| case management workflow diagram: Workflow Management Wil van der Aalst, Kees Max van Hee, 2004 A comprehensive introduction to workflow management. |
| case management workflow diagram: Advanced Case Management with IBM Case Manager Wei-Dong Zhu, Brian Benoit, Bob Jackson, Johnson Liu, Mike Marin, Seema Meena, Juan Felipe Ospina, Guillermo Rios, IBM Redbooks, 2015-04-28 Organizations face case management challenges that require insight, responsiveness, and collaboration. IBM® Case Manager, Version 5.2, is an advanced case management product that unites information, process, and people to provide the 360-degree view of case information and achieve optimized outcomes. With IBM Case Manager, knowledge workers can extract critical case information through integrated business rules, collaboration, and analytics. This easy access to information enhances decision-making ability and leads to more successful case outcomes. IBM Case Manager also helps capture industry preferred practices in frameworks and templates to empower business users and accelerate return on investment. This IBM Redbooks® publication introduces the case management concept. It includes the reason for and benefits of case management, and why it is different from the traditional business process management or content management. In addition, this book addresses how you can design and build a case management solution with IBM Case Manager and integrate that solution with external products and components. This book is intended to provide IT architects and IT specialists with the high-level concepts of case management and the capabilities of IBM Case Manager. It also serves as a practical guide for IT professionals who are responsible for designing, building, customizing, and deploying IBM Case Manager solutions. |
| case management workflow diagram: Patient Safety and Quality Ronda Hughes, 2008 Nurses play a vital role in improving the safety and quality of patient car -- not only in the hospital or ambulatory treatment facility, but also of community-based care and the care performed by family members. Nurses need know what proven techniques and interventions they can use to enhance patient outcomes. To address this need, the Agency for Healthcare Research and Quality (AHRQ), with additional funding from the Robert Wood Johnson Foundation, has prepared this comprehensive, 1,400-page, handbook for nurses on patient safety and quality -- Patient Safety and Quality: An Evidence-Based Handbook for Nurses. (AHRQ Publication No. 08-0043). - online AHRQ blurb, http://www.ahrq.gov/qual/nurseshdbk/ |
| case management workflow diagram: Best Practices for Knowledge Workers: Innovation in Adaptive Case Management Nathaniel Palmer, 2017-10-20 Best Practices for Knowledge Workers describes ACM, in non-technical terms, in the current era of digitization, Internet of Things (IoT), artificial intelligence (AI), intelligent BPMS and BPM Everywhere. Business readers will learn how support of adaptive, data-driven processes empowers knowledge workers to know in real-time what is happening at the edge points, and to take actions through the combination of rule-driven guidance and their own know-how. It is not a traditionally-automated system but intelligent automation, where technology doesn’t merely replace human decision-making but extends the reach of the knowledge worker; making IoT data actionable. Highly predictable work is easy to support using traditional programming techniques, while unpredictable work cannot be accurately scripted in advance, and thus requires the involvement of the knowledge workers themselves. The core element of Adaptive Case Management (ACM) is the support for real-time decision-making by knowledge workers. In award-winning case studies covering industries as a diverse as law enforcement, transportation, insurance, banking, state services, and healthcare, you will find instructive examples for how to transform your own organization. This important book follows these ground-breaking best-sellers on ACM; Thriving on Adaptability, Empowering Knowledge Workers, Taming the Unpredictable, How Knowledge Workers Get Things Done, and Mastering the Unpredictable and provides important papers by thought-leaders in this field, together with practical examples, detailed ACM case studies and product reviews |
| case management workflow diagram: Business Process Change Paul Harmon, 2019-02-28 Business Process Change: A Business Process Management Guide for Managers and Process Professionals, Fourth Edition, provides a balanced view of the field of business process change. Bestselling author and renowned expert in the field Paul Harmon offers concepts, methods, cases for all aspects, and phases of successful business process improvement. Students and professionals alike will benefit from the comprehensive coverage and customizable, integrated approach to broad business process management that focuses on improving efficiency and productivity. In this updated Edition, particular attention is paid to the impact of disruptive technology on business and the need for agile transformation. - Covers Business Process Management Systems and the integration of process redesign and Six Sigma - Explores how different process elements fit together, including the human aspects of process redesign - Presents best-practice methodologies that can be applied and tailored to an organization's specific needs - Offers invaluable, detailed case studies demonstrating how these key methods are implemented |
| case management workflow diagram: The Hospital Case Management Orientation Manual Peggy Rossi, Bsn, Mpa, CCM, Karen Zander, 2014-06-12 The Hospital Case Management Orientation Manual Guide is a comprehensive resource that supplements of initial training for new case managers. This book explains what to document, where to document it to ensure appropriate level of care and reimbursement, and how to avoid unnecessary denials. This book's focus is utilization management, discharge planning, and relevant CMS regulations. It can help new case managers learn how to perform their jobs effectively on their own time. It can also serve as a wide-ranging resource for more experienced case managers, particularly those whose training was less than adequate. |
| case management workflow diagram: Health and Human Services Issues United States. General Accounting Office, 1993 Discussing major policy, management, and program issues facing Congress and the Clinton administration in the area of health and human services, this pamphlet provides recommendations for the Department of Health and Human Services (HHS) regarding the social security system, the welfare system, preventing child abuse, and safeguarding the nation's food supply. Following an overview of important issues facing the nation, the second section suggests steps to bolster public confidence in the social security system, including building the system's trust fund by increasing contribution levels and modernizing computer systems. The next section provides recommendations for continuing the welfare reform movement and the implementation of the Family Support Act, such as developing automated data systems to effectively manage caseloads, setting goal-oriented program performance standards, and identifying and sharing effective initiatives between states. The fourth section suggests that HHS provide states with greater flexibility in using government funds to prevent child abuse through early intervention and that a national foster care system be developed to provide outcome-oriented data on child welfare services. The final section proposes that an agency-wide system for tracking regulation development be implemented in the Food and Drug Administration to improve agency effectiveness and better allocate existing resources. Includes references for 22 related GAO products. (BCY). |
| case management workflow diagram: The Complete Business Process Handbook Mark Von Rosing, Henrik von Scheel, August-Wilhelm Scheer, 2014-12-06 The Complete Business Process Handbook is the most comprehensive body of knowledge on business processes with revealing new research. Written as a practical guide for Executives, Practitioners, Managers and Students by the authorities that have shaped the way we think and work with process today. It stands out as a masterpiece, being part of the BPM bachelor and master degree curriculum at universities around the world, with revealing academic research and insight from the leaders in the market. This book provides everything you need to know about the processes and frameworks, methods, and approaches to implement BPM. Through real-world examples, best practices, LEADing practices and advice from experts, readers will understand how BPM works and how to best use it to their advantage. Cases from industry leaders and innovators show how early adopters of LEADing Practices improved their businesses by using BPM technology and methodology. As the first of three volumes, this book represents the most comprehensive body of knowledge published on business process. Following closely behind, the second volume uniquely bridges theory with how BPM is applied today with the most extensive information on extended BPM. The third volume will explore award winning real-life examples of leading business process practices and how it can be replaced to your advantage. Learn what Business Process is and how to get started Comprehensive historical process evolution In-depth look at the Process Anatomy, Semantics and Ontology Find out how to link Strategy to Operation with value driven BPM Uncover how to establish a way of Thinking, Working, Modelling and Implementation Explore comprehensive Frameworks, Methods and Approaches How to build BPM competencies and establish a Center of Excellence Discover how to apply Social BPM, Sustainable and Evidence based BPM Learn how Value & Performance Measurement and Management Learn how to roll-out and deploy process Explore how to enable Process Owners, Roles and Knowledge Workers Discover how to Process and Application Modelling Uncover Process Lifecycle, Maturity, Alignment and Continuous Improvement Practical continuous improvement with the way of Governance Future BPM trends that will affect business Explore the BPM Body of Knowledge |
| case management workflow diagram: Business Process Management Martyn A. Ould, 2005 Businesses need to adapt constantly, but are often held back by static IT systems. The 'Riva approach to Business Process Management' is a way of analysing the mass of concurrent, collaborative activity that goes on in an organisation, providing a solid basis for developing flexible IT systems that support a business. |
| case management workflow diagram: Oracle Case Management Solutions Léon Smiers, Manas Deb, Joop Koster, Prasen Palvankar, 2015-10-28 Organizations increasingly need to deal with unstructured processes that traditional business process management (BPM) suites are not designed to deal with. High-risk, yet high-value, loan origination or credit approvals, police investigations, and healthcare patient treatment are just a few examples of areas where a level of uncertainty makes outc |
| case management workflow diagram: Case Management Models, Second Edition Karen Zander, 2017-06-28 Explains the differences between case management and social work and the ways in which case management functions have evolved over time. Case management is continuously evolving to meet the needs of patients and manage the quality, financial, and legal risks health care systems and accountable care organizations (ACO) face. |
| case management workflow diagram: Digital Transformation COE Keith Swenson, Todd Palmer, 2018-09-09 Swenson and Palmer bring together years of experience in designing and developing solutions for customers. Starting with workflow systems in the 1990s to BPM systems in 2000's, the latest step is to Digital Transformation. This book covers essential ingredients of a successful project you need to know: - Center of Excellence --- Charter, Roadmap, and Methodology - Staffing the Center --- Key Skills and Proportions - Maturity Assessment --- Questions and Scoring - Planning --- Vision, Mission, Approach, and Scope - Designing Components --- Business Processes --- Case agents --- User interface --- Data Strategy --- Web Services |
| case management workflow diagram: Knowledge Science, Engineering and Management Christos Douligeris, Dimitris Karagiannis, Dimitris Apostolou, 2019-08-21 This two-volume set of LNAI 11775 and LNAI 11776 constitutes the refereed proceedings of the 12th International Conference on Knowledge Science, Engineering and Management, KSEM 2019, held in Athens, Greece, in August 2019. The 77 revised full papers and 23 short papers presented together with 10 poster papers were carefully reviewed and selected from 240 submissions. The papers of the first volume are organized in the following topical sections: Formal Reasoning and Ontologies; Recommendation Algorithms and Systems; Social Knowledge Analysis and Management ; Data Processing and Data Mining; Image and Video Data Analysis; Deep Learning; Knowledge Graph and Knowledge Management; Machine Learning; and Knowledge Engineering Applications. The papers of the second volume are organized in the following topical sections: Probabilistic Models and Applications; Text Mining and Document Analysis; Knowledge Theories and Models; and Network Knowledge Representation and Learning. |
| case management workflow diagram: Proceedings of the Workshop on Computation: Theory and Practice (WCTP 2023) Jaime Caro, 2024 Zusammenfassung: This is an open access book. Computation should be a good blend of theory and practice. Researchers in the field should create algorithms to address real world problems putting equal weight to analysis and implementation. Experimentation and simulation can be viewed as yielding to refined theories or improved applications. WCTP 2023 is the twelfth workshop organized by the Tokyo Institute of Technology, The Institute of Scientific and Industrial Research-Osaka University, Chitose Institute of Science and Technology, University of the Philippines-Diliman and De La Salle University-Manila that is devoted to theoretical and practical approaches to computation. It aims to present the latest developments by theoreticians and practitioners in academe and industry working to address computational problems that can directly impact the way we live in society. WCTP 2023 will feature work-in-progress presentations of prominent researchers selected by members of its Program Committee who come from highly distinguished institutions in Japan and the Philippines. The presentation at the workshop will certainly provide high quality comments and discussion that future research can benefit from. WCTP 2023 is supported by Chitose Institute of Science and Technology, and Photonics World Consortium |
| case management workflow diagram: iBPMS: Intelligent BPM Systems Layna Fischer, 2013-10-14 Intelligent business process management is the next generation of enterprise BPM, leveraging recent technological advances to attain a degree of operational responsiveness not possible with yesterday’s business process platform. Today, companies of all types want faster and better insight into their operations. This growing demand for operational intelligence has given rise to a new, smarter variety of business process management suites (BPMSs). An intelligent BPM suite provides the functionality needed to support more intelligent business operations, including real-time analytics, extensive complex event processing (CEP) and business activity monitoring (BAM) technologies and enhanced mobile, social and collaborative capabilities. Dubbed ‘iBPMS” by Gartner Group, who describes the intelligent BPM Suite as having 10 core components: A process orchestration engineA model-driven composition environmentContent interaction managementHuman interaction managementConnectivityActive analytics (sometimes called continuous intelligence)On-demand analyticsBusiness rules management (BRM)Management and administration for the suite’s technical aspectsA process component registry/repository An intelligent BPM suite provides the functionality needed to support more intelligent business operations, including real-time analytics, extensive complex event processing (CEP) and business activity monitoring (BAM) technologies and enhanced mobile, social and collaborative capabilities. The co-authors of this important book describe various aspects and approaches with regard to impact and opportunity. |
| case management workflow diagram: Systems Analysis and Design Alan Dennis, Barbara Wixom, David Tegarden, 2015-03-02 Systems Analysis and Design: An Object-Oriented Approach with UML, 5th Edition by Dennis, Wixom, and Tegarden captures the dynamic aspects of the field by keeping students focused on doing SAD while presenting the core set of skills that every systems analyst needs to know today and in the future. The text enables students to do SAD—not just read about it, but understand the issues so they can actually analyze and design systems. The text introduces each major technique, explains what it is, explains how to do it, presents an example, and provides opportunities for students to practice before they do it for real in a project. After reading each chapter, the student will be able to perform that step in the system development process. |
| case management workflow diagram: Studies of Work and the Workplace in HCI Graham J Burton, Wes Sharrock, 2022-05-31 This book has two purposes. First, to introduce the study of work and the workplace as a method for informing the design of computer systems to be used at work. We primarily focus on the predominant way in which the organization of work has been approached within the field of human-computer interaction (HCI), which is from the perspective of ethnomethodology. We locate studies of work in HCI within its intellectual antecedents, and describe paradigmatic examples and case studies. Second, we hope to provide those who are intending to conduct the type of fieldwork that studies of work and the workplace draw off with suggestions as to how they can go about their own work of developing observations about the settings they encounter. These suggestions take the form of a set of maxims that we have found useful while conducting the studies we have been involved in. We draw from our own fieldwork notes in order to illustrate these maxims. In addition we also offer some homilies about how to make observations; again, these are ones we have found useful in our own work. Table of Contents: Motivation / Overview: A Paradigmatic Case / Scientific Foundations / Detailed Description / Case Study / How to Conduct Ethnomethodological Studies of Work / Making Observations / Current Status |
| case management workflow diagram: Business Process Management Cases Jan vom Brocke, Jan Mendling, 2017-08-10 This book is the first to present a rich selection of over 30 real-world cases of how leading organizations conduct Business Process Management (BPM). The cases stem from a diverse set of industry sectors and countries on different continents, reporting on best practices and lessons learned. The book showcases how BPM can contribute to both exploitation and exploration in a digital world. All cases are presented using a uniform structure in order to provide valuable insights and essential guidance for students and practitioners. |
| case management workflow diagram: The Common Component Modeling Example Andreas Rausch, Ralf H. Reussner, Raffaela Mirandola, Frantisek Plasil, 2008-08-15 Based on the 2007 Dagstuhl Research Seminar CoCoME, this book defines a common example for modeling approaches of component-based systems. The book makes it possible to compare different approaches and to validate existing models. |
| case management workflow diagram: Psychosocial Dynamics of Cyber Security Stephen J Zaccaro, Reeshad S. Dalal, Lois E. Tetrick, Julie A. Steinke, 2016-09-19 This new volume, edited by industrial and organizational psychologists, will look at the important topic of cyber security work in the US and around the world. With contributions from experts in the fields of industrial and organizational psychology, human factors, computer science, economics, and applied anthropology, the book takes the position that employees in cyber security professions must maintain attention over long periods of time, must make decisions with imperfect information with the potential to exceed their cognitive capacity, may often need to contend with stress and fatigue, and must frequently interact with others in team settings and multiteam systems. Consequently, psychosocial dynamics become a critical driver of cyber security effectiveness. Chapters in the book reflect a multilevel perspective (individuals, teams, multiteam systems) and describe cognitive, affective and behavioral inputs, processes and outcomes that operate at each level. The book chapters also include contributions from both research scientists and cyber security policy-makers/professionals to promote a strong scientist-practitioner dynamic. The intent of the book editors is to inform both theory and practice regarding the psychosocial dynamics of cyber security work. |
| case management workflow diagram: Business Process Modeling, Simulation and Design, Second Edition Manuel Laguna, Johan Marklund, 2013-04-25 Most textbooks on business process management focus on either the nuts and bolts of computer simulation or the managerial aspects of business processes. Covering both technical and managerial aspects of business process management, Business Process Modeling, Simulation and Design, Second Edition presents the tools to design effective business processes and the management techniques to operate them efficiently. New to the Second Edition Three completely revised chapters that incorporate ExtendSim 8 An introduction to simulation A chapter on business process analytics Developed from the authors’ many years of teaching process design and simulation courses, the text provides students with a thorough understanding of numerous analytical tools that can be used to model, analyze, design, manage, and improve business processes. It covers a wide range of approaches, including discrete event simulation, graphical flowcharting tools, deterministic models for cycle time analysis and capacity decisions, analytical queuing methods, and data mining. Unlike other operations management books, this one emphasizes user-friendly simulation software as well as business processes, rather than only manufacturing processes or general operations management problems. Taking an analytical modeling approach to process design, this book illustrates the power of simulation modeling as a vehicle for analyzing and designing business processes. It teaches how to apply process simulation and discusses the managerial implications of redesigning processes. The ExtendSim software is available online and ancillaries are available for instructors. |
| case management workflow diagram: Handbook on Business Process Management 2 Jan vom Brocke, Michael Rosemann, 2010-09-22 Business Process Management (BPM) has become one of the most widely used approaches for the design of modern organizational and information systems. The conscious treatment of business processes as significant corporate assets has facilitated substantial improvements in organizational performance but is also used to ensure the conformance of corporate activities. This Handbook presents in two volumes the contemporary body of knowledge as articulated by the world's leading BPM thought leaders. This second volume focuses on the managerial and organizational challenges of Business Process Management such as strategic and cultural alignment, governance and the education of BPM stakeholders. As such, this book provides concepts and methodologies for the integration of BPM. Each chapter has been contributed by leading international experts. Selected case studies complement their views and lead to a summary of BPM expertise that is unique in its coverage of the most critical success factors of BPM. |
| case management workflow diagram: Novel & Intelligent Digital Systems: Proceedings of the 3rd International Conference (NiDS 2023) Katerina Kabassi, Phivos Mylonas, Jaime Caro, 2023-10-24 This book summarizes the research findings presented at the 3rd International Conference on Novel & Intelligent Digital Systems (NiDS 2023). NiDS 2023 held in Athens, Greece, during September 28–29, 2023, under the auspices of the Institute of Intelligent Systems. The conference was implemented hybrid, allowing participants to attend it either online or onsite. NiDS 2023 places significant importance on the innovations within intelligent systems and the collaborative research that empowers and enriches artificial intelligence (AI) in software development. It encourages high-quality research, establishing a forum for investigating the obstacles and cutting-edge breakthroughs in AI. The conference is designed for experts, researchers, and scholars in artificial and computational intelligence, as well as computer science in general, offering them the opportunity to delve into relevant, interconnected, and mutually complementary fields. By facilitating the exchange of ideas, the conference strengthens and broadens the network of researchers, academics, and industry representatives. |
| case management workflow diagram: Cognitive Informatics in Health and Biomedicine Vimla L. Patel, David R. Kaufman, Trevor Cohen, 2013-11-26 Enormous advances in information technology have permeated essentially all facets of life in the past two decades. Formidable challenges remain in fostering tools that enhance productivity but are sensitive to work practices. Cognitive Informatics (CI) is the multidisciplinary study of cognition, information and computational sciences that investigates all facets of human computing including design and computer-mediated intelligent action, thus is strongly grounded in methods and theories from cognitive science. As an applied discipline, it has a close affiliation with human factors and human-computer interaction, and provides a framework for the analysis and modeling of complex human performance in technology-mediated settings and contributes to the design and development of better information systems. In recent years, CI has emerged as a distinct area with special relevance to biomedicine and health care. In addition, it has become a foundation for education and training of health informaticians, the Office of the National Coordinator for Health Information Technology initiating a program including CI as one of its critical elements to support health IT curriculum development. This book represents a first textbook on cognitive informatics and will focus on key examples drawn from the application of methods and theories from CI to challenges pertaining to the practice of critical-care medicine (CCM). Technology is transforming critical care workflows and re-organizing patient care management processes. CCM has proven to be a fertile test bed for theories and methods of cognitive informatics. CI, in turn, has contributed much to our understanding of the factors that result in complexity and patient errors. The topic is strongly interdisciplinary and will be important for individuals from a range of academic and professional backgrounds, including critical care specialists, psychologists, computer scientists, medical informaticians, and anthropologists. |
| case management workflow diagram: Intelligent Production Machines and Systems - First I*PROMS Virtual Conference Duc T. Pham, 2005-12-09 The 2005 Virtual International Conference on IPROMS took place on the Internet between 4 and 15 July 2005. IPROMS 2005 was an outstanding success. During the Conference, some 4168 registered delegates and guests from 71 countries participated in the Conference, making it a truly global phenomenon. This book contains the Proceedings of IPROMS 2005. The 107 peer-reviewed technical papers presented at the Conference have been grouped into twelve sections, the last three featuring contributions selected for IPROMS 2005 by Special Sessions chairmen: - Collaborative and Responsive Manufacturing Systems- Concurrent Engineering- E-manufacturing, E-business and Virtual Enterprises- Intelligent Automation Systems- Intelligent Decision Support Systems- Intelligent Design Systems- Intelligent Planning and Scheduling Systems- Mechatronics- Reconfigurable Manufacturing Systems- Tangible Acoustic Interfaces (Tai Chi)- Innovative Production Machines and Systems- Intelligent and Competitive Manufacturing Engineering |
| case management workflow diagram: Project Management: Concepts, Methodologies, Tools, and Applications Management Association, Information Resources, 2016-06-09 Organizations of all types are consistently working on new initiatives, product lines, or implementation of new workflows as a way to remain competitive in the modern business environment. No matter the type of project at hand, employing the best methods for effective execution and timely completion of the task at hand is essential to project success. Project Management: Concepts, Methodologies, Tools, and Applications presents the latest research and practical solutions for managing every stage of the project lifecycle. Emphasizing emerging concepts, real-world examples, and authoritative research on managing project workflows and measuring project success in both private and public sectors, this multi-volume reference work is a critical addition to academic, government, and corporate libraries. It is designed for use by project coordinators and managers, business executives, researchers, and graduate-level students interested in putting research-based solutions into practice for effective project management. |
| case management workflow diagram: Introduction to Health Care Management Sharon B. Buchbinder, Nancy H. Shanks, Bobbie J Kite, 2019-10-14 Introduction to Health Care Management, Fourth Edition is a concise, reader-friendly, introductory healthcare management text that covers a wide variety of healthcare settings, from hospitals to nursing homes and clinics. Filled with examples to engage the reader’s imagination, the important issues in healthcare management, such as ethics, cost management, strategic planning and marketing, information technology, and human resources, are all thoroughly covered. Guidelines and rubrics along with numerous case studies make this text both student-friendly and teacher-friendly. It is the perfect resource for students of healthcare management, nursing, allied health, business administration, pharmacy, occupational therapy, public administration, and public health. |
| case management workflow diagram: Enterprise Data Governance Pierre Bonnet, 2013-03-04 In an increasingly digital economy, mastering the quality of data is an increasingly vital yet still, in most organizations, a considerable task. The necessity of better governance and reinforcement of international rules and regulatory or oversight structures (Sarbanes Oxley, Basel II, Solvency II, IAS-IFRS, etc.) imposes on enterprises the need for greater transparency and better traceability of their data. All the stakeholders in a company have a role to play and great benefit to derive from the overall goals here, but will invariably turn towards their IT department in search of the answers. However, the majority of IT systems that have been developed within businesses are overly complex, badly adapted, and in many cases obsolete; these systems have often become a source of data or process fragility for the business. It is in this context that the management of ‘reference and master data’ or Master Data Management (MDM) and semantic modeling can intervene in order to straighten out the management of data in a forward-looking and sustainable manner. This book shows how company executives and IT managers can take these new challenges, as well as the advantages of using reference and master data management, into account in answering questions such as: Which data governance functions are available? How can IT be better aligned with business regulations? What is the return on investment? How can we assess intangible IT assets and data? What are the principles of semantic modeling? What is the MDM technical architecture? In these ways they will be better able to deliver on their responsibilities to their organizations, and position them for growth and robust data management and integrity in the future. |
| case management workflow diagram: Object-Process Methodology Dov Dori, 2012-12-06 Object-Process Methodology (OPM) is an intuitive approach to systems engineering. This book presents the theory and practice of OPM with examples from various industry segments and engineering disciplines, as well as daily life. OPM is a generic, domain independent approach that is applicable almost anywhere in systems engineering. |
| case management workflow diagram: Business Process Modeling, Simulation and Design Manuel Laguna, Johan Marklund, 2018-12-07 Business Process Modeling, Simulation and Design, Third Edition provides students with a comprehensive coverage of a range of analytical tools used to model, analyze, understand, and ultimately design business processes. The new edition of this very successful textbook includes a wide range of approaches such as graphical flowcharting tools, cycle time and capacity analyses, queuing models, discrete-event simulation, simulation-optimization, and data mining for process analytics. While most textbooks on business process management either focus on the intricacies of computer simulation or managerial aspects of business processes, this textbook does both. It presents the tools to design business processes and management techniques on operating them efficiently. The book focuses on the use of discrete event simulation as the main tool for analyzing, modeling, and designing effective business processes. The integration of graphic user-friendly simulation software enables a systematic approach to create optimal designs. |
| case management workflow diagram: The Unified Process Elaboration Phase Scott Ambler, 2000-01-04 Is the Unified Process the be all and end all standard for developing object-oriented component-based software? Scott Ambler doesn't think so. This book is one in a four-volume series that presents a critical review of the Unified Process -- designed to p |
| case management workflow diagram: Taming the Unpredictable Layna Fischer, 2011-01-01 Taming the Unpredictable Real World Adaptive Case Management: Case Studies and Practical Guidance The most valuable assets of a 20th-century company were its production equipment. The most valuable asset of a 21st-century institution, whether business or non-business, will be its knowledge workers and their productivity. Peter F Drucker The core element of Adaptive Case Management (ACM) is the support for real-time decision-making by knowledge workers. Taming the Unpredictable presents the logical starting point for understanding how to take advantage of ACM. This book goes beyond talking about concepts, and delivers actionable advice for embarking on your own journey of ACM-driven transformation. In award-winning case studies covering industries as a diverse as law enforcement, transportation, insurance, banking, legal services, and healthcare, you will find instructive examples for how to transform your own organization. |
| case management workflow diagram: Handbook of Software Engineering Sungdeok Cha, Richard N. Taylor, Kyochul Kang, 2019-02-11 This handbook provides a unique and in-depth survey of the current state-of-the-art in software engineering, covering its major topics, the conceptual genealogy of each subfield, and discussing future research directions. Subjects include foundational areas of software engineering (e.g. software processes, requirements engineering, software architecture, software testing, formal methods, software maintenance) as well as emerging areas (e.g., self-adaptive systems, software engineering in the cloud, coordination technology). Each chapter includes an introduction to central concepts and principles, a guided tour of seminal papers and key contributions, and promising future research directions. The authors of the individual chapters are all acknowledged experts in their field and include many who have pioneered the techniques and technologies discussed. Readers will find an authoritative and concise review of each subject, and will also learn how software engineering technologies have evolved and are likely to develop in the years to come. This book will be especially useful for researchers who are new to software engineering, and for practitioners seeking to enhance their skills and knowledge. |
| case management workflow diagram: Management and Leadership for Nurse Administrators Linda A. Roussel, Patricia L. Thomas, James L. Harris, 2022-08-05 Management and Leadership for Nurse Administrators, Ninth Edition provides a comprehensive overview of key management and administrative concepts critical to leading healthcare organizations and ensuring patient safety and quality care. The text prepares nursing students and professional administrators to lead a workplace that is rapidly evolving due to technology, culture, and changes in the U.S. healthcare system-- |
| case management workflow diagram: Project Management in Nursing Informatics Mary Joy Garcia-Dia, DNP, RN, 2019-02-20 “This book provides an important roadmap to assist nursing professionals, indeed all healthcare professionals, to achieving maximum benefits in patient care delivery through the application of technology and information science to clinical care.” -Joyce J. Fitzpatrick, PhD, MBA, RN FAAN Elizabeth Brooks Ford Professor Nursing Frances Payne Bolton School of Nursing Case Western Reserve University Data and technology factor more heavily than ever on quality patient care in today’s healthcare system. As technology increases in complexity and scope, involving more healthcare roles and types of data analysis, so does the demand for project management and astute leadership. Among other responsibilities, Nurse Informatics Specialists (NIS) manage and implement technology initiatives so clinicians’ workflow is more efficient, which improves patient care, and the bottom line. To accomplish these goals, it is essential that the NIS has excellent Project Management skills. Written for graduate nursing students, Project Management in Nursing Informatics provides core project management skills for Informatics students. This text gives students project management examples using realistic healthcare case scenarios. Chapters describe nursing informatics competencies and project management concepts that will be essential for clinical practicum and practical experience. Case scenarios show the consequences of right and wrong processes and highlight factors that lead to success. With plenty of chapter activities, exercises, and tasks, this text pushes the written concepts into practical realities for the NIS. Key Features Incorporates key concepts in defining scope, tracking budget, and meeting deliverables within the expected timeline Features cases with real-world scenarios Contains templates to monitor and track multiple projects Provides tools to manage, track, and complete a capstone project Presents a basic review of key nursing informatics competencies and its relationship in designing a capstone project Workflow analysis, concept mapping, data specification, collection and analysis Accompanied by Instructor’s PowerPoints |
| case management workflow diagram: Process Modeling and Management for Healthcare Carlo Combi, Giuseppe Pozzi, Pierangelo Veltri, 2017-11-09 From the Foreword: [This book] provides a comprehensive overview of the fundamental concepts in healthcare process management as well as some advanced topics in the cutting-edge research of the closely related areas. This book is ideal for graduate students and practitioners who want to build the foundations and develop novel contributions in healthcare process modeling and management. --Christopher Yang, Drexel University Process modeling and process management are traversal disciplines which have earned more and more relevance over the last two decades. Several research areas are involved within these disciplines, including database systems, database management, information systems, ERP, operations research, formal languages, and logic. Process Modeling and Management for Healthcare provides the reader with an in-depth analysis of what process modeling and process management techniques can do in healthcare, the major challenges faced, and those challenges remaining to be faced. The book features contributions from leading authors in the field. The book is structured into two parts. Part one covers fundamentals and basic concepts in healthcare. It explores the architecture of a process management environment, the flexibility of a process model, and the compliance of a process model. It also features a real application domain of patients suffering from age-related macular degeneration. Part two of the book includes advanced topics from the leading frontiers of scientific research on process management and healthcare. This section of the book covers software metrics to measure features of the process model as a software artifact. It includes process analysis to discover the formal properties of the process model prior to deploying it in real application domains. Abnormal situations and exceptions, as well as temporal clinical guidelines, are also presented in depth Pro. |
| case management workflow diagram: Emerging Trends in the Evolution of Service-Oriented and Enterprise Architectures Eman El-Sheikh, Alfred Zimmermann, Lakhmi C. Jain, 2016-09-23 This book presents emerging trends in the evolution of service-oriented and enterprise architectures. New architectures and methods of both business and IT are integrating services to support mobility systems, Internet of Things, Ubiquitous Computing, collaborative and adaptive business processes, Big Data, and Cloud ecosystems. They inspire current and future digital strategies and create new opportunities for the digital transformation of next digital products and services. Services Oriented Architectures (SOA) and Enterprise Architectures (EA) have emerged as a useful framework for developing interoperable, large-scale systems, typically implementing various standards, like Web Services, REST, and Microservices. Managing the adaptation and evolution of such systems presents a great challenge. Service-Oriented Architecture enables flexibility through loose coupling, both between the services themselves and between the IT organizations that manage them. Enterprises evolve continuously by transforming and extending their services, processes and information systems. Enterprise Architectures provide a holistic blueprint to help define the structure and operation of an organization with the goal of determining how an organization can most effectively achieve its objectives. The book proposes several approaches to address the challenges of the service-oriented evolution of digital enterprise and software architectures. |
| case management workflow diagram: Empowering Knowledge Workers Layna Fischer, 2013-12-01 Empowering Knowledge Workers describes the work of managers, decision makers, executives, doctors, lawyers, campaign managers, emergency responders, strategists, and many others who have to think for a living. These are people who figure out what needs to be done, at the same time that they do it, and a new approach to support this kind of worker presents the logical starting point for understanding how to take advantage of ACM. |
| case management workflow diagram: Operations Management For Dummies Mary Ann Anderson, Edward J. Anderson, Geoffrey Parker, 2013-07-09 Score your highest in Operations Management Operations management is an important skill for current and aspiring business leaders to develop and master. It deals with the design and management of products, processes, services, and supply chains. Operations management is a growing field and a required course for most undergraduate business majors and MBA candidates. Now, Operations Management For Dummies serves as an extremely resourceful aid for this difficult subject. Tracks to a typical course in operations management or operations strategy, and covers topics such as evaluating and measuring existing systems' performance and efficiency, materials management and product development, using tools like Six Sigma and Lean production, designing new, improved processes, and defining, planning, and controlling costs of projects. Clearly organizes and explains complex topics Serves as an supplement to your Operations Management textbooks Helps you score your highest in your Operations Management course Whether your aim is to earn an undergraduate degree in business or an MBA, Operations Management For Dummies is indispensable supplemental reading for your operations management course. |
| case management workflow diagram: BPM Everywhere Nathaniel Palmer, Scott Francis, Peter Whibley, Surendra Reddy, Peter Fingar, Dr Setrag Khoshafian, Larry Hawes, Charles Webster, Vinay Mummigatti, Roy Altman, James Taylor, Joseph B. Lail, Keith D. Swenson, Rudiger Pryss, Stuart Chandler, David RR Webber, Mark Casey, Wil van der Aalst, Dr Anne Rozinat, Matthias Walter, Mara Nikolaidou, Alberto Manuel, 2019-10-23 We are entering an entirely new phase of BPM – the era of “BPM Everywhere” or BPME. BPME represents the strategy for leveraging, not simply surviving but fully exploiting the wave of disruption facing every business over the next 5 years and beyond. Without question, one of the single most disruptive events in the last decade was the introduction of the smartphone. Consider for a moment how great of an impact this has had on the relationship between businesses and their customers. Not even the emergence of the Web and Internet-based “digital native” business models can compare with the level of intimacy now available with your customers. In the era of the Internet of Things where smart homes, appliances, cars, phones, virtually imaginable devices are all connected, BPM must, and will, be everywhere. As Peter Whibley discusses in “The Internet of Things Will Be Invisible,” by 2025 there are expected to be more than 26 billion or more connected devices. In the chapter “Digital Prescriptive Maintenance: Disrupting Manufacturing through IoT, Big Data, and Dynamic Case Management,” Dr. Setrag Khoshafian introduces the “4 Vs” of “thing” data, specifically “Volume, Velocity, Variety and Value.” From monitors and remote sensors, to appliances and vehicles, to tens of billions of other “things,” connected devices are generating meaningful and informative data that would easily overwhelm any human being, but collectively they present critical context about processes and the state of operations. “Big Data” has never been so large, nor presented such an acute role within enterprises and the processes that drive them. BPME as well as traditional BPM methods can already be found at the center of this. Its role will grow exponentially. Emergent factors such as process mining (see chapter “Mining the Swarm” by Keith Swenson, et al.) will be critical for uncovering engagement patterns and the need for process management platforms to coordinate interaction and control of smart devices. It is intelligent BPM that is expanding the window of what can be automated, by enabling adaptable automation. The mobile strategies in far too many organizations seem to be the building of apps that presume that customers will use their smartphones like mini laptops. This avoids the fact that we now have a level of intimacy with our customer we've never had before. As discussed in the chapter “BPM to Go – Supporting Business Processes in a Mobile and Sensing World,” our customers are carrying around a device that offers a range of capabilities unlike any laptop. A smartphone produces volumes of meaningful data about our customers (think about the “4Vs”) and is able to interact with that customer in ways that a laptop never can. The growing ubiquity of connectivity always within reach combined with new services and capabilities such as mobile banking is a key part of driving constantly-changing expectations. Yet digital disruption is not limited to mobile devices, and is in fact disrupting everywhere BPM is otherwise found, and why BPM everywhere is becoming the new normal. |
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