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| crisis management nonprofit organizations: Crisis Communication Planning and Strategies for Nonprofit Leaders Brittany “Brie” Haupt, Lauren Azevedo, 2022-11-30 Crisis Communication Planning and Strategies for Nonprofit Leaders examines the unique position of nonprofit organizations in an intersection of providing public services and also being a part of Emergency and crisis management practices. This text discusses the evolution of crisis communication planning, the unique position of nonprofit organizations and the crises they face, along with provision of conceptual and theoretical frameworks to generate effective crisis communication plans for nonprofit organizations to utilize within diverse crises. Through the use of innovative real-life case studies investigating the impact of crisis communication plans, this book provides the foundational knowledge of crisis communication planning, theoretically supported strategies, crisis typology and planning resources. Each chapter focuses on critical strategic planning concepts and includes a summary of key points, discussion questions and additional resources for each concept. With this text, nonprofit organizations will be able to strategically plan for organization-specific and emergency management related crises, develop effective crisis communication plans, garner internal and external support and generate assessment strategies to maintain the relevancy of these plans within their future endeavors. Crisis Communication Planning and Strategies for Nonprofit Leaders offers a new and insightful approach to crisis communication planning to assist nonprofit organizations that are called upon to fulfill a variety of community needs, such as sheltering, food distribution, relief funding, family reunification services, volunteer mobilization and much more. It is an essential resource for nonprofit organizations. |
| crisis management nonprofit organizations: Nonprofits in Crisis Nuno S. Themudo, 2013-09-26 Why do some countries have a vibrant nonprofit sector while others do not? Nonprofits in Crisis explores the theory of risk as a major mechanism through which economic development influences the nonprofit sector. Nuno S. Themudo elaborates this idea by focusing on Mexican nonprofit organizations, which operate and strive to survive in a risky environment. The study of these nonprofits generates broader lessons about philanthropy and the nonprofit sector that complement wider cross-national statistical analysis. |
| crisis management nonprofit organizations: Leap of Reason Mario Morino, Carol Thompson Cole, 2011 Leap of Reason is the product of decades of hard-won insights from philanthropist Mario Morino, McKinsey & Company, and top social-sector innovators. It is intended to spark the critically important conversations that every nonprofit board and leadership team should have in this new era of austerity. The authors make a convincing case that the nation's growing fiscal crisis will force all of us in the social sector to be clearer about our aspirations, more intentional in defining our approaches, more rigorous in gauging our progress, more willing to admit mistakes, more capable of quickly adapting and improving--all with an unrelenting focus on improving lives. |
| crisis management nonprofit organizations: Crisis Management Sarah Kovoor-Misra, 2019-01-31 Modern organizational crises are complex, diverse, and frequent. Ineffective crisis management can result in catastrophic loss. Crisis Management: Resilience and Change introduces students to best practices for preventing, containing, and learning from crises in our global, media-driven society. While covering the strengths of existing works on crisis management, such as systems, leadership, communication, and stakeholder perspective, this innovative new text goes beyond to include global, ethical, change, and emotional aspects of crisis communication. Using her proven transformative crisis management framework, Sarah Kovoor-Misra illustrates how organizations of all sizes can be adaptable, proactive, resilient, and ethical in the face of calamity. |
| crisis management nonprofit organizations: The Routledge Companion to Nonprofit Management Helmut K. Anheier, Stefan Toepler, 2020-04-08 Over the past three decades or so, the nonprofit, voluntary, or third sector has undergone a major transformation from a small cottage industry to a major economic force in virtually every part of the developed world as well as elsewhere around the globe. Nonprofit organizations are now major providers of public services working in close cooperation with governments at all levels and increasingly find themselves in competition with commercial firms across various social marketplaces. This transformation has come with ever-increasing demands for enhancing the organizational capacities and professionalizing the management of nonprofit institutions. The Routledge Companion to Nonprofit Management is the first internationally focused effort to capture the full breadth of current nonprofit management research and knowledge that has arisen in response to these developments. With newly commissioned contributions from an international set of scholars at the forefront of nonprofit management research, this volume provides a thorough overview of the most current management thinking in this field. It contextualizes nonprofit management globally, provides an extensive introduction to key management functions, core revenue sources and the emerging social enterprise space, and raises a number of emerging topics and issues that will shape nonprofit management in future decades. As graduate programs continue to evolve to serve the training needs in the field, The Routledge Companion to Nonprofit Management is an essential reference and resource for graduate students, researchers, and practitioners interested in a deeper understanding of the operation of the nonprofit sector. |
| crisis management nonprofit organizations: Promoting Nonprofit Organizations Ruth Ellen Kinzey, 2013-08-21 Promoting Nonprofit Organizations is a practical guide to developing and implementing a strategic public relations program to enhance a nonprofit’s reputation. The ways in which businesses – both for-profit and not-for-profit – communicate with customers has changed dramatically in recent years. Coupled with economic uncertainty, nonprofits have had to adopt a leaner operational mode, further underlining the need for organizations to take advantage of all the promotion strategies available to them. This book: Discusses why public relations and reputation management go hand-in-hand with marketing efforts Offers a step-by-step guide to develop a public relations strategy Considers the importance of nonprofit sustainable citizenship Provides tips for reputation enhancement using a range of tools, such as social media and board ambassadorship Guides the reader in developing a reputation approach to crisis communication management Highly practical in its approach, this book is a great guide for students in public relations and nonprofit management courses, as well as for professionals seeking to enhance the success of their nonprofit organization. |
| crisis management nonprofit organizations: Joan Garry's Guide to Nonprofit Leadership Joan Garry, 2017-03-06 Nonprofit leadership is messy Nonprofits leaders are optimistic by nature. They believe with time, energy, smarts, strategy and sheer will, they can change the world. But as staff or board leader, you know nonprofits present unique challenges. Too many cooks, not enough money, an abundance of passion. It’s enough to make you feel overwhelmed and alone. The people you help need you to be successful. But there are so many obstacles: a micromanaging board that doesn’t understand its true role; insufficient fundraising and donors who make unreasonable demands; unclear and inconsistent messaging and marketing; a leader who’s a star in her sector but a difficult boss… And yet, many nonprofits do thrive. Joan Garry’s Guide to Nonprofit Leadership will show you how to do just that. Funny, honest, intensely actionable, and based on her decades of experience, this is the book Joan Garry wishes she had when she led GLAAD out of a financial crisis in 1997. Joan will teach you how to: Build a powerhouse board Create an impressive and sustainable fundraising program Become seen as a ‘workplace of choice’ Be a compelling public face of your nonprofit This book will renew your passion for your mission and organization, and help you make a bigger difference in the world. |
| crisis management nonprofit organizations: Crisis Ready Melissa Agnes, 2018 Crisis Ready is not about crisis management. Management is what happens after the negative event has occurred. Readiness is what is done to build an INVINCIBLE brand, where negative event has occurred. Readiness is what is done to build an INVINCIBLE brand, where negative situations don't occur--and even if they do, they're instantly overcome in a way that leads to increased organizational trust, credibility, and goodwill. No matter the size, type, or industry of your business, Crisis Ready will provide your team with the insight into how to be perfectly prepared for anything life throws at you. |
| crisis management nonprofit organizations: When Bad Things Happen to Good Organizations Starr Mayer, 2011-03-01 WHEN BAD THINGS HAPPEN--discusses the dreaded possibility that a crisis might strike a nonprofit group. Defining a crisis as an event which threatens the existence of the organization, When Bad Things Happen to Good Organizations goes on to discuss prevention and cure by focusing on policies and people. While other books offer management advice to nonprofits or discuss organizational development, When Bad Things Happen to Good Organizations is a vital resource for every nonprofit which might encounter a disaster--which is to say, every nonprofit organization. The focus on policies and on people (board and staff) is from the discrete perspective of preventing crises which might be prevented and mitigating the damage of those which cannot. When Bad Things Happen to Good Organizations will bring peace of mind to leaders of nonprofits, whether they be executives or boards or pastors or councils. It is practical and can be implemented easily. |
| crisis management nonprofit organizations: Public Relations in the Nonprofit Sector Richard D. Waters, 2014-12-05 Nonprofit organizations are managing to carry out sophisticated public relations programming that cultivates relationships with their key audiences. Their public relations challenges, however, have routinely been understudied. Budgetary and staffing restraints often limit how these organizations carry out their fundraising, public awareness and activism efforts, and client outreach. This volume explores a range of public relations theories and topics important to the management of nonprofit organizations, including crisis management, communicating to strengthen engagement online and offline, and recruiting and retaining volunteer and donor support. |
| crisis management nonprofit organizations: Cases in Nonprofit Management Pat Libby, Laura Deitrick, 2016-01-29 Case Studies in Nonprofit Management by Pat Libby and Laura Deitrick consists of original cases that are designed to teach students how to think critically, hone their decision-making skills, and learn to apply leadership and management principles that are essential for any nonprofit professional. These case studies illustrate the multifaceted nature of the nonprofit management sector and bring concepts like nonprofit leadership, risk management, advocacy, and grant making to life. |
| crisis management nonprofit organizations: Managing Crises Arnold M. Howitt, Herman B. Leonard, 2009-02-11 From floods to fires, tornadoes to terrorist attacks, governments must respond to a variety of crises and meet reasonable standards of performance. What accounts for governments’ effective responses to unfolding disasters? How should they organize and plan for significant emergencies? With fifteen adapted Kennedy School cases, students experience first-hand a series of large-scale emergencies and come away with a clear sense of the different types of disaster situations governments confront, with each type requiring different planning, resourcing, skill-building, leadership, and execution. Grappling with the details of flawed responses to the LA Riots or Hurricane Katrina, or with the success of the Incident Management System during the Pentagon fire on 9/11, students start to see the ways in which responders can improve capabilities and more adeptly navigate between technical or operational needs and political considerations. |
| crisis management nonprofit organizations: Encyclopedia of Crisis Management K. Bradley Penuel, Matt Statler, Ryan Hagen, 2013-02-14 Although now a growing and respectable research field, crisis management—as a formal area of study—is relatively young, having emerged since the 1980s following a succession of such calamities as the Bhopal gas leak, Chernobyl nuclear accident, Space Shuttle Challenger loss, and Exxon Valdez oil spill. Analysis of organizational failures that caused such events helped drive the emerging field of crisis management. Simultaneously, the world has experienced a number of devastating natural disasters: Hurricane Katrina, the Japanese earthquake and tsunami, etc. From such crises, both human-induced and natural, we have learned our modern, tightly interconnected and interdependent society is simply more vulnerable to disruption than in the past. This interconnectedness is made possible in part by crisis management and increases our reliance upon it. As such, crisis management is as beneficial and crucial today as information technology has become over the last few decades. Crisis is varied and unavoidable. While the examples highlighted above were extreme, we see crisis every day within organizations, governments, businesses and the economy. A true crisis differs from a routine emergency, such as a water pipe bursting in the kitchen. Per one definition, it is associated with urgent, high-stakes challenges in which the outcomes can vary widely (and are very negative at one end of the spectrum) and will depend on the actions taken by those involved. Successfully engaging, dealing with, and working through a crisis requires an understanding of options and tools for individual and joint decision making. Our Encyclopedia of Crisis Management comprehensively overviews concepts and techniques for effectively assessing, analyzing, managing, and resolving crises, whether they be organizational, business, community, or political. From general theories and concepts exploring the meaning and causes of crisis to practical strategies and techniques relevant to crises of specific types, crisis management is thoroughly explored. Features & Benefits: A collection of 385 signed entries are organized in A-to-Z fashion in 2 volumes available in both print and electronic formats. Entries conclude with Cross-References and Further Readings to guide students to in-depth resources. Selected entries feature boxed case studies, providing students with lessons learned in how various crises were successfully or unsuccessfully managed and why. Although organized A-to-Z, a thematic Reader's Guide in the front matter groups related entries by broad areas (e.g., Agencies & Organizations, Theories & Techniques, Economic Crises, etc.). Also in the front matter, a Chronology provides students with historical perspective on the development of crisis management as a discrete field of study. The work concludes with a comprehensive Index, which—in the electronic version—combines with the Reader's Guide and Cross-References to provide thorough search-and-browse capabilities. A template for an All-Hazards Preparedness Plan is provided the backmatter; the electronic version of this allows students to explore customized response plans for crises of various sorts. Appendices also include a Resource Guide to classic books, journals, and internet resources in the field, a Glossary, and a vetted list of crisis management-related degree programs, crisis management conferences, etc. |
| crisis management nonprofit organizations: Crisis Ahead Edward Segal, 2020 |
| crisis management nonprofit organizations: The Sustainability Mindset Steve Zimmerman, Jeanne Bell, 2014-10-13 The Matrix Map—a powerful tool for nonprofit strategic decision-making Nonprofit sustainability lies at the intersection of exceptional impact and financial viability. The Sustainability Mindset offers nonprofit professionals and board members a step-by-step guide to move your organization towards this intersection. As outlined in the bestselling book Nonprofit Sustainability, The Matrix Map is an accessible framework that combines financial and programmatic goals into an integrated strategy. In this next-step resource, the authors detail a rigorous process to develop a meaningful Matrix Map and engage leadership in setting an organization's strategy. Nonprofits that thrive in today's environment are adaptable with a clear understanding of their impact and business model. This book offers nonprofit boards and staff a framework to do so. Drawing on their in-depth experience, the authors provide an easy-to-follow process complete with tools and templates to help organizations visualize their business model and engage in strategic inquiry. The book provides a variety of illustrative examples to show how the Matrix Map works for all types of organizations. Nonprofit executives and board member are sure to benefit from The Matrix Map analysis. Offers step-by-step guidance for creating a Matrix-Map, a visual representation of an organization's business model Helps organizations assess how each of their programs contributes toward their desired impact and their financial bottom-line. Filled with compelling examples of how The Matrix Map helps nonprofits with strategic decision-making Written by the coauthors of the groundbreaking book Nonprofit Sustainability This comprehensive resource will give any nonprofit the framework they need to make decisions for sustainability and the templates and tools to implement it and help leaders address the challenges inherent in balancing mission impact with financial viability. |
| crisis management nonprofit organizations: Managing Nonprofit Organizations Mary Tschirhart, Wolfgang Bielefeld, 2012-07-11 MANAGING NONPROFIT ORGANIZATIONS This essential resource offers an overall understanding of nonprofits based on both the academic literature and practitioner experience. It shows how to lead, manage, govern, and structure effective and ethical nonprofit organizations. Managing Nonprofit Organizations reveals what it takes to be entrepreneurial and collaborative, formulate successful strategies, assess performance, manage change, acquire resources, be a responsible financial steward, and design and implement solid marketing and communication plans. Managing Nonprofit Organizations is the only introductory text on this subject that manages to do three critical things equally well: It's comprehensive, covering all the key topics leaders of NPOs need to know about; it's practical, providing lots of examples, case incidents, and experiential exercises that connect the content to the real world; and, best of all (and most unique compared to others), it's research-based, drawing on the latest and best empirical studies that look into what works and doesn't work in the world of nonprofit management. —Vic Murray, professor, School of Public Administration, University of Victoria This book is a rarity—a text that can be used both as the focus for academic study and as a source of stimulating ideas for those practitioners who want to explore theories about management and how they can be applied so they can do a better job. Tschirhart and Bielefeld have explained all aspects of nonprofit management and leadership in a way that will stimulate as well as inform. —Richard Brewster, executive director, National Center on Nonprofit Enterprise, Virginia Tech University Managing Nonprofit Organizations presents a comprehensive treatment of this important topic. The book satisfies the competencies and curriculum guidelines developed by NASPAA and by NACC and would be ideal for instruction. The book maintains its commitment to informing management and leadership throughout the nonprofit sector. —Jeffrey L. Brudney, Albert A. Levin Chair of Urban Studies and Public Service, Cleveland State University This is an important book, written by two of the leading scholars in the nonprofit studies field. Nonprofit managers, board members, funders, educators, and others will find Managing Nonprofit Organizations extremely valuable. —Michael O' Neill, professor of nonprofit management, University of San Francisco Here's the book that my students have been asking for—just the right mix of theory presentation, research findings, and practical suggestions to serve the thoughtful nonprofit management practitioner. It will inform, instruct, and ultimately, inspire. —Rikki Abzug, professor of management, Anisfield School of Business, Ramapo College |
| crisis management nonprofit organizations: Effective Crisis Communication Robert R. Ulmer, Timothy L. Sellnow, Matthew W. Seeger, 2010-11-03 In this fully updated Second Edition, three of today’s most respected crisis/risk communication scholars provide the latest theory, practice, and innovative approaches for handling crisis. This acclaimed book presents the discourse of renewal as a theory to manage crises effectively. The book provides 15 in-depth case studies that highlight successes and failures in dealing with core issues of crisis leadership, managing uncertainty, communicating effectively, understanding risk, promoting communication ethics, enabling organizational learning, and producing renewing responses to crisis. Unlike other crisis communication texts, this book answers the question, “What now?” and explains how organizations can and should emerge from crisis. |
| crisis management nonprofit organizations: Managing the Non-Profit Organization Peter F. Drucker, 2010-09-07 The groundbreaking and premier work on nonprofit organizations. The nonprofit sector is growing rapidly, creating a major need for expert advice on how to manage these organizations effectively. Management legend Peter Drucker provides excellent examples and explanations of mission, leadership, resources, marketing, goals, and much more. Interviews with nine experts also address key issues in this booming sector. |
| crisis management nonprofit organizations: Why Some Companies Emerge Stronger and Better from a Crisis Ian I. Mitroff, 2005 An authority in crisis management outlines seven distinct competencies an organization needs to handle crises effectively in order to come through the event with strength and confidence. |
| crisis management nonprofit organizations: Strategic Communications for Nonprofit Organizations Sally J. Patterson, Janel M. Radtke, 2009-02-10 How a nonprofit s strategic communications department defines its issues and policies determines whether the public views it as an effective organization. Strategic Communications for Nonprofit Organizations, Second Edition supports nonprofits in using their resources most effectively. The Second Edition includes a dedicated web site, equipping professionals with the worksheets, forms, surveys, and self-assessment tools needed to create a total communications plan. Plus, the book s step-by-step instructions demonstrate nonprofit communications strategies that work. Practical and clear, this in-the-trenches book provides nonprofit CEOs with expert insights to achieve their mission. |
| crisis management nonprofit organizations: Nonprofit Sustainability Jeanne Bell, Jan Masaoka, Steve Zimmerman, 2010-11-05 Praise for NONPROFIT SUSTAINABILITY This is much more than a financial how-to book. It's a nonprofit's guide to empowerment. It demystifies mission impact and financial viability using The Matrix Map to provide strategic options for any organization. A must-read for every nonprofit CEO, CFO, and board member. —Julia A. McClendon, chief executive officer, YWCA Elgin, Illinois This book should stay within easy reaching distance and end up completely dog-eared because it walks the reader through a practical but sometimes revelatory process of choosing the right mix of programs for mission impact and financial sustainability. Its use is a practice in which every nonprofit should engage its board once a year. —Ruth McCambridge, editor in chief, The Nonprofit Quarterly Up until a few years ago, funding and managing a nonprofit was a bit like undertaking an ocean voyage. Now, it's akin to windsurfing—you must be nimble, prepared to maximize even the slightest breeze, and open to modifying your course at a moment's notice. Innovative executive directors or bold board members who want their organization to be able to ride the big waves of the new American economy must read this book. —Robert L. E. Egger, president, DC Central Kitchen/Campus Kitchens Project/V3 Campaign Most nonprofits struggle to find a long-term sustainable business model that will enable them to deliver impact on their mission. Thanks to Jeanne Bell, Jan Masaoka, and Steve Zimmerman help is now in sight. This book offers practical, concrete steps you can take to develop your own unique path to sustainability without compromising your mission. —Heather McLeod Grant, consultant, Monitor Institute, and author, Forces for Good: The Six Practices of High-Impact Nonprofits At last! An urgently needed framework to prepare leaders to meet head-on the persistent twin challenges of impact and sustainability. This is a practical tool based on good business principles that can bring boards and staff members together to lead their organizations to sustainable futures. —Nora Silver, adjunct professor and director, Center for Nonprofit and Public Leadership, Haas School of Business, University of California, Berkeley Together, Jeanne Bell, Jan Masaoka, and Steve Zimmerman equal wisdom, experience, and know-how on sustainability and lots of other things. Buy, read, and learn from this terrific book! —Clara Miller, president and CEO, Nonprofit Finance Fund Wisdom, experience, and know-how. Buy, read, and learn from this terrific book! —Clara Miller, president and CEO, Nonprofit Finance Fund |
| crisis management nonprofit organizations: Transforming the Crisis-Prone Organization Thierry C. Pauchant, Ian Mitroff, 1992-03-24 Offers executives, managers, and consultants specific guidelines for developing crisis management programs to help prevent future crises and more effectively manage those that do occur. Based on five hundred interviews and case examples of innovative companies in the United States, Canada, and France. Clearly demonstrates the roles played by individuals, corporate culture, structure, and strategy in determining an organization's proclivity for crises and its ability to respond effectively. |
| crisis management nonprofit organizations: Crisis Management in a Complex World Dawn R. Gilpin, Priscilla J. Murphy, 2008-07-31 Today's managers, business owners, and public relations practitioners grapple daily with a fundamental question about contemporary crisis management: to what extent is it possible to control events and stakeholder responses to them, in order to contain escalating crises or safeguard an organization's reputation? The authors meet the question head-on, departing from other crisis management texts, and arguing that a complexity-based approach is superior to the standard simplification model of organizational learning. |
| crisis management nonprofit organizations: Risk Management for Nonprofit Organizations Rick Nason, Omer Livvarcin, 2020-02-03 Risk Management for Nonprofit Organizations is a straightforward, yet comprehensive guide that can be used to easily communicate effective risk management ideas among the various stakeholders who comprise a nonprofit organization. This book positions risk management as a key element in successfully managing a nonprofit organization. Risk management in nonprofits has several unique characteristics that distinguish it from risk management in for-profit organizations. The authors present and explain specifically tailored strategies and tactics for risk management in nonprofits. Risk Management for Nonprofit Organizations is a straightforward, yet comprehensive guide that can be used to easily communicate effective risk management ideas among the various stakeholders who comprise a nonprofit organization. This is a book that can be used to educate and inform nonprofit professionals as well as the nonprofessional volunteers who are so critical to the operations of many nonprofits. It is a tool that will enhance both understanding and communication of risk management principles. Written in clear, jargon-free language, it is a resource that can be read by board members, professional nonprofit managers, volunteers, and other stakeholders of the nonprofit organization. As a tool for building a common appreciation and understanding of risk management, this book has the potential to become a valuable asset for the nonprofit organization. |
| crisis management nonprofit organizations: Public Crisis Management Michael J. Hillyard, 2000 Public Crisis Management is an inter-organizational primer. In detail, itdescribes the strengths and limitations of organizations that work together to resolve some of mankind's worst shared dilemmas. Wildland firefighting, emergency and disaster management, and public safety networks are studied to uncover what each network form does well and not so well. Those networks are also used to provide a general management framework that other crisis management networks will find useful. The book's five principles identify ingredients necessary to form and maintain relationships of multiple organizations in pursuit of public health, safety, and security. Public Crisis Management is useful for both the academic and practitioner communities as so many key business, government, and international decisions rest on the cooperation and coordination of more than one organization to resolve modern problems. |
| crisis management nonprofit organizations: Crisis Management and Emergency Planning Michael J. Fagel, 2013-12-04 Emergency managers and officials have seen a tremendous increase in the planning responsibilities placed on their shoulders over the last decade. Crisis Management and Emergency Planning: Preparing for Today's Challenges supplies time-tested insights to help communities and organizations become better prepared to cope with natural and manmade disasters and their impacts on the areas they serve. Author and editor Michael J. Fagel, PhD, CEM has more than three decades of experience in emergency management and emergency operations. He has been an on-site responder to such disaster events as the Oklahoma City Bombing and the site of the World Trade Center in the aftermath of 9/11. He is an experienced professor, trainer, professional, and consultant and has pretty much seen it all. The book delves into this experience to present advanced emergency management and response concepts to disasters not often covered in other publications. It includes coverage of planning and preparedness, public health considerations, vulnerability and impact assessments, hospital management and planning, sporting venue emergency planning, and community preparedness including volunteer management. Contributions from leading professionals in the field focus on broad responses across the spectrum of public health, emergency management, and mass casualty situations. The book provides detailed, must-read planning and response instruction on a variety of events, identifying long-term solutions for situations where a community or organization must operate outside its normal daily operational windows. This book has been selected as the 2014 ASIS Book of the Year. |
| crisis management nonprofit organizations: Fundraising for Social Change Kim Klein, 2016-04-18 The bible of grassroots fundraising, updated with the latest tools and methods Fundraising for Social Change is the preeminent guide to securing funding, with a specific focus on progressive nonprofit organizations with budgets under $5 million. Used by nonprofits nationally and internationally, this book provides a soup-to-nuts prescription for building, maintaining, and expanding an individual donor program. Author Kim Klein is a recognized authority on all aspects of fundraising, and this book distills her decades of expertise into fundraising strategies that work. This updated seventh edition includes new information on the impact of generational change, using social media effectively, multi-channel fundraising, and more, including expanded discussion on retaining donors and on legacy giving. Widely considered the 'bible of grassroots fundraising,' this practically-grounded guide is an invaluable resource for anyone who has to raise money for important causes. A strong, sustainable fundraising strategy must possess certain characteristics. You need people who are willing to ask and realistic goals. You need to gather data and use it to improve results, and you need to translate your ideas in to language donors will understand. A robust individual donor program creates stable and long-term cash flow, and this book shows you how to structure your fundraising appropriately no matter how tight your initial budget. Develop and maintain a large base of individual donors Utilize strategies that pay off sooner rather than later Expand your reach and get your message out to the donor pool Translate traditional fundraising methods into strategies that work for social justice organizations with little or no front money Basing your fundraising strategy on the contributions of individual donors may feel like herding cats—but it's the best way for your organization to maintain maximum freedom to pursue the mission that matters. A robust, organized, planned approach can help you reach your goals sooner, and Fundraising for Social Change is the field guide for putting it all together to make big things happen. |
| crisis management nonprofit organizations: Forces for Good Leslie R. Crutchfield, Heather McLeod Grant, 2012-05-01 An updated edition of a groundbreaking book on best practices for nonprofits What makes great nonprofits great? In the original book, authors Crutchfield and McLeod Grant employed a rigorous research methodology derived from for-profit books like Built to Last. They studied 12 nonprofits that have achieved extraordinary levels of impact—from Habitat for Humanity to the Heritage Foundation—and distilled six counterintuitive practices that these organizations use to change the world. Features a new introduction that explores the new context in which nonprofits operate and the consequences for these organizations Includes a new chapter on applying the Six Practices to small, local nonprofits, including some examples of these organizations Contains an update on the 12 organizations featured in the original book—how they have fared, what they've learned, and where they are now in their growth trajectory This book has lessons for all readers interested in creating significant social change, including nonprofit managers, donors, and volunteers. |
| crisis management nonprofit organizations: Giving Done Right Phil Buchanan, 2019-04-16 A practical guide to philanthropy at all levels of giving that seeks to educate and inspire A majority of American households give to charity in some form or another--from local donations to food banks, religious organizations, or schools, to contributions to prevent disease or protect basic freedoms. Whether you're in a position to give $1 or $1 million, every giver needs to answer the same question: How do I channel my giving effectively to make the greatest difference? In Giving Done Right, Phil Buchanan, the president of the Center for Effective Philanthropy, arms donors with what it takes to do more good more quickly and to avoid predictable errors that lead too many astray. This crucial book will reveal the secrets and lessons learned from some of the biggest givers, from the work of software entrepreneur Tim Gill and his foundation to expand rights for LGBTQ people to the efforts of a midwestern entrepreneur whose faith told him he must do something about childhood slavery in Ghana. It busts commonly held myths and challenging the idea that business thinking holds the answer to effective philanthropy. And it offers the intellectual frameworks, data-driven insights, tools, and practical examples to allow readers to understand exactly what it takes to make a difference. |
| crisis management nonprofit organizations: Nonprofit Management Elaine Congress, DSW, MSW, Allan Luks, JD, Francis Petit, MBA, PhD, 2016-09-15 Nonprofit organizations are increasingly concerned with the need to demonstrate how social justice principles impact every aspect of their work. This isthe only textbook to explicitly integrate social justice principles into the management of a nonprofit organization. It provides students with theknowledge and skills required to integrate a social justice value system into their work as effective non-profit leaders. Using practical tips andillustrative case examples, the text explains the structure and processes of nonprofit organizations with a particular emphasis on social justice themes.The book is edited by an interdisciplinary team of prominent leaders in business, management, and social service, who together run the Fordham Center forNonprofit Leaders. They have assembled a group of expert authors who provide extensive coverage of the nonprofit leadership field. The book discusses the history of the development of nonprofit management up to the present day. It addresses legal and ethical considerations,organizational planning and staff management, finance, public relations, fundraising, public advocacy and volunteerism, program design and grantdevelopment, governance and board development, developing an international nonprofit, information technology, career development, and creating anonprofit/social entrepreneurship organization. Additional chapters address quality improvement, mentoring, and proposal writing, Included are plentifulcase studies and review questions in each chapter. The text is ideal for students and faculty in social service administration, human service leadership,social work management, public and community health, public administration, and health care administration and management. Key Features: Comprises the only nonprofit management text to integrate social justice themes Edited by an interdisciplinary group of authors representing the social service, social work, management, and nonprofit fields Includes illustrative case studies and review questions in each chapter Offers practical tips for integrating social justice agendas Provides PowerPoint presentations for instructors |
| crisis management nonprofit organizations: Communication and Organizational Crisis Mathew W. Seeger, Timothy L. Sellnow, Robert R. Ulmer, 2003-12-30 Organizational crisis--varying from oil spills to Enron--is presented as a natural stage in organizational evolution, creating not only stress and threats but also opportunities for growth and development. The organization can be anything from a company to a federal bureaucracy or a society. Communication is viewed as the pivotal process in the creation and maintenance of organization, and its role is examined here at every stage, from incubation to avoidance, crisis management, and recovery. |
| crisis management nonprofit organizations: Partnerships the Nonprofit Way Stuart C. Mendel, Jeffrey L. Brudney, 2018-04-02 Front Cover -- Half Title -- Series Title -- Title Page -- Copyright Page -- Contents -- Acknowledgments -- A Note on Quoted Material -- Introduction: Why This Book? -- 1. Summing Up, Summing Down: A Review of the Literature on Partnership -- 2. Nonprofit Partnerships: The Gold Standard -- 3. The Point of Partnering -- 4. Good to Great: Recognizing the Signs of High-Quality Partnerships -- 5. Nonprofit Partnerships by Subsector -- 6. Grant Makers' Partnership Practices -- 7. Toward Nonprofit Theory: Collaboration as a Way of (Work) Life -- Index -- Back Cover. |
| crisis management nonprofit organizations: Crisis Communication Alan Jay Zaremba, 2015-05-18 Crises happen. When they do, organizations must learn to effectively communicate with their internal and external stakeholders, as well as the public, in order to salvage their reputation and achieve long-term positive effects. Ineffective communication during times of crisis can indelibly stain an organization's reputation in the eyes of both the public and the members of the organization. The subject of crisis communication has evolved from a public relations paradigm of reactive image control to an examination of both internal and external communication, which requires proactive as well as reactive planning. There are many challenges in this text, for crisis communication involves more than case analysis; students must examine theories and then apply these principles. This text prepares students by: Providing a theoretical framework for understanding crisis communication Examining the recommendations of academics and practitioners Reviewing cases that required efficient communication during crises Describing the steps and stages for crisis communication planning Crisis Communication is a highly readable blend of theory and practice that provides students with a solid foundation for effective crisis communication. |
| crisis management nonprofit organizations: On Being Nonprofit Peter Frumkin, 2009-07 Focusing on nonprofits' growing dependence on public funding, their tendency toward political polarization, their often idiosyncratic missions, and their increasing commercialism, Peter Frumkin argues that the long-term challenges facing nonprofit organizations will be solved only when they achieve greater balance among their four central functions. Probing foundational thinking as well as emergent ideas, the book is an essential guide for nonprofit novices and experts alike who want to understand the issues propelling public debate about the future of their sector. |
| crisis management nonprofit organizations: Working Across Boundaries Russell M. Linden, 2003-02-11 Working Across Boundaries is a practical guide for nonprofit and government professionals who want to learn the techniques and strategies of successful collaboration. Written by Russell M. Linden, one of the most widely recognized experts in organizational change, this no nonsense book shows how to make collaboration work in the real world. It offers practitioners a framework for developing collaborative relationships and shows them how to adopt strategies that have proven to be successful with a wide range of organizations. Filled with in-depth case studies—including a particularly challenging case in which police officers and social workers overcome the inherent differences in their cultures to help abused children—the book clearly shows how organizations have dealt with the hard issues of collaboration. Working Across Boundaries includes Information on how to select potential partners Guidelines for determining what kinds of projects lend themselves to collaboration and which do not Suggestions on how to avoid common pitfalls of collaboration Strategies proven to work consistently The phases most collaborative projects go through The nature of collaborative leadership |
| crisis management nonprofit organizations: The Resilient Sector Revisited Lester M Salamon, 2015-08-17 Nonprofit America is one of the least understood segments of national life, yet also one of the most crucial. Author Lester Salamon, who pioneered the empirical study of the nonprofit sector in the United States, provides a wealth of new data to paint a compelling picture of a set of institutions being buffeted by a withering set of challenges, yet still finding ways to survive and prosper. These challenges, however, are posing enormous risks to the historic character and role of nonprofits. Operating in an increasingly competitive environment in which traditional sources of government and philanthropic support are difficult to maintain, nonprofits have turned decisively to the market. In the process, however, they may be losing their raison d'être, sacrificing their most crucial missions, and risking loss of public understanding and support. To remedy this situation, Salamon recommends a renewal strategy for the nation's nonprofit sector that begins with a wider articulation and application of the sector's value proposition—the attributes that continue to make it deserving of the special privileges and benefits it enjoys. Salamon's pithy and accessible book is perfect for nonprofit boards, leaders of charitable foundations, government officials, and students of the nonprofit sector and of public policy, as well as anyone looking for guidance on how we go about dealing with public problems in America's increasingly collaborative system of governance. |
| crisis management nonprofit organizations: Human Resource Management in the Nonprofit Sector Ronald J. Burke, Cary L. Cooper, 2012-01-01 ÔThis volume addresses on several important topics that influence HRM in the nonprofit sector. By providing rich context and linking research to practice, it creates a foundation for those interested in advancing the art and science of human resources in voluntary organizations.Õ Ð Gary R. Kirk, Virginia Tech, US This impressive book assembles the latest research findings and thinking on the management of voluntary/nonprofit sector organizations and the effective utilization of both paid staff and volunteers. The authors expertly look into the challenges faced by this sector and the growing role that it plays in society. They review HRM in the voluntary sector and discuss the challenges of bringing about best practices, as well as suggesting how to improve leadership of voluntary/nonprofit organizations. Non-profit organizations serve several useful purposes in society and exist in every country in the world. Like organizations in other sectors, non-profit organizations now have to do more with less. This book indicates the ways in which human resource management policies and practices can improve the effectiveness of non-profit organizations. The authors consider the roles played by non-profit organizations IN effective leadership and its development, developing the non-profit brand, enhancing learning and skills development of both paid staff and volunteers and encouraging and supporting bring about organizational change. They also examine how university-based education programs are developing talent in the non-profit sector. This timely book will prove invaluable to academics and doctoral students interested in all aspects of management within the non-profit/voluntary sector. Government professionals working in this sector will also find this compendium insightful. |
| crisis management nonprofit organizations: Nonprofits & Government Elizabeth T. Boris, C. Eugene Steuerle, 2006 The past several decades have seen unprecedented growth in the scope and complexity of relationships between government and nonprofit organizations. These relationships have been more fruitful than many critics had feared and more problematic than many advocates had hoped. Nonprofits and Government is the first comprehensive, multidisciplinary exploration of nonprofit-government relations. The second edition of this important book is fully updated and includes two new chapters. The authors address a host of important issues, including nonprofit advocacy, direct regulatory and tax policy, the conversion of nonprofits to for-profits, clashes in government interaction with religion and the arts, and international nonprofit-government relationships. Practitioners, researchers, and policymakers alike will benefit from the authors' wide-ranging discussion. |
| crisis management nonprofit organizations: Disaster and Crisis Management Naim Kapucu, Arjen Boin, 2017-10-02 A wide range of natural hazards pose major risks to the lives and livelihoods of large populations around the world. Man-made disasters caused by technological failures, industrial accidents, spillages, explosions, and fires, compound this threat. Since 9/11, security threats based on violence (terrorism, insurgency, and civil strife) have attracted much governmental attention and a great deal of public resources. As the scale, frequency, and intensity of disasters and crises have dramatically increased over the last decade, the failures in responding to these crises have prompted a critical need to evaluate the way in which the public sector responds to disaster. What have we learned? What has changed in the management of disasters and crises? What do we know about the causes, patterns, and consequences of these events? This book looks at some of the approaches that can be taken to empirically examine disaster and crisis management practices. It contributes to the literature on crisis and disaster management, as well as social policy and planning. Introducing approaches that are applicable to a variety of circumstances in the U.S. and in other countries, it offers ways to think through policy interventions and governance mechanisms that may enhance societal resilience. This book was originally published as a special issue of Public Management Review. |
| crisis management nonprofit organizations: Humanistic Crisis Management Wolfgang Amann, Agata Stachowicz-Stanusch, Shiv K Tripathi, Shiban Khan, Ernst von Kimakowitz, 2023-01-31 This book aims at catalyzing our learning from the COVID-19 crisis. Numerous studies have emerged confirming that during the COVID-19 pandemic, crisis management has been far from holistic. Progress previously made towards sustainability has in many cases been reversed and global inequality has grown. This volume scrutinizes the crucial role of businesses in the lived experience of the COVID-19 pandemic and calls for a new goal system in business, establishing human dignity as the ultimate outcome of sound business. Part of the Humanism in Business Series, this book brings together a group of international experts to consolidate the lessons to be learnt from the pandemic and how it was handled. It explores the foundations of the crisis, before focusing on selected sectors and regions for analysis and, finally, drawing conclusions according to the principles of humanistic crisis management. It will be of great interest to scholars and students of business ethics, as well as policy-makers, professionals and all those who practice humanistic management. |
Crisis Response Toolkit for Nonprofits - nonprofitalliance.bm
When determining next steps in managing a crisis nonprofit , leaders should consider how to prepare, respond, recover and reflect on the crisis as a means of strengthening long-term …
Crisis Management & Nonprofit Organizations - DiVA
In an attempt to add value to the field of crisis management and nonprofit organizations. The primary data is collected through interviews with four organizations within the nonprofit …
Crisis Management for Non-Profits, NGOs, and Mission …
Solid crisis management is essential to protecting the safety of people and ministry property, and, in the event of a tragedy, can also go a long way toward preventing legal liability for the organization.
Managing Crisis - Change the Game Academy
The guidebook reviews the importance of risk management for identifying crisis priorities in nonprofit organizations and offers suggestions for developing a crisis response plan and a crisis …
CRISIS-RESPONSE TOOLKIT FOR NONPROFITS - Aly Sterling …
When the world (or even just your world) is embroiled in a crisis, it can be difficult to know what to say. Use the crisis communications questionnaire below to cut through the noise and uncover …
Nonprofit Crisis Management: A Checklist - Chester County …
Use your top management team as a crisis-management team, but do not let it get too large. (Examples: The IT head and human- resources director have become more important.)
Emergency Planning for Nonprofits - ONN Resource Centre
In 2009, the Alberta government developed a checklist for nonprofit organizations to help prepare them to respond to a pandemic, which can be found here.
Ten Steps to Effective Crisis Management for NonProfit …
The first and most important part of crisis management work will be to convene the Crisis Communications Team to assess potential organizational vulnerabilities/crises. There are …
Crisis Management in Non-profit Organizations - Atlantis Press
the concept of nonprofit organizations, reviewstheperformanceassessmentcriteria, standards and methods of nonprofit organizationsthenanalyzedthechangeof …
Thrive, Survive or Die: The Crossroads of Nonprofit …
Crisis management or crisis response refers to a strategy adopted to deal with an event in an effective and timely manner that addresses the critical needs of the moment, where survival and …
ABSTRACT Crisis Management in Nonprofit Organizations …
My initial inspiration for “Crisis Management in Nonprofit Organizations” occurred in October of 2009 when I witnessed first-hand the importance of crisis management.
The Role of Communication in Effective Crisis Management: A …
In this systematic literature review, different kinds of literature were reviewed by different authors. However, the authors have tried to put forth the best practices to manage the crisis in a difficult …
Crisis Communication Preparedness Practices Among U.S.
Nonprofit organizations, which represent an important sector of U.S. society, are no different in needing to prepare, but to date, a review of their crisis communication preparedness is lacking.
Risk Management ESSENTIALS
1. Build an active and engaged crisis management response team. To get the crisis management preparation process off the ground, the first step is to identify a team of motivated and …
NONPROFIT CRISIS COMMUNICATION PLAN TEMPLATE
Define the severity of the crisis, describe the crisis situation in greater detail, assign a team or person responsible for mitigating the crisis, and note the required task or action. Any articles, …
The Level of Preparedness and Response of Nonprofit …
Although the crisis management literature is plentiful regarding the business sector, little has been written on this subject when it comes to nonprofit organizations (NPOs).
Public Crisis Management of Nonprofit Organizations - Atlantis …
Nonprofit organizations play an essential role in the public crisis management with immediate, efficient and flexible. But due to the limitations of its own characteristics, making it bear many …
CRISIS LEADERSHIP - AN ORGANIZATIONAL OPPORTUNITY
These strategies are illustrated with examples of crisis leadership and how leaders saved their organization and tailored them for long-term significance. This paper addresses the challenges …
Risking It All to Save the World - Nonprofit Risk Management …
Using results of two recent surveys conducted by the Nonprofit Risk Management Center (NRMC), a 501(c)(3) nonprofit committed to enhancing risk management capabilities across the nonprofit …
Microsoft Word - Crisis communication plan v6.doc
To effectively manage communications through a formal, clearly defined channel in order to mitigate crisis, or serious negative repercussions for the Association or the sector, and maintain …
Crisis Response Toolkit for Nonprofits - nonprofitalliance.bm
When determining next steps in managing a crisis nonprofit , leaders should consider how to prepare, respond, recover and reflect on the crisis as a means of strengthening long-term …
Crisis Management & Nonprofit Organizations - DiVA
In an attempt to add value to the field of crisis management and nonprofit organizations. The primary data is collected through interviews with four organizations within the nonprofit …
Crisis Management for Non-Profits, NGOs, and Mission …
Solid crisis management is essential to protecting the safety of people and ministry property, and, in the event of a tragedy, can also go a long way toward preventing legal liability for the …
Managing Crisis - Change the Game Academy
The guidebook reviews the importance of risk management for identifying crisis priorities in nonprofit organizations and offers suggestions for developing a crisis response plan and a …
CRISIS-RESPONSE TOOLKIT FOR NONPROFITS - Aly Sterling …
When the world (or even just your world) is embroiled in a crisis, it can be difficult to know what to say. Use the crisis communications questionnaire below to cut through the noise and uncover …
Nonprofit Crisis Management: A Checklist - Chester County …
Use your top management team as a crisis-management team, but do not let it get too large. (Examples: The IT head and human- resources director have become more important.)
Emergency Planning for Nonprofits - ONN Resource Centre
In 2009, the Alberta government developed a checklist for nonprofit organizations to help prepare them to respond to a pandemic, which can be found here.
Ten Steps to Effective Crisis Management for NonProfit …
The first and most important part of crisis management work will be to convene the Crisis Communications Team to assess potential organizational vulnerabilities/crises. There are …
Crisis Management in Non-profit Organizations - Atlantis …
the concept of nonprofit organizations, reviewstheperformanceassessmentcriteria, standards and methods of nonprofit organizationsthenanalyzedthechangeof …
Thrive, Survive or Die: The Crossroads of Nonprofit …
Crisis management or crisis response refers to a strategy adopted to deal with an event in an effective and timely manner that addresses the critical needs of the moment, where survival …
ABSTRACT Crisis Management in Nonprofit Organizations …
My initial inspiration for “Crisis Management in Nonprofit Organizations” occurred in October of 2009 when I witnessed first-hand the importance of crisis management.
The Role of Communication in Effective Crisis …
In this systematic literature review, different kinds of literature were reviewed by different authors. However, the authors have tried to put forth the best practices to manage the crisis in a difficult …
Crisis Communication Preparedness Practices Among U.S.
Nonprofit organizations, which represent an important sector of U.S. society, are no different in needing to prepare, but to date, a review of their crisis communication preparedness is lacking.
Risk Management ESSENTIALS
1. Build an active and engaged crisis management response team. To get the crisis management preparation process off the ground, the first step is to identify a team of motivated and …
NONPROFIT CRISIS COMMUNICATION PLAN TEMPLATE
Define the severity of the crisis, describe the crisis situation in greater detail, assign a team or person responsible for mitigating the crisis, and note the required task or action. Any articles, …
The Level of Preparedness and Response of Nonprofit …
Although the crisis management literature is plentiful regarding the business sector, little has been written on this subject when it comes to nonprofit organizations (NPOs).
Public Crisis Management of Nonprofit Organizations
Nonprofit organizations play an essential role in the public crisis management with immediate, efficient and flexible. But due to the limitations of its own characteristics, making it bear many …
CRISIS LEADERSHIP - AN ORGANIZATIONAL OPPORTUNITY
These strategies are illustrated with examples of crisis leadership and how leaders saved their organization and tailored them for long-term significance. This paper addresses the challenges …
Risking It All to Save the World - Nonprofit Risk …
Using results of two recent surveys conducted by the Nonprofit Risk Management Center (NRMC), a 501(c)(3) nonprofit committed to enhancing risk management capabilities across …
Microsoft Word - Crisis communication plan v6.doc
To effectively manage communications through a formal, clearly defined channel in order to mitigate crisis, or serious negative repercussions for the Association or the sector, and …
