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| change management case study examples: Organizational Change Explained Sarah Coleman, Bob Thomas, 2017-02-03 The best way to learn how to navigate change successfully is to look at practical examples of change management programmes. Organizational Change Explained shares stories and insights from experienced change practitioners so professionals can reflect on their own work, respond critically to what others have done, and take away new tools and techniques to apply to their own change management practice. The book includes a range of cases from different sectors and countries including GlaxoSmithKline and the NHS to offer insights no matter the scale of the change management programme. Organized around central themes such as shaping and design, change leadership, and communication and engagement, Organizational Change Explained presents each case alongside an introduction, conclusion, list of key learning points, questions for reflection and sources of further reading. The book is invaluable to anyone tasked with leading or managing change within their teams, projects, departments or divisions, whether at local level or across geographic locations, countries and cultures. |
| change management case study examples: Site Reliability Engineering Niall Richard Murphy, Betsy Beyer, Chris Jones, Jennifer Petoff, 2016-03-23 The overwhelming majority of a software system’s lifespan is spent in use, not in design or implementation. So, why does conventional wisdom insist that software engineers focus primarily on the design and development of large-scale computing systems? In this collection of essays and articles, key members of Google’s Site Reliability Team explain how and why their commitment to the entire lifecycle has enabled the company to successfully build, deploy, monitor, and maintain some of the largest software systems in the world. You’ll learn the principles and practices that enable Google engineers to make systems more scalable, reliable, and efficient—lessons directly applicable to your organization. This book is divided into four sections: Introduction—Learn what site reliability engineering is and why it differs from conventional IT industry practices Principles—Examine the patterns, behaviors, and areas of concern that influence the work of a site reliability engineer (SRE) Practices—Understand the theory and practice of an SRE’s day-to-day work: building and operating large distributed computing systems Management—Explore Google's best practices for training, communication, and meetings that your organization can use |
| change management case study examples: Software Change Management Donald J. Reifer, 2011-12-22 Why is it so difficult to change organizations? What does it really take to make “process improvement” yield measurable results? For more than 30 years, Donald Riefer has been guiding software teams through the technical, organizational, and people issues that must be managed in order to make meaningful process changes—and better products. This practical guide draws from his extensive experience, featuring 11 case studies spanning the public and private sectors and even academia. Each case study illuminates the original conditions; describes options and recommendations; details reactions, outcomes, and lessons learned; and provides essential references and resources. Eleven case studies provide insightful, empirical data from real-world organizations Provides a broad view across organizational settings and factors, such as personnel, and technical environments, including cloud, Agile, and open source options Illuminates the hard-won lessons, tradeoffs, and impacts—with advice on how to engineer successful, sustainable changes yourself |
| change management case study examples: The Science of Successful Organizational Change Paul Gibbons, 2015 Identifies dozens of myths, bad models, and unhelpful metaphors, replacing some with twenty-first century research and revealing gaps where research needs to be done ... Links the origins of theories about change to the history of ideas and suggests that the human sciences will provide real breakthroughs in our understanding of people in the twenty-first century ... Change fundamentally involves changing people's minds, yet the most recent research shows that provision of facts may 'strengthen' resistance ... will help you build influence, improve communication, optimize decision making, and sustain change--Jacket. |
| change management case study examples: Leading Change John P. Kotter, 2012 From the ill-fated dot-com bubble to unprecedented merger and acquisition activity to scandal, greed, and, ultimately, recession -- we've learned that widespread and difficult change is no longer the exception. By outlining the process organizations have used to achieve transformational goals and by identifying where and how even top performers derail during the change process, Kotter provides a practical resource for leaders and managers charged with making change initiatives work. |
| change management case study examples: Managing Transitions (25th anniversary edition) William Bridges, Susan Bridges, 2017-01-10 The business world is constantly transforming. When restructures, mergers, bankruptcies, and layoffs hit the workplace, employees and managers naturally find the resulting situational shifts to be challenging. But the psychological transitions that accompany them are even more stressful. Organizational transitions affect people; it is always people, rather than a company, who have to embrace a new situation and carry out the corresponding change. As veteran business consultant William Bridges explains, transition is successful when employees have a purpose, a plan, and a part to play. This indispensable guide is now updated to reflect the challenges of today's ever-changing, always-on, and globally connected workplaces. Directed at managers on all rungs of the corporate ladder, this expanded edition of the classic bestseller provides practical, step-by-step strategies for minimizing disruptions and navigating uncertain times. |
| change management case study examples: ADKAR Jeff Hiatt, 2006 In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to build awareness, create desire, develop knowledge, foster ability and reinforce changes in your organization. The ADKAR Model is changing how we think about managing the people side of change, and provides a powerful foundation to help you succeed at change. |
| change management case study examples: Successful Change Management in Health Care Annette Chowthi-Williams, Geraldine Davis, 2022-03-03 Change is frequent in healthcare, yet change management is often far from perfect. This book considers the complexity of change within large organisations, explores existing models of change and emphasises the vital role of emotional and cognitive readiness in successful change management. Despite the plethora of organisational change management approaches used in healthcare, the success rate of change in organisations can be as low as 30 percent. New thinking about change management is required to improve success in service development, improvement and innovation. Arguing that emotional and cognitive readiness for change requires engagement with the people involved, and a thorough understanding of areas of friction and potential challenge, this book also delves into the neglected issue of emotion, examining emotional labour and emotion and change. It investigates how human emotion can be incorporated into Change Management Models, alongside and intertwined with cognitive approaches, to support effective change. Using the NHS as a central case study, this book incorporates examples of actual change from a range of healthcare settings from acute to primary care, enabling readers to see how Change Management Models can be adapted and utilised in practice. This is an essential read for students, as future change leaders, and practitioners and managers leading and managing change in healthcare. |
| change management case study examples: Tempered Radicals Debra Meyerson, 2003 This text explores the experiences of tempered radicals. These are people who want to become valued and successful members of their organisations without selling out on who they are and what they believe in. |
| change management case study examples: The Three-Box Solution Vijay Govindarajan, 2016-04-26 How to Innovate and Execute Leaders already know that innovation calls for a different set of activities, skills, methods, metrics, mind-sets, and leadership approaches. And it is well understood that creating a new business and optimizing an already existing one are two fundamentally different management challenges. The real problem for leaders is doing both, simultaneously. How do you meet the performance requirements of the existing business—one that is still thriving—while dramatically reinventing it? How do you envision a change in your current business model before a crisis forces you to abandon it? Innovation guru Vijay Govindarajan expands the leader’s innovation tool kit with a simple and proven method for allocating the organization’s energy, time, and resources—in balanced measure—across what he calls “the three boxes”: • Box 1: The present—Manage the core business at peak profitability • Box 2: The past—Abandon ideas, practices, and attitudes that could inhibit innovation • Box 3: The future—Convert breakthrough ideas into new products and businesses The three-box framework makes leading innovation easier because it gives leaders a simple vocabulary and set of tools for managing and measuring these different sets of behaviors and activities across all levels of the organization. Supported with rich company examples—GE, Mahindra & Mahindra, Hasbro, IBM, United Rentals, and Tata Consultancy Services—and testimonies of leaders who have successfully used this framework, this book solves once and for all the practical dilemma of how to align an organization on the critical but competing demands of innovation. |
| change management case study examples: The Language of Change Paul Watzlawick, 1993 In this groundbreaking book, a world authority on human communication and communication therapy points out a basic contradiction in the way therapists use language. Although communications emerging in therapy are ascribed to the mind's unconscious, dark side, they are habitually translated in clinical dialogue into the supposedly therapeutic language of reason and consciousness. But, Dr. Watzlawick argues, it is precisely this bizarre language of the unconscious which holds the key to those realms where alone therapeutic change can take place. |
| change management case study examples: Accelerate John P. Kotter, 2014-04-08 Describes how organizations can learn to move swiftly to accommodate change while still providing the necessary structures that nurture employees and long-term success. |
| change management case study examples: Product Lifecycle Management in the Era of Internet of Things Abdelaziz Bouras, Benoit Eynard, Sebti Foufou, Klaus-Dieter Thoben, 2016-04-20 This book constitutes the refereed proceedings of the 12th IFIP WG 5.1 International Conference on Product Lifecycle Management, PLM 2015, held in Doha, Qatar, in October 2015. The 79 revised full papers were carefully reviewed and selected from 130 submissions. The papers are organized in the following topical sections: smart products, assessment approaches, PLM maturity, building information modeling (BIM), languages and ontologies, product service systems, future factory, knowledge creation and management, simulation and virtual environments, sustainability and systems improvement, configuration and engineering change, education studies, cyber-physical and smart systems, design and integration issues, and PLM processes and applications. |
| change management case study examples: Cases in Leadership W. Glenn Rowe, 2012-04-04 Cases in Leadership, Third Edition is a unique collection of 32 real-world leadership cases from Ivey Publishing plus 16 practitioner readings from the Ivey Business Journal. The updated casebook helps business students gain a better understanding of leadership and enables them to be more effective leaders through their careers. Each of the selected cases are about complex leadership issues that require the attention of the decision maker. This casebook provides an invaluable supplement to any standard leadership text by connecting theory to actual cases. However, it has been organized to work especially well in conjunction with the Sixth Edition of Peter Northouse’s Leadership: Theory and Practice. |
| change management case study examples: Hidden Truths David Fubini, 2020-12-03 Complete your leadership toolkit with this inside look at high-level, executive positions Hidden Truths: What Leaders Need to Hear But Are Rarely Told delivers profound and rarely discussed insights about C-suite jobs that provide aspiring leaders with practical, new skills that will equip them for the immense challenges of their desired jobs. Through 14 illuminating chapters, accomplished Harvard Business School faculty member and former Senior Partner of McKinsey & Company sets out the essential habits that help leaders create success, time and time again. You'll learn: How to recognize the limits of monetary incentives for employees and colleagues To manage your relationships with members of the Board of Directors How to value and realize true diversity How to manage mergers and acquisitions properly, one of the most difficult parts of business leadership Perfect for managers, executives, and other business leaders with an eye on the C-suite, Hidden Truths also belongs on the bookshelves of people who already find themselves in a C-level position and wish to learn how to better manage the stresses and challenges of the job. |
| change management case study examples: Choosing Strategies for Change John P. Kotter, 1979-01-01 |
| change management case study examples: Making Sense of Change Management Esther Cameron, Mike Green, 2015-03-03 The definitive, bestselling text in the field of change management, Making Sense of Change Management provides a thorough overview of the subject for both students and professionals. Along with explaining the theory of change management, it comprehensively covers the models, tools, and techniques of successful change management so organizations can adapt to tough market conditions and succeed by changing their strategies, structures, boundaries, mindsets, leadership behaviours and of course their expectations of the people who work within them. This completely revised and updated 4th edition of Making Sense of Change Management includes more international examples and case studies, emerging new thinking and practice in the area of cultural change and a new chapter on the interrelationship with project management (PM) and change management. It also covers complexity models, agile approaches, and stakeholder management along with cultural sensitivity and what to do when cultures collide. Making Sense of Change Management remains essential reading for anyone who is currently part of, or leading, a change initiative. Online supporting resources include lecture slides, making this an ideal textbook for MBA or graduate students focusing on leading or managing change. |
| change management case study examples: Change Management in Nonprofit Organizations Kunle Akingbola, Sean Edmund Rogers, Alina Baluch, 2019-03-30 Nonprofit organizations are arguably in a perpetual state of change. Nonprofits must constantly scan, analyze, and adapt to the implications of the changing needs of clients, the community, funders, and government policy. Hence, the core competencies and capabilities of nonprofits must include how to effectively manage change. The knowledge, skills, and abilities of employees, volunteers, and managers must include the competencies required to formulate and implement strategies to manage planned and unplanned change. This book brings to the forefront the challenges and opportunities of change by combining insights from practice, research, and theories of change management to examine nonprofits. It incorporates interdisciplinary perspectives to examine the dimensions, determinants, and outcomes of change in nonprofits. It offers managers, researchers, and students case examples on how to develop, implement, and manage change in the context of nonprofits. Readers will better understand the dimensions of change that are unique to nonprofits and how these should be integrated into strategy and day-to-day operations, including reflection for both the change agent and the change recipient. |
| change management case study examples: Ask a Manager Alison Green, 2018-05-01 From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together |
| change management case study examples: Handbook of Research on Contemporary Approaches in Management and Organizational Strategy Do?ru, Ça?lar, 2018-11-23 The importance of effective use of resources within a business is paramount to the success of the business. This includes the effective use of employees as well as efficient strategies for the direction of those employees and resources. A manager’s ability to adapt and utilize contemporary approaches for maximizing both individuals and organizational knowledge is essential. The Handbook of Research on Contemporary Approaches in Management and Organizational Strategy is a pivotal reference source that provides vital research on the application of contemporary management strategies. While highlighting topics such as e-business, leadership styles, and organizational behavior, this publication explores strategies for the achievement of organizational goals, as well as the methods of effective resource allocation. This book is ideally designed for academicians, students, managers, specialists, and consultants seeking current research on strategies for the management of people and knowledge within an organization. |
| change management case study examples: Change Management Study Guide , Welcome to the forefront of knowledge with Cybellium, your trusted partner in mastering the cutting-edge fields of IT, Artificial Intelligence, Cyber Security, Business, Economics and Science. Designed for professionals, students, and enthusiasts alike, our comprehensive books empower you to stay ahead in a rapidly evolving digital world. * Expert Insights: Our books provide deep, actionable insights that bridge the gap between theory and practical application. * Up-to-Date Content: Stay current with the latest advancements, trends, and best practices in IT, Al, Cybersecurity, Business, Economics and Science. Each guide is regularly updated to reflect the newest developments and challenges. * Comprehensive Coverage: Whether you're a beginner or an advanced learner, Cybellium books cover a wide range of topics, from foundational principles to specialized knowledge, tailored to your level of expertise. Become part of a global network of learners and professionals who trust Cybellium to guide their educational journey. www.cybellium.com |
| change management case study examples: Advances in Patient Safety Kerm Henriksen, 2005 v. 1. Research findings -- v. 2. Concepts and methodology -- v. 3. Implementation issues -- v. 4. Programs, tools and products. |
| change management case study examples: The Theory and Practice of Change Management John Hayes, 2021-12-29 Technological advances, an increasingly globalized workforce and seismic global events mean that change is a constant feature of business life today. The consequences of not managing change effectively can be devastating for businesses. How can managers deal with change brought about by unpredictable events? How can they embrace change and communicate its benefits to stakeholders? How can organizations ensure the ongoing success of change? John Hayes's bestselling textbook equips you with the practical tools and academic knowledge to tackle these questions and many more. Offering unrivalled breadth, it will guide you clearly through all stages of the change process, from recognizing the need for change to ensuring its successful implementation. Its unique underpinning framework, based on a process model of change, will help you to view change as purposeful and ordered, rather than something chaotic and unmanageable. This sixth edition covers all of the key theories, tools and techniques of organizational change, and offers everything you need to know about organizational change today: - Brand new international case studies and examples allow you to understand change in context - Coverage of 'big-bang' disruptions, offers you a framework for dealing with unforeseen global events like pandemics, economic instability and climate change - Updated research reports show you the latest theory in the field - New learning objectives, reflective questions and experiential exercises help you to consolidate your learning and revise effectively - Increased coverage of SMEs, public sector and family businesses shows you change in diverse sectors |
| change management case study examples: Managing for a Change , 1993 |
| change management case study examples: Conducting Case Study Research for Business and Management Students Bill Lee, Mark N. K. Saunders, 2017-10-23 In Case Study Research, Bill Lee and Mark Saunders describe the properties of case study designs in organizational research, exploring the uses, advantages and limitations of case research. They also demonstrate the flexibility that case designs offer, and challenges the myths surrounding this approach. Ideal for Business and Management students reading for a Master’s degree, each book in the series may also serve as reference books for doctoral students and faculty members interested in the method. Part of SAGE’s Mastering Business Research Methods Series, conceived and edited by Bill Lee, Mark N. K. Saunders and Vadake K. Narayanan and designed to support students by providing in-depth and practical guidance on using a chosen method of data collection or analysis. |
| change management case study examples: Managing Change in Organizations Project Management Institute, 2013-08-01 Managing Change in Organizations: A Practice Guide is unique in that it integrates two traditionally disparate world views on managing change: organizational development/human resources and portfolio/program/project management. By bringing these together, professionals from both worlds can use project management approaches to effectively create and manage change. This practice guide begins by providing the reader with a framework for creating organizational agility and judging change readiness. |
| change management case study examples: Making Sense of Change Management Esther Cameron, Mike Green, 2004 Written for academics and professionals alike, this book is an attempt to make change easier. It is aimed at anyone who wants to understand wy change happens, how it happens and what needs to be done to make change a welcome, rather than a dreaded concept. |
| change management case study examples: Organisational Change Dianne Waddell, Andrew Creed, Thomas G. Cummings, Christopher G. Worley, 2016-08-31 Change Management is a crucial process for gaining the competitive advantage that is the goal of many organisations. Leaders and change agents are often faced with conflicting challenges of motivating and understanding increasingly diverse workforces, accounting to stakeholders and planning for the future in a chaotic environment. Comprising 12 chapters in 6 parts, the text opens with an explanation of the environment of change faced by organisations today. It then deals with managing organisational development, which is a planned process of change which is often subject to the incursions of organisational transformation, a more dramatic and unpredictable type of change. With the field of organisational change continuing to evolve, especially in an international context, future directions of change management are also discussed. Finally, to emphasise the relationship between theory to practice, Organisational Change: Development and Transformation 6e provides 10 local and international case studies and a suite of online cases supported by a case matrix. Case studies, exercises and support material present the challenges of change management in a real-life manner - examining issues from a variety of viewpoints. |
| change management case study examples: The Heart of Business Hubert Joly, 2021-05-04 A Wall Street Journal Bestseller Named a Financial Times top title How to unleash human magic and achieve improbable results. Hubert Joly, former CEO of Best Buy and orchestrator of the retailer's spectacular turnaround, unveils his personal playbook for achieving extraordinary outcomes by putting people and purpose at the heart of business. Back in 2012, Everyone thought we were going to die, says Joly. Eight years later, Best Buy was transformed as Joly and his team rebuilt the company into one of the nation's favorite employers, vastly increased customer satisfaction, and dramatically grew Best Buy's stock price. Joly and his team also succeeded in making Best Buy a leader in sustainability and innovation. In The Heart of Business, Joly shares the philosophy behind the resurgence of Best Buy: pursue a noble purpose, put people at the center of the business, create an environment where every employee can blossom, and treat profit as an outcome, not the goal. This approach is easy to understand, but putting it into practice is not so easy. It requires radically rethinking how we view work, how we define companies, how we motivate, and how we lead. In this book Joly shares memorable stories, lessons, and practical advice, all drawn from his own personal transformation from a hard-charging McKinsey consultant to a leader who believes in human magic. The Heart of Business is a timely guide for leaders ready to abandon old paradigms and lead with purpose and humanity. It shows how we can reinvent capitalism so that it contributes to a sustainable future. |
| change management case study examples: The Fourth Industrial Revolution Klaus Schwab, 2017-01-03 World-renowned economist Klaus Schwab, Founder and Executive Chairman of the World Economic Forum, explains that we have an opportunity to shape the fourth industrial revolution, which will fundamentally alter how we live and work. Schwab argues that this revolution is different in scale, scope and complexity from any that have come before. Characterized by a range of new technologies that are fusing the physical, digital and biological worlds, the developments are affecting all disciplines, economies, industries and governments, and even challenging ideas about what it means to be human. Artificial intelligence is already all around us, from supercomputers, drones and virtual assistants to 3D printing, DNA sequencing, smart thermostats, wearable sensors and microchips smaller than a grain of sand. But this is just the beginning: nanomaterials 200 times stronger than steel and a million times thinner than a strand of hair and the first transplant of a 3D printed liver are already in development. Imagine “smart factories” in which global systems of manufacturing are coordinated virtually, or implantable mobile phones made of biosynthetic materials. The fourth industrial revolution, says Schwab, is more significant, and its ramifications more profound, than in any prior period of human history. He outlines the key technologies driving this revolution and discusses the major impacts expected on government, business, civil society and individuals. Schwab also offers bold ideas on how to harness these changes and shape a better future—one in which technology empowers people rather than replaces them; progress serves society rather than disrupts it; and in which innovators respect moral and ethical boundaries rather than cross them. We all have the opportunity to contribute to developing new frameworks that advance progress. |
| change management case study examples: Organizational Change Tupper F. Cawsey, Gene Deszca, Cynthia Ingols, 2015-04-17 Awaken, mobilize, accelerate, and institutionalize change. With a rapidly changing environment, aggressive competition, and ever-increasing customer demands, organizations must understand how to effectively adapt to challenges and find opportunities to successfully implement change. Bridging current theory with practical applications, Organizational Change: An Action-Oriented Toolkit, Third Edition combines conceptual models with concrete examples and useful exercises to dramatically improve the knowledge, skills, and abilities of students in creating effective change. Students will learn to identify needs, communicate a powerful vision, and engage others in the process. This unique toolkit by Tupper Cawsey, Gene Deszca, and Cynthia Ingols will provide readers with practical insights and tools to implement, measure, and monitor sustainable change initiatives to guide organizations to desired outcomes. |
| change management case study examples: Change Management James McCalman, Professor Robert A Paton, Sabina Siebert, 2015-11-23 Now a classic in its field, the fourth edition of Change Management: A Guide to Effective Implementation continues to offer readers highly practical strategies and step-by-step guidance for applying different models of change in different organizational scenarios. New to the Fourth Edition: A third expert author, Sabina Siebert, bringing a background in sociology and cultural studies An improved structure that consolidates all the existing strengths of the previous editions and separates the book into three parts, beginning with chapters assessing ‘The Impact and Definition of Change’, ‘Implementation and Evaluation of Change’ and ending with a critical outlook in ‘Change Management – A Critical Perspective’ A wealth of new and richly detailed case studies with an international and cross-cultural scope that draw upon different organization types, environments and perspectives for a diverse and global understanding of the current field of change management Two additional chapters on leading change and organisational culture, offering unparalleled coverage of managing systems and processes, combined with increased emphasis on managing human issues. For students taking Change Management courses on Business and Management degrees, MBA′s, specialist masters and healthcare subjects. |
| change management case study examples: Strategy Rules David B. Yoffie, Michael A. Cusumano, 2015-04-14 The authors of the bestselling Competing on Internet Time (a Business Week top 10 book) analyze the strategies, principles, and skills of three of the most successful and influential figures in business—Bill Gates, Andy Grove, and Steve Jobs—offering lessons for all managers and entrepreneurs on leadership, strategy and execution. In less than a decade, Bill Gates, Steve Jobs, and Andy Grove founded three companies that would define the world of technology and transform our lives. At their peaks, Microsoft, Apple, and Intel were collectively worth some $1.5 trillion. Strategy Rules examines these three individuals collectively for the first time—their successes and failures, commonalities and differences—revealing the business strategies and practices they pioneered while building their firms. David B. Yoffie and Michael A. Cusumano have studied these three leaders and their companies for more than thirty years, while teaching business strategy, innovation and entrepreneurship at Harvard and MIT. In this enlightening guide, they show how Gates, Grove, and Jobs approached strategy and execution in remarkably similar ways—yet markedly differently from their erstwhile competitors—keeping their focus on five strategic rules. Strategy Rules brings together the best practices in strategic management and high-tech entrepreneurship from three path-breaking entrepreneurs who emerged as CEOs of huge global companies. Their approaches to formulating strategy and building organizations offer unique insights for start-up executives as well as the heads of modern multinationals. |
| change management case study examples: Managers as Mentors Chip R. Bell, 2002 Bell's book introduces a revolutionary new paradigm for creating a learning organization, one person at a time. Practical tools and techniques are provided here for leaders to circumvent the barriers of rank and enter learning relationships. |
| change management case study examples: Implementing Positive Organizational Change Gina Abudi, 2017 In today's increasingly competitive global marketplace, organizations that do not regularly undertake change initiatives will find it difficult--if not impossible--to continue to be successful in the long term. Most organizations only launch change initiatives when forced to address some pain, such as decreased revenues or profits, where the sole focus is on the benefits to the organization. Often, the people side of change management is overlooked, causing 60-70% of these efforts to fail. Implementing Positive Organizational Change explains how to develop a continuous improvement culture of change that will be perceived by employees as a positive opportunity to create something new, exciting and valuable, instead of something negative to confront and resist. This comprehensive guide describes how to communicate with and engage stakeholders and employees to gain buy-in and support, and outlines a strategic project management approach that helps ensure successful implementation and desired results. |
| change management case study examples: 10 Steps to Successful Change Management George Vukotich, 2011-05-16 Change is inevitable, and how we handle it determines a great deal of our success in life. Fortunately, 10 Steps to Successful Change Management can help you understand change and take proactive steps toward dealing with it. With this handy go-to resource as your guide, you can understand and evaluate change, and apply practical tools that will help you not only cope with the inevitable, but benefit from it. Do you look forward to change, or do you face it with a sense of impending doom? Change is inevitable, and how we handle it determines a great deal of our success in life. Yet many people dread change, viewing it as a threat to be overcome rather than an opportunity to learn and grow. Fortunately, 10 Steps to Successful Change Management can help you understand change and take proactive steps toward dealing with it—whether it comes from technology, organizational shifts, economic or global trends, or simply the passage of time. With this handy go-to resource as your guide, you can understand and evaluate change, and apply practical tools that will help you not only cope with the inevitable, but benefit from it. This book can serve as a step-by-step program for systematically building your change management strategy, or you can turn directly to whichever chapter will help solve the problem at hand today. Either way, you'll be provided with insights, case studies, tools, and techniques to put you ahead of the change curve. You'll learn how to: develop a change management team and create supportive alliances communicate your plans, take your vision from idea to action, and overcome challenges along the way measure your success, review lessons learned, and build a culture of constant improvement. With 10 Steps to Successful Change Management at your fingertips, you'll be prepared to understand what's happening, minimize the risk that goes with it, and take advantage of the opportunities that change can bring. Instead of dreading the possibility that changes will occur, you'll be assured of your ability to handle them—and to thrive and grow through the experience. |
| change management case study examples: Appreciative Inquiry for Change Management Sarah Lewis, Jonathan Passmore, Stefan Cantore, 2011-07-03 Appreciative Inquiry (AI) is one of the most exciting and increasingly recognized concepts in facilitating organizational change. This book studies AI in depth, illustrating the method of asking particular questions and envisioning the future, encouraging staff to consider both the positive and negative systems in place and to recognize the need to implement change. It demonstrates how AI can be practically applied through positive psychology, understanding various perspectives and trialling tested approaches to create change through conversation. Case studies from organizations that have already integrated conversational methods into their change management practice show the value and effectiveness of the processes and how to promote, create and generate such conversations yourself. Written in jargon-free language, this is an excellent resource for you to discover the benefits that conversational techniques can bring to your organization and its performance. Appreciative Inquiry for Change Management explains the theory and practice of AI, World Cafe, Open Space and other conversational approaches for facilitating organizational development (OD). |
| change management case study examples: Change Management Robert A. Paton, Rob Paton, James McCalman, 2000-05-02 `Change Management is a well-structured and well-written book which has wide appeal for undergraduates, postgraduates and practitioners. It provides a comprehensive coverage of the issues related to organizational change and its management. It has a good, coherent structure which starts with a definition of change and a general examination of the antecedent factors, as well as the skills and competencies required of managers in facilitating the change process.... The style and content of the book are of an extremely high quality, indicating the book′s deserved reputation as a core textbook in this area′ - Leadership and Organization Development Journal This new and updated edition of the highly successful MBA and undergraduate text on change management uses current examples with a strategic focus to guide students through the issues and processes associated with managing change. The new edition: - provides a framework for applying different models to different scenarios; - offers proactive approaches to change that relate to business performance; - gives practical, step-by-step means of handling change; - illustrates with up-to-date real-life case studies. Students using Change Management will gain a greater understanding that effective solutions to change problems need to combine technological, organizational and people-oriented strategies. In this sense the book adopts a process-based approach to management. It will also encourage students to familiarize themselves with the different contingencies that affect management and the most effective measures for dealing with them. |
| change management case study examples: A Sense of Urgency John P. Kotter, 2008 In his international bestseller Leading Change, Kotter provided an action plan for implementing successful transformations. Now, he shines the spotlight on the crucial first step in his framework: creating a sense of urgency by getting people to actually see and feel the need for change. |
| change management case study examples: Globality Hal Sirkin, Jim Hemerling, Arindam Bhattacharya, 2008-06-11 An absolutely stunning -- and scary - wake-up call that reveals how the economic world is about to change dramatically in the next few years as dozens of RDEs (Rapidly Developing Economies) begin to assert themselves as major economic powers. Globalization is about Americans outsourcing product development and services to other countries. Globality is the next step, where rapidly developing economies from around the world are now competing with us head to head. The authors present a strong case that the economic climate in which we have lived is going to change in unprecedented ways. ...their insights into the competitive battle in emerging markets are so keen. -- William J. Holstein of The New York Times Many American chief executives, it turns out, are aiming at emerging markets...And they will find many insights into prevailing in those battles in this book. -- William J. Holstein of The New York Times ...for any corporate strategist pondering the challenges and opportunities of globalization, this book is an indispensable guide. -- John Cummings of Business Finance While the global economy has been a hot topic for at least two decades, it is in constant need of updating ...GLOBALITY...does the job nicely. -- BNET [This] vividly detailed tome describes the latest shift in globalization from a one-way street of Western domination to an increasingly competitive global playing field, where businesses from once-discounted nations are solidifying their standing. -- CIO Insight Whatever the next New World Order turns out to be, the advice in GLOBALITY will come in useful, for multinationals and individual workers alike. -- Business Pundit A smart discourse on how local companies in developing economies, such as China, India and Brazil, are bucking tradition and going for broke on their own terms... -- BNET This book is a must-read for leaders of companies in the developed world who want to get into the globality act and stay in it. -- Cecil Johnson, McClatchy-Tribune News Get ready for a new wave of challengers, 'bursting their way onto the big stage.' So say the three authors of this smart analysis about the latest developments in global competition -- Andrea Sachs of TIME |
CHANGE MANAGEMENT IN A PUBLIC SECTOR …
This study was an evaluation of the approach to change that is used in the public sector. The approach that is chosen ultimately has a bearing on the management of change in an …
Netflix Organizational Change & Structure Case Study 2022
Netflix organizational change is a real-life example of Lewin’s change management model. Every organizational change has a few stages of completing the entire process. The most significant …
STRATEGIC CHANGE MANAGEMENT: A CASE STUDY OF
Strategic management of change provides this answer. The study sought to establish strategic change management practices at the United Nations Office in Nairobi which, since its inception …
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Case studies, as well as the more general management literature, point to a variety of implementation strategies - top-down versus bottom-up; negotiated versus imposed change; …
Change Management Case Study: Managing Stakeholders
Innovation and courage of conviction to manage change are crucial more than ever before. This paper presents a case study of a construction project in India, where stakeholder expectations …
Organizational Change: Case Study of General Motors
There are four approaches to change management. Lewins classic three step model of change process, kotters eight step plan, action research, and organizational development. According …
Organizational Change Management at Work in the Global …
Include people who are impacted by change to own and design it. 5. Focus on the few vital things that you can change now. 6. Design fit for purpose solutions that address customer needs, not …
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In this course the key issues and concepts of leadership and change will be introduced and applied to real-life business situations, both in classroom and project settings. The leadership …
CASE STUDY - The Steve Trautman Co.
CASE STUDY: Nike Uses Knowledge Transfer to Manage Change and Increase Innovation in Offshore Teams (2012) Introduction: The Footwear Division of Nike—a Fortune 500 global …
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Apr 1, 2023 · The case study examines change management in the context of a multi-disciplinary collaborative BIM environment during the design and construction of a fast-track project. I …
Case Studies in Infrastructure Change Management
Case studies in this report explore how infrastructure change projects are managed at Google. From these case studies, we’ll provide insight into lessons learned from these different …
Introduction to Change Management - Theseus
Nov 25, 2016 · The primary goal of this thesis is to offer the reader perspectives on change management from both the individual and organizational viewpoints. The study was based on …
Changing Culture to Facilitate Organisational Change: A Case …
The case study in this paper provides an illustration of the provision of compelling reasons for change and more importantly, the ongoing support required to overcome resistance and assist …
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1 Landing transformational change: Closing the gap between theory and practice – case study The CIPD is the professional body for HR and people development. The not-for-profit …
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Sep 21, 2020 · Several factors that affect organizational change management success were identified and categorized into 12 categories relevant to the successful implementation of …
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The purpose of this paper will focus on the best practices in the change management literature and apply them to real-world concepts through the review of several case studies as they …
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Scholars have agreed on the role and importance of strategic communication during change man-agement (Invernizzi et al., 2012). Without strategic communication, employees, managers, and …
Strategic case: Change and change management in adidas AG
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THE CHALLENG OE F CHANGE MANAGEMENT - University of …
undergo strategic change in order to effectively function in the new operating environment. foodstuffs into Kenya and this enhanced competition. There arose a need for rapid change in. …
Building capability for managing change – a case study.
Building capability for managing change – a case study. This article showcases how organizations are using the Change Management certification scheme from APMG International as the basis …
Handout 2 Case Studies - CEEDAR
The four case histories discussed in Part 1 of this CEM illustrate the range of evidence-based behavioral interventions that are appropriate for use with students with challenging behaviors. …
Change management in an environment of ongoing primary …
This paper presents an Australian case study of PHC organisational restructuring during a 5‐year course of the study and how these changes have been managed from the viewpoint of health …
Change Management Case Study: Managing Stakeholders …
the case study descriptions below. The Case Studies in this paper also primarily focus on the situations with significant People-Side change management aspects. With the above context, …
Organizational Change Management at Work in the Global …
Include people who are impacted by change to own and design it. 5. Focus on the few vital things that you can change now. 6. Design fit for purpose solutions that address customer needs, not …
Using PDSA Cycles in Community Settings: Case Studies of …
opportunities, challenges, and learnings related to one key tool in the improvement toolbox — Plan-Do-Study-Act (PDSA) cycles — and includes community-based examples. This guide …
Organizational Change Management Slide Deck - California …
Organizational Change Management . Why is it important? Organization can drive better performance and amp up business results through effective change management. Leading …
Change management within digital transformations - DiVA …
2.1. Change management Change management is used when referring to working with changes of individuals’ behavior and in capturing value of changes being made (Hallin et al., 2020). It …
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of change management, stakeholders can proactively address challenges and seize opportunities to shape a resilient and forward-looking future for pharmacy practices [3]. 2. Successful …
A Case Study on Change Management in India - SIJSHMT
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Project Failure: A Bad Communication (Case Study)
associated with change management involving stakeholder engagement. Keywords: Communication Management, Failure in Success, Interior Project, Project Management. ...
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CENTER FOR ARMY LESSONS LEARNED
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the limitations and assumptions are previewed. The significance of the study is presented in terms of its potential contribution to the management and leadership community of practice. …
Organizational Change: Case Study of General Motors
change the environment of the business organization and to achieve a high profit from that change, usually change management includes different aspects such as control change, …
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Each case study provides examples of company actions that relate to the six recommended due diligence processes set out in the OECD Due Diligence Guidance (see cover note). Not each …
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learning. Her recent engagements for mid-level management and senior leadership development have been with organizations like Bayer India, Glaxosmithkline PLC, Central Bank of India, …
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2. Change Management 2.1. Conceptual Research Change affects all organizations. In the market, the fittest survive—“fittest” meaning those who manage change well [14]. Change …
Building capability for managing change – a case study.
The Change Management Foundation and Practitioner course is a valuable contributor to the creation of change management capability and continues to grow in popularity as the …
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Case Study for Supply Chain Leaders: Dell's Transformative …
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A case study interview is quite similar to a consulting situation. First, you will be given a description of a case problem by the interviewer. This description may be as short as one …
An update on flexible and hybrid working practices: Case …
change the culture to one focused on outcomes rather than presence, and where the . value of work–life balance is fully recognised. Organisation: Blood Cancer UK. Size: 100 employees. …
Case Studies for Intercultural and Conflict Communication
Case method teaching promotes continual engagement with content for both case learners and case facilitators. Unlike many other forms of instruction, a single case study can become a …
ICH Q10 and Change Management: Enabling Quality …
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The change process can be interrupted at any stage. For example, people can deny the foreign element and try to return to late status quo. Or they may start into integrating, then plunge …
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Managing change in health and social care - OpenLearn
face’ of change, and the personal impact it has on staff and service users. While change is often focused on organisations, it is played out in practice through people, who experience and face …
Implementing Strategy Using the Kotter 8-Step Change …
Implementing Strategy Using the Kotter 8-Step Change Process: A Case Study in a Large Consultancy Firm in Iceland Helga Kristín Magnúsdóttir Thesis of 30 ECTS credits Master of …
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The CIPD and Omni would like to thank all the case study organisations for taking part in ... Leaders and managers also have access to a specialist management development …
Project Management for Graduate Students “The Office …
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Change Management in Professional Football Clubs--A Case …
Change Management in Professional Football Clubs--A Case Study of Liverpool Football Club Zhang Chong School of Communication and Film, Hong Kong Baptist University, Hong Kong, …
Change Management 2020 LEARN FROM THE BEST IN …
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Case study: examining failure in change management
Originality/value – The cultural psychological perspective adopted in this study has never been applied to understanding failed change in a hospital setting. Keywords Case study, Emotion, …
A turnaround case study: - Universidade Católica Portuguesa
A turnaround case study: How Lego rebuilt and became the top toymaker in the world. Adrian Geislinger Dissertation written under the supervision of Gonçalo Saraiva Dissertation …
MANAGING CHANGE,: A CASE STUDY - core.ac.uk
change projects. A new management took control. This affected the power structure and systems within the cooperative. This study examines the cooperative's approach to planning, …
Improving Care Delivery Through Lean: Implementation …
Prior to the case studies, the AIR research team conducted a review of the literature to determine whether an evidence base exists for using Lean in health care. We found that the majority of …
A CASE STUDY OF THE FACTORS INFLUENCING …
Dissertation sought to establish factors affecting change management using a single case study of an NGO. The study adopted a qualitative approach and interviewed seven individuals drawn …
EMPLOYEE MENTAL HEALTH AND WELL-BEING: …
Examples include providing a dedicated space that is quiet where employees can engage in relaxation activities and providing alternate spaces that promote collaboration. See the Case …
case study The Importance of Strategic Communication …
support the new vision of the college. This case study concerns these changes; it is theoretically grounded in the entrepreneurial organiza-tion theory (EOT) and its contribution to strategic …
A Casebook on School Leadership - Harvard University
forms of school management to a new pedagogical approach to teaching, learning, and improving students’ academic performance. Nowadays, it is not enough to overcome these challenges …
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IB Business Management – Paper 1 Case Study Pack Case Study: Before One PLC (BON) Key Terms . For May 2024 examinations Key terms appear in alphabetical order for ease of …
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3. Approaches to Change Management | 54 the motivation for change; and the focus of change; and The Harvard group also looked at the consultant’s role in change, and at the types of …
