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| cost benefit analysis of chatbot: Artificial Intelligence Valuation Roberto Moro-Visconti, |
| cost benefit analysis of chatbot: Robots, Artificial Intelligence and Service Automation in Travel, Tourism and Hospitality Stanislav Ivanov, Craig Webster, 2019-10-14 Using a combination of theoretical discussion and real-world case studies, this book focuses on current and future use of RAISA technologies in the tourism economy, including examples from the hotel, restaurant, travel agency, museum, and events industries. |
| cost benefit analysis of chatbot: Integrating AI-Driven Technologies Into Service Marketing Nadda, Vipin, Tyagi, Pankaj Kumar, Singh, Amrik, Singh, Vipin, 2024-08-29 In an era marked by rapid technological advancements and the increasing integration of artificial intelligence (AI) into various sectors, the intersection of AI technologies with service marketing stands as a pivotal frontier. It is essential to explore the intricate nexus between AI technologies and service marketing strategies. Integrating AI-Driven Technologies Into Service Marketing elucidates the transformative impact of AI on key facets of service marketing, ranging from customer engagement and relationship management to market segmentation and product customization. It underscores the imperative for stakeholders in emerging economies to harness the power of AI technologies in crafting innovative and adaptive service marketing strategies. The book navigates the complexities of AI adoption while offering pragmatic recommendations for fostering responsible and inclusive AI-driven service marketing ecosystems. Covering topics such as customer engagement, influencer marketing, and sentiment analysis, this book is an excellent resource for scholars, researchers, educators, business professionals, managers, academicians, postgraduate students, and more. |
| cost benefit analysis of chatbot: Design and Development of Emerging Chatbot Technology Darwish, Dina, 2024-04-09 In the field of information retrieval, the challenge lies in the speed and accuracy with which users can access relevant data. With the increasing complexity of digital interactions, the need for a solution that transcends traditional methods becomes evident. Human involvement and manual investigation are not only time-consuming but also prone to errors, hindering the seamless exchange of information in various sectors. Design and Development of Emerging Chatbot Technology emerges as a comprehensive solution to the predicament posed by traditional information retrieval methods. Focusing on the transformative power of chatbots, it delves into the intricacies of their operation, applications, and development. Designed for academic scholars across diverse disciplines, the book serves as a beacon for those seeking a deeper understanding of chatbots and their potential to revolutionize information retrieval in customer service, education, healthcare, e-commerce, and more. |
| cost benefit analysis of chatbot: Unleashing the Power of Basic Science in Business Trivedi, Sonal, Grover, Veena, Balusamy, Balamurugan, Ganguly, Abhijit, 2024-07-26 Today's fast-evolving business landscape has created a significant challenge - the gap between basic scientific research and commercial innovation. Groundbreaking discoveries in laboratories need to translate into sustainable business solutions. The interplay between foundational scientific principles and their application in the commercial sphere is complex, making it difficult to bridge the gap. To tackle this problem, the book Unleashing the Power of Basic Science in Business offers a comprehensive exploration of how basic science can drive sustainable innovation in business. By bridging the gap between theory and application, this book provides a roadmap for researchers, academicians, and professionals in basic science, engineering, and management to understand and implement basic science, sustainability, and innovation in business. Through a diverse collection of chapters, readers gain insights into collaborative forces in innovation, ethical dimensions of basic science in commercial contexts, and the operationalization of commercial innovation. Unleashing the Power of Basic Science in Business guides navigating the sustainable commercialization expedition and cultivating environments for sustainable commercial success. |
| cost benefit analysis of chatbot: Chatbot Research and Design Asbjørn Følstad, Theo Araujo, Symeon Papadopoulos, Effie Lai-Chong Law, Ole-Christoffer Granmo, Ewa Luger, Petter Bae Brandtzaeg, 2020-01-18 This book constitutes the refereed proceedings of the Third International Workshop on Chatbot Research and Design, CONVERSATIONS 2019, held in Amsterdam, The Netherlands, in November 2019. The 18 revised full papers presented in this volume were carefully reviewed and selected from 31 submissions. The papers are grouped in the following topical sections: user and communication studies user experience and design, chatbots for collaboration, chatbots for customer service, and chatbots in education. |
| cost benefit analysis of chatbot: The AI Mirror Shannon Vallor, 2024 For many, AI technology inspires hope for the future-the promise of shared human flourishing and collective liberation from drudgery that defines the good life, but always seems to elude our species. Yet today's AI technology is forged from human-generated data into immensely powerful but flawed mirrors that endlessly reflect the same errors, biases and failures of wisdom we are striving to escape. To open new futures for ourselves with these tools is as misguided as gazing into a mirror while trying to climb an uncharted mountain. At this crucial juncture for humanity and our planet, we need something new from AI, and more importantly, from ourselves. We need to find new hope-not to surrender our greatest moral and intellectual ambitions to machines that have none, but to renew those ambitions, collectively, for ourselves. Shannon Vallor makes a wide-ranging, prophetic, and philosophical case for what AI could be, and what we can be with it. She calls us to reclaim our human potential for moral and intellectual growth, rather than losing sight of our shared humanity as we gaze dully into our AI mirrors. |
| cost benefit analysis of chatbot: An Economic Analysis on Automated Construction Safety Rita Yi Man Li, 2017-08-09 This book addresses information technologies recently applied in the field of construction safety. Combining case studies, literature reviews and interviews to study the issue, it presents cutting-edge applications of various information technologies (ITs) in construction in different parts of the world, together with a wealth of figures, tables and examples. Though primarily intended for researchers and experts in the field, the book will also benefit graduate students. |
| cost benefit analysis of chatbot: Information and Communication Technologies in Tourism 2021 Wolfgang Wörndl, Chulmo Koo, Jason L. Stienmetz, 2021-01-11 This open access book is the proceedings of the International Federation for IT and Travel & Tourism (IFITT)’s 28th Annual International eTourism Conference, which assembles the latest research presented at the ENTER21@yourplace virtual conference January 19–22, 2021. This book advances the current knowledge base of information and communication technologies and tourism in the areas of social media and sharing economy, technology including AI-driven technologies, research related to destination management and innovations, COVID-19 repercussions, and others. Readers will find a wealth of state-of-the-art insights, ideas, and case studies on how information and communication technologies can be applied in travel and tourism as we encounter new opportunities and challenges in an unpredictable world. |
| cost benefit analysis of chatbot: Proceedings of the International Conference on Cognitive and Intelligent Computing Amit Kumar, Gheorghita Ghinea, Suresh Merugu, Takako Hashimoto, 2022-10-31 This book presents original, peer-reviewed select articles from the International Conference on Cognitive & Intelligent Computing (ICCIC – 2021), held on December 11–12, 2021, at Hyderabad, India. The proceedings has cutting edge Research outcome related to Machine learning in control applications, Soft computing, Pattern Recognition, Decision Support Systems, Text analytics and NLP, Statistical Learning, Neural Network Learning, Learning Through Fuzzy Logic, Learning Through Evolution (Evolutionary Algorithms), Reinforcement Learning, Multi-Strategy Learning, Cooperative Learning, Planning And Learning, Multi-Agent Learning, Online And Incremental Learning, Scalability Of Learning Algorithms, Inductive Learning, Inductive Logic Programming, Bayesian Networks, Support Vector Machines, Case-Based Reasoning, Multi-Agent Systems, Human–Computer Interaction, Data Mining and Knowledge Discovery, Knowledge Management and Networks, Data Intensive Computing Architecture, Medicine, Health, Bioinformatics, and Systems Biology, Industrial and Engineering Applications, Security Applications, Smart Cities, Game Playing and Problem Solving, Intelligent Virtual Environments, Economics, Business, And Forecasting Applications. Articles in the book are carefully selected on the basis of their application orientation. The content is expected to be especially useful for Professionals, Researchers, Research students working in the area of cognitive and intelligent computing. |
| cost benefit analysis of chatbot: Customer Relationship Management Samit Chakravorti, 2023-02-23 Customer Relationship Management: A Global Approach provides a uniquely global, holistic, strategic and tactical grounding in managing customer and other stakeholder experiences and relationships across the value chain, cultures and countries. Reflecting the global structures of companies operating today, the author draws on his research knowledge alongside industry and teaching experience to connect Customer Relationship Management (CRM) core concepts, processes and strategies with international business opportunities and challenges, including globalization and cross-cultural marketing. Emphasis is placed on the need for developing cross-cultural skills and cultural intelligence for identifying and fulfilling cross country CRM opportunities, through analytical, strategic, operational and social CRM projects. Written in an accessible style throughout, the eleven chapters provide ample depth to support a full course related to CRM, spanning: · CRM foundations · planning and implementation · managing stakeholder relationships · improving global CRM implementation Wide-ranging case studies include: Royal Bank of Scotland, the Nike hijab, Instagram, HubSpot and the pharmaceutical industry in India. The text will appeal to advanced undergraduate and graduate students studying CRM, Relationship Marketing and International Marketing, as well as CRM and marketing practitioners. Samit Chakravorti is an Associate Professor of Marketing at Western Illinois University in the United States. |
| cost benefit analysis of chatbot: Artificial Intelligence in HCI Helmut Degen, Stavroula Ntoa, 2023-07-08 This double volume book set constitutes the refereed proceedings of 4th International Conference, AI-HCI 2023, held as part of the 25th International Conference, HCI International 2023, which was held virtually in Copenhagen, Denmark in July 2023. The total of 1578 papers and 396 posters included in the HCII 2023 proceedings was carefully reviewed and selected from 7472 submissions. The first volume focuses on topics related to Human-Centered Artificial Intelligence, explainability, transparency and trustworthiness, ethics and fairness, as well as AI-supported user experience design. The second volume focuses on topics related to AI for language, text, and speech-related tasks, human-AI collaboration, AI for decision-support and perception analysis, and innovations in AI-enabled systems. |
| cost benefit analysis of chatbot: Robots, Artificial Intelligence and Service Automation in Travel, Tourism and Hospitality Stanislav Ivanov, Craig Webster, 2019-10-14 Using a combination of theoretical discussion and real-world case studies, this book focuses on current and future use of RAISA technologies in the tourism economy, including examples from the hotel, restaurant, travel agency, museum, and events industries. |
| cost benefit analysis of chatbot: Robotic Process Automation Christian Czarnecki, Peter Fettke, 2021-05-10 This book brings together experts from research and practice. It includes the design of innovative Robot Process Automation (RPA) concepts, the discussion of related research fields (e.g., Artificial Intelligence, AI), the evaluation of existing software products, and findings from real-life implementation projects. Similar to the substitution of physical work in manufacturing (blue collar automation), Robotic Process Automation tries to substitute intellectual work in office and administration processes with software robots (white-collar automation). The starting point for the development of RPA was the observation that – despite the use of process-oriented enterprise systems (such as ERP, CRM and BPM systems) – additional manual activities are still indispensable today. In the RPA approach, these manual activities are learned and automated by software robots, either by defining rules or by observing manual activities. RPA is related to business process management, machine learning, and artificial intelligence. Tools for RPA originated from dedicated stand-alone software. Today, RPA functionalities are also integrated into elaborated process management suites. From a conceptual perspective, RPA can be structured into input components (sensors in the wide sense), an intelligence center, and output components (actuators in the wide sense). From a strategic perspective, the impact of RPA can be related to the support of existing tasks, the complete substitution of human activities, and the innovation of processes as well as business models. At present, high expectations are related to the use of RPA in the improvement of software-supported business processes. Manual activities are learned and automated by software robots that interact with existing applications via the presentation layer. In combination with artificial intelligence (AI) as well as innovative interfaces (e. g., voice recognition) RPA creates a novel level of automation for office and administration processes. Its benefit potential reaches a return on investment (ROI) up-to 800% that is documented in various case studies. |
| cost benefit analysis of chatbot: Information and Communication Technologies in Tourism 2020 Julia Neidhardt, Wolfgang Wörndl, 2019-12-16 Gathering the outcomes of the 27th annual international eTourism conference ENTER2020, this book presents new research, innovative systems and industry case studies on the application of Information and Communication Technologies (ICT) in travel and tourism. It shares the latest findings discussed at the conference and highlights various topics within the field, including social media, destination marketing, recommender systems and decision-making, virtual and augmented reality, technology in tourism, and research on hotels and activities. Readers will find a wealth of state-of-the-art insights and ideas on how information and communication technologies can be applied in travel and tourism. |
| cost benefit analysis of chatbot: I, Chatbot Mark Christopher Marino, 2006 |
| cost benefit analysis of chatbot: Artificial Intelligence for Smart Technology in the Hospitality and Tourism Industry Vinod Kumar Shukla, Amit Verma, Jean Paolo G. Lacap, 2024-07-05 This informative volume on the shifting requirements of the hospitality service industry aims to incorporate smart information technology into tourism services. A resource written specifically for tourism service industry professionals, it provides a focused approach to introducing Industry 4.0-related technologies. It explains how artificial intelligence can support a company’s strategy to revolutionize the business by using smart technology most effectively. The chapters explore artificial intelligence, Internet of Things, big data, blockchain, and automation and robotics in the hospitality industry. |
| cost benefit analysis of chatbot: Applications of Generative AI Zhihan Lyu, |
| cost benefit analysis of chatbot: Hands-On Chatbots and Conversational UI Development Srini Janarthanam, 2017-12-29 Build over 8 chatbots and conversational user interfaces with leading tools such as Chatfuel, Dialogflow, Microsoft Bot Framework, Twilio, Alexa Skills, and Google Actions and deploying them on channels like Facebook Messenger, Amazon Alexa and Google Home About This Book Understand the different use cases of Conversational UIs with this project-based guide Build feature-rich Chatbots and deploy them on multiple platforms Get real-world examples of voice-enabled UIs for personal and home assistance Who This Book Is For This book is for developers who are interested in creating interactive conversational UIs/Chatbots. A basic understanding of JavaScript and web APIs is required. What You Will Learn Design the flow of conversation between the user and the chatbot Create Task model chatbots for implementing tasks such as ordering food Get new toolkits and services in the chatbot ecosystem Integrate third-party information APIs to build interesting chatbots Find out how to deploy chatbots on messaging platforms Build a chatbot using MS Bot Framework See how to tweet, listen to tweets, and respond using a chatbot on Twitter Publish chatbots on Google Assistant and Amazon Alexa In Detail Conversation as an interface is the best way for machines to interact with us using the universally accepted human tool that is language. Chatbots and voice user interfaces are two flavors of conversational UIs. Chatbots are real-time, data-driven answer engines that talk in natural language and are context-aware. Voice user interfaces are driven by voice and can understand and respond to users using speech. This book covers both types of conversational UIs by leveraging APIs from multiple platforms. We'll take a project-based approach to understand how these UIs are built and the best use cases for deploying them. We'll start by building a simple messaging bot from the Facebook Messenger API to understand the basics of bot building. Then we move on to creating a Task model that can perform complex tasks such as ordering and planning events with the newly-acquired-by-Google Dialogflow and Microsoft Bot framework. We then turn to voice-enabled UIs that are capable of interacting with users using speech with Amazon Alexa and Google Home. By the end of the book, you will have created your own line of chatbots and voice UIs for multiple leading platforms. Style and approach This is a practical book, where each chapter focuses on a chatbot project. The chapters take a step-by-step approach to help you build intelligent chatbots that act as personal assistants. |
| cost benefit analysis of chatbot: AI for Communication David J. Gunkel, 2024-09-30 AI for Communication offers an engaging exploration into the diverse applications of artificial intelligence (AI) within the realm of communication. By bridging the gap between the scientific and engineering realms of AI and communication, this book reveals how AI, since its inception during the Dartmouth Summer workshop of 1956, has inherently been a science of communication. Exploring key advancements such as machine translation, natural language processing, large language models, computational creativity, and social robotics, this book shows how these innovations not only disrupt but also actively transform human communication. The book is designed for students, teachers, and general readers who want to know how the field of communication impacts and influences the theory and practice of AI and how recent developments in AI will affect all aspects of human social interaction. |
| cost benefit analysis of chatbot: Human-Computer Interaction I. Scott MacKenzie, 2024-01-12 Human-Computer Interaction: An Empirical Research Perspective is the definitive guide to empirical research in HCI. The book begins with foundational topics including an historical context, the human factor, interaction elements, and the fundamentals of science and research. From there, readers will progress to learning about the methods for conducting an experiment to evaluate a new computer interface or interaction technique. There are detailed discussions and how-to analyses on models of interaction, focusing on descriptive models and predictive models. Writing and publishing a research paper is explored with helpful tips for success. Throughout the book, readers will find hands-on exercises, checklists, and real-world examples. This is a must-have, comprehensive guide to empirical and experimental research in HCI – an essential addition to your HCI library. - Provides a master, A-to-Z guide in a concise, hands-on reference - Presents the practical and theoretical ins-and-outs of user studies - Includes exercises, takeaway points, and case studies throughout - Updated to incorporate developments in HCI, including Human performance outliers, Interaction elements: pointing and selecting; text input; gesture input |
| cost benefit analysis of chatbot: GPT-3 Sandra Kublik, Shubham Saboo, 2023-02-13 GPT-3: The Ultimate Guide To Building NLP Products With OpenAI API is a comprehensive book on the Generative Pre-trained Transformer 3 AI language model, covering its significance, capabilities, and application in creating innovative NLP Products. Key FeaturesExploration of GPT-3: The book explores GPT-3, a powerful language model, and its capabilitiesBusiness applications: The book provides practical knowledge on using GPT-3 to create new business productsExamination of AI trends: The book examines the impact of GPT-3 on emerging creator economy and trends like no-code & AGIBook Description GPT-3 has made creating AI apps simpler than ever. This book provides a comprehensive guide on how to utilize the OpenAI API with ease. It explores imaginative methods of utilizing this tool for your specific needs and showcases successful businesses that have been established through its use. The book is divided into two sections, with the first focusing on the fundamentals of the OpenAI API. The second part examines the dynamic and thriving environment that has arisen around GPT-3. Chapter 1 sets the stage with background information and defining key terms. Chapter 2 goes in-depth into the API, breaking it down into its essential components, explaining their functions and offering best practices. Chapter 3, you will build your first app with GPT-3. Chapter 4 features interviews with the founders of successful GPT-3-based products, who share challenges and insights gained. Chapter 5 examines the perspective of enterprises on GPT-3 and its potential for adoption. The problematic consequences of widespread GPT-3 adoption, such as misapplication and bias, are addressed along with efforts to resolve these issues in Chapter 6. Finally, Chapter 7 delves into the future by exploring the most exciting trends and possibilities as GPT-3 becomes increasingly integrated into the commercial ecosystem. What you will learnLearn the essential components of the OpenAI API along with the best practicesBuild and deploy your first GPT-3 powered applicationLearn from the journeys of industry leaders, startup founders who have built and deployed GPT-3 based products at scaleLook at how enterprises view GPT-3 and its potential for adoption for scalable solutionsNavigating the Consequences of GPT-3 adoption and efforts to resolve themExplore the exciting trends and possibilities of combining models with GPT-3 with No codeWho this book is for This book caters to individuals from diverse backgrounds, not just technical experts. It should be useful to you if you are:A data expert seeking to improve your AI expertiseAn entrepreneur looking to revolutionize the AI industryA business leader seeking to enhance your AI knowledge and apply it to informed decision makingA content creator in the language domain looking to utilize GPT-3's language abilities for creative and imaginative projectsAnyone with an AI idea that was previously deemed technically unfeasible or too costly to execute |
| cost benefit analysis of chatbot: Handbook of Research on AI and ML for Intelligent Machines and Systems Gupta, Brij B., Colace, Francesco, 2023-11-27 The Handbook of Research on AI and ML for Intelligent Machines and Systems offers a comprehensive exploration of the pivotal role played by artificial intelligence (AI) and machine learning (ML) technologies in the development of intelligent machines. As the demand for intelligent machines continues to rise across various sectors, understanding the integration of these advanced technologies becomes paramount. While AI and ML have individually showcased their capabilities in developing robust intelligent machine systems and services, their fusion holds the key to propelling intelligent machines to a new realm of transformation. By compiling recent advancements in intelligent machines that rely on machine learning and deep learning technologies, this book serves as a vital resource for researchers, graduate students, PhD scholars, faculty members, scientists, and software developers. It offers valuable insights into the key concepts of AI and ML, covering essential security aspects, current trends, and often overlooked perspectives that are crucial for achieving comprehensive understanding. It not only explores the theoretical foundations of AI and ML but also provides guidance on applying these techniques to solve real-world problems. Unlike traditional texts, it offers flexibility through its distinctive module-based structure, allowing readers to follow their own learning paths. |
| cost benefit analysis of chatbot: Contemporary Marketing and Consumer Behaviour in Sustainable Tourism Maria Palazzo, Pantea Foroudi, 2024-03-11 This book delves into contemporary trends in consumer behaviour and marketing strategies in the field of sustainable tourism. It explores effective promotion methods for sustainable tourism development, emphasizing the involvement of various stakeholders such as communities, local residents, visitors, organizations and governments. With an international perspective, this interdisciplinary book specifically examines the human aspects of environmental change, covering topics like smart growth; heritage; place identity, place image, and reputation; technology and innovation; life-cycle thinking and circular economy; waste management; ecosystems and global change; transitions to low-carbon economy; etc. The book raises several original research questions about the essential nature of sustainable tourism in the post-pandemic era, aiming to fill knowledge gaps and drive transformative change. Offering a blend of theoretical insights and practical case studies, this book is valuable for students, researchers and academics in business management, marketing, communication and tourism, as well as for managers and decision-makers. |
| cost benefit analysis of chatbot: The Framework for Resilient Industry Narinder Kumar, Kiran Sood, Ercan Özen, Simon Grima, 2024-03-26 The Framework for Resilient Industry examines the historical background, current status, and future opportunities and challenges of the Indian industry, delving into region-specific issues such as micro, small, and medium enterprises (MSMEs), economic policy, risk management and sustainable industries. |
| cost benefit analysis of chatbot: Leading the Customer Experience Brad Cleveland, 2021-05-03 DISTINGUISHED FAVORITE: NYC Big Book Award 2021 - Marketing & PR Many organizations and leaders struggle to respond effectively to fast-evolving customer expectations driven by innovations in products, services and technologies such as AI and mobile. Failing to build the necessary strategy, culture and processes, they suffer from high costs, dissatisfied customers and brand damage. The mandate to get customer experience right is real and urgent. Leading the Customer Experience is a guide to shaping experiences that win loyalty and deliver outstanding business results. It provides a bold, step-by-step approach that will get you and your team pointed in the right direction. And equipped to make sound decisions along the way. Leading the Customer Experience is easy to understand and imminently practical. It is based on the author's extensive experience both as a founding partner of one of the world's most influential customer management organizations, and his work with B2B and B2C organizations in the private and public sectors. The author's down-to-earth explanations cut through jargon and clutter, while stories and examples bring important principles to life. Leading the Customer Experience is relatable to anyone leading, managing or aspiring to better understand customer experience. |
| cost benefit analysis of chatbot: Proceedings of International Conference on Data Science and Applications Mukesh Saraswat, Chandreyee Chowdhury, Chintan Kumar Mandal, Amir H. Gandomi, 2023-02-16 This book gathers outstanding papers presented at the International Conference on Data Science and Applications (ICDSA 2022), organized by Soft Computing Research Society (SCRS) and Jadavpur University, Kolkata, India, from 26 to 27 March 2022. It covers theoretical and empirical developments in various areas of big data analytics, big data technologies, decision tree learning, wireless communication, wireless sensor networking, bioinformatics and systems, artificial neural networks, deep learning, genetic algorithms, data mining, fuzzy logic, optimization algorithms, image processing, computational intelligence in civil engineering, and creative computing. |
| cost benefit analysis of chatbot: Leveraging AI and Emotional Intelligence in Contemporary Business Organizations Sharma, Dipanker, Bhardwaj, Bhawana, Dhiman, Mohinder Chand, 2023-12-18 Organizations are facing an array of complex challenges that demand innovative solutions. From managing a diverse workforce and harnessing the power of data analytics to adapting to remote work and the pressing need for emotionally intelligent leaders, the demands on modern businesses are constantly evolving and increasing. Staying ahead of these challenges is not only essential for survival but also for thriving in an ever-changing environment. Leveraging AI and Emotional Intelligence in Contemporary Business Organizations is a compass that guides academic scholars, students, and practitioners through the turbulent seas of modern business management. It dissects the problems and offers clear, well-researched solutions. With a team of respected researchers, academicians, and professionals at the helm, this book is a beacon of knowledge, illuminating the path to success in today's business landscape. |
| cost benefit analysis of chatbot: Digital Transformation in Business and Society Babu George, Justin Paul, 2019-10-04 The digital traces that people leave behind as they conduct their daily lives provide a powerful resource for businesses to better understand the dynamics of an otherwise chaotic society. Digital technologies have become omnipresent in our lives and we still do not fully know how to make the best use of the data these technologies could harness. Businesses leveraging big data appropriately could definitely gain a sustainable competitive advantage. With a balanced mix of texts and cases, this book discusses a variety of digital technologies and how they transform people and organizations. It offers a debate on the societal consequences of the yet unfolding technological revolution and proposes alternatives for harnessing disruptive technologies for the greater benefit of all. This book will have wide appeal to academics in technology management, strategy, marketing, and human resource management. |
| cost benefit analysis of chatbot: Innovation Through Information Systems Frederik Ahlemann, Reinhard Schütte, Stefan Stieglitz, 2021-10-28 This book presents the current state of research in information systems and digital transformation. Due to the global trend of digitalization and the impact of the Covid 19 pandemic, the need for innovative, high-quality research on information systems is higher than ever. In this context, the book covers a wide range of topics, such as digital innovation, business analytics, artificial intelligence, and IT strategy, which affect companies, individuals, and societies. This volume gathers the revised and peer-reviewed papers on the topic Management presented at the International Conference on Information Systems, held at the University of Duisburg-Essen in 2021. |
| cost benefit analysis of chatbot: The AI Revolution: Driving Business Innovation and Research Bahaa Awwad, |
| cost benefit analysis of chatbot: eHealth Research Theory and Development Hanneke Kip, Nienke Beerlage-de Jong, Lisette (J.E.W.C.) van Gemert-Pijnen, Robbert Sanderman, Saskia M. Kelders, 2024-05-01 This is the first book to provide a comprehensive overview of the multidisciplinary domain of eHealth – one of the most important recent developments in healthcare. It provides an overview of the possibilities of eHealth for different healthcare sectors, an outline of theoretical underpinnings and effectiveness, and key models, frameworks and methods for its development, implementation, and evaluation. This fully revised second edition brings together up-to-date knowledge on eHealth and includes several new chapters and sections on important topics such as implementation, human-centred design, healthcare systems, and evaluation methods. The first part of this book is focused on the underpinnings of eHealth, and consists of chapters on behaviour change, the possibilities of technology for healthcare systems, and the current state of affairs of eHealth for mental and public health. In the second part, chapters on development, implementation, and evaluation of eHealth are provided, presenting methods, theories and frameworks from disciplines such as human-centred design, engineering, psychology, business modelling, and implementation science. By drawing together expertise from different disciplines, the book offers a holistic approach to the use of technology to support health and wellbeing, giving readers an insight into how eHealth can offer multiple solutions for the major challenges with which our healthcare system is faced. Case studies, learning objectives, end of chapter summaries, and a list of key terms, make this accessible book very suitable for students, as well as researchers and healthcare professionals. Due to its multidisciplinary nature, it can be used by readers from a broad range of fields, such as psychology, health sciences, and human-centred design. |
| cost benefit analysis of chatbot: Media Literacy in Action Renee Hobbs, 2024-10-14 There’s never been a more important time for students to develop media literacy competencies. When students ask critical questions about the media they consume, they develop fundamental knowledge and critical thinking skills that prepare them for life, work, and meaningful citizenship. Media Literacy in Action addresses learners who are simultaneously active as both creators and consumers of media messages. At the same time, the book recognizes that everyone is vulnerable to media influence because of our dependence on the instant gratification and feelings of connectedness that digital platforms provide. To thrive in a media-saturated society, people need to ask critical questions about what we watch, see, listen to, read, and use. This book gives students those tools. Key features of the second edition: Critical examination of AI technologies, algorithmic personalization, data privacy and surveillance, and the increased global regulation of digital platforms Attention to media literacy for empowerment and protection Inquiry-oriented approach to learning that cultivates intellectual curiosity and creative expression Full-color presentation with figures and photos to increase student engagement Each chapter includes: Media Literacy Trailblazers: Profiles of key thinkers and their theories connect students with the discipline of media literacy Media Literacy DISCourse (NEW): Visual representations of media literacy theoretical principles help learners internalize the practice of asking critical questions as they respond to specific media examples Learning in Action (NEW): Summary and vocabulary sections combine with Analyze, Create, Reflect, and Act activities to empower students to apply ideas from each chapter. Supplemental Materials available at www.mlaction.com: Students can review key ideas, learn about more Media Literacy Trailblazers, and watch videos aligned with each chapter Instructors can access a Teacher’s Guide of best practices, in-class activities, homework, and projects. Also available are chapter summaries, lecture slides, YouTube playlists, and test materials. |
| cost benefit analysis of chatbot: Build Better Chatbots Rashid Khan, Anik Das, 2017-12-13 Learn best practices for building bots by focusing on the technological implementation and UX in this practical book. You will cover key topics such as setting up a development environment for creating chatbots for multiple channels (Facebook Messenger, Skype, and KiK); building a chatbot (design to implementation); integrating to IFTT (If This Then That) and IoT (Internet of Things); carrying out analytics and metrics for chatbots; and most importantly monetizing models and business sense for chatbots. Build Better Chatbots is easy to follow with code snippets provided in the book and complete code open sourced and available to download. With Facebook opening up its Messenger platform for developers, followed by Microsoft opening up Skype for development, a new channel has emerged for brands to acquire, engage, and service customers on chat with chatbots. What You Will Learn Work with the bot development life cycle Master bot UX design Integrate into the bot ecosystem Maximize the business and monetization potential for bots Who This Book Is For Developers, programmers, and hobbyists who have basic programming knowledge. The book can be used by existing chatbot developers to gain a better understanding of analytics and the business side of bots. |
| cost benefit analysis of chatbot: Artificial Intelligence of Things (AIoT) for Productivity and Organizational Transition Rezaei, Sajad, Ansary, Amin, 2024-03-11 In the dynamic intersection of cutting-edge technology and evolving business strategies, the fusion of Artificial Intelligence (AI) and the Internet of Things (IoT) has given rise to a revolutionary paradigm known as Artificial Intelligence of Things (AIoT). This emerging technological powerhouse offers boundless possibilities while presenting formidable challenges, and organizations worldwide are wrestling with its integration into their core operations. Artificial Intelligence of Things (AIoT) for Productivity and Organizational Transition introduces the fundamental concepts underpinning AIoT integration and the evolving landscape of AIoT research and development, then delves deep into the theoretical foundations of AIoT, examining it through the lenses of economics, behavioral science, technology, psychology, and organizational theory. Within its pages, readers will discover insights into the tools, methods, design factors, user interfaces, and techniques driving AIoT innovation. |
| cost benefit analysis of chatbot: Optimizing Leadership and Governance in Higher Education Rahman, Mushfiqur, Koolmon, Ghanshym, Shaikh, Sadeque Imam, Munna, Afzal Sayed, 2024-10-15 Optimizing leadership and governance in higher education creates an environment that promotes academic excellence, innovation, and inclusivity. As institutions face challenges from technological advancements, demographic shifts, and global competition, effective governance structures and leadership development becomes critical when navigating these challenges. By prioritizing transparency, collaboration, and adaptability, educational leaders develop a culture of shared responsibility and continuous improvement, empowering faculty, staff, and students to engage in their own educational experience. Exploration into the commitment to optimizing leadership and governance in higher education can lead to sustainable growth, improved student outcomes, and a more responsive educational landscape. Optimizing Leadership and Governance in Higher Education explores best practices and insights into higher education governance and leadership optimization. By sharing research, practical strategies, and personal experiences, the book offers solutions for education administrators to navigate complex challenges in the evolving educational landscape. This book covers topics such as educational technology, ethics and law, and social science, and is a useful resource for education professionals, administrators, policy makers, computer scientists, sociologists, academicians, and researchers. |
| cost benefit analysis of chatbot: Advances in Tourism, Technology and Systems João Vidal Carvalho, |
| cost benefit analysis of chatbot: Disruptive Selling Patrick Maes, 2018-04-03 Adopt disruptive selling strategies that will empower your customers and ensure you stay competitive in the constantly evolving digital landscape with this carefully researched book, featuring case studies and examples from disruptive organizations such as AirBnB, Zalando and Bol.com. The heyday of the classic sales force is over. Customers lead mobile and online lives, and successful companies use disruptive concepts to engage with the digitally empowered consumer. This book will help companies transform themselves to the new age of selling by matching supply to demand in an innovative way. Successful disruptive selling concepts must be based on the right combination of a series of factors, including an understanding of what motivates customers' corresponding value propositions, appropriate organizational structures, and the right overarching business culture. Disruptive Selling demystifies all of this, and more. Featuring case studies and examples from disruptive organizations such as AirBnB, Zalando and Bol.com, it will empower readers to look critically at their organizations and begin their own disruptive selling journeys. Containing a carefully researched, clearly explained framework and practical guidelines that will allow readers to get started immediately, this book is the ultimate guide to remaining competitive and adaptive in a continually changing world. |
| cost benefit analysis of chatbot: Advances in Tourism, Technology and Systems António Abreu, Dália Liberato, Juan Carlos Garcia Ojeda, 2022-06-23 This book features a collection of high-quality research papers presented at the International Conference on Tourism, Technology & Systems (ICOTTS 2021), held at the University of Cartagena, in Cartagena de Indias, Colombia, from 4 to 6 November 2021. The book is divided into two volumes, and it covers the areas of technology in tourism and the tourist experience, generations and technology in tourism, digital marketing applied to tourism and travel, mobile technologies applied to sustainable tourism, information technologies in tourism, digital transformation of tourism business, e-tourism and tourism 2.0, big data and management for travel and tourism, geotagging and tourist mobility, smart destinations, robotics in tourism, and information systems and technologies. |
| cost benefit analysis of chatbot: Awkward Intelligence Katharina A. Zweig, 2022-10-25 An expert offers a guide to where we should use artificial intelligence—and where we should not. Before we know it, artificial intelligence (AI) will work its way into every corner of our lives, making decisions about, with, and for us. Is this a good thing? There’s a tendency to think that machines can be more “objective” than humans—can make better decisions about job applicants, for example, or risk assessments. In Awkward Intelligence, AI expert Katharina Zweig offers readers the inside story, explaining how many levers computer and data scientists must pull for AI’s supposedly objective decision making. She presents the good and the bad: AI is good at processing vast quantities of data that humans cannot—but it’s bad at making judgments about people. AI is accurate at sifting through billions of websites to offer up the best results for our search queries and it has beaten reigning champions in games of chess and Go. But, drawing on her own research, Zweig shows how inaccurate AI is, for example, at predicting whether someone with a previous conviction will become a repeat offender. It’s no better than simple guesswork, and yet it’s used to determine people’s futures. Zweig introduces readers to the basics of AI and presents a toolkit for designing AI systems. She explains algorithms, big data, and computer intelligence, and how they relate to one another. Finally, she explores the ethics of AI and how we can shape the process. With Awkward Intelligence. Zweig equips us to confront the biggest question concerning AI: where we should use it—and where we should not. |
Costco Wholesale Corporation (COST) - Yahoo Finance
Find the latest Costco Wholesale Corporation (COST) stock quote, history, news and other vital information to help you with your stock trading and investing.
COST Stock Price | Costco Wholesale Corp. Stock Quote (U.S ...
3 days ago · COST | Complete Costco Wholesale Corp. stock news by MarketWatch. View real-time stock prices and stock quotes for a full financial overview.
COST Definition & Meaning - Merriam-Webster
The meaning of COST is the amount or equivalent paid or charged for something : price. How to use cost in a sentence.
COST | English meaning - Cambridge Dictionary
COST definition: 1. the amount of money needed to buy, do, or make something: 2. the amount of money needed for a…. Learn more.
Cost - definition of cost by The Free Dictionary
cost - value measured by what must be given or done or undergone to obtain something; "the cost in human life was enormous"; "the price of success is hard work"; "what price glory?"
Cost - Definition, Meaning & Synonyms - Vocabulary.com
The cost of something is how much money you need to spend on it. The high cost of a fancy coffee drink might surprise you. A new car costs thousands of dollars, while in some places …
What is a Cost? - Definition | Meaning | Example
Definition: A cost is an expenditure required to produce or sell a product or get an asset ready for normal use. In other words, it’s the amount paid to manufacture a product, purchase inventory, …
Costco Wholesale Corporation (COST) - Yahoo Finance
Find the latest Costco Wholesale Corporation (COST) stock quote, history, news and other vital information to help you with your stock trading and investing.
COST Stock Price | Costco Wholesale Corp. Stock Quote (U.S ...
3 days ago · COST | Complete Costco Wholesale Corp. stock news by MarketWatch. View real-time stock prices and stock quotes for a full financial overview.
COST Definition & Meaning - Merriam-Webster
The meaning of COST is the amount or equivalent paid or charged for something : price. How to use cost in a sentence.
COST | English meaning - Cambridge Dictionary
COST definition: 1. the amount of money needed to buy, do, or make something: 2. the amount of money needed for a…. Learn more.
Cost - definition of cost by The Free Dictionary
cost - value measured by what must be given or done or undergone to obtain something; "the cost in human life was enormous"; "the price of success is hard work"; "what price glory?"
Cost - Definition, Meaning & Synonyms - Vocabulary.com
The cost of something is how much money you need to spend on it. The high cost of a fancy coffee drink might surprise you. A new car costs thousands of dollars, while in some places …
What is a Cost? - Definition | Meaning | Example
Definition: A cost is an expenditure required to produce or sell a product or get an asset ready for normal use. In other words, it’s the amount paid to manufacture a product, purchase inventory, …
