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| create fishbone diagram in excel: Excel Basics to Blackbelt Elliot Bendoly, 2020-05-28 This third edition capitalizes on the success of the previous editions and leverages the important advancements in visualization, data analysis, and sharing capabilities that have emerged in recent years. It serves as an accelerated guide to decision support designs for consultants, service professionals and students. This 'fast track' enables a ramping up of skills in Excel for those who may have never used it to reach a level of mastery that will allow them to integrate Excel with widely available associated applications, make use of intelligent data visualization and analysis techniques, automate activity through basic VBA designs, and develop easy-to-use interfaces for customizing use. The content of this edition has been completely restructured and revised, with updates that correspond with the latest versions of software and references to contemporary add-in development across platforms. It also features best practices in design and analytical consideration, including methodical discussions of problem structuring and evaluation, as well as numerous case examples from practice. |
| create fishbone diagram in excel: The Quality Toolbox Nancy Tague, 2004-07-14 The Quality Toolbox is a comprehensive reference to a variety of methods and techniques: those most commonly used for quality improvement, many less commonly used, and some created by the author and not available elsewhere. The reader will find the widely used seven basic quality control tools (for example, fishbone diagram, and Pareto chart) as well as the newer management and planning tools. Tools are included for generating and organizing ideas, evaluating ideas, analyzing processes, determining root causes, planning, and basic data-handling and statistics. The book is written and organized to be as simple as possible to use so that anyone can find and learn new tools without a teacher. Above all, this is an instruction book. The reader can learn new tools or, for familiar tools, discover new variations or applications. It also is a reference book, organized so that a half-remembered tool can be found and reviewed easily, and the right tool to solve a particular problem or achieve a specific goal can be quickly identified. With this book close at hand, a quality improvement team becomes capable of more efficient and effective work with less assistance from a trained quality consultant. Quality and training professionals also will find it a handy reference and quick way to expand their repertoire of tools, techniques, applications, and tricks. For this second edition, Tague added 34 tools and 18 variations. The Quality Improvement Stories chapter has been expanded to include detailed case studies from three Baldrige Award winners. An entirely new chapter, Mega-Tools: Quality Management Systems, puts the tools into two contexts: the historical evolution of quality improvement and the quality management systems within which the tools are used. This edition liberally uses icons with each tool description to reinforce for the reader what kind of tool it is and where it is used within the improvement process. |
| create fishbone diagram in excel: Six Sigma Loon Ching Tang, Thong Ngee Goh, Hong See Yam, Timothy Yoap, 2007-04-04 The 2007 winner of the Masing Book Prize sets out important Six Sigma concepts and a selection of up-to-date tools for quality improvement in industry. Six Sigma is a widely used methodology for measuring and improving an organization’s operational performance through a rigorous analysis of its practices and systems. This book presents a series of papers providing a systematic ‘roadmap’ for implementing Six Sigma, following the DMAIC (Define, Measure, Analyse, Improve and Control) phased approach. Motivated by actual problems, the authors offer insightful solutions to some of the most commonly encountered issues in Six Sigma projects, such as validation of normality, experimentation under constraints and statistical control of complex processes. They also include many examples and case studies to help readers learn how to apply the appropriate techniques to real-world problems. Key features: Provides a comprehensive introduction to Six Sigma, with a critical strategic assessment and a SWOT (Strengths, Weaknesses, Opportunities and Threats) analysis. Presents some prominent design features of Six Sigma, and a newly proposed roadmap for healthcare delivery. Sets out information on graphical tools, including fishbone diagrams, mind-maps, and reality trees. Gives a thorough treatment of process capability analysis for non-normal data. Discusses advanced tools for Six Sigma, such as statistical process control for autocorrelated data. Consolidating valuable methodologies for process optimization and quality improvement, Six Sigma: Advanced Tools for Black Belts and Master Black Belts is a unique reference for practising engineers in the electronics, defence, communications and energy industries. It is also useful for graduate students taking courses in quality assurance. |
| create fishbone diagram in excel: Evaluation Time Gail Vallance Barrington, Beverly Triana-Tremain, 2022-08-29 An accessible and comprehensive guide to the concepts and practice of evaluation, this book integrates new approaches and classic frameworks with practical tools that readers can use to design evaluation studies. The authors stress the role of critical and evaluative thinking, as well as self-reflection, and demonstrate the importance of context and equity, offering a new stance for evaluators to support global as well as local issues. |
| create fishbone diagram in excel: Six Sigma Workbook For Dummies Craig Gygi, Bruce Williams, Terry Gustafson, 2006-10-02 Improve your efficiency -- and bring in big profits! Need help implementing or understanding Six Sigma? Want to take this powerful problem-solving methodology and apply it to your business? Six Sigma isn't just for Fortune 500 companies anymore; it's for every business, even yours, no matter how big or small. This hands-on workbook provides the knowledge, insight, and practical exercises you need to master Six Sigma and put it to work in your business. Perfect as a companion workbook for Six Sigma For Dummies -- or any other Six Sigma book -- Six Sigma Workbook For Dummies gives you a wealth of examples, problems, and other tools you need to turn Six Sigma theory into practice -- today! Discover * How to form and lead a Six Sigma initiative * Project alignment with business objectives and strategy * How to create process flow maps and models * Chart and graph plotting for analysis and interpretation * Methods for calculating Sigma scores * How to quantify variable relationships |
| create fishbone diagram in excel: Continuous Improvement Strategies Anthony Matthew Hopper, 2018-02-15 During this era of continuous improvement, healthcare organizations need to be staffed by engaged, motivated, and hard-working frontline employees. As these clinical and non-clinical personnel handle most of the important tasks in any organization and are often the people who directly interact with patients and customers, it's the job of managers to oversee and motivate their staff members. Using Lean management strategies, this easy-to-read book for leaders and managers provides useful, insightful, and innovative information to help managers engage, motivate, and retain their employees during any Lean or other continuous improvement initiative. |
| create fishbone diagram in excel: Analytics and Decision Support in Health Care Operations Management Yasar A. Ozcan, 2017-03-20 A compendium of health care quantitative techniques based in Excel Analytics and Decision Support in Health Care Operations is a comprehensive introductory guide to quantitative techniques, with practical Excel-based solutions for strategic health care management. This new third edition has been extensively updated to reflect the continuously evolving field, with new coverage of predictive analytics, geographical information systems, flow process improvement, lean management, six sigma, health provider productivity and benchmarking, project management, simulation, and more. Each chapter includes additional new exercises to illustrate everyday applications, and provides clear direction on data acquisition under a variety of hospital information systems. Instructor support includes updated Excel templates, PowerPoint slides, web based chapter end supplements, and data banks to facilitate classroom instruction, and working administrators will appreciate the depth and breadth of information with clear applicability to everyday situations. The ability to use analytics effectively is a critical skill for anyone involved in the study or practice of health services administration. This book provides a comprehensive set of methods spanning tactical, operational, and strategic decision making and analysis for both current and future health care administrators. Learn critical analytics and decision support techniques specific to health care administration Increase efficiency and effectiveness in problem-solving and decision support Locate appropriate data in different commonly-used hospital information systems Conduct analyses, simulations, productivity measurements, scheduling, and more From statistical techniques like multiple regression, decision-tree analysis, queuing and simulation, to field-specific applications including surgical suite scheduling, roster management, quality monitoring, and more, analytics play a central role in health care administration. Analytics and Decision Support in Health Care Operations provides essential guidance on these critical skills that every professional needs. |
| create fishbone diagram in excel: Problem Solving for Healthcare Workers John Michael Collins, 2018-01-02 While most healthcare facilities have an extremely high success rate at the most challenging lifesaving work and we all know of friends and relatives who have had supreme care, mistakes are still made and patients’ lives have been put at risk and lost. How often have we heard politicians say after some disastrous report, Lessons must be learned, but what does this really mean. Will responsible parties carry out a careful cause and effect analysis and methodically get to the root causes of the problem? Will sufficient steps be taken to permanently eradicate those causes and provide a permanent solution so that the problem will not reoccur? This is what is done in the aviation industry with the result that air travel is very safe. The low accident rate is achieved by studying the causes and using the methods of continuous improvement explained in this book. These methods are now becoming better known in the medical profession have been recommended in recent reports but are perhaps misunderstood at operational levels. This book is a basic level manual for those who have never been involved in any form of quality improvement project and is also suitable as a refresher for anyone wishing to familiarize themselves with the various techniques discussed. The aim of this book is to explain what continuous improvement is and why it’s needed; explain how individual departments can explain how and why continuous improvement is important, and helps readers recognize quality control methods in their own workplace and understand how to contribute to existing continuous improvement activities. While many of the case studies and examples are from the NHS, the author includes similar examples from around the world. |
| create fishbone diagram in excel: Meaningful Online Learning Nada Dabbagh, Rose M. Marra, Jane L. Howland, 2018-08-15 Meaningful Online Learning explores the design and facilitation of high-quality online learning experiences and outcomes through the integration of theory-based instructional strategies, learning activities, and proven educational technologies. Building on the authors’ years of synthesized research and expertise, this textbook prepares instructors in training to create, deliver, and evaluate learner-centered online pedagogies. Pre- and in-service K–12 teachers, higher education faculty, and instructional designers in private, corporate, or government settings will find a comprehensive approach and support system for their design efforts. |
| create fishbone diagram in excel: Production & Operations Management Upendra Kachru, 2009 This book takes a pedagogical approach that is participative and interactive, involving the case study method of learning. Chapters start with an Indian case study of a well known company. This is used as a capstone case for the chapter. The student will find this an easy learning experience as data and additional information for these enterprises is readily available. The selection of such cases makes classroom learning truly suited to the Indian business environment.The value driven approach to Operations Management is used in structuring the text into three modules. The first module discusses the infrastructure function of Operations Management. Infrastructure function is considered to be product, process, capacity and location. Module Two describes the structure of the operations function. This includes quality and other product transformation processes. Module Three focuses on the organization, people and processes i.e. the job, the work, and the workplace. In addition, most of the mathematical techniques have been separated into supplements attached to the relevant chapters. Software solutions for the techniques have been explained in the text. Every mathematical technique is exemplified with a number of solved problems. Unlike many Production and Operations Management texts, this book covers E-commerce, Industrial Safety, Maintenance, Environmental Management (Green Productivity) and new technological trends in the discipline. These sections should add to the significance of exploring how firms can gain competitive advantage and promote sustainable development at the same time. The last section of the book comprises of a selection of cases from The Indian Institute of Management at Ahmedabad. The cases encompass the entire spectrum of Indian Industry the private and the public sectors, professional and family managed business organizations, service and manufacturing industries, single industry and conglomerates. The cases relate to Operations Strategy, Supply Chain Management, Capacity Planning, New Products, Manufacturing Technologies, etc. The Case Studies are of world class. Prof. Tirupati, one of the authors of the case studies, according to Management Science, has penned one of the top 100 management articles in the 50 years.The book is comprehensive, lucid and easy to read and understand. It should be of great value both to students and faculty. |
| create fishbone diagram in excel: Statistics and Probability with Applications for Engineers and Scientists Bhisham C Gupta, Irwin Guttman, 2014-03-06 Introducing the tools of statistics and probability from the ground up An understanding of statistical tools is essential for engineers and scientists who often need to deal with data analysis over the course of their work. Statistics and Probability with Applications for Engineers and Scientists walks readers through a wide range of popular statistical techniques, explaining step-by-step how to generate, analyze, and interpret data for diverse applications in engineering and the natural sciences. Unique among books of this kind, Statistics and Probability with Applications for Engineers and Scientists covers descriptive statistics first, then goes on to discuss the fundamentals of probability theory. Along with case studies, examples, and real-world data sets, the book incorporates clear instructions on how to use the statistical packages Minitab® and Microsoft® Office Excel® to analyze various data sets. The book also features: • Detailed discussions on sampling distributions, statistical estimation of population parameters, hypothesis testing, reliability theory, statistical quality control including Phase I and Phase II control charts, and process capability indices • A clear presentation of nonparametric methods and simple and multiple linear regression methods, as well as a brief discussion on logistic regression method • Comprehensive guidance on the design of experiments, including randomized block designs, one- and two-way layout designs, Latin square designs, random effects and mixed effects models, factorial and fractional factorial designs, and response surface methodology • A companion website containing data sets for Minitab and Microsoft Office Excel, as well as JMP ® routines and results Assuming no background in probability and statistics, Statistics and Probability with Applications for Engineers and Scientists features a unique, yet tried-and-true, approach that is ideal for all undergraduate students as well as statistical practitioners who analyze and illustrate real-world data in engineering and the natural sciences. |
| create fishbone diagram in excel: Agile Process Innovation: Hacking Lean Six Sigma to Maximize Results Jay Arthur, 2019-06-05 This book is about how to hack Lean Six Sigma to get better understanding, retention and results in hours or days, not months or years.Faced with continuous, accelerating, disruptive change, businesses have had to find ways to respond. Surprisingly, they found a faster, better, cheaper path in Information Technologies (IT) of all places. Yet Lean Six Sigma is anything but agile. Spending months training Black and Green Belts and then waiting months or years for results is no longer acceptable. This might have been possible in the last century, but it won't work for 21st Century quality. We need to adapt Agile to Lean Six Sigma.Unfortunately, the old trial-and-error, gut-feel approaches to improving performance are too slow and error-prone to deliver anything close to perfection. The only hope any business has is to adopt the methods and tools of Lean Six Sigma to simplify, streamline and optimize performance.Lean Six Sigma can be fast, affordable and flawless, maximizing results while minimizing costs. Agile Process Innovation will focus on the Magnificent Seven Money Belt Tools necessary to achieve stunning, breakthrough results. Training doesn't have to take weeks or months; it can be done in a matter of hours. Projects don't have to take months or years to complete; Jay has done million-dollar projects in five days or less. The actual analysis can be done in a matter of hours, but sometimes implementation can take longer.Companies don't need more Green Belts or Black Belts. They need more Money Belts-people who can quickly find ways to save time and money to boost productivity and profitability. They can learn how to eliminate the Three Silent Killers of productivity and profitability: Delay, Defects and Deviation.Lean Six Sigma needs to pivot to a new way of achieving desired results. Integrating Agile into Lean Six Sigma is an easy way to do it. What is Agile? A method that is characterized by the division of tasks into short phrases of work and frequent reassessment and adaptation of plans. Agile focuses on speed and adaptability, not rigid adherence to archaic methods.Is it possible to accelerate the adoption and use of Lean Six Sigma by hacking how it's implemented? Absolutely. |
| create fishbone diagram in excel: Quality By Design Eugene C. Nelson, Paul B. Batalden, Marjorie M. Godfrey, 2011-01-14 Quality by Design reflects the research and applied training conducted at Dartmouth Medical School under the leadership of Gene Nelson, Paul Batalden, and Marjorie Godfrey. The book includes the research results of high-performing clinical microsystems, illustrative case studies that highlight individual clinical programs, guiding principles that are easily applied, and tools, techniques, and methods that can be adapted by clinical practices and interdisciplinary clinical teams. The authors describe how to develop microsystems that can attain peak performance through active engagement of interdisciplinary teams in learning and applying improvement science and measurement; explore the essence of leadership for clinical Microsystems; show what mid-level leaders can do to enable peak performance at the front lines of care; outline the design and redesign of services and planning care to match patient needs with services offered; examine the issue of safety; describe the vital role of data in creating a rich and useful information environment; provide a core curriculum that can build microsystems’ capability, provide excellent care, promote a positive work environment, and contribute to the larger organization. Ancillary materials for use in classroom teaching, training, or coaching are available at https://clinicalmicrosystem.org/ |
| create fishbone diagram in excel: Visible Knowledge for Flawless Design Allen C. Ward, Dantar P. Oosterwal, Durward K. Sobek II, 2018-04-17 Visible knowledge is a tool nearly lost in the West, but it has been used to great effect by Toyota in its 50-year march from noncompetitiveness to its current status as the second largest automobile company in the world. It is key for the 50% growth in market share Toyota plans for this decade despite worldwide overcapacity in the auto business. This book presents the reader with a systematic approach to create, capture, and display knowledge in a way that allows development teams to optimize the design of their products and production processes. Visible knowledge not only applies to knowledge management, but provides a means of collaboration to facilitate better decision-making in the development process. This book has evolved out of a manuscript that Allen Ward, the foremost U.S. expert on lean product development, was writing at the time of his untimely death. It is not intended to be a treatise of Lean product development methods. Quite the opposite—it is focused on one small piece, visible knowledge. It is, however, one technique that Dantar Oosterwal and Durward Sobek have found to be very effective at Harley-Davidson and other places, and a tool that can make a difference whether used by itself or as a starting point for a larger journey into Lean product development. In completing this work, Oosterwal and Sobek kept the aim true to Allen’s original intent. The preface and first three chapters are essentially Allen’s original intellectual contribution. They have made editorial changes to improve readability and clarity of explanation. Throughout, they have attempted to preserve Allen’s voice in the writing, even keeping the narrative in first person as it was originally written. They have also added a fourth chapter that highlights some practical ways to apply the ideas presented in earlier chapters, illustrated with case examples from their experience. |
| create fishbone diagram in excel: Intervention Effectiveness Research Karen A. Monsen, 2024 This new edition provides a model and road map to answer clinical questions related to intervention effectiveness research, quality improvement, and program evaluation. It offers clear and simple guidance for all phases of a clinical inquiry projects from planning through dissemination and communication of results and findings. The book emphasizes the value and importance of leveraging existing data to advance research, practice, and quality improvement efforts. The new edition of Intervention Effectiveness Research is an updated practical guide for organizing and navigating the intersections of research and practice. Structure, process, and outcome worksheets for every step are provided together with examples from diverse settings and populations to lead readers through the process of implementing their own projects. The author highlights real world projects and clarifies interpretations from the differing perspectives of research, quality improvement,and program evaluation. This book is intended for teachers of DNP and PhD programs in nursing and other disciplines, their students, and healthcare leaders who need to leverage data to demonstrate care quality and outcomes. |
| create fishbone diagram in excel: Breakthrough Improvement with QI Macros and Excel: Finding the Invisible Low-Hanging Fruit Jay Arthur, 2014-03-15 Maximize speed, quality, productivity, and profits with QI Macros for Excel Breakthrough Improvement with QI Macros and Excel: Finding the Invisible Low-Hanging Fruit reveals proven techniques for identifying and analyzing data that will lead to immediate results. This practical guide focuses on using Excel, one of the most widely used software packages, to drive improvement--no need to rely on expensive training in a new methodology. Free video training and a 90-day trial version of QI Macros for Excel can be found at www.qimacros.com/breakthrough. Links to YouTube videos for each chapter of the book can be found at www.breakthrough-improvement-excel.com The combination of the book, software, and video training will provide you with the tools you need to eliminate the three silent killers of productivity: delay, defects, and deviation. You'll make and sustain breakthrough improvements that will catapult your business ahead of the competition. LEARN HOW TO: Design well-organized spreadsheets for breakthrough improvement Use Excel formulas to prepare data for charting or analysis Reduce data to a manageable size using Excel's built-in functions Master the Magnificent Seven Tools of Breakthrough Improvement--value-stream maps and spaghetti diagrams, PivotTables, control charts, Pareto charts, histograms, fishbone diagrams, and matrix diagrams Follow the money to identify and plug leaks in your cash flow Identify and eliminate defects, mistakes, and errors in your processes Transform your data into visually stunning shortcuts to decisions, actions, productivity, and profits Consolidate data into well-designed Excel charts to quickly communicate performance trends Maximize QI Macros for Excel power tools to analyze and graph data Find invisible low-hanging fruit using PivotTables Sustain breakthrough improvement with control charts, histograms, and dashboards Use statistical tools, including hypothesis testing, analysis of variance, and regression analysis |
| create fishbone diagram in excel: A Guide to Sales Management Massimo Parravicini, 2015-08-18 In many FMCG companies, the challenges for the sales function are to develop effective sales strategies and to deliver excellent sales operations in order to support the achievement of business targets. The purpose of this book is to provide a practical guide to sales management through the analysis of its key components: route to market, sales strategy, key performance indicators, organizational models, sales force management, customer business planning, order to cash, and sales and operations planning. For each of these topics, the content of this book is a balance of theory, practical tips, and useful tools, keeping in mind not only the “what,” but also the “how” of the implementation. The reader will learn how to map sales channels, assess a customer base, design a sales strategy, build a sales scorecard, and organize a sales team’s frontline and back ofi ce. The book also covers how to structure trade category plans, customer business plans, and customer negotiation plans and how to optimize the sales team’s contribution to the company’s key fundamental processes. It concludes with an overview of the future challenges of sales management. |
| create fishbone diagram in excel: Service Desk Manager Bootcamp Rob Botwright, 101-01-01 🚀 Welcome to the Service Desk Manager Bootcamp! 🚀 Are you ready to take your service desk management skills to the next level? Introducing our exclusive book bundle: Service Desk Manager Bootcamp: ITIL 4 Standards, KPI & SLA Management. 📚 In this comprehensive bundle, you'll gain access to four essential books that cover everything you need to know to excel in service desk management: 📘 BOOK 1: Service Desk Essentials: A Beginner's Guide to ITIL 4 Standard Get started on the right foot with this beginner's guide to ITIL 4 Standard. Learn the core principles and practices of IT service management and align IT services with business objectives. 📘 BOOK 2: Mastering KPIs: Optimizing Service Desk Performance Unlock the secrets to optimizing service desk performance with this book. Discover how to identify, define, and track key performance indicators (KPIs) to enhance customer satisfaction and drive organizational success. 📘 BOOK 3: SLA Mastery: Advanced Strategies for Service Desk Managers Take your SLA management skills to the next level with advanced strategies and techniques. Learn how to negotiate, implement, and manage SLAs to ensure compliance and alignment with business objectives. 📘 BOOK 4: Beyond Basics: Expert Insights into Service Desk Management in the Digital Age Stay ahead of the curve with expert insights into service desk management in the digital age. Explore innovative approaches, emerging technologies, and best practices for delivering exceptional customer experiences. With over 3000 characters of expert guidance and practical strategies, this book bundle is your ticket to service desk excellence. Whether you're a beginner looking to build a strong foundation or an experienced manager seeking advanced techniques, the Service Desk Manager Bootcamp has something for everyone. Don't miss out on this opportunity to elevate your service desk management skills and drive organizational success. Get your hands on the Service Desk Manager Bootcamp book bundle today! 🌟 |
| create fishbone diagram in excel: A Guide to Assessing Needs Ryan Watkins, Maurya West Meiers, Yusra Visser, 2012-01-06 Making informed decisions is the essential beginning to any successful development project. Before the project even begins, you can use needs assessment approaches to guide your decisions. This book is filled with practical strategies that can help you define the desired results and select the most appropriate activities for achieving them. |
| create fishbone diagram in excel: Applying Lean Six Sigma in Health Care Thomas K. Ross, 2019-09-16 Written to address the growing demand for Lean Six Sigma expertise, this text provides a step-by-step Define-Measure-Analyze-Improve-Control (DMAIC) process, that describes how to use the tools appropriate for each phase and provide data where tools can be practiced by students. Applying Lean Six Sigma in Health Care trains students on performance improvement techniques and current terminology so that they will be prepared to conduct Lean Six Sigma projects in large health care systems and support the physicians and nurses running these projects. With a focus on application, students learn and utilize the DMAIC process, by applying it to an improvement project that is carried through the text. |
| create fishbone diagram in excel: Learning to Change Léon de Caluwe, Hans Vermaak, 2002-08-01 A good balance between theory and practice . . . it definitely fills a void in the [lack of] texts in the area and the change literature in general . . . a good fit for my graduate class on 'Managing Organizational Change.' —Anthony F. Buono, McCallum Graduate School of Business, Bentley College Like Gareth Morgan's Images of Organization, this book is a superb blend of theory and practicality. It demystifies chaos and paradox, and it encourages the understanding of organizational dynamics from multiple perspectives. It is refreshing to read a book that presents diverse theories and interventions so even-handedly. —Andrea Markowitz, Ph.D., President, OB&D, Inc. Learning to Change: A Guide for Organizational Change Agents provides a comprehensive overview of organizational change theories and practices developed by both U.S. and European change theorists. The authors compare and contrast five fundamentally different ways of thinking about change: yellow print thinking, blue print thinking, red print thinking, green print thinking and white print thinking. They also discuss in detail the steps change agents take, such as diagnosis, change strategy, the intervention plan, and interventions. In addition, they explore the attributes of a successful change agent and provide advice for career and professional development. The book includes case studies that describe multiple approaches to organizational change issues. This book will appeal to both the practitioner and academic audiences. It can be used as a text in graduate courses in change management and will also be a useful reference for consultants and managers. Features: Discusses the abilities, attitudes, and styles of successful change agents Describes five fundamentally different ways of thinking about change Presents a state-of-the-art overview of change management insights, methods, and instruments Summarizes an extensive amount of organizational change literature Supplies readers with useful insights and courses of action that will allow them to design and implement change professionally Learning to Change became a bestseller upon its initial publication in the Netherlands. The color-model on change is very popular among thousands of managers and change consultants and presents a new approach to change processes and a new language for change. |
| create fishbone diagram in excel: Quantitative Risk Management and Decision Making in Construction Amarjit Singh, 2017 Singh introduces valuable techniques for weighing and evaluating alternatives in decision making with a focus on risk analysis for identifying, quantifying, and mitigating risks associated with construction projects. |
| create fishbone diagram in excel: Towards Industry 5.0 Numan M. Durakbasa, M. Güneş Gençyılmaz, 2023-03-01 This book contains selected papers from International Symposium for Production Research 2022, held on October 6–9, 2022, Turkey. The book reports recent advances in production engineering and operations. It explores topics including: production research; production management; operations management; industry 4.0; industrial engineering; mechanical engineering; engineering management; and operational research. Presenting real-life applications, case studies, and mathematical models, this book is of interest to researchers, academics, and practitioners in the field of production and operation engineering. It provides both the results of recent research and practical solutions to real-world problems. |
| create fishbone diagram in excel: Supernormal Andrew McConnell, 2015-11-01 |
| create fishbone diagram in excel: Five Minute Lean David McLachlan, 2014-12-04 Five Minute Lean reveals a fast, easy and new way to improve your job and your business. Based on the proven Lean methodology but encompassing many new industries, Five Minute Lean combines a powerful story with fast paced summaries of the tools and techniques, so you can get results quickly and in a way that is best for you. |
| create fishbone diagram in excel: Cracking Creativity Michael Michalko, 2011-04-13 From the bestselling author of Thinkertoys, this follow up brings innovative creative thinking techniques within reach, giving you the tools to tackle everyday challenges in new ways. Internationally renowned business creativity expert, Michael Michalko will show you how creative people think—and how to put their secrets to work for you in business and in your personal life. You don't have to be a genius to solve problems like one. Michalko researched and analyzed hundreds of history's greatest thinkers across disciplines—from Leonardo da Vinci to Pablo Picasso—to bring the best of their techniques together and to teach you how to apply them in your own life. Cracking Creativity is filled with exercises and anecdotes that will soon have you looking at problems and seeing many different solutions. |
| create fishbone diagram in excel: Jacaranda Humanities and Social Sciences 10 for Western Australia, LearnON and Print Jacaranda, Robert Darlington, Jill Price, Denise Miles, Graeme Smithies, Matthew Richardson, Cathy Bedson, Kingsley Head, Jane Wilson, Benjamin Rood, 2020-11-04 Jacaranda Humanities and Social Sciences 10 WA Curriculum, 2nd Edition learnON & Print This combined print and digital title provides 100% coverage of the WA Curriculum for Humanities and Social Sciences. The textbook comes with a complimentary activation code for learnON, the powerful digital learning platform making learning personalised and visible for both students and teachers. The latest editions of Jacaranda Humanities and Social Sciences for Western Australia series include these key features: Content is completely revised and updated, aligned to the WA Curriculum, and consistent across all platforms - learnON, eBookPLUS, PDF, iPad app and print Concepts are brought to life with engaging content, diagrams and illustrations, and digital resources including interactivities, videos, weblinks and projects Exercises are carefully sequenced and graded to allow for differentiated individual pathways through the question sets Answers and sample responses are provided for every question HASS Skills are explored and developed through new SkillBuilders with our much-loved Tell me, Show me, Let me do it! approach Brand new downloadable eWorkbooks provide additional differentiated, customisable activities to further develop students' skills Enhanced teaching support including teaching advice, lesson plans, work programs and quarantined assessments For teachers, learnON includes additional teacher resources such as quarantined questions and answers, curriculum grids and work programs. |
| create fishbone diagram in excel: A Manager's Guide to Coaching Anne Loehr, Brian Emerson, 2008-04-02 To stay on top, companies need to do more than just tread water—they need to grow. And that means that their employees need to develop and improve their skills at the same pace. More than ever, managers are being encouraged to improve employee performance through effective coaching, but so few of them have the time—or the knowledge—it takes to do it successfully. Brian Emerson and Ann Loehr have spent years showing some of the country’s top companies how to develop their most promising employees. Now in this helpful manual they guide managers through every step of the coaching process, from problem solving to developing accountability. Readers will discover:the top 10 tips every manager should know before he starts to coach • how to handle difficult conversations, conflicting priorities, and problem team members • how to hold follow-up meetings after goals and priorities have been set • sample questions they can adapt to various situations • examples of common problems and how they can use coaching to address them.Clear, practical and straightforward, this is an invaluable tool that will help all leaders coach employees, colleagues, and themselves to excellence. |
| create fishbone diagram in excel: Operational Auditing Hernan Murdock, 2021-07-02 Operational Auditing: Principles and Techniques for a Changing World, 2nd edition, explains the proven approaches and essential procedures to perform risk-based operational audits. It shows how to effectively evaluate the relevant dynamics associated with programs and processes, including operational, strategic, technological, financial and compliance objectives and risks. This book merges traditional internal audit concepts and practices with contemporary quality control methodologies, tips, tools and techniques. It explains how internal auditors can perform operational audits that result in meaningful findings and useful recommendations to help organizations meet objectives and improve the perception of internal auditors as high-value contributors, appropriate change agents and trusted advisors. The 2nd edition introduces or expands the previous coverage of: • Control self-assessments. • The 7 Es framework for operational quality. • Linkages to ISO 9000. • Flowcharting techniques and value-stream analysis • Continuous monitoring. • The use of Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs). • Robotic process automation (RPA), artificial intelligence (AI) and machine learning (ML); and • Adds a new chapter that will examine the role of organizational structure and its impact on effective communications, task allocation, coordination, and operational resiliency to more effectively respond to market demands. |
| create fishbone diagram in excel: Visual Models for Software Requirements Anthony Chen, Joy Beatty, 2012-07-15 Apply best practices for capturing, analyzing, and implementing software requirements through visual models—and deliver better results for your business. The authors—experts in eliciting and visualizing requirements—walk you through a simple but comprehensive language of visual models that has been used on hundreds of real-world, large-scale projects. Build your fluency with core concepts—and gain essential, scenario-based context and implementation advice—as you progress through each chapter. Transcend the limitations of text-based requirements data using visual models that more rigorously identify, capture, and validate requirements Get real-world guidance on best ways to use visual models—how and when, and ways to combine them for best project outcomes Practice the book’s concepts as you work through chapters Change your focus from writing a good requirement to ensuring a complete system |
| create fishbone diagram in excel: The Order of Causes ... Henry Haggar, 1724 |
| create fishbone diagram in excel: Building State Capability Matt Andrews, Lant Pritchett, Michael J. V. Woolcock, 2017 Governments play a major role in the development process, and constantly introduce reforms and policies to achieve developmental objectives. Many of these interventions have limited impact, however; schools get built but children don't learn, IT systems are introduced but not used, plans are written but not implemented. These achievement deficiencies reveal gaps in capabilities, and weaknesses in the process of building state capability. This book addresses these weaknesses and gaps. It starts by providing evidence of the capability shortfalls that currently exist in many countries, showing that many governments lack basic capacities even after decades of reforms and capacity building efforts. The book then analyses this evidence, identifying capability traps that hold many governments back - particularly related to isomorphic mimicry (where governments copy best practice solutions from other countries that make them look more capable even if they are not more capable) and premature load bearing (where governments adopt new mechanisms that they cannot actually make work, given weak extant capacities). The book then describes a process that governments can use to escape these capability traps. Called PDIA (problem driven iterative adaptation), this process empowers people working in governments to find and fit solutions to the problems they face. The discussion about this process is structured in a practical manner so that readers can actually apply tools and ideas to the capability challenges they face in their own contexts. These applications will help readers devise policies and reforms that have more impact than those of the past. |
| create fishbone diagram in excel: Diagnosing and Changing Organizational Culture Kim S. Cameron, Robert E. Quinn, 2011-01-07 Diagnosing and Changing Organizational Culture provides a framework, a sense-making tool, a set of systematic steps, and a methodology for helping managers and their organizations carefully analyze and alter their fundamental culture. Authors, Cameron and Quinn focus on the methods and mechanisms that are available to help managers and change agents transform the most fundamental elements of their organizations. The authors also provide instruments to help individuals guide the change process at the most basic level—culture. Diagnosing and Changing Organizational Culture offers a systematic strategy for internal or external change agents to facilitate foundational change that in turn makes it possible to support and supplement other kinds of change initiatives. |
| create fishbone diagram in excel: Operational Assessment of IT Steve Katzman, 2016-03-30 Operational Assessment of IT presents ideas and concepts of optimization designed to improve an organization's business processes and assist business units in meeting organizational goals more effectively. Rather than focus on specific technologies, computing environments, enterprise risks, resource programs, or infrastructure, the book focuses on organizational processes. Throughout the book, the author presents concerns and environments encountered throughout his career to demonstrate issues and explain how you, too, can successfully implement the tools presented in the book. The assessment process reviews the economics as well as the effectiveness and efficiency of the process. Whether your organization is profit-based, not-for-profit, or even governmental, you cannot provide services or products at a continuous loss. For an operational assessment to be of value, the ultimate goal must be to insure that the business unit process is effective and efficient and employs the financial assets and resources appropriately or helps the business unit make adjustments to improve the operation and use resources more efficiently and economically. After reading this book, you will be able to devise more efficient and economical ways to meet your customers' requirements, no matter who or where your customers are. You will learn that the goal of any process is to service or supply customers with what they want. The book provides tools and techniques that will assist you in gaining a 360-degree view of the process so that you can help the business unit improve the delivery of a quality product or a service to the customer. |
| create fishbone diagram in excel: The ASQ Quality Improvement Pocket Guide Grace L. Duffy, 2013-11-04 This pocket guide is designed to be a quick, on-the-job reference for anyone interested in making their workplace more effective and efficient. It will provide a solid initial overview of what quality is and how it could impact you and your organization. Use it to compare how you and your organization are doing things, and to see whether whats described in the guide might be useful. The tools of quality described herein are universal. People across the world need to find better, more effective ways to improve the creation and performance of products and services. Since organizational and process improvement is increasingly integrated into all areas of an organization, everyone must understand the basic principles of process control and process improvement. This succinct and concentrated guide can help. Unlike any other pocket guide on the market, included throughout are direct links to numerous free online resources that not only go deeper but also to show these concepts and tools in action: case studies, articles, webcasts, templates, tutorials, examples from the ASQ Service Divisions Service Quality Body of Knowledge (SQBOK), and much more. This pocket guide serves as a gateway into the wealth of peerless content that ASQ offers. |
| create fishbone diagram in excel: The Lean Six Sigma Dictionary Anurag Thakur, 2019-10-22 Traditionally, Lean and Six Sigma methods were used in Automobile and Manufacturing Industries. This book is an attempt to put lights on the Lean and Six Sigma methods and its utilization. Lean Methods are a known effort for reducing the wastes from a process. Whereas Six Sigma is a business philosophy that mainly focuses on Continuous Improvements. Lean and Six Sigma both are set of tools and strategies that help in improving the processes. Though the Lean and Six Sigma methods were developed to support Improvement Projects in Manufacturing industry, the IT and ITES too are successfully enabling Lean Six Sigma to achieve optimum benefits. |
| create fishbone diagram in excel: Balanced Scorecards and Operational Dashboards with Microsoft Excel Ron Person, 2010-08-26 Created in Excel, balanced scorecards enable you to monitor operations and tactics, while operational dashboards is a set of indicators regarding the state of a business metric or process—both features are in high demand for many large organizations. This book serves as the first guide to focus on combining the benefits of balanced scorecards, operational dashboards, performance managements, and data visualization and then implement them in Microsoft Excel. |
| create fishbone diagram in excel: Infusion Therapy in Clinical Practice Infusion Nurses Society, 2001 This reference text comprehensively addresses every aspect of infusion therapy. The new second edition now includes discussion of intrathecal, intraosseous, and epidural procedures, as well as coverage of subcutaneous pain management, conscious sedation, and the use of catheters not being inserted intravenously. Addressing every aspect of infusion therapy, this text can be applied to any healthcare setting. INFUSION THERAPY IN CLINICAL PRACTICE also covers management, quality assurance, entrepreneurial roles, and future considerations for infusion therapy. Each chapter can stand alone, making it a great reference tool for practitioners. |
| create fishbone diagram in excel: Systems Analysis and Design Gary B. Shelly, Harry J. Rosenblatt, 2011 Systems Analysis and Design,Video Enganced International Edition offers a practical, visually appealing approach to information systems development. |
| create fishbone diagram in excel: Operations Management in Automotive Industries Marco Gobetto, 2013-10-23 This book has proved its worth over the years as a text for courses in Production Management at the Faculty of Automotive Engineering in Turin, Italy, but deserves a wider audience as it presents a compendium of basics on Industrial Management, since it covers all major topics required. It treats all subjects from product development and “make or buy”-decision strategies to the manufacturing systems setting and management through analysis of the main resources needed in production and finally exploring the supply chain management and the procurement techniques. The very last chapter recapitulates the previous ones by analysing key management indicators to pursue the value creation that is the real purpose of every industrial enterprise. As an appendix, a specific chapter is dedicated to the basics of production management where all main relevant definitions, techniques and criteria are treated, including some numerical examples, in order to provide an adequate foundation for understanding the other chapters. This book will be of use not only to Automotive Engineering students but a wide range of readers who wish to gain insight in the world of automotive engineering and the automotive industry in general. |
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