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| crisis management course online: Crisis Ready Melissa Agnes, 2018 Crisis Ready is not about crisis management. Management is what happens after the negative event has occurred. Readiness is what is done to build an INVINCIBLE brand, where negative event has occurred. Readiness is what is done to build an INVINCIBLE brand, where negative situations don't occur--and even if they do, they're instantly overcome in a way that leads to increased organizational trust, credibility, and goodwill. No matter the size, type, or industry of your business, Crisis Ready will provide your team with the insight into how to be perfectly prepared for anything life throws at you. |
| crisis management course online: You're It Leonard J. Marcus, Eric J. McNulty, Joseph M. Henderson, Barry C. Dorn, 2019-06-11 Become a better crisis leader while equipping yourself with the tools for every day transformative leadership Today, in an instant, leaders can find themselves face-to-face with crisis. An active shooter. A media controversy. A data breach. In You're It, the faculty of the National Preparedness Leadership Initiative at Harvard University takes you to the front lines of some of the toughest decisions facing our nation's leaders-from how to mobilize during a hurricane or in the aftermath of a bombing to halting a raging pandemic. They also take readers through the tough decision-making inside the world's largest companies, hottest startups, and leading nonprofits. The authors introduce readers to the pragmatic model and methods of Meta-Leadership. They show you how to understand what is happening during a moment of crisis and change, what to do about it, and how to hone these skills to lead high-performing teams. Then, when crisis hits, you can pivot to be the leader people follow when it matters most. A book for turbulent times, You're It is essential reading for anyone preparing to lead an adaptive team through crisis and change. |
| crisis management course online: High-Stakes Leadership in Turbulent Times Mike Barger, 2021-03-24 Even the greatest organizations suffer great disasters. Are you ready for the storms that are looming? From a leader who has managed high-flying, high-stakes, and high-tech organizations comes a book about what it really takes to lead people and institutions through a major crisis, through the most perilous and unforgiving circumstances, and to survive and thrive against all odds. JetBlue co-founder and former Navy TOPGUN chief instructor Dr. Mike Barger helps us see why exceptional leadership is immensely challenging but vitally important when organizations find themselves amid turbulent times. He gives it to us straight in a book that is as relevant for aspiring leaders (like MBA students) as it is for seasoned leaders (Fortune 1,000 executives). Every leader will be forced to guide a team through a crisis, and it's time for everyone -- from small business owners to nonprofit directors to the corporate C-suite -- to make plans for being their best when the worst comes calling. LOVE Your Stakeholders, Every Step of the Way Every organization -- regardless of industry or size -- has valued stakeholders, like customers, employees, suppliers, investors, and competitors ... and many also work with communities, regulators, and the media. With so many stakeholders to think about, it can be easy to neglect them, forgetting about their unique (and sometimes competing) needs and perspectives. In a crisis, that neglect translates into further catastrophe. In his debut business book, High-Stakes Leadership in Turbulent Times, Mike Barger suggests that no matter where you work and lead, stakeholders are your greatest assets ... in good times and bad. Travel with Barger into emergency command centers and airport terminals, where key decisions were made during a 2007 JetBlue Airways winter-storm crisis now infamously known as the Valentine's Day Massacre. Learn how to step up when you mess up, how to engage and serve your stakeholders, and how to prepare yourself and your organization -- operationally, emotionally, and culturally -- before, during, and after the going gets tough. Learn to Effectively Navigate the Challenges of Significant Organizational Disruptions Crises and organizational disruptions have become increasingly common in today's fast-moving, constantly evolving business environment. The world is volatile, uncertain, complex, and ambiguous (VUCA), and leaders at every level must be prepared for the unexpected. High-Stakes Leadership in Turbulent Times helps readers discover how and why an understanding of various stakeholder perspectives can inform and dramatically improve a leader's response to events that threaten an organization's very survival. Learn about developing individual and organizational resilience -- the ability to anticipate potential threats; to cope effectively with adverse events when they occur; and to adapt to changing conditions to ensure a viable path forward for yourself, your team, and your organization. Learn how to estimate what kinds of crises might be on your horizon, how your stakeholders are likely to react, and how to effectively communicate your way through it. A game-changing, organization-saving book ... complete with chapter-end activities, universally relevant action plans, and reflection questions to help you grow as a high-stakes leader. |
| crisis management course online: The New (Ab)Normal Yossi Sheffi, 2020-10-01 Much has been written about Covid-19 victims, how scientists raced to understand and treat the disease, and how governments did (or did not) protect their citizens. Less has been written about the pandemic’s impact on the global economy and how companies coped as the competitive environment was upended. In his new book, The New (Ab)Normal, MIT Professor Yossi Sheffi maps how the Covid-19 pandemic impacted business, supply chains, and society. He exposes the critical role supply chains play in helping people, governments, and companies to manage the crisis. The book draws on executive interviews, pandemic media coverage, and historical analyses. Sheffi also builds on themes from his books The Resilient Enterprise (2005) and The Power of Resilience (2015) to enrich the narrative. The author paints a compelling picture of how the Covid-19 virus is changing many facets of human life and what our post-pandemic world might look like. This must-read book helps companies to redefine their business models and adjust to a fast-evolving economic landscape. The stage is set In Part 1 of the book, “What Happened,” the author looks at how companies fought to mend the global economic fabric even as the virus ripped more holes in it. Part 2, “Living with Uncertainty,” views the crisis through a supply chain risk management lens derived from Yossi Sheffi’s previous books. This perspective shows how companies create corporate immune systems to quickly recognize and manage large-scale disruptions. The ongoing pandemic is creating a new normal in life, work, and education—covered in Part 3, “Adjustment Required.” Consumer fears about the contagion as well as government mandates require businesses in industries such as retail, hospitality, entertainment, sports, and education to create “safe zones” for workers and customers. Many elements of the book – especially in Part 4, “Supply Chains for the Future” – show how the virus accelerated preexisting trends in technology adoption. China was the epicenter of the pandemic; it also was the first nation to be disrupted and recover. Part 5 of the book, “Of Politics and Pandemics,” explains why reports that companies are abandoning China in favor of other offshore manufacturing centers do not reflect reality. Fundamentally, The New (Ab)Normal is about businesses trying to create a better future in a time of extreme uncertainty – a point emphasized in Part 6, “The Next Opportunities.” The outlook is not necessarily gloomy. The advance of technology is accelerating, a trend that can level the playing field between small and large companies. Nimble small businesses are using a growing array of off-the-shelf cloud computing and mobile apps to deploy sophisticated technologies in their supply chains and customer interfaces. The New (Ab)Normal Another new normal is working from home. Remote working enables individuals to live anywhere and companies to recruit talent from anywhere. Education, especially higher education, faces a major disruption (and major opportunity) that is likely to shake the high-cost model of in-person education in favor of online or hybrid education. Regrettably, the book recognizes one trend accentuated by Covid-19--the growing inequality, and anticipates that the new normal will be more stratified. |
| crisis management course online: Assisting Individuals in Crisis George Everly, Jr., 2015-02-01 Crisis Intervention is NOT psychotherapy; rather, it is a specialized acute emergency mental health intervention which requires specialized training. As physical first aid is to surgery, crisis intervention is to psychotherapy. Thus, crisis intervention is sometimes called emotional first aid. This program is designed for teach participants the fundamentals of, and a specific protocol for, individual crisis intervention.This course is designed for anyone who desires to increase their knowledge of individual (one-on-one) crisis intervention techniques in the fields of Business & Industry, Crisis Intervention, Disaster Response, Education, Emergency Services, Employee Assistance, Healthcare, Homeland Security, Mental Health, Military, Spiritual Care, and Traumatic Stress. |
| crisis management course online: Encyclopedia of Crisis Management K. Bradley Penuel, Matt Statler, Ryan Hagen, 2013-03 From general theories and concepts exploring the meaning and causes of crisis to practical strategies and techniques relevant to crises of specific types, crisis management is thoroughly explored. Features & Benefits: @* A collection of 385 signed entries are organized in A-to-Z fashion in 2 volumes available in both print and electronic formats.@* Entries conclude with Cross-References and Further Readings to guide students to in-depth resources.@* Selected entries feature boxed case studies, providing students with lessons learned in how various crises were successfully or unsuccessfully managed and why.@* Although organized A-to-Z, a thematic Reader's Guide in the front matter groups related entries by broad areas (e.g., Agencies & Organizations, Theories & Techniques, Economic Crises, etc.).@* Also in the front matter, a Chronology provides students with historical perspective on the development of crisis management as a discrete field of study.@* The work concludes with a comprehensive Index, which-in the electronic version-combines with the Reader's Guide and Cross-References to provide thorough search-and-browse capabilities.@* A template for an All-Hazards Preparedness Plan is provided the backmatter; the electronic version of this allows students to explore customized response plans for crises of various sorts.@* Appendices also include a Resource Guide to classic books, journals, and internet resources in the field, a Glossary, and a vetted list of crisis management-related degree programs, crisis management conferences, etc. |
| crisis management course online: Manager's Guide to Crisis Management Jonathan Bernstein, 2011-11-11 Lead your Organization through any business crisis—and emerge stronger than ever Manager’s Guide to Crisis Management provides the basic skills and knowledge you need to deal with the crises that inevitably occur in any business or organization. Covering every aspect of the topic—from defining crisis management and policies to training for and responding to crises—it helps you fully grasp any situation that threatens business, careers, and even lives. Lead through any crisis smoothly and with minimal ramifications by mastering the most effective tactics, including: Planning for and training staff in crisis management Anticipating and preventing crises before they occur Managing the company’s online reputation Addressing crises that affect multicultural stakeholders Creating effective crisis-related messaging Knowing when to bring in a specialist About the Briefcase Books series: Briefcase Books, written specifically for today’s busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page: Key Terms: Clear definitions of key terms and concepts Smart Managing: Tactics and strategies for managing crises Tricks of the Trade: Tips for executing the tactics in the book Mistake Proofing: Practical advice for minimizing the possibility of error Caution: Warning signs for when things are about to go wrong For Example: Examples of successful crisis management Tools: Specific planning procedures, tactics, and hands-on techniques |
| crisis management course online: The Angry Smile Jody Long, Nicholas James Long, Signe Whitson, 2009 Learn the Powerful Skills of Benign Confrontation! *Step 1: Recognize the patterns of passive-aggressive behavior *Step 2: Refuse to engage in the Passive-Aggressive Conflict Cycle *Step 3: Affirm the anger *Step 4: Mange the denial *Step 5: Revisit the thought *Step 6: Identify areas of competence What is passive-aggressive behavior? The authors of this three-part book have studied the psychology of this behavior for over four decades in both clinical and educational settings. They offer real-world examples and empowering, practical strategies for working with or when confronted with individuals who exhibit any of the five levels of passive aggressiveness. |
| crisis management course online: Soft Targets and Crisis Management Michael J. Fagel, Jennifer Hesterman, 2016-09-19 Uniting the best of Michael Fagel and Jennifer Hesterman's books in the fields of homeland security and emergency management, the editors of this volume present the prevailing issues affecting the homeland security community today. Many natural and man-made threats can impact our communities—but these well-known and highly respected authors create order from fear, guiding the reader through risk assessment, mitigation strategies, community EOC planning, and hardening measures based upon real-life examples, case studies, and current research in the practice. As terrorist attacks and natural disasters continue to rock the world, Soft Targets and Crisis Management emphasizes the vulnerability of soft targets like schools, churches, and hospitals, and presents the methodology necessary to respond and recover in the event of a crisis in those arenas. Features: Based on ASIS award-winning texts Provides a multi-faceted look at crisis management principles Offers community-specific examples for diverse locales and threat centers Includes up-to-date case studies on soft target attacks from around the world A must-read for security, emergency management, and criminal justice professionals, Soft Targets and Crisis Management: What Emergency Planners and Security Professionals Need to Know is a crucial text for practitioners seeking to make the world a safer place for others. |
| crisis management course online: Emergency Response Guidebook U.S. Department of Transportation, 2013-06-03 Does the identification number 60 indicate a toxic substance or a flammable solid, in the molten state at an elevated temperature? Does the identification number 1035 indicate ethane or butane? What is the difference between natural gas transmission pipelines and natural gas distribution pipelines? If you came upon an overturned truck on the highway that was leaking, would you be able to identify if it was hazardous and know what steps to take? Questions like these and more are answered in the Emergency Response Guidebook. Learn how to identify symbols for and vehicles carrying toxic, flammable, explosive, radioactive, or otherwise harmful substances and how to respond once an incident involving those substances has been identified. Always be prepared in situations that are unfamiliar and dangerous and know how to rectify them. Keeping this guide around at all times will ensure that, if you were to come upon a transportation situation involving hazardous substances or dangerous goods, you will be able to help keep others and yourself out of danger. With color-coded pages for quick and easy reference, this is the official manual used by first responders in the United States and Canada for transportation incidents involving dangerous goods or hazardous materials. |
| crisis management course online: Is-26 Guide to Points of Distribution Fema, 2010-08-11 Points of Distribution . Points of Distribution are centralized locations where the public picks up life sustaining commodities following a disaster or emergency . Commodities usually include shelf stable food and water What are Points of Distribution or PODs? During a disaster, one method of issuing supplies may not be enough. A Local Emergency Management Agency (LEMA) could use other distribution systems or use all of them at once. All three complement each other and provide expanded distribution coverage. For this Guide, we will focus on Points of Distribution or PODs. PODs can accommodate vehicle traffic (drive-thru), pedestrian traffic (walk thru), and mass transit traffic (bus or rail). Each person or vehicle receives a set amount of supplies. The recommended amount is for each person/vehicle to receive enough for a household of three. The amount of supplies provided will differ depending on the type of transportation used. For instance, more supplies are provided to someone in a car than to a pedestrian who must hand carry items. |
| crisis management course online: Executing Crisis Jo Robertson, 2019-11-07 Business leaders would be better served by understanding key crisis concepts and applying them to their own situation rather than relying on crisis advisors to swoop in to take care of a problem once it has become a crisis. Loaded with Case Studies! How leaders deal with crisis can clarify character and strengthen reputation. On the other hand, the wrong words and actions from the C-Suite can worsen the crisis spiral. Crisis management does not begin on the day the fire erupts, the hurricane barrels through, or the accident happens. Dr. Jo Robertson, a leading expert in heading off and containing crisis, lays out the key concepts that business leaders need to apply to their own organizations so they don’t have to rely on outside crisis advisors to swoop in and save the day. |
| crisis management course online: Passenger Ship Crisis Management and Human Behaviour Training , 2018 |
| crisis management course online: A Guide to Crisis Intervention Kristi Kanel, 2014 Provides readers with the skills necessary to handle any crisis situation. This title utilizes the comprehensive ABC Model of Crisis Intervention, which can be used as effectively for day-to-day interactions as for emergency situations. |
| crisis management course online: Emergency Management Lucien G. Canton, 2007-02-03 This book propounds an all-hazards, multidisciplinary approach to emergency management. It discusses the emergency manager’s role, details how to establish an effective, integrated program, and explores the components, including: assessing risk; developing strategies; planning concepts; planning techniques and methods; coordinating response; and managing crisis. Complete with case studies, this is an excellent reference for professionals involved with emergency preparedness and response. |
| crisis management course online: Cultural Competency for Emergency and Crisis Management Claire Knox, Brittany "Brie" Haupt, 2020-02 Disasters are complex and dynamic events that test emergency and crisis professionals and leaders - even the most ethical ones. Within all phases of emergency management, disasters highlight social vulnerabilities that require culturally competent practices. The lack of culturally respectable responses to diverse populations underscores the critical need for cultural competency education and training in higher education and practice. Using a case study approach that is both adaptable and practical, this textbook is an accessible and essential guide on what makes teaching effective in emergency and crisis management. Key Features Offers an in-depth understanding of cultural competence, making it well suited for teaching effectively in emergency preparedness; Expert guidance from leading authorities ensures a fresh perspective in various aspects of emergency and crisis management; National and international emergency and crisis management case studies containing ground rules, a scenario, roles/actors, guiding questions, facilitator questions, and resources; Pedagogy and andragogy theories that drive design and implementation; Pre and post tests for each case study allow faculty and trainers to empirically measure the participants' learning outcomes; Short case study structure can be easily implemented in a course as a group discussion, group assignment, or individual assignment. With unparalleled resources to reach every participant and facilitator, Cultural Competency for Emergency and Crisis Management offers educators a roadmap for successfully engaging participants in various aspects of cultural competency knowledge, skills, and abilities. |
| crisis management course online: Cyber Crisis Management Planning Jeffrey Don Crump, 2019 This book provides a step-by-step process an organization can follow to develop their own plan to minimize a major cyber incident with a framework for a cyber crisis management plan that digs into the details needed to build the plan. |
| crisis management course online: Security Awareness Training for All Seafarers International Maritime Organization, 2012 This model course is intended to provide the knowledge required to enable personnel without designated security duties in connection with a Ship Security Plan (SSP) to enhance ship security in accordance with the requirements of chapter XI-2 of SOLAS 74 as amended, the ISPS Code, and section A-VI/6-1 of the STCW Code, as amended. Those who successfully complete this course should achieve the required standard of competence enabling them to contribute to the enhancement of maritime security through heightened awareness and the ability to recognize security threats and to respond appropriately. |
| crisis management course online: Ask a Manager Alison Green, 2018-05-01 From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together |
| crisis management course online: Collaborative Crisis Management Fredrik Bynander, Daniel Nohrstedt, 2019-11-27 Public organizations are increasingly expected to cope with crisis under the same resource constraints and mandates that make up their normal routines, reinforced only through collaboration. Collaborative Crisis Management introduces readers to how collaboration shapes societies’ capacity to plan for, respond to, and recover from extreme and unscheduled events. Placing emphasis on five conceptual dimensions, this book teaches students how this panacea works out on the ground and in the boardrooms, and how insights on collaborative practices can shed light on the outcomes of complex inter-organizational challenges across cases derived from different problem areas, administrative cultures, and national systems. Written in a concise, accessible style by experienced teachers and scholars, it places modes of collaboration under an analytical microscope by assessing not only the collaborative tools available to actors but also how they are used, to what effect, and with which adaptive capacity. Ten empirical chapters span different international cases and contexts discussing: Natural and man-made hazards: earthquakes, hurricanes, wildfires, terrorism, migration flows, and violent protests Different examples of collaborative institutions, such as regional economic communities in Africa, and multi-level arrangements in Canada, the Netherlands, Turkey, and Switzerland Application of a multimethod approach, including single case studies, comparative case studies, process-tracing, and large-n designs. Collaborative Crisis Management is essential reading for those involved in researching and teaching crisis management. |
| crisis management course online: Disaster Mental Health Services Bruce H. Young, Julian D. Ford, Josef I. Ruzek, Matthew J. Friedman, Fred D. Gusman, 1998 |
| crisis management course online: Crisis Resource Manual Cheri Lovre, Crisis Management Institute (Salem, Or.), 1993-09-01 This resource begins with a checklist of things to do and brief explanations of each item on the list. The next section provides forms, fliers and letters with permission to copy those pages during crises to assist in the response, including guidelines for administrators, counselors and teachers, agendas for meetings, templates for announcements to students and parent letters to be sent home. The section on Safe Rooms outlines materials and supplies needed to help students grieve. Included is a chapter on activities to do with youth to assist in the grieving process, including both art and other activities. One chapter covers unusual or challenging deaths (suicide, homicide, missing children and more). Suggestions for Life Tributes (a school-based, student organized memory gathering) are provided. A section on trauma gives a basic format for understanding how those who were at the scene of a death may struggle and how schools can support those assist those students to continue to participate in the academic process in spite of the difficulties with memory and focus. The chapter on follow-up provides key factors in preventing one crisis from cascading into more. Finally, staff tasks and assignments are listed. The book is organized such that what one needs to respond to the crisis at hand is in the front of the book, easy and fast to find when every second counts. Information about planning and training is in the back. The book is designed to be what school staff reach for in the heat of the moment, so the organization of the first half is based on the timelines of what is needed at each step along the way during the crisis. When first examining the book, users are encouraged to start at the back for organizational information to put in place, knowing that, when crisis strikes, what you need immediately is on page one. |
| crisis management course online: Social Media, Crisis Communication, and Emergency Management Connie M. White, 2011-09-20 Although recent global disasters have clearly demonstrated the power of social media to communicate critical information in real-time, its true potential has yet to be unleashed. Social Media, Crisis Communication, and Emergency Management: Leveraging Web 2.0 Technologies teaches emergency management professionals how to use social media to improve emergency planning, preparedness, and response capabilities. It provides a set of guidelines and safe practices for using social media effectively across a range of emergency management applications. Explaining how emergency management agencies can take advantage of the extended reach these technologies offer, the book supplies cutting-edge methods for leveraging these technologies to manage information more efficiently, reduce information overload, inform the public, and ultimately save lives. Filled with real-world examples and case studies, it is an ideal self-study resource. Its easy-to-navigate structure and numerous exercises also make it suitable for courses at both the undergraduate and graduate levels. From crowdsourcing and digital volunteers to mapping and collective intelligence, Social Media, Crisis Communication, and Emergency Management: Leveraging Web 2.0 Technologies facilitates a clear understanding of the essential principles of social media. Each chapter includes an example of a local-level practitioner, organization, or agency using social media that demonstrates the transformative power of social media in the real world. The book also includes numerous exercises that supply readers with models for building their own social media sites and groups—making it a must-read for anyone who wants to learn more about the communication and information structures supported by social media. Visit the author’s homepage: http://sites.google.com/site/conniemwhite/Home |
| crisis management course online: Crisis Management in the Age of Social Media Louis Capozzi, 2013-07-02 Social media has fundamentally changed the contract between institutions and the public. Today, people expect a conversation, not a one-way diatribe. That, combined with the speed of the Internet, changes the game for many companies in anticipating, managing, and ultimately avoiding an “instant crisis”—an instant crisis example is when Verizon added a $2 charge for all their customers; one hour later 100,000 signatures appeared on a Twitter petition, and soon Verizon was in the middle of a huge public relations crisis. Inside this book, you’ll learn just how to manage this type of situation and meet the challenges of social media. Each chapter includes a description of a crisis, the timeliness of a good response, the effectiveness of this response, and an assessment of what works and what doesn’t. Some examples of social media crises include Apple Computer, Netflix, JetBlue, Bank of America, Fed Ex, and public figures such as Anthony Weiner, Ashton Kutcher, and Jon Bon Jovi. |
| crisis management course online: Is-368 Fema, 2014-02-20 Course Overview The purpose of this course is to increase awareness and understanding of the need for full inclusion of disaster survivors and FEMA staff who are people with disabilities, and people with access and functional needs. The course provides an overview of disabilities and access and functional needs and explains how disaster staff can apply inclusive practices in their disaster assignments. Course Objectives: At the completion of this course, participants should be able to: -Explain the importance of including people with disabilities and others with access and functional needs in disaster operations at the JFO and field locations. -Describe how JFO and field staff can support and include people with disabilities and others with access and functional needs in disaster operations. -Describe principles and FEMA initiatives that provide a foundation for the integration of people with disabilities and others with access and functional needs in disaster operations. -Describe the history of the treatment of and services for people with disabilities. -Identify laws that provide the legal foundation for issues related to people with disabilities and others with access and functional needs. -Describe the function of the Disability Integration Advisor. -Describe personal actions to support the integration of people with disabilities and others with access and functional needs in the JFO and field disaster operations. Primary Audience This course is designed for all personnel involved in disaster operations at the Joint Field Office (JFO) and in other disaster facilities and activities. |
| crisis management course online: Crisis Management Katarina Holla, Jozef Ristvej, Michal Titko, 2018-06-27 Crisis management is an interdisciplinary subject field represented by theoretical problems, practical activity, people management and the art of crisis situation solving. Overall, the studies that this publication contains are to provide an overview of the state of the art mainly focused on crisis management cycle represented by certain phases and steps. Topics include also lessons learned from natural and man-made disasters, crisis communication, information systems in crisis management, civil protection and economics in crisis management. We hope that chapters of this book will provide useful information within crisis management issue for a wide audience. |
| crisis management course online: Talking with Students in Conflict Nicholas James Long, Mary M. Wood, Frank A. Fecser, Signe Whitson, 2021 Talking with Students in Conflict: Life Space Crisis Intervention-Third Edition offers professionals and parents a brain-based, trauma-informed, relationship-building set of skills to turn problem situations into learning opportunities for young people who exhibit challenging behaviors in schools, communities, and in the home. This book offers a six-stage verbal framework to de-escalate youth crisis situations, foster self-awareness and insight in young people, improve their social-emotional skills, and bring about long-term behavioral change. The result is stronger adult-child connections, better emotional regulation, improved peer relationships, lower suspension rates, and fewer juvenile justice system referrals.LSCI skills are important because they enable any caring adult to step into a young person's life space-the heat of a stressful moment-and intervene effectively. The six-stage LSCI process helps adults de-escalate the emotional intensity of a crisis, gain an understanding of the conflict from the young person's point of view, offer new ways to think about the incident, and ultimately promote the youth's personal responsibility for behavior.This book is a must-have for educators, school administrators, counselors, psychologists, mental health workers, social workers, juvenile justice workers, paraprofessionals, and anyone working with children and adolescents who exhibit challenging behaviors.This revised edition features dozens of brand-new examples of the use of LSCI with children and adolescents from diverse backgrounds and in a variety of settings. The authors share suggestions for applying LSCI skills in real life and offer troubleshooting guidelines to make LSCI work in even the most challenging of circumstances. This edition features all new applications of LSCI skills, including as a tool with staff who inadvertently perpetuate conflicts with students, as a group intervention for building social-emotional skills, as a way to change passive aggressive behavior, and as a parenting strategy. |
| crisis management course online: Conflict in the Classroom Nicholas J. Long, 2014 |
| crisis management course online: Crisis Intervention Strategies Richard James, Burl Gilliland, 2016-02-19 Based on the authors’ extensive experience in crisis intervention and teaching crisis intervention courses, this authoritative text presents the latest skills and techniques for handling crisis situations. CRISIS INTERVENTION STRATEGIES, 8th Edition features the authors’ task model, which illustrates and elucidates the process of dealing with people in crisis. Using this model, the authors build specific strategies for handling a myriad of different crisis situations, accompanied in many cases with dialogue that a practitioner might use when working with the individual in crisis. Two new chapters systematically illuminate the topics of families in crisis and legal and ethical issues in crisis intervention. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version. |
| crisis management course online: Public Health Preparedness Arnold M. Howitt, Herman B. Leonard, David W. Giles, 2017 |
| crisis management course online: Developing and Managing Volunteers Fema, 2011-08-02 This course is for emergency managers and related professionals working with all types of volunteers and coordinating with voluntary agencies. [It] provides procedures and tools for building and working with voluntary organizations.--Page 4 of cover. |
| crisis management course online: Critical Incident Stress Management (CISM) GEORGE S. EVERLY, Jeffrey T. Mitchell, 2017-02 |
| crisis management course online: Indestructible Molly McPherson, 2021-04-13 Does public backlash, humiliation, or 'being canceled' in today's digital age keep you up at night? You are not alone. You can respond with confidence in this new era of media without hesitation or fear of destruction to your brand. Molly McPherson is a nationally recognized expert on crisis public relations management in the age of social media. She helps communicators create the right message, at the right time, and deliver it in the right place. From her years of crisis-mangement experience and mining news stories and tweets, Molly created frameworks to up-level your confidence for communicating with ease in crucial crisis moments so you can own the conversation. In this book, you will: Learn how to display truth and transparency online in a time of outrage Get practical tips on how to share your ideas on social media Discover proactive ways to engage in online forums Become a modern-age communicator who avoids reputational crisis Indestructible is perfect for anybody who runs a business or communicates on behalf of one-anyone who wants to increase the value and reputation of their business. |
| crisis management course online: Issues and Crisis Management: Exploring Issues, Crises, Risk and Reputation Tony Jaques, 2014 This book is designed to focus on issues and crisis management, as well as touching upon the related fields of risk and reputation. A common theme throughout is the close relationship between all of these areas and also the integration of these disciplines within the context of public relations and communications.TJaques is an Australian consultant. |
| crisis management course online: Crisis Management and Emergency Planning Michael J. Fagel, 2013-12-04 Emergency managers and officials have seen a tremendous increase in the planning responsibilities placed on their shoulders over the last decade. Crisis Management and Emergency Planning: Preparing for Today's Challenges supplies time-tested insights to help communities and organizations become better prepared to cope with natural and manmade disas |
| crisis management course online: International Journal of Information Systems for Crisis Response and Management (IJISCRAM). Murray E. Jennex, Bartel van de Walle, 2014 |
| crisis management course online: Handbook of Research on Digital Citizenship and Management During Crises Erdem Öngün, Nilüfer Pembecioğlu, U¿ur Gündüz, 2021-11-12 Beginning with a refined definition of the concept of digital citizenship and the related literacy, this research book endeavors to cover many other different components engaged with the digital world responsibilities, creating awareness as a digital citizen capable of helping or conflicting with others in the digital world especially during a period of crisis-- |
| crisis management course online: Financial Peace Dave Ramsey, 2002-01-01 Dave Ramsey explains those scriptural guidelines for handling money. |
| crisis management course online: Parenting the Challenging Child Signe Whitson, 2019-04-17 After more than three decades of helping professionals work with some of the most challenging children, the LSCI Institute now adapts its brain-based, trauma-informed, kid-centered approach to the unique needs of parents and caregivers. Parenting the Challenging Child: The 4-Step Way to Turn Problem Situations Into Learning Opportunities provides readers with:Specific skills for building more positive relationships with kidsProven strategies for de-escalating stressful situationsA reliable 4-step framework for turning common problem situations into lasting learning opportunitiesAfter reading this solution-focused book, you will be equipped with new skills to identify and change six problematic patterns of behavior in young people. Even more importantly, you will learn about yourself and how simple changes in the way you interact with your loved ones during a problem situation can significantly improve your relationship and their future behaviors. |
| crisis management course online: Crisis Management: How to Develop a Powerful Program Regina Phelps, 2018-08-16 Businesses and governments worldwide are increasingly being disrupted by more frequent natural disasters, mounting workforce violence, and skyrocketing cyber attacks. It's increasingly a question of when - not if - they will face such a crisis. This book tells you how to prepare - step-by-step. The good news is that costs of being prepared are minuscule compared to the staggering hits organizations are increasingly taking.This book gets into the nitty-gritty of preparing for such crises - from building senior management support and involvement . . . to training top-flight crisis management teams.Specifically, it tells business continuity and crisis management professionals how to get their organizations into a constant state of readiness. That's crucial since, of course, organizations don't know the precise nature of the crisis in advance (timing, location, or impact). Think in terms of instant-on. And, they have to have wide range of contingencies to deal with whatever they may face.Regina Phelps tells you exactly how to do all of that step-by-step . . . and how to build support up and down the organization to make it happen. |
1. Global Risks 2023: Today’s Crisis - The World Economic Forum
Jan 11, 2023 · Most respondents to the 2022-2023 Global Risks Perception Survey (GRPS) chose “Energy supply crisis”; “Cost-of-living crisis”; “Rising inflation”; “Food supply crisis” and …
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Jan 10, 2024 · War and conflict, polarized politics, a continuing cost-of-living crisis and the ever-increasing impacts of a changing climate are destabilizing the global order. The key findings of …
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Jan 21, 2025 · Las crisis de ausencia son más frecuentes en las mujeres. Familiares con convulsiones. Aproximadamente el 25 por ciento de los niños con crisis de ausencia tiene un …
Hypertensive crisis: What are the symptoms? - Mayo Clinic
Jun 19, 2024 · A hypertensive crisis is a sudden, severe increase in blood pressure. The blood pressure reading is 180/120 millimeters of mercury (mm Hg) or greater. A hypertensive crisis is a …
Globalization isn't finished – it can unlock new growth and beat the ...
Oct 15, 2024 · The era of growing globalization between 1960 and the beginnings of the Global Financial Crisis in 2006-2007 reflected a positive-sum belief that globalization – including open …
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Mar 7, 2023 · The financial crisis [for example] was about mortgage-backed securities. But this coming together at a single moment of things which, on the face of it, don't have anything to do …
Inpatient Psychiatric Units in Minnesota - Overview - Mayo Clinic
Nov 8, 2024 · The Adult Transitions Program is a hospital-based intensive outpatient program for individuals who have recently experienced or may be facing a mental health crisis. The overall …
Global Risks Report 2025 - The World Economic Forum
Jan 15, 2025 · A sense of increasingly fragmented societies is reflected by four of the top 10 risks expected to present a material crisis in 2025 being societal in nature: Societal polarization (6% of …
Convulsión tónico-clónica (gran mal) - Mayo Clinic
Feb 1, 2025 · Una convulsión tónico-clónica, antes conocida como convulsión gran mal, provoca una pérdida de conciencia y contracciones musculares violentas. Es el tipo de convulsión que la …
MCAD deficiency - Symptoms and causes - Mayo Clinic
Nov 28, 2023 · Prevention and prompt treatment are essential regardless of blood sugar level. If you have MCAD deficiency, a sudden episode, called a metabolic crisis, can be caused by …
1. Global Risks 2023: Today’s Crisis - The World Economic F…
Jan 11, 2023 · Most respondents to the 2022-2023 Global Risks Perception Survey (GRPS) chose “Energy supply …
These are the biggest global risks we face in 2024 and bey…
Jan 10, 2024 · War and conflict, polarized politics, a continuing cost-of-living crisis and the ever-increasing …
Crisis de ausencia - Síntomas y causas - Mayo Clinic
Jan 21, 2025 · Las crisis de ausencia son más frecuentes en las mujeres. Familiares con convulsiones. …
Hypertensive crisis: What are the symptoms? - Mayo Clinic
Jun 19, 2024 · A hypertensive crisis is a sudden, severe increase in blood pressure. The blood pressure …
Globalization isn't finished – it can unlock new growth and b…
Oct 15, 2024 · The era of growing globalization between 1960 and the beginnings of the Global Financial …
