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| cost of language line: Medicare Kathleen M. King, 2009-06 The Centers for Medicare and Medicaid Services (CMS) is responsible for providing beneficiaries timely and accurate information about Medicare. Receiving nearly 30 million calls in 2007, 1-800-MEDICARE, operated by a contractor, is the most common way members of the public get program information. The help line provides services both to English-speaking and limited English proficiency (LEP) callers. This report describes: (1) the extent to which access performance standards and targets have been met by the current contractor; (2) the efforts by CMS to provide LEP callers access to help line services and wait times experienced by these callers; and (3) CMS's oversight of callers' access to 1-800-MEDICARE and the information's accuracy. Illus. |
| cost of language line: The Interpreter's Resource Mary Phelan, 2001-06-12 The Interpreter’s Resource provides a comprehensive overview of interpreting at the start of the twenty first century. As well as explaining the different types of interpreting and their uses, it contains a number of Codes of Ethics, information on Community Interpreting around the world and detailed coverage of international organisations, which employ interpreters. |
| cost of language line: Cost of Living Emily Maloney, 2022-02-08 A Best Book of 2022 - USA TODAY Named one of the Chicago Public Library's Best Books of 2022 “Astute, compassionate and lethally funny. Maloney is an exceptionally alert writer on whom nothing is lost, who sees everything with excruciating clarity.” —Sarah Manguso, The New York Times The searing intimacy of Girl, Interrupted combines with the uncomfortable truths of The Empathy Exams in a collection of essays chronicling one woman’s experiences as both patient and caregiver, giving a unique perspective from both sides of the hospital bed. What does it cost to live? When we fall ill, our lives are itemized on a spreadsheet. A thousand dollars for a broken leg, a few hundred for a nasty cut while cooking dinner. Then there are the greater costs for even greater misfortunes. The car accidents, breast cancers, blood diseases, and dark depressions. When Emily Maloney was nineteen she tried to kill herself. An act that would not only cost a great deal personally, but also financially, sending her down a dark spiral of misdiagnoses, years spent in and out of hospitals and doctor’s offices, and tens of thousands owed in medical debt. To work to pay off this crippling burden, Emily becomes an emergency room technician. Doing the grunt work in a hospital, and taking care of patients at their most vulnerable moments, chronicling these interactions in searingly beautiful, surprising ways. Shocking and often slyly humorous, Cost of Living is a brilliant examination of just what exactly our troubled healthcare system asks us to pay, as well as a look at what goes on behind the scenes at our hospitals and in the minds of caregivers. |
| cost of language line: HWM , 2006-07 Singapore's leading tech magazine gives its readers the power to decide with its informative articles and in-depth reviews. |
| cost of language line: Hearings United States. Congress. House. Committee on Appropriations, 1951 |
| cost of language line: Transportation services better dissemination and oversight of DOT's guidance could lead to improved access for limited englishproficient populations : report to the Ranking Minority Member, Committee on Banking, Housing, and Urban Affairs, U.S. Senate. , |
| cost of language line: Transportation Services: Better Dissemination & Oversight of DoT's Guidance Could Lead to Improve Access for Limited English-Proficient Populations , |
| cost of language line: Interpreters and the Legal Process Joan Colin, Ruth Morris, 1996-05-01 Deals with spoken language and sign language. It concentrates on England and Wales but several sections are of international import. The book should be of use to interpreters who need to know about interpreting-related issues within the legal system but also encompasses a wider audience. |
| cost of language line: Bilingual Health Communication Elaine Hsieh, 2016-02-05 Winner of the NCA Health Communication 2021 Distinguished Book Award. This book examines interpreter-mediated medical encounters and focuses primarily on the phenomenon of bilingual health care. It highlights the interactive and coordinated nature of interpreter-mediated interactions. Elaine Hsieh has put together over 15 hours of interpreter-mediated medical encounters, interview data with 26 interpreters from 17 different cultures/languages, 39 health care providers from 5 clinical specialties, and surveys of 293 providers from 5 clinical specialties. The depth and richness of the data allows for the presentation of a theoretical framework that is not restricted by language combination or clinical contexts. This will be the first book of its kind that includes not only interpreters’ perspectives but also the needs and perspectives of providers from various clinical specialties. Bilingual Health Communication presents an opportunity to lay out a new theoretical framework related to bilingual health care and connects the latest findings from multiple disciplines. This volume presents future research directions that promise development for both theory and practice in the field. |
| cost of language line: Migrant Languages in the Public Space Philip McDermott, 2011 |
| cost of language line: Finish Line for ELLs 2. 0 Continental Press Staff, 2016-07-15 With the Finish Line for ELLs 2.0 workbook, English language learners can improve their performance across the language domains and become familiar with item types on state ELP assessments |
| cost of language line: Health Care Needs Assessment Andrew Stevens, James Raftery, Jonathan Mant, Sue Simpson, 2018-12-07 This new resource in the series provides vital perspectives across entire new disease and service areas not previously covered in other volumes. The books of the first and second series are well established as the key sources of data on needs assessment. Together, they describe the central role and aim of health care needs assessment in the National Health Service. The epidemiological approach to needs assessment is explained thoroughly, and is then applied to the effectiveness and availability of services. This definitive guide is ideal for all those involved in commissioning health care. It is invaluable for public health professionals, epidemiology and public health academics, and students of public health and epidemiology. Key reviews of the First Series: An excellent balanced account...the definitive resource - Journal of the Association for Quality in Healthcare. Excellent...it should be delved into deeply - Pharmaceutical Times. This excellent work moves us closer to implementing a market in health care - British Medical Journal. |
| cost of language line: Official IELTS Practice Materials 2 with DVD Cambridge ESOL, University of Cambridge. ESOL Examinations, 2010-07 DVD. |
| cost of language line: Departments of Labor, Health and Human Services, Education, and Related Agencies Appropriations for 2008 United States. Congress. House. Committee on Appropriations. Subcommittee on the Departments of Labor, Health and Human Services, Education, and Related Agencies, 2007 |
| cost of language line: Departments of Labor, Health and Human Services, Education, and Related Agencies Appropriations for 2008, Part 2B, 110-1 Hearings, * , 2007 |
| cost of language line: Clearinghouse Review , 2013-07 |
| cost of language line: Multilingualism in the English-Speaking World Viv Edwards, 2008-04-15 Multilingualism in the English-Speaking World is the winner of the BAAL Book Prize 2005. Multilingualism in the English-Speaking World: Pedigree of Nations explores the consequences of English as a global language and multilingualism as a social phenomenon. Written accessibly, it explores the extent of diversity in ‘inner circle’ English speaking countries (the UK, the USA, Canada, South Africa, Australia and New Zealand) and examines language in the home, school, and the wider community. Considers the perspectives of English as a global language as well as multilingualism as a social phenomenon. Written in an accessible style that draws on contemporary real life examples. Examines the everyday realities of people living in 'inner circle' English-speaking countries, such as the UK, USA, Canada, South Africa, Australia and New Zealand. Discusses the theoretical issues that underpin current debates, drawing on research literature on societal multilingualism, language maintenance and shift, language policy, language and power, and language and identity. |
| cost of language line: Designing the Best Call Center for Your Business Brendan Read, 2005-01-02 Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups; f |
| cost of language line: A Total Life Cycle Cost Model for a Computer System George A. Champine, 1975 |
| cost of language line: Investigation of Corps of Engineers Civil Works Program United States. Congress. House. Committee on Appropriations, 1951 |
| cost of language line: Legal Issues in Emergency Medicine Rade B. Vukmir, 2018-03-22 On any given day in the emergency department, the chance of confronting a medical-legal dilemma is significant. Emergency medicine and critical care practitioners may have to deal with malpractice claims, informed consent, protection of minors, resuscitation, operational issues and legal compliance requirements frequently. Substantial knowledge of the law as it pertains to their emergency care and acute care practice is essential. Legal Issues in Emergency Medicine is an invaluable resource for medical practitioners, legal practitioners and administrators in practice and in training. The book covers key topics that have direct relevance to day to day acute patient care practice. Each topic includes a clinical vignette, followed by a review of the legal controversy, current medical scientific evidence, case law and preventative solutions to the dilemma. This approach allows practitioner exposure to a wide variety of medical-legal problems, allowing a pre-emptive, informed approach to problem solving. |
| cost of language line: Network World , 1990-02-26 For more than 20 years, Network World has been the premier provider of information, intelligence and insight for network and IT executives responsible for the digital nervous systems of large organizations. Readers are responsible for designing, implementing and managing the voice, data and video systems their companies use to support everything from business critical applications to employee collaboration and electronic commerce. |
| cost of language line: Internal Revenue Cumulative Bulletin United States. Internal Revenue Service, 1997 |
| cost of language line: Kikumura V. Turner , 1993 |
| cost of language line: Delivering Effective Services Through Contact Centres Great Britain: National Audit Office, 2006-03-15 This NAO report examines the role and cost effectiveness of contact services for customers from the Department for Work and Pensions. During the 2004-05 period the Department spent £190 million on running contact centres. The centres themselves answered more than 33 million incoming calls, and made 7 million outgoing calls, as well as handling 300,000 e-mails, 30,000 faxes and 4 million incoming letters and application forms. The Department serves a wide range of customers, including 28 million pensioners and benefit recipients, paying out £112 billion a year in benefits and pensions. This report sets out a number of recommendations: that the Department should develop its understanding of customer demand and improve its forecasting processes; that the Department should aim to offer a seamless service, by reducing the number of telephone contact points, as well as sharing good practice techniques across such areas as forecasting and training; that contractual arrangements for staff should match the demand needs of customers, and that contact centre targets should therefore focus on customer need; that the Department should advance initiatives to improve its information on costs. |
| cost of language line: ESEA, Framework for Change United States. Congress. Senate. Committee on Labor and Human Resources, 1994 |
| cost of language line: Ethnicity, Health and Primary Care Joe Kai, 2003-07-17 This new book offers a broad but concise and practical introduction to ethnicity and health care for a wide range of health professionals. It will enable busy practitioners and students to grasp the essentials quickly and easily so they can develop an effective approach to ethnic diversity in health care. Although focusing on primary care, the book's general principles and its clinical coverage mean it will be relevant to other health and social care practitioners, in addition to those developing and commissioning health services. |
| cost of language line: Introduction to Software Engineering Ronald J. Leach, 2018-09-03 Practical Guidance on the Efficient Development of High-Quality Software Introduction to Software Engineering, Second Edition equips students with the fundamentals to prepare them for satisfying careers as software engineers regardless of future changes in the field, even if the changes are unpredictable or disruptive in nature. Retaining the same organization as its predecessor, this second edition adds considerable material on open source and agile development models. The text helps students understand software development techniques and processes at a reasonably sophisticated level. Students acquire practical experience through team software projects. Throughout much of the book, a relatively large project is used to teach about the requirements, design, and coding of software. In addition, a continuing case study of an agile software development project offers a complete picture of how a successful agile project can work. The book covers each major phase of the software development life cycle, from developing software requirements to software maintenance. It also discusses project management and explains how to read software engineering literature. Three appendices describe software patents, command-line arguments, and flowcharts. |
| cost of language line: The Coming Industry of Teletranslation Minako O'Hagan, 1996-01-01 This text is about teletransition - a term used to refer to telecommunications-based language services. It examines the need for telecommunication-based language services in response to the emerging communications environment and describes how teletranslation services can be developed. |
| cost of language line: Information and Joining Up Services Wessels, Bridgette, Bagnall, Val, 2002-09-18 This best practice guide to providing information for users of multi-agency services for disabled children is an invaluable resource for professionals, parents and carers. |
| cost of language line: Third Flag United States. Congress. House. Committee on Merchant Marine and Fisheries. Subcommittee on Merchant Marine, 1976 |
| cost of language line: Civil Rights Issues Facing Asian Americans in the 1990s United States Commission on Civil Rights, 1992 A report of the United States Commission on Civil Rights.--T.p. |
| cost of language line: Speech, Audio, Image and Biomedical Signal Processing using Neural Networks Bhanu Prasad, S.R.M. Prasanna, 2008-01-03 Humans are remarkable in processing speech, audio, image and some biomedical signals. Artificial neural networks are proved to be successful in performing several cognitive, industrial and scientific tasks. This peer reviewed book presents some recent advances and surveys on the applications of artificial neural networks in the areas of speech, audio, image and biomedical signal processing. It chapters are prepared by some reputed researchers and practitioners around the globe. |
| cost of language line: UCSF Magazine , 1988 |
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| cost of language line: Moon Costa Rica Christopher P. Baker, 2015-12-15 This full-color guide includes vibrant photos and detailed maps to help with trip planning. Award-winning travel writer Christopher P. Baker shows travelers the way to the best of Costa Rica—whether it's surfing the beaches of Golfo Dulce, hiking in Corcovado National Park, or dining in the upscale Escazu barrio in San José. Along with his in-depth coverage, Baker includes unique trip ideas for a variety of interests, such as Sweet Retreats, Best Beaches, and Adrenaline Rush. Complete with details that range from where to surf to which spots are the best for seeing wildlife, Moon Costa Rica gives travelers the tools they need to create a more personal and memorable experience. Coverage includes: San José The Central Highlands The Caribbean Coast The Northern Zone Guanacaste and the Northwest The Nicoya Peninsula Central Pacific Golfo Dulce and the Osa Peninsula South-Central Costa Rica |
| cost of language line: Hospitals , 1990-05 Includes Hospital news of the month. |
| cost of language line: The Critical Link 2 Roda P. Roberts, 2000 This volume of selected papers from the second Critical Link conference (Vancouver, 1998) shows a marked evolution in Community Interpreting (CI) since the first Critical Link conference of 1995. In the intervening three years the field has advanced from pioneering to professionalization in response to new social needs created by the influx of immigrants into the developed countries, or by an awakened sensitivity to the rights of those countries' aboriginal peoples. Most of the papers discuss professionalization in terms of standards, tests and examinations; training; accreditation; and professional organizations that establish and administer professional standards. The collection reveals similar concerns about these issues throughout the world and a global focus on 'standards'. With a Foreword by Brian Harris. |
| cost of language line: Globalisation and Its Impact on Wales: Oral and written evidence Great Britain. Parliament. House of Commons. Welsh Affairs Committee, 2009 Incorporating HC 34 i-xii, session 2007-08 and HC 281 i-xvii, session 2006-07 |
| cost of language line: Atlanta Magazine , 2007-10 Atlanta magazine’s editorial mission is to engage our community through provocative writing, authoritative reporting, and superlative design that illuminate the people, the issues, the trends, and the events that define our city. The magazine informs, challenges, and entertains our readers each month while helping them make intelligent choices, not only about what they do and where they go, but what they think about matters of importance to the community and the region. Atlanta magazine’s editorial mission is to engage our community through provocative writing, authoritative reporting, and superlative design that illuminate the people, the issues, the trends, and the events that define our city. The magazine informs, challenges, and entertains our readers each month while helping them make intelligent choices, not only about what they do and where they go, but what they think about matters of importance to the community and the region. |
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ICE
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ICE
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