| certificate of business excellence: The ASQ Certified Manager of Quality/Organizational Excellence Handbook Sandra L Furterer, Douglas C Wood, 2021-01-25 This handbook is a comprehensive reference designed to help professionals address organizational issues from the application of the basic principles of management to the development of strategies needed to deal with today’s technological and societal concerns. The fifth edition of the ASQ Certified Manager of Quality/Organizational Excellence Handbook (CMQ/OE) has undergone some significant content changes in order to provide more clarity regarding the items in the body of knowledge (BoK). Examples have been updated to reflect more current perspectives, and new topics introduced in the most recent BoK are included as well. This handbook addresses: • Historical perspectives relating to the continued improvement of specific aspects of quality management • Key principles, concepts, and terminology • Benefits associated with the application of key concepts and quality management principles • Best practices describing recognized approaches for good quality management • Barriers to success, common problems you may encounter, and reasons why some quality initiatives fail • Guidance for preparation to take the CMQ/OE examination A well-organized reference, this handbook will certainly help individuals prepare for the ASQ CMQ/OE exam. It also serves as a practical, day-to-day guide for any professional facing various quality management challenges. |
| certificate of business excellence: Assessing Business Excellence Les Porter, Steve Tanner, 2012-05-04 Assessing Business Excellence presents a strategic framework for business excellence and total quality management and shows how you can be actively involved in continuous improvement by systematically reviewing your business activities and results against holistic business excellence frameworks. For all practitioners who seek to use total quality management to improve their organization's effectiveness, efficiency and responsiveness, this title is the essential route map to business excellence. From two leading expert authors comes a book where the most recognized quality award criteria are used to explore the concepts of business excellence and self-assessment. This book: * Introduces the major business excellence and total quality frameworks including The Malcolm Baldrige National Quality Award and the European Quality Award and ISO9000:2000 * Compares the frameworks and identifies their strengths and limitations * Introduces the self-assessment process * Explores the main approaches to self-assessment * Illustrates the practical benefits of self-assessment through case examples |
| certificate of business excellence: Six Sigma for Business Excellence: Approach, Tools and Applications Hemant Urdhwareshe, 2011 Six Sigma for Business Excellence: Approach, Tools, and Applications, based on the author's first-hand experience in quality engineering, provides a comprehensive coverage of the Six Sigma methodology. This book provides the complete study material for students taking the certified Six Sigma Black Belt and Green Belt examinations conducted internationally by the American Society for Quality (ASQ). At the same time, it adequately fills the need of management professionals with numerous application examples and case studies providing an insight into the practical aspect of implementing Six Sigma tools. The book begins with providing an overview of the evolution of Six Sigma, explains the basic concepts and then takes the readers step by step through the process. The focus is more on enabling the implementation of the Six Sigma tools by providing illustrations, tables, application examples, and templates as well as Minitab and Excel data files for project work and exercises in the soft form on a CD accompanying the book. The templates carried in the book include the Sigma calculator, Six Sigma project review checklist, process mapping, confidence intervals, hypothesis tests, project charter, and measurement systems analysis (Gauge R & R Study). The CD also contains a 30-day trial version of the Minitab and SigmaXL software programs. |
| certificate of business excellence: Creating Mixed Model Value Streams Kevin J. Duggan, 2018-02-05 Following in the footsteps of its bestselling predecessor, Kevin J. Duggan, an executive mentor and recognized authority on Lean and Operational Excellence, draws on more than 10 years of experience and learning to provide Creating Mixed Model Value Streams, Second Edition. This second edition takes a step-by-step approach to implementing Lean in c |
| certificate of business excellence: Sales Management That Works Frank V. Cespedes, 2021-02-23 Named to the longlist for the 2021 Outstanding Works of Literature (OWL) Award in the Sales & Marketing category In this smart, practical, and research-based guide, Harvard Business School professor Frank Cespedes offers essential sales strategies for a world that never stops changing. The rise of e-commerce. Big data. AI. Given these trends (and many others), there's no doubt that sales is changing. But much of the current conventional wisdom is misleading and not supported by empirical data. If you as a manager fail to separate fact from hype, you will make decisions based on faulty assumptions and, in a competitive market, eventually fall behind those with a keener grasp of the current selling environment. In this no-nonsense book, sales expert and Harvard Business School professor Frank Cespedes provides sales managers and executives with the tools they need to separate the signal from the noise. These include how to: Hire and deploy the right talent Pay and incentivize your sales force Improve ROI from your training programs Create a comprehensive sales model Set and test the right prices Build and manage a multichannel approach Brimming with fascinating examples, insightful research, and helpful diagnostics, Sales Management That Works will help sales managers build a great sales team, create an optimal strategy, and steer clear of hype and fads. Salespeople will be better equipped to respond to changes, executives will be able to track and accelerate ROI, and readers will understand why improving selling is a social as well as an economic responsibility of business. |
| certificate of business excellence: Managing Performance Institute of Leadership & Management, 2013-06-17 Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units). |
| certificate of business excellence: Spationomy Vít Pászto, Carsten Jürgens, Polona Tominc, Jaroslav Burian, 2019-11-06 This open access book is based on Spationomy – Spatial Exploration of Economic Data, an interdisciplinary and international project in the frame of ERASMUS+ funded by the European Union. The project aims to exchange interdisciplinary knowledge in the fields of economics and geomatics. For the newly introduced courses, interdisciplinary learning materials have been developed by a team of lecturers from four different universities in three countries. In a first study block, students were taught methods from the two main research fields. Afterwards, the knowledge gained had to be applied in a project. For this international project, teams were formed, consisting of one student from each university participating in the project. The achieved results were presented in a summer school a few months later. At this event, more methodological knowledge was imparted to prepare students for a final simulation game about spatial and economic decision making. In a broader sense, the chapters will present the methodological background of the project, give case studies and show how visualisation and the simulation game works. |
| certificate of business excellence: BEST Lorena Infante Lara, Laura Daniel, Roger Chalkley, 2020-02-21 BEST: Implementing Career Development Activities for Biomedical Research Trainees provides an instructional guide for institutions wanting to create, supplement or improve their career and professional development offerings. Each chapter provides an exclusive perspective from an administrator from the 17 Broadening Experiences in Scientific Training (BEST) institutions. The book can aid institutions who train graduate students in a variety of careers by teaching faculty and staff how to create and implement career development programming, how to highlight the effectiveness of offerings, how to demonstrate that creating a program from scratch is doable, and how to inform faculty and staff on getting institutional buy-in. This is a must-have for graduate school deans and faculty and staff who want to implement and institutionalize career development programing at their institutions. It is also ideal for graduate students and postdocs. |
| certificate of business excellence: Design for Operational Excellence: A Breakthrough Strategy for Business Growth Kevin J. Duggan, 2011-09-16 Beyond Six Sigma and Lean! Design your processes to facilitate real business growth, in both healthy and unhealthy economies Design for Operational Excellence defines why companies embark upon continuous improvement—and the true answer is not to improve efficiency, quality, or eliminate waste! The reason is to achieve Operational Excellence. Duggan, an established authority on OpEx, provides the design criteria and guidelines that enable you to grow your business organically by refocusing management’s attention from running the business to growing the business. Founded on eight key principles, this groundbreaking system facilitates the continuous flow of value into any operation—from customer service to sales to manufacturing. Kevin J. Duggan is a renowned speaker, executive mentor, and educator in applying advanced lean techniques to achieve Operational Excellence and the author of two books on the subject: Creating Mixed Model Value Streams and The Office That Grows Your Business—Achieving Operational Excellence in Your Business Processes. As the Founder of the Institute for Operational Excellence, the leading educational center on Operational Excellence, and Duggan Associates, an international training and advisory firm, Kevin has assisted many major corporations worldwide, including United Technologies Corporation, Caterpillar, Pratt & Whitney, Singapore Airlines, IDEX Corporation, GKN and Parker Hannifin. A recognized expert on Operational Excellence, Kevin is a frequent keynote speaker, master of ceremonies, and panelist at international conferences, and has appeared on CNN and the Fox Business Network. |
| certificate of business excellence: MGMT3 Chuck Williams, Alan McWilliams, Rob Lawrence, 2017-01-01 A new approach to learning the principles of management, MGMT 3 is the third Asia–Pacific edition of a proven, innovative solution to enhance the learning experience. Concise yet complete coverage supported by a suite of online learning aids equips students with the tools required to successfully undertake an introductory management course. Paving a new way to both teach and learn, MGMT 3 is designed to truly connect with today's busy, tech-savvy student. Students have access to online interactive quizzing, videos, podcasts, flashcards, case studies, games and more. An accessible, easy-to-read text along with tear out review cards completes a package which helps students to learn important concepts faster. MGMT 3 delivers a fresh approach to give students what they need and want in a text. |
| certificate of business excellence: After the Game Jay Dixon, 2024-04-02 What if you could harness the many invaluable lessons you learned as a college or professional athlete and apply them to your professional and personal life? In After the Game, former D1 college football player turned successful business leader Jay Dixon shows you how. Crafted in the tradition of wisdom-rich business fables, After the Game combines a page-turning fictional narrative with a wealth of real-life lessons and insights designed to inform, advise, and inspire budding entrepreneurs and future CEOs. You’ll discover: research that proves athletes are perfectly suited to own and lead businesses ten mindset elements that are crucial to your success at work and in life seven hands-on lessons that will accelerate your journey from idea to ownership a proven playbook to become a CEO eleven years faster than typical routes how self-awareness and emotional intelligence are vital on your path to CEO how to build a successful independent enterprise and achieve substantial personal growth . . . and much more. With billions of dollars’ worth of small businesses set to be sold or passed down as baby boomers move into their retirement years, opportunities abound for savvy entrepreneurs to learn to acquire, lead, and sell those businesses—and no demographic is more poised and prepared to do so than former athletes. This is your time. Don’t stand on the sidelines another minute. Get up, get ready, and get back in the action. A glorious new future awaits. |
| certificate of business excellence: Effective Benchmarking Mohamed Zairi, 1996-05-31 This book provides the reader with inside knowledge about the application and workability of the concept of benchmarking in different industrial contexts. It takes a practical approach, including case studies in benchmarking applications from a cross-section of industry and commerce, and promotes state-of-the-art thinking and innovation through the use of benchmarking. It is the key text for senior managers, project teams, trainers and consultants in benchmarking and quality management. Effective Benchmarking features include: 20 case studies from nine different sectors; evidence that benchmarking can help achieve competitive advantage; numerous tips and useful information. |
| certificate of business excellence: In Search of Change Maestros Pritam Singh, Asha Bhandarker, 2011-02-14 In Search of Change Maestros documents the contributions of seven great Indian wealth creators and institution builders who thought out of the box and had the vision and fortitude to create world-class Indian corporations that have set global benchmarks. The compilation includes case studies of Kumar Mangalam Birla, M. Damodaran, Sajjan Jindal, K.V. Kamath, Sunil Bharti Mittal, A.M. Naik, and Kiran Mazumdar Shaw. This is a first-of-its-kind work that focuses on outstanding Indian corporate icons—their means, methods, and achievements—and in the process, creates an entirely new paradigm for evaluating Change Maestros and change leaders not only in the corporate world, but also in public life all over the world. |
| certificate of business excellence: Achieving Sustainable Business Excellence Flevy Lasrado, Vijay Pereira, 2018-04-04 Compiling the best practices of business excellence frameworks around the world, this new book addresses the need for innovative research on sustainable business performance. Using detailed empirical studies, the authors outline the motives and benefits of the implementation of such frameworks in different geographical regions. Comprehensive case studies showcase how the variety of excellence frameworks are manifested in their work cultures, values and beliefs. Academics studying quality management, HRM, and international business will find this book an essential read as it establishes the relevance of human capital in achieving and sustaining global business excellence. |
| certificate of business excellence: Sales Growth McKinsey & Company Inc., Thomas Baumgartner, Homayoun Hatami, Maria Valdivieso de Uster, 2016-04-08 The challenges facing today's sales executives and their organizations continue to grow, but so do the expectations that they will find ways to overcome them and drive consistent sales growth. There are no simple solutions to this situation, but in this thoroughly updated Second Edition of Sales Growth, experts from McKinsey & Company build on their practical blueprint for achieving this goal and explore what world-class sales executives are doing right now to find growth and capture it—as well as how they are creating the capabilities to keep growing in the future. Based on discussions with more than 200 of today's most successful global sales leaders from a wide array of organizations and industries, Sales Growth puts the experiences of these professionals in perspective and offers real-life examples of how they've overcome the challenges encountered in the quest for growth. The book, broken down into five overarching strategies for successful sales growth, shares valuable lessons on everything from how to beat the competition by looking forward, to turning deep insights into simple messages for the front line. Page by page, you'll learn how sales executives are digging deeper than ever to find untapped growth, maximizing emerging markets opportunities, and powering growth through digital sales. You'll also discover what it takes to find big growth in big data, develop the right sales DNA in your organization, and improve channel performance. Three new chapters look at why presales deserve more attention, how to get the most out of marketing, and how technology and outsourcing could entirely reshape the sales function. Twenty new standalone interviews have been added to those from the first edition, so there are now in-depth insights from sales leaders at Adidas, Alcoa, Allianz, American Express, BMW, Cargill, Caterpillar, Cisco, Coca-Cola Enterprises, Deutsche Bank, EMC, Essent, Google, Grainger, Hewlett Packard Enterprise, Intesa Sanpaolo, Itaú Unibanco, Lattice Engines, Mars, Merck, Nissan, P&G, Pioneer Hi-Bred, Salesforce, Samsung, Schneider Electric, Siemens, SWIFT, UPS, VimpelCom, Vodafone, and Würth. Their stories, as well as numerous case studies, touch on some of the most essential elements of sales, from adapting channels to meet changing customer needs to optimizing sales operations and technology, developing sales talent and capabilities, and effectively leading the way to sales growth. Engaging and informative, this timely book details proven approaches to tangible top-line growth and an improved bottom line. Created specifically for sales executives, it will put you in a better position to drive sales growth in today's competitive market. |
| certificate of business excellence: Cases on Entrepreneurship and Diversity Spinder Dhaliwal, 2024-01-18 This erudite casebook draws from first-hand experiences to reflect upon different approaches to, mindsets regarding and attitudes towards entrepreneurship. With contributions from highly experienced academics from a variety of backgrounds, it will help entrepreneurship educators and teachers to decolonise business and innovation curricula while reflecting on key academic questions relating to unique entrepreneurial journeys. |
| certificate of business excellence: Excellence in Business Management GOPALAKRISHNAN NAGARAJAN, 2020-04-30 |
| certificate of business excellence: Action-Based Quality Management Marta Peris-Ortiz, José Álvarez-García, 2014-06-13 Featuring case studies from the industrial and tourism sectors, this book provides an interdisciplinary perspective on the effect of total quality management on business and innovation strategies. The principles of Total Quality Management (TQM) have been widely researched and analyzed as an essential tool for businesses to compete in a globalized economy. This book presents the latest research on the applications of TQM across different functions such as customer service, human resources management and cost control. It demonstrates how the utilization of TQM tools, such as the SERVQUAL model, Eco-Management and Audit Scheme (EMAS), High Involvement Practices (HIWP) and the EFQM excellence model, impacts a firm’s performance, enhances productivity and innovation and reduces cost, thereby allowing them to compete more effectively in the global market. Building on the extensive literature on the relationship between TQM and business performance, the authors argue that quality acts as a powerful competitive tool that companies should embrace in their corporate strategy. By promoting activities that result in greater efficiency, improved control and management of the organization (internal quality), firms can achieve significant improvement in customer satisfaction, employee satisfaction, social impact and business results (external quality) and exceed expectations in these areas. |
| certificate of business excellence: MGMT4 Chuck Williams, Alan McWilliams, Rob Lawrence, Wahed Waheduzzaman, 2019-09-09 MGMT4 is the fourth Asia–Pacific edition of this innovative approach to teaching and learning the principles of management. Concise yet complete coverage of the subject, supported by a suite of online learning tools and teaching material equips students and instructors with the resources required to successfully undertake an introductory management course. This highly visual and engaging resource is now available on the MindTap eLearning platform, allowing for seamless delivery both online and in-class. With the Cengage Mobile app students can take course materials with them – anytime, anywhere. New, print versions of this book include access to the MindTap platform. |
| certificate of business excellence: Flight Plan Brian Tracy, 2009-08-10 The bestselling book by Rhonda Byrne, The Secret, talks about the powerful effects of visualizing success and activating the Law of Attraction. But many people are finding out that just thinking about what they want, while it’s a good start, isn’t enough. In Flight Plan, Brian Tracy reveals the real keys to accomplishing any long-term, meaningful success. Using the metaphor of an airplane trip, Flight Plan helps you chart a course to greater achievement, happiness, and personal fulfillment. Brian has personally gone from rags to riches using these principles. He has taught them to 4 million people in 46 countries and become one of the top success teachers and gurus on personal performance in the world. People who learn and apply the formula in Flight Plan experience immediate changes and long-lasting improvements in every area of life. The best news is that success is not a matter of luck, chance or mysterious forces, any more than an airline flight is. A favorable tailwind will make for a faster flight, a strong headwind will mean delays, but a pilot reaches his or her destination by skillfully maneuvering the plane in accordance with the physical laws that govern flight. Success is no different. By learning to skillfully apply the laws and principles outlined in Flight Plan, you will be able to fulfill your complete potential and become everything you are capable of becoming. |
| certificate of business excellence: A Study Guide for the Operator Certificate of Professional Competence (CPC) in Road Freight 2018 Clive Pidgeon, 2018-01-03 A Study Guide for the Operator Certificate of Professional Competence (CPC) in Road Freight 2018 is a vital study guide that offers the thorough preparation needed to pass the tough CPC exams in the UK. It covers the examination method used by the Oxford, Cambridge and RSA (OCR) and the Chartered Institute of Logistics and Transport (CILT). This is the Level 3 standard qualification overseen by The Office of Qualifications and Examinations Regulation (OFQUAL) and the Welsh Assembly Government, which is required by any person wishing to operate vehicles over 3,500 kg, the maximum authorised mass for hire and reward, in the UK and internationally. A Study Guide for the Operator Certificate of Professional Competence (CPC) in Road Freight 2018 has been extensively revised to include all the new legislation. It covers the eight study sections that the directive requires: civil law; commercial law; social law; fiscal law; business; financial; management of the undertaking access to the market; technical standards and technical aspects of the operation road safety. It features many case studies, examples, diagrams and graphics. New to this edition: test questions after each section. |
| certificate of business excellence: Scaling Up Excellence Robert I. Sutton, Huggy Rao, 2014-02-04 Wall Street Journal Bestseller The pick of 2014's management books. –Andrew Hill, Financial Times One of the top business books of the year. –Harvey Schacter, The Globe and Mail Bestselling author, Robert Sutton and Stanford colleague, Huggy Rao tackle a challenge that determines every organization’s success: how to scale up farther, faster, and more effectively as an organization grows. Sutton and Rao have devoted much of the last decade to uncovering what it takes to build and uncover pockets of exemplary performance, to help spread them, and to keep recharging organizations with ever better work practices. Drawing on inside accounts and case studies and academic research from a wealth of industries-- including start-ups, pharmaceuticals, airlines, retail, financial services, high-tech, education, non-profits, government, and healthcare-- Sutton and Rao identify the key scaling challenges that confront every organization. They tackle the difficult trade-offs that organizations must make between whether to encourage individualized approaches tailored to local needs or to replicate the same practices and customs as an organization or program expands. They reveal how the best leaders and teams develop, spread, and instill the right mindsets in their people-- rather than ruining or watering down the very things that have fueled successful growth in the past. They unpack the principles that help to cascade excellence throughout an organization, as well as show how to eliminate destructive beliefs and behaviors that will hold them back. Scaling Up Excellence is the first major business book devoted to this universal and vexing challenge and it is destined to become the standard bearer in the field. |
| certificate of business excellence: The 4 Disciplines of Execution Chris McChesney, Sean Covey, Jim Huling, 2016-04-12 BUSINESS STRATEGY. The 4 Disciplines of Execution offers the what but also how effective execution is achieved. They share numerous examples of companies that have done just that, not once, but over and over again. This is a book that every leader should read! (Clayton Christensen, Professor, Harvard Business School, and author of The Innovator s Dilemma). Do you remember the last major initiative you watched die in your organization? Did it go down with a loud crash? Or was it slowly and quietly suffocated by other competing priorities? By the time it finally disappeared, it s likely no one even noticed. What happened? The whirlwind of urgent activity required to keep things running day-to-day devoured all the time and energy you needed to invest in executing your strategy for tomorrow. The 4 Disciplines of Execution can change all that forever. |
| certificate of business excellence: International Entrepreneurship Robert D. Hisrich, 2010 Combining robust narrative with a wide variety of interesting cases, International Entrepreneurship: Starting, Developing, and Managing a Global Venture focuses on the need for every entrepreneur to at least consider entering the global market in todays hypercompetitive world. As an ever-growing number of countries become market oriented and developed, the distinction between foreign and domestic markets is becoming less pronounced, and entrepreneurs increasingly need to develop skills to identify opportunities and then manage these opportunities on a global basis. International Entrepreneurship is an ideal resource for students, professors, government officials, and practitioners throughout the world who are interested in this vital, growing area. Key Features Includes chapter-opening international scenarios that feature a global entrepreneur or a global entrepreneurial venture to set the scene for the issues that follow Demonstrates global entrepreneurial issues through real-life cases from countries throughout the world Draws content from a wide variety of disciplines, including anthropology, economics, geography, history, jurisprudence, and language Includes chapter-ending class exercises, discussion questions, and suggestions for additional reading to provide readers with hands-on learning opportunities and avenues for future research Helpful Teaching Ancillaries Instructor Resources are available on a password-protected website at http://www.sagepub.com/hisrichinstr. These resources include chapter outlines, end of chapter discussions, chapter exercises, and teaching notes. International Entrepreneurship is appropriate as a core text for courses such as Global Entrepreneurship or International Entrepreneurship or as a supplement in upper-level undergraduate and MBA courses in Entrepreneurship, New Venture Management, and Entrepreneurship Strategy. In addition, it can be used as an ancillary text in International Business and International Management courses. |
| certificate of business excellence: Quality in the 21st Century Paulo Sampaio, Pedro Saraiva, 2016-04-16 This book is a compilation of perspectives provided by several winners of the ASQ Feigenbaum Medal, which is awarded each year to an individual under the age of 35 who has made a significant contribution to the field of Quality. As such, it serves as a valuable reference book in this area. It is primarily based on the medalists’ vision to refresh and re-think the quality concepts that have been used over the past century and the future development of the topic. Maximizing readers’ understanding of the ways in which Quality is created, it provides insights from pioneers in this field from around the globe and anticipates how and what Quality will be in the future, as well as how people and organizations can benefit from it today. |
| certificate of business excellence: Green Business Nevin Cohen, 2011-06-28 Annotation Presenting 150 signed entries, this book provides an overview of key principles, approaches, strategies, and tools businesses have used to reduce environmental impacts and contribute to sustainability. |
| certificate of business excellence: How to Master Negotiation CEDR, 2015-12-03 How to Master Negotiation provides individuals with a guide of how to prepare themselves and others for a variety of negotiations; ranging from instantly recognisable transactions, such as deal negotiations, to the more intricate organisational and interpersonal negotiations that often give rise to conflict. Over 14 chapters, How to Master Negotiation takes the reader through the concepts and practical skills that a negotiator needs. The book is highly practical with each chapter containing a relevant case study and practical tips in addition to theory and explanation of the concepts. |
| certificate of business excellence: Navigating Network Complexity Russ White, Jeff Tantsura, 2015-11-13 Design your networks to successfully manage their growing complexity Network professionals have often been told that today’s modern control planes would simplify their networks. The opposite has happened: Technologies like SDN and NFV, although immensely valuable, are exacerbating complexity instead of solving it. Navigating Network Complexity is the first comprehensive guide to managing this complexity in both deployment and day-to-day operations. Russ White and Jeff Tantsura introduce modern complexity theory from the standpoint of the working network engineer, helping you apply it to the practical problems you face every day. Avoiding complex mathematical models, they show how to characterize network complexity, so you can understand it and control it. The authors examine specific techniques and technologies associated with network control planes, including SDNs, fast reroute, segment routing, service chaining, and cloud computing. They reveal how each of these affects network design and complexity and help you anticipate causes of failure in highly complex systems. |
| certificate of business excellence: Risk Based Thinking Gregory Hutchins, 2018-11-28 What is Risk Based Thinking (RBT)? International Organization for Standardization (ISO) incorporated Risk Based Thinking (RBT) into ISO 9001:2015 and its management system standards. ISO: Risk Based Thinking is the first book to address risk in the new ISO families of standards. Learn what RBT means and most importantly understand what you need to do to adopt RBT. Everyone who is certified to ISO 9001:2015 should read this book to understand and implement RBT. What This Book Can Do for You? · Explains the integration of risk into ISO management systems. · Answers the most critical questions you need to know about RBT and risk management. · Explains key risk concepts such as RBT, risk management assessment, risk management, VUCA, risk context, Risk Maturity, and etc. · Explains in detail ISO 31000, ISO 31010, and other key risk standards. · Explains the steps in the RBT journey. · Presents insider tips and tools known to standards developers and high-priced risk consultants. · Lists critical risk, process, effectiveness, and RBT questions that your QMS consultant and Certification Body should be able to answer. Bonus Materials/Resources · Access almost 2,000 risk and quality articles through CERM Academy. · Get Lessons Learned at the end of each key question. · Get free course materials such as using FMEA’s in ISO 9001:2015. |
| certificate of business excellence: Halal Business Management Marco Tieman, 2020-12-21 The halal industry is a fast-growing industry due to demographics and industry expansion. Halal certification of products, outlets, and services is essential for doing business in Muslim-majority countries. This book shares the building blocks of professional halal business management, covering halal certification, halal supply chain management, branding and marketing, and halal risk and reputation management. Drawing on years of academic research and advisory experience, the book provides practical advice and guidance on how best to organise and upscale your halal business operations. Successful companies in the halal industry are those that embrace halal excellence by design. Halal excellence is a process – a pursuit of excellence. Halal business management is beyond halal certification, and needs to address supply chain management, branding and marketing, and risk and reputation management. Halal excellence needs measurement through adopting the right key performance indicators, to protecting your halal reputation and licence to operate in Muslim markets. This book gives proven, practical strategies to guide you in the halal industry. The book is for all organisations involved in serving Muslim markets, and also serves as a coursebook for graduate and postgraduate education in halal business management. |
| certificate of business excellence: Hyper-Learning Edward D. Hess, 2020-09-01 “Ed Hess's Hyper-Learning is uniquely practical and is the essential starting point for charting new ways of thinking, living, working, leading, and being fulfilled in our new world.” —Gary Roughead, Admiral, US Navy (retired) former Chief of Naval Operations The Digital Age will raise the question of how we humans will stay relevant in the workplace. To stay relevant, we have to be able to excel cognitively, behaviorally, and emotionally in ways that technology can't. Professor Ed Hess believes that requires us to become Hyper-Learners: continuously learning, unlearning, and relearning at the speed of change. To do that, we have to overcome our reflexive ways of being: seeking confirmation of what we believe, emotionally defending our beliefs and our ego, and seeking cohesiveness of our mental models. Hyper-Learning requires a new way of being and a radical new way of working. In Part 1 of this how-to book, Hess takes a practical workbook approach and helps readers create their Hyper-Learning Mindset, choose and embrace their needed Hyper-Learning Behaviors, and adopt their daily Hyper-Learning Practices. In Part 2, Hess focuses on how to humanize the workplace to optimize Hyper-Learning. Featuring case studies of three business leaders and two public companies, this book shows how to harness the power of human emotions, choices, and behaviors to enable the highest levels of human cognitive, emotional, and behavioral performance—individually and organizationally. |
| certificate of business excellence: AWS Certified Cloud Practitioner Exam Guide Rajesh Daswani, 2022-01-13 Develop proficiency in AWS technologies and validate your skills by becoming an AWS Certified Cloud Practitioner Key FeaturesDevelop the skills to design highly available and fault-tolerant solutions in the cloudLearn how to adopt best-practice security measures in your cloud applicationsAchieve credibility through industry-recognized AWS Cloud Practitioner certificationBook Description Amazon Web Services is the largest cloud computing service provider in the world. Its foundational certification, AWS Certified Cloud Practitioner (CLF-C01), is the first step to fast-tracking your career in cloud computing. This certification will add value even to those in non-IT roles, including professionals from sales, legal, and finance who may be working with cloud computing or AWS projects. If you are a seasoned IT professional, this certification will make it easier for you to prepare for more technical certifications to progress up the AWS ladder and improve your career prospects. The book is divided into four parts. The first part focuses on the fundamentals of cloud computing and the AWS global infrastructure. The second part examines key AWS technology services, including compute, network, storage, and database services. The third part covers AWS security, the shared responsibility model, and several security tools. In the final part, you'll study the fundamentals of cloud economics and AWS pricing models and billing practices. Complete with exercises that highlight best practices for designing solutions, detailed use cases for each of the AWS services, quizzes, and two complete practice tests, this CLF-C01 exam study guide will help you gain the knowledge and hands-on experience necessary to ace the AWS Certified Cloud Practitioner exam. What you will learnCreate an AWS account to access AWS cloud services in a secure and isolated environmentUnderstand identity and access management (IAM), encryption, and multifactor authentication (MFA) protectionConfigure multifactor authentication for your IAM accountsConfigure AWS services such as EC2, ECS, Lambda, VPCs, and Route53Explore various storage and database services such as S3, EBS, and Amazon RDSStudy the fundamentals of modern application design to shift from a monolithic to microservices architectureDesign highly available solutions with decoupling ingrained in your design architectureWho this book is for If you're looking to advance your career and gain expertise in cloud computing, with particular focus on the AWS platform, this book is for you. This guide will help you ace the AWS Certified Cloud Practitioner Certification exam, enabling you to embark on a rewarding career in cloud computing. No previous IT experience is essential to get started with this book, since it covers core IT fundamentals from the ground up. |
| certificate of business excellence: Exporting Laurel J. Delaney, 2014-01-25 Delaney's excellent book truly is the definitive guide. It easily and thoroughly explains everything you need to know. Steve Strauss, USA Today Exporting: The Definitive Guide to Selling Abroad Profitably is generously sprinkled with Notes and Tips that deliver concise, insightful bursts of advice and counsel. These suggestions alone are worth the price of the book. From planning to execution, Laurel Delaney is like a trusted guide—encouraging one forward, pointing out potential pitfalls, and helping navigate the way through the exciting and challenging world of exporting. John N. Popoli, President and CEO, Lake Forest Graduate School of Management I highly recommend this book to anyone looking to export. The real world, nuts and bolts kind of advice and information it contains will save you money and time— and make you a more effective exporter. Steve King and Carolyn Ockels, Small Business Labs Exporting: The Definitive Guide to Selling Abroad Profitably is an invaluable guide to navigating the often-challenging waters of exporting. Rieva Lesonsky, SmallBizDaily Exporting: The Definitive Guide to Selling Abroad Profitably is the 'how to' manual on how to grow USA factories jobs. Step by step and easy to read. Drew Greenblatt, CEO, Marlin Steel If you intend to grow your business beyond the U.S. border, Exporting: The Definitive Guide to Selling Abroad Profitably is a great place to start. Anita Campbell, founder of Small Business Trends As a valued Chapter Chair of the Women Presidents' Organization, Laurel Delaney has addressed a key issue our members face. While 25% of our members are international, another 25% would like to do business internationally. This book is a powerful guide that will help empower business owners and entrepreneurs by giving them everything they need to know about exporting. Dr. Marsha Firestone, President and Founder of the Women Presidents’ Organization Exporting: The Definitive Guide to Selling Abroad Profitably takes the fear out of going global. It provides a step-by-step roadmap with very detailed and practical advice. From helping to identify markets to developing the relationships necessary for sales and distribution--this book is a must-have for any business trying to expand globally and profitably. Ellen A. Rudnick, Executive Director and Clinical Professor, Polsky Center for Entrepreneurship and Innovation, University of Chicago, Booth School of Business Exporting: The Definitive Guide to Selling Abroad Profitably is for entrepreneurs and small business owners—the makers, movers, and shakers in our world—interested in taking their businesses to the next level of growth through exports. In the old days, creating an international business was left to relatively few--those with the wherewithal to move boatloads of goods into foreign countries. But now, thanks to the Internet, businesses of all sizes have a huge new opportunity to sell both goods and services globally. Yet only 1% of all U.S. businesses export. Why? Typically, exporting begins with unsolicited inquiries from foreign customers on the web via email, website, blog, or posting on a Facebook page. People outside your country want your product, and they want it now. The problem is that most small business owners do not know how to service these inquiries. What's the best way to ship goods? Do I need a license? Should I sell through wholesalers in specific countries or directly to consumers? How will I get paid? Help is here—Exporting equips you with the knowledge you need to market, sell, and fulfill orders internationally, taking full advantage of the Internet and the opportunities it creates. It also imparts a can-do spirit on exporting, leading to greater revenues, stability, and profitability for your business. Exporting: The Definitive Guide to Selling Abroad Profitably: Lays out simple steps to conduct market research, find customers, open new markets, get paid, and ship goods and services. Takes you through the exporting process via the Internet and other means. Shows how to use social media to expand your international presence. Provides insider tips and strategies to export efficiently and profitably. Explains how the U.S. government helps exporters. Walks readers through the export business plan. With 70 percent of global buying power lying outside U.S. borders, exporting is not just an option for ambitious entrepreneurs--it’s an absolute must for building and sustaining a successful future. |
| certificate of business excellence: Quality Management Essentials David Hoyle, 2007-03-15 From the best-selling quality management author, David Hoyle, Quality Management Essentials is the perfect brief, yet authoritative, introduction to the fundamentals of quality management. Quality in organizations, large or small, is achieved with intelligent use of various concepts, principles, tools and techniques. For those coming to the subject for the first time, these philosophies associated with quality management can be quite overwhelming. This very readable book provides a fast track introduction and executive level appraisal of the field from a respected and experienced author. |
| certificate of business excellence: How to Alleviate Digital Transformation Debt Dr. Setrag Khoshafian, 2021-07-12 2020 - the year of the COVID-19 pandemic - changed everything. Its ripple effects will be felt for many years to come. At the same time there have been incredible advances in digitization. We are amid a digital revolution with unprecedented innovations. The pandemic has accelerated the requirements for Digital Transformation. Organizations need to adopt and transform to survive and hopefully thrive. At the core of digitization there is very much an underlying principle of debt. It comes originally from what Is called technical debt. Simply, technical debt “reflects the implied cost of additional rework caused by choosing an easy solution now instead of using a better approach that would take longer.” Difficult transformative choices need to be made now - especially post-COVID-19. If an organization ignores digital transformation for easy solutions, the debt accumulates and can have disastrous consequences. The pandemic has accelerated the accumulation of digital transformation debt! It has also provided an opportunity to thrive in the post-COVID-19 era. What does Digital Transformation mean? What are the opportunities? What are the core digital technologies? What are the best practices? What are practical recommendations to alleviate the Digital Transformation Debt!? This book addresses Digital Transformation Debt holistically and makes recommendations on how to alleviate the debt. |
| certificate of business excellence: Concise Handbook Of Analytical Spectroscopy, The: Theory, Applications, And Reference Materials (In 5 Volumes) Jerome (Jerry) James Workman, Jr, 2016-06-17 The concept of improving the use of electromagnetic energy to achieve a variety of qualitative and quantitative spectroscopic measurements on solid and liquid materials has been proliferating at a rapid rate. The use of such technologies to measure chemical composition, appearance, for classification, and to achieve detailed understanding of material interactions has prompted a dramatic expansion in the use and development of spectroscopic techniques over a variety of academic and commercial fields.The Concise Handbook of Analytical Spectroscopy is integrated into 5 volumes, each covering the theory, instrumentation, sampling methods, experimental design, and data analysis techniques, as well as essential reference tables, figures, and spectra for each spectroscopic region. The detailed practical aspects of applying spectroscopic tools for many of the most exciting and current applications are covered. Featured applications include: medical, biomedical, optical, physics, common commercial analysis methods, spectroscopic quantitative and qualitative techniques, and advanced methods.This multi-volume handbook is designed specifically as a reference tool for students, commercial development and quality scientists, and researchers or technologists in a variety of measurement endeavours.Number of Illustrations and Tables: 393 b/w illus., 304 colour illus, 413 tables.Related Link(s) |
| certificate of business excellence: Operations Excellence Management System (OEMS) Chitram Lutchman, Kevan Lutchman, Ramakrishna Akula, Charles Lyons, Waddah S. Ghanem Al Hashmi, 2019-09-17 Written for users, this book provides a structured approach with processes for implementing OEMS based on the learnings and experiences from companies who have implemented OEMS. The book leverages the knowledge of experienced OEMS personnel to provide a compelling sense of direction for organizations in the implementation of OEMS. The book includes sample templates and tools where necessary to ensure successful implementation and sustainment. The content of this book provides a testing methodology for implementing an OEMS across any organization while avoiding the pitfalls others have encountered along the way. The book: Provides a simple and easy process to follow for implementing an OEMS Offers organizations an opportunity to avoid the implementation errors of early adopters and provides them with the ability of learning from the experiences of others Equipped with tools and processes to make implementation and sustainment very effective, thereby avoiding false starts Designed to improve HSE, business reliability, efficiency, effectiveness, and performance on an ongoing basis Presents a simple pathway for helping organizations across all industries including those that operate within the various segments of the Oil and Gas business, to become more operationally disciplined in the way we do business and operate our assets in a high-risk operating environment |
| certificate of business excellence: International Executive Development Programmes Roderick Millar, 2003 * Annual guide to educational institutions and business centers offering executive and management education worldwide * Relevant for executives seeking international business education exposure * Index of specialties ranging accounting, strategy planning, and change management, through conflict management, corporate finance and strategy, to global management, leadership, logistics, project management, and recruitment and team building listing which schools offer them This is the only genuinely international directory to senior management education. There are clearly a large number of US directories to North American MBA courses, and other countries produce similar publications. However, information on shorter courses as covered by this Guide are rare. Now in its seventh edition, this directory to worldwide courses for middle and senior management has been extensively revised, and is linked to a dedicated website. The directory is backed up by a series of articles from leading business schools,management academics, and executives from leading companies. These articles focus on different aspects and approaches to executive education, pr |
| certificate of business excellence: Mastering Product Management: A Step-By-Step Guide Kevin Brennan, 2019-10-25 Mastering Product Management: A Step-by-Step Guide offers practical, real-world advice on how to create and capture value as a Product Manager. It covers the full product life cycle, from idea discovery through end-of-life. Each section is scannable and concise, around two to three pages. Rather than diving deep into the theoretical background of a given area, it serves as a checklist of the key steps a Product Manager should take to complete a given task. - Source new ideas that succeed - Set a compelling product vision and strategy - Search for profitable new business models - Become a market expert - Effectively manage roadmaps - Ensure a successful product launch - Understand value and price profitably - Build and manage high-performance teams - And much more! This book is a convenient reference guide that you can use throughout your workday. It’s meant for Product Managers of all levels and for anyone wishing to understand what it takes to define, develop, launch, and market new products successfully. |
| certificate of business excellence: Annual Report JRC European Commission. Joint Research Centre, 2009 |
How to fix Invalid Certificate Microsoft Outlook cannot sign …
Jul 20, 2023 · 3. In prompt Certificate window, select “Personal” tab->Select the certificate you applied for and issued to your current account. 4. Please check its valid time and make sure the address it …
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"Certificate" 和 "certification" 都与证明某事物的真实性、合法性、资格等有关，但具体含义略有不同。 "Certificate" 通常指的是一份文件，证明某个人或某个组织在某个领域或某项技能方面已经完成了必要的学习 …
how do you open Certificate Manager? - Microsoft Community
That's not a program you're going to find by default on the Start menu. To access Certificate Manager, click the Start button, type certmgr.msc in the search field, and click the Enter key. If this is a program …
Edge keeps asking me to choose a certificate when I open a cert…
Sep 5, 2021 · This just started happening a few days ago after I tried connecting, for the first time in a long time, my android phone on that windows, "my phone" app. I think this Edge certificate issue is …
why is a CA root certificate not trusted? - Microsoft Community
Sep 19, 2024 · Next, right-click on the certificate and select All Tasks > Export. Follow the wizard to export the certificate to a file. Go to Certificates - Current User > Trusted Root Certification Authorities > …
How to fix Invalid Certificate Microsoft Outlook cannot sign or ...
Jul 20, 2023 · 3. In prompt Certificate window, select “Personal” tab->Select the certificate you applied for and issued to your current account. 4. Please check its valid time and make sure …
certificate和certification的区别是什么？certification有单复数吗？
"Certificate" 和 "certification" 都与证明某事物的真实性、合法性、资格等有关，但具体含义略有不同。 "Certificate" 通常指的是一份文件，证明某个人或某个组织在某个领域或某项技能方面已 …
how do you open Certificate Manager? - Microsoft Community
That's not a program you're going to find by default on the Start menu. To access Certificate Manager, click the Start button, type certmgr.msc in the search field, and click the Enter key. If …
Edge keeps asking me to choose a certificate when I open a …
Sep 5, 2021 · This just started happening a few days ago after I tried connecting, for the first time in a long time, my android phone on that windows, "my phone" app. I think this Edge certificate …
why is a CA root certificate not trusted? - Microsoft Community
Sep 19, 2024 · Next, right-click on the certificate and select All Tasks > Export. Follow the wizard to export the certificate to a file. Go to Certificates - Current User > Trusted Root Certification …
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Jun 24, 2024 · 3.If it used to work normally, it seems the certificate in smart carder is expired. Check if the certificates on your computer are up-to-date. You can do this by going to Internet …
How do I check the validity of an SSL certificate on the MS Edge ...
Harassment is any behavior intended to disturb or upset a person or group of people. Threats include any threat of violence, or harm to another.
How to Encrypt email messages in Outlook? - Microsoft Community
Nov 5, 2023 · Once you have your signing certificate set up on your computer, you'll need to configure it in Outlook. Under the File menu, select Options > Trust Center > Trust Center …
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May 18, 2025 · Harassment is any behavior intended to disturb or upset a person or group of people. Threats include any threat of violence, or harm to another.
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Nov 4, 2024 · Expired or invalid signature certificate: The certificate used for the signature may have expired or become invalid. PDF reader version issue: Some versions of PDF readers …
