| cyber incident response communication template: The Site Reliability Workbook Betsy Beyer, Niall Richard Murphy, David K. Rensin, Kent Kawahara, Stephen Thorne, 2018-07-25 In 2016, Googleâ??s Site Reliability Engineering book ignited an industry discussion on what it means to run production services todayâ??and why reliability considerations are fundamental to service design. Now, Google engineers who worked on that bestseller introduce The Site Reliability Workbook, a hands-on companion that uses concrete examples to show you how to put SRE principles and practices to work in your environment. This new workbook not only combines practical examples from Googleâ??s experiences, but also provides case studies from Googleâ??s Cloud Platform customers who underwent this journey. Evernote, The Home Depot, The New York Times, and other companies outline hard-won experiences of what worked for them and what didnâ??t. Dive into this workbook and learn how to flesh out your own SRE practice, no matter what size your company is. Youâ??ll learn: How to run reliable services in environments you donâ??t completely controlâ??like cloud Practical applications of how to create, monitor, and run your services via Service Level Objectives How to convert existing ops teams to SREâ??including how to dig out of operational overload Methods for starting SRE from either greenfield or brownfield |
| cyber incident response communication template: Presentation Zen Garr Reynolds, 2009-04-15 FOREWORD BY GUY KAWASAKI Presentation designer and internationally acclaimed communications expert Garr Reynolds, creator of the most popular Web site on presentation design and delivery on the Net — presentationzen.com — shares his experience in a provocative mix of illumination, inspiration, education, and guidance that will change the way you think about making presentations with PowerPoint or Keynote. Presentation Zen challenges the conventional wisdom of making slide presentations in today’s world and encourages you to think differently and more creatively about the preparation, design, and delivery of your presentations. Garr shares lessons and perspectives that draw upon practical advice from the fields of communication and business. Combining solid principles of design with the tenets of Zen simplicity, this book will help you along the path to simpler, more effective presentations. |
| cyber incident response communication template: Incident Management and Response Guide Tom Olzak, 2017-06-04 An incident management and response guide for IT or security professionals wanting to establish or improve their incident response and overall security capabilities. Included are templates for response tools, policies, and plans. This look into how to plan, prepare, and respond also includes links to valuable resources needed for planning, training, and overall management of a Computer Security Incident Response Team. |
| cyber incident response communication template: National Emergency Communications Plan U. s. Department of Homeland Security, 2012-12-11 Every day in cities and towns across the Nation, emergency response personnel respond to incidents of varying scope and magnitude. Their ability to communicate in real time is critical to establishing command and control at the scene of an emergency, to maintaining event situational awareness, and to operating overall within a broad range of incidents. However, as numerous after-action reports and national assessments have revealed, there are still communications deficiencies that affect the ability of responders to manage routine incidents and support responses to natural disasters, acts of terrorism, and other incidents. Recognizing the need for an overarching emergency communications strategy to address these shortfalls, Congress directed the Department of Homeland Security's (DHS) Office of Emergency Communications (OEC) to develop the first National Emergency Communications Plan (NECP). Title XVIII of the Homeland Security Act of 2002 (6 United States Code 101 et seq.), as amended, calls for the NECP to be developed in coordination with stakeholders from all levels of government and from the private sector. In response, DHS worked with stakeholders from Federal, State, local, and tribal agencies to develop the NECP—a strategic plan that establishes a national vision for the future state of emergency communications. To realize this national vision and meet these goals, the NECP established the following seven objectives for improving emergency communications for the Nation's Federal, State, local, and tribal emergency responders: 1. Formal decision-making structures and clearly defined leadership roles coordinate emergency communications capabilities. 2. Federal emergency communications programs and initiatives are collaborative across agencies and aligned to achieve national goals. 3. Emergency responders employ common planning and operational protocols to effectively use their resources and personnel. 4. Emerging technologies are integrated with current emergency communications capabilities through standards implementation, research and development, and testing and evaluation. 5. Emergency responders have shared approaches to training and exercises, improved technical expertise, and enhanced response capabilities. 6. All levels of government drive long-term advancements in emergency communications through integrated strategic planning procedures, appropriate resource allocations, and public-private partnerships. 7. The Nation has integrated preparedness, mitigation, response, and recovery capabilities to communicate during significant events. The NECP also provides recommended initiatives and milestones to guide emergency response providers and relevant government officials in making measurable improvements in emergency communications capabilities. The NECP recommendations help to guide, but do not dictate, the distribution of homeland security funds to improve emergency communications at the Federal, State, and local levels, and to support the NECP implementation. Communications investments are among the most significant, substantial, and long-lasting capital investments that agencies make; in addition, technological innovations for emergency communications are constantly evolving at a rapid pace. With these realities in mind, DHS recognizes that the emergency response community will realize this national vision in stages, as agencies invest in new communications systems and as new technologies emerge. |
| cyber incident response communication template: Information security training for employees Cybellium Ltd, 2023-09-05 In today's data-driven world, the safeguarding of sensitive information is of paramount importance. As organizations increasingly rely on digital platforms to operate, the risk of data breaches and security lapses has never been greater. Information Security Training for Employees is an essential guide that equips both employers and staff with the knowledge and skills needed to navigate the complex landscape of information security effectively. About the Book: This comprehensive guide, authored by experts in the field, provides a practical and accessible resource for organizations seeking to enhance their defenses against information security threats. Geared towards CEOs, managers, HR professionals, IT teams, and all employees, this book addresses the critical role each individual plays in upholding information security. Key Features: · Understanding Information Security: Delve into the various dimensions of information security, ranging from data privacy and encryption to access controls and compliance. Gain a clear grasp of the principles that underpin effective information security measures. · Creating a Security-Conscious Culture: Discover strategies for fostering a culture of information security awareness within your organization. Learn how to engage employees at all levels and instill best practices that will empower them to become vigilant defenders of sensitive data. · Practical Training Modules: The book presents a series of pragmatic training modules covering essential topics such as password management, email security, data classification, secure communication, and more. Each module features real-world scenarios, interactive exercises, and actionable tips that can be seamlessly integrated into any organization's training framework. · Real-Life Case Studies: Explore real-world case studies that underscore the consequences of lax information security practices. Analyze the lessons derived from notable breaches and understand how implementing robust security measures could have averted or minimized the impact of these incidents. · Adapting to Evolving Threats: With the ever-changing landscape of information security threats, the book emphasizes the importance of adaptability. Learn how to identify emerging threats, stay updated on the latest security practices, and adjust your organization's strategy accordingly. · Empowering Remote Work Security: As remote work becomes increasingly prevalent, the book addresses the unique security challenges posed by remote work arrangements. Discover strategies for securing remote access, protecting sensitive data in transit, and maintaining secure remote communication channels. · Continuous Improvement: Information security is an ongoing endeavor. The book underscores the necessity of continuous assessment, refinement, and improvement of your organization's information security posture. Learn how to conduct security audits, identify areas for enhancement, and implement proactive measures. · Resources and Tools: Access a range of supplementary resources, including downloadable templates, checklists, and references to reputable security tools. These resources will aid in kickstarting your organization's information security training initiatives and fostering lasting improvements. |
| cyber incident response communication template: Computer Security Incident Response Planning at Nuclear Facilities International Atomic Energy Agency, 2016 The purpose of this publication is to assist member states in developing comprehensive contingency plans for computer security incidents with the potential to impact nuclear security and/or nuclear safety. It provides an outline and recommendations for establishing a computer security incident response capability as part of a computer security programme. |
| cyber incident response communication template: Incident Management for Operations Rob Schnepp, Ron Vidal, Chris Hawley, 2017-06-20 Are you satisfied with the way your company responds to IT incidents? How prepared is your response team to handle critical, time-sensitive events such as service disruptions and security breaches? IT professionals looking for effective response models have successfully adopted the Incident Management System (IMS) used by firefighters throughout the US. This practical book shows you how to apply the same response methodology to your own IT operation. You’ll learn how IMS best practices for leading people and managing time apply directly to IT incidents where the stakes are high and outcomes are uncertain. This book provides use cases of some of the largest (and smallest) IT operations teams in the world. There is a better way to respond. You just found it. Assess your IT incident response with the PROCESS programmatic evaluation tool Get an overview of the IMS all-hazard, all-risk framework Understand the responsibilities of the Incident Commander Form a unified command structure for events that affect multiple business units Systematically evaluate what broke and how the incident team responded |
| cyber incident response communication template: Chairman of the Joint Chiefs of Staff Manual Chairman of the Joint Chiefs of Staff, 2012-07-10 This manual describes the Department of Defense (DoD) Cyber Incident Handling Program and specifies its major processes, implementation requirements, and related U.S. government interactions. This program ensures an integrated capability to continually improve the Department of Defense's ability to rapidly identify and respond to cyber incidents that adversely affect DoD information networks and information systems (ISs). It does so in a way that is consistent, repeatable, quality driven, measurable, and understood across DoD organizations. |
| cyber incident response communication template: Cyber security crisis management Cybellium Ltd, 2023-09-05 In an interconnected world driven by technology, the risk of cyber threats looms larger than ever. As organizations and individuals become increasingly dependent on digital infrastructure, the potential for cyberattacks grows exponentially. Cyber Security Crisis Management” delivers a comprehensive guide to understanding, preventing, and mitigating cyber crises that can cripple businesses and compromise personal data. About the Book: This essential handbook provides readers with a strategic approach to handling the complex challenges of cyber incidents. With real-world case studies, expert insights, and actionable strategies, this book equips readers with the knowledge and tools needed to navigate the tumultuous waters of cyber security crisis management. Key Features: · Comprehensive Coverage: From identifying potential vulnerabilities to implementing effective response plans, this book covers all aspects of cyber security crisis management. Readers will gain a deep understanding of the threat landscape and the techniques used by malicious actors. · Real-World Case Studies: Through the analysis of high-profile cyber incidents, readers will learn how organizations from various sectors have faced and managed crises. These case studies provide valuable lessons on what to do – and what not to do – when disaster strikes. · Proactive Strategies: Cyber Security Crisis Management emphasizes the importance of proactive measures in preventing cyber crises. Readers will discover how to develop robust security protocols, conduct risk assessments, and establish a culture of cyber awareness within their organizations. · Incident Response Plans: The book guides readers through the process of creating effective incident response plans tailored to their organizations' unique needs. It covers everything from initial detection and containment to communication strategies and recovery. · Legal and Regulatory Considerations: With the ever-evolving landscape of cyber regulations and compliance, this book addresses the legal and regulatory aspects of cyber security crisis management. Readers will gain insights into navigating legal challenges and maintaining compliance during and after a cyber crisis. · Communication Strategies: Effective communication is crucial during a cyber crisis to manage both internal and external stakeholders. The book provides guidance on how to communicate transparently and effectively to maintain trust and credibility. · Lessons in Resilience: Cyber security crises can have lasting impacts on an organization's reputation and bottom line. By learning from the experiences of others, readers will be better prepared to build resilience and recover from the aftermath of an incident. Who Should Read This Book: Cyber Security Crisis Management is a must-read for business leaders, IT professionals, security practitioners, risk managers, and anyone responsible for safeguarding digital assets and sensitive information. Whether you're a seasoned cyber security expert or a newcomer to the field, this book offers valuable insights and actionable advice that can make a significant difference in your organization's ability to navigate and survive cyber crises. |
| cyber incident response communication template: Study Guide to SIEM (Security Information and Event Management) , 2024-10-26 Designed for professionals, students, and enthusiasts alike, our comprehensive books empower you to stay ahead in a rapidly evolving digital world. * Expert Insights: Our books provide deep, actionable insights that bridge the gap between theory and practical application. * Up-to-Date Content: Stay current with the latest advancements, trends, and best practices in IT, Al, Cybersecurity, Business, Economics and Science. Each guide is regularly updated to reflect the newest developments and challenges. * Comprehensive Coverage: Whether you're a beginner or an advanced learner, Cybellium books cover a wide range of topics, from foundational principles to specialized knowledge, tailored to your level of expertise. Become part of a global network of learners and professionals who trust Cybellium to guide their educational journey. www.cybellium.com |
| cyber incident response communication template: Incident Response in the Age of Cloud Dr. Erdal Ozkaya, 2021-02-26 Learn to identify security incidents and build a series of best practices to stop cyber attacks before they create serious consequences Key FeaturesDiscover Incident Response (IR), from its evolution to implementationUnderstand cybersecurity essentials and IR best practices through real-world phishing incident scenariosExplore the current challenges in IR through the perspectives of leading expertsBook Description Cybercriminals are always in search of new methods to infiltrate systems. Quickly responding to an incident will help organizations minimize losses, decrease vulnerabilities, and rebuild services and processes. In the wake of the COVID-19 pandemic, with most organizations gravitating towards remote working and cloud computing, this book uses frameworks such as MITRE ATT&CK® and the SANS IR model to assess security risks. The book begins by introducing you to the cybersecurity landscape and explaining why IR matters. You will understand the evolution of IR, current challenges, key metrics, and the composition of an IR team, along with an array of methods and tools used in an effective IR process. You will then learn how to apply these strategies, with discussions on incident alerting, handling, investigation, recovery, and reporting. Further, you will cover governing IR on multiple platforms and sharing cyber threat intelligence and the procedures involved in IR in the cloud. Finally, the book concludes with an “Ask the Experts” chapter wherein industry experts have provided their perspective on diverse topics in the IR sphere. By the end of this book, you should become proficient at building and applying IR strategies pre-emptively and confidently. What you will learnUnderstand IR and its significanceOrganize an IR teamExplore best practices for managing attack situations with your IR teamForm, organize, and operate a product security team to deal with product vulnerabilities and assess their severityOrganize all the entities involved in product security responseRespond to security vulnerabilities using tools developed by Keepnet Labs and BinalyzeAdapt all the above learnings for the cloudWho this book is for This book is aimed at first-time incident responders, cybersecurity enthusiasts who want to get into IR, and anyone who is responsible for maintaining business security. It will also interest CIOs, CISOs, and members of IR, SOC, and CSIRT teams. However, IR is not just about information technology or security teams, and anyone with a legal, HR, media, or other active business role would benefit from this book. The book assumes you have some admin experience. No prior DFIR experience is required. Some infosec knowledge will be a plus but isn’t mandatory. |
| cyber incident response communication template: Communicating in a Crisis Robert DeMartino, 2009-02 A resource for public officials on the basic tenets of effective communications generally and on working with the news media specifically. Focuses on providing public officials with a brief orientation and perspective on the media and how they think and work, and on the public as the end-recipient of info.; concise presentations of techniques for responding to and cooperating with the media in conveying info. and delivering messages, before, during, and after a public health crisis; a practical guide to the tools of the trade of media relations and public communications; and strategies and tactics for addressing the probable opportunities and the possible challenges that are likely to arise as a consequence of such communication initiatives. Ill. |
| cyber incident response communication template: Incident Response for Windows Anatoly Tykushin, Svetlana Ostrovskaya, 2024-08-23 Get to grips with modern sophisticated attacks, their intrusion life cycles, and the key motivations of adversaries, and build the most effective cybersecurity incident preparedness, response, remediation, and prevention methodologies Key Features Explore contemporary sophisticated cyber threats, focusing on their tactics, techniques, and procedures Craft the most robust enterprise-wide cybersecurity incident response methodology, scalable to any magnitude Master the development of efficient incident remediation and prevention strategies Purchase of the print or Kindle book includes a free PDF eBook Book DescriptionCybersecurity incidents are becoming increasingly common and costly, making incident response a critical domain for organizations to understand and implement. This book enables you to effectively detect, respond to, and prevent cyberattacks on Windows-based systems by equipping you with the knowledge and tools needed to safeguard your organization's critical assets, in line with the current threat landscape. The book begins by introducing you to modern sophisticated cyberattacks, including threat actors, methods, and motivations. Then, the phases of efficient incident response are linked to the attack's life cycle using a unified cyber kill chain. As you advance, you'll explore various types of Windows-based platform endpoint forensic evidence and the arsenal necessary to gain full visibility of the Windows infrastructure. The concluding chapters discuss the best practices in the threat hunting process, along with proactive approaches that you can take to discover cybersecurity incidents before they reach their final stage. By the end of this book, you’ll have gained the skills necessary to run intelligence-driven incident response in a Windows environment, establishing a full-fledged incident response and management process, as well as proactive methodologies to enhance the cybersecurity posture of an enterprise environment.What you will learn Explore diverse approaches and investigative procedures applicable to any Windows system Grasp various techniques to analyze Windows-based endpoints Discover how to conduct infrastructure-wide analyses to identify the scope of cybersecurity incidents Develop effective strategies for incident remediation and prevention Attain comprehensive infrastructure visibility and establish a threat hunting process Execute incident reporting procedures effectively Who this book is for This book is for IT professionals, Windows IT administrators, cybersecurity practitioners, and incident response teams, including SOC teams, responsible for managing cybersecurity incidents in Windows-based environments. Specifically, system administrators, security analysts, and network engineers tasked with maintaining the security of Windows systems and networks will find this book indispensable. Basic understanding of Windows systems and cybersecurity concepts is needed to grasp the concepts in this book. |
| cyber incident response communication template: Computer Incident Response and Forensics Team Management Leighton Johnson, 2013-11-08 Computer Incident Response and Forensics Team Management provides security professionals with a complete handbook of computer incident response from the perspective of forensics team management. This unique approach teaches readers the concepts and principles they need to conduct a successful incident response investigation, ensuring that proven policies and procedures are established and followed by all team members. Leighton R. Johnson III describes the processes within an incident response event and shows the crucial importance of skillful forensics team management, including when and where the transition to forensics investigation should occur during an incident response event. The book also provides discussions of key incident response components. - Provides readers with a complete handbook on computer incident response from the perspective of forensics team management - Identify the key steps to completing a successful computer incident response investigation - Defines the qualities necessary to become a successful forensics investigation team member, as well as the interpersonal relationship skills necessary for successful incident response and forensics investigation teams |
| cyber incident response communication template: Incident Response with Threat Intelligence Roberto Martinez, 2022-06-24 Learn everything you need to know to respond to advanced cybersecurity incidents through threat hunting using threat intelligence Key Features • Understand best practices for detecting, containing, and recovering from modern cyber threats • Get practical experience embracing incident response using intelligence-based threat hunting techniques • Implement and orchestrate different incident response, monitoring, intelligence, and investigation platforms Book Description With constantly evolving cyber threats, developing a cybersecurity incident response capability to identify and contain threats is indispensable for any organization regardless of its size. This book covers theoretical concepts and a variety of real-life scenarios that will help you to apply these concepts within your organization. Starting with the basics of incident response, the book introduces you to professional practices and advanced concepts for integrating threat hunting and threat intelligence procedures in the identification, contention, and eradication stages of the incident response cycle. As you progress through the chapters, you'll cover the different aspects of developing an incident response program. You'll learn the implementation and use of platforms such as TheHive and ELK and tools for evidence collection such as Velociraptor and KAPE before getting to grips with the integration of frameworks such as Cyber Kill Chain and MITRE ATT&CK for analysis and investigation. You'll also explore methodologies and tools for cyber threat hunting with Sigma and YARA rules. By the end of this book, you'll have learned everything you need to respond to cybersecurity incidents using threat intelligence. What you will learn • Explore the fundamentals of incident response and incident management • Find out how to develop incident response capabilities • Understand the development of incident response plans and playbooks • Align incident response procedures with business continuity • Identify incident response requirements and orchestrate people, processes, and technologies • Discover methodologies and tools to integrate cyber threat intelligence and threat hunting into incident response Who this book is for If you are an information security professional or anyone who wants to learn the principles of incident management, first response, threat hunting, and threat intelligence using a variety of platforms and tools, this book is for you. Although not necessary, basic knowledge of Linux, Windows internals, and network protocols will be helpful. |
| cyber incident response communication template: Cyber Breach Response That Actually Works Andrew Gorecki, 2020-06-10 You will be breached—the only question is whether you'll be ready A cyber breach could cost your organization millions of dollars—in 2019, the average cost of a cyber breach for companies was $3.9M, a figure that is increasing 20-30% annually. But effective planning can lessen the impact and duration of an inevitable cyberattack. Cyber Breach Response That Actually Works provides a business-focused methodology that will allow you to address the aftermath of a cyber breach and reduce its impact to your enterprise. This book goes beyond step-by-step instructions for technical staff, focusing on big-picture planning and strategy that makes the most business impact. Inside, you’ll learn what drives cyber incident response and how to build effective incident response capabilities. Expert author Andrew Gorecki delivers a vendor-agnostic approach based on his experience with Fortune 500 organizations. Understand the evolving threat landscape and learn how to address tactical and strategic challenges to build a comprehensive and cohesive cyber breach response program Discover how incident response fits within your overall information security program, including a look at risk management Build a capable incident response team and create an actionable incident response plan to prepare for cyberattacks and minimize their impact to your organization Effectively investigate small and large-scale incidents and recover faster by leveraging proven industry practices Navigate legal issues impacting incident response, including laws and regulations, criminal cases and civil litigation, and types of evidence and their admissibility in court In addition to its valuable breadth of discussion on incident response from a business strategy perspective, Cyber Breach Response That Actually Works offers information on key technology considerations to aid you in building an effective capability and accelerating investigations to ensure your organization can continue business operations during significant cyber events. |
| cyber incident response communication template: Operational Templates and Guidance for EMS Mass Incident Deployment U. S. Department of Homeland Security Federal Emergency Management Agency, 2013-04-20 Emergency Medical Services (EMS) agencies regardless of service delivery model have sought guidance on how to better integrate their emergency preparedness and response activities into similar processes occurring at the local, regional, State, tribal, and Federal levels. This primary purpose of this project is to begin the process of providing that guidance as it relates to mass care incident deployment. |
| cyber incident response communication template: The Modern Security Operations Center Joseph Muniz, 2021-04-21 The Industry Standard, Vendor-Neutral Guide to Managing SOCs and Delivering SOC Services This completely new, vendor-neutral guide brings together all the knowledge you need to build, maintain, and operate a modern Security Operations Center (SOC) and deliver security services as efficiently and cost-effectively as possible. Leading security architect Joseph Muniz helps you assess current capabilities, align your SOC to your business, and plan a new SOC or evolve an existing one. He covers people, process, and technology; explores each key service handled by mature SOCs; and offers expert guidance for managing risk, vulnerabilities, and compliance. Throughout, hands-on examples show how advanced red and blue teams execute and defend against real-world exploits using tools like Kali Linux and Ansible. Muniz concludes by previewing the future of SOCs, including Secure Access Service Edge (SASE) cloud technologies and increasingly sophisticated automation. This guide will be indispensable for everyone responsible for delivering security services—managers and cybersecurity professionals alike. * Address core business and operational requirements, including sponsorship, management, policies, procedures, workspaces, staffing, and technology * Identify, recruit, interview, onboard, and grow an outstanding SOC team * Thoughtfully decide what to outsource and what to insource * Collect, centralize, and use both internal data and external threat intelligence * Quickly and efficiently hunt threats, respond to incidents, and investigate artifacts * Reduce future risk by improving incident recovery and vulnerability management * Apply orchestration and automation effectively, without just throwing money at them * Position yourself today for emerging SOC technologies |
| cyber incident response communication template: Traffic Incident Management Handbook , 2000 Intended to assist agencies responsible for incident management activities on public roadways to improve their programs and operations.Organized into three major sections: Introduction to incident management; organizing, planning, designing and implementing an incident management program; operational and technical approaches to improving the incident management process. |
| cyber incident response communication template: Information Security Management Handbook, Sixth Edition Harold F. Tipton, Micki Krause, 2007-05-14 Considered the gold-standard reference on information security, the Information Security Management Handbook provides an authoritative compilation of the fundamental knowledge, skills, techniques, and tools required of today's IT security professional. Now in its sixth edition, this 3200 page, 4 volume stand-alone reference is organized under the CISSP Common Body of Knowledge domains and has been updated yearly. Each annual update, the latest is Volume 6, reflects the changes to the CBK in response to new laws and evolving technology. |
| cyber incident response communication template: Ask a Manager Alison Green, 2018-05-01 From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together |
| cyber incident response communication template: Communicating in Risk, Crisis, and High Stress Situations: Evidence-Based Strategies and Practice Vincent T. Covello, 2021-12-10 COMMUNICATING IN R!SK, CRISIS, AND HIGH STRESS SITUATIONS LEARN THE UNIFYING PRINCIPLES BEHIND RISK, CRISIS, AND HIGH STRESS COMMUNICATION WITH THIS STATE-OF-THE-ART REFERENCE WRITTEN BY A MAJOR LEADER IN THE FIELD Communicating in Risk, Crisis, and High Stress Situations: Evidence-Based Strategies and Practice is about communicating with people in the most challenging circumstances: high stress situations characterized by high risks and high stakes. The ability to communicate effectively in a high stress situation is an essential communication competency for managers, engineers, scientists, and professionals in every field who can be thrust into demanding situations complicated by stress. Whether you are confronting an external crisis, an internal emergency, or leading organizational change, this book was written for you. Communicating in Risk, Crisis, and High Stress Situations brings together in one resource proven scientific research with practical, hands-on guidance from a world leader in the field. The book covers such critical topics as trust, stakeholder engagement, misinformation, messaging, and audience perceptions in the context of stress. This book is uniquely readable, thorough, and useful, thanks to features that include: Evidence-based theories and concepts that underlie and guide practice Tools and guidelines for practical and effective planning and application Experience-based advice for facing challenges posed by mainstream and social media Provocative case studies that bring home the key principles and strategies Illuminating case diaries that use the author’s breadth and depth of experience to create extraordinary learning opportunities The book is a necessity for managers, engineers, scientists, and others who must communicate difficult technical concepts to a concerned public. It also belongs on the bookshelves of leaders and communicators in public and private sector organizations looking for a one-stop reference and evidence-based practical guide for communicating effectively in emotionally charged situations. Written by a highly successful academic, consultant, and trainer, the book is also designed as a resource for training and education. |
| cyber incident response communication template: Blue Team Handbook: Incident Response Edition D. W. Murdoch, Don Murdoch Gse, 2014-08-03 BTHb:INRE - Version 2.2 now available.Voted #3 of the 100 Best Cyber Security Books of All Time by Vinod Khosla, Tim O'Reilly andMarcus Spoons Stevens on BookAuthority.com as of 06/09/2018!The Blue Team Handbook is a zero fluff reference guide for cyber security incident responders, security engineers, and InfoSec pros alike. The BTHb includes essential information in a condensed handbook format. Main topics include the incident response process, how attackers work, common tools for incident response, a methodology for network analysis, common indicators of compromise, Windows and Linux analysis processes, tcpdump usage examples, Snort IDS usage, packet headers, and numerous other quick reference topics. The book is designed specifically to share real life experience, so it is peppered with practical techniques from the authors' extensive career in handling incidents. Whether you are writing up your cases notes, analyzing potentially suspicious traffic, or called in to look over a misbehaving server - this book should help you handle the case and teach you some new techniques along the way. Version 2.2 updates: - *** A new chapter on Indicators of Compromise added. - Table format slightly revised throughout book to improve readability. - Dozens of paragraphs updated and expanded for readability and completeness. - 15 pages of new content since version 2.0. |
| cyber incident response communication template: Effective Model-Based Systems Engineering John M. Borky, Thomas H. Bradley, 2018-09-08 This textbook presents a proven, mature Model-Based Systems Engineering (MBSE) methodology that has delivered success in a wide range of system and enterprise programs. The authors introduce MBSE as the state of the practice in the vital Systems Engineering discipline that manages complexity and integrates technologies and design approaches to achieve effective, affordable, and balanced system solutions to the needs of a customer organization and its personnel. The book begins with a summary of the background and nature of MBSE. It summarizes the theory behind Object-Oriented Design applied to complex system architectures. It then walks through the phases of the MBSE methodology, using system examples to illustrate key points. Subsequent chapters broaden the application of MBSE in Service-Oriented Architectures (SOA), real-time systems, cybersecurity, networked enterprises, system simulations, and prototyping. The vital subject of system and architecture governance completes the discussion. The book features exercises at the end of each chapter intended to help readers/students focus on key points, as well as extensive appendices that furnish additional detail in particular areas. The self-contained text is ideal for students in a range of courses in systems architecture and MBSE as well as for practitioners seeking a highly practical presentation of MBSE principles and techniques. |
| cyber incident response communication template: Cyber Crisis Management Planning Jeffrey Crump, 2019-07-12 Organizations around the world face a constant onslaught of attack from cyber threats. Whether it’s a nation state seeking to steal intellectual property or compromise an enemy’s critical infrastructure, a financially-motivated cybercriminal ring seeking to steal personal or financial data, or a social cause-motivated collective seeking to influence public opinion, the results are the same: financial, operational, brand, reputational, regulatory, and legal risks. Unfortunately, many organizations are under the impression their information technology incident response plans are adequate to manage these risks during a major cyber incident; however, that’s just not the case. A Cyber Crisis Management Plan is needed to address the cross-organizational response requirements in an integrated manner when a major cyber incident occurs. Cyber Crisis Management Planning: How to reduce cyber risk and increase organizational resilience provides a step-by-step process an organization can follow to develop their own plan. The book highlights a framework for a cyber crisis management plan and digs into the details needed to build the plan, including specific examples, checklists, and templates to help streamline the plan development process. The reader will also learn what’s needed from a project management perspective to lead a cyber crisis management plan development initiative, how to train the organization once the plan is developed, and finally, how to develop and run cyber war game tabletop exercises to continually validate and optimize the plan. |
| cyber incident response communication template: Security Incidents & Response Against Cyber Attacks Akashdeep Bhardwaj, Varun Sapra, 2021-07-07 This book provides use case scenarios of machine learning, artificial intelligence, and real-time domains to supplement cyber security operations and proactively predict attacks and preempt cyber incidents. The authors discuss cybersecurity incident planning, starting from a draft response plan, to assigning responsibilities, to use of external experts, to equipping organization teams to address incidents, to preparing communication strategy and cyber insurance. They also discuss classifications and methods to detect cybersecurity incidents, how to organize the incident response team, how to conduct situational awareness, how to contain and eradicate incidents, and how to cleanup and recover. The book shares real-world experiences and knowledge from authors from academia and industry. |
| cyber incident response communication template: Security Operations Center Guidebook Gregory Jarpey, Scott McCoy, 2017-05-17 Security Operations Center Guidebook: A Practical Guide for a Successful SOC provides everything security professionals need to create and operate a world-class Security Operations Center. It starts by helping professionals build a successful business case using financial, operational, and regulatory requirements to support the creation and operation of an SOC. It then delves into the policies and procedures necessary to run an effective SOC and explains how to gather the necessary metrics to persuade upper management that a company's SOC is providing value. This comprehensive text also covers more advanced topics, such as the most common Underwriter Laboratory (UL) listings that can be acquired, how and why they can help a company, and what additional activities and services an SOC can provide to maximize value to a company. - Helps security professionals build a successful business case for a Security Operations Center, including information on the necessary financial, operational, and regulatory requirements - Includes the required procedures, policies, and metrics to consider - Addresses the often opposing objectives between the security department and the rest of the business with regard to security investments - Features objectives, case studies, checklists, and samples where applicable |
| cyber incident response communication template: Department of Homeland Security Appropriations for 2008 United States. Congress. House. Committee on Appropriations. Subcommittee on Homeland Security, 2007 |
| cyber incident response communication template: Information Security Fundamentals, Second Edition Thomas R. Peltier, 2013-10-16 Developing an information security program that adheres to the principle of security as a business enabler must be the first step in an enterprise’s effort to build an effective security program. Following in the footsteps of its bestselling predecessor, Information Security Fundamentals, Second Edition provides information security professionals with a clear understanding of the fundamentals of security required to address the range of issues they will experience in the field. The book examines the elements of computer security, employee roles and responsibilities, and common threats. It discusses the legal requirements that impact security policies, including Sarbanes-Oxley, HIPAA, and the Gramm-Leach-Bliley Act. Detailing physical security requirements and controls, this updated edition offers a sample physical security policy and includes a complete list of tasks and objectives that make up an effective information protection program. Includes ten new chapters Broadens its coverage of regulations to include FISMA, PCI compliance, and foreign requirements Expands its coverage of compliance and governance issues Adds discussions of ISO 27001, ITIL, COSO, COBIT, and other frameworks Presents new information on mobile security issues Reorganizes the contents around ISO 27002 The book discusses organization-wide policies, their documentation, and legal and business requirements. It explains policy format with a focus on global, topic-specific, and application-specific policies. Following a review of asset classification, it explores access control, the components of physical security, and the foundations and processes of risk analysis and risk management. The text concludes by describing business continuity planning, preventive controls, recovery strategies, and how to conduct a business impact analysis. Each chapter in the book has been written by a different expert to ensure you gain the comprehensive understanding of what it takes to develop an effective information security program. |
| cyber incident response communication template: Cyber Forensics Albert Marcella Jr., Doug Menendez, 2010-12-19 Updating and expanding information on concealment techniques, new technologies, hardware, software, and relevant new legislation, this second edition details scope of cyber forensics to reveal and track legal and illegal activity. Designed as an introduction and overview to the field, the authors guide you step-by-step through the basics of investigation and introduce the tools and procedures required to legally seize and forensically evaluate a suspect machine. The book covers rules of evidence, chain of custody, standard operating procedures, and the manipulation of technology to conceal illegal activities and how cyber forensics can uncover them. |
| cyber incident response communication template: Beyond Cybersecurity James M. Kaplan, Tucker Bailey, Derek O'Halloran, Alan Marcus, Chris Rezek, 2015-04-03 Move beyond cybersecurity to take protection of your digital business to the next level Beyond Cybersecurity: Protecting Your Digital Business arms your company against devastating online security breaches by providing you with the information and guidance you need to avoid catastrophic data compromise. Based upon highly-regarded risk assessment analysis, this critical text is founded upon proprietary research, client experience, and interviews with over 200 executives, regulators, and security experts, offering you a well-rounded, thoroughly researched resource that presents its findings in an organized, approachable style. Members of the global economy have spent years and tens of billions of dollars fighting cyber threats—but attacks remain an immense concern in the world of online business. The threat of data compromise that can lead to the leak of important financial and personal details can make consumers suspicious of the digital economy, and cause a nosedive in their trust and confidence in online business models. Understand the critical issue of cyber-attacks, and how they are both a social and a business issue that could slow the pace of innovation while wreaking financial havoc Consider how step-change capability improvements can create more resilient organizations Discuss how increased collaboration within the cybersecurity industry could improve alignment on a broad range of policy issues Explore how the active engagement of top-level business and public leaders can achieve progress toward cyber-resiliency Beyond Cybersecurity: Protecting Your Digital Business is an essential resource for business leaders who want to protect their organizations against cyber-attacks. |
| cyber incident response communication template: The Best Damn IT Security Management Book Period Susan Snedaker, Robert McCrie, 2011-04-18 The security field evolves rapidly becoming broader and more complex each year. The common thread tying the field together is the discipline of management. The Best Damn Security Manager's Handbook Period has comprehensive coverage of all management issues facing IT and security professionals and is an ideal resource for those dealing with a changing daily workload.Coverage includes Business Continuity, Disaster Recovery, Risk Assessment, Protection Assets, Project Management, Security Operations, and Security Management, and Security Design & Integration.Compiled from the best of the Syngress and Butterworth Heinemann libraries and authored by business continuity expert Susan Snedaker, this volume is an indispensable addition to a serious security professional's toolkit.* An all encompassing book, covering general security management issues and providing specific guidelines and checklists* Anyone studying for a security specific certification or ASIS certification will find this a valuable resource* The only book to cover all major IT and security management issues in one place: disaster recovery, project management, operations management, and risk assessment |
| cyber incident response communication template: Emerging Cyber Threats and Cognitive Vulnerabilities Vladlena Benson, John McAlaney, 2019-09-20 Emerging Cyber Threats and Cognitive Vulnerabilities identifies the critical role human behavior plays in cybersecurity and provides insights into how human decision-making can help address rising volumes of cyberthreats. The book examines the role of psychology in cybersecurity by addressing each actor involved in the process: hackers, targets, cybersecurity practitioners and the wider social context in which these groups operate. It applies psychological factors such as motivations, group processes and decision-making heuristics that may lead individuals to underestimate risk. The goal of this understanding is to more quickly identify threat and create early education and prevention strategies. This book covers a variety of topics and addresses different challenges in response to changes in the ways in to study various areas of decision-making, behavior, artificial intelligence, and human interaction in relation to cybersecurity. - Explains psychological factors inherent in machine learning and artificial intelligence - Discusses the social psychology of online radicalism and terrorist recruitment - Examines the motivation and decision-making of hackers and hacktivists - Investigates the use of personality psychology to extract secure information from individuals |
| cyber incident response communication template: Introduction to Homeland Security Jane Bullock, George Haddow, Damon Coppola, 2011-04-19 Bullock and Haddow have set the standard for homeland security textbooks, and they follow up their top-selling second edition with this substantially improved third edition. Professional practitioners value the decades of experience that the authors bring to their analysis, and their passionate argument for an all-hazards approach to enhancing America's safety is now presented still more cogently.Links to the most current online government information help to keep the text up-to-date in this rapidly developing field.The bedrock principles of preparing for, mitigating, managing, and recovering from a disaster remain the same through the years, and this revision emphasizes their value with new clarity and conviction. - New chapter on the future of homeland security - Updates include developments since 2006, such as the shift from DHS to HHS of National Disaster Medical System - Slideshow of key moments in American homeland security, including 9/11 and Katrina |
| cyber incident response communication template: Guide to Industrial Control Systems (ICS) Security Keith Stouffer, 2015 |
| cyber incident response communication template: What Every Engineer Should Know About Cyber Security and Digital Forensics Joanna F. DeFranco, Bob Maley, 2022-12-01 Updates content and introduces topics such as business changes and outsourcing. Addresses new cyber security risks such as IoT and Distributed Networks (i.e., blockchain). Covers strategy based on the OODA loop in the cycle. Demonstrates application of the concepts through short case studies of real-world incidents chronologically delineating related events. Discusses certifications and reference manuals in cyber security and digital forensics. Includes an entire chapter on tools used by professionals in the field. |
| cyber incident response communication template: Business Continuity Planning for Government Cash and Debt Management Mr. Emre Balibek, Ian Storkey, Hakan Yavuz, 2021-09-21 Cash and debt management operations are part of the “transactional” functions of public financial management. It is critical that these functions are resilient to external disruptions, ranging from information and communication technology (ICT) system outages to natural disasters. This technical manual aims to provide guidance on the steps that government cash and debt management units can follow to develop and implement a practical business continuity plan that economizes the resources used. It also discusses the evolving nature of business disruption risks faced by cash and debt management over the last decade, including the COVID-19 pandemic, as well as risk mitigation solutions that have emerged. |
| cyber incident response communication template: Hands-On Security in DevOps Tony Hsiang-Chih Hsu, 2018-07-30 Protect your organization's security at all levels by introducing the latest strategies for securing DevOps Key Features Integrate security at each layer of the DevOps pipeline Discover security practices to protect your cloud services by detecting fraud and intrusion Explore solutions to infrastructure security using DevOps principles Book Description DevOps has provided speed and quality benefits with continuous development and deployment methods, but it does not guarantee the security of an entire organization. Hands-On Security in DevOps shows you how to adopt DevOps techniques to continuously improve your organization’s security at every level, rather than just focusing on protecting your infrastructure. This guide combines DevOps and security to help you to protect cloud services, and teaches you how to use techniques to integrate security directly in your product. You will learn how to implement security at every layer, such as for the web application, cloud infrastructure, communication, and the delivery pipeline layers. With the help of practical examples, you’ll explore the core security aspects, such as blocking attacks, fraud detection, cloud forensics, and incident response. In the concluding chapters, you will cover topics on extending DevOps security, such as risk assessment, threat modeling, and continuous security. By the end of this book, you will be well-versed in implementing security in all layers of your organization and be confident in monitoring and blocking attacks throughout your cloud services. What you will learn Understand DevSecOps culture and organization Learn security requirements, management, and metrics Secure your architecture design by looking at threat modeling, coding tools and practices Handle most common security issues and explore black and white-box testing tools and practices Work with security monitoring toolkits and online fraud detection rules Explore GDPR and PII handling case studies to understand the DevSecOps lifecycle Who this book is for Hands-On Security in DevOps is for system administrators, security consultants, and DevOps engineers who want to secure their entire organization. Basic understanding of Cloud computing, automation frameworks, and programming is necessary. |
| cyber incident response communication template: A Blueprint for Implementing Best Practice Procedures in a Digital Forensic Laboratory David Lilburn Watson, Andrew Jones, 2023-11-09 Digital Forensic Processing and Procedures: Meeting the Requirements of ISO 17020, ISO 17025, ISO 27001 and Best Practice Requirements, Second Edition provides a one-stop shop for a set of procedures that meet international best practices and standards for handling digital evidence during its complete lifecycle. The book includes procedures, forms and software, providing anyone who handles digital evidence with a guide to proper procedures throughout chain of custody--from incident response straight through to analysis in the lab. This book addresses the whole lifecycle of digital evidence. - Provides a step-by-step guide on designing, building and using a digital forensic lab - Addresses all recent developments in the field - Includes international standards and best practices |
| cyber incident response communication template: ECCWS 2020 20th European Conference on Cyber Warfare and Security Dr Thaddeus Eze, Dr Lee Speakman, Dr Cyril Onwubiko, 2020-06-25 These proceedings represent the work of contributors to the 19th European Conference on Cyber Warfare and Security (ECCWS 2020), supported by University of Chester, UK on 25-26 June 2020. The Conference Co-chairs are Dr Thaddeus Eze and Dr Lee Speakman, both from University of Chester and the Programme Chair is Dr Cyril Onwubiko from IEEE and Director, Cyber Security Intelligence at Research Series Limited. ECCWS is a well-established event on the academic research calendar and now in its 19th year the key aim remains the opportunity for participants to share ideas and meet. The conference was due to be held at University of Chester, UK, but due to the global Covid-19 pandemic it was moved online to be held as a virtual event. The scope of papers will ensure an interesting conference. The subjects covered illustrate the wide range of topics that fall into this important and ever-growing area of research. |
What is Cybersecurity? | CISA
Feb 1, 2021 · What is cybersecurity? Cybersecurity is the art of protecting networks, devices, and data from unauthorized access or criminal use and the practice of ensuring confidentiality, …
Cyber Threats and Advisories | Cybersecurity and Infrastructure
Apr 11, 2023 · By preventing attacks or mitigating the spread of an attack as quickly as possible, cyber threat actors lose their power. CISA diligently tracks and shares information about the …
Cybersecurity Best Practices | Cybersecurity and Infrastructure
May 6, 2025 · CISA provides information on cybersecurity best practices to help individuals and organizations implement preventative measures and manage cyber risks.
CISA Cybersecurity Awareness Program
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May 2, 2024 · Protecting the cyber space is an essential aspect of business operations and must be integrated at all levels. CISA’s Role CISA offers tools, services, resources, and current …
Cybersecurity | Homeland Security
May 5, 2025 · Cybersecurity and Infrastructure Security Agency (CISA) The Cybersecurity and Infrastructure Security Agency (CISA) leads the national effort to understand, manage, and …
Free Cybersecurity Services & Tools | CISA
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Nation-State Cyber Actors | Cybersecurity and Infrastructure ... - CISA
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Information Sharing | Cybersecurity and Infrastructure Security
Information sharing is the key to preventing a wide-spread cyber-attack. CISA develops partnerships to rapidly share critical information about cyber incidents. Cyber Threats and …
What is Cybersecurity? | CISA
Feb 1, 2021 · What is cybersecurity? Cybersecurity is the art of protecting networks, devices, and data from unauthorized access or criminal use and the practice of ensuring confidentiality, …
Cyber Threats and Advisories | Cybersecurity and Infrastructure
Apr 11, 2023 · By preventing attacks or mitigating the spread of an attack as quickly as possible, cyber threat actors lose their power. CISA diligently tracks and shares information about the …
Cybersecurity Best Practices | Cybersecurity and Infrastructure
May 6, 2025 · CISA provides information on cybersecurity best practices to help individuals and organizations implement preventative measures and manage cyber risks.
CISA Cybersecurity Awareness Program
CISA Cybersecurity Awareness Program The CISA Cybersecurity Awareness Program is a national public awareness effort aimed at increasing the understanding of cyber threats and empowering …
Russian Military Cyber Actors Target US and Global Critical ...
Sep 5, 2024 · Summary The Federal Bureau of Investigation (FBI), Cybersecurity and Infrastructure Security Agency (CISA), and National Security Agency (NSA) assess that cyber actors affiliated …
Organizations and Cyber Safety | Cybersecurity and ... - CISA
May 2, 2024 · Protecting the cyber space is an essential aspect of business operations and must be integrated at all levels. CISA’s Role CISA offers tools, services, resources, and current …
Cybersecurity | Homeland Security
May 5, 2025 · Cybersecurity and Infrastructure Security Agency (CISA) The Cybersecurity and Infrastructure Security Agency (CISA) leads the national effort to understand, manage, and …
Free Cybersecurity Services & Tools | CISA
What's Included CISA's no-cost, in-house cybersecurity services designed to help individuals and organizations build and maintain a robust and resilient cyber framework. An extensive selection …
Nation-State Cyber Actors | Cybersecurity and Infrastructure
CISA's Role As the nation’s cyber defense agency and national coordinator for critical infrastructure security, CISA provides resources to help critical infrastructure and other stakeholders build …
Information Sharing | Cybersecurity and Infrastructure Security
Information sharing is the key to preventing a wide-spread cyber-attack. CISA develops partnerships to rapidly share critical information about cyber incidents. Cyber Threats and …
