change management sop template: ADKAR Jeff Hiatt, 2006 In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to build awareness, create desire, develop knowledge, foster ability and reinforce changes in your organization. The ADKAR Model is changing how we think about managing the people side of change, and provides a powerful foundation to help you succeed at change. |
change management sop template: Guidelines for the Management of Change for Process Safety CCPS (Center for Chemical Process Safety), 2011-09-20 Guidelines for the Management of Change for Process Safety provides guidance on the implementation of effective and efficient Management of Change (MOC) procedures, which can be applied to improve process safety. In addition to introducing MOC systems, the book describes how to design an initial system from scratch, including the scope of the system and the applications over a plant life cycle and the boundaries and overlaps with other process safety management systems. Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file. |
change management sop template: Writing and Managing SOPs for GCP Susanne Prokscha, 2015-07-29 This book discusses managing SOPs for GCP from conception to retirement. It recommends approaches that have a direct impact on improving SOP and regulatory compliance. Throughout the text, the book provides a user's point of view to keep topics focused on the practical aspects of SOPs and SOP management. |
change management sop template: Guidance for Preparing Standard Operating Procedures (SOPs). , 2001 |
change management sop template: CompTIA Cloud Essentials+ Study Guide Quentin Docter, Cory Fuchs, 2020-01-14 Prepare for success on the New Cloud Essentials+ Exam (CLO-002) The latest title in the popular Sybex Study Guide series, CompTIA Cloud Essentials+ Study Guide helps candidates prepare for taking the NEW CompTIA Cloud Essentials+ Exam (CLO-002). Ideal for non-technical professionals in IT environments, such as marketers, sales people, and business analysts, this guide introduces cloud technologies at a foundational level. This book is also an excellent resource for those with little previous knowledge of cloud computing who are looking to start their careers as cloud administrators. The book covers all the topics needed to succeed on the Cloud Essentials+ exam and provides knowledge and skills that any cloud computing professional will need to be familiar with. This skill set is in high demand, and excellent careers await in the field of cloud computing. Gets you up to speed on fundamental cloud computing concepts and technologies Prepares IT professionals and those new to the cloud for the CompTIA Cloud Essentials+ exam objectives Provides practical information on making decisions about cloud technologies and their business impact Helps candidates evaluate business use cases, financial impacts, cloud technologies, and deployment models Examines various models for cloud computing implementation, including public and private clouds Identifies strategies for implementation on tight budgets Inside is everything candidates need to know about cloud concepts, the business principles of cloud environments, management and technical operations, cloud security, and more. Readers will also have access to Sybex's superior online interactive learning environment and test bank, including chapter tests, practice exams, electronic flashcards, and a glossary of key terms. |
change management sop template: Service strategy Great Britain. Office of Government Commerce, 2007-05-30 Management, Computers, Computer networks, Information exchange, Data processing, IT and Information Management: IT Service Management |
change management sop template: Business transformation in operation (s) Frank Luyckx, 2015-02-04 The success of companies depends on the speed of implementing their business model innovations. Innovating a business model is relatively easy - Osterwalder BMC can be applied. In order to continuously align the business model innovations with E2E processes, ICT template solutions and organizational performance metrics the ADM Business Transformation (BT) lifecycle can help. This book shows use cases within companies like Philips, ERIKS, Unilever, Achmea and Friesland Campina. Furthermore, SAP explains how Business Process Management and Internet of Things can enhance business innovations. This book provides information on how to set up an BT roadmap using best practices, how to define the governance model and determine ROI. The BT lifecycle can help to improve the organizational agility, optimizing the project portfolio and reducing the complexity of the ERP template, thereby increasing the success rate of digital business transformation projects within the operational processes. Look at preview! |
change management sop template: From Chaos to Control Joerg Muenzing, 2011-10-13 From Chaos to Control is for anyone who wants better results with less work. Are you worried about going on vacation? Are you getting unpredictable results from a process? Are too many mistakes happening? If you answered Yes to any of these questions, then this book is for you. It explains how to standardize processes and create effective work procedures, getting predictable results in just five steps. It's for operators, managers, and parents to organize processes, set expectations, and assign ownership. It reduces stress and improves results in manufacturing, service, administration, and even in your family! |
change management sop template: How to Establish a Document Control System for Compliance with ISO 9001:2015, ISO 13485:2016, and FDA Requirements Stephanie L. Skipper, 2015-10-14 This book explains the requirements for compliance with FDA regulations and ISO standards (9001/13485) for documented information controls, and presents a methodology for compliance. The document control system (DCS), or documented information control system (DICS), is the foundation of a quality management system. It is the first quality system element that must be implemented because the establishment and control of documented processes and information in a quality-controlled environment is dependent on the ability to proactively manage access to documents and the movement of documents through the document life cycle. A well-developed document control system benefits business by: Improving knowledge retention and knowledge transfer within and across business units Improving access to knowledge-based information Improving employee performance by providing standardized processes and communicating clear expectations Improving customer communication and satisfaction by providing documented information from which common understanding can be achieved Providing traceability of activities and documentation throughout the organization Improving organization of and access to documents and data Sample documents are included in the appendixes of this book to help clarify explanations, and a full set of formatted procedures and document templates are available for download to get you off to an even faster start. This book provides a process-based approach that can be used for controlling all forms of documented information that are required to be managed under the quality management system. |
change management sop template: Digital business transformation in operation(s) Frank Luyckx, 2015-10-21 The success of companies depends on the speed of implementing their business model innovations. Innovating a business model is relatively easy - Osterwalder BMC can be applied. In order to continuously align the business model innovations with E2E processes, ICT template solutions and organizational performance metrics the Business Transformation (BT) lifecycle can help. This book shows use cases within companies like Philips, ERIKS, Unilever, Achmea and Friesland Campina. Furthermore, SAP explains how Business Process Management and Internet of Things can enhance business innovations. This book provides information on how to set up an BT roadmap using best practices, how to define the governance model and determine ROI. The BT lifecycle can help to improve the organizational agility, optimizing the project portfolio and reducing the complexity of the ERP template, thereby increasing the success rate of digital business transformation projects within the operational processes. Look at preview! |
change management sop template: Planning Quality Project Management of (EMR/EHR) Software Products Richard Chamberlain, 2017-11-10 When hospitals began implementing their electronic medical records/electronic health records systems (EMR/HER) the pharmaceutical companies that were conducting clinical trials at those hospitals wanted to sue the date from those systems instead of having the hospitals enter the data in their EHR systems and also in the study data entry system. However, the FDA regulations would require that the hospital systems be validated. The hospitals and the companies developing the systems argued that was over-regulation. HIMSS published their Developer Code of Conduct where they said instead they would use Quality Management techniques. This book covers how to use Quality Management (ISO 9001) to develop computer systems, specifically EMR systems. It gives a basic introduction to how to implement computer systems. It also covers the topic of compliance because the hospitals are required to comply with regulations other than FDS regulations. The book also discusses the topics of risk management and conducting audits, both of which are part of ISO 9001 quality management of computer systems. The book is designed to give the reader an introduction to the things you have to do when implementing a computer system that has to satisfy some standards and where the accuracy of the information could impact the accuracy of a person’s medical treatment. |
change management sop template: Developing Cybersecurity Programs and Policies Omar Santos, 2018-07-20 All the Knowledge You Need to Build Cybersecurity Programs and Policies That Work Clearly presents best practices, governance frameworks, and key standards Includes focused coverage of healthcare, finance, and PCI DSS compliance An essential and invaluable guide for leaders, managers, and technical professionals Today, cyberattacks can place entire organizations at risk. Cybersecurity can no longer be delegated to specialists: success requires everyone to work together, from leaders on down. Developing Cybersecurity Programs and Policies offers start-to-finish guidance for establishing effective cybersecurity in any organization. Drawing on more than 20 years of real-world experience, Omar Santos presents realistic best practices for defining policy and governance, ensuring compliance, and collaborating to harden the entire organization. First, Santos shows how to develop workable cybersecurity policies and an effective framework for governing them. Next, he addresses risk management, asset management, and data loss prevention, showing how to align functions from HR to physical security. You’ll discover best practices for securing communications, operations, and access; acquiring, developing, and maintaining technology; and responding to incidents. Santos concludes with detailed coverage of compliance in finance and healthcare, the crucial Payment Card Industry Data Security Standard (PCI DSS) standard, and the NIST Cybersecurity Framework. Whatever your current responsibilities, this guide will help you plan, manage, and lead cybersecurity–and safeguard all the assets that matter. Learn How To · Establish cybersecurity policies and governance that serve your organization’s needs · Integrate cybersecurity program components into a coherent framework for action · Assess, prioritize, and manage security risk throughout the organization · Manage assets and prevent data loss · Work with HR to address human factors in cybersecurity · Harden your facilities and physical environment · Design effective policies for securing communications, operations, and access · Strengthen security throughout the information systems lifecycle · Plan for quick, effective incident response and ensure business continuity · Comply with rigorous regulations in finance and healthcare · Plan for PCI compliance to safely process payments · Explore and apply the guidance provided by the NIST Cybersecurity Framework |
change management sop template: Guidelines for Risk Based Process Safety CCPS (Center for Chemical Process Safety), 2011-11-30 Guidelines for Risk Based Process Safety provides guidelines for industries that manufacture, consume, or handle chemicals, by focusing on new ways to design, correct, or improve process safety management practices. This new framework for thinking about process safety builds upon the original process safety management ideas published in the early 1990s, integrates industry lessons learned over the intervening years, utilizes applicable total quality principles (i.e., plan, do, check, act), and organizes it in a way that will be useful to all organizations - even those with relatively lower hazard activities - throughout the life-cycle of a company. |
change management sop template: The Strategic Project Office J. Kent Crawford, 2010-09-22 The second edition of this award-winning reference provides step-by-step instructions for establishing and maturing a project management office (PMO). Concise and easy to read, The Strategic Project Office, Second Edition covers the four primary areas of knowledge and practice regarding the PMO: governance and portfolio management, resource optimization, organizational change, and performance measurement. Winner of the 2001 David I. Cleland Project Management Literature Award from the Project Management Institute, the first edition introduced the concept of PMO as a strategic resource. This second edition adds reporting on cutting-edge research on the status and roles of today’s PMO, highlights best practices, and includes case studies of award-winning PMOs. It explores the various aspects of planning and implementing the strategic PMO and provides readers with an assessment model for measuring PMO practice maturity. New in the Second Edition: New and updated information on the use of collaborative and social media tools in project management New chapters on Project Portfolio Management and aligning projects and strategy New information on using the Strategic Project Office as a strategy management center Updated content that reflects the latest version of the PMBOK® Guide Downloadable resources with time-saving templates and forms The first edition has been the foundation for much of my thinking about initiative management, and the second edition takes thought leadership to a new level. Crawford leverages years of experience to further improve an already excellent resource. The first edition of The Strategic Project Office sits on the top shelf of my bookcase. I’m sure that the second edition will have a similar pride of place ... when I haven’t loaned it out to members of my team as homework.—Paul Ritchie, PMP, Director, Global PMO, Mead Johnson Nutrition, Inc. Praise for the Award-Winning First Edition: ... provides a primer that is first-of-a-kind and best-of-class. Read it. Learn its lessons. Apply them. Improve your organization, your projects, and your global competitiveness. —PM Network, Books in Focus |
change management sop template: CERT Resilience Management Model (CERT-RMM) Richard A. Caralli, Julia H. Allen, David W. White, 2010-11-24 CERT® Resilience Management Model (CERT-RMM) is an innovative and transformative way to manage operational resilience in complex, risk-evolving environments. CERT-RMM distills years of research into best practices for managing the security and survivability of people, information, technology, and facilities. It integrates these best practices into a unified, capability-focused maturity model that encompasses security, business continuity, and IT operations. By using CERT-RMM, organizations can escape silo-driven approaches to managing operational risk and align to achieve strategic resilience management goals. This book both introduces CERT-RMM and presents the model in its entirety. It begins with essential background for all professionals, whether they have previously used process improvement models or not. Next, it explains CERT-RMM’s Generic Goals and Practices and discusses various approaches for using the model. Short essays by a number of contributors illustrate how CERT-RMM can be applied for different purposes or can be used to improve an existing program. Finally, the book provides a complete baseline understanding of all 26 process areas included in CERT-RMM. Part One summarizes the value of a process improvement approach to managing resilience, explains CERT-RMM’s conventions and core principles, describes the model architecturally, and shows how itsupports relationships tightly linked to your objectives. Part Two focuses on using CERT-RMM to establish a foundation for sustaining operational resilience management processes in complex environments where risks rapidly emerge and change. Part Three details all 26 CERT-RMM process areas, from asset definition through vulnerability resolution. For each, complete descriptions of goals and practices are presented, with realistic examples. Part Four contains appendices, including Targeted Improvement Roadmaps, a glossary, and other reference materials. This book will be valuable to anyone seeking to improve the mission assurance of high-value services, including leaders of large enterprise or organizational units, security or business continuity specialists, managers of large IT operations, and those using methodologies such as ISO 27000, COBIT, ITIL, or CMMI. |
change management sop template: Pharmaceutical Engineering Change Control Simon G. Turner, 2019-08-30 Written especially for the pharmaceutical industry professional, this book addresses each part of the life-cycle of engineering change control. It covers issues in the EU and US and describes the operational requirements and responsibilities that ensure change controls are effectively applied and recorded. Providing guidance on how to demonstrate that a change control system is working, the book includes chapters on computer validation, customization of the change process to each project's needs, and case histories and anecdotes illustrate key points and provide a basis for change control training. It gives readers a toolbox for ensuring that adequate controls are implemented. |
change management sop template: Practical Guide to Clinical Data Management Susanne Prokscha, 2011-10-26 The management of clinical data, from its collection during a trial to its extraction for analysis, has become a critical element in the steps to prepare a regulatory submission and to obtain approval to market a treatment. Groundbreaking on its initial publication nearly fourteen years ago, and evolving with the field in each iteration since then, |
change management sop template: Good Informatics Practices (GIP) Module: Validation & Verification Frank Cicero, PMP, Jason Cooper, MS, Steven Fouskarinis, MBA, Kim Green, Barbara L Johnson, John Kim, Ben Larson, CSQE, Damian Gomez, CISSP, Linda Speake, Robert Sturm, MBA, Mark Vilivich, MS, CSM, Wen Wang, MS, CQA, CSQE, CQM/OE, Ford Winslow, 2011 |
change management sop template: A Practical Guide to Quality Management in Clinical Trial Research Graham Ogg, 2005-11-01 Setting up a GXP environment where none existed previously is a very daunting task. Getting staff to write down what they do for every task is a correspondingly difficult and time-consuming exercise. Examining how to maintain quality control in clinical trial research, A Practical Guide to Quality Management in Clinical Trial Research provides a co |
change management sop template: Software Innovations in Clinical Drug Development and Safety Chakraborty, Partha, 2015-10-02 In light of the rising cost of healthcare and the overall challenges associated with delivering quality care to patients across regions, scientists and pharmacists are exploring new initiatives in drug discovery and design. One such initiative is the adoption of information technology and software applications to improve healthcare and pharmaceutical processes. Software Innovations in Clinical Drug Development and Safety is a comprehensive resource analyzing the integration of software engineering for the purpose of drug discovery, clinical trials, genomics, and drug safety testing. Taking a multi-faceted approach to the application of computational methods to pharmaceutical science, this publication is ideal for healthcare professionals, pharmacists, computer scientists, researchers, and students seeking the latest information on the architecture and design of software in clinical settings, the impact of clinical technologies on business models, and the safety and privacy of patients and patient data. This timely resource features a well-rounded discussion on topics pertaining to the integration of computational methods in pharmaceutical science and practice including, the impact of software integration on business models, patient safety concerns, software architecture and design, and data security. |
change management sop template: ITAMOrg® IT Asset Management Foundation Courseware Jan Øberg, 2020-09-17 ITAMOrg® IT Asset Management Foundation Certifications is suitable for individuals wanting to demonstrate they have achieved sufficient understanding of how to apply and tailor the ITAM practices. Changing business practices, the introduction of new technologies, combined with customer and stakeholder feedback led to the need for understanding ITAM disciplines. The ITAMOrg guidance will be easier to navigate and understand the ITAM practical in its approach. The Foundation exam with a fundamental understanding of the ITAM elements and equips the participant to focus on the practical skills to apply ITAM practices. Key benefits: • ITAM can be successfully applied to any sized organisation, and professional role • ITAM leverages off the real-life expertise of the global ITAMOrg community, offering a overview of the ITAM disciplines and IT Asset areas to be controlled. • The exams highlight real world applications that equip professionals for success in IT Asset Management This Courseware is suited for the ITAMOrg® 2020 Foundation exam. There is also a sample exam added of the ITAMOrg® 2020 Foundation in case the participant prefers to refresh its knowledge. The Exam is delivered in English. |
change management sop template: Quality Management and Accreditation in Hematopoietic Stem Cell Transplantation and Cellular Therapy Mahmoud Aljurf, John A. Snowden, Patrick Hayden, Kim H. Orchard, Eoin McGrath, 2021-02-19 This open access book provides a concise yet comprehensive overview on how to build a quality management program for hematopoietic stem cell transplantation (HSCT) and cellular therapy. The text reviews all the essential steps and elements necessary for establishing a quality management program and achieving accreditation in HSCT and cellular therapy. Specific areas of focus include document development and implementation, audits and validation, performance measurement, writing a quality management plan, the accreditation process, data management, and maintaining a quality management program. Written by experts in the field, Quality Management and Accreditation in Hematopoietic Stem Cell Transplantation and Cellular Therapy: A Practical Guide is a valuable resource for physicians, healthcare professionals, and laboratory staff involved in the creation and maintenance of a state-of-the-art HSCT and cellular therapy program. |
change management sop template: EXIN ITAMOrg IT Asset Management Foundation Workbook Johannes W. van den Bent, 2017-10-30 IT Asset Management Foundation (ITAMF.EN) is a certification that validates a professional’s knowledge on managing the IT assets as part of an organization’s strategy, compliance and risk management. The content covered by the certification is based upon the philosophy of ITAMOrg, a membership organization and thought leader in IT Asset Management. The certificate IT Asset Management Foundation is part of the EXIN ITAMOrg qualification program and has been developed in cooperation with international experts in the field. This workbook will help you prepare for the IT Asset Management Foundation (ITAMF.EN) exam and provides you with an overview of the four key areas of IT Asset Management: Hardware Asset Management, including “mobile devices”; Software Asset Management; Services & Cloud Asset Management and People & Information Asset Management, including Bring Your Own Device. The exam consists of 40 multiple choice questions with a pass mark of 65%. In this workbook, you will find several sample multiple choice questions, and to help increase your knowledge about IT Asset Management we have also included so-called “get it” questions. You will find these questions at the end of each chapter. The exam requirements are specified at the beginning of each chapter, and the weight of the different exam topics is expressed as a percentage of the total. |
change management sop template: Alarm Management for Process Control, Second Edition Doug Rothenberg, 2018-02 This book elevates alarm management from a fragmented collection of procedures, metrics, experiences, and trial-and-error, to the level of a technology discipline. It provides a complete treatment of best practices in alarm management. The technology and approaches found here provide the opportunity to completely understand the what, the why, and the how of successful alarm systems. No modern industrial enterprise, particularly in such areas as chemical processing, can operate without a secure and reliable infrastructure of alarms and controls-they are an integral part of all production management and control systems. Improving alarm management is an effective way to provide operators with high-value support and guidance to successfully manage industrial plant operations. Readers will find: Recommendations and guidelines are developed from fundamental concepts to provide powerful technical tools and workable approaches; Alarms are treated as indicators of abnormal situations, not simply sensor readings that might be out of position; Alarm improvement is intimately linked to infrastructure management, including the vital role of plant maintenance to alarm management, the need to manage operators' charter to continue to operate during abnormal situations vs. cease operation, and the importance of situation awareness without undue reliance upon alarms. The ability to appreciate technical issues is important, but this book requires no previous specific technical, educational, or experiential background. The style and content are very accessible to a broad industrial audience from board operator to plant manager. All critical tasks are explained with workflow processes, examples, and insight into what it all means. Alternatives are offered everywhere to enable users to tailor-make solutions to their particular sites. |
change management sop template: Lean Six Sigma Green Belt - English version ir. H.C. Theisens, 2021-10-14 The structure of this book is based on the LSSA Skill set for Lean and Six Sigma Green Belt All of the techniques described in these Skill set will be reviewed in this book. The Lean elements will be discussed in chapter 1 to 6. The Six Sigma elements will be discussed in chapters 7 and 8. This book can be used for two purposes. Firstly, it acts as a guide for Green Belts undertaking a Lean or Six Sigma project following the DMAIC roadmap (‘Define – Measure – Analyze – Improve – Control’). Secondly, this book serves to determine where the organization stands and what the best strategy is to get to a higher CIMM level. |
change management sop template: Good Manufacturing Practice in Transfusion Medicine C.Th. Smit Sibinga, P.C. Das, H.J. Heiniger, 2012-12-06 TQM AND TAYLORISM; HOW THEY COMPARE H. Bremer Preface The industrial world today is divided between two camps: a culture based on the principles of Total Quality Management (TQM), developed in the Far East, and one still strongly influenced by the origins of Scientific Management, intro duced in the West by F.W. Taylor and others at the turn of the century. This divergence will be shown to have arisen in the last forty years, long enough for a new generation of managers and corresponding culture to emerge. The two cul tures are so deeply entrenched that it is difficult for one to change to the other. However, there is strong evidence to support the contention that people-oriented TQM is superior, and those companies clinging to Taylor models now face diffi cult decisions. Actions by Taylor-companies to move to TQM rnight weH be hindered rather than helped by applying present Quality Assurance Standards, developed by Taylor-oriented national and international Standards Institutions. |
change management sop template: Lean Performance ERP Project Management Brian J. Carroll, 2007-12-20 Lean thinking is too often narrowly focused on physical processes, causing serious shortcomings, which limit Lean‘s substantial benefits. Lean Performance ERP Project Management: Implementing the Virtual Lean Enterprise, Second Edition presents a lean business process design and implementation project management methodology that integrates strategy, people, process, information technology, and lean to manage the project implementation of the Virtual Lean Enterprise. This book uses a conversational tone to facilitate understanding of concepts. It demonstrates the need to connect Lean Performance with IT to achieve maximum lean benefits. It discusses the best business process methodologies and how to integrate them. The text also features a lean tool kit that requires participation from all departments of an organization. |
change management sop template: A Sense of Urgency John P. Kotter, 2008 In his international bestseller Leading Change, Kotter provided an action plan for implementing successful transformations. Now, he shines the spotlight on the crucial first step in his framework: creating a sense of urgency by getting people to actually see and feel the need for change. |
change management sop template: Trustworthy Policies for Distributed Repositories Reagan W. Moore, Hao XU, Mike Conway, Arcot Rajasekar, Jon Crabtree, 2022-05-31 A trustworthy repository provides assurance in the form of management documents, event logs, and audit trails that digital objects are being managed correctly. The assurance includes plans for the sustainability of the repository, the accession of digital records, the management of technology evolution, and the mitigation of the risk of data loss. A detailed assessment is provided by the ISO-16363:2012 standard, Space data and information transfer systems—Audit and certification of trustworthy digital repositories. This book examines whether the ISO specification for trustworthiness can be enforced by computer actionable policies. An implementation of the policies is provided and the policies are sorted into categories for procedures to manage externally generated documents, specify repository parameters, specify preservation metadata attributes, specify audit mechanisms for all preservation actions, specify control of preservation operations, and control preservation properties as technology evolves. An application of the resulting procedures is made to enforce trustworthiness within National Science Foundation data management plans. |
change management sop template: Managing Organizational Change Ian Palmer, Gib Akin, Richard Dunford, 2009 This book provides managers with an awareness of the issues involved in managing change, moving them beyond one-best way approaches and providing them with access to multiple perspectives that they can draw upon in order to enhance their success in producing organizational change. These multiple perspectives provide a theme for the text as well as a framework for the way each chapter outlines different options open to managers in helping them to identify, in a reflective way, the actions and choices open to them.--Cover. |
change management sop template: The Well-Managed Ambulatory Practice Elizabeth W. Woodcock, DrPH, MBA, FACMPE, CPC, Mark J. Bittle, DrPH, MBA, FACHE, 2021-11-12 “This book is a great addition to the field of ambulatory practice. The variety of its topics are a plus for those seeking to enhance their ambulatory practice. Ambulatory services are a sign of the times and the authors have sculpted a leading way into being lean and successful with outpatient care. This book has the potential to help practices nationwide. ---Doody's Review Service, 3 stars Designed for both the healthcare management student and the health professional entering or navigating a career in this growing sector of the U.S. health system, The Well-Managed Ambulatory Practice is a comprehensive yet practical resource covering the essentials of management unique and specific to the ambulatory setting. Written by leaders in the field with featured contributions from expert ambulatory care administrators and practicing physicians, this textbook offers tools, cases, and other applications to arm students of health administration, public health, business, medicine, and other health professions with the knowledge and skills for the delivery of more efficient and effective patient care. As the singular reference to managing ambulatory care in outpatient clinics, medical practices, community health centers, and other settings, the textbook describes the evolution of ambulatory care as a significant source of health care services delivery, its continued expansion in the marketplace, and its prominence in population health management, telemedicine, and other service delivery strategies. This text provides the reader with a thorough review of core functional areas of healthcare management through the lens of managing an ambulatory practice, including strategy and leadership; organizational structure; quality, safety, and patient experience; operations; financial management; and human resources. Chapters provide complementary teaching tools and case studies to highlight real-world examples that students and professionals may encounter in practice. Cases investigate topics such as preventive health, healthcare leadership, quality measurement, disruptive physicians, patient flow, operating procedures and metrics, and lessons from COVID-19 among many more. Key Features: Describes the core areas of health management through the lens of leading an ambulatory network or managing an ambulatory practice — strategy and leadership; organizational structure; quality, safety, and experience; operations; financial management; and human resources Provides expert strategies and best practices for managing a diverse array of ambulatory care settings, including outpatient clinics, physician practices, community health centers, medical homes, and more Highlights real-world case studies that students and health professionals may encounter in practice Purchase includes digital access for use on most mobile devices or computers, as well as full suite of instructor resources with Instructor's Manual, PowerPoint slides, and test bank |
change management sop template: Good Laboratory Practice Regulations Sandy Weinberg, 2007-01-19 Recent changes in the interpretation and enforcement of 21 CFR Part 11 have shifted the focus of Good Laboratory Practice (GLP) regulations to concentrate on the acceptance of electronic signatures, the archiving of data, the security of electronic documents, and the automation of laboratory procedures. This all-encompassing Fourth Edition addresse |
change management sop template: Lean Six Sigma Black Belt ir. H.C. Theisens, 2021-10-14 The structure of this book is based on the LSSA Skill set for Lean and Six Sigma Green Belt All of the techniques described in these Skill set will be reviewed in this book. The Lean elements will be discussed in chapter 1 to 6. The Six Sigma elements will be discussed in chapters 7 and 8. This book can be used for two purposes. Firstly, it acts as a guide for Green Belts undertaking a Lean or Six Sigma project following the DMAIC roadmap (‘Define – Measure – Analyze – Improve – Control’). Secondly, this book serves to determine where the organization stands and what the best strategy is to get to a higher CIMM level. |
change management sop template: Operational Excellence with Lean Six Sigma Bart A. Lameijer, Henk de Koning, Jeroen de Mast, Joran Lokkerbol, Ronald J.M.M. Does, 2022-01-06 Lean Six Sigma is the global standard for organizing the design, data-based improvement and control of business processes. Well-designed and controlled processes are key in achieving and sustaining operational excellence. They ensure the quality of service and care, the reliability and safety of work that is done, and a timely processing with short waiting times. High quality processes will at the same time improve the operation’s flexibility. Thereby allowing one to adjust to changes in demand and other circumstances. An organizational capability to harness data-based process improvement, finally, facilitates organizational learning and is foundational for the fruitful implementation of ever increasing digitization and automation opportunities. Lean Six Sigma offers a complete model for shaping modern continuous improvement programs in organizations. The methodology is built on principles and methods for fact-based process improvement that have proven themselves over the last decades, and will continue to do so in the decades to come. Having emerged in manufacturing, the approach continuously evolved and gained tremendous momentum in the services and healthcare industries. This book offers a thorough and pragmatic account of Lean Six Sigma project- and programme implementation with a special focus on applications in services and healthcare organizations. |
change management sop template: The Naval Aviation Maintenance Program (NAMP).: Maintenance data systems United States. Office of the Chief of Naval Operations, 1990 |
change management sop template: Always Making Progress Ian Madden, 2022-04-19 This book guides process-industry professionals from the implementation of the basic foundations of Continuous Improvement (CI) through to an organization where CI is a “way of life” and a defining feature of the culture of the organization. The readers of this book are seeking solutions to such pressing issues as: • Eliminating accidents and near misses. • Reducing customer complaints. • Improving customer delivery performance. • Elimination of accidents and near misses. • Reducing customer complaints. • Improving customer delivery performance. • Introducing new products. • Improving staff productivity. • Removing costs to meet the budget. • Dealing with absence and poor morale. • Improving staff retention. This book provides them with guidance on how to address issues in these areas in a way that enables improvements to be realized quickly but not at the expense of a long-term goal of a sustainable Continuous Improvement culture. In addition, this book presents the implementation of CI as a cyclical journey with no endpoint. The stages are ordered in a sequence that enables the reader to get started in their area of the company and build up the elements without the need for an overall organizational strategy at the beginning. Continuous Improvement is a vast subject with many takes on principles, approaches, and tools. This book is about how all the fundamentals of these areas fit together and, as such, covers only some of them. However, within the bibliography, I have signposted the books that have guided me during my career and which go into the principles, approaches, and tools further. |
change management sop template: Organizational Theory, Design, and Change Gareth R. Jones, 2006 This book provides students with a clear, contemporary, and fully Canadian context for understanding Organizational Theory and Change. It explores many facets of Organizational Design, including the challenges presented by emerging new technologies and the global environment. It also addresses the key issues and problems that inform the process of organizational change and transformation, identifying direct and clear managerial implications. |
change management sop template: SYSTEMology David Jenyns, 2020-11-18 Whether you've tried to systemise in the past or not, SYSTEMology provides a revolutionary approach to small business systems. |
change management sop template: Logistics Management and Strategy Alan Harrison, Heather Skipworth, Remko I. van Hoek, James Aitken, 2019 |
change management sop template: Guidebook for the Preparation of HACCP Plans , 1997 |
CHANGE Definition & Meaning - Merriam-Webster
The meaning of CHANGE is to make different in some particular : alter. How to use change in a sentence. Synonym Discussion of Change.
Change starts here · Change.org
Change.org is an independent, nonprofit-owned organization, funded entirely by millions of users just like you. Stand with Change to protect the power of everyday people making a difference.
CHANGE | English meaning - Cambridge Dictionary
CHANGE definition: 1. to exchange one thing for another thing, especially of a similar type: 2. to make or become…. Learn more.
Change - definition of change by The Free Dictionary
n. 1. The act, process, or result of altering or modifying: a change in facial expression. 2. The replacing of one thing for another; substitution: a change of atmosphere; a change of …
Change - Definition, Meaning & Synonyms | Vocabulary.com
The noun change can refer to any thing or state that is different from what it once was. Change is everywhere in life — and in English. The word has numerous senses, both as a noun and …
Change Definition & Meaning - YourDictionary
To put or take (a thing) in place of something else; substitute for, replace with, or transfer to another of a similar kind. To change one's clothes, to change jobs.
Change: Definition, Meaning, and Examples - usdictionary.com
Dec 2, 2024 · "Change" is an essential term used to refer to a variety of processes or states indicating a difference in condition, position, or state. Embracing and understanding "change" …
What does change mean? - Definitions.net
What does change mean? This dictionary definitions page includes all the possible meanings, example usage and translations of the word change. the process of becoming different. The …
CHANGE Definition & Meaning | Dictionary.com
To change something is to make its form, nature, or content different from what it is currently or from what it would be if left alone. How is change different from alter?
CHANGE - Meaning & Translations | Collins English Dictionary
Master the word "CHANGE" in English: definitions, translations, synonyms, pronunciations, examples, and grammar insights - all in one complete resource.
CHANGE Definition & Meaning - Merriam-Webster
The meaning of CHANGE is to make different in some particular : alter. How to use change in a sentence. Synonym Discussion of Change.
Change starts here · Change.org
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CHANGE | English meaning - Cambridge Dictionary
CHANGE definition: 1. to exchange one thing for another thing, especially of a similar type: 2. to make or become…. Learn more.
Change - definition of change by The Free Dictionary
n. 1. The act, process, or result of altering or modifying: a change in facial expression. 2. The replacing of one thing for another; substitution: a change of atmosphere; a change of …
Change - Definition, Meaning & Synonyms | Vocabulary.com
The noun change can refer to any thing or state that is different from what it once was. Change is everywhere in life — and in English. The word has numerous senses, both as a noun and …
Change Definition & Meaning - YourDictionary
To put or take (a thing) in place of something else; substitute for, replace with, or transfer to another of a similar kind. To change one's clothes, to change jobs.
Change: Definition, Meaning, and Examples - usdictionary.com
Dec 2, 2024 · "Change" is an essential term used to refer to a variety of processes or states indicating a difference in condition, position, or state. Embracing and understanding "change" …
What does change mean? - Definitions.net
What does change mean? This dictionary definitions page includes all the possible meanings, example usage and translations of the word change. the process of becoming different. The …
CHANGE Definition & Meaning | Dictionary.com
To change something is to make its form, nature, or content different from what it is currently or from what it would be if left alone. How is change different from alter?
CHANGE - Meaning & Translations | Collins English Dictionary
Master the word "CHANGE" in English: definitions, translations, synonyms, pronunciations, examples, and grammar insights - all in one complete resource.