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| certificate in change management: ADKAR Jeff Hiatt, 2006 In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to build awareness, create desire, develop knowledge, foster ability and reinforce changes in your organization. The ADKAR Model is changing how we think about managing the people side of change, and provides a powerful foundation to help you succeed at change. |
| certificate in change management: Lean Change Management Jason Little, 2014-10-03 Change resistance is a natural reaction, when you don’t involve the people affected by the change in the design of the change. This book will help you implement successful change and bypass change resistance by co-creating change. The book will do that through examples of how innovative practices can dramatically improve the success of change programs. These practices combine ideas from the Agile, Lean Startup, change management, organizational development and psychology communities. This book will change how you think about change.-- |
| certificate in change management: The Effective Change Manager's Handbook Richard Smith, David King, Ranjit Sidhu, Dan Skelsey, APMG, 2014-11-03 The Effective Change Manager's Handbook helps practitioners, employers and academics define and practise change management successfully and develop change management maturity within their organization. A single-volume learning resource covering the range of knowledge required, it includes chapters from established thought leaders on topics ranging from benefits management, stakeholder strategy, facilitation, change readiness, project management and education and learning support. The Effective Change Manager's Handbook covers the whole process from planning to implementation, offering practical tools, techniques and models to effectively support any change initiative. The editors of The Effective Change Manager's Handbook - Richard Smith, David King, Ranjit Sidhu and Dan Skelsey - are all experienced international consultants and trainers in change management. All four editors worked on behalf of the Change Management Institute to co-author the first global change management body of knowledge, The Effective Change Manager, and are members of the APMG International examination panel for change management. |
| certificate in change management: Agile Change Management Melanie Franklin, 2021-10-03 The second edition of Agile Change Management provides essential tools to build change manager capabilities and ensure change initiatives are embedded effectively throughout the organization. This book is a comprehensive resource for creating a roadmap that is flexible and unique to each organization to manage any type of change initiative. Detailing all the processes, activities and information needed, from creating the right environment for change to completing iterative tasks, it shows how to respond to different needs as they arise, reducing the potential for wasted time and resources. The updated second edition features chapters on behavioural change and decomposition in planning iterations, and new material on prototyping for business needs and virtual leadership. Whether implementing a large-scale transformation or working through projects at micro-level, Agile Change Management provides tools, frameworks and examples necessary to adapt to and manage change effectively. |
| certificate in change management: The Effective Change Manager The Change Management Institute, 2022-04-27 'The Effective Change Manager' is designed for change management practitioners, employers, authors, academics and anyone with an interest in the evolving professional discipline of change management. The first edition, 'The Change Management Body of Knowledge (CMBoK©)', drew on the experience of more than six hundred change management professionals in thirty countries. This second edition has grown that base to over 900 contributors and reviewers. 'The Effective Change Manager' describes the underpinning knowledge areas that change managers must know and understand to be effective in their change practice. It also describes the evolution of the change management practice as it starts to mature. The Change Management Institute operates as a global leader in strengthening, connecting and advancing the change management profession. It is committed to assisting members in developing Capability, Credibility and Connections in their pursuit of professional excellence. The Change Management Institute is an independent professional organization that is uniquely positioned to promote and advance the interests of Change Management. |
| certificate in change management: Managing Change in an Agile World Kate Nelson, 2018-07 Agile change management is the adaptive and iterative planning and execution of change management practices that encourages flexibility and speed. In agile change environments, changes happen swiftly and repetitively. In these environments, the goals of change management work are largely unchanged. However, there are unique principles and tools that influence how change management is applied to help people be ready, willing, and able to work in new ways. In this book, we have identified the principles and practices for managing change in an agile, fast, iterative, environment. If organizations want to make effective change, they need to recognize and deal with the principles of how change happens within agile organizations and have the tools to make the work happen. The book is divided into two parts - one that teaches background, ideas and approaches, and one that is rooted in the day to day tactics for the change leader who is managing change in iterative fast-paced change environments. |
| certificate in change management: Change Intelligence Barbara A. Trautlein, 2013 In the world of business, the ability to handle constant change makes the difference between success and failure. Today, executives, supervisors, and project managers have plenty of methodologies for managing change, yet the failure rate of major organizational change is still an abysmal 70 percent. In this innovative guide, Barbara Trautlein argues that this is because our current approaches are inadequate when not used in tandem with a deep understanding of change intelligence, or CQ the skill set required to lead a team or company through vital transformations. Inside, she gives readers access to a proprietary, interactive CQ assessment that s based on substantial research and experience in working with hundreds of top organizations. And after readers learn their own change leader style, they go on to discover practical strategies for leveraging their strengths and shoring up their weak spots. Trautlein, a leading authority on change leadership, keeps the theory light and delves into insightful case studies drawn from her decades of experience. Her example-based approach allows readers to plainly see how they can start driving real transformation not by adopting yet another new tool but by bolstering their own capacity for change leadership. |
| certificate in change management: The Agile Change Playbook Jen Frahm, Lena Ross, 2020-08-29 Welcome to the Agile Change Playbook - over 30 agile change practices to help you feel confident and more effective in the world of agile change. If you've come this far it's probably because you have landed in the wild world of agile projects and initiatives, or an organisation that is 'going agile'. Your existing toolkit is a good one, but it doesn't quite fit the new world. That was our experience about seven years ago when we both started dipping our collective toes in the world of agile. Over the years we have experimented, played, failed, adapted in various fashions with our change practice. We've pulled that experience together in this playbook. Oh, on that, why is it a playbook and not a handbook? It's intentional. Not all of the agile change tools in this will work for you, you're going to have to play with them and work out which ones suit, and which ones you might use on another initiative. We have created this especially for change and project practitioners who need to adapt their practice to agile ways of working, our Agile Change Playbook is jam packed with agile change practices, templates, and tools for you to use! |
| certificate in change management: Management 3.0 Jurgen Appelo, 2011 Introduces a realistic approach to leading, managing, and growing your Agile team or organization. Written for current managers and developers moving into management, Appelo shares insights that are grounded in modern complex systems theory, reflecting the intense complexity of modern software development. Recognizes that today's organizations are living, networked systems; that you can't simply let them run themselves; and that management is primarily about people and relationships. Deepens your understanding of how organizations and Agile teams work, and gives you tools to solve your own problems. Identifies the most valuable elements of Agile management, and helps you improve each of them. |
| certificate in change management: Immunity to Change Robert Kegan, Lisa Laskow Lahey, 2009-02-15 Unlock your potential and finally move forward. A recent study showed that when doctors tell heart patients they will die if they don't change their habits, only one in seven will be able to follow through successfully. Desire and motivation aren't enough: even when it's literally a matter of life or death, the ability to change remains maddeningly elusive. Given that the status quo is so potent, how can we change ourselves and our organizations? In Immunity to Change, authors Robert Kegan and Lisa Lahey show how our individual beliefs--along with the collective mind-sets in our organizations--combine to create a natural but powerful immunity to change. By revealing how this mechanism holds us back, Kegan and Lahey give us the keys to unlock our potential and finally move forward. And by pinpointing and uprooting our own immunities to change, we can bring our organizations forward with us. This persuasive and practical book, filled with hands-on diagnostics and compelling case studies, delivers the tools you need to overcome the forces of inertia and transform your life and your work. |
| certificate in change management: Neuroscience for Organizational Change Hilary Scarlett, 2019-07-03 Organizational change can be unpredictable and stressful. With a better understanding of what our brains need to focus, organizations can increase employee engagement, productivity and well-being to successfully manage periods of uncertainty. Drawing on the latest scientific research and verified by an independent neuroscientist, Neuroscience for Organizational Change explores the need for social connection at work, how best to manage emotions and reduce bias in decision-making, and why we need communication, involvement and storytelling to help us through change. Practical tips and suggestions can be found throughout, as well as examples of how these insights have been applied at organizations such as Lloyds Banking Group and GCHQ. The book also sets out a practical science-based planning model, SPACES, to enhance engagement. This updated second edition of Neuroscience for Organizational Change contains new chapters on planning the working day with the brain in mind and on overcoming the difficulties related to behavioural change. It also features up-to-the-minute wider content reflecting the latest insights and developments, and updated case studies from the first edition which give a long-term view of the benefits of applying neuroscience in organizations. |
| certificate in change management: Guidelines for the Management of Change for Process Safety CCPS (Center for Chemical Process Safety), 2011-09-20 Guidelines for the Management of Change for Process Safety provides guidance on the implementation of effective and efficient Management of Change (MOC) procedures, which can be applied to improve process safety. In addition to introducing MOC systems, the book describes how to design an initial system from scratch, including the scope of the system and the applications over a plant life cycle and the boundaries and overlaps with other process safety management systems. Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file. |
| certificate in change management: Conversations of Change Jen Frahm, 2017-07-18 A practical guide to implementing workplace change. Managing change in a workplace can be a difficult process. Your focus should be on the opportunity it presents, not the problem that's been created. Conversations of Change is a practical guide that navigates experienced and inexperienced managers alike through the process of identifying, creating and measuring real and effective change. The book covers how to make sense of organizational change, how to set up your change initiative for success and what you need to know implement change well. Structured in three easy to read parts. Part 1: Shaping up - the decisions you need to make -Clarity on 4 universal points of confusion in change -Who's who in the zoo! Easy to understand explanations of 10 necessary roles in change -Change success - a three legged stool, pull one element away and it falls over -6 most commonly used change models explained Part 2 Moving forward - the 5 pillars of change success -6 elements of change capable organisation -Change readiness and how to assess if you are ready for change -Dealing with change resistance - three key considerations -From the trenches - 5 pitfalls of change communication to avoid -12 truisms of change leadership Part 3 Check the peripherals - things that you should be aware of -5 Future of Work practices and how they can be used in your change efforts -6 myths of change management that can get in the way -The ultimate information on how to develop your knowledge in change management - including associations, formal knowledge, communities of practice, self study with 11 change experts to follow on twitter and 17 change management blogs to bookmark Bonus chapter! A full summary of all four adventures |
| certificate in change management: Transitions William Bridges, 2004-08-11 The best-selling guide for coping with changes in life and work, named one of the 50 all-time best books in self-help and personal development Whether you choose it or it is thrust upon you, change brings both opportunities and turmoil. Since Transitions was first published, this supportive guide has helped hundreds of thousands of readers cope with these issues by providing an elegantly simple yet profoundly insightful roadmap of the transition process. With the understanding born of both personal and professional experience, William Bridges takes readers step by step through the three stages of any transition: The Ending, The Neutral Zone, and, eventually, The New Beginning. Bridges explains how each stage can be understood and embraced, leading to meaningful and productive movement into a hopeful future. With a new introduction highlighting how the advice in the book continues to apply and is perhaps even more relevant today, and a new chapter devoted to change in the workplace, Transitions will remain the essential guide for coping with the one constant in life: change. |
| certificate in change management: Leadership Agility William B. Joiner, Stephen A. Josephs, 2006-10-20 Leadership Agility is the master competency needed for sustained success in today’s complex, fast-paced business environment. Richly illustrated with stories based on original research and decades of work with clients, this groundbreaking book identifies five levels that leaders move through in developing their agility. Significantly, only 10% have mastered the level of agility needed for consistent effectiveness in our turbulent era of global competition. Written in an engaging, down-to-earth style, this book not only provides a map that guides readers in identifying their current level of agility. It also provides practical advice and concrete examples that show managers and leadership development professionals how they can bring greater agility to the initiatives they take every day. |
| certificate in change management: Change Leadership: The Kotter Collection (5 Books) John P. Kotter, Dan Cohen, 2014-08-12 This impressive collection features the best works by John P. Kotter, known worldwide as the authority on leadership and change. Curated by Harvard Business Review, the longtime publisher of some of Kotter’s most important ideas, the Change Leadership set features full digital editions of the author’s classic books, including bestsellers Leading Change, The Heart of Change, and A Sense of Urgency, as well as “What Leaders Really Do” and his newly published book Accelerate, which is based on the award-winning article of the same name that appeared in Harvard Business Review in late 2013. Kotter’s books and ideas have guided and inspired leaders at all levels. He is the Konosuke Matsushita Professor of Leadership, Emeritus at Harvard Business School, an award-winning business and management thought leader, a successful entrepreneur, and an inspirational speaker. His ideas have helped to mobilize people around the world to better lead organizations, and their own lives, in an era of increasingly rapid change. This specially priced collection offers Kotter’s best practical advice, management insights, and useful tools to help you successfully lead and implement change in your organization—and master the art of change leadership. |
| certificate in change management: The Eight Constants of Change Stacy Aaron, Kate Nelson, 2008-02 The authors, co-founders of Change Guides LLC, bring simplicity and order to the complex topic of organizational change, guiding leaders in achieving their manageable goals. |
| certificate in change management: Fundamentals of Contract and Commercial Management Jane Chittenden, 2014-01-01 This ground-breaking title from the world s leading authority on contemporary contracting best practices, the IACCM (International Association for Contract and Commercial Management) delivers a lively and practical complete insight into the contracting process which is useful in both business and personal life. Contracts are the language of business, and this book gives readers the essentials that can make a difference to any deal, no matter how big or small. Designed for the non-contract business professional, this book takes project managers and other professionals through the basic process and gives them a road map to improved results, increased value, and successful outcomes In this book you ll find sensible guidance and approaches to ensure business success. Case studies showing you what can go wrong and what can go right -- bring theory into the real world. Checklists give confidence and enable you to be certain that you have asked and answered the right questions as you go through any deal. This real-world approach demonstrates the value of effective contracting. This is not dry, academic prose. It is compelling and dynamic advice and tools to manage business relationships for both buyers and sellers. |
| certificate in change management: Sales Growth McKinsey & Company Inc., Thomas Baumgartner, Homayoun Hatami, Maria Valdivieso de Uster, 2016-04-08 The challenges facing today's sales executives and their organizations continue to grow, but so do the expectations that they will find ways to overcome them and drive consistent sales growth. There are no simple solutions to this situation, but in this thoroughly updated Second Edition of Sales Growth, experts from McKinsey & Company build on their practical blueprint for achieving this goal and explore what world-class sales executives are doing right now to find growth and capture it—as well as how they are creating the capabilities to keep growing in the future. Based on discussions with more than 200 of today's most successful global sales leaders from a wide array of organizations and industries, Sales Growth puts the experiences of these professionals in perspective and offers real-life examples of how they've overcome the challenges encountered in the quest for growth. The book, broken down into five overarching strategies for successful sales growth, shares valuable lessons on everything from how to beat the competition by looking forward, to turning deep insights into simple messages for the front line. Page by page, you'll learn how sales executives are digging deeper than ever to find untapped growth, maximizing emerging markets opportunities, and powering growth through digital sales. You'll also discover what it takes to find big growth in big data, develop the right sales DNA in your organization, and improve channel performance. Three new chapters look at why presales deserve more attention, how to get the most out of marketing, and how technology and outsourcing could entirely reshape the sales function. Twenty new standalone interviews have been added to those from the first edition, so there are now in-depth insights from sales leaders at Adidas, Alcoa, Allianz, American Express, BMW, Cargill, Caterpillar, Cisco, Coca-Cola Enterprises, Deutsche Bank, EMC, Essent, Google, Grainger, Hewlett Packard Enterprise, Intesa Sanpaolo, Itaú Unibanco, Lattice Engines, Mars, Merck, Nissan, P&G, Pioneer Hi-Bred, Salesforce, Samsung, Schneider Electric, Siemens, SWIFT, UPS, VimpelCom, Vodafone, and Würth. Their stories, as well as numerous case studies, touch on some of the most essential elements of sales, from adapting channels to meet changing customer needs to optimizing sales operations and technology, developing sales talent and capabilities, and effectively leading the way to sales growth. Engaging and informative, this timely book details proven approaches to tangible top-line growth and an improved bottom line. Created specifically for sales executives, it will put you in a better position to drive sales growth in today's competitive market. |
| certificate in change management: Managing Benefits Steve Jenner, APMG International, 2014-09-29 Projects and programmes should achieve a return on the investment made by the owner or sponsor. This return is now thought of as the benefits that accrue from the investment: some financial, others perhaps harder to define, but nonetheless just as important in justifying the investment. Making sure that they are realised, and that unanticipated benefits are maximised, is as important as the initial justification, and without that many projects have earned a bad name for project management. This publication provides comprehensive guidance on how to manage delivery of the benefits used to justify investment in change. It provides guidance for all involved in successful change delivery from senior responsible owners and directors through to portfolio, programme and project managers. The guidance is the source material for an accredited qualification from APMG-International |
| certificate in change management: Education Reform Samuel B. Bacharach, 1990 |
| certificate in change management: The ASQ Certified Manager of Quality/Organizational Excellence Handbook Sandra L Furterer, Douglas C Wood, 2021-01-25 This handbook is a comprehensive reference designed to help professionals address organizational issues from the application of the basic principles of management to the development of strategies needed to deal with today’s technological and societal concerns. The fifth edition of the ASQ Certified Manager of Quality/Organizational Excellence Handbook (CMQ/OE) has undergone some significant content changes in order to provide more clarity regarding the items in the body of knowledge (BoK). Examples have been updated to reflect more current perspectives, and new topics introduced in the most recent BoK are included as well. This handbook addresses: • Historical perspectives relating to the continued improvement of specific aspects of quality management • Key principles, concepts, and terminology • Benefits associated with the application of key concepts and quality management principles • Best practices describing recognized approaches for good quality management • Barriers to success, common problems you may encounter, and reasons why some quality initiatives fail • Guidance for preparation to take the CMQ/OE examination A well-organized reference, this handbook will certainly help individuals prepare for the ASQ CMQ/OE exam. It also serves as a practical, day-to-day guide for any professional facing various quality management challenges. |
| certificate in change management: Making Sense of Change Management Esther Cameron, Mike Green, 2015-03-03 The definitive, bestselling text in the field of change management, Making Sense of Change Management provides a thorough overview of the subject for both students and professionals. Along with explaining the theory of change management, it comprehensively covers the models, tools, and techniques of successful change management so organizations can adapt to tough market conditions and succeed by changing their strategies, structures, boundaries, mindsets, leadership behaviours and of course their expectations of the people who work within them. This completely revised and updated 4th edition of Making Sense of Change Management includes more international examples and case studies, emerging new thinking and practice in the area of cultural change and a new chapter on the interrelationship with project management (PM) and change management. It also covers complexity models, agile approaches, and stakeholder management along with cultural sensitivity and what to do when cultures collide. Making Sense of Change Management remains essential reading for anyone who is currently part of, or leading, a change initiative. Online supporting resources include lecture slides, making this an ideal textbook for MBA or graduate students focusing on leading or managing change. |
| certificate in change management: Managing Change in Organizations Project Management Institute, 2013-08-01 Managing Change in Organizations: A Practice Guide is unique in that it integrates two traditionally disparate world views on managing change: organizational development/human resources and portfolio/program/project management. By bringing these together, professionals from both worlds can use project management approaches to effectively create and manage change. This practice guide begins by providing the reader with a framework for creating organizational agility and judging change readiness. |
| certificate in change management: Leading Successful Change, Revised and Updated Edition Gregory P. Shea, Cassie A. Solomon, 2020-02-11 In this revised and updated edition of Leading Successful Change, Gregory Shea and Cassie Solomon share success stories from a host of companies including Twitter and Viacom. They offer a tested method for leading successful change, which they have developed over a combined 50 years of helping organizations do just that. |
| certificate in change management: Leading Change John P. Kotter, 2012 From the ill-fated dot-com bubble to unprecedented merger and acquisition activity to scandal, greed, and, ultimately, recession -- we've learned that widespread and difficult change is no longer the exception. By outlining the process organizations have used to achieve transformational goals and by identifying where and how even top performers derail during the change process, Kotter provides a practical resource for leaders and managers charged with making change initiatives work. |
| certificate in change management: How to Change the World Jurgen Appelo, 2012 |
| certificate in change management: Power and Politics in Organizations Samuel B. Bacharach, Edward J. Lawler, 1980 Toward a political theory of organizations; Form of power; Content of power; Authority structure and coalition formation; Interest group versus coalition politics; Conflict as bargaining; Theory of bargaining tactics; Coercion in intraorganizational bargaining; Influence networks and decision making. |
| certificate in change management: Influencer: The New Science of Leading Change, Second Edition Joseph Grenny, Kerry Patterson, David Maxfield, Ron McMillan, Al Switzler, 2013-05-17 CHANGE YOUR COMPANY. CHANGE THE LIVES OF OTHERS. CHANGE THE WORLD. An INFLUENCER leads change. An INFLUENCER replaces bad behaviorswith powerful new skills. An INFLUENCER makes things happen. This is what it takes to be an INFLUENCER. Whether you're a CEO, a parent, or merely a person who wants to make a difference, you probably wish you hadmore influence with the people in your life. But most of us stop trying to make change happen because we believe itis too difficult, if not impossible. We learn to cope rather than learning to influence. From the bestselling authors who taught the world how to have Crucial Conversations comes the new editionof Influencer, a thought-provoking book that combines the remarkable insights of behavioral scientists and business leaders with the astonishing stories of high-powered influencers from all walks of life. You'll be taughteach and every step of the influence process--including robust strategies for making change inevitable in yourpersonal life, your business, and your world. You'll learn how to: Identify high-leverage behaviors that lead to rapid and profound change Apply strategies for changing both thoughts and actions Marshal six sources of influence to make change inevitable Influencer takes you on a fascinating journey from San Francisco to Thailand to South Africa, where you'll see how seemingly insignificant people are making incredibly significant improvements in solving problems others would think impossible. You'll learn how savvy folks make change not only achievable and sustainable, but inevitable. You'll discover breakthrough ways of changing the key behaviors that lead to greater safety, productivity, quality, and customer service. No matter who you are or what you do, you'll never learn a more valuable or important set of principles andskills. Once you tap into the power of influence, you can reach out and help others work smarter, grow faster,live, look, and feel better--and even save lives. The sky is the limit . . . for an Influencer. PRAISE FOR INFLUENCER: AN INSTANT CLASSIC! Whether you're leading change or changing your life, this book delivers. -- Stephen R. Covey, author of The 7 Habits of Highly Effective People Ideas can change the world—but only when coupled with influence--the ability to change hearts, minds, and behavior. This book provides a practical approach to lead change and empower us all to make a difference. -- Muhammad Yunus, Nobel Peace Prize Winner Influencing human behavior is one of the most difficult challenges faced by leaders. This book provides powerful insight into how to make behavior change that will last. -- Sidney Taurel, Chairman and Chief Executive Officer, Eli Lilly and Company If you are truly motivated to make productive changes in your life, don't put down this book until you reach the last page. Whether dealing with a recalcitrant teen, doggedly resistant coworkers, or a personal frustration that 'no one ever wants to hear my view,' Influencer can help guide you in making the changes that put you in the driver's seat. -- Deborah Norville, anchor of Inside Edition and bestselling author |
| certificate in change management: Michigan Court Rules Kelly Stephen Searl, William C. Searl, 1922 |
| certificate in change management: The Change Management Pocket Guide Kate Nelson, Stacy Aaron, 2005-01-01 The Change Management Pocket Guide is a fantastic resource for people who need to make change happen. This tactical, hands-on guide will lead you through the steps of the entire process from planning for change through sustaining new ways. It includes 27 valuable change management tools that can be adapted to fit any team or organization's situation. |
| certificate in change management: Management of Risk , 2002 This guide is intended to help organisations put in place effective frameworks for taking informed decisions about risk. It brings together recommended approaches, checklists and pointers to more detailed information on tools and techniques. The topics covered include: the principles of risk management; how risks are managed; managing risks at the strategic, programme, project and operational level; techniques and examples of the benefits of risk management. The publication draws on the experience of experts from both the private and public sector. |
| certificate in change management: Construction Extension to the PMBOK® Guide Project Management Institute, 2016-10-01 A Guide to the Project Management Body of Knowledge (PMBOK� Guide) provides generalized project management guidance applicable to most projects most of the time. In order to apply this generalized guidance to construction projects, the Project Management Institute has developed the Construction Extension to the PMBOK� Guide. This Construction Extension provides construction-specific guidance for the project management practitioner for each of the PMBOK� Guide Knowledge Areas, as well as guidance in these additional areas not found in the PMBOK� Guide: * All project resources, rather than just human resources * Project health, safety, security, and environmental management * Project financial management, in addition to cost * Management of claims in construction This edition of the Construction Extension also follows a new structure, discussing the principles in each of the Knowledge Areas rather than discussing the individual processes. This approach broadens the applicability of the Construction Extension by increasing the focus on the what” and why” of construction project management. This Construction Extension also includes discussion of emerging trends and developments in the construction industry that affect the application of project management to construction projects. |
| certificate in change management: The BRMP® Guide to the BRM Body of Knowledge Business Relationship Management Institute, 1970-01-01 For trainers free additional material of this book is available. This can be found under the Training Material tab. Log in with your trainer account to access the material.The BRMP® Guide to the BRM Body of Knowledge is designed to assist the Business Relationship Management Professional (BRMP®) training course attendees and certification exam candidates, but it will also be of great value to anyone looking for a comprehensive foundation-level overview of the art and practice of Business Relationship Management. The book covers the entire BRMP® course syllabus and contains all the information covered in the training and referenced in the exam.What is BRMP®?Business Relationship Management Professional (BRMP®) training is a world-class professional development program designed to provide a solid foundation-level knowledge of Business Relationship Management. The BRMP® exam is designed to test an individual s learning through rigorous examination providing a leading verifiable benchmark of BRM professional acumen and achievement. To learn more about BRMP® training and certification, please visit http://brminstitute.org/.Who Is It For?Business Relationship Management Professional (BRMP®) training and certification program is intended as a comprehensive foundation for Business Relationship Managers at every experience level, with the training and certification designed to provide a solid baseline level of knowledge. BRMP® professional development program provides an excellent Return on Investment (ROI) and is ideally suited for project managers, business analysts, architects, external service providers; representatives of shared services organizations including IT, HR, Finance, Sales, Strategy Planning, etc.; business partners and anyone else interested in business value maximization.Benefits for Individuals and OrganizationsHolders of BRMI Business Relationship Management Professional (BRMP®) credentials will be able to demonstrate their understanding of: The characteristics of the BRM role. What it means to perform as a strategic partner, contributing to business strategy formulation and shaping business demand for the service provider s services. The use of Portfolio Management disciplines and techniques to maximize realized business value. Business Transition Management and the conditions for successful change programs to minimize value leakage. The BRM role in Service Management and alignment of services and service levels with business needs. The principles of effective and persuasive communication. |
| certificate in change management: DAMA-DMBOK Dama International, 2017 Defining a set of guiding principles for data management and describing how these principles can be applied within data management functional areas; Providing a functional framework for the implementation of enterprise data management practices; including widely adopted practices, methods and techniques, functions, roles, deliverables and metrics; Establishing a common vocabulary for data management concepts and serving as the basis for best practices for data management professionals. DAMA-DMBOK2 provides data management and IT professionals, executives, knowledge workers, educators, and researchers with a framework to manage their data and mature their information infrastructure, based on these principles: Data is an asset with unique properties; The value of data can be and should be expressed in economic terms; Managing data means managing the quality of data; It takes metadata to manage data; It takes planning to manage data; Data management is cross-functional and requires a range of skills and expertise; Data management requires an enterprise perspective; Data management must account for a range of perspectives; Data management is data lifecycle management; Different types of data have different lifecycle requirements; Managing data includes managing risks associated with data; Data management requirements must drive information technology decisions; Effective data management requires leadership commitment. |
| certificate in change management: Change Management In The Communications Industry Markus Kaiser, Nicole Schwertner, 2022-08-09 In media companies and in corporate communications, digital channels are being added to traditional channels. The content is often produced in newsrooms. There is a growing awareness that communication measures are radically oriented towards the needs of the user. In these change processes, special emphasis must be placed on involving the employees. Because only then will the change process be economically successful. This essential shows why media companies and communication departments need a live change culture and how they can approach change systematically. |
| certificate in change management: Managing Organizational Change Ian Palmer, Gib Akin, Richard Dunford, 2009 This book provides managers with an awareness of the issues involved in managing change, moving them beyond one-best way approaches and providing them with access to multiple perspectives that they can draw upon in order to enhance their success in producing organizational change. These multiple perspectives provide a theme for the text as well as a framework for the way each chapter outlines different options open to managers in helping them to identify, in a reflective way, the actions and choices open to them.--Cover. |
| certificate in change management: Breaking the Cycle of Failed Change Management Jen Stanford, 2016-11-01 Research has shown that 75 percent of major change initiatives fail. “Breaking the Cycle of Failed Change Management” helps you ensure that your change effort is one of the 25 percent that succeed. Find out why change management efforts fail, how to determine that your organization is change ready, and what you can do to involve everyone in the change initiative. This TD at Work offers tips and techniques for getting your staff ready for change, communicating clearly about the change, and making the work meaningful to the entire team. In this issue, you will find: · six steps for managing change · suggestions for improving listening skills · examples of successful change initiatives · a change readiness assessment · tips for implementing change. |
| certificate in change management: Leadership Daniel Quinn Mills, 2005-07-01 |
| certificate in change management: The Official CompTIA Security+ Self-Paced Study Guide (Exam SY0-601) CompTIA, 2020-11-12 CompTIA Security+ Study Guide (Exam SY0-601) |
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Sep 19, 2024 · Next, right-click on the certificate and select All Tasks > Export. Follow the wizard to export the certificate to a file. Go to Certificates - Current User > Trusted Root Certification …
Smart Card Reader suddenly stopped working on Windows 11
Jun 24, 2024 · 3.If it used to work normally, it seems the certificate in smart carder is expired. Check if the certificates on your computer are up-to-date. You can do this by going to Internet …
How do I check the validity of an SSL certificate on the MS Edge ...
Harassment is any behavior intended to disturb or upset a person or group of people. Threats include any threat of violence, or harm to another.
How to Encrypt email messages in Outlook? - Microsoft Community
Nov 5, 2023 · Once you have your signing certificate set up on your computer, you'll need to configure it in Outlook. Under the File menu, select Options > Trust Center > Trust Center …
Certificate identity.nel.measure.office.net expired, Microsoft forgot ...
May 18, 2025 · Harassment is any behavior intended to disturb or upset a person or group of people. Threats include any threat of violence, or harm to another.
'this document is digitally signed. Some signatures are invalid' PDF ...
Nov 4, 2024 · Expired or invalid signature certificate: The certificate used for the signature may have expired or become invalid. PDF reader version issue: Some versions of PDF readers may …
How to fix Invalid Certificate Microsoft Outlook cannot sign or ...
Jul 20, 2023 · 3. In prompt Certificate window, select “Personal” tab->Select the certificate you applied for and issued to your current account. 4. Please check its valid time and make sure …
certificate和certification的区别是什么？certification有单复数吗？
"Certificate" 和 "certification" 都与证明某事物的真实性、合法性、资格等有关，但具体含义略有不同。 "Certificate" 通常指的是一份文件，证明某个人或某个组织在某个领域或某项技能方面已 …
how do you open Certificate Manager? - Microsoft Community
That's not a program you're going to find by default on the Start menu. To access Certificate Manager, click the Start button, type certmgr.msc in the search field, and click the Enter key. If …
Edge keeps asking me to choose a certificate when I open a …
Sep 5, 2021 · This just started happening a few days ago after I tried connecting, for the first time in a long time, my android phone on that windows, "my phone" app. I think this Edge certificate …
why is a CA root certificate not trusted? - Microsoft Community
Sep 19, 2024 · Next, right-click on the certificate and select All Tasks > Export. Follow the wizard to export the certificate to a file. Go to Certificates - Current User > Trusted Root Certification …
Smart Card Reader suddenly stopped working on Windows 11
Jun 24, 2024 · 3.If it used to work normally, it seems the certificate in smart carder is expired. Check if the certificates on your computer are up-to-date. You can do this by going to Internet …
How do I check the validity of an SSL certificate on the MS Edge ...
Harassment is any behavior intended to disturb or upset a person or group of people. Threats include any threat of violence, or harm to another.
How to Encrypt email messages in Outlook? - Microsoft Community
Nov 5, 2023 · Once you have your signing certificate set up on your computer, you'll need to configure it in Outlook. Under the File menu, select Options > Trust Center > Trust Center …
Certificate identity.nel.measure.office.net expired, Microsoft forgot ...
May 18, 2025 · Harassment is any behavior intended to disturb or upset a person or group of people. Threats include any threat of violence, or harm to another.
'this document is digitally signed. Some signatures are invalid' PDF ...
Nov 4, 2024 · Expired or invalid signature certificate: The certificate used for the signature may have expired or become invalid. PDF reader version issue: Some versions of PDF readers …
