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contract management case study: Contractual Management Ralph Schuhmann, Bert Eichhorn, 2019-10-24 The Concept Contractual Management offers a holistic approach to managerial decision-making based on contracts or business processes that are related to contracts. It explains management from the point of view of the contract, just as it interprets the contract from the point of view of management. Thus, the approach highlights the great inherent potential of contracts for managing companies, transactions and business relationships. The book addresses students as well as practitioners and gives insights into the usage of contracts to manage companies or relationships. It covers contract handling from preliminary deliberations to negotiations, implementation, and all the way to the evaluation of the contract within the company. Furthermore, it provides competencies to design and implement a contract and to organize the relevant processes. The Content In Part 1, the book explains the theoretical foundations of Contractual Management; in Part 2, the application of the approach is illustrated through case studies which cover various sectors, industries, company sizes, contract types, and management situations. Theory part: Contractual Management – A Holistic Approach to a Diverse Issue. Case study part: 11 case studies arranged according to specific contract-related topics: Information and Communication – Change – Enterprise Networks – Conflict – Accounting and Financing – Legal Compliance – Societal Steering. The Editors Professor Dr. Ralph Schuhmann: After holding a senior management position in industry, Ralph Schuhmann now teaches Business Law at Ernst-Abbe-Hochschule in Jena, Germany. He is the scientific director of the Contractual Management Institute at SRH Hochschule Berlin and has published various articles on contract law and contract management. Professor Dr. Bert Eichhorn: Before his appointment as professor for International Law and Business Law at SRH Hochschule Berlin, Bert Eichhorn worked as a legal consultant at the EU Parliament and as a lawyer. He has published numerous articles in national and international scientific journals in the area of contract management and international law. He is the managing director of the Contractual Management Institute at SRH Hochschule Berlin. |
contract management case study: Contract Management Success Khalid Mohamed, 2023-12-12 Unlock the secrets of Contract Management Success! Revolutionize how you handle contracts with this transformative guide, a manual for an animated video-based course and an integral part of our HR 9-Book series entitled Talent Management and Workforce Development.” Dive into effective management practices, legal considerations, and dynamic case studies. Elevate your contract game, whether you're an entrepreneur, business leader, or aspiring contract manager. Don't miss the chance to enhance your business relationships and pave the way for long-term success! Navigating the Complexities: Contracts are the backbone of business relationships, influencing the trajectory of success or failure. Contract Management Success is your comprehensive guide to mastering contract management practices. From understanding essential contract elements and legal ethics to calculating and negotiating contracts with finesse, this guide takes you on a captivating journey that includes dynamic animation case studies. Chapters: 1- Getting Started: Introduction sets the stage, outlining the guide's objectives. 2- What is Contract Management? Delve into contract management essentials, exploring types, elements, and the risks of poor management through a compelling case study. 3- Legal and Ethical Considerations: Navigate the legal landscape, covering contract law, ethical guidelines, and case studies to avoid breaches. 4- Requests for Managing Contracts: Strategize effective Request for Proposals (RFPs), calculate value, and make informed decisions using a real-world case study. 5- Contract Creation: Streamline processes with templates and software, ensuring compliance, and understanding the risks of noncompliance. 6- Contract Negotiations: Prepare strategically, prioritize terms, and maintain professionalism in negotiations, with a comprehensive case study. 7- Assessing Performance: Explore assessable performance metrics, effective measurement, and continuous improvement in contract performance, supported by a case study. 8- Nurturing Relationships: Learn about effective relationships in business, building trust, and maintaining relationships through insightful case studies. 9- Contract Amendments: Understand the intricacies of amendments, including redlines, replacing clauses, and their status, with a detailed case study. 10- Auditing Contracts: Delve into the why and how of auditing contracts, from planning to investigation, supported by a comprehensive case study. 11- Renewing Contracts: Involve stakeholders, review contracts, and make decisions on accuracy and changes, accompanied by a practical case study. 12- Wrapping Up: Summarize key takeaways, words from the wise, and outline the next steps, providing a comprehensive understanding of successful contract management. Why Choose This Guide: Whether you're an entrepreneur, business leader, or aspiring contract manager, Contract Management Success empowers you to elevate your contract management game. Enhance your business relationships, navigate complexities, and unlock the potential for long-term success through strategic contract mastery. |
contract management case study: 101 Case Studies in Construction Management Len Holm, 2018-10-11 This book provides 101 real-life construction management case studies from an author with over 40 years’ experience in the construction industry and as a lecturer in construction management. Over 14 chapters, Len Holm has included case studies from real jobsites that cover organization, procurement, estimating, scheduling, subcontractors, communications, quality and cost control, change orders, claims and disputes, safety, and close-outs. Other hot topics covered include BIM, sustainability, and lean. Each case is written in straightforward language and designed to test the reader’s independent and critical thinking skills to develop their real-world problem-solving ability. The cases are open to interpretation, and students will need to develop their own opinions of what’s presented to them in order to reach a satisfactory solution. The cases are ideal for use in the classroom or flipped classroom, for individual or group exercises, and to encourage research, writing, and presenting skills in all manner of applied construction management situations. Such a broad and useful selection of cases studies cannot be found anywhere else. While there is often no right answer, the author has provided model solutions to instructors through the online eResource. |
contract management case study: Enterprise Contract Management Anuj Saxena, 2008-02-15 Globalization, increased economic and geopolitical uncertainty, technological advancements, and a rise in the number of regulations and legislations have led to a significant rise in the importance, volume, and complexity of modern contractual agreements. Yet, in spite of these profound changes, many organizations still manage the contracting process in a fragmented, manual, and ad-hoc manner, resulting in poor contract visibility, ineffective monitoring and management of contract compliance, and inadequate analysis of contract performance. The net effect of this has been a heightened interest in re-engineering and automation of Enterprise Contract Management (ECM) processes across industry sectors and geographies. Enterprise Contract Management: A Practical Guide to Successfully Implementing an ECM Solution addresses all the questions surrounding ECM, ECM solutions, and the project management, change management, and risk management considerations to ensure its successful implementation. This concise text will help your organization manage the challenges of the contract life cycle and the key success factors and pitfalls in a typical ECM solution. It is a must read for corporate executives, buyers, procurement and strategic sourcing specialists, contract administrators and procurement managers. There is currently no other book available on ECM solutions. All existing books on contract management focus on the legal aspects of contracts, but none describe the functions, features, capabilities of technology solutions that support ECM, nor do they explain the key considerations for ensuring a successful ECM solution implementation. |
contract management case study: Practical Contract Management Ray Carter, Steve Kirby, Alan Oxenbury, 2012 |
contract management case study: A Case Study of the Contract Closeout Process at Defense Contract Management Command Lockheed Martin Missiles and Space Leigh M. Bandy, Naval Postgraduate School (U.S.), 1998-06-01 The primary purpose of this thesis is to provide a case analysis of the contract closeout process at DCMC Lockheed Martin (LM). The contract closeout policies and procedures at DCMC Headquarters are analyzed to develop a basis of comparison for DCMC LM. Secondary objectives include analysis of factors affecting untimely contract closeout, both DCMC-wide and at DCMC LM, and comparison of metrics results to analyze DCMC LM's progress in contract closeout. The current DCMC LM initiatives leading to increased contract closeout efficiency are discussed, and alternative closeout metrics are investigated. Finally, recommendations are made on the applicability of the DCMC LM initiatives to other organizations throughout DCMC. |
contract management case study: Fundamentals of Contract and Commercial Management Jane Chittenden, 2014-01-01 This ground-breaking title from the world s leading authority on contemporary contracting best practices, the IACCM (International Association for Contract and Commercial Management) delivers a lively and practical complete insight into the contracting process which is useful in both business and personal life. Contracts are the language of business, and this book gives readers the essentials that can make a difference to any deal, no matter how big or small. Designed for the non-contract business professional, this book takes project managers and other professionals through the basic process and gives them a road map to improved results, increased value, and successful outcomes In this book you ll find sensible guidance and approaches to ensure business success. Case studies showing you what can go wrong and what can go right -- bring theory into the real world. Checklists give confidence and enable you to be certain that you have asked and answered the right questions as you go through any deal. This real-world approach demonstrates the value of effective contracting. This is not dry, academic prose. It is compelling and dynamic advice and tools to manage business relationships for both buyers and sellers. |
contract management case study: Vehicle Operator Recruitment, Retention, and Performance in ADA Complementary Paratransit Operations Russell H. Thatcher, 2010 TRB's Transit Cooperative Research Program (TCRP) Report 142: Vehicle Operator Recruitment, Retention, and Performance in ADA Complementary Paratransit Operations provides guidance for understanding the relationships that influence and enhance operator recruitment, retention, and performance in Americans with Disabilities Act (ADA) complementary paratransit services. Appendixes to TCRP Report 142 were published electronically as TCRP Web-Only Document 50: Survey Instrument, Productivity Charts, and Interview Protocol for Case Studies for TCRP Report 142. |
contract management case study: Supply Chain Contract Management Marcel Sieke, 2019-03-20 In recent years, the design of contracts in supply chains has received significant attention from researchers and practitioners. Companies try to improve their profits by designing efficient contracts that ensure a high availability of the product at a low cost. In this book the author presents a quantitative approach for designing optimal supply chain contracts. Firstly, service level contracts, which are frequently used between a supplier and a manufacturer, are analyzed. For this contract type, optimal contract parameter combinations are identified that lead to a coordinated supply chain. Secondly, an optimal contract selection strategy is developed for a supply chain where a manufacturer can choose among multiple potential buyers. Potential readership includes scholars of supply chain management and management science, graduate students interested in these areas as well as interested practitioners involved in negotiating contracts. |
contract management case study: Complex Contracting Trevor L. Brown, Matthew Potoski, David M. Van Slyke, 2013-08-08 Complex Contracting draws on core social science concepts to provide wide-ranging practical advice on how best to manage complex acquisitions. Using a strong analytical framework, the authors assess contract management practices, suggesting strategies for improvement and ways to avoid the pitfalls of managing contracts for large and sophisticated projects. An in-depth analysis of the US Coast Guard's Deepwater program is included to illustrate ways to respond to real-world contracting challenges. This high-profile and controversial case consisted of a projected 25-year, $24 billion contract through which the US Coast Guard would buy a system of new boats, aircraft, communications, and control architecture to replace its aging fleet. The authors explore the reasons why this program, launched with such promise, turned out so poorly, and apply the lessons learned to similarly complex contracting scenarios. This engaging and accessible book has broad applicability and will appeal to policymakers, practitioners, scholars and students. |
contract management case study: Successful Contract Administration Charles W. Cook, 2014-11-27 The success of every construction project begins with reading and understanding the contract. Contract Administrators and Project Managers for all parties in the construction process must realize the major impact their actions have on cost, schedule, and quality in relation to the contract terms and conditions. Written in a clear and accessible way from a Constructor’s perspective, Successful Contract Administration guides the student through the critical issues of understanding contract law and obligations for effective project execution. Through examples, exercises, and case studies, this textbook will: Improve knowledge and comprehension of key contract elements Help the student apply knowledge to real case scenarios Improve the student’s ability to analyze and create different scenarios for success Evaluate critical issues of responsibility and ethics in relation to contract administration. The text is supported by a companion website featuring additional resources for both students and instructors. Resources for the student include additional case studies, links to useful websites, video commentary and interviews for increased understanding of important chapter material, true/false sample quiz questions and a flashcard glossary to reinforce comprehension of key terms and concepts. Additional instructor material includes a testbank of questions, (including true/false, multiple choice, and sample essay questions), website links to contract documents and PowerPoint slides. |
contract management case study: Prototyping Using Other Transactions Lauren A. Mayer, Mark V. Arena, Frank Camm, Gabriel Lesnick, 2020-10-31 Through literature reviews, interviews, and case studies, researchers reviewed recent U.S. Air Force experience in using other transactions for prototype projects (OTs), identifying lessons for acquisition professionals and improvements for use. |
contract management case study: Contract Law Marco J. Jimenez, 2021-01-31 Contract Law: A Case & Problem-Based Approach is a unique casebook that provides an organizational structure introducing students to each major area of contract law before exploring these areas in greater depth later in the casebook. Specifically, the casebook is broken into three major parts, each of which is designed not only to orient the students to the major subject areas of contract law but also meant to help them appreciate the connections and relationships between and among these various subject areas. Part I, the “30,000-foot view,” familiarizes students with contract law, discusses the sorts of problems with which contract law is concerned, and introduces them to some of the basic rules and theories governing contract law. Part II, the “10,000-foot view,” exposes students to each major substantive area of contract law in more depth by discussing one classic case in each area, along with additional historical, theoretical, and contextual materials to supplement the black-letter doctrine. After finishing Parts I and II, the student will have a basic understanding of each major area of contract law, along with a good understanding of how these parts fit together. Part III is therefore designed to explore each of the major subject areas in greater depth, and is organized along the lines of a traditional contracts casebook, including a healthy mix of classic and modern cases, short problems, and exercises. New to the Second Edition: Additional materials and cases added to explore the contract doctrines of impossibility and impracticability in light of past and current epidemics (in the case of polio) and pandemics (in the case of COVID-19). Additional case added to explore the relationship between Contract Law, Civil Rights, and Constitutional Law. Reorganization of some materials in Chapter 8 (defenses). More focused notes and appendices Professors and student will benefit from: Organization exposes students to main concepts, and gives professors a number of choices about how to teach their course. Helpful doctrinal introductions to each new major substantive section. Historical, theoretical, and comparative materials are presented to help students understand and think critically about the black-letter rules. “Thinking tools” feature that helps the student think critically about the law, along with theoretical, historical, doctrinal, contextual, and practice-oriented notes enrich the students’ black-letter experience. Enjoyable, contextual materials that are included after a number of classic cases help to bring to light fascinating background information. |
contract management case study: Integrating Project Delivery Martin Fischer, Howard W. Ashcraft, Dean Reed, Atul Khanzode, 2017-03-27 A revolutionary, collaborative approach to design and construction project delivery Integrating Project Delivery is the first book-length discussion of IPD, the emergent project delivery method that draws on each stakeholder's unique knowledge to address problems before they occur. Written by authors with over a decade of research and practical experience, this book provides a primer on IPD for architects, designers, and students interested in this revolutionary approach to design and construction. With a focus on IPD in everyday operation, coverage includes a detailed explanation and analysis of IPD guidelines, and case studies that show how real companies are applying these guidelines on real-world projects. End-of-chapter questions help readers quickly review what they've learned, and the online forum allows them to share their insights and ideas with others who either have or are in the process of implementing IPD themselves. Integrating Project Delivery brings together the owners, architect, engineers, and contractors early in the development stage to ensure that problems are caught early, and to address them in a collaborative way. This book describes the parameters of this new, more efficient approach, with expert insight on real-world implementation. Compare traditional procurement with IPD Understand IPD guidelines, and how they're implemented Examine case studies that illustrate everyday applications Communicate with other IPD adherents in the online forum The IPD approach revolutionizes not only the workflow, but the relationships between the stakeholders – the atmosphere turns collaborative, and the team works together toward a shared goal instead of viewing one another as obstructions to progress. Integrated Project Delivery provides a deep exploration of this approach, with practical guidance and expert insight. |
contract management case study: Software Change Management Donald J. Reifer, 2011-12-22 Why is it so difficult to change organizations? What does it really take to make “process improvement” yield measurable results? For more than 30 years, Donald Riefer has been guiding software teams through the technical, organizational, and people issues that must be managed in order to make meaningful process changes—and better products. This practical guide draws from his extensive experience, featuring 11 case studies spanning the public and private sectors and even academia. Each case study illuminates the original conditions; describes options and recommendations; details reactions, outcomes, and lessons learned; and provides essential references and resources. Eleven case studies provide insightful, empirical data from real-world organizations Provides a broad view across organizational settings and factors, such as personnel, and technical environments, including cloud, Agile, and open source options Illuminates the hard-won lessons, tradeoffs, and impacts—with advice on how to engineer successful, sustainable changes yourself |
contract management case study: Studies in Contract Law Edward J. Murphy, Richard E. Speidel, 1984 |
contract management case study: Managing Negotiations Thorsten Reiter, 2021-12-28 Managing Negotiations is a collection of seven global, real-life case studies on prominent negotiations in the realm of international business and politics. The book combines the rigorously researched frameworks of academia with the real-world challenges of negotiations. The cases combine scientific negotiation management practices as well as theories with real-world examples that demonstrate how to conduct successful negotiations and which prominent pitfalls to avoid. The topics discussed reach from mergers & acquisitions, collective bargaining, international diplomatic treaties to international free trade agreements. Each case study starts with an overview comprising three key objectives and ends with the key learnings as well as reflective questions for class discussion. This casebook can be used as recommended reading on Negotiation and Strategic Management courses at postgraduate, MBA and Executive Education level and serves as a guide for practitioners responsible for contract management, negotiation and procurement. |
contract management case study: Central Governments Management of Service Contracts Great Britain. National Audit Office, 2008 This NAO report (HCP 65, session 2008-09, ISBN 9780102954487), examines how well central government organisations are managing their service contracts, assessed against the good practice framework for contract management. A further examination was done into the effectiveness of the Office of Government Commerce in supporting central government to improve contract management. The NAO has focused on contracts for information and communication technology, facilities management and business process outsourcing, where the contract had been signed and the service was up and running. In the 2007-08 period, central government spent over £12 billion on service contracts primarily in the areas of information and communications technology, facilities management and business process outsourcing. In total the NAO estimates that £240 million was spent on managing service contracts in the period 2007-08. Delivery of public services, protection against service failure and achievement of value for money are all dependent on effective contract management. The NAO has set out a number of findings and recommendations, including: that contract management is not always accorded the priority it deserves; that less than half the organisations surveyed had an individual with overall responsibility for contract management; that some contracts had taken several years before a proper system of management was actually in place, including resources and performance measures; that one-quarter of comercial directors/heads of procurement rated the level of resources allocated to contract management as poor; that central government do not routinely test their service contracts and good practice risk management practices are not being consistently applied. For the Office of Government Commerce the NAO found that: limited guidance is available on contract management; that central government organisations identified a need for better training for their contract managers; that no cross-government contract management community exists and that monitoring and managing major suppliers had focused mainly on the IT sector. |
contract management case study: Contract and Commercial Management - The Operational Guide Katherine Kawamoto, Mark David, Tim Cummins, 2011-11-11 Almost 80% of CEOs say that their organization must get better at managing external relationships. According to The Economist, one of the major reasons why so many relationships end in disappointment is that most organizations 'are not very good at contracting'. This ground-breaking title from leading authority IACCM (International Association for Contract and Commercial Management) represents the collective wisdom and experience of Contract, Legal and Commercial experts from some of the world s leading companies to define how to partner for performance. This practical guidance is designed to support practitioners through the contract lifecycle and to give both supply and buy perspectives, leading to a more consistent approach and language that supports greater efficiency and effectiveness. Within the five phases described in this book (Initiate, Bid, Development, Negotiate and Manage), readers will find invaluable guidance on the whole lifecycle with insights to finance, law and negotiation, together with dispute resolution, change control and risk management. This title is the official IACCM operational guidance and fully supports and aligns with the course modules for Certification. |
contract management case study: Managing the Psychological Contract Michael Wellin, 2016-05-13 The psychological contract lies at the heart of your relationship with the organisation you work for. It is the deal you make with your employer and colleagues at work; it is about your mutual expectations and their fulfilment. Too often this contract is implicit and left to chance, resulting in misunderstanding, stress, lower commitment and performance. The author demonstrates how to use the psychological contract to raise the business game and increase personal fulfilment. Managing the Psychological Contract is the first book which shows how the psychological contract can be used in practice. In it Michael Wellin advocates going beyond the traditional static view of the psychological contract between the organisation and its employees. He shows how to create unique and dynamic customised Personal Deals between people and teams. He does this by showing how to make personal deals explicit and mutual, and provides practical tips for leaders, employees and HR professionals. Separate chapters are devoted to leadership, culture change and strategic HR management. There is also a chapter of practical ideas for individuals who want to change their personal deal at work. The author's ideas are based on his own research and consultancy experience as well as the latest business school research. The book has a number of case studies showing how different organisations use the psychological contract. This is an important and extremely readable book for all those concerned with the improved performance of people and organisations. |
contract management case study: Procurement Systems Steve Rowlinson, Peter McDermott, 2005-10-09 Procurement Systems details the whole spectrum of procurement issues in the construction industry, starting with the client /customer and running through managerial, cultural and IT-based issues. The book commences with an overveiw of previous work and a section on selection criteria is provided to enable practitioners to make their choices of procurement form. Importantly, perfromance comparisons of different procurement forms are discussed and the main emphasis of the book is to highlight best practice based on the most up-to-date research. One chapter deals specifically with developmentally orientated procurement issues in NICs (newly industrialised countries), where best practice is assessed from a different set of perspectives. The authors contributing to this book are among the most highly respected and eminent in the field. |
contract management case study: Contract Management Alain Brunet, Franck César, 2021-07-30 This book presents the latest findings relating to behavioral economics and the digital tools applied to contract management. There has been a decisive change in the role of contracts in the past decade, with contracts being transformed from purely legal necessities designed to protect against worst-case scenarios into tools for optimizing ongoing and mutually profitable business relationships with customers. There is an increasing emphasis on tight contracts, where time-risk and additional costs are passed on to the prime contractor, who may suffer heavy penalties in the event of non-performance. Contracts shape the behavior of the parties involved and as such have a major impact on project success. The contract manager’s goals are to protect the interests of the company and its shareholders by minimizing the company’s financial and contractual liabilities and to maximize its profitability while ensuring end-user satisfaction. The contract is usually written before the design is fully developed, and there is often a mismatch between contractual specifications and what the customer actually wants. Good contract management entails preserving the rights of the contractor by ensuring all parties respect their contractual obligations; providing advice to the project managers and engineering team; preparing profitable amendments to contracts or change requests; maintaining good record-keeping in the event that claims arise; filing notices when necessary; and guiding the project to a profitable conclusion. Like the ancient Chinese game of Go, moves made early in the game (notification of events) can shape the nature of a potential conflict one hundred moves later (arbitration threat). Contract management can also smooth the relationship between partners, allowing well-balanced “don’t-trade-a-dollar-for-a-penny” contracts to be managed through an established process rather than as sporadic events (we cannot claim to be in control of our business if we are not in control of the contracts on which it depends). Managing a contract with a mix of incomplete manuals, fragmented information, and poor planning can drive companies to “reinvent the wheel.” Contract management promotes a three-phase sequence to streamline information flows across the contract lifecycle, from the bid phase to performance, project closeout, and final payments. |
contract management case study: Case Study of Innovative Projects Bernardo Llamas, Felipe Luis Mazadiego, María Dolores Storch De Gracia, 2017-08-30 In a global world, where the acceleration of technological changes is happening in all industrial sectors, a special focus is forced on innovation and creativity. The book has gathered a small number of sectors where innovation is being the main vector to achieve the competitiveness that companies are craving. The motivation to choose these sectors has been preceded by a careful selection in which we wanted to pick up those in which innovation is a key today. Different aspects push to create and innovate: the environment in general and in particular climate change is forcing to rethink sectors such as energy, infrastructure, water, biotechnology, materials, defense, education, or health. Dear reader, in your hand is a work that reflects the same spirit of the human being: curiosity and eagerness to overcome have allowed humanity to have evolved and still continue today. |
contract management case study: HBR Guide to Project Management (HBR Guide Series) Harvard Business Review, 2013-01-08 MEET YOUR GOALS—ON TIME AND ON BUDGET. How do you rein in the scope of your project when you’ve got a group of demanding stakeholders breathing down your neck? And map out a schedule everyone can stick to? And motivate team members who have competing demands on their time and attention? Whether you’re managing your first project or just tired of improvising, this guide will give you the tools and confidence you need to define smart goals, meet them, and capture lessons learned so future projects go even more smoothly. The HBR Guide to Project Management will help you: Build a strong, focused team Break major objectives into manageable tasks Create a schedule that keeps all the moving parts under control Monitor progress toward your goals Manage stakeholders’ expectations Wrap up your project and gauge its success |
contract management case study: Case Studies in Science Education: The case reports , 1978 |
contract management case study: Ask a Manager Alison Green, 2018-05-01 From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together |
contract management case study: Fundamentals of Oil & Gas Industry for Beginners Samir Dalvi, A prominent linchpin in world politics and in security policies world over, oil and gas have tremendous value in both, the political and economical sectors of global relations, business establishments and policy. Regardless of whether one is a novice to a given field, or a well accomplished veteran in the field, there is a need for the continued engagement with the basics that underlie the core subjects. With that in mind, the Fundamentals of Oil and Gas is a perfect primer for the first-timer in the field, while also a copious text to help a seasoned veteran stay abreast with the nuances of the world of Oil and Gas. |
contract management case study: FIDIC 4th E. C. Corbett, International Federation of Consulting Engineers, 1991 The 4th edition of FIDIC's book, the Conditions of Contract for Works of Civil Engineering Construction, was published in 1987 yet it has taken time for users to gain experience of the form in practice. This volume has been designed as an aid to anyone having to deal with FIDIC's conditions, featuring: the full text of Parts I and II, plain English explanation of each clause, a clause-by-clause commentary, over 90 suggested forms for use with the conditions and a comparison of the 3rd and 4th editions. This guide aims to provide assistance in drafting civil engineering contracts, considering tender documentation, drafting and considering amendments to the conditions, advising on contracts, dealing with the conditions on site, administering civil engineering contracts and resolving claims and disputes. |
contract management case study: Outsourcing Sara Cullen, Mary Cecelia Lacity, Leslie Willcocks, 2014-01-13 This book is the definitive guide to leveraging the external services market for business advantage. Based on 30 years of research into over 2100 organizations and advisory engagements throughout Europe, the Americas, Asia Pacific and Africa, three world authorities detail the frameworks, lessons and practices that inexorably produce high performance. They pinpoint the who, where, and how of leadership, establish the strategic agenda and configure the outsourcing arrangement, how to manage across the outsourcing lifecycle, the vital client and supplier capabilities needed, how partnering evolves, and its real attributes, how clients innovate through outsourcing, and how they harness offshoring effectively. Up to date, with on-line follow-on materials to address market changes, this book provides the most authoritative single-source handbook for practitioners who want to be at the top of their game. |
contract management case study: Contracts as Reinvented Institutions in the Public Sector Carsten Greve, Niels Ejersbo, 2005-04-30 Contracting has become one of the tools that governments use to make their services more efficient and effective. This work studies the positives and negatives involved with the multiple elements of contracting. Contract culture is broken down into its many parts: rules and regulations, norms and values, local governments and the private sector. This allows the authors to examine the topic through a unique cross-cultural lens and provide a fresh take on this expanding topic. Sources such as survey data, in-depth case studies, and analysis of advocacy coalitions are used to shed new light on contract governance. Topics include: *Contracting on the Public Agenda. *Limits of the New Contractualism. *The hard and soft elements of contracts. *Local Governments. *Contracting as part of the New Public Management. |
contract management case study: The Responsible Contract Manager Steven Cohen, 2008-10-01 Contract management is a critical skill for all contemporary public managers. As more government duties are contracted out, managers must learn to coordinate and measure the performance of private contractors, and to write contract requirements and elicit bids that obtain important services and products at the best possible price and quality. They must also learn to work in teams that include both public and private sector partners. The Responsible Contract Manager delves into the issues of how to ensure that the work done by private sector contractors serves the public interest and argues for the necessity of making these organizations act as extensions of the public sector while maintaining their private character. Government contract managers have a unique burden because they must develop practices that ensure the production advantages of networked organizations and the transparency and accountability required of the public sector. The Responsible Contract Manager fills a major gap in public management literature by providing a clear and practical introduction to the best practices of contract management and also includes a discussion of public ethics, governance and representation theory. It is an essential guide for all public management scholars and is especially useful for students in MPA graduate programs and related fields. |
contract management case study: PPC2000 David Mosey, 2000 |
contract management case study: Labor-management Contracts and Technological Change Diebold Institute for Public Policy Studies, 1969 |
contract management case study: Commercial Management David Lowe, 2013-05-31 Commercial Management: theory and practice defines the role of commercial management within project-oriented organisations, providing a framework for and helping to develop a critical understanding of the factors that influence commercial management practice. It also identifies generic aspects of this practice and provides a theoretical foundation to these activities, by reference to existing and emergent theories and concepts, as well as to relevant management best practice. The book is structured into four parts: Part 1 Introduction – Commercial Management in Project Environments explores the nature of commercial practice within project-oriented organisations at the buyer-seller interface. It presents a Commercial Management framework, which illustrates the multiple interactions and connections between the purchaser‘s procurement cycle and a supplier‘s bidding and implementation cycles. Additionally, it outlines the principle activities undertaken by the commercial function, identifies the skills and abilities that support these activities and reviews the theories and concepts that underpin commercial practice. Finally, it identifies areas of commonality of practice with other functions found within project-oriented organisations, plus sources of potential conflict and misunderstanding. Part 2 – Elements of Commercial Theory and Practice covers commercial leadership; exploring strategy; risk and uncertainty management; financial decision-making; and key legal issues. Part 3 – Approaches to Commercial Practice addresses best practice management; and commercial and contracting strategies and tactics. Finally, Part 4 – Case Studies offers two extended case studies: Football Stadia (the Millennium Stadium, Cardiff; the Emirates Stadium, Islington; and Wembley Stadium, London); and Heathrow Terminal 5. The book provides a one-stop-shop to the many topics that underpin commercial management practice from both a demand (buy-side) and a supply (sell-side) perspective. It will help develop an understanding of the issues influencing commercial management: leadership, strategy, risk, financial, legal, best practice management and commercial and contracting strategy and tactics. This book’s companion website is at www.wiley.com/go/lowecommercialmanagement and offers invaluable resources for both students and lecturers: • PowerPoint slides for lecturers on each chapter • Sample exam questions for students to practice • Weblinks to key journals and relevant professional bodies |
contract management case study: Project Business Management Oliver F. Lehmann, 2018-07-17 Detailed description of the business lifecycle of customer projects Covers project execution lifecycle from a contractor perspective, commencing from business development to delivery handover Ensure contractual compliance Understand the dynamics of customer projects under contract from business development through handover Focus on delighting the customer with project deliverables |
contract management case study: Case Studies on Digital Government Rocheleau, Bruce, 2007-02-28 This book includes cases from local, state, Federal, and international governments, covering a wide variety of technologies such as geographic information systems, enterprise resource planning, Web-based customer response systems, and cross-agency shared systems, among others. The practitioners' in-depth knowledge brings a reality to the cases that readers will find stimulating as well as instructive--Provided by publisher. |
contract management case study: Project Management Harold Kerzner, 2013-01-22 A new edition of the most popular book of project management case studies, expanded to include more than 100 cases plus a super case on the Iridium Project Case studies are an important part of project management education and training. This Fourth Edition of Harold Kerzner's Project Management Case Studies features a number of new cases covering value measurement in project management. Also included is the well-received super case, which covers all aspects of project management and may be used as a capstone for a course. This new edition: Contains 100-plus case studies drawn from real companies to illustrate both successful and poor implementation of project management Represents a wide range of industries, including medical and pharmaceutical, aerospace, manufacturing, automotive, finance and banking, and telecommunications Covers cutting-edge areas of construction and international project management plus a super case on the Iridium Project, covering all aspects of project management Follows and supports preparation for the Project Management Professional (PMP®) Certification Exam Project Management Case Studies, Fourth Edition is a valuable resource for students, as well as practicing engineers and managers, and can be used on its own or with the new Eleventh Edition of Harold Kerzner's landmark reference, Project Management: A Systems Approach to Planning, Scheduling, and Controlling. (PMP and Project Management Professional are registered marks of the Project Management Institute, Inc.) |
contract management case study: International Contracting: Contract Management In Complex Construction Projects Arjan Van Weele, John Van Der Puil, 2013-10-25 This book, about international contracting and contract management, is written from the angle of the contractor and discussed from an international perspective. It comments on real-life cases, taken from various kinds of projects: infrastructural works (roads, bridges, tunnels, rail roads), wind- and sunfarms, oil and gas installations, such as platforms, pipe lines, power generating works, and large buildings.The book is structured around the contracting cycle. Chapters include dealing with the role of the contractor in international contracting, the tender process, landing and negotiating the contract, types of contract, problems that may occur during project execution, project delivery, and handling guarantee claims.Written primarily for business practitioners operating in the international contracting industry, the title assumes that the reader will have a basic understanding and knowledge of theories related to project management, construction engineering, business law and economics.Though not an academic book, due to its unique blend of practitioners' insight and academic theory, it can be taught on Masters courses. As most engineers are going to deal with contracts, this book is specifically recommended for engineering programs at both graduate and postgraduate levels. Lawyers will find the book useful in helping them to understand the business context in which their customers and/or colleagues work. |
contract management case study: Dod Contract Management Gregory D. Kutz, 2003-11 |
contract management case study: Supervisor Psychological Contract Management Maida Petersitzke, 2009-04-26 Maida Petersitzke provides an overview of the literature on psychological contracts and presents a four-tier framework that details how organisations can systematically manage the psychological contracts of their employees. |
10 Contract Management Best Practices and Case Studies for a …
Implement these 10 contract management best practices to ensure a successful launch of your new contract management software. Apply steps from our three example case studies to …
(PDF) Case Study: Contract Management - Academia.edu
The aim of contract management is to obtain goods and services as agreed and to achieve value for money. A Contract Manager is a person or company that is associated with the …
Learning from Success: Contract Management Case Studies
Sep 15, 2023 · In this blog post, we will delve into three captivating case studies that showcase how companies have triumphed in their contract management endeavors.
Case Study: Contract Management - Procurement Counsel
Nov 20, 2023 · Contract Review Process: With the assistance of the newly implemented CLM, the organization was able to standardize contract workflows between sourcing, finance, legal, and …
Causes and effects of contract management problems: Case study …
Oct 7, 2022 · This study aims to explore a specific case study: A private road construction project implemented in the Czech Republic. The analysis consists in identifying potential problems …
Contract Management Playbook: Best Practices, Tools, and Case Studies
Oct 13, 2023 · Unlock the secrets to successful contract management with our comprehensive playbook. Learn the stages, key players, and best practices while discovering real-world case …
Contract Lifecycle Management Case Study - technomile.com
implement TechnoMile’s integrated Growth and GRC solutions across their Proposal and Contracts teams. They also chose to leverage the TechnoMile SharePoint Connector, which …
Contract Management Case Studies - From Sirion CLM Users
Read the contract management case studies and success stories of Sirion CLM users from diverse industries and backgrounds.
Procurement Case Analysis: Contract Management - ResearchGate
Mar 11, 2024 · The paper provides a case analysis on Contract Management, specifically focusing on a scenario involving a Procuring Entity (PE), a contractor (DESAC), and issues related to …
Case Study – Contract Management – Best Practice Procurement
This case study delves into the transformative journey of ConstructCorp, a leading construction company, as it implemented a comprehensive optimization program to enhance supplier …
Turning Risks into Opportunities in Contract Management: A …
In this case study, Electrohospital Consulting Services, Inc. has signed a fixed price contract with Sterling Hospital, a major hospital serving eastern Colorado.
Contract Management - Case Study - Aeries Technology
They help corporations of all sizes lower overhead costs, reduce risk, and streamline document and electronic data management.
Icertis Contract Management: 3 Real-World Examples
Read three case studies about how Icertis' Contract Management platform transforms enterprise challenges into opportunities across multiple industries.
(PDF) Contract Management Case Study - Academia.edu
The document outlines a case study on contract management within three local authorities, focusing on their transition to 'commissioning' organizations amidst budget constraints.
Case study 3 Contract management and dispute settlement
Since the beginning of the contract, the service level has not been satisfactory. Despite a close follow up of the services and an increase of operational progress meetings, numerous non- …
Contract Management with ContractComplete: A Case Study
Oct 30, 2021 · In the dynamic world of construction, effective contract management is crucial for the success of any project. ContractComplete, a comprehensive contract management …
Learning from Success: Contract Management Case Studies
Sep 18, 2023 · And when it comes to contract management, finding real-life case studies that shed light on effective strategies can be invaluable. In this blog post, we delve into three …
Contract management - Some case studies - ResearchGate
Aug 1, 1999 · The present paper deals with the role of Dispute Review Board in tackling such disputes with special reference to the case histories reported from the on-going Nathpa Jhakri …
How Using AI In Contract Management Can Help Organizations …
4 days ago · By using AI-powered contract lifecycle management (CLM) solutions, companies can: Create templates: Contract management software with AI capabilities can take past …
Causes and effects of contract management problems: Case study …
Oct 7, 2022 · Contract management is a crucial component of any project. As construction projects are complex and difficult to manage, adequate attention must be given to the related …
How to Handle Contract Disputes: Guide to Causes & Solutions
Jun 4, 2025 · This involves careful planning, clear communication, and diligent management throughout the contract lifecycle. Consider implementing these key strategies: Ensure Clear …
Contract management challenges and how to solve them
May 30, 2025 · Digital contract management solutions are the key to making the contract process faster while reducing risk and improving consistency across the board. Plus, they eliminate the …
Causes and effects of contract management problems: Case …
construction project implemented in the Czech Republic. The analysis consists in identifying potential problems and discussion of their implications. The problem is investigated on three …
10 Contract Management Best Practices and Case Studies for a …
Implement these 10 contract management best practices to ensure a successful launch of your new contract management software. Apply steps from our three example case studies to …
(PDF) Case Study: Contract Management - Academia.edu
The aim of contract management is to obtain goods and services as agreed and to achieve value for money. A Contract Manager is a person or company that is associated with the …
Learning from Success: Contract Management Case Studies
Sep 15, 2023 · In this blog post, we will delve into three captivating case studies that showcase how companies have triumphed in their contract management endeavors.
Case Study: Contract Management - Procurement Counsel
Nov 20, 2023 · Contract Review Process: With the assistance of the newly implemented CLM, the organization was able to standardize contract workflows between sourcing, finance, legal, and …
Causes and effects of contract management problems: Case study …
Oct 7, 2022 · This study aims to explore a specific case study: A private road construction project implemented in the Czech Republic. The analysis consists in identifying potential problems …
Contract Management Playbook: Best Practices, Tools, and Case Studies
Oct 13, 2023 · Unlock the secrets to successful contract management with our comprehensive playbook. Learn the stages, key players, and best practices while discovering real-world case …
Contract Lifecycle Management Case Study - technomile.com
implement TechnoMile’s integrated Growth and GRC solutions across their Proposal and Contracts teams. They also chose to leverage the TechnoMile SharePoint Connector, which …
Contract Management Case Studies - From Sirion CLM Users
Read the contract management case studies and success stories of Sirion CLM users from diverse industries and backgrounds.
Procurement Case Analysis: Contract Management - ResearchGate
Mar 11, 2024 · The paper provides a case analysis on Contract Management, specifically focusing on a scenario involving a Procuring Entity (PE), a contractor (DESAC), and issues …
Case Study – Contract Management – Best Practice Procurement
This case study delves into the transformative journey of ConstructCorp, a leading construction company, as it implemented a comprehensive optimization program to enhance supplier …
Turning Risks into Opportunities in Contract Management: A …
In this case study, Electrohospital Consulting Services, Inc. has signed a fixed price contract with Sterling Hospital, a major hospital serving eastern Colorado.
Contract Management - Case Study - Aeries Technology
They help corporations of all sizes lower overhead costs, reduce risk, and streamline document and electronic data management.
Icertis Contract Management: 3 Real-World Examples
Read three case studies about how Icertis' Contract Management platform transforms enterprise challenges into opportunities across multiple industries.
(PDF) Contract Management Case Study - Academia.edu
The document outlines a case study on contract management within three local authorities, focusing on their transition to 'commissioning' organizations amidst budget constraints.
Case study 3 Contract management and dispute settlement
Since the beginning of the contract, the service level has not been satisfactory. Despite a close follow up of the services and an increase of operational progress meetings, numerous non- …
Contract Management with ContractComplete: A Case Study
Oct 30, 2021 · In the dynamic world of construction, effective contract management is crucial for the success of any project. ContractComplete, a comprehensive contract management …
Learning from Success: Contract Management Case Studies
Sep 18, 2023 · And when it comes to contract management, finding real-life case studies that shed light on effective strategies can be invaluable. In this blog post, we delve into three …
Contract management - Some case studies - ResearchGate
Aug 1, 1999 · The present paper deals with the role of Dispute Review Board in tackling such disputes with special reference to the case histories reported from the on-going Nathpa Jhakri …
How Using AI In Contract Management Can Help Organizations …
4 days ago · By using AI-powered contract lifecycle management (CLM) solutions, companies can: Create templates: Contract management software with AI capabilities can take past …
Causes and effects of contract management problems: Case study …
Oct 7, 2022 · Contract management is a crucial component of any project. As construction projects are complex and difficult to manage, adequate attention must be given to the related …
How to Handle Contract Disputes: Guide to Causes & Solutions
Jun 4, 2025 · This involves careful planning, clear communication, and diligent management throughout the contract lifecycle. Consider implementing these key strategies: Ensure Clear …
Contract management challenges and how to solve them
May 30, 2025 · Digital contract management solutions are the key to making the contract process faster while reducing risk and improving consistency across the board. Plus, they eliminate the …
Causes and effects of contract management problems: Case …
construction project implemented in the Czech Republic. The analysis consists in identifying potential problems and discussion of their implications. The problem is investigated on three …