Advertisement
| case study change management: Organizational Change Explained Sarah Coleman, Bob Thomas, 2017-02-03 The best way to learn how to navigate change successfully is to look at practical examples of change management programmes. Organizational Change Explained shares stories and insights from experienced change practitioners so professionals can reflect on their own work, respond critically to what others have done, and take away new tools and techniques to apply to their own change management practice. The book includes a range of cases from different sectors and countries including GlaxoSmithKline and the NHS to offer insights no matter the scale of the change management programme. Organized around central themes such as shaping and design, change leadership, and communication and engagement, Organizational Change Explained presents each case alongside an introduction, conclusion, list of key learning points, questions for reflection and sources of further reading. The book is invaluable to anyone tasked with leading or managing change within their teams, projects, departments or divisions, whether at local level or across geographic locations, countries and cultures. |
| case study change management: Software Change Management Donald J. Reifer, 2011-12-22 Why is it so difficult to change organizations? What does it really take to make “process improvement” yield measurable results? For more than 30 years, Donald Riefer has been guiding software teams through the technical, organizational, and people issues that must be managed in order to make meaningful process changes—and better products. This practical guide draws from his extensive experience, featuring 11 case studies spanning the public and private sectors and even academia. Each case study illuminates the original conditions; describes options and recommendations; details reactions, outcomes, and lessons learned; and provides essential references and resources. Eleven case studies provide insightful, empirical data from real-world organizations Provides a broad view across organizational settings and factors, such as personnel, and technical environments, including cloud, Agile, and open source options Illuminates the hard-won lessons, tradeoffs, and impacts—with advice on how to engineer successful, sustainable changes yourself |
| case study change management: Site Reliability Engineering Niall Richard Murphy, Betsy Beyer, Chris Jones, Jennifer Petoff, 2016-03-23 The overwhelming majority of a software system’s lifespan is spent in use, not in design or implementation. So, why does conventional wisdom insist that software engineers focus primarily on the design and development of large-scale computing systems? In this collection of essays and articles, key members of Google’s Site Reliability Team explain how and why their commitment to the entire lifecycle has enabled the company to successfully build, deploy, monitor, and maintain some of the largest software systems in the world. You’ll learn the principles and practices that enable Google engineers to make systems more scalable, reliable, and efficient—lessons directly applicable to your organization. This book is divided into four sections: Introduction—Learn what site reliability engineering is and why it differs from conventional IT industry practices Principles—Examine the patterns, behaviors, and areas of concern that influence the work of a site reliability engineer (SRE) Practices—Understand the theory and practice of an SRE’s day-to-day work: building and operating large distributed computing systems Management—Explore Google's best practices for training, communication, and meetings that your organization can use |
| case study change management: Leadership and Change Management: A Case Study of HP Alexander Kahlert, 2019-11-05 Seminar paper from the year 2019 in the subject Business economics - Business Management, Corporate Governance, grade: 1,3, International School of Management Dortmund , course: Leadership and Change Management, language: English, abstract: The paper discusses the former issues of HP. Based on that insights, new leadership and organizational structures are discussed and proposed to bring HP back on a growth track. Various models from modern leadership literature and best practices from peer group companies are used to evaluate recommendations. |
| case study change management: The Science of Successful Organizational Change Paul Gibbons, 2015 Identifies dozens of myths, bad models, and unhelpful metaphors, replacing some with twenty-first century research and revealing gaps where research needs to be done ... Links the origins of theories about change to the history of ideas and suggests that the human sciences will provide real breakthroughs in our understanding of people in the twenty-first century ... Change fundamentally involves changing people's minds, yet the most recent research shows that provision of facts may 'strengthen' resistance ... will help you build influence, improve communication, optimize decision making, and sustain change--Jacket. |
| case study change management: Leading Change John P. Kotter, 2012 From the ill-fated dot-com bubble to unprecedented merger and acquisition activity to scandal, greed, and, ultimately, recession -- we've learned that widespread and difficult change is no longer the exception. By outlining the process organizations have used to achieve transformational goals and by identifying where and how even top performers derail during the change process, Kotter provides a practical resource for leaders and managers charged with making change initiatives work. |
| case study change management: Quick Guide Change Management for all Cases Thomas Lauer, 2023-03-12 This Quick Guide to Change Management for all cases serves as a short guide. It offers those responsible and those affected a quick overview of how corporate change can succeed. To ensure practical transfer, it provides valuable tips based on real-life experiences and illustrated by a series of case studies drawn from the author's own research and consulting experience. In addition, there is an in-depth look at typical occasions of corporate change, such as business succession, acquisitions and mergers, digitalization and corporate growth or professionalization. |
| case study change management: ADKAR Jeff Hiatt, 2006 In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to build awareness, create desire, develop knowledge, foster ability and reinforce changes in your organization. The ADKAR Model is changing how we think about managing the people side of change, and provides a powerful foundation to help you succeed at change. |
| case study change management: The Role of Organisational Change Management in Offshore Outsourcing of Information Technology Services T. R. Ramanathan, 2009-03 This research study seeks to understand the nature of organisational change with respect to offshore outsourcing of information technology services in a multinational pharmaceutical company, and to examine the effectiveness of approaches used to manage this change so that lessons may be drawn from these experiences. Despite the abundant literature on effective organisational change management, the key factors that need to be managed properly at different stages of the offshore outsourcing process are not well understood. The research adopts a processual view to paint a broad picture of the issues involved in these different stages. A generic process model of change, based on the review of the change literature, was first developed to represent how change was intended to occur. This model focuses on the following four stages in the change process: context, diagnosis and planning, implementation, and institutionalisation. The research employs an interpretive case study approach and draws on fieldwork from three independent information systems departments (cases) of the company, where offshore outsourcing programmes were implemented. Qualitative data from semi-structured interviews, direct observation and document analysis are analysed by applying the generic process model to produce a detailed account of the way in which change was managed in the case organisations. The findings reveal that a combination of contextual factors, both external and internal to the company, influenced the adoption and use of offshore outsourcing in the case organisations. Externally, the economic forces were found to be the main catalyst for the change, while internally the role of the executive leadership and the lack of internal resources further explain the motivations behind the adoption of offshore outsourcing. The study illustrates that achieving successful outcomes from offshore outsourcing activities critically depends on the organisation adequately addressing a number of factors, such as conveying a sense of urgency, developing and communicating the vision, identifying the benefits of change and how they will be delivered, generating short-term wins, providing education and training, developing a fit between the change and organisational culture, etc., throughout the change process. The findings also highlight the effects of offshore outsourcing on the case organisations, including change in job roles and responsibilities and organisational learning activities that enable corrective actions to improve change management efforts. An important contribution of this research is the development of a model providing a more comprehensive understanding of the change process associated with the implementation of offshore IT outsourcing. Recommendations for policy makers and change managers to improve change management practice based on the research findings, as well as recommendations for further research, form a significant part of the conclusions. |
| case study change management: Change Management and the Human Factor Frank E. P. Dievernich, Kim Oliver Tokarski, Jie Gong, 2014-10-06 Change management and organizational development is unthinkable without people. Human beings form its core as both subjects and objects of change. This volume attempts to cut through to the core of change management, to the people that stand at its heart and focuses on their intrinsic role in change management and organizational development. Topics covered in this volume encompass the human element within organizational change, how this impacts roles, dynamics of team interaction and affects the workplace in teaching and learning settings. It also addresses resistance to institutional and organizational change and the central role that agile management plays in this process. |
| case study change management: The Three-Box Solution Vijay Govindarajan, 2016-04-26 How to Innovate and Execute Leaders already know that innovation calls for a different set of activities, skills, methods, metrics, mind-sets, and leadership approaches. And it is well understood that creating a new business and optimizing an already existing one are two fundamentally different management challenges. The real problem for leaders is doing both, simultaneously. How do you meet the performance requirements of the existing business—one that is still thriving—while dramatically reinventing it? How do you envision a change in your current business model before a crisis forces you to abandon it? Innovation guru Vijay Govindarajan expands the leader’s innovation tool kit with a simple and proven method for allocating the organization’s energy, time, and resources—in balanced measure—across what he calls “the three boxes”: • Box 1: The present—Manage the core business at peak profitability • Box 2: The past—Abandon ideas, practices, and attitudes that could inhibit innovation • Box 3: The future—Convert breakthrough ideas into new products and businesses The three-box framework makes leading innovation easier because it gives leaders a simple vocabulary and set of tools for managing and measuring these different sets of behaviors and activities across all levels of the organization. Supported with rich company examples—GE, Mahindra & Mahindra, Hasbro, IBM, United Rentals, and Tata Consultancy Services—and testimonies of leaders who have successfully used this framework, this book solves once and for all the practical dilemma of how to align an organization on the critical but competing demands of innovation. |
| case study change management: The Language of Change Paul Watzlawick, 1993 In this groundbreaking book, a world authority on human communication and communication therapy points out a basic contradiction in the way therapists use language. Although communications emerging in therapy are ascribed to the mind's unconscious, dark side, they are habitually translated in clinical dialogue into the supposedly therapeutic language of reason and consciousness. But, Dr. Watzlawick argues, it is precisely this bizarre language of the unconscious which holds the key to those realms where alone therapeutic change can take place. |
| case study change management: Accelerate John P. Kotter, 2014-04-08 Describes how organizations can learn to move swiftly to accommodate change while still providing the necessary structures that nurture employees and long-term success. |
| case study change management: Managing Transitions (25th anniversary edition) William Bridges, Susan Bridges, 2017-01-10 The business world is constantly transforming. When restructures, mergers, bankruptcies, and layoffs hit the workplace, employees and managers naturally find the resulting situational shifts to be challenging. But the psychological transitions that accompany them are even more stressful. Organizational transitions affect people; it is always people, rather than a company, who have to embrace a new situation and carry out the corresponding change. As veteran business consultant William Bridges explains, transition is successful when employees have a purpose, a plan, and a part to play. This indispensable guide is now updated to reflect the challenges of today's ever-changing, always-on, and globally connected workplaces. Directed at managers on all rungs of the corporate ladder, this expanded edition of the classic bestseller provides practical, step-by-step strategies for minimizing disruptions and navigating uncertain times. |
| case study change management: Cases and Exercises in Organization Development & Change Donald L. Anderson, 2016-12-29 Cases and Exercises in Organization Development & Change, Second Edition encourages students to practice organization development (OD) skills in unison with learning about theories of organizational change and human behavior. The book includes a comprehensive collection of cases about the OD process and organization-wide, team, and individual interventions, including global OD, dialogic OD, and OD in virtual organizations. In addition to real-world cases, author Donald L. Anderson gives students practical and experiential exercises that make the course material come alive through realistic scenarios that managers and organizational change practitioners regularly experience. |
| case study change management: Organisational Change Dianne Waddell, Andrew Creed, Thomas G. Cummings, Christopher G. Worley, 2016-08-31 Change Management is a crucial process for gaining the competitive advantage that is the goal of many organisations. Leaders and change agents are often faced with conflicting challenges of motivating and understanding increasingly diverse workforces, accounting to stakeholders and planning for the future in a chaotic environment. Comprising 12 chapters in 6 parts, the text opens with an explanation of the environment of change faced by organisations today. It then deals with managing organisational development, which is a planned process of change which is often subject to the incursions of organisational transformation, a more dramatic and unpredictable type of change. With the field of organisational change continuing to evolve, especially in an international context, future directions of change management are also discussed. Finally, to emphasise the relationship between theory to practice, Organisational Change: Development and Transformation 6e provides 10 local and international case studies and a suite of online cases supported by a case matrix. Case studies, exercises and support material present the challenges of change management in a real-life manner - examining issues from a variety of viewpoints. |
| case study change management: Reconsidering Change Management Steven ten Have, Wouter ten Have, Anne-Bregje Huijsmans, Maarten Otto, 2016-06-23 Despite the popularity of organizational change management, the question arises whether its prescriptions and dominant beliefs and practices are based on solid and convergent evidence. Organizational change management entails interventions intended to influence the task-related behavior and associated results of an individual, team, or entire organization. There is a perception that a lot of change initiatives fail and limited understanding about what works and what does not and why. Drawing on the field of psychology and based on primary research, Reconsidering Change Management identifies 18 popular and relevant commonly held assumptions with regard to change management that are then analyzed and compared to the four specific themes laid out in the book (people, leadership, organization, and change process), resulting in their own set of assumptions. Each assumption will have a brief introduction in which its relevance and popularity is explained. By studying the scientific evidence, in particular meta-analytic evidence, the book provides students and academics in the fields of change management, organizational behavior, and business strategy the best available evidence for the acceptance or dropping of certain (change) management assumptions and their accompanying practices. By exploring the topics people, leadership, organization, and process, and the related assumptions, change management is restructured and reframed in a prudent, positive, and practical way. |
| case study change management: Hidden Truths David Fubini, 2020-12-03 Complete your leadership toolkit with this inside look at high-level, executive positions Hidden Truths: What Leaders Need to Hear But Are Rarely Told delivers profound and rarely discussed insights about C-suite jobs that provide aspiring leaders with practical, new skills that will equip them for the immense challenges of their desired jobs. Through 14 illuminating chapters, accomplished Harvard Business School faculty member and former Senior Partner of McKinsey & Company sets out the essential habits that help leaders create success, time and time again. You'll learn: How to recognize the limits of monetary incentives for employees and colleagues To manage your relationships with members of the Board of Directors How to value and realize true diversity How to manage mergers and acquisitions properly, one of the most difficult parts of business leadership Perfect for managers, executives, and other business leaders with an eye on the C-suite, Hidden Truths also belongs on the bookshelves of people who already find themselves in a C-level position and wish to learn how to better manage the stresses and challenges of the job. |
| case study change management: Successful Change Management in Health Care Annette Chowthi-Williams, Geraldine Davis, 2022-03-03 Change is frequent in healthcare, yet change management is often far from perfect. This book considers the complexity of change within large organisations, explores existing models of change and emphasises the vital role of emotional and cognitive readiness in successful change management. Despite the plethora of organisational change management approaches used in healthcare, the success rate of change in organisations can be as low as 30 percent. New thinking about change management is required to improve success in service development, improvement and innovation. Arguing that emotional and cognitive readiness for change requires engagement with the people involved, and a thorough understanding of areas of friction and potential challenge, this book also delves into the neglected issue of emotion, examining emotional labour and emotion and change. It investigates how human emotion can be incorporated into Change Management Models, alongside and intertwined with cognitive approaches, to support effective change. Using the NHS as a central case study, this book incorporates examples of actual change from a range of healthcare settings from acute to primary care, enabling readers to see how Change Management Models can be adapted and utilised in practice. This is an essential read for students, as future change leaders, and practitioners and managers leading and managing change in healthcare. |
| case study change management: Choosing Strategies for Change John P. Kotter, 1979-01-01 |
| case study change management: Tempered Radicals Debra Meyerson, 2003 This text explores the experiences of tempered radicals. These are people who want to become valued and successful members of their organisations without selling out on who they are and what they believe in. |
| case study change management: Change Management Handbook Peter F Gallagher, 2019-08-14 Change Management Handbook: This handbook contains over fifty concepts, models, figures, assessments, tools, templates, checklists, plans, a roadmap and glossary structured around the ten-step a2B Change Management Framework® each with a practical case study. About this Book: This handbook is for growth mindset leaders, senior managers, students, HR professionals and change management practitioners who want to deliver organisational change while their organisation continues with day-to-day operations. Leadership of Change® Volume 3 is based on over thirty years of experience implementing change, transformation and improvements into some of the world’s largest and most successful organisations across many countries and cultures. It provides deep insights into change programme delivery using the a2B Change Management Framework®. It starts by aligning the change with the organisation’s strategy and vision, moving through to successfully closing and sustaining the change. It covers ten key change management implementation concepts in detail, which include sponsorship, change history, communication, change planning, readiness, resistance, developing the new skills and behaviours, as well as adoption. It also includes the AUILM® Employee Change Adoption Model and the a2B5R® Employee Behaviour Change Model. Other Leadership of Change® Volumes: Leadership of Change® Volumes: The volumes in this series are intended to be leading practice in organisational change management and implementation, which supports strategy execution. Volume 1 – Change Management Fables Volume 2 - a2B Change Management Pocket Guide Change Management Fables: Ten fables about the leadership paradox of implementing organisational change management versus delivering normal day-to-day operations. About this Book: Leaders go about their daily task of implementing the organisation’s strategy to deliver financial results. All of a sudden there is a change explosion that disrupts normal day-to-day operations. This is the leadership paradox: implementing change versus delivering day-to-day operations. Leaders then need to adjust their focus to implement the change, so that the organisation stays ahead of the competition and continues to deliver revenue to its shareholders. That means the change has to ensure a return on investment, full employee change adoption, and sustainable change. Leadership of Change® Volume 1 represents the author’s experiences throughout his career, it, provides ten practical stories of typical and consistent change management challenges that organisations and leaders experience when implementing organisation change, transitioning their organisation from the current ‘a’ state to the future ‘B’ state. Potential solutions are introduced which are developed in Volumes 2 and 3. This book includes illustrations as well as the a2B Change Management Framework®(a2BCMF®), the AUILM® Employee Change Adoption Model and the a2B5R® Employee Behaviour Change Model. Change Management Pocket Guide: This pocket guide contains over thirty concepts, models, figures, assessments, tools, templates, checklists, plans, a roadmap and glossary structured around the ten-step a2B Change Management Framework®. About this Book: This pocket guide is a practical, hands-on guide built around the a2B Change Management Framework® (a2BCMF®) with over thirty models, tool and change concepts. It is designed to support change practitioners delivering hands-on organisational change. The pocket guide supports a programme approach to organisational change, starting with ‘change definition’ (strategy alignment) and moving through to ‘closing and sustain’ the change. The ten-step a2BCMF® is supported by over thirty concepts, a change adoption model, a behavioural change model, figures, assessments, tools, templates, checklists and plans, as well as a roadmap and glossary. It covers the key change management concepts such as sponsorship, communications, readiness, resistance and adoption. The assessments provide valuable input on whether the team should progress from one critical a2BCMF® step to the next. |
| case study change management: Product Lifecycle Management in the Era of Internet of Things Abdelaziz Bouras, Benoit Eynard, Sebti Foufou, Klaus-Dieter Thoben, 2016-04-20 This book constitutes the refereed proceedings of the 12th IFIP WG 5.1 International Conference on Product Lifecycle Management, PLM 2015, held in Doha, Qatar, in October 2015. The 79 revised full papers were carefully reviewed and selected from 130 submissions. The papers are organized in the following topical sections: smart products, assessment approaches, PLM maturity, building information modeling (BIM), languages and ontologies, product service systems, future factory, knowledge creation and management, simulation and virtual environments, sustainability and systems improvement, configuration and engineering change, education studies, cyber-physical and smart systems, design and integration issues, and PLM processes and applications. |
| case study change management: Change Management. A Case Study Analysis of Harvard Business Review's "Getting Employees Excited About a New Direction" Sanel Muranovic, 2016-10-04 Seminar paper from the year 2015 in the subject Business economics - Business Management, Corporate Governance, grade: 1,00, University of Applied Sciences Vorarlberg, language: English, abstract: Change is the norm and flexibility is a requirement, so be prepared to deal with it. A very meaningful sentence nowadays. Organizations and companies all over the world are confronted with change and the question, how to manage it. Threatening external influences force organizational culture to arrange themselves with permanent change processes. Even if there are no evident problems brewing. Imminent external disruptions, like new competitors or technology, the own cost structure or economy depression, can take the organization by surprise too fast. One way to deal with change is to prevent problems that weren’t tangible but could arise from different change processes in- and outside the organization. This individual seminar paper is structured in by comparing the academically approach from well-known economics literature with an actual case study with a practical approach. In this context it is about a Harvard Business Review article of November 20th 2015 called “Getting Employees Excited About a New Direction” by Douglas A. Ready. The main goal will be to analyse the change process with a reference to different theories and perspectives following by a practical transfer with possible suggestions or solutions. |
| case study change management: Making Sense of Change Management Esther Cameron, Mike Green, 2015-03-03 The definitive, bestselling text in the field of change management, Making Sense of Change Management provides a thorough overview of the subject for both students and professionals. Along with explaining the theory of change management, it comprehensively covers the models, tools, and techniques of successful change management so organizations can adapt to tough market conditions and succeed by changing their strategies, structures, boundaries, mindsets, leadership behaviours and of course their expectations of the people who work within them. This completely revised and updated 4th edition of Making Sense of Change Management includes more international examples and case studies, emerging new thinking and practice in the area of cultural change and a new chapter on the interrelationship with project management (PM) and change management. It also covers complexity models, agile approaches, and stakeholder management along with cultural sensitivity and what to do when cultures collide. Making Sense of Change Management remains essential reading for anyone who is currently part of, or leading, a change initiative. Online supporting resources include lecture slides, making this an ideal textbook for MBA or graduate students focusing on leading or managing change. |
| case study change management: Change Without Pain Eric Abrahamson, 2004 A refreshingly non-revolutionary approach to change based on ten years of research that shows how transitions can be effective, cost-efficient, and painless In this powerful and refreshing book, he outlines a positive new approach to change called “creative recombination.” Rather than obliterating and then reinventing anew—the change approach advocated by most gurus and “experts” over the last twenty years—creative recombination seeks sustainable, repeatable transformation by using the firm’s existing resources more wisely. Abrahamson identifies five key elements that every company has—people, structures, culture, processes, and networks—and offers a broad toolkit of techniques for recombining, reusing, and redeploying these resources to achieve smoother, more cost-efficient, less painful organizational change. |
| case study change management: Ask a Manager Alison Green, 2018-05-01 From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together |
| case study change management: Evidence-based Initiatives for Organizational Change and Development Robert G. Hamlin, Bob Hamlin, Andrea D. Ellinger, Jenni Jones, 2019 Without change, there can be no progress. To influence change, organizations attempt to harmonize internally and become accustomed to dealing with a variety of situations that may require a number of solutions. Evidence-Based Initiatives for Organizational Change and Development discusses what helps or hinders the organizational-change-and-development-related agency and provides practical insights and lessons to be learned from many reflections on evidence-based OCD practice. Featuring research on topics such as human resource development, organizational behavior, and management consultancy, this book is ideally designed for business academics, organizational change leaders, line managers, HRD professionals, OD/management consultants, and executive coaches seeking coverage on the implementation of OCD intervention strategies and the associated changes in management processes. |
| case study change management: Leading Transformation Nathan Furr, Kyle Nel, Thomas Zoega Ramsoy, 2018-10-16 New Tools to Overcome the Human Barriers to Change Leaders know that their job is to transform their organizations to keep pace with technology and an ever-changing business environment. They also know that they are bound to fail in doing so. But this discouraging prospect is not because they won't be able to solve a technological or strategic problem. Leaders will fail because of intractable human responses associated with change--responses such as fear, ingrained habits, politics, incrementalism, and lack of imagination. These stumbling blocks always arise when we humans are faced with change, but what if we had a way to transcend them? This book reveals a radical new method for doing just that. Written by the executive who designed and implemented it, the neuroscientist who helped make it work, and the academic who explains why it works and how to do it, Leading Transformation introduces an innovative yet proven process for creating breakthrough change. Divided into three steps--envisioning the possible, breaking down resistance, and prototyping the future--this process uses cutting-edge tools such as science fiction, cartoons, rap music, artifact trails, and neuroprototypes to overcome people's inability to imagine or react to what doesn't yet exist, override powerful habits and routines that prevent them from changing, and create compelling narratives about the organization's future and how to get there. Showing how these tools have been used successfully by companies such as Lowe's, Walmart, Pepsi, IKEA, Google, Microsoft, and others, the process revealed in this book gives leaders the means to transcend the human barriers that block change and lead their organizations confidently into the future. |
| case study change management: Reviving Businesses With New Organizational Change Management Strategies Nuno Geada, Pedro Fernandes Anunciação, 2021 This book analyzes the sensitivity of organizations to change management based on methodologies and tools to control impacts and investigates how employees are impacted by their environment discussing issues such as technology communication and business continuity and the importance of collaborative and interactive relationship pertaining to change management-- |
| case study change management: Power and Influence John P. Kotter, 1985 In today's complex work world, things no longer get done simply because someone issues an order and someone else follows it.Most of us work in socially intricate organizations where we need the help not only of subordinates but of colleagues, superiors, and outsiders to accomplish our goals. This often leaves us in a power gap because we must depend on people over whom we have little or no explicit control.This is a book about how to bridge that gap: how to exercise the power and influence you need to get things done through others when your responsibilities exceed your formal authority.Full of original ideas and expert insights about how organizations—and the people in them—function,Power and Influencegoes further, demonstrating that lower-level personnel also need strong leadership skills and interpersonal know-how to perform well.Kotter shows how you can develop sufficient resources of unofficial power and influence to achieve goals, steer clear of conflicts, foster creative team behavior, and gain the cooperation and support you need from subordinates, coworkers, superiors—even people outside your department or organization.He also shows how you can avoid the twin traps of naivete and cynicism when dealing with power relationships, and how to use your power without abusing it.Power and Influenceis essential for top managers who need to overcome the infighting, foot-dragging, and politicking that can destroy both morale and profits; for middle managers who don't want their careers sidetracked by unproductive power struggles; for professionals hindered by bureaucratic obstacles and deadline delays; and for staff workers who have to manage the boss.This is not a book for those who want to grab power for their own ends. But if you'd like to create smooth, responsive working relationships and increase your personal effectiveness on the job, Kotter can show you how—and make the dynamics of power work for you instead of against you. |
| case study change management: Innovation in Sustainable Management and Entrepreneurship Gabriela Prostean, Juan José Lavios Villahoz, Laura Brancu, Gyula Bakacsi, 2020-05-29 This book analyses state-of-the-art techniques in business process management as drivers of advanced entrepreneurship, financial management, supply chain management, and sustainability management. The role of management in a rapidly-changing environment and the use of innovative methods and techniques to address and solve key management problems are also explored. |
| case study change management: Advances in Patient Safety Kerm Henriksen, 2005 v. 1. Research findings -- v. 2. Concepts and methodology -- v. 3. Implementation issues -- v. 4. Programs, tools and products. |
| case study change management: Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work Management Association, Information Resources, 2020-10-30 As the use of remote work has recently skyrocketed, digital transformation within the workplace has gone under a microscope, and it has become abundantly clear that the incorporation of new technologies in the workplace is the future of business. These technologies keep businesses up to date with their capabilities to perform remote work and make processes more efficient and effective than ever before. In understanding digital transformation in the workplace there needs to be advanced research on technology, organizational change, and the impacts of remote work on the business, the employees, and day-to-day work practices. This advancement to a digital work culture and remote work is rapidly undergoing major advancements, and research is needed to keep up with both the positives and negatives to this transformation. The Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work contains hand-selected, previously published research that explores the impacts of remote work on business workplaces while also focusing on digital transformation for improving the efficiency of work. While highlighting work technologies, digital practices, business management, organizational change, and the effects of remote work on employees, this book is an all-encompassing research work intended for managers, business owners, IT specialists, executives, practitioners, stakeholders, researchers, academicians, and students interested in how digital transformation and remote work is affecting workplaces. |
| case study change management: Managing for a Change , 1993 |
| case study change management: Organizational Change Tupper F. Cawsey, Gene Deszca, Cynthia Ingols, 2015-04-17 Awaken, mobilize, accelerate, and institutionalize change. With a rapidly changing environment, aggressive competition, and ever-increasing customer demands, organizations must understand how to effectively adapt to challenges and find opportunities to successfully implement change. Bridging current theory with practical applications, Organizational Change: An Action-Oriented Toolkit, Third Edition combines conceptual models with concrete examples and useful exercises to dramatically improve the knowledge, skills, and abilities of students in creating effective change. Students will learn to identify needs, communicate a powerful vision, and engage others in the process. This unique toolkit by Tupper Cawsey, Gene Deszca, and Cynthia Ingols will provide readers with practical insights and tools to implement, measure, and monitor sustainable change initiatives to guide organizations to desired outcomes. |
| case study change management: Globality Hal Sirkin, Jim Hemerling, Arindam Bhattacharya, 2008-06-11 An absolutely stunning -- and scary - wake-up call that reveals how the economic world is about to change dramatically in the next few years as dozens of RDEs (Rapidly Developing Economies) begin to assert themselves as major economic powers. Globalization is about Americans outsourcing product development and services to other countries. Globality is the next step, where rapidly developing economies from around the world are now competing with us head to head. The authors present a strong case that the economic climate in which we have lived is going to change in unprecedented ways. ...their insights into the competitive battle in emerging markets are so keen. -- William J. Holstein of The New York Times Many American chief executives, it turns out, are aiming at emerging markets...And they will find many insights into prevailing in those battles in this book. -- William J. Holstein of The New York Times ...for any corporate strategist pondering the challenges and opportunities of globalization, this book is an indispensable guide. -- John Cummings of Business Finance While the global economy has been a hot topic for at least two decades, it is in constant need of updating ...GLOBALITY...does the job nicely. -- BNET [This] vividly detailed tome describes the latest shift in globalization from a one-way street of Western domination to an increasingly competitive global playing field, where businesses from once-discounted nations are solidifying their standing. -- CIO Insight Whatever the next New World Order turns out to be, the advice in GLOBALITY will come in useful, for multinationals and individual workers alike. -- Business Pundit A smart discourse on how local companies in developing economies, such as China, India and Brazil, are bucking tradition and going for broke on their own terms... -- BNET This book is a must-read for leaders of companies in the developed world who want to get into the globality act and stay in it. -- Cecil Johnson, McClatchy-Tribune News Get ready for a new wave of challengers, 'bursting their way onto the big stage.' So say the three authors of this smart analysis about the latest developments in global competition -- Andrea Sachs of TIME |
| case study change management: The Heart of Business Hubert Joly, 2021-05-04 A Wall Street Journal Bestseller Named a Financial Times top title How to unleash human magic and achieve improbable results. Hubert Joly, former CEO of Best Buy and orchestrator of the retailer's spectacular turnaround, unveils his personal playbook for achieving extraordinary outcomes by putting people and purpose at the heart of business. Back in 2012, Everyone thought we were going to die, says Joly. Eight years later, Best Buy was transformed as Joly and his team rebuilt the company into one of the nation's favorite employers, vastly increased customer satisfaction, and dramatically grew Best Buy's stock price. Joly and his team also succeeded in making Best Buy a leader in sustainability and innovation. In The Heart of Business, Joly shares the philosophy behind the resurgence of Best Buy: pursue a noble purpose, put people at the center of the business, create an environment where every employee can blossom, and treat profit as an outcome, not the goal. This approach is easy to understand, but putting it into practice is not so easy. It requires radically rethinking how we view work, how we define companies, how we motivate, and how we lead. In this book Joly shares memorable stories, lessons, and practical advice, all drawn from his own personal transformation from a hard-charging McKinsey consultant to a leader who believes in human magic. The Heart of Business is a timely guide for leaders ready to abandon old paradigms and lead with purpose and humanity. It shows how we can reinvent capitalism so that it contributes to a sustainable future. |
| case study change management: Leadership and Change Management Annabel Beerel, 2009-05-13 Recognizing and responding to change is the oxygen of life for an organization, and leadership is fundamentally about focusing organizations on these new realities. Leadership and Change Management provides the reader with a practical, real-world understanding of several dimensions of leadership that are usually neglected in management textbooks, such as the nature of new realities and how managers can improve their insight into them, and how leaders can identify and overcome resistance to change. Drawing on a wide range of insightful, global real-life case studies to capture the imagination, the topics covered include critical systems thinking, philosophies of leadership, group dynamics, authority, ethics, personal character and the psychology of leadership. This comprehensive text will be of interest to anyone looking for a more thoughtful engagement with the key issues in leadership and change management. |
| case study change management: Change Management Robert A. Paton, Rob Paton, James McCalman, 2000-05-02 `Change Management is a well-structured and well-written book which has wide appeal for undergraduates, postgraduates and practitioners. It provides a comprehensive coverage of the issues related to organizational change and its management. It has a good, coherent structure which starts with a definition of change and a general examination of the antecedent factors, as well as the skills and competencies required of managers in facilitating the change process.... The style and content of the book are of an extremely high quality, indicating the book′s deserved reputation as a core textbook in this area′ - Leadership and Organization Development Journal This new and updated edition of the highly successful MBA and undergraduate text on change management uses current examples with a strategic focus to guide students through the issues and processes associated with managing change. The new edition: - provides a framework for applying different models to different scenarios; - offers proactive approaches to change that relate to business performance; - gives practical, step-by-step means of handling change; - illustrates with up-to-date real-life case studies. Students using Change Management will gain a greater understanding that effective solutions to change problems need to combine technological, organizational and people-oriented strategies. In this sense the book adopts a process-based approach to management. It will also encourage students to familiarize themselves with the different contingencies that affect management and the most effective measures for dealing with them. |
CASE Equipment | CASE - CASE Construction Equipment
Powerful and stable machines capable of moving the earth without tearing up the turf below. CASE compact track loaders are simple, intuitive and productive — and we've got a solution …
No one will push harder than CASE Construction Equipment
Seven Brand-new CASE machines including two new midi excavators, two new compact wheel loaders, two new motor graders and a telescopic small articulated loader.
421G Compact Wheel Loader - CASE Construction Equipment
CASE dealers provide world-class equipment and aftermarket support, industry-leading warranties and flexible financing.
CASE Construction Equipment
CASE sells and supports a full line of construction equipment around the world, including backhoe loaders, excavators, wheel loaders, dozers, skid steer loaders, compaction equipment, forklifts, …
Maquinaria de Construcción | CASE ES - CASE Construction …
Confía en los líderes en maquinaria de construcción. CASE te ofrece soluciones innovadoras, calidad insuperable y rendimiento excepcional.
CASE Maquinaria de Construcción en México | Tractores, …
CASE México ofrece una amplia gama de maquinaria pesada para la construcción: tractores, excavadoras, retroexcavadoras, compactadoras y más. Descubre soluciones eficientes y …
Construction Machinery & Equipment | CASE CIS - CASE …
Explore high-performance CASE construction equipment, designed for power, precision, and efficiency across every job site.
CASE SL27 TR Small Articulated Loader | CASE - CASE Construction …
CASE dealers provide world-class equipment and aftermarket support, industry-leading warranties and flexible financing.
695SV Construction King™ Center Pivot Backhoe Loader - CASE
It’s the new CASE 695SV Construction King™ Center Pivot Backhoe Loader. And it’s 21,540 lb. of pure digging, loading, pushing, trenching and drilling might. The first thing to jump out at you is …
Equipamentos de Construção e Máquinas Pesadas - Case …
Descubra a linha completa de equipamentos de construção da Case, incluindo retroescavadeiras, escavadeiras e mais. Explore soluções inovadoras para todos os seus projetos de construção.
Case Studies of Organisational Change - Wiley Online Library
Work-life integration : case studies of organizational change / Suzan Lewis and Cary L. Cooper p. cm. ISBN 0-470-85344-1 (hbk) – ISBN 0-470-85343-3 (pbk) 1. Work and family – Case …
Organizational Change and Development: A Case Study in …
As indicated earlier, change management in India is a relatively new discipline that focuses on the why and how of organizational change. Some researchers (e.g. Sharma, 2007) have …
A Detailed Case Study on Deviation, Out-of …
various documentation of quality management system, which includes deviations, OOS and CAPA. A detailed case study of deviations, out-of-Specification and CAPA generation is …
Improving Care Delivery Through Lean: Implementation Case …
Prior to the case studies, the AIR research team conducted a review of the literature to determine whether an evidence base exists for using Lean in health care. We found that the majority of …
CHANGE MANAGEMENT PRACTICES AND …
Change management practices are adopted in order to achieve desired results within a specified period (Davis & Holland, 2012). In this study, change management practices will include …
An Exploratory Case Study of How Remote Employees …
the limitations and assumptions are previewed. The significance of the study is presented in terms of its potential contribution to the management and leadership community of practice. …
Leading Change in Management: A Case Study of …
International Journal of ICT and Management February 2013 Vol- I Issue –I 46 ISSN No. 2026-6839 Leading Change in Management: A Case Study of Jaguar/Halewood. Nii Armah Addy …
Peformance Management Reimagined at Lockheed Martin
Oct 28, 2021 · Whether your business success requires a change in employee performance and mindsets, learning technologies, or critical processes, GP Strategies is the transformation …
How Cisco IT Implemented Organizational Change and …
Cisco IT Case Study Organizational Change and Advanced Services for Operational Success ... and scalability. Day-to-day operations and network management processes need to be …
Strategic Innovation Management at Netflix: A Case Study
of study designs to comprehensively summarize and synthesize evidence with the aim of informing practice, programs, and policy and providing direction to future research priorities. …
Manufacturing Change Management – A Case Study-Based …
Case Study; Change Management; Processes; Industrial Practice 1. Introduction Today's manufacturing landscape is subject to a multitude of challenges. Global market fluctuations, …
Successful Sustainability Strategy: Procter & Gamble Case
the research process as a partner for this case study. This case study will reflect how an organisation makes progress and adapts during the challenging path towards sustainable …
Change Management: Strategies for Successful …
Pettigrew (1985) provides a case study of the industrial giant ICI, illustrating the challenges and strategies employed during a significant organizational change. ... The study explored the topic …
Change Management Strategies in ERP Implementations: A …
P10. Change Management Strategies in ERP Implementations: A Case Study Richard Kapupu Bell mobility richard.kapupu@bell.ca Muriel Mignerat Telfer School of Management, University …
Status of engineering change management in the engineer …
Status of engineering change management in the engineer-to-order production environment: insights from a multiple case study Natalia Iakymenko, Anita Romsdal, Erlend Alfnes ∗, Marco …
CHANGE MANAGEMENT WITH BUILDING INFORMATION …
Apr 1, 2023 · The case study examines change management in the context of a multi-disciplinary collaborative BIM environment during the design and construction of a fast-track project. I …
Change management in the Indian pharmaceutical industry: …
2 U. Jamwal et al. His area of interest is supply chain management. This paper is a revised and expanded version of a paper entitled [title] presented at [name, location and date of conference].
Developing organisation culture Six case studies - CIPD
as change agents, with staff’s experience of working within the new culture. Within each case study we examine: • the organisation background • the chief drivers of culture change • the key …
Case Study CHANGE MANAGEMENT
4. Call the meeting again and discuss the pros and cons of the proposed change and that their interpersonal relationship are very important than any job rotation. Try to develop a consensus …
Change Management in Schools
Change Management 3 Evaluating the success of an innovation Before embarking on a school improvement effort, it is important to consider how to ultimately evaluate ... Furthermore, a …
Resistance to Change in Organizations: A Case of General …
study explores how change factors affect individuals, organization as whole and its stakeholders. This article focuses on understanding the core concept of organizational change, how it works, …
Panama Canal Case Study - gatech.edu
Panama Canal Case Study Hyunju Jeong, John C. Crittenden, and Ming Xu Messner Meeting on Dec 16, 2009 ... Change in land use ... Canal Expansion Program, Environmental impact study …
How Cisco IT Uses Software Configuration Management to …
Application change management process improves software quality and developer productivity. Cisco IT Case Study / Business Management / Software Configuration Management: This …
301 Moved Permanently
Moved Permanently. The document has moved here.
Custom Workflows in CDGC and UI Personalization with
Case Study: Change Management with Custom Workflows in CDGC (including Demo) 5 Enhancing User Experience with UI Customization for CDGC Users Case Study: UI …
Strategic Change Management Practices at Barclays Bank of …
Aug 4, 2014 · study was to establish the strategic change management practices adopted by Barclays bank in Kenya. Specifically, the study set to determine the strategic change …
Implementing Servant Leadership at Cleveland Clinic: A Case …
Cleveland Clinic: A Case Study in Organizational Change Joseph M. Patrnchak, Former Chief Human Resources Officer, Cleveland Clinic Board Member, Greenleaf Center for Servant …
People and Process: Successful Change Management Initiatives
Nov 8, 2020 · Change management is often described as a process to initiate an adjustment, renovation, modification, or as a revolution in the way business as usual is conducted for an …
Organisational change management for inclusive growth at …
organisational change, the Kurt Lewin model methodology of the hard systems of change management, and methodology of the soft systems of change management. Considering the …
THE CHALLENG OE F CHANGE MANAGEMENT - University …
the challeng oe f change management: a case study of unga group limited by samuel m gichohi a research project submitted in partial fulfilment of the requirement fos r the degree of master of …
Model of Change Management Using ADKAR Model in …
Model in Organization: A Case Study of International College of Yunnan Minzu University, China. Dao Mengsha Lincoln University College (LUC), Petaling Jaya, Malaysia *E-mail: ... Change …
Radical Change Accidentally: The Emergence and …
abled us to use the case study of Mission Church to generate a theoretical framework for understanding how, without intention on the part of actors, a small change can emerge and …
CASE STUDIES AND STORIES OF CHANGE - INTRAC
of change The content of a case study or story of change depends on the purpose. Some generic headings that might be useful in different circumstances are shown below. But these should be …
Nestlé’s 2021 climate risk and impact report - Nestlé Global
07 Advocating for change 08 Strategy and risk management 09 Risk management – overview 10 Our methodology to assess the impacts of climate-related risks on Nestlé 21 k s on i i r t i nsar …
Making change work - IBM
Our Making Change Work Study focuses on how to close the Change Gap. through surveys and face-to-face interviews with more than 1,500 practitioners worldwide – project leaders, …
Coastal Adaptation Strategies: Case Studies - U.S. National …
consider climate change. Each case study also includes a point of contact for park managers to request additional information. Acknowledgments. In addition to the contributing authors, many …
Management: Theory and Practice, and Cases - Harvard …
Sep 11, 2013 · Cases and case teaching were given secondary consideration, if any consideration at all. Accordingly, I like many management students, had mixed exposure to …
The Role of Communication Strategies in Change …
providing a comprehensive mechanism to facilitate a change process. Based on a case study of Consignia plc – brand and business status introduction, this research has two aims. First, a ...
PwC’s Academy Change Management Workshop 2 Days
management • Case for change • Change leadership & accountability ... • Case study • Making change stick Registration fee (all fees include 7% GST) PwC Clients & Alumni: S$980.00 …
An Overview of change management in the hospitality …
This paper considers critical issues in change management that are relevant to the ... In addition, case studies which support common findings will be included. Background . Studies in …
THE MANAGEMENT OF CHANGE IN PUBLIC …
THE MANAGEMENT OF CHANGE IN PUBLIC ORGANIZATIONS: A LITERATURE REVIEW BEN S. KUIPERS, MALCOLM HIGGS, WALTER KICKERT, LARS ... Management Case …
Agile Transformation at LEGO Group - DOCK CONSULTING
requires a change management approach. Organizational change either is imposed on the organization from the top or emerges from the bottom (Todnem 2005). In top-down change …
Implementing Strategy Using the Kotter 8-Step Change …
Organizational change management is a term for approaches to prepare and implement change in the organization, for instance, to keep competitiveness in the market. Frameworks in …
Change Management Strategies in ERP Implementations: A …
Implementations: A Case Study Richard Kapupu Bell mobility, richard.kapupu@bell.ca ... Change Management, Case study, Aladwani’s model 1. Introduction Enterprise Resource Planning …
Dow, DuPont and Corteva - BCD Travel
Case study: Change management paves the way for travel program consolidation Author: BCD Travel Subject: Learn how BCD Travel helped Dow, Dupont and Corteva to drive travel …
Kotter s 8 stages of change: implementation of clinical screening ...
Apr 20, 2022 · Kotter s 8 stages of change: implementation of clinical screening ...
Case Study: Change Management & Leadership at Microsoft
Introduction to Marketing Management 2020 . Case Study Microsoft 3 Additionally, the unpopular “stack ranking” performance management system led to the bot-tom 10% of the company …
Using Kotter’s Eight Stage Process to manage an …
Change Management techniques to effect organizational change, either with regard to their suitability or appropriateness. Although there is a significant body of literature ... change. This …
Agricultural Change: A Grass-Roots Case Study (Kenya) - Lu
A case study of grass-roots agriculture (the developing world smallholder), through survey, interview, and participatory research, is developed to include the major external influence as …
Instigating change through Appreciative Inquiry: A Case …
The paper illustrates how an AI approach can be used in effective change management in the current climate of austerity and change in the public sector in the UK. AI can offer a way of …
