-30 Empowering Administrators and Teams With Ultimate Solutions for Agile Project Success with Jira Software KEY FEATURES ● Step-by-step customization and administration of Jira with real-world examples and use cases. ● Explores the full potential of Jira Advanced Roadmap for strategic project planning and execution. ● Create projects in the Jira Cloud environment to cater to the demands of cloud-based project management. DESCRIPTION The “Ultimate Agile Administration with Jira” begins with an in-depth exploration of Agile fundamentals, providing a comprehensive overview of Scrum and Kanban frameworks. Readers will gain proficiency in setting up projects, covering the Jira product family, key terminologies, and project templates. Readers will learn to create boards and implement Agile best practices within Jira. It will help to configure boards for visualizing team progress, planning sprints, and efficiently prioritizing and estimating tasks. It offers insights into Jira administration, guiding customization of workflows, screens, and issues to meet unique team requirements and seamlessly integrate them into existing projects. In the final section, the book explores team-managed projects in Jira, covering Filters, Dashboards, Reporting, and Automation Rules. Tips and tricks are also provided to optimize team productivity. The book offers an overview of Atlassian Marketplace plugins, Atlassian Analytics, and Jira Product Discovery. It comprehensively explores the features of the Jira Advanced Roadmap. This book is an invaluable asset for aspiring Jira Administrators preparing for Atlassian certification. WHAT WILL YOU LEARN ● Master the fundamentals of Agile methodology and Jira administration tailored for the Jira Cloud version. ● Navigate and implement basic to advanced features of Jira, ensuring seamless integration with Agile Scrum and Kanban methodologies. ● Administer Jira software with customization aligned to your organization's unique business requirements. ● Gain practical insights through real-life scenarios, examples, and essential tips, guiding you through the entire Agile project life-cycle within Jira. ● Dive into the intricacies of Jira Advanced Roadmap features to enhance project planning and execution. ● Explore and integrate feature-rich plugins from the Atlassian Marketplace, expanding your Jira environment's functionality and adapting it to your unique needs. WHO IS THIS BOOK FOR? Whether you're a tech or non-tech professional, student, software developer, or an aspiring Atlassian-certified individual, this handbook is for you. It provides in-depth insights into effective Jira software administration and is well-suited for individuals with foundational Jira knowledge. TABLE OF CONTENTS 1. Getting Started with Agile, Jira, and Jira Terminologies 2. Working with Project Templates 3. Creating Users, Groups, Roles, and Understanding Permissions 4. Managing Backlog, Sprints, and Boards 5. Understanding Issue types and Issue type Schemes 6. Customizing Fields, Field Configuration schemes, Screens, and Screen schemes 7. Configuring Workflows in Jira in Agile Projects 8. Filters, Dashboards, and Agile Reporting 9. Jira Automation Rules 10. Managing Team- Managed Projects 11. Jira Best Practices and Must-know Features in Advanced Roadmaps 12. Atlassian Marketplace and Plugins Index |
| confluence vs jira service management: Implementing Atlassian Confluence Eren Kalelioğlu, 2023-09-29 Harness the Power of Atlassian Confluence to achieve sustainable enterprise collaboration with this one-stop guide covering real-world business scenarios Key Features Manage cross-functional distributed teams working on enterprise resources with ease Extend Confluence with Atlassian tools such as Jira, Bitbucket, and third-party tools like Miro, Figma, and Dropbox Create a single source of truth for enterprise-wide projects for productive collaboration Purchase of the print or Kindle book includes a free PDF eBook Book DescriptionImplementing Atlassian Confluence is an all-encompassing guide to the essential concepts of distributed work and leveraging Confluence to create a world-class collaboration environment. This book begins with an introduction to enterprise collaboration concepts and explains how to set up Confluence. You’ll quickly proceed to creating and maintaining dynamic content, effective cross-functional collaboration, and employing Confluence applications in scenarios such as software project management and knowledge bases. You’ll discover how to use Jira Service Management together with Confluence, set up personal spaces, implement centralized user management, address security risks, and explore suggested solutions on Confluence. Furthermore, you’ll integrate and extend Confluence with other Atlassian and third-party software. The book also contains tips and guidance on managing Confluence adoption, enabling you to focus on your team and provide them with a state-of-the-art remote collaboration environment. Complete with practical business scenarios, best practices, and examples, this book will help you gain a comprehensive understanding of Atlassian Confluence’s capabilities for enhancing collaboration within cross-functional teams.What you will learn Create, organize, and manage sustainable content on Confluence while enhancing collaboration Learn effective team collaboration techniques to boost productivity and efficiency Grasp the essential principles of scaling Confluence to meet your organizational needs Configure Confluence as a hub for external systems Use Jira Service Management and Confluence together Integrate Confluence with tools such as Google Workspace, Slack, Jira, and Teams for a seamless workflow Enhance Confluence by adding and personalizing new functionalities for your unique requirements Who this book is forThis Atlassian Confluence book is for anyone looking to leverage the world-class collaboration platform for remote and distributed teams to collaborate efficiently, securely, and enjoyably. Whether you are a Confluence administrator, Confluence user, project manager, agile team leader, member of a management information systems team, or part of an asynchronous team looking to adopt Atlassian Confluence, you’ll find value in this guide. |
| confluence vs jira service management: Mastering JIRA 7 Ravi Sagar, 2016-10-14 Become an expert at using JIRA 7 through this one-stop guide! About This Book This comprehensive guide will help you implement, customize and administer JIRA 7 application to meet the needs of your organization You will get to know the strategies needed to develop and deploy JIRA 7, along with best practices when working with Jira It covers the latest integrations of JIRA 7 with third-party platforms to help you professionally manage your software development projects Who This Book Is For If you are a JIRA administrator who is managing small-to-medium JIRA instances and you want to learn how to manage enterprise-scale instances, then this book will help you expand your knowledge and equip you with advanced skills. Prior understanding of the JIRA core concepts is required. What You Will Learn Plan the installation and upgrade of your JIRA instance to the newest version Configure issue type schemes, create customized workflows, modify permission schemes, and change notification schemes Implement JIRA Service Desk to manage your support tickets Customize JIRA for test management, helpdesk, and requirement management Deploy JIRA for Agile tracking using the Scrum and Kanban techniques Develop JIRA add-ons to extend JIRA's functionality Migrate data from external systems using CSV import Generate reports directly from the JIRA database and use custom JavaScript and CSS Integrate your JIRA application with third-party tools such as Confluence, SVN, and Git In Detail Atlassian JIRA 7 is an enterprise issue tracker system. One of its key strengths is its ability to adapt to the needs of an organization, ranging from building software products to managing your support issues. This book provides a comprehensive explanation covering all three components of JIRA 7, such as JIRA Software, JIRA Core, and Jira Service Desk. It shows you how to master the key functionalities of JIRA and its customizations and useful add-ons, and is packed with real-world examples and use cases. You will first learn how to plan for a JIRA 7 installation and fetch data. We cover JIRA reports in detail, which will help you analyze your data effectively. You can add additional features to your JIRA application by choosing one of the already built-in add-ons or building a new one to suit your needs. Then you'll find out about implementing Agile methodologies in JIRA by creating Scrum and Kanban boards. We'll teach you how to integrate your JIRA Application with other tools such as Confluence, SVN, Git, and more, which will help you extend your application. Finally, we'll explore best practices and troubleshooting techniques to help you find out what went wrong and understand how to fix it. Style and approach This comprehensive book covers the advanced and new features of JIRA 7 with the help of rich code-based, real-world examples and use cases. |
| confluence vs jira service management: Atlassian Confluence 5 Essentials Stefan Kohler, 2013-06-10 Atlassian Confluence 5 Essentials is written in a friendly, tutorial style packed full of practical information to help get you started with Confluence and collaborating on projects more efficiently.If you just started with Confluence, as a user or administrator, this book will give you a running start and teach you everything you need to know. This book will also appeal to veteran users as it will give you new insights and tricks for how to use Confluence even more efficiently. All you need to get started with this book is some basic knowledge on how to use an Internet browser. As an administrator, you will need some basic knowledge about your organization's standard operating environment to install Confluence. |
| confluence vs jira service management: Jira 8 Essentials Patrick Li, 2022-10-28 Implement future-proof solutions for all types of teams with Data Center by learning about performance, reliability, scalability, and security Purchase of the print or Kindle book includes a free PDF Key FeaturesExplore all of Jira's core features as well as the advanced features offered by Data CenterLearn to use Jira for issue management, field management, screen management, and business workflowsInstall, update, and manage third-party apps from Atlassian marketplace to extend Jira capabilitiesBook Description This new and improved sixth edition comes with the latest Jira 8.21 Data Center offerings, with enhanced features such as clustering, advanced roadmaps, custom field optimization, and tools to track and manage tasks for your projects. This comprehensive guide to Jira 8.20.x LTS version provides updated content on project tracking, issue and field management, workflows, Jira Service Management, and security. The book begins by showing you how to plan and set up a new Jira instance from scratch before getting you acquainted with key features such as emails, workflows, and business processes. You'll also get to grips with Jira's data hierarchy and design and work with projects. Since Jira is used for issue management, this book will help you understand the different issues that can arise in your projects. As you advance, you'll create new screens from scratch and customize them to suit your requirements. Workflows, business processes, and guides on setting up incoming and outgoing mail servers will be covered alongside Jira's security model and Jira Service Management. Toward the end, you'll learn how Jira capabilities are extended with third-party apps from Atlassian marketplace. By the end of this Jira book, you'll have understood core components and functionalities of Jira and be able to implement them in business projects with ease. What you will learnExamine various deployment options and system requirements for hosting Jira Data CenterUnderstand Jira's data hierarchy and learn how to design and work with projects in JiraUse Jira for agile software projects, business process management, customer service support, and moreExplore field configuration schemes and find out how to apply them to projectsDevelop and design customized screens and apply them to different projectsCreate configurable reports on projects and share information through dashboards for reporting and analysisWho this book is for This book is especially useful for project managers, but it's also intended for other Jira users, including developers, and any other industry besides software development, who would like to leverage Jira's powerful task management and workflow features to better manage their business processes. |
| confluence vs jira service management: The Art of Agile Marketing Bill Cushard, 2018-06-30 |
| confluence vs jira service management: Practical JIRA Plugins Matthew Doar, 2011-07-29 One advantage of using JIRA for issue tracking, bug tracking, or project management is the ability to extend this tool with hundreds of plugins from the JIRA community. In this concise book, software toolsmith Matt Doar—the author of Practical JIRA Administration—shows you how to create and maintain your own JIRA plugins to meet the specific needs of a project. This book uses detailed examples to clarify some of the more confusing aspects of JIRA plugins, and serves as an ideal supplement to the extensive documentation already available. Use JIRA’s Plugin SDK, and learn several aspects common to all plugins Create your own custom field type, using a JIRA plugin Delve into advanced aspects of custom field plugins, and discover how searching for values in custom fields works Create JIRA plugins to use with workflows, and learn about conditions, validators, and post-functions Store data using the PropertySet interface and the Active Objects plugin Upgrade a plugin and upload it to Atlassian Plugin Exchange (PAC) |
| confluence vs jira service management: User Story Mapping Jeff Patton, Peter Economy, 2014-09-05 User story mapping is a valuable tool for software development, once you understand why and how to use it. This insightful book examines how this often misunderstood technique can help your team stay focused on users and their needs without getting lost in the enthusiasm for individual product features. Author Jeff Patton shows you how changeable story maps enable your team to hold better conversations about the project throughout the development process. Your team will learn to come away with a shared understanding of what you’re attempting to build and why. Get a high-level view of story mapping, with an exercise to learn key concepts quickly Understand how stories really work, and how they come to life in Agile and Lean projects Dive into a story’s lifecycle, starting with opportunities and moving deeper into discovery Prepare your stories, pay attention while they’re built, and learn from those you convert to working software |
| confluence vs jira service management: Automate Everyday Tasks in Jira Gareth Cantrell, 2021-01-22 Learn how to automate tasks and create rules in Jira with the help of different use cases Key FeaturesAutomate daily repetitive and tedious tasks without coding experienceDiscover how to automate processes in the Jira family including Jira software, Jira Service Desk, and Jira CoreExplore different use cases to understand automation features in JiraBook Description Atlassian Jira makes it easier to track the progress of your projects, but it can lead to repetitive and time-consuming tasks for teams. No-code automation will enable you to increase productivity by automating these tasks. Automate Everyday Tasks in Jira provides a hands-on approach to implementation and associated methodologies that will have you up and running and productive in no time. You will start by learning how automation in Jira works, along with discovering best practices for writing automation rules. Then you'll be introduced to the building blocks of automation, including triggers, conditions, and actions, before moving on to advanced rule-related techniques. After you've become familiar with the techniques, you'll find out how to integrate with external tools, such as GitHub, Slack, and Microsoft Teams, all without writing a single line of code. Toward the end, you'll also be able to employ advanced rules to create custom notifications and integrate with external systems. By the end of this Jira book, you'll have gained a thorough understanding of automation rules and learned how to use them to automate everyday tasks in Jira without using any code. What you will learnUnderstand the basic concepts of automation such as triggers, conditions, and actionsFind out how to use if–then scenarios and conditions to automate your processes with practical examplesUse smart values to achieve complex and more powerful automationImplement use cases in a practical way, including automation with Slack, Microsoft Teams, GitHub, and BitbucketDiscover best practices for writing and maintaining automation rulesExplore techniques for debugging rules and solving common issuesWho this book is for This book is for Jira administrators and project managers who want to learn about automation capabilities provided in Jira. Familiarity with Jira and working knowledge of workflows and project configurations is required. |
| confluence vs jira service management: Team Topologies Matthew Skelton, Manuel Pais, 2019-09-17 Effective software teams are essential for any organization to deliver value continuously and sustainably. But how do you build the best team organization for your specific goals, culture, and needs? Team Topologies is a practical, step-by-step, adaptive model for organizational design and team interaction based on four fundamental team types and three team interaction patterns. It is a model that treats teams as the fundamental means of delivery, where team structures and communication pathways are able to evolve with technological and organizational maturity. In Team Topologies, IT consultants Matthew Skelton and Manuel Pais share secrets of successful team patterns and interactions to help readers choose and evolve the right team patterns for their organization, making sure to keep the software healthy and optimize value streams. Team Topologies is a major step forward in organizational design for software, presenting a well-defined way for teams to interact and interrelate that helps make the resulting software architecture clearer and more sustainable, turning inter-team problems into valuable signals for the self-steering organization. |
| confluence vs jira service management: Large-Scale Scrum Craig Larman, Bas Vodde, 2016-09-30 The Go-To Resource for Large-Scale Organizations to Be Agile Rather than asking, “How can we do agile at scale in our big complex organization?” a different and deeper question is, “How can we have the same simple structure that Scrum offers for the organization, and be agile at scale rather than do agile?” This profound insight is at the heart of LeSS (Large-Scale Scrum). In Large-Scale Scrum: More with LeSS, Craig Larman and Bas Vodde have distilled over a decade of experience in large-scale LeSS adoptions towards a simpler organization that delivers more flexibility with less complexity, more value with less waste, and more purpose with less prescription. Targeted to anyone involved in large-scale development, Large-Scale Scrum: More with LeSS, offers straight-to-the-point guides for how to be agile at scale, with LeSS. It will clearly guide you to Adopt LeSS Structure a large development organization for customer value Clarify the role of management and Scrum Master Define what your product is, and why Be a great Product Owner Work with multiple whole-product focused feature teams in one Sprint that produces a shippable product Coordinate and integrate between teams Work with multi-site teams |
| confluence vs jira service management: Agile Project Management with Scrum Ken Schwaber, 2004-02-11 The rules and practices for Scrum—a simple process for managing complex projects—are few, straightforward, and easy to learn. But Scrum’s simplicity itself—its lack of prescription—can be disarming, and new practitioners often find themselves reverting to old project management habits and tools and yielding lesser results. In this illuminating series of case studies, Scrum co-creator and evangelist Ken Schwaber identifies the real-world lessons—the successes and failures—culled from his years of experience coaching companies in agile project management. Through them, you’ll understand how to use Scrum to solve complex problems and drive better results—delivering more valuable software faster. Gain the foundation in Scrum theory—and practice—you need to: Rein in even the most complex, unwieldy projects Effectively manage unknown or changing product requirements Simplify the chain of command with self-managing development teams Receive clearer specifications—and feedback—from customers Greatly reduce project planning time and required tools Build—and release—products in 30-day cycles so clients get deliverables earlier Avoid missteps by regularly inspecting, reporting on, and fine-tuning projects Support multiple teams working on a large-scale project from many geographic locations Maximize return on investment! |
| confluence vs jira service management: VeriSMTM - A service management approach for the digital age International Foundation of Digital Competences, 2017-12-19 VeriSM is a framework that describes a service management approach from the organizational level, looking at the end to end view rather than focusing on a single department. Based around the VeriSM model, it shows organizations how they can adopt a range of management practices in a flexible way to deliver the right product or service at the right time to their consumers. VeriSM allows for a tailored approach depending upon the type of business you are in, the size of your organization, your business priorities, your organizational culture – and even the nature of the individual project or service you are working on. Rather than focusing on one prescriptive way of working, VeriSM helps organizations to respond to their consumers and deliver value with integrated service management practices. Service management plays a leading role in digital transformation. Digital transformation looks outward; with a hyper-focus on the consumer experience. Service management can help shift the mindset from ’inside-out’ to ’outside-in’ by developing effective, transparent principles that help deliver services that are valuable to the customer. All organizational capabilities must understand: - How does the organization enable and deliver value? - What are the supply chains within an organization that support value delivery? - How do the individual capabilities contribute to or support these supply chains to deliver value? |
| confluence vs jira service management: Change Management Jeffrey M. Hiatt, Timothy J. Creasey, 2003 Change management is the missing piece that takes good ideas and turns them into business success. This book is not only a solid introduction to the discipline of change management, but is the primer to catalyze change leadership and competency in your organization. The responsibility for creating competencies to manage and lead change does not rest solely with HR, but lies within all management, right to the seat of the CEO. This book is a practical look at what it means to manage the people side of change |
| confluence vs jira service management: Trailblazer Marc Benioff, Monica Langley, 2019-10-15 NEW YORK TIMES BESTSELLER • The founder and co-CEO of Salesforce delivers an inspiring vision for successful companies of the future—in which changing the world is everyone’s business. “The gold standard on how to use business as a platform for change at this urgent time.”—Ray Dalio, founder of Bridgewater Associates and author of Principles: Life and Work What’s the secret to business growth and innovation and a purpose-driven career in a world that is becoming vastly more complicated by the day? According to Marc Benioff, the answer is embracing a culture in which your values permeate everything you do. In Trailblazer, Benioff gives readers a rare behind-the-scenes look at the inner workings of one of the world’s most admired companies. He reveals how Salesforce’s core values—trust, customer success, innovation, and equality—and commitment to giving back have become the company’s greatest competitive advantage and the most powerful engine of its success. Because no matter what business you’re in, Benioff says, values are the bedrock of a resilient company culture that inspires all employees, at every level, to do the best work of their lives. Along the way, he shares insights and best practices for anyone who wants to cultivate a company culture positioned to thrive in the face of the inevitable disruption ahead. None of us in the business world can afford to sit on the sidelines and ignore what’s going on outside the walls of our workplaces. In the future, profits and progress will no longer be sustainable unless they serve the greater good. Whether you run a company, lead a small team, or have just draped an ID badge around your neck for the first time, Trailblazer reveals how anyone can become an agent of change. Praise for Trailblazer “A guide for what every business and organization must do to thrive in this period of profound political and economic change.”—Jamie Dimon, chairman and CEO of JPMorgan Chase “In Trailblazer, Benioff explores how companies can nurture a values-based culture to become powerful platforms for change.”—Susan Wojcicki, CEO of YouTube |
| confluence vs jira service management: Wikipatterns Stewart Mader, 2008-01-07 This book provides practical, proven advice for encouraging adoption of your wiki project and growing it into a useful collaboration tool or vibrant online community Gives wiki users a toolbox of thriving wiki patterns, which enable newcomers to avoid making common mistakes or fumbling around for the solutions to the same problems as their predecessors Explains the major stages of wiki adoption and explores patterns that apply to each stage Presents concrete, proven examples of techniques that have helped people grow vibrant collaborative communities and change the way they work for the better Reviews the overall process, including setting up initial content, encouraging people to contribute, dealing with disruptive elements, fixing typos and broken links, making sure pages are in their correct categories, and more |
| confluence vs jira service management: Jira Software Essentials Patrick Li, 2018-01-30 Explore Jira Software to manage your projects proficiently Key Features Plan and manage projects effortlessly with Jira Software by integrating it with other applications Improve your team's performance with Scrum and Kanban, together with agile methodology Easy-to-follow learning guide to install Jira Software and understand how it fits in with Atlassian Jira Book Description Jira Software is an agile project management tool that supports any agile methodology, be it scrum, Kanban, or your own unique flavour. From agile boards to reports, you can plan, track, and manage all your agile software development projects from a single tool. Jira Software brings the power of agile methodology to Atlassian Jira. This second edition of JIRA Agile Essentials, will help you dive straight into the action, exploring critical agile terminologies and concepts in the context of Jira Software. You will learn how to plan, track, and release great software. This book will teach you how to install and run Jira Software and set it up to run with Scrum and Kanban. It will also teach you to use Jira Software your way and run projects beyond the out-of-box Scrum and Kanban way, including a hybrid approach of both the methodologies and other options that come with Jira Software. Later, you will learn how to integrate it with the tools you are already using and enhance Jira with add-ons such as Confluence. You will learn to stay connected with your team from anywhere to ensure great development. Jira Software has numerous deployment options in the cloud, on your own infrastructure, or at a massive scale. You will be introduced to Bitbucket, Atlassian’s distributed version control system, which integrates seamlessly with Jira, allowing your team to work within the two applications as one harmonious environment. With this practical guide, you will develop a great working knowledge of Jira Software and your project management will become much more efficient. What you will learn Understand the basics and agile methodologies of Jira software Use Jira Software in a Scrum environment Manage and run Jira Software projects beyond the out of box Scrum and Kanban way Combine Scrum and Kanban and use other project management options beyond just agile Customize Jira Software’s various features and options as per your requirements Work with Jira Agile offline, and plan and forecast projects with agile portfolio Integrate Jira Agile with Confluence and Bitbucket Who this book is for If you want to get started with Jira Software and learn how to run your Jira projects the agile way, then this is the perfect book for you. You will need to be familiar with the basics of Jira, both from an end user's and an administrator's perspective. Experience with workflows, custom fields, and other administrative functions of Jira will be useful. |
| confluence vs jira service management: Hello, Startup Yevgeniy Brikman, 2015-10-21 This book is the Hello, World tutorial for building products, technologies, and teams in a startup environment. It's based on the experiences of the author, Yevgeniy (Jim) Brikman, as well as interviews with programmers from some of the most successful startups of the last decade, including Google, Facebook, LinkedIn, Twitter, GitHub, Stripe, Instagram, AdMob, Pinterest, and many others. Hello, Startup is a practical, how-to guide that consists of three parts: Products, Technologies, and Teams. Although at its core, this is a book for programmers, by programmers, only Part II (Technologies) is significantly technical, while the rest should be accessible to technical and non-technical audiences alike. If you’re at all interested in startups—whether you’re a programmer at the beginning of your career, a seasoned developer bored with large company politics, or a manager looking to motivate your engineers—this book is for you. |
| confluence vs jira service management: JIRA Agile Essentials Patrick Li, 2015-06-25 JIRA Agile (formerly known as GreenHopper) is a plugin that adds agile project management to any JIRA project. It allows you to visualize your existing process and stimulate incremental improvement. JIRA Agile brings the power of agile methodology to Atlassian JIRA. With JIRA Agile Essentials you will dive straight into the action, exploring critical agile terminologies and concepts in the context of JIRA Agile. Learn to install and run JIRA Agile, and set it up to run with Scrum and Kanban. Collaborate with your colleagues to define requirements, create user stories, and manage and plan sprints based on the availability of your members. Create reports and share your project progress with other stakeholders. With this practical guide, you will develop a great working knowledge of JIRA Agile and make your project management much more efficient. |
| confluence vs jira service management: Jira 8 Essentials Patrick Li, 2019-02-28 Publisher's note: A new sixth edition, updated with enhanced Jira 8.21 and Data Center features has now been published. Key Features Work on agile projects in Jira from both the administrator and end user's perspective Explore the improved Scrum and Kanban board and backlog Work through exercises at the end of each chapter to reinforce your skills Book Description Atlassian Jira enables effective bug tracking for your software and mobile applications and provides tools to track and manage tasks for your projects. Jira Essentials is a comprehensive guide, now updated to Jira 8 to include enhanced features such as updates to Scrum and Kanban UI, additional search capabilities, and changes to Jira Service Desk. The book starts by explaining how to plan and set up a new Jira 8 instance from scratch before getting you acquainted with key features such as emails, workflows, business processes, and much more. You'll then understand Jira's data hierarchy and how to design and work with projects. Since Jira is used for issue management, this book delves into the different issues that can arise in your projects. You'll explore fields, including custom fields, and learn to use them for more effective data collection. You'll create new screens from scratch and customize them to suit your requirements. The book also covers workflows and business processes, and guides you in setting up incoming and outgoing mail servers. Toward the end, you'll study Jira's security model and Jira Service Desk, which allows you to run Jira as a support portal. By the end of this Jira book, you will be able to implement Jira 8 in your projects with ease. What you will learn Understand Jira's data hierarchy and how to design and work with projects in Jira Use Jira for agile software projects, business process management, customer service support, and more Understand issues and work with them Design both system and custom fields to behave differently under different contexts Create and design your own screens and apply them to different project and issue types Gain an understanding of the workflow and its various components Set up both incoming and outgoing mail servers to work with e-mails Who this book is for This book will be especially useful for project managers but it's also intended for other Jira users, including developers, and any other industry besides software development, who would like to leverage Jira's powerful task management and workflow features to better manage their business processes. |
| confluence vs jira service management: Enterprise Service Management (ESM) Enamul Haque, 2022-12-19 This book has the most simplified explanations of Enterprise Service Management with little technical jargon. Enterprise Service Management (ESM) describes how organisations aim to maximise value creation in line with the organisation's mission. It provides a source of elegance and structure when the world becomes more chaotic, with new techniques and technology vying for our attention. In this book, we explored some key trends driving ESM adoption across industries today. These include cloud computing, DevOps workflows, AI, blockchain, metaverse and many other collaboration tools, which have become increasingly popular with IT organisations over the past few years. You will find step-by-step guidelines for streamlining your ESM journey and other corporate objectives. You will understand business disruption and digital transformation – all influencing such adoption for an enterprise to function today. The main features include setting up your ESM strategy, ESM implementation methods, ESM operating model, and future trends in ITSM. We looked into the metaverse, blockchain, ESG etc., their ways of shaping the ESM platforms, and many more features that the ESM roadmap would require. |
| confluence vs jira service management: JIRA Essentials - Third Edition Patrick Li, 2015-04-27 If you wish to develop your practical skills with JIRA in order to install, use, and manage your projects, then this is the perfect book for you. You need to be familiar with software project management and basic computer operations, specifically the system on which you will use JIRA. |
| confluence vs jira service management: Atlassian DevOps Toolchain Cookbook Robert Wen, Alex Ortiz, Edward Gaile, Rodney Nissen, 2024-07-19 Seamlessly integrate Atlassian Open DevOps tools such as Jira, Bitbucket Pipelines, Compass, Confluence, and Opsgenie with other automated testing, monitoring, and security tools such as SonarQube and Snyk for a powerful and agile DevSecOps deployment process Key Features Streamline development progress visibility by connecting Jira with other DevOps tools through Open DevOps Enhance observability by integrating development tools like Bitbucket Pipelines with Compass Learn best practices for DevSecOps integrations and processes using real-world examples Purchase of the print or Kindle book includes a free PDF eBook Book DescriptionImplementing DevOps practices and toolchains for automated testing and deployment can accelerate product development with minimal errors in the production environment. However, creating DevOps toolchains by integrating tools from various vendors presents challenges for both administrators and developers. Written by four well-known experts from the Atlassian community, this book addresses the complexities of DevOps toolchain creation and integration by leveraging Atlassian’s Open DevOps solution. Starting with a holistic overview of the DevOps and Atlassian Open DevOps solution, you’ll learn to integrate Jira with other tools. You’ll then find out how to create and integrate a CI/CD pipeline in Bitbucket for automated testing and deployment to Docker containers. With step-by-step guidance, you’ll connect Jira and Bitbucket with other tools, such as Snyk for security and SonarQube for testing, to form an extensive toolchain. You’ll also learn how Compass uses CheckOps for observability and how to use Confluence for documentation and reporting. Finally, you’ll leverage Opsgenie’s ChatOps functionality to enhance collaboration between developers and operations teams. By the end of this book, you’ll be able to establish your DevOps toolchain by integrating Atlassian tools to automate and optimize the software development lifecycle and beyond.What you will learn Extend reporting capabilities in Jira using Open DevOps Integrate Jira with popular tools for tracking the build and deployment status Track the progress of product ideas with Jira Product Discovery Document and report projects using Confluence Create and deploy CI/CD pipelines in Bitbucket and perform testing in SonarQube Integrate security scanning into your CI/CD pipeline using Snyk Create an observability portal in Compass Use Opsgenie to collaborate with other teams when incidents occur Who this book is for This book is a valuable resource for DevOps engineers, platform engineers, SREs, software developers, and Atlassian tool administrators who want to automate testing, integration, and deployment processes using the Atlassian DevOps toolchain. A basic understanding of DevOps processes will be beneficial. While prior knowledge of administering Atlassian tools may be helpful, it is not necessary, as the recipes cover the administrative tasks needed to implement the DevOps toolchain and practices. |
| confluence vs jira service management: Mastering Customer Service: Strategies for Excellence Charles Nehme, Introduction Purpose of the Book In an era where customers have more choices than ever, exceptional customer service has become a key differentiator that sets successful businesses apart from the rest. The aim of this book is to provide you with a comprehensive guide to mastering customer service. Whether you're a seasoned professional, a new hire, or a business owner, this book will equip you with the knowledge and skills needed to deliver outstanding service and foster lasting customer relationships. Importance of Customer Service in Today's Market Customer service is no longer just a support function—it is a strategic element of business success. With the rise of social media and online reviews, a single customer interaction can influence thousands of potential customers. Great customer service can turn a one-time buyer into a loyal advocate, while poor service can drive customers away and damage your brand's reputation. This book explores why customer service matters more than ever and how it can impact your bottom line. Overview of What the Reader Will Learn This book is divided into six parts, each designed to cover a different aspect of customer service: Foundations of Customer Service: Understand the core principles and importance of customer service, including the customer journey and expectations. Building a Customer-Centric Culture: Learn how to create an organizational culture that prioritizes customer satisfaction through leadership, employee engagement, and a positive workplace environment. Essential Customer Service Skills: Develop key skills such as effective communication, problem-solving, conflict resolution, and time management. Tools and Techniques: Discover the tools and techniques that can enhance your customer service, including feedback mechanisms, technology, and performance measurement. Advanced Strategies: Explore advanced strategies like personalization, customer loyalty programs, and crisis management to elevate your customer service efforts. Industry-Specific Customer Service: Gain insights into best practices tailored to specific industries such as retail, hospitality, and B2B services. The Evolution of Customer Service Customer service has evolved significantly over the years. From the early days of face-to-face interactions and telephone support to the modern era of digital communication and AI-driven solutions, the way businesses interact with customers has transformed. This section will provide a historical perspective on the evolution of customer service, highlighting key milestones and the changing expectations of customers. By understanding the past, we can better appreciate the present and anticipate the future trends in customer service. This book will not only provide you with practical tips and strategies but also encourage you to think critically about how you can innovate and adapt to meet the ever-evolving needs of your customers. Welcome to Mastering Customer Service: Strategies for Excellence. Let's embark on this journey together to create exceptional customer experiences and drive your business to new heights. |
| confluence vs jira service management: DevOps Overture Shawn D Doyle, 2020-02-14 DevOps Overture is an introduction to DevOps processes and culture. With an overview of software development methodologies before DevOps and the problems associated with those systems. It then explains what DevOps is and how it resolves these problems. Finally, it offers advice for a career in DevOps and warns of common pitfalls to avoid. |
| confluence vs jira service management: Jira 8 Administration Cookbook Patrick Li, 2019-06-27 Build customized solutions that fulfil your business requirements using the latest features of Jira 8 Key FeaturesLearn how to customize Jira applications to suit your organizational requirementsExtend Jira's capabilities for custom integrations with other products and services such as Slack and GitHubExplore practical recipes for troubleshooting and securing your Jira instances with best practicesBook Description Jira is a project management tool used widely by organizations to plan, track, and release software. Jira administrators are at the heart of these processes and need to know how to successfully administer and customize Jira offerings. This updated Jira 8 Administration Cookbook demonstrates how to efficiently work with Jira Core and Jira Service Desk. The book starts with a variety of recipes to help you manage users and workflows. You'll learn how to set up custom forms and capture important data with custom fields and screens. Next, you'll gain insights into the latest email capabilities, which assist you with everything from managing outgoing email rules to processing incoming emails for automated issue creation. Later, you'll be guided through running scripts to automate tasks, getting easy access to logs, and even working with tools to troubleshoot problems. The book will also ensure you understand how to integrate Jira with Slack, set up SSO with Google, and delegate administrator permissions. Finally, the chapter on Jira Service Desk will enable you to set up and customize your own support portal, work with internal teams to solve problems, and achieve optimized services with Service Level Agreement (SLA). By the end of this book, you'll have the skills to extend and customize your Jira implementation effectively. What you will learnLearn how to delegate administrator permissions effectivelyGain insights into integrating Jira with Bitbucket Cloud and GitHubExplore ways to collaborate with your internal teams on service requestsUnderstand how to add permissions to fieldsLearn how to set up SSO with Google Discover how to copy over configuration settings between Jira instancesWho this book is for This book is for administrators who are looking to customize, support, and maintain Jira for their organizations. A good understanding of Jira's core concepts is a must to make the most out of this book. For certain recipes, some knowledge of HTML, CSS, JavaScript, and basic programming will also be helpful. |
| confluence vs jira service management: Confluence, Tech Comm, Chocolate Sarah Maddox, Ryan Maddox, 2012 Takes you inside Confluence wiki for an in-depth guide to developing and publishing technical documentation on a wiki. While the book focuses on Confluence, the concepts and strategies apply to any wiki. |
| confluence vs jira service management: Measure What Matters John Doerr, 2018-04-24 #1 New York Times Bestseller Legendary venture capitalist John Doerr reveals how the goal-setting system of Objectives and Key Results (OKRs) has helped tech giants from Intel to Google achieve explosive growth—and how it can help any organization thrive. In the fall of 1999, John Doerr met with the founders of a start-up whom he'd just given $12.5 million, the biggest investment of his career. Larry Page and Sergey Brin had amazing technology, entrepreneurial energy, and sky-high ambitions, but no real business plan. For Google to change the world (or even to survive), Page and Brin had to learn how to make tough choices on priorities while keeping their team on track. They'd have to know when to pull the plug on losing propositions, to fail fast. And they needed timely, relevant data to track their progress—to measure what mattered. Doerr taught them about a proven approach to operating excellence: Objectives and Key Results. He had first discovered OKRs in the 1970s as an engineer at Intel, where the legendary Andy Grove (the greatest manager of his or any era) drove the best-run company Doerr had ever seen. Later, as a venture capitalist, Doerr shared Grove's brainchild with more than fifty companies. Wherever the process was faithfully practiced, it worked. In this goal-setting system, objectives define what we seek to achieve; key results are how those top-priority goals will be attained with specific, measurable actions within a set time frame. Everyone's goals, from entry level to CEO, are transparent to the entire organization. The benefits are profound. OKRs surface an organization's most important work. They focus effort and foster coordination. They keep employees on track. They link objectives across silos to unify and strengthen the entire company. Along the way, OKRs enhance workplace satisfaction and boost retention. In Measure What Matters, Doerr shares a broad range of first-person, behind-the-scenes case studies, with narrators including Bono and Bill Gates, to demonstrate the focus, agility, and explosive growth that OKRs have spurred at so many great organizations. This book will help a new generation of leaders capture the same magic. |
| confluence vs jira service management: Shibumi Trevanian, 2005-05-10 A classic spy novel from the bestselling author, Trevanian, about a westerner raised in Japan who becomes one of the world's most accomplished assassins. Nicholai Hel is the world’s most wanted man. Born in Shanghai during the chaos of World War I, he is the son of an aristocratic Russian mother and a mysterious German father and is the protégé of a Japanese Go master. Hel survived the destruction of Hiroshima to emerge as the world’s most artful lover and its most accomplished—and well-paid—assassin. Hel is a genius, a mystic, and a master of language and culture, and his secret is his determination to attain a rare kind of personal excellence, a state of effortless perfection known only as shibumi. Now living in an isolated mountain fortress with his exquisite mistress, Hel is unwillingly drawn back into the life he’d tried to leave behind when a beautiful young stranger arrives at his door, seeking help and refuge. It soon becomes clear that Hel is being tracked by his most sinister enemy—a supermonolith of international espionage known only as the Mother Company. The battle lines are drawn: ruthless power and corruption on one side, and on the other . . . shibumi. |
| confluence vs jira service management: The CERT Oracle Secure Coding Standard for Java Fred Long, 2012 In the Java world, security is not viewed as an add-on a feature. It is a pervasive way of thinking. Those who forget to think in a secure mindset end up in trouble. But just because the facilities are there doesn't mean that security is assured automatically. A set of standard practices has evolved over the years. The Secure(R) Coding(R) Standard for Java(TM) is a compendium of these practices. These are not theoretical research papers or product marketing blurbs. This is all serious, mission-critical, battle-tested, enterprise-scale stuff. --James A. Gosling, Father of the Java Programming Language An essential element of secure coding in the Java programming language is a well-documented and enforceable coding standard. Coding standards encourage programmers to follow a uniform set of rules determined by the requirements of the project and organization, rather than by the programmer's familiarity or preference. Once established, these standards can be used as a metric to evaluate source code (using manual or automated processes). The CERT(R) Oracle(R) Secure Coding Standard for Java(TM) provides rules designed to eliminate insecure coding practices that can lead to exploitable vulnerabilities. Application of the standard's guidelines will lead to higher-quality systems-robust systems that are more resistant to attack. Such guidelines are required for the wide range of products coded in Java-for devices such as PCs, game players, mobile phones, home appliances, and automotive electronics. After a high-level introduction to Java application security, seventeen consistently organized chapters detail specific rules for key areas of Java development. For each area, the authors present noncompliant examples and corresponding compliant solutions, show how to assess risk, and offer references for further information. Each rule is prioritized based on the severity of consequences, likelihood of introducing exploitable vulnerabilities, and cost of remediation. The standard provides secure coding rules for the Java SE 6 Platform including the Java programming language and libraries, and also addresses new features of the Java SE 7 Platform. It describes language behaviors left to the discretion of JVM and compiler implementers, guides developers in the proper use of Java's APIs and security architecture, and considers security concerns pertaining to standard extension APIs (from the javax package hierarchy).The standard covers security issues applicable to these libraries: lang, util, Collections, Concurrency Utilities, Logging, Management, Reflection, Regular Expressions, Zip, I/O, JMX, JNI, Math, Serialization, and JAXP. |
| confluence vs jira service management: JIRA 7 Essentials Patrick Li, 2016-11-23 Explore the great features of the all-new JIRA 7 to manage projects and effectively handle bugs and software issues About This Book Updated for JIRA 7, this book covers all the new features introduced in JIRA 7 with a dedicated chapter on JIRA Service Desk—one of the biggest new add-ons to JIRA This book lays a strong foundation to work with agile projects in JIRA from both the administrator and end user's perspective Work through step-by-step exercises at the end of each chapter for you to try out and reinforce your skills Who This Book Is For This book will be especially useful for project managers but it's also intended for other JIRA users, including developers, and any other industry besides software development, who would like to leverage JIRA's powerful task management and workflow features to better manage their business processes. What You Will Learn Understand JIRA's data hierarchy and how to design and work with projects in JIRA Plan and set up a new JIRA 7 instance from scratch for production use Using JIRA for agile software projects, business process management, customer service support, and more Understand issues and work with them Design both system and custom fields to behave differently under different contexts Create and design your own screens and apply them to different project and issue types Gain an understanding of the workflow and its various components Set up both incoming and outgoing mail servers to work with e-mails In Detail Atlassian JIRA is an enterprise-issue tracker system. One of its key strengths is its ability to adapt to the needs of the organization, ranging from building Atlassian application interfaces to providing a platform for add-ons to extend JIRA's capabilities. JIRA 7 Essentials, now in its fourth edition, provides a comprehensive explanation covering all major components of JIRA 7, which includes JIRA Software, JIRA Core, and JIRA Service Works. The book starts by explaining how to plan and set up a new JIRA 7 instance from scratch for production use before moving on to the more key features such as e-mails, workflows, business processes, and so on. Then you will understand JIRA's data hierarchy and how to design and work with projects in JIRA. Issues being the corner stone of using JIRA, you will gain a deep understanding of issues and their purpose. Then you will be introduced to fields and how to use custom fields for more effective data collections. You will then learn to create new screens from scratch and customize it to suit your needs. The book then covers workflows and business processes, and you will also be able to set up both incoming and outgoing mail servers to work with e-mails. Towards the end, we explain JIRA's security model and introduce you to one of JIRA's new add-ons: JIRA Service Desk, which allows you to run JIRA as a computer support portal. Style and approach This is a comprehensive, practical guide on using JIRA to efficiently manage all your projects. It provides clear, step-by-step explanations, and shows how you can use the various features of JIRA to manage your projects more efficiently. |
| confluence vs jira service management: JIRA 7 Administration Cookbook Patrick Li, 2016-05-26 Over 80 hands-on recipes to help you efficiently administer, customize, and extend your JIRA 7 implementation About This Book Make JIRA adapt to your organization and process flow Gather and display the right information from users with customized forms and layouts Extend the capabilities of JIRA with add-ons, scripts, and integrations with other popular applications and cloud platforms Use JIRA Service Desk as a customer service support portal Who This Book Is For This book is for administrators who customize, support, and maintain JIRA for their organization. What You Will Learn Customize basic settings for your projects, such as screens and fields Create and customize workflows to suit your business process needs Make workflows more effective and efficient Manage users and groups inside JIRA and manage advanced login options Secure your JIRA instance using effective practices Perform e-mail functionalities with JIRA Extend JIRA to integrate with other products and services In Detail JIRA 7 Administration Cookbook, Second Edition covers all the new major features that provide better prioritizing capabilities, enhanced visibility, and the ability to customize JIRA application to meet your needs. We start by upgrading your existing JIRA instance and working through tasks you can perform at the server level to better maintain it. We then delve deep into adapting JIRA to your organization's needs, starting with the visual elements of setting up custom forms to capturing important data with custom fields and screens, and moving on to ensuring data integrity through defining field behaviors. You'll gain insights into JIRA's e-mail capabilities, including managing outgoing e-mail rules and processing incoming e-mails for automated issue creation. The book contains tips and tricks that will make things easier for you as administrators, such as running scripts to automate tasks, getting easy access to logs, and working with tools to troubleshoot problems. The book concludes with a chapter on JIRA Service Desk, which will enable you to set up and customize your own support portal, work with internal teams to solve problems, and achieve optimized services with SLA. Style and approach This recipe-based book allows administrators to explore the exciting capabilities of JIRA. After reading this book, you will be able to extend and customize your JIRA implementation. |
| confluence vs jira service management: Developing Extensions for Joomla! 5 Carlos M. Cámara Mora, 2023-11-30 Harness the full potential of Joomla! through this comprehensive take on Joomla! extensions from conception through to release Key Features Discover the complete cycle of extension development from conception to release Leverage built-in features such as categories, ACL, and custom fields to enrich your extensions Learn how to build extensions that integrate with the Joomla! API and the new Joomla! CLI Purchase of the print or Kindle book includes a free PDF eBook Book DescriptionJoomla! 5 is a groundbreaking CMS that helps you take a significant leap into the world of content management systems. Joomla! 5 features a variety of impressive new features that align with current web standards and enable you to experience lightning-fast performance for optimal web page optimization, leverage the new code architecture, and tap into the WebService API, among others. This book takes you on a journey of extending Joomla's capabilities by developing your own extensions. The chapters not only explain the key concepts behind Joomla's architecture but also equip you with the latest techniques for crafting components and plugins. You’ll discover how to leverage existing features within Joomla! to empower your extensions and create tailored solutions. The book takes you from the initial stages of planning your extension development to a fully featured finished product. As you advance, you'll learn invaluable techniques for testing your extension, addressing common issues, and preparing it for publication. The concluding chapters of this comprehensive guide teach you how to test your extension for common issues, along with how to publish the extension for everyone to use. By the end of this book, you’ll have the confidence and skills to complete the cycle of extension development.What you will learn Find out how to plan the development of a new extension from scratch Understand the basic structure of a Joomla! extension Get to grips with the Joomla! Forms system Use Joomla! features effectively to enrich your extensions Discover how to add a WebService API to your extension Create a Joomla! CLI command for your extension Develop a Joomla! Child Template for your projects Test your extensions before the release Who this book is forThis book is for Joomla! developers and web designers who want to extend the functionalities of Joomla! and find innovative ways to customize their content management systems, e-commerce websites, business websites, and more. Basic familiarity with Joomla! will help you get the most out of this book. |
| confluence vs jira service management: Open Source Systems: Adoption and Impact Ernesto Damiani, Fulvio Frati, Dirk Riehle, Anthony I. Wasserman, 2015-04-16 This book constitutes the refereed proceedings of the 11th International IFIP WG 2.13 International Conference on Open Source Systems, OSS 2015, held in Florence, Italy, in May 2015. The 16 revised full papers presented were carefully reviewed and selected from 50 submissions. They have been organized in the following topical sections: open source software engineering; communication and collaboration; examples and case studies; adoption, use, and impact; and intellectual property and legal issues. Also included is an OSS 2015 PhD contest paper. |
| confluence vs jira service management: SAFe® for DevOps Practitioners Robert Wen, Harry Koehnemann, 2022-12-16 Discover how the DevOps approach with Scaled Agile Framework helps you develop and deliver high-quality, secured solutions with a reduced risk of production failures with this step-by-step guide Key FeaturesExplore the five elements of the CALMR approach to avoid product development challengesUse value stream management to introduce systems thinking and flow for product developmentDemonstrate how the CD pipeline combines practices and technology to optimize your value streamPurchase of the print or Kindle book includes a free eBook in the PDF formatBook Description Product development and release faces overlapping challenges due to the combined pressure of delivering high-quality products in shorter time-to-market cycles, along with maintaining proper operation and ensuring security in a complex high-tech environment. This calls for new ways of overcoming these challenges from design to development, to release, and beyond. SAFe® for DevOps Practitioners helps you use a DevOps approach with the Scaled Agile Framework and details how value streams help you resolve these challenges using examples and use cases. The book begins by explaining how the CALMR approach makes DevOps effective in resolving product development roadblocks. Next, you'll learn to apply value stream management to establish a value stream that enables product development flow, measure its effectiveness through appropriate feedback loops, and find ways of improving it. Finally, you'll get to grips with implementing a continuous delivery pipeline that optimizes the value stream through four phases during release on demand. This book complements the latest SAFe DevOps courses, and you'll find it useful while studying for the SAFe DevOps Practitioner (SDP) certification. By the end of this DevOps book, you'll have gained a clear understanding of how to achieve continuous execution and release on demand using DevOps and SAFe. What you will learnUnderstand the important elements of the CALMR approachDiscover how to organize around value using value stream mappingMeasure your value stream using value stream metricsImprove your value stream with continuous learningUse continuous exploration to design high-quality and secure featuresPrevent rework and build in quality using continuous integrationAutomate delivery with continuous deploymentMeasure successful outcomes with Release on DemandWho this book is for This book is for IT professionals such as DevOps and DevSecOps practitioners, SREs, and managers who are interested in implementing DevOps practices using the Scaled Agile Framework (SAFe) approach. Basic knowledge of DevOps and agile software development lifecycle and methodology will be helpful. |
| confluence vs jira service management: Effective DevOps Jennifer Davis, Ryn Daniels, 2016-05-30 Some companies think that adopting devops means bringing in specialists or a host of new tools. With this practical guide, you’ll learn why devops is a professional and cultural movement that calls for change from inside your organization. Authors Ryn Daniels and Jennifer Davis provide several approaches for improving collaboration within teams, creating affinity among teams, promoting efficient tool usage in your company, and scaling up what works throughout your organization’s inflection points. Devops stresses iterative efforts to break down information silos, monitor relationships, and repair misunderstandings that arise between and within teams in your organization. By applying the actionable strategies in this book, you can make sustainable changes in your environment regardless of your level within your organization. Explore the foundations of devops and learn the four pillars of effective devops Encourage collaboration to help individuals work together and build durable and long-lasting relationships Create affinity among teams while balancing differing goals or metrics Accelerate cultural direction by selecting tools and workflows that complement your organization Troubleshoot common problems and misunderstandings that can arise throughout the organizational lifecycle Learn from case studies from organizations and individuals to help inform your own devops journey |
Guide to multi-instance scale in Atlassian cloud
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Guide to multi-instance scale in Atlassian cloud
based on business needs, whether it’s separate Jira Software instances for our security and finance teams for data sensitivity reasons, a dedicated Confluence instance for the Ecosystem team for …
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Your guide to Atlassian Cloud Enterprise
Unlike Cloud Standard or Premium plans, you get access to unlimited instances of Jira Software, Confluence, and Jira Service Management with Cloud Enterprise. So, instead of consolidating or …
Atlassian Jira Service Now vs. ServiceNow: A Comparison
With transparent pricing, shorter implementation times, and an easy-to-use interface, Jira Service Management delivers a better return on your service management investment. With one, unified …
Cloud Migration Checklist - Atlassian
product differences in Jira, Jira Service Management, Confluence, and Bitbucket. Record the major feature, terminology, and interface differences to share with end users in the “Test” and …
The ultimate guide to Atlassian Data Center
In Jira or Confluence, you can define which people you want to block from accessing your data. Reduce overhead with granular permissions controls like auditing, bulk editing, and …
Comparison - JetBrains
streamline customer support and service desk processes. × Jira Software can be integrated with Jira Service Management, which must be purchased separately. × Built-in AI features AI …
Guide to Asset Management - Atlassian
What makes asset management in JIRA so great? This guide will show you how to build a simple, yet powerful, asset management solution with JIRA’s flexible issue types and workflow engine.
Organizing Confluence: contents - Atlassian
Confluence. If your organization is already using Confluence, the way you organize (or don’t organize!) knowledge in pages or spaces may be working for now. But as usage grows, having an …
The Atlassian Guide to Cloud Identity and Access Governance
Atlassian cloud products—like Jira Software, Jira Service Desk, Confluence, Bitbucket, Trello, and Opsgenie—typically see a “bottoms-up” adoption within companies, just like many other SaaS …
