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| case management skills social work: Social Work Case Management Betsy Vourlekis, 2017-07-05 This new practice text provides a series of readings focusing on case management in a number of fields and in a variety of settings with different client populations. Each chapter examines a major component of case management practice by presenting information about an innovative program from a different location around the country. In conjunction, these readings provide a road map to social work case management.In addition to offering up-to-date practice approaches and examining the functions and skills of case management in depth, the authors provide the policy information needed for putting this traditional form of social work practice into today's service delivery context. |
| case management skills social work: Case Management in Social Work Julius R. Ballew, 1996 Overview -- Engaging -- Assessing resources -- Assessing barriers -- Goal planning -- Assessing external resources -- Assessing internal resources -- Coordination -- Disengaging -- Providing agency support. |
| case management skills social work: Social Work Case Management Michael J. Holosko, 2017-01-30 Social Work Case Management: Case Studies From the Frontlines by Michael J. Holosko is an innovative book that equips readers with the knowledge and skills they need to be effective case management practitioners in a variety of health and human service organizations. A must-read for students and professionals in social work, this important work introduces a unique Task-Centered Case Management Model built around the unifying principles of the profession—person-in-environment, strengths-based work, and ecological perspective. Over twenty case studies by case managers and professionals offer innovative practice insights, illustrating the practice roles and responsibilities of today's case managers and the realities of conducting case management in today’s growing, exciting, and challenging field. |
| case management skills social work: Case Management Arthur J. Frankel, Sheldon Gelman, Diane K. Pastor, 2019 Over the course of twenty years and across three editions, this text has approached case management as both an art and a science by providing students and practitioners with the basics of case management theory, skills, and applications. This fourth edition, which focuses on both the social work and nursing professions, offers trainers, instructors, and students detailed information about how case management is delivered, major issues encountered in practice, how services are affected by different populations, and the unique skills that are required by case managers in order to be effective. Chapter exercises and numerous case examples help readers practice some of the skills associated with the content offered.Case Management is unique in that it brings together the major professions that conduct case management in the United States. It is focused on skill learning more than on theory, and discusses not only the importance of case management in the current social work and medical milieu, but also the challenges that case managers face in helping clients. In addition, the text offers a model for integrated case management between professions and in numerous settings, including nursing centers, community mental health facilities, and criminal justice centers. |
| case management skills social work: CMSA's Integrated Case Management Kathleen Fraser, MSN, MHA, RN-BC, CCM, CRRN, Rebecca Perez, MSN, RN, CCM, FCM, Corine Latour, PhD, RN, 2018-01-28 Written by case managers for case managers, this reference manual for nurses and other health professionals presents a CMSA tested approach towards systematically integrating physical and mental health case management principles and assessment tools. Since the health care field has undergone major changes such as the passing of the Patient Protection and Affordable Care Act, Mental Health Parity, Transition of Care & Chronic Care Management and the Medicare Act and CHIP Authorization Act (MACRA), health care workers must competently know how to integrate those new regulations, describe alternative payment options, and implement requirements for greater patient and family assessment, care planning, and care coordination in their practice. CMSA’s Integrated Case Management delves into the role of the case manager and unpacks how case managers assess and treat complex patients. These are patients who may be challenged with medical and behavioral conditions, poor access to care services, as well as chronic illnesses and disabilities, and require multidisciplinary care to regain health and function. With a wealth of information on regulatory requirements, new models of care, integration of services, digital and telemedicine, and new performance measures that are clearly defined for nurses in nursing terminology, chapters outline the steps needed to begin, implement, and use the interventions of the Integrated Case Management approach. All content aligns with the newly revised 2017 Model Care Act, CMSA Standards of Practice 2016 as well as the CMSA Core Curriculum for Case Management Third Edition. |
| case management skills social work: Solution-based Casework William C. Barrett, 2020-08-13 Solution-based casework is an approach to assessment, case planning, and case management that combines what we know from clinical social work with what we value about sound social work practice. It is grounded in family-centered social work and draws from clinical approaches within social work and mental health. By integrating problem- and solution-focused approaches that form the clinical and social work traditions, treatment partnerships are more easily formed between family, caseworker, and service provider. Solution-Based Casework is a skill-based, practice-oriented text that provides the specific guidance that students and new practitioners need in order to make sense quickly of the complex tasks of assessment and case planning in child welfare. The book flows out of a long practice experience, and was developed in consultation with workers and supervisors who were attempting to remedy problems viewed as contributing to recurrent abuse and neglect. It seeks to end adversarial relationships in casework and advocates case plans based on specific outcome skills rather than on those written with vague outcome goals measuring attendance in counseling. It serves as a common conceptual framework for integrating disparate segments of a response network, thereby allowing all providers in a therapeutic system to work toward common goals. The text is divided into three sections. In Section I the conceptual history and theoretical foundations of solution-based casework are presented so that the reader can place this approach to casework within the ongoing professional conversation about what constitutes sound practice. Section II addresses issues of assessment and case planning. Section III focuses on case management issues and how treatment team members experience a solution-based casework approach. |
| case management skills social work: Essential Skills of Social Work Practice Thomas O'Hare, 2019-10-22 Essential Skills of Social Work Practice: Assessment, Intervention, and Evaluation, third edition, by Thomas O'Hare, PhD, MSW, is written for advanced BSW and beginning MSW students who intend to work primarily in the mental health field. The book consists of three parts. Part I covers foundation concepts, including linkages among assessment, intervention, and evaluation; the relationship between research and practice; and essential ethics in social work practice. Part II addresses essential practice skills used throughout social work practice: supportive and relationship-building skills, cognitive-behavioral skills, and case management skills. Part III describes how these essential skills are combined as evidence-based practices targeting specific problems and disorders, including major mental illnesses, substance abuse and personality disorders, couples in conflict, and both internalizing and externalizing disorders in children and adolescents. The chapters focusing on disorders of children and adolescents emphasize family-based interventions. The final chapter addresses the profession's transition to evidence-based practices and related challenges given that their adoption is now expected in professional mental health practice-- |
| case management skills social work: Solution-Focused Case Management Robert G. Blundo, PhD, LCSW, Joel K Simon, MSW, ACSW, BCD, 2015-11-06 “Blundo and Simon have successfully outlined how a solution-focused perspective can be a powerful tool for case managers. Their understanding and presentation is based upon practice scenarios that are real and applied...They clearly demonstrate the impact of ‘thinking and language’ and the importance of building a collaborative relationship with clients. Their work challenges the traditional theory-driven interventions that focus on problems and arrive at a diagnosis . They encourage a ‘shift’ to a co-constructive partnership that requires a practitioner to respect that clients are ‘experts of their own lives’...They provide a clear step-wise discussion of techniques and strategies that can be employed working with individuals and families in case management settings. This book is a must read.” -Lawrence T. Force, PhD. LCSW-R Professor of Psychology, Mount Saint Mary College, Newburgh, NY From the Foreword Solution-focused practice is a paradigm that stresses client abilities, strengths, and individual goals rather than disability. Written by a team of educator/practitioners noted for their expertise in solution-focused therapy, this “how-to” text for social work, counseling, and psychology students guides current and future case managers in learning this strengths-based, collaborative approach to case management. It discusses both the philosophical basis for solution-focused casework and demonstrates how it is ideally suited for the case management process. The book is based on teaching materials the authors have developed and used in their classes and workshops with undergraduate and graduate students and professionals. The text incorporates new research and theoretical developments in solution-focused therapy as well as actual practice scenarios demonstrating the process of building a collaborative relationship with individual clients and families. Replete with strategies and tools for practicing solution-focused case management, the text describes such essential skills as identifying goals, monitoring progress, working with other agencies, and transitioning out of treatment. It discusses issues related to ethical practice and presents strategies for self-care. Additionally, the book addresses diversity and social justice and their relationships to solution-focused practice. Student exercises help to reinforce knowledge. The text will assist case managers in a variety of settings—hospitals, nursing homes, rehabilitation facilities, community-based mental health agencies, schools, prisons, court systems, and shelters for the homeless and victims of domestic violence—to partner with their clients towards finding strengths-based and solution-focused approaches to resolving issues in a positive way. Key Features: Authored by noted experts in solution-focused education and practice Facilitates a reframing of casework and case management around client strengths and resources Provides specific case examples that allow readers to troubleshoot and apply solution-focused principles to practice Includes student exercises throughout the book |
| case management skills social work: Case Management, Third Edition Arthur J. Frankel, Sheldon R. Gelman, 2011-08 Case managers provide an indispensable service, acting as both experts and liaisons to the wide variety of services, resources, and opportunities available to their clients. The authors use their extensive practice, classroom, and research experience to delineate clearly the steps of the case management process and to address the myriad roles case managers fill in different practice situations. By detailing the various processes and goals of case management and the different populations they help, the authors present a resource that is invaluable not only to social workers, but also to case managers in nursing centers, community mental health facilities, and criminal justice centers. The third edition of this book is updated to reflect the constantly changing nature of the helping professions. New and updated references provide readers with an array of options for pursuing specific aspects of case management. The book is attentive to the evolving needs of a variety of populations, and it now contains a new section on working with members of the military and their families. This edition also contains new information on case management within larger organizations that provide mental health services. |
| case management skills social work: Case Management Suzanne K. Powell, Hussein M. Tahan, 2018-02-26 Prepare for a new career as a case manager—or just upgrade your skills to a whole new level—with the newly updated Case Management: A Practical Guide for Education and Practice, 4th Edition. Ideal for case management certification (CCMC) exam preparation, this is a thorough review of the case manager’s many roles and skills, from acute to post-acute care. Whether you are a nurse transitioning to case management or already active in it, this is your road map to coordinating successful patient care, from hospital to home. Build a strong case management career foundation, with expert, evidence-based direction: NEW chapter on case manager orientation programs that offers orientation checklists, competency assessment, and learning profiles, with available online tools NEW topics on current practice issues and developments, including the impact of the Patient Protection and Affordable Care Act and value-based care NEW content on experiential, problem-based learning—learning practices, training programs, case management team professional development Offers in-depth, evidence-based guidance on: The case manager’s roles, functions, and tasks Key concepts—quality management and outcomes evaluation, legal and ethical considerations, case management process, utilization management, transitions of care The role of the nurse case manager versus social worker role Strategies that ensure effectiveness of case management models Coordinating care, protecting privacy and confidentiality, health insurance benefit analysis, practice standards The Case Management Code of Professional Conduct, accreditation agencies and standards, specialty board certifications Management of resources and reimbursement concepts Case management in various settings—acute care, emergency department, admissions, perioperative services, disease management, insurance case management, palliative care, end-of-life care, hospice, home health care, physician groups, public health/community-based care, rehabilitation Ideal preparation for the CCMC exam—offers a large portion of CCMC exam content—and for Continuing Education Unit (CEU) for Case Management study A must-have desk reference that offers plentiful case studies—considered to be “the bible” of case management |
| case management skills social work: The Changing Face of Health Care Social Work, Third Edition Sophia F. Dziegielewski, PhD, LCSW, 2013-05-03 This third edition of a best-selling social work text reflects the dramatic changes that have taken place in our health care environment since the second edition was published in 2004óand will likely continue to take place. It is a practical guide for social workers who must navigate our complex health care environment and accept new challenges while adapting to continual change. The book encompasses many facets of professional health care social work within the U.S. health care system, across key health care settings and with numerous different patient populations. The book is also a call to action for social workers, who today must not only be therapeutically effective but must be professionally competitive with other health care providers that claim similar treatment strategies and techniques. Permeating the third edition is a strong emphasis on the importance of developing best practices that are evidence-based, supportive, and ethically accountable while remaining time-limited and cost-effective. Each chapter contains a Glossary, Questions for Further Study, and a list of relevant websites. At the end of each chapter, a ìFuture Directionsî section helps social workers understand what to expect and how to prepare for changes in order to practice successfully. This third edition additionally encompasses updated professional profiles for diverse arenas of practice and is accompanied by an Instructorís Manual that provides a test bank, activities designed to enhance learning, and a sample syllabus. Completely new or updated sections examine: Mental health parity Changes in billing Evidence-based practice strategy Electronic record keeping and other advances in health technology Information related to the DSM-5 Protecting yourself legally in your documentation Protecting the privacy of the client Supervision in the health care setting The importance of teamwork and collaboration Social work in the military and VA settings Safety planning |
| case management skills social work: The Strengths Model Charles A. Rapp, Richard J. Goscha, 2011-10-31 Presenting a compelling alternative to the traditional medical approach, The Strengths Model demonstrates an evidence-based approach to helping people with a psychiatric disability identify and achieve meaningful and important life goals. Since the first edition of this classic textbook appeared, the strengths model has matured into a robust vision of mental health services. Both a philosophy of practice and a specific set of tools and methods, the strengths model is designed to facilitate a recovery-oriented partnership between client and practitioner. This completely revised edition charts the evolution of the strengths model, reviews the empirical support behind it, and illustrates the techniques and values that guide its application. Features new to this edition: - An extensive update of the strengths literature, focusing on recovery as the dominant paradigm in mental health services - Richly drawn case vignettes demonstrating the application of methods - Integration of empirical research and consumers>' own experiences - Completely updated strengths assessment and fidelity scales - In-depth discussions and examples guide practitioners from theory to applied practice - Descriptions of how to teach and successfully supervise large-scale implementations of strengths model work For social workers and other mental health specialists working with clients to move beyond the disabling effects of mental illness to a life filled with meaning, purpose, and identity, this remains the crucial text. |
| case management skills social work: Crossing the Quality Chasm Institute of Medicine, Committee on Quality of Health Care in America, 2001-07-19 Second in a series of publications from the Institute of Medicine's Quality of Health Care in America project Today's health care providers have more research findings and more technology available to them than ever before. Yet recent reports have raised serious doubts about the quality of health care in America. Crossing the Quality Chasm makes an urgent call for fundamental change to close the quality gap. This book recommends a sweeping redesign of the American health care system and provides overarching principles for specific direction for policymakers, health care leaders, clinicians, regulators, purchasers, and others. In this comprehensive volume the committee offers: A set of performance expectations for the 21st century health care system. A set of 10 new rules to guide patient-clinician relationships. A suggested organizing framework to better align the incentives inherent in payment and accountability with improvements in quality. Key steps to promote evidence-based practice and strengthen clinical information systems. Analyzing health care organizations as complex systems, Crossing the Quality Chasm also documents the causes of the quality gap, identifies current practices that impede quality care, and explores how systems approaches can be used to implement change. |
| case management skills social work: Health and Human Services Issues United States. General Accounting Office, 1993 Discussing major policy, management, and program issues facing Congress and the Clinton administration in the area of health and human services, this pamphlet provides recommendations for the Department of Health and Human Services (HHS) regarding the social security system, the welfare system, preventing child abuse, and safeguarding the nation's food supply. Following an overview of important issues facing the nation, the second section suggests steps to bolster public confidence in the social security system, including building the system's trust fund by increasing contribution levels and modernizing computer systems. The next section provides recommendations for continuing the welfare reform movement and the implementation of the Family Support Act, such as developing automated data systems to effectively manage caseloads, setting goal-oriented program performance standards, and identifying and sharing effective initiatives between states. The fourth section suggests that HHS provide states with greater flexibility in using government funds to prevent child abuse through early intervention and that a national foster care system be developed to provide outcome-oriented data on child welfare services. The final section proposes that an agency-wide system for tracking regulation development be implemented in the Food and Drug Administration to improve agency effectiveness and better allocate existing resources. Includes references for 22 related GAO products. (BCY). |
| case management skills social work: Case Management Mary Hubbard Linz, Patricia L. McAnally, Colleen Ann Wieck, 1989 |
| case management skills social work: Social Work Case Management Betsy Vourlekis, Roberta R. Greene, 2017-07-05 This new practice text provides a series of readings focusing on case management in a number of fields and in a variety of settings with different client populations. Each chapter examines a major component of case management practice by presenting information about an innovative program from a different location around the country. In conjunction, these readings provide a road map to social work case management.In addition to offering up-to-date practice approaches and examining the functions and skills of case management in depth, the authors provide the policy information needed for putting this traditional form of social work practice into today's service delivery context. |
| case management skills social work: Direct Practice Skills for Evidence-Based Social Work Elizabeth C. Pomeroy, PhD, LCSW, Renée Bradford Garcia, MSW, LCSW, 2017-12-28 Featuring an evidence- and strengths-based approach to practice methods, this new text teaches students how to apply social work skills in a variety of settings. Designed to enhance self-awareness, professionalism, ethical reasoning, cultural sensitivity, and an appreciation for social justice issues, this text introduces readers to social work’s core values and practice methods to help them assimilate the skills needed for working in the field. Cases and skills-based exercises demonstrate how to make accurate assessments and design effective intervention plans. After laying the groundwork in theory, values, and ethics, the authors review methods for working with individuals, children, and families from an individual and environmental strengths-based perspective. Client engagement, assessment, intervention, evaluation and termination, and documentation are then reviewed. Readers are introduced to the foundational concepts of social work practice and through application learn to successfully work with clients. Key Features Integrates the Council on Social Work Education’s EPAS standards and core competencies throughout, including engagement, assessment, intervention, evaluation, social justice, ethics, critical thinking, professional conduct and decision making, and cultural competency and diversity. Case scenarios in client interview format that closely resemble actual interactions, followed by questions, test readers’ understanding of the practice skills needed to work in the field. Skill-building exercises including individual and group activities, role plays, simulations, and discussion questions that provide an opportunity to apply one’s knowledge and skill sets. Personal reflections that encourage students to examine their own beliefs to help them assimilate social work ethics and values into their professional demeanor. Icons throughout the text that draw attention to useful tips for developing direct practice skills. A strengths-based approach that heightens understanding and results in a higher level of proficiency in the change process. Introduces challenging situations often encountered in practice to help readers acquire the more advanced practice skills necessary for assessment and intervention. Resources including PowerPoints, test questions, sample syllabi, and suggested answers to text exercises and discussion questions. |
| case management skills social work: Case Management, Third Edition Arthur J. Frankel, Sheldon R. Gelman, 2011-07-26 Case managers provide an indispensable service, acting as both experts and liaisons to the wide variety of services, resources, and opportunities available to their clients. The authors use their extensive practice, classroom, and research experience to delineate clearly the steps of the case management process and to address the myriad roles case managers fill in different practice situations. By detailing the various processes and goals of case management and the different populations they help, the authors present a resource that is invaluable not only to social workers, but also to case managers in nursing centers, community mental health facilities, and criminal justice centers. The third edition of this book is updated to reflect the constantly changing nature of the helping professions. New and updated references provide readers with an array of options for pursuing specific aspects of case management. The book is attentive to the evolving needs of a variety of populations, and it now contains a new section on working with members of the military and their families. This edition also contains new information on case management within larger organizations that provide mental health services. |
| case management skills social work: Social Work Practice Carel B. Germain, 2010-06-01 Social Work Practice |
| case management skills social work: Mental Health Case Management Shaun M. Eack, Carol M. Anderson, Catherine G. Greeno, 2012-08-15 This fully-updated sixth edition offers a clear and thorough introduction to the history of the NHS, its funding and priorities, and to the process of policy making. |
| case management skills social work: CMSA Core Curriculum for Case Management , 2008 This text contains the core body of knowledge for case management practice as delineated by the Case Management Society of America (CMSA), the largest professional organization of case managers. The core curriculum provides a synthesis of case management evolution, and presents essential elements, concepts, and vision for current and future case management practice. This edition is significantly expanded to reflect the dynamic changes taking place in case management. Each chapter is organized in a consistent format that includes learning objectives; introduction; important terms and concepts; key definitions; and references. |
| case management skills social work: Treatment Alternatives to Street Crime James A. Inciardi, Duane C. McBride, 1994-03 Treatment Alternatives to Street Crime (TASC) provides an objective bridge between two separate institutions: the criminal justice system and the drug treatment community. Under TASC, community-based supervision is made available to drug-involved individuals who would otherwise burden the justice system with their persistent drug-associated criminality. TASC operates in more than 100 jurisdictions. Covers: empirical and theoretical foundations of TASC; early years of TASC; early TASC evaluations; the current structure of TASC; and the future of TASC. References. |
| case management skills social work: The Strengths Perspective in Social Work Practice Dennis Saleebey, 2013 A conceptual and practical presentation of the strengths perspective in social work. Part of the Advancing Core Competencies Series, a unique series that helps students taking advanced social work courses apply CSWE's core competencies and practice behaviours examples to specialised fields of practice. The Strengths Perspective in Social Work Practice, 6th edition, presents both conceptual and practical elements of the strengths perspective - from learning about and practicing the strengths perspective to using the strengths perspective with older adults, the chronically ill, and substance abusers. Many of the chapters address recent events -from the tragic shooting in Tucson to the uprisings in the Middle East. Each chapter begins with a section from an expert in the field. A better teaching and learning experience This program will provide a better teaching and learning experience--for you and your students. Here's how: Improve Critical Thinking - Each chapter contains four critical thinking questions and two short essay questions that require the reader to apply key concepts. Engage Students - Extensive case examples keep students interested and help them see a connection between theory and practice. Explore Current Issues - Three new chapters have been added to reflect the most current knowledge in the field. Apply CSWE Core Competencies - The text integrates the 2008 CSWE EPAS, with critical thinking questions and practice tests to assess student understanding and development of competencies and practice behaviours. |
| case management skills social work: Case Management Shilpa Ross, Natasha Curry, Nick Goodwin, King's Fund (London, England), 2011 |
| case management skills social work: Ask a Manager Alison Green, 2018-05-01 From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together |
| case management skills social work: The Hospital Case Management Orientation Manual Peggy Rossi, Bsn, Mpa, CCM, Karen Zander, 2014-06-12 The Hospital Case Management Orientation Manual Guide is a comprehensive resource that supplements of initial training for new case managers. This book explains what to document, where to document it to ensure appropriate level of care and reimbursement, and how to avoid unnecessary denials. This book's focus is utilization management, discharge planning, and relevant CMS regulations. It can help new case managers learn how to perform their jobs effectively on their own time. It can also serve as a wide-ranging resource for more experienced case managers, particularly those whose training was less than adequate. |
| case management skills social work: Social Work, Criminal Justice, and the Death Penalty Lauren A. Ricciardelli, 2020-08-10 Social workers have their hands in a lot of big sociopolitical issues. When it comes to the death penalty, their involvement is especially crucial. Social workers might support those receiving the sentence, engage with the families of those sentenced, participate in mitigation work, examine the critical discourse (psychiatric, psychological, and legal) leading up to and after the sentence, contribute to research surrounding mental health as it relates to the criminal justice system, or even use social advocacy and policy practice to examine the death penalty. In Social Work, Criminal Justice, and the Death Penalty, professionals with backgrounds spanning, law, forensics, academia, and social work combine and explain their experiences surrounding this prominent social justice issue. The book is broken into three sections: Criminal Justice Considerations, Sociopolitical Considerations, and Applied Social Work Considerations. Across each section, chapters provide explicit implications for the social work professional in a criminal justice setting. The resulting volume equips beginning professionals and students with a holistic overview of the intersection of criminal justice and social justice. |
| case management skills social work: Fundamentals of Case Management Practice Nancy Summers, 2016 Features a step-by-step guide through the case management process, from intake and assessment to referrals and termination. This book focuses on what is most important for readers to consider, document, and pass along in each step of the human services process. |
| case management skills social work: Case Management Models, Second Edition Karen Zander, 2017-06-28 Explains the differences between case management and social work and the ways in which case management functions have evolved over time. Case management is continuously evolving to meet the needs of patients and manage the quality, financial, and legal risks health care systems and accountable care organizations (ACO) face. |
| case management skills social work: Professional Identity and Social Work Stephen A. Webb, 2017-06-26 Bringing together the perspectives of an internationally renowned group of specialists, the collection addresses a range of issues associated with professional identity construction and 'being professional' in the context of a rapidly changing inter-professional environment. It explores traditional aspects of professional identity such as beliefs, values, in-group status and belonging, alongside themes of professional socialisation, workplace culture, group membership, boundary maintenance, jurisdiction disputes and inter-professional tensions with health, education and the police. |
| case management skills social work: The Changing Face of Health Care Social Work Sophia F. Dziegielewski, PhD, LCSW, Diane C. Holliman, PhD, LCSW, 2019-08-12 This practical guide provides the knowledge and skills social workers need when navigating the complex health care environment, while having to continuously adapt to change. Substantially revised and updated, the fourth edition delivers a wealth of new information reflecting the rapidly evolving health care landscape. Full of practice-oriented advice, it encompasses all aspects of professional health care social work in the U.S. health care system, across all key settings. Throughout the fourth edition there is a strong emphasis on the importance of developing best practices that are evidence-based, culturally-sensitive, supportive, and ethically accountable. The book is also a call to action for social workers, who must not only be therapeutically effective but also professionally competitive with other health care providers offering similar services. Each chapter contains professional profiles in diverse practice areas along with a glossary, reflective questions, and relevant websites. New to the Fourth Edition: Major updates on all recent changes in health care practice and the ACA and the role of the health care social worker, including an increased emphasis on the role of social justice Updated information related to the NASW Code of Ethics, including use of technology and evaluation Increased emphasis on Evidence-Based Practice throughout Updated with the different roles of social workers, including medical social work in the military, VA hospitals and clinics, and advocacy for those who are serving or have served New sections on behavioral health and integrative practice, telehealth, Institutional Review Boards (IRBs), social work practice in emergency departments, and home health, intimate partner/domestic violence, mandated reporting, and duty to protect/duty to warn Major changes to health and mental health assessment, including updated DSM-5 and WHO assessments Examining ethical dilemmas, including vaccinations and new sections on pain and spirituality Completely rewritten content on prevention, health, and wellness coaching Key Features: Encompasses all aspects of professional health care social work in the U.S. health care system, across key settings and patient populations Highlights the need for more organizational and leadership knowledge Provides tools for adapting to all major changes in health care with updated roles and functions Includes a wealth of advice through professional profiles Supplementary material for instructors includes PowerPoints and an Instructor’s Manual with sample syllabus, course-related CSWE accreditation suggestions, classroom activities, and a test bank for each chapter |
| case management skills social work: ADKAR Jeff Hiatt, 2006 In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to build awareness, create desire, develop knowledge, foster ability and reinforce changes in your organization. The ADKAR Model is changing how we think about managing the people side of change, and provides a powerful foundation to help you succeed at change. |
| case management skills social work: Handbook of Health Social Work Sarah Gehlert, Teri Browne, 2006-03-20 The Handbook of Health Social Work provides a comprehensive and evidence-based overview of contemporary social work practice in health care. Written from a wellness perspective, the chapters cover the spectrum of health social work settings with contributions from a wide range of experts. The resulting resource offers both a foundation for social work practice in health care and a guide for strategy, policy, and program development in proactive and actionable terms. Three sections present the material: The Foundations of Social Work in Health Care provides information that is basic and central to the operations of social workers in health care, including conceptual underpinnings; the development of the profession; the wide array of roles performed by social workers in health care settings; ethical issues and decision - making in a variety of arenas; public health and social work; health policy and social work; and the understanding of community factors in health social work. Health Social Work Practice: A Spectrum of Critical Considerations delves into critical practice issues such as theories of health behavior; assessment; effective communication with both clients and other members of health care teams; intersections between health and mental health; the effects of religion and spirituality on health care; family and health; sexuality in health care; and substance abuse. Health Social Work: Selected Areas of Practice presents a range of examples of social work practice, including settings that involve older adults; nephrology; oncology; chronic diseases such as diabetes, heart disease, and HIV/AIDS; genetics; end of life care; pain management and palliative care; and alternative treatments and traditional healers. The first book of its kind to unite the entire body of health social work knowledge, the Handbook of Health Social Work is a must-read for social work educators, administrators, students, and practitioners. |
| case management skills social work: Case Management from an Empowerment Perspective, Fourth Edition Patricia Spindel, 2020-12-29 Written for case managers working in health and human services, this practical guide addresses the need for more progressive and compassionate ways of working with others. Introducing innovative strategies for working with people that challenge the status quo, the book reconsiders old forms of social casework in favour of empowerment approaches that incorporate individual systemic advocacy. Patricia Spindel covers the history of case management, traditional approaches and their critiques, barriers to an empowerment approach, the ethical issues of labelling, stereotyping, stigmatization and pathologizing, and key empowerment philosophies and the research that supports them. This guide provides concrete methods that will help readers put principles of empowerment philosophy into practice. With practical case studies and questions for reflection featured throughout the chapters, it is well suited for human services, social services, and social work programs in colleges and universities in Canada. FEATURES: - Offers a practical how to for developing an empowerment plan and deals with common issues in practice, such as projection, countertransference, and transference - Includes core concepts of empowerment and methodology for building individual and community capacity and competence - Provides students with case studies from the field and questions to encourage reflection |
| case management skills social work: Supervision in Social Work Liz Beddoe, Jane Maidment, 2017-10-02 Supervision is currently a hot topic in social work. The editors of this volume, both social work educators and researchers, believe that good supervision is fundamental to the development and maintenance of effective practice in social work. Supervision is seen as a key vehicle for continuing development of professional skills, the safeguarding of competent and ethical practice and oversight of the wellbeing of the practitioner. As a consequence the demand for trained and competent supervisors has increased and a perceived gap in availability can create a call for innovation and development in supervision. This book offers a collection of chapters which contribute new insights to the field. Authors from Australia and New Zealand, where supervision inquiry is strong, offer research-informed ideas and critical commentary with a dual focus on supervision of practitioners and students. Topics include external and interprofessional supervision, retention of practitioners, practitioner resilience and innovation in student supervision. This book will be of interest to supervisors of both practitioners and students and highly relevant to social work academics. This book was originally published as a special issue of Australian Social Work. |
| case management skills social work: The Encyclopedia of Social Work Terry Mizrahi, Larry Davis, 2008-04-24 new, completely updated, revised and expanded 20th edition of this essential work coming February 2008 -- Order now and take advantage of our special prepublication price Oxford University Press and The National Association of Social Workers are proud to announce that a new, completely updated, revised and expanded 20th edition of this essential work will publish in February 2008. The 400 articles this 4-volume set cover all aspects of social work from practice and interventions, social environments, social conditions and challenges, to social policy and history. This new edition of the Encylcopedia includes coverage of areas that have come to the fore since the 1995 publication of the 19th edition, including demographic changes from immigration, technology, the implications of managed care, faith-based assistance, evidence-based practice, gerontology, and trauma and disaster. Each thoughtful article is written and signed by a top academic or social work practitioner and includes a bibliography for further reading. For even further ease of use, all volumes are fully cross-referenced and includes a complete Index. This convenient and authoritative core reference work is an essential tool for fact-finding, studying for licensing exams, supplementing course work, initiating literature searches, and supporting practice decisions. The Encyclopedia presents an in-depth look at the ever-changing field of social work. The foundation of any social work collection, the Encyclopedia will be a treasured addition to the library of practitioner, scholar, and student alike. |
| case management skills social work: Addiction Counseling Competencies , 1998 |
| case management skills social work: Counselling Skills In Social Work Practice Seden, Janet, 2005-02-01 · In what ways is counselling relevant to contemporary social work? · How do counselling skills integrate with social work roles and responsibilities? This book examines these skills and their applicability, drawing from social work and counselling theories and methods using clear, practical examples. Skills are discussed with reference to social work knowledge and values illustrating how, when used competently, contextually and sensitively they can appropriately underpin good social work practice. Questions and activities for self development are linked to the practices discussed. This new edition ofCounselling Skills in Social Work Practicehas been thoroughly revised to reflect the National Occupational Standards for social work which identify the importance of communication skills and a developmental understanding of people in their social contexts. The chapters are linked to the six key roles for social work practice. This book builds on the strengths of the first edition, as well as addressing the challenges of practice in relevant legislative and policy contexts. The book includes: · Evidence of how the competencies which underpin counselling practice are directly transferable to effective social work practice · Practical advice on communication skills · Examples of how to build effective working relationships; a whole chapter is now devoted to the specific skills required for working within inter-agency and multi-disciplinary teams This book is key reading on the subject of ethical and effective social work for those teaching, studying or practising in the field. |
| case management skills social work: Essential Social Work Skills: A Practical Guide Glen Hong, 2019-02-27 Essential Social Work Skills: A Practical Guide effectively bridges the gap between social work theory and application, equipping future social workers with the critical knowledge they need to pass their licensing exams and provide quality care to clients. The guide features detailed instructions for implementing specific interventions, as well as how social work operates at the micro, mezzo, and macro levels. This guide focuses on the application of interventions at the micro level, including diagnosis, treatment planning, and the use of individual and family therapy models. It begins with chapters that outline the role of the clinical social worker and ethical decision-making. Proceeding chapters cover valuing diversity and advocating for clients, how to eliminate counterproductive communication, treatment planning, and assessing motivation. Building upon this knowledge, readers learn how to apply these processes and skill sets to a full treatment plan for a client, from initial assessment through the conclusion of treatment. Designed to provide future social workers with a foundational framework for their practice, Essential Social Work Skills is an ideal textbook for introductory courses in social work. Glen Hong is a clinical psychologist in private practice and an adjunct professor and practicum committee member in the master's of social work program at California State University, Los Angeles. He also works at California State University, Fullerton as a Mental Health Crisis Counselor providing crisis services to all students on the campus. He has served as a mental health clinical supervisor for the Los Angeles County Department of Mental Health ACCESS Center, a center that handles crisis calls throughout Los Angeles County and dispatches crisis evaluators to assess for hospitalization. Hong has experience working with the chronically and severely mentally ill, at-risk youth, the Latino, African American, and Asian American communities, as well as all socioeconomic populations, within the county of Los Angeles. |
| case management skills social work: The Skills of Helping Individuals, Families, Groups, and Communities Lawrence Shulman, 2008-02-11 Lawrence Shulman’s THE SKILLS OF HELPING INDIVIDUALS, FAMILIES, GROUPS, AND COMMUNITIES WITH CD, 6e, demonstrates how common elements, core processes, and skills exist across all stages of helping and throughout work with all populations--including individuals, families, groups, and communities. It defines, illustrates, and teaches helping skills and provides manageable models for understanding them. The text also looks at the underlying process and its associated set of core skills. Two CD-ROMS accompany the text and are designed to enhance students’ learning experience. THE INTERACTIVE SKILLS OF HELPING CD-ROM and WORKSHOP CD-ROM FOR THE SKILLS OF HELPING illustrate the text’s core skills and feature video excerpts of an interactive workshop led by Dr. Shulman. Examples depict social workers in action and directly connect theory and research to the realities of working with clients. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version. |
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