| certified training and development professional ctdp: Leadership-Driven HR David S. Weiss, 2013-01-04 Presents a new vision for HR's role in business Focusing on strategic solutions for HR, Leadership-Driven HR challenges the traditional view of HR as a service function and replaces it with a new vision of HR as an internal business accountable for the return on investment of essential corporate assets—people and organizational processes. Leadership-Driven HR provides practical strategies for leveraging HR's role, priorities, accountabilities, and organizational design. Focuses on strategic solutions for HR, addressing current and ongoing concerns in the world of HR Dr. David Weiss is President & CEO of Weiss International Ltd., which leads innovative consulting and HR projects that generate effective strategy, leadership, innovation, and HR solutions for leaders and employees HR serves a critical role in managing your most valuable assets. Discover new ways this department can create significant ROI for your business. |
| certified training and development professional ctdp: The Trainer's Portable Mentor Terrence L. Gargiulo, Ajay Pangarkar, Teresa Kirkwood, 2008-06-23 This highly accessible, comprehensive resource shares the passions and key lessons from an all-star cast of respected training professionals. The authors covers a range of training topics, from designing, writing, delivering, measuring, and managing training to developing business acumen. They have divided the book into five sections (Designing Training, Delivering Training, Workforce Performance and Learning, Measurement and Evaluation, and Professional Development), including over 60 articles as well as additional resources on a special Web site; helpful checklists, case studies, and assessments throughout; and an easily customizable CD. The Trainer's Portable Mentor is ideal for anyone new to the field of training and development as well as veterans looking for succinct practical nuggets they can put to use right away. |
| certified training and development professional ctdp: Increasing Learning & Development's Impact through Accreditation William J. Rothwell, Sandra L. Williams, Aileen G. Zaballero, 2020-03-09 This book provides a guide to the process of accrediting training programs, sets out how to achieve consistent measurement of the results of training, and explains why accreditation is critical for capturing and developing today’s workers’ skills, aiding retention, and boosting strategic organizational credibility with millennials. Workplace and executive training is a multi-billion dollar industry and yet an enormous percentage of that budget is spent on programs that have never been rigorously examined to ensure that they are fit for purpose and deliver value for the money. If you’re signing off on that budget, or asking your people to spend time on training programs, shouldn’t that concern you? Training accreditation offers vital quality assurance, ensures global consistency of results and delivers accountability for learning and performance outcomes. Apart from delivering better results and greater ROI, organizations can differentiate themselves from their competitors in the employment marketplace by offering accredited proprietary training. After all, digital natives, and indeed all of today’s most talented potential employees, expect (and increasingly demand) the high quality, engaging and transferable employee development that only accredited programs can deliver. Aligning with the standards set by the International Association of Continuing Education and Training (IACET) – today’s premier accreditation body for training programs – the authors offer principles for quality program structure, delivery, and improvement needed to achieve accreditation. They share practices used by high quality training program managers today, covering business alignment and program administration along with the planning, design, delivery and evaluation of learning systems. |
| certified training and development professional ctdp: Evaluating Organization Development Maureen Connelly Jones, William J Rothwell, 2017-07-06 Evaluating organization development (OD) and change is critical for any executive team, project manager, or consultant who wants to see the change effort sustain and successfully evolve. Evaluation can be the key to enacting real change that makes sense to the team, your customers, and your stakeholders while seeing your strategic plan make crucial differences. The process of evaluation is often missing from change initiatives, and many previous books have glossed over the topic, but Evaluating Organization Development: How to Ensure and Sustain the Successful Transformation makes planning, implementing, and then assessing your change efforts simple. With handy how-to lessons, pull-out tools that are ready to use, and case studies that guide the implementation of each step, your team will be able to show the impact and justify the resources for each project. In addition, your team benefits from this step-by-step guide because they too will now understand their role and be connected to meeting the challenge of each metric. When the team understands the goal and how to achieve it, everyone wins. |
| certified training and development professional ctdp: CustomHer Experience Katie Mares, 2023-02-14 The Buying Power of Women Although the female movement is interwoven into our social world and people preach “girl power,” brand experience expert Katie Mares has seen that this mindset hasn’t penetrated business branding or the experience businesses provide to women. Very few businesses focus on elevating “interaction” so that a brand experience includes a personal connection with the consumer and addresses their genuine interests and needs. This branding disconnect is a problem not only for female consumers but also for businesses that lose potential sales and women’s loyalty. CustomHer Experience provides businesses with the insight, guidance, and tools to • better understand the female consumer, • transform the transactional service a woman currently receives into the alluring, interactional experience she craves, • adjust their approach when interacting with customers, and • ignite a spark in their teams and companies. CustomHer Experience sends the clear message that true power comes when businesses focus on providing a brand and consumer experience that women—the world’s most influential consumers—can’t live without. When businesses start doing that—and doing it well—they can cultivate trust, build loyalty, earn referrals, and make top-line sales, and their female customers won’t want to go anywhere else. Katie Mares’s book is for anyone in business who wants to completely upend their industry. |
| certified training and development professional ctdp: The Handbook of Training Technologies William J. Rothwell, Marilynn N. Butler, Daryl L. Hunt, Jessica Li, Cecilia Maldonado, Karen Peters, 2010-04-15 This important resource offers an understanding of the basic principles that underlie training methods and the use of technology training in the workplace. The authors provide a primer for the four pervading and more advanced technologies used in business training—the Internet, computer-based training, knowledge management systems, and decision support tools. Appropriate for those who have little or no formal training in educational technology, this book addresses such topics as the decision to use, the pros and cons for using, and presentation strategies for media as varied as the Internet, teleconferencing, videoconferencing, satellite distance learning, and electronic performance support systems. Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file. |
| certified training and development professional ctdp: The IT Service Part 2 - The Handbook Pierre Bernard, 1970-01-01 Since the early 2000s numerous external scenarios and drivers have added significant pressures upon the IT organisations. Among many, these include:Regulatory compliance: data privacy requirements and corporate scandals have focused a requirement for transparency with high impact on IT organisationsEconomic pressures: require IT organisations to more closely align with business imperatives.The outcome has been an explosion of standards and frameworks each designed to support the IT organisation as it demonstrates to the world that they are the rock of an organisation: strong, reliable, effective and efficient. Most of these standards and frameworks have great elements but no organisation can adopt them all and many were created without sufficient considerations for interoperability.The IT Service (in 2 parts) looks at the key and very simple goals of an IT organisation and clearly and succinctly presents to the reader the best rock solid elements in the Industry. It then shows how all the key elements can easily crystallise together with great templates and check-lists.In Part 1 (another book) the reader is presented with the simple objectives that the IT department really must address.In Part 2 (this book) the reader gains expert advice on how the components of IT Service are crystallised in a real environment. There s a delightfully simple set of steps:OVERVIEW OF THE SERVICE DESIGN PACKAGETHE SERVICE STRATEGYASPECTS Of SERVICE DESIGNOUTPUTS OF THE SERVICE DESIGN PHASEOUTPUTS OF THE SERVICE TRANSITION PHASEOUTPUTS OF THE SERVICE OPERATION PHASEWithin these the Author gives a very simple set of templates (or tells you where they are to be found), practical guidance and very simple checklists. It s up the reader how far you develop each stage: a lot depends on the nature of your business of course. The joy of this approach is that the reader knows that all basic components are identified -- and that more extensive resources are referred to if the reader wishes to extend. |
| certified training and development professional ctdp: Community College Leaders on Workforce Development William J. Rothwell, Patrick E. Gerity, Vernon L. Carraway, 2017-01-31 This book has two things going for it that are rarely combined—it is fundamentally purposeful and it is useful. As the authors point out, there is a trilogy of needs confronting any business leader with a change agenda and/or transitioning into a new top role: influence, coalition building, and performance consulting. Of the three, performance consulting has received the least amount of attention in both the public and private-sector businesses. Because the focus on performance consulting rests primarily on the worker and the workplace environment, the authors contend that we must have a picture of how that environment has changed over the years. In this book, visionary leaders of community colleges will present their views about the present challenges and future approaches needed for community colleges to be successful. |
| certified training and development professional ctdp: Learning Metrics Ajay Pangarkar, Teresa Kirkwood, 2024-05-03 How do I know if Learning and Development (L&D) initiatives are making a difference to employee and business performance? What should I measure and how do I take a data-driven approach? Learning Metrics is a practical book for L&D professionals which answers these questions and provides guidance for measuring and communicating the impact of L&D activity in the business. It covers how to measure participant engagement with learning, learning retention and changes in employee performance post-learning. There is also guidance on how to measure on-the-job behaviour change as a result of learning, as well as metrics for measuring the organizational impact of learning. This book also has essential guidance on how to use learning analytics to assess the return on investment (ROI) of learning and how to use these results to adopt a data-driven approach and map learning metrics to organizational KPIs. Learning Metrics also includes guidance on how to communicate the impact of the company's learning and development activity to all business stakeholders. Full of practical guidance, examples, advice and case studies from organizations including Pfizer, Goldman Sachs, HSBC, Merck and Hewlett Packard, this is essential reading for all L&D professionals needing to measure the impact of L&D activity in the business but not sure where to start. |
| certified training and development professional ctdp: The SAGE Encyclopedia of Educational Technology J. Michael Spector, 2015-01-29 The SAGE Encyclopedia of Educational Technology examines information on leveraging the power of technology to support teaching and learning. While using innovative technology to educate individuals is certainly not a new topic, how it is approached, adapted, and used toward the services of achieving real gains in student performance is extremely pertinent. This two-volume encyclopedia explores such issues, focusing on core topics and issues that will retain relevance in the face of perpetually evolving devices, services, and specific techniques. As technology evolves and becomes even more low-cost, easy-to-use, and more accessible, the education sector will evolve alongside it. For instance, issues surrounding reasoning behind how one study has shown students retain information better in traditional print formats are a topic explored within the pages of this new encyclopedia. Features: A collection of 300-350 entries are organized in A-to-Z fashion in 2 volumes available in a choice of print or electronic formats. Entries, authored by key figures in the field, conclude with cross references and further readings. A detailed index, the Reader’s Guide themes, and cross references combine for search-and-browse in the electronic version. This reference encyclopedia is a reliable and precise source on educational technology and a must-have reference for all academic libraries. |
| certified training and development professional ctdp: The IT Service Part 1 - The Essentials Pierre Bernard, 1970-01-01 Make it Simple and Keep it SimpleSince the early 2000s numerous external scenarios and drivers have added significant pressures upon the IT organisations. Among many, these include:Regulatory compliance: data privacy requirements and corporate scandals have focused a requirement for transparency with high impact on IT organisationsEconomic pressures: require IT organisations to more closely align with business imperatives.The outcome has been an explosion of standards and frameworks each designed to support the IT organisation as it demonstrates to the world that they are the rock of an organisation: strong, reliable, effective and efficient. Most of these standards and frameworks have great elements but no organisation can adopt them all and many were created without sufficient considerations for interoperability. The IT Service (in 2 parts) looks at the key and very simple goals of an IT organisation and clearly and succinctly presents to the reader the best rock solid elements in the Industry. It then shows how all the key elements can easily crystallise together with great templates and check-lists. In Part 1 (this book) the reader is presented with the simple objectives that the IT organisation really must address. The author uses his extensive expertise to present to the reader they key themes and processes that apply. In order to keep it simple the author strips down what appears to be complex standards into their basic components and demonstrates to the reader that these components are actually common sense. The author s independence means that the reader doesn t get one view of one or two approaches every aspect of the IT service is considered and presented to create a unique holistic view of the basic building blocks of a rock solid IT department. Topics included are:Designing The ServiceManagement Of RisksTransitioning The ServiceManaging The Service Day-To-DayImprovement EffortsUpcoming TrendsN.B.: In Part 2 (another book) the reader gains expert advice on how the components of IT Service are crystallised in a real environment. |
| certified training and development professional ctdp: Instructor Excellence Bob Powers, William J. Rothwell, 2010-06-16 When the first edition of Instructor Excellence was published in 1992, it became an instant bestseller among professionals who deliver and manage training. This thoroughly revised and updated second edition complements the timeless standards that made the first edition a classic as well as covers relevant developments in the design and delivery of training, including online and videoconferencing facilitation and current research on what sets exemplary instructors apart from the average. |
| certified training and development professional ctdp: Measuring the Success of Sales Training Patricia Pulliam Phillips, Jack J. Phillips, Rachel Robinson, 2013-02-28 It has never been more important to show examples of sales skills at work. The process to evaluate these skills is sometimes perceived as straightforward and routine, simply a matter of tracking the sales gains after the program has been conducted. But credibly Measuring the Success of Sales Training programs is a bit more involved than that. Experts in the practice of ROI measurement, Jack and Patricia Phillips have collected a new book of ROI case studies, with a focus on sales training programs. The case studies presented in this book demonstrate how to use of the ROI Methodology to properly measure the results of sales programs. These studies come from all over the world, in many different disciplines and concentrations, from financial services to the public sector. The use of the ROI Methodology addresses issues that are sometimes omitted from other casebooks. First, since many other factors influence sales, there must always be a step to isolate the effects of the sales training program on the sales (each study features this step). Second, when converting to monetary value, only the profit margins of increased sales must be used, not the sales themselves—a mistake made by many. Third, the stream of monetary benefits for the increased profits must be conservative, usually representing only one year. Sponsors need a credible, conservative approach to measuring ROI—one that meets these challenges. All of the case studies in this book will address these issues, providing examples and benchmarks for others to use to evaluate these important types of programs. |
| certified training and development professional ctdp: Opportunities for Vocational Study Phillip Charles Wright, Josée G. Guidry, Judy Blair, 1994 Includes professional and trade associations. |
| certified training and development professional ctdp: Innovation Leadership David Gliddon, William Rothwell, 2018-06-12 A leader's ability to discover and implement innovations is crucial to adapting to changing technologies and customer preferences, enhancing employee creativity, developing new products, supporting market competitiveness, and sustaining economic growth. Gliddon and Rothwell provide an exciting and comprehensive resource for readers that are currently seeking to build success in organizations with new ideas. Innovation leadership involves synthesizing different leadership styles in organizations to influence employees to produce creative ideas, products, services, and solutions. It is a practice and an approach to organization development and organizational change. Innovation leadership commonly includes four basic stages, which are: (a) support for idea generation, (b) identifying innovations, (c) evaluating innovations, and (d) implementation. There are two types of innovations, including: (a) exploratory innovation, which involves generating brand new ideas, and (b) value-added innovation, which involves modifying and renewing ideas that already exist. The two fundamental leadership theories that are generally necessary for innovation leadership are path-goal theory and Leader Member Exchange theory. The key role in the practice of innovation leadership is that of the innovation leader. However, there are currently multiple perspectives on the definition of an innovation leader. An individual in an organization, a group within an organization, the organization itself, and even a community, state, or nation can be considered an innovation leader. The book explores each of these perspectives on the definition of an innovation leader. |
| certified training and development professional ctdp: The Trainer's Balanced Scorecard Ajay Pangarkar, Teresa Kirkwood, 2012-06-29 The balanced scorecard (BSC) is increasingly the strategic business tool of choice for many organizations. One of the four components of the BSC, ?learning and growth,? is largely misunderstood, underutilized, and ineffectively applied. The BSC framework provides an opportunity for management and workplace learning and performance professionals to communicate through a common language, establish realistic and measurable targets, and align and support the rest of the organization in a strategic way. This book provides proven guidance and customizable tools to measure the role of learning and performance, link it to organizational objectives, and communicate to management results in a common language. |
| certified training and development professional ctdp: Performance Consulting Dana Gaines Robinson, James Robinson, 2008-04-01 In 1995 the first edition of Performance Consulting introduced a concept which has since become a cornerstone of the human resource, learning and organizational development fields: training and HR solutions do not take place in a vacuum but must be tied to an organization's business goals. Performance consulting is a process in which a client and consultant partner to achieve business goals by optimizing workgroup performance. In this updated edition, Dana and Jim Robinson draw on what they've learned since the first edition was published twelve years ago, providing both a robust conceptual framework and improved tools and techniques to help the reader move from the traditional role to that of a Performance Consultant. They show readers how to form partnerships with management, help to identify performance required to ensure that business goals are achieved and assist management in taking actions needed for performance to change. They also illustrate the “how-to’s” for assisting management to identify the performance required to achieve business goals; and determining the degree to which the work environment supports and encourages the performance required. Effective HR and learning consultants master both the “science” (the analytical and assessment techniques) and the “art” (the consultative and partnering practices) of performance consulting. For the science of performance consulting, dozens of analytic tools, templates and assessment techniques are provided in the book. Regarding the art, the Robinsons describe the concepts and practices of ACT—building Access, Credibility and Trust—with business managers. In addition, two brand new chapters are dedicated to the skills of reframing requests for solutions into discussion of business goals and performance requirements; and Initiating business goals discussions with business managers and identifying strategic opportunities to partner with those managers in a proactive manner. Performance Consulting Toolkit - The second edition of Performance Consulting references graphic and adaptable tools that can be downloaded to support the performance consulting work the Robinsons describe. These tools are available to purchase and download from this product page. See the Table of Contents link for the full listing of the tools. Some tools (in Adobe PDF) can be printed and shared; others (in Microsoft Word) can be adapted to your specific needs and application requirements. |
| certified training and development professional ctdp: Education and Training Services Canada. Service Industries and Capital Projects, 1998 In the emerging global knowledge-based economy, intellectual capital has displaced natural resources as a primary determinant of economic strength and competitiveness. Canada's education and training services industry can play an important role in helping Canadians acquire the knowledge and skills needed to find jobs in this new economy. This overview of the education and training services industry gives a general picture of the strengths, weaknesses and prospects of this industry sector so that providers and governments can develop practical approaches to strengthen the industry. |
| certified training and development professional ctdp: Implementing Training Scorecards (In Action Case Study Series) Lynn Schmidt, 2023-05-26 Employ a structure for establishing, tracking, compiling, and communicating training results. How do you know that your HR or training department has accomplished its objectives? A training scorecard enables you to evaluate your programs subjectively and standardize the tracking process. Implementing Training Scorecards features eight powerful case studies that illustrate how to use and implement training scorecards. |
| certified training and development professional ctdp: Handbook of Research on Educational Communications and Technology J. Michael Spector, M. David Merrill, Jan Elen, M. J. Bishop, 2013-07-03 The 4th edition of the Handbook of Research on Educational Communications and Technology expands upon the previous 3 versions, providing a comprehensive update on research pertaining to new and emerging educational technologies. Chapters that are no longer pertinent have been eliminated in this edition, with most chapters being completely rewritten, expanded, and updated Additionally, new chapters pertaining to research methodologies in educational technology have been added due to expressed reader interest. Each chapter now contains an extensive literature review, documenting and explaining the most recent, outstanding research, including major findings and methodologies employed. The Handbook authors continue to be international leaders in their respective fields; the list is cross disciplinary by design and great effort was taken to invite authors outside of the traditional instructional design and technology community. |
| certified training and development professional ctdp: Pivot - Earned, Purposeful, Designed Surprises in Training Bruce Bullock, 2013-02 Pivot is a proven process for trainers to convert participants into followers. |
| certified training and development professional ctdp: Enhancing Human Performance Craig Speelman, 2014-03-17 The chapters in this book have their origins in papers presented at one of two conferences organised by the Global Science and Technology Forum (GSTF): the Annual International Conference on Human Resource Management and Professional Development (HRM and PD) 2012, and the Annual Conference on Cognitive and Behavioural Psychology (CBP) 2013, both held in Singapore. On the basis of these presentations, authors were invited to re-work their papers to fit within the theme of “enhancing human performance”. This theme was deliberately broad so as to include a wide range of research areas, and yet was sufficiently specific that the chapters would cohere as different perspectives on the factors that affect human performance. This collection of chapters reflects the disparate contexts in which human performance is examined, and the many factors that impinge on performance in a negative way, and the conditions under which performance can be improved. The book explores topics such as: the effects of a computer maths game on the acquisition of arithmetic skills in school children; the effects of exercise on cognition in children with autism spectrum disorder; the influence of bilingualism on visuospatial memory; the potential beneficial effects of beliefs in the extraordinary (e.g., paranormal phenomena); an examination of how attention to food-related images is affected as a function of food deprivation; the factors that affect the perceived effort of credit repayment; the impact of the emotional valence of faces on the spatial direction of attention; emotional eating in Thailand; the relationship between work roles, worker characteristics and work performance; the relationship between national culture and national innovation; and organisational preparation for Generation Y leaders. |
| certified training and development professional ctdp: Managing the New Generation Carolin Rekar Munro, 2014-10-31 This book is written to help managers and business leaders harness the talent and skills of Gen Y. |
| certified training and development professional ctdp: The Routledge Companion to Human Resource Development Rob F. Poell, Tonette S. Rocco, Gene L. Roth, 2014-09-25 The field of Human Resource Development (HRD) has grown in prominence as an independent discipline from its roots in both management and education since the 1980s. There has been continual debate about the boundaries of HRD ever since. Drawing on a wide and respected international contributor base and with a focus on international markets, this book provides a thematic overview of current knowledge in HRD across the globe. The text is separated into nine sections which explore the origins of the field, adjacent and related fields, theoretical approaches, policy perspectives, interventions, core issues and concerns, HRD as a profession, HRD around the world, and emerging topics and future trends. An epilogue rounds off the volume by considering the present and future states of the discipline, and suggesting areas for further research. The Routledge Companion to Human Resource Development is an essential resource for researchers, students and HRD professionals alike. |
| certified training and development professional ctdp: Building Business Acumen for Trainers Terrence L. Gargiulo, Ajay Pangarkar, Teresa Kirkwood, Tom Bunzel, 2006-12-13 As a training and development or human resource professional, do you have the knowledge, skills, and experience you need to become an indispensable strategic partner within your organization? Building Business Acumen for Trainers provides step-by-step practical advice on business practices guaranteed to win the support, respect, and attention of your organization. Written for both new and seasoned professionals, this essential resource will show how to put into practice the three critical areas of business acumen: Finance skills Partnering skills Communication skills |
| certified training and development professional ctdp: Human Resources Management in Canada Gary Dessler, Nina D. Cole, Virginia L. Sutherland, 1998-04 Appropriate for Human Resource Management and Personnel courses. This comprehensive review of essential HRM concepts and techniques is complemented by the authors' highly readable style. The text provides extensive coverage of all essential HRM topics such as job analysis, recruitment, selection, orientation, training, compensation and benefits, performance appraisal, health and safety, and union-management relations. |
| certified training and development professional ctdp: Dare to Lead Brené Brown, 2018-10-09 #1 NEW YORK TIMES BESTSELLER • Brené Brown has taught us what it means to dare greatly, rise strong, and brave the wilderness. Now, based on new research conducted with leaders, change makers, and culture shifters, she’s showing us how to put those ideas into practice so we can step up and lead. Don’t miss the five-part HBO Max docuseries Brené Brown: Atlas of the Heart! NAMED ONE OF THE BEST BOOKS OF THE YEAR BY BLOOMBERG Leadership is not about titles, status, and wielding power. A leader is anyone who takes responsibility for recognizing the potential in people and ideas, and has the courage to develop that potential. When we dare to lead, we don’t pretend to have the right answers; we stay curious and ask the right questions. We don’t see power as finite and hoard it; we know that power becomes infinite when we share it with others. We don’t avoid difficult conversations and situations; we lean into vulnerability when it’s necessary to do good work. But daring leadership in a culture defined by scarcity, fear, and uncertainty requires skill-building around traits that are deeply and uniquely human. The irony is that we’re choosing not to invest in developing the hearts and minds of leaders at the exact same time as we’re scrambling to figure out what we have to offer that machines and AI can’t do better and faster. What can we do better? Empathy, connection, and courage, to start. Four-time #1 New York Times bestselling author Brené Brown has spent the past two decades studying the emotions and experiences that give meaning to our lives, and the past seven years working with transformative leaders and teams spanning the globe. She found that leaders in organizations ranging from small entrepreneurial startups and family-owned businesses to nonprofits, civic organizations, and Fortune 50 companies all ask the same question: How do you cultivate braver, more daring leaders, and how do you embed the value of courage in your culture? In this new book, Brown uses research, stories, and examples to answer these questions in the no-BS style that millions of readers have come to expect and love. Brown writes, “One of the most important findings of my career is that daring leadership is a collection of four skill sets that are 100 percent teachable, observable, and measurable. It’s learning and unlearning that requires brave work, tough conversations, and showing up with your whole heart. Easy? No. Because choosing courage over comfort is not always our default. Worth it? Always. We want to be brave with our lives and our work. It’s why we’re here.” Whether you’ve read Daring Greatly and Rising Strong or you’re new to Brené Brown’s work, this book is for anyone who wants to step up and into brave leadership. |
| certified training and development professional ctdp: 求職人聖經〈第二版〉 Marge Watters, 2004 |
| certified training and development professional ctdp: Serious Performance Consulting According to Rummler Geary A. Rummler, 2007-03-20 Learn what Geary Rummler means by Serious Performance Consulting (SPC) as you follow an extensive case study that shows what SPC engagement looks like and what a serious performance consultant does. In this examination, you'll see how to use SPC to: Find a viable critical business issue and establish how a project's success will be evaluated. Use a conceptual performance analysis framework to generate hypotheses for gaps in results. Establish the difference between is and should performance and the find the cause behind it. Specify a solution set that addresses all significant factors that affect the gap in results. The idea behind Serious Performance Consulting According to Rummler is as simple as it is brilliant: Take a successful project and let the reader follow the performance consultant through the project. Geary Rummler tops it off with a play-by-play commentary in which he explains the consultant's reasoning and offers the reader the benefit of his experience. ?Klaus Wittkuhn, certified performance technologist and management consultant, Germany and South Africa No smoke, no mirrors, no double-talk. This is much more than a how-to book; it's a professional development plan for any performance consultant who wants to master the craft. ?John Coné, former chief learning officer, Dell Computer, and consultant in organizational learning |
| certified training and development professional ctdp: The Squiggly Line Career Angela Champ, 2020-11-27 Filled with interactive exercises and practical advice, this is a must-read for job seekers looking for their next step and for recruiters tasked with finding the perfect candidate, changing the way we think about careers and recruitment. |
| certified training and development professional ctdp: PMP Exam Practice Test and Study Guide J. LeRoy Ward, Ginger Levin, 2016-04-19 PMP Exam: Practice Test and Study Guide, Ninth Edition uses self-study to help readers increase their chances of passing the PMP certification exam the first time. This spiral-bound edition includes 40 multiple-choice practice questions in each of the ten knowledge areas and in the professional and social responsibilities domain. It prese |
| certified training and development professional ctdp: Performance Consulting Dana Gaines Robinson, James C. Robinson, Jack J. Phillips, Patricia Pulliam Phillips, Dick Handshaw, 2015-06 NEW EDITION, REVISED AND UPDATED In America, organizations spend $175 billion in training initiatives and more than $500 billion in human resource solutions every year yet often have little to show for it. One reason is that people “jump to solutions” before they identify the causes of the problem. Performance consultants are effective because they partner with clients to clarify business goals and determine root causes for gaps between desired and current results. Only then are specific solutions agreed upon and implemented. This third edition of the classic book that introduced performance consulting adds a wealth of new material. There are new case examples throughout and four new chapters providing detailed steps for measuring results from performance consulting initiatives on five different levels, including ROI. The book includes a never-before-published Alignment and Measurement Model, allowing you to connect organizational needs and performance consulting initiatives designed to address those needs with the appropriate level of measurement. This remains a profoundly practical book, featuring tools, models, and checklists. It will enable you to make a difference in your organization that is valued, measurable, and sustainable. |
| certified training and development professional ctdp: Critical Human Resource Development Jim Stewart, Clare Rigg, Kiran Trehan, 2007 Focuses on organisational goals and those of other stakeholders and society at large. This book provides an insight into the potential benefits and pitfalls, expectations and concerns of advancing a critical view of HRD in practice. It is intended for lecturers, students and practitioners who are aching for a critical analysis. |
| certified training and development professional ctdp: Your Leadership Edge Ravinder Tulsiani, 2014-12-30 Not everyone is born a great leader, but anyone can foster core leadership competencies for themselves and become actionable, effective leaders. If you're ready to take the next step in your career and learn the secrets to effectively motivating and developing your team, Your Leadership Edge is the program to take you there. Your Leadership Edge is not just another leadership development self-help book; it is a complete management training program. The leadership training guide is geared toward managers, supervisors and executives of all backgrounds and experience levels and provides concrete steps that you can take to become a better leader right away. As you work through the management training guide, Your Leadership Edge will help you assess your own leadership competencies and allow you to identify your strengths and weaknesses. From there, the leadership development program helps you find ways to overcome the obstacles that stand in your way of being the type of effective leader that motivates, inspires and retains employees. In the pages of Your Leadership Edge, you won't find broad discussions of leadership development that are difficult to relate to or use to affect change in your own leadership style. Instead, you'll engage in a series of exercises and activities that make the concepts discussed relevant to your own position. It's this difference that makes this leadership training program so powerful. By the end, you will have a deeper appreciation of your own level of leadership skills and be poised to lead those who report to you in a way that maximizes their job satisfaction and improves their overall performance. Discover the leadership skills that transform subordinates into productive, positive and driven teams that are poised to accomplish their goals. Become the type of leader that you have always wanted to be. Order the paperback version of Your Leadership Edge or download this life-changing leadership training program for your Kindle today. |
| certified training and development professional ctdp: A Guide to Assessing Needs Ryan Watkins, Maurya West Meiers, Yusra Visser, 2012-01-06 Making informed decisions is the essential beginning to any successful development project. Before the project even begins, you can use needs assessment approaches to guide your decisions. This book is filled with practical strategies that can help you define the desired results and select the most appropriate activities for achieving them. |
| certified training and development professional ctdp: The Teacher Self-Care Manual Patrice Palmer, 2019-10-11 Self-Care Smarter, Not Harder This is a thoughtful, concise resource to keep on hand when you need that reminder to take care of yourself. Patrice's message is one I fully endorse as a fellow advocate for the well-being of educators. —Tina H. Boogren, author, 180 Days of Self-Care for Busy Educators and Take Time for You: Self-Care Action Plans for Educators Her message that teachers need to make themselves a priority and practice self-care is one that needs to be heard. — Robert Dunlop, Educator, Speaker and Author, S.T.R.I.V.E. for Happiness in Education A short, easily assimilated guide to teacher self care. The book contains a host of practical tips, looking both at what schools can do and how teachers can look after themselves better physically, and make vital changes to their mindset.— Rachael Roberts, teacher, trainer, life-coach and author of 30 Ways to Mindfulness Practical, to the point, and easy to read, this book is full of ways anyone can reevaluate their life balance and manage their day-to-day well-being — Ruth Pearce, Author, Speaker, Transformational Leader, Project Manager at VIA Institute on Character Compelling and practical, Patrice provides teachers with actionable self-care strategies for right now — Annemarie, Founder of Speak Confident English It is only recently that we've realized that our expectations for teachers are just not healthy! We can't be everything and everyone to all our students, all the time, much as we wish we could. But so many teacher self-care books encourage you to do even more! Now you have to find time for journaling, yoga, coffee dates, and more. Plus you feel guilty the whole time, because you're not planning lessons or buying pencils to give your students before their big exam Friday! The Teacher Self-Care Manual: Simple Strategies for Stressed Teachers by teacher, trainer, and coach Patrice Palmer provides simple, easy-to-apply strategies that will help you take care of yourself. Patrice leads you through the simple processes of changing the mindsets and habits that make us work until we burn out! Clearly and thoughtfully written, Palmer gives you the awareness and tools you need to be a great teacher without sacrificing yourself! And she should know. She’s been through teacher burnout and come out the other side. The book also features: *Tips you can apply right now *Activities to help you find your strengths *Exercises to share with your students *Advice for administrators to support teachers and their own mental health 8Book-club discussion questions |
| certified training and development professional ctdp: The 2007 Pfeiffer Annual Elaine Biech, 2006-11-28 Shifting work patterns, constant organizational change, and a continually increasing demand for new knowledge, challenges even the most experienced training professional. Under these conditions, proven, ready-to-use resources are immensely useful. None more so than The 2007 Pfeiffer Annual: Training which provides instant access to a wealth of knowledge about training and development, and proven tools that can be put to use with a minimum of preparation. |
| certified training and development professional ctdp: CMBEBIH 2019 Almir Badnjevic, Ranko Škrbić, Lejla Gurbeta Pokvić, 2019-05-10 This volume gathers the proceedings of the International Conference on Medical and Biological Engineering, which was held from 16 to 18 May 2019 in Banja Luka, Bosnia and Herzegovina. Focusing on the goal to ‘Share the Vision’, it highlights the latest findings, innovative solutions and emerging challenges in the field of Biomedical Engineering. The book covers a wide range of topics, including: biomedical signal processing, medical physics, biomedical imaging and radiation protection, biosensors and bioinstrumentation, bio-micro/nano technologies, biomaterials, biomechanics, robotics and minimally invasive surgery, and cardiovascular, respiratory and endocrine systems engineering. Further topics include bioinformatics and computational biology, clinical engineering and health technology assessment, health informatics, e-health and telemedicine, artificial intelligence and machine learning in healthcare, as well as pharmaceutical and genetic engineering. Given its scope, the book provides academic researchers, clinical researchers and professionals alike with a timely reference guide to measures for improving the quality of life and healthcare. |
| certified training and development professional ctdp: Adult Learning Sharan B. Merriam, Laura L. Bierema, 2013-09-03 Solidly grounded in theory and research, but concise and practice-oriented, Adult Learning: Linking Theory and Practice is perfect for master’s-level students and practitioners alike. Sharan Merriam and Laura Bierema have infused each chapter with practical applications for instruction which will help readers personally relate to the material. The contents covers: Adult Learning in Today’s World Traditional Learning Theories Andragogy Self-Directed Learning Transformative Learning Experience and Learning Body and Spirit in Learning Motivation and Learning The Brain and Cognitive Functioning Adult Learning in the Digital Age Critical Thinking and Critical Perspectives Culture and Context Discussion questions and activities for reflection are included at the end of each chapter. |
| certified training and development professional ctdp: Teams Unleashed Phillip Sandahl, Alexis Phillips, 2019-10-08 FROM THE CO-AUTHOR OF THE WORLDWIDE BESTSELLER, Co-Active Coaching, Fourth Edition: The proven framework for transformative conversations at work and in life Teams Unleashed provides a map and compass for engaged, sustainable, and improved team performance. This practical approach uses the everyday language of teams to highlight what's working, and uncover what's not, and gives teams the tools to to incorporate new practices that build team effectiveness. This is an approach proven in the real world of teams since 2005 and used by thousands of teams worldwide. The steps outlined are based on the fundamentals of coaching-a powerful, repeatable process to support and empower change that makes a difference. Teams Unleashed introduces the five core competencies for working effectively with teams, describes the essential team coaching skills and provides exercises and activities to generate the important conversations that lead to new understanding and new team norms. This is a book for those who work with and lead teams: team and executive coaches, internal HR, OD and L&D professionals, and team leaders. This is an approach that gives teams a way to get clear We are here; the tools to design Where we go from here; and the structure and accountability to stay on track for team success. |
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