candidate relationship management successfactors: CRM Project Management Michael Gentle, 2005-12-03 Once you have bought into the concepts of customer relationship management (and it is hard not to), how do you separate the practically useful from the pie-in-the-sky and then actually implement a project? This handbook addresses implementation, advocating an approach that is based in the real world and stressing the measurable goals and tactical uses of CRM. The areas covered include: building a realistic foundation for CRM; critical success factors; risk factors; full risk analysis; and case studies. |
candidate relationship management successfactors: Recruiting, Interviewing, Selecting, and Orienting New Employees Diane Arthur, 2019-05-21 A genuine classic, Recruiting, Interviewing, Selecting & Orienting New Employees is a practical guide to the employment process. Extensively revised, it contains forms, guidelines, and ready-to-use interview questions as well as advice on reference checking, interview methods, documentation issues, orientation programs, and applicant testing. From recruitment to orientation, this updated and accessible guide covers it all. Recruiting, Interviewing, Selecting & Orienting New Employees has long been the go-to reference on every aspect of the employment process. Packed with forms, checklists, guidelines, and ready-to-use interview questions, the revised and updated edition provides readers with practical information on topics including interview methods, documentation issues, reference checking, orientation programs, and applicant testing. This updated edition has been brought completely up to date, addressing new legislation on FMLA, immigration, record keeping, I-9 compliance, and much more. Full of insights on the latest staffing challenges, this comprehensive guide explores changes in technology, such as virtual interviews and recruitment, web-based orientations, and the use of electronic files and social media. Nothing is more important to the productivity of an organization than its hiring program. Recruiting, Interviewing, Selecting & Orienting New Employees provides readers with the tools they need to get employees on board and ready for long-term success. |
candidate relationship management successfactors: SAP SuccessFactors Recruiting and Onboarding Amy Grubb, Kim Lessley, 2017 Get the right people for the job with this comprehensive guide to SAP SuccessFactors Recruiting Marketing (RMK), Recruiting Management (RCM), and Onboarding (ONB)! Use talent communities and job postings in RMK, identify and evaluate candidates with RCM, onboard employees with the New Hire Portal in ONB, and more. Integrate with SAP ERP HCM, SAP SuccessFactors Employee Central, and third-party systems. Expert tips for a successful implementation will have you recuriting and onboarding with ease! Highlights: -SAP SuccessFactors Recruiting Marketing (RMK) -SAP SuccessFactors Recruiting Management (RCM) -SAP SuccessFactors Onboarding (ONB) -Implementation projects -Talent acquisition and recruitment -Job posting and advertisement -New Hire Portal -Reporting -Integration |
candidate relationship management successfactors: Social Media Recruitment Andy Headworth, 2015-05-03 As the recruiting landscape changes, different methods are needed to attract talent, and social media is a key channel. However, many HR and recruiting professionals are not equipped with the knowledge and understanding to create a social media recruiting strategy. Social Media Recruitment combines practical guidance with case studies and insights from industry thought leaders to provide a full understanding of what social media means for HR and recruitment and how to successfully integrate and use it. In a series of easy-to-follow chapters and manageable steps, Social Media Recruitment covers the essentials from the beginning to the end of the process, including: how to implement a social media strategy; the crossover between HR, recruiting and marketing; measuring ROI; HR policies and procedures needed; big data and HR; using technology in recruiting, such as video interviewing; social media as an internal collaboration and communication tool across companies; how social media will impact recruiting and HR in the future. Ideal for all HR and recruitment professionals, and anyone responsible for talent strategy, Social Media Recruitment focuses on devising and implementing a social media recruitment strategy that works for your organization and is aligned with your recruitment objectives. |
candidate relationship management successfactors: Perspectives of Management Accounting for Sustainable Business Practices Oncioiu, Ionica, 2022-06-30 In the 21st century, management accounting gains new dimensions, expanding its research area. Additionally, management of sustainable performance is one of the phenomena faced by the current business environment, and in particular management corporations. The focus of management on profitability remains the main objective of any company, but it must also take into account the sustainability of social, economic, and environmental aspects. Under these circumstances, managerial decisions must be adjusted and strongly substantiated considering the information required by internal and external stakeholders including financial reporting. The information requirements of customers and other stakeholders are steadily increasing, and some companies face certain problems in implementing the concept of sustainability and environmental reporting. Perspectives of Management Accounting for Sustainable Business Practices proposes an interdisciplinary perspective and explores various theoretical and practical approaches to management accounting and its impact in the 21st century on different areas of activity. It contrasts external financial accounting for government regulators and the investment community with internal management accounting for managers to leverage decision making. Covering topics such as corporate social responsibility, disclosure issues, and performance analysis, this premier reference source is an essential resource for business leaders and executives, accountants, financial controllers, business analysts, budgeting managers, students and faculty of higher education, librarians, researchers, and academicians. |
candidate relationship management successfactors: Customer Relationship Management , 1999 |
candidate relationship management successfactors: Customer Relationship Management Francis Buttle, 2009 This title presents an holistic view of CRM, arguing that its essence concerns basic business strategy - developing and maintaining long-term, mutually beneficial relationships with strategically significant customers - rather than the operational tools which achieve these aims. |
candidate relationship management successfactors: Big Data on Campus Karen L. Webber, Henry Y. Zheng, 2020-11-03 Webber, Henry Y. Zheng, Ying Zhou |
candidate relationship management successfactors: On Staffing Nicholas C. Burkholder, Preston J. Edwards, Sr., Elizabeth Sartain, 2004-04-28 As HR leaders know, successful staffing is about much more than just hiring qualified people. It?s about hiring the right qualified people?and keeping them. To help you do that, On Staffing covers the new and innovative business initiatives managers from leading companies are using to assess the potential of people and place them in positions in which they can maximize that potential. It analyzes the practices that work, offers strategies for dealing with rapidly changing business and hiring environments, and helps HR leaders prepare for the changes and challenges to come. |
candidate relationship management successfactors: Handbook of CRM Adrian Payne, 2012-07-26 Customer Relationship Management is a holistic strategic approach to managing customer relationships to increase shareholder value, and this major Handbook of CRM gives complete coverage of the key concepts in this vital field. It is about achieving a total understanding of the concepts that underlie successful CRM rather than the plethora of systems that can be used to implement it. Based on recent knowledge, it is underpinned by: * Clear and comprehensive explanations of the key concepts in the field * Vignettes and full cases from major businesses internationally * Definitive references and notes to further sources of information on every aspect of CRM * Templates and audit advice for assessing your own CRM needs and targets The most lucid, comprehensive and important overview of the subject and an invaluable tool in enabling the connection of the major principles to the real world of business. |
candidate relationship management successfactors: Federal Contract Compliance Manual United States. Office of Federal Contract Compliance Programs, 1990 |
candidate relationship management successfactors: SAP SuccessFactors Employee Central Luke Marson, Murali Mazhavanchery, Rebecca Murray, 2017-10-26 Revised edition of the authors' SAP SuccessFactors employee central, [2016] |
candidate relationship management successfactors: The Routledge Dictionary of Business Management David A. Statt, 2004 The Routledge Dictionary of Business Management provides clear and succinct definitions of the various terms and new buzzwords most frequently encountered in this rapidly developing field. |
candidate relationship management successfactors: The Professional Recruiter's Handbook Jane Newell Brown, Ann Swain, 2012-07-03 As recruitment becomes ever more important to a business achieving its corporate objectives, recruiters must raise their game, delivering new and innovative solutions while also doing their job well and achieving the results needed for their clients and candidates. The Professional Recruiter's Handbook, second edition, is a complete guide to achieving success in recruitment. The authors explore the techniques used by the most successful recruiters, both agency and client-side, to understand what creates excellence in recruitment. Containing up-to-date practical advice on attracting the right candidates and finding and retaining new clients, it explains how to develop a recruitment strategy to ensure the recruitment professional can successfully fulfil the roles taken on. The book is supported by numerous case studies and interviews with recruitment professionals. |
candidate relationship management successfactors: Business Intelligence: Concepts, Methodologies, Tools, and Applications Management Association, Information Resources, 2015-12-29 Data analysis is an important part of modern business administration, as efficient compilation of information allows managers and business leaders to make the best decisions for the financial solvency of their organizations. Understanding the use of analytics, reporting, and data mining in everyday business environments is imperative to the success of modern businesses. Business Intelligence: Concepts, Methodologies, Tools, and Applications presents a comprehensive examination of business data analytics along with case studies and practical applications for businesses in a variety of fields and corporate arenas. Focusing on topics and issues such as critical success factors, technology adaptation, agile development approaches, fuzzy logic tools, and best practices in business process management, this multivolume reference is of particular use to business analysts, investors, corporate managers, and entrepreneurs in a variety of prominent industries. |
candidate relationship management successfactors: Management Information Systems Kenneth C. Laudon, Jane Price Laudon, 2004 Management Information Systems provides comprehensive and integrative coverage of essential new technologies, information system applications, and their impact on business models and managerial decision-making in an exciting and interactive manner. The twelfth edition focuses on the major changes that have been made in information technology over the past two years, and includes new opening, closing, and Interactive Session cases. |
candidate relationship management successfactors: Strategize to Win Carla A. Harris, 2022-07-12 The author of Expect to Win offers essential career strategies for today’s economic climate Appointed by President Barack Obama to chair the National Women’s Business Council in 2013, Carla Harris knows that the working world isn’t what it used to be. Addressing these changes, Harris’s new book gives today’s readers the tools they need to get started, get “unstuck” from bad situations, redirect momentum, and position themselves to manage their career no matter what the economic environment or job market might be. Readers know Harris, and they trust her straightforward advice. With battle-tested, step-by-step strategies for every career stage, Strategize to Win will takes its place beside Expect to Win as a category classic. |
candidate relationship management successfactors: SAP SuccessFactors Amy Grubb, Luke Marson, 2019 Revised edition of the authors' SuccessFactors with SAP ERP HCM, [2015] |
candidate relationship management successfactors: INFORMS Annual Meeting Institute for Operations Research and the Management Sciences. National Meeting, 2008 |
candidate relationship management successfactors: The Holloway Guide to Technical Recruiting and Hiring Osman (Ozzie) Osman, 2022-01-10 Learn how the best teams hire software engineers and fill technical roles. The Holloway Guide to Technical Recruiting and Hiring is the authoritative guide to growing software engineering teams effectively, written by and for hiring managers, recruiters, interviewers, and candidates. Hiring is rated as one of the biggest obstacles to growth by most CEOs. Hiring managers, recruiters, and interviewers all wrestle with how to source candidates, interview fairly and effectively, and ultimately motivate the right candidates to accept offers. Yet the process is costly, frustrating, and often stressful or unfair to candidates. Anyone who cares about building effective software teams will return to this book again and again. Inside, you'll find know-how from some of the most insightful and experienced leaders and practitioners—senior engineers, recruiters, entrepreneurs, and hiring managers—who’ve built teams from early-stage startups to thousand-person engineering organizations. The lead author of this guide, Ozzie Osman, previously led product engineering at Quora and teams at Google, and built (and sold) his own startup. Additional contributors include Aditya Agarwal, former CTO of Dropbox; Jennifer Kim, former head of diversity at Lever; veteran recruiters and startup founders Jose Guardado (founder of Build Talent and former Y Combinator) and Aline Lerner (CEO of Interviewing.io); and over a dozen others. Recruiting and hiring can be done well, in a way that has a positive impact on companies, employees, and every candidate. With the right foundations and practice, teams and candidates can approach a stressful and difficult process with knowledge and confidence. Ask your employer if you can expense this book—it's one of the highest-leverage investments they can make in your team. |
candidate relationship management successfactors: Enhancing Enterprise Intelligence: Leveraging ERP, CRM, SCM, PLM, BPM, and BI Vivek Kale, 2016-02-22 Enhancing Enterprise Intelligence: Leveraging ERP, CRM, SCM, PLM, BPM, and BI takes a fresh look at the benefits of enterprise systems (ES), focusing on the fact that ES collectively contribute to enhancing the intelligence quotient of an enterprise. The book provides an overview of the characteristic domains (i.e., business functions, processes, a |
candidate relationship management successfactors: The Alliance Reid Hoffman, Ben Casnocha, Chris Yeh, 2014-07-08 The New York Times Bestelling guide for managers and executives. Introducing the new, realistic loyalty pact between employer and employee. The employer-employee relationship is broken, and managers face a seemingly impossible dilemma: the old model of guaranteed long-term employment no longer works in a business environment defined by continuous change, but neither does a system in which every employee acts like a free agent. The solution? Stop thinking of employees as either family or as free agents. Think of them instead as allies. As a manager you want your employees to help transform the company for the future. And your employees want the company to help transform their careers for the long term. But this win-win scenario will happen only if both sides trust each other enough to commit to mutual investment and mutual benefit. Sadly, trust in the business world is hovering at an all-time low. We can rebuild that lost trust with straight talk that recognizes the realities of the modern economy. So, paradoxically, the alliance begins with managers acknowledging that great employees might leave the company, and with employees being honest about their own career aspirations. By putting this new alliance at the heart of your talent management strategy, you’ll not only bring back trust, you’ll be able to recruit and retain the entrepreneurial individuals you need to adapt to a fast-changing world. These individuals, flexible, creative, and with a bias toward action, thrive when they’re on a specific “tour of duty”—when they have a mission that’s mutually beneficial to employee and company that can be completed in a realistic period of time. Coauthored by the founder of LinkedIn, this bold but practical guide for managers and executives will give you the tools you need to recruit, manage, and retain the kind of employees who will make your company thrive in today’s world of constant innovation and fast-paced change. |
candidate relationship management successfactors: Schnelleinstieg SAP SuccessFactors – Employee Central mit Recruiting und Learning Udo Walsch, Stefan Endrejat, 2020-09-18 Die SAP hat das Ende der bisherige HCM-Suite in SAP ERP eingeläutet – SAP SuccessFactors ist der Kern für die künftige SAP-Personalsoftware und soll als »Software as a Service«-Produkt in der Cloud genutzt werden. Erfahren Sie in diesem Praxishandbuch, wie Sie bestehende Prozesse im HCM in die SuccessFactors Cloud übertragen, demonstriert an einer Einführung von Employee Central (EC) – dem zentralen Modul für die Stammdatenverwaltung – sowie der Module Recruiting und Learning inklusive der jeweiligen Möglichkeiten zur Anpassung des Systems an Ihre Bedürfnisse. Sie lernen den Aufbau von SuccessFactors und die Varianten zur Anbindung weiterer Systeme kennen. Dabei werden Ihnen die Login-Verwaltung sowie die Pflege der Mitarbeiter- und Organisationsdaten bzw. der Rollen und Berechtigungen inklusive Proxy-Rechten erläutert. Darüber hinaus lassen die Autoren Sie an ihren Erfahrungen teilhaben, welche Faktoren für eine erfolgreiche Umsetzung von SuccessFactors-Projekten entscheidend sind. - Tipps für den Umgang mit den Modulen in SAP SuccessFactors - Einblick in die Administration von Employee Central (EC) - Möglichkeiten und Stolpersteine im Modul Recruiting - Objekte, Rollen und Konfiguration von SF Learning |
candidate relationship management successfactors: Strategic Information Systems: Concepts, Methodologies, Tools, and Applications Hunter, M. Gordon, 2009-08-31 This 4-volume set provides a compendium of comprehensive advanced research articles written by an international collaboration of experts involved with the strategic use of information systems--Provided by publisher. |
candidate relationship management successfactors: Online-Bewerbungssysteme in der Personalbeschaffung Daniela Eisele, 2013-07-01 Daniela Eisele arbeitet den traditionellen Bewerbungs- und (Vor-) Auswahlprozess auf und entwickelt Vorschläge zur Gestaltung von Online-Bewerbungssystemen. Sie untersucht die praktische Handhabung von Online-Bewerbungen auf den unternehmenseigenen Recruiting Pages und analysiert Schwachstellen und Benchmarks. |
candidate relationship management successfactors: How to Choose the Right Person for the Right Job Every Time Lori Davila, Louise Kursmark, 2004-08-19 A powerful new technique for exposing the person behind the resume Traditional interview techniques are notoriously inadequate when it comes to providing a picture of how a candidate will actually perform on the job. Recently, an interview style proven to more accurately identify the cream of the crop has been making headlines. It's called behavioral interviewing, and it involves getting candidates to truthfully describe how they responded to past job situations to indicate how well they will handle tasks required in their new position. Coauthored by a hiring consultant to Coca-Cola, Nortel, Siemens, and other Fortune 500 companies, How to Choose the Right Person for the Right Job Every Time explains the advantages of behavioral interviewing and shows managers how to: Identify the skills and characteristics they want in a candidate Develop an interview format Ask the right questions--includes 401 sample questions Rate candidates by scorecard |
candidate relationship management successfactors: Fundamentals of Business Process Management Marlon Dumas, Marcello La Rosa, Jan Mendling, Hajo A. Reijers, 2018-03-23 This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide. In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 230 exercises – many with solutions – and numerous suggestions for further reading. This second edition includes extended and completely revised chapters on process identification, process discovery, qualitative process analysis, process redesign, process automation and process monitoring. A new chapter on BPM as an enterprise capability has been added, which expands the scope of the book to encompass topics such as the strategic alignment and governance of BPM initiatives. The textbook is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website. |
candidate relationship management successfactors: Enterprise Marketing Management Dave Sutton, Tom Klein, 2006-07-21 A groundbreaking paradigm that takes a scientific approach to marketing practice Top executives at the renowned Zyman Marketing Group introduce a revolutionary new method for marketing managers—Enterprise Marketing Management (EMM). EMM systematically links marketing to all the essential functions within an organization, realigning the enterprise to put marketing efforts and customer service at its core. With an introduction by marketing guru Sergio Zyman, Enterprise Marketing Management covers topics such as brand architecture, investment measurement, and how to engineer creativity. EMM, adopted by many Z-Marketing clients, is a proven strategy for transforming organizations and achieving bottom-line results. Dave Sutton (Atlanta, GA) is President/CEO of Zyman Marketing Group. He has more than eighteen years of experience in management and technology consulting. He is a frequent speaker on brand strategy, marketing strategy, and e-business strategy, and serves as President of the Strategic Leadership Forum. He is regularly quoted in Fortune, Forbes, eCompany Now, Upside, and the Chicago Tribune. Tom Klein (Atlanta, GA) is Vice President of Zyman Marketing Group. He has fifteen years of experience in strategy, information technology, and brand marketing. |
candidate relationship management successfactors: Managing IT Outsourcing Performance Solli-Sther, Hans, Gottschalk, Petter, 2009-09-30 This book provides a collection of methodologies and tools that can be used in managing relationships and performance of IT outsourcing--Provided by publisher. |
candidate relationship management successfactors: Integrating SAP SuccessFactors Donna Leong-Cohen, Vishnu Kandi, Rinky Karthik, Seng-Ping Gan, 2020 Transitioning to cloud HCM? With this guide, learn how to integrate SAP SuccessFactors into your HCM landscape. Connect Employee Central to SAP ERP, SAP S/4HANA, and third-party systems, and perform cross-module talent integrations between Recruiting, Onboarding, Learning, and more. Then create custom integrations using APIs, the Integration Center, SAP Cloud Platform, and templates to suit your organization's specific requirements. Chart your own path to HCM in the cloud! In this book, you'll learn about: a. Employee Central Integrations Configure the packaged integrations between Employee Central and SAP ERP or SAP S/4HANA, and migrate your personnel data using the InfoPorter. Learn how to connect to Employee Central Payroll and third-party systems such as Kronos or Benefitfocus. b. Talent Integrations Integrate SAP SuccessFactors talent modules such as Recruiting, Performance & Goals, Learning, and more. Enable the attract-and-acquire, pay-for-performance, and identify-and-grow processes in your SAP SuccessFactors landscape! c. Custom Integrations Where standard integrations end, custom integrations begin. Determine whether your requirements merit custom work, and learn how to create your own integrations. Walk through use cases and step-by-step examples for using APIs, the Integration Center, SAP Cloud Platform, or templates. Highlights include: 1) SAP ERP HCM and SAP S/4HANA 2) Employee Central 3) Employee Central Payroll 4) Recruiting and Onboarding 5) Learning 6) Compensation and Variable Pay 7) Performance and Goals 8) Custom integrations 9) SAP Cloud Platform 10) Integration Center 11) Data migration 12) Third-party systems |
candidate relationship management successfactors: Crm At The Speed Of Light 4E GREENBERG, 2010-04 The fourth edition of this bestseller brings the work up-to-date with now-critical examinations of how Web 2.0 technologies and social media tools are being woven into CRM strategies. The book identifies the new business models now being used by the most successful companies and provides valuable guidance on how other companies can and should adopt these innovations. CRM expert Paul Greenberg examines the companies that are providing the best tools, provides his recommendations, and interviews industry leaders. The book's companion website (MyCRMCareer.com) will foster a user community. |
candidate relationship management successfactors: Customer Relationship Management Ed Peelen, 2008-09 |
candidate relationship management successfactors: MASTERING DATA MINING: THE ART AND SCIENCE OF CUSTOMER RELATIONSHIP MANAGEMENT Michael J. A. Berry, Gordon S. Linoff, 2008-09-01 Special Features: · Best-in-class data mining techniques for solving critical problems in all areas of business· Explains how to pick the right data mining techniques for specific problems· Shows how to perform analysis and evaluate results· Features real-world examples from across various industry sectors· Companion Web site with updates on data mining products and service providers About The Book: Companies have invested in building data warehouses to capture vast amounts of customer information. The payoff comes with mining or getting access to the data within this information gold mine to make better business decisions. Readers and reviewers loved Berry and Linoff's first book, Data Mining Techniques, because the authors so clearly illustrate practical techniques with real benefits for improved marketing and sales. Mastering Data Mining takes off from there-assuming readers know the basic techniques covered in the first book, the authors focus on how to best apply these techniques to real business cases. They start with simple applications and work up to the most powerful and sophisticated examples over the course of about 20 cases. (Ralph Kimball used this same approach in his highly successful Data Warehouse Toolkit). As with their first book, Mastering Data Mining is sufficiently technical for database analysts, but is accessible to technically savvy business and marketing managers. It should also appeal to a new breed of database marketing managers. |
candidate relationship management successfactors: E-business 2.0 Ravi Kalakota, Marcia Robinson, 2001 This title seeks to explain how to choose and implement the right e-business infrastructure and how to deliver the strategies you have created. It uses case studies to illustrate the successes and failures of e-business initiatives. |
candidate relationship management successfactors: Decision-Making Support Systems: Achievements and Challenges for the New Decade Mora, Manuel, Forgionne, Guisseppi A., Gupta, Jatinder N. D., 2002-07-01 Annotation The book presents state-of-the-art knowledge about decision-making support systems (DMSS). Its main goals are to provide a compendium of quality chapters on decision-making support systems that help diffuse scarce knowledge about effective methods and strategies for successfully designing, developing, implementing, and evaluating decision-making support systems, and to create an awareness among readers about the relevance of decision-making support systems in the current complex and dynamic management environment. |
candidate relationship management successfactors: Wikinomics Don Tapscott, Anthony D. Williams, 2008-04-17 The acclaimed bestseller that's teaching the world about the power of mass collaboration. Translated into more than twenty languages and named one of the best business books of the year by reviewers around the world, Wikinomics has become essential reading for business people everywhere. It explains how mass collaboration is happening not just at Web sites like Wikipedia and YouTube, but at traditional companies that have embraced technology to breathe new life into their enterprises. This national bestseller reveals the nuances that drive wikinomics, and share fascinating stories of how masses of people (both paid and volunteer) are now creating TV news stories, sequencing the human gnome, remixing their favorite music, designing software, finding cures for diseases, editing school texts, inventing new cosmetics, and even building motorcycles. |
candidate relationship management successfactors: Valuepack Thomas Connolly, 2005-08-01 |
candidate relationship management successfactors: CERT Resilience Management Model (CERT-RMM) Richard A. Caralli, Julia H. Allen, David W. White, 2010-11-24 CERT® Resilience Management Model (CERT-RMM) is an innovative and transformative way to manage operational resilience in complex, risk-evolving environments. CERT-RMM distills years of research into best practices for managing the security and survivability of people, information, technology, and facilities. It integrates these best practices into a unified, capability-focused maturity model that encompasses security, business continuity, and IT operations. By using CERT-RMM, organizations can escape silo-driven approaches to managing operational risk and align to achieve strategic resilience management goals. This book both introduces CERT-RMM and presents the model in its entirety. It begins with essential background for all professionals, whether they have previously used process improvement models or not. Next, it explains CERT-RMM’s Generic Goals and Practices and discusses various approaches for using the model. Short essays by a number of contributors illustrate how CERT-RMM can be applied for different purposes or can be used to improve an existing program. Finally, the book provides a complete baseline understanding of all 26 process areas included in CERT-RMM. Part One summarizes the value of a process improvement approach to managing resilience, explains CERT-RMM’s conventions and core principles, describes the model architecturally, and shows how itsupports relationships tightly linked to your objectives. Part Two focuses on using CERT-RMM to establish a foundation for sustaining operational resilience management processes in complex environments where risks rapidly emerge and change. Part Three details all 26 CERT-RMM process areas, from asset definition through vulnerability resolution. For each, complete descriptions of goals and practices are presented, with realistic examples. Part Four contains appendices, including Targeted Improvement Roadmaps, a glossary, and other reference materials. This book will be valuable to anyone seeking to improve the mission assurance of high-value services, including leaders of large enterprise or organizational units, security or business continuity specialists, managers of large IT operations, and those using methodologies such as ISO 27000, COBIT, ITIL, or CMMI. |
candidate relationship management successfactors: Talent Relationship Management Armin Trost, 2014-04-29 In times of growing talent shortage, companies have to find new ways to fill their strategic positions from the outside. This book presents useful and competitive solutions for hiring talented and motivated employees. The author presents four concrete fields of action to achieve this and provides the reader with definitions of strategically relevant key and bottleneck functions. The book emphasizes the fact that employers must sell relevant functions just like they would as part of an employer branding strategy. Employers are moving towards active sourcing strategies beyond job ads and headhunting. They must maintain and manage relations with promising talent once they have been identified. Finally, employers must ensure a positive candidate experience. This book serves as a handy reference for HR managers and talent recruiters. |
candidate relationship management successfactors: Organizational Management in SAP ERP HCM Soham Ray, 2016 This book puts Organizational Management under the microscope. Focus on OM basics like objects and relationships, and then move to advanced tools like Manager Self-Services, Manager's Desktop, and the Organization and Staffing interface. Learn about evaluation paths, hierarchy reporting, and how you can strengthen the foundation of your human resources system through integration. Make sure your organizational and reporting structure is up to par Organizational Management Basics Learn OM basics, including the object-oriented concept and object relationships. Maintain objects and relationships using implementation guides, end user interfaces, and other tools. Key OM Tools Discover and explore the tools delivered by SAP to maintain objects and relationships, such as MSS and MDT, the Organization and Staffing interface, Simple Maintenance, General Structure, Expert Mode, and more. Reporting in OM Explore the different reporting tools and see how you can create flat reports, analytical reports, statistical reports, and more. Highlights: Object-oriented concepts Evaluation paths MSS and MDT interfaces Infotype maintenance Matrix structure PNP/PNPCE, PAP, and PCH databases Reporting tools Implementation guides Integration switches SAP SuccessFactors |
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