| change management methods and tools: The Hard and Soft Sides of Change Management Kathryn Zukof, 2021-03-23 Change isn’t going anywhere. Learn how to manage it. We live in a wild world of volatility, unpredictability, chaos, and ambiguity, with change seemingly as the only constant. Change can be difficult. It often induces resistance, panic, and fatigue. And, as you may expect or have experienced first-hand, many organizations aren’t handling change all that well, with many efforts resulting in failure. What you may not realize, however, is that some workplace change initiatives are stunning successes, rolling out smoothly and more easily embraced. Why do some change initiatives fail while others succeed? How can organizations and employees handle change better? In The Hard and Soft Sides of Change Management, Kathryn Zukof offers practices and approaches to help you and your organization roll out, receive, and manage change effectively. Namely, Zukoff shows that you need to manage the process (or the “hard”) side and the people (or the “soft”) side of change and find the sweet spot between the two. She demonstrates that when you integrate both sides, you and your organization can make change less of a hit-or-miss affair. Successful change management means deploying sound project management techniques that increase the odds of achieving the outcomes of your change initiative. It also means helping employees understand the need and vision for change, so they feel less threatened by it and become excited and energized by what’s ahead. To deliver best results, you need to: Define the change and how to get there—with project charters and plans. Involve the right people in the right ways—from dedicated change teams to affected stakeholders. Build support, understanding, and awareness—with communication, training, and resistance management plans. Assess progress and adjust along the way—through action reviews and steps to tackle thorny issues. Capturing the inherently messy nature of workplace change—from technology implementations, mergers and acquisitions, and business transformations to office relocations and more—this book offers tangible insights to help you and your organization tackle change challenges. Follow the book’s tools and practices to lessen the messy and objectionable parts of change and actively give your change initiatives the best chance for positive outcomes. |
| change management methods and tools: ADKAR Jeff Hiatt, 2006 In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to build awareness, create desire, develop knowledge, foster ability and reinforce changes in your organization. The ADKAR Model is changing how we think about managing the people side of change, and provides a powerful foundation to help you succeed at change. |
| change management methods and tools: Site Reliability Engineering Niall Richard Murphy, Betsy Beyer, Chris Jones, Jennifer Petoff, 2016-03-23 The overwhelming majority of a software system’s lifespan is spent in use, not in design or implementation. So, why does conventional wisdom insist that software engineers focus primarily on the design and development of large-scale computing systems? In this collection of essays and articles, key members of Google’s Site Reliability Team explain how and why their commitment to the entire lifecycle has enabled the company to successfully build, deploy, monitor, and maintain some of the largest software systems in the world. You’ll learn the principles and practices that enable Google engineers to make systems more scalable, reliable, and efficient—lessons directly applicable to your organization. This book is divided into four sections: Introduction—Learn what site reliability engineering is and why it differs from conventional IT industry practices Principles—Examine the patterns, behaviors, and areas of concern that influence the work of a site reliability engineer (SRE) Practices—Understand the theory and practice of an SRE’s day-to-day work: building and operating large distributed computing systems Management—Explore Google's best practices for training, communication, and meetings that your organization can use |
| change management methods and tools: Making Sense of Change Management Esther Cameron, Mike Green, 2004 Written for academics and professionals alike, this book is an attempt to make change easier. It is aimed at anyone who wants to understand wy change happens, how it happens and what needs to be done to make change a welcome, rather than a dreaded concept. |
| change management methods and tools: A Sense of Urgency John P. Kotter, 2008 In his international bestseller Leading Change, Kotter provided an action plan for implementing successful transformations. Now, he shines the spotlight on the crucial first step in his framework: creating a sense of urgency by getting people to actually see and feel the need for change. |
| change management methods and tools: Making Sense of Change Management Esther Cameron, Mike Green, 2015-03-03 The definitive, bestselling text in the field of change management, Making Sense of Change Management provides a thorough overview of the subject for both students and professionals. Along with explaining the theory of change management, it comprehensively covers the models, tools, and techniques of successful change management so organizations can adapt to tough market conditions and succeed by changing their strategies, structures, boundaries, mindsets, leadership behaviours and of course their expectations of the people who work within them. This completely revised and updated 4th edition of Making Sense of Change Management includes more international examples and case studies, emerging new thinking and practice in the area of cultural change and a new chapter on the interrelationship with project management (PM) and change management. It also covers complexity models, agile approaches, and stakeholder management along with cultural sensitivity and what to do when cultures collide. Making Sense of Change Management remains essential reading for anyone who is currently part of, or leading, a change initiative. Online supporting resources include lecture slides, making this an ideal textbook for MBA or graduate students focusing on leading or managing change. |
| change management methods and tools: Lean Change Management Jason Little, 2014-10-03 Change resistance is a natural reaction, when you don’t involve the people affected by the change in the design of the change. This book will help you implement successful change and bypass change resistance by co-creating change. The book will do that through examples of how innovative practices can dramatically improve the success of change programs. These practices combine ideas from the Agile, Lean Startup, change management, organizational development and psychology communities. This book will change how you think about change.-- |
| change management methods and tools: Project Management Tools and Techniques for Success Christine B. Tayntor, 2010-05-19 Emphasizing that it's much easier and more cost effective to make changes in the planning phases of a project rather than later on, Project Management Tools and Techniques for Success provides an accessible introduction to project management fundamentals. Highlighting approaches for avoiding common pitfalls, it begins with an introduction to p |
| change management methods and tools: Choosing Strategies for Change John P. Kotter, 1979-01-01 |
| change management methods and tools: Enterprise Change Management David Miller, Audra Proctor, 2016-04-03 One of the biggest challenges facing organizations today is the ability to deliver the necessary change to sustain competitive advantage and adapt to economic and market environments. However, the gap between what organizations would like to deliver and their capabilities to do so is getting increasingly wide. Enterprise Change Management provides a practical roadmap for bridging this gap to help organizations build the sustainable capabilities to implement a portfolio of changes. Based on research on change performance from over 300 organizations and 400,000 data points over a 21-year period, Enterprise Change Management will help diagnose the root causes of the organizational change gap, manage demand for change and create the context for successful continuous change in the organization. This book introduces five core capabilities - adaptive leadership; executing single changes effectively; managing the demand for change; hiring resilient people and creating the context for successful change. Frameworks, processes and tools help readers assess change capabilities and then create a strategy to close the change gap and improve performance in their organization. |
| change management methods and tools: Project Managing Change Ira Blake, Cindy Bush, 2009 Are you responsible for getting results? Do you need to get things to change and then make sure that change sticks? Do you want to know the most effective ways to really get things to change – for the better? Project Managing Changegives you practical, sensible solutions to real business change issues. By combining best practice from change management and project management, it empowers you to select from a range of easy-to-use tools specially designed to uncover and resolve common problems and difficulties. Tested and proven to be effective, the emphasis is on the actual tasks and activities you need to get done to make sure that change happens. The logical, modular approach makes it easier to apply the advice and guidance to your own unique situation. It helps you assess the scope and scale of the change you need to make and plan what you need to do to make it happen. Typical changes that often mean you need to move from the way you do things now to doing things differently include: · Process – following different steps or using different methods to complete a task or activity · Product – developing new or improved products or services · Technology – using new or upgraded software, hardware, systems or equipment · Money – staying competitive in the market; managing with less (or more!) funding |
| change management methods and tools: Quiet Leadership David Rock, 2009-10-13 Improving the performance of your employees involves one of the hardest challenges in the known universe: changing the way they think. In constant demand as a coach, speaker, and consultant to companies around the world, David Rock has proven that the secret to leading people (and living and working with them) is found in the space between their ears. If people are being paid to think, he writes, isn't it time the business world found out what the thing doing the work, the brain, is all about? Supported by the latest groundbreaking research, Quiet Leadership provides a brain-based approach that will help busy leaders, executives, and managers improve their own and their colleagues' performance. Rock offers a practical, six-step guide to making permanent workplace performance change by unleashing higher productivity, new levels of morale, and greater job satisfaction. |
| change management methods and tools: Changemaking Richard Bevan, 2013-02 Changemaking takes a fresh look at managing change. Focusing on tactics rather than strategy, the book is for those who carry out the practical day-to-day work of supporting and sustaining change. It focuses on the details, and provides the needed toolkit: materials that readers can refer to, draw on, and adapt. These include checklists, templates, questionnaires, tactics, FAQs, talking points, e-mails, and other resources. Short case histories illustrate what can go wrong and how it can be made to go right. The book provides a framework of seven factors that summarize the conditions, resources, and processes that support successful change. It also offers specific guidance on processes that are often employed to move a change initiative forward, including making the case for change, managing employee focus groups, and developing FAQ (Frequently Asked Question) guides. The 50 resources are designed to provide a starting-point for readers to adapt and use in their own organizations. Develop the materials to reflect your own goals and needs, and deploy them as you support your own change initiative |
| change management methods and tools: The Science of Successful Organizational Change Paul Gibbons, 2015 Identifies dozens of myths, bad models, and unhelpful metaphors, replacing some with twenty-first century research and revealing gaps where research needs to be done ... Links the origins of theories about change to the history of ideas and suggests that the human sciences will provide real breakthroughs in our understanding of people in the twenty-first century ... Change fundamentally involves changing people's minds, yet the most recent research shows that provision of facts may 'strengthen' resistance ... will help you build influence, improve communication, optimize decision making, and sustain change--Jacket. |
| change management methods and tools: How Successful Organizations Implement Change Emad E. Aziz, Wanda Curlee, 2017-10-02 The only constant is change—especially in today's business environment. Increasing globalization and the rise of new markets and technologies are forcing companies to compete in a more turbulent world than ever. To survive and thrive, organizations must be able to continuously evolve. Unfortunately, people tend to resist change. Uncertainty can be daunting, and people generally prefer to keep doing what they already know, avoiding unfamiliar situations, particularly in their work. The good news is that change can be managed using the same processes many organizations already use in their day-to-day project management activities. After all, every project results in some type of change to an organization. Building on the Project Management Institute's Managing Change in Organizations: A Practice Guide, and drawing on the project management expertise of a wide variety of authors, How Successful Organizations Implement Change explains the critical aspects of the change management process and outlines the methods that project, program, and portfolio managers can utilize to bring effective change in a complex and transient business context. For practitioners who are directly leading the change effort as well as those affected by it; for executives formulating strategies, even those managing operations; and for academics researching or teaching others about organizational change management, the examples provided in this book cover a broad range of industries and areas of business. How Successful Organizations Implement Change combines the change management knowledge of experts, academics, researchers, and practitioners with tools, processes, and templates, all of which make this volume a valuable resource, a must-have, for leaders of change in organizations. |
| change management methods and tools: Project Management Barbara Allan, 2004 Are you involved in project work such as implementing IT systems, setting up a website or conducting a customer survey? Or involved in work on local, regional, national or international projects? Do you find that you are working under a wide range of pressures, and need to develop new skills and ways of working in order to successfully manage your project as well as your main work role? If you answered yes to one or more of the above you could use this book. It offers in-depth guidance on project management in LIS. It explores tried and tested methods and techniques for managing projects, including paper-based approaches and the use of project management software. The text is supported by practical case studies drawn from a wide range of LIS organizations at local, regional, national and international levels. These examples provide an insight into good practice for the practitioner, from an individual working in a voluntary organization on an extremely limited budget, to someone involved in an international project. Contents include: the context of library and information projects the project manager the project worker the project life cycle the money side of projects the people side of projects working with diverse project teams management of change disseminating good practice using ICT to support the project legal issues. Readership: If you are an LIS professional involved in project work of any kind, whether on a managerial, practical, academic or research level, this is an invaluable resource for you. |
| change management methods and tools: Managing Strategic Change Noel M. Tichy, 1983-05-03 Shows how managers can use the conceptual framework of TPC theory (technical, political, and cultural dynamics) to cope with major strategic reorientation. Raises such fundamental questions about the nature of organizations. What business(es) should we be in? Who should reap what benefits from the organization? What are the values and norms of organizational members? Provides concepts and workable technologies for dealing with these questions and preparing for future change. Includes extensive examples. |
| change management methods and tools: Change Management Thomas Lauer, 2020-10-22 This book provides a compact overview of the topic of change management. It contains a comprehensible introduction to the basics and techniques of organizational change and provides practical information on the most important success factors. The reading is suitable for practitioners as well as for courses at colleges and universities. Topics such as stakeholder analysis, the use of the Social Intranet for communication and idea generation or intrapreneurship programs and a whole range of new case studies complete this comprehensive work. This book is a translation of the original German 3rd edition Change Management by Thomas Lauer, published by Springer-Verlag GmbH Germany, part of Springer Nature in 2019. The translation was done with the help of artificial intelligence (machine translation by the service DeepL.com). A subsequent human revision was done primarily in terms of content, so that the book will read stylistically differently from a conventional translation. Springer Nature works continuously to further the development of tools for the production of books and on the related technologies to support the authors. |
| change management methods and tools: The Next Evolution - Enhancing and Unifying Project and Change Management Thomas Luke Jarocki, 2011-06-01 Version 2.0--Front page of dust jacket. |
| change management methods and tools: Leading Change John P. Kotter, 2012 From the ill-fated dot-com bubble to unprecedented merger and acquisition activity to scandal, greed, and, ultimately, recession -- we've learned that widespread and difficult change is no longer the exception. By outlining the process organizations have used to achieve transformational goals and by identifying where and how even top performers derail during the change process, Kotter provides a practical resource for leaders and managers charged with making change initiatives work. |
| change management methods and tools: The Effective Change Manager's Handbook Richard Smith, David King, Ranjit Sidhu, Dan Skelsey, APMG, 2014-11-03 The Effective Change Manager's Handbook helps practitioners, employers and academics define and practise change management successfully and develop change management maturity within their organization. A single-volume learning resource covering the range of knowledge required, it includes chapters from established thought leaders on topics ranging from benefits management, stakeholder strategy, facilitation, change readiness, project management and education and learning support. The Effective Change Manager's Handbook covers the whole process from planning to implementation, offering practical tools, techniques and models to effectively support any change initiative. The editors of The Effective Change Manager's Handbook - Richard Smith, David King, Ranjit Sidhu and Dan Skelsey - are all experienced international consultants and trainers in change management. All four editors worked on behalf of the Change Management Institute to co-author the first global change management body of knowledge, The Effective Change Manager, and are members of the APMG International examination panel for change management. |
| change management methods and tools: Beyond Change Management Dean Anderson, Linda Ackerman Anderson, 2002-02-28 Transform your organization! To truly transform your organization, you must learn to transform your own mindset. Beyond Change Management-the only book specifically about the interaction of leadership style, mindset, and the change process-revolutionizes leaders' approach to transformational change. Shattering the myth that transformation can be managed, this book-part of the Practicing OD Series--offers you new directions and ways of thinking and behaving that are essential for successful change. Its unique approach brings organization development (OD) into the mainstream of leaders' approaches to change, expanding and integrating the fields of OD, leadership, change management, and consciousness. You'll also get: ready-to-use worksheets questionnaires guidelines Powerful business solutions to the current chaos facing many organizations today. Dean Anderson and Linda Ackerman Anderson get to the heart of change, the human touch, by using timeless techniques and tools. --Ken Blanchard, coauthor, The One Minute Manager and Gung Ho! The authors combine their keen observations, sharp insights, and open hearts to produce towering works that will stand as lasting contributions to leadership and organization development. . . .[t]hey guide us along a path of personal discovery so that we may have the strength of spirit to risk the creation of more meaningful organizations. --Jim Kouzes, coauthor, The Leadership Challenge and Encouraging the Hear |
| change management methods and tools: How to Change the World Jurgen Appelo, 2012 |
| change management methods and tools: Tools for Thought Howard Rheingold, 2000-04-13 In a highly engaging style, Rheingold tells the story of what he calls the patriarchs, pioneers, and infonauts of the computer, focusing in particular on such pioneers as J. C. R. Licklider, Doug Engelbart, Bob Taylor, and Alan Kay. The digital revolution did not begin with the teenage millionaires of Silicon Valley, claims Howard Rheingold, but with such early intellectual giants as Charles Babbage, George Boole, and John von Neumann. In a highly engaging style, Rheingold tells the story of what he calls the patriarchs, pioneers, and infonauts of the computer, focusing in particular on such pioneers as J. C. R. Licklider, Doug Engelbart, Bob Taylor, and Alan Kay. Taking the reader step by step from nineteenth-century mathematics to contemporary computing, he introduces a fascinating collection of eccentrics, mavericks, geniuses, and visionaries. The book was originally published in 1985, and Rheingold's attempt to envision computing in the 1990s turns out to have been remarkably prescient. This edition contains an afterword, in which Rheingold interviews some of the pioneers discussed in the book. As an exercise in what he calls retrospective futurism, Rheingold also looks back at how he looked forward. |
| change management methods and tools: Agile Change Management Melanie Franklin, 2021-10-03 The second edition of Agile Change Management provides essential tools to build change manager capabilities and ensure change initiatives are embedded effectively throughout the organization. This book is a comprehensive resource for creating a roadmap that is flexible and unique to each organization to manage any type of change initiative. Detailing all the processes, activities and information needed, from creating the right environment for change to completing iterative tasks, it shows how to respond to different needs as they arise, reducing the potential for wasted time and resources. The updated second edition features chapters on behavioural change and decomposition in planning iterations, and new material on prototyping for business needs and virtual leadership. Whether implementing a large-scale transformation or working through projects at micro-level, Agile Change Management provides tools, frameworks and examples necessary to adapt to and manage change effectively. |
| change management methods and tools: Best Practices in Leadership Development and Organization Change Louis Carter, Dave Ulrich, Marshall Goldsmith, 2012-07-05 In this important book, successful organizations—including well-known companies such as Agilent Technologies, Corning, GE Capital, Hewlett Packard, Honeywell Aerospace, Lockheed Martin, MIT, Motorola, and Praxair—share their most effective approaches, tools, and specific methods for leadership development and organizational change. These exemplary organizations serve as models for leadership development and organizational change because they Commit to organizational objectives and culture Transform behaviors, cultures, and perceptions Implement competency or organization effectiveness models Exhibit strong top management leadership support and passion |
| change management methods and tools: Power and Influence John P. Kotter, 2010-09-28 In today's complex work world, things no longer get done simply because someone issues an order and someone else follows it. Most of us work in socially intricate organizations where we need the help not only of subordinates but of colleagues, superiors, and outsiders to accomplish our goals. This often leaves us in a power gap because we must depend on people over whom we have little or no explicit control. This is a book about how to bridge that gap: how to exercise the power and influence you need to get things done through others when your responsibilities exceed your formal authority. Full of original ideas and expert insights about how organizations—and the people in them—function, Power and Influence goes further, demonstrating that lower-level personnel also need strong leadership skills and interpersonal know-how to perform well. Kotter shows how you can develop sufficient resources of unofficial power and influence to achieve goals, steer clear of conflicts, foster creative team behavior, and gain the cooperation and support you need from subordinates, coworkers, superiors—even people outside your department or organization. He also shows how you can avoid the twin traps of naivete and cynicism when dealing with power relationships, and how to use your power without abusing it. Power and Influence is essential for top managers who need to overcome the infighting, foot-dragging, and politicking that can destroy both morale and profits; for middle managers who don't want their careers sidetracked by unproductive power struggles; for professionals hindered by bureaucratic obstacles and deadline delays; and for staff workers who have to manage the boss. This is not a book for those who want to grab power for their own ends. But if you'd like to create smooth, responsive working relationships and increase your personal effectiveness on the job, Kotter can show you how—and make the dynamics of power work for you instead of against you. |
| change management methods and tools: Change Management Frank Voehl, H. James Harrington, 2017-11-13 Change Management: Manage Change or It Will Manage You represents a substantial core guidance effort for Change Management practitioners. Organizations currently contend with increasingly higher levels of knowledge-driven competition. Many attempt to meet the challenge by investing in expensive knowledge-driven change management systems. Such syste |
| change management methods and tools: Software Change Management Donald J. Reifer, 2011-12-22 Why is it so difficult to change organizations? What does it really take to make “process improvement” yield measurable results? For more than 30 years, Donald Riefer has been guiding software teams through the technical, organizational, and people issues that must be managed in order to make meaningful process changes—and better products. This practical guide draws from his extensive experience, featuring 11 case studies spanning the public and private sectors and even academia. Each case study illuminates the original conditions; describes options and recommendations; details reactions, outcomes, and lessons learned; and provides essential references and resources. Eleven case studies provide insightful, empirical data from real-world organizations Provides a broad view across organizational settings and factors, such as personnel, and technical environments, including cloud, Agile, and open source options Illuminates the hard-won lessons, tradeoffs, and impacts—with advice on how to engineer successful, sustainable changes yourself |
| change management methods and tools: Forecasting: principles and practice Rob J Hyndman, George Athanasopoulos, 2018-05-08 Forecasting is required in many situations. Stocking an inventory may require forecasts of demand months in advance. Telecommunication routing requires traffic forecasts a few minutes ahead. Whatever the circumstances or time horizons involved, forecasting is an important aid in effective and efficient planning. This textbook provides a comprehensive introduction to forecasting methods and presents enough information about each method for readers to use them sensibly. |
| change management methods and tools: Drawdown Paul Hawken, 2017-04-18 • New York Times bestseller • The 100 most substantive solutions to reverse global warming, based on meticulous research by leading scientists and policymakers around the world “At this point in time, the Drawdown book is exactly what is needed; a credible, conservative solution-by-solution narrative that we can do it. Reading it is an effective inoculation against the widespread perception of doom that humanity cannot and will not solve the climate crisis. Reported by-effects include increased determination and a sense of grounded hope.” —Per Espen Stoknes, Author, What We Think About When We Try Not To Think About Global Warming “There’s been no real way for ordinary people to get an understanding of what they can do and what impact it can have. There remains no single, comprehensive, reliable compendium of carbon-reduction solutions across sectors. At least until now. . . . The public is hungry for this kind of practical wisdom.” —David Roberts, Vox “This is the ideal environmental sciences textbook—only it is too interesting and inspiring to be called a textbook.” —Peter Kareiva, Director of the Institute of the Environment and Sustainability, UCLA In the face of widespread fear and apathy, an international coalition of researchers, professionals, and scientists have come together to offer a set of realistic and bold solutions to climate change. One hundred techniques and practices are described here—some are well known; some you may have never heard of. They range from clean energy to educating girls in lower-income countries to land use practices that pull carbon out of the air. The solutions exist, are economically viable, and communities throughout the world are currently enacting them with skill and determination. If deployed collectively on a global scale over the next thirty years, they represent a credible path forward, not just to slow the earth’s warming but to reach drawdown, that point in time when greenhouse gases in the atmosphere peak and begin to decline. These measures promise cascading benefits to human health, security, prosperity, and well-being—giving us every reason to see this planetary crisis as an opportunity to create a just and livable world. |
| change management methods and tools: The Principles of Scientific Management Frederick Winslow Taylor, 1913 |
| change management methods and tools: Managing Change Step By Step: All You Need To Build A Plan And Make It Happen , 2008-09 |
| change management methods and tools: Tempered Radicals Debra Meyerson, 2003 This text explores the experiences of tempered radicals. These are people who want to become valued and successful members of their organisations without selling out on who they are and what they believe in. |
| change management methods and tools: Leading Transformation Nathan Furr, Kyle Nel, Thomas Zoega Ramsoy, 2018-10-16 New Tools to Overcome the Human Barriers to Change Leaders know that their job is to transform their organizations to keep pace with technology and an ever-changing business environment. They also know that they are bound to fail in doing so. But this discouraging prospect is not because they won't be able to solve a technological or strategic problem. Leaders will fail because of intractable human responses associated with change--responses such as fear, ingrained habits, politics, incrementalism, and lack of imagination. These stumbling blocks always arise when we humans are faced with change, but what if we had a way to transcend them? This book reveals a radical new method for doing just that. Written by the executive who designed and implemented it, the neuroscientist who helped make it work, and the academic who explains why it works and how to do it, Leading Transformation introduces an innovative yet proven process for creating breakthrough change. Divided into three steps--envisioning the possible, breaking down resistance, and prototyping the future--this process uses cutting-edge tools such as science fiction, cartoons, rap music, artifact trails, and neuroprototypes to overcome people's inability to imagine or react to what doesn't yet exist, override powerful habits and routines that prevent them from changing, and create compelling narratives about the organization's future and how to get there. Showing how these tools have been used successfully by companies such as Lowe's, Walmart, Pepsi, IKEA, Google, Microsoft, and others, the process revealed in this book gives leaders the means to transcend the human barriers that block change and lead their organizations confidently into the future. |
| change management methods and tools: Organizational Change Tupper F. Cawsey, Gene Deszca, Cynthia Ingols, 2015-04-17 Awaken, mobilize, accelerate, and institutionalize change. With a rapidly changing environment, aggressive competition, and ever-increasing customer demands, organizations must understand how to effectively adapt to challenges and find opportunities to successfully implement change. Bridging current theory with practical applications, Organizational Change: An Action-Oriented Toolkit, Third Edition combines conceptual models with concrete examples and useful exercises to dramatically improve the knowledge, skills, and abilities of students in creating effective change. Students will learn to identify needs, communicate a powerful vision, and engage others in the process. This unique toolkit by Tupper Cawsey, Gene Deszca, and Cynthia Ingols will provide readers with practical insights and tools to implement, measure, and monitor sustainable change initiatives to guide organizations to desired outcomes. |
| change management methods and tools: Making Sense of Change Management Esther Cameron, Mike Green, 2012-05-03 Written for students and professionals alike, Making Sense of Change Management is the classic text in the field of change management. It is aimed at anyone who wants to understand why change happens, how it happens and what needs to be done to make change a welcome rather than a dreaded concept. It offers considered insights into the many frameworks, models and ways of approaching change and helps the reader to apply the right approach to each unique situation. This completely revised and fully updated new edition includes new chapters on managing change in tough and uncertain times and the deeper skills of becoming a true agent of change. |
| change management methods and tools: Managing the Change: Software Configuration and Change Management Michael Haug, Eric W. Olsen, Gonzalo Cuevas, Santiago Rementeria, 2001-10-23 C. Amting Directorate General Information Society, European Commission, Brussels th Under the 4 Framework of European Research, the European Systems and Soft ware Initiative (ESSI) was part of the ESPRIT Programme. This initiative funded more than 470 projects in the area of software and system process improvements. The majority of these projects were process improvement experiments carrying out and taking up new development processes, methods and technology within the software development process of a company. In addition, nodes (centres of exper tise), European networks (organisations managing local activities), training and dissemination actions complemented the process improvement experiments. ESSI aimed at improving the software development capabilities of European enterprises. It focused on best practice and helped European companies to develop world class skills and associated technologies to build the increasingly complex and varied systems needed to compete in the marketplace. The dissemination activities were designed to build a forum, at European level, to exchange information and knowledge gained within process improvement ex periments. Their major objective was to spread the message and the results of experiments to a wider audience, through a variety ofdifferent channels. The European Experience Exchange (tUR~X) project has been one ofthese dis semination activities within the European Systems and Software Initiative.~UR~X has collected the results of practitioner reports from numerous workshops in Europe and presents, in this series of books, the results of Best Practice achieve ments in European Companies over the last few years. |
| change management methods and tools: Project Management: Concepts, Methodologies, Tools, and Applications Management Association, Information Resources, 2016-06-09 Organizations of all types are consistently working on new initiatives, product lines, or implementation of new workflows as a way to remain competitive in the modern business environment. No matter the type of project at hand, employing the best methods for effective execution and timely completion of the task at hand is essential to project success. Project Management: Concepts, Methodologies, Tools, and Applications presents the latest research and practical solutions for managing every stage of the project lifecycle. Emphasizing emerging concepts, real-world examples, and authoritative research on managing project workflows and measuring project success in both private and public sectors, this multi-volume reference work is a critical addition to academic, government, and corporate libraries. It is designed for use by project coordinators and managers, business executives, researchers, and graduate-level students interested in putting research-based solutions into practice for effective project management. |
| change management methods and tools: Handbook of Human Performance Technology James A. Pershing, 2006-05-19 The first two editions of the Handbook of Human Performance Technology helped define the rapidly growing and vibrant field of human performance technology - a systematic approach to improving individual and organizational performance. Exhaustively researched, this comprehensive sourcebook not only updates key foundational chapters on organizational change, evaluation, instructional design, and motivation, but it also features breakthrough chapters on performance technology in action and addresses many new topics in the field, such as certification, Six Sigma, and communities of practice. Boasting fifty-five new chapters, contributors to this new edition comprise a veritable who's who in the field of performance improvement, including Geary Rummler, Roger Kaufman, Ruth Clark, Allison Rossett, Margo Murray, Judith Hale, Dana and James Robinson, and many others. Praise for the third edition of the Handbook of Human Performance Technology If you are in the business of trying to improve organizational performance, this Handbook should be the first place you look for answers to questions about human performance technology. - Joseph J. Durzo, CPT, Ph.D., senior vice president and chief learning officer, Archstone-Smith This newest edition of the Handbook provides an unparalleled, all-encompassing survey of the latest theory and its practical application in this emergent field. This book is a must-have reference for any professional wishing to systematically improve performance within their organization. - Weston McMillan, CPT, manager, training and development, eBay Inc. An invaluable, engaging resource for anyone charged with improving workplace performance. It not only provides the background and foundations of our profession, but more importantly, it also provides the most up-to-date descriptions of how to apply HPT to drive results. - Rodger Stotz, CPT, vice president and managing consultant, Maritz Inc. This book is filled with insights--both for those who are new to the field and also for those who are experienced. It offers concrete advice and examples on how to use HPT to impact business results and how to work successfully within organizations. - Anne Marie Laures, CPT, director, learning services, Walgreen Co. The Handbook contains many of the secrets for improving the performance of individuals, groups, and organizations. - Robert F. Mager, author, Analyzing Performance Problems and How to Turn Learners On...Without Turning Them Off |
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What is Change Management? Change management is the process, tools and techniques to manage the people-side of business change in order to achieve the required business outcome, and to …
Ten Key Frameworks for Effective Change Management - ASHP
Five stages: Denial, Anger, Bargaining, Depression and Acceptance. Used to understand how humans navigate change. First developed as a human response with terminal illness and death. It …
Tools and Techniques for Change - RCSLT
As Leaders, Managers and Change Agents working in the public service in Wales, we all have responsibilities for managing change and developing our organisations. This handbook is …
Change management over - NHS England
Change management is the processes, tools and techniques for managing the people-side of change. Change management is not a process improvement method. Change management is a …
10 Principles of Leading Change Management - Stratton …
Sep 10, 2017 · These time-honored tools and techniques can help companies transform quickly. And watch the video, “How to Lead Change Management.” Since the mid-2000s, organizational …
Change Management Toolkit - Johns Hopkins Medicine
This Change Management Toolkit serves two purposes. The first is to be a reference tool that you can use when planning how to carry out changes in your organization.
Change Management: Reactions, Tools, and Strategies
Jan 24, 2021 · Change Management: Reactions, Tools, and Strategies Margaret F. Henderson and Obed Pasha What Is Organizational Change? Local governments in North Carolina went through …
Configuration and Change Management - CISA
• educates readers about the configuration and change management process • promotes a common understanding of the need for a configuration and change management process • identifies and …
IT Change Management - The Institute of Internal Auditors or …
Change management can be defined as the systematic set of processes that are executed within an organization’s IT function to manage enhancements, updates, installations, implementations, …
Change Management 101 - Nickols
This paper presents some basics regarding change management and it does so from several perspectives, including those of change management as (1) the task of managing change, (2) an …
Simple Guide to Change Management Models - Change …
Change Management Methodology is a linear methodology describing 3 stages for approaching an organizational change with activities within each stage. Unfreeze 1. Determine what needs to …
Leadership Spread and The Change - NHS England
The Change Model can be used for any change initiative, big or small, and in any organisation, and for any kind of change you are trying to create. The eight components: • Our shared purpose - …
CHANGE MANAGEMENT METHODS AND TOOLS FOR …
Change management (CM), with its methods and tools, facilitates the implementation of transformation processes in companies and along entire supply chains (SCs). However, with the …
Change management: A framework for measuring and …
The authors share the methods to measure change and explain the importance of developing a comprehensive and robust means of gathering and displaying large volumes of change …
Introduction to Agile Change Management
Agile change management is a natural extension of Agile development methodologies including Scrum®, SAFe® and AgilePM® which set out how best to create a ‘production line’ that frequently …
COOC: an Agile Change Management Method - hal.science
We first argue about this proposal with the results of a questionnaire to define the importance of people implication in a change project. We then propose a method based on the agile change …
CP05-Institutional Reform Change Management
Increasing utilization of appropriate change management strategies and methods will require: • A highly flexible approach to result-based planning, budgeting and management that can capture …
A guide to quality improvement tools
Directory of tools for quality improvement This next section illustrates a number of tools for quality improvement. A combination of tools is required for successful completion of a quality …
The Elements of a Good Change Management Function
change management team functions as a strategic partner. This begins with getting a clear picture of the magnitude of the reductions. Because this is a high-level strategy discus-sion—usually …
Is Your Change Management Approach Keeping Pace with …
we have developed a suite of change man-agement methods and tools that can be overlaid on the foundational, integrated change management program to augment its impact. Conceived …
CHANGE MANAGEMENT METHODS AND TOOLS FOR …
Change management (CM), with its methods and tools, facilitates the implementation of transformation processes in companies and along entire supply chains (SCs). However, with
Change Management - Acudemy
The Change Management Foundation qualification explores the theories of how change impacts on and is affected by the individual, team, organisation and change leader. ... •Learn to …
Change Management Methods And Tools (2024)
Change Management Methods And Tools: Making Sense of Change Management Esther Cameron,Mike Green,2019-11-03 This definitive bestselling text in the field of change …
Table of Contents - U.S. Office of Personnel Management
Project Management - Knowledge of the principles, methods, or tools for developing, scheduling, coordinating, and managing projects and resources, including monitoring and inspecting costs, …
Change Management Methods And Tools [PDF]
will change how you think about change Choosing Strategies for Change John P. Kotter,1979-01-01 Project Management Tools and Techniques for Success Christine B. Tayntor,2010-05-19 …
Business Process Management Competency Model …
• Applying Change Management methods and techniques used in the industry • Applying company change management policies in planning and estimating projects ... tools • …
Strategic Foresight 101 - U.S. General Services Administration
with Organizational Change Management (OCM). ... intrapreneurial practices in with traditional OCM methods to uniquely position change as a market-focused shift in providing new products …
Introduction to Agile Change Management
Agile change management is a natural extension of Agile development methodologies including Scrum®, SAFe® and AgilePM® which set out how best to create a ‘production line’ that …
ACCENTURE GUIDEWIRE ASSETS
Methods for Guidewire Accenture’s renowned delivery methods and estimating tools customized for Guidewire. • Estimated 10% reduction in overall Guidewire delivery lifecycle and faster time …
COOC: an Agile Change Management Method - hal.science
tools, management, business, strategies and so on [6]. Until the late 1990s, the dominant approaches in the ... change management frameworks and methods is to put human on the …
INNOVATION PROJECT MANAGEMENT - Wiley Online Library
MANAGEMENT Methods, Case Studies, and Tools for Managing Innovation Projects Second Edition HAROLD KERZNER, PH.D. This second edition first published 2023 ... Scope Change …
A Kind of Change Management Method for Global Value …
change management implementation. In order to fill this gap in existing researches, we present a change management method with Critical Success Factors (CSFs) and related tools for …
The importance of change management in reforming Customs
attempts at defining change management are now examined. Webster’s Ninth New Collegiate Dictionary deals with change management in terms of process and tools. On the one hand, it …
Change Management: A Brief Introduction - Springer
• What exactly is behind the term Change Management. • Why the importance of change management is constantly increasing. • What are typical challenges for change in practice. • …
Oracle Proactive Support Tools Change Management
change management tools that help you increase productivity and stay ahead of constant change. With well defined processes and tools available . to help plan, execute, and track changes for . …
Change Management Guidance - NCWWI
Change Management Guidance . Change Management Definition . Overview. ... Measures and Related Methods . Accessibility . Linkage to Other Change Plans . Addressing Disparity and …
People Skills: Implementing Strategic Goals A Change …
the community as a whole in the change process and provide a mechanism for them to do so effectively. It would also set the stage for joint action on the part of the membership to actualize …
CP05-Institutional Reform Change Management - snap …
Development practitioners have adapted some change management methods under the banners of organizational development and institutional reform. “Change management” is commonly the …
Change Management - ISO 9001 Checklist
1.4 Change Management Process 1.4.1 General Management of changes is necessary when a change is considered to have a significant impact, i.e., on the volume and type of the work, on …
Change Management with Lean approach - How the benefits …
There is an increasing need of improving and updating the Change Management (CM) methods and procedures that exists today. These are the consequences of an more changing world, …
Moving Through Collective Adversity: Lessons from …
there is little on the tools, mindsets, and change management methods for advancing collective resilience together. And little on advancing deeply developmental trajec-tories together. …
BASIC PRINCIPLES OF MONITORING AND EVALUATION
2. THEORY OF CHANGE A theory of change describes how an intervention will deliver the planned results. A causal/result chain (or logical framework) outlines how the sequence of …
Change Control Management Guide - The Department of …
tailoring of contract change control management in the approved CMP, when this situation applies. For sites with multiple projects under a single contract, the site manager may establish …
Change Management - ThinkHDI
This high-energy workshop is filled with practical guidance, tools and templates, ... Critical success factors and key performance indicators for change management Methods for …
Risk Management: Tools, Techniques, and Challenges
8 Project Risk Management: Process Plan A risk management plan should be defined early in the project and in consultation with the project team. May be part of the project management plan …
Methods and Tools for Performance Assurance of Smart
methods and tools to manage performance throughout the system life cycle. During system design, for example, methods and tools model, analyze, and test the system so that anticipated …
A CASE STUDY OF CONFIGURATION MANAGEMENT …
A CASE STUDY OF CONFIGURATION MANAGEMENT METHODS IN A MAJOR AUTOMOTIVE OEM ... done to develop configuration management tools. A review of ... engineering change …
ECONOMICS. FINANCES. LAW. 2020. 5/3 ISSN 2409-1944
The classification of methods and tools of change by the nature of impact, by the timing of implementation, by the objects of change, depending on the model of the enterprise are …
Choosing Which Process Improvement Methodology to …
as an “application of scientific management methods, but it actually integrates many different ... creative, technical, and change management methods, tools, and techniques to improve …
Agile Change Management:
The core Change Management methods still apply The need for effective and rigorous Change Management intensifies How and when we do Change Management is very different . Coach …
Seven principles for efective change management
Seven principles for effective change management a akeoler oe er eao 6 Our services and solutions include: • ChangeScout, an organizational change management application that …
Kotter 8 step hand out JO - NHS Elect
Put in place the structure for change, and continually check for barriers to it. Removing obstacles can empower the people you need to execute your vision, and it can help the change move …
Engineering Change Management (ECM) Methods: …
Abstract Engineering Change Management methods lead to assess impact of engineering changes and evaluate their propagation effects. In this paper, we pro-pose a novel …
Sample IT Change Management Policies and Procedures …
Sample Change Management Policies & Procedures Guide Evergreen Systems, Inc. P2 CMG_1111_fin 1 Executive Summary – IT Change Management Policy Ensuring effective …
People Skills: Change Management Tools: Lewin's Change …
People Skills: Change Management Tools Lewin's Change Model ROBERT E. LEVASSEUR FOX Consulting Group, Inc. P.O. Box 3322 Annapolis, Maryland 21403 This is the first in a series of …
Knowledge Management - APO
KNOWLEDGE MANAGEMENT TOOLS AND TECHNIQUES MANUAL | IX INTRODUCTION This APO Knowledge Management Tools and Techniques Manual is the second and updated 2020 …
Design and Change Management Change Management …
change management Our business change management framework comprises 9 artefacts that include activities and tools to support any change initiative. The framework can be tailored to …
Change Management Guide for a Hybrid Workforce
Change management is an approach to preparing, communicating, supporting, and helping individuals and teams successfully implement change. Recommended Viewing: “ What is …
Implementation - Change management - Agency for Clinical …
ACI Redesign – Implementation: Change Management Page 2 Good change management is all about engaging and communicating with your stakeholders. Listening carefully to people and …
Ementor 2 104 2024 - bibliotekanauki.pl
change management methods and tools in healthcare were defined. Then, the authors determined the relationships and activities connecting the defined determinants and motives, …
EUROCONTROL Guidelines
proactive and structured approach is needed. Methods and tools that can assist and support a change process during its different stages can be a great help. This document presents the …
Change Management Toolkit - Office for the Public Sector
The Change Management Toolkit provides guidance and resources to assist organisations to manage people through a process of change, while putting the ... change? • Are tools available …
PROPOSAL OF A CHANGE MANAGEMENT METHOD TO …
The change management method proposed in this article is a systematization of some change management methods; three of them are detailed below. 2.3 Change Management Methods …
Change management: role of the clinical leader in pharmacy
Choose the right tools * These suggestions are adapted from a health-care redesign ... Methods of fostering change in the practice model at the pharmacy department level. Am J Health-Syst …
CHANGE Delivering - Washington
Applying change management methods clarifies transformation steps from the outset, so key players are on the same page. PREVENTS STAGNATION. With a strong change …
Change Management Playbook - OCM Solution
Provide input on developed change management tools 3. Review and provide feedback on change management plans and deliverables 4. Help conduct change impact assessments • …
Change Management and Organisational Performance of …
change is the systemic approach and application of knowledge, tools and resources to deal with change. Management of change means “defining and adopting corporate strategies, …
