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| de-escalation training in healthcare: De-Escalating Violence in Healthcare S. E. McKnight, 2019-08 This book is a comprehensive guidebook of therapeutic de-escalation techniques for nurses and other healthcare professionals to improve safety in healthcare facilities. Readers will explore the concepts of aggression (including risk factors), de-escalation, and therapeutic communication. They will also learn how to perform mental status assessments, manage and even prevent aggressive behavior, and practice conflict resolution, and--when faced with individuals with depressive disorders, suicidal ideation, and/or self-injurious behavior (SIB)--engage in crisis intervention. Specific therapeutic interventions for difficult behavioral issues associated with schizophrenia, dementia, bipolar disorder, cognitive impairment, anxiety and panic disorders are also covered, as are stress-management techniques to help patients cope, tips for creating a caring and healing environment to stop violence before it starts, and a framework for building a healthcare violence prevention program. Nursing students and healthcare professionals of all educational levels will find this book to be immensely valuable. De-escalation is one of the most valuable skills a healthcare worker can possess. Indeed, all healthcare workers need this vital skill to help ensure their safety in the healthcare environment. It's not uncommon for healthcare professionals to encounter an agitated or aggressive person. How that healthcare worker responds will dictate whether the situation is defused or escalated--perhaps even resulting in physical violence. The goal of this book is to ensure the result is the former--to prevent healthcare violence, and to foster a safe healthcare workplace that benefits all and promotes peace and safety for everyone-- |
| de-escalation training in healthcare: Hospital and Healthcare Security Tony W York, Russell Colling, 2009-10-12 Hospital and Healthcare Security, Fifth Edition, examines the issues inherent to healthcare and hospital security, including licensing, regulatory requirements, litigation, and accreditation standards. Building on the solid foundation laid down in the first four editions, the book looks at the changes that have occurred in healthcare security since the last edition was published in 2001. It consists of 25 chapters and presents examples from Canada, the UK, and the United States. It first provides an overview of the healthcare environment, including categories of healthcare, types of hospitals, the nonhospital side of healthcare, and the different stakeholders. It then describes basic healthcare security risks/vulnerabilities and offers tips on security management planning. The book also discusses security department organization and staffing, management and supervision of the security force, training of security personnel, security force deployment and patrol activities, employee involvement and awareness of security issues, implementation of physical security safeguards, parking control and security, and emergency preparedness. Healthcare security practitioners and hospital administrators will find this book invaluable. - Practical support for healthcare security professionals, including operationally proven policies, and procedures - Specific assistance in preparing plans and materials tailored to healthcare security programs - Summary tables and sample forms bring together key data, facilitating ROI discussions with administrators and other departments - General principles clearly laid out so readers can apply the industry standards most appropriate to their own environment NEW TO THIS EDITION: - Quick-start section for hospital administrators who need an overview of security issues and best practices |
| de-escalation training in healthcare: Mental Health and De-Escalation Nicholas RUGGIERO, Ernest STEVENS, 2022-01-16 The law enforcement proffesion is dynamically changing with the times. Our training must do the same. Mental health interactions are one of the biggest law enforcement struggles. Our training is very limited to the police academy and somtimes field training. Ernest Stevens from the award winning HBO documentary Ernie & Joe Crisis Cops and Best selling author Nicholas Ruggiero take you through some great training and resources to learn the skill of de-escalation during mental health calls for service. |
| de-escalation training in healthcare: Violence at Work Duncan Chappell, Vittorio Di Martino, International Labour Office, 2006 Violence at work, ranging from bullying and mobbing, to threats by psychologically unstable co-workers, sexual harassment and homicide, is increasing worldwide and has reached epidemic levels in some countries. This updated and revised edition looks at the full range of aggressive acts, offers new information on their occurrence and identifies occupations and situations at particular risk. It is organised in three sections: understanding violence at work; responding to violence at work; future action. |
| de-escalation training in healthcare: Guidelines for Preventing Workplace Violence for Health-care and Social-service Workers , 2003 |
| de-escalation training in healthcare: Emergency Psychiatry Rachel L. Glick, Jon S. Berlin, Avrim Fishkind, 2008 Written and edited by leading emergency psychiatrists, this is the first comprehensive text devoted to emergency psychiatry. The book blends the authors' clinical experience with evidence-based information, expert opinions, and American Psychiatric Association guidelines for emergency psychiatry. Case studies are used throughout to reinforce key clinical points. This text brings together relevant principles from many psychiatric subspecialties—community, consultation/liaison, psychotherapy, substance abuse, psychopharmacology, disaster, child, geriatric, administrative, forensic—as well as from emergency medicine, psychology, law, medical ethics, and public health policy. The emerging field of disaster psychiatry is also addressed. A companion Website offers instant access to the fully searchable text. (www.glickemergencypsychiatry.com) |
| de-escalation training in healthcare: Essentials of Aggression Management in Health Care Steven Scott Wilder, Chris Sorensen (CHPA.), 2001 Features: Written by two respected authorities in the field of aggression management, Steven S. Wilder and Chris Sorensen, the text applies their techniques to all areas of health care - pre-hospital, acute, and long-term care. Includes talk-down techniques, types and use of restraints, legal considerations, and risk management implications. Details the simple, yet effective aggression continuum with which one can judge the appropriate response to different aggression levels. Other titles of Interest: Hopson, Burnout to Balance (0-13-007806-9) Nixon, Communicable Diseases (0-13-084384-9) Beasley, Understanding 12-Lead EKGs (0-8359-8571-7). |
| de-escalation training in healthcare: The American Psychiatric Association Practice Guideline on the Use of Antipsychotics to Treat Agitation or Psychosis in Patients With Dementia American Psychiatric Association, 2016 The guideline offers clear, concise, and actionable recommendation statements to help clinicians to incorporate recommendations into clinical practice, with the goal of improving quality of care. Each recommendation is given a rating that reflects the level of confidence that potential benefits of an intervention outweigh potential harms. |
| de-escalation training in healthcare: European Psychiatric/Mental Health Nursing in the 21st Century José Carlos Santos, John R. Cutcliffe, 2018-02-01 This groundbreaking first volume of the Series has a number of features that set it apart from other books on this subject: Firstly, it focuses on interpersonal, humanistic and ecological views and approaches to P/MH nursing. Secondly, it highlights patient/client-centered approaches and mental-health-service user involvement. Lastly, it is a genuinely European P/MH nursing textbook – the first of its kind – largely written by mental health scholars from Europe, although it also includes contributions from North America and Australia/New Zealand. Focusing on clinical/practical issues, theory and empirical findings, it adopts an evidence-based or evidence-informed approach. Each contribution presents the state-of-the-art of P/MH nursing in Europe so that it can be transferred to and implemented by P/MH nurses and the broader mental health care community around the globe. As such, it will be the first genuinely 21st century European Psychiatric Mental Health Nursing book. |
| de-escalation training in healthcare: The SAFER-R Model George Everly, Jr., 2017-04 Psychological Crisis Intervention: The SAFER-R Model is designed to provide the reader with a simple set of guidelines for the provision of psychological first aid (PFA). The model of psychological first aid (PFA) for individuals presented in this volume is the SAFER-R model developed by the authors. Arguably it is the most widely used tactical model of crisis intervention in the world with roughly 1 million individuals trained in its operational and derivative guidelines. This model of PFA is not a therapy model nor a substitute for therapy. Rather it is designed to help crisis interventionists stabile and mitigate acute crisis reactions in individuals, as opposed to groups. Guidelines for triage and referrals are also provided. Before plunging into the step-by-step guidelines, a brief history and terminological framework is provided. Lastly, recommendations for addressing specific psychological challenges (suicidal ideation, resistance to seeking professional psychological support, and depression) are provided. |
| de-escalation training in healthcare: Conflict Management and Industrial Relations G.B.J. Bomers, R.B. Peterson, 2013-06-29 This volume contains a selection of the most notable contributions delivered at the research conference Industrial Relations and Conflict Management: Different Ways of Managing Conflict, which was hosted by the Nether lands School of Business in July 1980. Held at Nijenrode Castle, the confer ence brought together an international gathering of thirty-five of the most distinguished scholars in these fields to present research papers and to en gage in round-table discussions. One of the principal aims of the conference was to explore cross-links and differences between the areas of conflict management and industrial relations in an international context. The book opens with a chapter by George Strauss, who provides an in troduction to and an overall view of the subject matter covered. The chap ters that follow in Part I deal with differing conflict conditions and defini tions and their implications for managing conflict. The manifestations of conflict and different modes of conflict management are the subject of the chapters in Part II. In Part III, three empirical studies of conflict are dis cussed. Part IV is concerned with comparative industrial relations, while value issues and conflict are the focus of Part V. Finally, in the Epilogue the participant feedback regarding the conference is reviewed. |
| de-escalation training in healthcare: Violence in Mental Health Settings Dirk Richter, Richard Whittington, 2006-12-22 Despite improvements in service delivery, patient violence remains a major problem at mental health facilities. Focusing equally on causes, management, and prevention, this groundbreaking book thoroughly examines this crucial topic. The book reviews the latest theories of violence, proven prevention strategies, and examples of positive organizational change. The material is illustrated with graphs and clinical case examples, and coverage spans the range from patient rights to zero-tolerance. |
| de-escalation training in healthcare: De-Escalate Douglas E. Noll, 2017-09-12 Written by award-winning author, highly experienced mediator, and co-founder of the Prison of Peace project, Douglas E. Noll, De-Escalate gives you the proven process to calm any angry person or volatile situation in 90 seconds or less. Based on the practical experience of a master mediator and grounded in the latest findings in neuroscience, Douglas Noll offers his proven process—to empower you to successfully and efficiently de-escalate an angry person or volatile situation in 90 seconds or less—and how to apply this skill in all areas of life. We live in a more socially polarized time nationally and globally than ever before, as arguments easily flare up, aggression and bullying rises, and lines are drawn over politics, religion, and ideology. De-Escalate provides a new set of social listening and communication skills that solve the problem of what to do with angry, emotional people. The quick and effective techniques detailed in De-Escalate will help anyone dealing with this increase in anger from outside sources or anger in themselves. With simple, easy-to-understand steps, De-Escalate walks you through real-life examples and scenario-based conversations in order to create resolutions, build emotional intelligence, and cultivate empathy and healing. This book will teach the precise tools to master becoming a peacemaker, cultivating ways to co-exist and co-respect others in an increasingly hostile world. |
| de-escalation training in healthcare: Textbook of Patient Safety and Clinical Risk Management Liam Donaldson, Walter Ricciardi, Susan Sheridan, Riccardo Tartaglia, 2020-12-14 Implementing safety practices in healthcare saves lives and improves the quality of care: it is therefore vital to apply good clinical practices, such as the WHO surgical checklist, to adopt the most appropriate measures for the prevention of assistance-related risks, and to identify the potential ones using tools such as reporting & learning systems. The culture of safety in the care environment and of human factors influencing it should be developed from the beginning of medical studies and in the first years of professional practice, in order to have the maximum impact on clinicians' and nurses' behavior. Medical errors tend to vary with the level of proficiency and experience, and this must be taken into account in adverse events prevention. Human factors assume a decisive importance in resilient organizations, and an understanding of risk control and containment is fundamental for all medical and surgical specialties. This open access book offers recommendations and examples of how to improve patient safety by changing practices, introducing organizational and technological innovations, and creating effective, patient-centered, timely, efficient, and equitable care systems, in order to spread the quality and patient safety culture among the new generation of healthcare professionals, and is intended for residents and young professionals in different clinical specialties. |
| de-escalation training in healthcare: Verbal Judo George J. Thompson, 1983 This book will help police officers and other contact professionals develop verbal strategies that can transform potentially explosive encounters into positive resolutions. It addresses the most difficult problems of the street encounter where quick thinking and spontaneous verbal response often make the difference between life and death. The author explores all kinds of confrontation rhetoric and offers both a theoretical and practical account of how to handle street situations. Following an introduction to the problems of street communication the author focues on five basic rhetorical elements perspective, audience, voice, purpose and organization. The principles and techniques described can be used in practically every verbal encounter. Each chapter includes case studies that give readers practice in developing rhetorical strategies for handling street encounters and dealing with the public. The final chapter provides a professional model for police officers. It presents a definition of the law enforcement profession that will command respect from the public and offer those in the profession a firm sense of identity. |
| de-escalation training in healthcare: Risk Management in the Fire Service Steven S. Wilder, 1997 Defines and discusses risk management, a new idea in fire service even though it has been informally applied for years. Ten chapters address topics such as the nature of loss, processes and methods, the safety committee, incident investigation, managing risks and emergency operations, quality management, and sexual harassment in the fire service. Two appendices provide case law studies and common departmental loss exposures. Annotation copyrighted by Book News, Inc., Portland, OR |
| de-escalation training in healthcare: Negotiating for Success: Essential Strategies and Skills George J. Siedel, 2014-10-04 We all negotiate on a daily basis. We negotiate with our spouses, children, parents, and friends. We negotiate when we rent an apartment, buy a car, purchase a house, and apply for a job. Your ability to negotiate might even be the most important factor in your career advancement. Negotiation is also the key to business success. No organization can survive without contracts that produce profits. At a strategic level, businesses are concerned with value creation and achieving competitive advantage. But the success of high-level business strategies depends on contracts made with suppliers, customers, and other stakeholders. Contracting capability—the ability to negotiate and perform successful contracts—is the most important function in any organization. This book is designed to help you achieve success in your personal negotiations and in your business transactions. The book is unique in two ways. First, the book not only covers negotiation concepts, but also provides practical actions you can take in future negotiations. This includes a Negotiation Planning Checklist and a completed example of the checklist for your use in future negotiations. The book also includes (1) a tool you can use to assess your negotiation style; (2) examples of “decision trees,” which are useful in calculating your alternatives if your negotiation is unsuccessful; (3) a three-part strategy for increasing your power during negotiations; (4) a practical plan for analyzing your negotiations based on your reservation price, stretch goal, most-likely target, and zone of potential agreement; (5) clear guidelines on ethical standards that apply to negotiations; (6) factors to consider when deciding whether you should negotiate through an agent; (7) psychological tools you can use in negotiations—and traps to avoid when the other side uses them; (8) key elements of contract law that arise during negotiations; and (9) a checklist of factors to use when you evaluate your performance as a negotiator. Second, the book is unique in its holistic approach to the negotiation process. Other books often focus narrowly either on negotiation or on contract law. Furthermore, the books on negotiation tend to focus on what happens at the bargaining table without addressing the performance of an agreement. These books make the mistaken assumption that success is determined by evaluating the negotiation rather than evaluating performance of the agreement. Similarly, the books on contract law tend to focus on the legal requirements for a contract to be valid, thus giving short shrift to the negotiation process that precedes the contract and to the performance that follows. In the real world, the contracting process is not divided into independent phases. What happens during a negotiation has a profound impact on the contract and on the performance that follows. The contract’s legal content should reflect the realities of what happened at the bargaining table and the performance that is to follow. This book, in contrast to others, covers the entire negotiation process in chronological order beginning with your decision to negotiate and continuing through the evaluation of your performance as a negotiator. A business executive in one of the negotiation seminars the author teaches as a University of Michigan professor summarized negotiation as follows: “Life is negotiation!” No one ever stated it better. As a mother with young children and as a company leader, the executive realized that negotiations are pervasive in our personal and business lives. With its emphasis on practical action, and with its chronological, holistic approach, this book provides a roadmap you can use when navigating through your life as a negotiator. |
| de-escalation training in healthcare: Beyond Reason Roger Fisher, Daniel Shapiro, 2005-10-06 “Written in the same remarkable vein as Getting to Yes, this book is a masterpiece.” —Dr. Steven R. Covey, author of The 7 Habits of Highly Effective People • Winner of the Outstanding Book Award for Excellence in Conflict Resolution from the International Institute for Conflict Prevention and Resolution • In Getting to Yes, renowned educator and negotiator Roger Fisher presented a universally applicable method for effectively negotiating personal and professional disputes. Building on his work as director of the Harvard Negotiation Project, Fisher now teams with Harvard psychologist Daniel Shapiro, an expert on the emotional dimension of negotiation and author of Negotiating the Nonnegotiable: How to Resolve Your Most Emotionally Charged Conflicts. In Beyond Reason, Fisher and Shapiro show readers how to use emotions to turn a disagreement-big or small, professional or personal-into an opportunity for mutual gain. |
| de-escalation training in healthcare: Security Management for Healthcare Bernard J. Scaglione, 2019-03-04 The healthcare industry is changing daily. With the advent of the Affordable Care Act and now the changes being made by the current administration, the financial outlook for healthcare is uncertain. Along with natural disasters, new diseases, and ransomware new challenges have developed for the healthcare security professional. One of the top security issues effecting hospitals today is workplace violence. People don’t usually act violently out of the blue. There are warning signs that can be missed or don’t get reported or, if they are reported, they may not be properly assessed and acted upon. Healthcare facilities need to have policies and procedures that require reporting of threatening or unusual behaviors. Having preventive policies and procedures in place is the first step in mitigating violence and providing a safe and security hospital. Persons working in the healthcare security field need to have information and tools that will allow them to work effectively within the healthcare climate. This holds true for security as well. Security professionals need to understand their risks and work to effectively mitigate threats. The author describes training techniques that can be accomplished within a limited budget. He explains how to manage staff more efficiently in order to save money and implement strategic plans to help acquire resources within a restricted revenue environment. Processes to manage emergent events, provide risk assessments, evaluate technology and understand information technology. The future of healthcare is uncertain, but proactive prevention and effective resolution provide the resources necessary to meet the challenges of the current and future healthcare security environment. |
| de-escalation training in healthcare: Mental Health Emergencies Nick Benas, Michele Hart, 2017-08-29 Drawn from the best in psychiatry, psychology, and mental health counseling, here are simple and effective strategies for coping during times of great mental and emotional distress Mental Health Emergencies provides overviews and expert guidance on serious mental health problems. It is an ideal resource for first-responders, teachers, counselors, and human resource professionals looking to help those struggling with mental and emotional health crises and concerns. Developed from best practices of psychiatry, psychology, and mental health counseling, Mental Health Emergencies is a guide to providing much-needed care and support to the people in distress who most need help including self-injury, eating disorders, substance abuse, psychosis, and suicidal thoughts. Mental Health Emergencies will help you provide exactly the right kind of support—where and when it's needed most. |
| de-escalation training in healthcare: Health Professions Education Institute of Medicine, Board on Health Care Services, Committee on the Health Professions Education Summit, 2003-07-01 The Institute of Medicine study Crossing the Quality Chasm (2001) recommended that an interdisciplinary summit be held to further reform of health professions education in order to enhance quality and patient safety. Health Professions Education: A Bridge to Quality is the follow up to that summit, held in June 2002, where 150 participants across disciplines and occupations developed ideas about how to integrate a core set of competencies into health professions education. These core competencies include patient-centered care, interdisciplinary teams, evidence-based practice, quality improvement, and informatics. This book recommends a mix of approaches to health education improvement, including those related to oversight processes, the training environment, research, public reporting, and leadership. Educators, administrators, and health professionals can use this book to help achieve an approach to education that better prepares clinicians to meet both the needs of patients and the requirements of a changing health care system. |
| de-escalation training in healthcare: Critical Conversations in Healthcare Cheri Clancy, 2018 |
| de-escalation training in healthcare: The Librarian's Guide to Homelessness Ryan Dowd, 2018 Homelessness is a perennial topic of concern at libraries. In fact, staff at public libraries interact with almost as many homeless individuals as staff at shelters do. In this book Dowd, executive director of a homeless shelter, spotlights best practices drawn from his own shelter's policies and training materials -- |
| de-escalation training in healthcare: The Psychiatric Uses of Seclusion and Restraint Kenneth Tardiff, 1984 |
| de-escalation training in healthcare: Comparative Effectiveness Review Methods U. S. Department of Health and Human Services, Agency for Healthcare Research and Quality, 2013-05-17 The Agency for Healthcare Research and Quality (AHRQ) commissioned the RTI International–University of North Carolina at Chapel Hill (RTI-UNC) Evidence-based Practice Center (EPC) to explore how systematic review groups have dealt with clinical heterogeneity and to seek out best practices for addressing clinical heterogeneity in systematic reviews (SRs) and comparative effectiveness reviews (CERs). Such best practices, to the extent they exist, may enable AHRQ's EPCs to address critiques from patients, clinicians, policymakers, and other proponents of health care about the extent to which “average” estimates of the benefits and harms of health care interventions apply to individual patients or to small groups of patients sharing similar characteristics. Such users of reviews often assert that EPC reviews typically focus on broad populations and, as a result, often lack information relevant to patient subgroups that are of particular concern to them. More important, even when EPCs evaluate literature on homogeneous groups, there may be varying individual treatment for no apparent reason, indicating that average treatment effect does not point to the best treatment for any given individual. Thus, the health care community is looking for better ways to develop information that may foster better medical care at a “personal” or “individual” level. To address our charge for this methods project, the EPC set out to answer six key questions (KQ). Key questions for methods report on clinical heterogeneity include: 1. What is clinical heterogeneity? a. How has it been defined by various groups? b. How is it distinct from statistical heterogeneity? c. How does it fit with other issues that have been addressed by the AHRQ Methods Manual for CERs? 2. How have systematic reviews dealt with clinical heterogeneity in the key questions? a. What questions have been asked? b. How have they pre-identified population subgroups with common clinical characteristics that modify their intervention-outcome association? c. What are best practices in key questions and how these subgroups have been identified? 3. How have systematic reviews dealt with clinical heterogeneity in the review process? a. What do guidance documents of various systematic review groups recommend? b. How have EPCs handled clinical heterogeneity in their reviews? c. What are best practices in searching for and interpreting results for particular subgroups with common clinical characteristics that may modify their intervention-outcome association? 4. What are critiques in how systematic reviews handle clinical heterogeneity? a. What are critiques from specific reviews (peer and public) on how EPCs handled clinical heterogeneity? b. What general critiques (in the literature) have been made against how systematic reviews handle clinical heterogeneity? 5. What evidence is there to support how to best address clinical heterogeneity in a systematic review? 6. What questions should an EPC work group on clinical heterogeneity address? Heterogeneity (of any type) in EPC reviews is important because its appearance suggests that included studies differed on one or more dimensions such as patient demographics, study designs, coexisting conditions, or other factors. EPCs then need to clarify for clinical and other audiences, collectively referred to as stakeholders, what are the potential causes of the heterogeneity in their results. This will allow the stakeholders to understand whether and to what degree they can apply this information to their own patients or constituents. Of greatest importance for this project was clinical heterogeneity, which we define as the variation in study population characteristics, coexisting conditions, cointerventions, and outcomes evaluated across studies included in an SR or CER that may influence or modify the magnitude of the intervention measure of effect (e.g., odds ratio, risk ratio, risk difference). |
| de-escalation training in healthcare: Evidence, policy and practice Glasby, Jon, 2011-06-15 This edited book provides a hard-hitting and deliberately provocative overview of the relationship between evidence, policy and practice, how policy is implemented and how research can and should influence the policy process. It critiques the notion of 'evidence-based practice', suggesting instead a more inclusive idea of 'knowledge-base practice', based in part on the lived experience of service users. It will be of interest to everyone in health and social care policy, practice and research. |
| de-escalation training in healthcare: Empathy, Normalization and De-escalation Massimo Biondi, Massimo Pasquini, Lorenzo Tarsitani, 2021-01-28 This book describes theory and techniques of empathic communication, normalization and de-escalation procedures for the management of aggressive or violent patients in clinical critical settings'. Consisting of 9 chapters, it discusses in detail the self-regulation of empathy in potential dangerous interactions, as well as common mistakes and nonprofessional reactions. It also explores the basic concept of neurobiology of violence and aggression behaviour, such as brain circuitry and neuromodulators, and other rapid tranquillization guidelines. The final chapter focuses on the crucial topics of post-aggression debriefing.Based on the clinical experience of the editors and authors, who work in emergency psychiatry settings, the book offers practical key expressions to promote a normalization talk, to calm agitated individuals, and to prevent crises both for psychiatric patients and people without mental disorders. It is a useful tool to help readers gain confidence as mediators in critical circumstances and will be of interest for a wide range of practitioners in healthcare settings, from psychiatrists and psychologists, to nurses and other healthcare workers. |
| de-escalation training in healthcare: The Prevention and Management of Violence Masum Khwaja, Peter Tyrer, 2023-03-31 |
| de-escalation training in healthcare: Understanding and Preventing Harmful Interactions Between Residents with Dementia Eilon Caspi, 2021-09 For the first time, those at the front lines of care have access to a single source for a comprehensive set of practical tools to effectively address distressing and harmful interactions between residents with dementia. This prevalent but under-recognized public health problem in long-term care homes results in serious consequences, including psychological harm, physical injuries, and even death. After examining the potential consequences and manifestations of these behavioral expressions, readers learn how to identify the contributing factors, causes, unmet needs, and triggering events that commonly lead to these episodes. With an emphasis on person-directed care practices, this book describes numerous psychosocial strategies to use for prevention and de-escalation prior to, during, and after episodes of harmful resident-to-resident incidents.This valuable resource will help inform training programs for direct care staff, interdisciplinary teams, and LTC administrators. In addition to cost savings from reduced resident-to-resident incidents, care providers will see significant improvements in resident and staff well-being-- |
| de-escalation training in healthcare: Therapeutic Communication Jurgen Ruesch, 1961 This volume deals with universal processes of therapeutic communication, a term which covers whatever exchange goes on between people who have a therapeutic intent, with an emphasis upon the empirical observation of the communicative process. -- Preface. |
| de-escalation training in healthcare: Textbook of Violence Assessment and Management Robert I. Simon, Kenneth Tardiff, 2009-02-20 Evaluating and treating patients with violent ideations and behaviors can be frustrating, anxiety-provoking, and even dangerous, as errors in judgment can lead to disastrous consequences. Fortunately, there is the Textbook of Violence Assessment and Management, the first and only comprehensive textbook on assessing the potentially violent patient for mental health clinicians on the front lines of patient care. Uniquely qualified to produce this comprehensive volume, the editors have assembled a distinguished roster of contributors who, in 28 practical chapters, combine evidence-based medicine with expert opinion to address the topic of patient violence in all its diversity of presentation and expression. Dr. Simon is Director of the Program in Psychiatry and Law at Georgetown University School of Medicine, as well as the author or co-author of more than two dozen books. Dr. Tardiff, Professor of Psychiatry and Public Health at the Payne Whitney Clinic, The New York Hospital -- Cornell Medical Center, is the author of The Concise Guide to Assessment and Management of Violent Patients, an introduction to aggression management now in its second edition. Violence is both endemic to our society and epidemic in our age. Skilled assessment and management of violence is therefore critical for mental health professionals involved in patient care. The Textbook of Violence Assessment and Management includes many features designed to instruct and support these clinicians. For example: It is the first comprehensive textbook to take the mental health professional from evaluation and assessment to treatment and management of patients who are or may become violent. The 28 chapters address the diversity of clinical settings, patient demographics, psychopathology and treatment modalities, making this work useful as both a textbook and a reference that clinicians can consult as needed for particular cases. End-of-chapter Key Points highlight the most important concepts and conclusions, allowing students to review and consolidate their learning and practicing professionals to locate critical information quickly. Clinical case examples abound, providing rich and nuanced perspectives on patient behavior, evaluation and management. The textbook includes a separate chapter on evaluating patients from different cultures, a competency that becomes more crucial as patient populations become more diverse. Increasing numbers of veterans are diagnosed with PTSD and traumatic brain injury. Campus tragedies such as Virginia Tech are fresh in our collective memory. This text is both timely and necessary -- not just for mental health professionals and their patients, but for the families and communities whose safety depends upon competent professional judgment. |
| de-escalation training in healthcare: Minnesota's Criminal Justice System Jeffrey B. Bumgarner, Susan M. Hilal, James Andrew Densley, 2016 Minnesota's Criminal Justice System covers a wide range of criminal justice topics, including, but not limited to, crime levels, law enforcement, corrections, the judiciary, juvenile justice, punishment, and other key subject matter--all within the geographic, cultural, historical, and political contexts of Minnesota. |
| de-escalation training in healthcare: Grace Under Fire Edgework: Crisis Intervention Resources PLLC, Ellis Amdur, 2011-01-01 |
| de-escalation training in healthcare: Violence: The Short-Term Management of Disturbed/Violent Behaviour in In-Patient Psychiatric Settings and Emergency Departments , 2005 |
| de-escalation training in healthcare: Dementia Caregiver Guide Teepa L. Snow, 2013-10 This simple, easy to read, 100 page guidebook helps family members, friends, and caregivers to better understand the changes that come with advancing dementia or other impairments in thinking, reasoning or processing information. It also reinforces the impact of Teepa Snow's guidance and person-centered care interventions including the GEMS and Positive Approach to Care techniques. The goal is to provide better support and care practices when someone is living with an ever-changing condition. By appreciating what has changed but leveraging what is still possible, care partners can choose interactions that are more positive, communication that is more productive, and care that is more effective and less challenging for all involved. |
| de-escalation training in healthcare: Hospital and Healthcare Security Russell L. Colling, 2001 Hospital and Healthcare Security, Fourth edition, is a complete resource for healthcare protection planning and programming. The book offers thorough and fully updated coverage of the primary health and security issues hospitals and healthcare agencies face including infant protection and security, animal and research laboratory security, hospital watch programs, and the relationship between hospital security and law enforcement.Written primarily for use by the healthcare protection administrator, it also serves as a reference for any hospital security officer, supervisor or administrator. Thi. |
| de-escalation training in healthcare: Conflict Communication (ConCom) Rory Miller, 2015 This book presents a functional taxonomy to see, understand, and manipulate the roots of life's conflicts. You will have the background, the principles, and a collection of tricks to manage and ideally avoid dangerous conflicts. You may not realize that your reactions to conflict are subconscious, scripted, and for the good of the group. Once recognized, you can take actions that will reduce your being caught up in conflicts.--Publisher. |
| de-escalation training in healthcare: Behavioral Emergencies Phillip M. Kleespies, 2009 This book makes clear the distinction between a behavioral crisis, which is a serious disruption of functioning that does not necessarily imply danger, and a behavioral emergency. Guidance on behavioral emergencies is drawn from both clinical experience and empirical evidence, and the book's structure functions as a curriculum for educating both new and seasoned clinicians. Unique to this book are chapters on violence and suicide risk among adolescents as well as individuals who are chronically ill. The contributors also discuss the legal and psychological risks associated with treating behavioral emergencies. Comprehensive in scope, Behavioral Emergencies: An Evidence-Based Resource for Evaluating and Managing Risk of Suicide, Violence, and Victimization provides a solid knowledge base that will be an invaluable resource for all clinicians. --Book Jacket. |
| de-escalation training in healthcare: Tactical Communication James Goolsby, 2017-03-10 Tactical Communication for Law Enforcement and Security is the ultimate guide to conflict resolution. Designed with police officers in mind, but filled with tools and techniques that anyone can use, topics include how to approach people and start a conversation, how to deal with difficult people, how to recognize the different personality types, and how to handle complaints. Plus much, much more. |
| de-escalation training in healthcare: The CMS Hospital Conditions of Participation and Interpretive Guidelines , 2017-11-27 In addition to reprinting the PDF of the CMS CoPs and Interpretive Guidelines, we include key Survey and Certification memos that CMS has issued to announced changes to the emergency preparedness final rule, fire and smoke door annual testing requirements, survey team composition and investigation of complaints, infection control screenings, and legionella risk reduction. |
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Jun 19, 2020 · De是管道外径，数值表达的为准确的管道外径，一般后面会加上壁厚参数； de，通过管道任意一点横断面测量的外径。 对于这个问题，其实很多专业的人士都并不能分清，因 …
知乎 - 有问题，就会有答案
知乎，中文互联网高质量的问答社区和创作者聚集的原创内容平台，于 2011 年 1 月正式上线，以「让人们更好的分享知识、经验和见解，找到自己的解答」为品牌使命。知乎凭借认真、专业 …
知乎 - 知乎
有问题，上知乎。知乎，可信赖的问答社区，以让每个人高效获得可信赖的解答为使命。知乎凭借认真、专业和友善的社区氛围，结构化、易获得的优质内容，基于问答的内容生产方式和独特 …
为什么用 DeepSeek 总是提示「服务器繁忙」？怎么解决？ - 知乎
最近使用deepseek时，不知道是不是问问题的方式不对还是服务器不稳定原因，很多问题半天也没有一个回答。
「的」「地」「得」的用法有何区别？ - 知乎
三个“de”最主要的功能都是连接前后两个词（或者词组，下面细说），那么我们只要看它们三个分别连接什么词就可以了。 地：后面是动词或形容词，前面是副词或形容词（词组），前面的 …
有问题，就会有答案 - 知乎
知乎，中文互联网高质量的问答社区和创作者聚集的原创内容平台，于 2011 年 1 月正式上线，以「让人们更好的分享知识、经验和见解，找到自己的解答」为品牌使命。知乎凭借认真、专业 …
为什么《GTA5》要分两个版本？ - 知乎
虽然问题问的不够详细，但我能看明白题主想要表达的意思。 从2025年3月开始，pc版的《gta5》成了两个版本，一个传承版 ...
现在最火的论坛社区有哪些？ - 知乎
知乎，中文互联网高质量的问答社区和创作者聚集的原创内容平台，于 2011 年 1 月正式上线，以「让人们更好的分享知识、经验和见解，找到自己的解答」为品牌使命。知乎凭借认真、专业 …
2025年，还有适合入坑的端游mmorpg吗？ - 知乎
2025年是否还有适合入坑的端游MMORPG？本页面探讨了点卡和免费模式的可能性，月卡不被接受。
奶包的大叔 - 知乎
5 days ago · 楼下保安说，今天在小区门口听到几个学生模样的讨论：今年的高考作文很容易，全国一卷:虽然你很苦，你也要为我唱赞歌。
dn，DN，de，De之间的区别到底是什么？ - 知乎
Jun 19, 2020 · De是管道外径，数值表达的为准确的管道外径，一般后面会加上壁厚参数； de，通过管道任意一点横断面测量的外径。 对于这个问题，其实很多专业的人士都并不能分清，因为很多专业领域使用的管道类型一 …
知乎 - 有问题，就会有答案
知乎，中文互联网高质量的问答社区和创作者聚集的原创内容平台，于 2011 年 1 月正式上线，以「让人们更好的分享知识、经验和见解，找到自己的解答」为品牌使命。知乎凭借认真、专业、友善的社区氛围、独特的产品 …
知乎 - 知乎
有问题，上知乎。知乎，可信赖的问答社区，以让每个人高效获得可信赖的解答为使命。知乎凭借认真、专业和友善的社区氛围，结构化、易获得的优质内容，基于问答的内容生产方式和独特的社区机制，吸引、聚集了各 …
为什么用 DeepSeek 总是提示「服务器繁忙」？怎么解决？ - 知乎
最近使用deepseek时，不知道是不是问问题的方式不对还是服务器不稳定原因，很多问题半天也没有一个回答。
「的」「地」「得」的用法有何区别？ - 知乎
三个“de”最主要的功能都是连接前后两个词（或者词组，下面细说），那么我们只要看它们三个分别连接什么词就可以了。 地：后面是动词或形容词，前面是副词或形容词（词组），前面的词描述后面的； 得：前面是动 …
