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| customer wait time analysis: OECD Health Policy Studies Waiting Times for Health Services Next in Line OECD, 2020-05-28 The report reviews a range of policies that countries have used to tackle waiting times for different services, including elective surgery and primary care consultations, but also cancer care and mental health services, with a focus on identifying the most successful ones. |
| customer wait time analysis: Bivariate Data Analysis Randi L. Sims, 2000 Helps users of computerized statistical packages make correct statistical choices to match data they have collected, in cases of bivariate data analysis. Overviews popular statistical packages, then gives instructions on classifying data, frequency distributions, descriptive statistics, and hypothesis testing. Also covers Chi-square, t tests of two means, ANOVA, correlation, and testing scales. Includes exercises, answers, and a glossary. |
| customer wait time analysis: Analysis of Queues Natarajan Gautam, 2012-04-26 Written with students and professors in mind, Analysis of Queues: Methods and Applications combines coverage of classical queueing theory with recent advances in studying stochastic networks. Exploring a broad range of applications, the book contains plenty of solved problems, exercises, case studies, paradoxes, and numerical examples. In addition to the standard single-station and single class discrete queues, the book discusses models for multi-class queues and queueing networks as well as methods based on fluid scaling, stochastic fluid flows, continuous parameter Markov processes, and quasi-birth-and-death processes, to name a few. It describes a variety of applications including computer-communication networks, information systems, production operations, transportation, and service systems such as healthcare, call centers and restaurants. |
| customer wait time analysis: Consumer and Industrial Buying Behavior Arch G. Woodside, Jagdish N. Sheth, Peter D. Bennett, 1977 |
| customer wait time analysis: OECD Health Policy Studies Waiting Time Policies in the Health Sector What Works? OECD, 2013-02-04 This book provides a framework to understand why there are waiting lists for elective surgery in some OECD countries and not in others. It also describes how waiting times are measured in OECD countries and reviews different policy approaches to tackling excessive waiting times. |
| customer wait time analysis: The Service Encounter John A. Czepiel, Michael R. Solomon, Carol F. Surprenant, 1985 |
| customer wait time analysis: Measurement in the Social Sciences Richard A. Zeller, Edward G. Carmines, 1980-04-30 This textbook is designed to bridge the gap between the theorist and the methodologist by presenting an integrated approach to measurement. By differentiating between random and systematic error, it conveys both statistical techniques and their theoretical underpinnings essential to students of sociology and political science. Rather than developing new technical methods of new theoretical structures, Professors Zeller and Carmines provide thorough explanations of the assumptions, limitations and interpretations of previously established techniques and theories. Written at a level accessible to students of social science with some statistical training, the book does not presume a sophisticated mathematical background. By concentrating on synthesizing the methodological and theoretical realms, Zeller and Carmines demonstrate why measurement considerations are important to research and how measurement principles can be most effectively applied. |
| customer wait time analysis: Modeling and Analysis of Local Area Networks Paul J. Fortier, 2018-05-04 Modeling and Analysis of Local Area Networks fills a void in the array of books on Local Area Networks (LANs) in that it reviews the state of LAN technology from a hardware and software perspective, develops a set of metrics that can be used to evaluate LANs for end applications, and investigates methodologies for evaluating LANs from these perspectives. The book discusses LAN evaluation techniques utilizing analysis, operational analysis, hardware testbeds, and simulations. Simulations will be stressed in greater detail and a tool available for evaluating LANs performance (called MALAN) is presented and the details of its structure developed. |
| customer wait time analysis: Air Force journal of logistics: vol26_no4 , |
| customer wait time analysis: Behavioral Data Analysis with R and Python Florent Buisson, 2021-06-15 Harness the full power of the behavioral data in your company by learning tools specifically designed for behavioral data analysis. Common data science algorithms and predictive analytics tools treat customer behavioral data, such as clicks on a website or purchases in a supermarket, the same as any other data. Instead, this practical guide introduces powerful methods specifically tailored for behavioral data analysis. Advanced experimental design helps you get the most out of your A/B tests, while causal diagrams allow you to tease out the causes of behaviors even when you can't run experiments. Written in an accessible style for data scientists, business analysts, and behavioral scientists, thispractical book provides complete examples and exercises in R and Python to help you gain more insight from your data--immediately. Understand the specifics of behavioral data Explore the differences between measurement and prediction Learn how to clean and prepare behavioral data Design and analyze experiments to drive optimal business decisions Use behavioral data to understand and measure cause and effect Segment customers in a transparent and insightful way |
| customer wait time analysis: Applied Factor Analysis Rudolf J. Rummel, 1988 Applied Factor Analysis was written to help others apply factor analysis throughout the sciences with the conviction that factor analysis is a calculus of the social sciences. The book developed from research undertaken to do a 236-variable cross-national analysis. |
| customer wait time analysis: Performance Analysis and Optimization of Inbound Call Centers Raik Stolletz, 2003-04-17 The focus of this book is on the management of inbound call centers. Based on technical performance measures this book develops economic performance measures for different classes of telephone service numbers. Both the numbers of agents and the number of offered phones lines are decision variables in the operational personnel planning process. Since call arrivals as well as call-handling times are random in inbound call centers, this book concentrates on performance analysis and optimization using queueing models. These models may differ with respect to several features, for example, the number of customer classes, the number of differently trained agent groups, the limitation of the waiting room, or the customer's impatience. This book describes mathematical methods and algorithms to relate these decision variables to technical as well as economic performance measures. |
| customer wait time analysis: Computer Systems Performance Evaluation and Prediction Paul J. Fortier, Howard Michel, 2003-06-25 Table of contents |
| customer wait time analysis: Managing Services Marketing John E. G. Bateson, 1992 |
| customer wait time analysis: Community-Based Operations Research Michael P. Johnson, 2011-09-18 This edited volume is an introduction to diverse methods and applications in operations research focused on local populations and community-based organizations that have the potential to improve the lives of individuals and communities in tangible ways. The book's themes include: space, place and community; disadvantaged, underrepresented or underserved populations; international and transnational applications; multimethod, cross-disciplinary and comparative approaches and appropriate technology; and analytics. The book is comprised of eleven original submissions, a re-print of a 2007 article by Johnson and Smilowitz that introduces CBOR, and an introductory chapter that provides policy motivation, antecedents to CBOR in OR/MS, a theory of CBOR and a comprehensive review of the chapters. It is hoped that this book will provide a resource to academics and practitioners who seek to develop methods and applications that bridge the divide between traditional OR/MS rooted in mathematical models and newer streams in 'soft OR' that emphasize problem structuring methods, critical approaches to OR/MS and community engagement and capacity-building. |
| customer wait time analysis: Fundamentals of Customer-Focused Management Joby John, 2003-12-30 Customer-orientation, customer-centricity, and customer relationship management (CRM) are not new concepts or practices. But information technology has unleashed tremendous opportunities in dealing with a customer and in creating value to the customer. And yet the majority of CRM investments and initiatives fail because firms do not have the appropriate orientation to serving the customer. The principal aim of this book is to get the reader to think about th firm and the way it conducts its business in a certain way—with a customer focus. It is now becoming clearly evident that all firms compete on service. Providing superior service becomes a prerequisite for any differentiation strategy to succeed. To provide superior service for a competitive advantage requires a concrete understanding of what service-orientation means. This orientation, in the form of frame of mind, is essential for the firm to take advantage of opportunities and to address the challenges so as to gain a competitive advantage. For excellent service firms, the challenges and opportunities in providing services are a constant endeavor. For others, these challenges and opportunities are not that obvious. A complementary aim of this book, therefore, is to instill into the reader the principles of managing services. |
| customer wait time analysis: Quality Progress , 1993 |
| customer wait time analysis: Queues Moshe Haviv, 2013-05-20 Queueing theory (the mathematical theory of waiting lines in all its configurations) continues to be a standard major area of operations research on the stochastic side. Therefore, universities with an active program in operations research sometimes will have an entire course devoted mainly or entirely to queueing theory, and the course is also taught in computer science, electrical engineering, mathematics, and industrial engineering programs. The basic course in queueing theory is often taught at first year graduate level, though can be taught at senior level undergraduate as well. This text evolved from the author’s preferred syllabus for teaching the course, presenting the material in a more logical order than other texts and so being more effective in teaching the basics of queueing theory. The first three chapters focus on the needed preliminaries, including exposition distributions, Poisson processes and generating functions, renewal theory, and Markov chains, Then, rather than switching to first-come first-served memoryless queues here as most texts do, Haviv discusses the M/G/1 model instead of the M/M/1, and then covers priority queues. Later chapters cover the G/M/1 model, thirteen examples of continuous-time Markov processes, open networks of memoryless queues and closed networks, queueing regimes with insensitive parameters, and then concludes with two-dimensional queueing models which are quasi birth and death processes. Each chapter ends with exercises. |
| customer wait time analysis: The ASQ Certified Six Sigma Black Belt Handbook Mary McShane-Vaughn, 2023-01-11 Fully updated to reflect the 2022 ASQ Certified Six Sigma Black Belt (CSSBB) Body of Knowledge (BoK), The ASQ Certified Six Sigma Black Belt Handbook, Fourth Edition is ideal for candidates studying for the CSSBB examination. This comprehensive reference focuses on the core areas of organization-wide planning and deployment, team management, and each of the DMAIC project phases. The fourth edition of this handbook offers thorough explanations of statistical concepts in a straightforward way. It also reflects the latest technology and applications of Six Sigma and lean tools. Updates you will find in the fourth edition include: • New topics and tools, such as return on investment calculations, the roles of coaching and finance in projects, process-decision program charts, interrelationship digraphs, A3 analysis, maturity models, key behavior indicators, and audit MSA • A new chapter on risk analysis and management • Revamped statistics sections • New tables, figures, and examples to help illustrate key points The ASQ Certified Six Sigma Black Belt Handbook, Fourth Edition is also a valuable addition to any quality practitioner’s library. |
| customer wait time analysis: Handbook of Discrete and Combinatorial Mathematics Kenneth H. Rosen, 2017-10-19 Handbook of Discrete and Combinatorial Mathematics provides a comprehensive reference volume for mathematicians, computer scientists, engineers, as well as students and reference librarians. The material is presented so that key information can be located and used quickly and easily. Each chapter includes a glossary. Individual topics are covered in sections and subsections within chapters, each of which is organized into clearly identifiable parts: definitions, facts, and examples. Examples are provided to illustrate some of the key definitions, facts, and algorithms. Some curious and entertaining facts and puzzles are also included. Readers will also find an extensive collection of biographies. This second edition is a major revision. It includes extensive additions and updates. Since the first edition appeared in 1999, many new discoveries have been made and new areas have grown in importance, which are covered in this edition. |
| customer wait time analysis: Translog , 2000 |
| customer wait time analysis: Practical Performance Measurement Stacey Barr, 2014 |
| customer wait time analysis: Auto Restricted Zones Alan M. Voorhees & Associates, 1976 |
| customer wait time analysis: Defense logistics strategic planning weaknesses leave economy, efficiency, and effectiveness of future support systems at risk : report to congressional committees , 2001 Since the end of the Cold War, the Department of Defense has dramatically reduced its fighting forces and logistics infrastructure. The Department estimates it is spending about $59 billion a year on logistics support 1 programs to operate and sustain weapon systems, 2 but it reports that significant reductions can be achieved by adopting a variety of different logistics support practices. We reported in January 2001 that serious weaknesses persist throughout the Department's logistics activities and that it is unclear to what extent ongoing reengineering management improvement initiatives will overcome them. 3 The Department has taken a number of significant steps in recent years directed at improving its outdated and inefficient logistics processes. Specifically, the Office of the Secretary of Defense and each of the military services and appropriate Defense commands have established a number of significant logistics reengineering efforts. In addition, the Office of the Secretary of Defense developed the Fiscal Year 2000 Logistics Strategic Plan in August 1999, which outlines six overall objectives, a basic. |
| customer wait time analysis: Newsletter , 1990 |
| customer wait time analysis: Site Reliability Engineering Niall Richard Murphy, Betsy Beyer, Chris Jones, Jennifer Petoff, 2016-03-23 The overwhelming majority of a software system’s lifespan is spent in use, not in design or implementation. So, why does conventional wisdom insist that software engineers focus primarily on the design and development of large-scale computing systems? In this collection of essays and articles, key members of Google’s Site Reliability Team explain how and why their commitment to the entire lifecycle has enabled the company to successfully build, deploy, monitor, and maintain some of the largest software systems in the world. You’ll learn the principles and practices that enable Google engineers to make systems more scalable, reliable, and efficient—lessons directly applicable to your organization. This book is divided into four sections: Introduction—Learn what site reliability engineering is and why it differs from conventional IT industry practices Principles—Examine the patterns, behaviors, and areas of concern that influence the work of a site reliability engineer (SRE) Practices—Understand the theory and practice of an SRE’s day-to-day work: building and operating large distributed computing systems Management—Explore Google's best practices for training, communication, and meetings that your organization can use |
| customer wait time analysis: Air Force Journal of Logistics , 1999 |
| customer wait time analysis: Final Report of the Federal Advisor on Wait Times Federal Advisor on Wait Times (Canada), Brian D. Postl, 2006 |
| customer wait time analysis: Microsoft Azure AI: A Beginner’s Guide Rekha Kodali, Sankara Narayanan Govindarajulu, Mohammed Athaulla, 2022-04-21 Explore Azure AI Platform KEY FEATURES ● Easy-to-follow tutorial for getting started with the Azure AI platform. ● Integrated platform for developing, deploying, and managing AI apps. ● Includes real-world scenarios and use-cases to fully explore Azure AI Platform. DESCRIPTION Microsoft Azure AI A Beginner's Guide explains the fundamentals of Azure AI and some more advanced topics. The sole objective of the book is to provide hands-on experience working with the various services, APIs, and tools available in the Azure AI Platform. This book begins by discussing the fundamentals of the Azure AI platform and the essential principles behind the Azure AI ecosystem and services. Readers will become familiar with the essential services, use cases, and examples provided by Azure AI Platform and Services, including Azure Cognitive Services, Azure Computer Vision, Azure Applied AI Services, and Azure Machine Learning. The author focuses on teaching how to utilize Azure Cognitive services to construct intelligent apps, including Image Processing, Object Detection, Text Recognition, OCR, Spatial Analysis, and Face Recognition using Computer Vision. Readers can investigate Azure Applied AI Services, including Form Recognizer, Metrics Advisor, Cognitive Search, Immersive Reader, Video Analyzer, and Azure Bot Service. Bot Framework and the Bot Framework Emulator will be explored in further detail, and how they can be used in AI applications to improve their conversational user interfaces. With Azure Machine Learning Studio, you will also learn to incorporate machine learning into your enterprise-level applications. WHAT YOU WILL LEARN ● Get familiar with Azure AI Platform and the cognitive capabilities of Azure. ● Learn to create apps that can process photos, detect faces, and detect objects. ● Utilize OCR, handwriting recognition, and spatial analysis in your development. ● Learn about Azure AI services like Form Recognizer, Metrics Advisor, Cognitive Search, Azure Immersive Reader, and Video Analyzer. ● Try out several NLP applications with the Azure BOT framework. WHO THIS BOOK IS FOR This book teaches AI developers, machine learning engineers, .NET developers, and architects how to swiftly develop intelligent applications utilizing the Azure AI Platform. Knowledge of.NET or.NET Core is strongly advised to get the most out of the book. TABLE OF CONTENTS 1 .Azure AI Platform and Services 2. Azure Computer Vision - Image Analysis, Processing, Content Moderation, Object and Face Detection 3. Computer Vision - Text Recognition, Optical Character Recognition, Spatial Analysis 4. Azure Cognitive Services - Custom Applications leveraging Decision, Language, Speech, Web Search 5. Azure Applied AI Services 6. Azure Applied AI Services -BOTs– A Brief Introduction 7. Machine Learning-Infusing ML in Custom Applications using ML.NET 8. Machine Learning - Using Azure ML Studio |
| customer wait time analysis: Data-Guided Healthcare Decision Making Ramalingam Shanmugam, 2023-05-31 This book effectively exposes and illustrates the ideas and tools for optimal healthcare decisions taken from evidence. |
| customer wait time analysis: Lean Systems Elizabeth A. Cudney, Sandra Furterer, David Dietrich, 2013-10-16 Lean Systems: Applications and Case Studies in Manufacturing, Service, and Healthcare details the various Lean techniques and numerous real-world Lean projects drawn from a wide variety of manufacturing, healthcare, and service processes, demonstrating how to apply the Lean philosophy. The book facilitates Lean instruction by supplying interactive |
| customer wait time analysis: Consumer Value Morris Holbrook, 2002-03-11 As shoppers, what factors influence our decision to purchase an object or service? Why do we chose one product over another? How do we attribute value as part of the shopping experience? The theme of 'serving' the customer and customer satisfaction is central to every formulation of the marketing concept, yet few books attenpt to define and analyse exactly what it is that consumers want. In this provocative collection of essays, Morris Holbrook brings together a team of the top US and European scholars to discuss an issue of great importance to the study of marketing and consumer behaviour. This ground-breaking, interdisciplinary book provides an innovative framework for the study of consumer value which is used to critically examine the nature and type of value that consumers derive from the consumption experience - effiency, excellence, status, esteem, play, aesthetics, ethics, spirituality. Guaranteed to provoke debate and controversy, this is a courageous, individualistic and idiosyncratic book which should appeal to students of marketing, consumer behaviour, cultural studies and consumption studies. |
| customer wait time analysis: Google Certified Professional - Cloud Architect Exam Practice Questions & Actual Test Dumps Maester Books, 2020-01-12 A Professional Cloud Architect enables organizations to leverage Google Cloud technologies. With a thorough understanding of cloud architecture and Google Cloud Platform, this individual can design, develop, and manage robust, secure, scalable, highly available, and dynamic solutions to drive business objectives. The Google Cloud Certified - Professional Cloud Architect exam assesses your ability to: - Design and plan a cloud solution architecture. - Manage and provision the cloud solution infrastructure. - Design for security and compliance. - Analyze and optimize technical and business processes. - Manage implementations of cloud architecture. - Ensure solution and operations reliability. This Professional Cloud Architect exam practice test of Google Cloud has been advanced to test your knowledge before taking the official exam. Unlike other online simulation practice tests, you get an eBook version easy to read & remember these questions. You can simply rely on these 100+ questions for successfully certifying this exam. |
| customer wait time analysis: RFID Metrics William Oliver Hedgepeth, 2006-11-15 In today's hyper-competitive business climate, organizations are always under pressure to adapt to new technological trends or hot business process models. Based on the author's experience testing and implementing RFID technology in both industrial and military cases, this text explains how to evaluate the need for this technology. The author focuses on what problems RFID is meant to solve, if such problems exist in an organization, and what metrics to use for effective decision making. After establishing what RFID is and how it fits into the systems concept, the book discusses current RFID applications around the world, reveals key metrics for decision making as well as how to develop new metrics unique to RFID, demonstrates a war game for exploring RFID, and presents statistical methods for analyzing the data collected from the war games or gathered during implementation. |
| customer wait time analysis: Auto Restricted Zone/multi-user Vehicle System Study William S. Herald, 1977 |
| customer wait time analysis: Operations Management Joel D. Wisner, 2016-06-20 Finally, an operations management book to get excited about. Operations Management: A Supply Chain Process Approach exposes students to the exciting and ever-changing world of operations management through dynamic writing, application, and cutting-edge examples that will keep students interested and instructors inspired! Author Dr. Joel Wisner understands that today’s students will be entering a highly competitive global marketplace where two things are crucial: a solid knowledge of operations management and an understanding of the importance for organizations to integrate their operations and supply chain processes. With this in mind, Wisner not only provides a clear and comprehensive introduction to operations management, but also gives attention to the important processes involved in linking firms’ operations in a supply chain environment. |
| customer wait time analysis: Forecasting: principles and practice Rob J Hyndman, George Athanasopoulos, 2018-05-08 Forecasting is required in many situations. Stocking an inventory may require forecasts of demand months in advance. Telecommunication routing requires traffic forecasts a few minutes ahead. Whatever the circumstances or time horizons involved, forecasting is an important aid in effective and efficient planning. This textbook provides a comprehensive introduction to forecasting methods and presents enough information about each method for readers to use them sensibly. |
| customer wait time analysis: Air Force journal of logistics: vol26_no2 , |
| customer wait time analysis: Air Force Logistics Management Agency... , |
| customer wait time analysis: Information Technology in Hospitality , 2005 |
consumer、customer、client 有何区别？ - 知乎
对于customer和consumer，我上marketing的课的时候区分过这两个定义。 customer behavior：a broad term that covers individual consumers who buy goods and services for their own use …
Consumer与customer有区别吗？具体作什么区别？ - 知乎
Mar 18, 2014 · 一般把 customer 翻译做 “客户“ 比如你是杜蕾斯的生产商，那么中国总代，上海曼伦商贸有限公司，就是你的customer，然后从曼伦进货的全家就是曼伦的customer，然后隔 …
Windows 10 business 和 consumer 中的专业版有什么不同？ - 知乎
Mar 14, 2020 · Windows10 有business editions 和 consumer editions 版。其中每个都有 专业工作站版，可这2个专业工作…
想问一下大家web of science文献检索点不动 只能用作者检索怎么 …
手机电脑打开都是这样 我想用文献检索 不想用作者检索啊啊啊啊啊
什么是CRM系统？它的作用是什么？ - 知乎
CRM（Customer Relationship Management），即客户关系管理系统.。 是指利用软件、硬件和网络技术，为企业建立一个客户信息收集、管理、分析和利用的信息系统。通俗地讲， CRM就 …
请问金融系统中提到的KYC是做什么用的？ - 知乎
KYC看着高端，其实我们每个人都经历过。例如，当你去银行开户的时候，都必须要提交身份证件，甚至有时候还要提交家庭住址证明。这便是一个最简单的KYC。(也叫做CIP - Customer …
什么是SCRM？为什么企业要做SCRM？ - 知乎
SCRM翻译后的全程是：Social Customer Relationship Management ，可以看到这里的“S”原来是“Social”，也就是“社交”的意思。 尽管只是多了一个S，却将原先CRM呈现的客户管理行为转 …
什么是跨境电商，你们了解多少？ - 知乎
跨境电子商务是指不同国度或地域的买卖双方经过互联网以邮件或者快递等方式通关，将传统贸易中的展现、洽谈和成交环节数字化，完成产品进口的的新型贸易方式，当前主流的跨境电商形 …
有大神公布一下Nature Communications从投出去到Online的审稿 …
知乎，中文互联网高质量的问答社区和创作者聚集的原创内容平台，于 2011 年 1 月正式上线，以「让人们更好的分享知识、经验和见解，找到自己的解答」为品牌使命。知乎凭借认真、专业 …
新媒体的KOL、KOC是什么? - 知乎
KOC有双重身份，即Customer和Creator，KOC是消费者的同时也是创作者，是对消费者的消费决策起到关键作用的群体。 KOL与KOC在本质上截然不同，是两个群体。前者是推，而KOC是 …
consumer、customer、client 有何区别？ - 知乎
对于customer和consumer，我上marketing的课的时候区分过这两个定义。 customer behavior：a broad term that covers individual consumers who buy goods and services for their own use …
Consumer与customer有区别吗？具体作什么区别？ - 知乎
Mar 18, 2014 · 一般把 customer 翻译做 “客户“ 比如你是杜蕾斯的生产商，那么中国总代，上海曼伦商贸有限公司，就是你的customer，然后从曼伦进货的全家就是曼伦的customer，然后隔壁 …
Windows 10 business 和 consumer 中的专业版有什么不同？ - 知乎
Mar 14, 2020 · Windows10 有business editions 和 consumer editions 版。其中每个都有 专业工作站版，可这2个专业工作…
想问一下大家web of science文献检索点不动 只能用作者检索怎么 …
手机电脑打开都是这样 我想用文献检索 不想用作者检索啊啊啊啊啊
什么是CRM系统？它的作用是什么？ - 知乎
CRM（Customer Relationship Management），即客户关系管理系统.。 是指利用软件、硬件和网络技术，为企业建立一个客户信息收集、管理、分析和利用的信息系统。通俗地讲， CRM就 …
请问金融系统中提到的KYC是做什么用的？ - 知乎
KYC看着高端，其实我们每个人都经历过。例如，当你去银行开户的时候，都必须要提交身份证件，甚至有时候还要提交家庭住址证明。这便是一个最简单的KYC。(也叫做CIP - Customer …
什么是SCRM？为什么企业要做SCRM？ - 知乎
SCRM翻译后的全程是：Social Customer Relationship Management ，可以看到这里的“S”原来是“Social”，也就是“社交”的意思。 尽管只是多了一个S，却将原先CRM呈现的客户管理行为转移 …
什么是跨境电商，你们了解多少？ - 知乎
跨境电子商务是指不同国度或地域的买卖双方经过互联网以邮件或者快递等方式通关，将传统贸易中的展现、洽谈和成交环节数字化，完成产品进口的的新型贸易方式，当前主流的跨境电商形 …
有大神公布一下Nature Communications从投出去到Online的审稿 …
知乎，中文互联网高质量的问答社区和创作者聚集的原创内容平台，于 2011 年 1 月正式上线，以「让人们更好的分享知识、经验和见解，找到自己的解答」为品牌使命。知乎凭借认真、专业 …
新媒体的KOL、KOC是什么? - 知乎
KOC有双重身份，即Customer和Creator，KOC是消费者的同时也是创作者，是对消费者的消费决策起到关键作用的群体。 KOL与KOC在本质上截然不同，是两个群体。前者是推，而KOC是 …
