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| case management 101 training: Core Skills for Hospital Case Managers Tony Cesta, Beverly Cunningham, 2009-06 Core Skills for Hospital Case Managers: A Training Toolkit for Effective Outcomes Toni Cesta, PhD, RN, FAAN; Beverly Cunningham, MS, RN As of June 20, 2014, contact hours for nurses are no longer available with this product. Finally--an affordable, effective, and consistent training program for your hospital case managers. This one-of-a-kind guide to fundamental case management responsibilities is a necessary reference tool for every hospital case management department. This resource is designed to give case management directors and hospital leaders the tools they need to build and strengthen the basic and advanced skills their case management staff needs to succeed. Core Skills for Hospital Case Managers is an orientation and training manual for nurses transitioning into case management, an easy-to-read reference guide for new case managers, and a source of inspiration, tools, and resources for seasoned professionals. With a flexible format, this book and CD-ROM offer practical information and customizable tools to develop and maintain a wide variety of care management skills. Table of contents Chapter 1: Hospital Case Management 101 Chapter 2: Case Manager Role Chapter 3: Roles, Functions, and Caseloads Chapter 4: The Case Management Process Chapter 5: The Case Manager's Role in Transitional and Discharge Planning Chapter 6: Utilization Management Chapter 7: Managing Long Length of Stay Patients Chapter 8: Denials: Prevention and Appeals Strategies Chapter 9: Reimbursement Chapter 10: The Role of the Case Manager in Patient Flow Chapter 11: Measuring Success: Strategic Outcome Measures Chapter 12: Dealing with the Uninsured and Underinsured Chapter 13: Working with Multidisciplinary Teams Chapter 14: Crucial Communication and Conflict Resolution Learning objectives: Discuss the evolution of hospital case management Explain the different models of hospital case management Determine the various goals of hospital case management Examine the various roles of case management Discuss the variety of functions performed by case managers Discuss the scope of the case manager position Examine staffing ratios in various models List the steps in the case management process Determine the role of case managers in documentation Examine case managers' role in discharge planning List the factors that influence the discharge planning process Determine strategies for improving discharge planning Discuss how hospital reimbursement affects utilization management (UM) List the stages of UM coordination Determine the affect of outside influences on UM Evaluate different payers' regulations regarding UM Examine case management's role in length of stay (LOS) Evaluate strategies for managing patients with long LOS Identify data used to track and trend LOS Evaluate the reasons behind denials Discuss case management's role in preventing denials Examine case management's roles in reversing denials Examine case management's role in reimbursement Determine strategies for effective case management related to reimbursement Evaluate case management's role in patient flow Discuss demand and capacity management Identify strategies for managing patient flow Identify measurable case management outcomes Explain how case managers can track quality outcome metrics Discuss other metrics case management departments can track and trend Examine ways to create a case management report card Discuss the unfunded or underfunded patient populations Describe the role of the ED case manager with unfunded or underfunded patient populations Evaluate strategies for dealing with unfunded or underfunded patient populations Examine strategies for successfully working with multidisciplinary teams Describe sources of conflict with which case managers frequently come in contact Discuss strategies for reducing conflict Intended audience Staff nurses, charge nurses, staff educators, staff development specialists, directors of education, nurse managers, and nurse leaders |
| case management 101 training: Case Management Arthur J. Frankel, Sheldon Gelman, Diane K. Pastor, 2019 Over the course of twenty years and across three editions, this text has approached case management as both an art and a science by providing students and practitioners with the basics of case management theory, skills, and applications. This fourth edition, which focuses on both the social work and nursing professions, offers trainers, instructors, and students detailed information about how case management is delivered, major issues encountered in practice, how services are affected by different populations, and the unique skills that are required by case managers in order to be effective. Chapter exercises and numerous case examples help readers practice some of the skills associated with the content offered.Case Management is unique in that it brings together the major professions that conduct case management in the United States. It is focused on skill learning more than on theory, and discusses not only the importance of case management in the current social work and medical milieu, but also the challenges that case managers face in helping clients. In addition, the text offers a model for integrated case management between professions and in numerous settings, including nursing centers, community mental health facilities, and criminal justice centers. |
| case management 101 training: Health and Human Services Issues United States. General Accounting Office, 1993 Discussing major policy, management, and program issues facing Congress and the Clinton administration in the area of health and human services, this pamphlet provides recommendations for the Department of Health and Human Services (HHS) regarding the social security system, the welfare system, preventing child abuse, and safeguarding the nation's food supply. Following an overview of important issues facing the nation, the second section suggests steps to bolster public confidence in the social security system, including building the system's trust fund by increasing contribution levels and modernizing computer systems. The next section provides recommendations for continuing the welfare reform movement and the implementation of the Family Support Act, such as developing automated data systems to effectively manage caseloads, setting goal-oriented program performance standards, and identifying and sharing effective initiatives between states. The fourth section suggests that HHS provide states with greater flexibility in using government funds to prevent child abuse through early intervention and that a national foster care system be developed to provide outcome-oriented data on child welfare services. The final section proposes that an agency-wide system for tracking regulation development be implemented in the Food and Drug Administration to improve agency effectiveness and better allocate existing resources. Includes references for 22 related GAO products. (BCY). |
| case management 101 training: The Case Manager's Handbook Catherine M. Mullahy, 2013-06-20 Written by renowned author Catherine Mullahy, The Case Manager’s Handbook, Fifth Edition is the ultimate how-to guide for case managers. This practical resource helps case managers build fundamentals, study for the Certified Case Manager (CCM) exam, and most importantly, advance their careers after the exam. Written for all professionals in all practice settings in case management, it uses real-life examples and an easy-to-read, conversational style to examine the case management process while presenting practical procedural information. An excellent daily reference and training guide for new case managers and seasoned professionals in various setting, The Case Manager’s Handbook, Fifth Edition is the “go-to” resource for facing the day-to-day challenges of case management, especially as the nation navigates through the many changes introduced by the landmark Patient Protection and Affordable Care Act. Significantly updated and revised, it contains eight new chapters: * Hospital Case Management: Changing Roles and Transitions of Care * Patient Centered Medical Home, ACOs, Health Exchanges * Evidence-Based Practice * Public Sector Reimbursement * Predictive Modeling * Pain Management * Health Technology, Trends, and Implications for Case Managers * The Affordable Care Act of 2010: Implications for Case Managers Included with each new print book is an Access Code for a Navigate Companion Website for students with objectives, multiple choice questions, and bonus appendices. |
| case management 101 training: Case Management Suzanne K. Powell, Hussein M. Tahan, 2018-02-26 Prepare for a new career as a case manager—or just upgrade your skills to a whole new level—with the newly updated Case Management: A Practical Guide for Education and Practice, 4th Edition. Ideal for case management certification (CCMC) exam preparation, this is a thorough review of the case manager’s many roles and skills, from acute to post-acute care. Whether you are a nurse transitioning to case management or already active in it, this is your road map to coordinating successful patient care, from hospital to home. Build a strong case management career foundation, with expert, evidence-based direction: NEW chapter on case manager orientation programs that offers orientation checklists, competency assessment, and learning profiles, with available online tools NEW topics on current practice issues and developments, including the impact of the Patient Protection and Affordable Care Act and value-based care NEW content on experiential, problem-based learning—learning practices, training programs, case management team professional development Offers in-depth, evidence-based guidance on: The case manager’s roles, functions, and tasks Key concepts—quality management and outcomes evaluation, legal and ethical considerations, case management process, utilization management, transitions of care The role of the nurse case manager versus social worker role Strategies that ensure effectiveness of case management models Coordinating care, protecting privacy and confidentiality, health insurance benefit analysis, practice standards The Case Management Code of Professional Conduct, accreditation agencies and standards, specialty board certifications Management of resources and reimbursement concepts Case management in various settings—acute care, emergency department, admissions, perioperative services, disease management, insurance case management, palliative care, end-of-life care, hospice, home health care, physician groups, public health/community-based care, rehabilitation Ideal preparation for the CCMC exam—offers a large portion of CCMC exam content—and for Continuing Education Unit (CEU) for Case Management study A must-have desk reference that offers plentiful case studies—considered to be “the bible” of case management |
| case management 101 training: Case Management Mary Hubbard Linz, Patricia L. McAnally, Colleen Ann Wieck, 1989 |
| case management 101 training: The Hospital Case Management Orientation Manual Peggy Rossi, Bsn, Mpa, CCM, Karen Zander, 2014-06-12 The Hospital Case Management Orientation Manual Guide is a comprehensive resource that supplements of initial training for new case managers. This book explains what to document, where to document it to ensure appropriate level of care and reimbursement, and how to avoid unnecessary denials. This book's focus is utilization management, discharge planning, and relevant CMS regulations. It can help new case managers learn how to perform their jobs effectively on their own time. It can also serve as a wide-ranging resource for more experienced case managers, particularly those whose training was less than adequate. |
| case management 101 training: Case Management Shilpa Ross, Natasha Curry, Nick Goodwin, King's Fund (London, England), 2011 |
| case management 101 training: Social Work Case Management Michael J. Holosko, 2017-01-30 Social Work Case Management: Case Studies From the Frontlines by Michael J. Holosko is an innovative book that equips readers with the knowledge and skills they need to be effective case management practitioners in a variety of health and human service organizations. A must-read for students and professionals in social work, this important work introduces a unique Task-Centered Case Management Model built around the unifying principles of the profession—person-in-environment, strengths-based work, and ecological perspective. Over twenty case studies by case managers and professionals offer innovative practice insights, illustrating the practice roles and responsibilities of today's case managers and the realities of conducting case management in today’s growing, exciting, and challenging field. |
| case management 101 training: Solution-Focused Case Management Robert G. Blundo, PhD, LCSW, Joel K Simon, MSW, ACSW, BCD, 2015-11-06 “Blundo and Simon have successfully outlined how a solution-focused perspective can be a powerful tool for case managers. Their understanding and presentation is based upon practice scenarios that are real and applied...They clearly demonstrate the impact of ‘thinking and language’ and the importance of building a collaborative relationship with clients. Their work challenges the traditional theory-driven interventions that focus on problems and arrive at a diagnosis . They encourage a ‘shift’ to a co-constructive partnership that requires a practitioner to respect that clients are ‘experts of their own lives’...They provide a clear step-wise discussion of techniques and strategies that can be employed working with individuals and families in case management settings. This book is a must read.” -Lawrence T. Force, PhD. LCSW-R Professor of Psychology, Mount Saint Mary College, Newburgh, NY From the Foreword Solution-focused practice is a paradigm that stresses client abilities, strengths, and individual goals rather than disability. Written by a team of educator/practitioners noted for their expertise in solution-focused therapy, this “how-to” text for social work, counseling, and psychology students guides current and future case managers in learning this strengths-based, collaborative approach to case management. It discusses both the philosophical basis for solution-focused casework and demonstrates how it is ideally suited for the case management process. The book is based on teaching materials the authors have developed and used in their classes and workshops with undergraduate and graduate students and professionals. The text incorporates new research and theoretical developments in solution-focused therapy as well as actual practice scenarios demonstrating the process of building a collaborative relationship with individual clients and families. Replete with strategies and tools for practicing solution-focused case management, the text describes such essential skills as identifying goals, monitoring progress, working with other agencies, and transitioning out of treatment. It discusses issues related to ethical practice and presents strategies for self-care. Additionally, the book addresses diversity and social justice and their relationships to solution-focused practice. Student exercises help to reinforce knowledge. The text will assist case managers in a variety of settings—hospitals, nursing homes, rehabilitation facilities, community-based mental health agencies, schools, prisons, court systems, and shelters for the homeless and victims of domestic violence—to partner with their clients towards finding strengths-based and solution-focused approaches to resolving issues in a positive way. Key Features: Authored by noted experts in solution-focused education and practice Facilitates a reframing of casework and case management around client strengths and resources Provides specific case examples that allow readers to troubleshoot and apply solution-focused principles to practice Includes student exercises throughout the book |
| case management 101 training: CMSA Core Curriculum for Case Management , 2008 This text contains the core body of knowledge for case management practice as delineated by the Case Management Society of America (CMSA), the largest professional organization of case managers. The core curriculum provides a synthesis of case management evolution, and presents essential elements, concepts, and vision for current and future case management practice. This edition is significantly expanded to reflect the dynamic changes taking place in case management. Each chapter is organized in a consistent format that includes learning objectives; introduction; important terms and concepts; key definitions; and references. |
| case management 101 training: Case Management Models, Second Edition Karen Zander, 2017-06-28 Explains the differences between case management and social work and the ways in which case management functions have evolved over time. Case management is continuously evolving to meet the needs of patients and manage the quality, financial, and legal risks health care systems and accountable care organizations (ACO) face. |
| case management 101 training: The Case Manager's Training Manual David W. Plocher, Patricia L. Metzger, 2001 Stem Cell and Bone Marrow Transplantation |
| case management 101 training: Nursing Case Management Elaine Cohen, Toni G. Cesta, 2004-08-26 This classic resource offers complete coverage of nursing case management - from theoretical background and historical perspective to practical applications and how the field is changing to meet the challenges of today's health care environment. It focuses on the implementation of various case management models used throughout the United States and abroad. Key topics include the impact of public policy on health care; understanding the effects of health care reimbursement and its application at the patient level; throughput and capacity management; the impact of the revenue cycle; compliance and regulatory issues; and principles needed to improve case manager-client interaction. This helpful resource is designed to help nurse case managers assess their organization's readiness for case management, prepare and implement a plan to achieve necessary improvements and evaluate the plan's success. Includes numerous proven case management models currently being used in institutions across the country Organized to take the nursing case manager on a journey from the historical development of nursing case management to the successful implementation of a case management program Offers detailed guidance for planning, implementing, and evaluating a case management program Outlines the planning process with information on key topics such as analysis of the organization, the role of the organization's members, selection criteria for new case managers, case management education, credentialing, and partnerships Features guidelines for implementing a case management program with information on ethical issues, technology, compliance, and regulatory issues Addresses the evaluation component of developing and implementing a case management program by presenting information on outcomes, research, documentation, continuous quality improvement, measuring cost effectiveness, care continuum, and evidence-based practice Presents acute care and community based models of case management Highlights the evolution of collaborative models of case management, addressing key elements of joint decision-making, shared accountability, and interdisciplinary systems of care Addresses health care delivery through case management and public policy by presenting current legislative issues and their affect on both health care reimbursement and the application of care at the patient level Presents the insights, experiences, and advice of nursing administrators who have researched and successfully implemented nursing case management programs in various facilities |
| case management 101 training: Case Management Handbook for Clinicians Rand L Kannenberg, 2003 The text has a variety of user friendly lists, tables, charts, summaries, articles, practice tests, clinical documentation sample forms, resources and contact information about case management in healthcare and human services. There are more than 100 pages of material in addition to the handouts made available in the seminar. The contents of this case management handbook include the following: the differences between case management and social work; case management history; governmental responses in the past; other titles used for case managers; admission summaries; case management service and treatment plans; multi-cultural recommendations for case managers; case management confidentiality; continuity of care; philosophy of case management; case manager status; supervision of case managers; preventing unnecessary prescription problems; depression screenings; case manager attitudes with the chronically mentally ill; counseling and case management professional ethics; establishing rapport with providers; customer service and case management; avoiding case management burnout; hepatitis A/B/C screenings; HIV/AIDS screening; TB screening; release of information; screening for substance use disorders; progress notes; discharge summaries; social history/assessment; psychological history/assessment; medical/dental history/assessment; educational/vocational history/assessment; legal history/assessment; top work settings; top job titles; HMO models; insurance; legal/medical/insurance terms; and case management organizations. |
| case management 101 training: Advanced Case Management Norma Radol Raiff, Barbara K. Shore, 1993-08-19 This overview of issues pertinent to case management in the social services illustrates the diversity of innovative approaches which have been developed. These include: new forms of outreach and assessment; alternative methods for engaging family members and natural supports; and strategies attuned to the needs of culturally diverse constituencies. The degree to which existing services are available to meet clients' needs, and variations in service philosophies and resources are among the issues discussed. Examples from many practice settings illustrate the adaptability of case management. |
| case management 101 training: Emergency Department Case Management, Second Edition Kathleen Walsh, Karen Zander, 2014-11-14 From defining goals, clarifying roles, and understanding the necessary knowledge and skills required, Emergency Department Case Management: The Compendium of Best Practices, 2nd Edition will ensure that ED case management staff have a solid and sustainable foundation in place. After exploring models and reviewing emergency department infrastructure, this compendium will help readers outline key partnerships, present multiple options for case finding, tackle observation status accurately, address quality and evaluation issues, and identify ways ED RN case managers and social workers coordinate care for complex cases, such as pediatric, psychiatric, homeless, and uninsured populations. In addition to many new tools, this book is also packed with more than 20 detailed spotlights and case studies discussing ED case management strategies, best practices, and experiences of ED professionals from across the country. The new edition includes: The presence of case management RNs and Social Workers in emergency departments (ED) has become a standard since the first edition of this text was published in 2007. Ever-expanding and changing regulations for EDs and hospitals have emerged, while best practices have evolved to address these challenges. This new edition discusses these changes and provides updated guidance on running a compliant, effective, and efficient case management team in the ED. It also provides insight on adapting the role of case management based on unique ED patient populations and helps ED case managers stay ahead of the curve by examining what lies ahead in their profession. |
| case management 101 training: Case Management Trainer's "tool Kit" Christopher Kingsley, Youth Research and Technical Assistance Project (U.S.), 1992 |
| case management 101 training: HBR's 10 Must Reads on Managing People, Vol. 2 (with bonus article “The Feedback Fallacy” by Marcus Buckingham and Ashley Goodall) Harvard Business Review, Marcus Buckingham, Michael D. Watkins, Linda A. Hill, Patty McCord, 2020-03-24 Are you a good boss--or a great one? Get more of the management ideas you want, from the authors you trust, with HBR's 10 Must Reads on Managing People (Vol. 2). We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you master the innumerable challenges of being a manager. With insights from leading experts including Marcus Buckingham, Michael D. Watkins, and Linda Hill, this book will inspire you to: Draw out your employees' signature strengths Support a culture of honesty and civility Cultivate better communication and deeper trust among global teams Give feedback that will help your people excel Hire, reward, and tolerate only fully formed adults Motivate your employees through small wins Foster collaboration and break down silos across your company This collection of articles includes Are You a Good Boss--or a Great One?, by Linda A. Hill and Kent Lineback; Let Your Workers Rebel, by Francesca Gino; The Feedback Fallacy, by Marcus Buckingham and Ashley Goodall; The Power of Small Wins, by Teresa M. Amabile and Steven J. Kramer; The Price of Incivility, by Christine Porath and Christine Pearson; What Most People Get Wrong About Men and Women, by Catherine H. Tinsley and Robin J. Ely; How Netflix Reinvented HR, by Patty McCord; Leading the Team You Inherit, by Michael D. Watkins; The Overcommitted Organization, by Mark Mortensen and Heidi K. Gardner; Global Teams That Work, by Tsedal Neeley; Creating the Best Workplace on Earth, by Rob Goffee and Gareth Jones. |
| case management 101 training: Fundamentals of Case Management Practice Nancy Summers, 2016 Features a step-by-step guide through the case management process, from intake and assessment to referrals and termination. This book focuses on what is most important for readers to consider, document, and pass along in each step of the human services process. |
| case management 101 training: Model Rules of Professional Conduct American Bar Association. House of Delegates, Center for Professional Responsibility (American Bar Association), 2007 The Model Rules of Professional Conduct provides an up-to-date resource for information on legal ethics. Federal, state and local courts in all jurisdictions look to the Rules for guidance in solving lawyer malpractice cases, disciplinary actions, disqualification issues, sanctions questions and much more. In this volume, black-letter Rules of Professional Conduct are followed by numbered Comments that explain each Rule's purpose and provide suggestions for its practical application. The Rules will help you identify proper conduct in a variety of given situations, review those instances where discretionary action is possible, and define the nature of the relationship between you and your clients, colleagues and the courts. |
| case management 101 training: Case Management in Mental Health Services Charlotte Sanborn, 2014-06-03 An invaluable resource on the basic principles of case management, including the necessary guidelines for practice. |
| case management 101 training: Parent Management Training Alan E. Kazdin, 2008-12 Among evidence-based therapies for children and adolescents with oppositional, aggressive, and antisocial behavior, parent management training (PMT) is without peer; no other treatment for children has been as thoroughly investigated and as widely applied. Here, Alan E. Kazdin brings together the conceptual and empirical bases underlying PMT with discussions of background, principles, and concepts, supplemented with concrete examples of the ways therapists should interact with parents and children. The second half of the book is a PMT treatment manual. The manual details the particulars of the therapy: what is done to and by whom, what the therapist should say, and what to expect at each stage of treatment. It also contains handouts, charts, and aides for parents. A companion website (www.oup.com/us/pmt) provides additional resources for clinicians. |
| case management 101 training: Lean IT Steven C Bell, Michael A Orzen, 2016-04-19 Winner of a Shingo Research and Professional Publication Award Information Technology is supposed to enable business performance and innovation, improve service levels, manage change, and maintain quality and stability, all while steadily reducing operating costs. Yet when an enterprise begins a Lean transformation, too often the IT department is either left out or viewed as an obstacle. What is to be done? Winner of a 2011 Shingo Research and Professional Publication Award, this book shares practical tips, examples, and case studies to help you establish a culture of continuous improvement to deliver IT operational excellence and business value to your organization. Praise for: ...will have a permanent place in my bookshelf. —Gene Kim, Chief Technology Officer, Tripwire, Inc. ... provides an unprecedented look at the role that Lean IT will play in making this revolutionary shift and the critical steps for sustained success. —Steve Castellanos, Lean Enterprise Director, Nike, Inc. Twenty years from now the firms which dominate their industries will have fully embraced Lean strategies throughout their IT organizations. —Scott W. Ambler, Chief Methodologist for Agile and Lean, IBM Rational ... a great survival manual for those needing nimble and adaptive systems. —Dr. David Labby, MD, PhD, Medical Director and Director of Clinical Support and Innovation, CareOregon ... makes a major contribution in an often-ignored but much-needed area. —John Bicheno, Program Director MS in Lean Operations, Cardiff University ... a comprehensive view into the world of Lean IT, a must read! —Dave Wilson, Quality Management, Oregon Health & Science University |
| case management 101 training: 101 Careers in Healthcare Management Leonard H. Friedman, Anthony R. Kovner, PhD, 2012-11-20 Print+CourseSmart |
| case management 101 training: Social Workers' Desk Reference Albert R. Roberts, Gilbert J. Greene, 2002 Following in the groundbreaking path of its predecessor, the second edition of the 'Social Workers' Desk Reference' provides reliable and highly accessible information about effective services and treatment approaches across the full spectrum of social work practice. |
| case management 101 training: Integrated Treatment for Dual Disorders Kim T. Mueser, Douglas L. Noordsy, Robert E. Drake, Lindy Fox Smith, 2015-05-18 This comprehensive clinical handbook provides virtually everything needed to plan, deliver, and evaluate effective treatment for persons with substance abuse problems and persistent mental illness. From authors at the forefront of the dual disorders field, the book is grounded in decades of influential research. Presented are clear guidelines for developing integrated treatment programs, performing state-of-the-art assessments, and implementing a wide range of individual, group, and family interventions. Also addressed are residential and other housing services, involuntary interventions, vocational rehabilitation, and psychopharmacology for dual disorders. Throughout, the emphasis is on workable ways to combine psychiatric and substance abuse services into a cohesive, unitary system of care. In a convenient large-size format, the volume includes reproducible assessment forms, treatment planning materials, and client handouts. |
| case management 101 training: Healthcare Changes and the Affordable Care Act James S. Powers, 2014-10-20 Healthcare Changes Reach Main Street: A Call to Action for Physicians provides guidance, examples, and information on processes and time lines for physicians based on the implementation of The Affordable Care Act (ACA) that was established in 2010. This volume focuses on how geriatricians and other healthcare professionals can be engaged in responding to the roll-out of the ACA in their communities, and through this engagement assume leadership roles in local hospitals, healthcare organizations, and medical societies to advance quality improvement and new models of care for older adults. In-depth chapters provide an update on quality improvement efforts at the state level, as well as changes in Medicaid financing and the significant impact this will have for older adults, particularly dual-eligibles. Many elements of the ACA are yet to be rolled out and many healthcare decisions are yet to be made. Healthcare Changes Reach Main Street: A Call to Action for Physicians will guide healthcare decision makers and help them to play a leadership role in advancing quality care for older adults in our changing healthcare environment. |
| case management 101 training: Effective Supervision in Social Work Kate Howe, Ivan Gray, 2012-11-19 It is vital that social work managers and leaders are able to deliver and manage effective supervision to their teams. Recent social work reports such as the Munro Review into Child Protection (2011) identified poor supervision as a barrier to good and effective social work practice and highlighted the need for quality supervision to become embedded within departments. This book demonstrates how both managers and their staff can engage with supervision with a view to successful outcomes. There are detailed sections on audit tasks and reflection questions to enable readers to increase awareness of their role as well as develop action plans for improvement in their practice. |
| case management 101 training: United States Attorneys Bulletin , 2006 |
| case management 101 training: The Success Case Method Robert O. Brinkerhoff, 2010-06-21 Each year, organizations spend millions of dollars trying out new innovations and improvements-and millions will be wasted if they can't quickly find out what's working and what is not. The Success Case Method offers a breakthrough evaluation technique that is easier, faster, and cheaper than competing approaches, and produces compelling evidence decision-makers can actually use. Because it seeks out the best stories of how real individuals have actually used innovations, The Success Case Method can ferret out success no matter how small or infrequent. It can salvage the few ''gems'' of success from a larger initiative that is not doing well or find out how to make a partially successful effort even more successful. The practical methods and tools in this book can help those who initiate and foster change, including leaders, executives, managers, consultants, training directors, and anyone else who is trying to make things work better in organizations get the greatest returns for their investments. |
| case management 101 training: Life Care Planning and Case Management Across the Lifespan Tanya Rutherford-Owen, Mary Barros-Bailey, Roger O. Weed, 2023-11-23 Celebrating 25 years since its first publication, the fifth edition of this best-selling text is the most up-to-date and complete resource available on what a life care planner does, how the life care planner does it, and issues that affect the day-to-day role of a life care planner. Now featuring new material on pediatric life care planning and case management, including brachial plexus injuries and neurodevelopmental disorders, this new edition provides guidance and planning for cases across the lifespan. It begins with a series of chapters examining ten different professional specializations that often contribute to a life care plan, before providing critical information for developing life care plans for individuals with different physical, mental, and cognitive conditions including spinal cord injury, brain injury, and chronic pain. Uniquely comprehensive, the book also includes chapters on the forensic and legal context of life care planning, as well as equipment/technology, evidence-based literature/resources, and special education/special needs planning relevant to pediatric life care planning. Also including chapters dedicated to life care planning methodology and life care planning research, this is an essential resource for anyone practicing or studying life care planning or managing the needs of those requiring chronic medical care over the lifespan. |
| case management 101 training: Official Gazette of the United States Patent and Trademark Office , 2004 |
| case management 101 training: Case Studies in Nursing Case Management Suzanne Smith Blancett, Dominick L. Flarey, 1996 Case Studies in Nursing Case Management provides portrayals of health care organizations around the nation that have successfully implemente d case management programs. It reports on how case management is being used in inpatient, ambulatory, operating room, intensive care, home h ealth, and subacute settings. Specific populations such as pediatric, maternity, dialysis, geriatric, psychiatric, and AIDS/HIV patients are also addressed. Case managers' roles in managed care and community-ba sed settings as well as in insurance companies are described. |
| case management 101 training: Case Interview Secrets Victor Cheng, 2012 Cheng, a former McKinsey management consultant, reveals his proven, insider'smethod for acing the case interview. |
| case management 101 training: The Cross-Cultural Practice of Clinical Case Management in Mental Health Peter Manoleas, 2013-01-11 Discover a culturally competent model of clinical case management in mental health practice settings. In The Cross-Cultural Practice of Clinical Case Management, author Peter Manoleas synthesizes some of the existent thinking on case management in cross-cultural psychotherapy settings and develops an effective model of clinical case management for mental health practitioners. The person-in-environment approach leads mental health professionals to realize that case managers and their clients must deal with a variety of cultures within the treatment environment. Rehabilitation programs, substance abuse programs, public assistance, the police, and especially psychiatry itself, are each characterized by their own 'cultures.’These may, at times, conflict with or present significant dissonance with the client's own ethnic culture. The Cross-Cultural Practice of Clinical Case Management advocates that the role of “culture broker” be added to the list of activities for effective clinical case managers. Several of the major ethnic groups represented in public mental health populations are examined, as well as other topics relevant to the daily practice of mental health professionals: Effective cross-cultural crisis intervention The culture of homelessness Women and the mental health system Asians and Pacific Islanders Latinos African Americans Native Americans Seriously Emotionally Disturbed Children The Cross-Cultural Practice of Clinical Case Management is of interest to practicing mental health professionals in the public sector as those systems convert from individual therapy to case management models of service delivery. Increasing numbers of ethnic minorities in public systems and the emphasis on cultural competence will make all of the topics of interest to many readers. |
| case management 101 training: Almost Home Patricia M. Baranek, Raisa B. Deber, Alan Paul Williams, 2004-01-01 While Medicare continues to resist political and ideological forces aimed at shrinking the state's role, cost constraints, demographic pressures and technological advancements are increasing pressure on home and community care. |
| case management 101 training: Pediatric Life Care Planning and Case Management Susan Riddick-Grisham, Laura Deming, 2004-06-22 The life care plan is a dynamic document that provides an organized plan for the current and future needs of individuals with chronic health care needs. It can serve as a roadmap for the families, caregivers, therapists, physicians, and others involved with the ongoing care of a special needs child. Pediatric Life Care Planning and Case Mana |
| case management 101 training: Family Support Programs and Rehabilitation Louise Margaret Smith, Hamish P. D. Godfrey, 2013-06-29 The permanent effects of traumatic brain injury (TBI) are not limited to the person who suffers the injury. People who care for the individual, particularly family members, suffer in various ways. Family members are often confused as to the behavioral and neuropsychological changes that they see in a brain-injured rela tive. They can become frustrated and angry when the individual does not return to premorbid levels of functioning. They can become tired and worn down from repeated problems in trying to manage the individual's difficulties while having only fragmented information regarding them. Drs. Smith and Godfrey have provided a useful service for family members by summarizing important neuropsychological changes associated with TBI and providing practical guidelines for coping with these problems. While the neuropsychological problems they describe are not completely understood, the authors provide a useful description of many of the neuro behavioral problems seen following TBI in young adults. They attempt to provide guidelines for family members that have practical utility in understanding and managing these patients. Theirs is a cognitive-behavioral approach that can have utility for this group of individuals. I applaud their efforts to provide something systematic and practical for family members. |
| case management 101 training: The Transfer of Learning Sarah Leberman, Lex McDonald, 2016-02-17 The book addresses a crucial issue for all involved in education and training: the transfer of learning to new and different contexts. Educators, employers and learners face the problem of ensuring that what is learnt in the classroom is able to be adapted and used in the workplace. It focuses on adult learners in professional and vocational contexts. The authors provide an accessible book on the transfer of learning which draws on multi-disciplinary perspectives from education, psychology and management. The Transfer of Learning will be useful both for postgraduate students and for practitioners wanting to deepen their understanding of transfer and for those interested in practical applications. It combines theory and practice from international research and the authors' own case studies of transfer involving learners engaged in professional development and study towards qualifications. Theories of adult learning, change and lifelong learning are discussed in relation to the transfer of learning. The purpose of this book is to emphasise to tertiary educators and trainers the importance of transfer and in doing so highlight the participants' voices as central foci in coming to an understanding of the process. By doing this it balances the literature which has to date emphasized transfer from a trainer's and/or organization's perspective. There has been little if any substantive material on tertiary transfer issues and yet demands are increasing for tertiary education providers to be more accountable and more focused on developing students' ability to use their learning in everyday work situations. The book is unique in that it adopts a phenomenological perspective and underscores the significance of the participants' voices in understanding issues. |
Case Management 101 - TN.gov
Medical Case Management Case Management is defined as a professional activity that involves: • Assessment and mutual determination of needs • Brokerage of available services • Advocacy …
CORE CONCEPTS AND PRINCIPLES OF EFFECTIVE CASE …
This document, produced by the Concepts and Principles Sub-group, aims to provide a concise description of the concept of case management and the basic ideas or rules that explain, …
Integrated Case Management 101 - Supreme Court of Ohio
Case planning is where the actual plan is built and how criminogenic needs will be addressed. Interactions youth should focus less on detecting violations and instead focus finding …
Basic CM Training Module 1 - University of Pittsburgh
What Is/Are: Targeted Case Management? Intensive Case Management? Blended Case Management? Health Choices? The same (7) case management services (see regulations) …
wit-wioa-program-case-management-exercise-workbook-twc
This manual contains the exercises for the WorkinTexas.com (WIT) WIOA Case Management training class. You may also use this book as a desk aid to assist you with completing …
Case Management Toolkit 01-06-11 - NYC.gov
The DYCD case management process is an approach characterized by attention to individual needs, advocacy to facilitate participant access to services and benefits, and effective …
Case-Management 101 for Community Health Workers CMS …
Introduction The purpose of this module is to provide an orientation to case-management in the context of Community Health Work. We will discuss what case-management is, ethics and …
Case Management 101 Supportive Services Benefits
What is Case Management? Case management - is the individual or family-centered approach to assisting people with accessing the services they want and need. It includes …
Case Management Manual - nachcares.org
Case Management is a service provided on an ongoing basis that includes individual assessment, service plan development, arranging for necessary services, follow-up, and ongoing …
Module 1: Introduction to Case Management - Florida DCF
Case Management Process Learning Objectives: 1. Identify and describe the four family engagement standards used for information gathering. 2. Recognize the importance of …
Virginia WIOA Title I Case Manager Learning and Resource …
responsibilities of a case manager and prepare you to take on a full caseload. You will become acquainted with local policies and contracts and the Workforce Innovation and
Fundamentals of Case Management Practice - Indian Health …
Case management is a process for assessing the client’s total situation and addressing the needs and problems found in that assessment. The primary purpose for case management is to …
WorkinTexas.com Choices Case Management Training Guide
The Choices module provides for the full case management of the employment and training requirements for the federal Temporary Assistance for Needy Families (TANF) program.
Case Manager Introduction Training Manual - Colorado
Work with the case manager to ensure that responses and goals that are developed reflect the participant’s preferences and objectives.
Social Services Case Manager Training and Certification Manual
New worker training for Social Services Case Managers is a sequenced combination of online training, field practice activities, and classroom instruction. Certification activities are …
Three Key Principles for Effective Case Management
an important principle for social workers and case managers to remember and apply. EBP is a process case managers use to guide and inform the delivery of services, integrating the …
Case Management 101 Training (Download Only)
Case Management 101 Training M. Lindell Joseph,Diane Huber. Case Management 101 Training: Core Skills for Hospital Case Managers Tony Cesta,Beverly Cunningham,2009-06 Core Skills …
Case Management Unit 1 - myLearningPointe
In future units we will explore the basic functions and various models of case management, identify competencies of case management practice, and define who the consumers of case …
Module 1 SCCM Text Script - Virginia Commonwealth University
Welcome to Module 1 of the Department of Behavioral Health and Developmental Services (DBHDS) Support Coordination/Case Management Training Modules. This curriculum is …
POLICY AND ADMINISTRATIVE PROCEDURE Indiana …
Sep 11, 2023 · 2. Successfully complete IRAS Training, Case Management 101 training, and Continuous Quality Improvement Training, 3. Monitor Correctional Caseworkers for adherence …
Case Management 101 - TN.gov
Medical Case Management Case Management is defined as a professional activity that involves: • Assessment and mutual determination of needs • Brokerage of available services • Advocacy to …
CORE CONCEPTS AND PRINCIPLES OF EFFECTIVE CASE …
This document, produced by the Concepts and Principles Sub-group, aims to provide a concise description of the concept of case management and the basic ideas or rules that explain, outline …
Integrated Case Management 101 - Supreme Court of Ohio
Case planning is where the actual plan is built and how criminogenic needs will be addressed. Interactions youth should focus less on detecting violations and instead focus finding …
Basic CM Training Module 1 - University of Pittsburgh
What Is/Are: Targeted Case Management? Intensive Case Management? Blended Case Management? Health Choices? The same (7) case management services (see regulations) are …
wit-wioa-program-case-management-exercise-workbook-twc
This manual contains the exercises for the WorkinTexas.com (WIT) WIOA Case Management training class. You may also use this book as a desk aid to assist you with completing activities at …
Case Management Toolkit 01-06-11 - NYC.gov
The DYCD case management process is an approach characterized by attention to individual needs, advocacy to facilitate participant access to services and benefits, and effective resource …
Case-Management 101 for Community Health Workers …
Introduction The purpose of this module is to provide an orientation to case-management in the context of Community Health Work. We will discuss what case-management is, ethics and basic …
Case Management 101 Supportive Services Benefits
What is Case Management? Case management - is the individual or family-centered approach to assisting people with accessing the services they want and need. It includes …
Case Management Manual - nachcares.org
Case Management is a service provided on an ongoing basis that includes individual assessment, service plan development, arranging for necessary services, follow-up, and ongoing monitoring …
Module 1: Introduction to Case Management - Florida DCF
Case Management Process Learning Objectives: 1. Identify and describe the four family engagement standards used for information gathering. 2. Recognize the importance of …
Virginia WIOA Title I Case Manager Learning and Resource …
responsibilities of a case manager and prepare you to take on a full caseload. You will become acquainted with local policies and contracts and the Workforce Innovation and
Fundamentals of Case Management Practice - Indian …
Case management is a process for assessing the client’s total situation and addressing the needs and problems found in that assessment. The primary purpose for case management is to improve …
WorkinTexas.com Choices Case Management Training Guide
The Choices module provides for the full case management of the employment and training requirements for the federal Temporary Assistance for Needy Families (TANF) program.
Case Manager Introduction Training Manual - Colorado
Work with the case manager to ensure that responses and goals that are developed reflect the participant’s preferences and objectives.
Social Services Case Manager Training and Certification Manual
New worker training for Social Services Case Managers is a sequenced combination of online training, field practice activities, and classroom instruction. Certification activities are …
Three Key Principles for Effective Case Management
an important principle for social workers and case managers to remember and apply. EBP is a process case managers use to guide and inform the delivery of services, integrating the following …
Case Management 101 Training (Download Only)
Case Management 101 Training M. Lindell Joseph,Diane Huber. Case Management 101 Training: Core Skills for Hospital Case Managers Tony Cesta,Beverly Cunningham,2009-06 Core Skills for …
Case Management Unit 1 - myLearningPointe
In future units we will explore the basic functions and various models of case management, identify competencies of case management practice, and define who the consumers of case …
Module 1 SCCM Text Script - Virginia Commonwealth University
Welcome to Module 1 of the Department of Behavioral Health and Developmental Services (DBHDS) Support Coordination/Case Management Training Modules. This curriculum is designed for …
POLICY AND ADMINISTRATIVE PROCEDURE Indiana …
Sep 11, 2023 · 2. Successfully complete IRAS Training, Case Management 101 training, and Continuous Quality Improvement Training, 3. Monitor Correctional Caseworkers for adherence to …
