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| change management process document: ADKAR Jeff Hiatt, 2006 In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to build awareness, create desire, develop knowledge, foster ability and reinforce changes in your organization. The ADKAR Model is changing how we think about managing the people side of change, and provides a powerful foundation to help you succeed at change. |
| change management process document: Site Reliability Engineering Niall Richard Murphy, Betsy Beyer, Chris Jones, Jennifer Petoff, 2016-03-23 The overwhelming majority of a software system’s lifespan is spent in use, not in design or implementation. So, why does conventional wisdom insist that software engineers focus primarily on the design and development of large-scale computing systems? In this collection of essays and articles, key members of Google’s Site Reliability Team explain how and why their commitment to the entire lifecycle has enabled the company to successfully build, deploy, monitor, and maintain some of the largest software systems in the world. You’ll learn the principles and practices that enable Google engineers to make systems more scalable, reliable, and efficient—lessons directly applicable to your organization. This book is divided into four sections: Introduction—Learn what site reliability engineering is and why it differs from conventional IT industry practices Principles—Examine the patterns, behaviors, and areas of concern that influence the work of a site reliability engineer (SRE) Practices—Understand the theory and practice of an SRE’s day-to-day work: building and operating large distributed computing systems Management—Explore Google's best practices for training, communication, and meetings that your organization can use |
| change management process document: Guidelines for the Management of Change for Process Safety CCPS (Center for Chemical Process Safety), 2011-09-20 Guidelines for the Management of Change for Process Safety provides guidance on the implementation of effective and efficient Management of Change (MOC) procedures, which can be applied to improve process safety. In addition to introducing MOC systems, the book describes how to design an initial system from scratch, including the scope of the system and the applications over a plant life cycle and the boundaries and overlaps with other process safety management systems. Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file. |
| change management process document: ITIL Service Strategy Great Britain. Cabinet Office, Great Britain. Stationery Office, 2011 This volume provides updated guidance on how to design, develop and implement service management both as an organisational capability and a strategic asset. It is a guide to a strategic review of ITIL-based service management capabilities, with the aim of improving their alignment with overall business needs. It is written primarily for senior managers who provide leadership and direction in the form of objectives, plans and policies. It is also benefits mangers at other levels, by explaining the logic of senior management decisions. |
| change management process document: Service strategy Great Britain. Office of Government Commerce, 2007-05-30 Management, Computers, Computer networks, Information exchange, Data processing, IT and Information Management: IT Service Management |
| change management process document: Agile Change Management Melanie Franklin, 2021-10-03 The second edition of Agile Change Management provides essential tools to build change manager capabilities and ensure change initiatives are embedded effectively throughout the organization. This book is a comprehensive resource for creating a roadmap that is flexible and unique to each organization to manage any type of change initiative. Detailing all the processes, activities and information needed, from creating the right environment for change to completing iterative tasks, it shows how to respond to different needs as they arise, reducing the potential for wasted time and resources. The updated second edition features chapters on behavioural change and decomposition in planning iterations, and new material on prototyping for business needs and virtual leadership. Whether implementing a large-scale transformation or working through projects at micro-level, Agile Change Management provides tools, frameworks and examples necessary to adapt to and manage change effectively. |
| change management process document: Managing the Change: Software Configuration and Change Management Michael Haug, Eric W. Olsen, Gonzalo Cuevas, Santiago Rementeria, 2001-10-23 C. Amting Directorate General Information Society, European Commission, Brussels th Under the 4 Framework of European Research, the European Systems and Soft ware Initiative (ESSI) was part of the ESPRIT Programme. This initiative funded more than 470 projects in the area of software and system process improvements. The majority of these projects were process improvement experiments carrying out and taking up new development processes, methods and technology within the software development process of a company. In addition, nodes (centres of exper tise), European networks (organisations managing local activities), training and dissemination actions complemented the process improvement experiments. ESSI aimed at improving the software development capabilities of European enterprises. It focused on best practice and helped European companies to develop world class skills and associated technologies to build the increasingly complex and varied systems needed to compete in the marketplace. The dissemination activities were designed to build a forum, at European level, to exchange information and knowledge gained within process improvement ex periments. Their major objective was to spread the message and the results of experiments to a wider audience, through a variety ofdifferent channels. The European Experience Exchange (tUR~X) project has been one ofthese dis semination activities within the European Systems and Software Initiative.~UR~X has collected the results of practitioner reports from numerous workshops in Europe and presents, in this series of books, the results of Best Practice achieve ments in European Companies over the last few years. |
| change management process document: Business Process Change Paul Harmon, 2014-04-26 Business Process Change, 3rd Edition provides a balanced view of the field of business process change. Bestselling author Paul Harmon offers concepts, methods, cases for all aspects and phases of successful business process improvement. Updated and added for this edition is new material on the development of business models and business process architecture development, on integrating decision management models and business rules, on service processes and on dynamic case management, and on integrating various approaches in a broad business process management approach. New to this edition: - How to develop business models and business process architecture - How to integrate decision management models and business rules - New material on service processes and on dynamic case management - Learn to integrate various approaches in a broad business process management approach - Extensive revision and update addresses Business Process Management Systems, and the integration of process redesign and Six Sigma - Learn how all the different process elements fit together in this best first book on business process, now completely updated - Tailor the presented methodology, which is based on best practices, to your organization's specific needs - Understand the human aspects of process redesign - Benefit from all new detailed case studies showing how these methods are implemented |
| change management process document: The Effective Change Manager's Handbook Richard Smith, David King, Ranjit Sidhu, Dan Skelsey, APMG, 2014-11-03 The Effective Change Manager's Handbook helps practitioners, employers and academics define and practise change management successfully and develop change management maturity within their organization. A single-volume learning resource covering the range of knowledge required, it includes chapters from established thought leaders on topics ranging from benefits management, stakeholder strategy, facilitation, change readiness, project management and education and learning support. The Effective Change Manager's Handbook covers the whole process from planning to implementation, offering practical tools, techniques and models to effectively support any change initiative. The editors of The Effective Change Manager's Handbook - Richard Smith, David King, Ranjit Sidhu and Dan Skelsey - are all experienced international consultants and trainers in change management. All four editors worked on behalf of the Change Management Institute to co-author the first global change management body of knowledge, The Effective Change Manager, and are members of the APMG International examination panel for change management. |
| change management process document: Quiet Leadership David Rock, 2009-10-13 Improving the performance of your employees involves one of the hardest challenges in the known universe: changing the way they think. In constant demand as a coach, speaker, and consultant to companies around the world, David Rock has proven that the secret to leading people (and living and working with them) is found in the space between their ears. If people are being paid to think, he writes, isn't it time the business world found out what the thing doing the work, the brain, is all about? Supported by the latest groundbreaking research, Quiet Leadership provides a brain-based approach that will help busy leaders, executives, and managers improve their own and their colleagues' performance. Rock offers a practical, six-step guide to making permanent workplace performance change by unleashing higher productivity, new levels of morale, and greater job satisfaction. |
| change management process document: Essential SNMP Douglas R. Mauro, Kevin Schmidt, 2005 Simple Network Management Protocol (SNMP) provides a simple set of operations that allows you to more easily monitor and manage network devices like routers, switches, servers, printers, and more. The information you can monitor with SNMP is wide-ranging--from standard items, like the amount of traffic flowing into an interface, to far more esoteric items, like the air temperature inside a router. In spite of its name, though, SNMP is not especially simple to learn. O'Reilly has answered the call for help with a practical introduction that shows how to install, configure, and manage SNMP. Written for network and system administrators, the book introduces the basics of SNMP and then offers a technical background on how to use it effectively. Essential SNMP explores both commercial and open source packages, and elements like OIDs, MIBs, community strings, and traps are covered in depth. The book contains five new chapters and various updates throughout. Other new topics include: Expanded coverage of SNMPv1, SNMPv2, and SNMPv3 Expanded coverage of SNMPc The concepts behind network management and change management RRDTool and Cricket The use of scripts for a variety of tasks How Java can be used to create SNMP applications Net-SNMP's Perl module The bulk of the book is devoted to discussing, with real examples, how to use SNMP for system and network administration tasks. Administrators will come away with ideas for writing scripts to help them manage their networks, create managed objects, and extend the operation of SNMP agents. Once demystified, SNMP is much more accessible. If you're looking for a way to more easily manage your network, look no further than Essential SNMP, 2nd Edition. |
| change management process document: Business Process Change Management August-Wilhelm Scheer, Ferri Abolhassan, Wolfram Jost, Mathias Kirchmer, 2012-11-03 This book shows you how to achieve business process excellence through change management activities, with case studies from major corporations such as American Meter and the US Navy. The book defines business process change management as information, communication, and training that enable people to make change and improvements happen. Using case studies the text shows how this change management is applied in practice using a framework like the ARIS House of Business Process Excellence or software tools like the ARIS Toolset. |
| change management process document: Changemaking Richard Bevan, 2013-02 Changemaking takes a fresh look at managing change. Focusing on tactics rather than strategy, the book is for those who carry out the practical day-to-day work of supporting and sustaining change. It focuses on the details, and provides the needed toolkit: materials that readers can refer to, draw on, and adapt. These include checklists, templates, questionnaires, tactics, FAQs, talking points, e-mails, and other resources. Short case histories illustrate what can go wrong and how it can be made to go right. The book provides a framework of seven factors that summarize the conditions, resources, and processes that support successful change. It also offers specific guidance on processes that are often employed to move a change initiative forward, including making the case for change, managing employee focus groups, and developing FAQ (Frequently Asked Question) guides. The 50 resources are designed to provide a starting-point for readers to adapt and use in their own organizations. Develop the materials to reflect your own goals and needs, and deploy them as you support your own change initiative |
| change management process document: Change Management Jeffrey M. Hiatt, Timothy J. Creasey, 2003 Change management is the missing piece that takes good ideas and turns them into business success. This book is not only a solid introduction to the discipline of change management, but is the primer to catalyze change leadership and competency in your organization. The responsibility for creating competencies to manage and lead change does not rest solely with HR, but lies within all management, right to the seat of the CEO. This book is a practical look at what it means to manage the people side of change |
| change management process document: The Human Change Management Body of Knowledge (HCMBOK®) Vicente Goncalves, Carla Campos, 2018-01-31 I am happy to recommend this work. I believe in the principles presented in it and identify with its context. Due to the lack of knowledge on the subject in the market, it is a topic that must be made known. The book should be in the library of all project and change managers.— Paul Dinsmore, PMI Fellow Every manager should integrate HCMBOK® practices into their project management methodology in order to fully develop their work. This book addresses a simple and practical way that the critical component in organizational change management can be applied to projects of all kinds: the human factor.— Bruno Machado, Director, Project Management Office, Grupo Anima Educação We live in a time of change, speed, and an avalanche of information. It is still very difficult for most companies to change their organizational culture efficiently. This book makes us reflect upon the crucial element in any change, and which most managers do not place in the foreground—the people. — Joyce Meyer, CEO, iDigo In today's constantly changing world, the Project Manager must have sensitivity to how people react to change. Knowing a method that provides a structured way to take care of the human aspect is a key factor in the success of any project! HCMBOK® offers a simple and practical approach to managing change, which can be easily incorporated into the project management routine, providing amazing results.— Pedro Augusto Cardoso da Silva, Engineering Director, METRÔRIO This reference starts by presenting the concept of change management, its players, strategies, and applicable models. In the second part, the book covers the set of good practices, methodology, and tools known as the HCMBOK®— Human Change Management Body of Knowledge. The third part introduces the concept of the Change Management Office (CMO) and its relation to the strategic planning of an organization. The book concludes with the competencies essential for a change manager, an approach to agile methodologies, and a model for managing cultural change. |
| change management process document: Fundamentals of Business Process Management Marlon Dumas, Marcello La Rosa, Jan Mendling, Hajo A. Reijers, 2018-03-23 This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide. In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 230 exercises – many with solutions – and numerous suggestions for further reading. This second edition includes extended and completely revised chapters on process identification, process discovery, qualitative process analysis, process redesign, process automation and process monitoring. A new chapter on BPM as an enterprise capability has been added, which expands the scope of the book to encompass topics such as the strategic alignment and governance of BPM initiatives. The textbook is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website. |
| change management process document: Making Sense of Change Management Esther Cameron, Mike Green, 2015-03-03 The definitive, bestselling text in the field of change management, Making Sense of Change Management provides a thorough overview of the subject for both students and professionals. Along with explaining the theory of change management, it comprehensively covers the models, tools, and techniques of successful change management so organizations can adapt to tough market conditions and succeed by changing their strategies, structures, boundaries, mindsets, leadership behaviours and of course their expectations of the people who work within them. This completely revised and updated 4th edition of Making Sense of Change Management includes more international examples and case studies, emerging new thinking and practice in the area of cultural change and a new chapter on the interrelationship with project management (PM) and change management. It also covers complexity models, agile approaches, and stakeholder management along with cultural sensitivity and what to do when cultures collide. Making Sense of Change Management remains essential reading for anyone who is currently part of, or leading, a change initiative. Online supporting resources include lecture slides, making this an ideal textbook for MBA or graduate students focusing on leading or managing change. |
| change management process document: Balancing Agile and Disciplined Engineering and Management Approaches for IT Services and Software Products Mora, Manuel, Gómez, Jorge Marx, O'Connor, Rory V., Buchalcevová, Alena, 2020-07-10 The highly dynamic world of information technology service management stresses the benefits of the quick and correct implementation of IT services. A disciplined approach relies on a separate set of assumptions and principles as an agile approach, both of which have complicated implementation processes as well as copious benefits. Combining these two approaches to enhance the effectiveness of each, while difficult, can yield exceptional dividends. Balancing Agile and Disciplined Engineering and Management Approaches for IT Services and Software Products is an essential publication that focuses on clarifying theoretical foundations of balanced design methods with conceptual frameworks and empirical cases. Highlighting a broad range of topics including business trends, IT service, and software development, this book is ideally designed for software engineers, software developers, programmers, information technology professionals, researchers, academicians, and students. |
| change management process document: Innovation in Sustainable Management and Entrepreneurship Gabriela Prostean, Juan José Lavios Villahoz, Laura Brancu, Gyula Bakacsi, 2020-05-29 This book analyses state-of-the-art techniques in business process management as drivers of advanced entrepreneurship, financial management, supply chain management, and sustainability management. The role of management in a rapidly-changing environment and the use of innovative methods and techniques to address and solve key management problems are also explored. |
| change management process document: Implementing ITIL Change and Release Management Larry Klosterboer, 2008-12-01 The Business-Focused, Best-Practice Guide to Succeeding with ITIL Change and Release Management ITIL® (Information Technology Infrastructure Library®) can help organizations streamline and integrate their operations, dramatically improving efficiency and delivering greater business value. For the first time, there's a comprehensive best-practice guide to succeeding with two of the most crucial and challenging parts of ITIL: change and release management. Leading IBM® ITIL expert and author Larry Klosterboer shares solid expertise gained from real implementations across multiple industries. He helps you decide where to invest, avoid ITIL pitfalls, and build successful, long-term processes that deliver real return on investment. You’ll find detailed guidance on each process, integrated into a comprehensive roadmap for planning, implementation, and operation–a roadmap available nowhere else. Klosterboer offers in-depth coverage of the crucial issues every implementer will face, including make-or-break challenges most consultants can’t or won’t talk about. For example, he demonstrates how to set a reasonable project scope, migrate data, execute successful pilot programs, and continually improve quality once ITIL practices are in place. This book’s practical insights will be invaluable to every IT executive, professional, and user who wants to bring their current change and release practices in line with ITIL–and transform them from a source of frustration into a source of value. Coverage includes Discovering and managing your change and release management requirements Identifying the resources you’ll need to succeed Building comprehensive schedules for executing change/release management projects Moving from planning to real-world implementation Choosing the right tools–or modifying the tools you’ve already invested in Using change/release management to facilitate auditing and ensure compliance Leveraging the full business benefits of mature change/release management processes Covers ITIL version 3 |
| change management process document: Business Process Improvement Workbook: Documentation, Analysis, Design, and Management of Business Process Improvement H. James Harrington, E. K. C. Esseling, H. van Nimwegen, 1997-04 Enables you to improve quality, productivity, and competitiveness the business process improvement way. This workbook shows you how to: understand and set process improvement goals; eliminate bureaucracies, duplication, and obsolescence; evaluate information management; research cycle time; analyze functions and tasks in administration; and more. |
| change management process document: Introduction to Project Control , 2010-01-01 There is a narrow view of control which is about delivering projects in accordance with their plans, using disciplines like earned value and risk management already championed by APM. That view is about doing projects right. This Introduction to Project Control offers a wider perspective, which includes doing the right projects. It involves integrating all the disciplines of project management. |
| change management process document: FCC Record United States. Federal Communications Commission, 2002 |
| change management process document: Change Management in I. T. Andreas Sofroniou, 2009-04-15 Change Management and the changes to Configuration, Release, and Assets as a whole group of I.T. activities have traditionally been concerned with finding effective solutions to specific operational problems. Substantial effort has been devoted in recommending a rational methodology for the management of change. This book, therefore, has been addressing the willingness to change procedures suitable to the way people are willing to work and with processes that they are familiar with. It deals with current problems and new, better methods, techniques, and tools for processing changes. Change Management personnel have gradually come to realise that their tasks should include the solution of specific problems, and the designing of systems that predict and prevent future problems. |
| change management process document: CISSP Study Guide Eric Conrad, Seth Misenar, Joshua Feldman, 2015-12-08 CISSP Study Guide, Third Edition provides readers with information on the CISSP certification, the most prestigious, globally-recognized, vendor-neutral exam for information security professionals. With over 100,000 professionals certified worldwide, and many more joining their ranks, this new third edition presents everything a reader needs to know on the newest version of the exam's Common Body of Knowledge. The eight domains are covered completely and as concisely as possible, allowing users to ace the exam. Each domain has its own chapter that includes a specially-designed pedagogy to help users pass the exam, including clearly-stated exam objectives, unique terms and definitions, exam warnings, learning by example modules, hands-on exercises, and chapter ending questions. Provides the most complete and effective study guide to prepare users for passing the CISSP exam, giving them exactly what they need to pass the test Authored by Eric Conrad who has prepared hundreds of professionals for passing the CISSP exam through SANS, a popular and well-known organization for information security professionals Covers all of the new information in the Common Body of Knowledge updated in January 2015, and also provides two exams, tiered end-of-chapter questions for a gradual learning curve, and a complete self-test appendix |
| change management process document: Organizational Change Tupper F. Cawsey, Gene Deszca, Cynthia Ingols, 2015-04-17 Awaken, mobilize, accelerate, and institutionalize change. With a rapidly changing environment, aggressive competition, and ever-increasing customer demands, organizations must understand how to effectively adapt to challenges and find opportunities to successfully implement change. Bridging current theory with practical applications, Organizational Change: An Action-Oriented Toolkit, Third Edition combines conceptual models with concrete examples and useful exercises to dramatically improve the knowledge, skills, and abilities of students in creating effective change. Students will learn to identify needs, communicate a powerful vision, and engage others in the process. This unique toolkit by Tupper Cawsey, Gene Deszca, and Cynthia Ingols will provide readers with practical insights and tools to implement, measure, and monitor sustainable change initiatives to guide organizations to desired outcomes. |
| change management process document: Ask a Manager Alison Green, 2018-05-01 From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together |
| change management process document: Leading Change John P. Kotter, 2012 From the ill-fated dot-com bubble to unprecedented merger and acquisition activity to scandal, greed, and, ultimately, recession -- we've learned that widespread and difficult change is no longer the exception. By outlining the process organizations have used to achieve transformational goals and by identifying where and how even top performers derail during the change process, Kotter provides a practical resource for leaders and managers charged with making change initiatives work. |
| change management process document: A Sense of Urgency John P. Kotter, 2008 In his international bestseller Leading Change, Kotter provided an action plan for implementing successful transformations. Now, he shines the spotlight on the crucial first step in his framework: creating a sense of urgency by getting people to actually see and feel the need for change. |
| change management process document: Lean Change Management Jason Little, 2014-10-03 Change resistance is a natural reaction, when you don’t involve the people affected by the change in the design of the change. This book will help you implement successful change and bypass change resistance by co-creating change. The book will do that through examples of how innovative practices can dramatically improve the success of change programs. These practices combine ideas from the Agile, Lean Startup, change management, organizational development and psychology communities. This book will change how you think about change.-- |
| change management process document: The Execution Shortcut Jeroen De Flander, 2013-09 The strategy journey to success is long and dangerous. Most strategies lose between 40 and 60 percent of their financial potential along the execution highway. There is a path that will make the trip dramatically shorter. It exists in every organization, but mostly stays hidden. With the help of science, we'll uncover The Execution Shortcut. There are three prerequisites: (1) The Head connection - people need to be aware of your strategy; (2) The Heart connection - people need to care about your strategy; (3) The Hands connection - people need the energy to push your strategy forwards. |
| change management process document: Change Management Robert A. Paton, Rob Paton, James McCalman, 2000-05-02 `Change Management is a well-structured and well-written book which has wide appeal for undergraduates, postgraduates and practitioners. It provides a comprehensive coverage of the issues related to organizational change and its management. It has a good, coherent structure which starts with a definition of change and a general examination of the antecedent factors, as well as the skills and competencies required of managers in facilitating the change process.... The style and content of the book are of an extremely high quality, indicating the book′s deserved reputation as a core textbook in this area′ - Leadership and Organization Development Journal This new and updated edition of the highly successful MBA and undergraduate text on change management uses current examples with a strategic focus to guide students through the issues and processes associated with managing change. The new edition: - provides a framework for applying different models to different scenarios; - offers proactive approaches to change that relate to business performance; - gives practical, step-by-step means of handling change; - illustrates with up-to-date real-life case studies. Students using Change Management will gain a greater understanding that effective solutions to change problems need to combine technological, organizational and people-oriented strategies. In this sense the book adopts a process-based approach to management. It will also encourage students to familiarize themselves with the different contingencies that affect management and the most effective measures for dealing with them. |
| change management process document: Learning to Change Léon de Caluwe, Hans Vermaak, 2002-08-01 A good balance between theory and practice . . . it definitely fills a void in the [lack of] texts in the area and the change literature in general . . . a good fit for my graduate class on 'Managing Organizational Change.' —Anthony F. Buono, McCallum Graduate School of Business, Bentley College Like Gareth Morgan's Images of Organization, this book is a superb blend of theory and practicality. It demystifies chaos and paradox, and it encourages the understanding of organizational dynamics from multiple perspectives. It is refreshing to read a book that presents diverse theories and interventions so even-handedly. —Andrea Markowitz, Ph.D., President, OB&D, Inc. Learning to Change: A Guide for Organizational Change Agents provides a comprehensive overview of organizational change theories and practices developed by both U.S. and European change theorists. The authors compare and contrast five fundamentally different ways of thinking about change: yellow print thinking, blue print thinking, red print thinking, green print thinking and white print thinking. They also discuss in detail the steps change agents take, such as diagnosis, change strategy, the intervention plan, and interventions. In addition, they explore the attributes of a successful change agent and provide advice for career and professional development. The book includes case studies that describe multiple approaches to organizational change issues. This book will appeal to both the practitioner and academic audiences. It can be used as a text in graduate courses in change management and will also be a useful reference for consultants and managers. Features: Discusses the abilities, attitudes, and styles of successful change agents Describes five fundamentally different ways of thinking about change Presents a state-of-the-art overview of change management insights, methods, and instruments Summarizes an extensive amount of organizational change literature Supplies readers with useful insights and courses of action that will allow them to design and implement change professionally Learning to Change became a bestseller upon its initial publication in the Netherlands. The color-model on change is very popular among thousands of managers and change consultants and presents a new approach to change processes and a new language for change. |
| change management process document: Engineering Documentation Control Handbook Frank B. Watts, 2011-10-28 Frank B. Watts |
| change management process document: The Basics of Cloud Computing Derrick Rountree, Ileana Castrillo, 2013-09-03 As part of the Syngress Basics series, The Basics of Cloud Computing provides readers with an overview of the cloud and how to implement cloud computing in their organizations. Cloud computing continues to grow in popularity, and while many people hear the term and use it in conversation, many are confused by it or unaware of what it really means. This book helps readers understand what the cloud is and how to work with it, even if it isn't a part of their day-to-day responsibility. Authors Derrick Rountree and Ileana Castrillo explains the concepts of cloud computing in practical terms, helping readers understand how to leverage cloud services and provide value to their businesses through moving information to the cloud. The book will be presented as an introduction to the cloud, and reference will be made in the introduction to other Syngress cloud titles for readers who want to delve more deeply into the topic. This book gives readers a conceptual understanding and a framework for moving forward with cloud computing, as opposed to competing and related titles, which seek to be comprehensive guides to the cloud. - Provides a sound understanding of the cloud and how it works - Describes both cloud deployment models and cloud services models, so you can make the best decisions for deployment - Presents tips for selecting the best cloud services providers |
| change management process document: Managing Change in Organizations Project Management Institute, 2013-08-01 Managing Change in Organizations: A Practice Guide is unique in that it integrates two traditionally disparate world views on managing change: organizational development/human resources and portfolio/program/project management. By bringing these together, professionals from both worlds can use project management approaches to effectively create and manage change. This practice guide begins by providing the reader with a framework for creating organizational agility and judging change readiness. |
| change management process document: Sarbanes-Oxley and the New Internal Auditing Rules Robert R. Moeller, 2004-02-05 Sarbanes-Oxley and the New Internal Auditing Rules thoroughly and clearly explains the Sarbanes-Oxley Act, how it impacts auditors, and how internal auditing can help with its requirements, such as launching an ethics and whistle-blower program or performing effective internal controls reviews under the COSO framework. With ample coverage of emerging rules that have yet to be issued and other matters subject to change, this book outlines fundamental blueprints of the new rules, technological developments, and evolving trends that impact internal audit professionals. Order your copy today! |
| change management process document: CompTIA Cloud+ Study Guide Todd Montgomery, 2016-10-26 A hands-on approach to cloud computing for Exam CV0-001 CompTIA Cloud+ Study Guide covers 100% of all exam CV0-001objectives with in-depth explanations from expert Todd Montgomery. This comprehensive resource covers all aspects of cloud computing infrastructure and administration, with a practical focus on real-world skills. Each chapter includes a list of exam topics, helpful hands-on exercises, and illustrative examples that show how concepts are applied in different scenarios, to help you build a solid foundation of cloud computing skills. You also gain access to the Sybex interactive online learning environment and test bank, featuring electronic flashcards, glossary of key terms, and chapter tests and practice exams that help you test your knowledge and gauge the extent of your understanding. CompTIA's Cloud+ certification covers the implementation, maintenance, delivery, and security of cloud technologies and infrastructure. With thorough coverage, practical instruction, and expert insight, this book provides an ideal resource for Exam CV0-001 preparation. Master the fundamental concepts, terminology, and characteristics of cloud computing Implement cloud solutions, manage the infrastructure, and monitor performance Install, configure, and manage virtual machines and devices Get up to speed on hardware, testing, deployment, and more The Cloud+ certification identifies you as the professional these companies need to ensure safe, seamless, functional cloud services, and The CompTIA Cloud+ Study Guide Exam CV0-001 provides the tools you need to be confident on exam day. |
| change management process document: Business Process Change Paul Harmon, 2019-02-28 Business Process Change: A Business Process Management Guide for Managers and Process Professionals, Fourth Edition, provides a balanced view of the field of business process change. Bestselling author and renowned expert in the field Paul Harmon offers concepts, methods, cases for all aspects, and phases of successful business process improvement. Students and professionals alike will benefit from the comprehensive coverage and customizable, integrated approach to broad business process management that focuses on improving efficiency and productivity. In this updated Edition, particular attention is paid to the impact of disruptive technology on business and the need for agile transformation. - Covers Business Process Management Systems and the integration of process redesign and Six Sigma - Explores how different process elements fit together, including the human aspects of process redesign - Presents best-practice methodologies that can be applied and tailored to an organization's specific needs - Offers invaluable, detailed case studies demonstrating how these key methods are implemented |
| change management process document: CERT Resilience Management Model (CERT-RMM) Richard A. Caralli, Julia H. Allen, David W. White, 2010-11-24 CERT® Resilience Management Model (CERT-RMM) is an innovative and transformative way to manage operational resilience in complex, risk-evolving environments. CERT-RMM distills years of research into best practices for managing the security and survivability of people, information, technology, and facilities. It integrates these best practices into a unified, capability-focused maturity model that encompasses security, business continuity, and IT operations. By using CERT-RMM, organizations can escape silo-driven approaches to managing operational risk and align to achieve strategic resilience management goals. This book both introduces CERT-RMM and presents the model in its entirety. It begins with essential background for all professionals, whether they have previously used process improvement models or not. Next, it explains CERT-RMM’s Generic Goals and Practices and discusses various approaches for using the model. Short essays by a number of contributors illustrate how CERT-RMM can be applied for different purposes or can be used to improve an existing program. Finally, the book provides a complete baseline understanding of all 26 process areas included in CERT-RMM. Part One summarizes the value of a process improvement approach to managing resilience, explains CERT-RMM’s conventions and core principles, describes the model architecturally, and shows how itsupports relationships tightly linked to your objectives. Part Two focuses on using CERT-RMM to establish a foundation for sustaining operational resilience management processes in complex environments where risks rapidly emerge and change. Part Three details all 26 CERT-RMM process areas, from asset definition through vulnerability resolution. For each, complete descriptions of goals and practices are presented, with realistic examples. Part Four contains appendices, including Targeted Improvement Roadmaps, a glossary, and other reference materials. This book will be valuable to anyone seeking to improve the mission assurance of high-value services, including leaders of large enterprise or organizational units, security or business continuity specialists, managers of large IT operations, and those using methodologies such as ISO 27000, COBIT, ITIL, or CMMI. |
How to Make a Change Management Plan (Templates Included)
Jun 20, 2024 · A change management plan is a document that describes how change is planned, implemented and monitored in a project or across an organization. You can think of a change …
The Complete Guide to the Change Management Process
Oct 26, 2023 · Change management process models are structured frameworks that offer a systematic and organized way to manage and implement change within an organization. They …
5 Steps in the Change Management Process | HBS Online
Mar 19, 2020 · Change processes have a set of starting conditions (point A) and a functional endpoint (point B). The process in between is dynamic and unfolds in stages. Here’s a …
Free Change Management Templates - Smartsheet
Dec 13, 2016 · Change management provides a structured approach to handling changes so that organizations and projects can not only adapt, but also control the process to promote smooth …
How To Document Change Management Process - Change …
Jun 3, 2023 · Discover the essential steps to document your change management process effectively. Maximize your team's productivity and minimize risks. Click now!
ChangeManagement Process - University of Cincinnati
n Technology department. This document describes how to use the procedures and provides a definition of the management controls required and some rationale for in.
Free Downloadable Change Management Plan Templates
Change management is critical to completing your projects on schedule and on budget. Whether you’re working on your PMI PMP certification or an experience project manager, we’re sure …
Change Management Process: Definitive Guide & Templates
Mar 5, 2024 · In order to set your organization down the path of successful change (and mitigate potential risks), there are five major steps to take.
Change Management Process for Project
Sep 27, 2023 · The Change Management Process is the mechanism used to initiate, record, assess, approve and resolve project changes. Project changes are needed when it is deemed …
ISO 27001 Change Management Process Checklist Template
Dec 21, 2023 · Change management provides a roadmap for implementing change, including steps, timelines, and responsibilities. With a well-defined process in place, organizations can …
How to Make a Change Management Plan (Templates Included)
Jun 20, 2024 · A change management plan is a document that describes how change is planned, implemented and monitored in a project or across an organization. You can think of a change …
The Complete Guide to the Change Management Process
Oct 26, 2023 · Change management process models are structured frameworks that offer a systematic and organized way to manage and implement change within an organization. They …
5 Steps in the Change Management Process | HBS Online
Mar 19, 2020 · Change processes have a set of starting conditions (point A) and a functional endpoint (point B). The process in between is dynamic and unfolds in stages. Here’s a …
Free Change Management Templates - Smartsheet
Dec 13, 2016 · Change management provides a structured approach to handling changes so that organizations and projects can not only adapt, but also control the process to promote smooth …
How To Document Change Management Process - Change …
Jun 3, 2023 · Discover the essential steps to document your change management process effectively. Maximize your team's productivity and minimize risks. Click now!
ChangeManagement Process - University of Cincinnati
n Technology department. This document describes how to use the procedures and provides a definition of the management controls required and some rationale for in.
Free Downloadable Change Management Plan Templates
Change management is critical to completing your projects on schedule and on budget. Whether you’re working on your PMI PMP certification or an experience project manager, we’re sure …
Change Management Process: Definitive Guide & Templates
Mar 5, 2024 · In order to set your organization down the path of successful change (and mitigate potential risks), there are five major steps to take.
Change Management Process for Project
Sep 27, 2023 · The Change Management Process is the mechanism used to initiate, record, assess, approve and resolve project changes. Project changes are needed when it is deemed …
ISO 27001 Change Management Process Checklist Template
Dec 21, 2023 · Change management provides a roadmap for implementing change, including steps, timelines, and responsibilities. With a well-defined process in place, organizations can …
