contract lifecycle management software gartner: Digital Development of the European Union David Ramiro Troitiño, Tanel Kerikmäe, Ondrej Hamuľák, 2023-06-20 This edited volume analyses the digital development of the European Union, presenting an interdisciplinary perspective from the disciplines of political science, international relations, economics, and law. The contributions address the main areas where the EU can, and should act, for creating an efficient and protective digital space in Europe. The book highlights the responsibility of the European Union to work on the future of its digital development, looking for prosperity and defending the European conception of society. It explains how European values must be incorporated into the digital revolution and shows how the digital revolution of the EU will defend the Europeans from new threats. The book's comprehensive approach allows the reader to understand this process without in-depth knowledge of the specific discipline. Therefore, it is a must-read for everybody interested in a better understanding of digital development, European Union policy, and the future of Europe. |
contract lifecycle management software gartner: Contract Management Alain Brunet, Franck César, 2021-07-30 This book presents the latest findings relating to behavioral economics and the digital tools applied to contract management. There has been a decisive change in the role of contracts in the past decade, with contracts being transformed from purely legal necessities designed to protect against worst-case scenarios into tools for optimizing ongoing and mutually profitable business relationships with customers. There is an increasing emphasis on tight contracts, where time-risk and additional costs are passed on to the prime contractor, who may suffer heavy penalties in the event of non-performance. Contracts shape the behavior of the parties involved and as such have a major impact on project success. The contract manager’s goals are to protect the interests of the company and its shareholders by minimizing the company’s financial and contractual liabilities and to maximize its profitability while ensuring end-user satisfaction. The contract is usually written before the design is fully developed, and there is often a mismatch between contractual specifications and what the customer actually wants. Good contract management entails preserving the rights of the contractor by ensuring all parties respect their contractual obligations; providing advice to the project managers and engineering team; preparing profitable amendments to contracts or change requests; maintaining good record-keeping in the event that claims arise; filing notices when necessary; and guiding the project to a profitable conclusion. Like the ancient Chinese game of Go, moves made early in the game (notification of events) can shape the nature of a potential conflict one hundred moves later (arbitration threat). Contract management can also smooth the relationship between partners, allowing well-balanced “don’t-trade-a-dollar-for-a-penny” contracts to be managed through an established process rather than as sporadic events (we cannot claim to be in control of our business if we are not in control of the contracts on which it depends). Managing a contract with a mix of incomplete manuals, fragmented information, and poor planning can drive companies to “reinvent the wheel.” Contract management promotes a three-phase sequence to streamline information flows across the contract lifecycle, from the bid phase to performance, project closeout, and final payments. |
contract lifecycle management software gartner: Innovative and Agile Contracting for Digital Transformation and Industry 4.0 Shalan, Mohammad Ali, Algarni, Mohammed Ayedh, 2020-12-18 Digital transformation is reshaping the business arena as new, successful digital business models are increasing agility and presenting better ways to handle business than the traditional alternatives. Industry 4.0 affects everything in our daily lives and is blurring the line between the physical, the biological, and the digital. This created an environment where technology and humans are so closely integrated that it is impacting every activity within the organizations. Specifically, contracting processes and procedures are challenged to align with the new business dynamics as traditional contracts are no longer fitting today's agile and continuously changing environments. Businesses are required to facilitate faster, more secure, soft, and real-time transactions while protecting stakeholders’ rights and obligations. This includes agile contracts which are dynamically handling scope changes, smart contracts that can automate rule-based functions, friction-less contracts that can facilitate different activities, and opportunity contracts that looks toward the future. Innovative and Agile Contracting for Digital Transformation and Industry 4.0 analyzes the consequences, benefits, and possible scenarios of contract transformation under the pressure of new technologies and business dynamics in modern times. The chapters cover the problems, issues, complications, strategies, governance, and risks related to the development and enforcement of digital transformation contracting practices. While highlighting topics in the area of digital transformation and contracting such as artificial intelligence, digital business, emerging technologies, and blockchain, this book is ideally intended for business, engineering, and technology practitioners and policy makers, along with practitioners, stakeholders, researchers, academicians, and students interested in understanding the scope, complexity, and importance of innovative contracts and agile contracting. |
contract lifecycle management software gartner: Towards a Zero-Emissions and Digitalized Transport Sector Ellen J. Eftestøl, Anu Bask, Maximilian Huemer, 2024-09-06 Bringing together an interdisciplinary team of contributors, this book tackles the legal, logistical and supply chain challenges facing the transport sector in the context of climate change and technological development. In particular, it focuses on the European Union, which has placed a strong emphasis on ensuring future sustainability. This title contains one or more Open Access chapters. |
contract lifecycle management software gartner: Liquid Legal Kai Jacob, Dierk Schindler, Roger Strathausen, 2020-08-27 Three years ago, the first Liquid Legal book compelled the legal profession to reassess its identity and to aspire to become a strategic partner for corporate executives as well as for clients. It also led to the foundation of the Liquid Legal Institute (LLI) – an association that sparks innovation and drives collaboration in the legal industry. This second Liquid Legal book builds on the LLI’s progress and on the lessons learned by a legal community that has moved beyond focusing purely on LegalTech. It not only presents an outlook on how legal professionals will operate in the future, but also allows readers to develop a genuine understanding of the value of digitalization, standardization and new methodologies. Further, the book outlines a Common Legal Platform (CLP) and makes it the common point of departure for every author, offering inspiring insights from a wide range of forward-thinking experts who are all invested in driving new thinking within the legal ecosystem. The book also features “Liquid Legal Waves,” which provide links between the various articles, connecting concrete ideas, practical solutions and specific topics and putting them into perspective, and so creating a true network of ideas for readers. A must read, this book is vibrant proof of the power of sharing, collaboration and coopetition, helping the legal profession to shape its digital future and revitalize its relevance while retaining a focus on the human lawyer. |
contract lifecycle management software gartner: Contracting and Contract Law in the Age of Artificial Intelligence Martin Ebers, Cristina Poncibò, Mimi Zou, 2022-06-30 This book provides original, diverse, and timely insights into the nature, scope, and implications of Artificial Intelligence (AI), especially machine learning and natural language processing, in relation to contracting practices and contract law. The chapters feature unique, critical, and in-depth analysis of a range of topical issues, including how the use of AI in contracting affects key principles of contract law (from formation to remedies), the implications for autonomy, consent, and information asymmetries in contracting, and how AI is shaping contracting practices and the laws relating to specific types of contracts and sectors. The contributors represent an interdisciplinary team of lawyers, computer scientists, economists, political scientists, and linguists from academia, legal practice, policy, and the technology sector. The chapters not only engage with salient theories from different disciplines, but also examine current and potential real-world applications and implications of AI in contracting and explore feasible legal, policy, and technological responses to address the challenges presented by AI in this field. The book covers major common and civil law jurisdictions, including the EU, Italy, Germany, UK, US, and China. It should be read by anyone interested in the complex and fast-evolving relationship between AI, contract law, and related areas of law such as business, commercial, consumer, competition, and data protection laws. |
contract lifecycle management software gartner: Searching for Excellence in Supply Management , |
contract lifecycle management software gartner: Contract and Commercial Management - The Operational Guide Katherine Kawamoto, Mark David, Tim Cummins, 2011-11-11 Almost 80% of CEOs say that their organization must get better at managing external relationships. According to The Economist, one of the major reasons why so many relationships end in disappointment is that most organizations 'are not very good at contracting'. This ground-breaking title from leading authority IACCM (International Association for Contract and Commercial Management) represents the collective wisdom and experience of Contract, Legal and Commercial experts from some of the world s leading companies to define how to partner for performance. This practical guidance is designed to support practitioners through the contract lifecycle and to give both supply and buy perspectives, leading to a more consistent approach and language that supports greater efficiency and effectiveness. Within the five phases described in this book (Initiate, Bid, Development, Negotiate and Manage), readers will find invaluable guidance on the whole lifecycle with insights to finance, law and negotiation, together with dispute resolution, change control and risk management. This title is the official IACCM operational guidance and fully supports and aligns with the course modules for Certification. |
contract lifecycle management software gartner: Departments of Labor, Health and Human Services, Education, and Related Agencies Appropriations for Fiscal Year 2007 United States. Congress. Senate. Committee on Appropriations. Subcommittee on Departments of Labor, Health and Human Services, Education, and Related Agencies, 2006 |
contract lifecycle management software gartner: Departments of Labor, and Health and Human Services, Education, and Related Agencies Appropriations United States. Congress. Senate. Committee on Appropriations, 2007 |
contract lifecycle management software gartner: InfoWorld , 2005-08-15 InfoWorld is targeted to Senior IT professionals. Content is segmented into Channels and Topic Centers. InfoWorld also celebrates people, companies, and projects. |
contract lifecycle management software gartner: Departments of Labor, Health and Human Services, Education, and Related Agencies Appropriations for 2007 United States. Congress. House. Committee on Appropriations. Subcommittee on the Departments of Labor, Health and Human Services, Education, and Related Agencies, 2006 |
contract lifecycle management software gartner: Product Lifecycle Management (Volume 4): The Case Studies John Stark, 2019-05-07 This book presents some twenty case studies, showing how companies in different industry sectors and of different sizes make advances in Product Lifecycle Management (PLM). Like the author’s previous volumes, this book provides a valuable resource for those wishing to learn about PLM and how to implement and apply it in their companies. Helping readers to · learn about implementing and benefiting from PLM; · learn about good PLM solutions and best practice; · improve their planning and decision-making abilities; · benefit from the lessons learned by the companies featured in the case studies; · proceed faster and further with PLM the book presents effective PLM solutions and best practices. At the same time, the case studies included demonstrate how different companies implement and benefit from PLM. Each case study is addressed in a separate chapter and details a different situation, enabling readers to put themselves in the situation and think through different actions and decisions. A valuable resource for PLM team managers and employees in engineering and manufacturing companies, the book is also of interest to researchers and students in industrial engineering fields. |
contract lifecycle management software gartner: Departments of Labor, Health and Human Services, Education, and Related Agencies Appropriations for 2007: Related agencies United States. Congress. House. Committee on Appropriations. Subcommittee on the Departments of Labor, Health and Human Services, Education, and Related Agencies, 2006 |
contract lifecycle management software gartner: Product Lifecycle Management Antti Saaksvuori, Anselmi Immonen, 2005-12-06 In today`s industrial manufacturing Product Lifecycle Management (PLM) is essential in order to cope with the challenges of more demanding global competition. New and more complex products must be introduced to markets faster than ever before. Companies form large collaborative networks, and the product process must flow flexibly across company borders. This first book on Product Lifecycle Management in English language is designed to introduce the reader to the basic terms and fundamentals of PLM and to give a solid foundation for starting a PLM development project. It gives ideas and examples how PLM can be utilized in various industries. In addition, it also offers an insight into how PLM can assist in creating new business opportunities and in making real eBusiness possible. |
contract lifecycle management software gartner: The Evolution of Electronic Procurement Tobias Schoenherr, 2018-08-06 This book responds to the increasing speed with which the domain of electronic procurement has been evolving, as well to the significant advances predicted to take place in the near future. Covering the fundamentals of electronic procurement as well as advanced applications, the main focus is on the critical importance of information technology for modern supply management professionals. Tracing the evolution of electronic procurement over the last 20 years, the book illustrates how the concept has evolved from a novel idea into a standard approach that cannot be neglected, fundamentally transforming business as usual. The transformation is highlighted by the evolution of online reverse auctions, as well as the ensuing expansion of technology to virtually all aspects of strategic sourcing in the form of integrated electronic sourcing suites. Several advances and new applications of electronic procurement are presented, with an emphasis on how social media can be leveraged for supply management and its associated significant potential. |
contract lifecycle management software gartner: Hyperautomation Matt Calkins, Neil Ward-Dutton, George Westerman, Lakshmi N, Sidney Fernandes, Alice Wei, Chris Skinner, Isaac Sacolick, John Rymer, Lisa Heneghan, Darren Blake, Rob Galbraith, Ron Tolido, Michael Beckley, 2020-11-20 HYPERAUTOMATION is a collection of expert essays on low-code development and the future of business process automation. In each chapter, an academic, analyst, implementer, or end-user examines different aspects of low-code and automation in the enterprise, clarifying both value and barriers through personal experiences and insights. With contributions from: Dr. George Westerman, MIT - Neil Ward-Dutton, IDC - Lakshmi N, Tata Consultancy Services - Sidney Fernandes & Alice Wei, University of South Florida - Lisa Heneghan, KPMG - Chris Skinner, FinTech expert - John R. Rymer, Forrester (Emeritus) - Isaac Sacolick, StarCIO - Darren Blake, Bexley Neighbourhood Care - Rob Galbraith, InsureTech expert - Ron Tolido, Capgemini - Michael Beckley, Appian All proceeds from the sale of this book will be donated to Black Girls Code, an organization providing young girls of color opportunities to learn in-demand skills in technology and computer programming. |
contract lifecycle management software gartner: Architecture and Patterns for IT Service Management, Resource Planning, and Governance Charles T. Betz, 2011-11-02 Information technology supports efficient operations, enterprise integration, and seamless value delivery, yet itself is too often inefficient, un-integrated, and of unclear value. This completely rewritten version of the bestselling Architecture and Patterns for IT Service Management, Resource Planning and Governance retains the original (and still unique) approach: apply the discipline of enterprise architecture to the business of large scale IT management itself. Author Charles Betz applies his deep practitioner experience to a critical reading of ITIL 2011, COBIT version 4, the CMMI suite, the IT portfolio management literature, and the Agile/Lean IT convergence, and derives a value stream analysis, IT semantic model, and enabling systems architecture (covering current topics such as CMDB/CMS, Service Catalog, and IT Portfolio Management). Using the concept of design patterns, the book then presents dozens of visual models documenting challenging problems in integrating IT management, showing how process, data, and IT management systems must work together to enable IT and its business partners. The edition retains the fundamental discipline of traceable process, data, and system analysis that has made the first edition a favored desk reference for IT process analysts around the world. This best seller is a must read for anyone charged with enterprise architecture, IT planning, or IT governance and management. - Lean-oriented process analysis of IT management, carefully distinguished from an IT functional model - Field-tested conceptual information model with definitions and usage scenarios, mapped to both the process and system architectures - Integrated architecture for IT management systems - Synthesizes Enterprise Architecture, IT Service Management, and IT Portfolio Management in a practical way |
contract lifecycle management software gartner: CIO , 2005-12-01 |
contract lifecycle management software gartner: IT Outsourcing: Concepts, Methodologies, Tools, and Applications St.Amant, Kirk, 2009-07-31 This book covers a wide range of topics involved in the outsourcing of information technology through state-of-the-art collaborations of international field experts--Provided by publisher. |
contract lifecycle management software gartner: Departments of Labor, Health and Human Services, Education, and Related Agencies Appropriations for 2008 United States. Congress. House. Committee on Appropriations. Subcommittee on the Departments of Labor, Health and Human Services, Education, and Related Agencies, 2007 |
contract lifecycle management software gartner: Computerworld , 2003-12-08 For more than 40 years, Computerworld has been the leading source of technology news and information for IT influencers worldwide. Computerworld's award-winning Web site (Computerworld.com), twice-monthly publication, focused conference series and custom research form the hub of the world's largest global IT media network. |
contract lifecycle management software gartner: CIO , 2007-06-01 |
contract lifecycle management software gartner: Global Electronic Business Research: Opportunities and Directions Al-Qirim, Nabeel, 2005-12-31 This book discusses the progress of e-commerce research in small to medium-sized enterprises in different countries in the world--Provided by publisher. |
contract lifecycle management software gartner: Legal teck, Contract re-design & Big data per professionisti e imprese A cura di Silvia Martinelli e Carlo Rossi Chauvenet, 2022-05-05 Il volume illustra il procedimento del cosiddetto 'Change management' per gli studi legali spiegando: cosa sia esattamente uno smart contract: funzioni e validità giuridica il mondo dei Big Data: come analizzarli in maniera efficace, quali le risorse e i limiti di utilizzo come arrivare alla Data monetization strategy, che, ad oggi, rimane, ancora in gran parte, inesplorata. Lo scenario pandemico ha infatti richiesto una sostanziale inversione del modo di lavorare di tutti. Gli studi legali non sono da meno. Il volume è un efficace supporto che risponde alle seguenti domande: Come gestire uno studio legale in maniera dematerializzata? Qual è il modello di legale e avvocato 4.0 dopo gli eventi del 2020? Come far fronte a situazioni impreviste ed impostare piani di continuità operativa, che guidino nel rispondere, recuperare, riprendere e ripristinare a un livello predefinito le attività a seguito di un'interruzione? |
contract lifecycle management software gartner: The Economist , 1999 |
contract lifecycle management software gartner: Crossing the Chasm Geoffrey A. Moore, 2009-03-17 Here is the bestselling guide that created a new game plan for marketing in high-tech industries. Crossing the Chasm has become the bible for bringing cutting-edge products to progressively larger markets. This edition provides new insights into the realities of high-tech marketing, with special emphasis on the Internet. It's essential reading for anyone with a stake in the world's most exciting marketplace. |
contract lifecycle management software gartner: Management Information Systems Kenneth C. Laudon, Jane Price Laudon, 2004 Management Information Systems provides comprehensive and integrative coverage of essential new technologies, information system applications, and their impact on business models and managerial decision-making in an exciting and interactive manner. The twelfth edition focuses on the major changes that have been made in information technology over the past two years, and includes new opening, closing, and Interactive Session cases. |
contract lifecycle management software gartner: Health Information Management Margaret A. Skurka, 2017-03-07 The Updated and Extensively Revised Guide to Developing Efficient Health Information Management Systems Health Information Management is the most comprehensive introduction to the study and development of health information management (HIM). Students in all areas of health care gain an unmatched understanding of the entire HIM profession and how it currently relates to the complex and continuously evolving field of health care in the United States. This brand-new Sixth Edition represents the most thorough revision to date of this cornerstone resource. Inside, a group of hand-picked HIM educators and practitioners representing the vanguard of the field provide fundamental guidelines on content and structure, analysis, assessment, and enhanced information. Fully modernized to reflect recent changes in the theory and practice of HIM, this latest edition features all-new illustrative examples and in-depth case studies, along with: Fresh and contemporary examinations of both electronic and print health records, data management, data privacy and security, health informatics and analytics, and coding and classification systems An engaging and user-friendly pedagogy, complete with learning objectives, key terms, case studies, and problems with workable solutions in every chapter Ready-to-use PowerPoint slides for lectures, full lesson plans, and a test bank for turnkey assessments A must-have resource for everyone in health care, Health Information Management, Sixth Edition, puts everything you need at your fingertips. |
contract lifecycle management software gartner: Pocket CIO – The Guide to Successful IT Asset Management Phara McLachlan, 2018-03-30 Create and manage a clear working IT asset management strategy with this unique guide Key Features A detailed IT Asset Management (ITAM) guidebook with real-world templates that can be converted into working ITAM documents Includes in-depth discussion on how risk management has changed and the possible solutions needed to address the new normal A step-by-step ITAM manual for newbies as well as seasoned ITAM veterans Book DescriptionThis book is a detailed IT Asset Management (ITAM) guidebook with real-world templates that can be converted into working ITAM documents. It is a step-by-step IT Asset Management manual for the newbies as well as the seasoned ITAM veterans, providing a unique insight into asset management. It discusses how risk management has changed over time and the possible solutions needed to address the new normal. This book is your perfect guide to create holistic IT Asset Management and Software Asset Management programs that close the risk gaps, increases productivity and results in cost efficiencies. It allows the IT Asset Managers, Software Asset Managers, and/or the full ITAM program team to take a deep dive by using the templates offered in the guidebook. You will be aware of the specific roles and responsibilities for every aspect of IT Asset Management, Software Asset Management, and Software License Compliance Audit Response. By the end of this book, you will be well aware of what IT and Software Asset Management is all about and the different steps, processes, and roles required to truly master it.What you will learn Close the hidden risk gaps created by IT assets (hardware and software) Create and manage a proactive ITAM and SAM program and policy A clear, concise explanation of what IT Asset Management and Software Asset Management is, the benefits, and results The best ways to manage a software audit and how to be prepared for one Considerations for selecting the best technology for a specific company including what questions should be asked at the onset Increasing ITAM program and project success with change management Who this book is for This book is intended for CIOs, VPs and CTOs of mid to large-sized enterprises and organizations. If you are dealing with changes such as mergers, acquisitions, divestitures, new products or services, cyber security, mandated regulations, expansion, and much more, this book will help you too. |
contract lifecycle management software gartner: Contracting and Contract Law in the Age of Artificial Intelligence Martin Ebers, Cristina Poncibò, Mimi Zou, 2022-06-30 This book provides original, diverse, and timely insights into the nature, scope, and implications of Artificial Intelligence (AI), especially machine learning and natural language processing, in relation to contracting practices and contract law. The chapters feature unique, critical, and in-depth analysis of a range of topical issues, including how the use of AI in contracting affects key principles of contract law (from formation to remedies), the implications for autonomy, consent, and information asymmetries in contracting, and how AI is shaping contracting practices and the laws relating to specific types of contracts and sectors. The contributors represent an interdisciplinary team of lawyers, computer scientists, economists, political scientists, and linguists from academia, legal practice, policy, and the technology sector. The chapters not only engage with salient theories from different disciplines, but also examine current and potential real-world applications and implications of AI in contracting and explore feasible legal, policy, and technological responses to address the challenges presented by AI in this field. The book covers major common and civil law jurisdictions, including the EU, Italy, Germany, UK, US, and China. It should be read by anyone interested in the complex and fast-evolving relationship between AI, contract law, and related areas of law such as business, commercial, consumer, competition, and data protection laws. |
contract lifecycle management software gartner: Accelerating Customer Relationships Ronald S. Swift, 2001 Preface Corporations that achieve high customer retention and high customer profitability aim for: The right product (or service), to the right customer, at the right price, at the right time, through the right channel, to satisfy the customer's need or desire. Information Technology—in the form of sophisticated databases fed by electronic commerce, point-of-sale devices, ATMs, and other customer touch points—is changing the roles of marketing and managing customers. Information and knowledge bases abound and are being leveraged to drive new profitability and manage changing relationships with customers. The creation of knowledge bases, sometimes called data warehouses or Info-Structures, provides profitable opportunities for business managers to define and analyze their customers' behavior to develop and better manage short- and long-term relationships. Relationship Technology will become the new norm for the use of information and customer knowledge bases to forge more meaningful relationships. This will be accomplished through advanced technology, processes centered on the customers and channels, as well as methodologies and software combined to affect the behaviors of organizations (internally) and their customers/channels (externally). We are quickly moving from Information Technology to Relationship Technology. The positive effect will be astounding and highly profitable for those that also foster CRM. At the turn of the century, merchants and bankers knew their customers; they lived in the same neighborhoods and understood the individual shopping and banking needs of each of their customers. They practiced the purest form of Customer Relationship Management (CRM). With mass merchandising and franchising, customer relationships became distant. As the new millennium begins, companies are beginning to leverage IT to return to the CRM principles of the neighborhood store and bank. The customer should be the primary focus for most organizations. Yet customer information in a form suitable for marketing or management purposes either is not available, or becomes available long after a market opportunity passes, therefore CRM opportunities are lost. Understanding customers today is accomplished by maintaining and acting on historical and very detailed data, obtained from numerous computing and point-of-contact devices. The data is merged, enriched, and transformed into meaningful information in a specialized database. In a world of powerful computers, personal software applications, and easy-to-use analytical end-user software tools, managers have the power to segment and directly address marketing opportunities through well managed processes and marketing strategies. This book is written for business executives and managers interested in gaining advantage by using advanced customer information and marketing process techniques. Managers charged with managing and enhancing relationships with their customers will find this book a profitable guide for many years. Many of today's managers are also charged with cutting the cost of sales to increase profitability. All managers need to identify and focus on those customers who are the most profitable, while, possibly, withdrawing from supporting customers who are unprofitable. The goal of this book is to help you: identify actions to categorize and address your customers much more effectively through the use of information and technology, define the benefits of knowing customers more intimately, and show how you can use information to increase turnover/revenues, satisfaction, and profitability. The level of detailed information that companies can build about a single customer now enables them to market through knowledge-based relationships. By defining processes and providing activities, this book will accelerate your CRM learning curve, and provide an effective framework that will enable your organization to tap into the best practices and experiences of CRM-driven companies (in Chapter 14). In Chapter 6, you will have the opportunity to learn how to (in less than 100 days) start or advance, your customer database or data warehouse environment. This book also provides a wider managerial perspective on the implications of obtaining better information about the whole business. The customer-centric knowledge-based info-structure changes the way that companies do business, and it is likely to alter the structure of the organization, the way it is staffed, and, even, how its management and employees behave. Organizational changes affect the way the marketing department works and the way that it is perceived within the organization. Effective communications with prospects, customers, alliance partners, competitors, the media, and through individualized feedback mechanisms creates a whole new image for marketing and new opportunities for marketing successes. Chapter 14 provides examples of companies that have transformed their marketing principles into CRM practices and are engaging more and more customers in long-term satisfaction and higher per-customer profitability. In the title of this book and throughout its pages I have used the phrase Relationship Technologies to describe the increasingly sophisticated data warehousing and business intelligence technologies that are helping companies create lasting customer relationships, therefore improving business performance. I want to acknowledge that this phrase was created and protected by NCR Corporation and I use this trademark throughout this book with the company's permission. Special thanks and credit for developing the Relationship Technologies concept goes to Dr. Stephen Emmott of NCR's acclaimed Knowledge Lab in London. As time marches on, there is an ever-increasing velocity with which we communicate, interact, position, and involve our selves and our customers in relationships. To increase your Return on Investment (ROI), the right information and relationship technologies are critical for effective Customer Relationship Management. It is now possible to: know who your customers are and who your best customers are stimulate what they buy or know what they won't buy time when and how they buy learn customers' preferences and make them loyal customers define characteristics that make up a great/profitable customer model channels are best to address a customer's needs predict what they may or will buy in the future keep your best customers for many years This book features many companies using CRM, decision-support, marketing databases, and data-warehousing techniques to achieve a positive ROI, using customer-centric knowledge-bases. Success begins with understanding the scope and processes involved in true CRM and then initiating appropriate actions to create and move forward into the future. Walking the talk differentiates the perennial ongoing winners. Reinvestment in success generates growth and opportunity. Success is in our ability to learn from the past, adopt new ideas and actions in the present, and to challenge the future. Respectfully, Ronald S. Swift Dallas, Texas June 2000 |
contract lifecycle management software gartner: Modernizing Enterprise IT Audit Governance and Management Practices Gupta, Manish, Sharman, Raj, 2023-10-26 Information technology auditing examines an organization's IT infrastructure, applications, data use, and management policies, procedures, and operational processes against established standards or policies. Modernizing Enterprise IT Audit Governance and Management Practices provides a guide for internal auditors and students to understand the audit context and its place in the broader information security agenda. The book focuses on technology auditing capabilities, risk management, and technology assurance to strike a balance between theory and practice. This book covers modern assurance products and services for emerging technology environments, such as Dev-Ops, Cloud applications, Artificial intelligence, cybersecurity, blockchain, and electronic payment systems. It examines the impact of the pandemic on IT Audit transformation, outlines common IT audit risks, procedures, and involvement in major IT audit areas, and provides up-to-date audit concepts, tools, techniques, and references. This book offers valuable research papers and practice articles on managing risks related to evolving technologies that impact individuals and organizations from an assurance perspective. The inclusive view of technology auditing explores how to conduct auditing in various contexts and the role of emergent technologies in auditing. The book is designed to be used by practitioners, academicians, and students alike in fields of technology risk management, including cybersecurity, audit, and technology, across different roles. |
contract lifecycle management software gartner: MITRE Systems Engineering Guide , 2012-06-05 |
contract lifecycle management software gartner: InfoWorld , 2006-02-06 InfoWorld is targeted to Senior IT professionals. Content is segmented into Channels and Topic Centers. InfoWorld also celebrates people, companies, and projects. |
contract lifecycle management software gartner: E-business and Telecommunications Joaquim Filipe, Mohammad S. Obaidat, 2008-11-02 This book contains the best papers of the 4th International Conference on E-business and Telecommunications (ICETE), which was held during July 28–31, 2007 in Barcelona, Spain. The conference reflects a continuing effort to increase the dissemination of recent research results among professionals who work in the areas of e-business and telecommunications. ICETE is a joint international conf- ence integrating four major areas of knowledge that are divided into four cor- sponding conferences: ICE-B (International Conference on e-Business), SECRYPT (International Conference on Security and Cryptography), WINSYS (International Conference on Wireless Information Systems) and SIGMAP (International Conf- ence on Signal Processing and Multimedia). The program of this joint conference included several outstanding keynote lectures presented by internationally renowned distinguished researchers who are experts in the various ICETE areas. Their keynote speeches contributed to the ov- all quality of the program and heightened the significance of the theme of the conference. The conference topic areas define a broad spectrum in the key areas of- business and telecommunications. This wide view has made it appealing to a global audience of engineers, scientists, business practitioners and policy experts. The papers accepted and presented at the conference demonstrated a number of new and innovative solutions for e-business and telecommunication networks and systems, showing that the technical problems in these fields are challenging, related and significant. |
contract lifecycle management software gartner: Customer Relationship Management Francis Buttle, 2009 This title presents an holistic view of CRM, arguing that its essence concerns basic business strategy - developing and maintaining long-term, mutually beneficial relationships with strategically significant customers - rather than the operational tools which achieve these aims. |
contract lifecycle management software gartner: The New (Ab)Normal Yossi Sheffi, 2020-10-01 Much has been written about Covid-19 victims, how scientists raced to understand and treat the disease, and how governments did (or did not) protect their citizens. Less has been written about the pandemic’s impact on the global economy and how companies coped as the competitive environment was upended. In his new book, The New (Ab)Normal, MIT Professor Yossi Sheffi maps how the Covid-19 pandemic impacted business, supply chains, and society. He exposes the critical role supply chains play in helping people, governments, and companies to manage the crisis. The book draws on executive interviews, pandemic media coverage, and historical analyses. Sheffi also builds on themes from his books The Resilient Enterprise (2005) and The Power of Resilience (2015) to enrich the narrative. The author paints a compelling picture of how the Covid-19 virus is changing many facets of human life and what our post-pandemic world might look like. This must-read book helps companies to redefine their business models and adjust to a fast-evolving economic landscape. The stage is set In Part 1 of the book, “What Happened,” the author looks at how companies fought to mend the global economic fabric even as the virus ripped more holes in it. Part 2, “Living with Uncertainty,” views the crisis through a supply chain risk management lens derived from Yossi Sheffi’s previous books. This perspective shows how companies create corporate immune systems to quickly recognize and manage large-scale disruptions. The ongoing pandemic is creating a new normal in life, work, and education—covered in Part 3, “Adjustment Required.” Consumer fears about the contagion as well as government mandates require businesses in industries such as retail, hospitality, entertainment, sports, and education to create “safe zones” for workers and customers. Many elements of the book – especially in Part 4, “Supply Chains for the Future” – show how the virus accelerated preexisting trends in technology adoption. China was the epicenter of the pandemic; it also was the first nation to be disrupted and recover. Part 5 of the book, “Of Politics and Pandemics,” explains why reports that companies are abandoning China in favor of other offshore manufacturing centers do not reflect reality. Fundamentally, The New (Ab)Normal is about businesses trying to create a better future in a time of extreme uncertainty – a point emphasized in Part 6, “The Next Opportunities.” The outlook is not necessarily gloomy. The advance of technology is accelerating, a trend that can level the playing field between small and large companies. Nimble small businesses are using a growing array of off-the-shelf cloud computing and mobile apps to deploy sophisticated technologies in their supply chains and customer interfaces. The New (Ab)Normal Another new normal is working from home. Remote working enables individuals to live anywhere and companies to recruit talent from anywhere. Education, especially higher education, faces a major disruption (and major opportunity) that is likely to shake the high-cost model of in-person education in favor of online or hybrid education. Regrettably, the book recognizes one trend accentuated by Covid-19--the growing inequality, and anticipates that the new normal will be more stratified. |
contract lifecycle management software gartner: Decision Management Systems James Taylor, 2011-10-13 A very rich book sprinkled with real-life examples as well as battle-tested advice.” —Pierre Haren, VP ILOG, IBM James does a thorough job of explaining Decision Management Systems as enablers of a formidable business transformation.” —Deepak Advani, Vice President, Business Analytics Products and SPSS, IBM Build Systems That Work Actively to Help You Maximize Growth and Profits Most companies rely on operational systems that are largely passive. But what if you could make your systems active participants in optimizing your business? What if your systems could act intelligently on their own? Learn, not just report? Empower users to take action instead of simply escalating their problems? Evolve without massive IT investments? Decision Management Systems can do all that and more. In this book, the field’s leading expert demonstrates how to use them to drive unprecedented levels of business value. James Taylor shows how to integrate operational and analytic technologies to create systems that are more agile, more analytic, and more adaptive. Through actual case studies, you’ll learn how to combine technologies such as predictive analytics, optimization, and business rules—improving customer service, reducing fraud, managing risk, increasing agility, and driving growth. Both a practical how-to guide and a framework for planning, Decision Management Systems focuses on mainstream business challenges. Coverage includes Understanding how Decision Management Systems can transform your business Planning your systems “with the decision in mind” Identifying, modeling, and prioritizing the decisions you need to optimize Designing and implementing robust decision services Monitoring your ongoing decision-making and learning how to improve it Proven enablers of effective Decision Management Systems: people, process, and technology Identifying and overcoming obstacles that can derail your Decision Management Systems initiative |
contract lifecycle management software gartner: Enterprise Architecture , |
英語「contract」の意味・使い方・読み方 | Weblio英和辞書
「contract」の意味・翻訳・日本語 - 契約、約定、請負、契約書、婚約、(contract bridge で、スーツ と獲得予定のトリック 数の)契約取り決め、殺し屋を雇う契約|Weblio英和・和英辞書
英語「appendix」の意味・使い方・読み方 | Weblio英和辞書
3. The report has an appendix with the survey results.(その報告書には調査結果の付録がある。)4. The company made an appendix to the contract.(会社は契約書に付録をつけた。) 5. …
英語「contact」の意味・使い方・読み方 | Weblio英和辞書
「contact」の意味・翻訳・日本語 - 接触、触れ合い、交際、有力な知人、縁故、手づる、コネ、(商売上の)橋渡し役、接点(装置)、相接|Weblio英和・和英辞書
英語「provide」の意味・使い方・読み方 | Weblio英和辞書
The contract provides that the work will be completed by the end of the year.(契約書には年末までに作業が完了することが規定されている。 4. The hotel provides all guests with …
英語「define」の意味・使い方・読み方 | Weblio英和辞書
The contract defines the duties of each party.(契約書には各当事者の義務が明確にされている。 4. The law defines theft as the act of taking someone else's property without permission.(法 …
英和辞典・和英辞典 - Weblio辞書
約489万語収録の英和辞典・和英辞典。英語のイディオムや熟語も対応している他、英語の発音を音声でも提供。無料で使える日本最大級のオンライン英語辞書サービス。
英語「amendment」の意味・使い方・読み方 | Weblio英和辞書
make an amendment to a contract発音を聞く 例文帳に追加. 契約を改正する. - 研究社 新英和中辞典
英語「issue」の意味・使い方・読み方 | Weblio英和辞書
「issue」とは、「問題」「議題」「発行物」「号」「子孫」などの意味を持つ英単語であり、また「発行する」「発する」「出す」といった動作を表す動詞としても使用される。
英語「Contraction」の意味・使い方・読み方 | Weblio英和辞書
「Contraction」の意味・翻訳・日本語 - 短縮(すること)、収縮、(額・まゆを)ひそめること、(筋肉、特に出産時の子宮の)収縮、短縮、縮約、短縮形、作ること、かかること|Weblio英和 …
英語「annex」の意味・使い方・読み方 | Weblio英和辞書
「annex」の意味・翻訳・日本語 - 付加する、添付する、(…に)付加する、併合する、(…に)併合する、盗む、着服する|Weblio英和・和英辞書
英語「contract」の意味・使い方・読み方 | Weblio英和辞書
「contract」の意味・翻訳・日本語 - 契約、約定、請負、契約書、婚約、(contract bridge で、スーツ と獲得予定のトリッ …
英語「appendix」の意味・使い方・読み方 | Weblio英和辞書
3. The report has an appendix with the survey results.(その報告書には調査結果の付録がある。)4. The company …
英語「contact」の意味・使い方・読み方 | Weblio英和辞書
「contact」の意味・翻訳・日本語 - 接触、触れ合い、交際、有力な知人、縁故、手づる、コネ、(商売上の)橋渡し役、接点(装 …
英語「provide」の意味・使い方・読み方 | Weblio英和辞書
The contract provides that the work will be completed by the end of the year.(契約書には年末までに作業が完 …
英語「define」の意味・使い方・読み方 | Weblio英和辞書
The contract defines the duties of each party.(契約書には各当事者の義務が明確にされている。 4. The law defines …