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| change management document template: ADKAR Jeff Hiatt, 2006 In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to build awareness, create desire, develop knowledge, foster ability and reinforce changes in your organization. The ADKAR Model is changing how we think about managing the people side of change, and provides a powerful foundation to help you succeed at change. |
| change management document template: Change Management Garth Holloway, 2014-01-10 This book is the result of Garth Holloways twenty years of experience in the management consulting industry. In it, he shares many of the key lessons he has learned about spearheading change. While he addresses timeworn topics, his approach is refreshingly different to the mainstream. This highly readable collection of articles will cause even the most experienced practitioners to re-evaluate their ideas as Garth as encourages you to: Demand more. The last 20% is worth more than the first 80%. Carefully consider just whose problems you should be thinking about. Become creactive: where creative meets active. Learn how managing change and managing risk are practically synonymous. Use KPIs more effectively. If youre not going to manage it, dont bother to measure it. Deal effectively with the maliciously compliant, those dangerous employees who do exactly what they are told to do, neither more nor less. Organise for organizational learning. Realise that driving change in your organization means engaging the hearts and minds of the people first. |
| change management document template: The Execution Shortcut Jeroen De Flander, 2013-09 The strategy journey to success is long and dangerous. Most strategies lose between 40 and 60 percent of their financial potential along the execution highway. There is a path that will make the trip dramatically shorter. It exists in every organization, but mostly stays hidden. With the help of science, we'll uncover The Execution Shortcut. There are three prerequisites: (1) The Head connection - people need to be aware of your strategy; (2) The Heart connection - people need to care about your strategy; (3) The Hands connection - people need the energy to push your strategy forwards. |
| change management document template: Site Reliability Engineering Niall Richard Murphy, Betsy Beyer, Chris Jones, Jennifer Petoff, 2016-03-23 The overwhelming majority of a software system’s lifespan is spent in use, not in design or implementation. So, why does conventional wisdom insist that software engineers focus primarily on the design and development of large-scale computing systems? In this collection of essays and articles, key members of Google’s Site Reliability Team explain how and why their commitment to the entire lifecycle has enabled the company to successfully build, deploy, monitor, and maintain some of the largest software systems in the world. You’ll learn the principles and practices that enable Google engineers to make systems more scalable, reliable, and efficient—lessons directly applicable to your organization. This book is divided into four sections: Introduction—Learn what site reliability engineering is and why it differs from conventional IT industry practices Principles—Examine the patterns, behaviors, and areas of concern that influence the work of a site reliability engineer (SRE) Practices—Understand the theory and practice of an SRE’s day-to-day work: building and operating large distributed computing systems Management—Explore Google's best practices for training, communication, and meetings that your organization can use |
| change management document template: CMM in Practice Pankaj Jalote, 2000 Project initiation; Project planning; Project execution and termination. |
| change management document template: Introduction to Project Control , 2010-01-01 There is a narrow view of control which is about delivering projects in accordance with their plans, using disciplines like earned value and risk management already championed by APM. That view is about doing projects right. This Introduction to Project Control offers a wider perspective, which includes doing the right projects. It involves integrating all the disciplines of project management. |
| change management document template: A Project Manager's Book of Forms Cynthia Snyder Dionisio, 2017-11-21 Essential project management forms aligned to the PMBOK® Guide—Sixth Edition A Project Manager's Book of Forms is an essential companion to the Project Management Institute's A Guide to the Project Management Body of Knowledge. Packed with ready-made forms for managing every stage in any project, this book offers both new and experienced project managers an invaluable resource for thorough documentation and repeatable processes. Endorsed by PMI and aligned with the PMBOK® Guide, these forms cover all aspects of initiating, planning, executing, monitoring and controlling, and closing; each form can be used as-is directly from the book, or downloaded from the companion website and tailored to your project's unique needs. This new third edition has been updated to align with the newest PMBOK® Guide, and includes forms for agile, the PMI Talent Triangle, technical project management, leadership, strategic and business management, and more. The PMBOK® Guide is the primary reference for project management, and the final authority on best practices—but implementation can quickly become complex for new managers on large projects, or even experienced managers juggling multiple projects with multiple demands. This book helps you stay organized and on-track, helping you ensure thorough documentation throughout the project life cycle. Adopt PMI-endorsed forms for documenting every process group Customize each form to suit each project's specific needs Organize project data and implement a repeatable management process Streamline PMBOK® Guide implementation at any level of project management experience Instead of wasting time interpreting and translating the PMBOK® Guide to real-world application, allow PMI to do the work for you: A Project Manager's Book of Forms provides the PMBOK®-aligned forms you need to quickly and easily implement project management concepts and practices. |
| change management document template: Operational Excellence Handbook: A Must Have for Those Embarking On a Journey of Transformation and Continuous Improvement Rod Baxter, 2015 Operational Excellence Handbook is designed for leaders and practitioners wishing to transform their organizations through strategy and culture, and through the application of operational excellence approaches, methodologies, processes, and tools. The handbook contains 70 chapters organized in five sections describing strategy, culture, methodologies, project management, and tools that are helpful to create immediate and sustainable value for your organization. As you travel on your value generation journey, you will wish to select the appropriate approach, methodologies, and tools - based on your organization's current situation, future strategies and goals, resource availability and limitations, as well as urgency and schedule needs - that will provide immediate value. With the purchase of this handbook, the reader has access to a file containing all templates referenced in the book. |
| change management document template: Software Configuration Management Implementation Roadmap Mario E. Moreira, 2004-06-07 SCM practices are recognised as core functional areas in assisting a project team to identify, control, audit, and report on all configuration items of a project. Consequently they are then better able to control changes to the working environment. Moreira presents a totally unique book, offering a “how-to” guide for SCM implementation for commercial and technology fields. A thoroughly practical approach; this guide includes examples and instruction of SCM tasks. This book has an easy to follow set of tasks that can be customized to assist a SCM professional in implementing SCM in a more efficient and expedient manner while also imparting SCM knowledge. Provides a customisable step-by-step process in implementing SCM Discusses typical SCM activities at project level and includes source control, change control, problem management, etc. An accompanying website contains templates, procedures and other materials to aid understanding and encourage the practical applications of the material discussed throughout www.wiley.com/go/moreira_software/ Anyone who has to implement SCM in his/her company at every level will need this book and find its practical approach useful |
| change management document template: Project Management for Healthcare Informatics Susan Houston, Lisa Anne Bove, 2007-11-25 Through its use of real clinical examples, this book provides an explanation of the project management process tailored for nurses. It first describes, in detail, the project management process along with its relationship to the phases of the project life cycle. Coverage includes the tools available to successfully complete each phase of the project management process and advance the project life cycle. With the aid of case studies and project examples, the book then examines how to apply these principles in the day-to-day work of the nurse, whether manager, staff nurse, educator, researcher, or informatician. |
| change management document template: Implementing Program Management Ginger Levin, Allen R. Green, 2009-10-05 In early 2007, the Project Management Institute (PMI) piloted the now highly sought after Program Management Professional (PgMP) credential, reflecting the growing trend for organizations to coordinate the work done on numerous stand-alone projects into a cohesive program-type structure. Written by two successful PgMPs, Implementing Program Managem |
| change management document template: Systemic Change Management G. Roth, A. DiBella, 2016-01-12 Weaving together prescriptions with a series of cases, Systemic Change Management describes the value and how-to of a systemic or enterprise approach to organizational change. Each capability presented here promotes change, but when used together create synergies that magnify their individual impact within and between collaborating organizations. |
| change management document template: A Standard for Enterprise Project Management Michael S. Zambruski, 2008-07-28 From enterprise vision and mission to business requirements to project initiation and management to operations, this practical guide explains each of the basic elements needed for project success and integrates them into a balanced life-cycle continuum. It includes a decision tree for determining the most appropriate level of project documentation, describes an integrated risk management and escalation policy, and contains more than two dozen templates and completed samples of key project management tools, such as a comprehensive statement of work template. The author offers a color version of the book. |
| change management document template: CompTIA Project+ Study Guide Kim Heldman, 2017-01-26 The bestselling Project+ preparation guide, updated for the latest exam The CompTIA Project+ Study Guide, Second Edition is your comprehensive resource for taking Exam PK0-004. With 100% coverage of all exam objectives, bolstered by real-world scenarios and the Sybex interactive learning environment, this book gives you everything you need to approach the exam with confidence. Detailed explanations and superior study tools cover and reinforce setup, initiation, planning, execution, delivery, change, control, communication, and closure, and the author Kim Heldman's twenty-five years of project management experience provide deep insight into real-world applications. Study tools include access to two bonus practice exams, allowing you to focus on areas you need further review, and electronic flashcards provide last minute review on key concepts. The Project+ exam is a first step into the complex world of project management, and serves as a springboard to the Project Management Institute's (PMI) PMP certification. This study guide helps you build the knowledge you need to be confident on exam day. Review 100 percent of the Project+ exam objectives Understand the real-world applications of each concept Gain expert insight drawn from real-world experience Access online practice exams, electronic flashcards, and more Every industry needs people who know how to deliver successful project outcomes. The Project+ exam parallels the PMI's A Guide to Project Management Body of Knowledge (PMBOK© Guide), so this smart study guide gives you a solid foundation for additional project management training and certification. The CompTIA Project+ Study Guide, Second Edition combines industry-leading expertise with Sybex resources to help you successfully begin your project management journey. |
| change management document template: PMP: Project Management Professional Exam Review Guide Kim Heldman, Vanina Mangano, Brett J. Feddersen, 2018-01-22 Essential review for the PMP exam, updated for the new PMBOK® Guide, 6th edition The PMP Project Management Professional Exam Review Guide, Fourth Edition, offers complete, concise review of essential project management concepts and practices. Covering 100% of the PMP exam objectives, this book helps you ensure your full preparation in advance of the big day. This new 4th Edition has been updated to align with the newest version of the exam, featuring changes to PMP best practices, greater emphasis on Agile and other iterative processes, as well as the evolution of the project manager's role. Organized by domain area, this handy review guide covers project initiation, planning, execution, monitoring, and closing as detailed in the new A Guide to the Project Management Body of Knowledge (PMBOK® Guide), 6th Edition, giving you clear guidance on what you need to know for the exam. You also get a year of free access to the Sybex online interactive learning environment and study tools, which features flashcards, chapter tests, two bonus practice exams, and more. PMP candidates must have extensive project management experience before taking the exam, but you cannot rely on experience alone; the PMP exam tests your understanding of critical PMP concepts and practices as laid out in the PMBOK® Guide 6th Edition; this practical review condenses the PMBOK's essential details into quickly-digestible chapters that help you prepare more efficiently. Review 100% of the exam objectives Apply PMP concepts to real-world scenarios Identify areas in need of additional review Access practice exams, flashcards, and more The PMP certification puts you in demand, and can be a major boost to your career. Regardless of your current level of experience, exam success lies in complete and thorough preparation; the PMP Project Management Professional Exam Review Guide, Fourth Edition, is your ultimate key to confidence and success. To register for access to the online test banks included with the purchase of this book, please visit: www.wiley.com/go/sybextestprep. |
| change management document template: Project Management Maturity Model J. Kent Crawford, 2021-04-11 Assisting organizations in improving their project management processes, the Project Management Maturity Model defines the industry standard for measuring project management maturity and agile and adaptive capabilities. Project Management Maturity Model, Fourth Edition provides a roadmap showing organizations how to move to higher levels of organizational behavior, improving project success and organizational performance. It's a comprehensive tool for enhancing project management practices, covering areas critical to organizational improvement, such as the project management office, management oversight, and professional development. It also provides methods for optimizing project management processes and suggestions for deploying the model as a strategic tool in improving business outcomes. New material in each chapter also outlines good practices for implementing adaptive an agile processes. The book also includes the Project Portfolio Management Maturity Model, which covers best practices for determining portfolio maturity, setting short-term priorities, implementing benefits realization management, improving portfolio management processes and tracking progress. The author, J. Kent Crawford, CEO of PM Solutions, describes the basics of project management maturity, including the benefits of assessing maturity, and presents a comprehensive framework for improving organization's processes. Chapters are based on the ten project management knowledge areas specified in the Project Management Institute's standard, the PMBOK® Guide. This edition provides new and revised materials based on the PMBOK® Guide including a fresh focus on agile and adaptive methods, benefits realization, and organizational change management. Organizations can use this book to: Determine the maturity of your organization's project management processes Gauge readiness for agile transformation Map out a logical path to improve your organization's processes Set priorities for short-term process improvement Track and visualize improvements in project management over time Learn to translate process maturity into business results After an objective assessment, an organization can set its goals for increasing the capability of its processes and develop a plan for reaching those goals. This book is ideal for anyone involved with improving the capability of an organization's project and portfolio management processes. |
| change management document template: The Road to IP Telephony Stephanie Carhee, Cisco Systems, 2004-06-28 A complete IP Telephony migration planning guide Includes Steps to Success Poster It's everyone's must have. This is a reference book for the entire project team who works on the deployment of an IP Telephony solution. Take advantage of best practices. Includes more than 200 best practices, lessons learned, and tips for getting you through your IP Telephony deployment successfully. Minimize risk and learn from the mistakes of others. Read the list of the top 10 things that can go wrong during an IP Telephony deployment. Ask the right questions. Get the project team thinking and collaborating together with Stephanie's Checklist of Questions to Ask the Project Team. Use proven planning tools. Work from sample checklists, templates, project plans, and workflow documents to guide your planning process. Keep the Steps to Success on the minds of your project team. Use the enclosed poster, which illustrates every major step associated with an IP Telephony deployment. There is no better path to the successful implementation of a new technology than to follow in the experienced footsteps of an organization that has already been there. The Road to IP Telephony tells you how Cisco Systems successfully moved its own organization to a converged, enterprise-wide network. You will learn the implementation and operational processes, what worked, what didn't work, and how to develop your own successful methodology. After presenting this topic to hundreds of Cisco customers, including Fortune 500 companies, Stephanie Carhee consistently encountered the same question, If I decide to move to IP Telephony, where do I begin and what can I do to ensure that I do it right the first time? Although the needs of every enterprise are different, some things are universal; planning, communication, teamwork, and understanding your user's requirements are as important as technical expertise. The Road to IP Telephony shares with you everything you need to know about managing your deployment. It starts with where to begin, including what needs to be addressed before you even begin the planning process, to building your project team. Key best practices are also offered to help you set the project's pace and schedule, get your users on board, identify a migration strategy, develop a services and support strategy, and work toward the final PBX decommission. Cisco IT wants to share its implementation experience with Cisco customers and partners to aide in the deployment practices of new Cisco technologies. While conducting our own company-wide cutover, we learned a great deal about what to do and what not to do. This book shares our experiences. -Brad Boston, Senior Vice President and Chief Information Officer, Cisco Systems, Inc. This volume is in the Network Business Series offered by Cisco Press. Books in this series provide IT executives, decision makers, and networking professionals with pertinent information on today's most important technologies and business strategies. |
| change management document template: IT Service Management: ISO/IEC 20000 1:2018 - Introduction and Implementation Guide - Second edition Dolf van der Haven, 2020-10-26 The revised standard for Service Management, ISO/IEC 20000-1: 2018 is the third version of the international standard for service management, replacing the 2011 edition. It provides requirements for the planning, design, transition, delivery and improvement of a Service Management System, which is the coordinated set of policies, processes, organisational structure and people to manage services. This book introduces the ISO/IEC 20000-1 standard as well as providing extensive practical advice on implementing an SMS that conforms to the requirements. It does so by referring to the ISO/IEC 20000-1:2018 documentation toolkit, which is separately available and contains dozens of templates that allow you to provide the documented evidence necessary. |
| change management document template: Official (ISC)2 Guide to the CISSP CBK Adam Gordon, 2015-04-08 As a result of a rigorous, methodical process that (ISC) follows to routinely update its credential exams, it has announced that enhancements will be made to both the Certified Information Systems Security Professional (CISSP) credential, beginning April 15, 2015. (ISC) conducts this process on a regular basis to ensure that the examinations and |
| change management document template: Project Health Assessment Paul S. Royer, PMP, 2014-10-24 Project managers, sponsors, team members, and involved stakeholders know when things aren’t going well. A frequent first indication is a missing or errant process. Project Health Assessment presents an innovative approach for assessing project processes through a set of ten critical success factors based on PMI’s PMBOK® Guide knowledge areas. The findings from such assessments can help project managers reduce project risk, improve stakeholder satisfaction, and increase the likelihood of project success, as demonstrated by 30+ assessments done over 15 years of putting this approach into practice. Project Health Assessment breaks down each PMBOK® Guide knowledge area into its process steps, inputs, and outputs and then creates critical success factor questions that evaluate its effectiveness and potential risk. These questions can be used by project managers to establish sufficient project processes or by external entities to evaluate a project and assess its overall risk The book illustrates critical success factor points through numerous case studies, including a step-by-step example of how to conduct a project health assessment from engagement acquisition through startup, initial assessment, and periodic follow-up assessments. The book provides several downloadable document, spreadsheet, and scheduling templates that practitioners can customize and use in their projects. Using these tools, you can avoid or minimize the cost of failed projects to your organization. |
| change management document template: Project Management Plan , |
| change management document template: Enterprise Knowledge Portals Heidi Collins, 2003 Far beyond simple data archives and streamlined access, enterprise knowledge portals represent the future of corporate information management. Seamlessly interweaving three essential principles -- people, content, and technology -- an effective portal is the ultimate roadmap to every conceivable permutation of the components in a business's landscape. This prescient, authoritative book is a vital reference for anyone concerned with harvesting, creating, distributing, or analyzing company information. HR executives and IT professionals will learn not only how to create the atlas to their company's universe but also how to define and assign the roles and responsibilities that will ensure long-term efficacy and relevance. Companies will have the ability to: * Build technology around knowledge requirements, not the other way around * Customize desktop access around individual requirements and workstyles * Make better decisions as a result of quick access to crucial information * Maximize speed, efficiency, accuracy, and flexibility of knowledge transfer. |
| change management document template: Metrics for Project Management Parvis F. Rad PhD, PMP, Ginger Levin PMP, DPA, 2005-10-01 Your Complete Guide to Project Management Metrics is Here! Metrics for Project Management: A Formalized Approach describes a comprehensive set of project management metrics in an easy-to-read format. Through a unique presentation of metrics through the categories of “things,” “people,” and “enterprise,” you'll learn how metrics can: • Guide you toward informed decisions • Help the enterprise recognize the sum of its collective capabilities • Ensure that plans for producing and delivering products and services are consistently realistic, achievable, and attainable • Link the efforts of individual team members with the overall success of the project • Indirectly promote teamwork and improve team morale |
| change management document template: Certified PM2 Foundation by PM2 GROUP Courseware Laurent Kummer, 2022-08-31 In this courseware, you will not only “learn the ropes” about a very efficient and light methodology, you will also be exposed to a positive philosophy of good project management practice, focused on delivering value to citizens, following sustainable principles and ethics. The material is articulated around three objectives: Giving you an overview of PM2 in the context of general project management. Teaching you the fundamentals of PM2 in preparation or the Foundation Certification exam. Helping you concretely manage projects by discussing general project management techniques and putting them in the context of PM2. To this effect you will see that the various pages of this courseware have been coded accordingly. The reach of PM2 on the European landscape has been exponential in the past few years since its original release to the public in 2016. The demand for an official syllabus from the European Commission to structure good qualitative certification has finally been answered, and the courseware you have in hand is the first to adhere strictly to this syllabus. Consequently, you have all the chances to pass the exam, get certified and be globally recognized as a PM2 Project Manager. |
| change management document template: Making Enterprise Information Management (EIM) Work for Business John Ladley, 2010-07-03 Making Enterprise Information Management (EIM) Work for Business: A Guide to Understanding Information as an Asset provides a comprehensive discussion of EIM. It endeavors to explain information asset management and place it into a pragmatic, focused, and relevant light. The book is organized into two parts. Part 1 provides the material required to sell, understand, and validate the EIM program. It explains concepts such as treating Information, Data, and Content as true assets; information management maturity; and how EIM affects organizations. It also reviews the basic process that builds and maintains an EIM program, including two case studies that provide a birds-eye view of the products of the EIM program. Part 2 deals with the methods and artifacts necessary to maintain EIM and have the business manage information. Along with overviews of Information Asset concepts and the EIM process, it discusses how to initiate an EIM program and the necessary building blocks to manage the changes to managed data and content. - Organizes information modularly, so you can delve directly into the topics that you need to understand - Based in reality with practical case studies and a focus on getting the job done, even when confronted with tight budgets, resistant stakeholders, and security and compliance issues - Includes applicatory templates, examples, and advice for executing every step of an EIM program |
| change management document template: Integrative Document & Content Management Len Asprey, Michael Middleton, 2003-01-01 Portals present unique strategic challenges in the academic environment. Their conceptualization and design requires the input of campus constituents who seldom interact and whose interests are often opposite. The implementation of a portal requires a coordination of applications and databases controlled by different campus units at a level that may never before have been attempted at the institution. Building a portal is as much about constructing intra-campus bridges as it is about user interfaces and content. Designing Portals: Opportunities and Challenges discusses the current status of portals in higher education by providing insight into the role portals play in an institution's business and educational strategy, by taking the reader through the processes of conceptualization, design, and implementation of the portals (in different stages of development) at major universities and by offering insight from three producers of portal software systems in use at institutions of higher learning and elsewhere. |
| change management document template: Gower Handbook of Programme Management D Lock, Reinhard Wagner, 2020-07-26 In the ten years since this Gower Handbook was first published, Programme Management has been transformed to become the vehicle of choice for realising the objectives of large scale, complicated, business, government and social investment. The Second Edition of this Gower Handbook is a completely new text; designed as a definitive guide to the current state of Programme Management. To that end the text offers foundation theory and knowledge around key issues such as, managing programme contracts, people and know-how, complexity and uncertainty, benefits and success measures, as well as every stage of the programme life cycle. The main central section of the book provides theory, tools, advice and examples of practical application from an industry context and covers sectors including construction, energy, aerospace and defence, IT, automotive and the public sector. The Handbook also includes a section with chapters on assessing and improving programme competences and developing maturity. Discrete chapters relate programme management to the international baselines and standards. Collectively, the Gower Handbook of Programme Management is most comprehensive guide to the subject that you can buy. |
| change management document template: Managing Global Development Risk James M. Hussey, Steven E. Hall, 2007-11-01 While global sourcing has expanded dramatically in terms of activities, consistent challenges remain for organizations that choose such a business decision. These challenges include maximizing the opportunity afforded by globalization, fully realizing potential gains, and managing the risks inherent to global development. In addition, while companies continue to start or expand their use of global resources, little is being done to help project managers, business analysts, architects, and others succeed in this new environment. Built upon real-world experiences, Managing Global Development Risk provides the tools, techniques, and knowledge necessary to achieve project success with offshore resources. By reading and utilizing the templates within this book, you will acquire: Knowledge of project management principles and their application, Understanding of software development processes and their application , Insight into the diverse personalities within your global development team and the appropriate management and communications style to achieve success. Awareness of cultural issues and mannerisms that will enhance your ability to guide your team To fully realize the benefits of global development, a proper mix of local and offshore resources is essential. This book is an important tool that can help you gain the necessary competency and expand your skills in this critical area. |
| change management document template: Software Project Management in Practice Pankaj Jalote, 2005 |
| change management document template: The Project Manager's Guide to Health Information Technology Implementation Susan M. Houston, 2021-12-16 This book focuses on providing information on project management specific for software implementations within the healthcare industry. It can be used as a guide for beginners as well as a reference for current project managers who might be new to software implementations. Utilizing the Project Management Institute’s (PMI) methodology, process groups and knowledge areas are defined as they relate to implementing custom and commercial off-the-shelf (COTS) software. The Software Development Life Cycle (SDLC) is a standard for developing custom software, but can also be followed for implementing COTS applications as well. How will the system be set up from an architecture and hardware standpoint? What environments will be needed and why? How are changes managed throughout the project and after? These questions and more will be reviewed. The differences between types of testing are defined as well as when each are utilized. Planning for the activation and measuring the success of the project and how well the strategic need has been met are key activities that are often not given the time and effort as the other parts of the implementation project. This new edition updates the current content to better align with the newest version of the PMI’s Project Management Body of Knowledge (PMBOK), as well as the latest technology and concepts. In addition, this new edition includes additional chapters on agile management, stakeholder management, and choosing the right methodology. |
| change management document template: Managing Web Projects Edward B. Farkas, 2009-10-27 Getting Web projects done right and delivered on time is all about efficiency. Putting the information you need and tools you can rely on at your ready disposal-Managing Web Projects-is a complete guide for project managers in the Internetworking industry. Whether you are a Web developer or an Internet Service Provider, whether your project is a qu |
| change management document template: FCC Record United States. Federal Communications Commission, 2015 |
| change management document template: Intelligent Adaptability Sandy Kemsley, Nathaniel Palmer, David Webber, Pedro Robledo, Setrag Khoshafian, Kay Winkler, Christoph Ruhsam, 2019-10-24 Intelligent Adaptability describes how ACM is emerging in the era of machine intelligence and automation technologies, including Big Data, digitization, Internet of Things (IoT), artificial intelligence (AI), intelligent BPMS and BPM Everywhere. WfMC Chair, Keith Swenson states; “A platform for digital transformation brings a number of different capabilities together: processes, agents, integration, analytics, decisions, and—perhaps most important—case management.” In this book, you will learn how support of adaptive, data-driven processes empowers knowledge workers to know in real-time what is happening at the edge points, and to take actions through the combination of rule-driven guidance and their own know-how. It is not a traditionally-automated system but intelligent adaptability, where technology doesn’t replace human decision-making but extends the reach of the knowledge worker; making data actionable. In award-winning case studies covering industries as a diverse as law enforcement, public safety, transportation, insurance, banking, state services and healthcare, you will find instructive examples for how to transform your own organization. Leading industry analysts study the awards entries for emerging industry trends. Read the chapter, The Seven Trends Impacting The Case Management Landscape by Connie Moore, Digital Clarity Group. This important book follows these ground-breaking best-sellers on ACM; Best Practices for Knowledge Workers, Thriving on Adaptability, Empowering Knowledge Workers, Taming the Unpredictable, How Knowledge Workers Get Things Done, and Mastering the Unpredictable and provides important papers by thought-leaders in this field, together with practical examples. |
| change management document template: Rescue the Problem Project Todd C. Williams, 2011 Rescue the Problem Project provides project managers, executives, and customers with ways to accurately assess issues and fix problems. Many books explain how to run a project, but only this one shows how to bring it back from the brink of disaster. |
| change management document template: The Strategic Project Office J. Kent Crawford, 2010-09-22 The second edition of this award-winning reference provides step-by-step instructions for establishing and maturing a project management office (PMO). Concise and easy to read, The Strategic Project Office, Second Edition covers the four primary areas of knowledge and practice regarding the PMO: governance and portfolio management, resource optimization, organizational change, and performance measurement. Winner of the 2001 David I. Cleland Project Management Literature Award from the Project Management Institute, the first edition introduced the concept of PMO as a strategic resource. This second edition adds reporting on cutting-edge research on the status and roles of today’s PMO, highlights best practices, and includes case studies of award-winning PMOs. It explores the various aspects of planning and implementing the strategic PMO and provides readers with an assessment model for measuring PMO practice maturity. New in the Second Edition: New and updated information on the use of collaborative and social media tools in project management New chapters on Project Portfolio Management and aligning projects and strategy New information on using the Strategic Project Office as a strategy management center Updated content that reflects the latest version of the PMBOK® Guide Downloadable resources with time-saving templates and forms The first edition has been the foundation for much of my thinking about initiative management, and the second edition takes thought leadership to a new level. Crawford leverages years of experience to further improve an already excellent resource. The first edition of The Strategic Project Office sits on the top shelf of my bookcase. I’m sure that the second edition will have a similar pride of place ... when I haven’t loaned it out to members of my team as homework.—Paul Ritchie, PMP, Director, Global PMO, Mead Johnson Nutrition, Inc. Praise for the Award-Winning First Edition: ... provides a primer that is first-of-a-kind and best-of-class. Read it. Learn its lessons. Apply them. Improve your organization, your projects, and your global competitiveness. —PM Network, Books in Focus |
| change management document template: Commercial Delivery Methodology Robin Hornby, 2019-11-12 The Commercial Delivery Methodology, or CDM, is offered as an effective means for vendor organizations to formalize their professional services business. It documents the CDM as an instance of a business lifecycle appropriate for the larger services firm with the need to bid and manage a relatively high percentage of large, fixed price, and potentially higher risk projects. The chapters describe each phase of the business lifecycle in the management of project opportunities and contracts. The CDM is a much-needed tool of business management, incorporating many project management practices, and operates alongside the application, lifecycle familiar to project managers and their team. Large format (8½ x11), 150pp, 39 templates, 5 deployment charts, 5 process diagrams, 17 IPO diagrams, Glossary. |
| change management document template: Managing Software Requirements Dean Leffingwell, Don Widrig, 2000 A classic treatise that defined the field of applied demand analysis, Consumer Demand in the United States: Prices, Income, and Consumption Behavior is now fully updated and expanded for a new generation. Consumption expenditures by households in the United States account for about 70% of Americaâ__s GDP. The primary focus in this book is on how households adjust these expenditures in response to changes in price and income. Econometric estimates of price and income elasticities are obtained for an exhaustive array of goods and services using data from surveys conducted by the Bureau of Labor Statistics, providing a better understanding of consumer demand. Practical models for forecasting future price and income elasticities are also demonstrated. Fully revised with over a dozen new chapters and appendices, the book revisits the original Taylor-Houthakker models while examining new material as well, such as the use of quantile regression and the stationarity of consumer preference. It also explores the emerging connection between neuroscience and consumer behavior, integrating the economic literature on demand theory with psychology literature. The most comprehensive treatment of the topic to date, this volume will be an essential resource for any researcher, student or professional economist working on consumer behavior or demand theory, as well as investors and policymakers concerned with the impact of economic fluctuations. |
| change management document template: System Center 2012 Service Manager Unleashed Kerrie Meyler, Kurt Van Hoecke, Samuel Erskine, Steve Buchanan, 2014-09-26 This comprehensive resource will help you automate and optimize all facets of service management with System Center 2012 Service Manager. Expert consultants offer deep “in the trenches” insights for improving problem resolution, change control, release management, asset lifecycle management, chargeback, and more. You’ll learn how to implement high-value best practices from ITIL and the Microsoft Operations Framework. The authors begin with an expert overview of Service Manager, its evolution, and its new capabilities. Next, they walk through overall planning, design, implementation, and upgrades. Then, to help you focus your efforts, they present stepwise coverage of all topics in each feature area, linking technical information about Service Manager with essential knowledge about the technologies it depends on. Whatever your role in deploying or running Service Manager, this guide will help you deliver more responsive support at lower cost and drive more value from all your IT investments. • Leverage MOF and ITIL processes built into System Center 2012 Service Manager • Plan and design your Service Manager deployment • Install Service Manager or upgrade from earlier versions • Efficiently administer work and configuration items • Use connectors to integrate with Active Directory, Exchange, and System Center components • Create service maps • Enable end user access through Service Manager’s self-service portal • Implement incident, problem, change, and release management • Utilize workflows to automate key support processes • Create service level agreements with calendars, metrics, and objectives • Provide quick access to a standardized catalog of services • Use notification to ensure that Service Manager items are promptly addressed • Secure Service Manager and its data warehouse/reporting platform • Perform maintenance, backup, and recovery • Manage Service Manager performance • Customize Service Manager |
| change management document template: Practical Support for Lean Six Sigma Software Process Definition Susan K. Land, Douglas B. Smith, John W. Walz, 2012-04-25 Practical Support for Lean Six Sigma Software Process Definition: Using IEEE Software Engineering Standards addresses the task of meeting the specific documentation requirements in support of Lean Six Sigma. This book provides a set of templates supporting the documentation required for basic software project control and management and covers the integration of these templates for their entire product development life cycle. Find detailed documentation guidance in the form of organizational policy descriptions, integrated set of deployable document templates, artifacts required in support of assessment, organizational delineation of process documentation. |
| change management document template: Project Management in Health and Community Services Zhanming Liang, Valerie Thiessen, Judith Dwyer, 2025-01-20 The new edition of this best-selling text presents the tools and techniques for effectively managing every kind of development and change in health and community services, while also balancing the needs of a range of stakeholders. It offers practical, problem-solving strategies based on real-life scenarios. A core competency for health and community service practitioners internationally, project management is a key challenge for both new and existing staff. This practitioner’s guide uses project stories and examples to illustrate the core challenges that practitioners may face, including managing the project life cycle, project planning, execution and evaluation, risk management, handling change and building effective teams. Alongside new interviews with staff working across a range of sectors, this edition includes new content on career development and pathways as well as the growing integration of project methods into general management, and the impact of broader changes like digital innovation and transformation. Written by highly experienced authors, and underpinned by the latest research, this enlightening and practical guide is an essential resource for anyone studying or working in health and community services. |
Free Change Management Templates - Smartsheet
Dec 13, 2016 · Choose from a variety of templates for change management planning and procedures. Templates include change request, impact assessment, and more.
Free Change Management Strategy Templates - Smartsh…
Dec 10, 2023 · Document your change management communication strategy with this customizable template. This powerful tool includes sample content for all the necessary strategic …
Free Change Log Templates: Excel, Microsoft Word, and
Jan 16, 2024 · Download free, customizable change management, change control, product change, document change, and software change log templates.
Free Change Roadmaps: Templates, Examples, and Sa…
May 22, 2024 · Download a Blank Step Change Management Roadmap Template for Excel | Google Sheets. When to Use This Template: Change management, project management, …
Free Change Request Forms and Templates - Smartsheet
Nov 27, 2023 · We’ve gathered the best change request form templates for documenting your project’s change requests and approvals. Use a change request template to streamline your …
Free Change Management Templates - Smartsheet
Dec 13, 2016 · Choose from a variety of templates for change management planning and procedures. Templates include change request, impact assessment, and more.
Free Change Management Strategy Templates - Smartsh…
Dec 10, 2023 · Document your change management communication strategy with this customizable template. This powerful tool includes sample content for all the necessary strategic …
Free Change Log Templates: Excel, Microsoft Word, and
Jan 16, 2024 · Download free, customizable change management, change control, product change, document change, and software change log templates.
Free Change Roadmaps: Templates, Examples, and Sa…
May 22, 2024 · Download a Blank Step Change Management Roadmap Template for Excel | Google Sheets. When to Use This Template: Change management, project management, …
Free Change Request Forms and Templates - Smartsheet
Nov 27, 2023 · We’ve gathered the best change request form templates for documenting your project’s change requests and approvals. Use a change request template to streamline your …
